Near Round Rock, TX 78665
Tyler B.
Job Details: 01/10/2019
MICROWAVE AMANA AMV2307PFS0 Arrived on site for unit runner no while door open. Door switched failed replaced interlocks and tested good
Near Bastrop, TX 78602
Thomas L.
Job Details: 01/10/2019
WASHER MAYTAG MVWC200XW1 7723830310 SR#Arrived on site for unit not operating properly. Calibrated unit but unit would not calibrated properly. It would not perform the complete calibration mode.Contacted JK at the manufacturers technical assistance line and we went through all tests capable of this machine. All tests were correct except the unit would not calibrate. The unit would not even calibrate with a new control. We came to the conclusion that there must be some type of electrical interference in the wash building. Customer will seek information on a possible electrical interference.Jk
Near Georgetown, TX 78633
Jonathan
Job Details: 01/10/2019
COOKTOP WHIRLPOOL JGCP436WP02 "Arrived on site to install previous diagnosed part. Found unit not installed. Installed unit and removed panel. Installed new panel. Tested operation, all tested good."
Near Austin, TX 78746
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSSP42QHS00 "Arrived on site for water checked water dispenser no water from dispenser removed connection under door,water coming out from valve to connection. Reconnected line found with door partially opened water comes from dispenser found water line kinked behind shaft housing,with line extended water works also found small leak due to kinked line. Unit will need new door door is discontinued."
Near Austin, TX 78749
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to test unit for burning smell. Removed front door panel and checked all connection no burning wires or connectors. Removed kick plate checked all wires and all wires looked good. Checked connection at junction and junction box test good. Looked at heating element and found food stuck on element making food burn and making the burning smell and smoke. Removed food and cleaned element test element and element test good.
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/10/2019
OVEN WHIRLPOOL GW399LXUQ07 GW399LXUQ07 Arrived to inspect buttons not working. I found the membrane had failed and I removed and replaced it. I tested the unit and it worked as designed. No gas leaks detected during service.
Near Austin, TX 78739
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "DIFFERENT ISSUE FROM PREV REPIAR OF NO COOL. Arrived on site for no ice. Ran diagnostics optics passed,weak air flow from ice box fan ran test 56,E5 error code on icemaker of failed thermistor. Installed new icemaker and ice box fan,ran diagnostics all test passed unit working as designed. Repair covered under AUTHO KI762I6EPL1"
Near Leander, TX 78641
James
Job Details: 01/10/2019
DRYER SAMSUNG DV52J8700EWA2 Arrived on site and tested operation. I found a loud screeching sound after drum turning for a few seconds. Inspected rollers and tensioner and found tensioner pulley bearing has failed. . Installed new tensioner and vacuumed lint from unit. Test for proper operation and found unit working properly. Job complete.
Near Round Rock, TX 78664
Lou
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT710PAYM4 "arrived on site to insects dishwasher control panel not working. Upon further inspection, I attempted to place the unit in diagnostics, but the UI would not respond. I removed the outer door panel and UI console and inspected the UI hosing and found some corrosion on some of the buttons. I advised the customer of my findings and they provided me with a new UI housing they had already purchased. I installed the new part and put the unit back together and tested. The unit operated as designed with no error codes.No water leaks observed during service, job completed."
Near Austin, TX 78730
Luis
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL KSSC48QMS03 "Arrived on site for no ice. Icemaker not running through a cycle tested optics,optics passed diagnostics diagnosed failed icemaker. Installed new icemaker,icemaker ran through a cycle valve energized no,water entering icemaker. Found no ice in tip of fill tube,removed water line from valve,unable to pass air through line. Customer will need to defrost freezer side for 8-10 hrs to remove ice in line in cabinet."
Near Kyle, TX 78640
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL MDB4949SDZ0 Arrived on site to test unit for making loud noise. Noise is coming from sump and motor will need sump and motor. Customer said they had extended warranty collected $99.99 for trip charge.
Near Austin, TX 78753
Scott
Job Details: 01/10/2019
DRYER MAYTAG MEDC465HW0 Arrived on site for poor drying/ long dry times . Unit is heating up. Ran air flow test with kit . Found restricted air flow . Recommend getting exterior vent duct cleaned . No lint build up at time of service . Job complete .
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
WASHER WHIRLPOOL CAE2743BQ0 Arrived on site and installed new door strike. Tested operation. It working properly. Job complete. Customer paid in full at time of diagnosis.
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF775SAYM0 "Arrived on site for customer complaint of unit leaking. Found leak coming from multiple spots, sump assembly, and float gasket. Quoted customer to replace both, they are going to buy a new unit."
Near Austin, TX 78735
Leonardo
Job Details: 01/10/2019
OVEN WHIRLPOOL WOD93EC0AS02 Arrived on site to test unit for damaged from glass. Replaced glass door test unit and unit test good job complete.
Near Austin, TX 78703
Scott
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL JMV9196CS3 Arrived on site for touch controls sometimes working . Found harness in door failing . Unplugged HARNES and reconnected door would come on but closing door display would quite working sometimes .will need to reorder door .Please call to set return visit . ; ordrng 1 W11205116 (MW DOOR SS)
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I tested the ice dispenser and the motor is operating. I found that the ice bin was empty. I removed the ice maker cover and tested ohms to the ice maker. It showed to be good. I found a small amount of ice built up in the water tube. Using my steamer, I got the ice out. I checked the water line at the bottom left hinge area. I disconnected the water line to the ice maker and blew through it and it was clear. I tested ohms to the ice bin switch and the ice maker switch and both were good. I tested temps in the rc and fc sections and temps were 11 degrees in the fc section and 40 in the rc section. I tested ohms to the water valve and it showed to be open. I removed and replaced the valve and advised the customer of my repairs. I advised the customer to leave the fc door closed to allow the fc section to cool and the ice maker will begin to produce ice. No water lea
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 "Arrived on site. Check for no operation issues. Found multiple issues. Found bad fuse and interlocks. Replaced interlocks and fuse , all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 "Arrived on site. Check for no operation issues. Found multiple issues. Found bad fuse and interlocks. Replaced interlocks and fuse , all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 "Arrived on site. Check for no operation issues. Found multiple issues. Found bad fuse and interlocks. Replaced interlocks and fuse , all functions tested OK. Job complete"
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8540BW1 "Arrived on site for unit squeeling after bearing replaced. Unit will need new bearing, and Custer is requests work order and receipt from prior repair ; ordrng 1 W10435302 (bearing)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/10/2019
MICROWAVE JENN-AIR JMC2430DP00 "Arrived on site for customer complaint of door out of alignment. Unit tested good, this door can not be adjusted."
Near Johnson City, TX 78636
Brandon
Job Details: 01/10/2019
DRYER MAYTAG MEDE300VF1 "Arrived on site for customer complaint of f01 error code and unit not working. I found faulty control, I replaced control, unit tested good."
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8540BW1 "Arrived on sote for bearing replacement and unit still leaking. Found unit leaking from all desp connections, and customer video provided extensive noises and claims of burning odor, due to those issues unit will need outer tub replaced and also 3 dispenser replacements for fix leaks. Unit will also need new rotor, the bolt as it is close to stripping out and only supplied with a new rotor . ; ordrng 1 280146 (rotor) and 1 CNOTE (2HR WINDOW) and 1 W10381078 (outer tub) and 1 WPW10552116 (dispenser) and 1 WPW10553370 (dispenser) and 1 WPW10554110 (dispener)"
Near New Braunfels, TX 78132
Robert
Job Details: 01/10/2019
COOKTOP KITCHENAID KICU569XSS00 Arrived on job to replace model and display. After replacement program unit and test.
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8540BW0 "Arrived on site for “F51 error code and full of water when through” complaint. Inspected unit and found suspensions severely worn out. Removed and replaced suspensions. Found drain clogged. Removed basket and removed clothing. Reinstalled basket and ran test cycle. Unit is draining and performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and installed shelves. All else checks good. Advised customer on use and care.
Near Kyle, TX 78640
Robert
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW6500WW1 Pulled hub and inspected shaft. Excessive rust basket unable to float.Quoted costumer 139.99 for bearing job for Labor costumer declined further repair. Collected service fee.
Near Austin, TX 78757
Paul
Job Details: 01/10/2019
VENTHOOD KITCHENAID KVWB400DSS2 The customer could not be there when I was able to arrive and will need to be scheduled for an 8:00 appointment so we can meet with the AC company at the same time. The office needs to contact ms first thing in the morning and schedule the call.; saved tckt
Near Leander, TX 78641
Lou
Job Details: 01/10/2019
MICROWAVE KITCHENAID KOCE500ESS07 "arrived on site to inspect microwave error code F1E5. Upon further inspection, the customer turned the unit on and after approximately 8 seconds, the unit turned off and showed error code F1E5. I turned the power off to the unit at the breaker box and removed the unit from the wall. I removed the top cover from the unit to expose the appliance manager and other components. Per the service manual, I verified connections at the appliance manager and the inverter and all were good. Per service manual, I removed and replaced the inverter board and tested. The unit continued to show error code F1E5. Per service manual I removed and replaced the magnetron but I; the process of removing the mag, I found that it was badly burnt. I checked the wave guide for any burn marks and did not see any. Once I had the new mag installed, i tested the unit and immediately, the mag began to arc. I stopped the unit and turned the power off to it. I removed the mag and foun
Near Austin, TX 78717
Paul
Job Details: 01/10/2019
MICROWAVE JENN-AIR JMV9196CS0 Arrived onsite for the microwave making a lot of noise in convection mode. I found the convection fan causing the noise. Need to replace the fan assembly to complete service. Ordering W10665531 CHAMBER. RS for Thu 1/10.; ordrng 1 W10665531 (CHAMBER)
Near VLG O THE HLS, TX 78738
Cliff
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WOC54EC0AS05 Arrived on site to diagnose an oven with the damage door. Found lower right hand corner of outer door panel scratched. Replaced door panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78738
Cliff
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to diagnose an oven that is not heating consistently. Found control panel intermittently not registering temperature. Replaced control panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78757
Paul
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite to replace the previous diagnosed parts. I replaced the door closure and tested the door. The door is closing and staying closed when the freezer door is closed now. Call complete.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for loud unit, found noise coming from back roller, replaced repair kit and Testd good."
Near Paige, TX 78659
Thomas L.
Job Details: 01/10/2019
WASHER WHIRLPOOL MVWB850YG1 Arrived on site for Noisey operation during cycle. Found multiple issues with the unit. Found that the impeller bolt was loose due to worn impeller. Found that the rotor bolt was loose due to warn rotor. Found that the bearings are worn as well. Will order rotor and return with bearing kit and wash plate.
Near Driftwood, TX 78619
Brandon
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KBFN502ESS00 "Arrived on site for customer complaint of freezer being frosted over, they mentioned they had grand kids over this weekend, signs of air leak/freezer door being left open. I ran diagnostic test, everything passed in diagnostic mode."
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site. Check for frost issues. Found unit not going into defrost. Found damaged harness in freezer. Will need harness and control board to repair unit. Rescheduled for 1/15/19; ordrng 1 W10424230 (harns-wire) and 1 W11035836 (CONTROL )
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site. Check for frost issues. Found unit not going into defrost. Found damaged harness in freezer. Will need harness and control board to repair unit. Rescheduled for 1/15/19; ordrng 1 W10424230 (harns-wire) and 1 W11035836 (CONTROL )
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site. Check for frost issues. Found unit not going into defrost. Found damaged harness in freezer. Will need harness and control board to repair unit. Rescheduled for 1/15/19; ordrng 1 W10424230 (harns-wire) and 1 W11035836 (CONTROL )
Near Tow, TX 78672
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR GE GSE25HGHBHWW Arrived on site for unit leaking water. Removed and replaced leaking valve and icemaker fill hose. Tested unit and all water connections are now dry.
Near Salado, TX 76571
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS576FIDM01 Arrived onsite for customer complaint of SxS refrigerator not cooling properly. Found evaporator cover frosted up. Removed evaporator cover and remove all frost using heat gun and steamer. Tested bimetal and heater in diagnostics and all check ok. Reassembled. Found good frost pattern and air flow coming from air channel. All water connections were dry at time of service.
Near Kempner, TX 76539
Steve C.
Job Details: 01/10/2019
REFRIGERATOR GE HA10tg31sb Arrived on site for the unit needs the recall kit. Replace the recall kit and tested unit. Unit works properly and no water connections to the unit.
Near Kyle, TX 78640
Kevin
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 "Arrived on site and found fan noise coming from evaporator motor, found that fan was off-center and leaning into plastic shroud. After correcting noise has stopped. No water leaks from connections at time of service, job complete."
Near Temple, TX 76502
Arthur B.
Job Details: 01/10/2019
DRYER MAYTAG MEDB765FW0 "Arrived onsite for customer complaint of dryer ,among loud clicking noises when tumbling. Tested unit and confirmed noise. Removed motor housing bracket to installed pads. Removed motor and wheel. Installed new replacements and tested. Reassembled and tested. Still could hear clicking noises. Ordering drum assembly. Also found start button hard to respond. Ordering also facia assembly as well. OF to R/S due to part availability. Dryer vent and lint trap was clean of lint at time of service.; ordrng 1 W10545923 (drum) and 1 W10837240 (bracket) and 1 W10847984 (switch) and 1 W11089306 (overlay)"
Near Kyle, TX 78640
Kevin
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site and inspected dishwasher and found door panel screw connectors on the right hand side are not tightened and protruding up making contact with edge of tub and rattling inside of door. Removed and Re-center door panel and reset all screws and it is now seated properly. Noise has stopped, no water leaks from connections at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher racks. Upon further inspection, the customer advised that the upper rack stops keep coming off. I removed and replaced the stops and tested the unit in diagnostics. No error codes were present. The unit operated as designed with no error codes at the end of testing. I recommended some use and care tips to the customer. No water leaks observed during service, job completed."
Near Spicewood, TX 78669
Cliff
Job Details: 01/10/2019
WASHER MAYTAG MVWB850YG1 Arrived on site to diagnose a washing machine that is making unusual noise when running. Tested unit and found center bearing failed and leaking. Replaced bearing assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Georgetown, TX 78626
Lou
Job Details: 01/10/2019
DISHWASHER AMANA ADB1400AGW1 "arrived on site to inspect dishwasher not operating. Upon further inspection, the customer advised that he checked voltage at the outlet and junction box and the breaker is on. I tested the outlet and got 120 volts. I plugged the unit in and tested voltage at the junction box and got 120 volts. I closed the door to the unit ad none of the lights on the console came on. I removed the outer door panel to expose the control. I unplugged the main power connection and tested voltage at the connection and did not get 120 volts. I adjusted the ground wire connection and still no power at the control. I removed the wire nuts from the wires at the junction box and found some corrosion on the white wires. I spliced the wires and using a new wire nut, reconnected the white wires and reconnected the black wires and tested the unit. The unit console lit up. I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed with no e
Near Georgetown, TX 78628
Jonathan
Job Details: 01/10/2019
MICROWAVE JENN-AIR JMW2430DS02 "Arrived on site for microwave turn table intermittently working. Customer stated that when they noticed it not working, they removed turntable plate and roller, tried again and it started working. Tested microwave and turntable working at time of service. Performed diagnostics mode and checked error code history, found error F2-E1 stuck key. Cleared fault code history. Activated turn table motor in diagnostics mode. Tested several times in test mode by turning on and off and monitoring. Tested again in normal test mode.
Near Georgetown, TX 78626
Jonathan
Job Details: 01/10/2019
DRYER LG DLEX33660V "Arrived on site for dryer not heating. Customer stated that ducts in attic were clasped and they have had them repaired. Found thermal cut-off fuse opened. Found large amount of lint in unit. Will need to clean unit and replace element assembly. Schedule return for Monday the 21st, due to customer availability. ; ordrng 1 5301EL1001J (ELEMENT )"
Near Austin, TX 78759
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for deli ui not operable. Checked voltage no voltage to ui,called tech support checked for voltage at ui no voltage,checked at harness no voltage. Per tech support checked voltage at power supply P2 3-7 violet-black 12vdcAt power supply broken wire in cabinet not repairable. File#7723856730"
Near Lakeway, TX 78734
Cliff
Job Details: 01/10/2019
COOKTOP WHIRLPOOL MGC7430DS00 Arrived on site to diagnose new cooktop that is leaking gas. Tested unit and found left front to gas valve leaking. Replaced a valve and tested unit. Found all is functioning properly at this time. No gas leaks were found after services were performed.
Near Austin, TX 78717
Paul
Job Details: 01/10/2019
WASHER WHIRLPOOL WDF760SADW3 Arrived onsite for the dishwasher with pods not dissolving correctly. I found an F7E1 no heat error code. I replaced the sump and motor. I tested the unit in diagnostics and the unit completed the cycle and is working as designed. There were no water leaks present at the time of service. Call complete.
Near Killeen, TX 76542
Al
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived to inspect dishwasher not drying dishes. I checked the heater for continuity. It was defective, so I removed and replaced it. Reassembled unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE"
Near Buda, TX 78610
Kevin
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW "Arrived on site and inspected dryer and found no incoming power at terminal block, Found breaker is off at the main box and after correcting power has returned to dryer and it is heating properly. Dryer is new and there is no lint buildup. Job complete"
Near Kingsland, TX 78639
Thomas L.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8500DC4 Arrived on site for letters peeling on the control panel. Removed and replaced control panel as letters were peeling. See picture. All water connections are dry after repair.
Near Austin, TX 78738
Brandon
Job Details: 01/10/2019
COOKTOP WHIRLPOOL WCG97US0DS00 "Arrived on site for customer complaint of flames not burning properly, found valves needed adjusting, customer was not happy with appliance, I told her the unit is working as designed."
Near Killeen, TX 76542
Al
Job Details: 01/10/2019
DRYER AMANA NED4655EW Arrived to inspect dryer with long drying time. Checked voltage at outlet and got 242/121/121. Removed the rear and tested the element. Element had no continuity. Removed and replaced the element. Unit tested as designed. No lint observed at the time of service.JOB COMPLETE
Near Austin, TX 78745
Kevin
Job Details: 01/10/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found debris In blower wheel housing. Dryer was sold as a floor model, no lint found in cabinet at time of service, job complete."
Near Hutto, TX 78634
Lou
Job Details: 01/10/2019
OVEN WHIRLPOOL KODE300ESS02 "arrived on site to inspect oven paint coming off. Upon further inspection, I found that the enamel paint had been chipped off of the cabinet at the opening on the bottom right next to the door. Using blue enamel paint provided through prescreened, I painted the three inch area that had been chipped. Due to cosmetics only being covered for 30 days after purchase
Near Austin, TX 78704
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for not washing. Removed bottom cover and found unit complete chewed by Mice.
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/10/2019
COOKTOP JENN-AIR JGC7636BP0 "JGC7636BP0 Arrived to inspect flame height issue. I found the unit had been converted to LPG, but the low flame height was not correctly set. I utilized the specialty tool to adjust low height and the issue was resolved. Operational test good, no gas leaks detected during service."
Near Austin, TX 78737
Luis
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL KSSC42QKS02 "Arrived on site for water leaking found water leaking from line to valve. Removed valve installed new water valve and fitting on line turned water back on to system checked water dispenser no leaks,ran icemaker through a cycle no leaks at line unit working as designed. Water valve
Near Luling, TX 78648
Diego G.
Job Details: 01/10/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Check for white residue issues. Found white residue on clothes. Verified all components all checked OK. Customer not using excessive detergent. Will need new control kit per service pointer. Rescheduled for 1/10/19; ordrng 1 W11111452 (CONTROL KIT )
Near Luling, TX 78648
Diego G.
Job Details: 01/10/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Check for white residue issues. Found white residue on clothes. Verified all components all checked OK. Customer not using excessive detergent. Will need new control kit per service pointer. Rescheduled for 1/10/19; ordrng 1 W11111452 (CONTROL KIT )
Near Luling, TX 78648
Diego G.
Job Details: 01/10/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Check for white residue issues. Found white residue on clothes. Verified all components all checked OK. Customer not using excessive detergent. Will need new control kit per service pointer. Rescheduled for 1/10/19; ordrng 1 W11111452 (CONTROL KIT )
Near Austin, TX 78748
Kevin
Job Details: 01/10/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site and inspected washer and found incoming power is correct but there is no function from control board. Replaced control board and calibrated it and washer is now operating properly. No water leaks from connections at time of service, job complete."
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDE70FXPA5 "Arrived o. Sote for unit not drying or no led on displays. Found both controls under 5yr warranty. Spoke with CS, replaced both control and panel, and Testd good, no leaks on site. Collec 108.24 on cc."
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 01/10/2019
ICE MACHINE WHIRLPOOL KUIC18NNZS0 Arrived on site for no ice conditions. This is a vacation home. The maintenance manager met me here. The numbers on the unit do not match what Assurant gave us. Per office customer will have to contact Assurant.
Near Round Rock, TX 78665
Wesley
Job Details: 01/10/2019
DRYER MAYTAG MED6000XW2 Arrived on site and was able to repair dryer from seizing symptom with pressure on drum. Unable to repeat symptom. Advised customer that problem may persist. Customer will use until repeats without repairing. Charged 59.99. In event of call back send repair kit.
Near Kempner, TX 76539
Steve C.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL ED5VHEXVB01 Arrived on site for the unit has plastic on the ice. Tested the unit and found the molding on the ice maker is peeling off. Replace the icemaker in test of the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78744
Leonardo
Job Details: 01/10/2019
OVEN WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for front burners not igniting. Test unit and found bad cap burners. Replaced cap burner kit test burners and burners test good job complete no leaks present at this time.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIHB01 Arrived on site and inspected unit for odor. All checks good. Advised customer on cleaning procedure and odor mitigation steps. No leaks.
Near Temple, TX 76502
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "WRX735SDHV00 Arrived to inspect water in FC. I found the customer was hearing water drip from the evaporator during defrost and advised them this is a normal condition. I inspected the drain and evaporative tray and found no issues. The upper basket within the fc was binding badly and I applied lubricant to the slide areas. During inspection I found the fc door mismolded and likely contributing to the amount of air leaking into the unit and causing excessive dripping from the defrost cycle. Office to order fc door. I advised the customer the door will take 6-10 weeks to arrive and that the office will contact them for scheduling. No leaks observed during service. ; ordrng 1 W11104489 (dor-fip, BLK SS)"
Near Austin, TX 78748
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to to replace sump and motor. Replaced sump and motor test unit and unit test good no leaks present at this time job complete
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sump/motor assembly, OWI sensor, and main control due to the sensor and main control malfunctioning and the motor not operating properly. I placed the unit in diagnostics and tested and the unit operated as designed with no error codes.
Near Belton, TX 76513
Jerry C.
Job Details: 01/10/2019
WASHER MAYTAG MVWB835DW0 MVWB835DW0 Arrived to inspect noise during spin. I found the bearing had failed and required replacement. I quoted the customer and then removed and replaced the gear case assembly. I calibrated and tested and the unit worked as designed. No leaks observed during service.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived onsite and was advised of symptom of water line freezing when icemaker in use. Turned icemaker off to prevent freezing of waterline. Ordering icebox and adapter kit and cover. Also ordering permagum. Return tech to insure no air gap from icebox flow into resevoir cabinet. ; ordrng 1 212643 (permagum) and 1 W10347640 (ICEBOX ASSEMBLY ) and 1 W10598013 (ICE BOX COVER) and 1 W10612143 (ADAPTER KIT )
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/10/2019
WASHER ROPER RTW4516FW2 "Arrived on sote for unit leaking into tub while off. Found valve stuck open, replaced valves and tested good. No leaks on site."
Near Georgetown, TX 78633
Steve C.
Job Details: 01/10/2019
DISHWASHER JENN-AIR JDB8700AWS2 Arrived on site for the unit is not draining. Tested the unit and found a piece of glass stuck on the drain pump. Remove the glass and tested the unit. Unit works properly at all water connections were dry at the time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSSC48FTS03 arrived on site for no operation/ no cool. Found unit to have a failed main control. Nothing was running. Replaced control. Unit now operates properly. Unit needs approx 36 hours to reach operating temps.
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 01/10/2019
OVEN KITCHENAID KSIB900ESS1 Arrived on site for “F2E0 error code” complaint. Inspected unit and found control panel loosely plugged into control. Reset plug. Unit tests good.
Near Austin, TX 78746
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSF26C6XYY04 "Arrived on site for no cool. Compressor running,removed evaporator fresh food cover found oil on manufacture weld joint on evaporator diagnosed unit will need evaporator and valve due to moisture restricting cap tube in valve. Job will need 2 hours for repairs!!; ordrng 1 2HRSFORREPAIRS!!!!! (2 HOURS FOR REPAIRS) and 1 WPW10331270 (VALVE) and 1 WPW10643261 (EVAPORATOR )"
Near Belton, TX 76513
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR MAYTAG MFI2665XEB5 "Arrived onsite for customer complaint of French door refrigerator not cooling and not making ice. Found start device faulty. Also found icemaker will not rotate. Ordering start device,icemaker and filter. Customer is paying for filter today. Charged EDR4RXD1 (Filter). R/V set for Friday. All water connections were dry at time of service.; ordrng 1 EDR4RXD1 (water filter) and 1 W10882923 (icemaker) and 1 WPW10194431 (start-dev) and 1 WPW10662129 (capacitor)"
Near Burnet, TX 78611
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL KRSF505ESS00 Arrived on site for no water being dispensed through the door. Removed and replaced failed housing. Operations are normal and all connections are dry.
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 "KFIS29PBMS00 Arrived to inspect ice production issue. I placed a K-type thermocouple in the ice maker housing vent and read 29.7 degrees and the unit did not have the ice maker fan running. The fc was set to -2 degrees and measured 11.2 air temp at the evaporator intake and 11.2 with the thermocouple heatsinked to a piece of aluminum and pressed between a glass jar and large item. The condenser at the front of the unit was slightly above hand temperature and a heatsinked thermocouple measured 91.5 which is too cool for the internal temperature and length of time the compressor ran during testing. I retested the ice maker housing after hearing the fan engage during testing and after five minutes, the temperature declined to 22 and was very slowly dropping. From the measurements taken, the unit shows signs of loss of cooling and the sealed system will require replacement. 1 CNOTES (SEALED SYSTEM SERVICE 3 HOURS PLEASE) and 1 SF8404 (SERVICE PORT) and
Near Killeen, TX 76549
Arthur B.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED8000DW1 Arrived onsite for customer complaint of dryer console flashing when not in use. Tested unit and confirmed issue. Found UI faulty. Removed and replaced UI assembly. Reassembled. Cleared error codes and tested. Unit now works as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Lakeway, TX 78734
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KBFA20ERSS01 "Arrived on site for water leaking. Opened freezer door found ice in drain hole. Pulled unit out found no signs of leaks in back. Defrosted drain added water to drain,water draining correctly.
Near Lakeway, TX 78738
Brandon
Job Details: 01/10/2019
MICROWAVE KITCHENAID KMHS120ESS1 "Arrived on site for customer complaint of microwave not heating, found failed high voltage components. I replaced capacitor, magnetron and diode. Tested good"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KBFN502EPA02 Arrived on site for fresh food door not closing properly. Found that the upper clip on the mullion rail had come loose. Removed and replaced million. All operations are now normal. All water connections are dry as well.
Near Austin, TX 78703
Luis
Job Details: 01/10/2019
WINE COOLER WHIRLPOOL KUWR304ESS00 "Arrived on site for no power to unit. Removed control cover no power to control,removed unit from enclosure checked outlet no power. Customer reset breaker power now to unit advised customer to let unit run 24 hrs,compressor powered on."
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL KDTE234GPS0 "arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostics and tested and error codes F4E3 appeared. I cleared the code and continued with testing. The unit dispensed water into the tub and when the motor was to come on, it did not operate. I advanced through diagnostics and tested the drain pump and element and both operated as designed. I advised the customer of my findings. I removed and replaced the sump/motor assembly and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Robert
Job Details: 01/10/2019
COMPACTOR KITCHENAID KTTS505ESS Arrived on job for complaints of customer wants appliances reset. Customer wants appliance installed and door panel dented again. Let customer know we don’t do new install so they will have contracts install and we will order panel. ; ordrng 1 W10714558 (panel)
Near Hewitt, TX 76643
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR MAYTAG MSF25D2EAW00 "Arrived onsite for customer complaint of SxS refrigerator not cooling both section. Removed unit cover and found, hard start device on compressor along with cut OEM harness. Found compressor locked up. Unit will need new compressor,unit harness and thermostat to complete repair. AHS must approve parts before returning. OF to R/S. Unit is unplugged at this time. All water connections were dry at time of service.; ordrng 1 CNOTE (2 HR CALL) and 1 CNOTE (NEEDS AUTHO) and 1 TJ90SF8404 (1/4 PROCESS STUB) and 1 W10233961 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10309395 (harns-wire)"
Near Wimberley, TX 78676
Diego G.
Job Details: 01/10/2019
DRYER AMANA NED4655EW1 Arrived on site. Check for no operation issues. Found no voltage going to unit. Instructed customer they will need to have an electrician come out to fix problem. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 01/10/2019
DRYER AMANA NED4655EW1 Arrived on site. Check for no operation issues. Found no voltage going to unit. Instructed customer they will need to have an electrician come out to fix problem. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 01/10/2019
DRYER AMANA NED4655EW1 Arrived on site. Check for no operation issues. Found no voltage going to unit. Instructed customer they will need to have an electrician come out to fix problem. Job complete
Near Lakeway, TX 78734
Brandon
Job Details: 01/10/2019
COOKTOP JENN-AIR JED3430WS00 "Arrived on site to replace switch, found the switch just had a loose connection and didn’t need replacing, I fixed connection, tested good."
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site. Check for draining issues. Found unit not draining correctly. Found loose connection at pump. Reconnected connector and rerouted drain line. All functions tested OK. No leaks present. Job complete