Service History 746

Near Del Valle, TX 78617
Joseph C.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for “unit not making ice” complaint. Inspected unit and found fill valve unresponsive. Removed and replaced fill valve. Unit checks good. No leaks detected, at time of service."
Near Kyle, TX 78640
Richard
Job Details: 11/07/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for the dryer not drying. During testing found that the dryer is not heating at all. Removed dryer saw that he vent hose was ripped and broken took pictures. Took back panel off and tested thermal fuse,cut off,element, all tested good except for the hi limit T-stat. Replaced hi limit and dryer tested good and heating good. Advised customer to replace vent hose with new. Complete."
Near Hutto, TX 78634
Arthur B.
Job Details: 11/07/2019
DISHWASHER GE GDT580SMFES "Arrived onsite for customer complaint of dishwasher not draining. Found drain plug not removed from disposal. Removed plug, reassembled and tested. Dishwasher not works as designed. No other issues found. All water connection were dry at time of service."
Near Austin, TX 78748
Richard
Job Details: 11/07/2019
DRYER MAYTAG MEDC215EW0 Arrived onsite for the dryer not drying. During testing found that the hi limit t-stat was no good causing the no heat condition. Replaced hi limit t stat and dryer tested good and heating good. Complete
Near Leander, TX 78641
Jonathan S
Job Details: 11/07/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to install previous diagnosed parts. Removed both adjuster and installed new. Tested top rack operation. Spoke with customer performance. All tested good, no water leaks detected."
Near Leander, TX 78641
Paul
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher not cleaning properly. I found the dishwasher with no error codes and working as designed. I spoke with the customer and they stated the unit has been working ok but it looks like it’s not even in the cabinet. I adjusted the legs to get the washer even in the cabinet. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78626
Lou
Job Details: 11/07/2019
DRYER MAYTAG MEDX600XW0 "arrived on site to install previously diagnosed and ordered parts. At the previous service call, I found that the main control failed and the unit needed a dryer repair kit & belt to complete repairs. I removed and replaced the main control, (4) rollers, tension pulley roller and belt and tested the unit. Unit operated as designed. No lint observed during service, job completed."
Near Austin, TX 78758
David Z
Job Details: 11/07/2019
RANGE WHIRLPOOL WEE510S0FS2 arrived on site to install previously diagnosed parts. Installed new control panel cover. Found first cover damaged in box. Utilized 2nd cover. All is working as designed. Call complete.
Near Austin, TX 78703
Wesley
Job Details: 11/07/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site and provided customer and maintenance with customer instruct. Found unit operating as designed.
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/07/2019
RANGE KENMORE n/a Arrived on site to install previous diagnosed part. Gained access to switch and found screws missing from panel and switch was wired wrong. Disassembled unit to locate wire diagram. Removed failed switch and installed new. Assembled unit and tested switch. All tested good. Paid remaining balance on check# 4264
Near Leander, TX 78641
Lou
Job Details: 11/07/2019
OVEN WHIRLPOOL WOD77EC0HS00 "arrived on site to inspect wall oven touchscreen not scrolling. I placed the unit in diagnostics and checked error codes and found F6E0. Following the tech sheet, I tested the interior light by opening the unit door and it came on; therefore, the UI console needs to be replaced. I removed and replaced the UI console and retested and the unit operated as designed. I advised the customer of my findings and repairs. Customer provided a copy of their closing documents for proof of warranty (photo). Job completed."
Near Hutto, TX 78634
Arthur B.
Job Details: 11/07/2019
WASHER MAYTAG MVWB855DC3 "Arrived onsite for customer complaint of top load washer getting LF error. Ran diagnostics and found F8E1 error. Found cold water solenoid not opening. Re iced and replaced water valve housing assembly. Reassembled,cleared error codes and tested. Unit now works as designed. All water connections were dry at time of service."
Near Austin, TX 78731
David Z
Job Details: 11/07/2019
VENTHOOD KITCHENAID KVWB606DSS1 Arrived on site to install previously diagnosed parts. Vent hood came on several times when I was disassembling chassis parts. Cut power and replaced both controls and thermostat switch. Reassembled unit and retested. Vent hood did not come on while I was here after that. All is working as designed. Call complete.
Near Austin, TX 78723
Joseph C.
Job Details: 11/07/2019
RANGE WHIRLPOOL WFG525S0HZ1 "Arrived on site for “valve, for right rear burner, will not turn” complaint. Inspected unit and found right rear burner valve to be defective. Removed and replaced right rear burner valve. Performed leak check. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78703
Wesley
Job Details: 11/07/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site and found unit operating with bad valve and recirculation pump. Replaced valve and repaired recirculation pump. All checks good.
Near Austin, TX 78758
Scott
Job Details: 11/06/2019
COOKTOP KITCHENAID KICU509XBL00 Arrived on site for large burner not heating . Same cook wear will heat on other 3 burners . Ordering module . Please call to set return .; ordrng 1 W10857232 (module)
Near Round Rock, TX 78664
Al
Job Details: 11/06/2019
WASHER WHIRLPOOL CAE2795FQ0 "Arrived to inspect washer issues.Found out the unit was actually inside the Walmart, located inside the McDonald’s.Made contact with the shift lead, whom I advised the parts for the washer would be covered, but the LABOR was not covered.Teenaged managed advised he’d pass the message to the general manager.I provided the job number and company information for payment approval.I left without any repairs preformed.Office to reschedule when payment method is approved by management of business.; saved tckt"
Near Austin, TX 78758
Scott
Job Details: 11/06/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for unit not draining . Found plug still in disposal . Knocked out plug . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete . Took pic of lease papers , not in camera roll . Please call to get copy of paper work ."
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/06/2019
WASHER LG WT7500CW.ABWEEUS Arrived on site and found no answer at door or phone. Tagged door at 10:29.
Near Killeen, TX 76542
Dylan T.
Job Details: 11/06/2019
DISHWASHER KITCHENAID KDTE304GPS0 7726304026Arrived on site call tech-support to see what was going on with the dishwasher they ran me through diagnostics check the heating element cannot find anything wrong except the water temperature at the Fossett was not hot enough also customers using too much soap making white film on the dishes cannot find anything else wrong with the unit at that time
Near Austin, TX 78725
Joseph C.
Job Details: 11/06/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for “middle burner, on range, will not light” complaint. Inspected unit and found ignitor harness to be pinched beneath rear cover. Freed wire and retested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78746
David Z
Job Details: 11/06/2019
WASHER MAYTAG MHW8630HW0 "F0E2, F0E5. Arrived on site to diagnose a Washer that was leaving clothes wet. Performed diagnostics and found errors F0E2 suds, F0E5 off balance load. Performed, diagnostic mode and unit timed out on step 1. Replaced WL sensor and retried. Unit timed out again after just filling. Replaced main control. Retried diagnostics cycle and was able to get it to fully complete. All is working as designed at this time. Call complete, no water leaks found."
Near Leander, TX 78641
Lou
Job Details: 11/06/2019
DISHWASHER KITCHENAID KDTE204ESS2 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. I cleared the code and continued with testing. I also found that there was no rinse aid in the dispenser. The unit operated as designed with no error codes at the end of testing. Using my multimeter, I checked amp draw on the element and is is good (7-9amps). I made recommendations for detergent & rinse aid use and use and care recommendations. No water leaks observed during service, job completed."
Near Elgin, TX 78621
Cliff
Job Details: 11/06/2019
RANGE WHIRLPOOL WFC150M0EB2 Arrived on site to diagnose a range with a burner heating up when oven is on. Tested unit and found no mechanical failures at this time. Advised homeowner vent for oven is underneath left rear burner and burner will get hot when oven is used. No further repairs are needed at this time and all is working properly.
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/06/2019
WASHER LG WT7500CW.ABWEEUS Arrived on site and found no answer at door or phone. Tagged door at 10:29.
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/06/2019
WASHER WHIRLPOOL NTW4516FW3 Arrived onsite for control replacement. Removed and replaced and tested unit and tested good
Near Austin, TX 78758
Scott
Job Details: 11/06/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site for unusual noise . Found blower housing was pushed in making contact slightly with blower wheel . Reshaped housing . Unit is much quieter now . No lint build up or water leaks detected at time of service . Job complete .
Near McGregor, TX 76657
Arthur B.
Job Details: 11/06/2019
COOKTOP JENN-AIR JGCP436WP02 "Arrived onsite to install new spark module to RF burner head of gas cooktop. Removed and replaced blue spark modules (LF,RF). Reassembled and tested unit. Found clicking still remains. Ordering RF spark igniter harness and flame spreader. OF needs to R/S. No gas leaks detected.; ordrng 1 W11106799 (burnr-head RF) and 1 W11379158 (RF IGNITER )"
Near Manor, TX 78653
Cliff
Job Details: 11/06/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to diagnose a microwave that is making abnormal noise when fan turns on and off. Found baffle closing loudly causing abnormal noise. Adjusted baffle to help prevent noises and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Al
Job Details: 11/06/2019
VENTHOOD UNKNOWN UXT5236BDS1 "Arrived to inspect grease filter stuck in the vent-hood.Freed the filter, customer cleaned the filter.I provided the part number for customer to order another due to personal preference.Job complete."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site for unit freezing evap. Found therm failed, caused motor to fail with ice build up. Cleared ice replaced therm and motor and tested good. No leaks on site"
Near Austin, TX 78744
Leonardo
Job Details: 11/06/2019
COOKTOP WHIRLPOOL WCE55US0HS01 Arrived on site to test unit for damaged cooktop. Replaced cooktop test unit and unit test good job complete.
Near Austin, TX 78724
Joseph C.
Job Details: 11/06/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for “dented door panel” complaint. Inspected unit and found door panel to be dented at bottom. Removed and replaced door panel. Unit checks good. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Al
Job Details: 11/06/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived to inspect LF error.Confirmed the complaint and R&R the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78753
Joseph C.
Job Details: 11/06/2019
COOKTOP WHIRLPOOL WFE320M0ES2 Arrived on site for “left front and both rear elements not working” complaint. Inspected unit and found front left and both rear elements shorted. Removed and replaced front left and both rear elements. Tested unit. Unit is performing as designed.
Near Austin, TX 78704
Leonardo
Job Details: 11/06/2019
RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for damaged door. Found front panel glass broken. They will need to check who will need to pay for it job complete
Near Austin, TX 78757
Scott
Job Details: 11/06/2019
RANGE JENN-AIR JGS1450FP0 Arrived on site for burners always sparking . Found one of valve switches stuck open . Ordering switch harness . Please call to set return when eta is known . Customer is available for Saturday’s as well . Nongas leaks detected at time of service .; ordrng 1 W10468433 (harns-wire)
Near Buda, TX 78610
Kevin
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site and found wiring on door has broken at the bottom, replaced freezer door and I’ll function has returned. No water leaks from connections at time of service, job complete"
Near Waco, TX 76705
Arthur B.
Job Details: 11/06/2019
DRYER LG DLEC888W Arrived onsite for to check ventless dryer for operations. Tested unit and found all work as designed. No other issues found.
Near Austin, TX 78729
Tyler B.
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for door replacement due to defect. And sold filters to cust.
Near Austin, TX 78704
Wesley
Job Details: 11/06/2019
WASHER WHIRLPOOL MVWC425BW Arrived on site and found unit operating as designed. Advised customer on all functions being in order with no critical wear present. All checks good.
Near Waco, TX 76705
Arthur B.
Job Details: 11/06/2019
RANGE GE PHB920SJSS Arrived onsite for dealer complaint of burners not working. Plugged unit to power source and found unit is induction. Proper pans must be used to allow proper heating. Oven portion works as designed. No further issues found.
Near Dripping Springs, TX 78620
Luis
Job Details: 11/06/2019
BUILT IN COFFEE JENN-AIR JBC7624BS00 "Arrived on site to install parts tech support advised. Replaced pump,meter,regulator and valve. Powered unit on unit heated up,checked connections for leaks,no coffee beans around ran hot water test passed. Che led all water connections no leaks"
Near Austin, TX 78758
Scott
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Arrived on site , found power cord plug crushed and ice maker fill hose cut in two . Replaced power cord and IM water line . Unit is in warehouse no hook ups . Job complete ."
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/06/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer not starting. Inspected unit and work. Tested unit and found starting. Performed diagnostics mode and ran test cycle, all passed. Found customer holding down start key. Spoke with customer on operations and user care guide. All tested good, no water leaks detected."
Near Austin, TX 78758
David Z
Job Details: 11/06/2019
COOKTOP WHIRLPOOL WEE510S0FS2 arrived on site to install previously diagnosed parts. Installed new glass cooktop and new control panel cover. Tested unit and all is working as designed at this time. Call complete.
Near Austin, TX 78728
Tyler B.
Job Details: 11/06/2019
WASHER LG WT5680HWA Arrived on site for unit holding water in bleach disp. Found to be built of rust from rusted top. Took pic of rust for lg approval if needed ; ordrng 1 CNOTE (OFFICE RS. ) and 1 CNOTE (PART AUTHO?) and 1 MCK62185510 (LID)
Near New Braunfels, TX 78130
Robert
Job Details: 11/06/2019
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on job for complaints of right rear burner not staying on in lowest setting. Burner will need to be adjusted LC has proper tool to adjust burner. ; saved tckt
Near Georgetown, TX 78628
Thomas L.
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site for a second appliance that needs a filter replaced. The customer pointed out that the flipper mullion is not working properly either. Adjusted and raised the mullion and the door now closes properly. All water connections are dry.
Near Hutto, TX 78665
Al
Job Details: 11/06/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived to inspect no power to dishwasher.Checked power at outlet underneath the sink and got 120.Checked connections at the junction box and noticed the white wires were burned and damaged.I spliced the wires, reconnected them and unit now works as designed.Ran diagnostics test mode and unit preformed as designed.All water lines were dry at the time of service.Job complete"
Near Seguin, TX 78155
Richard
Job Details: 11/06/2019
WASHER WHIRLPOOL WTW4850HW1 "Arrived onsite for the washer not going into a spin cycle. Ran diagnostics and found error code F7E1 basket speed fault, F7E6 motor fault. Looked under washer and found that the belt was off. Upon inspection of the belt saw that it had a tear so ordering belt and motor. Office to reschedule. ; ordrng 1 W10832724 (drive motor) and 1 W11239857 (belt)"
Near Round Rock, TX 78681
Paul
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator not dispensing ice. I found the ice melting in the ice bin from warm air. I found the center door mullion broken and not closing correctly. I tested the ice fan and found it surging. I found the deli UI not functioning. I found no voltage at the deli UI but had 12VDC coming out of the power supply to it. The deli UI harnessI, ice door, plate, and door mullion will need to be replaced. quoted the customer labor $374.99 + tax. Parts are covered by KMXF000AP1. Ordering W11176246 RAIL-MULLN, W11170612 HARNS-WIRE, WPW10769076 CNTRL-ELEC (JIC), & W11347435 PLATE. RS for Fri 11/8. ; ordrng 1 W11170612 (HARNS-WIRE) and 1 W11176246 (RAIL-MULLN) and 1 W11347435 (PLATE) and 1 WPW10769076 (CNTRL-ELEC)"
Near Briarcliff, TX 78669
Andy
Job Details: 11/06/2019
MICROWAVE KITCHENAID KOCE500ESS06 Arrived on site to install failed outer door. Removed failed part and replaced with new. Tested unit and had customer test and all operations are normal. No other repairs are needed at this time.
Near Cedar Creek, TX 78612
Cliff
Job Details: 11/06/2019
OVEN WHIRLPOOL WOD51EC0HB01 Arrived on site to diagnose an oven with a damaged door. Found lower oven door handle scratched. Handle will need to be replaced to complete repairs. Return date is set for 11/12/19.; ordrng 1 W11110491 (hndle-door)
Near Spicewood, TX 78669
Luis
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Customer canceled at door unit working
Near Austin, TX 78741
Leonardo
Job Details: 11/06/2019
DISHWASHER WHIRLPOOL WDF550SAHS0 Arrived on site to test unit for unit not draining. Test unit and found disposal still had plug on not allowing dishwasher to drain. Removed plug test unit and unit test good job complete.
Near Kyle, TX 78640
Richard
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite for the refrigerator ice maker only dispensing crushed ice. Upon inspection found that the ice container arm was stuck in the up position and bent. Replaced ice container and tested good. Complete.
Near Killeen, TX 76549
Dylan T.
Job Details: 11/06/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site customer complaint was not making any ice thought it had a bad water filter replace the filters everything else worked great all lines are dry
Near San Marcos, TX 78666
Richard
Job Details: 11/06/2019
FREEZER WHIRLPOOL WRT314TFDW00 Arrived onsite for the refrigerator icemaker not working properly. During testing found that the ice maker is not going through the full cycle.
Near Spicewood, TX 78669
Luis
Job Details: 11/06/2019
REFRIGERATOR LG LFXS29766S/00 "Arrived on site for no cool. Diagnosed faulty compressor,removed failed compressor,installed a new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec,updated control with jig. Powered unit on checked low side pressure good unit cooling down correctly"
Near Cedar Park, TX 78613
Lou
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=58 degrees, RC=64 degrees. I placed the unit in diagnostics and it responded; however, I could hear the rc Evap fan motor on and when I checked the unit in tests 1 & 2 it failed to respond. I removed the fc Evap cover and found the Evap dry and the fan would not come on. I pulled the unit from the wall and removed the back cover and found the compressor and condenser fan not functioning. Also, all of the units lights were out. I cycled the power to the unit and it began to operate as designed. All lights came on, compressor and all fans began to operate and the unit went into diagnostics and responded. I contacted Techline and spoke to David and advised of my findings. David recommended to replace the HV control board and provided file # 7726301394. I advised David that I was replacing the FC Evap fan motor harness as well. I removed and replaced the
Near Austin, TX 78734
Andy
Job Details: 11/06/2019
DISHWASHER JENN-AIR JDB9000CWS2 Arrived on site for dishwasher not filling. Tested and inspected unit and found failed control intermittently not sending voltage to pump assembly. Found that when control did send voltage pump motor assembly was not operating properly as well as dispenser is broken and not operating properly. No water leaks present at time of service.
Near Austin, TX 78738
Andy
Job Details: 11/06/2019
REFRIGERATOR GE PYE22KSKSS Arrived on site for refrigerator loud noise. Tested and inspected unit and found failed fan with cover assembly. Ordering part and will return Monday 11/11/19 No water leaks present at time of service.; ordrng 1 WR17X27084 (FAN WITH COVER ASSY)
Near Austin, TX 78717
Paul
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for the refrigerator not cooling. I found no leaks in the system. I found the low side in a -25 psi vacuum and the high side at 100 psi. I removed power from the refrigerator and found the pressures remaining the same and the system not equalizing indicating some sort of a restriction. I ran service test 4 and could not hear the 3 way valve energizing. After further inspection I found the coil had come unclipped from the valve body. I attached the coil to the valve body and tested the unit. I found the pressures a little low and added refrigerant. The unit is cooling properly and is working as designed. Call complete.
Near Austin, TX 78744
Kevin
Job Details: 11/06/2019
WASHER MAYTAG MHW5630HC0 "Arrived on site and inspected washer and found some buttons on control panel are unresponsive. Replace control panel and all function has returned. No water leaks from connections at time of service, job complete"
Near Austin, TX 78759
Scott
Job Details: 11/06/2019
DRYER AMANA NED4655EW1 "Arrived on site . For dryer not stopping accept when door is opened . Found timer motor not running . Replaced timer . Ran test cycle ,set for 10 min unit shut down bye itself . No lint build up at time of service . Job complete ."
Near Cedar Creek, TX 78612
Cliff
Job Details: 11/06/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Arrived on site to diagnose a refrigerator that is making abnormal noise. Tested unit and found icemaker motor slipping causing loud popping sound. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/06/2019
REFRIGERATOR MAYTAG MRT711SMFW00 "Arrived on site for refrigerator frosting in freezer. Inspected unit and work area. Found frost buildup around freezer fan area. Performed diagnostics mode and tested defrost cycle. Found all working. Added fan blade kit and tested unit. All tested good, no water leaks detected"
Near Austin, TX 78757
Scott
Job Details: 11/06/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A Arrived on site for dispenser shooting water when paddle not pressed . Found the dispenser paddle return failed . Replaced dispenser module . Unit is now dispensing as designed . No water leaks detected at time of service . Job complete
Near Lago Vista, TX 78645
Cliff
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site to diagnose a refrigerator that is making unusual noise. Found rollers not lowered causing creaking and rattling. Lowered rollers and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Burnet, TX 78611
James
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and tested operation. I found very little water flow from dispenser. Tested with bypass and found same result. I found filter head clogged and now allowing proper water flow. Installed new filter head assembly and tested operation. Unit tests good. Job complete
Near Austin, TX 78759
Scott
Job Details: 11/06/2019
WASHER KENMORE 110.2233251 "Arrived on site for unit not draining . Ran diagnostics got long drain error . Tub full of water . Drain pump completely failed . Ordering drain pump . Return 11/11 customer request pm time frame . No water leaks detected at time of service ; ordrng 1 WPW10661045 (pump-water)"
Near Austin, TX 78749
Leonardo
Job Details: 11/06/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ Arrived on site to replace sump and motor. Replaced motor test unit and unit test good no leaks present at this time job complete.
Near Austin, TX 78749
Luis
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived on site for unit not dispensing ice. Installed a new shaft and ice container,tested ice dispenser unit working as designed."
Near Leander, TX 78641
Lou
Job Details: 11/06/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to insect dishwasher door rubbing. Upon further inspection, i found that the left upper corner of the door is rubbing against the tub. I attempted to level the unit but found that the unit was not installed correctly and the tub seal is badly damaged. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. I am ordering the tub seal and munting screws and scheduled return service for 11/08/19, at which time, I will pull the unit and reinstall it and level it. No water leaks observed during service.; ordrng 1 W10864081 (seal) and 4 WP308685 (screw)s"
Near Austin, TX 78746
David Z
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite to diagnose an unlevel fridge. Checked hinges on unit and found no bends. Leveled RC door and retested. Doors are now level and perfectly sealed. Call complete.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/06/2019
RANGE KITCHENAID KSEB900ESS3 Arrived on site for unit low heat. Attempted diagnostics but was not able to. Replaced display. Got into diagnostics and found temp sensor reading 125. At room temp. Replaced sensor and tested good
Near Leander, TX 78641
Lou
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "arrived on site to install previously diagnosed and ordered part. Per the previous techs findings and diagnosis, I Rowe did and replaced the ice box housing adaptor and tested operation. The unit is operating as designed. No water leaks observed during service, job completed."
Near Andice, TX 78628
Jonathan S
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to install previous diagnosed parts. Gained access to defrost sensor and measured resistance and found at 10.84 K ohms. Gained access to control and measured resistance and read 10.80 K ohms. Performed diagnostics mode and tested thermistors activating defrost cycle. Called Whirlpool tech support and spoke with Leon. Measured temperature in FC and measured thermistor resistance at thermistor and control. Measured thermistor in RC, found no failures. Zip tied thermistor and add Foil tape around the thermistor. Removed UI and installed new. Removed water from drain pan with shop vac. All tested good at time of service. (SR# 7726304936). Verified parts that have been installed, all parts are correct. No water leaks present."
Near Bertram, TX 78605
James
Job Details: 11/06/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site and installed new clutch, stator and gear case. Tested operation and found unit working properly. Job complete"
Near Austin, TX 78759
David Z
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KSRG25FKBL15 "Arrived on site to diagnose a refrigerator not cooling in either compartment. Performed diagnosis and could hear the compressor trying to click on every couple minutes, but compressor would not turn on. Recommend new start device. Replaced start device and retested unit. Compressor kicked in Immediately. All is now working as designed. Call complete.
Near Temple, TX 76502
Dylan T.
Job Details: 11/06/2019
DRYER LG DLE5977W Arrived on site customer complaint was dryer with making funny noises put rollers pulley and belt on the dryer ran the unit everything worked great
Near Liberty Hill, TX 78642
James
Job Details: 11/06/2019
REFRIGERATOR LG LFC21776ST Arrived on site and installed new control. Tested operation and found fans are now running and unit is cooling.
Near Austin, TX 78758
Scott
Job Details: 11/06/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site for unusual noise . Found blower housing was pushed in making contact slightly with blower wheel . Reshaped housing . Unit is much quieter now . No lint build up or water leaks detected at time of service . Job complete .
Near Austin, TX 78739
Leonardo
Job Details: 11/06/2019
OVEN MAYTAG MEW9530FZ03 Arrived on site to test unit for unit over cooking. Test unit and found unit over temp by 12 degrees. Calibrated oven -10 degrees test unit and unit test good job complete
Near Spicewood, TX 78669
Luis
Job Details: 11/06/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for no ice. Ran diagnostics found compressor not powering diagnosed unit will need compressor,ordering evaporator in case needed 2 hrs for repairs ; ordrng 1 2HRS (2 HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10783194 (OVERLOAD) and 1 W10843121 (DRIER) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10605286 (COMPRESSOR )"
Near Georgetown, TX 78628
Thomas L.
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for unit that has a broken fresh food section door handle. The doors are also uneven. Found screw in the fresh food section door was loose. Causing the doorhandle to come off. Corrected loose door handle screws and handle now fits snugly. Found that the fresh food section door was higher than the freezer door. Worked with fresh food section door hinge to get the proper mounting of the fresh food section door. All water connections are dry.
Near Round Rock, TX 78681
Al
Job Details: 11/06/2019
DISHWASHER WHIRLPOOL WDT710PAHB1 "Arrived to inspect dishwasher not working.Ran diagnostics test mode and pump and motor never came on.R&R it, tested and unit began operating as designed.All water lines were dry at the end of service.Customer satisfied Job complete"
Near Austin, TX 78732
Andy
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KBFS25EWMS4 Arrived on site for refrigerator over cooling in RC. Tested and inspected unit and found failed damper staying open. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Customer paid in full on CC.
Near Round Rock, TX 78681
Al
Job Details: 11/06/2019
WASHER MAYTAG MVWC565FW1 "Arrived to inspect washer noises.Ran diagnostics test mode and noticed a high pitch squeaking noise just before spin cycle.Confirmed the gear case was leaking oil underneath the unit.R&R the gear case, cam, & hub.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied Job complete."
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/06/2019
REFRIGERATOR LG LFXC24726S/00 "Arrived on site to install previously ordered parts for a no cool condition. Upon arrival the unit was running but generating no cooling at all. When I tapped the system there was almost no refrigerant in the system indicating a leak. I found no oil on the high side system indicating a low side leak. The unit will need a compressor, dye dryer, access valve, and two evaporators. The customer does not wish to invest more than the previously quoted amount. All water connections were dry."
Near Austin, TX 78723
Joseph C.
Job Details: 11/06/2019
RANGE UNKNOWN WVW51UC0FS2 "Arrived on site for “buttons not staying depressed, on control” complaint. Per my previous diagnosis, removed and replaced control and faulty lights. Tested unit. Unit is performing as designed."
Near Salado, TX 76571
Dylan T.
Job Details: 11/06/2019
COOKTOP WHIRLPOOL KICU569XBL00 Call the customer to let her know I was on the way she said that she thought I was bringing a whole new cooktop out so she’s pretty sure that she threw the whole cut up of the old one away told customer she needs to call Whirlpool to see what they wanna do about it
Near New Braunfels, TX 78132
Richard
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for the refrigerator temperature too cold. Took temps refrigerator temp is at 32 degrees and freezer is at 0 degrees. Ran diagnostics and found that the damper control was closing. It was staying open which was causing the too cold issues. Replaced damper control and ran diagnostics and it tested good. Complete
Near New Braunfels, TX 78130
Robert
Job Details: 11/06/2019
OVEN WHIRLPOOL WOD51EC0AS04 Arrived on job for complaints of f1e1 error code. Confirmed code and checked meaning for code. Program error recommendation to replace control and display. After replacement test operation all functions working properly.
Near Round Rock, TX 78664
Al
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KSSC48QMS03 "Arrived to inspect dispenser issues.Customer was under the impression the unit was left unplugged when the inverter was replaced.I confirmed the auger was not working.Customer advised when the unit stopped cooling, all the ice melted and possibly shorted the auger motor.Customer decided to repair the problem himself.Job complete No funds collected."
Near Jarrell, TX 76537
James
Job Details: 11/06/2019
WASHER WHIRLPOOL WTW5540SQ0 Arrived on site and installed new gear case. Tested operation and found unit working properly and no leaks after repair. Job complete. Office to charge cc on file for repair.
Near Austin, TX 78731
David Z
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived on site to diagnose a refrigerator with led lights out in both RC and FC. Performed diagnostics and found 2 bad lights in the chain. Top center FC light was out, and bottom left RC light was out. Replaced 2 led modules and retested. All is now working as designed with lights working properly. Call complete."
Near Austin, TX 78732
Andy
Job Details: 11/06/2019
DRYER WHIRLPOOL WGD6620HC0 Arrived on site for buttons not working. Upon arrival customer showed me that she could not change some of the settings in some cycles. Instructed customer that this is normal operations and that in some cycles it will not let you adjust some settings. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near Waco, TX 76705
Arthur B.
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Arrived onsite for customer complaint of filter not releasing from housing. Found housing stuck. Was able to free housing and remove filter. Installed customer provided filter. No other issues found. All water connections were dry at time of service.