Service History 747

Near Buda, TX 78610
Robert
Job Details: 09/13/2019
WASHER WHIRLPOOL MVWC465HW2 Arrived on job for complaints of no cold water. Ran diagnostics and valve is working good. Found that the hot and cold water lines were reversed. Swapped the hot and cold hoses and washer tested good and no leaks detected. Complete.
Near Round Mountain, TX 78663
James
Job Details: 09/13/2019
WASHER WHIRLPOOL WFW8620HW1 Arrived on site and Lund f1e1 fault and unit would not function. Installed new control and tested. Unit now has f3e1. Verified connections and found to be good. Unit will need new control and pressure switch to complete repair. Call will need to be weighed for 2 hours; ordrng 1 W11352122 (CONTROL )
Near Leander, TX 78641
Jonathan
Job Details: 09/13/2019
DRYER WHIRLPOOL MEDE300VF1 "Arrived on site for dryer having error code F1 and not working. Inspected unit and work area. Found vent torn from wall, informed customer of vent. Performed diagnostics mode and verified error code. Tested voltage to unit and found within range. Tested incoming and outgoing voltage from control and no outgoing voltage. Found failed main control. Removed failed control and installed new. Repaired dryer vent at wall connection and added foil tape as a sealer. Tested operation and all tested good. Spoke with customer on vent cleaning.
Near Wimberley, TX 78676
Kevin
Job Details: 09/13/2019
DRYER WHIRLPOOL WED92HEFW2
Near New Braunfels, TX 78130
Robert
Job Details: 09/13/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on job for complaints of door not closing properly. During testing found that the door latch was not working properly replaced door latch and took the gasket off and reversed it and door worked fine. If problem continues recommend replacement of door gasket. Complete.
Near Leander, TX 78641
Jonathan
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for items freezing in RC. Inspected unit and work area. Found ice buildup on RC evaporator. Performed diagnostics mode and tested RC thermistor and found opened. Gained access to thermistor and removed. Measured resistance and found within range, found failure is with control. Added new thermistor and fan scroll, due to styrofoam and sell damaged when removing. Gained access to control, removed failed control and installed new. Tested all operations, all tested good. No water leaks detected."
Near Robinson, TX 76706
Arthur B.
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS321SDHV02 Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Found ice bin housing cracked. Removed and replaced ice bin. Reassembled and tested. Ice now dispenses as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78717
Lou
Job Details: 09/13/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 "arrived on site to inspect microwave venthood fan issues. Upon further inspection, I turned the fan on and it was fairly loud. I checked the venthood filters and found a large amount of cooking oil/grease on them. I pulled the unit from the wall to inspect the fan motor and found a large amount of cooking oils on the fan wheels, motor and housing. I r,wow s and replaced the fan motor assembly and retested and it was much quieter. I advised the customer of my findings and recommended they clean the filters or purchase charcoal type filters. I re-taped the vent cover. Job completed"
Near Austin, TX 78750
Tyler B.
Job Details: 09/13/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for unit with no heat in auto dry, found heater not running in auto only in time. Replaced timer and tested good"
Near Austin, TX 78737
Leonardo
Job Details: 09/13/2019
VENTHOOD KITCHENAID KVWB606DSS1 Arrived on site to test unit for fan not working. Will need new blower will need 2 man job. ; ordrng 1 2MANJOB (2 MAN JOB )
Near Seguin, TX 78155
Robert
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived on job for complaints of not cooling. Put refrigerator into diagnostics and tested heater it works fine tested voltage from control it tested fine. Thermistor did not test good. Ordered parts . ; ordrng 1 W11203289 (UI) and 1 w10902214 (thermistor)
Near Waco, TX 76710
Arthur B.
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived onsite to install new door to top mount refrigerator. Removed and replaced door. Reassembled. Door now seats well to liner. No other issues found. No water source connected.
Near Round Rock, TX 78681
Al
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Arrived to inspect dispenser issues and water leaking from underneath the unit.Removed back cover, had the customer push the water paddle and noticed water pouring from a hole inside the cabinet next to the compressor.Customer opted to shut water supply off to unit and is going to look at purchasing another unit.All water lines were dry at the time of service Job complete"
Near Round Rock, TX 78665
Al
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect cooling and LED lighting issues.Confirmed the complaint and removed and replaced the control.Unit will need LED board or switches for freezer and top lights in ff section to work properly.To complete the lighting issues.; ordrng 1 CNOTE
Near Leander, TX 78641
Jonathan
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for refrigerator in garage having slow air leak out of freezer door. Inspected unit and work area. Found gap between cabinet and liner (see SD-QuickPic). Added whirlpool food grade silicone to cabinet. Tested door operation. Tested all other operations. All tested good, no water leaks detected."
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/13/2019
WASHER MAYTAG MHW3505FW1 Arrived on site for no operation. Entered diagnostics and reset control. Pre-programmed steps performed properly. Unit is now working properly. All water connections are dry.
Near Austin, TX 78747
Wesley
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and found unit arms obstructed. Removed obstruction and found unit operating as designed. Advised maintenance on findings.
Near Austin, TX 78758
Paul
Job Details: 09/13/2019
WASHER WHIRLPOOL WFW3090JW Arrived onsite for the washer that was displaying dEN and then wouldn’t power on. I found out that maintenance had moved the washer to their shop and it powered back up. I found the UI showing the dEN message in the display. I found the UI not responding correctly on all of the selections. I changed the UI and tested the unit. The selector on the UI would not respond now. I changed the CCU and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78758
Tyler B.
Job Details: 09/13/2019
DRYER WHIRLPOOL WED8500DC4 "Arrived on site for unit not turning on, found panel not responsive. Replaced panel and tested good"
Near Canyon Lake, TX 78133
Kevin
Job Details: 09/13/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and inspected washer and found error code F3E1 cleared code and confirmed pressure hoses clear, per tech sheet started washer on a small load and it filled normally and is progressing with the wash cycle. Recommended to customer that they monitor the washer and if issue happens again we will bring back pressure hose, pressure switch, air trap , Control and harness to ensure repair on the next visit"
Near Marble Falls, TX 78654
James
Job Details: 09/13/2019
OVEN WHIRLPOOL WEG745H0FS0 Arrived on site and tested unit for gas leaks. I found no leaks from supply or unit. I found bake off goiter harness broken and will need new to repair. ; ordrng 1 W11198972 (HARNESS)
Near Austin, TX 78738
Andy
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for refrigerator doors needing adjustments. Tested and inspected unit and found issues with doors and with FC door gasket. Made adjustments and tested unit. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78737
Leonardo
Job Details: 09/13/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site to test unit for flames to high. Found bad regulator, replaced regulator test unit and unit test good no leaks present at this time."
Near Austin, TX 78747
Wesley
Job Details: 09/13/2019
DRYER MAYTAG MEDC465HW0 Arrived on site and replaced strike and catch. No change in operation. Advised customer on findings and normal operating.
Near Manor, TX 78653
Cliff
Job Details: 09/13/2019
WASHER WHIRLPOOL WTW8240YW0
Near Austin, TX 78702
Wesley
Job Details: 09/13/2019
DISHWASHER KITCHENAID KDTE234GBS0 Arrived on site and mounted washer and installed caps. Unit is now operating as designed.
Near Austin, TX 78717
Lou
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "arrived on site to inspect refrigerator not level. Upon further inspection, I found the unit has a shim at the back right wheel area. The customer did not want it there. I pulled the unit from its space and checked the floor to see if it’s level using my level. I showed the customer how the floor was not level and due to this, the unit would not sit level or square, which is why the shim is being used. I put the unit back in its space and re-leveled/squared the unit. Customer pointed out yellow streaks on the RC cabinet. I contacted Techline and spoke to Dave and advised of my findings. Dave said to take a blank sheet of paper and put it on the cabinet wall of the RC section ad see if the yellow streaks were still there and they were. Dave advised that it’s due to the LED lights and nothing can fix the issue. Provided File #7725856452. I advised the customer of my findings and techlines response. No water leaks observed during service, job completed
Near Canyon Lake, TX 78133
Kevin
Job Details: 09/13/2019
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site and replaced control diagnosed on previous visit, after replacement interior light is now operating normally, job complete"
Near Austin, TX 78733
Tyler B.
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site for unit right door hitting oven handle, found unit was pushed in passed cabinets causing door to touch and cause dent, also found interior lights in rf section . Will need new modules to complete. Customer asked for door skin replacement Door ordrng 1 CNOTE (OFFICE RS ) and 1 W10799265 (door-skin) and 5 W10908166 (module)s"
Near Austin, TX 78744
Leonardo
Job Details: 09/13/2019
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to test unit for damaged wrapped. Replaced wrapper test unit and unit test good job complete.
Near Leander, TX 78641
Thomas L.
Job Details: 09/13/2019
OVEN WHIRLPOOL WOS51EC0HS01 ordrng 1 W11296171 (CONSOLE)
Near Leander, TX 78641
Jonathan
Job Details: 09/13/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven door not shutting. Inspected unit and work area. Found door rubbing top left of oven. Removed door and found trim vent had improper screws to vent. Replaced vent screw with correct screws. Reinstalled door and tested door opening and closing operations. Tested all other operations. All tested good.
Near Kyle, TX 78640
Kevin
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and found icemaker in freezer has no production, replaced ice maker and found valve is actuating but there is no water. Used steamer to attempt to clear waterline this did not correct issue. Water line between secondary valve and icemaker is frozen/Blocked. Valve and fill tube with heater will need to be replaced.; ordrng 1 W11129435 (valve) and 1 W11238340 (FREEZER WATER FILL TUBE W HEATER )"
Near Round Rock, TX 78665
Al
Job Details: 09/13/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived to inspect double oven fan error.Confirmed the error in diagnostics mode.Removed and replaced the upper blower and control.Reassembled and tested the unit and unit began operating as designed.Job complete
Near Austin, TX 78717
Lou
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not draining. Upon further inspection, the customer advised that the unit is not draining or drying. I checked the disposal and the knockout plug was removed. I placed the unit in diagnostics showing no error codes. Continued with testing and during testing, I had my multimeter placed around the black wire at the junction box to test amp draw of the components. When the element came on during wash test, it showed the normal 7-9amps. The drain pump came on and I found water draining into the disposal. When the element came on at the end of testing, again, it showed 7-9 amps and no error codes at the end of testing. I demonstrated the element was getting hot by putting water on the element and listening to it sizzle. I made recommendations for use and care and recommendations for detergent/rinse aid use. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Robert
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on job for complaints of dishwasher not draining. During testing found that drain pump is working fine but found that the plug in the disposal had not been knocked out. Knocked out plug and water drain out just fine. Complete and no leaks detected.
Near Round Rock, TX 78681
Al
Job Details: 09/13/2019
WASHER WHIRLPOOL WFW94HEXW2
Near Round Rock, TX 78681
Paul
Job Details: 09/13/2019
COOKTOP JENN-AIR JGCP436WP01 Arrived onsite for the back RR burner that lights but none of the burners will stop sparking after its lit. I confirmed what the customer was stating. I cleaned the ignitor tip with a wire brush and re-tested it. The burner worked as designed. Mr stated that it does this until it cools down so I stayed until everything was at room temperature and tested it again. The unit worked as designed every time I turned it on. Call complete.
Near Bastrop, TX 78602
Cliff
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker tray has separated from motor assembly. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Manor, TX 78653
Cliff
Job Details: 09/13/2019
DRYER WHIRLPOOL WED49STBW Arrived on site to diagnose a dryer that is not heating. Tested unit and found thermal cut out open and cutting power from heating element. Replaced cutoff and tested unit. Found all is working properly at this time.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/13/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site for no ice condition. Found failed pump and grid. Tested unit. All water connections dry.
Near Bastrop, TX 78602
Scott
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for no cooling . Ran temp checks found fresh room temp freezer 50–51 . Compressor is running very weak , barley feel. It runnning and hot to touch . Ice UI LF up on evap . Or much difference on test 5 when ramping up or down . Can hear a very faint gurgling from compressor . Will need compressor and evap,uv . Weigh 3 hrs ,drier ,port . Sr 775855520 ; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10780378 (compressor) and 1 WEIGH3HRS and 1 WPW10239732 (evaporator)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for fridge not dispensing ice. Pulled ice bucket out pulled cover for motor off tested motor. Found it was locked up replaced with new one ran unit 1 year warranty all water connections dry
Near Robinson, TX 76706
Arthur B.
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for customer complaint of no filter near the damper area. Advised customer that is a air filter that is an optional part. This unit does not have an air filter. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78703
Joseph C.
Job Details: 09/13/2019
ICE MACHINE KITCHENAID KUIC18NNTS1 "Arrived on site for “no ice production” complaint. Inspected unit and found recirculation line had disconnected from pump. Reconnected line to pump. Tested unit. Unit is now properly producing ice. Recommended customer clean unit with Whirlpool approved cleaner. No leaks detected, at time of service.
Near Austin, TX 78732
Andy
Job Details: 09/13/2019
ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site for to install previously diagnosed parts. Upon inspection found both pans and cap are needed to complete repairs properly. Ordering parts. Office to schedule. Authorization is needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WP2185625 (PAN) and 1 WP2185696 (CAP) and 1 WP2324334 (PAN)
Near Santa Clara, TX 78124
Robert
Job Details: 09/13/2019
OVEN WHIRLPOOL WOS72EC0HV01 "Arrived on job to install parts ordered. Installed new control board, control panel, glass door. Tested and oven worked good. Complete."
Near Austin, TX 78747
Wesley
Job Details: 09/13/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site and placed belt in proper locations and now unit is operating as designed. All checks good.
Near Cedar Park, TX 78613
Lou
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "arrived on site to inspect refrigerator ice maker. Upon further inspection, customer provided pictures of the ice cubes clumped together in a slab. I tested the ice maker and found it showing error code E2-cannot find end of harvest location. I removed and replaced the ice maker and retested. Unit operated as designed. I advised the customer of my findings & repairs. No water leaks observed during service, job completed."
Near Austin, TX 78759
Wesley
Job Details: 09/13/2019
OVEN GE JKP48W0F1WW Arrived on site and testedmoven for heating failure and found internal temp in upper oven to be cycling properly at 350 degrees in a 25 minute test. Reset and advised customer on use and care.
Near Austin, TX 78734
Andy
Job Details: 09/13/2019
OVEN JENN-AIR JMC8130DDS Arrived on site for oven error code. Checked diagnostics and error codes. Found failed controls.. No repairs are to be done at this time.
Near Gatesville, TX 76528
Arthur B.
Job Details: 09/13/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived onsite for customer complaint of oven on freestanding gas range not coming on. Found UI assembly completely blank. Attempted power cycle and still would not come on. Gas top work as designed. Advised customer that part will com from manufacturer and OF to call to R/S. No gas leaks found at time of service.; ordrng 1 W11339755 (UI ASSEMBLY)
Near Austin, TX 78717
Lou
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to insect dishwasher rack issues. Upon further inspection, I found the upper rack right stop was missing and the right adjuster had a wheel break off. I removed and replaced both of the adjusters (kit) and replaced both stops. Tested the unit showing no error codes and the unit operated as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Paul
Job Details: 09/13/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the lower oven door handle. Call complete.
Near Georgetown, TX 78633
Al
Job Details: 09/13/2019
REFRIGERATOR MAYTAG MRT711SMFW00
Near Fischer, TX 78623
Kevin
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 arrived on site and inspected refrigerator and found weld point on top hinge has broken and caused door to fall forward and hit countertop. Door and hinge will need to be replaced at minimum. Spoke with safety team and they will call customer to offer a resolution 7725787263
Near Leander, TX 78641
Jonathan
Job Details: 09/13/2019
VENTHOOD KITCHENAID KVUB600DSS3 Arrived on site for vent hood vibrating when on high speed. Inspected unit and work area. Tested unit and frame of unit rattling. Added sound pad to fame and motor. Tested operation and found noise continued. Inspected fan blades and found fan motor blade unbalanced. Will need to replace motor to complete repair.; ordrng 1 W11035826 (FAN MOTOR )
Near Austin, TX 78723
Scott
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Arrived on site for noise coming from fridge . Found one of the pieces of tape had come loose and was snapping when compressor would come on . Removed tape and noise went away. No water leaks detected at time of service . Job complete .
Near Austin, TX 78717
Lou
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "arrived on site to inspect refrigerator ice maker not dispensing ice. Upon further inspection, the customer advised that the unit is making plenty of ice as shown in the bin, but the dispenser won’t dispense the ice. I tested the dispenser and the motor is operating as designed. I removed the ice bin and found ice built up on the bottom coupling. Also found ice built up on the ice bin coupling. Removed the ice debris and retested and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed.
Near Austin, TX 78732
Andy
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Jonathan
Job Details: 09/13/2019
REFRIGERATOR GE PFSS6PKXCSS "(JM) Arrived on site for refrigerator not dispensing ice and ice building up on fresh food evaporator. Inspected unit and found that ice buildup was due to normal wear and tear. Upon inspecting ice maker, found that augur nut broken due to ice maker leaking. Performed diagnostics mode and found damper control not responding and evaporator panel due to frost build up and causing it to be warped. Need parts department to research damper control and hav office call to schedule next visit. All water connections were dry.; ordrng 1 SEENOTE (NEEDS AUTH AND SCH) and 1 WR09X10170 (asm damper ff.) and 1 WR13X10573 (asm cover evap.) and 1 WR30X10097 (icemaker) and 1 WR60X10265 (asm auger motor)"
Near Lakeway, TX 78734
Andy
Job Details: 09/13/2019
DISHWASHER FRIGIDAIRE FDB1050RES4 "Arrived on site for dishwasher not draining, tested and inspected unit and found drain pump trying to run and is getting voltage but running inefficiently. Also noted drip at hose when trying to drain. ordrng 1 154234401 (HOSE)"
Near Marble Falls, TX 78654
James
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDF331PAHB0 Arrived on site and tested operation. I found not faults in memory. Ran hot water at the tap before starting. Unit ran diagnostics and all functions test good. Dispenser has no rinse aid added. Instructed on importance of rinse aid and on best practices for optimal wash performance. Unit tests good. Job complete
Near Austin, TX 78723
Scott
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Arrived on site for not making ice . Checked door HARNES ,tried to jump IM .Found emitter receiver had failed . Part 119.23 , labor 159.99. Collected 302.26 cc . Replaced reviver IM ran a harvest . No water leaks detected at time of service . Job complete."
Near Leander, TX 78641
Jonathan
Job Details: 09/13/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for washer having long fill cycle. Inspected unit and work area. Found no zip tie on drain line. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill, F3-E2 inlet water temperature fault F0-E4 spin limited by water temperature. Ran valve test and found detergent a valve at fault. Removed inlet valve assembly and installed new. Added zip tie to drain line. Tested operation and monitored for water leaks . All tested good, no water leaks detected."
Near Pflugerville, TX 78660
Paul
Job Details: 09/13/2019
DRYER WHIRLPOOL WED7500GW0 Arrived onsite for a noisy dryer. I found a bad roller at the rear of the dryer. I installed a repair kit. I tested the dryer and it sounds and works as designed. Call complete.
Near Leander, TX 78641
Jonathan
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ "Arrived on site for refrigerator having frost buildup at ice container and leaks water from dispenser. Inspected unit and work area. Tested ice door operation and found spring on ice door not allowing flapper to shut completely. Removed failed ice door and installed new. Tested operation, all tested good. No water leaks present."
Near Pflugerville, TX 78660
Paul
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher that is leaking underneath. I found the fill line cross threaded on the fill valve. I corrected the line and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Marble Falls, TX 78654
James
Job Details: 09/13/2019
WASHER WHIRLPOOL WFW8540FW1 "Arrived on site and tested operation. I found faults for long drain, over flow and door lock error. Ran diagnostics and found large amount of soap suds in unit and u it is not draining. Inspected clean out and found what appeared to be 2 dryer sheets in clean out. Removed and ran diagnostics. Unit tests good. Job complete"
Near Waco, TX 76710
Arthur B.
Job Details: 09/13/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite for customer complaint of front load washer not counting down. Ran diagnostics and found error code F0E1. Found scale build up on glass. Advised customer to have drum cleaned using “CLEAN WASHER” cycle rinse scale unit. This is causing higher times. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 09/13/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for unit not making chime noises or timer alert. Replaced console and unit now has sound again.
Near Cedar Park, TX 78613
Lou
Job Details: 09/13/2019
FREEZER KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator leaking from underneath. Upon further inspection, the customer provided a video of the water leaking from underneath the unit coming out the front. I looked underneath from the front of the unit and found the drip pan dry ad the drain tube barely dripping. I pulled the unit from its space and removed the back panel and found it wet. I removed the drain tube and found water inside the tube. I poured water into the tube at the sink and it back flowed. I blew the tube it and a large amount of debris came out of the tube. Ran water through the tube again and it flowed as designed. I put a bead of silicone around the opening of the drain tube when I reinstalled it to seal off the gap between the tube and the chassis. I advised the customer of my findings and cleaned up the remaining water at the back of the unit. No more water leaks observed at the end of service, job completed."
Near Leander, TX 78641
Jonathan
Job Details: 09/13/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven unit that would not power on. Inspected unit and work area. Turned circuit breaker off and gained access to thermal fuse. Found fuse opened. Replaced failed thermal fuse and powered unit on. Performed diagnostics mode and checked error codes history and found none. Tested all operations in test mode. Tested in normal operation mode. All tested good.
Near Austin, TX 78749
Leonardo
Job Details: 09/13/2019
OVEN WHIRLPOOL WFG550S0HZ0 Arrived on site to test unit for broken hinge. Replaced hinge test unit and unit test good job complete.
Near Austin, TX 78725
Joseph C.
Job Details: 09/13/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “not dispensing detergent” complaint. Inspected unit and found dispenser wax motor to be faulty. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Al
Job Details: 09/13/2019
DISHWASHER IKEA IUD7555DS3 Arrived to inspect dishwasher not draining.Ran diagnostics test mode and unit tested as designed to include draining and heating.All water lines were dry at the time of service Job complete
Near Austin, TX 78747
Wesley
Job Details: 09/13/2019
DRYER MAYTAG MEDC300BW0 Arrived on site and replaced fuse. All else checks good. Unit element is not grounded.
Near Elgin, TX 78621
Cliff
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker assembly fail. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Elgin, TX 78621
Cliff
Job Details: 09/13/2019
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice accumulation on icemaker level sensor arm. Removed ice and found all is operating properly at this time. Advised homeowner on open tray icemakers and opening and closing the door gently to prevent water from sloshing over icemaker tray. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for “broken rack wheel” complaint. Per my previous diagnosis, installed new rack wheel. Unit checks good. No leaks detected, at time of service."
Near Bastrop, TX 78602
Scott
Job Details: 09/13/2019
DRYER MAYTAG MEDB765FW0 "Arrived on site for lint screen light staying on . Found thermistor out of normal ohm range . Replaced sensor . Light still doing same thing .replaced control, unit is now operating normal . No lint build up at time of service . Job complete ."
Near Austin, TX 78732
Andy
Job Details: 09/13/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. Customer stated that she did not feel unit heats up very will from the start. Performed temperature test and found unit is operating as designed. Informed customer on unit performance. No other repairs are needed at this time.
Near Austin, TX 78747
Leonardo
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for bad smell. Found clogged drain hose not allowing unit to drain makin unit smell. Cleared drain hose test unit and unit test good job complete. No leaks present at this time.
Near , TX 78620
Brandon
Job Details: 09/12/2019
OVEN WHIRLPOOL WFG550S0HZ1 "Arrived on site for customer complaint of left rear burner not working and oven having high flames. Found oven and broil needs lp conversion and left rear burner needs screw. Ordering orifice holder just in case it’s stripped, screw, and lp conversion kit. ; ordrng 1 W10474166 (holder-orf) and 1 W10673618 (screw) and 1 W11126051 (orifice)"
Near Round Rock, TX 78664
Andy
Job Details: 09/12/2019
UNKNOWN UNKNOWN 0
Near Lakeway, TX 78734
Andy
Job Details: 09/12/2019
MICROWAVE IKEA IBMS1455DS00 Arrived on site for microwave no display. Tested and inspected unit and found no operations at all. Tested outlet and found outlet has a hot ground. Tested unit on different outlet and operations are normal aside from display. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer to have electrician come to fix voltage issue. Reinstalled unit and left unplugged and instructed customer to make sure electrician plugs unit back in when finished fixing outlet. No other repairs are needed at this time.
Near Salado, TX 76571
Al
Job Details: 09/12/2019
WASHER MAYTAG MVWX655DW
Near Austin, TX 78705
Wesley
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived onnsite and found fridge to have been working for some time and full of ice cubes. All checks good. Capacitor not needed.
Near Georgetown, TX 78628
Tyler B.
Job Details: 09/12/2019
DISHWASHER GE DDT595SSJ0SS "Arrived on site for unit not washing. Tested ohms on wash pump and found out range, replaced pump, and tested good, also found upper spray arm missing. Will need to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 WD22X10089 (SPRAY ARM)"
Near Georgetown, TX 78628
Tyler B.
Job Details: 09/12/2019
RANGE GE JTS3000SN1SS
Near Manchaca, TX 78652
Scott
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for no power . Found power cord was not installed correctly . Power lead was installed to ground . Corrected cord installation . Unit is now powering up . All checked normal . No water leaks detected at time of service. Job complete .Side note , unit is not installed in cabinet due to placement of outlet power cord is preventing DW from being pushed all the way into hole . Informed builder ."
Near Horseshoe Bay, TX 78657
James
Job Details: 09/12/2019
VENTHOOD KITCHENAID KVWB400DSS2 Arrived on site and installed new lights. Tested operation and found lights functioning properly. Job complete
Near Austin, TX 78733
Scott
Job Details: 09/12/2019
DRYER WHIRLPOOL WGD8620HC0
Near Austin, TX 78734
Andy
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for refrigerator not level track issues. Tested and inspected unit and found failed track plate, found shelf’s unlevel and appears possibly bent and found unit unlevel. Leveled unit as well as possible. Skyped off and was instructed that shelf’s are considered cosmetic and can not be replaced under warranty. No water leaks present at time of service.; ordrng 1 WPW10498906 (PLATE)"
Near Austin, TX 78731
Tyler B.
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for unit with no cooling.. found zero frost on both evaporators. Compressor running, indicates low Freon. Unit will need evaporator and compressor to complete repair. ; ordrng 1 8201675 (compressor) and 1 CNOTE (OFFICE RS ) and 1 CNOTE (2HR WINDOW ) and 1 TJ90SF8404 and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived onsite for unit leaking from back, found inlet Line cracked and pinched, unit will need new line to complete repair. Water disconnected; ordrng 1 W11024082 (reservoir) and 1 W11223013 (tube-water)"
Near Belton, TX 76513
Al
Job Details: 09/12/2019
ICE MACHINE WHIRLPOOL GI15NFRXS0 Arrived to install previously ordered part.Removed and replaced the pump.Reassembled the unit and unit began operating as designed.Job complete
Near Belton, TX 76513
Arthur B.
Job Details: 09/12/2019
ICE MACHINE WHIRLPOOL GI15NFRXS0 Arrived onsite for customer complaint of ice machine leaking water from bottom. Slid unit out and found connection at drain hose was loose. Removed old piece for rubber and secured with clamp. Poured many cups of water down drain channel. Unit’s external pump no longer leaking. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78733
Scott
Job Details: 09/12/2019
DRYER WHIRLPOOL WGD8620HC0 "Arrived on site for restricted air flow . Unable to gain access due to being in confined space ,will need 2nd man . Ran diagnostics got 3-3 error code . Ordering control and thermistor . Please call to set return .; ordrng 1 AIRFLOWVENTTESTKIT and 1 TWOMAN and 1 W11350216 (CONTROL)"
Near Leander, TX 78641
James
Job Details: 09/12/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site to installed new manifold and regulator. I found new manifold damaged and will have to reorder. ; ordrng 1 WPW10402611 (manifold)