Near Georgetown, TX 78628
Tommy
Job Details:
11/24/2020
OVEN GE 164D3871POO1
Arrived onsite for oven door jammed and not turning off. Upon arrival found door lock blinking and door damaged and missing screws. Used some screws on hand to repair door.
Near San Marcos, TX 78666
Robert
Job Details:
11/24/2020
DRYER MAYTAG MED7230HW1
Arrived on job to replace previously diagnosed parts. Panel detected reorder. ; ordrng 1 W11413567 (PANEL) and 1 WP697772 (wheel)
Near Round Rock, TX 78681
Tommy
Job Details:
11/24/2020
DISHWASHER KITCHENAID KDTM604KPS0
Arrived onsite for dishwasher have F8 error code. Upon arrival found unit Sump was weak as well as control was misreading error codes from water fill valve. Ordering sump and control. Office to reschedule due to part availability.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11416362 (PUMP AND MOTOR ) and 1 W11416362 (CONTROL )
Near Copperas Cove, TX 76522
Al
Job Details:
11/24/2020
DRYER WHIRLPOOL WED8300SW0
"Arrived to inspect dryer not heating, inspected and found a massive lint buildup underneath the unit.
Near New Braunfels, TX 78132
Robert
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01
Arrived on job for complaints of not cooling in refrigerator section. Found thermistor out of range. After replacement test operation
Near Austin, TX 78734
Brandon
Job Details:
11/24/2020
REFRIGERATOR GE GTE21GSHDSS
"Arrived on site to replace fresh food section door with gasket, after replacing, formed the gasket, unit tested good.
Near Lago Vista, TX 78645
Lou
Job Details:
11/24/2020
WASHER WHIRLPOOL WTW8500DC6
"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics and tested. Unit operated as designed until it began to agitate and the agitation was very loud. I tilted the unit back and found a large amount of gearcase oil on the side panels, rotor and drain pump. I advised the customer of my findings and that the gearcase is out of stock. I am ordering the gearcase and will return with the slider and clutch. Due to the gearcase being OOS, I recommended that the customer contact Whirlpool for assistance. Office to schedule return services when the part arrives. No water leaks observed during service.; ordrng 1 W11455453 (GEARCASE)"
Near Austin, TX 78717
David S
Job Details:
11/24/2020
COOKTOP KITCHENAID KCGS556ESS02
Arrived on site for cooktop not lighting properly. I inspected the unit and work area. I found all burners working except the front right burner. I inspected the orfice and found it clogged with debris. I replaced the orfice and retested the unit. It is now working as designed. Job complete.
Near Austin, TX 78703
Kevin
Job Details:
11/24/2020
WASHER WHIRLPOOL MHW8630HW0
"Arrived on site and inspected washer and found saved error codes F0E2, F0E5. Customer has experienced washer not completing cycle four or five times in the past five months. Ran a diagnostic cycle and a completed properly. Replaced water level switch and discussed correct detergent usage. Customer will use washer and monitor outcome, job complete"
Near Austin, TX 78703
Kevin
Job Details:
11/24/2020
DRYER WHIRLPOOL MED8630HW1
"Arrived on site and inspected dryer and found lint screen housing is broken and will need to be ordered, took one picture.; ordrng 1 W10906551 (Lint screen housing) and 1 WPW10516085 (Lint screen)"
Near Leander, TX 78641
Lou
Job Details:
11/24/2020
OVEN KITCHENAID KOCE500ESS11
"Arrived on site to install previously diagnosed and ordered part. Due to the temp probe jack being defective, I removed and replaced the jack and tested. Unit is operating as designed with no further error codes. Job completed."
Near New Braunfels, TX 78130
Noah D
Job Details:
11/24/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
"Arrived on site to inspect dishwasher for not drying dishes, upon inspection found the dishwasher with a finished cycle all dishes had been heated and dried, working to specs. All functions of the element worked, instructed customer on use of rinse aid. Complete"
Near New Braunfels, TX 78132
Noah D
Job Details:
11/24/2020
WASHER WHIRLPOOL WFW5620HW0
"Arrived on site to inspect washer for leaking, upon inspection found the dispenser leaking from right hole in panel, replaced dispenser and screw, no problems found. Tested water functions with no leak. Complete"
Near Leander, TX 78641
Wesley
Job Details:
11/24/2020
VENTHOOD WHIRLPOOL UXT5530AAS3
spoke with Andy at tech line documenting noise on hi speed due to vibration in venting and installation. Referring customer to builder for resolution .
Near Austin, TX 78717
David S
Job Details:
11/24/2020
MICROWAVE WHIRLPOOL WMH53521HZ3
"Arrived on site for microwave display not working. I inspected the unit and work area. I found the unit to have good voltage from the outlet. I found the internal fuse was broken. Cause either by bad interlocks or bad high voltage system. I am ordering the, mag, cap, diode, transformer, and both interlocks. This is the second time this has happened with this unit. W will need to call and document with techline. Customer stated they just want the unit replaced, because this problem keeps happening. I advised the customer call whirlpool and speak to there customer service about a replacement. The office will reschedule as parts are expart. ; ordrng 1 W10138793 (FUSE) and 1 W10818686 (MAG) and 1 W10850446 (CAP) and 1 W10880342 (TRANSFORMER ) and 2 W11197766 (INTERLOCKS )s and 1 W11256462 (DIODE)"
Near New Braunfels, TX 78130
Noah D
Job Details:
11/24/2020
COOKTOP JENN-AIR JIC4430XS00
"Arrived on site to inspect cooktop for error codes, upon inspection found the right side deactivated, replaced module and recalibrated, all functions returned, tested all burners individually. No problems. Complete"
Near New Braunfels, TX 78130
Noah D
Job Details:
11/24/2020
WASHER WHIRLPOOL MHW5500FW0
"Arrived on site to inspect washer for not filling, upon inspection found the valve clogged, replaced the valve and tested for leaks, no leaks found. Complete"
Near San Marcos, TX 78666
Robert
Job Details:
11/24/2020
WASHER MAYTAG MVWC465HW2
Arrived on job for complaints of noise on spin. Will need washplate to complete. ; ordrng 1 W10919191 (washplate)
Near Lakeway, TX 78734
Brandon
Job Details:
11/24/2020
MICROWAVE KITCHENAID KMHS120ESS5
"Arrived on site for customer complaint of door open/close error, found failed interlocks and switches. Ordering switches and bringing back interlock. The interlocks need to be used with the new switches. ; ordrng 1 W10269458 (Switch) and 1 W10269460 (Switch) and 1 W10727360 (Switch)"
Near New Braunfels, TX 78130
Robert
Job Details:
11/24/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
Arrived on job for complaints of lights not working. Found loose connection at freezer light. Connected and now working properly. No leaks detected at time of service
Near Granite Shoals, TX 78654
Cliff
Job Details:
11/24/2020
WASHER WHIRLPOOL MVW7232HW0
Arrived on site to diagnose a washing machine that is not cycling properly. Found voltage reversed in wall outlet causing computer failure. Corrected outlet and tested unit. Computer will need to be replaced to complete repairs. ; ordrng 1 W11033573 (FILTER) and 1 W11419171 (CONTROL)
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/24/2020
MICROWAVE KITCHENAID KMBS104ESS02
"Arrived on site to install previous diagnosed parts. Removed failed UI/ panel control and electrical control, installed new. Assembled unit and tested operation. All tested good .
Near Austin, TX 78739
Kevin
Job Details:
11/24/2020
OVEN WHIRLPOOL RBS305PVS02
"Arrived on site and replaced control board diagnosed on previous visit, after replacement oven is heating properly, took one picture, job complete"
Near Cedar Park, TX 78613
David S
Job Details:
11/24/2020
DRYER WHIRLPOOL MEDC465HW0
"Arrived on site for dryer taking multiple cycles to dry clothes. I inspected the unit and work area. I tested the dryer and found it only heating on medium, and had poor air flow while hooked up to the exterior vent. I replaced the temperature switch, and retested the unit. I found it heating in all settings. I spoke to the customer about having the exterior vent cleaned and recommend vent wizard. Job complete."
Near Cedar Park, TX 78613
Wesley
Job Details:
11/24/2020
DISHWASHER WHIRLPOOL WDTA50SAHB0
Arrived onsite and found unit spinner arm worn and snapped. Replaced spinner arm. Advised customer on repair.
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
11/24/2020
COOKTOP KITCHENAID KCED600GBL01
Arrived on site today goes I cooked up with a hot surface light not operating properly. Tested unit and found light shorted. Wiring harness will need to be replaced to complete repairs. .; ordrng 1 W11190475 (harns-wire) and 1 W11190480 (harns-wire)
Near Kyle, TX 78640
Robert
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Arrived on job for complaints of too cold ran diagnostics and damper door open and close. Replaced control. No leaks detected at time of service.
Near Canyon Lake, TX 78130
Noah D
Job Details:
11/24/2020
REFRIGERATOR KITCHENAID KRFC604FSS02
"Arrived on site to inspect fridge for not making ice and dispensing irregularly, found that pressure changed when filter was removed, ordering pressure tubing and customer will test without filter. Office to reschedule; ordrng 1 W10267701RP (PEX) and 1 W10786952 (PRESSURE ) and 1 W11312191 (VALVE)"
Near Austin, TX 78732
Brandon
Job Details:
11/24/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
"Arrived on site for customer complaint of ice maker not working, found broken ice maker, I replaced ice maker, unit tested food.
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/24/2020
RANGE WHIRLPOOL WFG515S0EB0
"Arrived on site for range cooktop burners having a high flame. Inspected unit and work area. Found burners heads did not have correct burner caps. Will need to order caps. Found no ETA available on part. Office to schedule appointment when ETA is available. Connected office on warranty coverage (MS), found unit under manufacturer warranty. ; ordrng 1 SEENOTE (OFFICE SCH) and 1 WPW10183375 (BURNER CAPS)"
Near Austin, TX 78704
Luis
Job Details:
11/24/2020
REFRIGERATOR KITCHENAID KSCS25INSS00
"Arrived on site for chirping noise and mullion overheating. Customer powered unit on,chirping noise from main control diagnosed unit will need a new main control.
Near Austin, TX 78759
Scott
Job Details:
11/24/2020
REFRIGERATOR KITCHENAID KRFC704FSS00
Arrived on site for water leaking again in fresh food liner . Found drain tube almost completely blocked with gunk . Replaced tube . no other leaks detected at time of service. Job complete .
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Arrived on site for still not fixed same issue and water is leaking from ice maker 11/17/2020 REFRIGERATOR - NO the fridge has completely defrosted and producing zero ice in the last 26h, while in the settings the temperature for the fridge and freezer are set to the device recommended 37F and 0F, with my infrared thermometer I am measuring 63F and 60F inside the deviceFridge was not cooling at all. Checked voltage at inverter and compressor. Both getting good voltage. Need authorization on the following: Ordering compressor W10832994, Coupler W10913906, Inverter W11087200, and Dryer WPW10143759. ; ordrng 1 AUTHOW10832994 (AUTHO compressor) and 1 AUTHOW10913906 (AUTHO coupler) and 1 AUTHOW11087200 (AUTHO invrtr-box) and 1 AUTHOWPW10143759 (AUTHO dryer)"
Near Austin, TX 78723
Luis
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL ED5HHGXTQ00
"Arrived on site for water issues. Diagnosed a defective water valve,replaced water valve tested water dispenser good,tested icemaker fill good."
Near Pflugerville, TX 78660
Matthew
Job Details:
11/24/2020
COOKTOP JENN-AIR JEC3430HS00
Arrived onsite for cooktop knob lights not working. Found that unit was needing 4 total lens light disks to function correctly. Had one on hand to test. Tested unit and light does function. Will need to order 3 additional W11310261. Spoke to parts department for parts search and during call notified me that an order will be placed. Office to reschedule. ; O-emld tckt
Near Temple, TX 76502
Jonathan M
Job Details:
11/24/2020
RANGE WHIRLPOOL WFE515S0ES1
"Arrived on site for a range that is flashing an error code every now and again. Inspected unit and work area. Placed in service diagnostics and found an F1 E3(internal board failure).
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/24/2020
RANGE WHIRLPOOL WEE730H0DB0
"Arrived on site for range having error code F8-E0. Inspected unit and work. Performed diagnostics mode and verified fault code. Measured resistance on blower motor and found within range. Measured hall sensor for DC voltage and found none. Found failed hall sensor. Will need to replace blower motor assembly to repair. Removed failed fan assembly and installed new. Assembled unit and tested operation.
Near Austin, TX 78723
Leonardo
Job Details:
11/24/2020
RANGE WHIRLPOOL WEG745H0FS0
Arrived on site to test unit for center burner not igniting. Test unit and found valve not turning removed valve and checked valve secured valve back and test unit and unit test good job complete.
Near Killeen, TX 76542
Al
Job Details:
11/24/2020
REFRIGERATOR MAYTAG MF12569YEM2
Arrived to inspect freezer section icing on the floor of the unit. Confirmed the complaint and found the drain was iced over. I used my steamer to defrost the unit. I also found loose sweet peas in the drain tube. After steaming the unit it now has a clear path to drain. Customer satisfied Job completed.
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
11/24/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
Arrived on site to install previously diagnosed parts. Upon further inspection we found dishwasher was not leaking since last service. Uninstalled old tracks and installed new tracks. Put upper rack back into unit and unit is working as designed. Call complete.
Near New Braunfels, TX 78132
Noah D
Job Details:
11/24/2020
OVEN WHIRLPOOL WOS72EC0HS00
"Arrived on site to inspect oven for flipping breaker during use, upon inspection found the breaker off, tested unit and spoke with Techline. Sr# 7729347221 units amp draw was normal, customer was instructed to replaced breaker. Complete"
Near Dripping Springs, TX 78620
Leonardo
Job Details:
11/24/2020
RANGE KITCHENAID KFDC506JSS00
Arrived on site to replace LP kit. Found front left and right burners had different orifice from new kit. Test unit and unit test good job complete.
Near Round Rock, TX 78665
Jimmy J.
Job Details:
11/24/2020
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived on site for CSI oven has error code (F8E0). Ran diagnostics and got F8E0 (low fan speed). When I turned on the preheat I could hear the blower sounding as if it was losing voltage. Or, wasnÂ’t spinning at a consistent speed. Removed blower and installed new blower and oven is heating as designed. Blower spinning consistently. Job completed."
Near Meadowlakes, TX 78654
Cliff
Job Details:
11/24/2020
RANGE KITCHENAID KICU569XBL00
Arrived on site to diagnose a cooktop that is not registering pots and pans. Tested unit and found cooktop operating properly but pans being used have warped bottoms preventing proper contact with cooktop sensor. Advised homeowner on findings. No further repairs are needed at this time.
Near Austin, TX 78739
Kevin
Job Details:
11/24/2020
OVEN WHIRLPOOL WOS51EC0AS04
"Arrived on site and inspected oven and found it is still operating properly, Took pictures of oven interior, job complete"
Near Del Valle, TX 78617
Jacob
Job Details:
11/24/2020
DRYER WHIRLPOOL WED8500DC
Arrived onsite for unit making noise. Tested unit. Hear a thumping noise a little louder than usual. Found that a support roller was broken. Replaced support roller. Tested unit. Unit test good. No issues at this time. Job complete
Near Leander, TX 78641
Wesley
Job Details:
11/24/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
Arrived onsite and found unit operating with f7 error code. Advised customer on reset and best use and care for drying care. All checks good.
Near Pflugerville, TX 78660
Matthew
Job Details:
11/24/2020
OVEN WHIRLPOOL WOS51EC0HS
"Arrived onsite for oven control panel not working. Upon arrival tested unit control panel. Panel was responsive. Customer is having issues when cooking and steam or condensation accumulates on the screen. Once clear, the panel resumes functionality. Recommended that customer use dry microfiber cloth to clean screen when this occurs. Unit is functioning properly. Job complete."
Near Georgetown, TX 78626
Tommy
Job Details:
11/24/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived onsite for dishwasher not drying correctly. Upon arrival found unit dispenser not dispensing rinse aid. Found that unit was jammed in the back not allowing unit to dispenser to dispense rinse aid. I jammed dispenser and tested. Job Completed.
Near New Braunfels, TX 78132
Noah D
Job Details:
11/24/2020
MICROWAVE KITCHENAID KOCE500ESS09
"Arrived on site to inspect microwave for not heating after heating potatoes for 8 min, microwave worked correctly otherwise, ordering sensor and cooling fan to stop overheating. Office to reschedule ; ordrng 1 461967846741 (THERM) and 1 W11131760 (FAN )"
Near Jarrell, TX 76537
Kayman
Job Details:
11/24/2020
DRYER FRIGIDAIRE FAQE7001LW0
Arrived onsite for dryer not drying clothes all the way. Upon checking temps I found the high heat cycle would not go past 160F. I found that when in air dry no heat the unit was still heating indicating a shorted element or partially heated element. I am ordering the main control (137070890NH) and heating element (137114000) for repair. Requesting AUTHO. ; ordrng 1 137070890NH (CONTROL ) and 1 137114000 (heater)
Near Austin, TX 78759
David Z
Job Details:
11/24/2020
WASHER MAYTAG MHW5500FC0
"Arrived on site to install previously diagnosed parts to resolve valve not seating and leaking into unit. Replaced valve and retested. Unit is now working as designed, no water or gas leaks present. Call complete."
Near Austin, TX 78717
David S
Job Details:
11/24/2020
DISHWASHER WHIRLPOOL WDF331PAHS0
Arrived on site for dishwasher not filling with water. I inspected the unit and work area. I found the dishwasher missing the float assembly. I rigged the switch and found the washer operating as designed. I am ordering the float assembly.; ordrng 1 WPW10346525 (FLOAT ASSEMBLY )
Near Niederwald, TX 78640
Jacob
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01
"Arrived onsite for crisper drawer being broken. Looked at crisper drawer, saw were the drawer was broken. Replaced crisper drawer. No issues at this time. Job complete"
Near Austin, TX 78754
Scott
Job Details:
11/24/2020
DISHWASHER WHIRLPOOL WDF320PADB3
"Arrived on site for dishwasher not heating . Ran diagnostics got 7-1 , 4-3. Upper spray arm not getting enough pressure . Ordering sump and motor ,and rail cap. also ordering sensor , heater if needed . No water leaks detected at time of service. Call to set return; ordrng 1 W10518394 (HEATER ) and 1 W11025157 (SUMP AND MOTOR ) and 1 W11084121 (SENSOR ) and 1 WPW10082861"
Near Hutto, TX 78634
Jimmy J.
Job Details:
11/24/2020
VENTHOOD WHIRLPOOL WVU37UC6FS1
Arrived on site for Vent hood has stopped working. Removed fan from vent hood and found screw was not secured above fan housing. Adjusted screw to allow fan to spin freely. Vent hood operating as designed. Job completed.
Near Austin, TX 78731
Kevin
Job Details:
11/24/2020
OVEN WHIRLPOOL WOD51ES4ES01
"Arrived on site and inspected oven and found noise customer is describing is cooling fans running during operation explained that this is normal, I and sent it to CS. Also found both oven doors not not open all the way, the corners of the doors are making contact with The inside edge of the side rail. Pulled oven forward 2 inches and this stops. Cut out for oven is too tight and is compressing The sides into the doors. Took pictures. This is an installation issue, the cut out in the cabinet will need to be widened by an eighth of an inch on each side to correct the problem. Showed customer,reported to techline."
Near Jarrell, TX 76537
Kayman
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Arrived onsite to install previously diagnosed parts. I installed the ice maker and valve. Unit is working as designed at this time. Job complete.
Near Round Rock, TX 78664
David S
Job Details:
11/24/2020
DRYER WHIRLPOOL WGD4850HW0
Arrived on site for dryer not working properly. I inspected the unit and work area. I tested the unit. I found the clutch in the motor not engaging. I was able to removed the blower wheel with a drill bit and chisel. I replaced both the motor and blower wheel. I reassembled the unit and retested it. I found the unit working as designed every time it was turned on. Job complete.; ordrng 1 FULLPAY (PART ORDERED NOT NEEDED)
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/24/2020
WASHER MAYTAG MVW6230HW0
"Arrived on site to install previous diagnosed parts. Removed failed gearcase, belt, capacitor and cam. Installed new gearcase, cam, capacitor and belt that customer had on hand that was shipped to them from manufacturer. Performed calibration cycle. Ran diagnostics test and observed for water leaks, found all test passed. Ran manual test mode. All tested good, no water leaks detected. Spoke with customer on user care guide."
Near Austin, TX 78758
Scott
Job Details:
11/24/2020
RANGE WHIRLPOOL WFE515S0JS0
Near Bastrop, TX 78602
Andy
Job Details:
11/24/2020
REFRIGERATOR FRIGIDAIRE FGHN2868TF1
Arrived on site for refrigerator FC door closing issues. Tested and inspected unit and found all operations to be normal. Found door hitting on house cabinet. Instructed customer on this and on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78749
Luis
Job Details:
11/24/2020
REFRIGERATOR ADMIRAL LSD2615HEZ
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
11/24/2020
WASHER KENMORE 110.2600201
"Arrived on site for washer with prior service company diagnosis who stated a wire harness and actuator were needed. Per diagnostics mode and checked fault codes. Found fault code F1-E2 motor control fault and F7-E6 motor fault. Performed automatic test cycle and found lid latch would not lock. Performed manual test mode and found lid not locking. Ran water test cycle and found working. Will need to replace lid latch and need authorization for lid latch. OhmÂ’d out the motor and it tested good. May need actuator on return, but will need to install the lid latch to further test unit. Ordering motor if needed and lid latch for return visit. Need to call for parts and labor authorization. ; ordrng 1 W10404050 (LID LATCH ) and 1 W10836348 (DRIVE MOTOR)"
Near Lakeway, TX 78738
Brandon
Job Details:
11/24/2020
RANGE KITCHENAID KFDC558JSS00
"Arrived on site for customer complaint of unit having high flames on some burners, found burner caps were on wrong burner heads, I adjusted caps. Unit tested good."
Near Austin, TX 78704
Luis
Job Details:
11/24/2020
REFRIGERATOR KITCHENAID KRFC604FSS00
Arrived on site for no ice. Ran diagnostics since box fan not running diagnosed unit will need a new ice box fan ; ordrng 1 W11407678 (ICE BOX FAN)
Near Killeen, TX 76549
Al
Job Details:
11/24/2020
REFRIGERATOR FRIGIDAIRE FFHS2622MSYA
Arrived to inspect side by side refrigerator icing over in the floor of the freezer compartment. Verified the complaint and found a massive ice block obstructing the drain process. Steamed and removed the obstruction and verified the ice maker operation. Job completed.
Near Pflugerville, TX 78660
Matthew
Job Details:
11/24/2020
RANGE JENN-AIR JGS9900CDS02
Arrived onsite to replace igniter. Unboxed igniter and was broken. Notified customer that would need a return visit.
Near Kingsland, TX 78639
Cliff
Job Details:
11/24/2020
ICE MACHINE KITCHENAID KUIX505ESS2
Arrived on site to replace drain pump and control for ice machine. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Georgetown, TX 78626
Tommy
Job Details:
11/24/2020
RANGE WHIRLPOOL WFE714HLAS0
Arrive onsite for range heating to hot. Upon arrival found unit was overheating. Found sensor misreading temp unit was at approximately 140 when sensor was checked sensor read it at room temperature. Found unit tested good. Ran a bit hot so I calibrated it down slightly but ran within proper heat.
Near Austin, TX 78750
Wesley
Job Details:
11/24/2020
DISHWASHER WHIRLPOOL WDF750SAYB0
Arrived onsite and installed 3 wheels to repair issue with disintegration. Unit is now operating as designed.Advised on repair. All checks good.
Near Spring Branch, TX 78070
Andrew
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL WRB119WFBW01
Arrived on site to test unit for RC section not cooling. Customer had refrigerator set to coldest setting(7). Removed damper door cover and found damper door closed. Found damper door disconnected. Connected damper and door automatically opened. Tested damper and unit is working as designed. Adjusted settings to recommended(4). No leaks detected. Job complete.
Near Manor, TX 78653
Matthew
Job Details:
11/24/2020
WASHER WHIRLPOOL WTW4955HW1
"Arrived onsite for washer not properly washing clothes. Upon inspection found soil settings on extra light. Instructed customer on proper detergent use , loading and cycle selections. Tested unit in auto test and all passed. Tested individual agitation tests and passed. No stored error codes. Job complete"
Near Dripping Springs, TX 78620
Leonardo
Job Details:
11/24/2020
RANGE WHIRLPOOL WEGA25H0HZ0
Arrived on site to test unit for gas smell. Test unit and found no gas leak and found gas smell okÂ’ing from oven turning on and off normal smell job complete.
Near Copperas Cove, TX 76522
Al
Job Details:
11/24/2020
WASHER WHIRLPOOL wfw9351yw00
Arrived to inspect washer (3/3) leaking from the front. Checked the bellow and found the leaking was coming from the clogged coin trap at the drain pump. Cleaned the debris and tested the unit and unit tested as designed without leaking. Job completed
Near Austin, TX 78746
Luis
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05
"Arrived on site for no ice. Diagnosed icemaker not running through a normal harvest,replaced icemaker,powered unit on icemaker ran through a cycle and filled with water."
Near Manor, TX 78653
Andy
Job Details:
11/24/2020
RANGE WHIRLPOOL W5CE3024XS00
Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Cedar Park, TX 78613
Wesley
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Arrived onsite and installed led to complete repair. All checks good. Unit is now operating as designed.
Near Manchaca, TX 78652
Jacob
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Arrived onsite for door not shutting properly when closing the door from a distance. Looked at unit. Customer showed shutting door from a distance. Saw rail Mullion was a little out of alignment. Re aligned rail mullion. Let customer know as well the door shouldnt be closed for a distance and should be shut by fully pushing the door shut. No issues at this time. Job complete
Near Bastrop, TX 78602
Andy
Job Details:
11/24/2020
REFRIGERATOR KITCHENAID KRFC604FSS00
Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed water fill tube with heater. Ordering needed part. Office to schedule return trip. Customer needs ASAP appointment and would like office to contact to get scheduled as soon as possible. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (OFFICE TO CONTACT ) and 1 W11230096 (tube-water)
Near Cedar Park, TX 78613
Wesley
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03
Arrived onsite and found unit operating as designed. Advised customer on tube freezing and adjusted temp. All checks good. Unit water function did not work for 24 hrs. Issue has only occurred once.
Near Round Rock, TX 78664
Jimmy J.
Job Details:
11/24/2020
DRYER WHIRLPOOL WED9500TW0
"Arrived on site for When trying to start a drying cycle, the drum does not start rotating/CAN HEAR DOOR LOCK BUT DRUM never starts - heard a popping when it stopped working. Placed in diagnostics and F31 came up. Tested voltage at the wall and terminal block and got 240 from L1 to L2. Removed top panel and found belt was frayed and broken. Ordered new belt and will return for repair. ; ordrng 1 661570V (belt)"
Near Leander, TX 78641
Lou
Job Details:
11/24/2020
RANGE KENMORE 790.7323931
"Arrived on site to inspect range oven flame too high. Upon further inspection, I tested the oven on bake at 350 degrees. When the flame came on it was extremely high. Tested the regulator and it was good. Tested gas valve to burners and it was good. Adjusted the orifice at the burner and retested and the unit is operating as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL GI6FARXXY04
Arrived on site to install previous diagnosed part. Removed failed inlet valve and installed new. Cycled water dispenser and monitored operation. Unit function as designed. No water leaks detected during service. Call complete.
Near Georgetown, TX 78626
Tommy
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL GSC25C6EYY03
Arrived onsite for refrigerator not receiving water and freeze inÂ’s food. Upon arrival found unit was not reading correctly from control and that unit water line was frozen as refrigerator was below freezing. Replaced control and spoke with customer about defrosting unit. Job Completed.
Near Georgetown, TX 78628
Kayman
Job Details:
11/24/2020
REFRIGERATOR KENMORE 795.7103301
Arrived onsite for refrigerator not producing ice. Upon putting the ice maker into a forced cycle I found that when the tray rotated to harvest I would get stuck or binds against another parts of the IM and gets locked up. The ice maker would need to be replaced. Job complete.
Near Austin, TX 78703
Leonardo
Job Details:
11/24/2020
MICROWAVE WHIRLPOOL KMBP100ESS03
Arrived on site to test unit for door not closing correctly. Test unit and found screws not all the way in on left side making door shift. Secured screws test unit and unit test good. Ordering new screws to install unit office to reschedule. ; ordrng 4 WPY706189 (SCREW )s
Near Lago Vista, TX 78645
Lou
Job Details:
11/24/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Arrived on site to inspect dishwasher not getting any water. Upon further inspection, I placed the unit in diagnostics showing no error codes. When the water began to fill, the tub failed to fill completely as the water was flowing slowly. I tested the water pressure outside and got 60psi. I checked the hose connection at the valve and removed the fitting at the hose and both were good. I checked the water hose for kinks and found none and checked the inlet hose and it was not kinked. I tested voltage at the control and got 125V coming from the control to the valve and ohmed the valve and it is within range. I found that the water hose has a regulator built in to the hose and was installed backwards. I corrected the hose and retested and the unit is operating as designed. Also found that the customers reverse osmosis tank drain tube is connected to the dishwasher drain tube. I recommended that the customer have a plumber re-route the osmosis drain tube
Near Austin, TX 78717
David S
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01
"Arrived on site for ice maker not producing ice. I inspected the unit and work area. I found the ice maker not responsive and the thermistor open. I inspected The wiring under the door and I found the wires had broken. I soldered in wire extension and reconnected the wiring. I found the ice maker cycling and filling without being prompted too. The ice maker is working as designed. Job complete."
Near Austin, TX 78703
Luis
Job Details:
11/24/2020
REFRIGERATOR KITCHENAID KSCS25FJSS01
Arrived on site for no ice and water leaking. Found water leaking from icemaker mold which caused damaged to icemaker housing. Replaced defective icemaker assembly ran icemaker through a cycle water filled icemaker unit working as designed.
Near Leander, TX 78641
Lou
Job Details:
11/24/2020
DRYER WHIRLPOOL WED8500DC3
"Arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the unit had recently caught fire and was repaired and now itÂ’s making a screeching noise. Turned the unit on and immediately the unit began to make the noise. I removed the front cover and the lint duct assembly and found some socks twisted and tangled inside the duct and bound up in the blower wheel. Advised the customer of my findings and removed the debris. Reassembled the unit and retested and the noise stopped. No lint observed during service, job completed."
Near San Marcos, TX 78666
Robert
Job Details:
11/24/2020
RANGE WHIRLPOOL WFG505MOBS3
Arrived on job for complaints of hot to touch panel. Vent is located directly below panel area in concern. Normal operation.
Near Austin, TX 78734
Brandon
Job Details:
11/24/2020
COMPACTOR WHIRLPOOL GC900QPPB6
"Arrived on site to replace previous diagnosed parts, found unit was still not compacting, found failed top switch. Ordering switch. ; ordrng 1 WP777811 (Switch)"
Near Austin, TX 78724
Leonardo
Job Details:
11/24/2020
RANGE WHIRLPOOL WFG550S0HZ2
Arrived on site to test unit for convection fan not coming on. Test unit and found loose connection at fan motor. Secured connection test unit and unit test good job complete.
Near Austin, TX 78734
Luis
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS04
"Arrived on site for no power to compressor. Replaced control,compressor powered on loud noise diagnosed a defective compressor that caused control to fail. Ordering compressor,unable to set return date due to availability of compressor. ; ordrng 1 2HRS and 1 W11393142 (COMPRESSOR)"
Near Austin, TX 78728
David Z
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Arrived on site to install previously diagnosed parts to resolve broken right hinge. Replaced hinge and retested. All is working as designed. Leveled unit. Call complete.
Near Lakeway, TX 78738
Brandon
Job Details:
11/24/2020
WASHER MAYTAG MVWC565FW0
"Arrived on site for customer complaint of clicking noise and not starting cycle, found failed lid latch, I replaced lid latch, unit tested good. Calibrated unit, no leaks.
Near Austin, TX 78759
Scott
Job Details:
11/24/2020
OVEN KITCHENAID KFDD500ESS02
Near Austin, TX 78759
David Z
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL GSF26C5EXW00
"Arrived on site to diagnose refrigerator that is not making ice and has doors off level. Found icemaker locked in place due to stuck ice cubes. Provided estimate for updated icemaker and door leveling. Replaced icemaker and Leveled doors. Unit filled immediately afterwards. All is working as designed with no water leaks found. Call complete."
Near Austin, TX 78746
Leonardo
Job Details:
11/24/2020
DISHWASHER WHIRLPOOL WDT710PAYM0
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor Beas going to replace wash motor Will need to order wpw10482480 . ; ordrng 1 wpw10482480 (SUMP AND MOTOR )