Service History 742

Near New Braunfels, TX 78130
Kevin
Job Details: 08/14/2019
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site and found cooktop surface was damaged during installation, replaced cooktop surface and it is now correct.
Near Elgin, TX 78621
Steve C.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRT318FMDW01 Arrived on site for the unit is not cooling. Found uv dye on the filter drier due to leak. Used truck stock uv drier. Replace the uv drier and did a deep vacuum. Added 4.16 oz of refrigerant and refrigerant leak present. Unit works properly and no water connections to the unit.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived on site for no cool condition. Freezer is around 15° but this time the fresh food section is it 62° which is never been the case before. Even though the fresh food needed cooling nothing was taken place in the fresh food section. Everything works and tested properly and passes all test and diagnostics. I went back to cooling mode and the unit would not start. This happened twice. I removed power from the unit and reapplied power to the unit. This time everything started. Will check back with customer this p.m.
Near Austin, TX 78723
Joseph C.
Job Details: 08/14/2019
DRYER MAYTAG MGDB835DW4 Arrived on site for “broken door latch” complaint. Inspected unit and found door catch broken. Installed new door catch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78735
Leonardo
Job Details: 08/14/2019
COOKTOP JENN-AIR JGD3430GS00 Arrived on site to test unit for knobs not turning correctly. Test unit and found knobs not in valve correctly. Secured all knobs to valves test unit and unit test good job complete.
Near Round Rock, TX 78681
Paul
Job Details: 08/14/2019
FREEZER WHIRLPOOL WRF767SDEM01 "Arrived onsite for the refrigerator with ice and frost build up in the FC. Mr stated it starts at the top on the right side. I found the door separating at the top and the chassis needs to be sealed to the liner. Ordering c-notes, LW10341279 DOR-FIP SS, & WP482338 ADHESIVE. ordrng 1 C-NOTES (NEEDS PARTS AUTHORIZATION - THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 LW10341279 (DOR-FIP SS) and 1 WP482338 (ADHESIVE)"
Near Temple, TX 76502
Arthur B.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived onsite to install new compressor to top mount refrigerator from prior visit’s diagnosis. Removed compressor. Installed new compressor, dye drier and process stubs. Vacuumed unit to -25. Charged unit with 4.23oz of R134a refrigerant. Powered up unit and observed cooling. Unit cooling as intended. No other issues found. No water source connected."
Near New Braunfels, TX 78132
Kevin
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site, customer has defrosted refrigerator, replaced evaporator cover, control board, and icemaker diagnosed by previous technician. No water leaks at time of service, job complete"
Near Hutto, TX 78634
Cliff
Job Details: 08/14/2019
DISHWASHER KITCHENAID KDTE104EWH0 Arrived on site to diagnose a dishwasher that is leaking. Found diverter and pump assembly leaking water. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near San Marcos, TX 78666
Robert
Job Details: 08/14/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on job to install new parts that was ordered by previous tech per tech line. Installed both control boards tested good and no leaks. Complete
Near Georgetown, TX 78633
Joel G.
Job Details: 08/14/2019
REFRIGERATOR LG LFX28968ST/04 Arrived on site to diagnose fridge not making ice. Found temps fine. Main board beeps indicating ice maker to cycle when test button is pressed but ice maker doesn’t harvest. Ice maker needs replaced. No leaks detected ; ordrng 1 AEQ73110210 (ICE MAKER )
Near Georgetown, TX 78626
Joel G.
Job Details: 08/14/2019
WASHER LG WT1201CV "Arrived on site to diagnose washer it draining and OE error. Error is long drain. Found drain pump shot.Verified operations after repair and no leaks detected. Secured drain."
Near The Hills, TX 78738
Brandon
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for customer complaint of unit shutting down and melting, and ice makers not working. Found open bi metal, faulty control relay for defrost cycle. Ordering controls, heater, harness. ; ordrng 1 12729128 (heater) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 W10710090 (invrtr-box) and 1 W10796120 (harns-wire) and 1 W10811364 (cntrl-elec) and 1 W10845527 (panel-ui)"
Near Round Rock, TX 78664
Cliff
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Arrived on site to replace sealed system for refrigerator. Noted heavy corrosion on refrigerant lines inside unit above fresh food evaporator. Noted capillary line was leaking refrigerant due to oil around refrigerant that lines go through cabinet. When I moved the capillary line i noted it was broken
Near Austin, TX 78756
Scott
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Arrived on site for frost in freezer . Found rails not allowing door to close properly causing a small gap on left side . Ordering rails both side . No water leaks detected at time of service .ordrng 2 WP13055901 (slide)s
Near Austin, TX 78726
Paul
Job Details: 08/14/2019
WASHER WHIRLPOOL WFW95HEDC0 Arrived onsite for the washer displaying an F3E1 error message. I verified the error in diagnostics. I deleted the error codes. I cleaned debris out of the trap. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. Call complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/14/2019
MICROWAVE WHIRLPOOL WMH53520CS1 Arrived onsite for cover and motor fan replacement. Replaced motor and cover tested good
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL KDTE104ESS1 arrived on site to check unit for poor performance issues. This time the motor has failed. Replaced motor and tested. Unit will now operate properly with no water leaks.
Near Austin, TX 78759
Wesley
Job Details: 08/14/2019
DRYER WHIRLPOOL WED72HEDW0 Arrived on site and found unit trap housing had warped. Advised customer on findings.. All checks good. Advised customer on use and care.
Near Austin, TX 78702
Wesley
Job Details: 08/14/2019
DRYER WHIRLPOOL WGD85HEFW1 arrived onnsite and called techline about no gas/ no flame symptom. Replaced coils and inspected wiring. Found unit to be operating with flame for about 20 seconds every minute. Took temp test in drum and found cycle to be between 120-210f. Healthy operation. No further repairs needed. Working properly at this time."
Near Austin, TX 78746
Wesley
Job Details: 08/14/2019
WASHER GE GTW680BSJ6WS Arrived on site and found clogged airtrap and water level symptoms. Restored airtrap and reset machine. Tested and found all to be operating properly. Advise customer on repair and use and care.
Near Leander, TX 78645
James
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KBSD602ESS01 Arrived on site and tested operation. I found water leaking from dispenser output of valve. Installed new valve and tested. Unit tests good and no more water leaks. Job complete
Near Austin, TX 78704
Wesley
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onnsite and found unit had been partially defrosted. Finished defrosting and replaced bimetal. All else is operating properly and all fans and heater are working.
Near New Braunfels, TX 78132
Kevin
Job Details: 08/14/2019
RANGE WHIRLPOOL WCG97US6HS00 "Arrived on site and found customer was experiencing orange flames on cooktop, flame color has now righted itself, took one picture. Customer has a picture of the orange flame and The flame is the correct size. Neighborhood is still being completed and color was likely due to impurities in the gas line. Explained to customer that this may happen again until neighborhood is completely finished. Job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 08/14/2019
OVEN WHIRLPOOL WOD51EC0HB00 "arrived on site to install part(s) for customer. Upon arrival, the customer advised that she had spoken to a rep from whirlpool regarding the control panel and WiFi and Whirlpool had sent a control panel to replace the old one. I removed and replaced the control panel and tested and the unit is operating as designed. Job completed."
Near Austin, TX 78758
Scott
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02
Near Austin, TX 78744
Leonardo
Job Details: 08/14/2019
DISHWASHER FRIGIDAIRE FFBD2406NW11B Arrived on site to test unit for unit not getting power. Test unit and found light switch turned off to unit. Turned light switch on test unit and unit test good job complete.
Near Georgetown, TX 78628
Cliff
Job Details: 08/14/2019
VENTHOOD WHIRLPOOL UXT4236ADS2 Arrived on site to diagnose a vent hood that is making abnormal noise. Tested unit and found all mounting screws for motor assembly loose causing abnormal vibration. Tightened all mounting screws and tested unit. Found all is functioning properly at this time.
Near Waco, TX 76708
Arthur B.
Job Details: 08/14/2019
RANGE WHIRLPOOL WFG320M0BW2 "Arrived onsite to install new control to gas range from my prior visit’s diagnosis. Removed an replaced control. Tested unit, found relay comes on but no has coming from valve. Found gas solenoid also faulty. Will need to order bake valve as well. OF to R/S. No gas leaks detected at time of service.; ordrng 1 WP98014893 (valve-gas BAKE)"
Near Pflugerville, TX 78660
Cliff
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM02 Arrived on site to diagnose a refrigerator that is not producing ice. Found fill tube for icemaker not in position causing unit to leak inside the freezer. Repositioned fill tube properly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Round Rock, TX 78681
Tyler B.
Job Details: 08/14/2019
MICROWAVE IKEA IBMS1455WS0 Arrived on site for control replacement and button. Replaced control and buttons and tested good.
Near Lakeway, TX 78734
Andy
Job Details: 08/14/2019
WASHER MAYTAG MHW6630HC0 "Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations seemed normal with no water leaks present. Customer called later after servicing and stated and same error code popped up. Did notice while installing part that connection for hot water valve seemed abnormal at control connection. Ordering harness, Valves and reordering control. Office to schedule .; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11133142 (HARNESS ) and 1 W11314680 (HARNESS ) and 1 W11316255 (VALVE ) and 1 W11316256 (VALVE ) and 1 W11322883 (CONTROL )"
Near New Braunfels, TX 78130
Robert
Job Details: 08/14/2019
MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived on job for microwave sparking when starting. During testing found that mag gasket was discolored and found that the capacitor and diode was arching causing the spark. Replaced the mag,capacitor,diode with new parts. Tested good. Complete."
Near Georgetown, TX 78628
Joel G.
Job Details: 08/14/2019
WASHER FRIGIDAIRE FAFW4011LW0 Arrived on site to diagnose washer not draining. Found drain pump faulty not draining but running.. Replaced part and verified operations. Secured drain and verified no leaks detected.
Near Georgetown, TX 78633
Joel G.
Job Details: 08/14/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose washer “gunk” coming out of panel and knob loose. Adjusted knob and “gunk” was just blue film sticking out. No error codes. No leaks detected. All works fine. Drain is secure.
Near Leander, TX 78641
Lou
Job Details: 08/14/2019
WASHER ELECTROLUX EFLS627UTT0 "arrived on site to inspect washer leaking from the door. Upon further inspection, I found water residue under the door on the front panel. I ran the rinse and spin mode and found that water is leaking from the bellow at the lower left side and the very bottom. I removed and replaced the bellow and retested and the unit operated as designed with no leaks. I advised the customer of my repairs. No water leaks observed at the end of service, job completed."
Near Austin, TX 78729
Tyler B.
Job Details: 08/14/2019
RANGE GE JBP24W0K1WW "Arrived on site for range bake and broil not working and display malfunctioning. Found unit to have failed control and burnt relay, unit will need control to repair.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/14/2019
DISHWASHER GE GDT655SSJ2SS Unit needs the main control That is located under the tub at the very front. Cannot locate on IPL.; ordrng 1 CNOTES and 1 PARTSRESEARCH
Near Jonestown, TX 78645
James
Job Details: 08/14/2019
FREEZER WHIRLPOOL EV188NYWS00 Arrived on site and tested operation. I found temperatures good in freezer and proper air flow. Freezer at 1 degree and all tests good. Instructed customer that the unit was in defrost and the sizzle was from water hitting the heater and the vapor was steam from the water turning to steam when it hit the heater. Unit tests good. Job complete
Near Austin, TX 78726
Jonathan
Job Details: 08/14/2019
WARMING DRAWER WHIRLPOOL KSGG700EBS1
Near Lakeway, TX 78734
Andy
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Arrived on site for refrigerator making noise. Tested and inspected unit and found failed diffuser. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/14/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose a range with a door that is out of position. Found left side hinge not fully inserted into receiver causing the door not to open and close properly. Reset hinge to proper position and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Joel G.
Job Details: 08/14/2019
DRYER MAYTAG MEDB835DW3 Arrived on site to diagnose dryer taking to long to dry clothes and having an air flow error. Found venting in the back crushed and vent inside wall plugged up vent inside wall was short enough and made out of steel pipe that I was able to clear it. I shortened the venting behind the dryer and informed customer to not push dryer back any further. Temp before doing this was reaching 265 degs and after 228 degs indicating good air flow now. Informed customer of regular venting cleaning.
Near Georgetown, TX 78626
Joel G.
Job Details: 08/14/2019
WASHER MAYTAG MVWB835DW0 Arrived on site to diagnose washer f6e2 indicating UI not communicating with main board. Replaced main board to try out but still had same issue. Unit will need the console replaced. No leaks detected.; ordrng 1 W10861510 (console)
Near Austin, TX 78729
Tyler B.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for control replacement. Replaced control and tested good. No leaks on site
Near Austin, TX 78739
Leonardo
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDF520PADM5 Arrived on site to replace valve. Replaced valve test unit and unit test good no leaks present at this time.
Near Round Rock, TX 78665
Jonathan
Job Details: 08/14/2019
DRYER WHIRLPOOL MEDB835DW3 "Arrived on site for dryer not turning. Per diagnostics and tested operation. Found unit humming. Disassembled unit and found broken belt. Installed belt and assembled unit. Tested operation, found vent broken at elbow, repaired with aluminum tape and tested operations. All tested good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/14/2019
DISHWASHER KITCHENAID KDFE104DSS3 Arrived on site for unit that will not dissolve soap pods. Found that the main wash motor has failed and is not circulating water. Replaced pump and tested. All operations are normal. All water connections are dry.
Near Austin, TX 78733
Leonardo
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present job complete unit washing correctly.
Near Round Rock, TX 78665
Jonathan
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previous diagnosed part. Performed diagnostics mode and monitored cycle. Removed failed UI and installed new. Tested operation, all tested good, no water leaks present."
Near Cedar Park, TX 78613
Lou
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site to inspect refrigerator not aligned. Upon further inspection, the customer advised that the unit had to be moved due to a water leak and when it was out back in place, it wasn’t leveled/squared. I leveled and squared the unit and adjusted the crisper drawers. Checked the unit out in diagnostics and all is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Brandon
Job Details: 08/14/2019
OVEN WHIRLPOOL WOD77ECOHS00 "Arrived on site for customer complaint of lower oven door being dented, I replaced door and nameplate, unit tested good.
Near Round Rock, TX 78664
Paul
Job Details: 08/14/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived onsite for the dryer not starting or operating. Ms stated the unit starts and then gets an F3E1 error. I verified the error in diagnostics. I cleared the code and tested the unit. The error came back after the unit ran for about a minute. I tested the outlet thermistor from the control and it showed open. I gained access to the thermistor and tested it on its terminals and found it reading 11.7 ohms and good. I found one of the connections extremely loose. I tightened the connection and retested from the control and it checked good at 11.8 ohms. I tested the dryer again and the unit is working as designed. Call complete.
Near Austin, TX 78750
Tyler B.
Job Details: 08/14/2019
DISHWASHER GE GDF570SSF4SS "Arrived onsite for pound unit, found pump screeching, replaced pump and tested good. No leaks on site"
Near Austin, TX 78759
Andy
Job Details: 08/14/2019
MICROWAVE WHIRLPOOL JMW2430WS02 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Kyle, TX 78640
Leonardo
Job Details: 08/09/2019
OVEN AMANA AGR5330BAS3 Arrived on site to test unit for light socket stuck. Removed light socket test unit and unit test good job complete.
Near Austin, TX 78729
Cliff
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Left on site to diagnose a refrigerator that is making abnormal noise. Found diffuser motor failing. Replaced diffuser and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Lago Vista, TX 78645
James
Job Details: 08/09/2019
ICE MACHINE KITCHENAID KUIC18NNTS1 Arrived on site and installed new valve. Tested operation and found unit working properly and no water leaks found after repair. Job complete
Near West, TX 76691
Arthur B.
Job Details: 08/09/2019
WASHER MAYTAG MVWB835DW4 "Arrived onsite for customer complaint of drain pump running when not on. When arrived, found water inside tub. Found water valve not closing. Removed and replaced water valve, drain water out of tub and ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Bastrop, TX 78602
Scott
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site for ice maker not making normal batches . Found IM getting hung up . ReplacedIM ran harvest all checked normal . No water leaks detected at timeof service. Job complete.
Near Waco, TX 76710
Arthur B.
Job Details: 08/09/2019
DRYER MAYTAG MEDX6STBW1 Arrived onsite for dealer complaint of dryer not starting. Removed back panel and found thermal fuse open. Removed and replaced thermal fuse. Reassembled and tested. Dryer not heats and tumbles as intended. No other issues found.
Near Austin, TX 78737
Luis
Job Details: 08/09/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived on site for no ice. Ran diagnostics found defective icemaker not running through a forced cycle. Installed a new icemaker ran through a cycle passed ran fill test passed u it working as designed.
Near Round Rock, TX 78665
Jonathan
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator freezer not working. Performed diagnostics and tested light. Found light switch not opening. Inspected light switch and found frozen in closed position. Inspected gasket seal. Found unit sealing. Tested all other operations. All tested good, no water leaks present. Spoke with customer on user care guide."
Near Belton, TX 76513
Al
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived to install previously ordered part.Removed and replaced the inverter box.Reassembled and unit now works as designed
Near Austin, TX 78746
Tyler B.
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL KSBP25FKSS01 "Arrived on site for no ice, found ice maker motor seized. Replaced ice maker and tested good, no leaks on site Ice maker
Near Austin, TX 78723
Joseph C.
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “not operating” complaint. Inspected unit and found pump/motor and control shorted. Removed and replaced control and pump/motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/09/2019
REFRIGERATOR GE GSH25JSXNSS Arrived on site for icemaker that would not stop making ice. The icemaker was installed this January. Found that the shut off arm was binding and the ice could not push it to the off position. Got the ice bell arm to unbind and it now moves freely.
Near Belton, TX 76513
Al
Job Details: 08/09/2019
DRYER WHIRLPOOL WED4815EW1 Arrived to inspect dryer not working properly.Confirmed the complaint and removed and fuse and timer.Tested the unit and unit tested as designed.No lint buildup observed at the time of service.Job complete
Near Austin, TX 78727
Cliff
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW8500CC0 Arrived on site to diagnose a washer that is not turning on. Tested unit and found failed control panel. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Joel G.
Job Details: 08/09/2019
REFRIGERATOR GE GFE29HSDASS Arrived on site to install faulty fan motor I previously ordered. Replaced and verified operation. No leaks detected.
Near Bastrop, TX 78602
Joseph C.
Job Details: 08/09/2019
WASHER WHIRLPOOL CHW9150GW0 "Arrived on site for “washer not spinning” complaint. Inspected unit and found basket locked up, in tub and motor faulty. Removed and replaced basket/tub assembly and motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Lampasas, TX 76550
Al
Job Details: 08/09/2019
DISHWASHER KITCHENAID KDFE104HBL0 Arrived to inspect door issues.Service tested the unit and door did not latch all the way.Removed and replaced the latch and strike.Reassembled and unit tested as designed.All water lines were dry at the time of service.Jon Complete
Near Bastrop, TX 78602
Scott
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW8000DW5 Arrived on site for not filling . Found valve had failed . Replaced valve . Unit is now filling as normal . No water leaks detected at time of service . Job complete .
Near Nolanville, TX 76559
Al
Job Details: 08/09/2019
DRYER ROPER RED4516FW0 Arrived to inspect front right panel issues.Confirmed the complaint and disassembled and corrected the issue.Unit now operates as designed.No excessive lint buildup observed.JOB COMPLETE
Near McQueeney, TX 78123
Kevin
Job Details: 08/09/2019
COOKTOP KITCHENAID KCED600GBL01 "Arrived on site and found cooktop has not been installed into location, appliance is still in shipping box. replaced cracked cooktop surface but could not test. Installers will need to return to complete install, job complete"
Near McQueeney, TX 78123
Kevin
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site and found right hand door is lifted, found installers have raised foot up to maximum. Lowered fresh food door and they are now leveled properly. No water leaks detected at time of service, job complete"
Near Canyon Lake, TX 78133
Brandon
Job Details: 08/09/2019
MICROWAVE WHIRLPOOL WMH31017HW2 "Arrived on site for customer complaint of light not working, found faulty control and light bulb had broken, I replaced control and bulb. Unit tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived on site and found unit Evap fully frosted over. Defrosted unit and replaced thermistor. Unit is now operating as designed. Fans and heater work.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived onsite for unit with ic building up in chute and bucket. Found door sealing good. Found ice build up under chute causing motor to rust, found ice door not sealing, replaced motor and ice door and tested good, no leaks on site"
Near Austin, TX 78756
Scott
Job Details: 08/09/2019
UNKNOWN UNKNOWN NISSAN
Near Georgetown, TX 78628
Jonathan
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for refrigerator not producing ice. Performed diagnostics mode and tested ice maker fault codes, found fault code E2. Cycled ice maker and found not responding. Ran motor test and found failed motor.Removed failed ice maker and installed new. Tested ice maker and found operating. Ran fill cycle and monitored for leaks. All tested good, no water leaks present."
Near Kyle, TX 78640
Kevin
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL WDT970SAHB0 "Arrived on site and found adjusters are squeaking on upper rack, replaced them with kit and no further repair is required at this time. No water leaks detected at time of service, job complete"
Near Austin, TX 78737
Luis
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for no ice. Found fill tube elbow split unit will need a new fill tube line. ; ordrng 1 67006317 (FILL TUBE)
Near Austin, TX 78737
Luis
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for no ice. Found fill tube elbow split unit will need a new fill tube line. ; ordrng 1 67006317 (FILL TUBE)
Near Waco, TX 76712
Arthur B.
Job Details: 08/09/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site for customer complaint of dishwasher not washing dishes. Upon inspection found pump not moving water. Removed and replaced sump and motor assembly. Reassembled and tested unit. Unit now fills,washes,drains and heat as intended. No other issues found. All water connections were dry at time of service."
Near Georgetown, TX 78626
Thomas L.
Job Details: 08/09/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for unit under baking. Unit would not calibrate properly. Replaced control and tested. Temperatures were now correct.
Near San Marcos, TX 78666
Kevin
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and found small amount of ice production, temperature in freezer is 12-13 degrees. Ice bin has 3-4 batches of ice in it, customer says the bin was full two days ago. Ran test 56 and no error codes, 57 and icemaker cycled, ran test 45 and icemaker filled, ran test 37 and fan is running,After discussing situation with tech line, LM and CS lowered overall freezer temperature 2° to see if this will improve situation. If this does not correct issue may need to consider replacing every possible part, including control boards and ice level infrared sensors, before a sealed system is performed."
Near Austin, TX 78735
Luis
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KSSC48QVS03 "Arrived on site for icicles on icemaker diagnose water leaking from icemaker housing also found paint chipping in housing. Installed a new icemaker, assembly.
Near Cedar Park, TX 78613
Lou
Job Details: 08/09/2019
DRYER WHIRLPOOL WED7500GW0 "arrived on site to inspect dryer timer not working properly. Upon further inspection, I placed a towel inside the unit and started it on a normal cycle for 50 mins. After approximately 3 mins, the towel had gone to the back of the drum and the timer dropped to 2 mins due to the towel not hitting the sensors. I explained how the dryer operates and advised that the customer place a larger load in the dryer, but the clothing has to rub against the sensors in order for it to operate the entire time selected. I made recommendations for use and care. No lint observed during service, job completed."
Near Austin, TX 78702
Wesley
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and found unit needed to be pulled out from the wall to reduce noise. All checks good after install adjustment.
Near Georgetown, TX 78626
Joel G.
Job Details: 08/09/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to diagnose lower oven rack stuck. Not sure how it got stuck or how it happened. I was able to take rack out but there is paint scratched off on rail. Informed customer all we can do on service side is to apply touch up paint but customer wants oven replaced. Called source, spoke w/ Mark, who says only thing we can do is apply touch up paint but customefile#7725563146. R/s 8/16/19.; ordrng 1 W10482084 (tuchup)"
Near Austin, TX 78704
Wesley
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onnsite and found two freezer bins and a shelf damaged in install. No water damage. No call to techline. Ordering bins and shelf and returning with water line jic. Customer intends to install line prior to return service. ; ordrng 1 W10858802 (bin-freezr) and 1 WPW10493169 (bin-freezr) and 1 WPW10709175 (shelf-glas)
Near Austin, TX 78739
Luis
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to install parts ordered. Installed updated evaporator cover,secured thermistor to correct location on suction line using a zip tie,installed updated main control.
Near Marion, TX 78124
Kevin
Job Details: 08/09/2019
MICROWAVE KITCHENAID KOCE500ESS06 "Arrived on site and found left door switch is not engaging if door is closed to gently. Showed customer how switch will engage and microwave will start if door is closed evenly. If issue persists new door switches may be needed ordering the entire harness, Would include switches. Job complete"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for motor evap install and roller. Found unit complete frosted . Cleared ice and replaced evap motor. Found now issues with rollers, leveled unit, no leaks on site"
Near Nolanville, TX 76559
Al
Job Details: 08/09/2019
COOKTOP GE JP3536SJ1SS Arrived to inspect cooktop not powering on.Verified the complaint and checked power at the breaker box and saw the oven breaker was tripped in the off position.The unit never powered on.Job complete
Near Georgetown, TX 78628
Jonathan
Job Details: 08/09/2019
WASHER MAYTAG MVWB835DC4 "Arrived on site for washer not submerging laundry in water. Customer stated when washing bed sheets on normal there will be dry spots. Performed diagnostics mode and checked error codes, found none. Performed encoder test and all keys passed. Ran automatic my cycle and monitored. Found all functions working. Spoke with customer on bedding cycle and user care guide. All tested good, no water leaks present."
Near Austin, TX 78704
Leonardo
Job Details: 08/09/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to test unit for unit not heating. Replaced switches and cap and diode and control board and found unit still not heating. Can hear clicking noise called techline and per techline they want me to replaced filter ordering new filter 461964885341. Will also need another magnetron w10776925 Office to reschedule file#7725566834; ordrng 1 461964885341 (FILTER) and 1 w10776925 (MAGNETRON )
Near Austin, TX 78759
Cliff
Job Details: 08/09/2019
COOKTOP KITCHENAID KCGS356ESS00 Arrived on site to diagnose a cooktop with a scratched stainless top assembly. Found unit scratched across top and replaced top assembly. All is working properly at this time and no further repairs are needed
Near Pflugerville, TX 78660
Andy
Job Details: 08/09/2019
WASHER MAYTAG MVWB765FW1 Arrived on site for washer making noise. Tested and inspected unit and found failed gearcase and agitator gears very rusted. Ordering agitator. No water leaks present at time of service.; ordrng 1 W11161960 (AGITATOR )