Near Austin, TX 78738
Robert
Job Details:
03/04/2021
OVEN JENN-AIR JJW3830DS02
Arrived on job to replace previously diagnosed part. (panl-cntrl)
Near Austin, TX 78731
Kevin
Job Details:
03/04/2021
WASHER WHIRLPOOL MVWB855DC3
"Arrived on site and replaced control board and control panel diagnosed on previous visit. After replacement washer will now complete calibration 52 and test cycle 51., job complete"
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
03/04/2021
ICE MACHINE GE ZdiS150WSSd
Arrived on site to replace grid for ice machine. Replaced part and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Cedar Park, TX 78613
Paul
Job Details:
03/04/2021
OVEN WHIRLPOOL WOS51EC0HS02
Arrived onsite for a oven thats not responding to selections. I found the cancel button on the control panel not responding. I changed the control panel and tested the unit. All is working as designed. Call complete.
Near Waco, TX 76708
Jonathan M
Job Details:
03/04/2021
OVEN JENN-AIR JJW2830DS01
Arrived on site for an oven that is flashing an F2 E1 (UI stuck key) error code. Inspected unit and work area. Attempted to place unit and service diagnostics and the F2 E1 code repeatedly popped up on the screen. Unit will do nothing besides keep flashing that F2 E1 code indicating that the User interface is not working properly. Ordering parts and office will need to contact customer about return date due to an out of stock item.. ; ordrng 1 W11236888 (console)
Near Austin, TX 78732
Robert
Job Details:
03/04/2021
DRYER WHIRLPOOL GEQ9800PW2
Arrived on job to replace previously diagnosed part. After replacement test operation.
Near Lorena, TX 76655
Chase
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
"Arrived on site to check refrigerator for leak. Found fill tube elbow on top of unit cracked causing leak. Attempted to turn ice maker off by lifting arm and found no voltage going to ice maker. Turned ice maker off at UI. Ordering fill tube, HV control and ice maker. Office to reschedule once there is an eta on parts. Water turned off at wall as well; ordrng 1 W11043763 (HV control) and 1 W11415785 (Fill tube) and 1 WPW10300024 (Ice maker)"
Near Manor, TX 78653
Andy
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2
Arrived on site to install previously diagnosed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. no water leaks present at time of service.
Near Whitney, TX 76692
Jonathan M
Job Details:
03/04/2021
WASHER ROPER RTW4516FW2
Arrived on site for a washing machine that would not fill and was going off balance. Inspected unit and work area. Tested water valves and found the cold water valve not dry and water in. Replaced valve and tested unit. Unit began working as designed. Ask customer about off-balance load issues and customer did advise that they were running mixed loads with towels and jeans and shirts. I advised that the unit will go off balance due to mixing loads and it advised against running towels with normal clothes. The customer advised that that was really only when the unit does go off balance. Unit is working as designed. Call complete.
Near Austin, TX 78732
Paul
Job Details:
03/04/2021
DISHWASHER WHIRLPOOL GU2455XTSS3
Arrived onsite for a dishwasher not filling. I ran the diagnostics cycle 3 times and found everything working as designed. I ran a normal wash with the hi temp wash selected and monitored the unit until it heated the water in the tub to temp and the unit worked as designed. From what the customer had described I suspect the unit hadnt filled but I explained to them that all is working as designed. Call complete.
Near The Hills, TX 78738
Brandon
Job Details:
03/04/2021
RANGE WHIRLPOOL GY397LXUB03
"Arrived on site to replace UI membrane after replacing, unit tested good.
Near Austin, TX 78746
Leonardo
Job Details:
03/04/2021
MICROWAVE KITCHENAID KCMS2055SSS1
Arrived on site to test unit for door not opening. Test unit and found broken latch. Replaced latch test unit and unit test good job complete.
Near Killeen, TX 76549
Wesley
Job Details:
03/04/2021
WASHER GE GFW430SSM1WW
Arrived onsite for unit that would not start. Was able to reset to repair. Also advised customer on how to manage mildew and other smell related to normal use.
Near Killeen, TX 76549
Wesley
Job Details:
03/04/2021
WASHER MAYTAG GHW9100LW
Arrived onsite and found ui start button not making contact at ui. Ordering ui to repair. Office to reschedule. All else appears to be working. ; ordrng 1 8181905 (Ui)
Near Bastrop, TX 78602
Andy
Job Details:
03/04/2021
DRYER MAYTAG MEDB835DW4
Arrived on site for dryer not operating. Tested and inspected unit and found issues with door switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Copperas Cove, TX 76522
Al
Job Details:
03/04/2021
DISHWASHER GE GSD4130Y70WW
Arrived on site and inspected dishwasher draining and washing issues.Ordering needed parts .See attention note.Needs more work ; ordrng 1 WD13X0069 and 1 WD31X0303
Near Pflugerville, TX 78660
Scott
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL WOC54EC0HS04
Arrived on site replaced UI console . Tested unit . All checked normal. Preheat and microwave test good . Job complete .
Near Kyle, TX 78640
Noah D
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03
"Arrived on site to inspect fridge for leaking and condensation, upon Inspection found the door very misaligned, adjusted doors and found no gaps in gasket. Complete"
Near Killeen, TX 76543
Al
Job Details:
03/04/2021
REFRIGERATOR FRIGIDAIRE FRS26H5ASB8
Arrived on site and inspected ice maker not working.Confirmed the complaint and the ice maker to be defective and wasnt cycling.R&R it and unit not working properly.Customer will replace filter for better water flow.Job complete
Near Killeen, TX 76542
Al
Job Details:
03/04/2021
REFRIGERATOR GE GSH25JSXBSS
Arrived on site to install previously ordered parts.Removed and replaced the start device and the capacitor.Reassembled and compressor stayed on.Customer told to wait approximately 24 hours for unit to reach optimal temperatures.Job complete
Near Harker Heights, TX 76548
Tyler
Job Details:
03/04/2021
MICROWAVE GE JVM1540DP1BB
Arrived on site for microwave not functioning correctly or turning on. Upon arrival I found power supplied from outlet. I was able to pinpoint the issue to a burnt wire around cavity thermostat. I repair damaged wiring and was able to reassemble the unit and test unit to verify that its now heating as designed with no power failures or errors. Call complete
Near Spicewood, TX 78669
Brandon
Job Details:
03/04/2021
OVEN WHIRLPOOL WOS51EC0AS04
"Arrived on site for customer complaint of unit not powering on, found failed control fuse, I replaced fuse, unit tested good.
Near Killeen, TX 76542
Wesley
Job Details:
03/04/2021
DISHWASHER KITCHENAID KDFE104HPS0
Arrived onsite and found motor wont run error code and found motor not running. Ordering sump and motor to repair and returning with control JIC. Office to reschedule as part is OOS. ; ordrng 1 W11085683 (Sump and motor)
Near Leander, TX 78641
Lou
Job Details:
03/04/2021
WASHER MAYTAG MHW5500FC1
"Arrived on site to install previously diagnosed and ordered parts. Due to the bellow being damaged/torn, I removed and replaced the bellow and tested the unit for leaks. Unit operated as designed no water leaks observed during service, job completed."
Near Killeen, TX 76549
Tyler
Job Details:
03/04/2021
RANGE WHIRLPOOL WFE515S0ES0
Arrived on site for range needing a previously diagnosed door trim as well the screws for the oven door. Upon installing the necessary parts I found that one of the trim brackets on the sides of the door had snapped since our initial trip and will need to be replaced in order for the door to function properly on both sides was able to reschedule customer. Other then new trim breaking the over all functionality of the door is much better ; ordrng 1 W10761018 (Trim black left) and 1 W10761014 (Trim black right)
Near Whitney, TX 76692
Jonathan M
Job Details:
03/04/2021
WASHER WHIRLPOOL MVW6200KW0
"Arrived on site for a washing machine that has no power and will not unlock delay. Inspected unit and work area. Power cycled the unit and attempted to place unit and service diagnostics. The first try did not allow me to get into diagnostics but the second one did. Found an F1B1 indicating a main control fault. Tested the unit in an auto test and found the unit filling but the drain pump not draining out water. Tested voltage going to the drain pump and found proper voltage. Attempted to move to the next step of the cycle and found the unit unresponsive.
Near Woodway, TX 76712
Jonathan M
Job Details:
03/04/2021
DRYER MAYTAG MEDC465HW0
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced timer and knob and tested unit. Unit is now heating, spinning, and working as designed. Call complete."
Near Austin, TX 78701
Matthew
Job Details:
03/04/2021
COMPACTOR WHIRLPOOL KTTS505ESS0
"Arrived onsite for compactor not closing properly. Upon inspection found debris jammed in upper cabinet parts. Removed debris, tested unit and unit is functioning properly. Job complete"
Near Killeen, TX 76542
Tyler
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site for refrigerator not cooling after previous sealed system repair. Upon arrival after disassembly of both evap coil compartments as well as compressor area I did found some odd rust coming from mullion at bottom right side under the crisper drawer but could not pinpoint a leak accurately at that spot. I did find a leak within high side connection on the compressor itself. After speaking with SW in-house I installed a new compressor and dryer after recovering refrigerant in system. After verifying no leaks after new compressor was installed with dryer I charged the system with 6oz and let unit run to verify cooling. After 10 minutes I noticed the compressor acting up. Upon further investigation I found compressor starting to fail no could not run smoothly as needed. Unit was not over drawing amperage but compressor showed signs of locking up. Will need in-house help to determine if anything can be done either due to circumstances of fa
Near Belton, TX 76513
Kayman
Job Details:
03/04/2021
DRYER GE GTD42EASJ2WW
Arrived onsite to install parts that were diagnosed via stream call. I installed the timer and knob. The unit is working as designed at this time. Job complete.
Near Temple, TX 76502
Kayman
Job Details:
03/04/2021
WASHER WHIRLPOOL WTW5000DW3
Arrived onsite for washer that is non operational. Upon inspection I found that when the unit is plugged in the drain pump will automatically engage but it sounds weak and is not draining he water. I accessed and replaced the drain pump. I re tested the unit in auto diagnostics the unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Waco, TX 76708
Jonathan M
Job Details:
03/04/2021
WASHER WHIRLPOOL WTW5000DW3
Arrived on site for a washing machine that would not fill. Inspected unit and work area. Customer advised that she is still under manufacturer warranty and provide a proof of purchase receipt for the unit. Inspected unit and tested water valves in diagnostics. Found the cold water valve not pulling in water. Removed cold water hose and tested the water running to it and found proper pressure. Checked voltage going to the cold water valve and found proper voltage. Replaced water valve with truck stock water valve. Tested unit and unit is now working as designed. Call complete.
Near Seguin, TX 78155
Noah D
Job Details:
03/04/2021
MICROWAVE KITCHENAID KEMS308SSS0
"Arrived on site to inspect microwave for not starting, upon inspection found the switches in wrong position, fixed switches and no change, will need mag and inverter to fix. Office to reschedule ; ordrng 1 W10120113 (MAG)"
Near Canyon Lake, TX 78133
Andrew
Job Details:
03/04/2021
WASHER MAYTAG MHW6630HW1
"Arrived on site to test unit for error code F8E1 valve fail. Found valves working as designed. Also found error codes F3E1(pressure sensor signal) and F0E2(over suds). Pressure switch was sending off readings. Replaced switch, tested unit, unit works good. No leaks detected. Job complete."
Near Waco, TX 76706
Chase
Job Details:
03/04/2021
WASHER WHIRLPOOL WTW7500GC2
"Arrived on site. Found washer lid broken where hinge pins go into door. Also found left hinge broken and right hinge bent. Replaced hinges and lid. Ran test cycle. All checks good, no water leaks present. Job complete"
Near San Marcos, TX 78666
Noah D
Job Details:
03/04/2021
COOKTOP WHIRLPOOL CVE4270W
"Arrived on site to inspect cooktop for not heating on one side, upon inspection found the proper voltage to switches and connector. Found a bent connector that was giving improper voltage, fixed connector and all functions returned.
Near Austin, TX 78737
Leonardo
Job Details:
03/04/2021
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site to test unit for no water. Test unit and found water turned off under sink. Turned water on test unit and unit test good job complete.
Near Killeen, TX 76542
James
Job Details:
03/04/2021
OVEN GE JTP75DP1BB
performed streem diagnosis. customer stated unit cut off when changing bulb in oven and the terminal did spark when he was placing back into opening. had customer go to outside breaker panel and reset the breaker. unit turned on and customer tested bake cycles and light function in both ovens. unit is operating properly. job complete
Near Blanco, TX 78606
Brandon
Job Details:
03/04/2021
WASHER WHIRLPOOL WFW8740DW0
"Arrived on site for customer complaint of water not shutting off, found broken fill valve, after replacing valve, unit tested good.
Near Killeen, TX 76549
Wesley
Job Details:
03/04/2021
DRYER WHIRLPOOL WED5500XW0
"Arrived onsite and found unit pulley wheel squealing. The repair kit sent did not have the exact right dimensions however the pulley wheel was better than the one it replaced. In event of call back, send pulley lever and wheel assembly. All checks good."
Near Killeen, TX 76549
Wesley
Job Details:
03/04/2021
REFRIGERATOR GE GSH25JFTA
Arrived onsite and found electronics failed from shortages over the storm. Replaced control and ui together. All checks good.
Near Killeen, TX 76542
Tyler
Job Details:
03/04/2021
WASHER WHIRLPOOL MVWB835DW5
"Arrived on site for washer needing previously diagnosed main control and ui. Upon arrival I installed both needed parts and was able to verify main control sending proper dc voltages as well as unit fully functioning through fill, agitation, and drain mode as designed with mno leaks before during or after repair. Call complete"
Near Killeen, TX 76543
Al
Job Details:
03/04/2021
DISHWASHER FRIGIDAIRE FGHD2433KF1
"Arrived on site and inspected dishwasher not filling with water.Confirmed the complaint and found the hot water to the unit had been turned off before the big winter storm.I turned it back on and the dishwasher filled, washed and drained as designed.Job complete"
Near Georgetown, TX 78633
Tommy
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Arrived onsite for previously diagnosed parts. Upon arrival replaced UI and control and tested. Unit is now operating as designed. Jon completed.
Near Hutto, TX 78634
Andy
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ05
Arrived on site for refrigerator not dispensing water. Tested and inspected unit and found failed filter head. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78732
Robert
Job Details:
03/04/2021
REFRIGERATOR FRIGIDAIRE LGHB2869TF5
Arrived on job for complaints of not dispensing ice. Found auger motor not turning with 120v supply. Replaced motor and test.
Near Killeen, TX 76543
Al
Job Details:
03/04/2021
DRYER WHIRLPOOL WED7500GC0
Arrived on site to inspect dryer not drying. Confirmed complaint and found the connection at the element was disconnected. Corrected issue and unit now operates as designed. Job complete
Near Buda, TX 78610
Kevin
Job Details:
03/03/2021
WASHER WHIRLPOOL WFW3090JW0
Near Austin, TX 78748
Jacob
Job Details:
03/03/2021
WASHER MAYTAG LAT2914AAM
"Arrived onsite to replace part ordered by previous tech. Replaced part. Unit still not spinning. Ordered parts. Need authorization before returning. Office to reschedule ; ordrng 1 208203 (switch,pressure) and 1 WP22001025 (timer)"
Near Liberty Hill, TX 78642
Cliff
Job Details:
03/03/2021
REFRIGERATOR WHIRLPOOL WSF2663EXW01
Arrived on site to diagnose a refrigerator that is not maintaining proper temps. Found damper assembly has come apart preventing proper airflow. Repaired damper and tested unit. Found all is working properly at this time and no leaks were found at time of service.
Near Austin, TX 78758
Justin
Job Details:
03/03/2021
DRYER WHIRLPOOL WED7120HW
Arrived on site to install previously diagnosed parts. Installed new heating element and tested unit. Unit is now getting to temps and working as designed. Call complete.
Near Buda, TX 78610
Andrew
Job Details:
03/03/2021
DRYER WHIRLPOOL WED5000DW2
Arrived on site to test unit for not working in sense dry. Continuity was good from moisture sensor and harness. Needing control to fix issue. Office to reschedule. ; ordrng 1 WPW10476828 (cntrl-elec)
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
03/03/2021
WASHER WHIRLPOOL MVWC565FW2
Arrived on site for Water leaked from cold water connection/valve. Machine was not connected. Couldnt see a crack. Returning with valve already ordered to return and complete the repair. Hopefully the valve was the only are where the leak was. ; O-emld tckt
Near Seguin, TX 78155
Noah D
Job Details:
03/03/2021
WASHER MAYTAG MVWC565FW1
Arrived on site to inspect washer for a cracked hose. Upon inspection found the inlet valve was cracked and not the fill hose. Ordering inlet valve. Office to reschedule ; ordrng 1 W10869800 (INLET)
Near Marion, TX 78124
Noah D
Job Details:
03/03/2021
WASHER WHIRLPOOL WTW5100HC0
"Arrived on site to inspect washer for not spinning, upon inspection found the tub did not spin at all during diagnostic, the belt had come loose and melted ridge on motor spindle, will need new motor to correct issue. Office to reschedule ; ordrng 1 W10677723 (MOTOR )"
Near Leander, TX 78641
Lou
Job Details:
03/03/2021
OVEN WHIRLPOOL KODE300ESS01
"Arrived on site to install previously diagnosed and ordered part. Due to the thermal fuse failure, I removed and replaced the fuse and tested. Unit is operating as designed.
Near Austin, TX 78727
Justin
Job Details:
03/03/2021
MICROWAVE MAYTAG MMV4205DS0
"Arrived on site for a MW with no heat. I ran the MW with a cup of water and could hear the mag struggle. I gained access to the mag and found the thermostat, cap, and diodes all good. I found a bad mag. One at 30, 60, and 120 seconds. Unit is now working as designed.
Near New Braunfels, TX 78130
Brandon
Job Details:
03/03/2021
WASHER MAYTAG MVWC465HW3
Near New Braunfels, TX 78130
Brandon
Job Details:
03/03/2021
WASHER MAYTAG MVWC465HW3
"Arrived on site for customer complaint of loud noise during spin, found failed gearcase, I replaced gearcase,did not have cam on hand, ordering cam. ;
Near Copperas Cove, TX 76522
Al
Job Details:
03/03/2021
WASHER AMANA NTW4516FW3
Near Austin, TX 78701
Jacob
Job Details:
03/03/2021
OVEN WHIRLPOOL WFG320M0BS3
Arrived onsite to replace control. Replaced control. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78626
Jimmy J.
Job Details:
03/03/2021
DRYER WHIRLPOOL WED6120HC1
"Arrived on site for Long Dry Times - Dryer. Found F2E1 (stuck UI button), unrelated to drying performance. Cleared fault code. Customer now knows to use timed dry for mixed loads. Dryer heating as designed. No repairs needed. Job completed."
Near New Braunfels, TX 78132
Brandon
Job Details:
03/03/2021
FREEZER WHIRLPOOL WRT112CZJZ00
"Arrived on site for customer complaint of unit frosting up and leaking water, found door gaskets needed to be formed after installers switched doors around. After forming gaskets, unit tested good."
Near Austin, TX 78754
Matthew
Job Details:
03/03/2021
WASHER MAYTAG MTW5770TQ0
Arrived onsite for washer not agitating properly. Upon inspection found agitator cam broken in pieces. Job complete
Near Leander, TX 78641
David S
Job Details:
03/03/2021
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site for fridge not cooling and lights intermittently not working and ice maker not working. I inspected the unit and work area. I found the freezer at 0 degrees. I tested the ice maker and found it working and filling with water. I tested all fans and found them working. I put the unit into a forced defrost, and found the unit not going through defrost. I tested the defrost heater and the fill tube heater. Both tested good with continuity. The main control will need to be replaced as it will not go through defrost hen forced. I replaced the main control and tested the unit. It is now working as designed. Job complete."
Near Austin, TX 78738
Leonardo
Job Details:
03/03/2021
MICROWAVE KITCHENAID KBHS109BSS00
Arrived on site to replace control. Found new board damaged.
Near Georgetown, TX 78633
Jonathan S
Job Details:
03/03/2021
MICROWAVE GE JKP90DP3BB
"Arrived on site for oven combo not when shutting microwave door unit makes a humming sound. Inspected unit and work area. Performed diagnostics and tested door switches. Powered unit on and added a glass of water and shut door without starting. Found water heated up. Found stuck relay on control. ; ordrng 1 WB27T11249 (CONTROL)"
Near Copperas Cove, TX 76522
Al
Job Details:
03/03/2021
RANGE MAYTAG MES5775BAS
Arrived on site and inspected range heating issues inside oven.Confirmed the complaint and found the broil element is defective causing the issues.Broil element is on order but not received before dispatched to call.Office to schedule return services due to part availability.Oven sensor marked for use on return visit.Needs more work.; O-emld tckt
Near Round Rock, TX 78681
David S
Job Details:
03/03/2021
WASHER WHIRLPOOL WTW7300DW0
"Arrived on site for washing machine not washing clothes. I inspected the unit and work area. I found error codes F7e5 shifter fault, f7e0 loss of power, f2e1 UI stuck key, F6E2 communication error. I ran the unit through a diagnostics test and I found the unit not spinning. I inspected the gearcase and found it leaking oil. . ; ordrng 1 W11455453 (Gear case)"
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
03/03/2021
RANGE KITCHENAID KCGC506JSS00
Arrived n site for cooktop surface paint bubbling up. Inspected unit and work area. Removed cooktop burner surface and replaced with new. Assembled unit and tested cooktop operation. All tested good. Spoke with customer on user care guide.
Near Killeen, TX 76542
Tyler
Job Details:
03/03/2021
REFRIGERATOR WHIRLPOOL WSF26C3EXF01
Arrived on site for refrigerator previously diagnosed freeezer door gasket. Arrived on site to install the freezer door gasket and was able to reattach and ensure that the freezer door is now sealing properly as designed. Call complete
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
03/03/2021
DRYER MAYTAG MEDC465HW0
Arrived on site for dryer is not heating. Found wall outlet was only getting 25 volts from L1 to L2. Customer will need to contact an electrician to complete the repair. Job completed.
Near Jarrell, TX 76537
Kayman
Job Details:
03/03/2021
WASHER WHIRLPOOL WTW4955HW1
Arrived onsite for washer with no operation. Upon inspection I found the unit unplugged. The resident stated it was stuck making a noise for hours so they unplugged. I restored power and found the drain pump engaging and staying on. I verified voltage at the wall. No leds on the display were lit. I could not get the control to respond or go into diagnostics so I will need to order a control (W11498796) drain pump(W10919003) harness lower (W11233718) capacitor (W11395618) ; ordrng 1 W11498796 (Control) and 1 W10919003 (Drain Pump) and 1 W11233718 (Harness lower) and 1 W11395618 (Capacitor)
Near New Braunfels, TX 78130
Noah D
Job Details:
03/03/2021
WASHER WHIRLPOOL WTW5000DW0
"Arrived on site to inspect washer for not spinning out clothes, upon inspection found the customer used only deep water wash and bulky, filled up unit 3 times and drained, no problems found. Spinning was no issue. Instructed customer on proper use. Complete"
Near Seguin, TX 78155
Noah D
Job Details:
03/03/2021
DISHWASHER AMANA ADB1400AGS1
"Arrived on site to inspect dishwasher for not cleaning dishes, upon inspection found the pump not turning on while operating. Replaced motor and tested with no leaks or issues. Complete"
Near Austin, TX 78746
Kevin
Job Details:
03/03/2021
DISHWASHER KITCHENAID KDTM604KPS0
"Arrived on site and inspected dishwasher and found it is not draining, removed water with vacuum. Drain pump is getting power but will not run will need a new one to correct issue ; ordrng 1 W11416362 (Sump and motor) and 1 W11412291 (Drain pump)"
Near Spicewood, TX 78669
Luis
Job Details:
03/03/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM04
"Arrived on site for ice bin issues. Found ice frozen in bin and in icemaker compartment,removed icemaker housing found ice frozen in fill cup,defrosted ice in bin and fill cup.
Near Killeen, TX 76549
Tyler
Job Details:
03/03/2021
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site for dishwasher not functioning properly. According to the customer upon arrival they stated that they were getting water and the unit also drained but they did not feel like it was agitating of washing as it was supposed to upon entering diagnostics I found an F for E3 error code indicating that the motor had lost power to the circuit I didnt check voltage coming from the main control and found it was present in accurate indicating that the motor hood and totally failed after confirming with SR
Near Georgetown, TX 78628
Wesley
Job Details:
03/03/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03
Arrived onsite and repaired leak by replacing filter housing. All checks good. Advised customer on repair.
Near Georgetown, TX 78628
Wesley
Job Details:
03/03/2021
DRYER WHIRLPOOL WED6120HC1
Arrived onsite and updated info finding unit in warranty. Display is dead. Unit has proper voltage. Ordering control and ui to repair. Office to reschedule. ; ordrng 1 W11413572 (Control) and 1 W11419058 (Ui)
Near Austin, TX 78704
Matthew
Job Details:
03/03/2021
WASHER WHIRLPOOL WET4027HW0
"Arrived onsite for washer/ dryer combo not working. Upon inspection found Terminal block connector un seated and caused breaker to trip. Secured connector, flipped breaker and tested unit. Unit is functioning properly. No leaks present at this time. Job complete."
Near Niederwald, TX 78640
Andrew
Job Details:
03/03/2021
MICROWAVE AMANA AMV2307PFB4
"Arrived on site to test unit for not starting and displaying Door issue. Found cavity was bend where interlocks mount preventing proper switch engagement. Bend cavity to where switches engaged properly, tested unit, unit works good. Now able to use unit. Tested with glass of water and unit is now operating as designed. Job complete."
Near Leander, TX 78641
Lou
Job Details:
03/03/2021
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker using my jumper wire and jumping from points T-H and the ice maker failed to harvest. I tested the fill tube and it filled the tray.
Near Niederwald, TX 78640
Andrew
Job Details:
03/03/2021
MICROWAVE AMANA AMV2307PFB4
"Arrived on site to test unit for not starting and displaying Door issue. Found cavity was bend where interlocks mount preventing proper switch engagement. Bend cavity to where switches engaged properly, tested unit, unit works good. Now able to use unit. Tested with glass of water and unit is now operating as designed. Job complete."
Near Georgetown, TX 78626
Paul
Job Details:
03/03/2021
WASHER WHIRLPOOL WFW5620HW0
Arrived onsite for a washer not filling with water. I found both the hot and cold fill valves with power but only passing small amounts of water. I replaced both valves and tested the unit. Both valves worked properly and the unit is working as designed. Call complete.
Near New Braunfels, TX 78132
Brandon
Job Details:
03/03/2021
WINE COOLER WHIRLPOOL KUWR204ESB00
"Arrived on site to replace hinges, spacers, compressor, valve, and filter drier, found compressor was shipped on its side inside the box, compressor leaked oil and leads were bent. Ordering compressor and will use other parts on return. ; ordrng 1 8201787 (Compressor) and 1 CNOTE (Office to reschedule)"
Near Austin, TX 78734
Leonardo
Job Details:
03/03/2021
DISHWASHER WHIRLPOOL KDTE504DSS0
Arrived on site to test unit for unit not starting. Test unit and found unit not draining. Removed drain pump and found glass stuck in drain pump. Test unit after removing glass and unit draining and starting job complete.
Near Pflugerville, TX 78660
Wesley
Job Details:
03/03/2021
REFRIGERATOR GE GFE28GSKBSS
Arrived onsite for leaking icemaker and ice build up in the fan space of the freezer. Removed ice build up and replaced icemaker to prevent leaking. All checks good.
Near Copperas Cove, TX 76522
Al
Job Details:
03/03/2021
MICROWAVE FRIGIDAIRE FGMV175QFA
Arrived on site and inspected microwave not heating.Did the 2 minute water cup test and unit heating as designed.Couldnt duplicate he customers heating issues.Job complete 2/2
Near Georgetown, TX 78633
Wesley
Job Details:
03/03/2021
WASHER WHIRLPOOL WFW92HEFC0
Arrived on site for f3e1 error and unit not spinning out every time. Valves are fine and cleared hose in case of kink. All checks good. Advised customer on repair. And advised to clean washer with afresh cleaning cycle.
Near Harker Heights, TX 76548
Al
Job Details:
03/03/2021
WASHER WHIRLPOOL WFW9050XW00
Arrived on site and inspected front load washer leaking.Confirmed the complaint and found the valve from the cold water valve at the wall was leaking and landlord also had an after market drain hose on the back of the unit that was causing an even bigger leak when the unit is draining.Tenant witnessed all leaks.Im ordering the drain hose from the back of the unit to the drain standpipe.Landlord will need a plumber to fix the leaking from the cold valve.Needs more work ; ordrng 1 WP8181737 (Outer drain hose (back to wall))
Near Austin, TX 78738
Leonardo
Job Details:
03/03/2021
DISHWASHER WHIRLPOOL KDTE234GPS0
Arrived on site to test unit for loud noise. Test unit and found noise coming from drain motor. Removed drain motor and found plastic straw piece stuck in drain motor. Removed piece test unit and unit test good job complete.
Near Elgin, TX 78621
Andy
Job Details:
03/03/2021
REFRIGERATOR WHIRLPOOL WRS325FDAB05
Arrived on site for refrigerator not making ice or dispensing water. Tested and inspected unit and found failed water housing.Removed failed part and replaced with new. Tested unit and all operations are normal. Office ran card. No water leaks present at time of service.
Near Florence, TX 76527
Jonathan S
Job Details:
03/03/2021
COOKTOP JENN-AIR JIC4536XS00
Arrived on site for cooktop not powering on. Inspected unit and work area. Disassembled unit and found fuse blown on left side module. Bypassed fuse and powered unit on. Found failed module. .; ordrng 1 W10857233 (MODULE) and 1 W10885135 (MODULE )
Near Jarrell, TX 76537
Kayman
Job Details:
03/03/2021
DISHWASHER WHIRLPOOL WDF330PAHS3
Arrived onsite for dishwasher that just fills and drains. Upon inspection I confirmed the complaint. I found a stored error code of F4E3 for motor failure. I was able to use my voltage pen and verified voltage going to the motor. I will need to order a sump and motor (W11025157) returning with the control jus to in case. Office to R/S due to part availability. No leaks detected during service. ; ordrng 1 W11025157 (Sump and motor)
Near Leander, TX 78641
Lou
Job Details:
03/03/2021
OVEN WHIRLPOOL n/a
"Arrived on site to inspect wall oven no power. Upon further inspection, I found the display blank and the breaker on. Checked the fuse and found it bad.
Near Seguin, TX 78155
Noah D
Job Details:
03/03/2021
REFRIGERATOR WHIRLPOOL WRS325SDHB05
"Arrived on site to inspect fridge for a missing ice container. Ordering full ice container. Office to reschedule ; ordrng 1 WPW10558423 (CONTAINER )"
Near Round Rock, TX 78681
Jimmy J.
Job Details:
03/03/2021
DISHWASHER WHIRLPOOL WDF330PAHS5
Arrived on site for Leaking line for dishwasher under sink. Found drain hose was damaged. Removed drain hose and replaced with new drain hose. No leaks detected after running through diagnostics and allowing dishwasher to drain. Job completed.
Near Cedar Creek, TX 78612
Andy
Job Details:
03/03/2021
WASHER WHIRLPOOL CET9000GQ1
Arrived on site to install previously diagnosed control box. Removed failed part and replaced with new. Tested unit and all operations are normal. C
Near Cedar Creek, TX 78612
Andy
Job Details:
03/03/2021
COOKTOP WHIRLPOOL WCE55US0HS01
Arrived on site for cooktop indicator light is staying on. Tested and inspected unit and found failed switches. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.