"Arrived on site to install previous diagnosed parts. I replaced the water valve. I gained access to the gear case and replaced the belt, and cam. I reassembled the unit and calibrated it. I ran it through a diagnostic cycle and found it working as designed. Job complete."

Arrived onsite for a refrigerator not making ice or dispensing water after the filter was recently replaced. I tested the unit and found the filter head no passing water. I replaced the filter head and tested the unit. There was good water flow thru the filter head but when operating the water dispenser there was water leaking from under the refrigerator. I found the water line coming out of the bottom of the liner that goes to the bottom of the FC door with a 3 split in it right behind the compressor. The line and a union will need to be replaced to repair the leak. ; ordrng 1 WP2300868 (5/16 union fitting) and 1 WR17X2891 (5/16 plastic tubing)

Arrived on site to install heat reflecting shield. Replaced shields test unit and unit test good. Couldnt call safety they were close job complete.

"WRX986SIHZ01 Arrived to instal previously diagnosed and ordered part. I installed the replacement FC drawer front and tested. Operational test good, no leaks observed during service."

"Arrived on site for oven not igniting, but the cooktop will. I inspected the unit and work area. I found the Bruner assembly and ignitor in good condition. I found the air flow Metter wide open on the burner assembly, I adjusted the meter until the burner ignited every time. The unit is now working as designed. Job complete"

Arrived on site for washing machine not agitating. I inspected the unit and work area i found F0e3 over load f8e1 long fill. I gained access to the gear case and found the slider ring loose. I replaced the slider. I recalibrated the unit and ran it through a diagnostic cycle. The unit is working as designed. Job complete.

Arrived on site. Found corrosion on display connector installed new display found on/off display unresponsive removed connection found corrosion in harness ordering new harness; ordrng 1 W10789534 (Harness)

Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor. Will need to replace sump and motor. Ordering new sump and motor office to reschedule ; O-emld tckt

Arrived onsite for a refrigerator not dispensing ice correctly. The customer also stated that it drips water from the ice door on the separator. I found the ice bin full of ice and loose. I tested the dispenser and it dispensed ice properly. I went over dumping any unused ice from the bucket in two weeks with the customer. The customer stated they only use cubed ice and no crushed ice. I tested the ice door on the separator and found it leaking. The separator will need to be replaced. ordrng 1 W11423781 (Ice door)

Arrived on site to replace previously ordered parts for washer. Replaced lid assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service. No other parts were needed to correct issue.

"Arrived on site to diagnose refrigerator not making any ice. Cycled icemaker and found it does cycle, but no water enters icemaker. Jumped valve and it sounded super weak. Replaced valve and tested. Valve sounds healthy now, but water still isn't reaching the mold. Steamed out fill tube due to icicle buildup. Tested and verified all working as designed. Call complete."

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and check the evaporator for any signs of the heater being disconnected. Did not find the heater disconnected from the connector. Advise the customer to keep it on the unit over the next 30 days in the fall back if any other issues persist. Call complete.

Arrived on site for refrigerator not cooling inspected unit and work area. Removed evaporator and found that the evaporator was damaged and will need a sealed system repair. Customer has declined any further repairs.

Arrived on site to test unit for unit not heating to 350 and not turning off. Customer said it only got to 275. Checked error codes no error codes found. Turned unit on to 350 and unit presented to 350 and unit turned off. Couldnt duplicate the problem at this time.

Arrived onsite for a range that has a gas leak at the back of it. The gas was cut off at the rear of the range on arrival. I turned the gas on and tested all the fittings and the hose along with the wall shut off valve. I tested with bubbles and my electronic leak detector. I found no gas leaks present so I tested all the burners and the open top valves and tested the connectors at the oven safetys. There were no gas leaks present anywhere at this time. I advised the customer to turn the wall valve off and on once a year to keep the graphite grease in the valve good. I explained to the customer how the regulator vent works and he suspects this could have possibly been an issue because of all the work in the area.

Arrived on site to test unit for unit leaking. Test unit and found rack coming from left side of the door from the corner. Broken spray arms. Ordering new spray arms and will replace gasket too. Office to reschedule ; ordrng 1 W11545334 (Upper spray arm) and 1 W11550888 (Lower spray arm)

Arrived onsite for a wall oven that is showing a code for cooling fan speed. Upon arrival I power cycled the unit and tested unit found unit still with code.I replace the control and cooling fan and tested unit and found unit operating as designed. Job complete.

Arrived onsite for loud grinding noise. Upon arrival ran diagnostics and there are no saved error codes. Rand manual components test and found unit making noise during agitation and beginning of spin. Once spin starts then there is no noise. Found failed cam. Replaced camW10721967 and belt W11239857. Calibrated unit and ran automatic cycle. Unit operates as designed. No leaks present at this time. Job complete.

"Arrived on site for a refrigerator thats not making ice again. Inspected unit and work area. Did confirm the customers complaint and found the icemaker would not move even when attempting to jump the icemaker. I called Whirlpool Techline and spoke to Derrick SR# 7735502472. He advised that because the unit temperatures were accurate and the motor was not turning, h advised to replace the icemaker. When ahead and replace the icemaker and tested the unit. The unit began to work and operate as designed. Call complete."

"Arrived onsite to install previously ordered parts with second man WP. Replaced cold valve W11316256, hot valve W11316255, drawer W11524105, and latch W11316250. Test unit and unit is operating as designed. No leaks present at this time. Job complete"

Arrived on site to diagnose a refrigerator that has a drawer not opening and closing properly. Found rails out of alignment and reset them to proper position. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site. Replaced fresh food evaporator cover,ran diagnostics fans running."

Arrived onsite for no cool and found unit operating with locked compressor. Ordering a sealed system to repair. Advised maintenance on findings. Office to reschedule ; ordrng 1 W11635510 (Compressor) and 1 W10913906 (Access Valve) and 1 WPW10143759 (Uv drier) and 1 R600a

Arrived on site to install previously diagnosed parts per techline. Called techline because I could not locate the crisper drawer thermistor and spoke to Austin SR#7735431737 and Sid it was located in the freezer. I replaced the thermistor that thechline gave part number and to me it looked like I was the left freezer cavity thermistor. I replaced it and called techline again and I explained that I did not see any crisper thermistor. Called thechline and spoke to Scott and after he got ahold of engineering and said to replace the freezer damper. Replaced damper and tested. Unit is operating as designed at this time. Job completed.

Arrived on site for refrigerator inspected unit and work area. Customer complaint was unit not making ice in the RC. Tested unit and found no water going into the ice tray. Im ordering the dual valve and the single valve. Office to schedule customer when parts are available. No leaks where present at the time of service. Job completed. ; ordrng 1 W11579561 (Valve) and 1 W11482025 (Valve)

"Arrived on site to diagnose washer with issues kocking lid. Find left side of broken off. ordrng 1 W11256781 (Lid)"

Arrived onsite for previously diagnosed parts. Installed new capacitor and tested unit. Ran the washer in diagnostics mode and it completed it. The unit is operating as designed and no water leaks detected during service.

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was the refrigerator not making ice. Inspected the wiring and found it broken. Im ordering the door and office to get autho. No leaks where observed during service. ; ordrng 1 LW11037733 (FC door) and 1 WPW10355585 (Door gasket) and 1 Orderautho (Order autho)"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the sump/motor assembly and tested. I found the unit not getting much water. Inspected the inlet valve, hose, and valve under the sink and found the valve under the sink not fully opened keeping the water from filling the tub. I opened the valve all the way and retested the unit and it is operating as designed. No water leaks observed during service, job completed."

Arrived on site for washer showing LF error code. Upon arrival confirmed issue and found F8E1 in diagnostics indicating a valve issue. Upon further testing found that the hot side of the in the valve is failing. Replace the valve found no leaks and unit now fully functioning as designed. Call complete

"Arrived on site to replace previously ordered parts for refrigerator. Replaced ui, hv control, evap harness, and gasket. Tested unit and found all is functioning properly at this time and no leaks were found at time of service."

Arrived on site for dishwasher insulation falling out. I inspected the unit and work area. I reinstalled the insulation. I ran a diagnostic test and found the unit working as designed. No water leaks detected at this time. Job complete.

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not defrosting properly, I removed and replaced the FC evap motor/harness, UI, hv control and also the FC module as it was not operating. Also removed the drain tube at the back of the unit and cleared the debris from it and when I re-installed it, I placed a bead of silicone around the tube to seal the gap. Tested the unit and it is operating as designed and beginning to cool properly. No water leaks observed during service, job completed."

Arrived on site to test unit for one not heating. Test unit and found and igniter. Replaced glow igniter. Test unit and unit pre heated to 350 job complete.

Arrived on site to test unit for not sitting correctly and unit moving. Test unit and found right side not secured to cabinet. Secured unit test unit and unit test good job complete.

Arrived onsite for failed spray arm assembly. Replaced spray arm. Unit is functioning properly. Job complete.

"Arrived onsite for screen panel not functioning and lights. Upon arrival inspected unit. Found multiple failures with unit. Interior led (upper rear left) failed causing upper lights and freezer led to dim. Found deli drawer panel UI not responding will need UI and harness s and door. Upper freezer drawer rails are locked and drawer cannot be pulled out. Ordering drawer and rails. Water dispenser paddle gets stuck and keeps dispensing. Ordering paddle assembly. Due to multiple corrections needed, need 2 hr.; ordrng 1 2hrs (2 hrs) and 2 W11462342 (Led module)s and 1 W11205082 (Module) and 1 W10815669 (Deli door) and 1 W11131390 (Left rail) and 1 W11161915 (Right rail) and 1 W11387053 (Upper freezer bin) and 1 W11109510 (Dispenser pad) and 1 W11109505 (Pad spring) and 1 W11087492 (Pad switch)"

Arrived on site to diagnose refrigerator with light out in freezer top. Found bulb connection in socket was not making good contact. Replaced the bulb and the socket with new and verified proper operation. Call complete.

"Arrived on site to inspect washer not filling or beginning a cycle. Upon further inspection, the customer advised they push the start button and will hear a click noise and the unit wont go any further. I attempted to place the unit in diagnostics several times and it failed each time. I tested the unit in each wash mode and it operated as designed with every selection. Attempted diagnostics one more time and it failed. I advised the customer of my findings and tests performed and advised that I can not get the unit to duplicate the issue theyre having. I advised the main control is not available

"Arrived on site to inspect range ovens not functioning. Upon further inspection, I found the unit with both oven start button indicators on and no oven lights on when opening the doors. I attempted to place the unit in diagnostics and it went into diagnostics, but would not perform any tests afterwards and there no was indicator sound that it had gone into diagnostics. I tested voltage at the control and got good readings. While testing, the oven lights turned on; the left oven start light turned off and the right light stayed on. I cycled power to the unit and the left start indicator came back on and right turned off. I tested voltages again and got results. I removed and replaced the main control and when I cycled power, the unit was back to where I started when I arrived with both oven lights off and the start button lights on and no operation. I tested the cooktop and found the front middle burner taking too long to ignite. I am ordering the UI, expansion board, main control and the front middle burner. Office to schedule return service due to the availability of parts. No gas leaks detected during service.; ordrng 1 W11317945 (Expansion control) and 1 W11492266 (UI) and 1 W11319683 (Front center burner head) and 1 W11317944 (Main control)"

Arrived on site to test unit for noise. Test unit and found wash motor making humming sound. Called Techline and test unit with Techline and let Techline they said to replace sump and motor again. Replaced sump and motor test unit and unit test good job complete. Sr#7735499267

Arrived onsite for dishwasher shaking. Upon arrival inspected unit. Found unit Not leveled. Adjusted legs and tested. Unit is no longer shaking. Job complete

"Arrived onsite for a refrigerator that is not cooling well in the FC and not making ice correctly. Ms stated it had made some ice but stopped again. I checked actual temps and found the FC at 9 degrees when set at 0 degrees before the 3 way valve switched to the RC and I found the RC temp at 35 degrees when set at 33 degrees. FC thermistor reads 23 degrees on the UI control and the FC evaporator thermistor reads 18 degrees at the UI control. The RC evaporator thermistor showed 31 degrees from the UI control and the RC thermistor showed 35 degrees from the UI control. From the main control the FC thermistor read 12.38kohms and the RC thermistor read 7.85kohms the FC evaporator thermistor read 10.68kohms and the RC evaporator thermistor read 8.71kohms. All the thermistors were reading pretty close for the amount of time the unit was off. I ran the test inverter and watt meter on the compressor and the compressor hit 168 watts but would not hold the wattage and it dropped immediately to 74 watts. The compressor needs to be replaced. Marking compressor, drier, and oilless gauges as use on return visit. Office to RS.; O-emld tckt"

Arrived onsite for dryer not heating. Upon arrival inspected unit. Disassembled and found failed heating assembly. Replaced assembly. Tested and and unit is functioning properly. Job complete.

Arrived on site for washer leaking previously diagnosed inner drain hose. Upon arrival reconfirmed issue and install required part than reassembled and tested unit found no leaks and washer now fully functioning as design. Call complete

Arrived on site to test unit for damaged door gasket. Replaced torn gasket and formed with heat gun. Unit working as designed.

Arrived on site for range not allowing front left burner to turn on. Upon arrival confirmed issue. Disassembled unit and found stable power between inf. Switch and burner. Inspected burner and found coil broken. I made repair. Found burner fully functioning as designed. Call complete

Arrived on site for wall oven not heating. I spoke to the customer and found out the unit won't heat until a timer is set. I gained access to diagnostic and found error code f6e1 ui to control state error code. I inspected the version and found it not running an updated version. The unit won't find any near wifi signal. I am ordering the console to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 Console (W11296171)

"Arrived on site and found customer call was for oven, not dishwasher. Set oven to preheat and it reached temperature in expected amount of time. Set oven to run on convection bake and fan is not moving. Set oven into diagnostic cycle and convection fan is still not moving when turned on directly. Will bring the control board and fan motor.; ordrng 1 W11448962 (Control) and 1 W11617227 (Fan motor)"

"Arrived on site to test unit for not cooling properly. Found compressor running and pulling .5amps. Frost not developing past first coil on evap. Recommend replacing compressor and evap, R600a unit. Needing 2hrs and SS tech on return visit. Office to reschedule. ; ordrng 1 W11580057 (Compressor) and 1 W11546605 (Evap) and 1 W10913906 (Access) and 1 WPW10143759 (UV)"

Arrived on site to test unit for light burning out right away. Test unit and found faulty control board and socket. Ordering both parts office to reschedule ; ordrng 1 W11552018 (Control board)

Arrived onsite for complaint of repeat failure to dispense ice or water and function had restored in the time since. Planning to return with control and ui and install together due to intermittent failure to dispense ice or water symptom. ; O-emld tckt

Arrived on site for dryer stopping bye itself . Found door sagging and hinge bent . Causing door not to stay shut and not making contact with door switch . Ordering inner door . No lint build up . Call to set return .; ordrng 1 W11218177 (Inner door) and 1 W11307535 (Door switch)

Arrived on site to install previously diagnosed parts. Found bottom right bracket is what is damaged preventing foot from opening/closing properly. Office to reschedule. ; ordrng 1 W10625069 (*LH bracket) and 1 W10625070 (*RH bracket)

"Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found unit having defrost issues. Evaporator is icing up. Put unit in diagnostics and force defrost, no response. Thawed unit and disassembled. Found heater Failed OL. Replaced heater. Tested bimetal while incased in ice and tested closed. Found new heater not receiving proper voltage. Will need to order control.; ordrng 1 W11616408 (ADC)"

"Arrived on site to install previous diagnose parts. I removed the washplate and attempted to remove the spanner nut. I could not get the spanner nut to break loose. I am ordering the basket, outer tub, and returning with the gearcase, stator and suspension. The office will reschedule when we have an eta on the parts.; ordrng 1 W11551646 (Spanner nut) and 1 W11178227 (Basket) and 1 W11219115 (Outer tub)"

"Arrived on site for freezer cabinet being hot, I found out the actual complaint is the freezer isnt cooling. I got the control to power up. I verified the evaporator fan is coming on. I found the compressor not starting. I found good voltage to the start device. I swapped in a test start device and found the same issue. I am ordering a sealed system to complete the repair. The office will reschedule when we have eta on the parts.is t cooling; ordrng 1 W11507067 (Evaporator) and 1 WPW10750849 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve) and 1 Sealedsystem (Sealed system) and 1 Garagefreezer (Garage freezer)"

"Arrived on site to diagnose washer that customer saw smoking. Examined unit and found char spots on the control and some of the upper wiring due to control shorting out from the drain pump. Autho needed to replace parts affected by short. Ordering control, console and UI, Drain Pump, valve harness, filter to resolve. Office to schedule when all parts arrive with ext autho.; ordrng 1 W11543997 (Control) and 1 W11551294 (Power Cord) and 1 W11478519 (UI panel) and 1 W11413339 (Console) and 1 W11399437 (Drain Pump) and 1 W11130935 (Valve Harness) and 1 W11614635 (Noise Filter)"

"Arrived on site to follow up on washer that is not fully spinning out clothes. Customer advised me that even when it's doing its final spin it will run water in the tub, and even when cycle completed there is still water in the clothes. I found no errors present and unit is level. Ordering a new control to resolve, and customer advised we need to install and update the maytag app and software on unit. This should resolve all issues present. Ordering control. Returning tech needs to make sure software gets updated. ; ordrng 1 W11419171 (Control)"

"Arrived on site to diagnose refrigerator that had lights dim first, then unit lost all power for over a day. Unit came back on and has been cooling, but lights still do not properly function. LED module needs to be replaced to fully resolve repair. No other loads showed any evidence of power drain / loss. Office to schedule when we get part. ; ordrng 1 W11527432 (LED module)"

Arrived on site for a washing machine that is still not completing cycles. Inspected unit and work area. Ran the unit through diagnostics and found an F7 E1 ( basket speed fault) error code again. Spoke with claims and was advised that this would be covered under the previous 90 day repair. Ran the unit through a high speed spin and found that the unit stopped spinning after about 45 seconds indicating the actuator could not read the basket spin speed. Replaced the actuator with a truck stock actuator (W10913953) and tested the unit. The unit began to work and operate as designed. Had the customer run a couple loads in the wash and the customer advised that the unit Completed two cycles and is still working as designed. Call complete.; ordrng 1 W10913953 (Actuator)

Arrived on site to replace previously ordered parts for microwave. Noted mag damaged during shipping and I am reordering it. Return date set; ordrng 1 W11346197 (Magnetron)

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was console skin has lifted again and the display is missing digits. I will have to order the parts and office will schedule when available. No leaks where observed during service. ; ordrng 1 W11460962 (UI) and 1 W11460908 (Console)"

"Arrived on site to inspect dishwasher not heating. Upon further inspection, the customer advised that when they press the heated dry key, the indicator light doesnt come on anymore. I placed the unit in diagnostics showing error code F6E4 and F6E6 and I noticed the heated dry indicator is not lighting up. Cleared the codes and continued with testing. While testing, I placed my multimeter on the black wire at the junction box and tested amp draw to the components. I interrupted testing and checked inside and found a large amount of soap suds in the bottom of the tub. Customer advised they rinse their dishes before placing them in the dishwasher and they use Dawn dishwashing liquid to rinse them. The unit is operating as designed, other than the control panel indicator. I also found the Cancel indicator is faint. I am ordering the control panel and scheduled turn service . I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service.; ordrng 1 WPW10481130 (Control panel)"

Arrived onsite and found frosted up evaporator likely control failing to enter defrost often enough. ordering the control to repair. Customer will defrost so we can verify wiring is optimal on return. All else checks good. ordrng 1 W11546690 (Control)

Arrived onsite for Vibration During Cycle . Upon arrival ran diagnostics and tmhere are no saved error codes. Test spin cycle and there is lots of vibration. Noticed unit is installed on former garage floor and is not leveled. Leveled the unit. Inspected hub and is a little loose. Replaced hub W10528947 with truck stock and vibration is better but some vibration is still there. Need to replace gearcase. Ordering gearcase. Office to reschedule ; ordrng 1 W11454734 (Gearcase)

Arrived onsite for unit turning off once heats over 400. Test unit and control powers off completely once oven heats. Once unit cools the control turns back on. . Need to replace control. Ordering control . Office to reschedule ; ordrng 1 W11126814 (Control)

Arrived on site to inspect unit for damage. Found wash basket has sharp rip. Needing basket to fix issue. Showing out of stock so office to reschedule. ; ordrng 1 W10752719 (Basket)

"Arrived on site for washer, inspected unit and work area. Same problem as before. Entered diagnostics and retrieved error codes F9E1, F8E6. The lid was locked and tub 1/4 full of water. I tried running diagnostics and nothing would work. I am ordering the lid lock and the strike, returning with control and prescreened parts. If control or other parts are needed we will have to order autho. No leaks where observed during service ; ordrng 1 W11394572 (Lid lock) and 1 W11457841 (Strike) and 1 W11419051 (Control)"

"Arrived on site to diagnose refrigerator not cooling in either compartment. Checked unit and found no frost pattern present, compressor running hit. Unit has sealed system failure present. Ordering sealed system parts to resolve. R600 system; ordrng 1 R600Kit (R600 Kit) and 1 Nitrogen (Nitrogen) and 1 Wpw10143759 (Dryer) and 1 W11506635 (Access Valve) and 1 W11579351 (Evap) and 1 W11580057 (Compressor)"

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was not cooling. Inspected unit and found that the compressor was humming loud. Unit will need a sealed system repair. Office to schedule customer for 2hr repair sealed system. ; ordrng 1 Compressor and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600KIT (R600 kit) and 1 2hrsealedsystem (2hr sealed system)"

"Arrived to inspect leaking. The customer described an issue where a small amount of water was found in the area of the front left corner and it was at irregular intervals. The unit would also make screeching noises periodically. Per MFG Technical Service Pointer #: W11651001 Rev A, the unit will require the updated tub ring. Further inspection revealed the gear case was leaking oil and will require replacement as well. The rotor had worn areas on the lower part of the engagement teeth. Office to contact the customer and arrange return service. No leaks observed during service.; ordrng 1 W11590590 (Tub Ring) and 1 W11449841 (Gear Case) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"

Arrived onsite and found unit operating with leaking fresh water valve. Will need new valve to repair. Customer will make stacked laundry center accessible for one man repair.

Arrived one site for a refrigerator that is making a loud humming noise and is ringing all the time (not going through defrost). Upon arrival I replaced the evap fan motor due to it being noisy and the thermistor and control to help the unit go though defrost. I also found that the ice dispenser door was not closed properly Allowing condensation buildup in the ice bin. Upon further inspection I found a gap/bend in the chassis. I contacted tech line and submitted it for review.with Robert sr#7735491947. Job complete ; ordrng 1 W11423782 (DOOR-ICE)

Arrived on site for a washing machine that has a broken knob. Inspected unit and work area. Found the infinite rotary switch and the knob were both broken. Spoke with claims and advise the customer that their extended warranty would not cover the knob. Ordering both parts and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 WPW10414398 (Water level switch) and 1 WPW10453947 (Knob)

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Plug the unit in and found the compressor immediately overload within three seconds. Gained access to the compressor and replaced the start device with the truck stock start device. Plug the unit back in and immediately experienced the same issue. The unit will need a new compressor, dryer, and access valve for repair. Ordering all parts including a lokring kit for the repair and the office will need to contact the customer about a return date due to limited parts availability. Please schedule service for at least two hours on the return trip please.; ordrng 1 W11480426 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve) and 1 LOKRINGKIT (LOKRING KIT) and 1 NITROGEN (NITROGEN) and 1 W12504434 (Drier coupler) and 1 W11504436 (Drier coupler)"

Arrived onsite for fridge tripping the breaker. Customer has change the plug and the breaker. Customer say that seems to trip the breaker after the use the ice dispenser. I open up fridge to remove the IM and it was frozen in place I could see ice frozen on the bottom candy that the IM sits in. I tried to remove the IM and could not due to it being frozen in place. Told customer that I was ordering a new icemaker and that this one needs to be defrosted when we come back so it can be removed. Office to reschedule when all parts are in. No water leaks detected during service.; ordrng 1 W10884720 (Harness IM) and 1 WPW10300024 (IM) and 1 WPW10312691 (IM caddy)

"Arrived on site to test unit for pooping sound and tripping breaker. Found ground wire in power cord connection was pinched through wire shielding/insulation and making contact on L2. Cut bad piece of wire out and reconnected. Also moved wire to prevent from being pinched. Tested unit, unit now working as designed. Advised to download whirlpool app and connect unit to WiFi to ensure latest software updates. Job complete. Use autho W15LJS1WPL1SR#7735422765"

"Arrived on site to test unit for ice maker broken. Found ice tray fell out of place and was hanging in ice bin. Replaced icemaker, unit working as designed. No leaks detected. Job complete."

Arrived on site to test unit for unit not draining. Test unit and found bad drain pump. Replaced drain pump test unit and unit test good job complete no leaks present at this time.

Arrived onsite for sudsing leak that had triggered a overflow emergency drain. Reset. Unit is no longer operating with a failure. No leaks at time of service. All checks good. Advised customer on findings.

"Arrived on site , found igniter wasnt connected to harness . Installed connection back on igniter . Ran preheat. No gas leaks detected at time of service. Job complete"

"Arrived on site for dryer over heating, burning and leaving water in vent hose. Upon arrival confirmed issue. Found dryer could heat as designed while not being connected to venting. Using tests kit I found major clog in vent of home and could see clog externally outside of home. Instructed customer toHey would need a dryer vent cleaning in order to resolve issue. Dryer working as designed call complete"

Arrived onsite and installed LED kits to restore lighting in refrigerator. All checks good. Unit is now operating as designed all checks good.

"Arrived to instal previously diagnosed and ordered part. I found the gear case was in failure as well and would require the gear case and slider. Prior to further repair, attempted removal of the wash plate retaining nut was not possible without damage. Due to the additional cost of the gear case, slider, wash plate and nut, the customer elected to forgo further repair. No leaks observed during service."

"Arrived on site and inspected washer and found strike is broken after replacing it washer is working properly, job complete"

"Arrived on site for dishwasher still leaking . Compared recently installed door gasket , both identical. Reinstalled gasket . Ran diagnostics and stared leaking . Found sprayer arm is cracking . Ran dishwasher with out spray arm . No leaking from under door . Going to have service manager call customer ."

Arrived on site for washer not filling correctly or completing cycles. Upon arrival confirmed issue. Found f8e1 in diagnostics. Found cold side of inlet valve not opening fully during any tests. Replaced valve then reassembled and tested unit. Found no leaks and washer now working as designed call complete

"Arrived onsite for refrigerator making buzzing noise. Upon arrival inspected unit. Found that customer was experiencing a combination of normal operating noises. Identified for customer the difference of the compressor, evaporator fan, Ive harvest , fill, and dampener. All of these components have motorized noise. Sometimes a combination of mechanisms may seem to be slightly louder at times. Also unit is placed in a large open area which makes noise more audible in the area. Instructed customer on reviewing owners manual for normal operating noises. Job complete"

Arrived onsite for dryer not spinning. Upon arrival inspected unit. Found motor failure at shaft and also damaged belt. Replaced motor and replace kit. Tested unit and unit is functioning properly. Job complete

Arrived onsite for washer stopping mid cycle and not spinning clothes out properly. Upon arrival inspected unit. Ran test and found failed capacitor. Also found small leak from cold water supply hose. Replaced Capacitor and tested. Also tightened supply line at valve. Unit no longer leaking and all test passed. Recommended customer keep an eye out the supply line. If water is noticed need to replace hoses. No leaks present at this time. Job complete

"Arrived on site for fridge making a humming noise. No one answered the door. I called techline and spoke to Andrew, I spoke to him about the previous repair and the noise from the Evaporator fan is normal and there was no change once the motor was replaced. He advised there is no repair needed.I received sr# 7735487735."

Arrived on site to replaced the inlet water valve. I replaced the valve but found the hoses are leaking. I advised the customer will need new hoses. Job complete.

Arrived on site to replace previously ordered parts for range. Replaced control and tested unit. Found all is functioning properly at this time.

Arrived on site to diagnose an oven with a loose handle. Found handle mounting screws loose and replaced installed handle properly. All is working properly at this time.

Arrived on site to replace compressor for refrigerator. Replaced compressor and filter drier and followed r600 procedures for vacuum and charging. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to install upper rack stops. Replaced both top rack stops and verified proper operation. Call complete.

Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. Did confirm the customers complaint and found evidence of a defrost issue in the freezer section. Removed the evaporator cover and went to check the heater. Found that the black connector on the freezer harness leading to the heater had backed out of the connector onto the heater. Checked the heater and found proper resistance. Reattached the connector piece to the heater and forced to defrost. Found the defrost heater coming on and operating as designed. Helped the customer manually defrost the evaporator and advised her to call back if any other issues persist. Call complete.

Arrived on site for a washing machine that is leaking out of the back. Inspected unit and work area. Found the cold water valve leaking from the backside of the valve due to a crack. Replace the inlet water valve and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. The customer advised that the unit will fill and drain but dishes are not getting wet and the soap is not dissolving. Ran the unit through diagnostics and found the same issue. Replaced the pump and motor assembly and tested the unit. The unit began to work and operate as designed. Call complete.