Near Elgin, TX 78621
Wesley
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site and found unit operating as designed. Advised customer on findings. All checks good. Instructed on use and care.
Near Elgin, TX 78621
Wesley
Job Details: 02/07/2019
WASHER WHIRLPOOL WFW75HEFW0 F6e3 communication error and f6e1 with control. Replaced control. All checks good.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/07/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site for af error. Arrived with af error, tests both thermistors and passed. Replaced complexed vent hose for a flex hose and still got error. Removed the vent from house and ran unit and unit did not give error, good air flow light came one. Repeated for customer to see that vent is still clogged."
Near Killeen, TX 76543
Arthur B.
Job Details: 02/07/2019
WASHER AMANA NTW4516FW2 "Arrived onsite for customer complaint of top load washer not filling properly. Manually tested fill valves and found cold water barely coming into unit. Removed and replaced water valve. Reassembled and tested unit. Unit now fills,agitates,drain and spins as intended. All water connections were dry at time of service."
Near Lampasas, TX 76550
Arthur B.
Job Details: 02/07/2019
WASHER MAYTAG MVWC565FW1 "Arrived onsite for customer complaint of top load washer not draining out all water out of clothes. Ran diagnostics and found F8E1 (Long Fill) error. Tested unit. Found unit fills as intended. Did find when other water is on in other areas of the home, water pressure is greatly reduced. Customer live in rural county area where water is supply by well. Advised customer that when computer senses u it has not reached water fill level with allotted time, unit will drain and cancel out. Advised customer to raise water pressure to house or not use any other water source while using unit. Cleared error codes and calibrated unit. Unit calibrated successfully. All water connections were dry at time of service."
Near Cedar Park, TX 78613
Cliff
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8500DC5 Arrived on site to diagnose a washer that is not operating. Found long fill error code and hot water valve turned off at wall. Turn on hot water and advised homeowner on thermistor valve operation. No more repairs are needed and all checks good at this time. No leaks were found at time of service.
Near Austin, TX 78758
Scott
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site , replaced door panel . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78701
Robert
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on job for complaints of door not closing. Attempted to adjust door,made no difference. Tried to adjust machine,made no difference. Called tech line 7724101839 asked customer to close both doors at same time. No leaks detected at time of service."
Near Austin, TX 78734
Paul
Job Details: 02/07/2019
COOKTOP JENN-AIR JGC1530BS00 Arrived onsite for cooktop that is burning the bottom of the pans on the center burner and can’t adjust the flame down. Ms stated this description was wrong and the actual complaint is that the burner still yellows on the low setting and in between low to simmer. I found the burner still yellowing when set to low and worse turning it down to simmer until it was all the way on simmer. The burner looks good on high and simmer. I spoke with Ed at techline. Ed advised replacing the complete manifold again because this is a air/fuel mixture issue. After replacing the manifold reinstall the correct orifice and test it. If the unit doesn’t burn correctly at this point install the next size smaller and test it and off this still doesn’t correct the flame install the 88 in the kit and test it. If this corrects the flame call techline and report this. SR# 7724118536. Ordering c-notes & W10691441 MANIFOLD. ; ordrng 1 C-NOTES (THE OFFICE WILL NEED TO SCHEDULE THE RETUR
Near Smithville, TX 78957
Joseph C.
Job Details: 02/07/2019
WASHER ADMIRAL ATW4676BQ1 "Arrived on site for “unit not draining” complaint. Inspected unit and found bailing wire, like previous visits. Removed wire and changed pump. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/07/2019
REFRIGERATOR GE GSH25JSDDSS "Arrived on site for unit not dispensing water, tested at dispenser and couldn't hear valve, replaced valve and did not fix, found filter head rusty and recommend that it should be replaced. Replaced and still did not fix, found tube in door frozen, spend hour steaming line,
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site. Check for Icemaker issues. Found ice in ice bin clumped up together. Verified enough water coming in to icemaker. Adjusted damper to allow more air in freezer. Instructed customer to dump out ice been once a month to keep from clumping. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site. Check for Icemaker issues. Found ice in ice bin clumped up together. Verified enough water coming in to icemaker. Adjusted damper to allow more air in freezer. Instructed customer to dump out ice been once a month to keep from clumping. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site. Check for Icemaker issues. Found ice in ice bin clumped up together. Verified enough water coming in to icemaker. Adjusted damper to allow more air in freezer. Instructed customer to dump out ice been once a month to keep from clumping. All functions tested OK. No leaks present. Job complete
Near Taylor, TX 76574
Wesley
Job Details: 02/07/2019
OVEN WHIRLPOOL WFE505W0HW0 "Arrived on site and found unit operating as designed. Adjusted calibration per customer experience. All checks good, advised customer on use and care."
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/07/2019
VENTHOOD WHIRLPOOL VWU37UC0FS0 Arrived on site for vent not running. Found connection loose on junction . Corrected and tested made loud noise. Found out screw too deep. Corrected and tested good
Near Georgetown, TX 78633
Steve C.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB01 Arrived on site for the unit is not making ice. Tested the unit and found under the freezer door the wires are broken. Found the unit will need a new freezer door and the office will have to get authorization. Office will need to reschedule the customer.; ordrng 1 LW10859844 (FREEZER DOOR BLK)
Near Kyle, TX 78640
Robert
Job Details: 02/07/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of dryer not drying. After inspection found cutoff switch open replaced cutoff switch ran test cycle and operation was normal. Also recommended customer gets vent cleaning service to maintain proper air flow.
Near Austin, TX 78744
Kevin
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site and inspected refrigerator and found handle is loose on freezer, attempted to tighten it but left-hand side riser is loose from actual handlebar and it will need to be replaced. No water leaks from connections at time of service customer requested Wednesday, February 13 for next visit; ordrng 1 W10915364 (handle)"
Near Canyon Lake, TX 78133
Robert
Job Details: 02/07/2019
OVEN JENN-AIR JGRP436WP02 Arrived on job for complaints of gas smell in oven. Adjusted air to fuel mixture. No leaks detected.
Near Liberty Hill, TX 78642
Steve C.
Job Details: 02/07/2019
REFRIGERATOR FRIGIDAIRE LFHT1817LWA Arrived on site for the unit is not cooling in the ff section. The freezer is at 0 degrees. Tested the unit and found the evaporator fan motor will not turn and there is voltage to the motor. The fan motor is defective. .; ordrng 1 242077702 (motor)
Near Canyon Lake, TX 78133
Robert
Job Details: 02/07/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on job for complaints of time dropping minutes on oven. Called tech line 7724115972 and tech line verified hz below 60 which causes clock to run slow. Will need electrician to correct power supply issue.
Near Johnson City, TX 78636
Brandon
Job Details: 02/07/2019
WASHER MAYTAG MHW5500FC1 "Arrived on site to replace control board, after replacing unit tested good."
Near Buda, TX 78610
Kevin
Job Details: 02/07/2019
UNKNOWN UNKNOWN VAN NISSAN oil change
Near Austin, TX 78729
Cliff
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 Arrived on site to diagnose a refrigerator that is leaking. Found drain tube clogged. Remove the clog from tube and found water flowing properly at this time. No other leaks were found at time of service. Homeowner is going to thaw unit manually over 24 hour period With all doors open and has signed defrost waiver.
Near Austin, TX 78728
Cliff
Job Details: 02/07/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to diagnose an oven that is overheating. Found unit overheating by 25 to 30°. Reset calibration settings to compensate for offset. Found all is now functioning properly.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for the unit is not getting cold in the refrigerator section. Found all the fans are working properly and the temperature in the freezer is at 0°. Found The customer is using a shelf that is blocking the top shelf and not allowing the air to go to the bottom. Remove the small shelf and tested the unit. Unit is working properly and all water connections were dry at the time of service.
Near Austin, TX 78732
Paul
Job Details: 02/07/2019
COOKTOP JENN-AIR JGD3430BS00 "Arrived onsite for the cooktop with the knobs hard to turn. I found the LF valve locked up and not movable. When trying to access the manifold the screws broke on the RR burner and the LF burner. Need to replace the orifice holders, all of the burner head screws, and the manifold. Ordering WP7527P031-60 HOLDER-ORF, WP7527P003-60 HOLDER-ORF, & 8EA WP90767. Marking the prescreened manifold as UORV.; ordrng 1 WP7527P003-60 (HOLDER-ORF) and 1 WP7527P031-60 (HOLDER-ORF) and 8 WP90767 (SCREW)s"
Near Georgetown, TX 78628
Lou
Job Details: 02/07/2019
WASHER MAYTAG MVWC500VW1 "arrived on site to inspect washer not agitating. Upon further inspection, I placed the unit in agitation mode and the tube/agitator did nothing. I placed it in spin mode and the basket barely moved. I inspected the motor and gearcase components and in spin mode, the motor was turning and the clutch was spinning, but the basket would not spin. I removed the agitator and found the agitator bolt was loose. I tightened the bolt and tested again in agitation and spin and the unit operated as designed. No water leaks observed during service, job completed. Customer has no email address to send a receipt."
Near New Braunfels, TX 78130
Leonardo
Job Details: 02/07/2019
OVEN JENN-AIR JJW2430DP02 Arrived on site to replace console. Replaced console test unit and unit heating correctly job complete.
Near Round Rock, TX 78681
Cliff
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH31017HB0 Arrived on site to diagnose a microwave that Has surfaced lights that are non-operational. Found failed control board due to shortage light relay. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Leander, TX 78641
Cliff
Job Details: 02/07/2019
WASHER WHIRLPOOL MVWB850YW1 Arrived on site to replace bearing for washer. Replaced bearing and tested unit. Found all is functioning properly at this time. Advised homeowner not to use unit for 24 hours to allow seal glue to cure.
Near Georgetown, TX 78628
Arthur B.
Job Details: 02/07/2019
VENTHOOD WHIRLPOOL UXT5230BDS1 Arrived onsite for customer complaint of ventahood fan blade keeps coming off. Found fan blade loose. Removed and replaced both motor and fan blade. Reassembled and tested. Fan blade works as designed. No other issues found.
Near Red Rock, TX 78662
Joseph C.
Job Details: 02/07/2019
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Arrived on site for “numbers fading on ui” complaint. Per my previous diagnosis, removed and replaced ui. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Liberty Hill, TX 78642
Steve C.
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KBRS22KGBL Arrived on site for the unit is freezing. Tested the unit and found the compressor is noisy and hot. The evaporator has a partial frost pattern. Found the unit will need a new compressor. Customer advised he’ll be getting a new unit. All water connections were dry at the time of service.
Near Austin, TX 78739
Kevin
Job Details: 02/07/2019
OVEN WHIRLPOOL WOS92EC0AS04 "Arrived on site and inspected oven and found interior glass has broken, both exterior panels are fine and all shattered glass is being contained inside of door. Will need to bring back interior glass to correct issue.; ordrng 1 WPW10347596 (glass-door)"
Near Leander, TX 78641
Cliff
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to replace water valve for refrigerator. Replaced valve and found no change in water function for icemaker. Found disconnected wiring harness by compressor for primary valve assembly. Reconnected harness and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78748
Kevin
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found no power at terminal block. Found a light switch next to the garbage disposal that is off and after turning it on power has returned to dishwasher. Ran a diagnostic cycle and found all functions are now operating properly. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78130
Leonardo
Job Details: 02/07/2019
OVEN JENN-AIR JJW2430DP02 Arrived on site to replace console. Replaced console no error codes showing unit heating correctly job complete.
Near Austin, TX 78753
Robert
Job Details: 02/07/2019
DRYER WHIRLPOOL WGD4800BQ Arrived on job for complaints of clothes not drying. Found blockage in vent preventing air flow. Recommend customer gets air cleaning service.
Near Kyle, TX 78640
Leonardo
Job Details: 02/07/2019
RANGE MAYTAG MGS8800FZ0 Arrived on site to test unit for unit tripping breaker. Test unit and found wire to ignitor harness pinched touching metal. Cleaned wire and secured connection and wire. Test unit and unit test good job complete all ignitor working and unit not tripping breaker.
Near Elgin, TX 78621
Wesley
Job Details: 02/07/2019
OVEN WHIRLPOOL KOST100ESS03 Arrived onsite and found customer had just installed oven and used for the first time. Customer was concerned about factory film and also unable to make selections as customer was pushing too hard on touch panel. All else checks good. Unit is operating as designed.
Near , TX 78628
Thomas L.
Job Details: 02/07/2019
OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site for unit not heating properly. Homeowner feels the unit is under heating slightly. Tested unit to find that it would only heat to 259°. broil element is cherry red so voltage is good. Unit will need bake components. Oven is now too hot now to work with. Will completely diagnose on return trip.; ordrng 1 W10839510 (cntrl-elec) and 1 W10859573 (sensor) and 1 WPW10546517 (elmnt-bake)
Near Round Rock, TX 78681
Lou
Job Details: 02/07/2019
COOKTOP JENN-AIR JGD3430WS00 "arrived on site to inspect cooktop burners not igniting. Upon further inspection, I tested all of the burners and all of the Ignitor worked. The front left burner would not ignite. There was plenty gas flow and the Ignitor was operating, but the arc was not hitting directly on the burner head to ignite the gas. I attempted to clean around the Ignitor and burner head to give the arc a clean surface to hit, but it did not work. I advised the customer that when I go to remove the screws, they will more then likely break, at which time I would have to order the orifice holder and screws. I sprayed some penetrating oil on the screws and when I went to remove the first screw, the head of it sheared off. I advised the customer of the situation and explained that the orifice holder would have to be removed and when I go to remove the other screws, the same issue will happen due to years of corrosion on the screws. At that time, the customer said no to the repair.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to replace tracks. Replaced tracks test unit and unit test good. Also saw upper spray arm hitting dishes on bottom rack. Advised customer to be careful on loading the unit because it could cause door not to close correctly or open or leak job complete.
Near Austin, TX 78717
Scott
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for unit not draining . Found water sitting in washer pan . There was enough water in bottom to have belt sitting in water . Found water valve was leaking . Replaced valve . Ran test cycle all functions are normal . Belt is squealing because it wet . If continues after a couple loads recommend new belt and cam kit . No water leaks detected at time of service . Job complete .
Near Austin, TX 78753
Wesley
Job Details: 02/07/2019
DRYER MAYTAG MGD8200FW0 Arrived on site and found unit pausing and steaming even when steam not selected. Reset unit control and checked all connections. Airflow excellent. All else checks good. Advised that in event of persistent symptom return with hi and control.
Near Leander, TX 78641
Lou
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8040DW0 "arrived on site to install previously diagnosed and ordered parts. Previous tech diagnosed the unit as needing a gearcase and clutch. I removed and replaced the gearcase/clutch and calibrated it. Tested unit and it operated as designed. No water leaks observed during service, job completed."
Near Waco, TX 76705
Steve C.
Job Details: 02/07/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for the unit is making a loud grinding noise. Tested the unit and found a grinding noise is coming from the cam and gear case. Also found the wash plate is starting to rust and worn out. Replace the cam, gear case, and the wash plate and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Killeen, TX 76542
Al
Job Details: 02/07/2019
MICROWAVE GE JNM1541DM5BB Arrived to install previously ordered parts. Reassembled the microwave after installing parts and unit tested as designed.JOB COMPLETE
Near Temple, TX 76502
Arthur B.
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived onsite for customer complaint of french door refrigerator making loud noises. Removed evaporator cover on freezer section and found ice build up near evaporator fan. Removed all ice build up from evaporator fan area. Reassembled and tested. Unit is now quiet as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78746
Luis
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site or ice build up in fresh food. Found ice build up behind icemaker housing and on housing. Per service pointer will need to install control kit and adapter kit.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 Arrived on site. Check for no cooling issues. Found main control board not sending power out to components on the refrigerator. Will need main control board to repair unit. Customer also have an issues with icemaker not working. Sensors checked OK all indications show bad icemaker. Will have icemaker on hand if customer wants to go with repair next time. Office to rescheduleFile#7724087636; ordrng 1 W10823803 (CONTROL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 Arrived on site. Check for no cooling issues. Found main control board not sending power out to components on the refrigerator. Will need main control board to repair unit. Customer also have an issues with icemaker not working. Sensors checked OK all indications show bad icemaker. Will have icemaker on hand if customer wants to go with repair next time. Office to rescheduleFile#7724087636; ordrng 1 W10823803 (CONTROL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 Arrived on site. Check for no cooling issues. Found main control board not sending power out to components on the refrigerator. Will need main control board to repair unit. Customer also have an issues with icemaker not working. Sensors checked OK all indications show bad icemaker. Will have icemaker on hand if customer wants to go with repair next time. Office to rescheduleFile#7724087636; ordrng 1 W10823803 (CONTROL )
Near Dripping Springs, TX 78620
Leonardo
Job Details: 02/07/2019
VENTHOOD KITCHENAID KXU8036YSS1 Arrived on site to replaced housing. Replaced housing test unit and unit test good job complete.
Near Georgetown, TX 78633
Lou
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to install previously diagnosed and ordered part. I removed the wheels from the old lower rack and installed them to the new rack and tested the rack and it operated as designed. The old rack had a cut in the racking and was beginning to rust. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Lou
Job Details: 02/07/2019
REFRIGERATOR GE DSHF9NGYBCBB "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found that the fill tube was frozen. I checked the temps in the fc=34 degrees & rc =53 degrees. I found that the evaporator had a good frost pattern but the Evap fan motor sounded weak which is the reason for the high temps. I am ordering the Evap fan motor and scheduled return service for 02/08/19. Office to refund fees from prior service. No water leaks observed during service.; ordrng 1 WR60X10307 (mtr dc evap fan asm)"
Near New Braunfels, TX 78130
Robert
Job Details: 02/07/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on job for complaints of not completing cycle. Found code display for over load. Changed settings for water soft and soap strength.
Near Leander, TX 78641
Cliff
Job Details: 02/07/2019
OVEN WHIRLPOOL WOD93EC0AS05 Arrived on site to test calibration on oven. Found upper oven 10° too low and the lower oven 20° too low. Reset calibration settings to compensate for offset. Tested unit and found all is functioning properly at this time.
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL DU1055XTVQ1 "Arrived back on site for same complaint, customer decided to proceed with repair. Replaced control panel and tested good no leaks on site .
Near Cedar Park, TX 78613
Lou
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "arrived on site to install previously diagnosed and ordered part. Removed and replaced the UI and tested unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78733
Scott
Job Details: 02/07/2019
RANGE MAYTAG MER6770AAC Arrived on site for small front left burner not coming on . Found both switch and burner scorched . Replaced both and unit is now heating up . Job complete .
Near Georgetown, TX 78628
Lou
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH32519FS0 "arrived on site to inspect microwave display going off. Upon further inspection, I found the display not on but when opening the door, the inner light came on. While testing the unit by opening /closing the door, the inner light began to flicker but the display never came back on. I attempted to operate the unit by pressing a time and start and nothing happened. I removed all three switches/both interlocks and the main control and tested. The unit operated as designed. I advised the customer of my findings and repairs. Job completed."
Near Austin, TX 78701
Luis
Job Details: 02/07/2019
ICE MACHINE KITCHENAID KUIC18NNTS1 "Arrived on site for no ice. Ran diagnostics found weak water flow to reservoir diagnosed failed smart valve. Removed failed valve,installed new valve,checked water connections no leaks,powered unit on good water flow to reservoir.
Near Austin, TX 78741
Kevin
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW4800BQ "Arrived on site and inspected washer and found drain pump is running constantly. Set washer into diagnostic cycle and ran all functions in manual And everything is working properly. Reset control board with a calibration and ensured pressure hose was clear, drain pump has stopped. Request of the customer attempt to do some laundry, if issue persists will need to replace the control board. No water leaks from connections at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator ice maker not working. I tested temps in the fc=34, and rc=44. Found the unit not leveled or squared. I tested the ice maker and it operated as designed. I found a large amount of frost on the Evap. I defrosted the unit and it defrosted as designed. I leveled and squared the unit and am ordering the UI and Evap harness. Scheduled return service for 02/08/19. No water leaks observed during service.; ordrng 1 W10911770 (HARNS-WIRE) and 1 W11214887 (CONTROL-ELEC)"
Near Austin, TX 78733
Scott
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site ,replaced console and control . Ran calibration and service test . Both checked normal. No water leaks detected at time of service job complete ."
Near Leander, TX 78641
Cliff
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found only partial frost pattern on evaporator indicating failed compressor. Compressor and UV dryer will need to be installed to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 CNOTES (2 HOUR JOB) and 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W10507884 (compressor)
Near Hutto, TX 78634
Wesley
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Arrived on site and found unit operating with huge airgap. Used heat gun and silicone to correct airgap. Unit is now operating as designed. Possible control complications. Customer will call back in event of repeat symptom.
Near Austin, TX 78736
Kevin
Job Details: 02/07/2019
DRYER MAYTAG MED8200FW0 "Arrived on site and found airflow error code, found what customer is experiencing was anti-static function during the last eight minutes of a dry cycle recommended that vent to exterior be cleared to prevent any further damage no further repair is required at this time, job complete"
Near New Braunfels, TX 78130
Leonardo
Job Details: 02/07/2019
DISHWASHER MAYTAG MDB4949SDM2 Arrived on site to test unit for bottom wheels coming off. Test unit and found broken wheel on left and right side. Replaced 3 wheels test unit and unit test good. Customer also said upper rack rusted found rust on rack ordering new rack W10918525. Office to reschedule ; ordrng 1 W10918525 (UPPER RACK )
Near Copperas Cove, TX 76522
Al
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived to inspect refrigerator freezing items in refrigerator. I confirmed the complaint and instructed the customer about the damper and instructed them on the unit. All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78746
Kevin
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KBSD612ESS01 "Arrived on site and inspected refrigerator and found ice been has frozen in place. Removed ice bin and cleared all built up frost from chute. Recommended to customer that bin be removed and inspected frequently to prevent ice build up. Took one picture of the frost in the ice chute. No water leaks from connections at time of service, job complete SR7724113068"
Near Austin, TX 78727
Tyler B.
Job Details: 02/07/2019
DISHWASHER KENMORE 665.12773K310 "Arrived on sote for unit leaking from right side above junction box. Found water to be coming from float switch seal, removed baskets, removed float, found nut loose, corrected and tested good no leaks on site . Service fee waived"
Near Spicewood, TX 78669
Luis
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for noise issue and ice build up in fresh food. No frost build up on back cover possible popping noise in freezer is during defrost cycle which is normal for popping noise. Tested damper loud noise from diffuser,unplugged diffuser cold air entering around diffuser housing. Replaced diffuser added sealer around housing to prevent cold air entering when diffuser door is closed. Checked water flow weak,installed bypass good water flow reinstalled filter water flow good advised customer if water flow decreases to replace water filter.Powered unit on tested unit unit working as designed."
Near Cedar Park, TX 78613
Lou
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL ED5PVEXWS02 "arrived on site to install previously diagnosed and ordered part. Upon arrival, the customer said the ice maker stopped working. I found that the evaporator was completely iced over. I did not install the diffuser as it is not the problem. I unplugged the unit and plugged back in after approx. 30 seconds. This allowed the unit to override defrost mode. The heater began to melt to ice. Using my steamer, I got rid of the remaining ice buildup. I am ordering the defrost control and scheduled return service for 02/07/19. Customer requests first call 8-10. No water leaks observed during service.; ordrng 1 WPW10366605 (cntrl-elec)"
Near Austin, TX 78732
Luis
Job Details: 02/07/2019
REFRIGERATOR AMANA ASI2175GRS00 "Arrived on site for cooling issue. Diagnosed unit not defrosting,removed Evap cover,ohmed thermistor and heater both read good. Diagnosed main control not running through a forced defrost. Ordering main control box; ordrng 1 W11203272 (CONTROL BOX)"
Near Austin, TX 78731
Paul
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 I gave the 10 screws to ms. Call complete.
Near Canyon Lake, TX 78133
Robert
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JUC2450ARS "Arrived on job for complaints of door falling off. found the screw loose,tightened screw and re aligned door.
Near Round Rock, TX 78664
Wesley
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and reset control and found motor fault error code. Found wire backed out at motor connection. Secured, all else checks good, unit operating as designed in diagnostics."
Near Bartlett, TX 76511
Steve C.
Job Details: 02/07/2019
OVEN KENMORE 790.48193 Arrived on site to replace the control board due to error code f10 . Replaced the control and tested the unit at 400 degrees. Unit works properly and job complete. Customer has a one year warranty on the part and labor.
Near Austin, TX 78744
Kevin
Job Details: 02/07/2019
RANGE WHIRLPOOL WFG505M0BB2 "Arrived on site and found oven light will not turn off button is unresponsive on control board. Replaced control board and it is now operating properly, job complete."
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site. Checked for no water issues. Found error code for bad thermistor on water valve. Replaced housing assembly, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site. Checked for no water issues. Found error code for bad thermistor on water valve. Replaced housing assembly, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site. Checked for no water issues. Found error code for bad thermistor on water valve. Replaced housing assembly, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78748
Leonardo
Job Details: 02/07/2019
OVEN WHIRLPOOL RMC275PVB01 Arrived on site to replace fuse. Replaced fuse test unit and unit test good light working and and heating job complete.
Near Georgetown, TX 78628
Arthur B.
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite for customer complaint of French door refrigerator not making ice in door. Ran diagnostics and found error code E2 (Lost Home Position). Ran test 036 and found no movement in icebox fan. Removed and replaced both icemaker and icebox fan. Reassembled and tested unit. Unit call for water as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78745
Kevin
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site and inspected dishwasher and after running a diagnostic cycle all functions are operating properly. Water temperature is 108 degrees at kitchen faucet after 1 minute. Recommended that it be raised to a minimum of 120° and also pods be placed directly into tub not dispenser. Heating element was likely reset by diagnostic cycle and explained to customer how water temperatures can cause it to turn off for its own safety. No water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Lou
Job Details: 02/07/2019
REFRIGERATOR GE GSH25JFTFBB "arrived on site to inspect refrigerator water not dispensing and no ice. Upon further inspection, I tested the water dispenser and nothing came out. I checked ohms to the valve since I could not hear the valve come on and found it to be open. I removed and replaced the valve and tested ad still no water. The customer put a new filter in within the last few months. I removed the filter and found evidence of a leak in the filter head. I removed and replaced the filter head and tested again and still no water. I disconnected the water line at the bottom left hinge of the door and found that the supply water line was frozen. I attempted to defrost the line, but due to time, I was unable to do so. I verified the ice maker was working and found frozen water that had splashed from the water tube onto the ice dispenser motor area. I found that the solenoid had gone bad due to this. I am ordering the solenoid and water reservoir and will return with all remaining pr
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
VENTHOOD WHIRLPOOL UXT5236BDS1 "Arrived on site. Checked for noise issues. Found blade not secure correctly allowing noise to occur. Reposition blade and cycled, all functions tested OK."
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
VENTHOOD WHIRLPOOL UXT5236BDS1 "Arrived on site. Checked for noise issues. Found blade not secure correctly allowing noise to occur. Reposition blade and cycled, all functions tested OK."
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
VENTHOOD WHIRLPOOL UXT5236BDS1 "Arrived on site. Checked for noise issues. Found blade not secure correctly allowing noise to occur. Reposition blade and cycled, all functions tested OK."
Near Austin, TX 78704
Scott
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site , replaced upper rack . Gasket wasn’t needed . Since repair unit hasn’t leaked . Ran diagnostics test , all checked good . Nonwater leaks detected at time of service . Job complete . No money’s collected ."
Near Bartlett, TX 76511
Steve C.
Job Details: 02/07/2019
DRYER GE GTD42EASJ2WW Arrived on site for the unit is making noise. Tested the unit and found there is a scraping noise and the unit drum will barely rotate. Disassembled the unit and found the pulley is not align with the belt. Readjusted the belt and assembled the unit. Unit works properly and advise customer to clean air vents every six months.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 02/07/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dishwasher not completing cycles. Performed diagnostics mode and at start up of diagnostics mode lights on display were soiled and would not continue with test cycle. Checked door switch and found in closed position. Tested at control and found control not reading door latch. Removed failed control and installed new. Tested unit in diagnostics mode. All tested good, no water leaks present."
Near Cedar Park, TX 78613
Lou
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher not working. Upon further inspection, I tested in diagnostics with no error codes. After the water dispensed into the tub, the motor never came on. I removed and replaced the sump/motor assembly and tested. Unit operated as designed with no error codes. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 02/07/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived on site for dryer shutting off after 5 minutes of run. Performed diagnostics mode and checked fault code, found F2-E1 stuck key and F4-E3 restricted air flow. Tested for heat and found unit heating. Gained access to control and tested moisture sensor (connector at P13 pin 1 and 2). Found sensor opened. Gained access to sensor and tested at quick connector and found opened. Tested wire harness at control to quick connector and found resistance. Will need to replace moisture sensor harness. Schedule return for Thursday the 7th. Informed customer on time dry and would be able to use until repair is made. ; ordrng 1 W11242876 (MOISTURE SENSOR ASSEMBLY )"
Near Austin, TX 78738
Brandon
Job Details: 02/07/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site to replace basket hub, after replacing, unit tested good. Collected balance on cc"
Near Leander, TX 78641
James
Job Details: 02/07/2019
COOKTOP KITCHENAID KCGS356ESS00 Arrived on site and installed new valve. Used bubble solution to test valves for leaks and found no leaks after repair. Unit working properly. Job complete