Near Kingsland, TX 78639
Cliff
Job Details: 05/30/2019
REFRIGERATOR GE DFE28JSKHSS Arrived on site to diagnose a refrigerator that is intermittently not cooling in the freezer. Tested unit and found main control board not cycling unit correctly due to internal short. Replaced control board and tested unit. Found functioning properly at this time. No leaks were found after services were performed.
Near Liberty Hill, TX 78642
Ron
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator intermittent cooling. Inspected unit and evaporator. Found no frost buildup on RC evaporator. Performed diagnostics mode and tested thermistor and defrost cycle. Found when pulled out of diagnostics mode that relay on control was clicking and not making contact, due to normal wear and tear. Removed control and installed new. Tested operation, all tested good, no water leaks present ."
Near Austin, TX 78758
Steve C.
Job Details: 05/30/2019
FREEZER WHIRLPOOL WZC3115DW01 Arrived on site to replace the compressor and access valve with a uv drier due to unit not freezing. Replaced all parts and added 4.8 oz of refrigerant. Tested the unit and unit works properly and no water connections to the unit.
Near Austin, TX 78736
Leonardo
Job Details: 05/30/2019
MICROWAVE KITCHENAID KEMC308KSS0 Arrived on site to test unit for door broken. Found door had come off. Customer can’t couldn’t find the screws. Will need screws that attaches outer glass to door. Couldn’t take a picture and couldn’t find the screws on break down. Will need to research ;
Near Austin, TX 78746
Scott
Job Details: 05/30/2019
DRYER MAYTAG MED5500FW2 "Arrived on site . Ran diagnostics got 4-1,4-3,4-4,1-1 codes . Also unit is rattling a bit . Ordering control ,thermistor ,repair kit ..; ordrng 1 W10875487 (cntrl-elec)"
Near Austin, TX 78749
Scott
Job Details: 05/30/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for washer leaking . Ran diagnostics water was under unit . No error codes . Took back off ( stacked unit ) no water from drain or valve . Water dripping from bottom counter weight . Removed bellow and couldn’t find any rips or holes in bellow , did see water trails from the bottom of bellow to counter weight . Replaced bellow . Ran test no water visible under unit . No other water leaks detected at time of service . Job complete ."
Near Liberty Hill, TX 78642
Joel G.
Job Details: 05/30/2019
WASHER WHIRLPOOL WTW7300DW0 "Arrived on site to diagnose washer leaking. Ran diags, no error codes. Ran valve diags and found rinse valve leaking at the housing And sealed. Replaced, ran diags again and verified no water leaks at time of svc call. Drain is secure."
Near Round Rock, TX 78681
Arthur B.
Job Details: 05/30/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for customer complaint of wall oven door dented. Confirmed issues. Removed and replaced outer door assembly. Reassembled. Installed nameplate. Customer satisfied with new replacement. No other issues found.
Near Buda, TX 78610
Luis
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site for freezing in fresh food. Removed diffuser cover found diffuser door stuck open diagnosed faulty diffuser installed new diffuser assembly.
Near Cedar Park, TX 78613
Joel G.
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site to install parts ordered by previous tech. Replaced parts and verified operations. Verified no water leaks at time of svc call."
Near Austin, TX 78758
Joseph C.
Job Details: 05/30/2019
REFRIGERATOR IKEA ISC21CNEDS00 "Arrived on site for “loud noises and condensation buildup” complaint. Per my previous diagnosis, removed and replaced fresh foods door gasket. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78744
Kevin
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL ER8YHMXSL00 Arrived on site and found temperature in freezer is 15-20 degrees. Disassembled freezer and took pictures of evaporator and sent to LM he recommended ordering process stub and UV dryer. No water leaks detected at time of service.; ordrng 1 SEALEDSYSTEM and 1 SF8404 (STUB) and 1 WPW10143759 (dryer)
Near Blanco, TX 78606
Robert
Job Details: 05/30/2019
OVEN FRIGIDAIRE FFET3025PSD Arrived on job for complaints of not heating upper oven. Found bake element open. Replaced element and test.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRS517C1DM01 Arrived on site to diagnose a refrigerator that is not closing properly. Tested unit and found no mechanical failures at this time and no repairs needed. No leaks were found at time of service.
Near Hutto, TX 78634
Andy
Job Details: 05/30/2019
WASHER MAYTAG MVWB765FW0 Arrived on site for washer wash cycle not operating properly. Upon arrival customer informed me that unit is not cleaning clothes very well. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. Also instructed customer on proper soap usage and loading of unit. No water leaks present at time of service.
Near Leander, TX 78641
James
Job Details: 05/30/2019
DRYER MAYTAG MGDX655DW2 Arrived on site and installed new temp switch. Tested operation and found temps slightly better but still short cycling. Inspected vent hose and found it to have water building up in vent hose. Instructed customer of findings and recommended they have builder inspect vent for obstructions and leaks. Job complete
Near Austin, TX 78746
Scott
Job Details: 05/30/2019
DRYER WHIRLPOOL WED9550WW0 "Arrived on site for dryer tumbling but not heating . Found element coil broken , all other fuses and thermostats checked good . Replaced element , unit checked out . Removed lint from unit cabinet . No lint build up at time of service . Job complete ."
Near Austin, TX 78703
Wesley
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 Arrived onnsite and found corroded cap tube and symptoms of leaking sealed system causing poor cooling. Ordering compressor and Evap to repair. Hi likelihood of repair failure due to brittle cap tube and corrosion..; ordrng 1 SEALEDSYSTEM (2 HOURS) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator)
Near Liberty Hill, TX 78642
Ron
Job Details: 05/30/2019
OVEN JENN-AIR JJW9330DDS Arrived onsite for oven; found shorted keypad failure. Perform diagnostics found broil / clock / number 5 key not working. / gained access dissembled unit checked ribbon connections. Installed new console (black) tested all operation / tested good
Near Austin, TX 78758
Wesley
Job Details: 05/30/2019
OVEN GE PGB911SEJ1SS Arrived onnsite and found no bake function igniting. Found broil operating. Bake Ignitor not ohmin* properly. Replaced. Still no operation. Ordering control assembly and returning with valve. ; ordrng 1 WB49X25842 (overlay and control)
Near Round Rock, TX 78665
Tyler B.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for unit not making ice. Ran diag and found e2 error for Im lost home position. And checked ice box fans. Found ice fan running very slow. Removed ice box, replaced ice maker, removed fan and found blower to spin roughly, replaced ice fan and reassembled. Ran dia, checked air flow and checked good, and ran ice maker with no codes and filled ice maker. No leaks on site .
Near Hutto, TX 78634
Thomas L.
Job Details: 05/30/2019
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for no operation. Arrived and found unit totally dead. Opened rear panel to find a loose harness connection. Reconnected harness, tested, all operations are normal."
Near Austin, TX 78731
Paul
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onsite for the refrigerator that stopped cooling again. I found a leak at the filter drier where the cap tube was soldered. I found the compressor only drawing .33 amps and the suction and discharge lines the same temp. Ordering UV drier and ordering the compressor just in case. Ordering W10507884 COMPRESSOR & WPW10143759 DRIER-UV..; ordrng 1 W10507884 (COMPRESSOR) and 1 WPW10143759 (DRIER-UV)
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for unit leaking water. The unit is not leaking water but rather condensating on the suction line dripping on the floor. The control board is keeping the unit running too long thus the frost and then the condensation. .; ordrng 1 W11333076 (CONTROL)
Near Leander, TX 78641
James
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found fault for drain pump. Tested drain pump and found it to not be moving water and making a rattling noise. Inspected for obstructions and found none. Installed new drain pump and tested operation. Unit working properly and all functions test good. Job complete
Near Austin, TX 78757
Wesley
Job Details: 05/30/2019
DISHWASHER FRIGIDAIRE FGHD2433KF1 Arrived onnsite and found unit would operate properly after canceling unit and resetting. Advised customer on findings.
Near Belton, TX 76513
Al
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived to inspect refrigerator loosing power. Customer led me to the garage to the breaker box and it was discovered the unit is on an Arch Fault breaker.Customer witnessed the issue and will contact her builder to get the issue resolved.JOB COMPLETE.
Near Austin, TX 78731
Scott
Job Details: 05/30/2019
WASHER WHIRLPOOL MGD6630HC0 "Arrived on site ,replaced acu control . Ran diagnostics ,all checked good . No new error codes . No lint build up at time of service . Job complete ."
Near Austin, TX 78727
Wesley
Job Details: 05/30/2019
MICROWAVE WHIRLPOOL IBMS1455DS00 "Arrived on site and installed buttons and rings to repair, control not needed. All checks good. Unit is now operating as designed."
Near Austin, TX 78717
Tyler B.
Job Details: 05/30/2019
MICROWAVE WHIRLPOOL WMH73521CS4 "Arrived on site for unit not heating. Removed unit and replaced cap, mag, trans and diode. And tested good."
Near New Braunfels, TX 78132
Luis
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived on site for ice formation in freezer and no ice. Found ice build up on right side of door,adjusted freezer gasket. Ran diagnostics icemaker passed harvest test,ran fill test no water,removed inlet tube from hinge to valve,ran fill test water exiting valve. Removed fill tube found obstruction in fill tube that runs from valve into liner to left hand door hinge,unable to remove obstruction. and 1 W10883965 (TUBE WATER) and 1 W11223013 (TUBE WATER)"
Near Dripping Springs, TX 78620
Luis
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for fresh food evaporator incased in ice. Defrosted fresh food evaporator,replaced thermistor,secured thermistor to straight section of suction line above copper to copper weld joint using a zip tie. Replaced fan scroll due to damage and replaced side wall thermistor"
Near Round Rock, TX 78665
Arthur B.
Job Details: 05/30/2019
DRYER MAYTAG MEDB835DC4 Arrived onsite for customer complaint of dryer getting L2 error and not drying. Checked incoming voltage and found 240v. Removed and replaced control. Reassembled and tested. Unit work per for 30 secs and L2 error returned. Checked voltage at terminal block and found RED wire not getting any voltage. Found getting 240v at plug and receptacle. Advised customer needs dryer cord to resolve issue. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Dripping Springs, TX 78620
Robert
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of hose leaking. Found drain line cut. Replaced hose and test. No leaks detected at time of service
Near Austin, TX 78746
Scott
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site. No lights and no ice ,condensation around IM . Ran diagnostics found pantry control failed .will need main control ,pantry ,UI control , HARNES . Nonwater leaks detected at time of service ; ordrng 1 W10894103 (UI CONTROL) and 1 W11170612 (PANTRY HARNES) and 1 WPW10624574 (cntrl-elec)"
Near Austin, TX 78738
Brandon
Job Details: 05/30/2019
FREEZER KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of freezer having an air leak, found leak coming from freezer door. Ordering door. ; ordrng 1 W10634624 (dor-fip ss)"
Near Belton, TX 76513
Al
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS02
Near Leander, TX 78641
Joel G.
Job Details: 05/30/2019
REFRIGERATOR LG LFXS29626S/00 "Arrived on site to install parts I previously ordered. Verified 55 psi on low side with compressor running. Replaced parts, pulled deep vacuum and recharged to specs on high side. When I plugged unit back in, compressor came on but shut off and not giving an error code. I forced it to come on and it came on and stayed on and started to cool. Customer to give unit about 48 hrs for it to get down to set temps. Unit was in garage and not hooked to water."
Near Round Rock, TX 78681
Arthur B.
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for customer complaint of dishwasher not heating and leaving water in tub. Ran diagnostics and found error code F7E1 (Heater Error). Cleared error code and manually tested heater. Found heater now works as intended. Advised customer of using rinse aid and purging hot water at the sink prior to starting cycle. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78665
Arthur B.
Job Details: 05/30/2019
REFRIGERATOR KENMORE 795.775466 Arrived onsite for customer complaint of freezer door on french door refrigerator not aligned and falling off. Found hinge on RH side of door broken. Found assembly which holds the door is no longer available. Advised customer of findings. Unit unplugged at this time.
Near Blanco, TX 78606
Robert
Job Details: 05/30/2019
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on job to replace harness. After replacement of harness still no power to motor. Removed top and found loose connection at Control. No leaks detected at time of service
Near New Braunfels, TX 78132
Luis
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for no cool. Powered unit on found leak at suction line appears line was crimped. Removed damaged section of suction line installed new compressor and drier,installed repaired section of suction line. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on,low side reading -20 high side 20,diagnosed restriction in system. Removed lockring black oil sprayed out of lockring from condenser section. Called tech support,per tech support need to flush system,flushed condenser side,found restriction in other lockring,flushed utter loop through found black oil in system,installed a 2nd filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down"
Near Spicewood, TX 78669
Brandon
Job Details: 05/30/2019
DOWNDRAFT WHIRLPOOL JID4436ES00 "Arrived on site for customer complaint of downdraft harness broken, found wire harness that feeds the UI for 5e downdraft was broken.
Near Hutto, TX 78634
Thomas L.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Arrived on site for no ice condition. Found that the icemaker was continually cycling it would never stop. Replaced failed icemaker and all water connections are dry.
Near Austin, TX 78717
Paul
Job Details: 05/30/2019
OVEN WHIRLPOOL GBD307PRS01 "Arrived onsite for the wall oven that when one oven is being used they get too hot but when both ovens are used they don’t get hot enough. I tested the elements in both ovens and found them all working as designed. I tested the top oven and found it reaching 385 in preheat and cycling between 309-409 on the fist cycle, 330-420 2nd cycle. I put a -20 degree offset in the control and the 3rd cycle was 322-402. I put a - 30 degree offset in the control and the 4th cycle was 315-390 leaving the upper oven with a 352.5 degree average temp. I tested the lower oven while leaving the upper oven on. It reached 380 in preheat and the first cycle was 315-382, 2nd cycle 325-385. I put a -10 degree offset in the control and the 3rd cycle was 328-373 leaving the oven with a 350.5 degree average temp. After finishing the bottom oven I checked the top oven again and the differential was 46 degrees. The ovens are working as designed. Call complete."
Near Dripping Springs, TX 78620
Robert
Job Details: 05/30/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of not completing wash cycle. Ran diagnostics and no codes. Ran test cycle and fill valve sometimes works properly open console and when wires moved the valve started. Will need to replace wire harness.; ordrng 1 W11095106 (harns-wire) and 1 W11211519 (HARNESS )
Near Bertram, TX 78605
Ron
Job Details: 05/30/2019
MICROWAVE WHIRLPOOL WMH73521CS0 "Arrived on site for microwave opening and closing failure. Performed diagnostics and found primary switch is at fault, due the normal and wear tear. Manufacturer recommended to replace upper and lower interlock. Removed failed interlocks, installed new interlocks operation tested good"
Near Buchanan Dam, TX 78609
Cliff
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM00 Arrived on site to diagnose a refrigerator with LED lights that are not working. Tested unit and found LED inverter shorted out and freezer LED failed as well. Replaced LED and inverter and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Arthur B.
Job Details: 05/30/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived onsite for customer complaint of upper track broken. Fund adjuster brackets broken. Removed and replaced LH and RH adjusters. Reassembled. Upper rack now works as intended. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
James
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and found freezer evaporator has frosted as well. Ran defrost cycle and set to 8hr defrost instead of adaptive defrost. Unit now moving air and tests good. Job complete
Near Austin, TX 78726
Andy
Job Details: 05/30/2019
DRYER LG DLEX3370W Arrived on site for dryer not drying properly and lent trap popping up and catching clothes tested and inspected unit and found heating operations are normal. Found lint buildup in vent creating long dry times. Cleaned out lint buildup. Also found failed lent filter and holder. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near New Braunfels, TX 78130
Luis
Job Details: 05/30/2019
REFRIGERATOR AMANA ASD2575BRW01 Arrived on site for panel and no ice issue. Found panel not inserting to bracket reinstalled bracket and panel. Found icemaker not running through a forced cycle diagnosed faulty icemaker. Installed new icemaker ran icemaker through a cycle water filled icemaker unit working as designed. ; used 1 WPW10300022 (ICE MAKER) from stock
Near Taylor, TX 76574
Andy
Job Details: 05/30/2019
FREEZER GE DSE25JMHECES Arrived on site for refrigerator with water coming from ice making non stop. Tested and inspected unit and found failed ice maker calling for water. Removed failed part and replaced with new. Tested unit and cycled ice maker. Ice maker called for water and stopped when ice maker filled. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78753
Joseph C.
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “door will not stay closed” complaint. Inspected unit and found door latch with sprung spring and worn strike. Removed and replaced door latch and strike. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Killeen, TX 76542
Al
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived to inspect refrigerator not cooling. Verified complaint and noticed the compressor would kick on for approximately 10 seconds and then turn off.Removed and replaced the start device and reassembled the unit and unit began cooling as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Austin, TX 78751
Joseph C.
Job Details: 05/30/2019
REFRIGERATOR LG LFXS30766S/02 "Arrived on site for “ice buildup in ice hopper” complaint. Inspected unit and found ice maker fill tube bent and splashing water into ice maker areas. Adjusted fill tube for no splash. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Cliff
Job Details: 05/29/2019
DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to diagnose a dishwasher that will not close properly. Tested unit and found strike for latch assembly in the bottom of the tub. Reassembled strike properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Kevin
Job Details: 05/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and set dishwasher into a diagnostic cycle and found all functions are operating properly. Dishwasher didn’t leak, not duplicate customers concern, no water leaks from connections at time of service, informed builder."
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/29/2019
REFRIGERATOR UNKNOWN HA10TG21SS "Arrived on site and inspected refrigerator and found a small puddle of water on the upper shelf in the fresh food section. Took pictures. Disassembled the lighting housing and did not find any significant amount of water in it, only a few drops. Air passages are not frosted over or wet. Inspected freezer and did not find any excessive frost buildup, entire refrigerator does not have a water source.
Near Spring Branch, TX 78070
Kevin
Job Details: 05/29/2019
REFRIGERATOR GE CWE23SP2MCS1
Near Buda, TX 78610
Leonardo
Job Details: 05/29/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for unit being to hot. Test unit at 350 and found unit off by 15 degrees. Calibrated oven test unit at 350 and average temp of unit at 353 job complete.
Near Bastrop, TX 78602
Steve C.
Job Details: 05/29/2019
RANGE WHIRLPOOL WFE540H0ES0 Arrived on site for the unit cooktop cracked during cooking. Tested the unit and found the cooktop is cracked on the left front burner due to thermal heat. Called the office to get autho and office advise to replace the glass cooktop. Replace the glass cooktop and tested the unit. Unit works properly and job complete.
Near Temple, TX 76502
Arthur B.
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived onsite for customer complaint of SxS refrigerator not cooling both sections. When arrived, found compressor clicks on and off. Found start device faulty. Removed and replaced start device. Plugged unit up. Unit started cooling,compressor stays running. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78759
Luis
Job Details: 05/29/2019
REFRIGERATOR LG LMXC23746S /00 "Arrived on site for noise issue and cooling. At time of arrival unit cooling correctly,checked temps in fresh food and freezer,temps good in both sections,found drawer ui unresponsive and water leaking out of drawer unit will need ui panel and possibly new door and harness due to corrosion on pins,unable to remove panel ui without damage will ui panel ; ordrng 1 ACQ87038601 (UI PAD) and 1 ADD74236101 (DRAWER) and 1 EAD62885102 (HARNESS)"
Near Paige, TX 78659
Steve C.
Job Details: 05/29/2019
WASHER GE GTW465ASNWW Arrived on site for the unit will not start. Tested unit and found unit will need the lid lock assembly. All water connections were dry at the time of service.
Near Bartlett, TX 76511
Joel G.
Job Details: 05/29/2019
FREEZER WHIRLPOOL WRT518SZFM00 Arrived on site to diagnose fridge not cooling in ff side and too cold in frz. Found -25 degs in frz and 78 degs in ff side. Return and duct were frozen over. Evap is fine. Found liner and cabinet separating. I used food grade sealant I had on hand to seal liner to cabinet. Verified no water leaks at time of svc call.
Near Hutto, TX 78634
Thomas L.
Job Details: 05/29/2019
RANGE WHIRLPOOL WEG745HOFS0 Arrived on site for no bake condition. Found that the bake burner was not properly mounted onto the gas valve. Corrected mounting and unit tests properly.
Near Temple, TX 76504
Al
Job Details: 05/29/2019
FREEZER WHIRLPOOL WZC3115DW01 Arrived to inspect freezer not locking.Confirmed the complaint and removed and replaced the lock and key.Reassembled the unit and the unit not locks as designed.JOB COMPLETE.
Near Waco, TX 76705
Al
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived to inspect refrigerator leaking.I identified the leak and advised the customer to consult with a licensed plumber to repair the leaking water line.Customer contacted Home Depot for additional assistance.I left the water off at the wall to prevent leaking.JOB COMPLETE"
Near Waco, TX 76710
Al
Job Details: 05/29/2019
FREEZER FRIGIDAIRE FFFU14F2QWU Arrived to inspect Freezer leaking from underneath. Confirmed the complaint and checked for a drain hose and drain pan and there was none.Ordering both drain hose a) drain pan. ; ordrng 1 5304510364 (DRAIN HOSE )
Near Manor, TX 78653
Andy
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator not making ice. Upon arrival found ice bin full of ice. And customer informed me that ice maker is slow to make ice. Tested unit and ice maker operations and operations are normal. Called tech line and spoke with Rick (SR# 7724954475) Made aware of stated issue and what was done. Checked freezer temperature and it was at 4° was instructed that unit is operating as designed. And to instruct customer on use and care and practice for best performance. Did as instructed. No water leaks present at time of service.
Near Round Rock, TX 78681
Cliff
Job Details: 05/29/2019
DRYER AMANA NED4655EW1 Arrived on site to diagnose a dryer that will not turn on. Found a door switch broken causing failure. Replaced door switch and tested unit. Found all is functioning properly at this time.
Near Canyon Lake, TX 78133
Robert
Job Details: 05/29/2019
REFRIGERATOR MAYTAG MFX2571XEM3 Arrived on job for complaints of leaking icemaker. valve to over fill with water. Replaced icemaker and test over fill . Call TEC line and they had me test electrical to valve and found the icemaker working correctly now and valve slow to shut off causing over fill. ; 1 WPW10270395 (valve)
Near Austin, TX 78732
Paul
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for the refrigerator with caulk coming out around the freezer drawer area. I found the sealant coming out of the center drawer pan that holds the front trim on the drawer (see pic). The drawer pan needs to be replaced. Ordering c-notes & W11238213 BIN-FREEZR. ; and 1 W11238213 (BIN-FREEZR)
Near Austin, TX 78723
Wesley
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onnsite and found customer to be concerned with normal compressor noise. All checks good. Unit is operating as designed.
Near Seguin, TX 78155
Robert
Job Details: 05/29/2019
WASHER AMANA NTW4605EW0 "Arrived on job for complaints of not washing. Try to run diagnostics but not working, 120v to Control. Replaced control and run diagnostics now getting error for lock. Replaced lock. Test operation and check for leaks."
Near Bastrop, TX 78602
Steve C.
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for the unit is not cooling or freezing properly. Customer also advise that the unit will not dispense ice and the pantry slides falls. Found the auger motor has a short in the control board is only sending 15 V AC Unit will need a new control board.Found the fresh food section is at 38° in the freezer section is at 10°. Found the pressure on the low side is at zero and the high side is at 325. advise that the unit has a restriction. Found the unit will need a new auger motor, control board,pantry slide holder, Fresh food evaporator, freezer evaporator, compressor, uv dryer, and access valve. .; 1 W10549601 (plate LEFT) and 1 W10549602 (plate RIGHT) and 1 W10581605 (cntrl-elec) and 1 W10822606 (motor AUGER)"
Near Killeen, TX 76542
Arthur B.
Job Details: 05/29/2019
DISHWASHER KITCHENAID KDTE304GPS0 Arrived onsite for customer complaint of dishwasher not heating. Ran diagnostics and found error code F7E1 (Heater Error). Cleared error code and ran manual cycle. Poured water on heater and found heater now works as intended. No other issues found. All water connections were dry at time of service.
Near Bee Cave, TX 78738
Paul
Job Details: 05/29/2019
WASHER WHIRLPOOL WTW7600XW2 "Arrived onsite for the washer displaying Sd. I ran diagnostics and for multiple F71 errors. I ran the auto cycle and when the unit reached step C8 the basket would not engage. The basket was dropping properly and the basket would spin freely. I found the rotor bolt on the bottom loose and I tightened it. I retested and got the same results. I could put the unit in a manual spin and the unit worked as designed but I found that when stopping the manual spin, The was plate stopped but the basket kept trying to spin. I found the inner gears on the hub completely stripped out causing the issue. I replaced the hub and tested the unit. The unit is working as designed. Call complete."
Near Pflugerville, TX 78664
Andy
Job Details: 05/29/2019
VENTHOOD WHIRLPOOL WVU37UC0FS0 Arrived on site for vent hood buttons sticking. Tested and inspected unit and found button control installed crooked and rubbing against vent hood when pushed. Made adjustments to button control and tested unit. All operations are normal.
Near Austin, TX 78745
Luis
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Arrived on site for moisture in fresh food. Checked freezer drain good no ice or water in drain,added adhesive to liner gaps around return vents and liner seal. Checked door seals good,added adhesive to gaps between liner and cabinet."
Near Pflugerville, TX 78664
Andy
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on site for refrigerator not making ice. Upon arrival customer informed me that ice maker kept calling for water but not freezing and that water ran down to freeze and freezer door closed. Checked temperature in ice maker bin and found temperature to be at 47° attempted to check temperature in freezer but door would not open. Customer also attempted to open freezer but with no success. Instructed customer that he will need to unplug unit and allow ice in freezer to melt so that door can be opened. Advised customer to watch unit carefully and to have towels down due to risk of water damage. No water leaks present at time of service.; ordrng 1 W11043763 (CONTROL ) and 1 W11284720 (UI) and 1 WPW10276647 (EVAPORATOR MOTOR )
Near Bastrop, TX 78602
Steve C.
Job Details: 05/29/2019
OVEN WHIRLPOOL RF364PXKQ "Arrive on site for the units cooktop is not working properly as well as the oven. Found the left front burner will not heat up. Also found all the switches have a short. Also found the oven sensor ohms is out of range. Found the unit will need a new oven temperature sensor, The left front element, And will need all the cooktop switches. .; 2 WP3148952 (switch-inf LFRR)s and 2 WP3148953 (switch-inf LRRF)s and 1 WPW10181986 (sensor) and 1 WPW10242957 (elmnt-surf LF)"
Near San Marcos, TX 78666
Robert
Job Details: 05/29/2019
REFRIGERATOR AMANA ASI2575GRS01 Arrived on job to replace freezer door. After replacement test operation.
Near New Braunfels, TX 78130
Robert
Job Details: 05/29/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on job for complaints of door striker broken. Confirmed striker broken. Removed broken piece from interlock and replace door. After replacement test operation of door and found frame bent door not closing properly.
Near Austin, TX 78717
Tyler B.
Job Details: 05/29/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for unit not going to set temp, and dropping temp. Started unit on 350. Ignited first click. Heated as designed to pre heat. 10 mins after pret heat found temp average at 324. Removed panel and tested sensor found out of range, replaced sensor and tested again. Got average of 354 in correct range . No gas leaks on site"
Near Austin, TX 78759
Wesley
Job Details: 05/29/2019
RANGE WHIRLPOOL WOS51ES4ES01 Arrived on site and found unit not heating at all. Breaker is engaged. All other functions are good. Ordering Tod and returning with control. All else checks good. Unit is brand new never used.. ; ordrng 1 W11034459 (thrmst-fix)
Near Austin, TX 78717
Tyler B.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS "Arrived on site for unit leaking from under unit, removed bins and found evap with normal frost pattern. Removed back panel and found normal amount of water in drain pan, found puddle of water under drain hose area. Found water seeping from gap in drain hose flange. Was able to seal with sealer from truck stock. And tested good. No leaks on site"
Near Waco, TX 76712
Al
Job Details: 05/29/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived to inspect dishwasher not washing. Confirmed the complaint and removed and replaced the pump and motor.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Near The Hills, TX 78738
Paul
Job Details: 05/29/2019
COMPACTOR JENN-AIR TC707S4 Arrived onsite for the compactor with the fan not turning on. I found one of the wires at the switch not slid all the way on the spade. I slid the wire all the way on and tested the fan. The fan is working as designed. Call complete.
Near Georgetown, TX 78626
Joel G.
Job Details: 05/29/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to diagnose front two burners not sparking when rotated and not held in. Other two burners do stay sparking when rotated. Accessed valves and can see both valves not staying down completely when rotated and come up just a bit to prevent it from sparking when not held down completely. Valves need replaced. Verified no gas leaks at time of svc call.; ordrng 1 W10597157 (valve-gas LEFT FRONT) and 1 W10859922 (valve-gas RIGHT FRONT) and 1 W10868534 (harns-wire)
Near Lago Vista, TX 78645
James
Job Details: 05/29/2019
RANGE JENN-AIR JDS1450FP0 Arrived on site and accessed entire harness. I found the harness to lower oven pinched between 2 panels causing short. Repaired harness and installed new control. Tested operation and found unit working properly. Job complete
Near Austin, TX 78705
Wesley
Job Details: 05/29/2019
WASHER WHIRLPOOL WETLV27HW0 Arrived on site and found dented back panel rattling on dryer. Repaired unit by repairing dent. Sound alleviated. All checks good.
Near Leander, TX 78645
James
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KUIX505ESS1 Arrived on site and tested operation. I found unit not coming on and when moving to inspect the drain pump came on and began draining. Once unit cycled and drained again the unit cut off. Unit has a failed drain pump causing power to cut off to unit; ordrng 1 W10825875 (pump)
Near Lago Vista, TX 78645
James
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site and installed new gasket. Warmed gasket to relax and allow to seal. Job complete
Near Hewitt, TX 76643
Al
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived to inspect ice maker not producing ice.Temperature checked the freezer section and got 19 degrees when the UI read 0.Refrigerator temperature was also off significantly.Ordering Access valve, drier UV, fresh food evaporator Unit will need R134A. ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11116006 (ASSEMBLY EVAPORATOR ) and 1 WPW10143759 (DRIER-UV)"
Near Lago Vista, TX 78645
James
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and installed new gasket on freezer door. Warmed gasket to allow for proper seal. Unit tests good. Job complete
Near Austin, TX 78731
Tyler B.
Job Details: 05/29/2019
WASHER WHIRLPOOL WET4027HW0 "Arrived on site for unit not unlocking, spouts also stated big spark from control knob. Removed panel and found board burnt on drain pump circuit. Found this cause by shorted drain pump. Unit is full of water and would need 2 techs to complete repair to hold unit while titled.. Located upstairs ;
Near Georgetown, TX 78628
Joel G.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KSSC48QTS00 "Arrived on site to diagnose fridge not dispensing ice. Verified door chute opens when calling for ice, motor turns but shaft doesn’t engage. Accessed motor and found it covered in ice and both shaft and motor damaged. Ran unit for a while and couldn’t find any water leaks. Verified no water leaks at time of svc call."
Near Austin, TX 78717
Tyler B.
Job Details: 05/29/2019
WASHER WHIRLPOOL WFW86HEBW0 Arrived on site for unit leaking. Upon arrival ran wash and found unit seeping from door gasket. Opened door and went to close and found strike not lining up with latch. Strike was going under latch. Was able to adjust door back up and now closes smooth and seals good. With no leak on site during time of service