We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/28/2021
Arrived on site to replace ui for refrigerator. Replaced ui and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austin, TX 78737
Luis
Job Details: 05/28/2021
"Arrived on site for a defective fan motor. Replaced freezer fan motor assembly,ran diagnostics fan powering on correctly,reassembled unit checked air flow to fresh food section good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Georgetown, TX 78633
Lou
Job Details: 05/28/2021
"Arrived on site to inspect refrigerator water filter issues. Upon further inspection, customer advised that the water isnt filtering properly and they jut installed a new filter. I found that the filter wasnt installed correctly. Adjusted the filter and tested the water dispenser and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS3
Near Austin, TX 78759
Kevin
Job Details: 05/28/2021
"arrived on site and inspected dishwasher and found customer has experienced water on the floor on the dishwashers right hand side. Removed kickplate and set washer into a normal Run cycle and I observed it for 30 minutes and did not find any leaking. There is a small Nick on the left-hand side of the door seal but this does not appear to be causing any leaking. there is no high drain loop and corrected this, recommended dishwasher magic to remove any buildup in drain hose,
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Austin, TX 78737
Robert
Job Details: 05/28/2021
Arrived on job to replace previously diagnosed part. After replacement test operation sound working properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PF4
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/28/2021
Arrived on site to diagnose a refrigerator that is leaking. Found insulation failure causing condensation leak on back of unit. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Killeen, TX 76549
Tyler
Job Details: 05/28/2021
"Arrived on-site for dryer not working. Upon arrival, customer stated that 2 months ago the dryer completely shut down/wouldnt work then a couple days later the unit would power up and work just fine. After testing for proper 240 voltage and checking all fuses and thermostats, I found high limit cutoff and thermal fuse were showing improper ohms readings. I did go ahead and replace both parts and reassembled and tested dryer. Found unit fluctuating temps between 115 and 163 and averaged around 145 degrees as designed. Informed customer it would be best to get a dvc done on venting within walls of home to insure nothing was clogged or blocking airflow. Also instructed customer to have outlet checked just in case there was any voltage drops during use to unit. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Salado, TX 76571
Al
Job Details: 05/28/2021
Arrived on site and inspected dishwasher not heating.Ran diagnostics and found F7/E1 NO HEAT error code and after draining the heater never came on.Ordering the heater and will return with the control.Office to schedule return services.Needs more work.; ordrng 1 W10518394 (HEATER)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78733
Luis
Job Details: 05/28/2021
"Arrived on site for no ice. Ran diagnostics no air flow from ice box fan,ran error test error reading E5 ran thermistor test failed,exited diagnostics ran fast ice fan powered on diagnosed unit will need the main control and a new icemaker. ; ordrng 1 W11294907 (Icemaker)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78723
Jacob
Job Details: 05/28/2021
Arrived onsite for unit not sensing that the door is closed. Looked at the lid and saw that the strike was broke. Replaced strike. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Lakeway, TX 78738
Brandon
Job Details: 05/28/2021
"Arrived on site for customer complaint of knob bezel coming loose on middle burner and middle burner not lighting properly, found clogged orifice and middle bezel adhesive came off. I cleared orifices and applied epoxy to bezel, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model RED4640YQ1
Near Austin, TX 78753
Jacob
Job Details: 05/28/2021
"Arrived onsite for unit not powering on. Checked voltage and unit is getting 240v. Upon further inspection, found that the white fuse was bad. Changed out fuse. Tested unit. Unit turned on and started heating. Let customer know that a possibility of burning out the fuse might be caused from restriction through the vents, and she would have to contact in house maintenance to check the wall venting because if it causes a fuse to blow out again soon. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Pflugerville, TX 78660
Wesley
Job Details: 05/28/2021
Arrived onsite and found icemaker fill cup frozen through. Cleared ice and advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABB3
Near Austin, TX 78754
Leonardo
Job Details: 05/28/2021
Arrived on site to test unit for water not getting to top rack. Test unit and water spraying on top rack could not duplicate the issue job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS3
Near Kyle, TX 78640
Leonardo
Job Details: 05/28/2021
Per Techline the want me to order new control board W10860346 and door. For service pointer W10866910 Office to reschedule. File# 7730872092; ordrng 1 W10860346 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78745
Luis
Job Details: 05/28/2021
"Arrived on site for ice build up. Found excessive amount of ice in freezer section,gap between liner and cabinet and gasket to cabinet. Removed ice build up,added sealer to liner gaps,remolded gasket seal"
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Cedar Park, TX 78613
Justin
Job Details: 05/28/2021
Arrived on site to drop of conversion kit.Call Complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Cedar Park, TX 78613
David S
Job Details: 05/28/2021
Arrived on site to replace slider on washing machine. Replaced the slider and tested the unit in service diagnostics for a high spin and high speed agitate. Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/28/2021
Arrived on site for Poor agitation- DOESNT SEEM TO BE DISSOLVING DETERGENT. BARELY EVEN MOVING DURING WASH CYCLE. Placed in diagnostics and F0E5 off balance load and F7E5 shifter fault. Found actuator wasnt sitting in splutch cam. Removed actuator and installed new actuator. Placed in auto diagnostics and washer completed all cycles as designed. Job completed
We serviced a
WHIRLPOOL DRYER
Model WED5600XW0
Near Hutto, TX 78634
Wesley
Job Details: 05/28/2021
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW3
Near Hutto, TX 78634
Wesley
Job Details: 05/28/2021
Arrived onsite and found washer would need a bearing job to repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cedar Park, TX 78613
Kayman
Job Details: 05/27/2021
Arrived onsite for washer not going past sensing. Upon inspection I found F7E6 stored in the unit. I lifted the unit and found the wrong actuator installed on the unit. I replaced the actuator and when I went to plug it back in I found the power cord bent out of shape and damaged. As soon as I attempted to bend it back into place the ground prong broke off. I will need to order a power cord and return to complete the repair.. ; ordrng 1 W10877409 (Power cord)
We serviced a
KENMORE REFRIGERATOR
Model 253.7041341
Near Taylor, TX 76574
Jimmy J.
Job Details: 05/27/2021
Arrived on site for FRIDGE HAS STOPPED COOLING. STAYING AROUND 60- FRZR IS OK. Found fridge cooling as designed upon arrival. Customer stated he took the majority of the interior panels off then reinstalled it and slowly it started to cool to the set temps over a few days. Currently the fridge temp was set to 37 and freezer 0 where recommended. We went ahead and removed the air tower to locate the dampener. The dampener was open upon inspection but most likely the dampener was not opening prior to him removing the interior panels. Explained he most likely freed the dampener from being shut when he did his own tooling with it.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Killeen, TX 76549
Al
Job Details: 05/27/2021
"Arrived back on site to install previously ordered control.Removed and replaced the defective control and unit tested as properly.The light worked, tones and unit heated from the 2 minute water cup test.Job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT24NHAD0
Near Round Rock, TX 78681
David S
Job Details: 05/27/2021
"Arrived on site to diagnose refrigerator with fridge compartment not cooling well/condensation. Upon arrival customer informed us that there is a lot of condensation on the fridge compartment roof but the freezer compartment is cooling properly. Found that the door is not shutting properly causing condensation build up from air leaks and some loss of cooling. Found that the door itself is warped toward the lower left side causing a lack of seal at the gasket,
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bertram, TX 78605
Cliff
Job Details: 05/27/2021
Arrived on site to replace heater for dishwasher. Replaced part and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYB6
Near Leander, TX 78641
David S
Job Details: 05/27/2021
"Arrived on site to diagnose dishwasher not draining. Found that the drain pump line did not have a high loop, rerouted the tube with foil tape as a temporary fix. Ran unit through service diagnostics and found that the sump and motor assembly was not functioning.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Leander, TX 78641
Lou
Job Details: 05/27/2021
"Arrived on site to inspect refrigerator tripping the breaker. Upon further inspection, I found the unit unplugged and GFCI breaker turned off. Turned breaker on and plugged unit in and tested in diagnostics. Tested all components that the tech sheet shows to be testing and the unit never tripped the breaker. Contacted techline and spoke to Andrew and advised of the complaint and my findings. Andrew recommended replacing the GFCI breaker as whirlpool does not recommend having appliances on GFCI breakers due to them being weak and will trip at any interference in electrical current. Provided SR#7730868678. I advised the tenant of this information and attempted to contact the owner, but was unable to get through. Unit left turned on and is currently cooling as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Bartlett, TX 76511
Jonathan S
Job Details: 05/27/2021
Arrived on site for dryer having long dry times and door gasket torn. Performed air flow test and found red light with vent on and green light with vent off. Informed customer on air flow. Found door gasket torn. . ; ordrng 1 W10906683 (GASKET )
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW1
Near Bastrop, TX 78602
Matthew
Job Details: 05/27/2021
Arrived onsite for washer chime and error code. Upon inspection found cycle signal tone off. Customer must have on for signal. The error code was in reference to long drain. Found standing water in tub. Activated drain and did not function. Manually drained water. Replaced drain pump and tested unit. Unit is functioning properly. Ran auto test and cycle. No issues at this time. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78745
Kevin
Job Details: 05/27/2021
"Arrived on site and inspected washer and found cold water valve is clogged by debris, replaced valve and washer is now operating properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Leander, TX 78641
Lou
Job Details: 05/27/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the main control failure, I removed and replaced the main control and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Mustang Ridge, TX 78610
Jacob
Job Details: 05/27/2021
Arrived onsite for unit making ice. Looked at the ice maker. And noticed the switch was in the off position. Switched the ice maker back to on. The ice maker powered on. Also customer had a complaint about the doors to the unit no being level. Went ahead and re leveled the unit. Unit now leveled. No leaks at this time. Job complete
We serviced a
MAYTAG RANGE
Model MER8700DH1
Near Burnet, TX 78611
Cliff
Job Details: 05/27/2021
Arrived on site to diagnose a range that is not heating. Found failed bake element and replaced it. All is working properly at this time.
We serviced a
WHIRLPOOL RANGE
Model MER5755QAW
Near Burnet, TX 78611
Cliff
Job Details: 05/27/2021
Arrived on site to diagnose a range with a broken handle. Found door handle broke on left side and replaced it. All is working properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78723
Scott
Job Details: 05/27/2021
"Arrived on site for dryer turning but not heating . Found unit is only getting one leg of power . Flipped breakers, still leg missing . Recommended electrician look at breaker and outlet . Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Leander, TX 78641
Kayman
Job Details: 05/27/2021
Arrived onsite for cooktop with center burner issues and not lighting. Upon inspection I found that when the customer uses a grease block pad for the burner it will go out in low setting. I replaced the center burner. The customer brought to my attention that when you light all burners and change settings the other burners loose flame or it gets lower indicating a pressure issue. I inspected the regulator and confirmed it is configured for natural gas which is correct for this home. I am ordering the Regulator(W11087445) and manometer for return trip. Office to R/S due to part availability. No gas leaks detected during time of service. ; ordrng 1 W11087445 (Regulator) and 1 Manometer (Manometer)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78737
Brandon
Job Details: 05/27/2021
"Arrived on site for customer complaint of freezer lights not working, found failed top module in freezer, I replaced module, unit tested good. ; used 1 W11462342 (Module) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Austin, TX 78741
Jacob
Job Details: 05/27/2021
Arrived onsite for unit making noise during operation. Tested unit. Could not get a noise issue. Went ahead and replaced the fan motor. Unit turned on. Still no noise issues. Let landlord know that the units will make noises and to refer to the instruction manual and it will explain that the unit will make random noises from time to time. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Austin, TX 78705
Scott
Job Details: 05/27/2021
"Arrived on site for poor drying washer . Found drain pump had failed . Did try to remove item stuck in propeller. Unit is still draining poorly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Austin, TX 78732
Robert
Job Details: 05/27/2021
Arrived on job to replace previously diagnosed part. After replacement of UI control. Ice maker on it?s own harvest and filled with water.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Bastrop, TX 78602
Matthew
Job Details: 05/27/2021
Arrived onsite to replace previously diagnosed parts. Upon disassembly found bulkhead failed. Cannot install parts or current condition will cause new parts to fail. Will also need to order heat box. Will need to return with all parts to complete repair. Due to extent of repair will need 2 hrs complete. Will need AUTHO for additional parts and 2 hr. Office to reschedule ; ordrng 1 NEEDAUTO (NEED AUTHO ) and 1 W10828905 (bulkhead) and 1 WP8541818 (box)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Liberty Hill, TX 78642
Cliff
Job Details: 05/27/2021
Arrived on site to diagnose a refrigerator that is not dispensing water. Found faulty water valve and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, TX 78660
David Z
Job Details: 05/27/2021
Arrived on site to follow up a refrigerator that is not cooling. On arrival found unit unplugged in maintenance garage. Removed back panel and checked equalized pressure. Found at 65 psi in warm garage. Checked and found that when unit is plugged in the start device just clicks and doesnt run compressor and heats up. Tested with good start device and found same result. Found no leaks via UV light. Unit has a failed compressor that is not starting. Ordering compressor and associated parts. Office to schedule.; ordrng 1 LOkRing (Lokring Kit) and 1 W11480426 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Dryer)
We serviced a
KITCHENAID MICROWAVE
Model KOCE507EBS03
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/27/2021
Arrived n site to install previous diagnosed parts. Removed outer door panel and installed new. Found door still in same situation. The door is stick out father than panel on left side (see SD-QUICKPIC). Added tape to inner door to test if door switches are engaging and found fault is with inner panel. Will need to replace inner panel. Will return with switches and hinges on hand if needed. ; ordrng 1 W10737653 (INNER DOOR PANEL)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Holland, TX 76534
Wesley
Job Details: 05/27/2021
Arrived onsite and found belt had slipped off. Reseated belt. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID OVEN
Model KEBC208KSS02
Near Georgetown, TX 78628
Lou
Job Details: 05/27/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the door inner panel glass being broken, I removed and replaced the glass and tested. Unit is operating as designed except for the interior lights. Advised customer the control would need to be rebuilt and possibly the UI replaced and customer advised they would use it without the lights.
We serviced a
KITCHENAID RANGE
Model KGSK901SSS00
Near Georgetown, TX 78633
Tommy
Job Details: 05/27/2021
"Arrived onsite for previously diagnosed parts. Upon arrival replaced both igniters, proceeded to test. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Leander, TX 78641
Kayman
Job Details: 05/27/2021
Arrived onsite for dishwasher not operating and leaking from the front. Upon inspection I found the unit ran through diagnostics as designed but then would not drain. I could hear the drain pump activate but no water at the disposal. I found the drain tab in the disposal had not been broken out so the dishwasher could not drain. I broke out the tab and tested the unit again. The unit had F5E1 error but I could not re create any issues with the door. No leaks detected during time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Pflugerville, TX 78660
David Z
Job Details: 05/27/2021
"Arrived on site to install sump and motor ordered after last visit. Installed sump and tested unit. Verified that all functions are working properly, no leaks are present.
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Austin, TX 78727
Justin
Job Details: 05/27/2021
Arrived on site to install previously diagnosed parts. I installed the new sump and motor and ran a diagnostics test. The unit filled and ran through as designed. No error codes thrown at the end of the cycle. No leaks observed at the time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Round Rock, TX 78664
Jimmy J.
Job Details: 05/27/2021
"Arrived on site for Wet Clothes at the End of the Cycle - Top Load Washer. Placed in diagnostics and F7E1, F3E2, F8E1, F5E4 all came on. Inspected dust cover and found belt not attached and splutch damaged. Removed splutch to install new splutch and gearcase threads were too badly damaged to install splutch. Removed gear case, splutch and cam and installed new gear case and splutch kit cam. Washer would not go into calibration but went through auto diagnostics as designed. Explained to customer they can run it through several loads and to let us know if the washer is not running as designed. No leaks detected. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Lakeway, TX 78734
Luis
Job Details: 05/27/2021
"Arrived on site for no cool found evaporator incased in ice,ran diagnostics heater not powering on,removed cover defrosted evaporator found failed thermal fuse on neutral wire not allowing heater to power on ordering harness assembly; ordrng 1 W11501934 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG22FTWH01
Near Wimberley, TX 78676
Andrew
Job Details: 05/27/2021
Arrived on site to replace water filter. Replaced customer provided filter. No leaks detected. Job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Austin, TX 78737
Leonardo
Job Details: 05/27/2021
Arrived on site to test unit for unit not secured to cabinet. Advised customer that we cant secured unit that will have to be the install person to do it. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/27/2021
"Arrived on site for customer complaint of unit making weird noises and not finishing cycles, and not draining sometimes, I ran diagnostic test cycle, found no error codes in diagnostic mode, but while filling with water in diagnostic tests it was slow to fill, I replaced valve, unit tested good. ; ordrng 1 W11419171 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/27/2021
"Arrived on site for microwave oven combo screen frozen and not allowing input option. Inspected unit and work area. Reset unit at circuit breaker. Performed diagnostics mode and checked fault codes. Found error F6-E4 stored. Performed factory reset and tested normal operation. All tested good.
We serviced a
JENN-AIR OVEN
Model JJW3830WP02
Near Lakeway, TX 78738
Leonardo
Job Details: 05/27/2021
Arrived on site to test unit for unit turning on by itself. Found shorted keypad.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Cedar Park, TX 78613
David S
Job Details: 05/27/2021
"Arrived on site to diagnose washer making loud noise during cycle, customer informed of the same. Put unit into diagnostics and found that during the spin portion the unit made a loud squeaking noise. Accessed underneath the unit and found the cam torn up. Replaced cam, ran unit through high spin and agitate, the unit is now functioning as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Dripping Springs, TX 78620
Andrew
Job Details: 05/27/2021
"Arrived on site to test unit for not washing properly. Found no stored error codes. Ran diagnostics and found spray arms pressure was weak. Verified voltage to wash motor and diverter were correct. Removed wash motor and found large pieces of food. Also removed feed tube and found more food obstructing water flow. Cleared feed tube and motor, tested unit, unit works good. Spoke with techline and advised customer to rinse plates off before putting in dishwasher. No leaks detected. Job complete.??????SR#7730868249"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHEXNS00
Near Georgetown, TX 78628
Jonathan S
Job Details: 05/27/2021
"Arrived on site to install previous diagnosed parts. Removed failed auger motor and went to install new, Verified model and part number.Used part number off of part and identified correct part. Removed failed door cam and installed new. Tested door operation and found door working as designed. ; ordrng 1 WP2252129 (AUGER MOTOR )"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78746
Kevin
Job Details: 05/27/2021
"Arrived on site and inspected washer and found actuator is not engaged into cam kit per service pointer replaced actuator, it is now operating properly and ran a calibration cycle and an automatic test cycle, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model W5CG3024XS01
Near Spicewood, TX 78669
Brandon
Job Details: 05/27/2021
"Arrived on site for customer complaint of grates sliding around during cooking, found rubber feet were missing, I installed feet, unit tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Leander, TX 78641
Lou
Job Details: 05/27/2021
"Arrived on site to install previously diagnosed part. Per previous techs diagnosis, I removed and replaced the 20amp fuse and tested the microwave. Once powered on and pressed start, the inverter board moved and the fuse blew again. Also found that when testing, I placed the timer for 30 seconds and when I pressed start, the timer showed 05 seconds. I contacted techline and spoke to Leon and advised of the history on with the F1E6 error code. Leon had me test at the control and I did not get voltage to the control. Tested the cavity thermistor and it was good; tested the fuse and got 122V. Leon advised that there is something that is causing the fuse to blow recommended replacing the harness starting with the monitor switch. Provided SR#7730503496. I removed and replaced the fuse and monitor switch and retested. U"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Austin, TX 78759
Scott
Job Details: 05/27/2021
Arrived on site to replace mag and inverter . Found antenna of mag completely destroyed. Didn?t see any damage to wave guide . Installed new mag and inverter . Tested unit and mad failed . Found wave guide discolored at this point . Call tech line .
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Briarcliff, TX 78669
Brandon
Job Details: 05/27/2021
"Arrived on site to replace spray arms, screen, and dispenser, after replacing I ran diagnostic test cycle, unit tested good."
We serviced a
GE MICROWAVE
Model JVM1340WW02
Near Georgetown, TX 78633
Lou
Job Details: 05/27/2021
"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of water for 30 seconds and the unit failed to heat. During testing, I could hear a loud humming noise. I contacted the owner and advised that the unit would need the high voltage heating components to repair
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austin, TX 78731
Luis
Job Details: 05/27/2021
"Arrived on site for light issues. Leds flicking due to defective led module,replaced left side leds after led replacement all leds working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cedar Park, TX 78613
Kayman
Job Details: 05/27/2021
Arrived onsite for dishwasher making abnormal noises. Upon inspection I found FAE2 stored in the unit. I accessed the vent wax motor and checked resistance. The resistance was good. I let the unit run through diagnostics and could not recreate any abnormal sounds. The customer showed me a video of a loud buzzing noise while washing that has gotten better over time I called techline to report SR#7730868188. They gave me some suggestions to give to the customer on what to look for if the noise gets worse or affects the cleaning quality. No repairs re needed at this time and no leaks were detected during time of service. In the event of a call back tech line suggested replacing the motor assembly. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Austin, TX 78733
Luis
Job Details: 05/27/2021
"Arrived on site for damaged grill. Found upper grill assembly damaged,replaced defective upper grill assembly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/27/2021
Arrived on site for water dispenser trickles water/replc'd filter twice-started after snow storm. Found filter head not dispensing water as designed. Removed filter and installed bypass. Water dispensed as designed. Installed new filter head. Installed customer filter and water is dispensing as designed with filter. No leaks detected. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Jarrell, TX 76537
Jonathan S
Job Details: 05/27/2021
"Arrived on site for range not getting the steak crispy . Customer stated that she uses broil to cook steaks and since having unit it does not make them crispy. Tested broil and found element glowing red. Cancel broil and tested several times to see if possible relay sticking. Checked to see if there using with door opened, customer is aware that door has to be closed. Called Whirlpool tech support and spoke with Steve, went over prior service performed. He stated unit is operating as designed SR#7730635255. Unit normal broil is 500? with older ovens at 550?. All operations tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78664
David Z
Job Details: 05/27/2021
Arrived on site to diagnose washer not washing clothes properly and making noise. Found unit is not agitating. Checked under unit and found ring on cam broken and shifter detached. Replaced cam and retested. Unit is working as designed and passed diag cycle. Call complete.
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS04
Near Austin, TX 78702
Jacob
Job Details: 05/27/2021
Arrived onsite for unit expelling gas. Customer said that the gas was turned off to the home. Let customer know to get the gas turned back on so we may come back out at some point to correctly diagnose the issue. Customer may call back when gas is back on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Canyon Lake, TX 78133
Noah D
Job Details: 05/27/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the lower valve clogged, replaced lower valve and tested. Complete"
We serviced a
GE MICROWAVE
Model JKP90SP3SS
Near Florence, TX 76527
Jonathan S
Job Details: 05/27/2021
"Arrived on site for microwave not heating and when opening door turntable starts turning. Inspected unit and work area. Gained access to control and door switches. Tested switches and found monitor switch stuck in closed position. Removed failed switch and installed new. Assembled unit and tested operation. All tested good.; ordrng 1 NEEDSAUTHORIZATION (SEE STICKY NOTE)"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Canyon Lake, TX 78133
Noah D
Job Details: 05/27/2021
"Arrived on site to inspect unit for large white spots on glass when hot, upon inspection found the unit was disfigured when being made, replaced cooktop and heated with no issues. Complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Liberty Hill, TX 78642
Tommy
Job Details: 05/27/2021
Arrived onsite for previously diagnosed parts. Upon arrival found unit console that was ordered was incorrect unit would need stainless. Removed and manually reset UI. Tested unit found with reset unit is now operating as designed. Spoke with customer on connecting to WiFi. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HHGXTQ00
Near Round Rock, TX 78664
Jimmy J.
Job Details: 05/27/2021
"Arrived on site for PUTTING OUT VERY BAD ODOR- HAS DEEP CLEANED AND CHANGED THE FILTER. WHEN CHANGING THE FILTER,WAS FINE FOR 2 DAYS THEN ODOR CAME BACK. Found food crumbs and trash underneath the refrigerator. Had all debris cleaned out from underneath. Removed cardboard cover from back and found nothing inside that could cause an odor. Opened fridge and smelled an odor that smelled like something spoiled. Removed bottom drawers and inspected entire bottom area of fridge. Nothing found and fridge was very clean inside. Inspected top shelf and found an open styrofoam container with food inside. Customer has a large amount of fruit and vegetables inside fridge that is most likely causing the spoiled smell. Nothing inside or outside pertaining to the refrigerator needs repair that could be the cause of any odors. Recommended to customer they buy baking soda and change out its new box every six months. Fridge working as designed. Customer brought to my attention that the water dispenser was not working. Unkinked water line in back of fridge and water dispenser is dispensing water as designed. No leaks detected.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Austin, TX 78749
Leonardo
Job Details: 05/27/2021
Arrived on site to test unit for bake not working. Test unit and found bad control board. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15POZP1
Near Austin, TX 78732
Robert
Job Details: 05/27/2021
Arrived on job for complaints of no cubes of ice. Found the water valve not letting enough water in.After replacement test operation. No leaks detected at time of service
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL00
Near Briarcliff, TX 78738
Robert
Job Details: 05/27/2021
Arrived on job for complaints of moisture in refrigerator section. Found damper stuck open and mullion damaged allowing air to get in refrigerator. Will need damper and mullion. ; ordrng 1 W11177238 (rail-mulln) and 1 WPW10594329 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Austin, TX 78744
Kevin
Job Details: 05/27/2021
"Arrived on site and inspected refrigerator and found no ice production, inspected Icemaker and found arm is down and ice tray is tilted. Found red wire on harness to icemaker is broken, used a small wire nut to fix connection and replaced icemaker. If there is still no production freezer door will be needed to correct the issue, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Austin, TX 78717
David S
Job Details: 05/27/2021
"Arrived on site to diagnose a refrigerator with the ice maker not working. Upon arrival customer informed us they have had the ice maker off due to it not harvesting any ice, she also informed us that there has periodically been ice in the drawer above the freezer compartment, we gained access to the drawer and found that the drip pan was warped causing a trickle of water intermittently which caused the ice build up. Utilized shims to correct the warp. Found ice build up near the warp and used the steamer to clear it. We replaced the ice maker and now unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78728
David S
Job Details: 05/27/2021
"Arrived on site to replace parts previously diagnosed. Replaced the manifold and spray arm now the unit is operating as designed, no longer clipping when spray arm attempts to spin. Job complete."
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Seguin, TX 78155
Noah D
Job Details: 05/27/2021
"Arrived on site to inspect unit for not heating correctly, upon inspection found the unit did not send voltage to lower element due to a burnt relay, replaced control and tested, all heat worked. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ
Near Canyon Lake, TX 78133
Noah D
Job Details: 05/27/2021
"Arrived on site to inspect unit for not removing condensation from cab, upon inspection found the unit worked correctly but customer was cooking high moisture foods. Spoke with SW and confirmed customer must cover food. Complete"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Burnet, TX 78611
Cliff
Job Details: 05/27/2021
Arrived on site to diagnose a dryer that is not responding to user input. Found console malfunctioning
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near New Braunfels, TX 78130
Noah D
Job Details: 05/27/2021
"Arrived on site to inspect unit for not filling with water when washing, upon inspection found the valves worked correctly, customer showed me video of it washing without water, replaced control due to a bad pressure triac. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS0
Near Burnet, TX 78611
Cliff
Job Details: 05/27/2021
Arrived on site to diagnose a range that has a door not closing properly. Found damaged hinge and it will need to be replaced to complete repairs. ordrng 1 W10347464 (Hinge kit)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78728
David Z
Job Details: 05/27/2021
Arrived on site to diagnose dryer that was making a bit of noise while running. Ran unit and only heard minor cabinet rattle. Used sound pads under the power cable to make sure it was not rattling. Found no abnormal noises otherwise and advised customer unit is good to use. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78744
Jacob
Job Details: 05/27/2021
"Arrived onsite for unit filling with water and then draining immediately after and doing the same thing over again and not advancing. Put unit in diagnostics and got error codes, F3E1 pressure fault, F8E1 long fill, F1E2 motor control fault. Erased codes and tested unit in automatic diagnostics. Unit passed with no issues. Tested unit in a normal wash cycle to see where the unit stops. It filled with a lot of water and then draining but continued to stay in drain mode. Need to replace control. Did not have with me. Need to return with control. Office to reschedule ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Spicewood, TX 78669
Brandon
Job Details: 05/27/2021
"Arrived on site for customer complaint of lights not coming on right away in RC, I reset unit, everything tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Temple, TX 76502
Wesley
Job Details: 05/27/2021
Arrived onsite and found unit operating with failed start relay.All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near San Marcos, TX 78666
Noah D
Job Details: 05/27/2021
"Arrived on site to inspect unit for not making ice correctly, Ordering correct color. Office to reschedule ; ordrng 1 W10634613 (dor-fip bl)"
We serviced a
FRIGIDAIRE RANGE
Model LGEF3045KFM
Near Killeen, TX 76549
Al
Job Details: 05/27/2021
Arrived on site and inspected F11 continuously beeping.Confirmed the stuck key error and removed and replaced the defective control and overlay.Reassembled and unit tested as designed to customers satisfaction.JOB COMPLETE
We serviced a
KITCHENAID RANGE
Model KSGG700ESS
Near Austin, TX 78727
Justin
Job Details: 05/27/2021
Arrived on site for a range showing an error code. I put the unit into diagnostics mode and found stored error code F2E1 for stuck key. I cleared the error codes. I found the UI working as designed and advised the customer a greasy panel or wet hands can cause this error code and the unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM00
Near New Braunfels, TX 78132
Noah D
Job Details: 05/27/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the icemaker making ice correctly, replaced both emitter and receiver as well as the flipper door. Tested with no issue. Complete"
We serviced a
GE DISHWASHER
Model GDF520PGD0BB
Near Copperas Cove, TX 76522
Al
Job Details: 05/27/2021
Arrived on site and inspected dishwasher not powering onThey advised the unit wasnt drying properly.I removed and replaced the float switch and unit tested as designed.JOB COMPLETE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Harker Heights, TX 76548
Tyler
Job Details: 05/27/2021
Arrived on-site for refrigerator not making ice . Upon arrival found actual temps at FC: 09 degrees and rc:38 degrees. Found compressor rc evap fan and condenser fan running. Upon inspection both evap coils I found the FC evap coil over frosted and evap fan not running. I then found theres was a short in the harness of evap fan motor. I replaced both evap fan motor in freezer and the hv control. During repairs the locking mechanism for lower right freezer shelf broke not allowing glide to set properly. ; ordrng 1 W10625067 (FC left hand rail) and 1 W10625068 (FC Right hand rail)