Arrived onsite to install previously diagnosed parts. Upon arrival I installed the key pad and control. And the unit regained functionality. I then ran a temp test at 350* and found unit operating as designed. I also adjusted customer to allow make sure that the oven door is shut firmly when in use

"Arrived on site to install previously diagnosed parts. Upon arrival I installed the new slider, rotor and stator. And tested unit and found unit operating as designed. Job complete"

"Arrived on site to install previously diagnosed and ordered part. Due to the cooktop being damaged, I removed and replaced the cooktop and transferred the bezels from the old cooktop to the new and tested. Unit is operating as designed. Job completed."

"Arrived on site for loud noise. Found evaporator fan cover not installed correctly from manufacture,installed cover correct.y noise no longer present"

"Arrived on site I am found dishwasher drain pump is running dry and its noisy. Allowed cycle to start and dishwasher is working properly. Now that there is water in it drain pump is running normally/quietly, job complete"

"Arrived onsite to replace faulty compressor. Unit R134a. Replaced compressor, dye dryer and access valve. Pulled vacuum and held. Charged per spect and powered unit. Unit is functioning properly. Job complete"

"Arrived on site and Customer is experiencing dryer gets noisy after running for at least 8 to 10 minutes. found dryer is heating properly but found airflow is showing Blocked/clogged/restricted. Took one picture. Dryer is overheating which is causing it to rattle. With vent hose off observed dryer run for 10 minutes quietly. Recommend it to homeowner that vent to the exterior of the home be cleaned/cleared by a service, dryer should not be used until this has been done properly, job complete"

Arrived onsite for washer hitting the walls. Upon arrival inspected unit. Ran diagnostics and found no stored error codes. Ran test cycle and all complete as normal. Spoke to customer and found that unit may have been loaded off balance. Tested all components and unit is functioning as designed. Instructed customer on proper loading. Job com.

Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found frost buildup on evaporator cover. Ran diagnostics and forced defrost. Unit did energize. Replaced control. Control was marked with double sticker. Advised customer manually defrost unit then restart. Is symptoms persist recommend ordering defrost thermistor and UI. Job complete

Arrived onsite for door alignment concern. Found door had not had cabinet face yet installed. Made manual adjustment to door alignment to correct. Unit is now aligned and operating properly. advised Customer on repair. All checks good.

Arrived onsite for refrigerator not functioning properly. Upon arrival customer declined service. Did use prescreened control to service another unit in 304. Job complete

Arrived onsite for complaint of shutting off after 30 seconds of use and having to be unplugged and replaced in to restore function. Tested unit and unable to replicate any symptoms. Cooling fan running properly and control operating as designed. Advised that in event of ongoing failure control and filter board will be ordered.

Arrived on site to replace tub gasket. Replaced gasket test unit and unit test good job complete. No leaks present at this time.

Arrived on site to test unit for unit not dissolving soap. Test unit and found unit not getting any water. Opened water valve under sink test unit and unit test good job complete.

Arrived on site to test unit for F8E0. Replaced upper cooling fan test unit and unit test good job complete.

Arrived on site to test unit for oven not getting to temp. Test unit and found unit at average temp to be correct. Showed customer how to calibrate the oven job complete.

Arrived on site to replace turn table motor. Replaced motor test unit and found unit making noise from vibration. Took unit down and no noise job complete.

Arrived on site to test unit for F1E0 interior control. Replaced control test unit and unit test good job complete.

Arrived on site for left side control panel wobbly . Tightened down bracket screws . No other issues found . No gas leaks detected at this time . Job complete

Arrived on site for washer leaking . Checked and found nothing wrong with bellow . Ran diagnostics only oversuds error . Ran diagnostics manual and auto test with top off . No water leaks detected. Drain stand is normal. Did find some water coming from dispenser . Replaced draw . Reran auto test . No leaks detected at this time. Job complete

"Arrived on site to install parts ordered by previous tech. Installed new console and tested, unit is now operating as designed. Job completed."

Arrived on site for range not working. On inspection found the oven had a error F1E1 control board lost communication. The remedy said to kill power for a few minutes and try again. If the error returns it says to replace the control board. Informed the customer on the issue and if the error returns she will call back. No gas leaks detected during service.

Arrived onsite for a microwave that is not heating and making a weird noise. The customer stated it makes a loud humming noise. I tested the unit confirming the noise coming from the HV system and found the magnetron not firing. The customer also stated the unit does not vent correctly and blows out the top filter causing grease to build up on the cabinets. I found the damper not fitting in the house air duct correctly because the duct is to low not allowing the dampener to go all the way inside the duct. I explained to the customer that the house duct needs to be corrected. I found the capacitor open and the diode burned up causing the no heat condition. I found the magnetron and HV transformer both in spec. I replaced the diode and the capacitor. I tested the unit and found it putting out 1000 watts and working as designed. Call complete.

"Arrived on site for dryer, inspected unit and work area. Customers complaint was the door seal was ripped. I removed the old seal and installed the new one. I asked customer to allow 24hrs for the adhesive to cure. Job completed."

"Arrived on site for dryer, inspected unit and work area. Customers complaint was unit would stop and not dry clothes. Called techline and spoke to Rich SR#7736154451 and did some testings and found that the motor was defective. Replaced the drive motor and tested. Unit is now operating as designed. Job completed."

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was white stuff on the filter screen. Inspected unit and customer had dishwasher running when arrived and found that there was paper on the inside. Customer was not aware on how to remove the filter. I showed customer how to operate and unit is operating as designed."

Arrived on site for washer inspected unit and work area. Customers complaint was washer making noises. Ran diagnostics and found no stored error codes. Tilted unit backwards and found no oil on the rotor and stator indicated to a good gear case. I did find the bolt to the motor lose I used loctite to make bolt did not back out again. Ran a regular cycle for about 20 min and everything sounded normal. Unit is operating as designed and no leaks where observed during service.

"Arrived on site. Found a defective led module,per service pointer removed all leds,installed updated leds all lights working as designed AUTHO S84638"

"Arrived on site for loud noise. Diagnosed loud noise from compressor compartment,removed cover found noise from condenser fan housing,adjusted housing noise no longer present"

"Arrived on site and inspected oven and found interior light is on, light button on control panel registers when touched by light does not turn off. Customer does not have Oven connected to Wi-Fi. When oven is set into diagnostic cycle light will turn off and on properly. Also verified bake element is working, After exiting diagnostic cycle interior light is off. Recommended that homeowner connect oven to Wi-Fi and allow it to days for any updates. If issue continues control panel can be replaced again, job complete"

"Arrived on site. Found a defective led module,per service pointer removed all leds,installed updated leds all lights working as designed AUTHO S84638 ; used 4 W11632139 (Led module) from stock"

Arrived on site. Found unit off balance adjusted unit tested spin cycle unit working as designed.

Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found frost buildup on evaporator cover. Ran diagnostics and forced defrost. Heater did energize. Found control giving issues. Control was marked with double sticker. Use part from call 375114. #W11546609. Job complete

"Arrived on site to test unit for not dispensing ice, tested unit found impeller is broken off from motor, replaced parts and tested unit is now dispensing ice properly job complete"

"Arrived on site for dryer not heating . Found element coil broken . Job complete"

"Arrived onsite for leaking water from filter area. Upon arrival, inspected unit and found seals on filter have failed. Need to replace filter.

Arrived onsite to replace faulty console. Replaced console and tested. Unit is functioning properly. Customer will monitor and report back if control is having any intermittences. Job complete. Job complete

"Arrived on site to install previously diagnosed and ordered parts. Due to the failed sealed system, I removed and replaced the compressor, UV dye drier, access valve, pan heater, evaporator, ice maker and left side support rollers. Vacuumed the system and installed 7.75oz of R134a refrigerant and monitored pressures. Pressures are holding good and unit is beginning to cool. Removed and replaced the left side support rollers assembly and removed and replaced the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the front right bulb base being shorted, I removed and replaced the base and installed the bulbs the customer had and tested. Unit is operating as designed. Job completed."

Arrived onsite for a washer not draining. I found a pair of ankle socks in the drain hose between the tub and pump. I took one pic. I removed the socks and tested the machine. All is working as designed and the unit drains good now.

Arrived onsite for a washer that makes a clicking noise and struggles during the spin cycle. The customer stated it makes the clicking noise in agitate also. I found the gearcase with a bad spot in it causing a drag when turning the basket by hand. I checked the lower unit components and found the rotor screw had backed out and there was gear oil everywhere under the machine. I showed the customer. I found all the lower unit parts in good condition except the gearcase.

Arrived onsite for a dishwasher not draining the water out. I found the drain pump with the correct voltage and not working. I replaced the pump and tested the machine. All is working as designed. Call complete

"Arrived on site for frost in freezer. Checked door seal good gasket sealing to cabinet,raised freezer door checked seal good.

"WRX986SIHZ00 Arrived to inspect no ice. Upon arrival, the customer advised me the unit has, since calling in about the ice, lost its ability to keep items frozen within the FC. FC temperature measured at 25?F and RC was 40? The FC had not been opened for many hours, prior to my arrival. The compressor could be heard running and the front of the condenser was cool (floor/room temp) to the touch. I found the braze joint at the dye drier had failed and was showing signs of long-term leakage. Tapping the system, the static pressure was 19/19. I recovered the system and then corrected the leaking the sealed system. I vacuumed to 210 microns and allowed the unit to sit for an additional 15 min. Holding vacuum, I charged with the MFG prescribed refrigerant charge. The unit started cooling as designed. Operational test good, no leaks observed during service.

Arrived on site for refrigerator not making ice. Upon arrival confirmed complaint and found icemaker only received 90-110 volts but wouldnt run. Traced issue to RF emitter/receiver. replacement of W10757851 control emitter. call complete

Arrived onsite for refrigerator leaking. On inspection found water by the compressor and all over the floor. When I was looking for the leak water from the top of the unit was hitting in the head. Saw water running down the back of the unit into the tray where the compressor sits. On further inspection found the icemaker fill tube had a hole in it and was spaying the bottom of the cabinet and running down the back of the fridge. Replaced the fill tube and tested unit. No more leaks and the unit is operating as designed now

Arrived onsite to install dryer vent. Installed the dryer vent and leveled the unit out. The unit is working as designed.

Arrived on site to test unit for not spinning. Found belt popped off and damaged. Recommend replacing belt. If wishing to proceed would need drive belt WPW10260319.

Arrived onsite for washer leaving clothes wet at the end of the cycle. Upon arrival inspected unit. Ran diagnostics and recorded E48 control not reading latch. Ran test and all seemed to be functioning however diagnostics mode was staggering in step mode. the same error code would appear. Notified customer that an intermittent latch failure could be causing the issue. Power cycled unit and told customer to run a small load. Called customer back in the evening and customer stated unit was now functioning properly. If symptoms persist recommend replacing latch and potentially control.

Arrived onsite to replace electrodes (2) and harness. Replaced parts. Tested unit and unit is functioning properly. Job complete .

Arrived onsite for f6e0. Power had not been cycled. Turned off power at the breaker and cleaned and secured all connections between the console and the control. Restored power and tested. Unit is now operating as designed according to the trouble shooting guide. Advised customer on repair.

Arrived on site to replace orifice kit test unit and unit test good job complete. Job complete.

Arrived on site for refrigerator tripping breaker upon power up. Upon arrival confirmed complaint. Upon further testin* I found resistance to compressor windings at 4.5 and not grounded. Found stable 120 power supply. Used tester S.Dev. And found steady amp draw at 0.8amp for over 15 minutes I replaced start device. Found unit running stable with.8amps. Informed customer to give unit 24 hrs to stabilize temps. Call complete

"Arrived on site for no cool. Room temperature in both sections compressor and fans running,ran diagnostics test 4 no frost forming on evaporator diagnosed a leak in the system

"Arrived on site. Found mold on dispenser ice door and clogged fresh food drain. Replaced ice door and motor assembly,removed compressor cover disconnected drain tube,cleared out obstruction in drain checked water flow through drain good.

"Arrived on site and found saved error codes F3E3, F0E7, F0E9, F0E5, inspected gearcase and found it is leaking oil. Attempted to remove wash plate and it is seized.

"Arrived on site to test unit for freezing food in RC, tested unit found damper open, ran diagnostics and found it trying to close but ceasing up half way causing cold air to constantly flow into RC, need diffuser box to fix issue, ordering part rescheduled ordrng 1 W11645127 (Diffuser)"

Arrived on site and inspected refrigerator and found it is not dispensing ice. Found impeller spins freely motor is stripped. Prescreened motor did not arrive in time for service call. It is needed to complete repair; O-emld tckt

Arrived onsite for a refrigerator that has stopped producing ice. Upon inspection I found that the fill tube was clogged with ice which is a sign of the water valve weeping. I also noticed that the right door gasket was torn badly. I am ordering the gasket and the valve and replacing with the parts that were sent with me today. And rescheduled return for 04/17/23; ordrng 1 W11043013 (VALVE) and 1 W10830055 (GASKET-FIP)

"Arrived onsite for washer not starting a cycle. Upon arrival inspected unit. Found once plugged in, drain pump would continue to run. Tried canceling cycle and running diagnostics but would not function. Got unit to fill for a few seconds then stopped and drain pump started again. Did record error code for pressure system fault. Ordering control and harness. Returning with drain pump. ; ordrng 1 W11513246 (Control) and 1 W11643701 (Lower harness)"

"Arrived onsite to install previously diagnosed parts up arrival I installed the new motor, cap, and actuator and tested unit and found unit no change I replaced the harness and found no change. I am ordering the control, gearcase, and cam. Office to reschedule ; ordrng 1 W11603810 (CNTRL-ELEC) and 1 W11454741 (GEARCASE) and 1 W10721967 (CAM)"

Arrived on site for door does not stay closed. Upon arrival inspected unit and found door catch assembly has failed. Need to replace door catch assembly. Ordering door catch assembly and door catch bezel. Office to reschedule ; ordrng 1 W10669023 (Bezel) and 1 WPW10610880 (Catch)

"Arrived on site for broken agitator. Upon arrival inspected unit and found agitator couple has failed. Ordering couple, bolt and screw. Office to reschedule ; ordrng 1 W11561052 (Agitator couple) and 1 W10772621 (Bolt) and 1 W11596047 (Screw)"

"KURL114KSB00 Arrived to instal previously diagnosed and ordered part. I installed the control that was ordered by prior tech and there was no change. I elected to instal the UI and still no change. I verified all loads and sensors, the unit finally engaged and this unit is one of the type that has a several minute dwell time prior to cooling system engagement. I found the cause of the beeping was loss of cooling and the unit has a failed sealed system. There was no heat on the high side and only a 5-10 degree cooling at the evap for. Gurgling could be heard within the evaporator and I suspected a low side leak. During inspection, I found the rubber protector on the evaporator split and contacted the tech line, tech Butch. I advised of my findings, but the tech said that the compressor will still need to be replaced prior to any further steps. File# 7736146659. Office to order compressor, service port and dye drier. Please allow two hours for sealed system service. System is completely copper. No water connects to unit.; ordrng 1 W11596021 (Compressor) and 1 W10913906 (Access port) and 1 WPW10143759 (UV Drier) and 1 TwoHoursSealedSystemService (2 hours) and 1 R600asystem (All copper)"

Arrived on site for SAFETY burning smell. Upon arrival customer states that the issue she is having is that unit no longer spins. Unit is unplugged. Restored power to unit and ran diagnostics. There are no saved error codes. Ran automatic test cycle and unit passed test including spin test. Ran a drain and spin test and unit spins correctly. Noticed the control acting weird during certain instances. Need to replace control. Contacted SAFTEY Team. Notes were documented for the not able to duplicate the burning issue. Office to reschedule ; O-emld tckt

Arrived onsite for rc not cooling. On inspection found a block of ice on the fc evap. Was going to order thermistor but it is not field service able. Tech support Said that we need to get a reading of the thermistor and if it is out of range have to call Tech support. Informed customer that the system needed to be defrosted when we come back.; ordrng 1 W11624942 (Wire harness) and 1 W11262026 (Damper)

Arrived onsite for a wall oven with the fan running continuously. I found an F3E1 stored error code. I found the lower oven temperature sensor showing open from the main control. I pulled the oven and tested at the sensor and found it open. Ordering W11598120 sensor. ordrng 1 W11598120 (Sensor)

"Arrived onsite for a microwave that is not operating properly. Upon inspection I found that there was some damage to the raper of the unit, upon further inspection I found that the transformer was shorted out. I am ordering the transformer, mag, cap and diode. And also the raper. Office to reschedule. ; ordrng 1 W11256462 (DIODE) and 1 WPW10574736 (CAPACTR-MG) and 1 W11545871 (TRANSFORMR) and 1 W11391712 (MAGNETRON) and 1 W11446916 (WRAPER-CAB)"

Arrived onsite for a microwave thats arcing in the cabinet. I found the wave guide cover causing the issue. The mag antenna is in good shape at this time. Ordering WB34X21271 MICROWAVE WAVE GUIDE COVER. ordrng 1 WB34X21271 (MICROWAVE WAVE GUIDE COVER)

"Arrived onsite for a refrigerator that the left side deli drawer will not close fully and stay gapped open about a 1/4 inch sometimes and the dispenser button will stick and the customer has to pull the pad out by hand then the dispenser stops. I could not duplicate either problem at this time and I tried the drawer and the dispenser multiple times. I could feel a rough spot in the dispenser paddle when depressing and releasing it. Need to replace the pad, spring and shield for the dispenser issue and explained to the customer that all we can do it replace the left and right side closure for the left deli drawer. The parts breakdown wasnt clear for the right closure for the left drawer so Im ordering both closures for the center divider. Ordering W11109510 pad, W11109505 spring, W11109614 shield, W11397195 deli drawer left closure, W11242545 left hand center divider closure, W11242573 right hand center divider closure, 2EA W10737605 Screw, & 2EA W10737730 Rivet Nut. Office to RS.; ordrng 1 W11109510 (Pad) and 1 W11109505 (Spring) and 1 W11397195 (Adapter) and 1 W11109614 (Shield) and 1 W11242545 (Left hand center divider closure) and 1 W11242573 (Right hand center divider closure) and 2 W10737605 (Screw)s and 2 W10737730 (Rivet nut)s"

"Arrived on site to install previously diagnosed and ordered parts. Due to the RC evap thermistor being bad and RC section not going into to defrost mode, I removed and replaced the RC evap cover with thermistor and hv control. When I went to replace the right RC door gasket, I found the gasket to be wrongly packaged as I got the FC door gasket. The packaging had the correct part number. Tested the unit and it is operating as designed. Notified the office of the issue and ordered the right RC door gasket and CNOTE-RETURNING TECH TO INSPECT. Office to schedule return service. No water leaks observed during service.; ordrng 1 W10917313 (Right RC door gasket) and 1 CNOTE (TECH TO INSPECT DOOR GASLET BEFORE RETURNING)"

"Arrived on site to install previously diagnosed and ordered parts. Due to the defrost element and defrost bimetal failures, I was remove and receive both parts. However, while replacing the element, the new part broke (glass). I advised the customer of the issue and notified the office to reschedule as soon as possible due to the customer having only one refrigerator. I am ordering the defrost element and will replace it and the bimetal upon return service. No water leaks observed during service, office to schedule return service.; ordrng 2 WR51X10132 (Element)s"

Arrived on site and replaced previously diagnosed compressor. Installed UV drier and access port. Vacuumed system and unable to complete call due to faulty charging scale. Office to reschedule. Needing r600a. ; O-emld tckt

"Arrived on site to test unit for not starting. Verified unit receiving proper voltage but not starting. Found bad thermal fuse. Used dummy thermal fuse, fuse was damaged in packaging. Found unit working as designed and ventilating properly. Element cycling as designed. Recommend replacing cutoff with high limit thermostat, thermistor and thermal fuse per Techline. Office to reschedule. SR#7736148821; ordrng 1 WP8577274 (Thermistor) and 1 W10909685 (Thermal fuse)"

"Apt 142Arrived on site for no cool fridge . Found both sections room temp. Compressor buzzing loudly and cutting off . Ordering compressor,evap, r600 kit ,nitrogen , service port, uv drier , weigh 3 hrs . Call to set return ; ordrng 1 Weigh3hrs and 1 Serviceport and 1 Uvdrier and 1 R600kit and 1 Nitrogen and 1 W11358352 (Compressor) and 1 W11282685 (Evap)"

Arrived on site for dishwasher not draining . Found e4 error code . Found drain pump ohm out of range . Ordering drain motor . Call to set return . ; ordrng 1 W11611440 (Drain pump) and 1 W11524805 (Control) and 1 W11226294 (Door switch)

"Arrived on site to test unit for not cooling in RC; ordrng 1 W10667607 (RC thermistor) and 2 W10683015 (Evaporator fans)s and 1 WPW10739408 (Control)"

"Arrived on site and sound oven lights are constantly on. Control panel beeps when oven light button is pressed but nothing changes. Inspected control board and did not see any obvious failures on it.

Arrived onsite for no water function and exposed valve and found water damage to the valve harness and control. Indicating a small leak that corroded the pins in the connections. ordrng 1 W10812421 (Control) and 1 W11220230 (47.68)

"Arrived onsite to test unit for no drain, tested unit found unit is draining but wash motor is not engaging, replaced sump and motor assembly, tested unit, unit is now running as designed, no leaks detected job complete"

"Arrived on site to test unit for frost buildup in freezer, tested unit found FC RC gaskets has multiple gaps allowing excessive amount of hot air penetration, added perma gum in effected area to push gaskets closer to frame so the magnets can pull it in, sealed RC And FC gaps between liner and frame of unit, advised customer to monitor and if this will not work, we will need to return with RC and FC gasket, job complete"

"Arrived on site to test unit for ice production not shutting off when bin is full, tested unit found when in harvest mode the feeler arm is not recognizing ice level, replaced ice maker and tested, it is now functioning properly, no leaks detected job complete"

"Arrived on site and inspected washer and found separator in detergent drawer is in place And customer is using powder. Showed customer how separator is supposed to be removed when using powder detergent. Also ran test 12 to confirm all operations are working properly, job complete"

"Arrived on site and found microwave is not heating, while uninstalling found bracket is not attached to anything on the right hand side and its just screwed into drywall. Drywall is already breaking and bracket is loose Explained to customer that this Is incorrect and not safe. Disassembled microwave and found Magnetron has failed. Replaced Magnetron, capacitor, and diode and microwave is now heating properly again. Customer will need to contact builder and have them re-install microwave properly. Job complete"

"Arrived on site ,replaced UI. Ran set up and unit is heating per WP specs. Job complete"

"Arrived onsite for washer out of balance and lid locked. Upon arrival inspected unit. Found lid had unlocked. Washer in garage area. Unit was un leveled. Customer stated only has trouble in towels cycle. Ran diagnostics one had long fill code. Checked supply and was good, however unit is having external draining issues. Leveled unit and instructed customer on detergent use and recommended bulky cycle. Customer will have plumbing checked to insure a good drain cycle. Job complete"

"Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Confirmed inefficient compressor. Replaced compressor , access valve and dryer. Pulled vacuum and held. Charged per spec 4.27g and powered unit . Unit is cooling. Customer will monitor minimum 24 hrs. Job complete"

Arrived onsite for washer not draining. Upon arrival inspected unit. Found error code for long drain. Found standing water in tub. Inspected underneath unit and found Drain pump connector not secured. Secured connector and tested. Unit is now functioning properly. Notified customer not to overload unit. Job complete

Arrived on site of a refrigerator that is not making ice. Upon arrival I reset the ice maker and found that it did cycled with no issues. I the advised the customer that the unit should begin making ice agin soon. Unit operating as designed job complete

Arrived onsite for a refrigerator that is making a vibrating noise hen the compressor kicks on. Upon inspection I heard this noise and found that it was coming from the condenser vibrating against the chassis I tightened up the bolts holding the condenser to the chassis and then adjusted and leveled the chassis and found the the noise went away. Unit is cooling just fine Job complete

"MVW7232HW0 Arrived to inspect noise. I entered service test mode and found F0E3 stored. The units installation allowed for an excessive amount of FR to LR movement and was corrected via leveling leg adjustment. I inspected the unit and found no signs of oil loss and there was a slight amount of flashing on the rotor teeth and was able to clean them up. I removed and replaced the slider and re-calibrated the unit. Automatic and manual testing showed the unit operating as designed. No,rakes observed during service."

Arrived on site and replaced previously diagnosed control and pressure hose. When replacing pressure hose found a notch and pin hole underneath factory tape. Calibrated control and verified now advancing through cycles as designed in quick wash. No leaks detected. Job complete.

Arrived onsite and found unit with f7-e7 error code and complaint of intermittently not completing the cycle and throwing an f7 error. Tested in diagnostics and all basic functions operating as designed filling washing draining and heating. Advised customer on findings and advised that the intermittent failure was seeming like possible electronics failure possible degrading connections. Unit is 18yrs old. Customer not interested in further repair options.

Arrived on site for refrigerator with broken front lvl feet/wheel. Upon arrival I confirmed issue and found foot bent/damaged. Replaced right side roller asm and releveled unit. Found unit opening and shutting doors as designed. Call complete 254-541-2775 Danny

"Arrived on site to diagnose dishwasher that was grinding when in use. Customer said they had heard it a couple times, and unit is new. I tested drain fill and cycle functions and found all operating smoothly. Water likely wasn't entering the unit at the time, so wash motor was running with no water. Water supply is good at this time and there are no further issues. Unit working as designed. I recommended customer grab a video if the issue happens again. Repair completed."

Arrived onsite for previously diagnosed parts. Installed the wire harness and the switch harness and it made no difference. The unit would not stop sparking. I then switched out the spark module and still no difference. I took my extension cord and plugged the unit into a different outlet and the center burner was working correctly but the other burners were still sparking. Called WP tech line we found that the unit was missed wired from the factory wrong. I reassembled the unit in while it was plugged into my extension cord it was working correctly. I unplugged the unit and plugged into the outlet under the cooktop and it started to do the same thing again. I showed the customer that it woks while connected to my extension cord but not to the outlet under the cabinet. Customer is going to get the outlet looked at.

Arrived on site to install new cooktop. Verified approval from trade partners to install. Replaced cooktop with new. Verified unit working as designed. Repair completed.

Arrived on site for range not preheating. Upon arrival confirmed issue. Found bake element wiring and element connections were fried from making contact with back panel. Replaced element and wire connector and retested unit. Found unit heating as designed J16J7A0DPL1. Call complete

Arrived on site to replace sliders on fc door. Upon arrival installed both parts then reassembled unit. Found door working as designed call complete

Arrived on site for wall oven showing f6e6. Upon arrival confirmed complaint but couldnt replicate issue after running 350 temp check in oven. Reset power and cleared error. Found unit working as designed. Call complete