Near Georgetown, TX 78633
Lou
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to inspect refrigerator ice maker not working/wires cut. Upon further inspection, I removed the ice maker and found the fill tube heater wires broken. I removed and replaced the fill tube/heater and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Brandon
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of ice bin broken, found out that the installers did not remove packing material inside of ice bin section and bin was stuck after it made ice. Ice bin was broken, ordering ice bin. ; ordrng 1 W11185686 (ICE BIN)"
Near Marble Falls, TX 78654
James
Job Details: 06/29/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site and installed new control, rotor and stator. Tested operation and found unit working properly and all functions test good. Job complete"
Near Austin, TX 78701
Leonardo
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to test unit not washing. Tested unit and found bad pump and motor. Need to order WPW10605057.. Office to reschedule.; ordrng 1 WPW10605057 (PUMP AND MOTOR )
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect range oven not working. Upon further inspection, I tested the cooktop and all burners except the middle burner were operating as designed. I cleaned the middle burner head and retested and all burners operate as designed. I tested the oven on Bake at 350 degrees and could hear the control relay click, but the ignitor never began to glow.No gas leaks detected during service.; ordrng 1 W10888179 (bulb-light) and 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)"
Near Kyle, TX 78640
Jacob
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for basket to unit had dropped and unit stuck draining. Tested unit. Found that suspension had gone bad and control board was no good. Replaced both parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Marble Falls, TX 78654
James
Job Details: 06/29/2020
RANGE WHIRLPOOL KDRS463VSS04 Arrived on site and tested operation. Found 3 of 4 burners have large yellow flames. Verified correct orifices and found to be good. Found regulator not set correctly. Corrected orifice and adjusted flames to correct size. Unit tests good. Job complete
Near VLG O THE HLS, TX 78738
Leonardo
Job Details: 06/29/2020
OVEN KITCHENAID KOCE500ESS09 Arrived on site to replace front outer door. Opened new box and part was damage. Ordering new door again W11354870 tech to check for damage at storage to make sure it’s good before coming out. ; ordrng 1 W11354870 (OUTER OVEN DOOR)
Near Round Rock, TX 78681
Kayman
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW7000DW1 Arrived onsite for washer water valve or connections leaking upon inspection I found that when the hot and cold valve is engaged the valve begins to leak from the middle stopper. I replaced the valve No leaks detected after repair. Job complete.
Near Austin, TX 78739
Scott
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB01 Arrived on site for filter issues . Found filter cap defective . Will need to order cap . No water leaks detected . Call to set return .; ordrng 1 W11189114 (cap-filter)
Near Cedar Park, TX 78613
Kayman
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived onsite for previously diagnosed parts. I replaced the RC evap thermistor and harness. Unit is working as designed. Job complete.
Near Austin, TX 78738
Brandon
Job Details: 06/29/2020
VENTHOOD WHIRLPOOL UXT5536AAS3 "Arrived on site for customer complaint of buttons getting stuck behind stainless steel paneling. I found the control to be working, but the stainless steel was bent, I was able to adjust and tweak the stainless housing behind where the control mounts, unit tested good."
Near New Braunfels, TX 78132
Luis
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for no ice and not freezing correctly. Checked freezer found freezer not freezing items,removed compressor cover checked weld joints and tubing,found uv leaking from heat exchanger in compressor compartment slightly adjusted exchanger verified leak at exchanger
Near Austin, TX 78739
Leonardo
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site to test heating element with melted debris. Replaced heating, tested unit and unit heats and functions correctly. During inspection found leaking pump and motor. Need to return to replace leaking pump and motor ordering new pump and motor WPW10605057 Office to reschedule ; ordrng 1 WPW10605057 (PUMP AND MOTOR )"
Near Austin, TX 78759
David Z
Job Details: 06/29/2020
OVEN JENN-AIR JJW2730WS02 "Arrived on site to diagnose an oven that is not heating or starting either oven. Performed diagnosis. Found F1E1 error present, for appliance manager not working. Tried running both ovens and neither one will heat. Ordering UI and Appliance manager control. Appliance manager will need to be changed out, bringing UI if also needed. Office to reschedule when parts are available. ; ordrng 1 W10617330 (panl-cntrl) and 1 WPW10292568 (cntrl-elec)"
Near Austin, TX 78702
Leonardo
Job Details: 06/29/2020
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site to test unit for upper right track function. Found right track broken. Replaced track, tested unit. Unit functions properly. Job complete"
Near Austin, TX 78749
Kevin
Job Details: 06/29/2020
WASHER MAYTAG MVWB835DW4 "Arrived on site and replaced control board diagnosed on previous visit. After replacement washer past calibration 52 and test 51 properly no water leaks from connections at time of service, job complete. If anything further happens lid lock should be replaced."
Near Hutto, TX 78634
Andy
Job Details: 06/29/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range tripping breaker. Tested and inspected unit and found failed harness. Ordering needed parts. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10914403 (harns-wire) and 1 W11173616 (cord-power)
Near Austin, TX 78723
Luis
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for no cool. Pierced low side pressure reading -25 installed a uv drier,while installing uv drier found cap tube loose and disconnected from liner
Near Austin, TX 78739
Luis
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for no lights and no water. Found no lights powering on ui not registering doors open and no function from dispenser. Replaced defective main control,powered unit on all lights working tested water dispenser unit working as designed."
Near Hutto, TX 78634
Kayman
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite to install previously diagnosed parts. I installed the control. I ran a auto diagnostics cycle and unit is working as designed. Job complete.
Near Austin, TX 78746
Scott
Job Details: 06/29/2020
DRYER MAYTAG MEDB835DC4 Arrived on site for dryer making noise . Ran diagnostics got AF error code . Didn’t hear meter on metal sound but dryer was making unusual noise . Ordering repair kit . Call to set return .; ordrng 1 4392067 (dryer repair kit) and 4 MOTORMOUNTPADSs
Near Austin, TX 78732
Wesley
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDT910SAYM1 Arrived onsite Advised customer that diverter valve is leaking and sump and motor will be needing.
Near San Marcos, TX 78666
Richard
Job Details: 06/29/2020
OVEN WHIRLPOOL WFG505M0BB2 Arrived onsite for the oven not heating. Replaced IGNITOR and oven tested good.
Near Luling, TX 78648
Richard
Job Details: 06/29/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite for the refrigerator ice will not dispense. During testing found that there was ice build under the ice container where the auger shaft goes into. Removed ice build and tested. Ice is dispensing good. Complete
Near Georgetown, TX 78628
Cliff
Job Details: 06/29/2020
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that is not starting. Tested unit and found open thermal fuse. Replaced thermal fuse and tested unit. Found all is functioning properly at this time
Near Austin, TX 78739
Leonardo
Job Details: 06/29/2020
OVEN GE JT5000SF3SS Arrived on site to for fan making noise. Found fan blade hitting covers. Ordering new WB37T10021 cover convection fan and new WB37T10022 duct convection fan office to reschedule ; ordrng 1 WB37T10021 (COVER CONVECTION FAN ) and 1 WB37T10022 (DUCT CONVECTION FAN )
Near Austin, TX 78717
David S
Job Details: 06/29/2020
DISPOSAL WHIRLPOOL 1.873 I arrived on site for disposal not working. I inspected the unit and work area. I found the breaker was tripped. I reset the breaker and tested the disposal. The disposal came on and tripped the breaker. The disposal will need to be replaced. I replaced the disposal and tested it for leaks. No water leaks detected. Job complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for oven combo not able to set clock and intermittent response for keys. Performed diagnostics diagnostics diagnostics mode and checked fault history and found error codes. Found when attempting to set time unit would power off and reset. Called tech support and spoke with Dustin (7728180470). He stated to replace UI/console. Found no ETA available on part. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE APPOINTMENT ) and 1 W11297728 (UI)
Near Pflugerville, TX 78660
Andy
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for refrigerator gasket issues. Tested and inspected unit and found mis shaped gaskets. Heat treated and re shaped gaskets. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
David S
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 A iced on site to install freezer door. I opened the box to Inspected the door and found it is the wrong door. We received a black door and the customers fridge is stainless steel. I am ordering another door to complete the repair LW10913113. Office to reschedule hen part becomes available.; ordrng 1 LW10913113 (dor-fip)
Near Pflugerville, TX 78660
Scott
Job Details: 06/29/2020
COOKTOP WHIRLPOOL WFC150M0EB2
Near Austin, TX 78749
Kevin
Job Details: 06/29/2020
WASHER MAYTAG MVWB300WQ0 "Arrived on site and inspected washer and found bearing noise during the spin cycle. Attempted to remove basket and found it is seized. Washer cannot be disassembled to be repaired.
Near Leander, TX 78628
Lou
Job Details: 06/29/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to inspect wall oven error code. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F6E4 & F8E0. Cycled the power and followed the tech sheet. I removed and replaced the main control and tested. Unit is operating as designed. Job completed."
Near Austin, TX 78746
Kevin
Job Details: 06/29/2020
WASHER MAYTAG MVWB765FC1 "Arrived on site and inspected washer and found saved error code F6E2 for communication failure, control board and control panel will be needed to correct issue.
Near Buda, TX 78610
Brandon
Job Details: 06/29/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for customer complaint of broken seal, I replaced seal and used adhesive to attach. Unit also had an air flow issue, I recommended vent cleaning."
Near Austin, TX 78737
Luis
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL ED25PWXBN00 "Arrived on site for water leaking,found water consistently dripping from valve causing icemaker to over fill. Replaced defective water valve,no leaks at water valve,tested dispenser no leaks in compressor compartment ran water to icemaker good.
Near Austin, TX 78748
Kevin
Job Details: 06/29/2020
DRYER WHIRLPOOL WED560LHW0 Motor and wheel parts did not return; ordrng 1 W11327190 (WHEEL) and 1 W11327190 (MOTOR)
Near Horseshoe Bay, TX 78657
James
Job Details: 06/29/2020
OVEN JENN-AIR JJW2430WP02 Arrived on site and tested operation. Found no faults in memory. Tested temps and found temps to be correct. Customer is experiencing the display will change temps on its own while baking. Unable to duplicate issue at time of service.
Near Round Rock, TX 78664
Andy
Job Details: 06/29/2020
COOKTOP KITCHENAID WCG97US0HS00 Arrived on site for cooktop burner not lighting properly. Tested and inspected unit and found failed burner heads. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service
Near Austin, TX 78750
David S
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL WDF520PADW7 "Arrived on site for dishwasher not filling with water. I inspected the unit and work area. I found no fault codes in diagnostics, the unit would not fill. I replaced the inlet valve and tested the unit. The unit started to fill but would not wash. I inspected the unit and found good voltage going to the motor and the motor humming. I will have to order the pump and motor assembly o complete the repair. Ordering pump and motor W11025157. ; ordrng 1 W11025157 (pump&motor)"
Near Kyle, TX 78640
Leonardo
Job Details: 06/29/2020
COMPACTOR KITCHENAID KTTS505ESS0 Arrived on site to replace switch. Replaced switch test unit and then spring from actuator came off. Ordering new actuator WPW10451270. Office to reschedule. ; ordrng 1 WPW10451270 (ACTUATOR )
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived on site refrigerator having ice buildup in FC. Inspected unit and work area. Found ice buildup at front rail. Tested door operation and seal. Found gasket sealing. Will need to replace left and right door rails. Found no ETA available on part. Office to schedule for return. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE APPOINTMENT ) and 1 W10625069 (bracket) and 1 W10625070 (bracket)
Near Pflugerville, TX 78660
Andy
Job Details: 06/29/2020
OVEN WHIRLPOOL WOD51EC0AS04 Arrived on site for oven heating issues. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance.
Near Pflugerville, TX 78660
Andy
Job Details: 06/29/2020
RANGE MAYTAG MGR5770ADB
Near Austin, TX 78754
Scott
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived on site for leaking fridge . Found ice build up at bottom of freezer , as well as ringing drain tube clogged with foam insulation . Removed obstructions in drain , water is flowing freely now to drip tray . No other leaks detected at time of service. Job complete ."
Near Georgetown, TX 78626
Cliff
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washer that is not completing cycles. Tested all parts and components and found no mechanical failures at this time. Did note over suds error and long drain error saved in control. Advised homeowner as they were unaware of cleaning cycle. Also advised homeowner that with water softener and excessive suds building overtime cleaning cycle may need to be ran up to once every two weeks to correct issue and prevent it from reoccurring.
Near Austin, TX 78704
Leonardo
Job Details: 06/29/2020
MICROWAVE WHIRLPOOL WMH32519CS "Arrived on site to test unit noise and arc flash. Tested unit and found shorted diode, magnetron and capacitor.
Near Cedar Park, TX 78613
David S
Job Details: 06/29/2020
RANGE WHIRLPOOL WFE515S0ES2 "Arrived on site for oven showing error code f9e0 and tripping the breaker. I inspected the unit and irk area. I found the function to be shorted out and the nuts welded onto the junction bolt. The main harness W11219898, and power cable pt400 with need to be replaced. .; ordrng 2 PARTSRESEARCH (JUNCTION BOLT NUTS )s and 1 PT400 (cord-power) and 1 W11219898 (harns-wire)"
Near Austin, TX 78756
David Z
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRT348FMEZ00 "Arrived on site to diagnose refrigerator that was freezing items in the RC compartment on the back of shelves. Checked unit and found that settings were set to colder, and items were on the back of the shelves and obstructing airflow. Showed the customer the adjustment point for the air channel in the freezer, and also explained to keep all items in the RC shelves pushed forward so that the airflow channel is unobstructed. All is working as designed at this time. Call complete."
Near Round Rock, TX 78681
David S
Job Details: 06/29/2020
OVEN KITCHENAID KODE500ESS04 "Arrived on site to install previous diagnosed parts. I removed the doors and replaced both outer panels and the handles due to rust spots. I removed the control panel and replaced new, due to rust spokes. I reassembled the unit and tested the units operation. Unit is operating as designed. Job complete"
Near Leander, TX 78641
Paul
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRF540CWHB01 Arrived onsite for a refrigerator to replace previous diagnosed parts. I found a very low amount of refrigerant in the system. I replaced the compressor. I installed a dye drier and a low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.00 oz’s of R134A. I tested the unit and found it working as designed. I inspected the evaporator and had a good frost pattern and found no refrigerant leaks on it. Call complete.
Near Austin, TX 78750
David S
Job Details: 06/29/2020
RANGE KITCHENAID KSIB900ESS0 "Arrived on site for range beeping and keys not working. I inspected the unit and work area. I entered diagnostics mode and found the unit showing 5 stuck key faults. I inspected the keypad of the unit, and the wiring for the controls. I will have to replace the keypad console to complete the repair. I am ordering the console W10547093(expart) to complete the repair. Office to reschedule due to availability.; ordrng 1 W10547093 (panl-cntrl)"
Near Georgetown, TX 78628
Cliff
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose a refrigerator that is intermittently not operating properly. Tested all parts and components and was not able to find any failures with unit at this time.
Near Austin, TX 78738
Robert
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived on job to replace refrigerator door. After replacement test operation all functions working properly. Customer said one shelf missing clip. Took pictures and ordered shelf; ordrng 1 W11300659 (GLASS SHELF)
Near Austin, TX 78749
Leonardo
Job Details: 06/29/2020
DISHWASHER WHIRLPOOL KDTE104ESS0 Arrived on site to test unit for unit not washing correctly. Test unit and found unit working as designed at this time. Customer said the unit starts good but then stops spraying but it still continues through the cycle. Advised customer sump and motor could be getting hot and turning off. Will need to order new pump and motor WPW10605057 ; ordrng 1 WPW10605057 (PUMP AND MOTOR )
Near Cedar Park, TX 78613
Kayman
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ Arrived onsite for refrigerator / freezer gasket issue. Upon further inspection of the unit I found a small gap in the gasket. I applied heat to the gasket while I massaged that section in attempt to reform the seal. With success I advised customer to keep that freezer door shut for the rest of the day to give the rubber a chance to form in the correct position. Job complete.
Near Austin, TX 78726
David S
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTE234GBS0 Arrived on site and installed customer ordered parts. I installed the left side upper track and a new adjuster assembly on the left side of the upper rack.
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/29/2020
WASHER ELECTROLUX EFLW427UIW0 Arrived on site for washer making noises when in high spin. Inspected unit and work area. Ran unit in normal spin cycle. Performed diagnostics mode and checked for fault codes. Activated spin cycle.
Near Austin, TX 78729
David S
Job Details: 06/29/2020
FREEZER WHIRLPOOL WRS973CIDM00 "Arrived on site to install previous diagnosed parts. I inspected the unit and work area. I found the fridge going through a defrost cycle when I arrived. I unplugged the fridge and removed and replaced the UI control. I powered the unit back on and tested the fans, thermistors, compressor, condenser fan, I metal defrost, and checked good and are operating as designed. I put the unit into test 38 and forced a short defrost. The unit started to defrost. I did a temp check in the freezer and fridge, I got 5 degrees in the freezer and 40 degrees in the fridge, temps are due to defrost. Unit is cooling properly. No water leaks detected.
Near Austin, TX 78750
David S
Job Details: 06/29/2020
RANGE KITCHENAID KFGG500ESS2 "Arrived on site for oven not hot enough. I inspected the unit and work area. I checked for any fault codes, and found none. I checked the thermostat and it show 75 degrees, the same as my air probe. I did a temp check on the bake setting and found preheat ended at 360 degrees when set to 350 which is normal. The oven went through 3 heat cycles which averaged 350 degrees. I explained how the unit operates to the customer. Unit is operating as designed."
Near Georgetown, TX 78626
Lou
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS00 "Arrived on site to inspect refrigerator ice maker operating intermittently and the right RC door gasket torn. Upon further inspection, I tested temps in the FC=8 degrees, RC=40 degrees, & icebox=7 degrees. I placed diagnostics and tested ice maker showing no error code, tested the IM thermistor and icebox fan and unit is operating as designed. I found the right RC door gasket top flap was torn.I removed and replaced the gasket and shaped it with my heat gun. Once installed, I recommended to the customer to leave the right door closed for 4-5 hours to allow the gasket to shape to the door/chassis. No water leaks observed during service, job completed."
Near Austin, TX 78750
David S
Job Details: 06/29/2020
WASHER KENMORE 110.298228 Arrived on site for washer not starting. I inspected the unit and work area. I found the unit getting proper voltage. I inspected the lid switch and found it had failed. I removed the failed switch and replaced it will be. I reassembled the unit and tested it. The unit filled and operated as designed.
Near Austin, TX 78739
Leonardo
Job Details: 06/29/2020
COOKTOP WHIRLPOOL CCGX2420B Arrived on site to test unit for spark and fire. Test unit and found bad switch. Ordering new switches WP71003385 ; ordrng 2 WP71003385 (SWITCH )s
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to inspect wall oven control panel not working. Upon further inspection, I placed the unit in diagnostics showing error code F6E4. Customer advised that the control panel display was jumping from date/time, the bake screen to the date screen, etc. I am ordering the console ad will return with the prescreened parts. Office to schedule return service, due to console being OOS, at which time I will replace the console and main control. ; ordrng 1 W11297709 (console)"
Near Austin, TX 78738
Robert
Job Details: 06/29/2020
DRYER MAYTAG MEDB765FC0 Arrived on job for complaints of not heating. Tested electrical supply and found no L2 supply. Instructed customer to have electrician correct supply.
Near New Braunfels, TX 78130
Jacob
Job Details: 06/29/2020
DRYER WHIRLPOOL WED6620HC0 Arrived onsite for unit making noise. Tested unit. Could not find any noise issues with unit. Unit working as designed at this time. Job complete
Near Round Rock, TX 78664
Andy
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTM404EWH3 Arrived on site for dishwasher issues and burning smell. Tested and inspected unit and found failed control and drain pump. Ordering needed parts. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10914557 (pump-drain) and 1 W11341628 (CONTROL )
Near Meadowlakes, TX 78654
James
Job Details: 06/29/2020
FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site and installed new door and name badge. Verified proper fit and seal. Unit tests good. Job complete
Near Austin, TX 78732
Wesley
Job Details: 06/29/2020
FREEZER KITCHENAID KBSD608ESS01 Arrived onsite and used one module to repair lighting issue in freezer. All checks good. Unit is now operating as designed.
Near Austin, TX 78738
Robert
Job Details: 06/29/2020
ICE MACHINE WHIRLPOOL KUIX535HPS00 Arrived on job for complaints of noise and no ice. Found no water entering unit. Noise is from a dry pump. Replaced valve and test noise level normal with water in tub. No leaks detected at time of service
Near Austin, TX 78733
Wesley
Job Details: 06/29/2020
WASHER LG WM3360HVCA "Arrived onsite and after shutting main water to house, replaced water salves at washer. Unit is now operating as designed. All checks good. Tested thoroughly with Mr.Advised on repair."
Near Georgetown, TX 78628
Cliff
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found defrost failure on RC evaporator due to miscommunication of controls and thermistors. RC evap harness, user interface, and main control will all need to be replaced to correct issue. Homeowner has signed defrost waiver and is aware to defrost unit 24 hours prior to service.; ordrng 1 W11087438 (motor-evap) and 1 W11330971 (UI) and 1 WPW10675033 (cntrl-elec)"
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to inspect dishwasher door not closing. Upon further inspection , I found the door open ad I opened it all the way and could see that the door wasn’t right. I pulled the unit out to inspect springs and it appears that they have lost their tension and the lower corners of the inner panel are bent/warped. I am ordering the inner panel, springs, link kit and will return with all prescreened parts. No water leaks observed during service.; ordrng 1 8194001 (LINK KIT) and 1 W10861000 (detergent dispenser) and 1 W10919271 (door-inner) and 2 WP8270020 (door spring)s"
Near Manor, TX 78653
Andy
Job Details: 06/29/2020
REFRIGERATOR LG LFX31925ST/00 Arrived on site for refrigerator ice buildup and leaking. Tested and inspected unit and found failed drain tube. Ordering needed part. Office to schedule return trip. Instructed customer to keep close eye on unit to prevent water damage risk. ; ordrng 1 5251JA3003D (DRAIN TUBE) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Lockhart, TX 78644
Richard
Job Details: 06/29/2020
WASHER MAYTAG MVWB725BW0 Arrived onsite for the washer leaking water. Installed new dispenser assembly and tub ring that was ordered. Tested washer and no leaks. Issue has been resolved.
Near Killeen, TX 76543
Al
Job Details: 06/29/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived to inspect washer leaking water.Ran diagnostics test mode and when unit drained the drain exit at the wall sounded like a cup filling with water, then overflowed.Customer was present and saw the issue.She will contact a plumber to fix the drain at the wall.Unit operates as designed.Job complete"
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
OVEN JENN-AIR JJW2430DP01 "Arrived on site to inspect wall oven error code. Upon further inspection, I found the unit non-responsive and showing the error code F2E1. Customer advised the unit light would come on by itself intermittently. I attempted to place in diagnostics and unit filled. I cycled power to unit and removed and replaced the console and cycled power and placed in diagnostics. No error codes showing and correct version installed (14.0.0). Service covered under warranty. Job completed."
Near Kyle, TX 78640
Luis
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived on site for loud noise diagnosed noise from gears in damper control. Replaced defective damper control powered unit on noise no longer present.
Near Belton, TX 76513
Tyler
Job Details: 06/29/2020
DRYER MAYTAG MEDB835DW4 "Arrived on site for a dryer that was making a vibrating noise. Upon further inspection found that all of the dryers running there is a slight vibration to it that is not normal. Will need to come back with parts to make repairs. It looks as though the idle pulls and rollers are internally starting to have bad bearings. Parts ordered: 279640, W11126010, WPW10314173, & WPW10512946; ordrng 1 279640 (pulley,idler) and 1 W11126010 (motor-drve) and 4 WPW10314173 (support)s and 5 WPW10512946 (ring)s"
Near Austin, TX 78730
Wesley
Job Details: 06/29/2020
OVEN WHIRLPOOL WOD77EC0HS01 Arrived onsite and replaced console to fix time and date acceleration. Advised customer on use and care. Al checks good.
Near Austin, TX 78757
Scott
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site ,replaced UI ,control and diffuser . All checked normal . Instructed customer to track temps . No water leaks detected at time of service . Job complete ."
Near New Braunfels, TX 78130
Luis
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived on site for water leaking. Customer defrosted unit installed updated drain tube kit per service pointer. Installed a uv drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. AUTHO for drain tube S38253; used 1 W10619951 (DRAIN TUBE) from stock
Near San Marcos, TX 78666
Richard
Job Details: 06/29/2020
WASHER MAYTAG MVWC565FW1 Arrived onsite for the washer leaking. Ran diagnostics and found that the drain hose clamp had come loose. Adjust hose clamp and retested and leaks detected. All washer functions tested fine. Complete
Near Leander, TX 78641
Lou
Job Details: 06/29/2020
OVEN JENN-AIR JJW2830IL00 "Arrived on site to inspect wall oven door issues. Upon further inspection, I found that the upper door had a small dent in the lower portion the outer door panel. I am ordering the utter assembly and due to the part being OOS, office will schedule return service. ; ordrng 1 W11346915 (GLASS DOOR-SS)"
Near Lampasas, TX 76550
Al
Job Details: 06/29/2020
WASHER GE WHDSR316G2WW "Arrived to inspect knob issues.Discovered the unit will also require a triple valve to repair the leaking issues.Due to no internet services this far out, I’m ordering the valve and the customer will purchase the stainless steel braided hoses and will have them on return visit..; ordrng 1 WH13X10027 (WATER VALVE)"
Near New Braunfels, TX 78132
Richard
Job Details: 06/29/2020
OVEN WHIRLPOOL WOS51EC0HS00 Arrived onsite for the oven console screen blinking. Replaced console and did the setup. Advised customer about the whirlpool app and the software updates. Complete
Near Lampasas, TX 76550
Al
Job Details: 06/29/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived to inspect and replaced a damaged right refrigerator door.Confirmed the damage, removed and replaced it.Customer satisfied.All water lines were dry at the time of service Job complete"
Near San Marcos, TX 78666
Jacob
Job Details: 06/29/2020
DRYER WHIRLPOOL WED8000DW4 Arrived onsite to replace part ordered by previous tech. Replaced drum. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78759
David Z
Job Details: 06/29/2020
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site to diagnose dishwasher leaking water from the front left corner of the unit in the front. Performed diagnostic and test cycle. Found water and soap trails down inner door gasket. Customer informed me that this has happened most cycles but not all, and it’s aWays the front left corner. Gasket looks like it was installed backwards and is not properly sealing. Removed and replaced gasket with new and retested. Also raised front leveling feet to increase the tilt of the unit. Found no further evidence of leak. All is working as designed. Call complete."
Near Kyle, TX 78640
Jacob
Job Details: 06/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for unit having door dent. Looked at unit. Saw dent. Replaced door. Tested unit. No issues at this time. Job complete
Near New Braunfels, TX 78132
Jacob
Job Details: 06/29/2020
OVEN WHIRLPOOL WOD77EC0HS01 Arrived onsite for unit making noise in lower oven when using convection bake. Tested unit. Found noise. Replaced fan motor. Tested unit. Unit test good. No issues at this time. Job complete
Near New Braunfels, TX 78130
Richard
Job Details: 06/29/2020
DISHWASHER JENN-AIR JDB8700AWP2 Arrived onsite for the dishwasher leaking water. Ran diagnostics and found no leaks and no issues with the dishwasher. Advised customer to monitor and I let them know that if there are dishes inside that are not in the correct position it can cause the water coming from the spray arms to deflect off the dishes and into the vent housing and cause a leak under the door. But at found no issues.
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/29/2020
COOKTOP GE JGP945SEK2SS "Arrived on site for cooktop back left burner still clicking when on high. Inspected unit and work. Removed top to gain access to switch harness. Found switch not connected to valve correctly. Made minor adjustment and assembled nit. Tested all burners, all tested good."
Near Liberty Hill, TX 78642
James
Job Details: 06/26/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site and tested operation. Found fan operating properly but doors are leaking heat causing cabinet paint to peel. Also found user interface not responding properly and customer has had the interface change baking temps on its own. Found upper unit gasket flat and not sealing. Also found lower door hinges not closing door completely. Unit will need new upper door gasket, lower door hinges and user interface to repair ; ordrng 2 W10825778 (hinge-door)s and 1 W11297709 (console) and 1 WPW10282960 (gasket-ovn)"
Near Austin, TX 78752
Wesley
Job Details: 06/26/2020
DRYER WHIRLPOOL WED5620HW1 Arrived onsite and found major grinding coming from misshapen blower housing. Returning with motor and wheel and ordering blower housing. All else checks good. ; ordrng 1 WPW10211911 (housing)
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/26/2020
DISHWASHER FRIGIDAIRE EI24ID50QS0B "Arrived on site to install previous diagnosed part. Removed unit to gain activating to upper bearing. Installed spray arm and bearing. Tested operation. All tested good, no water leaks detected.
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/26/2020
OVEN ELECTROLUX EI30EW45PSC "Arrived on site to install previous diagnosed part. Gained access to element, removed failed element and installed new. Found element did not go in as designed and had to separate side to get element in properly. Tested operation. All tested good.
Near The Hills, TX 78738
Brandon
Job Details: 06/26/2020
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for customer complaint of unit not working, found incoming power good and connected properly. Found unit would not fill, or drain properly, also wash motor weak. I checked for broken or pinched wires inside of door, looked good to the naked eye, ordering drain pump, water valve, control board, and main wire harness. Returning tech to replace wire harness and main board first. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10673257 (pump&motor) and 1 W10834770 (harns-wire) and 1 W10913613 (cntrl-elec) and 1 W10914557 (pump-drain)"
Near Harker Heights, TX 76548
Jonathan M
Job Details: 06/26/2020
WASHER MAYTAG MVWX655DW1 Arrived on site for washer that keeps draining and won’t select a cycle. Inspected unit and work area. Removed consul and plug-in end. Found unit starting to drain immediately once plugged in. I removed the pressure hose and blew through it. Found it empty but the unit continued to drain. . ; ordrng 1 W11116592 (cntrl-elec)