Near Austin, TX 78746
Tyler B.
Job Details: 06/17/2019
WASHER WHIRLPOOL WTW8800YC1 Arrived back on site for hub replacement. Replaced hub and t3sted good no leaks on site Hub
Near Austin, TX 78745
Leonardo
Job Details: 06/17/2019
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to test unit for oven not igniting. Test unit and can’t hear unit trying to ignite. Reset board by turning power off to unit for 3 minutes. Turned unit back on and oven working correctly. Preheated oven to 350 job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/17/2019
DRYER WHIRLPOOL MEDB835DW4 Arrived on job for complaints of long drying time. Made adjustments to vent hose or better air flow.
Near Austin, TX 78748
Leonardo
Job Details: 06/17/2019
OVEN WHIRLPOOL WGG745S0FS Arrived on site to test unit for frozen bake not working. Test unit and found frozen bake working as designed at this time.
Near Lakeway, TX 78734
Paul
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived onsite for the refrigerator with cooling issues. I found the RC at 42 degrees and set at 36. I found the FC at only 28 degrees and set at -2. I found the FC evaporator coil frosted up. I put the unit in a short forced defrost and tested voltage out of the main control and had 122VAC. I tested the defrost heater and it showed 30 ohms. I checked voltage at the heater and had 119VAC. The heater started getting warm and it stopped. I found the neutral wire connection at the heater loose. I corrected the connection but when I tried to test it the bimetal opened but I explained to the customer that I thought they would be ok.
Near Austin, TX 78704
Luis
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling issue. At time of visit unit cooling correctly,full ice bin. Ran diagnostics,thermistor test passed,fans test passed. Changed defrost setting to basic, unit will defrost after 8 hrs of compressor run time"
Near Austin, TX 78738
Paul
Job Details: 06/17/2019
WASHER MAYTAG MHW6000XW2 "Arrived onsite for the washer that didn’t complete the cycle and an error code was displayed. I checked stored error codes and found an F6E1, & F8E1. I ran diagnostics and the drain pump didn’t come on. I checked the MCU and found a burn mark on the control.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for refrigerator not dispensing water or ice. Inspected unit and found temperature in FC set at 7 and RC at 6. Found unit is 2nd unit for customer. Found water reservoir frozen and fill tube frozen. Spoke customer on recommend temperature settings and is based of family of 4. Recommended to turn temperatures up. Thawed fill tube and reservoir. Unit is working as designed. No water leaks present.
Near Austin, TX 78759
Wesley
Job Details: 06/17/2019
OVEN WHIRLPOOL WEE750H0HZ1 Arrived on site and installed display panel. Unit is now operating as designed.
Near Buda, TX 78610
Robert
Job Details: 06/17/2019
RANGE AMANA AGR6303MFS0 Arrived on job for complaints of no bake. Found the objects in storage drawer too high causing spark error. Removed top cooking sheets and oven now working normal.
Near Cedar Park, TX 78613
James
Job Details: 06/17/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and tested operation. I found unit giving long fill no fill error. Cleared fault and ran auto diagnostics and found the error came back. Unit is filling properly with water but the pressure switch on the control is not recognizing it. Installed new control and ran calibration and auto diagnostics. Unit now functioning properly. Job complete
Near Lakeway, TX 78738
Brandon
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL KSSC42QTS00 "Arrived on site for customer complaint of unit not dispensing ice, found frozen auger motor and shaft from faulty ice door melting ice and leaking down the auger shaft and onto the auger motor. I cleared the ice from auger motor and shaft, unit tested good. No charge to customer as repair was related to previous repair."
Near Killeen, TX 76549
Al
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to inspect ice maker not dispensing enough ice.Ran diagnostics test mode and confirmed E5 error code bad ice maker thermistor.Removed and replaced the ice maker. Reassembled the unit and advised the customer to wait 24 hours for healthy ice production.All water lines were dry at the time of service.JOB COMPLETE
Near Pflugerville, TX 78660
Andy
Job Details: 06/17/2019
DRYER ROPER RED4516FW0 Arrived on site to install previously diagnosed parts. Removed failed drum and replaced with new. Tested unit before installing bulkhead and all operations are normal. Found bulkhead is not needed. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Andy
Job Details: 06/17/2019
WASHER ROPER RTW4516FW2 Arrived on site for washer with loose top. Tested and inspected unit and found console is loose. Removed and made adjustments to console clips. Reinstalled and tested and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Jonathan
Job Details: 06/17/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site oven not heating to desired temperature. Performed temperature test on bake mode at 350°. Found average temperature at 367°. Calibrated unit - 15°. Spoke with customer on user care guide. All tested good.
Near Leander, TX 78641
James
Job Details: 06/17/2019
RANGE GE JGB700FEJ1DS Arrived on site and installed new valve assembly and burner. Tested operation and found unit working properly. Job complete
Near Jarrell, TX 76537
James
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and inspected unit for condensation. I found the top of the fresh food section. Inspected door for air leaks and found hinge side of gasket not sealing against cabinet. Warmed gasket to allow for proper seal. U it tests good. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "arrived on site to install previously diagnosed and ordered part. Due to the dispenser motor going bad, I removed and replaced the motor and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78734
Brandon
Job Details: 06/17/2019
DOWNDRAFT GE PVB98DT4BB "Arrived on site to service downdraft, cleaned and checked all functions, unit tested good at time of service.
Near Temple, TX 76504
Joel G.
Job Details: 06/14/2019
DISHWASHER GE GDT655SSJ5SS Arrived on site to diagnose dishwasher. All checks fine.
Near Gatesville, TX 76528
Arthur B.
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived onsite for customer complaint of SxS refrigerator not cooling properly. Found temps are as follows;FC @ 44F,RC @46F. Removed evaporator cover and found dense frost pattern as if unit is under charged. Removed unit over and found compressor extremely hot to touch. Unit will need new compressor. R/S for 6/18. Unit is unplugged at this time and no water source connected to unit at time of service.; ordrng 1 TJ90SF8404 (PROCESS STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (DYE DRIER)"
Near Austin, TX 78745
Scott
Job Details: 06/14/2019
DRYER WHIRLPOOL WED4950HW0 "Arrived on for dryer not starting . Found door switch latch broken . In the process of accessing door switch found lint trap clogged full . Removed lint , replaced door switch . Checked heater and thermostats ,fuse . All checked normal . No other lint build up at time of service . Unit tested normal . Job complete ."
Near Austin, TX 78753
Ron
Job Details: 06/14/2019
UNKNOWN WHIRLPOOL n/a
Near Spicewood, TX 78669
Brandon
Job Details: 06/14/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit not starting, found electric issue, floating neutral, instructed customer to call electrician. May need a new motor after electrician fixes the floating neutral."
Near Cedar Park, TX 78613
Cliff
Job Details: 06/14/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to diagnose a oven with a blank display. Customer is already reset unit and unit has been working towards and there are no failures at this time. Advised homeowner to connect oven to Wi-Fi and check for software update. No further repairs are needed at this time and all is working properly.
Near Austin, TX 78751
Scott
Job Details: 06/14/2019
DRYER WHIRLPOOL WGD9620HW0 "Arrived on site for really long dry times .checked and getting good air flow . All sensors ,thermistors and thermostats checked good . No error codes . Ordering control . Please call to set return visit . No lint build up at time of service .; ordrng 1 W11350210 (CONTROL)"
Near Austin, TX 78756
Scott
Job Details: 06/14/2019
UNKNOWN UNKNOWN NISSAN
Near Temple, TX 76504
Joel G.
Job Details: 06/14/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose washer. Ran diags and verified proper operation. Not hooked to water at this time.
Near Kyle, TX 78640
Kevin
Job Details: 06/14/2019
REFRIGERATOR AMANA ASI2175GRW01 "Arrived on site and inspected refrigerator and found condenser fan blades are blocked by refrigerant line. Bent line away from Blades and condenser fan is now able to turn freely. Took Pictures.No water leaks from connections at time of service, job complete"
Near Austin, TX 78741
Leonardo
Job Details: 06/14/2019
MICROWAVE KITCHENAID KMBS104ESS00 Arrived on site to replace panel. Replaced panel and issue still the same buttons on right side not working. Called tech line and they said to replace all part together. ordering new board WPW10591452 and WPW10660608 control board and new panel W11197501. Orderin*parts to replace together per tech support, ordrng 1 W11197501 (CONTROL PANEL ) and 1 WPW10591452 (CONTROL BOARD ) and 1 WPW10660608 (CONTROL BOARD )
Near New Braunfels, TX 78130
Kevin
Job Details: 06/14/2019
WASHER MAYTAG MHW5630HW0 "Arrived on site and found no saved error codes, ran a diagnostic cycle and didn’t find any problems, went over noises and motion customer may experience while the washer is running. No repair is needed at this time, No water leaks detected at time of service, job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/14/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for unit leaking water. Tested unit and found that the unit has an over sudsing issue which is causing a small leak out through the front of the tub. Tested unit and ran a half a cup of vegetable oil through the unit to remove the suds build up. The customer will purchase some dishwasher cleaner to further assist with build up.The home has a soft water system so I turned the drying agent dispenser to its lowest setting to also assist with lowering the suds condition. All water connections were dry.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/14/2019
WASHER MAYTAG MVWB865GW0 Arrived onsite for customer complaint of top load washer not going into spin cycles. Ran diagnostics and found error code F0E5 (Off Balance Load). Verified suspension. Suspension checks ok. Cleared the error codes and calibrated unit with test 052. Unit completed successfully. Advised customer on how to load items in unit to prevent issues. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78725
Scott
Job Details: 06/14/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for broken metal parts . Found top was lifted to clean and bent or broke all tubes going to burners . May need right rear burner and screw looks stripped . Ordering all supply tubes ,screws and office . Gas is shut off at time of service . ; ordrng 1 W10620002 (venturi LEFT FRONT ) and 1 W10861724 (venturi RIGHT FRONT ) and 1 W11167099 (RIGHT REAR ) and 1 W11213836 (LEFT REAR ) and 2 WP3368921 (screw-torx)s and 1 WPW10515453 (burnr-head)"
Near Austin, TX 78703
Andy
Job Details: 06/14/2019
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for washer with “DEN” code. Tested and inspected unit and found that unit would not operate and could not make selections, and also could not exit out of service mode. Called tech line and spoke with Stevewas instructed to order UI and to check wire harness and control on return trip. No water leaks present at time of service.; ordrng W11132207 (HARNESS ) and 1 W11334214 (CCU) and 1 W11367297 (UI)"
Near Austin, TX 78702
Wesley
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ Arrived on site and found unit operating with deformed gasket. Heat treated. Unit is now operating as designed.
Near Troy, TX 76579
Al
Job Details: 06/14/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived to inspect dryer with customer complaint of odd noises from inside the unit.Attempted to duplicate the noise, but couldn’t.Ordering the Duct air assembly ordrng 1 W11104017 (DUCT AIR ASSEMBLY )"
Near Austin, TX 78701
Wesley
Job Details: 06/14/2019
DRYER WHIRLPOOL WED7990FW0 Advised techline of complaint of hi pitched motor function throughout cycle. Determined noise to be within normal function specifications. Unit is drying properly. Advised customer on findings.
Near Round Rock, TX 78681
Jonathan
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator RC doors not aligned. Inspected unit and doors. Customer stated that installers added a Samsung shim to left RC door. Removed shim from door. Lowered leveling feet and found right backside unleveled. Added whirlpool approved shim kit to back right. Lowered leveling feet and squared up center drawers. Spoke with customer on user care guide. All tested good, no water leaks present."
Near Canyon Lake, TX 78133
Robert
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL TN22AW Arrived on job for complaints of noise. Found compressor rattling.
Near Lago Vista, TX 78645
James
Job Details: 06/14/2019
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site and installed new front left switch. Tested operation and found unit working properly. Job complete
Near Austin, TX 78722
Wesley
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site and found repeat start device failure. Used start device in testing. Ordering sealed system repair due to likely failing compressor causing start device to fail. ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS PORT) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)
Near Killeen, TX 76542
Arthur B.
Job Details: 06/14/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived onsite for customer complaint of top mount refrigerator not cooling properly in FC section. Removed evaporator cover and found only partial frost pattern in evaporator. Removed unit cover and found compressor hot extremely hot to touch. Condenser and evaporator motor and running. Unit will need new compressor,evaporator to complete repair. Set temperature settings to maximum settings. No water source connected.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"
Near Austin, TX 78737
Leonardo
Job Details: 06/14/2019
OVEN WHIRLPOOL WFG550S0Z1 Arrived on site to test unit for bake not burning correctly. Test unit and found flames to be normal and pressure to be normal job complete.
Near Georgetown, TX 78633
Joel G.
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to diagnose fridge right door opening and dispenser issues. Customer needs to raise cup all the way when dispensing ice or water so it won’t miss cup. I lowered feet to tilt fridge back just slightly so when left door is closed, the right door can stay shut or shut on it own if it becomes opened when closing left door. Informed customer to close door manually and not letting it go and slam shut. Didn’t need to pull fridge out for any repairs. Verified no water leaks at time of svc call."
Near Waco, TX 76710
Al
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on-site to inspect a not cooling side by side refrigerator.Immediately called Tech line and spoke with Rick (SR# 7725090522).Discovered the Issue is with the thermistor when checked in diagnostics mode.Removed and replaced the thermistor.Reassembled the unit and unit began cooling as designed.JOB COMPLETE
Near Austin, TX 78737
Leonardo
Job Details: 06/14/2019
DISHWASHER KITCHENAID KDTE304DSS0 Arrived on site to test unit for unit not starting. Test unit and found unit was full of water. Unit not drying removed water from inside of the unit. Removed drain motor and found glass stuck in drain motor. Removed glass test unit and unit test good job complete.
Near Buda, TX 78610
Kevin
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Arrived on site and found fan is running and there is no cooling. Compressor is hot to the touch, exposed evaporator and there is no frost pattern. No water source is available; ordrng 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W10439364 (condenser) and 1 W11122867 (evaporator) and 1 WPW10507886 (compressor)"
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/14/2019
WASHER MAYTAG MVWX500XL1 Arrived on site to replace the Iid lock and capacitor. Replaced both parts and calibrated the unit. Tested the unit and unit is still not working. Found the unit lid lock LED lights will be flashing and nothing happens. Tested the unit and diagnostics and received error code basket speed sensor fault. Found the unit will need a new capacitor and actuator. ordrng 1 W10804664 (capacitor) and 1 WPW10006355 (actuator)
Near Waco, TX 76711
Al
Job Details: 06/14/2019
REFRIGERATOR GE GSH25JSXNSS Arrived to inspect refrigerator door on a side by side refrigerator not closing properly.Confirmed complaint and noticed the gasket was not in the door.Reseated the gasket and now door closes as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Austin, TX 78756
Andy
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KFIS20XVMS00 "Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed start device. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Briggs, TX 78608
Arthur B.
Job Details: 06/14/2019
WASHER MAYTAG MVWB765FW3 Arrived onsite for customer complaint of top load washer cycle can’t be selected and error code F6E2. Ran diagnostics and confirmed error code F6E2 and F6E1. Removed and replaced UI assembly. Cleared error codes and calibrated unit. Unit completed successfully. All water connections were dry at time of service.
Near Jarrell, TX 76537
Joel G.
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site to install parts ordered by previous tech. I checked resistance across heater circuit from Bn-wh and verified 35 ohms, heater circuit is fine. Ohmed out defrost sensor at board and verified 1.4 kohms and since unit was unplugged upon arrival 14 degrees on frz evap is correct. Faulty main board. Replaced and verified operation. Customer will need to leave unit unplugged, doors opened and towels on floor to catch excess water for 24-36 hours. Defrost waiver signed.
Near Austin, TX 78717
James
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site and installed new door and badge. Verified proper seal. Unit tests good. Job complete
Near Canyon Lake, TX 78133
Robert
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYB01 Arrived on job for complaints of not dispensing ice. Found broken wire under door. Will need harness to repair. ; ordrng 1 W10242369 (harns-wire)
Near Austin, TX 78747
Ron
Job Details: 06/14/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site for washer not filling or spinning, entered diagnostic found an error code of f0e3 as the current code and / f8e1 / f3e2 / fo0E4 were all stored codes. Test ran washer received very poor water entry on hot water and cold water. Confirmed water pressure to the washer was good, replaced valve resolved water fill issues. Cleared all error codes out of the machines memory. Confirmed washer filled, agitated, drained and spun with no issues."
Near Austin, TX 78757
Tyler B.
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for unit not cooling in both sections, found compressor running but no frost on either evaporators u it had lost Freon. Also found deli ui and drawer soaked in water and wires in door torn unit will also need left deli drawer and ui but customer will be calling for possible door and ui coverage . No leaks on site . Tech line stated to tap system and look for leak before ordering compressor and evaps Low port dye dryer sr#7725091660 Andy ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (2HR WINDOW) and 1 TJ90SFT8404 and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Near Round Rock, TX 78681
Jonathan
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL ED25UEXHW01 "Arrived on site for refrigerator was freezing items in RC. Customer stated he cleaned the condenser and after noticed condenser fan was not running. Checked center mullion and found hotter than normal. Gained access to condenser fan and found fan blade and causing to rub on housing. Corrected blade and found running but when unit shuts down fan is knocking housing. Found motor and blade on condenser fan and thermostat will need to be replaced. Called tech support and spoke with Richard and most likely air flow blockage (see SD-QuickPic). Customer requested to replace thermostat control with condenser fan blade and motor. 1 W10822259 (CONDENSER FAN MOTOR ) and 1 WP2190685 (FAN BLADE) and 1 WP2198202 (THERMOSTAT )"
Near West Lake Hills, TX 78746
Tyler B.
Job Details: 06/14/2019
WINE COOLER KITCHENAID KUWA244PBS0 "Arrived on site for unit not cooling found stat failed, replaced and tested good.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/14/2019
FREEZER WHIRLPOOL EVL165NXRQ04 Arrived on job for complaints of not cooling. Found freezer not defrosting. Advice timer to defrost and check amps 0 no heater. Check voltage to heater and was good. Replaced thermostat.
Near Austin, TX 78717
Cliff
Job Details: 06/14/2019
COOKTOP WHIRLPOOL KCGS556ESS01
Near Round Rock, TX 78664
Jonathan
Job Details: 06/14/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher having poor cleaning performance. Performed diagnostics mode, no error codes. Monitored test cycle and tested amp draw to element, found within range. Tested incoming water temperature and found temperature reaching 120°. Tested for hot temperatures at end of test cycle. All tested good, no water leaks present. Spoke with customer on user care guide."
Near Manchaca, TX 78652
Scott
Job Details: 06/14/2019
DRYER WHIRLPOOL WGD6620HC0 "Arrived on site ,replaced control and harness . Test unit no error codes . Unit is operating normally . No lint or gas leaks detected at time of service . Job complete ."
Near Jarrell, TX 76537
Joel G.
Job Details: 06/14/2019
DRYER WHIRLPOOL WED49STBW0 Arrived on site to diagnose dryer not drying properly. Found cycling temps reaching 244 and 145. Informed customer venting needs serviced and cleaned. All else checks fine. Informed customer of regular venting cleaning and fire hazards.
Near Cedar Park, TX 78613
Cliff
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Arrived on site to diagnose the refrigerator that is not cooling properly. Tested unit and found refrigerant leak in evaporator coils has contaminated sealed system. No further repairs to be done at this time and no water leaks were found at time of service."
Near Austin, TX 78756
Andy
Job Details: 06/14/2019
WASHER AMANA NTW4516FW1 Arrived on site washer start button not working. Tested and inspected unit and found issues with lid latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Bruceville-Eddy, TX 76524
Al
Job Details: 06/14/2019
DISHWASHER FRIGIDAIRE FDB520RHB2 "Arrived to inspect dishwasher not draining. Confirmed the unit is not draining, washing and customers plumbing is draining back into the unit.The drain hose, filter and all components inside the unit have massive debris.THIS IS NOT A MECHANICAL FAILURE, THERE IS SO MANY FACTORS PERTAINING TO THE DEBRIS INSIDE THE UNIT ( FILTER, DRAIN HISE, DRAIN PUMP AND MOTOR) NOT ALLOWING THE COMPONENTS INSIDE TO OPERATE PROPERLY.ALL WATER LINES WERE DRY AT THE TIME OF SERVICE JOB COMPLETE"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/14/2019
WASHER MAYTAG MVWB835DW4 "Arrived onsite for customer complaint of top load washer not draining and getting error code F9E1 (Long Drain) error. Removed all water from unit. Removed and replaced drain pump assembly. Reassembled,cleared error codes tested unit. Unit fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Killeen, TX 76543
Arthur B.
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived onsite for customer complaint of french door refrigerator not making ice. Ran test 057 and found E0 (No Errors). Ran test 045 and found fill tube frozen. Removed icebox and cleared ice of fill tube. Found upon inspection, fill tube heater broken. Reassembled and ran test 045. Icemaker mold now fills with water. Also found digits on UI burnt out as well. Ordering UI and tube heater to compete repair. All water connections were dry at time of service.; ordrng 1 W10865869 (cntrl-elec ui) and 1 W11087201 (heater tube)"
Near Austin, TX 78731
Tyler B.
Job Details: 06/14/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for door hard to open, added grease to rails and tested good. No leaks on site"
Near Austin, TX 78732
Paul
Job Details: 06/14/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived onsite to replace the previous diagnosed parts. The side door UI was not ordered and the UI cannot be removed without damaging it. I explained this to ms and told her I would need to RS the appointment and order the UI. Ordering W11262313 PANEL-UI. ordrng 1 W11262313 (PANEL-UI)"
Near Cedar Park, TX 78613
Cliff
Job Details: 06/14/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to replace previously ordered parts for washer. Replaced gear case, suspension rods, Cam, actuator, hub, and wash plate. Calibrated unit and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."
Near Austin, TX 78739
Ron
Job Details: 06/14/2019
WASHER MAYTAG MVWB835DW3 "Arrived onsite found washer not powerI gotta on, confirmed polarity and ground was correct. Removed power disconnected the console. Reconnected power washer did not drain. Installed new control board, but still no power up. Measure confirmed 123.7 vac to the board and 5.14 vdc to the console. Installed new console washer power up and ran thru diagnostic with no issues"
Near Georgetown, TX 78628
James
Job Details: 06/14/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and installed new owi sensor. Tested operation and found unit still losing power during diagnostics. Using an extension cord I plugged the unit into a separate circuit and ran diagnostics again and found u it completed diagnostics properly. Instructed customer that their dishwasher outlet circuit is causing the failure and that an electrician will need to repair the circuit for the dishwasher to operate properly. Job complete
Near Killeen, TX 76543
Arthur B.
Job Details: 06/14/2019
WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer stuck in sensing. Ran diagnostics and found error code F8E1 (Long Fill) error. Tested valves and found cold water solenoid not opening. Removed and replaced water valve assembly. Reassembled and tested calibrate unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and replaced bound up icebox fan motor. I also replaced the main control. All operations are now normal and dry.
Near Kyle, TX 78640
Robert
Job Details: 06/14/2019
WASHER ROPER RTW4516FW2 Arrived on job for complaints of no spin. Found lid lock not working. Replaced latch and test. No leaks detected at time of service.
Near Austin, TX 78704
Wesley
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onnsite and found icemaker failed. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78633
Joel G.
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRF535SWBM00 "Arrived on site to diagnose fridge not making ice. Found 3 degs in frz. Good water pressure and 120 volts at the ice maker. Bypassed t-h and ice maker didn’t do anything. Ice maker needed replaced. Replaced ice maker, verified operation and verified no water leaks at time of svc call."
Near Austin, TX 78738
Brandon
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of unit shutting down and unit powering off, I found faulty freezer section evaporator fan motor, I replaced fan motor, unit tested good.
Near Seguin, TX 78155
Kevin
Job Details: 06/14/2019
OVEN WHIRLPOOL WFE505W0HW0 "Arrived on site and found customer is experiencing the oven bulb burning out once a month. Replace control board and light socket there is no evidence of any shorting, burn marks or voltage failures.
Near Austin, TX 78722
Wesley
Job Details: 06/14/2019
DISHWASHER KITCHENAID KDTM354DSS3 Arrived on site and found condition from prior visit that allowed for easy clog unchanged. Removed clog and advised customer unit would operate better with plumbing run to the disposal.
Near Austin, TX 78748
Luis
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for not dispensing ice and ice melting. Ran diagnostics found weak air flow from ice box fan,ran test 56 no errors on icemaker. Found shaft stuck on bin unable to remove shaft from bin unit will need main control,ice box fan,shaft and ice bin. ; ordrng 1 W10846539 (ICE BOX FAN) and 1 W11129522 (ICE CONTAINER) and 1 WPW10347114 (SHAFT) and 1 WPW10675033 (CONTROL)"
Near Georgetown, TX 78628
James
Job Details: 06/14/2019
DRYER AMANA NED4655EW1 Arrived on site and tested operation. I found no operation from dryer. Tested voltage and found the L1 leg is only getting 35 volts and the terminal at the outlet is burned. Inspected unit for shorts and found none. Instructed customer that they would need an electrician to repair the electrical circuit. Job complete
Near Austin, TX 78748
Ron
Job Details: 06/14/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived onsite to install previously diagnosed parts. Installed the dispenser and valve. Cycled thru test mode with no issue / no leaks
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for noise condition. Found freezer section at 1°. Found water supply to Unit good. Found power to icemaker but it would not cycle. Replaced ice maker. All water connections are dry.
Near Austin, TX 78703
Wesley
Job Details: 06/14/2019
VENTHOOD WHIRLPOOL UXL5430BSS1 Arrived on site and found bulbs had died with no other complications.
Near Buda, TX 78610
Leonardo
Job Details: 06/14/2019
DISHWASHER GE GDT720SSF0SS Arrived on site to test unit for unit not heating. Test unit and found element coming on but covered in calcium. Advised customer to clean u it with vinegar and see if it cleans the calcium.
Near West Lake Hills, TX 78746
Tyler B.
Job Details: 06/14/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site for unit it washing found unit not pumping replaced pump and motor and tested good, o leaks on site"
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/14/2019
WASHER AMANA NTW4516FW2 Arrived on site for the unit will not power on. Customer advise he would have to have the unit unplugged for about 10 hours then the unit will turn on. Tested the unit and found the unit will need a new control. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Holland, TX 76534
Arthur B.
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM Arrived onsite for customer complaint of french door refrigerator leaking from bottom. Customer found water on floor when returned from vacation. Inspected unit and did I found ice all clumped on in bin. Advised customer as power outage may have happened and unit was off for a period of time. Turned water supply on. Found no leaks coming from any water connections. No other issues found. All water connections were dry at time of service.
Near Bastrop, TX 78602
Steve C.
Job Details: 06/14/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for the unit is not drying the clothes. Tested the unit and found the unit only has 120 V. Advise the customer that the unit needs 240 V to activate the heating element.
Near Austin, TX 78729
Lou
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the condenser fan motor and blade. Tested unit and it operated as designed. No water leaks observed during service, job completed."
Near Bastrop, TX 78602
Steve C.
Job Details: 06/14/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for the unit control panel is defective. Found the control panel is bubbling up on the stainless steel section. Replace the control panel and tested the unit. Unit works properly and no gas leaks present.
Near Buda, TX 78610
Leonardo
Job Details: 06/14/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit to replace harness. Replaced harness test unit and unit test good no leaks present at this time.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/14/2019
DRYER GE DBXR453ET3WW Arrived on site for Noisey operations. Put towels in dryer and tested unit for noise levels. There is noise coming from the rear drum bearing.; ordrng 1 WE25M40 (BEARING KIT)
Near Spicewood, TX 78669
Paul
Job Details: 06/14/2019
WASHER GE GFWH1200H0WW Arrived onsite for the washer that will not fill or spin. I found an E54 drive system error. I tested the fill valve and the unit worked as designed. I ran test T10 and the basket wouldn’t move so I tried T11 and had the same results. I found only 39VAC from the main control to the inverter. The main control needs to be replaced.
Near Wimberley, TX 78676
Luis
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for cooling issue. Per service pointer W10666205C diagnosed leak at fresh food evaporator. Removed evaporator, compressor and filter drier. Installed updated fresh food evaporator, compressor and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Ran diagnostics on icemaker all test passed.
Near Smithville, TX 78957
Steve C.
Job Details: 06/14/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW4 Arrived on site for the unit is making a loud rattling noise. Customer advised that the unit would make a loud roaring noise from the back. Remove the back cover and found the condenser fan was hitting a wire harness and causing the noise. Readjusted the wire harness and assemble the unit. Unit works properly and no water connections to the unit.