Service History 736

Near Austin, TX 78749
Leonardo
Job Details: 01/22/2020
MICROWAVE WHIRLPOOL MMV4206FZ2 "Arrived on site to test unit for not heating, upon inspection we found the high voltage switch passed tests but the high voltage system did not work
Near Paige, TX 78659
Scott
Job Details: 01/22/2020
REFRIGERATOR FRIGIDAIRE LFHB2751TF0 "Arrived on site for display showing error code . Found evap fan not running . Could tap fan ,would run for a second and stop did that several times . Replaced evap fan motor . All checking normal . No water leaks detected at time of service . Job complete .part
Near Liberty Hill, TX 78642
James
Job Details: 01/22/2020
VENTHOOD KITCHENAID KXU8036YSS1 Arrived on site and tested operation. Found right side light socket shorted. Installed new and tested. Unit tests good. Job complete
Near Georgetown, TX 78633
James
Job Details: 01/22/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site and touched up pain in cavity and replaced rear right support. Instructed customer that the paint needs to cure for several hours before using. Job complete
Near Austin, TX 78734
Luis
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL KFIS29BBBL00 "Arrived on site for low ice production. Checked icemaker mold ice in mold,ran diagnostic thermistors passed,optics passed,good air flow from fan,no errors on icemaker,test 57 dumped ice,ran fill test passed. Checked temp reading in ice room temp reading around 30° checked freezer warmer temps in freezer,partial frost on evaporator coil. Ordering sealed system parts. See CNOTE or sticky noteFile #7726952443; ordrng 1 CNOTE (NEED AUTHO FOR SEALED SYSTEM LABOR) and 1 W10913906 (ACCESS VALVE) and 1 W10917531 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV), states that autho needed"
Near Austin, TX 78737
Kevin
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRSC503ESS0 "Arrived on site and inspected refrigerator and found waterline at the rear is leaking, disconnected and reseated it and leaking has stopped. No water leaks from connections now at time of service, job complete"
Near Austin, TX 78735
Kevin
Job Details: 01/22/2020
WASHER MAYTAG MVWB865GW0 "Arrived on site and inspected washer and found cold water valve is leaking into tub, replaced valve assembly
Near Austin, TX 78748
Kevin
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and inspected refrigerator and found freezer door is not closing properly on the left-hand side allowing air in causing frost buildup. Took one picture. Disassembled freezer and removed all ice, added silicone around perimeter between freezer liner and outer cabinet and after reassembling freezer used heat gun to correct gasket.
Near Harker Heights, TX 76548
Al
Job Details: 01/22/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived to inspect defective hinge.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.Job complete
Near Austin, TX 78737
Leonardo
Job Details: 01/22/2020
OVEN KITCHENAID KOSE500ESS04 "Arrived on site to replaced blower fan, replaced blower fan per last tech, tested and found no problems. Complete"
Near Santa Clara, TX 78124
Robert
Job Details: 01/22/2020
RANGE AMANA AGR4230BAB3 Arrived on job for stove top burner not igniting very easily. Upon inspection we found that one burner cap and top was not fitting very precisely. Ordering parts. Parts just need to be dropped off. ; ordrng 1 WP98017461 (cap-burner) and 1 WPW10636224 (burnr-top)
Near , TX 78610
Leonardo
Job Details: 01/22/2020
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site to replace console. Replaced console test unit and unit test good job complete.
Near Burnet, TX 78611
Jonathan S
Job Details: 01/22/2020
DISHWASHER KITCHENAID KUDS30IXBL0 "Arrived on site for dishwasher motor making a humming noise when running. Performed diagnostics mode and found fault code F6-E2 inlet valve fault. Monitored test cycle and found unit filled as normal. Found wash motor making abnormal noises. Gained access to chopper wheel and inspected, found minor blockage. Cleared wheel and tested operation. Found motor not as loud and operating. Recommend to replace sump assembly Removed failed sump assembly and installed new. Performed diagnostics mode, monitored test cycle and observed for water leaks. All tested good, no water leaks detected.
Near New Braunfels, TX 78132
Robert
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace parts previously ordered. Replaced evaporator fan motor in fridge. Tested unit and everything is working properly. Complete.
Near Liberty Hill, TX 78642
James
Job Details: 01/22/2020
REFRIGERATOR FRIGIDAIRE FRT18B4AWA Arrived on site and found freezer evaporator frozen solid and no air flowing. Found fan motor working. Found cause of evaporator freezing due to bags blocking entire return air vents. Tested defrost cycle and timer and found to be good. Instructed customer of finding and recommended unplugging unit for 48 hours to allow unit to thaw. Job complete
Near Austin, TX 78723
Wesley
Job Details: 01/22/2020
VENTHOOD UNKNOWN UXT5536AAS3 Arrived onnsite and found slight rattle on 2 speed. Adjusted support and sound block. Unit is now operating quietly. All checks good.
Near Bastrop, TX 78602
Scott
Job Details: 01/22/2020
DRYER MAYTAG MEDX655DW1 "Arrived on site ,installed door switch . No lint build up at time of service . Job complete ."
Near Austin, TX 78745
Leonardo
Job Details: 01/22/2020
MICROWAVE ELECTROLUX EI30BM55HSA "Arrived on site to test microwave, upon inspection we found the mag had cracked causing no heat, replaced cap mag and diode, retested and heat was repaired.
Near Waco, TX 76710
Jonathan M
Job Details: 01/22/2020
DRYER WHIRLPOOL WHD5090GW0 Arrived on site for dryer that was showing an F1 through F4 code. Inspected unit and work area. Found bad control. Replaced control and tested unit. Unit worked as designed. Call complete.
Near , TX 78620
Kevin
Job Details: 01/22/2020
RANGE MAYTAG JES8850BAB "Arrived on site and found left front element will not turn on, it will need to be replaced. Also found temperature range for oven is off and adjusted it in set up to correct issue.ordrng 1 12001656 (sensor,ovn) and 1 W10823711 (elmnt-surf)"
Near Harker Heights, TX 76548
Al
Job Details: 01/22/2020
COOKTOP KITCHENAID KICU569XSS Arrived to inspect induction cooktop with a shattered glass.The unit was still inside the box in the garage.I verified the complaint and left the replacement cooktop and gasket with the customer at his request.He advised he will install the unit soon.Job complete
Near Austin, TX 78703
Wesley
Job Details: 01/22/2020
DRYER LG DLG7301VE
Near , TX 78619
Kevin
Job Details: 01/22/2020
DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site and replaced vent fan and 0WI sensor recommended by tech line on previous visit. After replacement dishwasher will complete a diagnostic cycle. No water leaks from connections at time of service, job complete"
Near Burnet, TX 78611
Jonathan S
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW4815EW1 "Arrived on site for washer not filling all the way up. Performed diagnostics mode and checked fault codes. Found F8-E1 long fill. Performed automatic test mode and found hot water solenoid not opening. Performed manual test mode o confirm failure. ; ordrng 1 W11210459 (INLET VALVE)"
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/22/2020
RANGE WHIRLPOOL GW397LXUS06 "Arrived to inspect unit with Ruth knob not Turing and no functional 0 button. Unit would need labor and membrane to repair.
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/22/2020
COOKTOP KITCHENAID KGCU462VSS02 "Arrived to inspect unit with seal sticking out of edges, was Able to shove seal back in to sides."
Near Cedar Park, TX 78613
Cliff
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site to replace previously ordered parts for refrigerator. Upon removing back cover noticed large oil spot on lower compressor compartment cover and rusted condenser line. Condenser line has failed and released all refrigerant from the unit. Condenser will need to be replaced along with compressor and filter dryer to complete repair. Will need second technician to hold refrigerator to remove condenser and three hours to complete repair.; ordrng 1 2MAN3HOURJOB (2MAN 3 HOUR JOB) and 1 W11164117 (CONDENSER)
Near New Braunfels, TX 78130
Robert
Job Details: 01/22/2020
REFRIGERATOR AMANA ASI2575FRB00 Arrived on job for refrigerator not cooling. Upon inspection we found that the evaporator was frozen over. We defrosted the evaporator and found the heating element unplugged. Re connected the heater and tested functionality. Everything working properly. Complete.
Near Austin, TX 78746
Luis
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KSSC42QVS05 Arrived on site for water leaking. Found water leaking from housing on icemaker assembly diagnosed unit will need a new icemaker. Installed a new icemaker icemaker ran through a cycle and filled with water.
Near Liberty Hill, TX 78642
Cliff
Job Details: 01/22/2020
FREEZER MAYTAG MFC2062FEZ02 Arrived on site to diagnose a refrigerator that is frosting in the freezer. Tested unit and found no mechanical failures and frost has dissipated on its own. Advised homeowner freezer door may have been slightly cracked overnight causing excess frosting in the unit. No further repairs are needed at this time and no leaks were found at time of service.
Near Austin, TX 78751
Wesley
Job Details: 01/22/2020
OVEN WHIRLPOOL KEBS207BSS01 "Arrived onnsite and diagnosed damage to cabinet claim. Not cosmetic, functional. Underside drawer is obstructed.
Near Kyle, TX 78640
Richard
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived onsite for the dishwasher dispenser lid not latching. During testing found that latch and actuator were broken. Replaced latch,actuator,solenoid. Dishwasher door latch tested good. Complete"
Near Austin, TX 78702
Luis
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL M1TXEGMYS01 "Arrived on site for water leaking. Removed evaporator cover found a frozen drain,removed all ice defrosted drain,checked water flow through drain good.
Near Kyle, TX 78640
Robert
Job Details: 01/22/2020
DRYER WHIRLPOOL WGD5620HW1 Arrived on job for dryer not powering up. Upon inspection we found that the control board is non responsive even though we have 120 Volts going to it. Ordering parts. Office to reschedule.; ordrng 1 W11331277 (CONTROL UNIT ) and 1 W11378949 (CONSOLE UI)
Near Seguin, TX 78155
Richard
Job Details: 01/22/2020
RANGE WHIRLPOOL WFC150M0EW3 Arrived onsite for the oven with error code F9. During testing found that error code F9 is a miss wiring fault. Checked voltage and found 123VAC on L2 and 123VAC on the neutral and zero volts on L1 advise customer to have electrician to repair the wall outlet wiring. Complete.
Near Killeen, TX 76542
Al
Job Details: 01/22/2020
WASHER MAYTAG MVWX655DW0 Arrived to inspect washer not operating properly.Ran diagnostics test mode and found the gear case to be defective.Advised customer of the diagnoses
Near The Hills, TX 78738
Brandon
Job Details: 01/22/2020
RANGE JENN-AIR JIS1450DP2 "Arrived on site for customer complaint of unit shutting off and beeping during use, found F2E1 error code, stuck keypad, I cleared error code and reset control and boiled some water on multiple burners, unit tested good. If problem continues, will need keypad and module."
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "Arrived to inspect unit with frost in freezer and water in RF . Found door was flipped in install and was not assembled correctly causing big gaps on freezer and RF sections, was able to correct mistakes and was able to get both door to seal properly"
Near Waco, TX 76705
Jonathan M
Job Details: 01/22/2020
WASHER MAYTAG MVWB835DW4 "Arrived on site for washer that would not start past filling. Inspected unit in work area. Did a power cycle on the unit before Placed unit in service diagnostics and found an F0E3 (overload) and F2 E1 (UI stuck button) error codes. Ran unit through an auto test through service diagnostics and unit ran as designed. Had customer run a load of laundry and unit filled, agitated, and drained. Did not stay for entire cycle. Call complete."
Near Burnet, TX 78611
Jonathan S
Job Details: 01/22/2020
OVEN WHIRLPOOL WFG320M0BW2 Arrived on site for oven not heating to proper temperature. Performed temperature test on bake mode at 350°. Found average temperature at 340°. Went to calibration settings and found unit had been calibrated -20°. Set back to factory settings at 0. Heated unit to 400° to insure it would reach temperature. Spoke with customer on user care guide. All tested good.
Near The Hills, TX 78738
Brandon
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived on site to replace faulty control, I found it was the wrong control, ordering control. ; ordrng 1 WP2303843 (cntrl-elec)"
Near Killeen, TX 76549
Al
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect dishwasher not filling.Noticed the bottom spray arm was not installed properly.Cleared the debris from underneath float switch and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78759
Andy
Job Details: 01/22/2020
WASHER WHIRLPOOL MAH5500BWW Arrived on site for washer softener not draining. Upon arrival customer informed that unit is getting very loud as well. Tested and inspected unit and found failed dispenser bottom and tubs will need to be replaced.
Near McDade, TX 78650
Scott
Job Details: 01/22/2020
DRYER MAYTAG MEDB855DC4 "Arrived on site for dryer shutting off early . Checked moisture sensor ,t-stats , harness . All checked normal . Replaced control, tested unit all checked normal . No lint build up at time of service . Job complete ."
Near Austin, TX 78745
Kevin
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM "Arrived on site and inspected refrigerator and found ice buildup beneath icemaker on freezer liner, took one picture icemaker is either leaking or waterline to it is. Will bring back all relevant parts to correct issue. Refrigerator Will need to be defrosted, customer has read and signed defrost waiver. No water leaks from connections at time of service; ordrng 1 4317943 (icemaker only) and 1 4387491 (insert) and 1 NEEDAUTHO and 1 WP1106508 (gasket) and 1 WP2196157 (fitting) and 1 WP488878 (clamp) and 1 WPW10238092 (tube-water)"
Near Austin, TX 78741
Jacob
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit getting frosting in freezer and leaking. Tested unit found that rubber gasket was bad. Changed gasket. Tested unit. Unit test good. No issues at this time. Job complete
Near Killeen, TX 76549
Al
Job Details: 01/22/2020
COOKTOP WHIRLPOOL WFE505W0HB1 Arrived to inspect back left burner not working.Confirmed the complaint and ordered an infinite switch.; ordrng 1 WP3149404 (INFINITE SWITCH LEFT REAR)
Near Georgetown, TX 78628
Tyler B.
Job Details: 01/22/2020
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived to install cooktop , removed and replaced replaced and tested good"
Near Bellmead, TX 76705
Jonathan M
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Survived on site to install previously diagnosed part. Replaced all pieces of the left-hand door and replaced onto new door. Tested unit and unit worked as designed. Call complete.
Near Volente, TX 78641
Lou
Job Details: 01/22/2020
COOKTOP WHIRLPOOL WCG55US6HS00 "arrived on site to inspect cooktop burner flames. Upon further inspection, the customer advised that the flames were red and they were connected to propane. I tested all of the burners and all appeared to be normal and consistent with the way flames appeared from propane. Checked the orifices and they were good. I advised the customer that the red tips were normal and possibly due to the sealant used at the gas line connections mixing with the gas and burning off, but nothing to be alarmed with. No gas leaks detected during service, job completed."
Near Austin, TX 78758
Andy
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator leaking from ice maker. Tested and inspected unit and found water not coming from ice maker. Found hole under evaporator to drain tube clogged with foam from factory. Defrost and remove all ice and cleared hole. Tested unit and all operations are normal. Advised customer to keep an eye on unit. Customer signed waiver. No water leaks present after service.
Near Austin, TX 78759
Andy
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW8900BC0 Arrived on site for washer leaking. Tested and inspected unit and found unit only leaks at left front and at beginning of cycle when dispenser is filling. Found no leaks with hose or dispenser. Found that tub is sitting too far back and that tub ring is not catching all the water and that unit will need to be leveled with tub coming more to the front.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 01/22/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site for for oven not preheat good properly and timer shutting oven off. Performed temperature test on bake mode at 350°. Found average temperature at average temperature at 350°. Tested timer several times while testing and found no issues. Spoke with customer on the difference between cook time and timer. Spoke with customer on user care guide. All tested good.
Near Austin, TX 78723
Wesley
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived onnsite and provided customer with advice based on concerns with functionality and error code occurance, no saved errors. No leak at time of service. Ran test 12 and quick wash. All checks good. Advised customer on findings. Advised on use and care."
Near Lakeway, TX 78738
Brandon
Job Details: 01/22/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site for customer complaint of unit not drying properly, noise, and lint on wrong side of screen. Found blower wheel is stripped and moving freely on motor shaft. Ordering blower wheel and motor. Unit is heating. ; ordrng 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve)"
Near Austin, TX 78736
Luis
Job Details: 01/22/2020
REFRIGERATOR JENN-AIR JF36NXFXDE00 "Arrived on site for no ice. Tested icemaker no water entering icemaker,isolation valve powering on diagnosed faulty icemaker water valve. Installed a new valve tested icemaker,icemaker ran through a harvest and filled with water. Repair covered under AUTHO S92190"
Near Bluffton, TX 78607
Jonathan S
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for washer not draining. Customer stated that had to bucket water out and will not allow another cycle to start. Inspected unit and work area. Found drain line was for a dishwasher. Performed diagnostics mode and checked fault codes. Found F9-E1 long drain. Tested drain pump and found activating. Found retailer had replaced drain line, due to not long enough to reach drain. Will need to replace drain line and bring extension if need. ; ordrng 1 285863 (drain hose) and 1 W10919003 (DRAIN PUMP) and 1 W11244231 (DRAIN HOSE)"
Near Austin, TX 78757
Andy
Job Details: 01/22/2020
DRYER WHIRLPOOL MEDC465HW0 Arrived on site for dryer only heating on low. Tested and inspected unit and found failed temperature switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Georgetown, TX 78633
James
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRFC400ESS00 Arrived on site and found incorrect rails received. Reordering rails and will return; ordrng 2 WP13055901 (slide)s
Near Austin, TX 78746
Luis
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for no ice and loud noise. Tested dispenser no water power to valve,found failed led in freezer,diagnosed unit will need a new led module and valve. Installed anew valve and led,powered unit on all leds working tested water dispenser unit working as designed. used 1 W11205083 (MODULE) from stock"
Near Round Rock, TX 78681
Paul
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator with possible failed controls causing dispensing issues. I found the water dispenser working as designed. Ms stated they heard the ice maker water come on and water ran out of the ice chute. I found the icemaker completely jammed up and packed with ice between the ice maker and the housing. I removed all of the ice and tested the ice maker. The unit cycled and filled working as designed. Ms stated that when the unit wouldn’t dispense water she opened and closed the door and it would work. The FC door concave area but it is contacting the switch. I opened and closed the door multiple times and finally got the switch to fail keeping the lights on with the door closed. The door switch needs to be replaced. Ordering W11396033 SWITCH. Will return with the icemaker just in case it jambs again. ordrng 1 W11396033 (SWITCH)
Near Spicewood, TX 78669
Luis
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install valve tech support advised replacing. Replaced valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Repair covered under manufacture sealed system warranty"
Near Bastrop, TX 78602
Scott
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for upper stop racks falling out . Replaced stops . Upper rails are secure. No water leaks detected at time of service . Job complete .
Near Leander, TX 78641
Lou
Job Details: 01/22/2020
DRYER WHIRLPOOL WED4950HW0 "arrived on site to inspect dryer not working. Upon further inspection, I turned the timer on and pressed start and nothing happened. I found the door switch is working as I opened the door and the inner light came on. Tested voltage to the timer and found none. Checked ohms to the fuse and found it open. Replaced the fuse and retested the unit and still won’t start. Replaced the timer and retested the unit and it operated as designed. No lint observed during service, job completed."
Near Austin, TX 78733
Leonardo
Job Details: 01/22/2020
DISHWASHER BOSCH SHE43RF5UC "Arrived on site to test unit, upon inspection we found the bottom cover was full of water which triggered the leak sensor, removed water and retested, found no problems, cycles are completed. No leaks detected. Complete"
Near Austin, TX 78746
Leonardo
Job Details: 01/22/2020
DISHWASHER KITCHENAID KUDS30IXBL6 "Arrived on site to test unit, upon inspection we found even without soap that the dishwasher was making a lot of suds due to oversoap. Tested function of unit, tested good, Complete"
Near Austin, TX 78750
David Z
Job Details: 01/22/2020
OVEN KITCHENAID KOSE500ESS04 "Arrived on site to diagnose dead oven with no power. Performed diagnostic and checked thermal fuse, and found thermal fuse blown. Customer had informed,Ed me the door was found cracked open after cooking, and steam had gotten behind UI panel and blown fuse. Unit is leaning forwards in the cabinet and needs to be shimmed to level it out. May have resulted in leaning forward and door having issues closing. Advised customer to shim the unit and make sure door is closed and they should be fine. Replaced thermal fuse and retested. All is working as designed. Call complete."
Near Bee Cave, TX 78738
Brandon
Job Details: 01/22/2020
OVEN WHIRLPOOL WOD51EC0AB03 "Arrived on site to replace cooling fan, after replacing, unit tested good."
Near Austin, TX 78734
Brandon
Job Details: 01/22/2020
DRYER MAYTAG MGD8200FW1 "Arrived on site to replace control panel, after replacing panel, unit tested good."
Near Troy, TX 76579
Jonathan M
Job Details: 01/22/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed front panel and tested unit. Sound was not coming from the motor but from the left wheel rotating the drum. Removed drum and spun the wheel by hand. The wheel would intermittently make a loud squeak and grind sound, customer stated that was what they were hearing. Removed wheel and found inside rusted. Used wheel from new repair kit and tested unit, unit worked as designed. Call complete."
Near Round Rock, TX 78664
Paul
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onsite for the refrigerator with ice build up in the FC and the door not closing properly. I found product choking off the vents in the FC. I showed the vents to the customer and explained that they needed to stay cleared from product for proper air flow. I found the coil good and the unit working as designed. I found large gaps between the chassis and liner. I sealed the gaps with Whirlpool sealant. Call complete.
Near New Braunfels, TX 78132
Robert
Job Details: 01/22/2020
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on job for ice machine not producing ice. Upon arrival customer stated that the ice machine was now working after he tightened a leaking drain plug. Ran diagnostics and found no issues. Icemaker is making ice. Complete
Near Liberty Hill, TX 78642
James
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and tested operation. Found breaker has tripped. Ran diagnostics and found no faults. Found unit has shorted owi sensor. Installed new and tested. Unit working properly. Job complete
Near , TX 78628
Jonathan S
Job Details: 01/22/2020
OVEN WHIRLPOOL WOS51EC7HS01 Arrived on site for oven heating to hot. Performed temperature test on bake mode at 350°. Found average temperature at 370°. Calibrated unit -20°. All operations tested good.
Near Leander, TX 78641
Cliff
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to diagnose a dishwasher that is not fully draining. Tested unit and found debris in check valve. Remove debris from line and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Hutto, TX 78634
Paul
Job Details: 01/22/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived onsite for the freezer with a sealed system failure. I found the compressor defective. I evacuated the system and replaced the compressor and drier. I installed an access valve on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.6 oz’s of R134A. I tested the unit and it is working as designed. Call complete.
Near Leander, TX 78641
Cliff
Job Details: 01/22/2020
OVEN KITCHENAID KEBS107SSS04 Arrived on site to re-diagnose an oven is not heating properly. Found bake element not fully wired during previous repair causing it not to work. Re-wired element properly and tested unit. Found all parts and components are fully functional and no further repairs are needed.
Near Smithville, TX 78957
Scott
Job Details: 01/22/2020
RANGE GE JGBS30REK2SS "Arrived on site for oven not coming on. Igniter not even lighting . Changed out reg/ safety valve . Test unit ,oven is now lighting and preheating . No gas leaks detected at time of service . Job complete ."
Near Waco, TX 76705
Jonathan M
Job Details: 01/22/2020
DRYER MAYTAG MEDB835DW4 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced blower wheel and one roller. I found and replaced another triangle clamp on another roller. Tested unit and unit worked as designed. Call complete.
Near Florence, TX 76527
Dylan T.
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived on site customer complaint was washer wasn’t washing the clothes properly because it wasn’t adding water need to order a water valve; ordrng 1 W10701459 (valve)
Near Georgetown, TX 78626
Al
Job Details: 01/21/2020
DRYER MAYTAG MVWB765FW3 Arrived to inspect washer issues.Ran diagnostics test mode and unit had a hard clicking and grinding noise from underneath.Removed and replaced the gear case and agitator.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78746
Kevin
Job Details: 01/21/2020
DRYER WHIRLPOOL WED9500TW2 Arrived on site and inspected dryer and found when start button is pressed relay on control board clicks and an F1 error shown. A new control board will be needed to correct the issue.
Near Killeen, TX 76549
Arthur B.
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite for customer complaint of FV section light not coming and frost build up. Upon review and inspection, found FC door warped on top causing warming air to enter making frost. This is also causing door switch to freeze shut. Ordering door to complete repair. All water connections were dry at time of service.; ordrng 1 W11307257 (dor-fip FC SS)"
Near Austin, TX 78757
David Z
Job Details: 01/21/2020
DISHWASHER GE GSD3340K55SA "Arrived on site to diagnose a dishwasher that was not moving the spray arm. Performed diagnostics optics and found spray arm was barely moving, and found it was chopped on bottom and had a broken tab. Unit is pumping water and you can hear it, but arm isn’t moving. Ordering spray arm pieces. WD12X10244 arm base, WD01X10342 coupler, WD22X10055 spray arm, WD12X10357 filter. Will bring pump back in case needed. Reassembled unit. .; ordrng 1 WD01X10342 (dishwasher coupler) and 1 WD12X10244 (base spray arm) and 1 WD12X10357 (filter fine asm) and 1 WD22X10055 (spray arm weld)"
Near , TX 78641
Paul
Job Details: 01/21/2020
OVEN WHIRLPOOL WOS51EC0HS00 Arrived onsite for the oven with baking issues. Ms stated the oven browns too fast on the top of product before the rest of the product is done. I tested the oven temps at 350 degrees. I found the oven cycling between 331-384 degrees. I put a -10 degree offset in the control and tested. The temp is averaging 348 degrees and is working as designed. Mr and I put in a pre-cooked loaf of bread that MW stated had been burning on the top at 350 degrees for 3 minutes and the loaf came out perfect and crisp on all sides. Call complete.
Near Leander, TX 78641
Lou
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW7300DW1 "arrived on site to inspect washer making noises. Upon further inspection, the customer advised that the unit has begun to make the squeaking noises it made before the last repair. I placed the unit in diagnostics showing error code F0E5-off balance load. Cleared the code and continued with testing. Unit operated as designed with no unusual noises. I placed the unit in manual test mode and tested high speed spin and still could not duplicate the noise. I tilted the unit back and found where the rotor appeared to have been rubbing on the floor due to the weight of the basket and the unit feet not lowered enough. I lowered the feet raising the unit up and retested and the unit is operating as designed. No,water leaks observed during service, job completed."
Near Kyle, TX 78640
Kevin
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site and inspected washer and found saved error codes for overload, off balance load, locked rotor, long fill. Found drain hose is sealed into PVC and has no air break. Basket wobbles on shaft, attempted to inspect it further and wash plate would not separate it is seized will need to bring back all associated parts. Wash plate will need to be broken off, no water leaks from connections at time of service.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 W10915700 (stator) and 1 W10915701 (rotor)"
Near Temple, TX 76501
Jonathan M
Job Details: 01/21/2020
OVEN WHIRLPOOL WFE505W0HZ1 Arrived on site for oven with an F5 E1 code. Inspected unit in work area. Unit displayed both at 5 E1 (door latch operation) and F1 E0 (control board failure) codes.
Near Blanco, TX 78606
James
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site and tested operation. Found unit trips breaker with in 20 seconds of powering on. Tested fans and found evaporator fan motor reading open. Also found control visibly failed. Replaced both and found unit still tripping breaker. Ohmed compressor and found sidings shorted to body of compressor. Installed new compressor, stub, and drier. Charged with 5oz 134a and tested. Unit now operating properly. Job complete"
Near Austin, TX 78731
Cliff
Job Details: 01/21/2020
RANGE WHIRLPOOL JES8850BAS Arrived on site to diagnose a range with a burner that is not functioning. Tested unit and found infinite switch and burner for left front burner both shorted. Also knob will need to be replaced. Replace switch today and am ordering burner and switch.; ordrng 1 W10823722 (elmnt-surf) and 1 WP74011579 (knob cust)
Near Austin, TX 78721
Scott
Job Details: 01/21/2020
WASHER ELECTROLUX EFLW317TIW1 "Arrived on sit for unit stopping cycle . Ran diagnostics ,for door lock error . Replaced lock ,reran diagnostics .got motor control error .ordering motor motor control, control,wl sensor . Will need two men . ; ordrng 1 2MAN and 1 5304505436 (WL SENSOR ) and 1 5304510357 (CONTROL) and 1 5304515226 (MOTOR ) and 1 5304516720 (MCU)"
Near Canyon Lake, TX 78133
Richard
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW4950HW1 Arrived onsite for the washer leaking water. Upon inspection found that the washer was damaged from during the shipping process. Water valve was broken and and lid latch was broken. Could not get the lid off because it was damaged. Customer called the company they bought the washer from and they stated that they are in the process of giving the customer a replacement washer. Complete.
Near Austin, TX 78729
Wesley
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived onnsite and found unit running with both compartments at room temp. Took amp draw and found .3 amps. Advised customer that unit has failed sealed system and will need compressor. Possible cause poor airflow due to obstructed condenser coils. Office to reschedule. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)
Near Austin, TX 78741
Leonardo
Job Details: 01/21/2020
RANGE WHIRLPOOL WFE301LVQ0 "Arrived on site to test unit, upon inspection we found the broil element was not getting correct voltage from board, replaced board and retested, element flowed and passed tests, sent invoice to office to run cc. Complete Wpw10476684"
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/21/2020
MICROWAVE WHIRLPOOL WMH53521HZ0 "Arrived on site for microwave making loud buzzing noise. Gained access to high side circuit. Tested diode and found failed diode. Tested magnetron to ground and found fail magnetron. Recommend to replace high voltage side.
Near New Braunfels, TX 78130
Richard
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for the washer not going into the spin cycle leaving clothes wet. Ran diagnostics and found no error codes and realized that the customer was using normal regular cycle and found that the spin cycle feature was turned off causing the issue. Turn spin cycle on and washer tested fine and no leaks detected. Complete
Near Temple, TX 76502
Jonathan M
Job Details: 01/21/2020
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for microwave with broken light. Customer advised that he had broken it trying to take it out. Found light bulb broken at the stem still tightly woven in the socket. Removed old lightbulb and replaced with new light bulb. Unit worked as designed. Call complete.
Near New Braunfels, TX 78132
Robert
Job Details: 01/21/2020
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for complaints of the oven liner bubbling. Upon inspection we found that the lower portion of the liner is in fact bubbling and peeling up. Called tech line and they advised us that this a a cosmetic issue and is only covered the first 30 days of purchase. Sr 7726941482 gave customer the phone number for customer care. Complete.
Near Austin, TX 78704
Jacob
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived onsite for unit not making ice. Tested unit. Found that ice maker was not responding in diagnostic mode. Ordered correct part. Rescheduled with customer ; ordrng 1 W11115534 (icemaker)
Near Austin, TX 78704
Luis
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue. Found fresh food evaporator incased in ice ran diagnostics diagnosed faulty thermistor,replaced motor assembly,secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Ran diagnostics test air flow good. Changed defrost setting to basic.