Near Austin, TX 78704
Wesley
Job Details: 05/31/2019
REFRIGERATOR MAYTAG MBL2256KES Arrived onnsite for no cool fresh food section. Unit had restored function. Explained to customer that likely cause was damper control beginning to fail.
Near Lakeway, TX 78738
Luis
Job Details: 05/31/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on sit soft no ice. Diagnosed faulty icemaker,installed a new icemaker power cycled unit icemaker ran through a harvest and filled with water."
Near Waco, TX 76705
Joel G.
Job Details: 05/31/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site to diagnose washer shaking. Found no suspension installed from mfg/missing. Installed suspension, ran calibration and diags and verified operation. Verified no water leaks at time of svc call. Drain is secure."
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/31/2019
WASHER GE GUD27ESSJ0WW arrived on site for unit leaking water. Found unit to have cracked water valve and water inlet. Will order and replace. Left water turned off to avoid any future damages.Parts ; ordrng 1 WH13X10065 (INLET) and 1 WH13X27314 (VALVE)
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/31/2019
DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site for unit that will not except commands. Tested and found that the unit has a failed touch panel. Replaced panel and operations are now normal and water connections are dry.
Near Jarrell, TX 76537
Thomas L.
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for icing and frosting inside freezer compartment. Diagnosed to find it the right top corner of the door is not sealing properly. The top right corner of the door is bowed. Will order new door. 1 W10815700 (dor-fip bl)
Near Round Rock, TX 78665
Cliff
Job Details: 05/31/2019
OVEN KENMORE 790.792133 Arrived on site to replace it ignitor for oven. Replaced igniter and tested unit. Found all is functioning properly at this time.
Near Manor, TX 78653
Steve C.
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site for the unit has ice and frost buildup on the freezer. Found the icemaker cover is pinching the freezer door gasket. Adjusted the door gasket and found the unit is missing a magnet on top of the freezer door. Unable to find the part on parts breakdown. Took pictures of the missing magnet slot.
Near Leander, TX 78645
James
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and found temps in freezer at 20 degrees. Unit is running and fan is moving proper amount of air. Control was damaged due to bi metal has been installed in place of thermistor causing direct short. Installed new control and tested. Unit is now functioning properly and all tests passed. Job complete
Near Austin, TX 78738
Paul
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite for the refrigerator with a no cool condition in the RC and the FC at 26 degrees and no ice. I explained to the customer that the unit would not make ice unless the icemaker was at 8 degrees and that the FC was struggling because it was trying to constantly cool the RC because the coil was covered in ice and frost. I found the sealed system components all working properly. I found the thermistors good and the fan working as designed. I checked the drain tube and found a 1/4” gap around the tube allowing warm air to get to the evaporator. I ran sealant around the tube to prevent this. Mr stated he would defrost the unit.
Near Elgin, TX 78621
Steve C.
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01 Arrived on site for the unit intermittently will not dispense water. Tested unit and found the water pressure is too high causing this solenoid on the valve to have a delay. Lower the water pressure from the wall and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78703
Scott
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW9400SW01 "Arrived on site ,replaced water valve . Ran diagnostics , all checked normal . Job complete . No water leaks detected at time of service ."
Near Austin, TX 78736
Kevin
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site and found control lock is on, showed customer how to remove it and washer will now begin a cycle. Observed entire wash cycle while also working on dryer. Washer is operating properly, no further repair is needed. No water leaks detected at time of service, job complete"
Near Killeen, TX 76542
Arthur B.
Job Details: 05/31/2019
DRYER WHIRLPOOL MEDC465HW0 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found element had grounded out. Removed and replaced element. Reassembled and tested. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78722
Joseph C.
Job Details: 05/31/2019
RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site for “touchpad is unresponsive” complaint. Inspected unit and found no issues with it. Spoke with Mark, at techline. Stated to check for codes and call techline, again, on return visit. No leaks detected, at time of service.
Near Canyon Lake, TX 78133
Robert
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS571CIDW01 Arrived on job for complaints of filter stuck. Arm loos that pulls filter out. Removed cover and corrected placement. No leaks detected at time of service.
Near Austin, TX 78717
Lou
Job Details: 05/31/2019
RANGE WHIRLPOOL WFG530S0EB1 "arrived on site to inspect range cooktop burners. Upon further inspection, I tested the burners and all operated as designed. The front two burners took longer than expected. I find that the Ignitor wasn’t arcing correctly and instead of arcing straight up to the cap, it was bouncing all around the burner head on both front burners. I removed and replaced both burner heads and caps and tested and they operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78759
Tyler B.
Job Details: 05/31/2019
VENTHOOD KITCHENAID KXU2830YSS0 "Arrived on site for unit Turing itself on, found control and Fans good with no loose connections, noticed if you turn on unit and run fan or lights than close it, itll turn off as designed, but if you tap the left side of slide slightly the unit turns on what ever feature you last used, found the slide switch to be faulty and shorting due to grease build up.
Near Georgetown, TX 78633
Ron
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDT920SADM "Arrived onsite for dishwasher not dissolving soap. Ran tested mode, no error codes. confirmed no wash motor operation, confirmed voltage to the wash motor. Installed new wash motor assembly, dishwasher tested good. No leaks."
Near Waco, TX 76710
Joel G.
Job Details: 05/31/2019
REFRIGERATOR GE PSHF6RGXCDWW "Arrived on site to diagnose fridge not coming on and not cooling. Found fans taking out main control board and causing no components to come on. Disconnected fans and started working. Connected fans back on, unit stayed on but after 20 mins, frost on evap didn’t get any better.
Near Austin, TX 78702
Wesley
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW7500GC2 Arrived onnsite for washer not spinning out. Found off balance error. Advised customer on loading technique and other use and care advice. Tested and recalibrated. All checks good.
Near Round Rock, TX 78664
Cliff
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site to replace hub and suspension for washer. Replaced both parts and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78722
Joseph C.
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for “not cooling in either compartment” complaint. Inspected unit and found start device faulty. Removed and replaced start device. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Cliff
Job Details: 05/31/2019
WASHER MAYTAG MVWX500XL1 Arrived on site to replace gear case for washer. Replace part and calibrated unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78747
Leonardo
Job Details: 05/31/2019
OVEN AMANA AGR5330BAS3 Arrived on site to test unit for unit over 25 degrees. Test unit and calibrated unit and test average temp of unit and unit at 353 when set at 350. Job complete.
Near Austin, TX 78726
Lou
Job Details: 05/31/2019
WASHER KENMORE 796.29002 "arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics and tested. I filled the tub with water approximately 1/4 full. I then drained the unit and once t(e unit was done draining, I tilted it back and found no evidence of a leak. I opened t(e top panel and inspected the inner panels and found nothing. I did find that the hose connections to the valve were badly corroded ad showed signs of possible leaks. I advised the customer of my findings and advised to change the hoses. No water leaks observed during service, job completed."
Near Salado, TX 76571
Arthur B.
Job Details: 05/31/2019
WASHER MAYTAG MVWB765FW2 Arrived onsite for customer complaint of top load washer got bedsheet stuck between agitator and wash basket. Removed agitator and removed bedsheet. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78748
Luis
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for ice build. Removed deli drawer found fresh food evaporator incased in ice. Called tech support,unit will need Evap cover replaced and possibly harness. Follow service pointer W11092686d liner will need to be siliconed also. ; ordrng 1 LMONLY (LM ONLY) and 1 WP482338 (SEALER) and 1 WPW10501260 (COVER)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/31/2019
REFRIGERATOR GE ZISB480DR "Arrived on site for customer complaint of freezer section not cooling properly, I found ice door was open, I removed ice build up that was in ice door chute, and tested ice door a dozen times, the ice door is working properly at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 05/31/2019
DISHWASHER KITCHENAID KDTE204EBL3 "arrived on site to inspect dishwasher leaking. Upon further inspection, placed the unit in diagnostics with no error codes showing. Continued with testing and when the motor kicked on, water began to leak from the diverter area. I canceled testing and drained the water from the unit. I removed and replaced the sump/motor assembly and retested and the unit operated as designed with no more leaks. I advised the customer of my findings and repairs. No water leaks observed at the end of service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/31/2019
ICE MACHINE GE ZDI15/FM "Arrived on site for customer complaint of unit not producing ice, found sealed system leak
Near Canyon Lake, TX 78133
Brandon
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYB01 "Arrived on site for customer complaint of unit not dispensing ice, found faulty dispenser motor. Ordering motor,. ; ordrng 1 WP2323603 (DISPENSER MOTOR)"
Near Austin, TX 78759
Cliff
Job Details: 05/31/2019
WASHER WHIRLPOOL GEW9250PW1 Arrived on site to diagnose and dryer that is not turning on. Tested unit and found all parts and components functioning normally and no mechanical failures at this time. No repairs are needed and all is working properly.
Near Leander, TX 78641
James
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site and tested operation. I found both compartments at 56 degrees. Inspected compressor area for condenser and condenser fan. I found compressor very hot and condenser making a gurgling sound. Rand test 4 and unit would not cool past 55 when left on step 5 in freezer for 20 minutes. Unit has a leak in sealed system and will require new evaporators, condenser and compressor. I will also need new evaporator cover for fresh food section to repair. ; ordrng 1 CNOTE (4HR SS REPAIR) and 1 W10843121 (drier-tube) and 1 W10865322 (evaporator) and 1 W10865728 (condenser) and 1 W10903340 (compressor) and 1 W11035643 (evaporator FZ)"
Near Austin, TX 78759
Cliff
Job Details: 05/31/2019
FREEZER WHIRLPOOL ED5VHEXVQ Arrived on site to diagnose the refrigerator is not cooling properly. Found start device for compressor failed. Homeowner approved repair. Replace start device and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Spicewood, TX 78669
Paul
Job Details: 05/31/2019
DRYER WHIRLPOOL MEDC465HW0 Arrived onsite for the dryer with a no heat condition. I found L2 at the terminal block was never tightened and it caused it to heat up and burn the terminal off the cord. Need to replace the terminal block and advised the customer to get another cord from Lowe’s. Ordering WP3397659 BLOCK-TERM & 279318 TERMINAL.; ordrng 1 279318 (TERMINAL) and 1 WP3397659 (BLOCK-TERM)
Near Austin, TX 78724
Joseph C.
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDF510PAYSA "Arrived on site for “broken dispenser” complaint. Inspected unit and found dispenser lid broken removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Seguin, TX 78155
Robert
Job Details: 05/31/2019
MICROWAVE KITCHENAID KMHS120ESS2 Arrived on job for complaints of door not closing properly. Found the interlock not resetting wail door open. Adjusted interlock and test.
Near Austin, TX 78757
Cliff
Job Details: 05/31/2019
DISHWASHER MAYTAG MDBH969AWS1 Arrived on site to diagnose a dishwasher that is not cleaning. Tested unit and found broken glass in pump causing circulation pump not to run. Removed all debris from pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Bastrop, TX 78602
Steve C.
Job Details: 05/31/2019
DISHWASHER JENN-AIR JDB8200AWS0 Arrived on site for the unit will randomly not turn on or work. Tested the unit in diagnostics and received error code F2e1 stuck key on the control panel. Found the unit will need a new control panel Replaced the control panel and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW5000DW Arrived onsite for customer complaint of top load washer making grinding noises when agitating. Ran diagnostics and found no error codes. Ran manual test cycle and was not able to replicate noises. Advised customer of findings. Advised to take video if issues happens again. All water connections were dry at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite for customer complaint of French door refrigerator not making ice. Ran diagnostics and found no icemaker error codes. Did find customer had not properly installed filter. This is causing no water to enter mold. Secured water fitter and flushed 2 gallons of water. Ran test 45 to fill mold. Unit filled as intended. No other issues found. All water connections were dry at time of service.
Near Seguin, TX 78155
Robert
Job Details: 05/31/2019
WASHER ADMIRAL AAV7000AWW Arrived on job to replace pump. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78737
Kevin
Job Details: 05/31/2019
WASHER WHIRLPOOL MHW3505FW1 "arrived on site and found error code for door lock, door lock is attempting to engage but not catching. After replacing the lock washer will still not pass C0 on the diagnostic cycle. Spoke with tech line and they recommended disconnecting the harness for the lock mechanism at the control board while on C0. They then recommended Reattaching the same harness and the drain pump immediately started running and the diagnostic cycle ran until completion. Connector may have been incorrect but if this does not solve the issue they recommended replacing the control board and user interface.
Near Marble Falls, TX 78654
James
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and tested operation. I found low water pressure at dispenser. I found failed filter housing not allowing water flow through properly. Installed new housing and flushed lines. Unit tests good. Job complete
Near Austin, TX 78738
Brandon
Job Details: 05/31/2019
OVEN WHIRLPOOL KOSE500ESS03 "Arrived on site for customer complaint of oven glass being broken, I replaced inner glass, unit tested good."
Near Woodway, TX 76712
Joel G.
Job Details: 05/31/2019
DRYER FRIGIDAIRE FEQ332ES0 "Arrived on site to diagnose dryer humming and not coming on. Verified proper voltage at out. Spun drum and it’s free. Started dryer and it came on and started to heat just fine. Motor needs replaced. On this model, the motor and blower assy need to be replaced together. Dryer is also squeaking, indicating bearing is starting to go out.
Near Round Rock, TX 78681
Andy
Job Details: 05/31/2019
WASHER GE GTW330ASK2WW "Arrived on site for washer not spinning or washing. Tested and inspected unit and found unit will not spin or drain. Tested capacitor and capacitor tested good. Tested voltage at control for motor and drain pump and both voltage tested good. Will need to replace motor, sensor and drain pump. Ordering drain pump No water leaks present at time of service.; ordrng 1 WH23X27574 (DRAIN PUMP )"
Near Bastrop, TX 78602
Steve C.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived on site for the unit lid will not open. Tested the unit and found no power to the washer. Found the breaker is tripped. Reset the breaker and tested the unit. Unit works properly and all water connections are dry at the time of service.
Near Austin, TX 78735
Luis
Job Details: 05/31/2019
ICE MACHINE KITCHENAID KUIS15NRTB1 "Arrived on site to install parts prev tech diagnosed. Found water sensor wires corroded and broke,found damaged o-ring I drain pump and recirculating pump not pushing water over evaporator plate
Near Round Rock, TX 78664
Andy
Job Details: 05/31/2019
MICROWAVE WHIRLPOOL WMH75021HZ2 Arrived on site for microwave making noise. Tested and inspected unit and found noise coming from lost turn motor. Tighten turn motor and tested unit. All operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78664
Andy
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for refrigerator with gasket issues. Inspected unit and found gasket coming off as bottom of freezer door. Reseated gasket in door and heated gasket to seal better. Tested unit and all operations are normal. No water leaks present at time of service.
Near Spicewood, TX 78669
Paul
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived onsite for the refrigerator not cooling properly in the RC. I found the FC at 0 degrees and the RC at 58 degrees with the coil completely frosted up. I tested the evaporator thermistor at the main control and found it at 33kohms which is possible when Incased in ice. I checked the drain tube and found it clear and sealed. I found the defrost set on the adaptive cycle and I switched it to the basic cycle. I suspect warm air leaks around the evaporator and possibly a loose thermistor.
Near Austin, TX 78733
Leonardo
Job Details: 05/31/2019
COOKTOP WHIRLPOOL KCGS556ESS01 "Arrived on site to test unit for gas leak. Test unit and found burners had natural orifices when set on propane so flames are really high. Will need to replace orifice customer is going to order them and get Plummer to replace the, and see if it will make gas smell stop.
Near Austin, TX 78727
Tyler B.
Job Details: 05/31/2019
FREEZER WHIRLPOOL WRF555SDFZ06 "Arrived on site for unit left side of freezer staying open, found rails off track by 2 teeth, removed all bins and was able to correct timing gears, tested good, unit now closing fully and sealing as designed. No leaks on site"
Near Spicewood, TX 78669
Luis
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KSSC36QTS04 Arrived on site for no ice. Removed cover found ice stripper cover damaged removed icemaker found internal paint chipping from protective housing and leaking from housing diagnosed unit will need a new icemaker.. ; ordrng 1 WPW10277449 (ICEMAKER)
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW85HEFC1 Arrived on site for F8 E0 failure code. Inspected unit to find that the pressure switch hose is not feeling good at tub airgap.; ordrng 1 W10903220 (trap)
Near Austin, TX 78723
Joseph C.
Job Details: 05/31/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for “lines through display on oven” complaint. Per my previous diagnosis, removed and replaced control panel. Unit checks good."
Near Temple, TX 76502
Arthur B.
Job Details: 05/31/2019
DRYER MAYTAG MEDB835DC4 Arrived onsite for customer complaint of dryer making loud noises when spinning. Removed bulkhead and found sOck stuck between blower and housing. Removed sock and reassembled. Tested unit. Unit now tumbles and heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78753
Scott
Job Details: 05/31/2019
WASHER MAYTAG MVWB865GW0 "Arrived on site for washer making a noise . Found start button not responding just makes a beeping noise . Unplugged unit , then powered up washer. Was able to run diagnostics ,got stuck key error . Ran UI button check all checked good . Wash test checked normal as well . No water leaks detected at time of service . Job complete ."
Near Hewitt, TX 76643
Joel G.
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL DU1055XTVS3 Arrived on site to diagnose dishwasher not coming on. Tried running diags but console doesn’t respond. Console and main board not communicating. Both need replaced.. Unable to run unit and can’t verify anything else until we get it up and working.; ordrng 1 WPW10285180AUTHO (cntrl-elec) and 1 WPW10459139AUTHO (panel-cntl)
Near Cedar Creek, TX 78612
Steve C.
Job Details: 05/31/2019
DRYER KENMORE 110.6062299 Arrived on site for the unit is not heating. Tested the unit and found the heating element will turn on. Found the unit is not venting properly due to the vent hose has a kink and on the outside there is a bird nest to the vent. Advise customer to have the dryer vent to be cleaned and also will need a new vent hose. Unit is working properly and advise customer to clean air vents every six months.
Near Austin, TX 78759
Scott
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KFCO22EVBL5 "Arrived on site , replaced rails ,gears and water filter . Doors are sealing no water leaks detected at time of service . Job complete."
Near Spicewood, TX 78669
Paul
Job Details: 05/31/2019
OVEN KITCHENAID KOCE507ESS08 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the outer door on the oven. Call complete.
Near Hutto, TX 78634
Andy
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for refrigerator slowly making ice. Customer informed me that refrigerator ice maker is working properly. And that freezer ice maker is not working at all. Tested and inspected unit and found temperature to be within range and that unit is making ice but not dropping ice due to failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Lago Vista, TX 78645
James
Job Details: 05/31/2019
MICROWAVE KITCHENAID KMHS120ESS8 Arrived on site and tested operation. Customer had water boiling on stove top to demonstrate issue. Checked for air flow and found fan is pulling but due to ventilation install there are too many 90 degree elbows and too long of a run for blower. Instructed customer on installation instructions and that the vent has too many bends and is too long for the blower to move the rated 300 cfm of air. Unit working as designed. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/31/2019
WASHER LG WT4870CW Arrived on site for unit leaking water. Found that the hose that goes from the tub to the pump is leaking.replaced and tested. All water connections were dry.
Near Wimberley, TX 78676
Brandon
Job Details: 05/31/2019
WASHER MAYTAG MVWB850YW0 "Arrived on site for customer complaint of unit not finishing cycle, found ul error code during spin cycle with no clothes, ordering hub and rps sensor. ; ordrng 1 W10118114 (hub,basket) and 1 W10178988 (sensor)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 05/31/2019
OVEN WHIRLPOOL MGR6775BDS "Arrived on site for unit complaints of gas smell during pre heat. Ran unit and found igniter not glowing as it should, I than removed and replaced igniter. Tested unit and unit not glowing and igniting as designed. Detected no gas leaks on site"
Near Austin, TX 78745
Luis
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for door seal issue. Found left side of fresh food door gasket not sealing to cabinet,remolded fresh food door gasket checked door seal good."
Near Austin, TX 78749
Luis
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01 Arrived on site for door issue. Found plastic end piece on top of fresh food door broken causing hinge to sit in insulation and not allowing door to open correctly. Diagnosed unit will need new fresh food door and nameplate. Picture uploaded to SD-QuickPic.; ordrng 1 LW10637748 (DOOR) and 1 WPW10511972 (NAMEPLATE)
Near Pflugerville, TX 78660
Andy
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW72HEDW0 Arrived on site to install previously diagnosed parts. Removed failed pressure hose and control and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78745
Kevin
Job Details: 05/31/2019
DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found there is still no airflow, apartment complex maintenance did not correctly clear vent to the exterior of the building. showed customer how to test airflow themselves once it is correctly cleaned. Show them how you can feel airflow over your hand when the lint screen is removed and the vent hose is unattached from the rear of the dryer. If the vent hose is reattached there is no airflow. Spoke with apartment management with resident present explained that that need to be cleared properly.
Near Austin, TX 78748
Leonardo
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present at this time unit working as designed job complete
Near Georgetown, TX 78626
Cliff
Job Details: 05/31/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to install insulation strip inside oven door. Installed insulation and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78745
Luis
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Arrived on site for weak water flow tested water dispenser weak water flow,removed filter installed bypass same issue. Removed compressor cover found pinched line in compressor compartment repaired water line reinstalled cover tested water flow good unit working as designed"
Near Spicewood, TX 78669
Paul
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for the dishwasher not starting or turning on. I found no power to the unit. I found the unit plugged into a double outlet under the sink and the entire outlet was dead. I found none of the GFI plugs tripped and I found none of the circuit breakers tripped. I reset every 20 amp circuit breaker that was not labeled and the unit still did not get power at the outlet
Near Lago Vista, TX 78645
James
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and found freezer door gasket has ice in it and is not sealing properly. Installed new gasket and warmed to allow for proper seal. Unit tests good. Job complete
Near Austin, TX 78753
Scott
Job Details: 05/31/2019
WASHER WHIRLPOOL MHW7100DC0 "Arrived on site for washer not starting . Found UI control not excepting any control commands , unable to put in diagnostics. Ordering UI control and HARNES . No water leaks detected at time of service ; ordrng 1 W10748425 (panel-cntl) and 1 WPW10442440 (harns-wire)"
Near Round Rock, TX 78665
Cliff
Job Details: 05/31/2019
MICROWAVE WHIRLPOOL WMH73521CS3 "Arrived on site to Replace door for microwave. Found door has small ding on bottom center and same issues with Clock. Also noted retainer clip for door mounting is also missing. Due to possible software issue I am ordering new door, main control board, and clip..; ordrng 1 W10643974 (clip) and 1 W10860356 (door/mw)"
Near Austin, TX 78717
Lou
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "arrived on site to inspect refrigerator ice maker not working, upon further inspection, I tested temps in the FC=18 degrees and RC=47 degrees. Customer advised that he had just removed some items from the FC section which could’ve caused the temps to be higher than expected. Ice cream was frozen hard. I tested the ice maker and found the ice maker would not harvest. When I opened the the FC door I found that the ice maker arm was down. I pushed it back up and found that it was broken. I removed and replaced the ice maker and tested and it operated as designed. Water filled the tray as well. No water leaks observed during service, job completed. I advised the customer to keep the FC door closed as much as possible so that the ice maker will produce ice."
Near Austin, TX 78748
Kevin
Job Details: 05/31/2019
WASHER LG WM3170CW "Arrived on site and found customer is experiencing error code LE,. Took screencap and attached to quickpics the recommended fix on LG.com which is re-setting control board. After reset ran washer through diagnostic cycle and all functions are operating properly. No water leaks from connections at time of service. job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 05/31/2019
COOKTOP KITCHENAID KGCU467VSS02 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the front left and right burner heads and tested. Both burners operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78626
Cliff
Job Details: 05/31/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to replace suspension and hub for washer. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Seguin, TX 78155
Robert
Job Details: 05/31/2019
RANGE KITCHENAID KSEG950ESS0 Arrived on job to replace switch. Customer also getting code F8E0 cooling fan error. Will need to replace fan as well.; ordrng 1 W11107275 (FAN)
Near Austin, TX 78701
Leonardo
Job Details: 05/31/2019
RANGE JENN-AIR JEC9530ADB Arrived on site to replace right switch and burner. Opened box for part and found damaged element. Will need to order new switch kit W10823734 x2.; ordrng 2 W10823734 (SWITCH KIT )s
Near Jollyville, TX 78729
Tyler B.
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for prior diagnosed part replacement, removed and replaced hinge and cams and tested good, no seals properly"
Near Canyon Lake, TX 78133
Robert
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on job for complaints of temperature warm. Found ice on back wall of freezer. Ran test 6 in diagnostics and showed open sensor. Ordered UI board and main control. ; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (UI)
Near Austin, TX 78731
Tyler B.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for unit not powering on, found control not responding. Removed and replaced control. And tested good, no leaks on site"
Near New Braunfels, TX 78130
Robert
Job Details: 05/31/2019
WASHER WHIRLPOOL GHW9150PW4 Arrived on job for complaints of code F11 . Check MCU
Near Austin, TX 78726
Kevin
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW92HEFU0 . Arrived on site and sent washer into a diagnostic test cycle and found all functions are operating properly. There is no excessive noise from bearing tub or basket during agitation or spin cycle. Customer has had a good experience with the washer since the previous technician was here 4/4/19. No water leaks from connections at time of service job complete"
Near Liberty Hill, TX 78642
Ron
Job Details: 05/31/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site on site for damage UI panel and making popping noise. Inspected unit and found panel. Tested unit and found customer is on LP and unit has not been converted. Will need to replace control panel and convert to LP.. ; ordrng 1 W10879587 (swtch-memb) and 1 WPW10591270 (spud orfce)
Near Austin, TX 78738
Paul
Job Details: 05/31/2019
REFRIGERATOR GE PFSS6PKWBSS Arrived onsite for the refrigerator that has a loud humming sound when the water is dispensed. Mr stated that when he removed the filter and put in the bypass cap the unit wouldn’t dispense water at all. I found the filter head defective. I replaced the filter head and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78734
Luis
Job Details: 05/31/2019
ICE MACHINE KITCHENAID KUIS18NNJB8 "Arrived on site for no ice. Powered unit on compressor powered on no frost forming on evaporator diagnosed leak in system unit will need an evaporator,compressor,filter drier and service valve.
Near Austin, TX 78759
Tyler B.
Job Details: 05/31/2019
DISHWASHER MAYTAG MDB7601AWW "Arrived on site for unit rack falling, found front wheel had broken off, found I was able to repair with some hardware on hand. To secure wheel back on And tested good, no leaks on site
Near Cedar Park, TX 78613
Lou
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator water & ice dispensers not operating. Upon further inspection, I attempted to get water from the dispenser and nothing happened. I unplugged the unit and waited 30 secs then plugged it back in and tested and got nothing. I removed and replaced the UI and tested and nothing. I verified voltage DC at the control and got 12.7VDC. I verified voltage at the UI and got 12.7VDC. I am ordering another UI and a main control No water leaks observed during service. ; ordrng 1 W11174836 (CONTROL-ELEC) and 1 W11214887 (CNTRL-ELEC)"
Near Pflugerville, TX 78660
Andy
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL KDTM354DSS3 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Spicewood, TX 78669
Paul
Job Details: 05/31/2019
DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher not drying. Ms stated the unit was not getting the dishes clean either. I ran diagnostics and found an F3E1 error stored multiple times. I tested the thermistor circuit from the control and was getting readings that were bouncing all over the place. I found the molex connector connections a little spread open where the attach to the control. I tightened the connection and ran the diagnostics cycle. The unit completed the cycle but the thermistor failed. Need to replace the OWI to complete service. Ordering WPW10705575 SENSOR.; ordrng 1 WPW10705575 (SENSOR)
Near Waco, TX 76708
Joel G.
Job Details: 05/31/2019
FREEZER MAYTAG MFC2062FEZ01 "Arrived on site to diagnose fridge not cooling ff side. Ran diags and found evap fan not coming on. No voltage to it at the board. Replaced, same issue. Now getting voltage. Replaced motor and verified operations. Informed customer of having copper line to fridge and to monitor it at all times. Verified no water leaks at time of svc call."
Near Waco, TX 76711
Joel G.
Job Details: 05/31/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived on site to diagnose fridge not cooling. Found multiple leaks, one on evaporator and another one on a joint at process stub. Replaced parts and verified operation. Recharged on high side To specs and verified no leaks. Unit not hooked to water."