Service History 732 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Austin, Texas 78724

Kimo

Job Details: 07/07/2022

Arrived onsite for refrigerator with a light that is not working. Upon inspection I found that the door switch had broken. I replaced the switch and tested unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, Texas 78723

David S

Job Details: 07/07/2022

Arrived on site for dishwasher not receiving water. I put the unit into diagnostic and found the valve humming. I verified water to the valve. I replaced the valve and retested the unit. It is working as designed. Job complete.

We serviced a

KENMORE WASHER

Model 110.477917

Near Georgetown, Texas 78633

Lou

Job Details: 07/07/2022

"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F30-dispenser. The customer advised that they washed approximately 6 loads and on the last load, the detergent spilled onto the unit and during the wash the unit showed the error code and it wasnt getting any water. I removed the top and continued with testing and found the dispenser motor not operating. Tested the motor and it is open. I removed and replaced the motor and retested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTSR/AA

Near Georgetown, Texas 78633

Lou

Job Details: 07/07/2022

"Arrived on site to inspect refrigerator door handle that wont stay secured. Upon further inspection, I found the FC door handle taped to the FC door (photo). I found the screw that tightens the handle to the bolt was loose. Removed the door handle and reattached and tightened the screw and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

UNKNOWN VENTHOOD

Model WVU17UC0JS0

Near Georgetown, Texas 78633

Lou

Job Details: 07/07/2022

"Arrived on site to inspect venthood filter locks not working. Upon further inspection, I found both filter latches had jumped off track and were not securing the filters in place. I reattached and adjusted the latches and tested and unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Georgetown, Texas 78633

Lou

Job Details: 07/07/2022

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a noise when dispensing water and they demonstrated. I found that the dual water valve is making a valve chatter and explained to the customer mahout the water pressure causing the issue. Due to the vast amount of construction in their area, I advised that their water pressure is whats causing the noise. Customer thought there was an issue with the unit. Customer did not want any parts replaced at this time. Made recommendations for use and care. No water leaks observed during service, job completed."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEW6

Near Georgetown, Texas 78633

Lou

Job Details: 07/07/2022

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, I found where the floors have began to ripple from the water leak (photo). I inspected the FC section and found a large slab of ice on the bottom of the FC section. I pulled the unit out and inspected the dr tube and found it to be the original duck bill type tube. Per service pointer #W10632338, a P trap designed drain tube needs to be installed and the part is covered 100%. I removed the ice from the FC section and removed and replaced the drain tube and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS01

Near Georgetown, Texas 78633

Lou

Job Details: 07/07/2022

"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found both ice box modules, all three waterbox modules, and the FC section module not working. I tested all modules and found they are all bad.mi removed and replaced the modules and retested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID RANGE

Model KGRS807SSS02

Near Austin, Texas 78705

Kimo

Job Details: 07/07/2022

"Arrived on site to inspect a range with a broken igniter on left front burner. Upon inspection I found left front igniter broken. Upon closer inspection I found that the screws holding the burners to the cooktop were rusted to badly to remove, keeping me from gaining access to the spark igniter to replace it.

We serviced a

GE OVEN

Model JT952S0K4SS

Near Austin, Texas 78737

Justin

Job Details: 07/07/2022

"Arrived on site to install previously diagnosed parts. I installed the sensor, console, and control. I also ohmd out the thermostats and found them good. I then tested the unit and preheat both ovens to 350?F. I found the unit now working as designed. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, Texas 78723

David S

Job Details: 07/07/2022

Arrived on site to install previous diagnosed part. I gained access to the control and replaced it with new. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Dripping Springs, Texas 78620

Kevin

Job Details: 07/07/2022

"Arrived on site and found refrigerator display is showing -10? in freezer and temp alarm is blinking and fresh food is showing 49? and blinking. Reset temp alarm and it is now showing 37? and -10? in freezer. Temperature read on thermal couple is -10 in freezer and 41? in fresh food section. A few minutes after resetting temp alarm compressor stopped running and freezer is showing 0?. Refrigerator has been technically cooling properly since call back was made. Inspected evaporator and found some ice around evaporator fan but nothing else strange. Customer said they heard a clicking noise coming from compressor area but that stopped on its own. Spoke with SW, refrigerator is not having any issues at this time. Cleared ice around evaporator fan with steamer.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104ESS2

Near Dripping Springs, Texas 78620

Kevin

Job Details: 07/07/2022

"Arrived on site and inspected dishwasher and found it filled properly and Wash motor is running. Found spray arms are not spinning properly because they are clogged with debris. Was able to remove some debris but not all. Also found No high drain loop and not enough slack due to installation location distance to make one. Dishwasher will need a drain hose extension, and new upper and lower spray arms.

We serviced a

KENMORE WASHER

Model 110.2513241

Near Austin, Texas 78739

Kevin

Job Details: 07/07/2022

"Arrived on site and found motor belt is off and pulley on motor is broken. Replaced motor, after replacement confirm correct operation by running an automatic test cycle. Washer is now operating normally, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503EBS00

Near Austin, Texas 78739

Kevin

Job Details: 07/07/2022

"Arrived on site and replaced LED strip and freezer LED module and all interior lighting is now on,

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Austin, Texas 78739

Kevin

Job Details: 07/07/2022

"Arrived on site and disassemble dryer and replace the motor pulley, after reassembling dryer it is working properly now

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, Texas 78758

Paul

Job Details: 07/07/2022

Arrived onsite for a oven displaying an F2E1 error to replace previous diagnosed parts. I found they moved the range out and installed a new one. The new ranges serial number is RA2912021. I found out the range had been moved to unit 5058 but after arriving the unit was occupied and the tenant said it wasnt his range. I checked with maintenance again and found out it had been moved to 5085. I replaced the main control and tested the range. All functions are working as designed. Call complete.

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Austin, Texas 78717

Paul

Job Details: 07/07/2022

Arrived onsite for a washer that only fills and then it just hums and does nothing. I ran multiple diagnostic test and found the washer would agitate and spin but when I ran the hot and cold water valve test I found the hot water valve not filling the tub. I shut off the wall valves and removed the hoses and water came out of both hoses. I energized the hot valve coil and could not blow thru the valve. I replaced the valve made sure the hoses were clean. I tested the unit and found no hot water still. I removed the hose from the wall valve and turned the hot water wall valve on and no water is coming out of the valve. The customer has hot water at the kitchen sink and the bathroom. I explained this to the lady at the front desk and told her either the building line to the washer has restricted or the wall valve is defective.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5SVAXVB00

Near Cedar Park, Texas 78613

Paul

Job Details: 07/07/2022

Arrived onsite for a refrigerator with water trickling out of the FC and frosting up. I found water leaking from the ice door that had been replaced and frost building up around the bottom of the ice bin because of the door not sealing. I found the white bracket that was installed previously warped so I replaced the ice door kit again. I tested the ice door with water and found it still leaking at the bottom. I could push in on it and it would seal but it would not seal by itself with the new spring. Upon further inspection I found the outer part of the door at the top of the chute warped causing the ice door to bind at the top and not seal correctly at the bottom. The entire freezer door would need to be replaced to correct the issue

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, Texas 78723

David S

Job Details: 07/07/2022

Arrived on site to install previous diagnosed part. I gained access to the control and replaced it with new. Job complete.

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Georgetown, Texas 78626

Gerry C

Job Details: 07/07/2022

"Arrived to instal previously diagnosed and ordered part. I removed the failed wash plate and installed the replacement. I calibrated the unit and tested within automatic test mode. Operational test good, no leaks observed during service.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near West, Texas 76691

Jonathan M

Job Details: 07/07/2022

Arrived on site for a dryer that is making loud sounds during operation. And inspected unit and work area. Did confirm the customers complaint and disassemble the unit. Found a piece of a coat hanger stuck in the blower wheel as well as one of the rollers have gone bad causing it to squeak. Remove the debris from the blower wheel housing and replace the roller. Tested the unit and the unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Buda, Texas 78610

Kevin

Job Details: 07/07/2022

Arrived on site inspected refrigerator and found a large vertical dent 2/3 down the center rear of the refrigerator. Another service provider has already been on site and corrected a leaking water line. took pic of damage and reported to techline 7734058308. This time damage is not causing any negative affects with refrigerator operation. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSN608ESS01

Near Austin, Texas 78734

Scott

Job Details: 07/07/2022

Arrived on site for item freezing in fresh food . Found upper dampener door sticking open . Replaced and tested dampener . All checked normal . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Briarcliff, Texas 78669

Scott

Job Details: 07/07/2022

"Arrived on site for lid issues . Found lid broken at left side hinge . Replaced lid , ran diagnostics all checked normal. No water leaks detected at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Briarcliff, Texas 78738

Scott

Job Details: 07/07/2022

Arrived on site for dishwasher stopping halfway thru heavy cycle only . Ran diagnostics and got stuck keypad error code . Wash test checked normal. Replaced UI and control. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Briarcliff, Texas 78738

Scott

Job Details: 07/07/2022

"Arrived on site for no power to oven . Found UI only responding to commands to lower oven ,no display to upper UI. Did power reset UI is now lighting up fully . All connections are good and no error codes . Ran preheat all checked normal. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near New Braunfels, Texas 78130

Andrew

Job Details: 07/05/2022

Arrived on site to test unit for not cooling. Found compressor was extremely hot to touch and just humming. No refrigerant in system. Replaced compressor and drier. Charged with nitrogen and found tubing sitting in drain pan is leaking. Needing to replace tubing. Office to reschedule. ; ordrng 1 W11502743 (Tube)

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near San Marcos, Texas 78666

Leonardo

Job Details: 07/05/2022

Arrived on site to test unit for light not turning off and bottom oven not heating. Test unit and found upper oven working correctly besides lights staying on and bottom oven not heating correctly on bake ordering new control board and console office to reschedule ; ordrng 1 W11598200 (Control board) and 1 W11600643 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300EBS01

Near Burnet, Texas 78611

Vincent

Job Details: 07/05/2022

Arrived on site for refrigerator. Inspected unit and work area. Tested unit in diagnostics and found bad evap motor. I tested voltage to evap motor and was good. I will order parts and reschedule to return on the 07/12/22 anytime. No leaks observed during service job completed.; ordrng 1 W11024089 (Evap motor)

We serviced a

LG WASHER

Model WM4270HWA/01

Near Georgetown, Texas 78633

Lou

Job Details: 07/05/2022

"Arrived on site to inspect washer bellow and draining issues. Upon further inspection, the customer pointed out water sitting in the bottom the bellow at the drain ports area and mold building up. I pulled the gasket away from the drum and found a large amount of debris built up clogging the ports. I cleared the debris and placed the unit in diagnostics and tested. Unit is operating as designed and draining well. Customer advised they wanted to replace the bellow; ordrng 1 MDS47123608 (Bellow) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ6

Near Jarrell, Texas 76537

Jonathan M

Job Details: 07/05/2022

Arrived on site for a microwave that wont turn on the cooktop late. Inspected unit and work area. Confirmed the customers complaint and did verify the lightbulb they were using was correct. Tested the unit and found in proper voltage going to the housing. Unit will need new control. Ordering part in the office will need to contact customer about a return date due to an out of stock and PSP item.; ordrng 1 W11342846 (Control)

We serviced a

GE WASHER

Model GTW465ASN0WW

Near Temple, Texas 76502

Jonathan M

Job Details: 07/05/2022

Arrived on site for a washing machine that is leaking. Inspected unit and work area. Did confirm the customers complaint and found the unit leaking while filling. Gained access to the valve and found the inlet thermistor had lost the rubber grommet that seals off the top of the valve. Spoke to CS and was advised we did not have to charge the customer for the part. Ordering the thermistor and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 WH04X29448 (Thermistor)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Troy, Texas 76579

Jonathan M

Job Details: 07/05/2022

Arrived on site 40 washing machine that has no power and has a basket full of water. Inspected unit and work area. Did confirm the customers complaint and found the control board receiving voltage but not allowing the user-interface to power-on. Checked voltage and found the control board had completely failed. Checked resistance through my drain pump and found it shorted out. Ordering drain pump and control for repair. Was unable to gain access to the model and serial number but did confirm model number. Next technician will need to take a picture of the model and serial tag once parts are replaced. Please contact the customer when parts are made available due to an out of stock and PSP item.; ordrng 1 W11419171 (Control) and 1 W11396717 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Leander, Texas 78641

David S

Job Details: 07/05/2022

Arrived on site for fridge ice maker not producing. I inspected the unit and work area. I checked the door harness and found it intact. I tested the ice maker and found it filling and harvesting as designed. I temp tested the freezer and found it at 30 degrees. I found the Eva clear of ice and a partial frost pattern. I spoke to the customer about needing a sealed system repair. Parts are covered but labor is not. I am ordering a sealed system. The office will reschedule.; ordrng 1 Sealedsystem (Sealed system) and 1 WPW10239732 (Fc evaporator) and 1 WPW10643261 (Rc evaporator) and 1 W10779331 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve)

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Austin, Texas 78753

Joe Z

Job Details: 07/05/2022

"Arrived onsite for SCREW HOLDING IN THE CENTER AGITATOR CAME UNDONE AND THE AGITATOR CAME OFF. Upon arrival found agitator coupler striped out. Need to replace cam agitator,bolt, and agitator coupler. Need to order agitator coupler. Office to reschedule ; ordrng 1 W11561052 (Agitator coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Manor, Texas 78653

Wesley

Job Details: 07/05/2022

Arrived onsite and found unit with no cool. Found unit compressor motor binding sound and overloading the start relay. Replaced relay during diagnostics to rule out relay failure. Office to reschedule sealed system repair. ; ordrng 1 ManagementR600a (Management R600a)

We serviced a

GE DRYER

Model DHDSR48EF2WW

Near Buda, Texas 78610

Kevin

Job Details: 07/05/2022

Arrived on site disassembled dryer and replaced felt but found slides do not come with Front drum bearing plastic. Slides will need to be ordered; ordrng 4 WE1M1067 (Green slide)s and 4 WE1M504 (White slide)s and 1 WE09X27634 (Felt) and 1 We09x20441 (Felt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Buda, Texas 78610

Kevin

Job Details: 07/05/2022

"Arrived on site and inspected refrigerator and found fresh food evaporator is frozen over, took one picture. Refrigerator will need to be defrosted and rescheduled. Once refrigerator is defrosted ordered all parts referenced in service pointer W11092686 Rev. G. Follow all service pointer instructions on return visit.; ordrng 2 W11456069 (Tubing clamps)s and 4 67006425 (Screw)s and 1 WPW10501260 (Evap cover)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Georgetown, Texas 78633

Lou

Job Details: 07/05/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, the unit needs the compressor and drier replaced due to a bad compressor. I pierced the system and vented the gas outside. I removed and replaced the compressor and got the lines connected with lokrings. When I went to replace the drier, the lokring connecting the drier to the heat loop broke and I did not have another one in the kit. I advised the customer of the issue and am ordering another lokring, drier and scheduled return service for 07/08/22 AM. ; ordrng 2 W11506623 (5/5 coupler)s and 1 WPW10143759 (Drier) and 1 CNOTE (SCHEDULE FOR AM)"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Pflugerville, Texas 78660

Kimo

Job Details: 07/05/2022

"Arrived onsite for washer not spinning clothes out properly. Upon inspection I found codes stored f3e1,f2e3,f8e0,I erased the code and ran diagnostics and found that the only cod that came back was the f8e0 valve error. I then proceeded to replace the control, water level sensor and the watered valve. Upon installation of the new valve I broke the nipple off of the dispenser. I ordering the dispenser and refrigerator for the 07/11/22 Put Cx on cancellation list if possible ; ordrng 1 W10575334 (DISPENSER)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Pflugerville, Texas 78660

Kimo

Job Details: 07/05/2022

"Arrived onsite for Squeaking or Squealing Noise - Top Load Washer, actuator complete is that the unit seems to be off balance. Upon inspection I found found that unit would vibrate when in spin. Upon further inspection I found that the belt may be in need of replacing and the left rear leaving foot is broken I am ordering leveling feet, basket, and suspension. Office to reschedule.; ordrng 1 W11178224 (BASKET) and 1 W11396716 (SUSPENSION) and 1 W11213957 (Leveling feet)"

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW1

Near Pflugerville, Texas 78660

Kimo

Job Details: 07/05/2022

Arrived onsite for washer the is not working. Upon inspection I found that unit ran in diag mode no problem and in quick wash mode as well. The I ran it in diag mode again and found that motor would just hum. I am ordering 1x cap. Office to reschedule.; ordrng 1 W11162561 (Cap)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, Texas 78758

Kimo

Job Details: 07/05/2022

Arrived onsite for dishwasher not responding to button presses. Upon inspection arrival the cx informed me that she had spilled tea on the ui and latch. Upon further inspection I found yeah intrusion in the ui and down the inside of the outer skin of the door. I am ordering 1x ui and return with the latch just in case; ordrng 1 W11460962 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Austin, Texas 78757

Kimo

Job Details: 07/05/2022

Arrived onsite to install previously diagnosed parts upon arrival I noticed that I did not have the Divider box. I ordering it and noticed the customer. Office to reschedule.; ordrng 1 WPW10309864 (Divider box)

We serviced a

KENMORE WASHER

Model 110.2130201

Near Taylor, Texas 76574

Cliff

Job Details: 07/05/2022

Arrived on site to diagnose a washer that is not draining. Found drain pump failed and it will need to be replaced to complete repairs. ordrng 1 WPW10276397 (Pump)

We serviced a

KITCHENAID DISHWASHER

Model KUDP02FRSS3

Near Austin, Texas 78701

Leonardo

Job Details: 07/05/2022

Arrived on site to test unit for unit leaking. Test unit and found unit over filling due to fill valve not closing all the way. Ordering new fill valve 1 WPW10158389 (Fill valve)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ06

Near Leander, Texas 78641

Gerry C

Job Details: 07/05/2022

"Arrived to inspect light bulb issue. Found unit with no power and replaced 20 amp fuse in filter board and power return. Found unit would heat but there was no lower light and no turn table function. Office to order TT motor, control will be installed on return.; ordrng 1 W10642989 (TT Motor)"

We serviced a

MAYTAG MICROWAVE

Model MVWP575GW0

Near Fort Hood, Texas 76544

Tyler

Job Details: 07/05/2022

"Arrived on site for washer not spinning cloths out. Upon arrival confirmed issue. After further testing I found gearcase failing, leading to cam and shield and belt getting destroyed. Found drive hub teeth worn completely down. Will need office to reschedule once availability of parts is known; ordrng 1 W11454738 (Gearcase)"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, Texas 78758

Paul

Job Details: 07/05/2022

Arrived onsite for a range displaying an F2E1 error message. I found no power to the unit and the tenant was not here. The control probably needs to be replaced but I was sent with the control panel which is just the metal frame for the control. Explained to management that the tenant needs to either unlock the room to where the breaker panel is or turn the breaker on and remove the lower drawer to the range and unplug the power cord if it continues to beep and error on them. Ordering W10894098 control. Office to RS.; ordrng 1 W10894098 (Control)

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Fort Hood, Texas 76544

Tyler

Job Details: 07/05/2022

Arrived on site for washer not draining water out. Upon arrival confirmed complaint and found f9E1 error. Found drain motor failing. Replaced drain motor then reassembled and tested unit. found no leaks and unit functioning as designed. Call complete; ordrng 1 Cnote (used pump from 346619)

We serviced a

MAYTAG OVEN

Model CRE9400CCB

Near Gatesville, Texas 76528

Tyler

Job Details: 07/05/2022

"Arrived on site for range with broken handle.. upon arrival confirmed issue. Upon further inspection I found the upper door trim, handle, and surrounding metal frame of door all broken, wrapped, and missing pieces. ordrng 1 7701P149 (Handle (blk)) and 1 7706P305-60 (Trim) and 1 7706P309-60 (Trim) and 2 7101P326-60 (Screws)s

We serviced a

WHIRLPOOL DRYER

Model WET4027HW1

Near Seguin, Texas 78155

Andrey

Job Details: 07/05/2022

"Arrived on site to test unit for not advancing in cycle, tested unit found control not sent voltage to latch, need control and latch to fix issue, ordering control, office to reschedule ; ordrng 1 W11367652 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, Texas 78728

Paul

Job Details: 07/05/2022

Arrived onsite for a dishwasher not drying correctly and leaking from underneath. After talking with the customer I found out that the actual complaint with the machine is its not drying correctly because they cannot keep the rinse aid dispenser full because it leaks out and runs down the door. I found the dispenser leaking and it needs to be replaced. Ordering W10861000 dispenser. Office to RS. ; ordrng 1 W10861000 (Dispenser)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Austin, Texas 78757

Matthew

Job Details: 07/05/2022

Arrived onsite for oven light not coming on. Upon arrival inspected unit. Found bulb physically failed. Bulb separated and jammed in socket. Did manage to remove wedged pieces. Returning with bulb for replacement and also ordering socket and control. Office to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS20

Near Woodway, Texas 76712

Jonathan M

Job Details: 07/05/2022

"Arrived on site for an oven that is flashing an F6 E4 (User Interface and ACU mismatch) error code. Inspected unit and work area. The customer advised that the unit had been installed early last week and after the installers left, they went to use the oven and it tripped the breaker three times. They had an electrician out and the electrician advised that the issue was with the unit. She advised that since it had tripped, there was no power to the unit. Went to flip on the breaker and found the breaker immediately tripping when the unit was turned on. Ordering the controls, user interface, and harness for repair. The office will need to contact the customer about a return date due to several out of stock and PSP items.; ordrng 1 W11600643 (UI) and 1 W11448962 (Control w/o power) and 1 W11598200 (Control power) and 1 W11245674 (Harness)"

We serviced a

GE RANGE

Model JGB282DET2BB

Near Round Rock, Texas 78664

Wesley

Job Details: 07/05/2022

Arrived onsite and found unit with ignition problems on 3 burners. Evaluated and found good spark at each problem burner. Repaired unit by cleaning and clearing the gas ignition port and orifice and by cleaning all ports and reassembling securely. Unit is now operating as designed. Called customer and left message.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Round Rock, Texas 78664

Wesley

Job Details: 07/05/2022

Arrived onsite and installed 12 modules included in the kit. Unit is now operating as designed. Parts and labor covered under SP designation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Austin, Texas 78754

Wesley

Job Details: 07/05/2022

Arrived onsite for not washing and found failed sump and motor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Manor, Texas 78653

Wesley

Job Details: 07/05/2022

Arrived onsite and found fill spout frozen again causing no ice production. Melted the ice and replaced the valve. Unit is now operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW02

Near New Braunfels, Texas 78132

Andrew

Job Details: 07/05/2022

"Arrived on site to replace compressor and evap from previous diagnosis. Replaced components, system nitrogen at 135psi for 30mins. Applied bubble solution to potential leak points and no signs of leak. Charged system to specs, ideal frost pattern developed on evap.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, Texas 78717

Paul

Job Details: 07/05/2022

Arrived onsite for a dishwasher missing a toe kick. Ms stated they moved in and have never used the dishwasher. I ran the diagnostics cycle to test the machine and found it working as designed. I installed the toe kick and retainers for the to kick. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS04

Near Cedar Park, Texas 78613

Paul

Job Details: 07/05/2022

Arrived onsite for a refrigerator not dispensing water. Mr stated the icemaker had stopped working also and neither had worked for the last few days but when he got up this morning and tried the dispenser it was working and the ice bin was about 1/3 full of ice. I found the dispenser still working. I found the refrigerator in a defrost cycle when I arrived. I waited for the cycle to complete and I tested the compartment temps. I found the RC at 38 degrees and the FC at 1 degrees. I found no gasket material installed on the left and right side of the fan shroud where it meets the air tower allowing cold air to migrate over to the reservoir. I closed the gaps up with gaskets. I explained to the customer to monitor the unit and let us know how it does. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Uhland, Texas 78640

Leonardo

Job Details: 07/05/2022

Arrived on site to test unit for grinding noise when in use. Test unit and found drain motor making noise. Removed drain motor to clear out test unit and unit test good after clearing drain motor job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Austin, Texas 78754

Joe Z

Job Details: 07/05/2022

Arrived onsite for light not operating. Upon arrival inspected unit and found failed socket replaced socket and found relay on control is stuck closed causing build to stay lit. Need to replace control. Replaced control and test unit. Unit operates as designed. Customer will purchase and install bulb himself. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Austin, Texas 78741

Matthew

Job Details: 07/05/2022

Arrived onsite for refrigerator not cooling in RC. Upon arrival tested inspected unit. Found ice buildup in freezer compartment. Fan not energizing. Ran diagnostics and defrost was working. Forced fan and still did not energize. Cleared FC and found faulty fan motor. Replaced motor and tested. FC fan now functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Leander, Texas 78641

David S

Job Details: 07/05/2022

Arrived on site for dishwasher door falling. I inspected the unit and work area. I found the friction pads missing. I replaced the friction pads and found the door working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Leander, Texas 78641

David S

Job Details: 07/05/2022

Arrived on site for rc ice maker not producing. I inspected the unit and work area. I found the ice maker full of ice. I tested the unit and found the fill tube heater receiving power but not heating. I replaced the fill tube heater. The unit is working as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Leander, Texas 78641

David S

Job Details: 07/05/2022

"Arrived on site for fridge evaporator full of ice. I inspected the unit and work area. I found the thermistor corroded. I followed service pointer W11329116C. I replaced the evaporator conver, hv control, and dispenser control. I reassembled the unit and tested it. It is now working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Bertram, Texas 78605

Vincent

Job Details: 07/05/2022

"Arrived on site for refrigerator inspected unit and work area.I ohm out the heater and its in good range. Tested the defrost also good. Inspected for any air leaks and didnt find any. I called techline and spoke with Travis and I explained to him that the CX had someone from their maintenance department to inform tenant to unplug unit. At arrival temp in refrigerator was set to 5 and recommended is 3. I saw that tenant had a big bag of ice just sitting on the freezer, ice is not supposed to sit in a bag has to be in a container because it can also melt and cause defrost issues. Techline said its operating as normal at this time sr#7734027309. No leaks observed during service, job completed."

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Bertram, Texas 78605

Vincent

Job Details: 07/05/2022

Arrived on site for range inspected unit and work area. I tested all burners an on the 2 large one that have simmer setting the flame was not adjustable in simmer. I called techline and spoke to Drew SR7734028844 and explained that the WATER COLUM PRESSURE has to be in range between 11-14 and the orifices SMALL .50 LARGE.99 and REGULATOR FLIP TO LP. I inspected everything and it checks good. Techline also said in simmer flame will have very little adjustment to no adjustment. I explains everything to CX and hes aware. No leaks where observed during service job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSN608ESS01

Near Burnet, Texas 78611

Vincent

Job Details: 07/05/2022

"Arrived on site for built in refrigerator, inspected unit and work area. CX was concern that refrigerator was not cooling. CX did not give it enough time to cool both compartments and they had load it with food and drinks. Unit is now operating as designed, no leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Burnet, Texas 78611

Vincent

Job Details: 07/05/2022

Arrived on site to install previously diagnosed parts. Tested unit and its now operating as designed. No leaks where observed during service.

We serviced a

WHIRLPOOL COOKTOP

Model WCE77US6HS00

Near Georgetown, Texas 78628

Gerry C

Job Details: 07/05/2022

Arrived to inspect burner issue. Right rear burner stayed on and did not cycle. Removed top and replaced the switch assembly. Tested unit and full function returned. Operational test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, Texas 78626

Cliff

Job Details: 07/05/2022

Arrived on site to replace handle for dishwasher. Replaced handle and all is working properly at this time. No leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Hutto, Texas 78634

Cliff

Job Details: 07/05/2022

"Arrived on site to replace previously ordered parts for washer. Tryed to tighten hub but gearcase threads are stripped. Customer has extended warranty and either wants repairs done through it, or is replacing machine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Round Rock, Texas 78665

Cliff

Job Details: 07/05/2022

"Arrived on site to replace previously ordered parts for refrigerator. Replaced evap, compressor, and drier. Pulled vacuum and charged unit. Found all is functioning properly at this time. No leaks were found at time of service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Temple, Texas 76504

Tyler

Job Details: 07/05/2022

"Arrived on site for refrigerator not coo.inf. Upon arrival confirmed issue. Upon further testing I found fc had a defrost issue due to a failed thermistor. After defrosting ice,replacing thermistor, and ui control, I then reassembled and tested unit. Found cooling resumsed and informed customer to give unit 24 hrs to stabilize temps in unit. Call complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Troy, Texas 76579

Jonathan M

Job Details: 07/05/2022

Arrived on site for a washing machine thats making a weird sound during spin and does not fully spin out close. Inspected unit and work area. Customer had the unit stuck in a spin cycle initially coming into the unit. Did hear the unit spin but found the basket seemingly off-balance and not spinning correctly. Checked the basket and found the basket wobbling inside of the tub. Checked underneath the washplate and found the hub completely stripped. Replaced hub assembly and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WFE525S0JS1

Near Lorena, Texas 76655

Jonathan M

Job Details: 07/05/2022

Arrived on site for an oven that has no power. Inspected unit and work area. Customer advised that they power cycled the unit in the unit has been working. I did test the ovens basic functions and all seemingly are working as designed. Call complete.

We serviced a

MAYTAG DRYER

Model MEDB835DW

Near Killeen, Texas 76542

Tyler

Job Details: 07/05/2022

"Arrived on site for dryer making loud noise. Upon arrival confirmed complaint when dryer was turned on. Found idler, and rollers were failing. After installing new roller/idler repair kit I then reassembled and tested unit. Found dryer noise had subsided and no longer present. Dryer working as designed. Call complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Austin, Texas 78754

Joe Z

Job Details: 07/05/2022

Arrived onsite for Washer water pump is not working . Upon arrival ran diagnostics and got F9-E1 long drain error code. Inspected drain pump and found harness to pump is not secured correctly. Secured connection and test unit. Unit now operates correctly. No leaks present at this time. Job complete

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Austin, Texas 78759

Paul

Job Details: 07/05/2022

Arrived onsite for a washer making a hissing sound after the city turned the water off and back on. Ms stated the city replaced the house pressure regulator at the meter and a bunch of calcium had plugged up her faucets. I ran diagnostics and found both hot and cold valves working but the cold side was filling slower that the hot side. remove the hoses and clean the screens. I cleaned the screens and ran manual diagnostics. I found both the hot and cold valves working properly. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Austin, Texas 78753

Joe Z

Job Details: 07/05/2022

"Arrived onsite for Not Filling With Water . Upon arrival test unit and water valve would hum, but not dispense water. Need to replace valve. Replaced valve and test unit. Unit now filling and operating as designed. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH54521JZ00

Near Austin, Texas 78724

Joe Z

Job Details: 07/05/2022

Arrived onsite for mw light not working. Upon arrival test unit and found the microwave hood light is out. Inspected bulb housing and wiring. Bulb housing is malfunctioning and needs to be replaced. Replaced bulb housing and unit test good. Customer is purchasing extra bulb to replace when needed. Selling 1 bulb to customer . Job complete

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Manor, Texas 78653

Wesley

Job Details: 07/05/2022

Arrived onsite for long dry times and tested unit. Found all operating properly but poor airflow. Advised customer that duct needed to be professionally cleared of lint and obstruction allow dryer operation to resume properly. All else checks good.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Austin, Texas 78702

Joe Z

Job Details: 07/05/2022

Arrived for UNBALANCED MAKING NOISE . Upon arrival ran diagnostics and got error code F7-E7 Motor unable to reach top rpm. Tested unit and found basket very bounced as well as unit not leveled. Replaced suspension and leveled feet. Test unit and unit operates correctly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Austin, Texas 78725

Joe Z

Job Details: 07/05/2022

Arrived onsite for Safety Range yellow flame. . Upon arrival test unit and all 4 burners and oven have huge yellow flames. Need to convert from natural to LP. Replaced all orifices and unit operates as designed. No leaks present at this time. Job complete.Uploaded pic on SD

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near New Braunfels, Texas 78130

Andrew

Job Details: 07/05/2022

Arrived on site to test unit for not dispensing water and no ice production. Found water filter needs replaced. No leaks detected. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Fischer, Texas 78623

Andrew

Job Details: 07/05/2022

Arrived on site to test unit for not cooling. Unit was working as designed upon arrival. Customer stated she had a lightning strike disrupt her electrical. Compressor is running as designed. Condenser and evap motors are good. Defrost is working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Canyon Lake, Texas 78070

Andrew

Job Details: 07/05/2022

"Arrived on site to replace control and icemaker from previous diagnosis. Replaced control and icemaker, tested unit, unit is now working as designed. No leaks detected. Job complete."

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near Kyle, Texas 78640

Kevin

Job Details: 07/05/2022

"Arrived on site and found clothing item stuck under agitator. Removed agitator and replaced it, no further repairs required at this time, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pflugerville, Texas 78660

Kimo

Job Details: 07/05/2022

"Arrived onsite for dishwasher not completing wash cycle. Upon inspection I found no codes stored at this time. Upon further inspection I found that the drip pans had water the was pushing the flood switch causing the unit to shut off. I found the the unit was leaning forward quite a bit I adjusted it and then found that customer was use a concerted detergent x2. I cousin not find any leaks at this time however, I advised the customer to use less of the detergent in the dishwasher and and the should keep the unit from leaking and last longer. Tested unit one last time and found unit operating as designed no leaks at this time"

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Hewitt, Texas 76643

Jonathan M

Job Details: 07/05/2022

Arrived on site for a dryer that has paint chipping inside of the drum. Inspected unit and work area. Did confirm the customers complaint but did not find any rust on the drum. Spoke to claims and was advised that this is a cosmetic issue and would not be covered. Advised customer of the issue and the unit is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM04

Near Austin, Texas 78744

Matthew

Job Details: 07/05/2022

Arrived onsite for refrigerator ice maker not making ice. Upon arrival tested unit and found failed ice maker. Replaced ice maker and tested. Unit harvested and filled properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Austin, Texas 78744

Matthew

Job Details: 07/05/2022

Arrived onsite for dryer not heating. Upon arrival inspected unit. Found loose connection at heating element. Secured connector and tested. Unit is heating properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Austin, Texas 78747

Matthew

Job Details: 07/05/2022

Arrived onsite for defective ice maker. Upon arrival replaced defective ice maker kit. Tested unit and unit is now functioning properly. Unit harvest and fills properly. Job complete.

We serviced a

KITCHENAID VENTHOOD

Model KVUB606DSS3

Near Liberty Hill, Texas 78642

Vincent

Job Details: 07/05/2022

"Arrived on site for vent hood, inspected unit and work area. CX complaint was lights not working. I tested unit and found one of the lights making a false contact on the pin connectors. I closed the pin connectors a little to help make a better contact and tested unit is operating as designed.

We serviced a

KITCHENAID OVEN

Model KODE500ESS05

Near Liberty Hill, Texas 78642

Vincent

Job Details: 07/05/2022

"Arrived on site for combo oven, inspected unit and work area. I tested temperatures in lower oven up to 350? and I was reading 364? on my multimeter coupler. I then tested upper oven and set it to pre heat 350? and once it reached preheat my multimeter was reading 352? unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Dripping Springs, Texas 78620

Kevin

Job Details: 07/05/2022

"On this service call oven has been moved by the builder to 441 CORTARO DR DRIPPING SPRINGS, TX 78620. This oven will be used as a place filler for several future homes. The last problem that resulted in parts ordered by LC was due to installation. The problem was corrected when installed at this home. Further installation problems may happen when this oven is moved to other homes. oven has a scratch on the handle which is no longer covered cosmetic warranty has lapsed, job complete"