Near Temple, TX 76502
Steve C.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 arrived on site for the unit is not making ice. Tested the unit and found the ice maker is defective. Unit needs a new ice maker with new harness kit. Will also need the valve on next visit. All water connections were dry at the time of service.; ordrng 1 W10882923 (icemaker)
Near Waco, TX 76706
Steve C.
Job Details: 01/10/2019
WASHER AMANA NTW4516FW2 Right on site for the unit knob is broken. Found the control board shop where the dog goes into is also broken. Call the office to get authorization and NEW advised it's uneconomical for repair. Unit is not connected to any water connections.
Near Austin, TX 78751
Scott
Job Details: 01/10/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site for metal shavings and large gap around bottom tip at bellow . Ran diagnostics code , no error codes . Something metallic has gotten in between outer tub and basket .Customer is going to reach out to whirlpool .
Near Georgetown, TX 78628
Lou
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL ED5NHAXNB02 "arrived on site to inspect refrigerator no cool in both compartments. Upon further inspection, the customer had the unit unplugged. I plugged it in and turned the unit on at the thermostats. The unit came on immediately. I pulled the unit out and removed the back cover and using my multimeter, I checked amps at the compressor. My Amp reading was 1.5. I pushed the unit back and removed the shelving from the fc section. I removed the Evap cover and checked the evaporator and only the bottom portion had a frost pattern. I went to the back of the unit again and checked amps at the compressor again and this time my reading was 2.6amps. The compressor was scolding hot as was the tubing to the condenser.
Near Austin, TX 78757
Wesley
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for no cool symptom both compartments.Sr#7723850374 Andrew. Did basic checks and found unit compressor running in diagnostics but not at all under regular operation. Andrew advised replacing UI.I am ordering UI and control and pantry UI to repair evident control problems however proper diagnosis of unit cannot take place prior to cooling restoration. No evident wire damage, leaking or burnt controls. Wire continuity in door is good. Customer not satisfied with fridge, very concerned by long history of failure. Customer requesting replacement. Unit parts will require autho. Office to reschedule.; ordrng 1 W10894103 (UI) and 1 WPW10675033 (CONTROL) and 1 WPW10769076 (UI PANTRY)"
Near Jonestown, TX 78645
James
Job Details: 01/10/2019
WASHER AMANA WTW4616FW2 Arrived on site and tested operation. I found no faults in memory and ran auto test. I found the motor pulsing during spin cycle and ran test on actuator. I found the actuator not reading properly while turning basket. Installed new actuator and calibrated. Ran auto test again and found the unit running spin test properly. Job complete
Near Waco, TX 76708
Steve C.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL MH1150XMQ0 Arrived on site for the unit made a popping noise and smoke started coming out. Found the interior has a lot of burnt spots due to arcing. Test of the units and found every time the unit is plugged in it will trip the breaker. Found excessive smoke coming out of the control board and there is a large arc in the cavity right side of the cavity. Also found the waveguide is defective. Found the unit is unrepairable And the office will need to contact AHS. ; ordrng 1 CNOTE (UNREPAIRABLE )
Near Austin, TX 78726
Paul
Job Details: 01/10/2019
DRYER WHIRLPOOL WED92HEFC1 Arrived onsite for the dryer making loud noise. I found the internal vent duct vibrating against the bottom of the dryer. I added sound pads to remove the noise. I tested the unit and it is quiet and working as designed. Call complete.
Near Temple, TX 76501
Steve C.
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site for the unit will not cool or freeze. Test of the units and found the refrigerator is not cooling or freezing and in diagnostics the compressor will turn on but the condenser motor will not. When removing the back panel found a mice nest and mice droppings all near the compressor and condenser motor. Advise the customer we cannot service the units due to mice infestation. Customer advised he will be contacting Lowe’s and KitchenAid. All water connections were dry at the time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 01/10/2019
MICROWAVE GE JVM3160DF3WW Arrived on site for no operation. Found unit to be totally non-functional. Open the grill to find that a person had previously serviced this unit but left the fuse lose in the fuse holder. Secured fuse and unit now operates properly. The top vent Grill was cracked by previous servicer.
Near New Braunfels, TX 78130
Robert
Job Details: 01/10/2019
WASHER WHIRLPOOL MVWC565FW1 "Arrived on job for complaints of not washing. Found connection to capacitor loose. Reconnect and ran diagnostics, operation normal. No leaks detected at time of service"
Near Robinson, TX 76706
Steve C.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED4800XQ1 Arrived on site for the unit will not turn on. Tested the unit and found no continuity on the thermal fuse. Replaced the thermal fuse and tested the unit. Found the rollers on the unit is making a squeaking noise. Use the repair kit and install new rollers. Tested the unit and unit is working properly and advise customer to clean air vents every six months.
Near Liberty Hill, TX 78642
Jerry C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8540BC0 "WTW8540BC0 Arrived to inspect leak. I found the basket was stuck to the back of the chassis and after freeing it, the issue was resolved and the unit would not leak in service test mode. I advised the customer to load the machine a little lighter to prevent the tub from going low enough it can get stuck to the chassis. No leaks observed during service."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for unit lat king long to dry, found temps reaching 135, than dropping, indicating clogged duct vent . Advised customer to get entire duct cleaned collected 018.24 on cc"
Near Jonestown, TX 78645
James
Job Details: 01/10/2019
WASHER AMANA WTW4616FW2 Arrived on site and tested operation. I found the unit pulsing in spin. Installed new capacitor and tested and found unit not pulsing during spin but is cutting the spin cycle short. Installed new control and found new control would not allow calibration mode. I will need to reorder control to complete repair. ; ordrng 1 W11170645 (CONTROL )
Near Georgetown, TX 78628
Tyler B.
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW75HEFW0 Dropped off feet as asked by customer
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW8640BW1 "Arrived on site. Check for no draining issues. Found build up in screen of pump. Uncloggedndrain and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW8640BW1 "Arrived on site. Check for no draining issues. Found build up in screen of pump. Uncloggedndrain and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW8640BW1 "Arrived on site. Check for no draining issues. Found build up in screen of pump. Uncloggedndrain and cycle, all functions tested OK. No leaks present. Job complete"
Near , TX 78610
Kevin
Job Details: 01/10/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected washer and found power to control is correct. It will not enter a diagnostic cycle or begin a normal cycle. Replaced control board and after calibration it will now complete a test cycle. No water leaks detected at time of service, job complete."
Near Driftwood, TX 78619
Kevin
Job Details: 01/10/2019
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site and replaced valve and the harness, no further repair is required at this time, job complete."
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/10/2019
DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site for “sensor light out on control panel” complaint. Inspected unit and found control panel faulty. Removed and replaced control panel. Unit is performing as designed. No leaks detected, at time of service."
Near Lago Vista, TX 78645
James
Job Details: 01/10/2019
DRYER MAYTAG MEDC215EW1 Arrived on site and tested operation. I found that the thermal fuse has failed. Installed new fuse and tested. I found the temperatures rise fast and fall really slow. Inspected exterior vent and found to be clogged with lint. Instructed customer that the vent should be cleaned to prevent fire hazards due to lint backing up into unit. Unit clear of lint after repair. Job complete
Near San Marcos, TX 78666
Robert
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW1 Arrived on job to replace timer. After replacement test heater and air flow.
Near Georgetown, TX 78628
Tyler B.
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for u it shaking and hoping, found unit still had shipping bolts installed, removed bolts and Testd good no leaks, unit will still need new feet due to rubber damage; schdld next appmnt for 1/10 THU !"
Near Austin, TX 78734
Cliff
Job Details: 01/10/2019
COOKTOP JENN-AIR JGD3536GS00 Arrived on site to diagnose a cooktop was burners that are not lighting. Found all burner mounting screws have been removed from unit by installer causing igniters not to sit in proper position to burner caps. Reinstalled all burn or screws and tested unit. Found all is functioning properly at this time and no gas leaks were found at time of service
Near Robinson, TX 76706
Steve C.
Job Details: 01/10/2019
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for the unit is taking too long to heat. Tested the unit and found the broil will not turn on. Remove the back panel and found the wire connection to the broil is not connected. Secure the connection and assemble the unit. Unit is working properly and job complete.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for customer complaint of dishwasher leaks when in use. Upon inspection, found bottom right rear of tub has a hole causing the leak. Ordering new tub assembly and under counter brackets to complete repair. OF to R/S. Customer agreed not to use until repaired. All water connections were dry at time of service.; ordrng 1 W10804026 (tub-dishwr) and 2 WP8269145 (brckt-mtg)s"
Near Austin, TX 78717
Jerry C.
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE104ESS1 "KDTE104ESS1 Arrived to inspect detergent sticking issues. I found that the customer was following instructions from prior service, but the unit had so much residue, it will need at least 5-6 more empty runs to removed the stuck on crust and debris from excessive detergent use. I advised the Mrs in removal of the debris from the spray arms and they will attempt to run it empty and without additional detergent, until the debris dissipates. I advised them the only other way to speed the debris removal up is to replace all spray arms, water ducting and the sump assembly. No leaks observed during service. Warranty applied."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
WASHER AMANA NTW4516FW2 Arrived on site and replaced cam due to broken plastic. Also advised on detergent and cleaning. Unit is now operating as designed. All checks good.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for no ice condition. Tested unit and found that the recirculation pump was stalled and not circulating water. Released jammed impeller and unit now works properly. All water connections are dry.
Near West Lake Hills, TX 78746
Kevin
Job Details: 01/10/2019
WASHER KENMORE 110.249623 "arrived on site and inspected washer and found motor is running but tub is not spinning. Found coupling has broken and after replacing washer will now spin properly. No water leaks from connections at time of service, job complete.
Near Marble Falls, TX 78657
Thomas L.
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE204EPA4 Arrived on site for lower spray arm not turning. Tested unit and found that the washer pump had failed. Replaced water pump and tested. All operations are normal. All water connections are dry.
Near Kingsland, TX 78639
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WSZ57L18DM01 Arrived on site for no ice condition. Found that there was no ice in the pan. The freezer temperature it was 1°. I did find that the icemaker head over filled and was jammed. Contacted manufacturers technical assistance line to see if I might be missing something in this diagnosis. We agreed that the icemaker in the water valve would be replaced.ChrisSR# 7723861209
Near Lago Vista, TX 78645
James
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site and tested operation. I found the cubed ice door stuck open and the ice container over full and would not come out. Removed ice by dispensing it through the door until the bin could be removed. I found no obstructions in door solenoid. Reinstalled ice bin and tested. Unit dispensing crushed and cubed ice properly. Job complete
Near San Marcos, TX 78666
Kevin
Job Details: 01/10/2019
DRYER WHIRLPOOL WETLV27HW1 Arrived on site and found audible Skweek was phone in between vent funnel making contact with blower wheel. Used sound pads prescreen from 209553 to help with vibration noise and cabinet from rear panel. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 01/10/2019
REFRIGERATOR HOTPOINT HSH25GFBBWW "arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, using an empty cup, I attempted to get water from the unit and nothing came out, I removed the front kick plate to expose the water line and disconnected it. Using the same cup, I pressed the dispenser paddle and water came out of the water line which tells me that the water line inside the door is frozen. I removed the UI panel and found that the previous dispenser water tube heater had shorted out. I advised the customer of my findings and am ordering the heater and scheduled return service for 01/10/19. No water leaks observed during service.; ordrng 1 WR49X10173 (dispenser water tube)"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/10/2019
OVEN WHIRLPOOL WEE510S0FS1 "Arrived on site. Check for broil issues. Found bad broil created also control to short. replaced control and broil and cycled, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/10/2019
OVEN WHIRLPOOL WEE510S0FS1 "Arrived on site. Check for broil issues. Found bad broil created also control to short. replaced control and broil and cycled, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/10/2019
OVEN WHIRLPOOL WEE510S0FS1 "Arrived on site. Check for broil issues. Found bad broil created also control to short. replaced control and broil and cycled, all functions tested OK. Job complete"
Near Austin, TX 78703
Scott
Job Details: 01/10/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for long dry times . Found restricted air flow . Explained to customer on the importance of having exterior duct work cleaned . No lint build up at time of service . Job complete .
Near Austin, TX 78724
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF510PAYSA Arrived on site to test unit for unit not finishing cycles. Test unit and found led light for clean light not working. Replaced control test unit and unit test good job complete no leaks present at this time.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/10/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site. Check for no heat issues. Found switch housing not making contact with switch intermittently causing no heat. Will need door switch assembly’s and harness to repair unit. Office to reschedule; ordrng 1 W10211972 (switch) and 1 W10874025 (HARNESS) and 1 W10874028 (HARNESS SENSOR ) and 1 W10876593 (SWITCH HOLDER)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/10/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site. Check for no heat issues. Found switch housing not making contact with switch intermittently causing no heat. Will need door switch assembly’s and harness to repair unit. Office to reschedule; ordrng 1 W10211972 (switch) and 1 W10874025 (HARNESS) and 1 W10874028 (HARNESS SENSOR ) and 1 W10876593 (SWITCH HOLDER)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/10/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site. Check for no heat issues. Found switch housing not making contact with switch intermittently causing no heat. Will need door switch assembly’s and harness to repair unit. Office to reschedule; ordrng 1 W10211972 (switch) and 1 W10874025 (HARNESS) and 1 W10874028 (HARNESS SENSOR ) and 1 W10876593 (SWITCH HOLDER)
Near Austin, TX 78702
Scott
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL KMBP100EBS01 "Arrived on site , replaced door and control panel. Job complete ."
Near Kyle, TX 78640
Leonardo
Job Details: 01/10/2019
RANGE WHIRLPOOL WFG525S0HS0 Arrived on site to test unit for oven not working. Test unit found ignitor connection not on ignitor. Secured connection test unit an dunit test good heated oven to 350. Opened door to release heat and unit turning back on. Unit working as designed. No leaks present at this time.
Near Leander, TX 78641
James
Job Details: 01/10/2019
COOKTOP KITCHENAID KCGS956ESS02 Arrived on site and tested operation. I found the flames on all burner have orange tips and the orange covers the blue flame. I removed the regulator and cleaned all pipe sealant from connections and installed a new regulator. Inspected for leaks with bubble solution and found none. Tested operation and found the same orange tip flames. Called tech line and spoke to Robert #7723841811. Per tech line the gas companies put an additive in the lines during winter months. Instructed customer of tech line instruction. Unit working properly. Job complete
Near , TX 78132
Diego G.
Job Details: 01/10/2019
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site. Check for flame issues. Found flames too low causing flames to go out. Adjusted burners and cycled, all functions tested OK. No leaks present. Job complete"
Near , TX 78132
Diego G.
Job Details: 01/10/2019
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site. Check for flame issues. Found flames too low causing flames to go out. Adjusted burners and cycled, all functions tested OK. No leaks present. Job complete"
Near , TX 78132
Diego G.
Job Details: 01/10/2019
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site. Check for flame issues. Found flames too low causing flames to go out. Adjusted burners and cycled, all functions tested OK. No leaks present. Job complete"
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/10/2019
RANGE WHIRLPOOL WFG525S0HS0 Arrived on site and found right hinge is broken. Will need to order new hinge to correct issue.; ordrng 1 WPW10299224 (hinge-door)
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/10/2019
OVEN GE JGB645SEK2SS "Arrived on site for “bulb not coming on” complaint. Inspected unit and found oven bulb burned out. Customer declines purchase of new bulb. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78737
Leonardo
Job Details: 01/10/2019
RANGE KITCHENAID KSEB900ESS2 Arrived on site to test unit for front burner to high on low. Test unit and unit working correctly at this time. Burner cycling on and off as normal. Job complete
Near Lorena, TX 76655
Arthur B.
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE334GBS0 "Arrived onsite for customer complaint of dishwasher control not functioning. When arrived,found control lock on. Removed control lock and ran diagnostics. Found no error codes. Tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Elgin, TX 78621
Thomas L.
Job Details: 01/10/2019
RANGE GE JB860SJ5SS Arrived on site and replaced shorted control. Unit tested proper after repair.
Near Georgetown, TX 78628
Tyler B.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH31017HW2 "Arrived on site for mag cap and diode install, replaced mag cap and diode Testd good. Unit will need new mounts and mount screws, due to improper installation. ; ordrng 1 COTE (OFFICE RS ) and 2 W11122643 (NUT)s and 2 WP8169704 (screw)s"
Near Georgetown, TX 78628
Thomas L.
Job Details: 01/10/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for lid lock that will not work. Tested unit and found that the lid latch has failed. Replaced latch and strike. Tested unit again and all operations are normal and all water connections are dry.
Near Wimberley, TX 78676
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Check for no cool issues. Found evaporator in refrigerator compartment frozen over completely. Found bad thermistor evaporator. Replaced harness and located thermistor in correct spot. All functions tested OK. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Check for no cool issues. Found evaporator in refrigerator compartment frozen over completely. Found bad thermistor evaporator. Replaced harness and located thermistor in correct spot. All functions tested OK. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Check for no cool issues. Found evaporator in refrigerator compartment frozen over completely. Found bad thermistor evaporator. Replaced harness and located thermistor in correct spot. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78717
Paul
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for the washer to replace the previous diagnosed parts. I found 116VAC to the pump motor and it not running. Upon removing the pump and motor the motor connector fell off and was not snapped into place. I connected the harness correctly and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 01/10/2019
DRYER MAYTAG MEDB855DC4 "Arrived onsite for customer complaint of F6E3 error code and water inside venting tube. Tested unit and found error F6E3 (UI Error), F4E2 (Restricted Air Flow). Clear error codes and tested unit. Found outside venting is full of water causing poor drying and circulation. This is also causing water to build up in tube. Advised customer to have venting cleaned out. Left dryer tube off per customer request. No other issues found."
Near Austin, TX 78759
Scott
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for dishwasher not coming on . Unit will fill and diverter motor will turn . Wash motor has failed . Ordering sump and motor . Return 1/11. Nonwater leaks detected at time of service . Job complete. ; ordrng 1 W11085683 (SUMP AND MOTOR )
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5000DW "Arrived on sote for unit not draining, found drain pump seized and rusted, replaced drain pump and tests good. No leaks on site"
Near Harker Heights, TX 76548
Al
Job Details: 01/10/2019
DRYER WHIRLPOOL WED92HEFW1 Arrived to inspect dryer with long drying time. I service tested the unit and got codes E4F4. Voltage checks were 238/119/117. I installed CUTOFF 208148. 246/160 were the temperature readings whenI reassembled the unit. I will order the following parts for the customer:Wire harness W10637533Electric Control W10875487; ordrng 1 W10637533 (WIRE HARNESS) and 1 W10875487 (ELECTRIC CONTROL )
Near Austin, TX 78703
Scott
Job Details: 01/10/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site, checked washer for not spinning or draining. Found motor control failed and it has shorted out the machine control. Replaced controls and tested unit. All checks good after repair and no water leaks present. Job complete .C- sticky notes"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
DRYER MAYTAG MEDB765FW0 "Arrived on site and found unit stuck with lid lock. Had to power cycle and enter diagnostics to restore regular function. I pinched UI cable. All checks good, after securing harness and resetting unit in diagnostics. Advised customer concerning repair"
Near Leander, TX 78641
James
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 Arrived on site and found left rail has broken. Installed both left and right rail with updated p/n and tested operation. Unit working properly. Job complete
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for unit not dispensing ice. Found that the bin is cracked there for the auger motor cannot drive the ice bin mechanism to dispense ice. Replace bin. All water connections are dry.; ordrng 1 WPW10347093 (ice container. D2C)
Near Austin, TX 78702
Joseph C.
Job Details: 01/10/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site for “no ice production” complaint. Inspected unit and found wire broken, on fill tube heater. Found icemaker to be very loud and not completing harvest cycle. Ordering fill tube. Will need to replaced icemaker, fill tube and valve. No leaks detected, at time of service. Return for repairs on Wednesday 01/09.; ordrng 1 W11230096 (FILL TUBE)"
Near Lakeway, TX 78734
Cliff
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to replace user interface for refrigerator. Replaced parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kempner, TX 76539
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Arrived onsite for customer complaint of icemaker on french door refrigerator not producing ice. Found icemaker stuck mid harvest. Removed and replaced icemaker assembly. Reassembled. Icemaker now calls for water as intended. No other issues found. All water connections were dry at time of service.
Near Copperas Cove, TX 76522
Steve C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW9050XW00 Arrived on site for the unit is leaking water. Tested the unit and found the leak is coming from the the bellow due to being torn. Replaced the bellow and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78758
Scott
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01 Arrived on site for fresh food door not closing properly . Found the top of door where the cup for hinge has cracked . Will need new door . Quick pics of damage . No water leaks detected at time of service . Please call when eta is known. ; ordrng 1 LW10637748 (dor-fip SS)
Near Austin, TX 78744
Robert
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on job for complaints of unit not turning on. Tried to run diagnostics no power. 120 volts to control board. Replaced control board calibration and ran diagnostics no leaks detected.
Near Leander, TX 78641
Lou
Job Details: 01/10/2019
WASHER MAYTAG MVWB725BW0 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I removed the washplate and when I opened the box wit( the new part, I found it to be the wrong part. I advised the customer of the issue and advised the office would contact them when the new part is available. No water leaks observed during service.; ordrng 1 WPW10286241 (washplate)"
Near Austin, TX 78746
Luis
Job Details: 01/10/2019
ICE MACHINE JENN-AIR JIM159XYRS0 "Arrived on site for water leaking and unit not powering on. Customer removed unit from enclosure found unit not powering on disconnected external pump powered ice machine without drain pump unit powered on. Diagnosed failed pump. Installed new drain pump added water to pump no leaks,customer signed disclaimers,installed machine back into house,ran diagnostics no leaks at tubing or water lines reinstalled unit ran diagnostics all test passed unit working as designed"
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/10/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for to unit” complaint. Inspected unit and found intermittent operation from control. Removed and replaced control. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78725
Joseph C.
Job Details: 01/10/2019
DRYER WHIRLPOOL MGDC215EW2 "Arrived on site for “no heat/long dry times” complaint. Inspected unit and found faulty regulator. Removed and replaced burner. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Wimberley, TX 78676
Diego G.
Job Details: 01/10/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site. Check for hot water issues. Found error code for bad water valve thermistor nReplaced water valve assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 01/10/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site. Check for hot water issues. Found error code for bad water valve thermistor nReplaced water valve assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 01/10/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site. Check for hot water issues. Found error code for bad water valve thermistor nReplaced water valve assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/10/2019
RANGE JENN-AIR JGRP536WP01 Arrived on site for unit with touch response. Unit will need new UI and supplied control to complete repair. UI and control are both covered under 5yr . ; ordrng 1 CNOTE (OFFICE RS ) and 1 WPW10464535 (cntrl-elec)
Near Bertram, TX 78605
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "WRX735SDHV00 Arrived to instal part. I found the ice maker lower bracket was not fully engaged into the fan and damper housing assembly and corrected. I removed ice from the fill tube and installed the valve, noting excessive scarring of the ice maker fill tube and removed the damaged area. I corrected severe fc door lean and removed and mass of ice that had formed along the lower edge of the fc door. The legs were not set and I corrected and squared the cabinet. The ice maker fill tube was frozen within the cabinet and may be damaged at the fill end and will require replacement. I advised the customer this unit may have difficulties producing ice in the current garage environment, due to lower than designed for temperatures. The garage measured at 46 degrees upon my arrival. I advised the customer during cooler parts of the year the ice maker may need to be shut down due to the lower ambient temperatures causing the supply line to freeze. Office to
Near Del Valle, TX 78617
Joseph C.
Job Details: 01/10/2019
WASHER MAYTAG WTW5000DW1 "Arrived on site for “door not closing/not coming on” complaint. Inspected unit and found loose connection to inlet valve. Reconnected harness to inlet valve. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Harker Heights, TX 76548
Steve C.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 Live on site for the units light will not turn on. Tested the unit and remove the lightbulb. Found the lightbulb is defective. Quoted the customer for a new lightbulb for dollars and $4.62 plus tax. Replaced the lightbulb and test the unit. Unit works properly and job complete.
Near Round Rock, TX 78664
Wesley
Job Details: 01/10/2019
DRYER AMANA NED4655EW1 Arrived n site and installed element. All checks good. Unit is now operating as designed.
Near Temple, TX 76501
Arthur B.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED9200SQ1 Arrived onsite for customer complaint of dryer door not closing properly. Tested door and found hinge broken on bottom. Unit will need new hinge to complete repair. R/S for 1/11. No other issues found. Dryer vent and lint trap was clean of lint at time of service.; ordrng 1 WPW10310366 (hinge)
Near Waco, TX 76708
Steve C.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for the unit is not washing dishes. Tested the unit and found the motor will not turn on. Replace the sump and motor and tested the unit. Unit works properly and all water connections were drying time of service.
Near Del Valle, TX 78617
Scott
Job Details: 01/10/2019
WASHER MAYTAG MVWC360AW0 Arrived on site long fill error code. Ran diagnostics and all checked good . No water leaks detected at time of service . Job complete . Before closing ticket office called and unit is doing it again . Ordering control and valve .will need autho.; ordrng 1 AUTHO and 1 W10520038 (cntrl-elec) and 1 WPW10683603 (valve)
Near Harker Heights, TX 76548
Arthur B.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED4850BW0 Arrived onsite for customer complaint of dryer not heating prior 30 issue. Removed back panel and found TCO open. Removed and replaced TCO and reassembled. Tested unit. Unit heats and cycles as intended. No other issues found. Dryer vent and lint trap clean of lint at time of service.
Near Elgin, TX 78621
Thomas L.
Job Details: 01/10/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site Arrived on site or display not being complete, numbers are not whole. Replaced panels."
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
COOKTOP WHIRLPOOL KICU569XSS00 Arrived on site and tested operation. I found f40 flashing on left side of ui. Per service pointer W10556232A both modules and ui will have to be replaced to properly repair cooktop. Parts covered by warranty but labor is not. Quoted customer $199.99 plus tax labor(CO150) to repair. Collected diagnosis $99.99 plus tax which will apply to quoted labor; ordrng 1 W10885135 (module)
Near Austin, TX 78703
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site for broken wires in auger motor harness and broken pins on motor. Installed new motor,repaired wires to harness,hard wired pins to auger motor. Ran ice dispenser unit working as designed.
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/10/2019
REFRIGERATOR GE HRF15N3AGS "arrived on site and set refrigerator into a diagnostic cycle that sounds evaporator fan motor is not spinning.
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL KSCS25FVMK02 "Arrived on site for black powder coming from dispenser . Found seal missing and allowing black washer to make friction and dust, replaced seal and added lithium Grease And tested good no leaks on site
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite to install new hub assembly to top load washer from prior tech’s diagnosis. Removed washplate and removed warn hub. Installed new hub assembly with clip. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78757
Paul
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW95HEDW0 "Arrived onsite for the washer not working. Ms stated the same error code that was coming up before is showing up again. I checked stored error codes and found an F6E3. I ran the auto diagnostics test and the unit did complete the cycle and worked as designed but I found the harness from the ACU to the UI very corroded again at the UI. The UI and the control harness will need to be replaced. Ordering c-notes, W10814583 PANEL-CNTL, & W10580186 HARNS-WIRE.; ordrng 1 C-NOTES (NEEDS AUTHORIZATION.) and 1 W10580186 (HARNS-WIRE) and 1 W10814583 (PANEL-CNTL)"
Near Florence, TX 76527
Jonathan
Job Details: 01/10/2019
WASHER MAYTAG MVWC555DW0 "Arrived on site to install previous diagnosed part. Found unit sitting in garage not hooked up. Inspected unit and found washer frame with dent on left side. Removed wash-plate and inspected threads on gear case, cleaned threads with wire brush. Installed new wash plate. Connected extension cord to unit and tested agitation and spin cycle. All tested good."