Near Buda, TX 78610
Leonardo
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit leaking. Test unit and could not duplicate leak at this time. Advised customer to be careful on loading the dishwasher because it can make the spray arms get stuck and cause a leak. Job complete no leaks present at this time.
Near Austin, TX 78746
Scott
Job Details: 04/01/2019
WARMING DRAWER WHIRLPOOL KOWT100ESS "Arrived on site ,replaced door panel and badge . Job complete"
Near Austin, TX 78753
Joseph C.
Job Details: 04/01/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “lid not locking” complaint. Inspected unit and found capacitor plug hanging out. Inserted capacitor plug. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Temple, TX 76502
Al
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived to inspect freezer gasket and refrigerator gaskets.Confirmed, removed and replaced the gaskets.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE."
Near New Braunfels, TX 78132
Robert
Job Details: 04/01/2019
DRYER MAYTAG MEDX655DW1 "Arrived on job for complaints of timer never stoping. Found timer motor not working causing dryer to work continuously . Replaced timer and ran test,all operation functioning properly."
Near Austin, TX 78726
Thomas L.
Job Details: 04/01/2019
MICROWAVE WHIRLPOOL KEMC378KSS04 "Removed and replaced failed magnetron, diode, and capacitor. Unit will also need magnetron thermostat. Will need a second person to assist me as this is a wall oven and I’m having trouble getting it back in place.; ordrng 1 2MANJOB and 1 NEED2X’SLABORAUTHO and 1 TOMMYLEADTECH and 1 WP4375079 (thrmst-fix)"
Near New Braunfels, TX 78132
Robert
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Arrived on job for complaints of ice sickles in freezer and freezing foods. Found FC door gasket damaged and not sealing properly. Attempted to correct issue with heat gun but could not correct issue. Gasket sent was wrong color. Will need FC black gasket to complete.; ordrng 1 2159082 (gasket,door fzr (blk)"
Near Austin, TX 78748
Luis
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived on site for loud noise. Diagnosed loud vibration noise from compressor support brackets. Adjusted support brackets from compressor to cabinet vibration noise no longer present
Near Temple, TX 76502
Al
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived to install previously ordered part. After installing the UI the unit still did not power on. I called Whirlpool Tech line and spoke with David. After checking voltage at the control and at the door switch,. The voltage was not steady at the control. Readings went from 120, to 94, to 49 and then to 120volts. Due to this, David advised the customer isGoing to need an electrician to check this out with a load on it to figure out why the voltage is not steady. SAME SR# from Original call.Problem is not with the unit, but with the incoming voltage."
Near Round Rock, TX 78681
Thomas L.
Job Details: 04/01/2019
MICROWAVE WHIRLPOOL WMH76719CH0 Arrived on site to replace broken vent Grill. Replaced broken vent Grill.
Near Austin, TX 78759
Tyler B.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 "Arrived on site for diffuser replacement, replaced and tested good. No leaks on site"
Near Austin, TX 78757
Wesley
Job Details: 04/01/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and moved appliance in 10 minutes and then left home due to customer leaving and requesting appliance stay ajar. For turning water on. Will call back if cannot turn on.
Near Leander, TX 78641
Lou
Job Details: 04/01/2019
DRYER WHIRLPOOL WED8000DW4 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and it began to make normal vibration noises. After a few minutes, the noises got louder. I shifted the unit on the floor and the noise stopped. I checked the back rollers ad found that the shafts had debris built up on them causing the roller to not roll smoothly and caused vibration. I removed and replaced the dryer kit including the belt and cleaned the roller shafts. Tested the unit and it operated as designed with no abnormal vibrating noises. Advised the customer of my findings/repairs. No lint observed during service, job completed."
Near Georgetown, TX 78628
Steve C.
Job Details: 04/01/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for the unit is not working properly. Customer advise when an opening of the door the upper rack slides out. Un able to raise the adjustment feet due to a cabinet trim above the unit. Advise customer to contact the builder to raise the adjustment feet without the trim. Unit works properly and all water connections are dry at the time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 04/01/2019
DISHWASHER KENMORE 665.13962K015 Arrived on site for the unit is leaking water. Tested two units and found the water leak is coming from the sump and motor.
Near Austin, TX 78759
Tyler B.
Job Details: 04/01/2019
WASHER WHIRLPOOL WFW9400SW00 Arrived on sote for motor replace. Replaced motor and tested good no leaks.
Near San Marcos, TX 78666
Robert
Job Details: 04/01/2019
WASHER MAYTAG MVWX655DW1 Customer canceled at door.
Near Austin, TX 78738
Scott
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for ice building up in freezer and now ice . Found fridge door hadn’t properly sealed on left upper corner . Ice maker has started production after customer had call-in for service . Door is sealing properly and frost build up is almost gone . Instructed customer to make sure door is closed properly . No water leaks detected at time of service . Job complete .
Near Leander, TX 78641
James
Job Details: 04/01/2019
WASHER MAYTAG MVWB865GC0 Arrived on site and found glass separating from trim ring on lid. Installed new lid to repair and tested proper function. Unit working properly and all water connections dry at time of service. Job complete
Near Hutto, TX 78634
Andy
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher leaking. Checked for error codes and found none. Tested and inspected unit and found unit leaking due to unit not being able to drain. Found unit not being able to drain due to debris stuck in check valve on drain line not allowing water to flow. Removed debris and tested unit. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78737
Luis
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for faulty icemaker and unit need updated control kit. Replaced icemaker and installed control kit. Powered unit on ran diagnostics on icemaker passed ran fill testpassed unit working as designed.
Near Austin, TX 78753
Joseph C.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived on site for “ice all over freezer” complaint. Inspected unit and found door warped. Removed and replaced freezer door. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78748
Luis
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to install parts from prev diagnosis. Per tech support installed new harness assembly and evaporator cover. Secured thermistor to correct location on suction line using foil tape and a zip tie.
Near Austin, TX 78745
Scott
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL WDT730PAHZ "Arrived on site for washer leaking and water staying in tub . Found drain plug was not removed from disposal . Removed plug and ran diagnostics test . All checked out normal , no leaks and DW is now draining at time of service . Job complete ."
Near Austin, TX 78734
Scott
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF997SDDM00 "Arrived on site for no cool unit . Freezer room temp and fresh around 48 . Ran diagnostics compressor and valve ate working . No frost pattern ..; ordrng 1 SERVICEPORT and 1 UVDRYER and 1 W10276644 (compressor) and 1 W11116006 (FRESH EVAP) and 1 WPW10608485 (evaporator)"
Near Austin, TX 78758
Cliff
Job Details: 04/01/2019
WASHER AMANA NTW4516FW3 Arrived on site to diagnose a washer that is not starting cycles. Tested unit and found faulty lid latch assembly. Replaced latch assembly and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78732
Paul
Job Details: 04/01/2019
OVEN KITCHENAID KEBS208SSS04 Arrived onsite for the upper oven not reaching set point temp. I found the bake element not working. I replaced the bake element and tested the oven. The oven is reaching set point and is working as designed. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 04/01/2019
DRYER AMANA NED4655EW1 "Arrived to inspect dryer not heating. Confirmed, removed and replaced the fuse and cutoff.Reassembled the unit and unit tested as designed.No lint observed at the time of service.CUSTOMER SATISFIED JOB COMPLETE."
Near Austin, TX 78731
Tyler B.
Job Details: 04/01/2019
OVEN JENN-AIR JJW2427DB00 Arrived on sote for console replace. Replaced and tested all functions good.
Near Fischer, TX 78623
Kevin
Job Details: 04/01/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and inspected dishwasher and found right rail stop has come off and upper rack is not inside of track. Replaced rack and reconnected stop and made sure they cannot come off again. Dishwasher rack is now operating properly, no water leaks from connections at time of service."
Near Fischer, TX 78623
Kevin
Job Details: 04/01/2019
RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site and found cooktop surface has failed, replaced it and range is now corrected and operating properly. Job complete"
Near , TX 78610
Leonardo
Job Details: 04/01/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replaced glass door. Replaced door test unit and unit test good. Customers complained was that the glass bracket had a gap. Advised customer gap is there to let glass vent. Job complete.
Near Leander, TX 78641
James
Job Details: 04/01/2019
OVEN KITCHENAID KOCE500ESS06 "Arrived on site and installed new interlocks, lamp, control, control panel, and oven door latch. Tested operation and found unit working properly. Job complete"
Near , TX 78666
Leonardo
Job Details: 04/01/2019
RANGE WHIRLPOOL WFG525S0HS0 Arrived on site to test unit for unit smelling like gas. Spoke with customer and he said gas smell was coming when oven was used. Turned oven on and checked for leaks no leaks present at this time. Advised customer unit will throw some gas smell when oven ignites. Job complete
Near Georgetown, TX 78633
Steve C.
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to replace the evap tray due to leaking water. Replace the tray and tested unit. Unit works properly and all water connections with dry at the time of service.
Near Georgetown, TX 78626
Steve C.
Job Details: 04/01/2019
REFRIGERATOR JENN-AIR JFC2089BEM03 Arrived on site to replace the left door and freezer door due to being dented. Replace the freezer door and then replace the left door. Found the new left door is also dented. Will need to re-order the left door and reschedule the customer.; ordrng 1 13107881SQ (dor-fip ss)
Near Round Rock, TX 78665
Andy
Job Details: 04/01/2019
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site for oven not heating properly. Performed temperature test at 350° watched high and low swing cycles and found unit temperature to be at an average of 354° All operations are normal. No repairs are needed at this time.
Near Temple, TX 76504
Al
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KSF26C4XYB03 Arrived to inspect refrigerator door not closing properly. Confirmed the complaint and removed and replaced the hinge.Door now closes as designed.CUSTOMER SATISFIED JOB COMPLETE.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived back on site for tube replacement, replaced tube and tested good, no leaks in site"
Near Austin, TX 78728
Thomas L.
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM01 Arrived on site for unit not cooling properly and not making ice. The temperatures are above normal causing the icemaker not to cycle. The temperatures are above normal due to a lack of refrigerant because of the leak in the evaporator and a contaminated compressor. Replaced and tested. All water connections are dry.
Near Kyle, TX 78640
Robert
Job Details: 04/01/2019
DRYER WHIRLPOOL MED6630HC0 "Arrived on job to replace panel. After taking dryer apart found panel is not damaged. Made adjustments to seating of drum. Ran test with a big load and with no load,all operation functioning properly.if noise comes back order drum."
Near Austin, TX 78737
Luis
Job Details: 04/01/2019
FREEZER WHIRLPOOL EV188NYWS02 Arrived on site for upper portion in freezer not cooling. Removed cover found fan motor not running removed harness checked voltage good 120vac at harness diagnosed faulty fan motor removed failed fan motor installed new fan motor powered unit on fan powered on unit working as designed.
Near Austin, TX 78732
Paul
Job Details: 04/01/2019
DRYER GE GTDX200GM1WW Arrived onsite to replace the defective timer on the dryer. I replaced the timer and tested the unit. I found the unit working as designed. Call complete.
Near Austin, TX 78744
Luis
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for cooling issue. Per customer unit powered off no lights and loss cooling then unit powered itself back on. Diagnosed faulty main control. Called DW “S” coding part to have manufacture cover part customer responsible for labor. Installed main control powered unit on fans powered on.
Near Austin, TX 78704
Wesley
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and repaired failed gasket with new gasket right door. Also replaced dispenser switch due to occasionally sticking. Advised customer on repair. All checks good.
Near Dripping Springs, TX 78620
Kevin
Job Details: 04/01/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TW Arrived on site and found frost inside of freezer and along top sill of door. Also found ice buildup on evaporator from airleak. Took pictures. Spoke with Frigidaire techline 82496294 and the recommended following service flash rf1405 to correct issue. Will order sealant and corners per service flash. After correcting refrigerator will need to be completely defrosted to remove ice. No water leaks detected at time of service. ; ordrng 4 242161201 (trim-cabinet corne)s and 1 5304469950 (sealant)
Near Spicewood, TX 78669
Scott
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Arrived on site , replaced door UI . Nothing had changed . Talked to CS . Will send tech on Monday with remaining parts I didn’t have today .; saved tckt"
Near Canyon Lake, TX 78133
Kevin
Job Details: 04/01/2019
RANGE MAYTAG MER8700DS1 "Arrived on site and found panel is dented, disassembled range and replaced it and it is now correct. Job complete"
Near Leander, TX 78641
James
Job Details: 04/01/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and installed new blowers and one control. Cycled power and installed second control with power supply. Cycled power and installed UI. Ran through set up and unit tests good. Installed new oven racks. Job complete
Near Austin, TX 78729
Cliff
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found diffuser door out of alignment causing odd noise from fresh food section. Re-mounted and realigned diffuser door properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78734
Paul
Job Details: 04/01/2019
ICE MACHINE WHIRLPOOL KUIS18PNZB1 Arrived onsite for the ice machine with a no ice condition making a loud noise. I found the recirculating pump running with no water in the reservoir. I found the replace filter light on and the customer was not sure how long the light had been on. I power cycled the unit and found water only dripping into the reservoir. I removed the filter and tested the unit. I found the reservoir filling but the recirculating pump not pumping. I replaced the pump and advised the customer to replace the filter. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78731
Tyler B.
Job Details: 04/01/2019
DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on sote for sump replacement, replaced and tested good with no leaks on site"
Near Lakeway, TX 78734
Paul
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived onsite for the refrigerator leaking water from the dispenser. Mr stated the unit was no longer making ice correctly. I found the evaporator cover vent holes partially iced over preventing the FC from cooling properly. I found the FC at 9 degrees and explained to the customer this would cause ice maker harvest issues. I ran a manual defrost and found the defrost circuit working. I broke the ice off of the vents and the unit is working as designed.
Near Austin, TX 78703
Wesley
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site and replaced mullion and closer. Instructed customer on best door op wing/closing practice. All checks good.
Near Harker Heights, TX 76548
Al
Job Details: 04/01/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site spoke with customer customer advised that they canceled the call through whirlpool. No work performed
Near Austin, TX 78732
Paul
Job Details: 04/01/2019
DISHWASHER KITCHENAID KUDE40FXSS5 Arrived onsite for the dishwasher with broken rack parts. I found the adjusters with broken wheels. I found the rails in good condition. I installed an adjuster kit and the upper rack works as designed. I also checked the lower rack wheels and they were in good condition. Call complete.
Near Round Rock, TX 78664
Tyler B.
Job Details: 04/01/2019
RANGE FRIGIDAIRE FFGF3051TB "Arrived on sote for unit not baking , found igniter has failed , replaced igniter and Testd good no gas leaks on site"
Near Austin, TX 78759
Cliff
Job Details: 04/01/2019
DRYER MAYTAG MEDC465HW Arrived on site to diagnose a dryer that is running loudly. Tested unit and found no mechanical failures at this time. Replaced rollers and idler pulley from repair kit to ensure no misshapped or failed parts. Did not note much of a change after part replacement. No further repairs are needed at this time and unit is working as manufacturer intended.
Near Austin, TX 78759
Cliff
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KSRG25FVMS02 arrived on site to diagnose a refrigerator that is leaking and not producing ice. Tested unit and found infrared control for ice level failed and evaporator drain clogged. Unclogged and thawed drain and replaced infrared control. Tested unit found all is functioning properly at this time. No leaks were found after services were performed.
Near Seguin, TX 78155
Diego G.
Job Details: 04/01/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site. Replaced lid, screws, and lid hinges. Tested lid, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 04/01/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site. Replaced lid, screws, and lid hinges. Tested lid, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 04/01/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site. Replaced lid, screws, and lid hinges. Tested lid, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Kevin
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site and inspected refrigerator and found freezer door is open on the left-hand side roughly a quarter of an inch, took multiple pictures. Temperature in freezer is 37° Inspected freezer and found lower plastic bin was not properly reinstalled after sealed system repair. After correcting door It will now close completely. recommended that refrigerator be observed for the next 24 hours to ensure it is cooling properly after sealed system repair. If it isn’t sealed system will need to be re-done. No water leaks from connections at time of service."
Near Belton, TX 76513
Al
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived to inspect refrigerator not cooling. Verified complaint and removed and replaced the control that controls the fresh food section.Reassembled unit and unit tested as designed.Customer told to limit access to unit for the next 24 hours.JOB COMPLETE.
Near Austin, TX 78759
Paul
Job Details: 03/29/2019
OVEN JENN-AIR JJW2430DS02 "Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the console, programmed it, and tested the oven. The unit is working as designed. Call complete."
Near Kingsland, TX 78639
Cliff
Job Details: 03/29/2019
WASHER MAYTAG MVWC415EW0 Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found no hot water coming from wall. Advised homeowner unit needs hot and cold water to function properly as the washer uses both no matter which setting is selected. Homeowner will need to have plumbing issue corrected to complete repair. No further repairs are needed from Appliance Express at this time. No leaks were found at time of service.
Near Austin, TX 78759
Tyler B.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for noisy unit, found EVAP fan running loud, removed fan and replaced and tested good, no leaks on site"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
DRYER MAYTAG MGDB766FW0 Arrived on site. Customer stated that she found more scratches and wanted it to be replaced as well. Ordered top and cabinet. Allow 2HRS for repair. ; ordrng 1 8533643 (cabinet) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W11222514 (TOP)
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
DRYER MAYTAG MGDB766FW0 Arrived on site. Customer stated that she found more scratches and wanted it to be replaced as well. Ordered top and cabinet. Allow 2HRS for repair. ; ordrng 1 8533643 (cabinet) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W11222514 (TOP)
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
DRYER MAYTAG MGDB766FW0 Arrived on site. Customer stated that she found more scratches and wanted it to be replaced as well. Ordered top and cabinet. Allow 2HRS for repair. ; ordrng 1 8533643 (cabinet) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W11222514 (TOP)
Near Kingsland, TX 78639
Cliff
Job Details: 03/29/2019
DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose a dryer that will not stop running when the door is opened. Pandora switch failed and unit causing malfunction. Replaced door switch and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78736
Brandon
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site for customer complaint of loud noise during spin cycle, found gearcase, stator, and rotor need replacing. Ordering starts and rotor. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor)"
Near Austin, TX 78704
Wesley
Job Details: 03/29/2019
REFRIGERATOR AMANA ASI2575GRW01 "Arrived onsite and found unit operating as designed, removed some insulation pad that was hitting condenser fan. Checked seals and all is operating properly."
Near Austin, TX 78705
Wesley
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRSC503ESS Arrived on site and found fresh food temp too cold and freezing water line. Adjusted temp. All checks good. Unit is operating properly.
Near Marble Falls, TX 78654
Cliff
Job Details: 03/29/2019
COOKTOP KITCHENAID KCED606GBL01 Arrived on site to diagnose a cooktop with a damaged glass assembly. Found discoloration on side of glass top. Had glass and insulation tape on for repair today but glass did not come with a new knob bezels. Bezels also need to be replaced at same time as glass assembly. Return date is set for 3/29/19 to complete repair.; ordrng 6 W10853046 (bezel-knob)s
Near Cedar Park, TX 78613
James
Job Details: 03/29/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site and installed new control and console. Tested operation and found unit working properly. Job complete
Near Little River-Academy, TX 76554
Arthur B.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for customer complaint of icemaker not making ice on dual evaporator refrigerator. Ran diagnostics and found error code E2 (Lost Home Position). Removed and replaced both ice box fan and icemaker. Reassembled. Unit call for water immediately. No other issues found. All water connections were dry at time of service.
Near Temple, TX 76504
Arthur B.
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE FPBC2277RF Arrived onsite for store complaint of RF section all frozen up and can’t close door. Removed all ice build up from section. Adjusted door 1/8 inch forward. Door now closes well to cabinet. Also applied silicone to cabinet liner as well. No other issues found. No water source connected to unit at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 Arrived onsite for customer complaint of french door refrigerator not making ice in RC section. Removed ice maker assembly and found water fill tube frozen and icemaker mold stuck mid harvest. Cleared fill tube and replaced icemaker. Observed icemaker calling for water. No other issues found. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Andy
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer not starting/Powering on. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Woodway, TX 76712
Steve C.
Job Details: 03/29/2019
RANGE FRIGIDAIRE FFEF3012UWB Arrived on site For the units left rear burner is not turning on. Tested unit and found the element has no continuity. The unit will need a new left rear element. There is 240 V going to the element. ; ordrng 1 5304516160 (ELEMENT )
Near Kyle, TX 78640
Luis
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site for no cool frost forming only on inlet tubing before evaporator bends,pierced system unit has full charge. Can hear oil in evaporator gurgling. Diagnosed oil stuck in evaporator causing restriction. Replaced compressor,evaporator and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly."
Near Lorena, TX 76655
Arthur B.
Job Details: 03/29/2019
REFRIGERATOR JENN-AIR JFC2089BEP01 Arrived onsite for customer complaint of French door refrigerator not making ice and all 3 door have damage. Found icemaker stuck mid harvest. Removed an replaced icemaker assembly. Reassembled. Icemaker called for water immediately. Confirmed all door have damages. Advised doors will take 6-8 weeks for turn around. Customer will call retailer to see if he can unit exchanged. He will call office. All water connections were dry at time of service ; ordrng 1 12977864SQ (dor-fip ss RF) and 1 13107855SQ (dor-fip ss RH) and 1 13107881SQ (dor-fip ss LH) and 1 W10114211 (nameplate)
Near Round Rock, TX 78681
Steve C.
Job Details: 03/29/2019
RANGE WHIRLPOOL WFG520S0FS0 Arrived on site for the units right front burner intermittently will not ignite. Tested the unit and found the burner will not ignite for the right front. Replace the burner head with a new igniter and tested the unit. Unit ignites and heats properly. No gas leak present.
Near Austin, TX 78751
Scott
Job Details: 03/29/2019
WASHER AMANA NTW4516FW3 Arrived on site for wet clothes at end of cycle . Ran diagnostics and all checked normal . No error codes . Did customer instruct on proper loading of clothes and soap usage .
Near Morgan's Point Resort, TX 76513
Arthur B.
Job Details: 03/29/2019
RANGE FRIGIDAIRE FGET3065PFE Arrived onsite for customer complaint of wall oven vibrating when in use. Uninstalled unit and removed cabinet fan loose. Used foam insulation tape to secure van. Reassembled and retested. Found vibration is less. Advised customer of issue. Customer agreed. No other issues found.
Near Waco, TX 76710
Steve C.
Job Details: 03/29/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for the unit is not working. Found the right front suspension is broken. Unit will need a new suspension. No water connections to the unit.; ordrng 1 W11130362 (SUSPENSION )
Near Manchaca, TX 78652
Kevin
Job Details: 03/29/2019
DRYER WHIRLPOOL NED4655EW0 "Arrived on site and found dryer is not heating and there is no airflow through lint screen. Found fuse is good, element is good, and cut off is good. Timer is hot to the touch during operation. Will need to bring back a new timer to correct heating issue. Explained to customer that airflow is not good when the dryer is hooked up to the exhaust vent. As soon as the exhaust fan is removed airflow returns. Customer says that the vent has already been cleaned out, explained to customer how there is still a problem with it. we will replace timer but if vent is not clear on the next visit any failures due to it will be at the customers expense. Spoke with tech line to report situation 7724475378; ordrng 1 W11043389 (timer)"
Near Waco, TX 76712
Steve C.
Job Details: 03/29/2019
ICE MACHINE WHIRLPOOL GI15NDXZS2 Arrived on site for the unit is not making ice. Tested the unit and found the water pressure is weak. Removed the unit and removed the supply line and no water pressure. Advise customer to call a plumber to fix the water supply valve. Unit works properly and all water connections were dry at the time of service.
Near Waco, TX 76710
Steve C.
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site for the unit dishes coming out dirty. Tested the unit and found that the customer is not putting in dirty dishes and with the powdered detergent it’s creating a white film. Advise the customer to put dirty dishes in the unit. The unit is working properly and all water connection for dry at the time of service.
Near Austin, TX 78748
Leonardo
Job Details: 03/29/2019
COOKTOP WHIRLPOOL WFG505M0BS Arrived on site to test unit for center burner and right rear burner not igniting. Test unit and found both burners had the wrong burner caps. Replaced burner caps to correct burner heads test unit and unit test good job complete. All burners igniting right away no leaks present at this time. Correct address is 11802 not 11806.
Near Round Rock, TX 78665
Andy
Job Details: 03/29/2019
WASHER GE GTW680BSJ5WS Arrived on site for washer leaking and making banging noise. Tested and inspected unit. Found water leaking into unit when not in use. Found no banging noises when tested. Spoke with customer and found that water leak is only issue. Found water leaking from bad inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78721
Scott
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site replaced dispenser . Ran diagnostics test all checke good . Dispenser is normal. No water leaks detected at time of service . Job complete .
Near Manor, TX 78653
Andy
Job Details: 03/29/2019
RANGE WHIRLPOOL WFE515S0ES2 Arrived on site for range with F9-E0 Error code. Tested and inspected unit and found failed terminal block. Not allowing proper voltage. Tested voltage again and found L2 missing voltage at outlet. Voltage problem will need to be corrected in order for unit to operate properly.
Near Kyle, TX 78640
Leonardo
Job Details: 03/29/2019
OVEN WHIRLPOOL WOS51EC0AS04 Per techline number one thing is installation. Make sure cut out is good and to make sure the unit is leveled. Also need to check door closing correctly and airflow no being blocked. If it happens again we will need to replace blower and fuse. SR#7724480022 job complete and customer is going to get builder to check the cut out to make sure its cut correctly
Near Austin, TX 78736
Robert
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW1 "Arrived on job to install motor rotor,gearcase,motor stator. Replaced parts, tested unit,all operation functioning properly. No leaks detected at time of service."
Near Austin, TX 78746
Robert
Job Details: 03/29/2019
DRYER MAYTAG MED5500FW2 "Arrived on job for complaints of dryer not drying. Found blades missing on wheel causing bad air flow. Replaced wheel,ran test cycle,all operation functioning properly. Also recommended customer to get vents checked."
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/29/2019
WASHER GE GTW460ASJWW "Arrived on sote for unit only filling with hot water, ran unit and found control only sending volts to hot and not sending to cold. Replaced control and programmed and tested good, with no leaks on site"
Near Temple, TX 76502
Arthur B.
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW8500DC4 Arrived onsite for customer complaint of top load washer getting “LF” error code and not filling. Ran diagnostics and found error code F8E1 (Long Fill). Tested hot valve and found solenoids not opening. Removed and replaced water inlet valve assembly. Reassembled. Ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Driftwood, TX 78619
Brandon
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW4900BW0 "Arrived on site for part hanger, I replaced gearcase, cam, actuator, belt, hub, and washplate."