Near Austin, TX 78731
Luis
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for no cool. Removed compressor cover found no traces of dye in compressor compartment,removed evaporator cover found no traces of dye on evaporator. Resoldered weld joints,vacuumed system down,unit slowly losing vacuum Checked weld joints no leaks. Diagnosed leak could be from manufacture weld joints on evaporator that are covered under heat shrink. Ordering a new evaporator ; ordrng 1 WPW10317014 (EVAPORATOR )"
Near Austin, TX 78738
Brandon
Job Details: 05/31/2019
WASHER SAMSUNG WF448AAPXAA "Arrived on site for customer complaint of water level error, I found a lot of suds inside unit when no soap was added during test cycle. Instructed customer to clean unit and use less soap
Near Austin, TX 78750
Lou
Job Details: 05/31/2019
DISHWASHER MAYTAG MDB7749SBM3 "arrived on site to inspect dishwasher no operation. Upon further inspection, I find the unit unresponsive at the UI panel. I removed the outer door panel and found that the control had shorted and melted. Also found that the power/element connector was melted. I tested voltage to the unit at the connector and got 125V. I tested the element and it showed to be good, but it had a rusted spot on it. I put the unit back together and left it unplugged at the control and the power off for safety reasons. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and installed new gaskets, adapter and ice maker. I also installed perma gum around intake and return air ducts on rear wall to aid in sealing of air. Cycled power to unit and tested. Unit tests good. Job complete"
Near Austin, TX 78724
Joseph C.
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site for “broken knob” complaint. Inspected unit and found control panel broken. Removed and replaced control panel. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 05/31/2019
RANGE GE JGBS10DEKWW "Arrived on site for unit not igniting on left side of burners, found spark module had failed, replaced and tested good. No gas leaks on site"
Near Georgetown, TX 78626
Thomas L.
Job Details: 05/31/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site for poor washability concerns. Found that the spray arms were loose and not turning with full force. Corrected lower spray arm and unit now has proper washability performance. Suggested to customer to raise water temperature and run cleaner through unit to maximize its performance.
Near Round Rock, TX 78665
Andy
Job Details: 05/31/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven with low fan speed. Checked for error codes and found F8-E0 (Low fan speed) And F6-E4 (UI ACU status mismatch) Found issues with unit due to failed control and UI ordering parts and 1 W11261167 (CONTROL ) and 1 W11296171 (UI)
Near Round Rock, TX 78665
Andy
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher door opening too fast. Tested and inspected unit and found spring bent at end not connected to spring bushing. Made adjustments to spring and connected. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78758
Wesley
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/31/2019
RANGE GE JT3000DFBB "Arrived on site for customer complaint of broken glass, I found the new glass window had debris between the two sheets of glass which I could not clean, ordering new glass. ; ordrng 1 WB56X27480 (window pack asm)"
Near Austin, TX 78703
Luis
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for ice spilling on floor,per customer in the middle of night ice will empty bin on floor,tested ice dispenser not engaging,power cycled unit found auger motor constantly running without engaging switch after a power cycle. Called tech support per tech support need to replace Niagera control 7724973013; ordrng 1 WP2318054 (CONTROL) and 1 WPW10200659 (CONTROL)"
Near Austin, TX 78754
Joseph C.
Job Details: 05/31/2019
WASHER WHIRLPOOL MVWB835DW3 "Arrived on site for “F06E02 error code” complaint. Per my previous diagnosis, removed and replaced console. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
Ron
Job Details: 05/31/2019
DRYER SAMSUNG DV448AEP/XAA "Arrived on site for dryer not heating. Performed diagnostics mode and tested voltage to unit, found within range. Tested relay on control to element and found correct. Gained access to heating element assembly and thermal fuses. Found thermal cut off opened. Manufacturer recommends to replace as assembly.
Near Austin, TX 78717
Lou
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher not advancing. Upon further inspection, I placed the unit in diagnostics showing no error codes. I found that the unit is plugged into an extension cord to an outlet on an adjacent wall across from the unit. Unit operated as designed. I ran the unit in normal mode and after approximately 7 mins the unit stopped and the motor sounded as if it was having a difficult time starting back up. I unplugged the OWI sensor and the unit operated. I also found that the dispenser door was broken. I removed and replaced the dispenser and tested. It operated as designed. I used a dispenser from another completed job from today. I am ordering an OWI sensor and will return with the sump/motor assembly and main control. No water leaks observed during service.; ordrng 1 W11084121 (sensor)"
Near Leander, TX 78641
Ron
Job Details: 05/31/2019
VENTHOOD WHIRLPOOL GXW7336DXS1 "Arrived on site for noisy vent hood / observed operation, found slight vibration. Installed sounds pads, operational sound level was improved. Confirmed all vent hood operations worked with no issues. I spoke with builder got confirmation failure was corrected"
Near Pflugerville, TX 78660
Andy
Job Details: 05/31/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for damaged door gasket. Inspected unit and found failed door gasket. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer to let set for 24 hours to make sure adhesive sets properly. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Andy
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on site washer making loud noise. Tested and inspected unit and found agitator loose. Removed and reinstalled and tighten properly. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Ron
Job Details: 05/31/2019
COOKTOP KITCHENAID KICU500XBL01 "Arrived on site for to install previous diagnosed parts. Removed all parts and installed new. Found no power at UI, disassembled unit and tested fuse on module and found closed. Tested voltage to unit at terminal block and found 240 volts. Found module DOA.. ; ordrng 1 W10857230 (module)"
Near Georgetown, TX 78633
Ron
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KRMF706ESS02 "Arrived site for no ice and freezer is not freezing. Checked freezer temp read 22 degrees and refrigerator 38 degrees. Enter test mode received open fresh food thermistor, ran test a second time thermistor passed. Determined control board faulty.; ordrng 1 WPW10675033 (cntrl-elec)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/31/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site or right to burner knobs being hard to turn. Found that the control panel was not properly in place. I just did control panel brackets and control to allow for proper burner knob functions. House was unoccupied and open. Notified builder via phone.
Near Austin, TX 78751
Scott
Job Details: 05/31/2019
WASHER MAYTAG MHW5100DW "Arrived on site for door locked and error code. Customer had shut off breaker , and has used unit couple of times with no issues . Ran diagnostics got over flow error . Test cycle all checked good . Couldn’t duplicate error . No water leaks detected at time at service . Job complete"
Near Wimberley, TX 78676
Brandon
Job Details: 05/31/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for customer complaint of dishwasher not draining, found customer had recently installed garbage disposal and didn’t remove the plug. After removing the plug, unit tested good.
Near Red Rock, TX 78662
Steve C.
Job Details: 05/31/2019
MICROWAVE WHIRLPOOL MHE14XKB Arrived on site for the unit is not heating. Tested the unit and found no amp draw on the magnetron. Found the magnetron is defective.
Near Seguin, TX 78155
Robert
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW5090GW Arrived on job for complaints of filling with water in off position. Stack unit need 2 techs ; ordrng 1 CNOTE (2 TECH ) and 1 W11044834 (valve)
Near Austin, TX 78750
Paul
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived onsite for the refrigerator still not making ice. I found the ice maker turned off on the emitter control. Ms stated they hadn’t touched anything since the previous tech left. I found no error codes in the ice maker. I ran the harvest test and the fill test and the unit worked as designed. I set the unit to max ice and the ice box fan is working as designed. The unit should be working as designed and I explained this to ms. Call complete.
Near Blanco, TX 78606
Robert
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on job for complaints of gasket damaged and mullion wet. Replaced gasket and checked mullion, found open wire in mullion. ; ordrng 1 WPW10311757 (rail-mulln)"
Near Buda, TX 78610
Robert
Job Details: 05/30/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of leaks. Stack u it need 2 men. Ordered hoses for under side. No sign water from above. Able to see after removing bellow.; ordrng 1 CNOTE (2MAN) and 1 W11316609 (PUMP ASSEMBLY ) and 1 W11318802 (HOSE) and 1 W11321010 (DISPENSER )
Near Austin, TX 78748
Leonardo
Job Details: 05/30/2019
MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to test unit for door not closing. Test unit and found broken door key on door. Will need to order new black door W11247223. ordrng 1 W11247223 (DOOR BLACK )
Near Austin, TX 78745
Kevin
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site and inspected refrigerator and found it is still frosting over the evaporator. Will need to bring back control board, user interface, and a new thermistor to correct the issue. Tightened the current thermistor to the evaporator with zip ties, this might provide some usability for the customer while the parts are on order. No water leaks from connections at time of service,.; ordrng 1 W11196400 (CONTROL) and 1 W11214887 (UI) and 1 W11366397 (HARNESS)"
Near Salado, TX 76571
Al
Job Details: 05/30/2019
RANGE GE JB258DM1BB "Arrived to inspect range burners not working. Confirmed the Back Left burner and switch & Front right burner and switchNeeded to be replaced, due to burners not working.Ordered 2 switches and 2 surface burners.Needs more work.; ordrng 2 WB24T10025 (ELEC RNGE SRFCE BRNER CNTRL SWTCH2 500W)s and 2 WB30X31057 (8” SURFACE BURNER)s"
Near Killeen, TX 76543
Al
Job Details: 05/30/2019
WASHER MAYTAG MVWX655DW Arrived to inspect washer making loud noises during operation.Plugged in unit and unit sounds are NORMAL sounds for the unit.CALIBRATED UNIT AND AGITATING AND SPIN CYCLES WERE NORMAL SOUNDS.JOB COMPLETE
Near Cedar Park, TX 78613
James
Job Details: 05/30/2019
DISHWASHER IKEA IUD8555DX4 Arrived on site and tested operation. I found that the wheels for lower rack are warped on front 2 rollers causing rack to roll off the side of the door. Ran diagnostics to test for faults and operation. I found that the unit is operating properly and no faults at end of cycle. Unit will need new rollers on lower rack to repair; ordrng 4 WPW10195417 (wheel)s
Near Austin, TX 78731
Paul
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KSSP48QFS05 Arrived onsite for the refrigerator with a no ice condition due to not filling with water. I jumped the unit to put it in a harvest and the unit completed the harvest but did not fill. I jumped the valve at the ice maker and the mold filled with water. I replaced the ice maker. I jumped the new icemaker to put it in a harvest and the mold still didn’t fill with water. I jumped the valve again from the ice maker and the mold started filling. I ran a second harvest and the mold filled with water. I explained to the customer that the valve did have issues and was not opening every time. Call complete.
Near Georgetown, TX 78626
Steve C.
Job Details: 05/30/2019
DISHWASHER KITCHENAID KDTM404EBS3 Arrived on site for the unit panel is damaged. Found a small dent on the lower section. Replaced the panel and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Johnson City, TX 78636
Robert
Job Details: 05/30/2019
REFRIGERATOR FRIGIDAIRE LGHX2636TF Arrived on job for complaints of frost in freezer top. Replaced gasket and test operation.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/30/2019
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for unit only working in quick wash. Powered on unit and found unit not starting on normal. Removed console and control and replaced both than unit tested good. Now starting and washing on all cycles. No leaks on site
Near Austin, TX 78729
Wesley
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and heat treated freezer gasket due to sweating on outside. Likely air pocket in door allowing sweating to occur. Ordering door to repair. Office to reschedule. ; ordrng 1 LW11202405 (STAINLESS FREEZER DOOR)
Near Austin, TX 78733
Scott
Job Details: 05/30/2019
OVEN KITCHENAID KOSE500ESS04 "Arrived on site , replaced hinges ,outer glass ,vent . Replaced door . All checked good . Quick preheat . Job complete ."
Near San Marcos, TX 78666
Kevin
Job Details: 05/30/2019
RANGE JENN-AIR JJW9530CAW "Arrived on site and found right hinge has failed on door, hinge is no longer available to be ordered due to age.
Near Pflugerville, TX 78660
Steve C.
Job Details: 05/30/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for the unit will not stop and will continuously wash. Customer advise that she has to unplug the unit or else it will continuously wash. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78681
Arthur B.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for customer complaint of water dispenser leaking water on bottom on RC floor. Did find, filter was not fully installed to housing. Was able to properly secure filter using channel locks. Did find also that customer does not have filter cap for easy installation. Advised customer of findings and advised will have filter cap shipped to customer’s home. No other issues found. All water connections were dry at time of service.; ordrng 1 CNOTE (SHIP2CUST) and 1 W11189114 (cap-filter)"
Near Austin, TX 78754
Joseph C.
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for “not cooling in fresh foods area” complaint. Inspected unit and found massive amount of ice on fresh foods evaporator. Instructed customer to have unit thawed out 24 hours before tech returns for repairs. No leaks detected, at time of service.
Near Austin, TX 78744
Kevin
Job Details: 05/30/2019
WASHER AMANA NTW4605EW0 "Arrived on site and replaced drain pump diagnosed on previous visit, after replacement ran a calibration cycle and washer is operating properly. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Ron
Job Details: 05/30/2019
VENTHOOD WHIRLPOOL GXW7330DXS1 Arrived on site for vent hood rattling. Performed diagnostics and tested vent hood. Removed vent hood and found sheet rock interfering with fan. Removed object and installed motor. Tested unit. All tested good.
Near Austin, TX 78749
Kevin
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL HR90961236 Arrived on site and inspected refrigerator and there is a shallow dent on the right hand side corner of the fresh food door. No water leaks detected at time of service.
Near Austin, TX 78703
Leonardo
Job Details: 05/30/2019
OVEN KITCHENAID KEBS278DBS11 Arrived on site to replace hinges. Replaced hinges test unit an dunit test good job complete.
Near Austin, TX 78730
Paul
Job Details: 05/30/2019
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for the dryer that has an odor. Ms stated the unit hasn’t been drying the clothes and after the cycle they are still wet. I found the dryer cycling between 120-165 degrees at the exhaust with the flex hose disconnected but with the hose connected the temperature would stay idle indicating the apartment venting is restricted. I advised ms to call the maintenance team and have the duct cleaned. Call complete.
Near Georgetown, TX 78626
Steve C.
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on site for the unit is not washing dishes. Tested the unit and found the unit will fill up with water and nothing happens. Found the unit sump and motor is defective. Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78626
Joel G.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS00 "Arrived on site to install parts I previously ordered. Replaced all parts and verified operations. Verified no water leaks at time of svc call.
Near Round Rock, TX 78665
Arthur B.
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived onsite for customer complaint of dishwasher getting error F3E2 and not starting. Attempted to enter diagnostics and found, UI panel not responding to touches. Found control panel faulty. P&L are as follows; W10815487 (UI Panel). Removed and replaced UI assembly. Reassembled. Tested unit. Unit now comes on as intended. All water connections were dry at time of service."
Near Little River-Academy, TX 76554
Al
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Near Cedar Park, TX 78613
Joel G.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL KFCP22EXMP4 Arrived on site to diagnose dripping from frz side and not making ice. Found thick layer of ice due to drain clogged and not allowing door to close properly and activate door switch. Replaced drain tube and verified operation of ice maker and defrosted drain. Verified no water leaks at time of svc call.
Near , TX 78641
Andy
Job Details: 05/30/2019
WASHER LG WT7600HKA Arrived on site for washer not operating properly. Tested and inspected unit and found issues with pump assembly. Removed failed part and replaced with new. Also found drain hose too far down drain line. Adjusted and zip tie line in place. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78745
Leonardo
Job Details: 05/30/2019
DISHWASHER UNKNOWN UDT555SAFP0 Arrived on site to replace hinges. Replaced hinges test unit and unit test good.
Near Killeen, TX 76542
Al
Job Details: 05/30/2019
DISHWASHER MAYTAG MDB8989SHZ0 Arrived to inspect dishwasher not powering on. Confirmed the complaint and removed and replaced the control. Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE.
Near Round Rock, TX 78665
Arthur B.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite for customer complaint of 5 door refrigerator making grinding noises. Found FC door not closing properly and condensation build up. Also found ice scrapping on FC evaporator fan. Removed all ice build up near fan. Adjusted doors and cleaned all condensation. Door now closes well to cabinet. All water connections were dry at time of service.
Near Austin, TX 78735
Kevin
Job Details: 05/30/2019
WASHER WHIRLPOOL WFW75HEFW0 arrived on site and found saved F5E2, ran a diagnostic cycle and all functions are operating properly. Started washer with the correct amount of detergent on a normal cycle with a normal load. Washer is progressing normally, spoke with tech line and they had no further recommendation on how to change customers experience. Took a picture that customer had written “test” several times and pressed marker points with a waterproof marker She then described how the written word “test” came off but the points did not. Washer is operating as intended, no water leaks from connections at time of service.7724959772"
Near Leander, TX 78641
James
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site and inspected for dYe with uv light. I found no dye but freezer is not cooling. Installed new compressor, drier, and 3 way valve. Charged with 6oz 134a and tested for proper cooling. Both compartments now cooling. Instructed customer that unit will take 24 hours to reach set temp and 48 hours for ice production"
Near Hutto, TX 78634
Andy
Job Details: 05/30/2019
DISHWASHER GE GDF520PGJ2BB Arrived on site for dishwasher not operating and beeping tested and inspected unit and found unit will intermittently work and not work at times. Found issue to be with door latch. Ordering latchno water leaks present at time of service.; ordrng 1 WD21X10490 (LATCH )
Near Austin, TX 78749
Kevin
Job Details: 05/30/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site and found UI is not responding reset connection and functions have returned. No water leaks detected at time of service, job complete"
Near Austin, TX 78749
Kevin
Job Details: 05/30/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found user interface is not responding, disconnected control panel and after resetting connection it is now functioning normally. No water leaks from connections at time of service, job complete"
Near Lakeway, TX 78738
Brandon
Job Details: 05/30/2019
RANGE WHIRLPOOL RBS305PRB00 "Arrived on site for customer complaint of door lock not unlocking, found faulty control. I replaced control, unit tested good."
Near Georgetown, TX 78626
Steve C.
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for the dispenser lid will not open during cycles. Tested the unit in diagnostics and found the dispenser lid is defective. Replace the dispenser assembly and tested the unit. Unit works properly and all water connections are dry at the time of service.
Near Cedar Park, TX 78613
Joel G.
Job Details: 05/30/2019
DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose dryer PTS switch fallen. Found switch and button needing replaced. Replaced parts and verified operation. Informed customer of regular venting cleaning and fire hazards.
Near Austin, TX 78704
Wesley
Job Details: 05/30/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site and found unit pressure system fault. Complaint of not spinning out clothes consistently. Cleared drain hose and tested unit. All checks good. Advised less soap and use and affresh cleaning. All checks good.
Near Austin, TX 78745
Kevin
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site and inspected refrigerator and found it is dented on the right hand side towards the rear of the cabinet. Cardboard rear panel is also torn. Doors were not leveled and have scratched the interior surface floor of the liner and upper interior. Took pictures, Spoke with techline to report physical cosmetic damage.
Near Austin, TX 78759
Steve C.
Job Details: 05/30/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for the unit dispenser will not close. Tested the unit and found the gasket on the dispenser came apart. Replaced the dispenser and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78132
Luis
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site for leaking after prev tech already cleared drain. Found ice build up in drain in fresh food compartment,removed compressor cover,removed drain tube in compressor compartment found obstruction in drain,cleared drain tube,reinstalled drain tube added sealer around drain tube. Advised customer to defrost unit 24hrs to clear drain"
Near Leander, TX 78641
James
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KSBS25IVBL01 Arrived on site and found ice build up in ice chute. Accessed paddle and ice door. I found that the chute kit was coming off door. Removed and found that the liner is separating from chute opening. Installed new door kit and found it will not align properly due to separation. Unit will need new door to repair ; ordrng 1 CNOTE (AUTHO) and 1 LW10214263B (dor-fip bl)
Near Austin, TX 78731
Paul
Job Details: 05/30/2019
DRYER WHIRLPOOL WED94HEXW1 Arrived onsite for the dryer that giving a check lint screen message. I found the temperatures cycling between 142-172 degrees and the dryer working as designed. Ms stated the message had stopped appearing. I checked stored error codes and had an F4E3 restricted airflow error but the unit is venting correctly at this time. I ran the install diagnostics cycle and found the dryer functioning properly and showing good airflow. I did find a kink in the duct coming out of the wall and it is possible that lint could have built up there at one point. Call complete.
Near Austin, TX 78731
Paul
Job Details: 05/30/2019
MICROWAVE KITCHENAID KMHS120ESS7 Arrived onsite for the microwave to replace the damper that was damaged on the previous visit and possibly the wrapper because it’s bowed out by the control panel. I found the inner rail next to the control panel bowed out causing the wrapper to bow out. I straightened the inner rail and the wrapper is even with the control now. I trimmed the house vent off even with the bottom of the cabinet but the damper wouldn’t clear the hole without damaging it. The wall bracket should have been installed a little lower. I removed the duct after mounting the microwave and installed the damper. I remounted the duct and tested the fan to make sure the damper was opening and closing. The unit is working as designed. Call complete.
Near Hutto, TX 78634
Thomas L.
Job Details: 05/30/2019
COOKTOP GE JGS650SEF1SS Arrived on site or improper burner operations. One of the burner valves has damaged threads. Package is plastic bag and allowed damage..; ordrng 1 WB21X20612 (valve burner )
Near Georgetown, TX 78628
Steve C.
Job Details: 05/30/2019
OVEN WHIRLPOOL WFE550S0HZ0 Arrived on site unit has the error code F6E1. Found the unit broil will not turn off. Found the control board is defective. Replace the control board and tested the unit. Unit works properly and job complete.
Near Austin, TX 78753
Joseph C.
Job Details: 05/30/2019
OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site for “oven not working” complaint. Inspected unit and found unit will come on and shut off after a minute. Light will not shut off, either. Door rod is missing. Ordering new door rod and control. . No leaks detected, at time of service.; ordrng 1 W10273192 (rod-door) and 1 W10885069 (cntrl-elec)"
Near , TX 78633
Joel G.
Job Details: 05/30/2019
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site to install parts I previously ordered. Installed all parts and verified operations. All is normal. Customer to follow user/care guide for best performance of unit.
Near Austin, TX 78705
Wesley
Job Details: 05/30/2019
ICE MACHINE WHIRLPOOL KUIC18NNZS0 Arrived on site and started icemaker up and found unit operating without compressor function. Sounds indicated possible start relay issue. Ordering compressor and Evap and start device. ordrng 1 SEALEDSYSTEM (2 HOURS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W11098401 (relay-strt) and 1 WPW10143759 (dryer) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)
Near Austin, TX 78736
Leonardo
Job Details: 05/30/2019
RANGE WHIRLPOOL G7CG3665XS00 Arrived on site to replaced all parts. Replaced parts test unit for gas leaks no leaks present at this time. All burners working and operating as designed.
Near Kingsland, TX 78639
Cliff
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Arrived on site to diagnose a refrigerator that is building frost on the freezer wall. Tested unit and found no mechanical failures at this time but airflow restricted through freezer temperature settings and item placement and fresh food section. Advised homeowner on the settings and item placement to prevent air blockage. No further repairs are needed at this time and all is working properly. No leaks were found at time of service.
Near Austin, TX 78738
Brandon
Job Details: 05/30/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for customer complaint of unit not producing ice, I found faulty valve, I replaced valve unit tested good.
Near Marble Falls, TX 78654
Cliff
Job Details: 05/30/2019
REFRIGERATOR GE DFE28JSKBSS "Arrived on site to replace ice door, indoor control, and water valves for refrigerator. Replaced all parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."
Near Johnson City, TX 78636
Robert
Job Details: 05/30/2019
WASHER MAYTAG MVWB835DW3 Arrived on job for complaints of not cleaning well. Ran diagnostics and no codes. All water valves working. Ran calibration to help with load size. No leaks detected at time of service
Near Austin, TX 78749
Luis
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for no ice. Icemaker not running through a forced cycle,diagnosed faulty icemaker,installed new icemaker power cycled unit,icemaker ran through a cycle and filled with water"
Near , TX 78633
Thomas L.
Job Details: 05/30/2019
DRYER LG DLE7200WE Arrived on site for no operation. Unit has a failed door switch.
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 arrived on site and replaced LED light in freezer. Water connections are all dry
Near , TX 78633
Thomas L.
Job Details: 05/30/2019
DRYER LG DLE7200WE Arrived on site for no operation. Unit has a failed door switch.
Near Georgetown, TX 78626
Steve C.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM00 On site for the new door that was previously replace the greens are going vertical instead of horizontal. Replace the right door and the nameplate and the unit is working properly. All water connections were dry at the time of service.
Near Austin, TX 78746
Scott
Job Details: 05/30/2019
DRYER MAYTAG MGDB765FW0 Arrived on site for door popping open . Found latch had flattened out . Replaced catch . Also found stuck keypad on UI. Ordering UI overlay . call to set return; ordrng 1 W11089306 (OVER LAY UI CONTROL)
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/30/2019
RANGE WHIRLPOOL GW399LXUS06 Arrived on site for unit not accepting commands. Found defective switch membrane not accepting numeral commands. Replaced membrane and unit now accepted all commands.
Near Pflugerville, TX 78660
Arthur B.
Job Details: 05/30/2019
DRYER ROPER RED4516FW0 Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and found dryer venting on outside with very little air coming out. Advised customer to have dryer venting check by apartment maintenance. No other issues found. Dryer vent clean of lint at time of service.
Near Leander, TX 78641
James
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KFCO22EVBL2 Arrived on site and inspected unit for leaks. I found drain frozen. Installed new drain tube and cleared ice from evaporator tray. Unit tests good. Job complete
Near Austin, TX 78759
Wesley
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL KFXS25RYMS4 "Arrived onnsite and found drawer slide on shelf to have slipped out of rivets. Either entire shelf with drawer is needed as assembly. Or shelf, both slides and rivets are needed 1 W11243759 (SHELF AND ROLLER ASSEMBLY )"
Near Cedar Park, TX 78613
Joel G.
Job Details: 05/30/2019
RANGE WHIRLPOOL WFG505M0BW0 Arrived on site to install parts ordered by previous tech. Replaced parts and verified operations. Found no leaks at time of svc call.
Near Burnet, TX 78611
Ron
Job Details: 05/30/2019
REFRIGERATOR GE ZISS480DRISS Arrived on call for a no cool issue. Confirmed evaporator fan and condenser fan are running. Tested compressor voltage and found within range. Found condenser at ambient temperature. Found restriction in seal system. Sealed system failure needs replacement compressor / evaporator / drier / access valve. 1 TJAF120 (ACCESS VALVE ) and 1 WR84X10038 (evap asm w/heater) and 1 WR86X96 (drier) and 1 WR87X10111 (compressor)
Near Kingsland, TX 78639
Cliff
Job Details: 05/30/2019
REFRIGERATOR ELECTROLUX EI32AF80QSE Arrived On site to replace icemaker and water valve for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Round Rock, TX 78681
Arthur B.
Job Details: 05/30/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for customer complaint of wall oven door dented. Confirmed issues. Removed and replaced outer door assembly. Reassembled. Installed nameplate. Customer satisfied with new replacement. No other issues found.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/30/2019
ICE MACHINE KITCHENAID KUIC15PLXS2 Arrived on site to diagnose an ice machine that is not producing. Found cutter grid broken in unit. Replaced cutter grid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78739
Leonardo
Job Details: 05/30/2019
MICROWAVE WHIRLPOOL GT4175SPS4 Arrived on site to test unit for unit not heating. Test unit and found bad magnetron and wires melted to transformer and transformer connection burned off. Will need new magnetron new transformer and wire harness.
Near Marble Falls, TX 78654
Cliff
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Arrived on site to diagnose a refrigerator is building moisture in the cavity. Tested unit and found air leak through door gasket on lower right RC door. Reshaped gasket using applied heat and tested unit. Found all is functioning properly at this time. There’s no water hooked up to unit at time of service.
Near Austin, TX 78737
Kevin
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site and inspected refrigerator and found water dispenser is not operating properly. Water flow is weaker when water filter is installed. When bypass is installed water flow improves. Replaced reservoir and this has improved water flow overall but still recommend that filter be changed again. No water leaks from connections at time of service, job complete."