We serviced a
WHIRLPOOL DRYER
Model MEDX700XW0
Near Austin, TX 78746
Kevin
Job Details:
11/03/2021
"Arrived on site and inspected unit for loud noise. Found some screws and other debris inside blower wheel housing. Removed all debris and ran unit and found no concerning noise. Unit running properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78717
David S
Job Details:
11/03/2021
Arrived on site for dishwasher not drying. I inspected the unit and work area. I found the heating element broken and the friction pads on the hinges missing. I am ordering the heating element and friction pads. The office will reschedule when we have an eta on the parts. ; ordrng 2 WP8268961 (Friction pads)s and 1 W10518394 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Austin, TX 78702
Luis
Job Details:
11/03/2021
"Arrived on site for cooling complaint. Diagnosed unit not entering a self defrost,defrosted evaporator replaced thermistor,ui and main control"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS11
Near Austin, TX 78731
Kevin
Job Details:
11/03/2021
Arrived on site and inspected refrigerator for not cooling. Found control board was unresponsive. Refrigerator not running/cooling. Installed new control board but could not program because overlay/buttons are unresponsive. Will need new overlay and HV control to complete repair. Office to reschedule ; ordrng 1 WPW10317125 (Overlay) and 1 WPW10317076 (HV control board) and 1 WPW10428901 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Austin, TX 78737
Brandon
Job Details:
11/03/2021
"Arrived on site for customer complaint of unit not producing ice, found temperature settings were at -5 in freezer and 33 in RC, found actual temperature in FC at 12 degrees and 36 in RC. Ran diagnostic tests, all fan motors running, no error codes for ice maker, but ice maker section was at 23 degrees, found ice maker fan pulsating, I replaced main control, unit tested good, if problem continues, will need UI console and ice fan."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Marble Falls, TX 78654
Cliff
Job Details:
11/03/2021
Arrived on site to diagnose a refrigerator that is leaking from icemaker. Found icemaker overfilling and icemaker and valve will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11495416 (Valve) and 1 W11483245 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Hutto, TX 78634
Wesley
Job Details:
11/03/2021
Arrived onsite and found icemaker failing drop batch and then refilling causing leaking from overflow. Ordering icemaker to repair. ; ordrng 1 W10873791 (Icemaker)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78726
Taylor M
Job Details:
11/03/2021
"Arrived on site to re-diagnose dryer making a thumping noise, I gained access to the unit and replaced both rollers, the idler pulley and retested the unit. The unit is now operating properly as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near New Braunfels, TX 78130
Noah D
Job Details:
11/03/2021
Arrived on site to inspect unit for not filling normally due to a shorted pressure switch. Upon inspection found the unit was overfilling causing leaking. Replaced control board and tested the unit. Unit stopped and washed normally. Complete
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Austin, TX 78741
Robert
Job Details:
11/03/2021
Arrived on call for complaint of noise. Ran diagnostics and got no codes. Lift washer to check under and found trash under washer caught between floor and bottom of washer cause of noise. Removed and test.
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Austin, TX 78748
Jacob
Job Details:
11/03/2021
"Arrived onsite for unit giving F6E2 error. Looked at the unit and put it in diagnostics and found F6E2 and also F6E3. ACU and UI panel both not communicating. G. No other issues at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78756
Scott
Job Details:
11/03/2021
"Arrived on site for icemaker not producing ice . Ran harvest cycle , found IM hanging up. Ordering IM . Valve is working . No water leaks detected at time of service. Call to set return ; O-emld tckt"
We serviced a
AMANA DRYER
Model NED4655EW1
Near San Marcos, TX 78666
Andrew
Job Details:
11/03/2021
"Arrived on site to test unit scrapping noise, tested unit found screws stuck in felt, removed screws, tested unit unit now running as designed,job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Georgetown, TX 78628
Lou
Job Details:
11/03/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I performed the sealed system repair on the unit. I removed and replaced the compressor, installed an access valve and UV dye drier and vacuumed the system. Pressures held at -30/0. Installed 5.0oz of R134a refrigerant and monitored pressures. Pressures were good at 2/125 to 130. Evaporator has a good frost pattern. Recommended the customer to monitor the unit and if they notice any change in temps to notify our office. No water leaks observed during service, job completed."
We serviced a
KITCHENAID OVEN
Model KEBS208SSS00
Near Austin, TX 78703
Jacob
Job Details:
11/03/2021
Arrived onsite to replace the broil element. Replaced part. Tested the unit. Unit tested good. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KES
Near Austin, TX 78737
Brandon
Job Details:
11/03/2021
"Arrived on site to replace failed ice maker, after replacing, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Georgetown, TX 78626
Jonathan S
Job Details:
11/03/2021
"Arrived n site for refrigerator having frost buildup in FC and not producing ice. Inspected unit and work area. Found freezer door not sealing. Attempted to cycle ice maker and found no voltage to ice maker. Found ice maker not plugged in. Found wire harness on ice maker not staying connected. Removed failed wire harness and installed new. Adjusted freezer gasket and found freezer door sealing. Informed customer unit will have to be power off for 12 hours to allow return vent to thaw. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Leander, TX 78641
Tommy
Job Details:
11/03/2021
Arrived onsite for refrigerator not making ice. Found water wasnt turned on for unit. With water on unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBE
Near Seguin, TX 78155
Noah D
Job Details:
11/03/2021
"Arrived on site to inspect unit for popping the breaker, upon inspection found the unit off. Powered unit on and found no issues with breaker, tested heater and all functions. No problems found. Customer must have breaker swapped. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH73521CS1
Near Austin, TX 78748
Jacob
Job Details:
11/03/2021
Arrived onsite for unit being intermittent with the light inside the unit turning off and sometimes the unit will not work and prompting to close the door when door is closed. Tested the unit and unit is working but did see the light turn off but the unit still worked. Found that the the door switches more likely the cause of the issue. ; ordrng 1 W10211974 (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 2 WP8206419 (interlock)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Austin, TX 78724
Robert
Job Details:
11/03/2021
Arrived on call for complaint of not cooling found both fans running and compressor running. Exposed evaporator took pictures only one small area of frost. Will need ss repair. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10913906 (Coupler) and 1 W10143759 (Dryer)
We serviced a
KENMORE WASHER
Model 110.2235251
Near Bastrop, TX 78602
Matthew
Job Details:
11/03/2021
"Arrived onsite for item getting stuck in washer agitator. Upon arrival found that customer managed to remove stuck item. Found that broken pieces were from the inner molding of the agitator. Tested unit and unit is functioning properly. Not affecting the agitator function, customer will hold off on replacing the agitator assembly. Job complete"
We serviced a
JENN-AIR RANGE
Model PRG4810LP
Near Austin, TX 78737
Kevin
Job Details:
11/03/2021
"Arrived on site and inspected unit for front burners not lighting properly. Inspected all burners and found front burners are slow to light, and back middle burner will not light on its own.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lago Vista, TX 78645
Justin
Job Details:
11/03/2021
Arrived on site for a washer that was not spinning well and leaving clothes wet at the end of the cycle. Upon arrival the customer stated the only time the unit would spin is if they ran a drain and spin cycle. I put the unit into diagnostics mode and found stored error codes F0E5 for off balance load and F7E6 for motor fault. I cleared the error codes. I then ran a diagnostics cycle and found the unit ran through as designed. I individually activated each component and found it ran through as designed. I checked voltage at the wall and found it good. I then gained access to the control and found good voltage their as well. I ohmd out the motor windings and found them within range. I then ohmd out the capacitor and found it open. This indicates a failed capacitor needing to be replaced. I am ordering the capacitor and the office will need to reschedule. ; ordrng 1 W11428524 (Capacitor)
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4130ADS2
Near Round Rock, TX 78681
Wesley
Job Details:
11/03/2021
Arrived onsite and found that the customer was expecting the base model vent hood to have a full grease trap cover like some of the higher end models. Advised and instructed customer on design of vent hood and explained that the unit was set properly and operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Belton, TX 76513
Tyler
Job Details:
11/03/2021
Arrived on site to install needed handle. Replaced part. Unit functioning as designed call complete
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Jonestown, TX 78645
Justin
Job Details:
11/03/2021
"Arrived on site for a cooktop with the front left burner not igniting. Upon arrival the customer stated the burner almost never lights, but sometimes will after being held down for a very long time. I tested the burner and found it sparking as designed. I could also smell the gas coming out of the unit. I found the unit was propane and the orifices were correct. I switched the burner head and cap with the burner working. The left front burner still did not work. This indicates a possible regulator or orifice holder problem. I am ordering both parts. Tech to first install regulator and test in order to see if a orifice holder is necessary. Office to reschedule. ; ordrng 1 W11106948 (Regulator) and 1 W11337062 (Left Front Orifice Holder)"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Jonestown, TX 78645
Justin
Job Details:
11/03/2021
"Arrived on site for a built in microwave not heating. I tested the unit with a cup of water and found it heating as designed. I had the customer walk me through how they used the unit and tested it again. I found the way they used it was correct, but the unit was no longer working after the first test. I could hear the mag run prior, but now could not. I checked voltage at the wall and found it good. I gained access to the internal components. I ohmd out all fuses, thermostats, transformer, capacitor, and mag. All checked good. I found no wire or physical damage on anything. I called techline and spoke to Bruce and received SR# 7732150418. We ran the unit when uninstalled and checked voltage to the transformer. We found good voltage. We ran this test several times and every time the unit energized and ran/heated as designed. I installed the unit again and tested it several times. It continued to work. We found the unit was possibly installed incorrectly and the chassis was potentially crooked. Due to this the switches were not making proper contact every time. I could not replicate the issue at the end of service. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Meadowlakes, TX 78654
Cliff
Job Details:
11/03/2021
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found evap fan failed and replaced it. Also noted fan damaged control, and control will need to be replaced to complete repairs. ; ordrng 1 WPW10317076 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Temple, TX 76502
Tyler
Job Details:
11/03/2021
Arrived on site for refrigerator needing previous diagnosis due ice maker harness due to bad locking mechanism on harness. Upon arrival reconfirmed prior diagnosis but found cause was due to the blue wire (connected to black wire in previous nots had a fault plastic lock coming loose when plugged in. I had to zip tie a small tie into lock to prevent any slipping or disconnect issue. Unit now functioning as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/03/2021
"Arrived on site to install previous diagnosed parts. Found water standing from last cycle in diagnostics mode. Performed diagnostics mode and tested ice fan and found failed ice maker fan too. Removed failed ice maker and installed new. Will need to replace ice fan, part cost only $127.37 plus tax. Customer approved estimate. Schedule return for Friday the 5th. No funds collected towards part.; ordrng 1 W11131873 (cntrl-elec) and 1 W11407678 (ICE FAN)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Manor, TX 78653
Matthew
Job Details:
11/03/2021
Arrived onsite for refrigerator not dispensing water. Upon arrival tested unit and found no water flow. Tried pulling unit for inspection but was getting hung up on floor. Used skid guards unit unit and was able to pull out. Traced line and found faulty valve. Replaced valve and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, TX 78626
Jimmy J.
Job Details:
11/03/2021
"Arrived on site to install previously diagnosed part. Removed hv board and installed new hv board. Tested water dispenser and still no water dispensing. Removed top left hinge cover and disconnected water line then gained access to the valve to disconnect the water line from the valve. Tried blowing through line and air wouldnt travel through. Line is frozen over inside cavity of fridge. Called Whirlpool tech line and spoke to Robert. I went through the issue with Robert and he stated the line is more than likely getting frozen over due to a void above the ice bin housing inside the liner of the refrigerator.
We serviced a
MAYTAG WASHER
Model MHW8000AG0
Near Liberty Hill, TX 78642
Cliff
Job Details:
11/03/2021
Arrived on site to diagnose a washer that is not cycling properly. Found water valve failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Round Rock, TX 78665
Jimmy J.
Job Details:
11/03/2021
"Arrived on site for Circuit breaker has been tripping, only after cycle has finished. Breaker would reset OK and dishwasher would run fine. Breaker no longer resets. Placed in diagnostics and no error codes came on. Ran through diagnostics and all cycles completed without issue and element heated as designed. Tested junction box and was getting 120. Tested outlet and it was good. Removed front panel and found cola colored liquid had dropped into the panel above the control and also the vent fan gasket was not seated properly and torn and hanging loosely. Resecured vent fan gasket and reinstalled front panel. Also, bottom right torque screw was loose and not holding the front panel completely secure. Reinstalled front panel and powered dishwasher back on. Explained to customer the loose vent gasket could have been allowing steam to enter the interior panel and causing the control to short. They will try running it to see if the door being sealed properly along with the gasket seated properly will make a difference. No leaks detected. Job completed."
We serviced a
GE DRYER
Model HTX24EASK0WS
Near Round Rock, TX 78664
David S
Job Details:
11/03/2021
Arrived on site for dryer not starting. I inspected the unit and found the door switch failing. I closed the door and the unit would start. I held the switch down and it started. I installed the new switch. I tested the unit and had the tenant test it. It is now working as designed p.
We serviced a
KITCHENAID MICROWAVE
Model KBMC140HSS0
Near Canyon Lake, TX 78133
Andrew
Job Details:
11/03/2021
"Arrived on site to replace previously diagnosed magnetron,capacitor,diode and lamp, ; ordrng 1 WP4375424 (Magnetron)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Round Rock, TX 78664
Wesley
Job Details:
11/03/2021
Arrived onsite and found unit having long dry times. Found exterior vent aluminum weather cover crushed and preventing flap from opening. Cleared obstruction to improve airflow. Advised customer on repair. All checks good. Unit is now operating as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78727
David Z
Job Details:
11/03/2021
"Arrived on site to diagnose dishwasher with several damaged parts. Found the 3rd level rack Mount on the left side was broken and missing a wheel. Ordering 3rd level rack mounts. Found the blade for the middle rack spray arm was disconnected. I checked the manifold and was able to reattach the spray arm blade and lock it in so it can be used. If it comes off again we may need to replace manifold, but it is working now. Office to schedule when we get the rack mounts. ; ordrng 1 W11551395 (Left Mount 3rd level) and 1 W11231348 (Right mount 3rd level)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Austin, TX 78737
Leonardo
Job Details:
11/03/2021
Arrived on site for keypad not responding.tested unit for not responding .console needs to be replaced.Replaced console tested unit. Unit works good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Austin, TX 78724
Robert
Job Details:
11/03/2021
Arrived on call to replace previous diagnosed part. Found that the gasket is good but door warp. Will need door to complete service. ; ordrng 1 LW10648583 (Freezer door)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7959SKZ0
Near Cedar Park, TX 78613
Kayman
Job Details:
11/03/2021
"Arrived onsite to install previously diagnosed parts. I installed the main control, UI, dispenser and vent wax assembly. As I went to replace the heater I found the source of the leak was actually coming from the inlet assembly on the left side of the unit and running down to the heater plug then dripping down. The cap inside the tub was not screwed in all the way. I screwed on the cap and tested the unit multiple times.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78705
Jacob
Job Details:
11/03/2021
Arrived onsite for unit not completing cycles. Tested the unit and heard water barely trickling in. Upon further inspection. Found the cold water was stopped up and would not fill. Replaced the water valve. Tested the unit. Flow was better but it did not fix the issue. Upon further investigation. Found that the control was bad. Replaced the control. Tested the unit and unit was washing like normal. Tenant and owner stood by to hear the unit work as well. No issues at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/03/2021
"Arrived on site to install previous diagnosed part. Removed failed single inlet valve and installed new. Tested dispenser operation and observed for possible water leaks. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Harker Heights, TX 76548
Al
Job Details:
11/03/2021
Arrived on site for French door refrigerator leaking water. Open the freezer door and found popsicles had fallen behind the bottom storage bin and was preventing the door from closing. Unit frosted over from the door not closing all the way.I used my steamer to defrost all of the frost buildup and verified the door was closing properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78744
Robert
Job Details:
11/03/2021
Arrived on call for complaint of no cleaning dishes. Ran diagnostics and got and found wash motor works but no water. Checked connection at valve and found connection not good reconnect wire and valve working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS00
Near Round Rock, TX 78664
David S
Job Details:
11/03/2021
"Arrived on site for fridge leaking. I inspected the unit and work area. I found the hv control running an old version. I gained access to the control and tested the thermistors, I found them working as designed. I found the drain tube was clogged with hair. I cleared the drain tube and installed the control. Job complete."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near New Braunfels, TX 78130
Noah D
Job Details:
11/03/2021
"Arrived on site to inspect unit for not opening and not filling, upon inspection found the units control board shorted causing issues, replaced control board and the wash cycle started normally. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Andice, TX 78628
Tommy
Job Details:
11/03/2021
Arrived onsite for refrigerator spraying water and keeps spraying when filter is removed. Upon arrival found unit reservoir damaged. Replaced and tested. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near New Braunfels, TX 78130
Andrew
Job Details:
11/03/2021
"Arrived on site to test unit for burning smell. Found signs of leak into hidden bake element compartment. Checked harness and all electrical components with no signs of burning or over heating present. Replaced hidden bake element as a precautionary due to build up. Tested unit, unit works good. Advised customer to clean oven. Burning smell is not electrical. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Blanco, TX 78606
Brandon
Job Details:
11/03/2021
"Arrived on site for customer complaint of unit not draining and giving an error code, found error codes F9E1, F8E2, I cleared error codes, ran diagnostic test cycle, unit passed all tests, ran drain multiple times, unit tested good. Customer has R/O drain hooked up to dishwasher drain line, I instructed customer to have plumber install the R/O drain in a different location."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWS00
Near Seguin, TX 78155
Noah D
Job Details:
11/03/2021
"Arrived on site to inspect unit for not staying on due to control issues, upon inspection found the units control shorted causing issues. Replaced control and tested. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Canyon Lake, TX 78132
Andrew
Job Details:
11/03/2021
"Arrived on site to replace previously diagnosed top and bottom spray arms, replaced spray arms, tested unit,unit working as designed, advised customer on proper use and care of unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78130
Noah D
Job Details:
11/03/2021
"Arrived on site to inspect unit for not making ice due to issues with fridge, upon inspection found the unit was working normally but the icemaker was too cold per the sensor. Changed the temps and tested. Fill worked. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBS0
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
11/03/2021
Arrived on site to diagnose a dishwasher that is not draining properly. Tested all parts and components and found no failures to unit at this time. Advised customer that pumps are water lubricated and will hold some water after the cycle is over. No further repairs needed and no leaks were found at time of service.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near New Braunfels, TX 78130
Noah D
Job Details:
11/03/2021
"Arrived on site to inspect unit for not heating. Upon inspection found the units heating element cracked causing issue, replaced heating element and tested. Instructed customer to clean vents as well. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Meadowlakes, TX 78654
Justin
Job Details:
11/03/2021
"Arrived on site for a dishwasher not drying. Upon arrival the customer stated the unit is getting hot, but there is still water build up everywhere. I put the unit into diagnostics mode and found stored error code FAE2 for vent wax motor electrical problem. I then ran a diagnostics cycle while monitoring amp draw to the heater. I found the unit working as designed, the fan turning on, and heating properly. Upon further inspection I found the customer not using rinse aid. I advised the customer on the importance of using this. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Kayman
Job Details:
11/03/2021
Arrived onsite for range with loose knobs and control panel. Upon inspection I confirmed the complaint. I found 3 knobs loose. I found the control button assembly slightly caved into the panel. I accessed the rear of the control and found the right side screw to the bracket loose allowing it to cave in. I corrected the screw and pushed the unit back into place. I replaced the broken knobs and the unit is working as designed at this time. No gas leaks detected during time of service. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Canyon Lake, TX 78133
Andrew
Job Details:
11/03/2021
"Arrived on site to replace previously diagnosed, mullion and UI, replaced parts tested unit,mullion heated up and was able to put unit into always on, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lago Vista, TX 78645
Justin
Job Details:
11/03/2021
"Arrived on site for a refrigerator with the door not closing correctly. Upon arrival the customer stated that the doors were not the same height and the freezer door was pushed out a little further than the refrigerator door. I informed the customer we can adjust the height, but how flush the doors are is normal design. I adjusted the door heights and the unit is as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fort Hood, TX 76544
Al
Job Details:
11/03/2021
Arrived on site to inspect washer clicking noises during agitation. Accessed the actuator and fund it defective as part of Technical Service Pointer #: W11531483. Replaced it and unit tested as designed without any issues or unusual noises. Job complete
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Kyle, TX 78640
Robert
Job Details:
11/03/2021
Arrived on call for complaint of console not responding to commands. Gout he buttons stuck not allowing the dryer to work properly. Will need membrane and control to complete membrane for buttons and control because of failure for connection. ; ordrng 1 33002536 (Membrane) and 1 33002959 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Liberty Hill, TX 78642
Kayman
Job Details:
11/03/2021
Arrived onsite for refrigerator with RC hinge issue. Upon inspection I found the hinge pin had unscrewed itself and was sitting crooked with the hinge barely attached to the door. I replaced the hinge. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM3
Near Georgetown, TX 78628
Lou
Job Details:
11/03/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the UI failure (F2E2), I removed and replaced the UI and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Austin, TX 78753
Scott
Job Details:
11/03/2021
"Arrived on site for door locked and drain keeps running . Unlocked door , ran diagnostics got over flow and sensor error code . Did find valve dripping into tub from bellow and water flow not a normal flow on 2nd cold test . Ordering valve . No water leaks detected at time of service. Call to set return ; ordrng 1 WPW10448876 (Wl switch) and 1 W10599356 (Valve) and 1 WPW10605427 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Blanco, TX 78606
Brandon
Job Details:
11/03/2021
"Arrived on site for customer complaint of unit not draining, found loose wire connection at drain pump, I tightened wire connections, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Austin, TX 78732
Taylor M
Job Details:
11/03/2021
"Arrived on site to diagnose dryer that is running loud, upon arrival I gained access to the unit and put the unit into a cycle. I found that the unit is operating properly as designed and due to the eco performance of the unit the level of sound production during a cycle is normal as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Wimberley, TX 78676
Brandon
Job Details:
11/03/2021
"Arrived on site for customer complaint of unit not finishing cycles and leaking. Found error codes F2E1, F3E1, and F8E1, all codes are related to the control board. I checked pressure hose, pressure hose checked good, I cut off each end of hose to make a more secure connection and replaced control board, I ran calibration, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AB00
Near Georgetown, TX 78633
Jonathan S
Job Details:
11/03/2021
"Arrived on site for oven not maintaining temperature. Found customer had documented temperature reading with thermal k sensor. Found using customer documentation the average temperature in top oven was 339? and lower was 341? with temperature set to 350? on bake mode. Powered unit off at circuit breaker. Gained access to control and measured resistance on both thermostat and found at 1098 and 1100 ohms. Measured resistance on both bake elements at 20 ohms, both within range. Customer was concerned with bottom having a larger swing in temperatures than top. Called Whirlpool tech support and spoke with JR. He stated temperature swing was within tolerance and does not recommend to calibration. (Sr#7732147769).
We serviced a
MAYTAG WASHER
Model PAV2300AWW
Near Georgetown, TX 78628
Lou
Job Details:
11/03/2021
"Arrived on site to inspect washer vibrating badly. Upon further inspection, the customer advised that the unit vibrates/shakes badly during a spin cycle. I removed the front panel and tested the unit on spin and the unit did vibrate more than normal. I found that the snub ring or snubber is no longer in place as its deteriorated over time due to use and age of the unit. I found a large amount of surface rust and rust on the bottom panel of the unit as well.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Austin, TX 78753
Scott
Job Details:
11/03/2021
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78753
Scott
Job Details:
11/03/2021
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Temple, TX 76502
Tali W
Job Details:
11/03/2021
"On site for washer not going into spin. Confirmed complaint. In diag, found F5E2 lid lock fault. Found lid lock intermittently not latching. Ordering latch. ; ordrng 1 W11307244 (Latch) and 1 W11124765 (Control)"
We serviced a
KITCHENAID FREEZER
Model KRFF507ESS00
Near Rogers, TX 76569
Tyler
Job Details:
11/03/2021
Arrived on site for refrigerator not cooling properly in either compartments. Upon arrival confirmed complaint. Found rc evap had clogged drain One plus small defrost issue built up around drain. Also found FC was not evenly cooling due to rc failing to cool and FC evapmwas unevenly frosted. Cleared drain line. Removed drain line and found no clogs. Found no clog in FC line. Was unable to clear rc drain line from either direction. Found hot air has been leaking through a partially collapsed rc drain line causing defrost issue. Informed customer of findings.Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Austin, TX 78717
David S
Job Details:
11/03/2021
"Arrived on site for fridge making a noise. I inspected the unit and work area. I Lund ice build up only on the left side of the rc evaporator. I put the unit through a forced defrost. I gained access to the control and tested the defrost circuit. I found good voltage to the circuit and it showing closed. I tested all thermistors. I found the rc evaporator thermistor reading 40 degrees while it is Incase in ice. I found the damper door continually opening and closing when not prompted too. I am ordering the hv control, drip pan and returning with the rc evaporator motor to complete the repair. The office will reschedule when we have eta on the parts. Please defrost the fridge 48 hours before return service. ; ordrng 1 W11457241 (Drip pan) and 1 W10843055 (Hv control)"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Briarcliff, TX 78669
Leonardo
Job Details:
11/03/2021
Arrived onsite for right rear orifice stripped. Stripped orifice was for natural gas Replaced right rear orifice for propane and tested unit. Unit works good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78754
Matthew
Job Details:
11/03/2021
Arrived onsite for unit no leveling. Inspected unit and unit was rocking front to back. Adjusted legs and used him to counter floor. Unit is now leveled. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Austin, TX 78744
Jacob
Job Details:
11/03/2021
Arrived onsite for unit having issues with front left burner popping the breaker and the bake element not working during bake option. Upon further inspection found that the far left switch had burned out and causing the breaker to trip. Checked the bake element and bake element had good continuity but saw that the connector to the left side of the bake element had hole in it. Ordered wire harness. Office to reschedule ; ordrng 1 W11551729 (MAIN HARNESS )
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Belton, TX 76513
Tyler
Job Details:
11/03/2021
Arrived on site for washer not spinning cloths out or draining correctly. Upon arrival I confirmed issue and found f7e6 motor speed fault error. After further inspection I found actuator had popped out of place. Replaced actuator with updated version. Reassembled and tested unit. Washer now functioning as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Leander, TX 78645
Justin
Job Details:
11/03/2021
"Arrived on site for a dryer not heating well. Upon arrival the customer stated that the unit takes several cycles to dry, and was no longer catching lint in the lint trap. I tested the unit with the airflow test kit and found bad airflow for all dryers. I then checked the temperature fluctuation at the vent with it on and off. With the vent on I found very slow fluctuation, and when I took the vent off it normalized. This indicates bad airflow at the wall. I informed the customer that they should get their vents cleaned, and due to the airflow being so bad not to run their dryer until they get it cleaned.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78724
Robert
Job Details:
11/03/2021
Arrived on call for complaint of lights rotation but not allowing the cycle to begin. Found lights moving left to right the way it does in a calibration test. Held the start button until it stopped then ran a diagnostics test. All cycles pass test. Washer now working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78731
Kevin
Job Details:
11/03/2021
"Arrived on site and found washer is not in original apartment, current location of washer is unknown. It may have been replaced, apartment management does not know where it is. If they call back and locate it, it will need to be re-diagnosed. Spoke with PR, job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78731
Kevin
Job Details:
11/03/2021
"Arrived on site and inspected washer and found it has been replaced, ran new washer through all functions and it is operating properly. No further repair is needed at this time, job complete."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78737
Kevin
Job Details:
11/03/2021
"Arrived on site and installed previously diagnosed parts. Installed new door and new sensor. Tested unit, unit tested good, job complete."
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Austin, TX 78750
Taylor M
Job Details:
11/03/2021
"Arrived on site to replace previously diagnosed fuse and control, I gained access to the unit and removed the control and replaced it, I put in the new fuse and then tested the unit using a cup of water and I found the unit is heating properly and the switches on both interlocks are operating properly, Job complete."
We serviced a
WHIRLPOOL WASHER
Model MHW8000AG0
Near Austin, TX 78704
Jacob
Job Details:
11/03/2021
Arrived onsite for unit not draining. Customer said that they cleaned the drain and the unit would still not drain the water. Went ahead and changed the drain. Tested the unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Killeen, TX 76542
Al
Job Details:
11/03/2021
Arrived on site for a 2/2 for dryer that wouldnt spin. Disassembled and found a sock logged in the blower wheel. I removed the obstruction and unit now spins freely. Job complete.
We serviced a
JENN-AIR RANGE
Model JJW9630DDS
Near Austin, TX 78730
Taylor M
Job Details:
11/03/2021
"Arrived on site to diagnose double wall oven with the lower oven door switch not recognizing the door being closed, I gained access to the unit and found that the top three screws of the unit are loose on the tread causing the inner door to move back and forth when closed. I removed the three screws and replaced the screws with van stock, the unit is now operating properly as designed,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near San Marcos, TX 78666
Andrew
Job Details:
11/03/2021
"Arrived on site to test unit for no ice production, tested unit found RC ice maker valve not opening, need valve to fix issue, office to reschedule ; ordrng 1 WPW10341329 (Valve) and 1 W10865826 (Main valve)"
We serviced a
MAYTAG WASHER
Model MVW18PDBWW0
Near Austin, TX 78728
David Z
Job Details:
11/03/2021
"Arrived on site to diagnose washer that needed a check up to make sure it functioned. Property owners had found these in storage and was unsure if they worked. Installed units and hooked up water. Put unit in diagnostic mode and tested components and ran a calibration. I had to put unit in diag mode via removal of the AA1 jumper. F70 error comes up, but the unit finishes the calibration fine and works. Units are testing good and responding to commands, so these should be good to go. Advised customer to contact Maytag commercial for assistance in setup if needed and to get keys.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS0
Near Round Rock, TX 78681
David S
Job Details:
11/02/2021
"Arrived on site for dishwasher leaking. I inspected the unit and work area. I found a dent along the back seam of the unit, see pictures. I put the unit through a diagnostics cycle and I found the unit leaking from the dent and the inlet housing. I am ordering the tub, inlet housing, and inlet housing nut. The office will reschedule when we have an eta on the parts.; ordrng 1 W11409866 (Tub) and 1 W11407411 (Inlet housing) and 1 W11535081 (Inlet housing nut)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
Scott
Job Details:
11/02/2021
"Arrived on site for stops falling out and poor drying . Replaced stops ran diagnostics, no error codes . Found heater not getting very hot . Ordering heater element . No water leaks detected at time of service. Call to set return ; ordrng 1 W10518394 (Heater)"
We serviced a
WHIRLPOOL DRYER
Model GEQ9800PW2
Near Austin, TX 78739
Robert
Job Details:
11/02/2021
Arrived on call for complaint of no heat. Checked voltage to dryer and found it was good checked ohms at heater and found it open. After installation test operation element heating properly.
We serviced a
AMANA WASHER
Model NFW5800HW0
Near New Braunfels, TX 78130
Noah D
Job Details:
11/02/2021
"Arrived on site to inspect unit for a overbalanced load error, upon inspecting found no issues with tub or any other parts of the washer, checked connectors and calibrated washer. All functions returned with no issue, cleared error codes. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78746
Luis
Job Details:
11/02/2021
"Arrived on site. Replaced freezer door,right hand door and deli door checked door operation good checked seals good."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Waco, TX 76710
Jonathan M
Job Details:
11/02/2021
"Arrived on site for a washing machine that?s flashing an F5 and will unlock the lid. Inspected unit and work area. Confirm the customers complaint and run the unit through diagnostics. The unit flash an F5 E3 (lid will not unlock) error code. Replaced the lid lock assembly and tested the unit. The unit began to work and operate as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Marcos, TX 78666
Andrew
Job Details:
11/02/2021
"Arrived on site to test unit for no ice production, tested unit found no water dispensing to ice maker, water pressure is at 70 psi, inlet valve was not opening properly, unit tested better without water filter, replaced valve, tested unit, unit working as designed, advised customer to replace water filter, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ01
Near New Braunfels, TX 78130
Noah D
Job Details:
11/02/2021
"Arrived on site to inspect unit for not dispensing water or making ice, upon inspection found the unit was working to spec when the temps are changed, replaced thermistor and checked temps. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Seguin, TX 78155
Noah D
Job Details:
11/02/2021
"Arrived on site to inspect unit for not dispensing water due to a filter head issue. Upon inspection found the back of the filter head pushing back causing issue, replaced filter head and tested. No leaks found. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Round Rock, TX 78664
Tommy
Job Details:
11/02/2021
"Arrived onsite for microwave right side bulging, when inspecting unit found bottom damaged, room unit down and found rear also damaged called techline to document Unit rear is warped by edges and indented. Job Completed"