Service History 749

Near Austin, TX 78702
Wesley
Job Details: 10/22/2019
OVEN KENMORE 790.4783341 "Arrived onnsite and confirmed that hinges are broken. All checks good."
Near Pflugerville, TX 78660
Al
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived to inspect dishwasher not closing.Confirmed the complaint and removed and replaced the strike.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete
Near Austin, TX 78717
Lou
Job Details: 10/22/2019
WASHER WHIRLPOOL WTW4616FW2 "arrived on site to inspect washer not spinning. Upon further inspection, I manually spun the basket as it operated as designed. I placed the unit in diagnostics showing error codes F7E6. Cleared the code and continued with testing. Unit operated as designed. Following the tech sheet, I tested voltage to the unit at the control and did not get proper voltage when testing the main control. I removed and replaced the main control and calibrated. Retested in diagnostics and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78717
Paul
Job Details: 10/22/2019
REFRIGERATOR FRIGIDAIRE FGHB2868TD4 Arrived onsite for the refrigerator with a no ice condition. I found the ice tray full of ice but the unit was not going into a harvest. The customer had turned both compartment settings warmer because he found something online stating the unit has been known to freeze up. I found the temps to warm to harvest. I ran service test 63 and the ice maker dumped the ice. I ran test 55 and the tray filled. I ran service test 57 and the fan worked as designed. I ran test 52 and the icemaker thermistor tested good but the temp at the thermistor was much higher than the temp of my meter thermocouple. The icemaker needs to be replaced. Mr stated that the fill valve for the icemaker had gotten very noisy. I did find the fill tube partially iced up when I first arrived and suspect this was making it louder at one time because it wasn’t filling the tray. I replaced the ice maker. There were no water leaks present at the time of service. Call complete.
Near San Marcos, TX 78666
Richard
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher not dispensing water. Ran diagnostics and found that there is good water pressure and that the valve is not working. Replaced water valve and dishwasher tested good and no leaks detected. Complete
Near Austin, TX 78704
Luis
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for cooling issue. Removed control box found residue leaking out from thermostat,diagnosed faulty thermostat. Installed a new thermostat powered unit on unit running through a defrost cycle.
Near Georgetown, TX 78633
Paul
Job Details: 10/22/2019
MICROWAVE GE PT970SR2SS Arrived onsite for the microwave that is completely dead. I found the magnetron thermostat open. . I replace the thermostat and tested the unit. The unit is working as designed. Call complete.
Near Hutto, TX 78634
Cliff
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM00 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found refrigerant leak in evaporator. Compressor and evaporator will need to be replaced due to system contamination. Office will need to set return appointment after being provided autho from warranty company. Repair needs to be scheduled for two hour job.; ordrng 1 CNOTES (NEEDS AUTHO) and 1 CNOTES (2 HOUR JOB) and 1 W10769822 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)
Near Austin, TX 78704
Wesley
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and installed door stop. Unit is now operating as designed.
Near San Marcos, TX 78666
Richard
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived on site to install new ice door. Installed door and it tested fine. Complete
Near Round Rock, TX 78681
Paul
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite for the refrigerator making noise. The customer stated the noise was coming from the freezer but quieted down a little. I removed the evaporator cover and inspected the coil. I found a block of ice under the fan and where the cap tube entered the evaporator with the freezer at 0 degrees. I explained to the customer this was an indication the door was left cracked open. I found no other warm air leaks. I removed the ice and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78746
Leonardo
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL KDTE334DSS0 "Arrived on site to replace OWI sensor. Replaced OWI sensor, tested unit, unit test good, no leaks at this time. . Job complete"
Near Austin, TX 78750
Tyler B.
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site for unit not cooling. Found both evaps clear. Found compressor running and hot. Found unit will need sealed system repair with compressor and Evans tos completeParts covered under warranty ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (3HRS ) and 1 TJ80SF8404 and 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator) and 1 WPW10643261 (evaporator)
Near Austin, TX 78703
Wesley
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived onnsite and repaired washer. All checks good. Replaced control.
Near Temple, TX 76502
Arthur B.
Job Details: 10/22/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for customer complaint of wall oven getting F8E0 and not coming on. Found blower fan assembly faulty. Removed and replaced blower fan. Reassembled and tested. Unit now works as designed. No other issues found.
Near Lakeway, TX 78734
Luis
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KSSC48FTS00 "Arrived on site for water leaking. Found suction line incased in ice in compressor compartment,found display reading doors open and high temp in fresh food,no air flow entering fresh food. Display unable to reset,diagnosed faulty main control and unit overcharged with refrigerant. Installed updated main control,evacuated system,recharged system with correct amount of refrigerant (7.75oz) powered unit on found display not showing all digits on display installed new display powered unit on unit working as designed.
Near Round Rock, TX 78681
Al
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived to inspect ice maker issues.Called STERLING SR #7726167573Replaced ice maker at Whirlpool request.Unit was binding on itself after massive frost buildup on the bottom of ice door Unit now operates as designed.Job complete
Near Austin, TX 78732
Andy
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator door issues. Tested and inspected unit and found door gasket on right RC door misshaped. Adjusted and reshaped using heat gun. Also leveled unit for customer. And spoke with on use and care and practice for best performance. All operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/22/2019
WASHER KENMORE 110.2110201 Arrived on site for unit that gets out of balance during spin. Tested unit to find it is missing a drain hose clamp which the customer will get this evening and install himself. The vibration is coming from and out of round clothes basket.
Near Belton, TX 76513
Arthur B.
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite for customer complaint of French door refrigerator dual evaporator. Removed valve from dye drier and found no Freon. Charged unit with 5.5oz of R134a refrigerant. Observed frost pattern and pressure. Found both high and low side dropping. Checked both evaporators and weld for dye. Found no dye.
Near Austin, TX 78748
Luis
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Due to fresh food evaporator incased in ice defrosted evaporator,replaced Evap fan motor that includes thermistors. Secured thermistor to correct location on suction line using foil tape and a zip secured new cover with 4 screws checked air flow good"
Near Lockhart, TX 78644
Leonardo
Job Details: 10/22/2019
RANGE WHIRLPOOL WFE525S0HS0 Arrived on site to test unit for door not closing. Test unit and found right door hinge not sitting on hinge red correctly. Secured door test unit and door closing correctly. Also found damaged to liner will need to order new liner WP9761344. ; ordrng 1 CNOTES (C NOTES ) and 1 WP9761344 (LINER )
Near Round Rock, TX 78681
Al
Job Details: 10/22/2019
OVEN FRIGIDAIRE FGEW3065KFB Arrived to inspect oven heating issues.Preheated the oven and bake element never came on.Called Frigidaire Techline and determined it was the hidden bake element that malfunctioned
Near Austin, TX 78702
Wesley
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Near New Braunfels, TX 78132
Kevin
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site and inspected refrigerator and found left fresh food door will not close completely. Inspected interior of door and found it is deformed. See picture for further description. A new door will be needed to correct the issue no water leaks from connections at time of service.; ordrng 1 W11307224 (LEFT FRESH FOOD DOOR)"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/22/2019
WASHER LG WM3670HRA.ACREPUS Arrived onsite for customer complaint of front load washer not allowing functions to enter. Found PCB not working. Removed and replaced PCB assembly. Reassembled and tested. All functions and features work as intended. All water connections were dry at time of service.
Near Austin, TX 78752
Luis
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for no cool. Removed evaporator cover found no frost on evaporator found hissing noise from liner adjusted cap tube found cap tube snapped inside of liner. Called tech support per t ch support customer needs to contact whirlpool customer service #7726171595
Near Austin, TX 78757
Tyler B.
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW Arrived on site for not level. Added washers and tested good. No aligned properly
Near Bartlett, TX 76511
Cliff
Job Details: 10/22/2019
OVEN KITCHENAID KOSE500ESS01 Arrived on site to replace latch for oven. Replaced part and tested unit. Found all is functioning properly at this time.
Near New Braunfels, TX 78132
Kevin
Job Details: 10/22/2019
WASHER MAYTAG MHW8630HW0 Arrived on site and inspected washer I did not find any saved error codes. Ran washer in automatic test cycle and everything is working normally. Took a video of detergent pump activating and moving detergent. Spoke with tech line this model does not have a detergent amount adjustment feature. Customer is using a free and clear detergent I recommended that they use one with aroma to ensure detergent is being dispensed into clothing. SR7726173027
Near Austin, TX 78759
Tyler B.
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site for unit intermittently dispensing water. Found under service bulletin for pressure reg. Attempted to install but do not have correct supply line to connect. Will need line to complete ; ordrng 1 8212547RP
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/22/2019
WASHER MAYTAG MVWC465HW2 Arrived onsite for customer complaint of top load washer not spinning or agitating. Confirmed issue. Removed and replaced run capacitor. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Dripping Springs, TX 78620
Robert
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on job for complaints of no ice. Found faulty control; ordrng 1 W11039890 (cntrl-elec)
Near Austin, TX 78703
Wesley
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KBSN602ESS00 Arrived on site and installed board recommended by techline and found lighting circuit issue to not be corrected. Ordering module to finish repair. ; ordrng 1 W10908166 (module)
Near Austin, TX 78739
Luis
Job Details: 10/22/2019
ICE MACHINE KITCHENAID KUIC15PRXS1 "Arrived on site for ice over filling. Ran diagnostics found weak water flow from water valve,thermistor read open. Replaced water valve and bin thermistor,ran diagnostics good strong water flow from valve.
Near Dripping Springs, TX 78620
Robert
Job Details: 10/22/2019
WASHER GE GTW460ASJ6WW Arrived on job for complaints of noise. Found that gearcase leaks. Will need belt item #603 on tub and motor page. ; ordrng 1 CNOTE (ATHO) and 1 CNOTE (2 HOURS )
Near Austin, TX 78702
Wesley
Job Details: 10/22/2019
DRYER WHIRLPOOL MGD6000AG1 Arrived onnsite and found motor going out.. Repaired unit. All checks good.
Near Bertram, TX 78605
James
Job Details: 10/22/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Arrived on site and found evaporator frozen solid and no air flow to fresh food section. Cleared ice from around evaporator harness to test heater and bimetal. I found both to be good. Attempted forced defrost from control and found control would not start diagnostics. Installed new control and tested. I found all components working properly now. Instructed customer to allow unit to thaw until the evening with door open as I was not able to get all ice from rear of evaporator. Job complete
Near New Braunfels, TX 78130
Kevin
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site and attempted to replace divider and found several other plastic pieces are broken, will also bring back any other components prone to breaking to ensure repair on next visit. No water leaks from connections at time of service; ordrng 3 67006425 (screw)s and 1 W10118612 (insert) and 1 W10346971 (bracket) and 1 W11226459 (ARM) and 1 W11378860 (SPACER) and 1 WP63052-2 (impeller) and 1 WP67006341 (gasket) and 1 WPW10196393 (damper control assy) and 1 WPW10300024 (icemaker) and 1 WPW10309866 (solenoid) and 1 WPW10312691 (air-baffle) and 1 WPW10317991 (motor) and 1 WPW10351019 (extension)"
Near Austin, TX 78754
Joseph C.
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site for “burning electrical smell and not draining” complaint. Inspected unit and found F8E1 and F8E2 error codes. Traced smell to drain pump. Pump has no visible signs of electrical damage, but smells strongly of burning electrical components. Found leak, at vent. It had no effect on electrical issues, though. Spoke with Kevin, at Techline Ref# 7726173179 and Sherrie, at Safety Ref# 7726104264 to record findings. No other leaks detected, at time of service."
Near Austin, TX 78727
Tyler B.
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for fruit with food freezing in rf. Found diffuser to be stuck open. Removed and replaced diffuser and tested good
Near San Marcos, TX 78666
Brandon
Job Details: 10/22/2019
DISHWASHER FRIGIDAIRE FGID2466QF5A "Arrived on site for customer complaint of unit not starting, found UI console was not responding, ordering console. ; ordrng 1 5304506663 (console assembly)"
Near Canyon Lake, TX 78133
Richard
Job Details: 10/22/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not working properly. Ran diagnostics and found that the drain pump is not draining. Replaced pump with new and washer tested good and no leaks detected. Complete.
Near Pflugerville, TX 78660
Al
Job Details: 10/22/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived to inspect damaged lower door.Removed and replaced the lower glass door and took several photos of the repair.Job complete
Near Georgetown, TX 78628
Lou
Job Details: 10/22/2019
FREEZER FRIGIDAIRE FFFH20F2QWC "arrived on site to inspect freezer door not closing. Upon further inspection, the customer advised that the unit cools off and on and showed me the door gasket was damaged. I found that the bottom portion of the door gasket is hanging off and torn in the left bottom corner. I am ordering the door gasket I temporarily fixed the door gasket until I can return to replace it. No water leaks observed during service.; ordrng 1 5304506131 (gasket)"
Near Austin, TX 78727
David
Job Details: 10/22/2019
WASHER WHIRLPOOL MVWB765FW0 Arrived on site to diagnose a washer that was not powering on. Attempted diagnostic mode but received no response from the UI. Checked voltage at the wall and verified proper voltage. Traced power to main control and noticed usual blinking green light and power. No signal was coming from UI to control.Replaced UI / console. Retested unit and Immediately powered on. Found stored F6E3 UI communication error code. Tested all functions and unit is working as designed.
Near Gatesville, TX 76528
Chase
Job Details: 10/22/2019
OVEN IKEA IBS550DS03 Arrived on site customer complaint was Oven wouldn’t heat up very fast found there is a loose wire going to the heating element tighten the wire down on the terminal Chasity unit preheated in about 17 minutes
Near Temple, TX 76502
Chase
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site customer complaint was still not making ice found ice maker in the up position the icemaker arm had fallen off in the up position put the icemaker arm back on tested icemaker icemaker cycled
Near Cedar Park, TX 78613
Jonathan
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site to install previous diagnosed parts. Removed failed ice maker and harness and installed. Monitored cycling and fill. All tested good, no water leaks detected.
Near Austin, TX 78759
Tyler B.
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for freezer light replacement. Removed and replaced light and tested good
Near Leander, TX 78641
Lou
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not drying. Upon further inspection, I found the unit did not have rinse aid in the dispenser. I placed the unit in diagnostics showing no error codes. Placed my multimeter on the black wire at the junction box and tested amp draw. The unit was showing correct amp draw readings and the element was showing 7-9amps in the wash cycle of diagnostics and 7-9amps in the heating cycle of diagnostics. I contacted Techline and spoke to Dustin and advised of my findings and he recommended to advise the customer of the use and care of the unit and detergent/rinse aid use. Provided File #7726165547. I made recommendations on use & care and recommended detergents and rinse aid use as well. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Paul
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for the washer getting a water error code. I checked for stored error codes and found an F8E1. I ran service cycle 12 to test the washer. I found the hot water valve letting very little water into the washer. I replaced the hot water fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Waco, TX 76712
Chase
Job Details: 10/22/2019
OVEN KITCHENAID KODE500ESS04 Arrived on site Pulled out both doors found and both damaged needs to be re-ordered; ordrng 2 W10771242 (glass-door)s
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/22/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for customer complaint of dryer not coming on. Remove back panel and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Unit now works as designed.
Near Troy, TX 76579
Chase
Job Details: 10/22/2019
WASHER MAYTAG MVWB865GW0 Arrived on site customer complaint was washing machine would not feel very well found the water connection was turned down turn it all the way up at the wall ran the unit in test mode all lines are dry
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/22/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site or dispenser door that would not open. Found that the dispenser door for the soap was broken. Removed and replaced dispenser. Tested operations and all were normal and all were dry.
Near Austin, TX 78758
Tyler B.
Job Details: 10/22/2019
DRYER WHIRLPOOL WED7300XW0 Arrived back on site for unit giving af error. Found heater assy fell down after prior element replacement.
Near Burnet, TX 78611
James
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site and tested operation. I found no function from control. Tested voltage and found loose connection in junction box has shorted out the harness. Stripped wires back to expose fresh copper and secured connections properly. Tested operation and found no faults in memory and unit tests good. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 10/22/2019
OVEN WHIRLPOOL WOS51EC0HS00 Called tech line and spoke to Robert #7726175331. Documented findings. Paint is cosmetic and will not harm the functionality of the unit. Job complete
Near Austin, TX 78728
David
Job Details: 10/22/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site to arrive previously installed parts. Installed new microwave door. Tested function and verified latches are holding and door is level. All is working as designed at this time. Call complete.
Near Austin, TX 78724
Joseph C.
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW8540FW1 "Arrived on site for “beeping noises and unit not responding correctly” complaint. Per my previous diagnosis, removed and replaced control panel and door switch. Installed filters before line filter and on control panel wiring. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Buda, TX 78610
Brandon
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of unit not cooling, found fresh food evaporator covered in ice. Unit needs evap cover, controls, and fresh food section fan motor with harness. ; ordrng 1 CNOTE (AUTH) and 1 W10503500 (cover-evap)"
Near Lakeway, TX 78738
Leonardo
Job Details: 10/22/2019
DISHWASHER KITCHENAID KUDE70FXSS6 Arrived on site to test unit for unit not starting. Test unit and found shorted fan. Will order new fan WPW10469574 ordrng 1 CNOTES (C NOTES ) and 1 WPW10469574 (FAN ASSEMBLY )
Near Wimberley, TX 78676
Brandon
Job Details: 10/22/2019
REFRIGERATOR MAYTAG MFI2067AEB3 "Arrived on site to replace start device, after replacing, unit tested good.
Near Round Rock, TX 78665
Cliff
Job Details: 10/22/2019
RANGE WHIRLPOOL WFG515S0ES1 arrived on site to diagnose a range with pressure issues. Found after checking with manometer only 3.75 inches on left front burner on high. Call tech line and spoke with Kathy. She advised incoming gas pressure too low for proper operation and homeowner will need gas issue corrected to complete repairs. After turning on and off ball valve several times noted increase in pressure indicating clogged ball valve. Homeowner will need to have valve replaced to complete repairs.File# 7726166467
Near Austin, TX 78731
Andy
Job Details: 10/22/2019
DISHWASHER KITCHENAID KDTM704ESS3 Arrived on site for dishwasher with broken spray arm support. Inspected unit and found failed spray arm manifold. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78731
Andy
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL KBSD608ESS00 "Arrived on site for refrigerator lights out and red light by ice maker blinking. Instructed customer that red blinking light was normal. Tested and inspected unit and found 1 failed light module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Lou
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "arrived on site to install previously diagnosed and ordered part. Due to the fill tube heater not working, I was to replace the left FC door; however, when I removed the new door from packaging, I found a small scratch/dent on the front of the door under the dispenser. I advised the customer of my findings and advised that I would have to order another door. I did find that the unit is making ice as the bin was completely full and the ice maker tray was full. I am ordering the left FC door and office to schedule return. No water leaks observed during service.; ordrng 1 LW10728959 (dor-fip SS FC)"
Near New Braunfels, TX 78130
Kevin
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and replaced door ordered on previous visit, door switch appears to be activating properly at this time. If issue continues tech line will need to be contacted for further recommendation, job complete"
Near Pflugerville, TX 78660
David
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to diagnose a dishwasher that had an F2E2 error code for loss of Comm between UI and Control. Could not get unit to accept any key presses, it just beeps, so would not go into diagnostic mode. Replaced UI panel and retested. Unit is now responding as designed and has no other error codes.
Near Dripping Springs, TX 78620
Robert
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of breaker issues. Ran diagnostics and and no codes made two attempts to test heater. Couldn’t duplicate issue customer said when it happens it’s at the end of cycle. Reconnect the wire nuts at box if issue continues recommend replacement of heater.
Near Austin, TX 78731
Andy
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on site for washer not operating. Tested and inspected unit and found unit in demo mode. Unit will not come out of demo mode due to UI not operating properly. Checked my van and parts list and found I did not have part. Ordering needed part. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11306664 (CONSOLE )
Near Austin, TX 78721
Joseph C.
Job Details: 10/22/2019
DISHWASHER KITCHENAID KDTE104DSS1 "Arrived on site for “poor wash performance and not drying dishes” complaint. Inspected unit and F7E1 error code. Heater checks good. Removed and replaced control. Retested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78751
Joseph C.
Job Details: 10/22/2019
REFRIGERATOR JENN-AIR JFX2897DRP02 "Arrived on site for “chattering noises, when dispensing water” complaint. Per my previous diagnosis, removed and replaced tube from valve to door. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near San Marcos, TX 78666
Kevin
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced user interface diagnosed on previous visit, washer is now operating normally, no water leaks detected at time of service, job complete"
Near Austin, TX 78738
Robert
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW95HEDC0 Arrived on job for complaints of not stopping. Found error code for suds. Checked trap and found calcium blockage. Replaced trap. Door issue still replaced switch. No leaks detected at time of service.
Near Fischer, TX 78623
Brandon
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT750SAHB0 "Arrived on site for customer complaint of unit not starting, found control lock was on, instructed customer how to unlock control, unit tested good."
Near Round Rock, TX 78665
Al
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived to inspect dishwasher leaking.Removed the kick plate and discovered the front leveling legs were at the lowest level.I ran diagnostics test mode while lifting the unit with the leveling legs.Unit did not leak a drop of water after repair.All water lines were dry at the end of service.Job complete Customer satisfied
Near Austin, TX 78733
Leonardo
Job Details: 10/22/2019
DISHWASHER KITCHENAID KUDS02SRBL1 "Arrived on site to replace latch and striker. Replaced parts. Tested unit, unit test good. Job complete"
Near Wimberley, TX 78676
Brandon
Job Details: 10/22/2019
COOKTOP WHIRLPOOL GCI3061XB01 "Arrived on site for customer complaint of f-25 error code on right side, unit tested good at time of service, but customer had phots of the error code on multiple occasions. Ordering right side cooling fan, and bringing back module. ; ordrng 1 W10328378 (fan blower)"
Near New Braunfels, TX 78132
Richard
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KRSC503EBS01 Arrived onsite for the refrigerator dispenser leaking. Upon inspection found that the customer has hard water and the water dispenser does drip after use. Customer though that there was a drain under the dispenser tray. Advised customer that with in time water collect in the dispenser tray and that they would have to clean it to prevent water dripping from the tray onto the refrigerator door. Complete
Near Austin, TX 78758
Joseph C.
Job Details: 10/22/2019
RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site for “peeling control panel, bent stem on valve that led to broken knobs” complaint. Inspected unit and found that previous repair company had installed front right burner valve incorrectly. This caused the control panel to be scratched and knobs to be broken. Ordering new manifold and right front valve.No leaks detected, at time of service.; ordrng 1 W10873132 (manifold) and 1 W11163975 (valve-brnr )"
Near Holland, TX 76534
Arthur B.
Job Details: 10/22/2019
WASHER MAYTAG MVWB835DW1 "Arrived onsite mod customer complaint of top load washer making noises when agitating m. Upon inspections, found washplate bolt loose. Used blue loctite to secure bolt to gearcase. Reassembled and ran test 052. Unit completed successfully. All water connections were dry attime of service."
Near Horseshoe Bay, TX 78657
James
Job Details: 10/22/2019
ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site and tested operation. I found unit not filling with water. Tested for proper voltage to valve in diagnostics and found proper voltage. Oh,Ed solenoid and found to be open.. Installed valve and tested operation. I found recirculating pump has also failed. I will need to return with correct pump. ; ordrng 1 W10908287 (pump)"
Near Lago Vista, TX 78645
Jonathan
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previous diagnosed parts. Gained access to sump assembly. Removed sump and heater, installed new. Performed diagnostics mode and tested operation. Removed top rack and removed adjuster and installed new. All tested good, no water leaks detected."
Near Buda, TX 78610
Brandon
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for customer complaint of ice clumping and ice build up in freezer section, found ice door not sealing, I replaced ice door with motor, and I found freezer gasket not sealing, I had to reform the gasket, unit tested good."
Near San Marcos, TX 78666
Kevin
Job Details: 10/22/2019
RANGE WHIRLPOOL WFG505M0BB2 "Arrived on site and set oven to bake and found igniter he’s not getting hot. Found power to igniter is correct but there is no continuity through igniter, took one picture. Will need to bring back a new igniter to correct issue.; ordrng 1 W11126814 (CONTROL ) and 1 W11176454 (IGNITER)"
Near Hutto, TX 78634
Cliff
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KFIS20XVMS2 arrived on site to diagnose a refrigerator that is intermittently shutting off. Found main control board shorted out. Replaced main control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78754
Luis
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVB00 "Arrived on site for loud noise complaint. Power cycled unit compressor and fans powered on no odd noise,ran icemaker through a cycle no odd noise. Power cycled multiple times no odd noise from compressor or fan motors"
Near Austin, TX 78739
Luis
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for water leaking found ice,America’s running through a double fill,removed ice build up installed a new icemaker,powered unit on icemaker filled with water no leaks.; used 1 W10882923 (ICEMAKER) from stock"
Near Lakeway, TX 78734
Andy
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW97HEDW0 "Arrived on site to install previously diagnosed parts. While inspecting unit again after some more disassembly and checking found tub basket assembly will need to be replaced to properly complete repairs. Rotor, stator and tub basket assembly will need to be replaced. Off to schedule. Authorization needed. 2 hour job. No water leaks present at time of service ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (2 HOUR ) and 1 WPW10450389 (TUB BASKET ASSY)"
Near Robinson, TX 76706
Chase
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site customer complaint was icemaker was not working call tech-support they told me that I need to replace the UI BOARD because it’s not setting the proper power to the heater tube Also going to bring the door back out just in case; ordrng 1 W11130216 (cntrl-elec)
Near Dripping Springs, TX 78620
Robert
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KUBR204ESB00 Arrived on job to replace evap motor. Added silver tape to protect fan from water droplets.
Near New Braunfels, TX 78130
Kevin
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and replaced user interface recommended by tech line on previous visit. Customer will continue to monitor refrigerator to see if temperature stabilizes. No water leaks from connections at time of service, job complete."
Near Meadowlakes, TX 78654
James
Job Details: 10/22/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Arrived on site and tested operation. I found freezer door had to be pushed closed but would sometimes pop open when opening the fresh food door. This is causing poor cooling in freezer and slowing ice production. Inspected cams and found to be out of alignment. Corrected door cams and tested operation. Door now closes properly. Unit tests good. Job complete
Near Georgetown, TX 78628
Paul
Job Details: 10/22/2019
REFRIGERATOR LG LFX28968ST/03 Arrived onsite for the refrigerator not dispensing ice. Ms stated her ice cream had started getting soft also. I found the FC at -1 degrees when set at 0 degrees. I found the ice bucket jammed with ice. I removed the ice from the bucket and tested the auger motor. The unit is working as designed. I went over dumping the ice bucket every two weeks with the customer if the ice is not used. Call complete.
Near The Hills, TX 78738
Robert
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB01 Arrived on job for complaints of freezer light not working and noise. Found freezer door bowed causing ice to keep switch closed will need new door black. Noise from damper. Replaced damper. ; ordrng 1 12977878BQ (dor-fip)
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher door falling down. Inspected unit and work area. Found torn friction pad. Replaced pad and tested door operation. Performed diagnostics mode, no fault codes. Monitored test cycle and all tested good. No water leaks present."
Near The Hills, TX 78738
Robert
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 Arrived on job to replace cover and pan. Reevaluate refrigerator and found it needs fan harness in refrigerator..; ordrng 1 WPW10277799 (harns-wire)
Near Temple, TX 76502
Arthur B.
Job Details: 10/22/2019
DISHWASHER FRIGIDAIRE FGID2476SF Arrived onsite for customer complaint of upper rack not staying up. Found LH adjuster broken. Removed and replaced upper rack adjuster. Reassembled. Rack now works as designed. No other issues found. All water connections were dry at time of service.