Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MVWB880BW0 "Arrived on site. Checked for spinning issues. Found multiple issues found bearing , rotor and stater bad.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MVWB880BW0 "Arrived on site. Checked for spinning issues. Found multiple issues found bearing , rotor and stater bad.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MVWB880BW0 "Arrived on site. Checked for spinning issues. Found multiple issues found bearing , rotor and stater bad.
Near Cedar Park, TX 78613
Lou
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDF760SADM2 "arrived on site to inspect dishwasher not washing. I placed the unit in diagnostics ad it showed no error codes. Tested the unit and the motor would not come on. I removed and replaced the sump/motor assembly and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78732
Luis
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Arrived on sit word no ice. Removed kickplate,disconnected fill tube from connector unable to blow any air through fill tube diagnosed frozen fill tube. Set return date for Tuesday 2/19 collected service call fee; ordrng 1 W10816479 (FILL TUBE)"
Near Kyle, TX 78640
Kevin
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site and found heating element is not on at the end of the cycle. Inspected control board and found connector for right hand side is loose, after correcting heater is not working properly. Also found drain hose does not have a high drain loop, added one to drain hose to prevent siphoning back into tub from garbage disposal. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78665
Lou
Job Details: 02/14/2019
WASHER MAYTAG MVWC465HW2 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics and it showed error code F0E5-off balance load. I cleared the code and continued with testing. When the unit began to agitate it began to make a loud screeching noise. It did the same in spin mode. I tilted the unit back and found that the cam nut had back off and the cam pulley was rubbing on the cam shield. I took the nut off and put some loc-tite on the bolt and retightened it. Tested the unit in manual mode in agitate and spin and the unit operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78754
Joseph C.
Job Details: 02/14/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site for “sparking from under cooktop” complaint. Inspected unit and found harness burned and shorted. Element ends are burned and need to be replaced, as well. What was labeled as a “harness” was in fact, a dryer door switch. Return for repairs on 02/20. Unit has been shut off, at breaker.; ordrng 1 W11161939 (ELEMENT) and 1 W11168414 (ELEMENT) and 1 WPW10279107 (harns-wire)"
Near Austin, TX 78746
Kevin
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KFCS22EVMS7 "arrived on site and found water filter has not been replaced, Per customer request these swapped water filter and showed customer how timer works for water filter recommended replacing. No water leaks from connections at time of service, job complete."
Near Austin, TX 78703
Scott
Job Details: 02/14/2019
WASHER WHIRLPOOL WFC7500VW2 Arrived on site replaced MCU control .ran diagnostics all checked normal . Unit is spinning out at high rpm. No water leaks detected at time of service . Job complete .
Near Austin, TX 78731
Cliff
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to diagnose a dishwasher that is making unusual noises. Tested unit and found circulation pump is failing. Replaced circulation pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Belton, TX 76513
Al
Job Details: 02/14/2019
DRYER AMANA NED4655EW1 "Arrived to inspect dryer drum turning slow. Confirmed the complaint and removed and replaced the motor, repair kit, blower wheel.Reassembled the unit and unit tested as designed. No lint observed at the time of service"
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/14/2019
REFRIGERATOR GE PFSS6PKXCSS Arrived on site for unit leaking water in the fresh food section. Found that the water was from the restricted evaporator drain tube. Cleared blockage in tube. All water connections are dry.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTE304GPS0 Arrived on site to repair leaking dishwasher. Open door liner to find the wrong part was in the box. Will need to re-order and inspect the part when it arrives. Please see pictures of the original part and the replacement part; ordrng 1 PARTRESEARCH and 1 W10908291 (door-inner)
Near Austin, TX 78750
Kevin
Job Details: 02/14/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and inspected range and found right rear burner cap and head is not set properly. After correcting showed customer this burner is smaller than the others and primarily used for simmering. Flame is already as large as possible and cannot be adjusted higher, job complete"
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for “no ice production” complaint. Through my lack of attention to detail, I did not notice, at last visit, that ice had built up on fresh foods evaporator. Fresh foods fan and thermistor will need to be replaced and repositioned. Ordering new evap fan/thermistor. Return for repairs on 02/14.; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support)"
Near Liberty Hill, TX 78642
Steve C.
Job Details: 02/14/2019
MICROWAVE MAYTAG MMV4205DS1 Arrived on site for the unit is making a loud noise and not heating. Found the magnetron is defective. Customer is still under the one-year warranty through appliance express. Replace the magnetron and tested the unit. Unit works properly and job complete.
Near Georgetown, TX 78628
Steve C.
Job Details: 02/14/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for the unit is not heating properly. Customer advise if set to 400 degrees and opens the door the temperature will not rise. Tested the unit and is diagnostic and received no error codes. Found the UI is fading . Replaced the control panel and tested the unit. Unit works properly and job complete.
Near Georgetown, TX 78626
Steve C.
Job Details: 02/14/2019
REFRIGERATOR JENN-AIR JCD2295KEP Arrived on site for the unit is not freezing or cooling. Tested the unit and found the compressor will not turn on. Remove the start device and found inside the star device is broken. Replace the start device and test the unit. Unit works properly and advise the customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service.
Near The Hills, TX 78738
Brandon
Job Details: 02/14/2019
OVEN WHIRLPOOL GMC305PDB07 "Arrived on site for customer complaint of broken glass, I replaced glass, tested good.
Near Waco, TX 76711
Al
Job Details: 02/14/2019
WASHER MAYTAG MVWX655DW0 Arrived to inspect washer not washing properly. I confirmed the complaint and hand spun the wash plate. The wash plate seemed to be off. I removed it and found 25-30 coins underneath not allowing it to preform as designed. I removed all coins and debris from underneath the wash plate. I reassembled and tested the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.
Near San Marcos, TX 78666
Robert
Job Details: 02/14/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of breaker tripping. Ran amperage test range from 4.5no heat - 28.5 w/heat. Customer will replace breaker before next visit. Please send RJ back out; schdld next appmnt for 2/18 MON !
Near Johnson City, TX 78636
Brandon
Job Details: 02/14/2019
OVEN GE PT7550SF1SS "Arrived on site for customer complaint of unit not heating, i flipped the breaker to reset control, unit tested good. Collected service fee on check"
Near Hutto, TX 78634
Tyler B.
Job Details: 02/14/2019
REFRIGERATOR GE CFE29TSDCSS "Arrived back on site for fan replacement. Replaced fan and tested good, no leaks on site"
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KSCS25FKSS01 "Arrived on site to take pictures of old control and compare to new control, they do not match."
Near Killeen, TX 76549
Arthur B.
Job Details: 02/14/2019
COOKTOP WHIRLPOOL WFE515S0ES0 "Arrived onsite for customer complaint of cooktop scratched and wants replaced. Removed and replaced cooktop. Customer satisfied with new replacement."
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/14/2019
WASHER WHIRLPOOL MVWB835DC4 "Arrived back on site for control replacement. Replaced control and Testd good, no leaks on site"
Near Georgetown, TX 78628
Lou
Job Details: 02/14/2019
OVEN KITCHENAID KEBS109BSS00 "arrived on site to inspect oven with no power. After turning the breaker off, I removed the UI console and tested ohms to the fuse and found it open.. I removed and replaced the fuse ad turned the power back on. Tested the unit and checked for fault codes and the unit operated as designed. Job completed."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/14/2019
DISHWASHER MAYTAG MDB4949SDE3 "Arrived on site for unit canceling cycle. Unit would run for 2 mins than cancel out and power off.. Replaced control and tested good , no leaks on site"
Near Waco, TX 76708
Al
Job Details: 02/14/2019
DRYER AMANA NED4655AW1 "Arrived to inspect dryer not heating. I checked voltage at the unit and got L1-L2=0 L1-N= 120 L2-N 121The outlet read 240/120/120I checked continuity on the fuse, cutoff, element and all were good. Customer was advised the problem is electrical, not with the unit.JOB COMPLETE"
Near Cedar Park, TX 78613
James
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and tested operation. I found the frame is making a creaking sound when opening. I found the sound coming from the chassis of the unit. I also found that the ice maker is not producing ice due to the fill tube being frozen again. I tested for proper voltage and found voltage to be good. Called tech line and spoke to Adrian #7724146462. Unit will need new door to correct fill tube freezing and the frame creaking is due to the unbalanced leveling and the cabinet was wobbling. Lowered front right wheel and stabilized unit and the frame stopped creaking. Instructed customer that the door will take 6-8 weeks to arrive. ; ordrng 1 LW11026425 (FREEZER DOOR - SS)
Near Austin, TX 78728
Luis
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived on site for water leaking. Found fresh food and freezer drain frozen over,ice on both compartment bottoms causing water to leak. Removed compressor cover found obstruction in drain tube in compressor compartment causing water not to drain into pan. Cleared obstruction in drain tube defrosted both drains"
Near Austin, TX 78741
Kevin
Job Details: 02/14/2019
OVEN WHIRLPOOL WFG550S0HZ0 "Arrived on site and set oven to preheat and it reached temperature correctly on second ignition it lit but turned off almost immediately. Spoke with tech line and they recommended replacing DSI board. Will also bring back harness, valve, and knobs to ensure repair on the next visit SR7724166126; ordrng 4 W11159630 (KNOBS)s and 1 W11161843 (BAKE HARNESS) and 1 W11162730 (SPARK MODULE) and 1 WPW10602001 (valve-gas)"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site. Check for noise issues. When starting microwave found noise coming from diode. Replaced diode and cycled, all functions tested OK. Job complete"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site. Check for noise issues. When starting microwave found noise coming from diode. Replaced diode and cycled, all functions tested OK. Job complete"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site. Check for noise issues. When starting microwave found noise coming from diode. Replaced diode and cycled, all functions tested OK. Job complete"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 02/14/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer starting. Removed power cover and found wiring miswired. Properly installed wiring. Flipped breaker on. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Lago Vista, TX 78645
James
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and inspected unit. I found the fresh food evaporator frozen over causing no cool in fresh food section. Customer stated that the freezer is cooling properly. Customer power went off prior to arrival so I am unable to thaw the evaporator. Instructed customer to leave unit off for 24 hours with fresh food doors open to allow ice to thaw from evaporator so that repair can be completed. Unit will need new control, thermistor kit and I will return with new fan support but it may not be needed. Customer does not have ability to turn unit off due to no back up refrigerator storage for frozen goods. I will need 2 hours to repair as I will have to thaw the evaporator at time of repair; ordrng 1 WPW10389152 (support)"
Near Austin, TX 78739
Leonardo
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL MDB8969SDE0 Arrived on site to test unit for upper rack broken. Found right adjuster broken. Upper rack test good after replacing part. Spoke with Callie and she spoke with Selina and we will consider this a callback only charging for part.
Near Cedar Park, TX 78613
Cliff
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Arrived on site for refrigerator not cooling. Found Defrost system failure causing a lack of air flow through unit. This is caused by failed defrost bi-metal. Replaced bi-metal and homeowner elected to thaw unit manually. Advised homeowner on defrost operation and had defrost waiver signed. No further repairs are needed at this time and job is complete.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 02/14/2019
RANGE KITCHENAID KDRS467VSS04 Entered home per customer request via unlocked front door. Attempted to do repairs for a gas leak. Previous service and propane company have been to the home and drug the unit out partially without raising the feet to allow the unit to be lowered onto rollers to roll out fully. Outlet is in such a place that if you lower The unit it is close enough to the outlet it appears it will damage the outlet if the range is lowered onto its wheels.. Will need either a second person to help lift unit and put slides under the front feet then pull the unit out far enough to clear the outlet then lower the unit on its wheels or the customer will need to do that prior to our return. ; ordrng 1 CNOTES
Near Temple, TX 76501
Steve C.
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW8500DC0 Arrived on site for the unit has the error code f5e3. Tested the unit and found the door latch will continuously make a clicking noise and won’t close. Replaced the latch and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for customer complaint of unit not dispensing water and not making ice. I found kinked water line, I removed the kink, unit tested good."
Near Waco, TX 76707
Steve C.
Job Details: 02/14/2019
WASHER MAYTAG MHW5500FW1 Arrived on site for the unit is not draining properly. Tested the unit in diagnostics And received error code F9e1. Replace the drain pump per the error code and tested the unit. Unit works properly and all water connections were dry at time of service.
Near San Marcos, TX 78666
Robert
Job Details: 02/14/2019
RANGE WHIRLPOOL WFG231LVS0 "Arrived on job for complaints hot door. Pre heated oven to 350 the same temperature customer was having issues with. Door gasket was not leaking, only 2pane glass on door. Outside temp on door was 97 degrees. Customer has concern with knobs. All 4 valve locks functioning properly. No leaks detected at time of service."
Near Kyle, TX 78640
Leonardo
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for unit sparking. Test unit and found bad high voltage parts. Replaced diode mag and cap test unit and unit heating correctly no sparks job complete. Requesting double labor.
Near Austin, TX 78759
Luis
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KSCS23FTSS02 "Arrived on site for not dispensing ice. Tested dispenser no ice,diagnosed seized auger motor. Removed failed motor,installed new auger motor. ran ice dispenser unit working as designed.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 02/14/2019
WASHER GE GTW460ASJ6WW Arrived on site for unit not cycling properly. Found open hot water solenoid. Replaced. Found control not putting power to drain pump . Replaced control. All operations are now normal. All water connections are now dry.
Near Austin, TX 78703
Leonardo
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site to test unit for fan making loud noise. Pulled unit down and found screw stuck in fan blades. Removed screw test unit and unit test good job complete
Near Austin, TX 78702
Scott
Job Details: 02/14/2019
DRYER AMANA NGD4655EW2 "Arrived on site ,replaced timer thermostat cycle , and coils . Unit is heating as designed . No lint build up at time of service . Job complete ."
Near Austin, TX 78734
Luis
Job Details: 02/14/2019
REFRIGERATOR JENN-AIR JS42SEDBDA Arrived on site for loud noise. Found excessive amount of icicles on freezer side walls and back diagnosed water leaking from drain pan. Unit will need new drain pan and installed correctly return date set for Friday 2/15 with LM. Tech will keep part with him.; schdld next appmnt for 2/15 FRI !
Near Waco, TX 76707
Al
Job Details: 02/14/2019
REFRIGERATOR AMANA SQD26VW Arrived to inspect refrigerator not cooling. Verified complaint and removed and replaced the start device. Reassembled and unit began to cool.Al water lines were dry at the time of service.JOB COMPLETE
Near Driftwood, TX 78619
Brandon
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site for customer complaint of unit not cleaning dishes, found faulty wash motor, broken dispenser, and broken wheel on bottom rack. Ordering sump, dispenser, and wheel. ; ordrng 1 W10861000 (detergent dispenser) and 1 WPW10195417 (wheel)"
Near Austin, TX 78703
Scott
Job Details: 02/14/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site for poor ice production . Found poor water flow . All other features are working . Tried to remove filter but is stuck and can’t fully remove . Was able to back filter out to allow full water flow . Customer decided to let it be and not fix it . If customer changes mind will need filter housing and filter cover .
Near Georgetown, TX 78633
Steve C.
Job Details: 02/14/2019
OVEN WHIRLPOOL WFG515S0EB1 "Arrived on site to replace the bottom oven, bake burner and valve do to strong gas smell during baking. Replaced all parts and tested the unit. Unit works properly and no gas leak present."
Near Austin, TX 78758
Paul
Job Details: 02/14/2019
DRYER GE GTD42EASJ2WW Arrived on site for the dryer that won’t start. I found the push to start switch not closing. I replaced the switch and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78745
Luis
Job Details: 02/14/2019
REFRIGERATOR JENN-AIR JFC2089WEP11 "4984 gate codeArrived on site for loud noise. Power cycled unit found loud noise from damper control,while unit powered off,damper control constantly running through a cycle and not shutting off diagnosed faulty damper control. Removed faulty damper installed new damper control powered unit on tested damper unit working as designed.
Near Austin, TX 78753
Scott
Job Details: 02/14/2019
DRYER KENMORE 110.6513241 "Arrived on site for dryer making noise during operation . Ran unit for sometime , couldn’t duplicate noise . Checked rollers , belt , idler pulley , motor and fan . All parts are in excellent condition . Couldn’t find any thing stuck in drum felt as well . Unit showed no signs of any wearing . Couldn’t duplicate sound once I put unit back together . Couldn’t find cause to replace any parts . No lint build up at time of service . Job complete ."
Near Austin, TX 78746
Scott
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW7800XL0 Arrived on site replaced tub . Ran test cycle and all checked good . No water leaks detected at time of service . Job complete .
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Installed back cover and leveled unit, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Installed back cover and leveled unit, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Installed back cover and leveled unit, all functions tested OK. No leaks present. Job complete"
Near Killeen, TX 76543
Arthur B.
Job Details: 02/14/2019
OVEN AMANA AER6303MFS2 Arrived onsite for customer complaint of freestanding range making noises when preheating. Preheated unit. Could hear noises. Advised unit is in it’s breaking in period and the noises is the metal expanding when preheating. Advised customer that noise will disappear over normal usage. No other issues found.
Near Austin, TX 78726
Paul
Job Details: 02/14/2019
DRYER MAYTAG MGDB835DC4 Arrived on site for the dryer that’s leaving marks on the clothing from the grill in the rear of the drum. Mr. stated that he tried sanding the grill and using the dryer again but it still left marks on the clothing. I found a rust build up on part of the duct grille. Need to replace the rear duct assembly. Ordering c-notes & W11129538 DUCT-AIR.; ordrng 1 C-NOTES (OFFICE PLEASE CALL THE CUSTOMER AND SCHEDULE THE RETURN VISIT.) and 1 W11129538 (DUCT-AIR)
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of unit not washing dishes properly, found low water level due to faulty valve, I replaced valve unit tested good."
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/14/2019
OVEN WHIRLPOOL WOD97EC0HZ00 "Arrived back on site for low fan speed, unit is a dual control unit, will need to return with another control, blower fan, and convection fan and 2hr window ; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (2HR WINDOW ) and 1 W10860984 (motor-fan) and 1 W11261165 (CONTROL)"
Near Lakeway, TX 78734
Brandon
Job Details: 02/14/2019
WASHER WHIRLPOOL MVWB855DC3 "Arrived on site for customer complaint of unit leaking, found leak coming from drain pipe in wall, instructed customer to call plumber. Collected service fee on cc"
Near New Braunfels, TX 78132
Robert
Job Details: 02/14/2019
OVEN JENN-AIR JJW2830DP01 "Arrived on job for complaints of temperature issues. Found sensor to be out of range. Replaced sensor, temperature in range."
Near Austin, TX 78757
Cliff
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washer that will not spin. Found failed lock latch assembly preventing spend cycles. Lock latch will need to be replaced to complete repairs. Return date is set for 2/18/19 at homeowners request.; ordrng 1 W11307244 (LOCK LATCH)
Near Salado, TX 76571
Arthur B.
Job Details: 02/14/2019
DRYER WHIRLPOOL WED8000DW4 Arrived onsite for customer complaint of dryer not working on casual settings. Tested unit and found relay would not open when causals selected. Removed and replaced control. Tested unit. Unit now work as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/14/2019
REFRIGERATOR JENN-AIR JUB24FRERS00 "Arrived on site. Replaced cover and both Evap motors. Cycled unit, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/14/2019
REFRIGERATOR JENN-AIR JUB24FRERS00 "Arrived on site. Replaced cover and both Evap motors. Cycled unit, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/14/2019
REFRIGERATOR JENN-AIR JUB24FRERS00 "Arrived on site. Replaced cover and both Evap motors. Cycled unit, all functions tested OK. No leaks present. Job complete"
Near Woodway, TX 76712
Al
Job Details: 02/14/2019
DISHWASHER AMANA ADB1400AGW1 Arrived to inspect dishwasher not drying properly. I tested the unit and instructed the customer on proper use of the unit. The unit tested as designed. The customer did admit to pod usage and not purging hot water before use. I instructed her on the 120 degrees a dishwasher needs to preform properly.JOB COMPLETE
Near Austin, TX 78754
Leonardo
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site to test unit for damaged panel Replace panel no damaged found on new panel job complete
Near Leander, TX 78641
James
Job Details: 02/14/2019
VENTHOOD WHIRLPOOL KVWB606DSS1 Arrived on site and installed new touch control. Tested operation and found unit working properly. Job complete
Near Leander, TX 78641
Lou
Job Details: 02/14/2019
RANGE WHIRLPOOL WFC130M0AB0 "arrived on site to inspect range knob. Upon further inspection, the customer showed me the knob that had come unscrewed and fell off. One screw was missing. I removed the back cover and found the switch hanging by the wiring and at some point had arced. I removed and replaced the switch and re-installed the knob and tested. All of the burners operated as designed.
Near Austin, TX 78701
Leonardo
Job Details: 02/14/2019
OVEN KITCHENAID KSGG700ESS0 Arrived on site to test unit for F8E0 error. Found bad fan motor. Replaced fan motor test unit and unit heating to 350 job complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/14/2019
COOKTOP WHIRLPOOL KCGS356ESS00 "Arrived on site for unit sparking while in use, replaced spark mod and symptoms still existed, unit will need harness to complete repair. Office to RS ; ordrng 1 CNOTE (OFFICE RS) and 1 W10539913 (harns-wire)"
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Removed mullion rail and replaced it due to broken upper mounting clip. All water connections are dry.
Near Austin, TX 78759
Joseph C.
Job Details: 02/14/2019
DRYER WHIRLPOOL WGD85HEFW1 "Arrived on site for “door not closing properly and loose knob” complaint. Inspected unit and found broken selector switch. Removed and replaced console. Found inner door has shattered panels, inside. Ordering new internal door components. Return for repairs on 02/20. No leaks detected, at time of service.; ordrng 1 W11172778 (DOOR DRYER)"
Near Smithville, TX 78957
Joseph C.
Job Details: 02/14/2019
DRYER MAYTAG MEDC215EW1 Arrived on site for “no heat” complaint. Inspected unit and found faulty thermostat(high limit). Removed and replaced thermostat. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78723
Joseph C.
Job Details: 02/14/2019
WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for “unit starts and runs without payment” complaint. Inspected unit and found system with intermittent contact and operation. Ordering new control, coin slide, slide interface, jumpers and harnesses. Will need authorization. Office to set return schedule, due to disposition of ordered parts. No leaks detected, at time of service.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 3 W10520398 (harns-wire (DISCONTINUED))s and 1 W10539192 (harns-wire) and 1 W10850396 (cntrl-elec) and 1 W11126319 (coin chute) and 1 W11296297 (HARNESS) and 1 WPW10491734 (interface)"
Near Austin, TX 78730
Cliff
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL KSSC42FJS00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found the lower liner cracked on both RC and FC. Cracks are causing air leak and condensation inside unit. Condensation is freezing inside air channels intermittently and causing cooling failure. Liner cannot be repaired and homeowner is going to replace unit due to age and amount of damage.
Near Canyon Lake, TX 78133
Robert
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job to install supply tube to stop leak. Replaced supply tube no leak detected.
Near Austin, TX 78704
Leonardo
Job Details: 02/14/2019
COOKTOP JENN-AIR JGCP436WP01 Arrived on site to test unit for center front burner flame way to high. Test unit and found burner cap not sitting correctly making flame not burn evenly causing co detector to go off. Secured cap test unit and flame normal job complete no leaks present at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 02/14/2019
RANGE WHIRLPOOL WFG540H0ES1 "arrived on site to inspect range grates. I found that both of the grates were badly warped. I removed and replaced the grates. I tested the cooktop burners and all were good. I tested the oven and the temps were good and the convection fans operated as designed. Found a loose screw at the back of the unit, but could not determine where it came from after inspecting the inside of the oven. No gas leaks detected during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH31017HW0 "arrived on site to inspect microwave temps. I tested the unit by placing a measuring cup with 2 cups of water at 70 degrees in the unit and operating for one (1) minute. At the end of time, I tested the water temps and my reading was 110 degrees. I compared my reading to the charge provided in service matters for a 1000w unit and it should be between 110-116 degrees. I verified voltage at the outlet/unit. I contacted Techline and spoke to Kirk and advised him of my findings. Kirk advised that the unit is operating correctly. Kirk provided File #7724167375. I notified the customer via text and explained my findings. Customer not available to sign receipt, job completed."
Near Georgetown, TX 78628
Steve C.
Job Details: 02/14/2019
DISHWASHER KITCHENAID KUDE70FXSS6 Arrive on site for the upper rack will not stay on. Found the tracks on each side are broken. Also the adjuster tab that goes onto the track is also broken. Replaced both tracks and both adjusters and tested unit. Unit works properly and all water connections were drawing at the time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 02/14/2019
REFRIGERATOR GE GSH25JGDDBB Arrived onsite for customer complaint of SxS refrigerator making loud noises and leaking water. Found icemaker stuck mid haven’t and blocked with ice causing the loud noises. Removed and replaced icemaker. Reassembled. Icemaker called for water. Also refrigerator no longer making chugging noises. All water connections were dry at time of service.
Near Spicewood, TX 78669
Brandon
Job Details: 02/14/2019
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site for customer complaint of front middle burner not working, found bad valve, I replaced valve unit tested good."
Near Round Rock, TX 78665
Wesley
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived on site and found unit operating as designed. However found some excessive shaking due to warped basket. ; ordrng 1 W10554251 (spin basket)
Near Wimberley, TX 78676
Robert
Job Details: 02/14/2019
REFRIGERATOR MAYTAG MFF2558VEM5 Arrived on job to replace harness and endcap. After replacement of parts test air flow. No leaks detected at time of service.
Near Austin, TX 78739
Kevin
Job Details: 02/14/2019
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site and replaced control panel and blower diagnosed on previous visit, after replacement noise is no longer present. No further repair is required at this time, job complete"
Near Austin, TX 78734
Brandon
Job Details: 02/14/2019
MICROWAVE GE ZE2160SF Arrived on site for customer complaint of popping noise in microwave. Found cavity was rusted causing sparking to occur. Recommend product replacement.
Near Buda, TX 78610
Kevin
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived on site and found customer is experiencing sparking in the microwave, found it center rack is still installed and is arcing to the interior walls. Removed rack to correct issue. No further repair is required at this time, job complete"
Near Liberty Hill, TX 78642
James
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and installed new door and name badge. Warmed gasket to allow for proper leaks. Unit checks food. Job complete
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/14/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on sote for igniter replacement, replaced igniter and tested good no gas leaks on site"
Near Austin, TX 78738
Brandon
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KBSD618ESS01 "Arrived on site for customer complaint of unit leaking under unit and frost build up inside top of freezer section. Found loose connection on water valve, also found door would not seal due to door being warped. Ordering freezer door. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10769144 (dor-fip us)"
Near Cedar Park, TX 78613
James
Job Details: 02/14/2019
DRYER WHIRLPOOL CGM2795FQ0 Arrived on site and tested operation. I found no flame from burner. Customer stated the unit worked 2 times then quite heating. I found the internal gas shutoff on the burner assembly in the off position. Turned on and unit is now heating and cycling properly. Job complete