Arrived on site for electric range WFES3030RS0 tripping the breaker. Found unit on GFCI breaker. Verified correct power at terminal block. Replaced bake element w11182108 and heated to 500 degrees with ground still attached. Max amp draw was 15.7 amps. Did not trip breaker. Performed electrical checklist. Unit operating as designed. Nobody available to sign

"Arrived on site to diagnose range WFG320M0MS0 with potential gas leak. On arrival customer clarified that they didn't smell raw gas, but that the odor from cooktop and oven combustion had increased in strength. I tested the unit with the customer present and found as follows: Flames in both the cooktop and oven were healthy and blue, no gas leaks were found at all, and there was no indication of any failing parts with the range. I advised the customer that the likely cause of the odor is from changes / scent additives from the fuel source. Unit has not had any changes made, and is working as designed. I called safety and advised unit is working as designed, and the odor is not affecting function or any danger. Unit should be used with a vent hood / blower routed to an external venting exit. Safety SR 20976187. Call completed, no repairs needed."

"MVW6200KW2 Arrived on site for a washer stopped mid cycle, senses only, and will not start. On arrival, the client stated that the washer works, but she can only do small loads. When she does large loads, the washer gets off balance, causing the washer to stop working. I inspected the suspension, and they were worn out ,I looked under the washer and inspected the gearcase with no signs of leaks. I did notice that the drain hose was two feet down the drain to the home . I fixed that right away. I'm ordering the suspension, lid lock that client said she did have a issue with. And the gearcase just in case. Returning parts just in case needed. No water leaks visible from main water supply. Client wanted to reschedule for 10/3/25 that's when she will be free; ordrng 1 W11700916 (Lid lock) and 1 W11396716 (Suspension) and 1 W11449840 (Gearcase)"

"Arrived on site for customer complaint of unit making a banging noise. Found unit wouldn't make this noise on every cycle. I tested unit, unit passed diagnostic test cycle. I calibrated spin cycle and informed customer to wash like items with like items. No leaks at time of service."

"Arrived on site to replace control under S153EB i replaced control, unit tested good. Part used w11603810"

"F2E1 WFE320M0JS3 Arrived on site for a range display not working. On arrival, I saw error code F2E1 a failed control board. I replaced the control board, and tested product is working as its designed."

"Arrived on site with Whirlpool engineer Matt to inspect gas range model JDRP548HL01 Door not closing properly.Upon inspection, found left door leaning left due to one hinge not seated correctly in receiver. Removed door, reset hinge, and reinstalled. Found 2mm difference in space between top and bottom doors. Adjusted left receiver by filing 1mm and reinstalled door. Gap now even. Checked burners; front right and front middle slow to ignite due to AC vent above cooktop. Adjusted those two burners and tested all; confirmed operating as designed. No gas leaks observed during service. No one on site to sign."

"Arrived on site to inspect ice machine KUIX535HPS00 not powering on. Verified proper voltage from the home. Turned the machine on, but pouring water into the drain caused a short, leading to power loss. Identified a faulty external drain pump and replaced it with W11539855. Tested the unit, found no water entering the reservoir due to a faulty water level sensor. Replaced the recirculating pump with W11542867. Reassembled and tested the machine, now operating as designed. Noticed a slow leak from the water line and informed the customer, who will replace it. NO WATER LEAKS OBSERVED DURING SERVICE beyond the noted issue."

"Arrived on site to inspect refrigerator dispensing crushed ice on the cubed selection. Upon further inspection, the tenant advised that intermittently, the unit will dispense crushed ice when they have the unit on the cubed ice selection. They advised that it doesn't happen very often. I tested the selector, and it changed properly. I tested the ice dispenser, and it operated as designed on both the cubed and crushed selections. I inspected the ice bin and the dispenser motor and solenoid, and all parts are in good standing. I explained to the tenant how ice will get caught/wedged in the auger and will get broken up or crushed even on the cubed selection. Also, they may see a full cube from time to time when getting crushed ice. Also, I found the unit installed properly, but the side wall to the left of the unit is too far out, and when opening the refrigerator FC door, it will hit the wall. I recommended the tenant place a bumper on the trim at the bottom of the wall where the door hits to protect it from getting damaged. The unit is operating as designed, and NO WATER LEAKS OBSERVED DURING SERVICE, job completed."

Arrived on site to install ordered parts on dishwasher WDF332PAMS0. Installed vent WPW10329609 and door insulation WPW10073520. Tested the unit and found no leaks while on site.

"Arrived on site to install new blower motor in microwave WMH31017HS12. Removed old motor and attempted to install new. Found new motor box was damaged, when motor was broken. Reordering blower. Office to schedule when we can get a replacement. Maint not present to sign ticket. ; ordrng 1 W11662234 (Blower) and 1 W11746340 (Superceded Fan?)"

Arrived on site with parts ordered. Unit has been working since last visit. Ice bucket half full. Changed display for leds. Removed evaporator cover and found incomplete frost pattern. Seems to have a Insufficient compressor. Office will call to schedule. Unit needs to be made accessible. Office willmcall to schedule. ; ordrng 1 W11557425 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Drier)

"Arrived on site for washer with electrical issue. On arrival install w 11693837 diverter, then reassembled and tested dishwasher and found it working as designed with no leaks.Call complete"

Arrived on site for range top damaged. Tenant was home. He said there was no damage and unit is working fine. Tested and took picture. Unit working as designed. Call complete. No signature

"Arrived on site to diagnose an over-the-range microwave reported to be tripping the breaker. Inspected and tested the unit. Checked all high-voltage components, which tested good. Verified all door switches tested properly. Performed multiple test cycles by heating a cup of water for 30 seconds. Water heated correctly each time. Repeated the test four additional times, and in all cases the water heated properly and the breaker did not trip. Unable to duplicate the customers concern at this time. Unit is operating as designed. Job complete. Contacted safety to report 7742461510"

Arrived on site for washer always running drain pump. Confirmed model and serial. Verified pressure switch is clear. Replaced main control. Recalibrated. Verified operarion. Call complete

Arrived on site to install previously diagnosed and ordered part for oven model KODE300ESS04. I removed and installed the temperature sensor W10859573 and tested the unit. The unit is now operating as designed.

"Arrived on site for refrigerator not making ice and making a buzzing noise. Removed back panel. Found compressor holder was rattling. Properly secured and now buzz noise is gone. Found hole where water line goes in. Ordering permagum. While working the ice maker cycked and filled, attempted to remove ice bucket but it was stuck. When activating ice dispenser it sounds like it's cutting into bigger chunks. Unable to remove bucket. Ordering bucket, icemaker and valve to have for repair, advised customer to thaw by unplugging so we can access icemaker area. Reset for Thursday am; ordrng 1 Permagum (Permagum) and 1 W11185686 (Ice bin) and 1 WP63052-2 (Impellar) and 1 W11378860 (Spacer)"

"Arrived on site for refrigerator KRFC302ESS09 with door not closing properly. Found mullion wasn't hitting the stop. Leveled the doors, and now mullion closes as it should. NO WATER LEAKS OBSERVED DURING SERVICE"

Arrived on site for microwave not turning on. Found the control clicks but is not sending out high voltage. Control is not on parts list. Unable to repair. Will forward to warranty company. Call complete

"Arrived onsite for electric oven WOES3030LS01 not heating. Found broil element working but bake element not functioning. Attempted to pull oven out, but power cord too short. Replaced oven control board W11649136, but bake element still not working. Advised customer to extend power cord and call back. Office will need to reschedule; O-emld tckt"

"Arrive on site for a dishwasher model MDB4949SHB0 that is not responding. Inspected unit and work area. The customer advised that the unit has been flashing since they called in for repair and that power cycling, the unit did not seem to fix the issue. I found the unit in the middle of a drying cycle with the control lock on. I don't know, unlocked the control lock, and was able to advance the cycle. I canceled the cycle and ran the unit through diagnostics. I found an F6 E4 (float switch open) error code. I tested the unit, running a diagnostic cycle, and found the unit working and operating as designed. I did advise the customer that it appeared his machine was working properly, but that the unit got stuck with the control lock. The customer explained that he spoke to SW in our office and that she had diagnosed the issue over the phone. He advised that she told them we were going to be replacing the console. I tested the unit and found several of the keys hard to press and activate. I replaced the console W11255650 and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete."

"Arrived on site for range, not turning on. On arrival confirmed issue and upon further inspection found control board had failed. Replace w 11696067 and found oven working as designed call complete."

"Arrived on site to diagnose a range with the complaint that the right front burner continued to spark even after the flame had ignited. Tested the unit and confirmed the issue. Found that the right front burner is a dual burner. Upon inspection, discovered the simmer orifice was clogged, preventing proper gas flow to the igniter. This caused the igniter to continue clicking after ignition. Carefully cleaned the simmer orifice and ensured gas was flowing correctly. Retested the unit. The right front burner ignited properly, and the igniter stopped sparking as designed. Unit is now operating correctly. Job complete."

Arrived on site for wall oven not heating . Found co trols stuck in lock out . Did breaker reset . Still no change . Replaced ui console .W11600321. Ran preheat and oven is normal. Microwave is heating per WP specs. Job complete

"Arrived on site to diagnose unit not starting or completing cycles. Placed the unit into diagnostic mode and found error code F91 not draining. Pulled the unit out and inspected the drain hoses, which all checked good with no blockages or kinks. Proceeded to replace the drain motor and control board. After reassembly, tested the unit through a full diagnostic cycle. The unit drained and operated as designed. No leaks were observed during testing.Job complete."

"Arrived on site for washer drain running . Found washer stuck in drain mode . Ran diagnostics got pressure sensor error. Serial # falls under service pointer . Replaced controW11607637 l, hose checked normal. Ran calibration and test wash. All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete"

"Arrived on site to diagnose unit with door not closing properly. Tested the unit and found the door not making proper contact with the striker. Inspected the tub for any damage or warping tub checked good. Upon further inspection, found the door latch stuck in between the open and closed position, preventing proper engagement. Reset the latch to the correct position so it could make full contact with the striker. Tested the unit multiple times. The door is now closing and locking properly. Unit is operating as designed. Job complete."

"Arrived on site to diagnose dryer cavity reported as too hot. Turned the unit on to observe operation. Verified the flame at the igniter/strikerflame was steady, small, and burning clean with a nice blue color, indicating proper combustion.Set the unit to high heat and allowed it to run for 20 minutes. Throughout the test cycle, the burner ignited properly, and the unit maintained consistent operation. The dryer cavity stayed cool, with no abnormal behavior observed. At this time, the unit is heating and cycling correctly. Unable to duplicate the customers reported issue during testing. Job complete."

"Arrived on site to diagnose dishwasher not starting. Found the unit unplugged from the outlet under the sink. Plugged the unit back in and verified proper power supply. Entered diagnostic mode and confirmed there were no stored error codes. Ran a full diagnostic cycle and the dishwasher operated as designed. Performed a normal test cycle to verify functions, and the unit completed the cycle without issues. At this time, the unit is working correctly and I was unable to duplicate the reported problem. Job complete."

"Arrived on site to diagnose a range with the complaint that the left front burner was not igniting and the warming drawer was not closing properly. Tested the unit and found the left front burner switch harness defective, preventing proper ignition. The unit will require a new manifold assembly. While testing the console, found that buttons #3 and #6 were unresponsive, indicating a failure in both the console and display board. Inspected the warming drawer and found the hinges damaged, causing the drawer not to close correctly. Parts needed for repair include the manifold assembly, console, display board, and both left and right hinges. Office to order required parts and contact customer to reschedule service once parts are available.; ordrng 1 W10913685 (Panel) and 1 W11128223 (Display board) and 1 W11670722 (Left hinge) and 1 W11670723 (Right hinge.)"

"WDP540HAMZ0 Arrived on site for a dishwasher, not cleaning dishes. On arrival, I ran diagnostic and found that the motor pump had failed. I replaced the motor pump and ran a test ,product is working as its designed no water leaks visible from main water supply."

"Arrived on site for washer drain running . Found washer stuck in drain mode . Ran diagnostics got pressure sensor error. Serial # falls under service pointer . Replaced controW11607637 l, hose checked normal. Ran calibration and test wash. All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete"

Arrived on site to diagnose refrigerator WRSF5836RZ00 with hanging duct in FC. Found duct spike broken off and clips not holding. Replaced duct with W11040868 and applied silicone WP482338 to front to secure duct. Verified all other functions working as designed. Repair complete

"Arrived on site to diagnose washer MVWB765FW0 not running. Checked errors and found F5E2, F0E4, F7E9, F2E1. Lid is cracked on the left side hinge, and making the lock inconsistent and will require a new lid. I was able to get unit to spin, and you can clearly hear clicking coming from the rotor / stator assembly and may be causing the locked rotor error. Ordering Rotor, Stator, Lid, and Console to complete repairs. All other functions look to be working as designed. Return visit set for 10/08. ; ordrng 1 W11259006 (Lid) and 1 W10754161 (Rotor) and 1 W10754158 (Stator)"

"Arrived on site to repair previously diagnosed issue high voltage side needs to be replaced. Replaced magnetron, transformer, capacitor and diode. Reassembled and tested. Unit is now functioning properly and as designed to job completed"

"Arrived on site for a refrigerator needing w p w 10179146 valve and w 10862460 housing. On arrival installed, parts tested unit and found no leaks and dispenser and ice maker, working as design called complete"

Arrived in on site for dishwasher not working found control none responsive and bad inlet valve. Troubleshoot dishwasher with PR recommended replacing both valve and control. Replaced parts and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on WRT519SZDM11 refrigerator for broken handle. Customer supplied handle and I installed the new handle and unit now looks as designed. I found the freezer door sitting a bit lower so I adjusted it through the hinge and now the handles clear each other. Unit seals as designed and operates as designed. Call complete. Customer supplied handle that was installed.

Arrived on WTW4855HW3 washer making clacking noise during agitation. I ran the unit and heard plastic hitting. I looked underneath the unit and found a cat toy in between the pulley cover and bottom of the cam. I removed the cat toy and tested the unit. The noise is now gone and the culprit was the cat toy hitting the bottom of the cam white agitating. No damage to the cam only the cat toy. No leaks. Call complete. Showed customer aswell and they will be weary of the cat. No parts installed.

"WMH31017HS09 Arrived on site from previous visit to install parts. On arrival, I installed the control board then tested product is working as its designed."

"MED4500MW0 Arrived on site for a dryer with that the timer has failed. On arrival, I verified the issue a failed timer. I installed the timer, and I couldn't test the dryer due to the dryer not being nowhere near a power source. I uploaded photos. Also, the dryer was missing the back cover and missing the screws to connect a power cord."

Fridge is in 635 apt... Arrived on. Site for no cool fridge . Found both sections were at room temp. Compressor no running . And cold to touch . Found inverter wasn't plugged in . Plugged in inverter and Compressor started running . Started to get frost on evap. No water leaks detected at time of service. Job complete

"MED4500MW0 Arrived on site for a dryer with knob issues. On arrival, I verified the timer has failed and the knob. I replaced the timer and knob and then tested product is working as its designed."

Arrived on site to install new FC door on refrigerator WRS588FIHB04. Removed and replaced the FC door with W115665702 Found ice maker was broken in the original door. Tested unit and verified proper operation. No water leaks found. Repair completed.

"Arrived on site for customer complaint of unit not dispensing water, found issue with the filter, instructed customer to replace filter, unitntested good."

Arrived on site for customer complaint of unit leaking. Found cloged defrost drain line. I used steamer to defrost ice build up and removed drain tube to clear clog. Unit tested good after clog was removed.

"Arrived on site for customer complaint of unit making a loud noise. Found compressor piston noise upon start up was the issue. Ordering compressor, access valve, and filter drier. ; ordrng 1 Cnote (SS tech) and 1 Cnote (2 hour job) and 1 W11557671 (Compressor) and 1 wpw10143759 (UV filter drier) and 1 W1150663523 (Access valve) and 1 Cnote (Lockring kit) and 1 Cnote (Office to reschedule)"

"Arrived on site for customer complaint of broken pieces, found bottom of ice container broken as well as ice chute. Ordering parts. ; ordrng 1 W11347840 (I've container) and 1 W11573761 (Ice chute)"

"Arrived on site for RC door not sealing properly. Upon arrival, customer stated conditions got better after unit cooled down and reached proper temperature. Inspected both doors and found perfectly flushed and even. Ran flashlight test and found no lights bleeding. Ran temp gun through entire surface of gasket and found no air leaks. Advised to customer on findings. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived on site to test unit KBSN708MPS00 for not cooling. Upon arrival customer reported low ice production and thawing of food items on the top shelf. Verified set temperature at -6? with actual temperature reading 26?. Exposed evaporator and found no frost pattern present, only droplets of frozen water. Fingers only stick to 4 bottom coils. Measured compressor draw at 2.6 amps, noted compressor sounded tinny and was extremely hot to the touch. Contacted service thread, confirmed sealed system failure. Unit utilizes R600a refrigerant. Requesting 2 hours for return visit. Customer unavailable for signature. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11557671 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"

Arrived on site to repair previously diagnosed issue unit need new water valve old one leaking. Replaced valve and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site for customer complaint of Left side RC door rusting. I replaced door and false wall due to rust, unit tested good. Parts use w11681454, and wpw10486346"

"Arrived on site to inspect unit MVWC565FW1 for off-balance loads. Customer stated unit intermittently goes off balance during cycles. Tested operation and found suspension rods losing dampening ability. Replaced suspension (W11130362) and retested, verified suspension now providing proper dampening. Advised customer to maintain load sizes at or below 50% of basket capacity to reduce strain and prevent premature wear of components. No leaks detected, job complete."

Located in unit 1134. Arrived on site for freezer door not sealing or missing part. Inspected unit found door seal ok part missing g is bumper. Ordering part office to reschedule ; ordrng 1 W11573367 (Bumper)

In unit 1350. Arrived on site for ice maker making humming sound. Inspected you ice maker called for water unit just hummed and did not dispense water ro ice maker. Found water not on at wall turned on and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to inspect unit WRS325SDHZ13 for noise concerns. Customer reported vibrational noise occurring at least once per day. Inspected evaporator fan assembly and verified no abnormal operation. Removed unit from cavity and inspected machine compartment, identified vibration originating from the compartment cover. Installed sound pads (W11113654) from truck stock between cover and frame to eliminate vibration. Verified noise no longer present. Advised customer to capture video if any additional abnormal noises occur. Unit is running as designed, no leaks detected, job complete."

"Arrived on site for customer complaint of unit not drying properly. Found birds nest in dryer vent, I removed nest, unit tested good."

Arrived on site for unit not cooling. Having hard time locate unit and wrong serial number. Maintenance will call and reschedule service request with correct serial number job completed

"Arrived on site to inspect unit WTW8127LC1 for lid issues. Upon arrival customer demonstrated issue, lid does not lower fully preventing strike from engaging lid latch.Inspection found hinges deformed and cracks beginning to form around hinge areas of the lid. Replaced LH hinge (W11551369), RH hinge (W11551376), and lid (W11470212). Tested operation and verified lid lowers correctly with strike engaging latch as designed. Unit is now functioning as designed, no leaks detected, job complete."

"Arrived onsite WRT318FZDB11 for report of leaking. Tested seals, good suction resistance to open. No condensation in the cabinets or evidence of an internal defrost leak. Ice maker not in use and no water hook ups at all, garage install. Leak tested the evap drain tube and the drain pan in compressor cabinet. No leaks detected, advised customer on findings and that there are no other known causes of leaking. No evidence of current leaking prior to or at time of service. Advised customer to photo document any ongoing problems. No parts."

"Arrived on site for Clean and Sanitized indicator staying on. Upon arrival, instructed customer the Clean indicator will stay on after the cycle is done and the Sanitized indicator will stay on if Sani Rinse is used. Customer understood. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

Arrived onsite for WED5050LW1. Concerned with leaking during the steam valve cycle. Visually inspected the valve during activation and found hook up and internal supply hose secure and leak free. Customer is experiencing leaking from not having sufficient clothing in the dryer and the mist collects on the door and drips out. Advised doing a large load of towels to catch and distribute the steam in addition to the target articles. No parts. No supply leaks at time of service.

Arrived onsite WTW5057LW1 for unit operating with failed control often locking out use and having to be power Cycled to restore function. Replaced control W11742939. Tested and fouhd all base functions are operating properly. unit is now operating as designed. No leaks detected at time of service.

"Arrived to 10102 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site to electric cooktop model WEE515SOLS2 in unit 8314 to inspect burner not heating. Tested all burners and found the front right burner outer element failed to heat. Accessed the Infinite Switch, tested it, and confirmed failed contacts preventing voltage to the outer burner. Replaced Infinite Switch W10857622, reassembled, and tested the cooktop. It now operates as designed."

"Arrived on site to unit 3120 to inspect refrigerator tripping breaker. Head of maintenance informed me that this occurred randomly a few times over the last year. Upon further inspection, I took temperatures and measure 37RC and -2FC. Both fans and compressor were operating without issue. I unplugged the refrigerator and checked all the wiring and found all wiring and connection in good condition with no shorts. I plugged the unit back in and placed it into service mode and went through all tests and activated all components. I cycled the icemaker and observed how the water was filling the tray properly. I could not replicate the issue or find any indication of why the refrigerator was tripping the circuit breaker. I called Saftey however they were out of the office. Will call Saftey to document. No water leaks observed during service."

"WED4815EW1 Arrived on site for a dryer, not drying clothes. On arrival, I verified no heat. I tested all fuses, and then I the heating element that part has failed I replaced the heating element, then tested product is working as its designed."

Arrived on site for customer complaint of burning smell and unit not washing. Found lower spray arm melted to heater. Ordering spray arm and heating element. Called safety to document. Case# 20974347; ordrng 1 WPW10491331 (Lower spray arm)

Arrived onsite for WDF332PAMS0 and tested unit for unresponsive and not filling with water. Checked all main functions. No error codes. Found unit operating as designed during a diagnostic cycle. Advised customer on findings and made them aware of the power switch next to the disposal that may have been responsible for the temporary symtoms. No parts. No leaks observed at time of service.

"Arrived to 8204 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Case number#20974310 arrived onsite JJW2830LL00 and found repeat failure with flickering lights and clicking relay as well as f6e6 communication error and no function. Called safety and reported findings SR#7742438078 , concession was granted for repair. When confirmed office to schedule replacement of controls and console together. No parts used today ; ordrng 1 W11197498 (Stainless skin) and 1 W11301914 (Console) and 2 W11448962 (Control)s"

Arrived on site for drain pump constantly running. Inspected unit plugged unit back in and drain pump kicked in immediately. Unit control will need to be replaced. Ordering part office to reschedule return tech get picture of MS#; ordrng 1 W11608056 (Control)

"Arrived on site to install previously diagnosed component. Replaced valve (W11214710) and tested operation, condition persisted with no resolution to issue. Contacted service thread, confirmed all major components in shifting circuit have already been replaced. Determined remaining possible causes are encoder assemblies and upper harness. Will need to order and replace on return visit. Ordering parts, rescheduled for 10/02.; ordrng 1 WPW10414398 (4-position encoder) and 1 W10859568 (Water level encoder) and 1 W11256701 (Encoder harness)"

Arrived onsite for WTW4855HW3 and found unit operating with f3e1 continuous drain error. Replaced control W11607637 to repair under special provision. In storage so unable to run full testing but the drain issue is resolved.

Arrived on site for unit leaking. Ran diagnostics checked for error codes none stored at this time .Ran test cycle and monitored unit for leaks . Found no active lak at this time inspected float switch tray was completely dry. Informed customer about properly loading unit and to not Block spray arm. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site for low water level. Upon arrival, patient a diagnostics and found cold water trickling. Proceeded to replace W11210463 valve. Retested and now unit is functioning as designed . No water leaks detected at this time"

Arrived on WTW8127LC1 Washer making grinding noise. I replaced the gearcase and slider as the slider was damaged and gearcase oil has leaked out due to the rotor bolt being loose. After replacing parts installed ran a DLMS and tested unit. Unit no longer makes clunking noises and is operating as designed. No leaks are present. Call com0lete. Installed W11449841 GEAR ASE AND W10734521 SLIDER.

"Refrigerator WRF767SDHZ02. Customer stated display and lights were flickering. Customer reset breaker for 1 minute, issue persisted; reset for 3-4 minutes resolved it temporarily. Verified LED lights are updated 3-point module. User interface w11387387 missing digits, needs replacement. Damper door chattering during open/close, needs replacement. Ordered damper assembly wpw10479155 will use user interface console on return visit. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 WPW10479155 (Damper)"

"Arrived on NED4655EW1 Dryer being noisy. I found the rollers bad and the idler pulley to be worn. I replaced the rollers, idler pulley, and belt using 4392065 Repair Kit and tested unit. Unit now sounds as designed. Call complete."

Arrived on site for outer door damage . Found ss trim separated form outer door on right side . Customer said apron had caught on corner of door . Submitting to claims to get autho from warranty company. If repair is approved will need W11176456 OUTER DOOR . No gas leaks detected at time of service. No other issues found . Job complete

Arrived on WTW4816FW3 washer with pump running. I verified a F3E1 pressure sensor failure is present. Under s code S153EB I replaced the W11603810 control and tested the unit. Unit now operates as designed and no leaks are present during service. Call complete.

"Arrived on site to inspect unit WOES3030LS01 for breaker tripping during bake cycle. Customer stated breaker trips at various times whenever a bake cycle is used. Entered service mode and found no stored error codes. Initiated a 350? bake cycle and monitored, unit reached set temperature without issue and continued to operate an additional 15 minutes with no breaker trip. Verified unit is receiving proper voltage with correct polarity, and harness inspection confirmed wiring is intact. Advised customer to contact builder to have breaker replaced, as issue is isolated to the circuit. Contacted SAFETY to document SR#7742453257. At this time unit is running as designed, no parts installed, job complete."

Arrived on WTW4850HW3 Washer pump running. I confirmed drain keeps running and a F3E1 water pressure sensor failure is present. Under the S code S153EB I replaced the control and tested unit. Unit now operates as designed and doesn't continuously drain. No leaks. Call complete. Installed W11607637 Control.

"Arrived on site to replace previously diagnosed components. Customer reported ice had been dropping continuously throughout the day instead of all at once. Replaced recirculating pump (W11542867) and verified water fill level is now correct, control replacement not required. As a precaution, also replaced grid cutter (W10919199). Tested operation, unit is now running as designed. Advised customer bearing drop ice is normal due to how the unit cuts the cubes. No leaks detected, job complete."

"Arrived on KFGG500ESS8 Range showing F3E0. I went to the rear and inspected the wiring. I found the purple wires from the main harness to have been pinched off manufacturer. Unit is showing F3E0 due to the wires being pinched and broken. Need to order W11461074 HRNS MAIN, and W11652041 CNTRL ELEC in case needed for repair. Office to RS as the harness is showing out of stock. No parts installed.; ordrng 1 W11461074 (HRNS MAIN) and 1 W11652041 (CNTRL ELEC)"

"Arrived on site to inspect refrigerator with torn gasket and refrigerator door bin plastic separation. Upon further inspection, I found the right gasket to be torn which resulted in an air gap. The problem with the bins are considered a cosmetic issue and will not be covered. I removed and replaced the gasket and formed it to make a good seal. The refrigerator is operating as designed now. No water leaks observed during service. W10830162"

Arrived on site for a dented door. Confirmed dent on top left side of outer door panel. Replaced outer door panel. Had customer inspect. Ran automatic test. No leaks. Working g as designed. Call complete .. W11461682

Arrived on site for refrigerator and freezer not getting cold. Customer turned off power for 1 hour freezer started to get cold. Current temps are 33 and 74. Tested and verified operations of fans. Per frost pattern unit has a insufficient compressor. Office will call to schedule. ; ordrng 1 W11337778 (Evap) and 1 W11394385 (Fzr evaporator) and 1 W11515413 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Drier)

Arrived on WMH31017HS10 Microwave for not heating. Upon arrival maintenance stated all they could tell was wrong is the vent fan wasn't running. I tested the microwave and found it heating and all operating besides the vent fan motor. I found the vent fan motor has failed and requires replacement. Ordering W11441128 MOTOR-FAN and set to return 10/01/25.; ordrng 1 W11441128 (Motor-Fan)

Arrivred on site for ice machine not making ice. Found water not coming into the unit. Removed filter and it got better but not strong. Replaced water valve and water now coming out strong. Customer provided a new filter for me to installed. Installed filter and verified operation. Call complete.

Arrived on site for ice not dispensing. Customer says a screw fell out. Found ice bucket coupling was broken. Found Technical Service Pointer #: W11788667. Confirmed frost ice under bucket indicating dispenser door not sealing. Ordering parts needed. Office will call to schedule. ; ordrng 1 W11766947 (Ice container) and 1 W11667391 (Chute) and 1 W10781994 (Door ice)

Arrived on site for washer being stuck on drain. Foind model and serial fall within range of service pointer s153eb. Replaced control board. Verified operation. Call complete

Arrived on site for washer WFW560CHW4 not latching. Inspected unit found latch broken. Replaced latch W11565930 and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to inspect dishwasher not draining. Upon further inspection, the maintenance personnel provided the POP showing the unit is in warranty. I found water in the unit and closed the door, and pressed the cancel button to engage the drain pump. The pump turned on and sounded as if it were pumping the water out, but the water wasn't flowing. I checked the disposal and found the knockout plug removed. I removed the toeplate and found debris clogging the drain hose, which appeared to be bread or something else like it. While the drain pump was on, I shook the drain hose and tapped it on the floor and was able to dislodge the debris and the water drained from the unit. I placed the unit in diagnostics, showing no error codes and tested. The unit is operating as designed, and NO WATER LEAKS OBSERVED DURING SERVICE, job completed."

"Arrived onsite KTTS505ESS2 and found unit operating with hitch in the closure. All alignment and installations factors appeared straight and correct. Lubricated the track and rollers with white lithium grease, unit now closes smoothly. Unit is correct and operating accordingnto the design. No parts. Advised Mrs. Regarding repair and directed that any further questions regarding product satisfaction could be directed to Kitchenaid customer care."

"Arrived on site to inspect range, tripping the breaker. Upon further inspection, I tested the unit on Bake at 500 degrees to perform a burnout, and after approximately 2-3 minutes, the breaker tripped. Following the service pointer W11490386, I removed and replaced the bake and broil elements and removed the ground, and performed another burnout on Bake at 500 degrees. While testing, I tested voltage and got 246V. Tested amp draw to both elements, and both are within range. Once the burnout was completed, I reconnected the ground and performed another burnout on Bake at 500 degrees . The unit completed the burnout out, and I allowed the unit to continue to heat for approximately 20 minutes. Contacted techline and spoke to Kurt andmadvised of the complaint, my findings, and repairs. Kurt provided SR#7742478175. Job completed. W10956603, W11182108, no one available to sign for receipt"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the right RC door, door handle, and nameplate and tested operations. Took photos of the damage to the right RC door for the ticket. The unit is operating as designed. NO WATER LEAKS OBSERVED DURING SERVICE, job completed. W11436604, W11223753, W11163764"

"Arrived on site for customer complaint of loud squealing noise. Found right rear roller was the issue. I replaced both rollers, idler and belt, unit tested good. Part used 4392065"

"Dishwasher WDF330PAHS3. Unit was not washingfilled with water but just sat there and drained. Pulled unit out, ohmed wash motor, and found open windings. Removed and replaced wash motor w11025157. Reinstalled dishwasher and ran unit. It filled with water and started washing with no visible leaks. Advised customer to use rinse aid for optimal drying and hard water."