Service History 74 - Appliance Express

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near New Braunfels, TX 78130

Andrew

Job Details: 02/07/2025

Arrived on site to test unit for lights now working. Replaced all single point LEDs per service pointer. Unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model TS25AFXKQ04

Near Killeen, TX 76542

Tyler

Job Details: 02/07/2025

"Arrived on sit2 for refrigerator not cooling. On arrival found defrost issue between W10822278defrost control, wp2198202 thermostat, wpw10225581 defroat stat. Replaced all 3 parts and removed all ice from coil. Informed ed customer er to allow 24 hrs to sta liz3 temps. Call complete"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Austin, TX 78753

James K

Job Details: 02/07/2025

"KDFE204KPS3 Arrived on site for water leaking from vent. Upon arrival, proceeded to disassemble front door panel and found warped ring gasket on the vent. Proceeded to replace W11649995 vent. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18PNZS0

Near Round Rock, TX 78664

David Z

Job Details: 02/07/2025

"Arrived on site to follow up on icemaker not producing ice. On arrival, was informed troubleshooting was done prior and confirmed the outlet on the external drain pump had failed and unit was unpowered. Replaced external drain pump to resolve. Confirmed with new pump unit powered on and started working properly. No water leaks found. Parts used - W11539855."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ12

Near Austin, TX 78721

Luis

Job Details: 02/07/2025

"Arrived on site for breaker tripping. At time of visit unit working unable to recreate issue of breaker tripping found a defective right side roller cab,replaced roller cab. WPW10515762; used 1 WPW10515762 (Roller cab) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Austin, TX 78753

James K

Job Details: 02/07/2025

"WTW5010LW0 Arrived on site to replace correctly ordered part. Upon arrival, proceeded to replace W11513248 latch. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Granger, TX 76530

Wesley

Job Details: 02/07/2025

"Arrived onsite and replaced gearcase and installed belt and cam. Unit is now operating as designed. Advised customer on repair, W11454741, W10721967, W11239857"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Leander, TX 78641

Miguel

Job Details: 02/07/2025

Arrived on site for washer making scraping noise. Found noise occurs during spin. Removed agitator and replaced hub. Coming from gearcase. Removed cam and already found black oil indicating we need another gearcase. Called techline to document. Same part failure. Gave Sr #7740912911resrt for Thursday pm. As late as possible.; ordrng 1 W11454372 (Gearcase)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hutto, TX 78634

Andrew R

Job Details: 02/07/2025

Arrived onsite for washer with no function and water left in tub. I found the harness to the drain pump to be reading open. I checked underneath the unit and found the harness black wire broken. Pump checked good. I replaced the harness and tested unit. Unit now functions as designed and will drain. No leaks present. Call complete. Installed W11643701 Lower Harness.

We serviced a

WHIRLPOOL WASHER

Model WTW6150PW0

Near Hays, TX 78610

Andrew

Job Details: 02/04/2025

"Arrived on site to test unit for not spinning. Found rotor cover was broken of due to loose rotor bolt. Loose bolt was preventing unit from shifting properly from agitate to spin. Recommend suspension, rotor, screws, cover, slider and control. Office to reschedule. ; ordrng 1 W11627512 (Rotor guard) and 2 W10846509 (Screws)s and 1 W11400156 (Suspension) and 1 W11260238 (Rotor)"

We serviced a

WHIRLPOOL FREEZER

Model WRT108FFDM04

Near Austin, TX 78753

James K

Job Details: 02/04/2025

"WRT108FFDM04 Arrived on site for inside RC and FC leaking. Upon arrival, found condensation inside FC. Based on previous recommendation from techline evaporator cover assembly is needed. Ordering W11562262 evap cover. No water leaks detected at this time. Office to reschedule. No one available to sign. ; ordrng 1 W11562262 (Evap cover)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG02

Near Austin, TX 78759

Luis

Job Details: 02/04/2025

"Arrived on site for cooling issue. Found evaporator fan not running,good voltage reading 120vac diagnosed a defective fan motor,replaced fan motor powered unitmon fan powered on. Wp2315539"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Austin, TX 78738

Tim M

Job Details: 02/04/2025

"Arrived on site to replace previously diagnosed parts. Replaced UI (W11664671), LED module (W11470191), facia (W11394709) and both FC reed switches (W11731968). Lights now illuminate but the UI is still showing a door open. Will need to order main control as well. Ordering part, rescheduled for 02/10.; ordrng 1 W11455229 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Round Rock, TX 78681

Andrew R

Job Details: 02/04/2025

Arrived onsite for dishwasher not cleaning dishes. I found a F4E3 error stored indicating wash motor has gone. I verified no water was being sprayed. I replaced the pump and motor and tested unit. Unit is now operating as designed and no leaks were sighted during testing. No leaks present. Call complete. Installed W11613479 Motor and Sump ASM.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Leander, TX 78641

Miguel

Job Details: 02/04/2025

"Arrived on site for dishwasher not drying. No errors stored. Cusfk,er sasy bottles dombot dry. Ran test mode and confirmed heater is pulling 6 amps. Soap bubbles left after test. All components functional. Explained drying procedure and that plastics will not properly dry. Alao advised on soap usage. Unitnworking as designed. Call complete. No parts."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, TX 78758

Andrew R

Job Details: 02/04/2025

Arrived onsite for unit making humming noise. I found the humming to be the drain pump. Drain pump tested good. I took the water pressure hose off of the control and still found the unit to drain indicating the water pressure sensor on the control isn't reading correctly. The control will need replacement. Due to the control being PSP office will need to RS when we have received the part. Ordering W11607637 CNTRL-ELEC.; ordrng 1 W11607637 (CNTRL-ELEC)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Andice, TX 78628

Tyler

Job Details: 02/04/2025

"Arrivedmon site for dryer not heating fully on sensor dry modes. On arrivwl found unit it is working and found laundry amount wasnt large enough for unit to sense wetness. Instructed customer to use t8me dry instead, no parts installed call complete"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Georgetown, TX 78628

Tyler

Job Details: 02/04/2025

Arrived on-site for icemaker not working. Found a weak valve. Installed valve(w10897719) cycled unit and everything works as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SPZ1

Near Georgetown, TX 78633

Tyler

Job Details: 02/04/2025

Arrived on site for dish2asher not mounted in cabinet. On arrival confirmed issu3 and installed dishwasher screws to mount(provided by c7stomer). No parts installed call complete

We serviced a

KITCHENAID COOKTOP

Model KECD866R

Near Lakeway, TX 78734

Tim M

Job Details: 02/04/2025

"Arrived on site to test unit for knob not turning. Upon arrival customer stated the knob didnt turn at all but now is turning freely and service no longer needed. No service provided, no fee collected, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Georgetown, TX 78628

Daniel A

Job Details: 02/04/2025

"Arrived on site to inspect the dishwasher displaying fault F9E1. Upon further inspection, I attempted to run the drain pump and found it to be humming but not running. I gained access to the drain pump and found that it had failed due to debris stuck in the impeller. I removed the debris and replaced the drain pump since the debris chipped off part of the impeller. I placed the unit into service mode and ran a rest cycle. The dishwasher is now operating as designed. No water leaks were observed during service. W11412291"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Seguin, TX 78155

Andrey

Job Details: 02/04/2025

"Arrived on site to replace damaged Right RC door, replaced and installed name plate, customer approved job complete installed W11436604, W11223753"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Cedar Park, TX 78613

Miguel

Job Details: 02/04/2025

"Arrived on site for dishwasher not starting cycle. Entered test mode and found F2e1, f5e2. All components pass test. Found button not always responding. Replaced control. Verified opwrarion. Call complete. W11683480"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Georgetown, TX 78633

Lou

Job Details: 02/04/2025

"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I checked and tested the lights and found the FC upper LED dim. Removed the light to inspect and did not find anything out of the ordinary wrong with it and it is getting voltage. I am ordering the upper FC ligut module and scheduled return service for 02/10/25 PM call. No water leaks observed during service. ; ordrng 1 W11226500 (FC LED)"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Austin, TX 78744

James K

Job Details: 02/04/2025

WED5010LW1 Spoke with tenant via phone call and stated the property maintenance has already fixed the unit. Tenant is requesting to cancel service ticket. Service no longer needed.

We serviced a

WHIRLPOOL DRYER

Model WGD6605MW0

Near San Marcos, TX 78666

Andrey

Job Details: 02/04/2025

"Arrived on site to test unit for lint blowing out the back, tested unit it found vent hose kinked with a big hole, adjusted hose and fixed hole with foil tape unit is now running as designed job complete no parts installed"

We serviced a

AMANA RANGE

Model ACR4203MNW1

Near Austin, TX 78734

Tim M

Job Details: 02/04/2025

"Arrived on site to test unit for coils not getting hot. Upon arrival customer stated the elements stop heating after a few minutes. Inspected switches, found no shorts. Found FL and RL coil starting to warp causing the pans to not depress switch. Replaced FL element (W11396790) and RL element (W11396792). Tested unit, unit is now running as designed. Advised to customer that the pots and pans used must have a flat bottom. Any curve in the pain will cause the switch to not be depressed and heating will stop. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Canyon Lake, TX 78132

Andrey

Job Details: 02/04/2025

"Arrived on site to test unit for no ice production, tested unit found E2 error for ice maker lost home position, attempted to run diagnostics with no success, replaced ice maker and heater was installed properly so it was replaced as well, replaced and tested, ice maker completed harvest and filled with water, unit is now running as designed advised customer to give it 24-48 hours for ice production to resume, at this time no leaks detected job complete installed W11087201, W11658802"

We serviced a

WHIRLPOOL DRYER

Model WED7000DW1

Near Cedar Park, TX 78613

Miguel

Job Details: 02/04/2025

"Arrived in sote for dryer not starting, verified propwr voltage. Found fuse was good. Heating leemnt good, on activation u it clicks but mkfor does not start, accessed control. Found motor relay is not closing, still has 124 v across. Replaced control. Verified operqrion. Call complete. WPW10691552"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Austin, TX 78722

Matthew

Job Details: 02/04/2025

Arrived onsite for unit making noises. Upon inspection found motor bolt loose. Causing rotor to slip and grind the inner gear. Replaced motor and made sure bolt was tight. Tested unit is now functioning properly and as designed to. No leaks present at this time job completed. Parts used w11314361

We serviced a

JENN-AIR OVEN

Model JJW2830LL00

Near China Spring, TX 76633

Jonathan M

Job Details: 02/04/2025

"Arrived on site for a wall oven that is flashing an F6 E9 (appliance manager lost communication with the lower oven) error code. Inspected unit and work area. I ran the unit into diagnostics and found that error code and an F6 E6 (appliance manager lost communication with the upper oven) error code. The customer stated that he was using the upper oven and was cooking bacon. He advised when he pulled out the bacon, it flashed an error code and wouldn't turn back on for the rest of the day. He said that the next day, he was able to use it though. I followed the tech sheet. In accordance with those error messages and found continuity going between the wire harnesses. Per the text sheet, it requested for us to replace the appliance manager. I replaced the main and upper appliance manager and tested the unit. I ran the unit up to 350 degrees fahrenheit on both ovens and found the unit working and operating as designed. Call complete. W11448962."

We serviced a

WHIRLPOOL WASHER

Model WGD85HEFW0

Near Austin, TX 78749

Andrew

Job Details: 02/04/2025

Arrived on site to test unit for noise and vibration. Secured motor mount to base of cabinet with self drilling screws. Noise is no longer present. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near Austin, TX 78723

James K

Job Details: 02/04/2025

"WOES5030LZ01 Arrived on site for unit tripping breaker. Upon arrival, ran oven to 550F during the duration of time until ending the call with techline. Spoke with George SR#7740464409 and stated that is a long enough time for the unit to stabilize. Attempted to contact builder, however, no response. Unit is in a spec home, No other recommendations provided. Unit is functioning as designed. No parts replaced. No one available to sign."

We serviced a

WHIRLPOOL COOKTOP

Model WFE975H0HZ4

Near Taylor, TX 76574

David Z

Job Details: 02/04/2025

No work performed. Customer said knob for burner was broken. I advised them knobs are not a warranty item and they said they would replace on their own. Nothing done. Closing call.

We serviced a

MAYTAG MICROWAVE

Model MMV4207JZ00

Near Taylor, TX 76574

David Z

Job Details: 02/04/2025

"Arrived on site to diagnose fan that only works on high. Tested into and confirmed high is the only function that properly works. Low and medium do nothing. I replaced the control and checked output from the control and found 0v going out when anything other than high is used. Called tech line and reported findings, SR7740885510. Tech line says to replace the cement resistor and check the wiring harness to resolve, issue likely has to be in one of those spots. Ordering harness / resistor to resolve. Parts used this visit - W11391718.; ordrng 1 W11259892 (Resistor) and 1 W11243462 (Main Harness) and 1 W11383534 (Main Harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Hewitt, TX 76643

Jonathan M

Job Details: 02/04/2025

"Arrived on site for a washing machine that is not advancing through cycles. Inspected unit and work area. The customer stated that they recently had another company out who replaced to control for another issue. He advised that since the repair, the unit will not begin to agitate for advance through the cycle. It will only fill and then drain. I ran the unit through diagnostics and found an F0 E3 (overload) and F2 E3 (ACU/UI mismatch) error code. I ran the unit through an auto test and the unit ran as designed but was slow to fill when calling for cold water. I went ahead and replaced the water valve due to debris in the inlet valve and replaced the control as well due to the error message. I tested the unit and found the unit working and operating as designed. Call complete. W11627517 and W11627513."

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Austin, TX 78749

Andrew

Job Details: 02/04/2025

Arrived on site to test unit for grinding noise. Found rotor screw was loose preventing proper engagement with slider and rotor. Secured bolt and unit now working as designed. Job complete.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Clifton, TX 76634

Jonathan M

Job Details: 02/04/2025

Arrived on site for a dryer that is not heating. Inspected unit and work area. I did confirm the customers complained and gained access to the heating element. I found that heating element open. I replaced the heating element and reassembled the unit. I found the unit working and operating as designed. Call complete. WP3387747.

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Austin, TX 78753

James K

Job Details: 02/04/2025

"CAE2745FQ2 Arrived on site for unit not spinning. Upon arrival, ran diagnostics and passed with no issues. No stored errors found. Ran consumer and found cold water valve to trickle water. Disconnected water line to cold inlet valve and found buildup (picture attached) Cleared hoses and cleaned all buildup on both valves. Tested unit and now unit is functioning as designed. No water leaks detected at this time. No parts needed"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Liberty Hill, TX 78642

Daniel A

Job Details: 02/04/2025

Arrived on site to install previously diagnosed and ordered part. I replaced the wiring harness and placed the dishwasher into service mode and ran a test. The dishwasher is now operating as designed. No water leaks observed during service. W11708398

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS5

Near Austin, TX 78744

Leonardo

Job Details: 02/04/2025

Arrived on site to test unit for oven not staying on. Test unit and found unit igniting right away but igniter continues to spark after flame not sensing the flame then turning off. Test unit and replaced dsi board test unit again and igniter still not sensing the flame. Will order new igniter rescheduled for Tuesday 2/11 no one here to sign ; ordrng 1 W11524031 (Igniter)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Seguin, TX 78155

Andrey

Job Details: 02/04/2025

"Arrived on site to replace previously diagnosed gearcase, belt, shift actuator and cam, replaced parts and tested, unit is now running as designed no leaks detected job complete installed W11481722, W10721967, W11239857, W11449840"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78759

Luis

Job Details: 02/04/2025

"Arrived on site for no lights diagnosed a defective led module,per service pointer replaced all led modules. Autho S191AQ. W11683244"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FMS01

Near Austin, TX 78726

Miguel

Job Details: 02/04/2025

"Cooled to 45 then started rising. Arrived on site and found temps at 57 and 59. Found compressor not running, 4vdc and 12t going to inverter. Ohmed out compressor and was even across all terminals. Replaced inverter. Verified operation. Compressor at 1.4 ohms. Call complete. Office will handle billing. W10629033"

We serviced a

WHIRLPOOL DRYER

Model WED5500XW0

Near Manor, TX 78653

Joe Z

Job Details: 02/04/2025

Arrived on site for making noise. Upon arrival test unit and confirmed noise issue. Disassembled unit and found failed idler pulley. Repaired unit using all parts of repair kit 4392067. Test unit and is operating as designed. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Austin, TX 78731

Matthew

Job Details: 02/04/2025

"Arrived onsite to repair pre diagnosed issue. Replaced door, extension and screws. Tested unit is now functioning properly and as designed to. Parts used wp2307857, w10782299, w11474472"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Pflugerville, TX 78660

Andrew R

Job Details: 02/04/2025

Arrived onsite for washer with no function. Upon arrival maintenance stated the deep water wash was not filling enough per customer words. I found the unit filling to the correct water level on deep wash and advised the maintenance on loading the washer. If the customer is loading too many clothes the wash will not be even and there is not enough water if they are filling the basket to the top. I ran a test cycle and found no errors present. Unit is operating as designed and no problems are sighted during time of repair. No leaks present. Call complete. No parts installed.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Austin, TX 78704

James K

Job Details: 02/04/2025

"WFW6620HC0 Arrived on site for unit not dispensing bleach or softener. Upon arrival, ran water through the dispenser cups to make sure it is clear of obstruction. Proceeded to replace W11524105 dispenser, W11688994 valve hot and W11688995 valve cold. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Austin, TX 78754

Matthew

Job Details: 02/04/2025

Arrived onsite for unit not making ice. Upon arrival found unit was making ice. Inspected unit found water line slightly kinked made adjustments. Unit is now functioning properly and as designed to. No leaks present at this time job completed. No parts used

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Georgetown, TX 78633

Lou

Job Details: 02/04/2025

"Arrived on site to inspect range cooktop burner flames too high. Upon further inspection, I tested all burners and found the flame not adjusting between medium and low. Adjusted all burners and retested and unit is operating as designed. I explained the customer/installation instructions per warranty to the customer. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Holland, TX 76534

Robert

Job Details: 02/04/2025

WTW5100HC2 Arrived on site for a washer lid not locking. On arrival verified issue replaced strike tested product works as it's designed no water leaks visible from main water supply.

We serviced a

MAYTAG DRYER

Model MED7020RF0

Near Burnet, TX 78611

Scott

Job Details: 02/04/2025

Arrived on. Site for dryer flashing 2-2 error code . Ran diagnostics got 2-2 &2-1 codes . Checks and made sure all connections on ribbon cables and control are good . Still getting error code when trying to start . Ordering ui and control . No parts installed . Call to set return . ; ordrng 1 W11754660 (Ui console) and 1 W11742740 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Round Rock, TX 78665

David Z

Job Details: 02/04/2025

Arrived on site to follow up on refrigerator not making ice. Found fill tube was frozen again and not filling. Checked voltage at fill tube and found 41v out of 120. I replaced the control to resolve this and verified via test 19 that the fill tube heater is now running with 120v. Retested a fill and verified that unit is now filling properly. Unit also completed a harvest with no issues as well. This shouldnfully resolve no ice condition. Parts used - W10843055.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Little River-Academy, TX 76554

Robert

Job Details: 02/04/2025

WTW5105HW3 Arrived on site for a washer with lid issues. On arrival verified issue left side was damaged uploaded photo . Part# w11413336/ lid was needed to fix issue the box with label was correct but the part inside was incorrect. I let the office know i had the correct part from the previous client. Used correct part replaced lid tested product works as it's designed no water leaks visible from main water supply.

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Georgetown, TX 78628

Lou

Job Details: 02/04/2025

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit showing error code F1E1 and F6E4- both control failures, following the tech sheet recommendations, I removed and replaced both the upper and lower main controls and removed the ground wire and performed a burnout out at 500 degrees. Once the unit completed the burnout, I reconnected the ground and performed a second burnout at 500 degrees and the unit operated as designed. Bake and broil elements were not needed at this time, job completed. W11598200, W11448962"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0MS0

Near Buda, TX 78610

Andrew

Job Details: 02/04/2025

Arrived on site to test unit for gas smells and broken glass. Found burner tube air shutter not adjusted properly causing one side of burner tube to ignite while the other side was releasing gas. Adjusted burner and replaced lower glass door(W11620704). Unit now working as designed. Job complete. SR#7740788577

We serviced a

WHIRLPOOL WASHER

Model ntw4516fw4

Near New Braunfels, TX 78130

Tim M

Job Details: 02/04/2025

"Arrived on site to test unit for drain pump constantly running. Upon arrival applied power to the unit, drain pump immediately engaged. Inspected pressure hose, found a kink in the hose. Used a heat gun to reform the pressure hose and tested unit, drain pump still immediately engaged. Replaced control (W11603811) and applied power, drain pump is no longer immediately engaging. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Georgetown, TX 78628

Tyler

Job Details: 02/04/2025

"Arrived on site for rang3 tripping breaker, on arrival found 250 L1-2, 125 L1-,124 L2-n, 0 g-n. Replaced control w11707168, w11182108 element,& w10856603 element. Tetsedu it to 500 degrees and found it working as designed. Call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Waco, TX 76708

Jonathan M

Job Details: 02/04/2025

"I wrap down site for refrigerator that is not making ice. Inspected unit and work area. The customer advised the per ice maker completely stopped working and it is dangling at a weird position. I found the ice maker in the middle of a harvest, but the motor would no longer turn. I replaced the icemaker and tested the uni. I found the unit working and operating as designed. Call complete. W11700250."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Georgetown, TX 78633

Lou

Job Details: 02/04/2025

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I found the ice bin empty andmtested temps in the FC section. Found temps were at 7 degrees and tested the temps in the ice room and f9und temps in there at 9 degrees. Placed the unit in diagnostics and tested the ice maker in test 120 and found the ice maker failed to harvest. Once I stopped the test, I went to remove the ice maker and it began to harvest and completed harvest. I placed a cup under the ice maker fill tube and tested the fill in test 97 and it operated as designed. Due to the failed ice maker, I removed and replaced the ice maker and retested and unit operated as designed. I cycled power at the breaker to reset the controls. No water leaks observed during service, job completed. W11557001"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Liberty Hill, TX 78642

Scott

Job Details: 02/04/2025

"Arrived on site for not dispensing ice and door gasket ripping . Found yoke on dispenser motor stripped and just spinning . Replaced dispenser motor and impeller WP63052-2, W11671282. Fridge is now dispensing ice . Found right side door gasket ripped at top of door . Replaced gasket W10830274. Door is sealing properly . Nomwater leaks detected at time of service. Job complete"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Round Rock, TX 78681

Andrew R

Job Details: 02/04/2025

Arrived onsite for previously diagnosed parts. I replaced the float switch and powered the unit on. Unit now longer constantly drains and is now completing cycles as designed. Control was not needed as his checked good. No water leaks present. Call complete. Installed W11545764 Float switch.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS5

Near Austin, TX 78704

Leonardo

Job Details: 02/04/2025

Arrived on site to test unit for unit not washing correctly. Test unit and found broken fill valve not allowing enough water in and broken heating element. Will need to order new element rescheduling for Thursdays afternoon per customers request ; ordrng 1 W10518394 (Heating element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Temple, TX 76504

Robert

Job Details: 02/04/2025

WRS315SDHM12 Arrived on site for a refrigerator making sounds. On arrival product was working great tested evaporator part worked great icemaker water fill worked great . I removed back cover where compressor is at and the i found compressor lose tightened bolts holding compressor down no other sounds detected. Product works as it's designed no water leaks visible from main water supply. No parts used.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Austin, TX 78721

Luis

Job Details: 02/04/2025

"Arrived on site for a no cool,diagnosed a defective compressor. Removed defective compressor installed a new compressor,drier and access valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W11506635,w11580057"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Manor, TX 78653

Joe Z

Job Details: 02/04/2025

Arrived on site to install previously ordered part. Replaced splutch W10721967. Test unit and is operating as designed. No leaks present. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Liberty Hill, TX 78642

Daniel A

Job Details: 02/04/2025

"Arrived on site to inspect refrigerator not dispensing ice properly. Upon further inspection, the customer informed me that in the past, he had an issue with the ice maker overfilling, which cause the ice in the bin to clump. Because of this clumping, the customer experienced a stuck auger. Now, the customer is occasionally experiencing problems with the dispenser in that the coupler is not catching the auger. There is evidence that the receiver on the bin is worn, and the coupler is not catching property. I also noticed that the fridge is slightly leaning forward, causing more water to collect in the front of the ice mold. This un level ice maker is producing bridged, which can lead to the ice clumping. I leveled the fridge to improve ice production, and I am ordering the ice bin assembly.W11185686, no water leaks observed during service. I am scheduling for 2/11; ordrng 1 W11185686 (Bin) and 1 W11185686 (Ice bin)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Leander, TX 78641

Miguel

Job Details: 02/04/2025

"Arrived on site for dishwasher l8ght flashing. Found F9e1. Water is still in tub. Activated drain and found unit is not draining. Pump just hums. Removed drain and found nothing blocking it. Drain works outside of sump, replaced sump assembly. Verified operarion. Call complete W11460946"

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US0HS05

Near Leander, TX 78641

Miguel

Job Details: 02/04/2025

Arrived on site for cooktop burner not working g. Back right igniter does not spark. All other burners sparking properly. Replaced igniter. Verified operarion. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3330RB

Near Georgetown, TX 78628

Daniel A

Job Details: 02/04/2025

"Arrived on site to inspect microwave cooking options, cooking too long and not sensing properly. Upon further inspection, the customer advised that on certain cooking options, the microwave would cook top long and not stop. He stated that when he cooked popcorn, it would not shut off when the popcorn was done. He also stated that the dinner plate option also cooked his food too long, and he had to stop the cooking manually. I referenced the control guide and washable to show the customer how these cooking options work in detail. The customer did not have access to the user. Manual or the control guide. The microwave senses moisture, and heat and cooking will vary based on many factors such as size, water content, fat content, and so on. I advised the customer to use the reheat option, as these options take into account different types of foods and sizes. I did a test on 'melt' with half a stick of butter, and the microwave melted it without issue or boiling it. At this time, I do not observe any functional issues. I documented with Saftey SR 7740841389"

We serviced a

MAYTAG DISHWASHER

Model MDBH945AWW

Near Waco, TX 76710

Jonathan M

Job Details: 02/04/2025

Arrived on site for a dishwasher that has a broken handle. Inspected unit and work area. I confirmed the customer's complaint and went to replace the handle. I found the part sent with me. Was the wrong latch assembly and I am ordering the correct one. I rescheduled the customer to 2/10. No parts were installed.; ordrng 1 WPW10130695 (Handle and latch assembly)

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Austin, TX 78753

Andrew R

Job Details: 02/04/2025

Arrived onsite for dishwasher leaking underneath. I found the customer stating the manifold on the 3rd rack was dribbling water. When pulled in and out the residual water would trickle out. I spoke with techline and they stayed that it is normal to see this occur and nothing can be done for it as that is how it was designed to function. No issues with the unit at time of service everything is operating as designed. Call complete. No leaks present. No parts installed. Techline SR 7740881262.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Burnet, TX 78611

Scott

Job Details: 02/04/2025

"Arrived on site ,replaced drum and bulkhead . Dryer is still making same noise . Ordering motor and blower wheel. Return 2/13; ordrng 1 W11549461 (Motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Georgetown, TX 78628

Tyler

Job Details: 02/04/2025

Arrived on-site for dishwasher not finishing cycles. Found f9e1 code. Installed pump & motor(w11460946) cycled unit and everything works as designed no leaks call complete

We serviced a

JENN-AIR MICROWAVE

Model JMW3430DP02

Near Austin, TX 78750

Miguel

Job Details: 02/04/2025

"Every morning the unit will show power outage. Customer says he had to reset breaker as control was not responding. Customer has pic of f6e0. Cusfomer says whennit works it heats and operates. Found f6e4, f6e0, f2e1. Following tech sheet the wiring checks good. Will need new appliance manager and console. Over authorized amount. Will submit for authorization. ; ordrng 1 W11255569 (Console) and 1 Autho (Autho)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Hutto, TX 78634

Wesley

Job Details: 02/04/2025

"Arrived onsite for a noise concern accompanying ice dispensing. Unable to recreate the noise oniste through numerous tests. Advised customer on possible normative causes, and also that recording noise and calling back with more data would be a good way to help us solve the issue. No parts."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Georgetown, TX 78626

David Z

Job Details: 02/04/2025

"Arrived on site to diagnose washer leaking when in use. Traced leak to something coming from the fill. Ran unit with below pulled back, and found water is coming out from the rear of the drawer assembly, or the hoses back there. Ordering valves /hoses/drawer to resolve. Unit is stacked and will require a 2 man to unstack. Resident wants to be home for service and is only available Mon/Tues. ; ordrng 1 W11316599 (Cold Hose) and 2 WP596669 (Hose Clamp)s and 1 W11316257 (Hot Hose)"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Holland, TX 76534

Robert

Job Details: 02/04/2025

"WED5000DW2 Arrived on site for a dryer smelling like it's burning. On arrival no kind of burning smells dryer heats up just fine. Issue with the product is the door handle is defective and fell off and the timer is making a clicking sound . I ordered timer ,handle and door switch the two returning parts might be needed. I rescheduled client for 2/10/25 client couldn't sign due to being ill.; ordrng 1 WPW10185992 (Timer) and 1 WP3406107 (Door switch) and 1 W10861225 (Handle)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ0

Near Manor, TX 78653

Joe Z

Job Details: 02/04/2025

"Arrived on site for making grinding noise. Upon arrival test, test unit and noise begins as soon as drain pump energizes. Need to replace drain pump. Replaced drain pump W11412291. Test unit and is now operating as designed. No leaks present. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Pflugerville, TX 78660

Andrew R

Job Details: 02/04/2025

Arrived onsite for previously diagnosed parts. I replaced the console and tested the unit. Unit is now operating and washing as designed. No water leaks present. Call complete. Installed W11130341 CONSOLE (SHADPW)

We serviced a

WHIRLPOOL OVEN

Model WFG231LVS0

Near Austin, TX 78704

Leonardo

Job Details: 02/04/2025

Arrived on site to test unit for oven no getting hot. Test unit and found bad glow igniter. Replaced igniter test unit and unit test good job complete. 12400035

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Austin, TX 78704

Luis

Job Details: 02/04/2025

"Arrived on site for no cool. Room temp in both compartments,compressor running faint hissing noise from fresh food compartment dropped evaporator cover found broken cap tube and oil on insulation,called tech h support sent pictures per tech support information being sent to product review teamSR#7740879865"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Austin, TX 78751

Leonardo

Job Details: 02/04/2025

Arrived on site to test unit for unit leaving sand behind on dishes. Test unit and found sand coming from fill valve. Will need to replace fill valve and sump and motor and return visit. Rescheduled for Tuesday ; ordrng 1 W11434044 (Fill valve)

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Manor, TX 78653

Joe Z

Job Details: 02/04/2025

"Arrived on site for oven seal sagging. Upon arrival, inspected unit and found gasket failed. Need to replace gasket. Replaced gasket WPW10535778. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Austin, TX 78730

Luis

Job Details: 02/04/2025

"Arrived on site for fan noise concerns. At times of visit unit cooling correctly,ran diagnostic thermistor passed reading 37 adn 0,ran freezer fan passed nomodd nosie,ran fresh food fan nomodd noise good air flow from vents,ran ice box fan nomodd noise good air flow,ran heater test passed unit passed all diagnostic test."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Burnet, TX 78611

Scott

Job Details: 02/04/2025

"Arrived on site for dishwasher washer not draining . Customer said some times it doesn't drain or sometimes not filling . Ran dianostics got 6-4,error code . Manually ran drain and dianostics rest wash . All checked normal. Checked float switch , some time switch would stick in NO and then get stuck in NC . Ordering switch return 2/11No parts used ,nomwater leaks detected ; ordrng 1 WPW10195039 (Float switch) and 1 WP8531743 (Gasket)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Liberty Hill, TX 78642

Scott

Job Details: 02/04/2025

"Arrived on site for dishwasher not draining . Found unit is draining but not breaking down soap very well. Ran diagnostics got heater error code again . Ran diagnostics wash . All checked normal, heat is coming on now . Advised on scraping plates ,and to run a cleaning cycle with afresh cleaner . No water leaks detected at time of service . Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Round Rock, TX 78665

Wesley

Job Details: 02/04/2025

Arrived onsite for dryer noise in 11303. Inspected and found excessive noise from the duct installation. Made some adjustments to improve and recommended ensuring the outside weather flap was not obstructed or painted shut due to excessive back pressure noises. Dryer checks good. No parts. No signer available.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Killeen, TX 76543

Robert

Job Details: 02/04/2025

F3e1 WTW4957PW0 Arrived on site for a washer not spinning. On arrival client stated it wouldn't spin further inspection found error code F3E1 . I found d the water turned off i turned it back on calibrated and ran diagnostic product working as its designed no water leaks visible from main water supply no parts used.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Pflugerville, TX 78660

Wesley

Job Details: 02/04/2025

Arrived onsite for washer with false emergency drain symptom. Replaced the control to repair. Unit is now operating as designed. Nomsigner available.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ1

Near Kyle, TX 78640

Leonardo

Job Details: 02/04/2025

Arrived on site to test unit for unit rattling when running. Test unit and found unit rattling due to fill valve. Replaced fill valve test unit and unit test good job complete. W11434044. No one here to sign.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, TX 78724

James K

Job Details: 02/04/2025

"WED4850HW0 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace WP3387134 cycling thermostat. Tested unit and now unit is cycling correctly. Unit is functioning as designed. No one available to sign. Vacant unit"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Georgetown, TX 78626

Lou

Job Details: 02/04/2025

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit getting off balance and the front left suspension rod going through the tub and causing it to leak, I removed and replaced the tub, gearcase and suspension rods and calibrated the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11217817, W11454372, W10371566"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, TX 78723

James K

Job Details: 02/04/2025

"WFW560CHW4 Arrived on site for water leak. Upon arrival, met with maintenance and stated tenant experienced soapy water leaking from the back. Ran diagnostics and passed with no issues. Wanted to further inspect the back of unit however unit is stacked. In addition, the console LEDs is faulty (picture attached) Ordering W11325580 console. REQUESTING 2 man. No water leaks detected at this time. Maintenance agreed to reschedule Feb 11; ordrng 1 W11325580 (Console) and 1 2man (2 man)"

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Marion, TX 78124

Andrey

Job Details: 02/04/2025

"Arrived on site to test unit for damage, found damaged console and damaged paint on the cook top, replaced both parts job complete installed W11719704, W11707152"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Robinson, TX 76706

Jonathan M

Job Details: 02/04/2025

Arrived onsite to install previously diagnosed parts. Inspected unit and work area. I replaced the housing assembly and dual valve and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete. W11162042 and W11645245.

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Belton, TX 76513

Robert

Job Details: 02/04/2025

MED6500MBK0 Arrived on site for a dryer with heating issues. On arrival verified that the dryer works great further inspection found ventilation to clients home was in bad condition. Instructed client to clean vent to home no parts used product works as it's designed.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2FOUN

Near Austin, TX 78726

Matthew

Job Details: 02/04/2025

Arrived onsite for unit making noises. Replaced drum but found unit still making noises. Inspected further found roller drum shaft loose tightened both right and left. Unit is now longer making noises. Unit is now functioning properly and as designed to job completed. Parts used w10508188

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Austin, TX 78728

Miguel

Job Details: 02/04/2025

Arrived on site with new control for lights not working. Replaced control board. Checked connections. Verified operarion. Lights Working as designed now. Call complete. W11224256

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Austin, TX 78731

Luis

Job Details: 02/04/2025

"Arrived on site for not dispensing ice. Diagnosed stripped auger motor shaft,transfered all parts to new divider,installed new auger motor,washer and shaft,reassembled unit ran ice dispenser unit working as designed. Wpw10309864,wp63052-2,w11378860.,w11671282"