Service History 733 - Appliance Express

Near Austin, TX 78702

Matthew

Job Details: 03/03/2021

DRYER WHIRLPOOL WHD5090GW Arrived onsite for compact dryer not drying. Upon arrival put unit in diagnostics and found no stored error codes. Checked for proper voltage at the source and to the control. Called tech line for assistance. Ran test SO5 and check for voltage to the compressor and was present but compressor would not turn over. Tech line recommended sealed system repair.

Near Austin, TX 78704

Jacob

Job Details: 03/03/2021

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onsite for unit having dent in left hand door. Looked at door. Saw dent. Replaced door. No issues at this time. Job complete

Near Leander, TX 78641

Lou

Job Details: 03/03/2021

OVEN WHIRLPOOL WOS31ES0JS00 "Arrived on site to inspect wall oven not heating. Customer advised that unit is operating just fine, but the cooktop above it needs to be serviced and the oven needs to be pulled out.

Near Marion, TX 78124

Noah D

Job Details: 03/03/2021

DISHWASHER MAYTAG MDB8959SKZ0 "Arrived on site to inspect dishwasher for not draining correctly, upon inspection found the drain pump had a metal piece that had popped off. Replaced piece inside pump and found no issues draining, will need to order pump. Office to reschedule ; ordrng 1 W11412291 (DRAIN )"

Near Austin, TX 78746

Kevin

Job Details: 03/03/2021

DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site and replaced left upper rack rail diagnosed on previous visit after replacement upper rack is correct, job complete"

Near Kingsbury, TX 78638

Noah D

Job Details: 03/03/2021

FREEZER FRIGIDAIRE FFFH20F2QWF Arrived on site to inspect freezer for not cooling. Upon inspection found the compressor running but no cool air being produced. Very little ice on compressor. Ordering SS repair. Office to reschedule ; ordrng 1 297217900 (HEAT EXCHANGE) and 1 297414901 (EVAP ) and 1 2HRS (2HRS) and 1 5304524546 (COMPRESSOR ) and 1 SSTECH (SS TECH )

Near Austin, TX 78702

Luis

Job Details: 03/03/2021

REFRIGERATOR WHIRLPOOL WRT318FZDW06 Arrived on site for no cool. Powered unit on compressor powered on no frost forming on evaporator diagnosed a leak in the system ordering compressor and evaporator ; ordrng 1 W10897195 (Coupler) and 1 W11401413 (Coupler) and 1 W11401417 (Coupler) and 1 Wpw10143759 (Drier uv) and 1 W10913906 (Access valve) and 1 W11407409 (Evaporator) and 1 W11480426 (Compressor) and 1 2hrs (2 hrs)

Near Pflugerville, TX 78660

Scott

Job Details: 03/03/2021

WASHER AMANA NTW4516FW3 "Arrived on site , replaced gearcase ,spluch, actuator, and drive motor . Ran calibration and diagnostics. All checked normal. No water leaks detected at time of service. Job complete."

Near Hutto, TX 78634

Jimmy J.

Job Details: 03/03/2021

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to install previously diagnosed part. Removed control and installed new control. Still no power. Removed fuse he installed new fuse. Still no power. Found cavity thermostat was faulty. . Ordering cavity thermostat to return and complete the repair. See leave behind pamphlet for a breakdown of what will be due when we return. ; ordrng 1 W10269232 (Cavity Thrm)

Near Georgetown, TX 78628

Jonathan S

Job Details: 03/03/2021

REFRIGERATOR WHIRLPOOL KBSN608ESS01 "Arrived on site for refrigerator lights not working. Inspected unit and work area. Found FC and RC LEDs not working. Traced circuit to failed FC LED, removed failed lights and installed new. Found lights now working. Tested door operation and checked door switch contact. All tested good, no water leaks detected during service."

Near Leander, TX 78641

Lou

Job Details: 03/03/2021

MICROWAVE WHIRLPOOL WMC30516HZ0 "Arrived on site to install previously diagnosed and ordered appliance. Arrived on site and tested microwave and found it not heating. Due to the microwave not heating and in warranty, I removed and replaced the microwave and tested. Unit is operating as designed. Job completed."

Near Austin, TX 78705

Matthew

Job Details: 03/03/2021

OVEN WHIRLPOOL WFE515S0JS0 "Arrived onsite for oven door not opening or closing properly. Upon inspection found failed door hinges. Replaced hinges, tested unit and unit is functioning properly. Job complete"

Near Taylor, TX 76574

Jimmy J.

Job Details: 03/03/2021

WASHER WHIRLPOOL WTW8040DW4 Arrived on site for Squeaking or Squealing Noise WHEN IT'S SPINNING-WHEN IT STARTS MOVING. Found drain pump was the part making the noise. Removed drain pump and installed new drain pump. No leaks detected. Job completed.

Near Driftwood, TX 78619

Andrew

Job Details: 03/03/2021

COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site to test unit for orange flames on LR, RR and FC burners. Found small tube pieces in orifice holders. Removed tube pieces, tested unit, unit is now working as designed. No leaks detected.

Near Driftwood, TX 78619

Andrew

Job Details: 03/03/2021

MICROWAVE KITCHENAID KOCE500ESS06 "Arrived on site to replace MW light per previous tech. Replaced bulb, tested unit, unit works good. Job complete."

Near Leander, TX 78641

Lou

Job Details: 03/03/2021

REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found lights in the FC and RC sections not working. I removed and replaced the lights and tested and all lights are operating as designed. No water leaks observed during service, job completed."

Near Leander, TX 78641

Lou

Job Details: 03/03/2021

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install sealed system components. Due to the compressor failure and unit not cooling, I removed and replaced the compressor, inverter board, access valve, hv drier and vacuumed the system. Once the system was vacuumed and it held pressure, I installed 6.0 ounces of R134a refrigerant into the system and checked pressures. Unit held pressures and is beginning to cool. Evaporator has a good frost pattern and no signs of leaks. I recommended that the customer allow the unit to cool for approximately 24-48 hours. No water leaks observed during service, job completed."

Near Georgetown, TX 78626

Kayman

Job Details: 03/03/2021

REFRIGERATOR GE GSH25ISXJSS Arrived onsite for refrigerator not cooling but lights are on. Upon arrival the unit was unplugged. I powered on the unit and I could hear the start device engaging but the compressor would not turn on. I checked wall voltage and it checked good. I found 120 Vac going to the start device from the control. I checked the windings on the compressor and they all showed good resistance. I recommended replacing the start device and going from here. The customer agreed so I replace the start. The compressor kicked on once I plugged in the unit. I monitored the amp draw and it stayed at .94. I accessed the evaporator and found a frost pattern forming. I advised the customer to monitor the unit and give us a call if it does not reach optimal temps in 24 hours or so. No leaks were detected during time of service. Job complete.

Near Georgetown, TX 78628

Jonathan S

Job Details: 03/03/2021

DRYER SAMSUNG DV48H7400EW/A2 Arrived on site for dryer making a buzzing noise. Inspected unit and work area. Disassembled unit and checked pulley and guide wheels. Found heating element going to drum vent has slack. Corrected vent for tighter fit. Assembled unit and tested operation. All tested good.

Near Woodway, TX 76712

Jonathan M

Job Details: 03/03/2021

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site for a dishwasher that has a broken upper rack. Inspected unit and work area. Found both tracks broken and customer advised that the wheels on his adjusters had broken off to.

Near Florence, TX 76527

Jonathan S

Job Details: 03/03/2021

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer not agitating or spinning. Inspected unit and work area. Found major soap residue buildup. Performed diagnostics mode and checked fault codes. Found error code F2-E1 stuck key, F3-E1 pressure system fault and F8-E1 long drain. Checked analog pressure switch and found clogged, cleared hose. Ran automatic test cycle and found completed. All tested good, no water leaks detected."

Near Liberty Hill, TX 78642

Cliff

Job Details: 03/03/2021

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to diagnose an oven that is leaking. Found both door seals heavily coated with soil impeding function. Seals will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 WPW10282960 (Gasket)

Near Austin, TX 78746

Luis

Job Details: 03/03/2021

REFRIGERATOR KITCHENAID KSSS48QDW00 "Arrived on site for cooling complaint. Removed evaporator cover weak frost pattern found small traces of dye on insulation on heat exchanger,removed kick plate and drain pan found heater pan,compressor,evaporator and heat exchanger will need to be replaced. Found bigger issue with unit,void in insulation causing moisture and excessive water droplets on cabinet that will leak onto floor . ; ordrng 1 W10309995 (Compressor) and 1 2002994 (Pan heater (discontinued )) and 1 WP2003003 (Exchanger) and 1 4388575 (Evaporator) and 1 Wpw10143759 (Drier uv) and 1 Tj90sf8404 (Access valve)"

Near Austin, TX 78727

Justin

Job Details: 03/03/2021

REFRIGERATOR GE GFSS6KEXASS "Arrived on site to install previously diagnosed parts. Installed new control and found the start device, interior lights, and evap fans still not turning on. Control shipping box was damaged and the control that was installed is bad. I also tested voltage at UI and found proper volts, but it is not working indicating a bad UI. Ordering new UI and control to come back and re-install. Bringing back other parts just in case. I also heard a whistle at the compressor and some rust on the lines. Requesting SS tech to look at it. Office to reschedule. ; ordrng 1 WR13X10613 (UI assy) and 1 WR55X10806 (Main Control) and 1 AUTHO"

Near Austin, TX 78750

Matthew

Job Details: 03/03/2021

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived onsite for refrigerator having repeated PO power failure. Upon inspection found evaporator iced over and the evaporator fan frozen in place. Running test 3 evaporator fan motor triggered the PO immediately. Defrost FC and tested components ran additional diagnostics to test thermistors, heater , bi metal and all passed. Re positioned bi metal for optimal readings. Tested unit and unit no longer had PO failure. Job complete."

Near Austin, TX 78737

Robert

Job Details: 03/03/2021

WASHER WHIRLPOOL WTW4955HW1 Arrived on job for complaints of not washing. Found loose nut on cam. Re set nut and test washer. No leaks detected at time of service

Near Martindale, TX 78655

Kevin

Job Details: 03/03/2021

DRYER ROPER RED4640YQ0 "Arrived on site and inspected dryer and found thermal fuse has failed

Near Austin, TX 78744

Jacob

Job Details: 03/03/2021

WASHER WHIRLPOOL WTW5000DW Arrived onsite for unit spilling water. Looked at unit found that the cold water is broken to the washer leaking and the unit will not power on. Need water valve and control board.

Near Wimberley, TX 78676

Andrew

Job Details: 03/03/2021

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to test unit for damaged door panel. Replaced door panel, tested unit, unit works good. Job complete."

Near Cedar Park, TX 78613

David S

Job Details: 03/03/2021

WASHER WHIRLPOOL WTW4850HW1 Arrived on site to install previous diagnosed part. I found out the unit was moved to the maintenance shop. I found the 7nit unplugged. I replaced the control in the unit. I plugged the unit in and ran a calibration. The unit failed calibration. I inspected the motor and capacitor I found the capacitor not working. I am ordering the capacitor to complete the repair. The office will reschedule when we have an eta on the part. ; ordrng 1 W11395618 (Capacitor)

Near Austin, TX 78734

Luis

Job Details: 03/03/2021

REFRIGERATOR KITCHENAID KSSC48QVS06 "Arrived on site for water leaking. Water leaking during icemaker fill,removed top cover found a split on the rubber fill tube bend ordering a new fill tube ; ordrng 1 W11212166 (Tube inlet) and 1 WP2300868 (Fitting) and 1 WP2198677 (Connector)"

Near Leander, TX 78641

David S

Job Details: 03/03/2021

WASHER MAYTAG MHW6630HW0 Arrived on site to install previous diagnosed part. I gained access to the dispenser and replaced it with new. I ran the unit through a diagnostics cycle and found the unit working as designed. Job complete.

Near Austin, TX 78738

Robert

Job Details: 03/03/2021

WASHER WHIRLPOOL MVWB865GW0 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service

Near Manor, TX 78653

Andy

Job Details: 03/03/2021

RANGE WHIRLPOOL WFE525S0JS0 Arrived on site for range not operating. Tested and inspected unit and found failed main harness with terminal block. Ordering needed part. Also ordering cooktop harness in case needed. Also ordering power cord. Left unit unplugged and advised customer not to plug in or use due to safety. Office to schedule return trip.; ordrng 1 W11344556 (Main harness) and 1 W11134603 (Cooktop harness Left) and 1 W11134551 (Cooktop harness right) and 1 PT500 (Power cord) and 1 Seenote (Office to schedule)

Near Belton, TX 76513

Tyler

Job Details: 03/03/2021

COOKTOP FRIGIDAIRE FGEF3035RFE Arrived on site for range needed with previously diagnosed burner element. Upon further inspection I was able to install and repair the needed parts and then reassemble and tested unit was fully functioning as designed. Call complete.

Near Georgetown, TX 78633

Wesley

Job Details: 03/03/2021

RANGE GE JGBP26WEH1WW Arrived onsite and found unit bake igniter failed.

Near Georgetown, TX 78628

Chase

Job Details: 03/03/2021

FREEZER FRIGIDAIRE FFFH17F2QWB Arrived on site to check freezer for no cool issue. Unit had stopped calling abruptly and was unplugged upon arrival. Verified 122 vac to the unit. Advanced the defrost timer and still had no fan or compressor function. Jumped the thermostat and all coin functions began. Diagnosed a failed thermostat control. Replaced thermostat and observed proper cooling functions.

Near Paige, TX 78659

Andy

Job Details: 03/03/2021

WASHER MAYTAG MVWX700XL2A Arrived on site for washer not operating. Tested and inspected unit and found unit is not able to sense basket speed. Spoke with DW and speed sensor is in actuator. Ordering needed part. no water leaks present at time of service.; ordrng 1 WPW10006355 (Actuator) and 1 Seenote (Office to schedule) and 1 Seenote (Authorization needed)

Near Lakeway, TX 78734

Robert

Job Details: 03/03/2021

WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of no spin in towel cycle. Called tech line 7730143317. They said that the load of mixed towels and sheets can cause this issue. Whirlpool wants customer to not mix loads and if continues to replace ACU.

Near Pflugerville, TX 78660

Scott

Job Details: 03/03/2021

WASHER WHIRLPOOL MVWB880BW0 "Arrived on site replaced bearing and suspension rods . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete ."

Near Austin, TX 78737

Leonardo

Job Details: 03/03/2021

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for ui not responding. Test unit and couldnt turn unit on. Replaced console test unit and unit test good job complete.

Near Austin, TX 78757

Scott

Job Details: 03/03/2021

REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Arrived on site for no cool in both sections . Ran test 4 almost no frost on either evap . Will need sealed system . Ordering compressor, both evaps , service port , UI drier . Weigh 3 hrs . No leaks detected at time of service. Collected 119.06 cc Call to set return . ; ordrng 1 3HRSWEIGH and 1 SERVICEPORT and 1 UVDRIER and 1 W10309988 (COMPRESSOR ) and 1 WPW10239732 (FZ EVAP) and 1 WPW10643261 (FF EVAP)"

Near Briarcliff, TX 78669

Robert

Job Details: 03/03/2021

COOKTOP KITCHENAID KCGC506JSS00 Arrived on job to replace previously diagnosed parts. After replacement test operation.

Near Del Valle, TX 78617

Jacob

Job Details: 03/03/2021

DRYER MAYTAG MEDB855DC4 Arrived onsite to replace parts ordered by previous tech. Replaced thermostat. Tested unit. Unit was heating properly at this time. Saw that the lint trap was thick with lint. Let customer know that the lint needs to be cleaned and also get wall checked for any possible lint or clog in the wall by a professional vent cleaner. If unit still persists not too dry. No other issues at this time. Job complete

Near Cedar Park, TX 78613

David S

Job Details: 03/03/2021

DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer not drying and making a noise. I inspected the unit and work area. I gained access to the blower wheel and found a massive build up restricting air flow. I also found the thermal fuse blown. I replaced the thermal fuse. I tested the unit I found it heating and with good air flow. Job complete.

Near Austin, TX 78737

Leonardo

Job Details: 03/03/2021

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for door no opening all the way. Test unit and found door hitting kick plate. Secured kick plate test unit and unit test good job complete.

Near Austin, TX 78733

Leonardo

Job Details: 03/03/2021

RANGE JENN-AIR JDRP548HL00 Arrived on site to test unit for oven not working correctly. Couldnt duplicate the problem. Found rack bearings broken will need to order née rack ; ordrng 1 W11488688 (Rack)

Near Copperas Cove, TX 76522

Job Details: 03/03/2021

REFRIGERATOR GE gfd28gblets "Arrived on site and inspected newly purchased French door GE refrigerator not cooling inspected the compressor area and found signs of Oil on the condenser housing and on the tube on right rear of unit.Temperatures were 72/74 ff/freezer .Both condenser and evaporator motors were operating.Got on Skype sealed system thread with SW. ; ordrng 1 Research (Unit may not be repairable , SS tech, 2hours, compressor)"

Near Paige, TX 78659

Andy

Job Details: 03/03/2021

WASHER WHIRLPOOL MVWX655DW2 Arrived on site for washer still making noise. Tested unit and is still making squeaking noise. Checked for error codes and found motor failure code. Called tech line and spoke with Robert (SR# 7730149788) Made aware of issue and what was found. Was instructed that motor and belt will need to be replaced. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W11497303 (Motor) and 1 W11239857 (Belt) and 1 Seenote (Office to schedule)

Near Austin, TX 78738

Robert

Job Details: 03/03/2021

WASHER WHIRLPOOL WTW8500DC5 Arrived on job for complaints of no water. Found faulty valve. After replacement test operation. No leaks detected at time of service

Near Austin, TX 78745

Leonardo

Job Details: 03/03/2021

RANGE FRIGIDAIRE FGF318ECC Arrived on site to replace valve and regulator. Replaced valve went to replace regulator and found regulator connection was completely loose thats why it was leaking. Tighten connections test unit and unit test good. Advised customer to get gas line replaced if continue to smell gas. Job complete no leaks present from range

Near Austin, TX 78744

Jacob

Job Details: 03/03/2021

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. No leaks at this time. Job complete

Near Pflugerville, TX 78660

Wesley

Job Details: 03/03/2021

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite and customer stated that once a month the ui malfunctions. I performed a factory reset. In the event of call back order ui panel. Advised customer on repair and how to reset.

Near San Marcos, TX 78666

Andrew

Job Details: 03/03/2021

DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site to test unit for leaking. Found third level tub mounted brackets on both sides had loose locks. Tested unit, unit still leaking. Also found drain hose did not have a clamp. Installed clamp. Drain hose is now good. Also installed high drain loop. Customer said unit did not come with mounting brackets. Needing rail holders and tub mounted brackets. To fix issue. Office to reschedule.; ordrng 1 W11101573 (LH TUB BRACKET) and 1 W11256439 (RH TUB BRACKET) and 2 WP8269145 (brckt-mtg)s"

Near Austin, TX 78746

Kevin

Job Details: 03/03/2021

DRYER KENMORE 110.878726 "Arrived on site and replaced user interface diagnosed on previous visit, after replacement dryer is operating normally. job complete"

Near Cedar Park, TX 78613

David S

Job Details: 03/03/2021

WASHER GE GDF520PGJ2BB Arrived on site to install new control. I gained access to the control and replaced it with new. I tested the unit and found it working as designed now.

Near Spicewood, TX 78669

Robert

Job Details: 03/03/2021

DRYER MAYTAG MED5630HW1 Arrived on job for complaints of not starting. Found the console not working properly. Replaced console. After replacement test operation.

Near Austin, TX 78757

Justin

Job Details: 03/03/2021

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher leaking after sump replacement and visibly broken parts. After further inspection I found adjuster assembly broken. Part was not on shelf and I did not have. Ordering assembly and will install on return. I then put unit into diagnostics mode and found stored error codes F2E1 (I could not find this error code on tech sheet). I found a fast continuous drip coming from sump when running test cycle. Upon further inspection I found a bad seal on the sump and I could not get it to seal properly. We will need to order and replace the sump and motor again. Office to reschedule. ; ordrng 1 W11087376 (Sump and Motor) and 1 W10712395 (Adjuster Assy)

Near San Marcos, TX 78666

Brandon

Job Details: 03/03/2021

WASHER WHIRLPOOL WETLV27HW1 "Arrived on site for customer complaint of unit not completing cycles, found failed latch, I replaced latch, unit tested good."

Near Austin, TX 78734

Leonardo

Job Details: 03/03/2021

DISHWASHER GE GDF520PSD1SS Arrived on site to replace valve. Replaced valve test unit and unit test good no leaks present at this time.

Near Cedar Park, TX 78613

Justin

Job Details: 03/03/2021

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for a refrigerator with no cool in both sections. I put unit into diagnostics mode and activated each component individually. I found that the evap fan motor would not turn on, and that the start device would click and turn on the compressor for only a few seconds. I found 120V going to start device and the compressor ohmd out correctly. I gained access to the FC evap and there was visible burn on liner, harness, and cap tube on upper right hand corner of FC. You could also hear the evap whistling and spilling refrigerant. There was a service tap on compressor as well, indicating prior sealed system service. A sealed system and evap fan motor/harness will be needed to complete repair. . will need compressor, service tap, dye drier, FC evap, and evap fan motor/harness. Call complete."

Near Tow, TX 78672

Cliff

Job Details: 03/03/2021

WASHER AMANA NTW4516FW3 Arrived on site to diagnose a washer that has controls not responding. Found unit continuously draining and not responding. Reset and recalibrate control and all is now working properly. No leaks were found at time of service.

Near Austin, TX 78737

Luis

Job Details: 03/03/2021

FREEZER WHIRLPOOL WRF767SDHZ00 "Arrived on site for no lights. Diagnosed a defective led module,replaced freezer led module powered unit on all leds working as designed"

Near Austin, TX 78748

Kevin

Job Details: 03/03/2021

WASHER MAYTAG MVWC565FW2 arrived on site and inspected washer and found error code for long fill. Inspected valves and found cold water valve inlet is clogged by sediment. Took picture. Customer provided a brush to clean it out and after doing so water flow is good. If issue continues water from source will need to be addressed. Before valves are replaced, job complete"

Near Austin, TX 78748

Jacob

Job Details: 03/03/2021

WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for unit stuck with the drain running. Tested unit. Found that the control board needed to be replaced. Replaced control board, tested unit. Unit tested good. No leaks at this time. Job complete"

Near Elgin, TX 78621

Andy

Job Details: 03/03/2021

RANGE WHIRLPOOL WFE535S0JS0 Arrived on site to install previously diagnosed harness with terminal block. Removed failed part and replaced with new. Found issue with customer power cord and showed to customer. No other repairs are needed at this time.

Near Austin, TX 78751

Matthew

Job Details: 03/03/2021

DRYER WHIRLPOOL WET4027HW0 "Arrived onsite for dryer not powering on. Upon inspection found failed door switch. Replaced door switch, tested unit and unit is functioning properly. Job complete"

Near Georgetown, TX 78628

Wesley

Job Details: 03/03/2021

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived onsite and found unit producing thin ice because sheets were sticking to evap plate during hot valve cycle. Increased thickness. All else checks good. Advised customer to run afresh cycles back to back to smooth the evap plate so ice does not melt.

Near Georgetown, TX 78633

Jonathan S

Job Details: 03/03/2021

REFRIGERATOR FRIGIDAIRE FFUS2613LS4 "Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found fill tube frozen and light not working in FC. Found temperature in RC at 35° and FC -3°. Set to proper temperature. Removed ice with streamer with and cycled ice maker. Found ice maker overfilling. Made minor adjustment to correct. Tested all other operations. All tested good, no water leaks detected.

Near Burnet, TX 78611

Cliff

Job Details: 03/03/2021

DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site to replace pump for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Near Austin, TX 78746

Kevin

Job Details: 03/03/2021

DRYER WHIRLPOOL WGD9620HC1 "Arrived on site and inspected dryer and found moisture sensor is disconnected, after resetting connection dryer is operating properly.

Near , TX 78628

Cliff

Job Details: 03/03/2021

REFRIGERATOR JENN-AIR JFC2290REP02 Arrived on site to diagnose a refrigerator with mullion not closing properly. Found mullion hinges faulty. Replaced mullion and tested unit. All is working properly at this time and no leaks were found at time of service.

Near Austin, TX 78749

Kevin

Job Details: 03/03/2021

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site and inspected washer and sound it is unplugged after reconnecting to power drainpump is constantly running, set washer into a diagnostic cycle and found saved error code F3E1 for pressure system. Ensured pressure hose and trap are clear but washer will not reset. Recommended replacing control board . After replacing it washer will now complete a diagnostic cycle, set washer also on a normal cycle and it is progressing normally, job complete"

Near New Braunfels, TX 78130

Brandon

Job Details: 03/03/2021

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site to replace sump assembly, after replacing part unit tested good.

Near Round Rock, TX 78681

David S

Job Details: 03/03/2021

REFRIGERATOR FRIGIDAIRE FRS6R5EMB1 "Arrived on site for fridge not cooling. I inspected the unit and work area. I gained access to the compressor and dryer. I found the low side in a vacuum and th height said at 75 psi. I gained access to the evaporator and found an ice ball on the cap tube and no frost anywhere. I removed the ice ball and found up dye at the cap tube. I evacuated the system and placed a measured charge into the system. I tested pressure and found the compressor building pressure appropriately. I am ordering the customer evaporator, sealed system, and authorization to complete the repair.; ordrng 1 5303918284 (Evaporator) and 1 Sealsystem (Sealed systen) and 1 Authorization (Authorization)"

Near Leander, TX 78641

David S

Job Details: 03/03/2021

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install orevious diagnosed parts. I replaced the console. I tested the blower fan on both high and low and found it working. I tested the unit microwave and bake and broil. All are working as designed, job complete."

Near Austin, TX 78757

Scott

Job Details: 03/03/2021

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for icemaker replacement . Tested new unit ,still wouldnt harvest and valve didnt activate. Found door switch failing . Checked voltage and talked to SW . Ordering bothe switches and IM . Call to set return .; ordrng 1 W11085027 (ICE TRAY SWITCH ) and 1 W11131698 (LIGHT SWITCH ) and 1 W11397192 (IM)"

Near Spicewood, TX 78669

Robert

Job Details: 03/03/2021

DISHWASHER WHIRLPOOL JDTSS246GL0 Arrived on job for complaints of damage handled. Confirmed damage and replaced handle.

Near Lakeway, TX 78738

Robert

Job Details: 03/03/2021

COOKTOP KITCHENAID KCGC506JSS00 Arrived on job for complaints of no lighting front right burner. Found the pilot orifice too small order kit. Send RJ back. ; ordrng 1 W11502161 (PLEASE CONVERSION KIT)

Near San Marcos, TX 78666

Andrew

Job Details: 03/03/2021

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for leaking from door. Found vent gasket was not sealing properly causing leak. Needing vent and gasket to fix issue. Office to reschedule.; ordrng 1 WP8269259 (gasket) and 1 WPW10329609 (vent)

Near Cedar Park, TX 78613

Justin

Job Details: 03/03/2021

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for a refrigerator with no or very little ice production. Customer stated it rarely will drop a few cubes, and has been having this issue for roughly 3 weeks. I tested temps in FC at 8°F (after being opened for several seconds), RC at 35°F, and ice box at 12°F. While checking temps in ice box I could hear and feel the ice box fan turn on. I ran through the diagnostics mode and activated each component separately. I found stored error code for ice maker E5 for timed ice making. I ran IM motor and it harvested fine. I found ice maker fill working as well. I found the IM heater on when it was not supposed to indicating a faulty IM thermistor..; ordrng 1 W11294907 (Ice Maker)"

Near Belton, TX 76513

Kayman

Job Details: 03/03/2021

ICE MACHINE WHIRLPOOL KUIC18PNXS3 Arrived onsite for ice maker not producing ice. Upon inspection I found the unit would fill and drain but not circulate the water up to the evaporator. The customer stated that they cleaned the tubes recently. I found the recirculating pump tube was disconnected from the pump. I re connected and the pump pushed water up and over the evaporator. Due to the condition and dirtiness of the tube the customer asked me to replace it. I replaced the tube and tested the unit. I found the evaporator ice cold and water flowing over the plate. The unit is working as designed at this time and no leaks were detected during time of service. I advised the customer to monitor ice production today and tomorrow.

Near Burnet, TX 78611

Cliff

Job Details: 03/03/2021

RANGE WHIRLPOOL KSGG700ESS2 Arrived on site to diagnose a range with an oven that is not staying lit. Tested unit and found fuel pressure low causing smalle flame sizes. Homeowner will need to have gas pressure checked to complete repairs.

Near Austin, TX 78741

Luis

Job Details: 03/03/2021

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "arrived on site for damaged door. Found defective fresh food door,replaced fresh food door,remolded gasket checked door seal good."

Near Georgetown, TX 78628

Lou

Job Details: 03/03/2021

DISHWASHER MAYTAG MDB4949SDE3 "Arrived on site to inspect dishwasher with no water filling the tub. Upon further inspection, I placed the unit in diagnostics showing error code F6E1 & F6E4. Cleared the codes and continued with testing. Unit operated as designed. I retested in diagnostics and tested the float switch by moving the lever up and down and in doing such, the switch was engaged causing the water to turn off and on. I found that the customer has a water softener and is using too much detergent causing too many suds and raising the float device and causing the water to shut off. I made recommendations for detergent and rinse aid use as well as use and care recommendations. I contacted the owner of the home and advised of my findings. No water leaks observed during service, job completed."

Near Lorena, TX 76655

Jonathan M

Job Details: 03/03/2021

DISHWASHER GE GDF520PGJ6BB "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control and tested unit. Unit still was flashing erratically. Replaced user interface log and tested unit. Unit turned on and ran a cycle. Tested unit twice more in the unit filled, washed, and drained without problems. Call complete."

Near Buda, TX 78610

Andrew

Job Details: 03/03/2021

MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to test unit for humidity sensor error f4e4. Humidity sensor was a run without. Customer also complained of heavy draft of wind coming in from unit. Found damper door was not present. Needing damper and humidity sensor. Office to reschedule.; ordrng 1 W10843943 (damper)

Near Austin, TX 78734

Leonardo

Job Details: 03/03/2021

RANGE KITCHENAID KSGG700ESS2 Arrived on site to test unit for no display. Test unit and found shorted control board and display board. Replaced both parts test unit and unit test good. Also found unit had not been converted to LP. Advised customer to get unit converted to LP before using it. Job complete.

Near Temple, TX 76504

Jonathan M

Job Details: 03/03/2021

DISHWASHER WHIRLPOOL MDB9979SKZ0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace drain pump and tested unit. Unit is now working as designed. Call complete.

Near Waco, TX 76705

Jonathan M

Job Details: 03/03/2021

DRYER FRIGIDAIRE LEQ7000ES0 "Arrived on site for a dryer thats not heating. Inspected unit and work area. Tested voltage going to the unit and found proper voltage. Tested the thermistor, high limit thermostat, and operating thermostat. All checked good. Remove front panel and basket and tested heater. Found heater open. Replaced heating assembly and reassembled unit. Tested it and unit is heating in the operating as designed. Call complete."

Near Temple, TX 76502

Jonathan M

Job Details: 03/03/2021

WASHER ROPER RTW4440VQ1 "Arrived on site for a washing machine that wont agitate or spin with clothes in it. Inspected unit and work area. Started to disassemble unit and found the wire harness spliced going to the lid switch causing a safety concern. Contacted office about issue and was advised to order the parts needed for the lid switch and harness. Office will need authorization for repair as well as help finding parts. If parts are found and authorization is given, please schedule service for two hours for next tech. ; ordrng 1 WP8318084 (switch-lid) and 1 w10206345 (harns-wire)"

Near Killeen, TX 76549

Tyler

Job Details: 03/03/2021

DISHWASHER HOTPOINT HDA2000Z01WH on site for dishwasher not getting any power. Upon arrival I checked voltage to the terminal as well as timer and found 120 V all the way through the machine I then ran a test cycle on the machine and found that the unit was functioning as designed it filled agitated washed and drained exactly when needed there was however some over sudsing in the tub and I didnt refer to the customer on methods to clear out the soap at this time unit is functioning and could not duplicate issues. Call complete

Near Belton, TX 76513

Tyler

Job Details: 03/03/2021

REFRIGERATOR ELECTROLUX EI32AF65JS1 Arrived on site for refrigerator making loud noises but according to the customer had never stopped cooling since previous repair. Upon arrival I was able to narrow down that the noise was coming from inside the compressor and I found the high side upon arrival to be at 1:20 and the low side at -15. I also cracked up in the dryer to verify if there is any visual damage or anything that could indicate what was going on as instructed by SW. But upon further inspection I found that the beads inside the dryer were a PG orange color indicating that everything so far is fine and sealed system and the war any restrictions I didnt replace the UB dryer after getting AHS authorization from office. Die then recharge the system after a 20 minute vacuum. To ensure there are no restrictions and was able to get the pressures to be at 170 and zero by the time the coals completed and at no point did I replicate the loud noise the compressor was making pot arrival alt

Near Temple, TX 76502

Kayman

Job Details: 03/03/2021

REFRIGERATOR WHIRLPOOL WRS970CIHZ00 "Arrived onsite for refrigerator not dispensing ice. Upon inspection I found the harness at the hinge in good condition. I ran a diagnostics test and found that in test 44 the display would show 2 3 for ice maker motor faulty or stopped. I replaced the ice maker and got the same result. I contacted techline and they had me check continuity between the harness to the ice maker and control. Continuity was present so they recommended replacing the main control, Ordering main control(W11172798) SR#7730147502 office to R/S due to part availability. ; ordrng 1 W11172798 (Control) and 1 WPW10226427 (Power supply)"

Near Belton, TX 76513

Kayman

Job Details: 03/03/2021

REFRIGERATOR MAYTAG MFD2560HES Arrived onsite for refrigerator not cooling. Upon inspection I found the unit unplugged. I restored power and I found 2 lines going through the control display instead of numbers.. I found the damper making a loud grinding noise. The compressor was not turning on so I accessed the rear panel and tested the windings on the compressor. I found run to common showing open and run to start showing open indicating a failed compressor. I found the harness damaged. The unit will need a sealed system repair and controls replaced for repair. I am ordering the Control(WPW10503278) harness(67004097) damper(WP67003903) compressor(W10160407) discharge(67002494) drier(WPW10143759) evaporator (12002041) coupler (w10913906) office to R/S once repair is approved. ; O-emld tckt

Near Killeen, TX 76549

Job Details: 03/03/2021

DRYER WHIRLPOOL MEDC465HW0 "Arrived on site and inspected dryer not starting.Checked voltage at the outlet and got 245/123/122Checked voltage at the back of the unit and got the same.Checked the door switch, timer and thermal fuse and all were operating.Unit will require WPW10117655 PTS to complete the repair.Office to schedule return services.Needs more work; ordrng 1 WPW10117655 (PTS REL W/SWB TWIST)"

Near Waco, TX 76711

Jonathan M

Job Details: 03/03/2021

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site for a refrigerator that headlights out in the refrigerator and freezer sections. Inspected unit and work area. Replaced freezer module and lights began to flicker in both top and bottom compartment. Started checking other lights in the refrigerator compartment with the other module for a short and found one of the LEDs causing the strobe lights. Replaced refrigerator module and tested unit. Unit is nOW working as designed. Call complete.

Near Lakeway, TX 78738

Robert

Job Details: 03/03/2021

WINE COOLER WHIRLPOOL KURR304ESS00 Arrived on job for complaints of damage door. Replaced outer door.

Near Spicewood, TX 78669

Luis

Job Details: 03/03/2021

ICE MACHINE KITCHENAID KUIC18PNZS0 "Arrived on site for cleaning needed led and too much ice diagnosed a defective water level sensor and bin thermistor ran diagnostics all test passed,water to reservoir,frost on evaporator fan and pumps working. Replaced bin thermistor and water level sensor. Instructed customer after next clean cycle led warning will reset. ; used 1 WPW10485962 (Water sensor), and 1 WPW10511923 (Bin thermistor) from stock"

Near Kingsland, TX 78639

Cliff

Job Details: 03/03/2021

ICE MACHINE KITCHENAID KUID308ESS1 Arrived on site to diagnose an ice machine that is over producing. Found bin thermistor out of range. Replaced bin thermistor and all is working properly at this time and no leaks were found at time of service.