Service History 734

Near Austin, TX 78728
Wesley
Job Details: 09/23/2019
VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived onnsite and installed charcoal filter kit. Advised customer on poor airflow condition. All checks good.
Near Round Rock, TX 78664
Tyler B.
Job Details: 09/23/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for washer not spinning loads. Was diagnosed latch by prior tech, found no issues with latch, held outer tuner and spun inner tub and found tub swaying a lot found shaft and basket bent causing tub to wobble. Hub is good. Unit will need tub and gearcase to complete repair . 1 W10752719 (basket) and 1 W11035751 (gearcase)"
Near Round Rock, TX 78664
Tyler B.
Job Details: 09/23/2019
DRYER MAYTAG MEDX655DW "Arrived on site for unit not shutting off. Found timer to be defective it counting down, will need to return with timer to complete repair ; ordrng 1 CNOTE (OFFICE RS DAY OF WASHER REPAIR ) and 1 WPW10642928 (timer)"
Near Georgetown, TX 78633
Lou
Job Details: 09/23/2019
COOKTOP KITCHENAID KCGS950ESS02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the middle burner valve due to the old one having a bent stem. Tested the unit and it operated as designed. Using liquid gas detector, I checked for any gas leaks and found none. Job completed."
Near Austin, TX 78738
Andy
Job Details: 09/23/2019
OVEN KITCHENAID KODE300ESS03 Arrived on site for oven element and liner damage. Inspected unit and found broiler element melted and badly damaged. (See SD-QuickPic) Found melting from element damaged bottom of liner.
Near Lakeway, TX 78734
Andy
Job Details: 09/23/2019
DRYER WHIRLPOOL WED8500DC4 Arrived on site for dryer no operations. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. Spoke with customer on keeping vents clean. No other repairs are needed at this time.
Near Georgetown, TX 78633
Lou
Job Details: 09/23/2019
DISHWASHER KITCHENAID KUDS30FXSS5 "arrived on site to insect dishwasher indicator light. Upon further inspection, I placed the unit in diagnostics and tested. There was no water to the unit due to the customer having some plumbing work completed. The motor came on and I advanced the testing and the drain pump came on as did the element. I found corrosion on the valve water line connection. Found the hose gasket was bad. Customer had an extra gasket and I removed and replaced the gasket. Found that all four lower rack wheel need to be replaced. No water leaks observed during service.; ordrng 4 W10195416V (dish rack wheel)s and 1 WPW10327249 (water intake valve)"
Near Austin, TX 78730
Tyler B.
Job Details: 09/23/2019
DISHWASHER KITCHENAID KDTM404EBS3 "Arrived on site for unit smoking. Found sceen popped off and got melted on element. Element still good, would on,t need screen to repair, ran unit and all functions tested good. ordrng 1 W10832799 (screen)"
Near Kyle, TX 78640
Brandon
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for customer complaint of unit leaking water out of ice maker section, found hard water build up in ice tray causing ice not to release, customer is going to fix hard water situation before repair.
Near Canyon Lake, TX 78133
Luis
Job Details: 09/23/2019
ICE MACHINE KITCHENAID KUIX305ESS1 arrived on site for no ice. Diagnosed leak in system,replaced evaporator,compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec. Ran diagnostics good frost pattern on evaporator,reassembled unit,ran diagnostics no leaks unit passed all diagnostics. He led drain tube and water lines no leaks visible."
Near Jarrell, TX 76537
Al
Job Details: 09/23/2019
RANGE WHIRLPOOL WFC150M0EB2 Arrived to inspect front left burner and back left burners not heating removed and replaced the infinite switch and both elements.Tested the unit and unit tested as designed.Job complete
Near Tow, TX 78672
James
Job Details: 09/23/2019
RANGE GE JGBS30REK2SS Arrived on site and tested operation. Applied bubble solution to all connections and found no leaks. Applied bubble solution to valves and orifices and found right rear orifice is bubbling with the valve off. Unit will need new right rear valve to repair. Office to schedule return service once eta of part is given from G.E.; ordrng 1 WB21K10169 (round valve burner 1)
Near Round Rock, TX 78664
Arthur B.
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite to install new UI to 5 door refrigerator. Removed and replaced UI. Reassembled and tested. All functions/features now work as designed. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Wesley
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Customer stating that unit has not cooled properly even immediately after last repair. due to this fact and also hi temperature of 20f in freezer I’m ordering a sealed system repair and replacement of fresh food Evap. Some frosting on RC Evap form excessive running attempting to cool itself. ; ordrng 1 TJ90SF8404 (ACCESSVALVE) and 1 W10779331 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)
Near Austin, TX 78738
Andy
Job Details: 09/23/2019
WASHER MAYTAG MHW7100DC0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78739
Brandon
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to replace wire harness in freezer section, I defrost evaporator and installed harness, unit tested good.
Near Austin, TX 78751
Paul
Job Details: 09/23/2019
WASHER WHIRLPOOL WFW87HEDW0 "(DZ) Arrived on site to diagnose washer that is showing error codes F8E3, F9E1 and drain pump running at times on its own. Customer had unit unplugged on arrival because pump was running. Plugged unit in and pump was not running. Performed diagnostics and verified error codes F8E3 (overflow condition) and F9E1 (Long drain). Ran a test cycle and found all working properly with codes not returning. Customer likely has buildup that’s breaking down from cleaning cycles that blocks the pressure switch. Running cycles breaks it up and lets the machine work as normal. Advised running several cleaning cycles with washer cleaner to clean out buildups. If issue persists past that we can return."
Near Austin, TX 78703
Brandon
Job Details: 09/23/2019
WASHER MAYTAG MVWB855DC0 "Arrived on site for customer complaint of unit not completing cycles, found cold water supply was turned off, I turned water on, tested all functions of unit in diagnostic mode, unit tested good."
Near Austin, TX 78748
Luis
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for cooling issue. Found freezer not entering defrost,ran diagnostics forced a defrost,unit entered defrost diagnosed control not sending unit through a normal defrost operation. Defrosted evaporator,installed main control. ;
Near Round Rock, TX 78681
Paul
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "(DZ) Arrived on site to diagnose a refrigerator that the doors were not fully closing. Checked balance and level on refrigerator and found that the back right corner was off level and needs to be shimmed. Installed a shim under the back right wheel. Leveled front of refrigerator and doors now properly close and line. Customer informed us their center freezer drawer panel was not seating right. Checked the drawer and found that the front panel had plastic tabs stuck in it from assembly, and as a result of not seating the drawer had warped. Ordering W11238213 Freezer drawer.. Found support for lower RC shelf on right side presses out. See SD Quick pic, part needs to be ordered.; NEED PARTS RESEARCH FOR SIDE PANTRY SUPPORT THAT’S IN THE SD QUICK PIC PHOTO) and 1 W10584635 (plate) and 1 W11238213 (FREEZER DRAWER)"
Near Manor, TX 78653
Cliff
Job Details: 09/23/2019
OVEN WHIRLPOOL WOS51ECOAS04 Arrived on site to diagnose an oven that is giving door lock error code. Tested unit and found door latch operating intermittently due to loose connection. Rewired door latch properly and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78730
Tyler B.
Job Details: 09/23/2019
OVEN KITCHENAID KEBS109BSS01 "Arrived on site for unit not turning on. Rmmeoved oanel and found fuse, blown. Replaced and tetsed and had not heat. Removed unit and found tod blown, replaced and tested good"
Near Austin, TX 78745
Brandon
Job Details: 09/23/2019
WASHER WHIRLPOOL WFW9151YW00 "Arrived on site for customer complaint of unit not spinning out clothes, found control board was not recognizing water level, I tested pressure switch, that tested good,
Near Lakeway, TX 78734
Andy
Job Details: 09/23/2019
OVEN WHIRLPOOL IBS550DS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Wesley
Job Details: 09/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onnsite and restored door from spots with fine steel brush and cleaning product. Unit is now operating as designed and not spotted.
Near Austin, TX 78732
Andy
Job Details: 09/23/2019
DISHWASHER KITCHENAID KDTE304GPS0 Arrived on site for dishwasher not washing dishes properly. Tested and inspected unit and found failed pump and motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Hutto, TX 78634
Arthur B.
Job Details: 09/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for customer complaint of lower washarm on dishwasher not moving. Found arm warped. Removed an replaced lower sprayarm. Reassembled and tested. Found sprayarm moving as designed. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76543
Al
Job Details: 09/23/2019
RANGE WHIRLPOOL WFE540H0ES2 "Arrived to install harness.Removed and replaced the the harness, tested unit and unit tested as designed.Job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onnsite and removed debris from condenser fan space. Unit is now operating as designed. Installed handles. All checks good.
Near Austin, TX 78731
Andy
Job Details: 09/23/2019
MICROWAVE KITCHENAID KEMC308KSS04 Arrived on site for microwave door issues. Tested and inspected unit and found issues with door not hitting switch properly. Made adjustments to door. Tested unit and all operations are normal. No other repairs are needed at this time.
Near West Lake Hills, TX 78746
Tyler B.
Job Details: 09/23/2019
WASHER LG WM8000HVA Arrived onsite for valve replacement. Removed and replaced valve and tested good. No leaks on site
Near Georgetown, TX 78633
Lou
Job Details: 09/23/2019
DISHWASHER KITCHENAID KDTE104ESS1 "arrived on site to inspect dishwasher not heating. Upon further inspection, the customer advised that the unit had been serviced recently and since it has not heated/dried the dishes. I placed the unit in diagnostics showing error codes F7E1. I cleared the code and continued with testing. I removed the toeplate and tested amps at the black wire at the junction box using my multimeter. I find that the right connection to the element was not connected fully. I reconnected it and continued with testing. Customer advised that the unit heated very well before the recent repair. When it came time for the element to come on, the amp reading was 7-9amps (photo). I advised that the connection could’ve possibly been unplugged when installing the sump/motor assembly or the incoming water was too cold for the unit and it shut the element off as a safety. The unit operated as designed.No water leaks observed during service, job completed."
Near Killeen, TX 76549
Al
Job Details: 09/23/2019
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived to inspect door error on microwave.Confirmed the complaint and realized I did not have the switches needed to complete the repair.Ordering switches and will return with all other previously marked items to complete the repair Door error. Will need switches and return with the panel.Office to reschedule with customeR and 1 WPLW11252186 (UPPER INTERLOCKS WITH SWITCHES ) and 1 WPLW11252187 (LOWER INTERLOCKS WITH SWITCHES )
Near Liberty Hill, TX 78642
Jonathan
Job Details: 09/23/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop having scratches. Inspected unit and work area. Found scratches on top of unit and manufacturer defect in bend on stainless steel. Removed damaged cooktop and installed new. Tested all burners. All tested good.
Near Temple, TX 76502
Al
Job Details: 09/23/2019
WASHER MAYTAG MVWB765FW3 "Arrived to inspect washer issues.Confirmed the complaint and accessed the control and noticed the latch was not seated properly into the control , which prevented the unit from spinning.Corrected and tested and calibrated the unit and unit tested as designed.All water lines were dry at the end of service.Job complete"
Near Georgetown, TX 78633
Lou
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KSSC42QTS03 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that they have not used the ice maker in approximately one year. Using my jumper wire, I tested the ice maker and it failed. I found a large amount of corrosion debris on the bottom at the back of the motor housing and on the mount. Also found the plastic cracked at the back of the motor housing. I removed and replaced the ice maker and water filter and the ice maker began to harvest and dispense water into the tray. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/23/2019
WINE COOLER KITCHENAID KUWL204ESB00 Arrived on site for no cool condition. Found that the compressor was turning off because the condenser fan motor was not running. Tested voltage and it’s good unit has a failed condenser fan motor. Office to reschedule due to availability apart.; ordrng 1 W10772882 (motor-cond)
Near Austin, TX 78745
Brandon
Job Details: 09/23/2019
DISHWASHER MAYTAG MDB4949SHW0 "Arrived on site for customer complaint of unit not draining, I found new garbage disposal was installed and plug was not removed, I removed plug and ran diagnostic test cycle, unit tested good."
Near Georgetown, TX 78633
Arthur B.
Job Details: 09/23/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite for customer complaint of ice machine making thin ice and melting. Upon inspection, found compressor hot to touch and also hot in cabinet. Advised customer that compressor and evaporator will need to be replaced. Part are covered under 5 warranty with Kitchenaid.All water connections were dry at time of service.; ordrng 1 CNOTE (3HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10843121 (filter dryer NON UV) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"
Near , TX 78610
Robert
Job Details: 09/23/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on job to replace cooktop. After replacement test operation of burners. No gas leaks detected at time of service.
Near , TX 78641
Jonathan
Job Details: 09/23/2019
WASHER WHIRLPOOL WFW85HEFC1 "Arrived on site for washer door not unlocking. Found unit with door lock and drain pump running. Performed diagnostics mode and checked fault codes. Found fault code F3-E1 water level system error. Powered unit off and cleared analog pressure switch. Performed automatic test cycle and it completed. Spoke with customer on user care guide. All tested good, no water leaks detected."
Near Georgetown, TX 78633
Jonathan
Job Details: 09/23/2019
REFRIGERATOR LG LFX25974SW/05 "Arrived on site for refrigerator having moisture buildup on top of fresh food section. Inspected unit and found most of the moisture on left side of RC ceiling. Inspected gasket and found right side gasket torn at bottom, due to sticky residue on cabinet. Called LG tech support and spoke with Lisa. Tested temperature in RC and found within range. Inspected ice maker air chamber and donut gasket. Was advised by manufacturer to replace both gaskets . ; ordrng 1 ADX73550627/WHITE (RIGHT DOOR GASKET ) and 1 ADX73550628/WHITE (LEFT DOOR GASKET)"
Near Round Rock, TX 78665
Arthur B.
Job Details: 09/23/2019
REFRIGERATOR KENMORE 795.7102301 Arrived onsite for customer complaint of French door refrigerator not cooling both sections. Could hear compressor running but not cooling. Advised customer that sealed system with compressor must be completed.
Near Bertram, TX 78605
James
Job Details: 09/23/2019
RANGE GE PT7800SH6SS Arrived on site and tested operation. I found that the blower fan is running slow and giving blower speed fault. Accessed blower and found the scroll wheels are not free spinning. Installed new blower and tested operation. Unit tests good. Job complete
Near Georgetown, TX 78626
Lou
Job Details: 09/23/2019
DISHWASHER KITCHENAID KDTE104DSS0 "arrived on site to inspect dishwasher tracks. Upon further inspection, I found that the left upper rack rail is broken and the rack has fallen. Per service pointer W11296667, I will replace both tracks/rails I removed and replaced both tracks/rails and tested the unit. Unit operated as designed.No water leaks observed during service, job completed."
Near Del Valle, TX 78617
Joseph C.
Job Details: 09/23/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for “burning smell and powered off” complaint. Inspected unit and found power cord melted into wall socket. Recommend customer remove and replace power cord and wall socket. Not able to diagnose, without proper power supply. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Georgetown, TX 78626
Thomas L.
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site for ice bin that is cracked. Replaced bin.
Near Austin, TX 78732
Andy
Job Details: 09/23/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for dishwasher with dispenser issues. Tested and inspected unit and found failed dispenser. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Lou
Job Details: 09/23/2019
OVEN WHIRLPOOL WFE540H0ES0 "arrived on site to install previously diagnosed and ordered parts. Due to the unit taking too long to reach preheat temps, I removed and replaced the sensor and main control and tested. Unit operated as designed, job completed."
Near Harker Heights, TX 76548
Al
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Arrived to inspect UI not working.Confirmed the complaint and removed and replaced both UI and main control.Programmed the unit and unit tested as designed.All water lines were dry at the time of service.Job complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onnsite and tested unit for freezing in fridge. Found temps good and baffle working. Advised customer on use and care and design. All checks good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for no cool condition in fresh food section. Customer previously defrosted unit. Inspected thermistor, fan motor, placement, everything, and it all checked good. Found that the defrost drain was restricted causing water to back up causing fresh food evaporator to freeze and block airflow. Open drain with steamer and reassembled unit. Water connections are dry. informed manufacturer of condition and no other repairs were recommended.Andy7725927352"
Near Killeen, TX 76549
Arthur B.
Job Details: 09/23/2019
WINE COOLER WHIRLPOOL KUWL204ESB00 Arrived onsite for customer complaint of winecooler refrigerator not cooling or compressor running. Removed control panel and found one harness connections loose. Secured connection and powered up unit. Unit now works as designed. No other issues found.
Near Austin, TX 78725
Joseph C.
Job Details: 09/23/2019
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for “no heat” complaint. Per my previous diagnosis, removed and replaced transformer. Tested unit. Unit is performing as designed."
Near Cedar Park, TX 78613
Lou
Job Details: 09/23/2019
WASHER KENMORE 796.29472 "arrived on site to install previously diagnosed and ordered parts. At previous service call, it was diagnosed that the gearcase and washplate needed to be replaced due to abundance of soap and calcium buildup and the gearcase was beginning to make noise. I removed and replaced the gearcase and washplate and tested. The unit operated as designed with no water leaks. Job completed."
Near Austin, TX 78736
Brandon
Job Details: 09/23/2019
WASHER MAYTAG MVWB765FW0 "Arrived on site for customer complaint of unit not finishing cycle, found error codes F0e3 and f0e5, over load and out of balance, found out customer has a part time vet clinic from home and washes a lot of rugs. I ran diagnostic test and during spin cycle, found clicking noise coming from gearcase and shaft of gearcase out of round slightly.
Near Georgetown, TX 78633
Jonathan
Job Details: 09/23/2019
WASHER WHIRLPOOL MAH3000AWW "Arrived on site to install previous diagnosed parts. Gained access to drain pump, removed failed pump and installed new. Tested unit and monitored for water leaks. All tested good and no water leaks detected.
Near Buda, TX 78610
Robert
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Arrived on job to replace parts from previous technician. Replaced ice fan, control and adapter. After replacement all functions working properly. No leaks detected at time of service."
Near Round Rock, TX 78665
Wesley
Job Details: 09/23/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived onnsite and used manometer to read a pressure from burner. Reading inconclusive. Advised customer on findings and on continued failure symptom of gas pressure being insufficient at the burners. ; saved tckt
Near Austin, TX 78737
Leonardo
Job Details: 09/23/2019
VENTHOOD KITCHENAID KVWB606DSS1 Arrived on site to replace blower. Opened box and found damaged fan. Will order new blower W11106377 ; ordrng 1 W11106377 (BLOWER )
Near Killeen, TX 76549
Al
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to inspect refrigerator with power loss.Confirmed the complaint and checked the breaker box and realized the unit had a recent power failure.Corrected the issue and plugged it back in the wall and unit began cooling.All water lines were dry at the time of service.Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for customer complaint of unit not producing ice, found broken ice maker fill tube, I replaced fill tube, unit tested good.
Near Austin, TX 78732
Andy
Job Details: 09/23/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on site for washer not operating properly. Tested and inspected unit and found when pushing the power button just just says lock and turns back off. Ordering controls. Also ordering 2 man. 2 hour job. Office to schedule return trip. No water leaks present at time of service ; ordrng 1 SEENOTE (2 MAN ) and 1 SEENOTE (2 HOUR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11322905 (CONTROL ) and 1 W11324037 (UI)
Near Austin, TX 78732
Andy
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL GC3SHEXNS03 Arrived on site for refrigerator temperature issues. Tested and inspected unit and found good frost pattern on evaporator. A little snow on evaporator due to no air flow. Evaporator fan not running. Checked voltage to evaporator fan and tested good. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Manor, TX 78653
Cliff
Job Details: 09/23/2019
WASHER WHIRLPOOL WFW8500SR01 Arrived on site to diagnose a washing machine that is giving F1 error. Tested all parts and components and found no failures to washer at this time. Advised homeowner isssue may have been caused by a issue with incoming power during the cycle. Reset control and all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78744
Robert
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job for complaints of warm temperature in refrigerator. Found cover frozen.
Near Austin, TX 78731
Andy
Job Details: 09/23/2019
WASHER MAYTAG MVWP575GW0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Nolanville, TX 76559
Al
Job Details: 09/23/2019
DRYER MAYTAG MEDB835DW4 Arrived to inspect Maytag dryer with communication error.Unit wouldn’t even power on. I checked voltage at the outlet and got 124/123/247.Unit will need UI and control to complete the repair Needs more work ; ordrng 1 W11098430 (CONTROL) and 1 W11158457 (CONTROL PANEL (UI))
Near Liberty Hill, TX 78642
Jonathan
Job Details: 09/23/2019
COOKTOP KITCHENAID KICU569XBL00 "Arrived on site for cooktop having error code F-47. Power supply from power control board to User Interface is missing or WIDE communication error between UI and power control board or an open fuse on the filter board. Tested fuses and found opened fuse. Replaced and assembled unit. Tested operation. Found fuse failed again. Removed module control and UI, installed new. Assembled unit and programmed control. Tested all burners, all tested good."
Near San Marcos, TX 78666
Kevin
Job Details: 09/23/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found saved error codes F8E1, Found that dryer is stacked on top of washer. Call will need to be rescheduled for two technicians but one hour only.; ordrng 1 1HOURONLY and 1 W11318755 (DRAWER)"
Near Belton, TX 76513
Al
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived to inspect side by side cooling issues.Removed and replaced the main control and UI along with the thermistor.Reassembled and unit began cooling.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78681
Paul
Job Details: 09/23/2019
WASHER LG WM3570HVA "(DZ) Arrived on site to diagnose a washer that is shaking with a load. Performed diagnostic cycle and found basket shaking. Re,oven lid and found loose bottom right counter weight banging. Tightened counterweight. Retested and found everything working as designed. Advised to run on higher spin speeds as low can cause banging with heavy loads."
Near Leander, TX 78641
Jonathan
Job Details: 09/23/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not getting hot water. Performed diagnostics mode and tested on automatic cycle, found hot water working. Tested in regular wash mode. Found unit operating as designed. Spoke with customer on operation and explained that when selecting hot water wash that it will still use cold and hot to fill. All tested good, no water leaks detected."
Near Round Rock, TX 78665
Wesley
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on site and found some icebuild up in container that was redirecting some of the ice maker fill. Removed ice. Previous issue. Covered by warranty. In event of continued symptoms, recommending valve and icemaker and fill spout be installed together."
Near Georgetown, TX 78626
Arthur B.
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ Arrived onsite for customer complaint of SxS refrigerator not making ice. Found icemaker stuck mid harvest. Removed and replaced icemaker assembly. Reassembled and found icemaker called for water. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78703
Brandon
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for customer complaint of fresh food section not cooling properly, found RC evaporator was covered in ice, I replaced control board and set to basic defrost, unit tested good."
Near Manor, TX 78653
Joseph C.
Job Details: 09/23/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for “no power” complaint. Inspected unit and found faulty microswitches blew out fuse and filter board. Removed and replaced upper and lower interlocks, filter board and fuse. Tested unit. Unit is performing as designed."
Near Killeen, TX 76549
Al
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL GI6SDRXXY02 Arrived to install previously ordered part.Removed and replaced the inlet valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/23/2019
WASHER MAYTAG MLE2000AYW Arrived on site for washer not spinning. Turned unit on ran unit pulled unit out took back off. Ran again can’t find anything at this time 30 day warranty all water lines are dry
Near Austin, TX 78728
Tyler B.
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for unit not cooling again. Found evap built up with ice. No error codes in diagnostics. Removed ice and evap cover, set unit to 8hr defrost and tested good"
Near Austin, TX 78717
Wesley
Job Details: 09/23/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site and replaced unit pump and motor. Advised customer on use and care. All checks good. Unit is now operating as designed.
Near New Braunfels, TX 78132
Luis
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for noise complaint. Adjusted condenser ever coils from cabinet to prevent vibration noise,adjusted from legs,checked compressor compartment no issues in compressor compartment."
Near Austin, TX 78759
Paul
Job Details: 09/23/2019
WASHER WHIRLPOOL WFW9450WW00 (DZ) Arrived on site to diagnose a washer with F20 error Slow Fill code. Performed diagnostics and found F32 Pressure Switch code as well. During diagnostics found the washer was filling ultra slow from water valves. Replaced intake valve and tested. Washer now properly fills. All is working as designed. No water leaks found at time of service.
Near Marble Falls, TX 78654
James
Job Details: 09/23/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived on site and tested operation. I found motor fault in memory. Inspected drive system and found actuator is not attached to splutch. Corrected and ran calibration. Unit tests good. Job complete
Near Austin, TX 78717
Lou
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to install previously diagnosed and ordered parts. I removed and replace the water valve at the back of the unit, the water line from the valve to the filter housing, filter housing, reservoir, tubing from water box valve to hinge, and tubing from hinge to dispenser. Tested the water dispenser and water continued to make a long drip after dispensing water. I sprayed silicone on ever water line connection and allowed to sit and the retested the water dispenser and it continued to have a long drip after dispensing. I contacted Techline and spoke to Chris and got disconnected. I called back and spoke to Kathy and advised of my repairs and issues and she advised that the customer would have to wait at least a second for the control to close the valve then removed their cup. Provided File #7725927576. I advised the customer of techlines recommendations. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Wesley
Job Details: 09/23/2019
DRYER MAYTAG MEDB765FC0 Arrived on site and repaired bent door. No pats needed now unit is operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site and found unit compressor running and fans running but temps were very hi. Ordering compressor to repair.; ordrng 1 TJ90SF8404 (ACCESS VALV) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Austin, TX 78731
Tyler B.
Job Details: 09/23/2019
ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for unit not making ice and wood damage. Customer helped remove unit from counter, ran a cycle and found one of the drain hoses came off of port on drain pump due to pressure build up and not very tight. Connected and tightened hose and tetsed good. No leaks on site"
Near Round Rock, TX 78665
Arthur B.
Job Details: 09/23/2019
DRYER WHIRLPOOL WED7000DW1 Arrived onsite for customer complaint of dryer not completing cycle and shutting off. Removed back panel and air tower and found strip of metal sitting on moisture sensor causing short time. Removed object and reassembled. Dryer now running as designed. Dryer vent clean of lint at time of service.
Near Austin, TX 78735
Robert
Job Details: 09/23/2019
REFRIGERATOR GE TFX27ZPBEBE Arrived on job to replace condenser fan motor supplied from customer. After replacement test operation.
Near Kyle, TX 78640
Kevin
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and replaced fill tube with heater diagnosed on previous visit. No water leaks from connections at time of service, job complete"
Near Austin, TX 78744
Robert
Job Details: 09/23/2019
WASHER WHIRLPOOL WTW7500GC0 Arrived on job for complaints of not draining and noise. Found gearcase leaks and wash plate locked on. Will need wash plate and gearcase to complete.; ordrng 1 CNOTE (IN GARAGE AM APPOINTMENT ) and 1 W10752283 (washplate)
Near Spicewood, TX 78669
Luis
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for evaporator incased in ice. Defrosted evaporator,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie,installed a new cover,secured cover with four screws.
Near Pflugerville, TX 78660
Paul
Job Details: 09/23/2019
DRYER WHIRLPOOL WED8000DW4 (DZ) Arrived on site to diagnose a dryer that was not powering on. Performed diagnostics and found UI was not gettin* enough voltage to stay on. Tested wall plug and power cable and found that L1 was loose in the socket and only powered on when cable was wiggled. Customer will need an electrician to repair the outlet as there is no issue with the appliance.
Near Austin, TX 78729
Wesley
Job Details: 09/23/2019
DISHWASHER FRIGIDAIRE FGHD2433KF1 "Arrived on site and found unit leaking from motor assembly, all checks good.
Near Austin, TX 78731
Andy
Job Details: 09/23/2019
DRYER WHIRLPOOL MEDC215EW0 Arrived on site for dryer not heating and getting enough air flow. Tested and inspected unit and found unit has good air flow with vent off. Tested voltage at outlet and at unit and found that L1 to ground is getting 120 volts and L2 to ground is getting 120 volts but L1 to L2 drops to 5 volts. Instructed customer on needing vents cleaned and an electrician to check voltage issues. No repairs are needed at this time.
Near Austin, TX 78725
Brandon
Job Details: 09/23/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for customer complaint of lid lock light not lighting up. I put unit into diagnostic mode, unit locked and unlocked perfectly 10 times, I calibrated unit, all functions tested good. I instructed customer to contact us if problem continues."
Near Dripping Springs, TX 78620
Luis
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for no cool in fresh food, found fresh food evaporator incased in ice,removed shelves found broken tabs on evaporator cover,removed cover found evaporator thermistor placed incorrectly on evaporator. Defrosted evaporator,installed new harness,secured thermistor to correct location on suction line using foil tape and a zip tie installed new cover,secured cover with four screws, changed defrost setting to basic
Near Austin, TX 78739
Luis
Job Details: 09/23/2019
REFRIGERATOR LG LMXS27626S/01 "arrived on site for no cool. Pierced low side found pressure reading +40 diagnosed faulty compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered. Updated firmware on control with jig,powered unit on checked low side pressure good.
Near Austin, TX 78759
Joseph C.
Job Details: 09/23/2019
FREEZER WHIRLPOOL WRT511SZDM00 "Arrived on site for “frosting/condensation in freezer” complaint. Inspected unit and found cabinet to not be squared and very big gap, between cabinet and liner, at lower right portion of cabinet. Squared unit and applied sealant to gaps in lining. Unit tests good. No leaks detected, at time of service."