Near Killeen, TX 76549
Arthur B.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5000DW0 Arrived onsite for customer complaint of top load washer not competing cycles. Ran diagnostics and found error code F9E1 (Long Drain). Removed rain pump hose and found hair pins lodged in drain channel. Removed obstructions and reassembled. Calibrated unit. Unit completed successfully. Cleared error codes. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 01/10/2019
WASHER MAYTAG MVWC415EW0 Arrived onsite. Customer no longer needed services. Bought new unit. No work performed.
Near Elgin, TX 78621
Joseph C.
Job Details: 01/10/2019
MICROWAVE KITCHENAID KOCE500EBS05 Arrived on site for “F06E08 error code” complaint. Inspected unit and found control faulty. Removed and replaced control. Tested unit. Unit is performing as designed.
Near Round Rock, TX 78681
Cliff
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL GU2300XTVS0 Arrived on site to diagnose a dishwasher that is not draining. Found drain pump clogged with the Bree from normal washing. Remove debris’s from pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Spicewood, TX 78669
Luis
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site for unit over producing ice when working and unit not powering on. Found kink at end of drain tube going into drain advised customer installation issue and kink will need to be repaired for proper operation of drain. Rn diagnostics found faulty bin thermistor ordering new bin thermistor; ordrng 1 WPW10511923 (THERMISTOR BIN)
Near Round Rock, TX 78665
Lou
Job Details: 01/10/2019
COOKTOP WHIRLPOOL W5CG3024XS01 "arrived on site to inspect cooktop burners not working. Upon further inspection, the customer advised that the unit does not ignite and stated that when the GFCI outlet located next to the unit is lit up, the unit does not work. I pressed the reset button on outlet and the unit operated as designed except for the front left burner. I found that the orifice was clogged. I removed the orifice and cleared the debris and reinstalled the orifice and tested. The burner operated as designed. I advised the customer to contact an electrician to inspect the outlets. No gas leaks detected during service, job completed."
Near Austin, TX 78702
Scott
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Arrived on site dropped bin off . Job complete .
Near Jonestown, TX 78645
James
Job Details: 01/10/2019
DRYER WHIRLPOOL WED92HEFW2 "Arrived on site and found that the top and both panels are dented. I also found the clips for the console have broken as well. Unit will need both side panels, top and console to repair. I attached photos of the damage. Repair will require 2 hours; ordrng 1 WPW10391519 (console) and 1 WPW10468495 (PANEL)"
Near The Hills, TX 78738
Cliff
Job Details: 01/10/2019
WASHER GE WPGT9150HWW Arrived on site to diagnose a washing machine that is not filling with hot water. Tested all parts and components of unit and could not duplicate any failures at this time. Advised homeowner on preset cycle options that are not changeable due to manufacturers settings. No repairs are needed at this time and no leaks were found at time of service.
Near Spicewood, TX 78669
Cliff
Job Details: 01/10/2019
OVEN GE JT95S0K3SS Arrived on site to diagnose an oven that is getting error codes. Tested unit and found cancel key error code on display. Control panel is no longer available in unit cannot be repaired.
Near Jonestown, TX 78645
James
Job Details: 01/10/2019
OVEN WHIRLPOOL WOD51EC0HS00 "Arrived on site and ran diagnostics. I found a communication error between control panel and controls. Unit also has a fan speed error for the lower oven. I noticed the unit would show that it was baking after turning unit off but no heat. Unit will need both controls, control panel and lower blower to repair ; ordrng 1 W11109174 (blower) and 1 W11261167 (CONTROL) and 1 W11261169 (CONTROL) and 1 W11297709 (CONTROL PANEL)"
Near Killeen, TX 76549
Al
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL ED5VHGXMB10 Arrived to inspect unit not dispensing water. I checked the valve and got 120 volts. I removed filter and attempted to dispense water. I noticed the water valve from the valve was broken. I trimmed the valve and reinstalled it on the valve and the unit dispensed water as designed.
Near Killeen, TX 76549
Al
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL ED5VHGXMB10 Arrived to inspect unit not dispensing water. I checked the valve and got 120 volts. I removed filter and attempted to dispense water. I noticed the water valve from the valve was broken. I trimmed the valve and reinstalled it on the valve and the unit dispensed water as designed.
Near Round Rock, TX 78665
Lou
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "arrived on site to inspect refrigerator ice maker not making ice and no water dispensing. Upon further inspection, using a cup, I tested the water dispenser and a little water trickled out. I checked the water line at the top left hinge area and the same thing, just a trickle. I removed the water tubing cover from the inside of the rc section to expose the water tube and water valve. Using my multimeter, I tested ohms to the valve and found it open. I removed and replaced the valve and tested and the water dispensed. I tested the ice maker and it cycled and then water dispensed into the ice maker. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
WASHER WHIRLPOOL MVWB765FW2 Arrived on site and found unit operating properly. Found unit had experienced a f0e5 off balance load. Found needed adjustement of leveling. Explained design to customer. Tested noise for squeak and found unit impeller loose. Tightened bolt. Unit is now operating as designed.
Near Austin, TX 78728
Paul
Job Details: 01/10/2019
WASHER MAYTAG MVWC415EW1 Arrived onsite for the washer making a grinding sound. I found coins under the wash plate causing the noise. I removed the coins and tested the unit in the auto diagnostics cycle. The unit completed the test and worked as designed. Ms stated the door lock sometimes doesn’t unlock. I tested the door lock in manual diagnostics multiple times and the unit worked correctly. There were no water leaks present at the time of service. Call complete.
Near Harker Heights, TX 76548
Al
Job Details: 01/10/2019
DRYER MAYTAG MEDC215EW1 "Arrived to inspect unit making loud noises. I confirmed the complaint and checked the belt, rollers and blower. I removed and replaced the NORMAL REPAIR KIT. Reassembled the unit and unit tested as designed. No lint observed at the time of service."
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR JENN-AIR JFI2089AES "JFI2089AES Arrived to inspect cooling issue. I found the compressor would not start and had a recent start device installed. The compressor would continuously click and attempt to cycle without starting. I advised the customer the unit will require a compressor and after quoting, the customer elected to replace the unit. I am waiving the service fee due to recent service for the same issue. No leaks observed during service."
Near Austin, TX 78724
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL MDB4949SDZ0 Arrived on site to test unit for unit not draining. Test unit and found brown wire to drain motor was not connected to drain motor. Secured connection to drain pump test unit and unit draining correctly no leaks present job complete
Near Austin, TX 78745
Robert
Job Details: 01/10/2019
RANGE WHIRLPOOL WEG515S0FS0 "Arrived on job for complaints of oven light issue. Removed cover,inspected bulb. Customer to replace bulb.Oven had black soot inside.inspected flame adjusted and found air fuel mixture incorrect causing carbon monoxide.. No leaks at time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF57R18DM00 Arrived on site and inspected for no cool. Found unit running at 60f. No oil spilling. Amp draw of .3 on compressor. Diagnosing as leak in sealed system. CS to call customer with options. Charged 108.24
Near Waco, TX 76712
Steve C.
Job Details: 01/10/2019
REFRIGERATOR MAYTAG MFI2570FEZ00 Mike on site for the unit is not making ice for dispensing water in beeping noise from the user interface. Tested the unit and found the freezer temperature is at 1° and the fresh food section is that 37°. Found the bypass on the water filter housing was not inserted properly. Tighten the bypass And tested the unit. Unit is dispensing water and the ice maker filled with water as well. Unit is working properly and all water connections were dry at the time of service.
Near Leander, TX 78641
James
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRT108FZDB02 Arrived on site and installed new duct housing and thermistor. Tested operation. Unit working properly and instructed customer to allow 48 hours for temperatures to level out. Job complete
Near Austin, TX 78729
Tyler B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for unit spraying water when filter removed, indicating bad head. Replaced reservoir and tested good no leaks on site"
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR GE GSH25JSXNSS GSH25JSXNSS Arrived to instal previously ordered part. I removed the failed ice maker and installed the replacement. It cycled and filled as designed. No leaks observed during service.
Near Dripping Springs, TX 78620
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSRP25FNSS00 "Arrived on site for loud noise diagnosed failed condenser fan motor,shaft rubbing on bearings inside of motor. Installed new fan motor,powered unit on fan running at weak speed and odd noise from motor. Installed a second fan motor powered unit on unit working as designed. ; used 1 W10124096 (COND MOTOR) from stock"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for customer complaint of french door refrigerator not making ice in RC section. Tested unit and found icemaker would rotate and not call for water. Removed and replaced icemaker. Reassembled and tested unit. Unit now calls for water as intended. Also found RH RC door gasket torn. Ordering additionally RH RC door gasket. Next available for customer is 1/11/19. All water connections were dry at time of service.; ordrng 1 CNOTE (ABO) and 1 W10688387 (gasket-fip)
Near , TX 78628
Lou
Job Details: 01/10/2019
DRYER WHIRLPOOL WGD4850HW0 "arrived on site to inspect dryer not shutting off. Upon further inspection, the customer advised that the builder had pointed out that the gas was not turned on to the unit. I inspected the unit to make sure it was operating properly and the customer had a load of clothes drying. The unit was heating as designed and I did not detect any gas leaks during service. No lint observed during service, job completed."
Near Austin, TX 78738
Brandon
Job Details: 01/10/2019
REFRIGERATOR GE PFE28RSHESS "Arrived on site to replace fan motor and evaporator cover, I replaced evaporator cover and fan motor, unit tested good."
Near Austin, TX 78731
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site for no cool and no leds. Unit not powering on,powered unit on and off from ui unit not powering on. Found deli ui not operable. Unplugged ui reset u it from break light powered on,clicking noise from main control. Unit reading door is open with doors closed. diagnosed unit will need main control and deli ui.
Near Killeen, TX 76541
Al
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL ED5FHEXTQ00 Arrived to inspect refrigerator not dispensing water or ice. I checked and confirmed the complaint. It was discovered the LOCK OUT button on. I unlocked the button and unit tested as designed. Unit dispenses both water and ice.All water lines were dry at the time of service.JOB COMPLETE
Near Kyle, TX 78640
Robert
Job Details: 01/10/2019
RANGE WHIRLPOOL WFG505M0BS0 "Arrived on site for left rear burner not igniting. Checked igniter connection. Found unplugged,reconnected tested operation no leaks detected at time of service."
Near Spicewood, TX 78669
Brandon
Job Details: 01/10/2019
WASHER GE GTW460ASJWW "Arrived on site for customer complaint of intermittent out of balance loads. I replaced shifter, unit is working as designed."
Near Belton, TX 76513
Steve C.
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for the unit is not drying properly. Tested the unit and found the heating element will turn on but there’s no suction near the lint trap. Remove the vent hose and test the unit. Unit works properly and advise the customer to call the landlord due to blockage inside the wall not allowing the air to escape. Advise customer to clean air vents every six months.
Near Driftwood, TX 78619
Brandon
Job Details: 01/10/2019
OVEN KITCHENAID KOSE500ESS00 "Arrived on site for customer complaint of unit not maintaining proper temperature, found faulty relay on control board, I replaced control, tested good."
Near Austin, TX 78738
Brandon
Job Details: 01/10/2019
REFRIGERATOR GE PFE28RSHESS "Arrived on site for customer complaint of unit not cooling properly in fresh food section. Found faulty fan motor, ordering fan motor. ; ordrng 1 CNOTE (BC ONLY) and 1 WR60X29099 (FAN MOTOR)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Replaced great cutter assembly and cycled icemaker. All functions tested OK. Instructed customer to allow 24 to 36 hours for icemaker been to fill up all the way. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Replaced great cutter assembly and cycled icemaker. All functions tested OK. Instructed customer to allow 24 to 36 hours for icemaker been to fill up all the way. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Replaced great cutter assembly and cycled icemaker. All functions tested OK. Instructed customer to allow 24 to 36 hours for icemaker been to fill up all the way. No leaks present. Job complete
Near Round Rock, TX 78681
Jonathan
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for refrigerator not dispensing ice. Performed diagnostics and tested dispenser, found motor activating but not dispensing ice. Tested voltage to dispenser motor and found within range. Tested motor and found locked up. Found minor ice buildup around motor. Asked customer if noticed ice melting and he said no and ice maker is working fine. Inspected ice door seal. Found motor still under warranty. Removed failed motor and installed new. Spoke with customer on possible ice getting stuck on ice door. All tested good, no water leaks present."
Near Georgetown, TX 78633
Lou
Job Details: 01/10/2019
WASHER GE GTWN4250D2WS "arrived on site to inspect washer making loud noises. Upon further inspection, the customer provided a video of the unit making the noise. It sounded like a metal on metal noise. I placed the unit in diagnostics and no error codes were present. I removed the front cover and found metal shavings on the bottom panel. After further inspection, I found the the washer drive pulley wheel had been hitting the shipping brackets/mounts and actually bent the left bracket over. I advised the customer of my findings. I was able to bend the brackets down as out of the way and tested the unit on rinse and spin and the unit operated as designed with no out of the ordinary noises. No water leaks observed during service. Job completed."
Near Spicewood, TX 78669
Cliff
Job Details: 01/10/2019
OVEN JENN-AIR JJW2830DS02 Arrived on site to replace control panel for oven. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/10/2019
WASHER MAYTAG MDBH949AWS4 "Arrived on site for customer complaint of dishwasher not closing, found right side door had come off of hinge, I put door back on hinge, unit is now closing. Found unit would not power on, found faulty bi metal. Ordering bimetal. ; ordrng 1 W10258275 (bi-metal)"
Near Austin, TX 78735
Robert
Job Details: 01/10/2019
DRYER WHIRLPOOL LEB6200PQ0 Arrived on site for complaints of noise. Inspected blower wheel and housing finding debris.would recommend vent cleaning for housing ventilation.
Near Kempner, TX 76539
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Found icebox fan not running allowing air circulation in RC section. Unit will need new icebox fan to complete repair. Advised customer that AHS must approve parts before we can return. OF to R/S. All water connections were dry at time of service.; ordrng 1 CNOTE (NEED AUTHO) and 1 W10281584 (motor evaporator (icebox fan))
Near Austin, TX 78739
Leonardo
Job Details: 01/10/2019
DISHWASHER AMANA ADB1700ADS3 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not washing. Test unit and found wash motor getting power but not coming on. Ordering new sump and motor W10902307. Rescheduled for Wednesday 1/9; ordrng 1 W10902307 (SUMP AND MOTOR )
Near Spicewood, TX 78669
Luis
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for water leaking. Found split open icemaker fill tube,ran water dispenser no leaks at valve,ordering fill tube,also ordering valve Incase needed. Return appt set for 1/9 ; ordrng 1 67006317 (FILL TUBE) and 1 W11043013 (VALVE)"
Near Austin, TX 78702
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for not washing test unit and found bad sump and motor. Replaced sump and motor test unit for leaks no leaks present at this time. Unit washing correctly job complete
Near Austin, TX 78702
Leonardo
Job Details: 01/10/2019
RANGE GE JS660SL1SS Arrived on site to test unit for no display. Test unit and found burner working but no display on board and no buttons working. Test power coming in to unit and power is correct. Removed panel and all connection are good board getting power but not responding. Will need to order new board WB27X29100 office to reschedule. ; ordrng 1 WB27X29100 (BOARD )
Near Round Rock, TX 78664
Paul
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for the refrigerator with a no cool condition in both compartments. I found the compressor not running due to a failed start device. I replaced the start device and tested the unit. The unit is working as designed. Call complete.
Near Buda, TX 78610
Kevin
Job Details: 01/10/2019
DRYER WHIRLPOOL LEC7848DQ0 "Arrived on site and found connection on cut off is loose, after replacing connection dryer will now run and heat properly. No lint found in cabinet at time of service, job complete"
Near Killeen, TX 76549
Arthur B.
Job Details: 01/10/2019
DRYER WHIRLPOOL GEW9200LW0 Arrived onsite for customer complaint of dryer not heating. Removed toe panel and checked for continuity on TCO. Found TCO open. Removed and replaced TCO. Reassembled and tested. Dryer not heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL ED5LTAXVL01 Arrived onsite for customer complaint of SxS refrigerator not cooling in both section. Tested unit and found start device keeps clicking. Installed new replacement start device. Found unit still clicks. Found compressor is locked up. Unit will need new compressor to complete repair. OF to R/S once authorization is given. Unit is outside in garage for easy access to repair. ; ordrng 1 876765 (mtg kit) and 1 CNOTE (2HR JOB) and 1 CNOTE (NEEDS AUTHO) and 1 TJ90SF8404 (1/4 process stub) and 1 W10139462 (compressor) and 1 WPW10143759 (dryer dye)
Near Harker Heights, TX 76548
Arthur B.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL DU915PWPQ0 "Arrived onsite for customer complaint of dishwasher not draining properly. Was able to drain unit. Removed drain check valve on sump n motor. Found some sort of fruit seed lodged in check valve. Removed obstruction and reassembled. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for noisy operation and no interior lights are operating. Found the pantry control is sitting in water and it is corroded as well as it’s wiring harness. The noise is coming from the ice on the freezer evaporator hitting the fan. The dispensers do not work on the door. It appears all of the issues are from the pantry control and it’s harness being corroded. Will bring all parts back along with freezer fan and pantry harness. Will speak to service manager about S code.; ordrng 1 ATTENTIONCHASE (PLEASE CALL TOMMY 1ST) and 1 W10815668 (dor-fip bl) and 1 W11170612 (HARNESS) and 1 WPW10675033 (cntrl-elec)
Near Austin, TX 78717
Paul
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS92EC0AS03 Arrived onsite for the oven not heating. I found the thermal fuse open in the control panel. I also found the TOD open on the rear of the unit. I replaced the fuse and the TOD. I powered the oven and tested it in the bake cycle. I had an F1E1 error appear. I cleared the error and test again. The error reappeared. I replaced the main control and retested the oven. The oven reached 350 set point temperature and is working as designed. Call complete.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIC15NRTS0 Arrived on site. Checked for ice clumping issues. Found additional problem with unit. Found drain pump bad not allowing water to drain from reservoir. Part. 114.78 plus tax. Water drain pump to repair unit. Office to reschedule customer; ordrng 1 2313705 (drain pump)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIC15NRTS0 Arrived on site. Checked for ice clumping issues. Found additional problem with unit. Found drain pump bad not allowing water to drain from reservoir. Part. 114.78 plus tax. Water drain pump to repair unit. Office to reschedule customer; ordrng 1 2313705 (drain pump)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIC15NRTS0 Arrived on site. Checked for ice clumping issues. Found additional problem with unit. Found drain pump bad not allowing water to drain from reservoir. Part. 114.78 plus tax. Water drain pump to repair unit. Office to reschedule customer; ordrng 1 2313705 (drain pump)
Near Bee Cave, TX 78738
Cliff
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to replace evaporator fan motor and fill tube for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Burnet, TX 78611
Thomas L.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site for no heat condition. Tested unit and found unit was pulling 115 W and not heating. The relay on the control was not closing. Tested further and then found the unit would be pulling 1400 W. The unit has an issue with the control board relay and the magnetron. Will order necessary parts. ; ordrng 1 W10836753 (transformr) and 1 W10892389 (cntrl-elec) and 1 W11256462 (DIODE)
Near West Lake Hills, TX 78746
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KBFC42FTS02 Arrived on site for freezing in left side drawer. Replaced damper assembly checked damper operation unit working as designed.
Near Austin, TX 78732
Cliff
Job Details: 01/10/2019
OVEN KITCHENAID KEBS109BSS00 Arrived on site to diagnose an oven that is making noise after previous repair. Found paneling loose on the oven from previous repair. Tightened the paneling and tested unit. Found all is functioning properly at this time.
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW9200SQ00 "arrived on site and found F 20 saved in diagnostic cycle water flow is very weak. Inspected water lines and found sentiment from water source. Took several pictures. after replacement started a diagnostic cycle again and water flow is now correct. No water leaks from connections at time of service, job complete"
Near Austin, TX 78731
Luis
Job Details: 01/10/2019
REFRIGERATOR IKEA IRT138FDM00 "Arrived on site for loud noise and cooling issue. Removed evaporator cover,found unit not defrosting checked thermistor diagnosed failed defrost thermistor. Removed ice from evaporator replaced defrost sensor. Powered unit on unit working as designed.
Near Taylor, TX 76574
Lou
Job Details: 01/10/2019
OVEN WHIRLPOOL WFG320M0BW0 "arrived on site to inspect oven not heating. Upon further inspection, I tested the cooktop burners and they all worked. I removed the oven bottom pan to expose the burner and Ignitor and turned the unit on Bake at 350. The Ignitor took a long time to illuminate, but was not enough to ignite the burner. When I went to replace the Ignitor, I opened the box and found the new part damaged. I advised the customer of the issue and advised that I would have to order another Ignitor and return. I am ordering the Ignitor and scheduled return service for 01/09/19. No gas leaks detected during service.; ordrng 1 W10918546 (igntr-oven)"
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/10/2019
DRYER MAYTAG MEDB835DW4 Arrived on site I am inspected dryer and found braided metal gasket around lower shroud is loose and leaning into blower wheel And causing noise. Receded gasket and noise has stopped. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2019
DRYER SAMSUNG DV218AEWXAA "arrived on site to inspect dryer not drying clothes. Upon further inspection, I removed the top panel, along with the front panel to expose the heating element and cutoffs. Using my multimeter, I tested ohms at the element ad it was open.
Near Austin, TX 78735
Robert
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on job for washer not always spinning. Ran diagnostics and got F7e6 motor failure code. Checked actuator which had no damage. Checked capacitor which appeared normal.motor was warm to touch recommend replacement motor.; ordrng 1 CNOTE (CUSTOMER NEEDS AM) and 1 W11283592 (MOTOR)
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "KRMF706ESS01 Arrived to inspect cooling and dispensing issues. I discussed the issue with the customer and they said the unit should not dispense water and then the fc warmed considerably. A few days prior to my arrival, the unit started operating correctly and the symptoms cleared. During the episode, the unit displayed the door open indicator as well. I suspect the issue was an artifact of too much moisture within, from the correction I did during the last service and the issue cleared on its own as the interior humidity dissipated. I advised the customer on things to look for if the issues reoccur. Operational test and temperatures normal, no leaks observed during service. Warranty applied."
Near Temple, TX 76502
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived onsite for customer complaint of all LED lights not illuminating on french door refrigerator. Removed control cover and found now LED supply board shorted. Removed and replaced board. Reassembled. All LED modules work as intended. No other issues found. All water connections were dry at time of service.
Near San Marcos, TX 78666
Robert
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on job for complaints of not cooling. Refrigerator in off position turn on working and cooling fine.
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for unit not drying, found control failed and element failed, will need heater and return with control to complete, no leaks on site; ordrng 1 W10518394 (heater)"
Near Buda, TX 78610
Robert
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on job to replace shelf. After replacing shelf identified rails were not needed. Tested operation of shelf which worked. No leaks detected at time of service. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2019
WASHER WHIRLPOOL CAE2745FQ0 "arrived on site to install previously diagnosed and ordered parts. From the previous service call, the tech found that the lower wiring harness was bad and needed replaced, as does the main control due to error code F3E1. I removed and replaced the lower wiring harness and main control and tested the unit. The unit dispensed water into the basket but when it was to agitate, I could hear the capacitor making a loud ratcheting noise as if it were struggling to get the motor started. I advised the customer of my findings and am ordering the capacitor and scheduled return service for 01/10/19. No water leaks observed during service. Unit was left unplugged.; ordrng 1 W11227944 (CAPACITOR )"
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 WRS571CIHZ00 Arrived to instal previously diagnosed and ordered part. I removed and replaced the diffuser and tested. The noise was as expected and the issue corrected. No leaks observed during service.
Near Spring Branch, TX 78070
Robert
Job Details: 01/10/2019
WASHER MAYTAG MVWC425BW1 Arrived on job for complaints of not washing. Found wire harness damaged and capacitor bad. Cover damaged ; ordrng 1 W10858334 (wire harness) and 1 W11158831 (CAPACITOR ) and 1 WPW10550173 (cover pulley)
Near Austin, TX 78754
Scott
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site replaceUI and control board in control kit . Tested unit and all checked good . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78738
Luis
Job Details: 01/10/2019
REFRIGERATOR JENN-AIR JUD24FCERS00 "Arrived on site for no cool. Compressor powered on no frost on evaporator. Called tech support per tech support,per tech support check all joints found small amount of oil on drier,installed new filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. File #7723865397 sealed system repair"
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/10/2019
DRYER MAYTAG MDE20PRAYW0 "MDE20PRAYW0 Arrived to inspect no power. The unit would not react to any input and I verified correct line VAC at the terminal block. All thermal devices were closed and voltage was present to the UI and control, including correct voltages from the transformer and 4.9 VDC present between VCC and VDD on the data line. Office to order UI, control and transformer. Office to contact the customer to arrange return service as all parts are special order. Lint to be removed upon return service. ; ordrng 1 W11101039 (cntrl-elec) and 1 WPW10131839 (transformr) and 1 WPW10166305 (cntrl-elec)"
Near Austin, TX 78733
Luis
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Arrived on site for broken plastic. Found plastic broke off from ice bin diagnosed unit will need new ice bin. Installed new ice bin
Near Austin, TX 78702
Luis
Job Details: 01/10/2019
REFRIGERATOR MAYTAG MFC2062SEZ01 Arrived on site for no cool. Clicking noise from compressor area. Removed cover found start device burned removed starter installed new start device powered unit on compressor powered on unit working as designed.
Near Austin, TX 78730
Cliff
Job Details: 01/10/2019
DRYER WHIRLPOOL WED6000DW4 Arrived on site to diagnose a dryer that is making abnormal noise when running. Found roller assembly worn out causing abnormal noise. Replaced rollers assembly from repair kit and tested unit. Found all is working properly at this time.
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "WRS571CIHZ00 Arrived to inspect ice issue. Per the service notes the customer complaint was about ice production, however, the issue was with the diffuser/damper making excessive noise. Office to order diffuser. No leaks observed during service. ; ordrng 1 W11164593 (DIFFUSER )"
Near Austin, TX 78723
Joseph C.
Job Details: 01/10/2019
WASHER WHIRLPOOL MHWE900VW00 "Arrived on site for “F35 error code” complaint. Inspected unit and found pressure sensor to be faulty. Removed and replaced pressure sensor. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 01/10/2019
DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not starting. Removed back panel and found thermal fuse open. Removed and replaced thermal fuse. Reassembled and tested unit. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS92EC0AS02 Arrived on site to diagnose no power symptom. Found voltage at fuse but no continuity. Found unit to operate properly with fuse installed. ; saved tckt
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
WASHER MAYTAG MPW5500FW0 "Arrived on site. Checked for leaking issues. Found the warped Bello creating water to leak out from door. Replace Bello and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
WASHER MAYTAG MPW5500FW0 "Arrived on site. Checked for leaking issues. Found the warped Bello creating water to leak out from door. Replace Bello and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
WASHER MAYTAG MPW5500FW0 "Arrived on site. Checked for leaking issues. Found the warped Bello creating water to leak out from door. Replace Bello and cycle, all functions tested OK. No leaks present. Job complete"
Near San Marcos, TX 78666
Kevin
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site found control panel is damaged, after replacing control panel confirmed it is now operating properly. Job complete"
Near San Marcos, TX 78666
Kevin
Job Details: 01/10/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and found of an average temperature is 370 when set at 350° adjusted calibration down 20° and oven is now operating properly. No further repairs required at this time, job complete."
Near Killeen, TX 76542
Al
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH32519HV1 Arrived to install previously ordered parts. Removed and replaced the magnetron capacitor diode and fuse. Reassembled unit and tested with cup and water. Unit tested as designed.JOB COMPLETE
Near Killeen, TX 76549
Arthur B.
Job Details: 01/10/2019
OVEN FRIGIDAIRE n/a "Arrived onsite for customer complaint of freestanding range oven not working. Found bake element had shorted out. Unit will need new bake element to complete repair. M&S Tag is warn off. Was able to locate parts using part reference. R/S for Friday 1/11.; ordrng 1 316075103 (element,bake)"
Near Austin, TX 78731
Cliff
Job Details: 01/10/2019
DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found drain line clogged at garbage disposal causing unit not operate properly. Cleared clog from drain line and tested unit. Found all is functioning properly at this time. It leaks were found after services were performed.
Near Austin, TX 78739
Brandon
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW9200SQA10 "Arrived on site for customer complaint of error codes, and unit not washing. Found faulty door latch, water valve and flow meter, after replacing all parts, unit tested good."
Near Lampasas, TX 76550
Arthur B.
Job Details: 01/10/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite to install new water valve housing assembly from prior tech’s diagnosis. Removed and replaced assembly. Installed water supply hoses. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78717
Lou
Job Details: 01/10/2019
WASHER WHIRLPOOL MVWB755DW0 "arrived on site to inspect washer making loud grinding noise. Upon further ,inspection the customer provided a video of the unit making the noise. While playing the video, it sounded as if the unit was in agitate mode and was making a loud grinding sound. I placed the unit in diagnostics and tested with error code F0E5–off balance load, appeared. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing. The unit did not make any out of the ordinary noises during testing. I tilted the unit back and inspected underneath and found on the rotor evidence of it rubbing against the drain pain. Also, I found that the rotor bolt was loose and I tightened it. I let the unit down and inspected the drain pain and found evidence that the rotor had rubbed it. The customer advised that when the unit started making the noise, the unit was off balance and they had to re-center the load. I advised the customer th
Near Copperas Cove, TX 76522
Steve C.
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for the unit is tearing the clothes. Tested unit and the unit will heat and rotate. Found the drum Is peeling off and the clothes is getting stuck in between. The unit will also need a new repair kit. Office will need to reschedule the customer.; ordrng 1 W10899578 (drum)
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8000BW Arrived on site and found unit bearing out. Returning with bearing kit and tool to repair. Verified no other problems causing symptoms. ; schdld next appmnt for 1/14 MON !