Near Taylor, TX 76574
Andy
Job Details: 04/09/2020
WASHER WHIRLPOOL MVWX655DW1 Arrived on site for washer not filling with water. Tested and inspected unit and found issue with water valve housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Buda, TX 78610
Jacob
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL GU940SCGB2 Arrived onsite for unit leaking water. Tested unit. Found that drain hose had a hole and is leaking water. Ordered part. Rescheduled with customer. ordrng 1 WP3374077 (hose-drain)
Near Killeen, TX 76542
Al
Job Details: 04/09/2020
MICROWAVE WHIRLPOOL WMHA9019HZ1 Called whirlpool tech line and spoke with AUSTIN.He advised me to replace both door and control.Removed and replaced both and preformed the 2 minute water cup test and unit heated as designed.Display was fully operational.Job complete SAME SR# as previous service call 7727483101
Near Leander, TX 78641
Lou
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW5000DW1 "arrived on site to inspect washer not spinning. Upon further inspection, I attempted to place the unit in diagnostics and it failed. Tiled the unit back and found gearcase oil on the pulley shield and splotch. Tested voltage to the control and found it out of range. Contacted the office EB and requested authorization from the extended warranty to replace the control, gearcase, clutch and drain pump.
Near Austin, TX 78737
Luis
Job Details: 04/09/2020
FREEZER FRIGIDAIRE LFFH2067DW2 "Arrived on site for cooling complaint. Removed evaporator cover,weak frost pattern on forming on upper section diagnosed a leak in the system unit will need a new compressor,evaporator,drier and heat exchanger.
Near Austin, TX 78723
Wesley
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite and replaced the sump and motor to repair DW not working. All checks good.
Near Round Rock, TX 78681
Paul
Job Details: 04/09/2020
REFRIGERATOR GE PSS26MSWASS Arrived on site to replaced previous diagnosed parts. Replace filter head assembly and tested the dispenser. The dispenser worked as designed. I turned the ice maker on and it was full of ice and trying to harvest. I explained to the customer that it should harvest and fill the mold but if it doesn’t to contact the office and we would return with an ice maker.
Near Hutto, TX 78634
Andy
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW8900BC0 Arrived on site for washer not completing cycles. Tested and inspected unit and found failed bearings. Attempted to remove basket and basket will not remove. No repairs are to be done at this time.
Near Austin, TX 78731
Tyler B.
Job Details: 04/09/2020
OVEN JENN-AIR JJW2430DS01 "Arrived to inspect unit with communication error. Found touch panel failed, part covered under Jen air warranty.Replaced console and tested properly
Near Austin, TX 78737
Robert
Job Details: 04/09/2020
MICROWAVE WHIRLPOOL KOCE500ESS08 Arrived on job for complaints door not closed displays on microwave. Check switches and found damaged harness. ; ordrng 1 W11157180 (HARNESS )
Near Austin, TX 78746
Kevin
Job Details: 04/09/2020
WASHER LG WM3370HWA Arrived on site and set washer to run on a rinse and spin and it filled up water and never stopped. Had to end cycle unlocked while still full of water. Spoke with LG tech line and they recommended replacing water level sensor and pressure hose. ; ordrng 1 6601ER1006G (WATER LEVEL SENSOR ) and 1 MEJ62305101 (PRESSURE SENSOR HOSE)"
Near Killeen, TX 76549
Al
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived to inspect side by side refrigerator not making ice.Removed the ice container and ice was in the container.Jumped the water valve and it worked.Also jumped the ice maker and it cycled properly.Unit was interrupted during pre harvesting and was stuck in the position.Unit works properly.Job complete
Near Austin, TX 78756
Wesley
Job Details: 04/09/2020
WASHER JENN-AIR JDB1250AWS "Arrived onsite and found DW leakin from dispenser. Repaired leak by plugging gap with rubber seal. All checks good, unit is now operating leak free.
Near Austin, TX 78753
Wesley
Job Details: 04/09/2020
FREEZER LG LSXS26386S FDH error code. Inside temps are good but prior issue is that freezer Evap keeps frosting over. Ordering heater and bimetal equivalent and control. Autho required. ; ordrng 1 EBR78931603 (CONTROL) and 1 UKNOWN (DEFROST COMPONENTS?)
Near New Braunfels, TX 78130
Noah D
Job Details: 04/09/2020
OVEN WHIRLPOOL WFE505W0JS0 "Arrived on site to inspect oven for burning smell, found loose wires on terminal, terminal plastic snapped, ordering terminal office to reschedule. Please place on cancellations ; ordrng 1 WPW10245259 (TERMINAL )"
Near New Braunfels, TX 78130
Noah D
Job Details: 04/09/2020
OVEN WHIRLPOOL WFE505W0JS0 "Arrived on site to inspect oven for burning smell, found loose wires on terminal, terminal plastic snapped, ordering terminal office to reschedule. Please place on cancellations ; ordrng 1 WPW10245259 (TERMINAL )"
Near Manor, TX 78653
Andy
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator not making ice. Customer stated that he had RO water system hooked up but is not not hooked up to RO system anymore. Tested and inspected unit and found ice buildup at water fill tube not allowing water to ice maker. Steamed ice and cycled ice maker and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78745
Kevin
Job Details: 04/09/2020
DRYER AMANA NED4655EW1 "Arrived on site and found dryer would not start, replace timer, start switch and door switch and it still will not begin a cycle. Inspected voltage and found 120 V from L1 to neutral and 120 V from L2 to neutral but from L1 to L2 only 2.5V an electrician would be needed to correct power. Job complete"
Near Leander, TX 78645
Lou
Job Details: 04/09/2020
REFRIGERATOR KITCHENAID KFIS20XVMS1 "arrived on site to inspect refrigerator no water dispensing, not making ice, items freezing in RC section. Upon further inspection, I found a small amount of ice at the bottom of the FC door when I went to check temps equivalent to the door being ajar. My temp reading was 15 degrees in the FC and 40 in the RC. I removed the water filter and placed a and tested the water. The dispenser operated as designed. I found a small amount of ice in the ice maker fill tube. Once I removed the ice, I tested the ice maker and it operated as designed and filled with water. I found a large amount of debris on the condenser coils at the front bottom of the unit, which could cause the unit to have not normal temps. I placed the unit in diagnostics and tested the thermistors and damper and all passed. I recommended that the customer purchase a Raindrop water filter and replace the old one. No water leaks observed during service, job completed."
Near Manor, TX 78653
Andy
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to install previously diagnosed gearcase, motor, and washplate. Also found failed control. Removed failed parts and replaced with new. Tested unit and operations are much better but unit is still squeaking a little from belt. Ordering part No water leaks present at time of service.; ordrng 1 W11239857 (belt)"
Near Austin, TX 78703
Luis
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL KBLC36FTS08 "Arrived on site for freezing in fresh food. Removed damper,damper sealing correctly found thermistor reading jumping around diagnosed faulty thermistor. Replaced wall thermistor,ran diagnostics all test passed.
Near Horseshoe Bay, TX 78657
James
Job Details: 04/09/2020
RANGE KITCHENAID KCGC506JSS00 1454 arrived on site. Installed new parts to service pointer and tested. Burners working properly. Job complete
Near Austin, TX 78723
Wesley
Job Details: 04/09/2020
WASHER MAYTAG MVWB835DW4 Arrived onsite and replaced control and console due to f6e2 after a power outage.
Near Buda, TX 78610
Jacob
Job Details: 04/09/2020
WASHER AMANA NTW4516FW2 Arrived onsite for unit ripping up clothes. Tested unit. Got no error codes. Called Techline. Let them know of findings. Told to possibly change gear case. Got SR#7727554194. Took off wash plate and could not get spanner nut to come off. Ordered parts. Request 2MAN. Rescheduled with customer ; ordrng 1 REQUEST (2MAN) and 1 W10324647 (seal tub) and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 W11255272 (gearcase) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 1 WP8533928 (screw) and 1 WPW10006384 (drive belt) and 1 WPW10215093 (clean out filter)
Near Marble Falls, TX 78654
James
Job Details: 04/09/2020
WASHER MAYTAG MHW5630HC0 Arrived on site and tested operation. Found over suds error and off balanced load error. Tested suspension and suds. Found suspension good and unit is not over sudsing. Inspected pressure hose and found to be good and not obstructed or kinked. Found dispenser assembly leaking again as well. Unit will need new dispenser and shocks to repair. ; ordrng 1 W11316600 (drawer)
Near Temple, TX 76502
Jonathan M
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Arrived onsite to install previously diagnosed parts. Replaced water tank insulation and tested unit. Unit is working as designed. Call complete.
Near Granite Shoals, TX 78654
James
Job Details: 04/09/2020
RANGE GE JTD3000SN1SS Arrived on site and found f200 error tested temp sensors & tested good. Tested through harness at control found proper reading. Unit will need new control to repair. Office is to reschedule return service . ; ordrng 1 WB27X33653 (CONTROL)
Near Austin, TX 78750
Tyler B.
Job Details: 04/09/2020
OVEN WHIRLPOOL GS395LEGT5 "Arrived to inspect unit not heating properly, found igniter failed, replaced and tested properly
Near Cedar Park, TX 78613
Paul
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL KSF26C7XYY04 "Arrived onsite to possibly replace sealed system components. Found no refrigerant in the system. Found old style RC aluminum evaporator corroded. Replaced the compressor, and installed UV dryer and low side service tap on the compressor, also replaced the fan scroll, RC evaporator, & thermistor. Vacuumed system and it held 30psi vacuum. Charged the system with 5.3oz’s of R134A. Tested the unit , unit is working as designed, good frost pattern on coil.
Near Austin, TX 78726
David Z
Job Details: 04/09/2020
RANGE KITCHENAID KOCE500ESS09 "Arrived on site to diagnose fan noise when unit is in use. Performed diagnostic on unit. No error codes present. Checked both MW / upper fan and oven fan. Ran unit on 400 for 15+ mins and heard no noise. ACTUATES all 4 unit fans 20 times and could not get issue to repeat. Unable to replace fan until a determination of which one is making the noise, if the issue is the fan. Customer will follow up with video if they are able to catch it. Call complete as no failures found at this time."
Near San Marcos, TX 78666
Luis
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for no cool. Removed evaporator cover found no frost pattern. Found dye on left hand side of evaporator diagnosed leak at evaporator coil. Installed a new evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Temple, TX 76502
Jonathan M
Job Details: 04/09/2020
WASHER MAYTAG MAV7600AWW "Arrived on site for washer that won’t drain or spin. Inspected unit and work area. Tested unit and unit started buzzing at the timer when put in the use and motor would not run to spin and drain. When looking up the tech sheet it does state that if the motor is running one way and will not go in reverse, it is a timer or wire harness issue. Ordering control and timer and will return ; ordrng 1 22003370 (timer) and 1 WP22003906 (cntrl-elec)"
Near Austin, TX 78724
Wesley
Job Details: 04/09/2020
DRYER WHIRLPOOL WED8000DW4 Arrived on site and found blower jammed with sock. Removed. All checks good Unit is now operating as designed.
Near Lago Vista, TX 78645
Lou
Job Details: 04/09/2020
MICROWAVE FRIGIDAIRE FGMV176NTF "arrived on site to inspect microwave tripping the breaker. Upon further inspection, I opened the unit door and closed it and started the unit on a short 30 second cycle. When I opened the door halfway through the cycle, it tripped the breaker. I contacted Frigidaire Techline and spoke to Russ and advised of my findings and previous repairs. Russ advised that there’s nothing more to do to the unit. I am ordering the Latch/Choke kit (5304523456) per techlines recommendations and the office will have to schedule return service due to the part being out of stock. Unit was left in working condition. ; ordrng 1 5304523456 (LATCH CHOKE KIT)"
Near New Braunfels, TX 78130
Noah D
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDF130PAHS0 "Arrived on site to inspect dishwasher for drain always on, upon inspection found the drain always on and loud noise during operation, changed out switch, no water entered, changed out valve and water enter but pump not working correctly, changed out pump and retested, all functions returned. Job complete"
Near Blanco, TX 78606
Jacob
Job Details: 04/09/2020
REFRIGERATOR FRIGIDAIRE FPRH19D7LF1 Arrived onsite for unit leaking water. Looked at unit. Found that drain hose to drain hole had fallen off. Re connected drain hose. Tested unit. Unit test good. No leaks at this time.
Near Del Valle, TX 78617
Wesley
Job Details: 04/09/2020
WASHER MAYTAG MVWB765FW0 "Arrived onsite and found slight noise during acceleration of spin that sound like electronic breaking to me. Closing ticket for now because noise desists after brief time of acceleration. In event of repeat call back, prescreen rotor stator and control."
Near The Hills, TX 78738
Brandon
Job Details: 04/09/2020
COOKTOP KITCHENAID KCGD506GSS00 "Arrived on site for customer complaint of some burners not working properly. Found rear left weak flame, found center rear orange tips, ordering lp kit, burner heads, valve, tube. Plumber was able to hook up regulator and check pressure check for 2 days, no gas leak. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10732970 (burnr-head) and 1 W10732971 (burnr-head) and 1 W10827690 (tubing-gas) and 1 W10844473 (valve-brnr) and 1 W11022463 (cnvrsn-kit)"
Near Cedar Park, TX 78613
Paul
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for a refrigerator freezing up food in the RC. Tested the temperature of the refrigerator temp is between 37 - 38 degrees. The customer stated the issue is erratic. They stated it will work fine and then one day freeze everything then the next day everything is all wet in the RC and the temp will be back to normal. I called Whirlpool techline and spoke with JK SR# 7727549897 and explained the issue. He stated if the thermistor connections look good to replace the UI and thermistor to try and solve the issue. Replaced the diffuser and the UI. Tested the unit. Unit working as designed. Call complete.
Near Austin, TX 78745
Kevin
Job Details: 04/09/2020
WASHER MAYTAG MVWC416FW Arrived on site and found agitator is broken, replaced agitator and washplate and washer is now operating properly. No water leaks detected at time of service, job complete"
Near Austin, TX 78732
David Z
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ Arrived on site to install previously diagnosed pump to resolve no water pumping issue. Replaced pump / sump and retested. Unit is now working as designed. No water leaks found. Call complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 04/09/2020
DRYER LG DLEX4270V "Arrived on site to inspect dryer for not drying correctly, upon inspection found the heat worked on multiple settings, tested air flow and found little flow, instructed customer to clear vents due to lint. Job complete"
Near Austin, TX 78748
Kevin
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL KDPE234GPS0 "Arrived on site and set dishwasher into a diagnostic cycle found wash motor is not running. Replaced wash motor and ran another diagnostic cycle and it is operating properly now. No water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDF130PAHS0 "Arrived on site to inspect dishwasher for drain always on, upon inspection found the drain always on and loud noise during operation, changed out switch, no water entered, changed out valve and water enter but pump not working correctly, changed out pump and retested, all functions returned. Job complete"
Near Austin, TX 78732
Brandon
Job Details: 04/09/2020
DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on site to drop off part, dropped off part on the steps"
Near Austin, TX 78731
Tyler B.
Job Details: 04/09/2020
COOKTOP JENN-AIR CVGX2423B18 "Arrived to install previously ordered parts, found spark module was not issue, need to return with switches ordrng 1 CTOE (2HR WINDOW ) and 1 CNOTE (2 MAN ) and 4 WPY704512 (switch- va)s"
Near Blanco, TX 78606
Jacob
Job Details: 04/09/2020
MICROWAVE KITCHENAID KOCE500ESS09 Arrived onsite for unit not heating in the oven side. Tested unit. Found that unit was not getting the full 240 volts from wall socket. Instructed customer that an electrician will need to be called to fix issue. No other issues at this time. Job complete
Near Killeen, TX 76542
Al
Job Details: 04/09/2020
DISHWASHER MAYTAG MDB8989SHW0 Arrived to inspect dishwasher not starting.Confirmed the complaint and opened the unit and found a spoon underneath the float switch causing the issues.Removed the spoon and started the unit and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Austin, TX 78735
Kevin
Job Details: 04/09/2020
DRYER WHIRLPOOL WED8300SW0 "Arrived on site and inspected dryer and found tension pulley is squealing during operation. Replaced it and support wheels and dryer is now running quietly. Removed all lint from interior, job complete
Near Elgin, TX 78621
Andy
Job Details: 04/09/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven not heating properly. Tested and inspected unit and found issues with temp sensor. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78704
Luis
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS01 "Arrived on site for no cool in fresh food. Found unit not defrosting. Removed cover found heater lead not installed into harness from manufacturer installation. Installed harness ran diagnostics heater powered on,uploaded picture of disconnected harness to SD-QuickPic"
Near Austin, TX 78738
Brandon
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived on site for customer complaint of unit not producing ice, found e2 error code, ice maker not rotating, found faulty ice maker, I replaced ice maker, unit tested good.
Near Lago Vista, TX 78645
Lou
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "arrived on site to install previously diagnosed and ordered part. Due to ice building up behind the ice maker housing adaptor, I removed and replaced the adaptor and gaskets and is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78748
Robert
Job Details: 04/09/2020
OVEN WHIRLPOOL WFE320M0ES2 Arrived on job for complaints of not heating.. Found only 120v going to bake element. Replaced control and test.
Near Austin, TX 78748
Kevin
Job Details: 04/09/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found digit missing on control panel, replaced control panel and washer is operating normally. No water leaks from connections at time of service, job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 04/09/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of unit not responding, replaced console ordered by previous tech, unit tested good."
Near , TX 78610
Kevin
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site and found right caster is missing, took one picture. Also found lower fresh food crisper drawer is not correct and will need to be replaced. No water leaks from connections at time of service ; ordrng 1 2152958 (screw) and 1 W11162446 (MEAT PAN) and 1 W11251741 (HITCH ) and 1 W11253602 (GLASS) and 1 W11368751 (CRISPER HOLDER) and 1 WP2179826 (rivet) and 1 WPW10304659 (roller-cab)"
Near Austin, TX 78701
Wesley
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW8120HC0 Arrived on site for unit tripping gfci and provided customer instruct on brand new washer. All checks good. Unit is now operating as designed.
Near Kingsland, TX 78639
James
Job Details: 04/09/2020
COOKTOP KITCHENAID KCED606GBL01 Arrived on site inspected unit for damage found left side of cooktop was cracked in multiple places. Took photos of damage. No visible signs of impact. Customer states she slid a pot over to the right to make room for another pot. Then heard a pop when she went to grab other pot. Office to get authorization and schedule return service. ; ordrng 1 AUTHO (AUTHO) and 1 W11051486 (cooktop) and 1 WPW10251108 (elmnt-surf)
Near New Braunfels, TX 78132
Noah D
Job Details: 04/09/2020
WASHER LG WM4270HVA "Arrived on site to inspect washer for spinning problems, upon inspection found motor shudder while turning, changed out rotor and stator and retested, no error codes and smooth spinning. Job complete"
Near Austin, TX 78746
Kevin
Job Details: 04/09/2020
WASHER WHIRLPOOL WGT3300SQ1 "Arrived on site and inspected washer and found lid switch has failed, after replacing it will now drain and spin properly. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Lou
Job Details: 04/09/2020
DRYER LG LG7001XPW0 "arrived on site to install previously diagnosed and ordered parts. Due to the burner not igniting, I removed and replaced the coils and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, when pressing the paddle for water, I can hear the valve opening up but no water is dispensing. I disconnected the water tube at the hinge from the coupling and tested and no water came out of the line. I found that the filter head/reservoir is bad and will need to be replaced. I am ordering the reservoir and will return with prescreened parts. No water leaks observed during service.; ordrng 1 W11346622 (RESERVOIR )"
Near New Braunfels, TX 78130
Noah D
Job Details: 04/09/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to inspect oven for non responsive console, upon inspection found the console not responding but touch screen was working, raced console and retested. No problems found. Job complete"
Near Georgetown, TX 78633
Lou
Job Details: 04/09/2020
COOKTOP KITCHENAID KCGS356ESS00 "arrived on site to inspect cooktop leaking gas. Upon further inspection, customer advised that a plumber had tested the unit and found that the regulator was leaking. Using my liquid gas leak detector, I checked the regulator, hose from regulator to gas line and the connection at the gas line/hose and found no signs of a leak. Customer contacted plumber by phone and I questioned as to where on the regulator he found a leak. Plumber advised that he wasn’t sure where the leak was, but thought it was the regulator. He advised that he thought they tightened the connections at the regulator to the gas hose. I rechecked the regulator with customer present and still found no leaks. I tested the cooktop burners and all are functioning properly with no unusual gas smells. No gas leaks detected during service, job completed."
Near Johnson City, TX 78636
Jacob
Job Details: 04/09/2020
WASHER AMANA NTW4516FW3 Arrived onsite for drain motor not turning off to unit. Put unit in diagnostics. Got F8E1 error code. Replaced valve and control board. Tested unit. Unit test good. No leaks at this time. Job complete
Near Fort Hood, TX 76544
Al
Job Details: 04/09/2020
DRYER WHIRLPOOL WED7500GC0 "Arrived to inspect dryer door not staying closed.Confirmed the complaint and removed and replaced the catch, strike.Reassembled and unit door still wouldn’t stay closed.Ordering inner and outer doors and will return with the other parts ; ordrng 1 W11126813 (INNER DOOR) and 1 W11236403 (OUTER DOOR SHADOW)"
Near Temple, TX 76502
Jonathan M
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL ED5FHEXVB00 "Arrived on site for refrigerator that’s not freezing. Inspected unit and work area. Test the temperature in freezer and found unit sitting at 63° F. Removed evaporator cover and found no frost pattern and no frost on unit. Removed back cover and found 3 in 1 starting device mounted to unit. Prior repair company who worked on this machine cut and modified the wire harness to fit 3 in one starting device. See photo. Checked compressor for amperage and found 0.012 A. Unit will need sealed system repair, starting device and new harness replaced to complete repair. Ordering parts and office will need authorization for this repair. If we get authorization, office will need to contact customer about a reschedule date due to wire harness behind a PSP item. ; ordrng 1 2311733 (harns-wire) and 1 W10139462 (compressor) and 1 W10843121 (filter dryer) and 1 W10913906 (coupler) and 1 WP2188823 (evaporator)"
Near Del Valle, TX 78617
Wesley
Job Details: 04/09/2020
WASHER MAYTAG MVWB835DW3 Arrived onsite to perform repair and found washplate seized and immovable with vice grips and prying. Ordering washplate for return to be replaced. ; ordrng 1 W10902814 (washplate)
Near Harker Heights, TX 76548
Al
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived to inspect dishwasher cleaning issues.Found the float switch was stuck in the up position due to debris underneath.Cleared the obstruction and tested the unit in diagnostics test mode. There were no errors.Unit works as designed.All water lines were dry at the time of service.Landlord contacted.Job complete
Near Woodway, TX 76712
Jonathan M
Job Details: 04/09/2020
DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer that was not heating. Inspected unit and work area. Tested voltage at the wall and found proper voltage. Tested voltage at the terminal block and found proper voltage tested thermal cut off, heater, High limit thermostat, and fuse. Found thermal cut off open. Replace thermal cut off and tested unit. Unit is working as designed. Advised customer to get an aluminum vent hose due to their hose being too long and slightly kinked due to size. Call complete."
Near Austin, TX 78705
Leonardo
Job Details: 04/09/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete
Near Kingsland, TX 78639
James
Job Details: 04/09/2020
ICE MACHINE WHIRLPOOL WUI75X15HZ00 Arrived on site. Tested operation and found ice slab hung up. Removed iced lab and started new cycle to test. Found cutting grid was causing the slab to hang up. Removed gird and replaced with new grid. Tested all functions and everything is working properly. Job complete
Near Austin, TX 78705
Leonardo
Job Details: 04/09/2020
RANGE WHIRLPOOL WFE515S0JS Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete
Near Hutto, TX 78634
Andy
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Arrived on site for refrigerator not making ice. Upon arrival customer informed that ice maker bin filled with water and froze up found this is the case and bin will not come out. Unit will need ice maker and water valve. Ice maker is still covered.Instructed customer to defrost unit and how to do so safely as to prevent water damage risk.
Near Cedar Park, TX 78613
Paul
Job Details: 04/09/2020
OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite for a wall oven that is not turning on. I found the control panel with voltage and not responding correctly. The unit is connected to WiFi. The control panel needs to be replaced. Ordering W11428583 CONSOLE. Office to RS.; ordrng 1 W11428583 (CONSOLE)
Near Austin, TX 78731
David Z
Job Details: 04/09/2020
MICROWAVE JENN-AIR JMW2430DS03 "Arrived on site to diagnose me oven combo that is now throwing an F1E5 inverter error. Per diagnostic guide checked and replaced inverter with new, me control board with new. Retested and error came back. Replaced noise filter and console due to a stuck key error as well. Retested and magnetron error F1E6 Came back. Removed wave guide cover after talking to Joel at tech line and found a heat blister on the wave guide cover showing a failed wave guide.
Near Lakeway, TX 78738
Brandon
Job Details: 04/09/2020
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for customer complaint of damaged panel, I replaced panel, unit test good."
Near Austin, TX 78750
Tyler B.
Job Details: 04/09/2020
RANGE WHIRLPOOL WEG745H0FS0 "Arrived to inspect unit with low flames. Tested bake and broil and not enough gas was being released to ignite, replaced regulator but had same issues. Found unit to have been converted to LP propane at one point. And needs a naturalgas kit, or all burner cups and bake and Broil burners replaced ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (UNKOWN PART)"
Near Belton, TX 76513
Jonathan M
Job Details: 04/09/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site for freezer that is not cooling. Inspected unit and work area. Customer had unit unplugged for several days. Plugged the unit in and unit did not start right away. Found unit had prior sealed system work done to the unit due to service taps on the compressor. However, the dye drier had not been replaced. Therefore, I was unable to find any leaks. Unplugged starting device and re-plugged starting device in. Compressor came on and I checked amperage at the compressor and found it at .800 A. Checked evaporator for frost and found no frost and a slight hissing sound that was pulsating. Called PR and he advised to send sealed system parts. Ordering evaporator, compressor, and service taps. Ordering parts and office will need to schedule customer when sealed system tech is available and to verify whether unit will be repaired. ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"
Near Georgetown, TX 78633
Paul
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the compressor. I installed a UV drier and a low side service tap on the compressor. I cleared the RC drain tube that was restricted. I vacuumed the system and it held a 30 psi vacuum for 20 minutes. I charged the system with 5.3 oz’s of R134A refrigerant. I tested the unit and it is working as designed.Call complete.
Near Austin, TX 78741
Leonardo
Job Details: 04/08/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not draining. Test unit and found plug at disposal still on. Removed plug test unit and unit test good job complete.
Near Hutto, TX 78634
Andy
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on site for FC door not closing properly. Tested and inspected unit and found door misaligned. Realigned and tested unit. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78701
Wesley
Job Details: 04/08/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site and installed new DW door. All checks good. Unit is now cosmetically correct.
Near Austin, TX 78701
Wesley
Job Details: 04/08/2020
DRYER WHIRLPOOL WED560LHW1 Arrived on site for dented top and replaced dented top. All checks good. Unit is now operating as designed.
Near Spicewood, TX 78669
Brandon
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for customer complaint of unit leaking every few days, found clog in drain extension, I removed clog, unit tested good."
Near Austin, TX 78701
Wesley
Job Details: 04/08/2020
MICROWAVE KITCHENAID KOCE500ESS09 Arrived onsite for scratched door glass. Replaced scratched door glass. All checks good.
Near Seguin, TX 78155
Noah D
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM "Arrived on site to inspect fridge for non lighting, upon inspection found the lights dim, replaced fridge light with no change, didn’t have correct freezer light due to mispacked part, reordering lights and control. Complete; ordrng 1 W10366605 (CONTROL) and 2 W10515057 (LIGHT )s and 1 W10515058 (LIGHT )"
Near Georgetown, TX 78628
Al
Job Details: 04/08/2020
WASHER LG WM2050CW "Arrived to inspect front load washer off balance.Confirmed the complaint and noticed the previous tech set the front left foot in the crack of the tile, causing the unit to be off balance.I corrected the issue and remained on site until the customer could wash a quick load of towels.Unit balancing issues corrected.Job complete All water lines were dry at the time of service."
Near Waco, TX 76708
Jonathan M
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site for refrigerator that is still leaking. Previous repair done on this was removing obstruction from drain tube causing the unit to leak water into the freezer section floor and onto the floor. Today when coming back for similar complaint, found leaking was coming from ice melting at her ice dispenser. Advised customer to make sure all ice was dispensed when calling for it.
Near Kyle, TX 78640
Robert
Job Details: 04/08/2020
WASHER MAYTAG MHW5630HC0 Arrived on job for complaints of leaks. Found the bellow damaged. Replaced bellow and test.
Near Austin, TX 78730
Luis
Job Details: 04/08/2020
WINE COOLER FRIGIDAIRE FGWC5233TS "Arrived on site for loud noise. Per customer fluid noise like ice hitting fan,customer unplugged unit for a couple hrs repowered unit and no noise. At time of visit unit was at set temp and off,removed cover found no obstructions around fan motor,u it powered on and started cooling adjusted Evap thermistor reassembled unit no odd noise water draining correctly to drain."
Near Leander, TX 78641
Lou
Job Details: 04/08/2020
OVEN WHIRLPOOL RBD305PRS00 "arrived on site to inspect wall oven not responding. Upon further inspection, I found the power on to the unit but none of the buttons would respond. I removed the control and advised the customer that it would be approximately 7-10 business days before we get it back at which time, the office will contact them and schedule return service. Unit was left turned off at the breaker. I am ordering a rebuild control and CNOTE-LSO. ; ordrng 1 CNOTE (LSO) and 1 REBUILD (OVEN CONTROL)"
Near Cedar Park, TX 78613
Lou
Job Details: 04/08/2020
REFRIGERATOR LG LFXS26596S/00 "arrived on site to inspect refrigerator ice maker broken. Upon further inspection, I found the ice maker tray broken. I removed and replaced the assembly and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Salado, TX 76571
Jonathan M
Job Details: 04/08/2020
RANGE LG LSE4613ST "Arrived onsite for Range that won’t turn on or heat. Inspected unit and work area. Tested voltage at the wall and found improper voltage. Found 85V from L1 to L2, 25V from L1 to neutral, and 125 V from L2 to neutral. Checked thermistat and elements for continuity. All tested good.Call complete."
Near Austin, TX 78759
David Z
Job Details: 04/08/2020
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site to diagnose washer that had a control panel hot to the touch and scorched. On arrival verified a brown burn mark in the front of the UI interface panel. Will need to order part W10911023 UI panel to resolve. Will also return with main control just in case, but saw no damage to control or wiring, just UI panel. .; ordrng 1 W10911023 (panel-cntl)"
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 04/08/2020
WASHER MAYTAG MVWB855DC3 "Arrived to inspect unit stopping cycle, and display issues, found lid lock errors stored, and found unit needed console. Spoke to tl Bruce #7727540388 and documented findings."
Near Liberty Hill, TX 78642
James
Job Details: 04/08/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived on site and installed new harness. Tested operation and found unit working properly and all functions test good. Job complete
Near Austin, TX 78757
Jacob
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for freezer door not closing properly. Tested unit. Door to unit was difficult to open or close correctly. Replaced slides and brackets. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78748
Kevin
Job Details: 04/08/2020
REFRIGERATOR MAYTAG MFI2266AEB "Arrived on site and inspected refrigerator and found frost buildup on right hand side. Found a 2 inch piece of magnetic strip from the right fresh food door has fallen and created an air gap after clearing freezer gasket is closing properly.