Near Austin, TX 78702
Wesley
Job Details: 06/10/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and foundunit to be heating as designed. Advised customer on findings. Advised customer on reset option. All checks good.
Near Salado, TX 76571
Arthur B.
Job Details: 06/10/2019
COOKTOP KITCHENAID KCES956HBL00 "Arrived onsite for customer complaint of cooktop turns on and off without response. When arrived, found displays flickers on and off. Removed cooktop and removed elements controls. Installed new replacements. Reassembled and tested. Unit now works as intended. No other issues found."
Near Cedar Park, TX 78613
Joel G.
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KFCP22EXMP4 "Arrived on site to diagnose fridge not making ice. Found 3 degs in frz and 120 vac at the ice maker. Bypassed thermostat on ice maker and didn’t cycle. Faulty ice maker. Also found water leaking from filter. Customer replaced it and leak stopped but water pressure isn’t adequate. Recommend replacing water filter head also.
Near Briarcliff, TX 78669
Jonathan
Job Details: 06/10/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven not powering on. Verified warranty coverage, closing document attached to work order. Performed diagnostics and tested voltage to unit, found within range. Tested voltage going to thermal fuse, found 120 volts going into fuse no voltage out. Found failed fuse. Removed fuse and installed new. Tested unit, all tested good. Spoke with customer on user care guide."
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/10/2019
OVEN WHIRLPOOL WFC310S0ES3 Arrived on site for the unit is giving a error code. Tested the unit and found the unit will display error code F5E1 door latch assembly will not close. Found no voltage from the control going to the door latch assembly. Replaced the control board and tested the unit. Unit works properly and job complete.
Near Austin, TX 78702
Luis
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for ice build up and water leaking. Found ice build up on upper portion of door,found excessive moisture on side outside walls on freezer door,checked ice door,door sealing good excessive moisture inside of dispenser housing,diagnosed unit will need a freezer door. ; ordrng 1 LW11026355 (DOOR)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/10/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site for a water issue with ice machine. Found that the X ternal drain pump is not working.
Near Bee Cave, TX 78738
Leonardo
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit leaking. Test unit and found water coming from float. Removed float and found float was loose allowing water to drip. Secured float test unit and unit test good job complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 06/10/2019
DISHWASHER FRIGIDAIRE FFID2423RS3B Arrived onsite to install new lower sprayarm to dishwasher from prior visit’s diagnosis. Found washarm is blue and needs to be gray. Installed so that customer can use unit. Ordering gray. All water connections were dry at time of service.; ordrng 1 5304517203 (LOWER SPRAYARM (GRAY))
Near Round Rock, TX 78664
Al
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived to inspect ice maker not working. Confirmed the complaint and removed and replaced the ice maker.Tested unit and unit tested as designed.Customer told to wait for ice production.JOB COMPLETE
Near Burnet, TX 78611
Cliff
Job Details: 06/10/2019
DISHWASHER GE GDF630PMM0ES Arrived on site to diagnose a dishwasher that will not start cycles. Tested unit and found faulty door latch assembly. Homeowner had new latch that was provided by manufacture. Installed new latch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78730
Tyler B.
Job Details: 06/10/2019
MICROWAVE KITCHENAID KOCE500ESS "Arrived on site for communication error, turned off unit for 10 mins and worked as designed, used multiple times all checks good.
Near Austin, TX 78750
Tyler B.
Job Details: 06/10/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for for tub replacement, during further inspecting, was able to inject bearing with more grease and tested good after multiple test. No leaks on site"
Near Round Rock, TX 78681
Al
Job Details: 06/10/2019
COOKTOP LG LCG3011ST/01 Arrived to install previously ordered parts. Removed and replaced the knob assembly with stems.Reassembled the unit and tested all burners and all are operational.
Near Austin, TX 78744
Scott
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site for not washing properly . Found wash motor not working . Replaced sump and motor . Tested unit and all checked normal . No water leaks detectrdmat time of service . Job complete . Lease in quick pic .
Near Liberty Hill, TX 78642
James
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site and installed new harness tested operation and found unit working properly. Job complete
Near Austin, TX 78733
Tyler B.
Job Details: 06/10/2019
WASHER MAYTAG MVWX655DW1 "Arrived one for gearcase replacement. Replaced gearcase but found tub was also stripped out, unit will need new basket to complete repair . No leaks on site; ordrng 1 W10752719 (basket)"
Near Georgetown, TX 78628
Steve C.
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site or unit is not dissolving the soap.Test the unit and found the unit will not fill up with water. Remove the water supply under the unit and found the water pressure is sputtering. Manually added water to the unit and it is washing properly. . All water connections were dry at the time of service.
Near Jarrell, TX 76537
James
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site and found temp in freezer at 26 degrees and fresh food at 65. I found freezer evaporator completely frozen as evidence of evaporator cover frozen solid. I will return with control, defrost heater and bi metal. Instructed customer to allow unit to that with u it off and doors open for a minimum of 24 hours so that repairs can be completed. ; ordrng 1 W10913629 (harns-wire) and 1 WPW10316428 (heater)"
Near Austin, TX 78759
Steve C.
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for the unit is making noise. Customer has a video on her phone showing the sound of the noise. Found every time compressor would be on it would make a vibration noise. Found the condenser coil under the refrigerator we’re hitting the metal causing the vibration noise. Readjusted the coil condenser and raise the front legs of the unit so they could be off the ground. Unit works properly and all water connection for dry at the time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/10/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site to replace sensor and pump, after replacing parts unit tested good.
Near Austin, TX 78726
Jonathan
Job Details: 06/10/2019
WASHER WHIRLPOOL WTW7000DW1 "Arrived on site to install previous previous diagnosed parts. Removed inlet valve, control and both rear panels. Installed control, panels and found inlet valve was damaged durning shipping and was to run without (DW). Customer has new hoses on site and will need to check outer drain line for leaks on return..; ordrng 1
Near Burnet, TX 78611
Cliff
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KBFS20ETBL00 Arrived on site to diagnose a refrigerator that is making unusual noise. Found no mechanical failures with refrigerator at this time and advise homeowner could possibly be condenser rattling under unit. As I was not able to duplicate issue no repairs were done at this time. No leaks were found at time of service.
Near Austin, TX 78705
Luis
Job Details: 06/10/2019
ICE MACHINE WHIRLPOOL KUIC18NNZS0 "Arrived on site for no ice issue due to failed compressor found compressor sprayed oil in evaporator,found water leaking from valve. Replaced valve,compressor,evaporator and dryer. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit working as designed ; used 1 W10881366 (VALVE) from stock"
Near Leander, TX 78641
James
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRT541SZDM Arrived on site and tested operation. Customer has thermometer in fresh food with a reading of 50 degrees. Used temp probe and found freezer at 5 degrees and fresh food at 45 degrees but door had been opened to demonstrate issues with drawers. I found that the lower crisper was getting stuck when closed and also hard to open completely. Inspected rollers and track and found one roller not moving and the track angled in to the rear. Corrected roller and adjusted track. Unit working properly and all functions test good. Job complete
Near Lockhart, TX 78644
Scott
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRV996FDEE01 Arrived on site for no ice . Found customer had unit turned down to 33 and -5 to increase the amount of cold water at dispenser . Found lines frozen up top . Ran error test got only 5 error . Ran all harvest test all checked good . Got good air flow from fan . Unit checked normal . No water leaks . Job complete .
Near New Braunfels, TX 78132
Robert
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on job to replace harness. After replacement test operation. No leaks detected at time of service
Near Austin, TX 78750
Lou
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the HV Control due to the T1 solenoid going bad. Tested the unit and it began to operate as designed. No water leaks observed during service, job completed. Advised customer to give the unit at least 24 hours to cool."
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/10/2019
REFRIGERATOR LG LFX28968ST/04 "Arrived on site to diagnose fridge not cooling. Found new compressor installed last time faulty. It was at 15 psi on the low side and high side at 90. I replaced compressor, drier and access valve, pulled a 30 inch vacuum, high side also pulled down fine, recharged to specs on high side liquid, and verified operation. 188 vac to the compressor from bk-gy on brd. Verified no leaks at time of svc call."
Near Lakeway, TX 78738
Leonardo
Job Details: 06/10/2019
OVEN WHIRLPOOL WOS51EC0HS00 arrived on site to test unit for broiler element broken. Test unit and found damaged glass and glass frame. Will need to order WPW10709147 frame glass and inner glass WPW10618107 ; ordrng 1 WPW10618107 (INNER GLASS ) and 1 WPW10709147 (FRAME GLASS )
Near Georgetown, TX 78633
Joel G.
Job Details: 06/10/2019
OVEN WHIRLPOOL WFE550S0HZ0 "Arrived on site to diagnose stove left rear burner not working. Found switch faulty, replaced, same issue. Accessed burner and also found it shorted. Replaced and not verified operation. All is working normal."
Near Canyon Lake, TX 78133
Robert
Job Details: 06/10/2019
ICE MACHINE WHIRLPOOL GI15NDXZS2 Arrived on job for complaints of ice melting. Found water filling and not stopping melting ice below. Replaced pump with sensor and operation good in test mode but not changed in run. Call TEC line and they said to replace drain pump. ; ordrng 1 WPW10489125 (pump)
Near , TX 78738
Brandon
Job Details: 06/10/2019
OVEN KITCHENAID KODE500ESS04 "Arrived on site to replace hinges and frame, after replacing parts, unit tested good."
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/10/2019
REFRIGERATOR LG LFXC24726D/01 "Arrived on site to install part I previously ordered. Installed, verified operation and verified no leaks at time of svc call.
Near Austin, TX 78732
Jonathan
Job Details: 06/10/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to install previous diagnosed parts. Removed unit and installed lamp base and found new transformer damaged on arrival. Inspected old connectors on transformer and found just the plastic connectors are burnt. ; ordrng 1 W10776767 (TRANSFORMER )"
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 06/10/2019
WASHER MAYTAG MVWC416FW1 arrived on site or agitator coming loose. This time when I arrive the customer had already tightened it back up. He informed me that it has come loose several times since the last repair. Contacted manufacturer and discussed situation. I was instructed to change the agitator bolt one last time. He gave me the option to replace the agitator barrel in the wash plate if I Felt it was needed.. All water connections were dry. ordrng 1 W10772621 (screw)
Near Austin, TX 78750
Tyler B.
Job Details: 06/10/2019
COOKTOP WHIRLPOOL KECC562GBL3 Arrived on site for glass top replacement. Replaced top and tested good Top
Near Georgetown, TX 78628
James
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and tested operation. Customer stated the unit will trip the breaker before completing cycle. Ran diagnostics and found no faults. Took amp reading while unit running and found heater would spike to 12 amps in beginning and then drop. I also found that when the heater and motor were running at the same time the amp draw would continue to climb up to 17 amps. U it will need new control and heater to repair. Unit only running .75 amps while motor and diverter running. ; ordrng 1 W10703867 (heater) and 1 W11305296 (CONTROL )
Near Austin, TX 78734
Jonathan
Job Details: 06/10/2019
WASHER MAYTAG MHW8200FW0 "Arrived on site for washer not dispensing soap through automatic dispenser. Performed diagnostics mode and checked error codes, none found. Ran automatic test and monitored cycle. Found valve activating. Found line clogged with soap. Found customer using a locally sold soap and causing line to clogged. Cleared line and tested unit. Spoke with customer on soap and recommend not to use that soap with automatic soap dispenser (it is HE safe). All tested good, no water leaks present."
Near Rogers, TX 76569
Arthur B.
Job Details: 06/10/2019
RANGE AMANA ACR4303MFW3 Arrived onsite for tenant complaint of range getting error code F1E0 error and oven not coming on. Confirmed error code F1E0 (Internal Board Error).
Near Austin, TX 78746
Luis
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KSSC48FJS00 "Arrived on site for refrigerant leak in system,replaced all sealed system components except condenser coils. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly
Near Austin, TX 78717
Lou
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the bottom of the tub as pressed cancel to engage the drain pump. I could hear the pump come on, but the unit wasn’t draining. I removed the water with my wet-vac and then removed the drain pump and found debris in the drain area. Due to the debris being wedged into the drain pump impellers, I replaced the drain pump and tested. Unit operated as designed and drained the water. No water leaks observed during service, job completed."
Near Austin, TX 78733
Tyler B.
Job Details: 06/10/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for unit not spinning, heard buzz and went to replace cap. But found belt off and tons of oil, u it will need gearcase and motor to complete repair, o leaks on site ; ordrng 1 W11035751 (gearcase)"
Near , TX 78641
Lou
Job Details: 06/10/2019
RANGE WHIRLPOOL WGG745S0FS02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the main wiring harness due to the original being damaged. Tested the unit and it operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78628
Al
Job Details: 06/10/2019
WASHER WHIRLPOOL WFW8740DW "Arrived to inspect washer with same code.Removed and replaced the trap, hose, control and switch.Reassembled and tested the unit tested as designed.All water lines were dry at the end of service.JOB COMPLETE."
Near Spicewood, TX 78669
Brandon
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for customer complaint of unit leaking in ice bin, found ice maker was not releasing all ice cubes during harvest, I replaced ice maker unit tested good. Also instructed customer to remove the r/o water line that is currently hooked up to the unit and just use main house water line for better pressure."
Near Buda, TX 78610
Brandon
Job Details: 06/10/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of no heat dryer, found power cord and wall outlet had loose connection and visibly burned. Instructed customer to replace plug and wall outlet."
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for smell of smoke. All operations tested normal in diagnostics except for the heater. The heater is causing the issue. Will order and replace. All water connections are dry.; ordrng 1 W10518394 (heater)
Near Buda, TX 78610
Brandon
Job Details: 06/10/2019
REFRIGERATOR FRIGIDAIRE FGRU19F6QFB "Arrived on site for customer complaint of unit not cooling properly, found sealed system leak, ordering compressor, evaporator, filter drier, and access valves. ; ordrng 1 297411155 (COMPRESSOR ) and 1 297414901 (EVAPORATOR ) and 1 CNOTE (AUTH) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE) and 1 WPW10143759 (dryer)"
Near Bee Cave, TX 78738
Brandon
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to replace housing, after replacing unit tested good."
Near Austin, TX 78757
Steve C.
Job Details: 06/10/2019
DRYER WHIRLPOOL WED5300VW0 Arrived on site for the unit will not start. Tested the unit and found the lid switch connection was coming off. Secured the connection and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Austin, TX 78746
Luis
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL KUIC18NNZS0 "Arrived on site for unit making too much ice and dispenser tube disconnecting from dispenser. Ran diagnostics found faulty thermistor,unit will need new tube kit and thermistor. Installed new tube kit and thermistor ran diagnostics all test passed. used 1 W10863947 (TUBE) from stock"
Near West Lake Hills, TX 78746
Wesley
Job Details: 06/10/2019
DRYER MAYTAG MED5500FW0
Near Cedar Park, TX 78613
Lou
Job Details: 06/10/2019
MICROWAVE WHIRLPOOL WMH31017AS3
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for no ice condition. Compressor is still running at slow speed and freezer temperature is still at 14° which is too warm to make ice. Unit will need compressor and possibly evaporator. Office to reschedule.; ordrng 1 3HOURSEALEDSYSTEM and 1 WPW10608485 (evaporator)
Near Austin, TX 78756
Scott
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for no cool . Freezer room temp fresh is about high 40’s . Ran diagnostics got good frost on freezer evap . Unit will need sealed system replacement . Will need both Evaps , compressor , service port ,uv drier . Weigh for 3 HRS!!!!
Near Cedar Park, TX 78613
Lou
Job Details: 06/10/2019
WASHER GE GTW330ASK1WW
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for unit that will not dispense ice cubes. Found that the tray has cracked and is leaking causing a large block of ice in the ice bin. Replaced ice maker, dispenser motor, and dispenser plate. All water connections are dry."
Near Round Rock, TX 78681
Tyler B.
Job Details: 06/10/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site for gearcase replacement. Upon removing rotor bolt, bolt had stripped, was un-successful at drilling and reverse threading out, will need to return with gearcase, clutch, stator and rotor and bolt to complete repair 1 W10752189 (screw) and 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor)"
Near Austin, TX 78717
Lou
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KFCS22EVMS4 "arrived on site to inspect refrigerator noises. Upon further inspection, when I walked into the home, I could hear the noise the customer advised about. When I opened the unit doors, the damper began to open and was making a very loud noise. Also, the mullion was making a popping noise. No water leaks observed during service.; ordrng 1 W11177238 (RAIL-MULLION) and 1 WPW10594329 (control)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KFIS27CXMS0 Arrived on site to remove door gaskets which were not sealing anymore causing condensation and icing. All water connections are dry.
Near Austin, TX 78704
Wesley
Job Details: 06/10/2019
WASHER MAYTAG MHW5500FC1 "Arrived onnsite and instructed customer on sounds. Unit is not broken or abnormally loud. Advised customer on findings,"
Near Austin, TX 78732
Jonathan
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 Arrived on site for dishwasher continues to have burning smell. Performed diagnostics and removed front panel and inspected control and wire harness. Checked temperatures of control and harness and at ambient temperature. Found smell coming from left over residue from burning control. Got approved to order insulation and inner panel. Found friction pads worn. 1 W11126003 (INSULATION ) and 1 WP8269259 (GASKET ) and 1 WPW10300784 (INNER DOOR)
Near Austin, TX 78702
Leonardo
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not drying. Test unit and unit giving F7E1 no heat. Test unit and found float stuck in the full position making unit is full of water so board turned heater off. Secured float and reset board test unit and unit test good heater coming on.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/10/2019
DRYER WHIRLPOOL WED9200SQ1 Arrived on job for complaints of not running. Enter diagnostics and code F01. Code for bad control. ; ordrng 1 WPW10174745 (cntrl-elec)
Near Georgetown, TX 78628
James
Job Details: 06/10/2019
REFRIGERATOR LG LFX31925ST/00 "Arrived on site and tested operation. I found both compartments room temperature and compressor running. I found compressor very hot to touch and all fans operating properly. Condenser and all tubing is room temperature. Unit has a failed compressor and will possibly need additional components once system accessed.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on job to replace UI and control. After replacement test sensor and it reads as close. No leaks detected at time of service
Near Austin, TX 78732
Jonathan
Job Details: 06/10/2019
REFRIGERATOR JENN-AIR JS42SEDBDA
Near New Braunfels, TX 78132
Robert
Job Details: 06/10/2019
OVEN WHIRLPOOL WOD93EC0AS05 Arrived on job to replace panel. After replacement test operation.
Near Austin, TX 78735
Brandon
Job Details: 06/10/2019
REFRIGERATOR GE PYE22KSKBSS "Arrived on site for customer complaint of noise in fresh food section, found evaporator cover was not sealing properly, ordering evaporator cover and sensor. ; ordrng 1 WR17X27084 (EVAP COVER)"
Near Round Rock, TX 78664
Al
Job Details: 06/10/2019
REFRIGERATOR GE CFE28TSHMSS
Near Austin, TX 78756
Scott
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL MDB7600AWW Arrived on site for washer not starting . Found door handle had broken off as well as brackets on console holding handle broken .No water leaks detected .
Near Austin, TX 78739
Ron
Job Details: 06/10/2019
DRYER LG DLEX3570V Arrived onsite to install previously diagnosed parts. Removed damage lint screen cover and lint screen. Installed new lint screen and lint screen cover. I also recommend having the home dryer vent cleaned as well
Near Round Rock, TX 78664
Al
Job Details: 06/10/2019
REFRIGERATOR GE CFE28TSHMSS "Arrived to inspect ice maker not working. Confirmed the complaint and removed and replaced it.Reassembled and motor noW works, customer went to go get new water filter due to it being 2 months expired and display prompted customer to change.
Near Taylor, TX 76574
Joel G.
Job Details: 06/10/2019
DRYER WHIRLPOOL WED9150WW1 "Arrived on site to diagnose dryer not heating. Found 240 vac at the element. Element needs replaced. Also, dryer is completely plugged up and will require extra service Replaced part and verified operation. Lubricated rollers and vacuumed dryer as well. Informed customer of regular venting cleaning and fire hazards."
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/10/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for customer control of dryer not powering on, found power supply issue, instructed customer to replace wall outlet."
Near Austin, TX 78717
Al
Job Details: 06/10/2019
DISHWASHER KITCHENAID KDFE104DSS3 Arrived to inspect dishwasher now washing . Confirmed the complaint and removed and replaced the pump and motor.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service JOB COMPLETE
Near Killeen, TX 76542
Arthur B.
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived onsite to install new divider,motor and yoke to ice dispenser from prior tech’s diagnosis. Removed and replaced all parts. Reassembled and tested. Unit now dispenses cubed and crushed ice. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78704
Wesley
Job Details: 06/10/2019
WASHER MAYTAG MVWB865GW0 Arrived on site and found unit to be operating as designed with no error codes after having been unplugged for a week. Customer concerned with plug sparking when plugged into outlet. All checks good.
Near Kyle, TX 78640
Robert
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Arrived on job for complaints of warm temperature. Found Control on back clicking and lights flickering. Replaced control and test still clicking. Measure voltage at Control found voltage keeps dropping. Replaced control next to compressor and test. Operation normal.
Near The Hills, TX 78738
Leonardo
Job Details: 06/10/2019
COOKTOP JENN-AIR 1234566789 Arrived on site to replaced glass cooktop. Replaced cooktop test unit and unit test good job complete
Near Austin, TX 78749
Ron
Job Details: 06/10/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for washer not spinning complaint. Performed diagnostic found stripped hub basket was loose on the transmission shaft. I also need wash plate, not coming off.
Near Austin, TX 78702
Wesley
Job Details: 06/10/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site and found bad drain pump. Customer unwilling to replace knowing that bypass was an option. All ch is good. Unit is now operating as designed
Near Austin, TX 78701
Wesley
Job Details: 06/10/2019
WASHER WHIRLPOOL WTW7500GC2 Arrived onnsite and found valve leaking into tub. Replaced valve. Unit is repaired.
Near , TX 78738
Leonardo
Job Details: 06/10/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to test unit for unit not heating. Found bad inverter. Replaced inverter test unit and unit test good job complete.
Near Leander, TX 78641
James
Job Details: 06/10/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and tested operation. I found that the front left is very hard to ignite. Inspected burner head and found the igniter to have failed. Installed new burner head and tested. Unit now functioning properly. Job complete
Near Austin, TX 78721
Wesley
Job Details: 06/10/2019
WASHER MAYTAG MVWC565FW0 Arrived on site and found failed gearcase oil spillage. Ordering gearcase and returning with actuator to repair. ; ordrng 1 W11035751 (gearcase)
Near Burnet, TX 78611
Cliff
Job Details: 06/10/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washing machine that is not filling with water. Tested unit and found cold water solenoid valve. Replaced solenoid assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78701
Leonardo
Job Details: 06/10/2019
MICROWAVE KITCHENAID KMHS120ESS2 Arrived on site to replace filter board. Replaced board and capacitor test unit and unit test good unit not sparking unit heating correctly job complete.
Near Georgetown, TX 78628
James
Job Details: 06/10/2019
VENTHOOD UNKNOWN UXT5236BDS1 Arrived on site and found air is just circulating with vent running. Installed new damper as the original was not completely opening and sometimes getting stuck open. Tested operation and I found that the ventilation installed in cabinet is not keep all air in venting and allowing for some circulation. Customer will need to have ventilation corrected for all air to vent out through exhaust ducting. Job complete
Near , TX 78738
Leonardo
Job Details: 06/10/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to test unit for flames to high. Found unit to be converted to lp correctly. Replaced regulator test unit and unit test good job complete.
Near Leander, TX 78641
James
Job Details: 06/10/2019
WASHER LG WM3900HBA Arrived on site and tested operation. I found no faults in memory. Inspected suspension and found one shock not locked in. Secured and tested. Unit now working properly. Job complete
Near Austin, TX 78746
Wesley
Job Details: 06/10/2019
WASHER MAYTAG mle24prayw2 Arrived onnsite and found unit fuse wiring broken. Repaired wiring and restored dryer function.
Near Hutto, TX 78634
Steve C.
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 "On site or the unit is making a loud buzzing noise. Tested the unit and found the icebox fan and the fresh food evaporator fan is making the noise. Also found the left side of the user interface is very dim and unreadable. Will need to replace the icebox fan, user interface, and the fresh food fan motor. Will need to get authorization and reschedule the customer. Also advise customer on the next visit to remove all the food from the fresh food section.; ordrng 1 CNOTE (AUTHO)"
Near Austin, TX 78703
Leonardo
Job Details: 06/10/2019
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to replaced sump and motor and panel. Replaced both parts test unit for leaks no leaks present at this time. Job complete.
Near Austin, TX 78752
Scott
Job Details: 06/10/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site for long or no fill . Ran diagnostics found after valve main cold not filling ,valve would just hum . Replaced valve ,ran calibration and wash test all checked normal . No water leaks detected at one of service . Job complete ."
Near Georgetown, TX 78628
Al
Job Details: 06/10/2019
OVEN KITCHENAID KDRS467VSS05 "Arrived to inspect oven error code F1E0. Replaced the UI, reassembled unit and unit now operates as designed.Customer Satisfied.JOB COMPLETE"
Near Hutto, TX 78634
Steve C.
Job Details: 06/10/2019
WASHER WHIRLPOOL WET4124HW0 Arrived on site for the unit washer will not turn on. Found the unit is a stackable washer dryer combo found the wall plug is getting 240 but the power cord is only for a 120 V 30 amp. Also the dryer is not working as well.Advise the customer that they need a 240 power cord 30 amp. Job complete.
Near Austin, TX 78748
Luis
Job Details: 06/10/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Arrived on site for noise issue. Found plate closure slipping when door is open causing clicking noise,removed door replaced plate closure,reinstalled door tested door operation unit working as designed."
Near Austin, TX 78724
Ron
Job Details: 06/10/2019
WASHER WHIRLPOOL LSQ9030PQ1 "Arrived on for not spin issue. Performed diagnostic found coupling stripped. installed coupling but still has issues with not spinning up to speed. Determined transmission needs to be replaced along with the clutch. The is severely rusted and weak. The cabinet no longer attach to the base due to a rusted cabinet and base (very weak) Plastic parts such as the lid switch (broke in my hand ) and bleach dispenser are brittle and breaking. Machine is in really bad shape advised customer we need further approval to proceed with repair. Washer need the transmission / base / lid switch / clutch and cabinet. I advised office will seek approval for this repair. Took many pictures, customer had to leave but after seeing the level customer was concerned about the repair ; ordrng 1 285771 (base) and 1 63424 (cabinet)