Near Waco, TX 76710
Arthur B.
Job Details: 06/12/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for customer complaint of washer not completing cycles. Ran diagnostics and found error code F9E1 (Long Drain). Tilted unit and removed drain pump. Found nail stuck in drain pump motor fins. Removed obstruction and tested unit. Unit now drains but house drain overflows. Advised that customer will need to have house drain checked by plumber. No other issues found on washer. All water connections were dry at time of service.
Near Seguin, TX 78155
Robert
Job Details: 06/12/2019
WASHER MAYTAG MVWB835DW3 Arrived on job for complaints of no start. Found start button not working. Replaced console and test. No leaks detected at time of service.
Near Temple, TX 76502
Al
Job Details: 06/12/2019
WASHER MAYTAG MVWB765FC1 Arrived to inspect washer with clothes stuck underneath the agitator.Confirmed the complaint and removed the agitator and freed the clothes.Reassembled the unit and unit operates as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78753
Cliff
Job Details: 06/12/2019
DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on site to diagnose a dishwasher that this building odors when not in use. Tested unit found no mechanical failures at this time. Did note the. Did note the homeowner using organic soap which can cause odor issues when washing with cold water. Advised homeowner on best soaps and cycles to run for best results. No further repairs are needed and no leaks were found at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the FC door gasket. Using my heat gun, I shaped the gasket before putting it on then shaped it some more after placing it on the door. Checked for any gaps and found none. Advised the customer to leave the freezer door closed for approximately 6 hours to allow the gasket to shape to the unit and seal. No water leaks observed during service, job completed."
Near Lago Vista, TX 78645
James
Job Details: 06/12/2019
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site and inspected unit for shorts. I found that the harness has grounded out causing fault. I also found the left rear element switch to be faulty. Installed main harness and switch. Tested operation and found unit also has a failed front left burner switch causing the cooktop on light to stay illuminated. Unit will also need front left switch to complete repair; ordrng 1 WPW10434452 (switch-inf)
Near Austin, TX 78725
Scott
Job Details: 06/12/2019
WASHER WHIRLPOOL WGT3300SQ1 "Arrived on site for unit not agitating or spinning . Could get unit to drain . Unit would not spin or agitate . Will need 2 Nd man site to unit being in pantry and being a laundry tower ( washer and dryer are one unit ) . Also need autho on gearcase , basket drive ,clutch , lid switch and screws due to previous company splicing wires together to bye pass switch . Nonwater leaks detected at time of service .; ordrng 1 2MAN and 1 285785 (clutch) and 1 AUTHO and 1 WP3355458 (switch-lid) and 2 WP3356311 (screw)s"
Near Austin, TX 78727
Cliff
Job Details: 06/12/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to replace pumps, panels, and upper rack roller assemblies for dishwasher. Replaced all six parts and tested unit. Found all is functioning properly at this time. No Leak checks were possible as there was no water hooked up to unit at time of service
Near Killeen, TX 76549
Steve C.
Job Details: 06/12/2019
DRYER WHIRLPOOL WED4616FW0 Arrived on site for the units is making a knocking noise. Tested the unit and found the roller is broken in half. Use the repair kit and installed new rollers. Tested the unit and the unit is working properly. Advise customer to clean air vents every six months.
Near Round Rock, TX 78681
Lou
Job Details: 06/12/2019
REFRIGERATOR FRIGIDAIRE PLRU1778ES0 "arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the unit and it was 64 degrees. Checked amp draw from compressor and got .66amps and it was very hot to the touch. Checked evaporator and found frost on the upper left side. Advised the customer of my findings and that it would need a sealed system completed due to either a leak in the system or restriction. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 06/12/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "arrived on site to inspect microwave sparking. Upon further inspection, I turned the unit on and could immediately hear the magnetron making a loud humming noise and the diode was burning. I pulled the unit from the wall and removed and replaced the magnetron, capacitor and diode. Tested the unit and it operated as designed. Placed the unit back on the wall and tested again and it operated as designed. Job completed."
Near Georgetown, TX 78626
Jonathan
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for refrigerator having ice buildup on back panel. Performed diagnostics mode and tested defrost heater cycle. Found main control sending voltage to element and activating heater. Found fault with UI. Removed failed UI and installed new. Tested dispenser operation. All tested good, no water leaks present."
Near Hutto, TX 78634
Joel G.
Job Details: 06/12/2019
DISHWASHER FRIGIDAIRE FFBD2408NS10C "Arrived on site to diagnose dishwasher not drying properly. Called source, spoke with Tommy, who had me run diags and verified operations of all components. Per source, customer to run hot water at sink before starting cycle and after dishwasher has finished, door on unit will need to be opened manually to allow better drying results. Verified no water leaks at time of svc call."
Near Bastrop, TX 78602
Scott
Job Details: 06/12/2019
DRYER MAYTAG MEDC215EW0 "Arrived on site for dead dryer . Found thermal fuse had blower . Replaced fuse ,heater and thermostats checked good . No lint build up at time of service . Do recomend shorting vent hose and cleaning out duct work to exterior . Job complete."
Near Austin, TX 78703
Luis
Job Details: 06/12/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for unit not dispensing water. Tested dispenser no water from dispenser valve energized,diagnosed faulty water filter housing. Installed new housing tested water dispenser unit working as designed."
Near San Marcos, TX 78666
Kevin
Job Details: 06/12/2019
DRYER WHIRLPOOL WET4024HW0 "Arrived on site and inspected washer/dryer combo combo found dryer will tumble but there is no heat, and no operation from washer. Inspected power at terminal block and found one leg of 120 V is missing. Took pictures. Swapped connections and function has returned to the washer. Sent it into a diagnostic cycle and tested everything washer checks good. No water leaks from connections at time of service, job complete."
Near Austin, TX 78745
Leonardo
Job Details: 06/12/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to test unit for unit broken. Test unit and found tub wheel broken. Upper rack wheels broken and sump and motor broken. Will need to order new tub wheels Wp8575897 x2 and new sump and motor W11025157. and 1 W11025157 (SUMP AND MOTOR ) and 2 Wp8575897 (TUB WHEEL )s
Near Austin, TX 78739
Luis
Job Details: 06/12/2019
REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit,removed cover found damaged evaporator thermistor and not in its correct location. Replaced both thermistor,secured evaporator thermistor to straight section on suction line above weld joint,secured with a zip tie."
Near Spicewood, TX 78669
Paul
Job Details: 06/12/2019
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Arrived onsite for the refrigerator with a no ice/no water condition. I found the water filter loose and not locked in place. I corrected the filter and showed ms. I tested the unit and it is working as designed.
Near Austin, TX 78748
Brandon
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for customer complaint of unit shutting down and ice melting and stains and rust on doors. I found multiple issues, found lights flickering do to low voltage from led board, found unit shutting down due to control and harness on deli drawer being faulty, found rust and stains on doors caused by unit shutting down and leaking. Ordering control board, deli board, deli harness, and 3 doors. 7725068139; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 CNOTE (2 HOUR JOB) and 1 W10252111 (polish) and 1 W10512203 (harns-wire) and 1 W10634615 (dor-fip ss) and 1 W10634627 (dor-fip ss) and 1 W10677119 (cntrl-elec) and 1 W10733259 (dor-fip ss) and 1 W10788814 (cntrl-elec)"
Near Hutto, TX 78634
Joel G.
Job Details: 06/12/2019
MICROWAVE WHIRLPOOL WMH32519HZ2 "Arrived on site to diagnose microwave ing full display. Found display board faulty and missing LEDs. Replaced display board, ran unit and verified operation."
Near Round Rock, TX 78665
Joel G.
Job Details: 06/12/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site to diagnose fridge not making ice. Checked temps and found 10 degs in ice room and 8 degs in frz. Customer mentioned that ice thawed in container, dumped ice and never made ice again. Ran diags and found E5 error code, indicating timed ice making. Accessed frz evap and found two coils on evap with no frost. Sealed system issue, refrigerant leak. Customer will need ff evap, adaptor for ice room to prevent frost, new ice maker, drier and access valve and two hour repair. Office to get AUTHO and R/S with customer. Verified no water leaks at time of svc call.; ordrng 1 SV8404AUTHO (ACCESS VALVE) and 1 W10864518AUTHO (adapter) and 1 W11116006AUTHO (evaporator) and 1 W11294907AUTHO (icemaker) and 1 WPW10143759AUTHO (dryer)"
Near Liberty Hill, TX 78642
James
Job Details: 06/12/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and installed new heater. Tested operation and found unit working properly and all functions test good. Job complete
Near Austin, TX 78753
Tyler B.
Job Details: 06/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for unit not responding to touch, replaced ui control and tested good.
Near Austin, TX 78726
Tyler B.
Job Details: 06/12/2019
DRYER WHIRLPOOL WED9470WW1 "Arrived on site for no heat and l2 error. Found elements blown, replaced element and tested good.
Near Austin, TX 78756
Tyler B.
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Arrived on site for ice in Rf section, removed panel found ice maker fill tube was cracked and caused water leak in to Rf cabin, unit will need ice maker kit to complete repair. No leaks on site ; ordrng 1 WPW10315447 (icemaker KIT)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for fresh food doors not closing properly. I found a defective bushing and hinge. Replaced both parts. Doors not close properly. All water connections are dry.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/12/2019
MICROWAVE WHIRLPOOL WMH78019HZ1 "Arrived on site and inspected microwave and found it will hesitate to start, stop randomly during a heating cycle, and randomly continue to run after cancel button is pressed. Spoke with tech line and they recommended replacing control board. Will also bring back door switch assemblies and door to ensure repair on the next visit; ordrng 1 W11128342 (cntrl-elec) and 1 W11188093 (DOOR) and 2 W11197766 (SWITCH ASSEMBLY )s"
Near Woodway, TX 76712
Arthur B.
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 When arrived, found unitnis cooling properly. Found RC @ 37F and FC @ 0F. Also found full bin of ice. Called WPL Techline Checked control voltage to thermistor and found 0v. Confirmed control issue. Ordering control and thermistor to complete repair. All water connections were dry at time of service.; ordrng 1 W11203924 (contrl-box) and 1 WPW10384183 (thermistor)"
Near Austin, TX 78732
Paul
Job Details: 06/12/2019
DISHWASHER KITCHENAID KDPM354GPS0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the console and tested the unit. The unit is working as designed. Call complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/12/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for a no cool and fresh food section. Found fresh food section temp in the 50s. Then the fresh food evaporator was not defrosting therefore restricting airflow. Inspected unit and found failed thermistor and control.Replaced both. Customer to allow unit to have time to reach normal operating temperatures now. All wire connections are dry.
Near Austin, TX 78735
Ron
Job Details: 06/12/2019
WASHER MAYTAG MVWX655DW1 Confirmed washer was on a gfci outlet, advised non gfci are commended for this washer per manufacturer. Performed diagnostic found f5e1 door lock error, tested lock in manual test lock would not operate. installed locked washer calibrated with no issues."
Near Killeen, TX 76549
Steve C.
Job Details: 06/12/2019
DRYER MAYTAG MEDB835DW3 Arrived on site for the unit is making noise. Tested the unit and found the unit is making a screeching noise. Found all the rollers and the pulley have been worn out. Use the repair kit to replace all the rollers and the pulley. Tested the unit and the unit is working properly. Also advise the customer to have the vent cover from the outside replaced.
Near Leander, TX 78641
James
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site and installed new freezer door and fresh food gaskets. Warmed gaskets to allow proper seal. Job complete
Near Georgetown, TX 78633
Al
Job Details: 06/12/2019
WASHER WHIRLPOOL WTW7000DW4 "Arrived to inspect washer LF code.Confirmed code, removed and replaced the housing.Reassembled calibrated and tested the unit and tested as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE"
Near San Marcos, TX 78666
Kevin
Job Details: 06/12/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site and inspected dishwasher and found heating element has failed on the left hand side toward the back, . No water leaks detected at time of service. ; ordrng 1 W10518394 (heater) and 1 W11087225 (cntrl-elec)"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/12/2019
DRYER WHIRLPOOL WED85HEFW2 "Arrived on site and found dryer element connection is not secure, after resetting it is now operating properly. Also found saved error code for restricted airflow recommended to customer that vent be inspected and cleared if needed, no lint found in dryer at time of service, job complete"
Near Del Valle, TX 78617
Scott
Job Details: 06/12/2019
MICROWAVE WHIRLPOOL WMH32519FB1 "Arrived onsite for unit making weird sparking noises . Found mag was bad and taken out cap as well . Replaced mag,cap, diode . Tested unit and all checked normal . Job complete ."
Near Kyle, TX 78640
Robert
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on call to replace door and control. After replacement test operation in diagnostics. Pass for harvest,thermostat, motor and fill. Unit did not harvest with deli unplugged waiting for door. Ordered UI . ; ordrng 1 W11036562 (cntrl-elec)"
Near Cedar Creek, TX 78612
Scott
Job Details: 06/12/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for unit locking and not opening with drain constantly running . Ran diagnostics code got error codes 3-1,8-1,6-1,0-1. Unit wouldn’t go into test wash drain would just run. Replaced control and unit tested out normal in diagnostic . No water leaks detected at time of service job complete ."
Near Austin, TX 78752
Cliff
Job Details: 06/12/2019
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site to diagnose a range that is not turning on at all. Found shorted connection on the back of unit. Repaired connection and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78754
Cliff
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site to diagnose a refrigerator that is building ice in the freezer. Tested unit and found freezer door seal gapping at the top. This is causing an air leak in Frost accumulation. Reshaped seal using applied heat. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/12/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site to diagnose washer off balance error code. Ran diags and found sensor on valve shorted and needs replaced. Accessed the valve, ohmed out sensor and reads shorted, .2 ohms. Informed customer of proper loading and if error code comes up for off balance, clothes will need to be re balanced by hand. ; ordrng 1 W11172234 (housing)"
Near Jarrell, TX 76537
Joel G.
Job Details: 06/12/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to diagnose microwave not removing smoke. Found the microwave venting inside and not outside. Customer will need to get a contractor to run a vent to the outside to allow microwave to vent outside instead of inside. Customer understands. Microwave itself it working as intended.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/12/2019
WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site and found error code for water level switch, cleared error and replaced air trapped, pressure hose, and pressure switch. Ran a diagnostic cycle and it completed properly after replacement, also started a load on normal and it is progressing correctly. No further repair is required at this time, job complete"
Near Paige, TX 78659
Wesley
Job Details: 06/12/2019
WASHER MAYTAG MVWX655DW1 Arrived on site and repaired cold water leak by replacing valve housing. Unit is now operating leak free.
Near Austin, TX 78741
Brandon
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for customer complaint of unit leaking, found drip pan in fresh food section needs replacing.
Near Waco, TX 76708
Arthur B.
Job Details: 06/12/2019
RANGE WHIRLPOOL WFG550S0HZ0 Arrived onsite for customer complaint of gas oven not heating and clock not keeping time. Tested unit. Found unit will come and and relay would click off. Removed and replaced control. Reassembled and tested unit. Unit now preheats as intended. No other issues found. No gas leaks detected at time of service.
Near Briarcliff, TX 78669
Paul
Job Details: 06/12/2019
DISHWASHER KITCHENAID KDTE104ESS0 Arrived onsite for the dishwasher not working. I found the pump not running with 121VAC to it. I replaced the sump and motor assembly and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78734
Brandon
Job Details: 06/12/2019
WASHER GE GCWN3000M0WS "Arrived on site for customer complaint of unit leaking and over filling, found faulty pressure hose, ordering hose. ; ordrng 1 WH41X365 (hose,water level)"
Near New Braunfels, TX 78130
Robert
Job Details: 06/12/2019
DRYER MAYTAG MEDX655DW1 "Arrived on job for complaints of too hot and not running now. Found fuse open. After replacement test temperature , temperature normal but air flow bad. Recommend cleaning vent."
Near Austin, TX 78753
Cliff
Job Details: 06/12/2019
WASHER WHIRLPOOL MHW7100DC0 Arrived on site to replace control panel for washer. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service and wiring harness was not needed. Advised homeowner due to high humidity environment that washer is placed in repeated electronic failures are possible.
Near Austin, TX 78703
Luis
Job Details: 06/12/2019
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for no ice. Ran diagnostics found kink in tube,causing no ice. Repaired kinked line ran diagnostics all test passed."
Near Cedar Creek, TX 78612
Scott
Job Details: 06/12/2019
WASHER MAYTAG MHWE201YW00 "Arrived on site for washer still not spinning out load . Ran diagnostics and got 1-2, 7-1, 7-2 . Replaced motor with MCU . Ran diagnostics all checked good . Job complete .nonwater leaks detected at time of service ."
Near Austin, TX 78750
Tyler B.
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site for unit making a few strange noise. Ran diag and found water valve dropping the solenoid. And found diffuser making noise as well. Replaced valve and tested good, no leaks u it will need diff to complete repair ; ordrng 1 W11164593 (diffuser)"
Near Seguin, TX 78155
Robert
Job Details: 06/12/2019
DRYER MAYTAG MEDB835DW4 Arrived on job to replace overlay. After replacement test operation.
Near Pflugerville, TX 78660
Wesley
Job Details: 06/12/2019
REFRIGERATOR LG LSXS26326S Arrived on site and found unit with symptoms of compressor failure. All running as designed. Some concern regarding cond fan. Have ordered just in case. All checks good. ; ordrng 1 4681JB1029V (COND FAN) and 1 ADH73150210 (U. DRIER) and 1 ADL74760901 (EVAP) and 1 TCA35911910 (COMPRESSOR ) and 1 TJ90SF8404 (ACCESS VALVE)
Near Austin, TX 78717
Tyler B.
Job Details: 06/12/2019
REFRIGERATOR LG LMXS27626S "Arrived on site for unit leaking, found bottom freezer not closing at all, found full of ice sheets, found timing gears not synced up. removed all ice and cleaned all surfaces and Re-synced gears and tested good, no leaks on site"
Near Jonestown, TX 78645
James
Job Details: 06/12/2019
REFRIGERATOR FRIGIDAIRE LFFH20F3QW
Near Austin, TX 78734
Brandon
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for customer complaint of unit leaking from water dispenser, found air was getting into line from fitting at top of refrigerator door, i adjusted fitting, unit tested good."
Near Round Rock, TX 78681
Lou
Job Details: 06/12/2019
WASHER MAYTAG MVWC465HW0 "arrived on site to inspect washer noises. Upon further inspection, I tested the unit in diagnostics with no error codes. I tested agitate and spin mode in manual test mode. While testing in spin, I could hear a screeching noise at the beginning ad it would fade away. The customer played a video of the unit and it sounded like rocks inside the basket while spinning. I removed the basket and found a piece of metal in the bottom of the tub in the drain area. I tilted the unit back and found a large amount of gearcase oil on the pulley shield. I removed and replaced gearcase and cam and cleaned the oil off of the shield and other parts and tested. Unit operates as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Spicewood, TX 78669
Paul
Job Details: 06/12/2019
DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the OWI and ran the diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Hutto, TX 78634
Joel G.
Job Details: 06/12/2019
DISHWASHER IKEA IUD8555DX2 "Arrived on site to diagnose dishwasher not draining. Found heavy blockage, cleared and verified operations. Verified no water leaks at time of svc call. Customer needs to run cleaner through dishwasher to help clear the drain also. Customer needs to also use the garbage disposal when heavy amounts of food start to accumulate to allow dishwasher function as it should."
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived on site for temps being too high in freezer section. Found freezer temp at 11 degrees. fresh food section at 35 degrees. Controls are set at 34 and 0. Found freezer evaporator has more frost than normal. Entered step 6 of diagnostics for defrost cycle. Control displayed 01 for closed defrost bimetal. Defrost heater did energize indicating that the defrost cycle isn’t working properly. Defrost bimetal opened after only 11 minutes of heat. Will need to replace control board and fan motor which has the defrost thermostat with it.; ordrng 1 COSTAPPROVALNEEDED and 1 W11032800 (motor-evap)
Near Georgetown, TX 78633
Al
Job Details: 06/12/2019
WASHER LG WM2701HV "Arrived to inspect washer leaking from underneath. Disassembled the unit and discovered there is a tear in the Bellow the size of a dime
Near Austin, TX 78759
Cliff
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL ED5FHEXTS00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found water valve assembly seeping causing icemaker fill line to freeze over. Replaced water valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Temple, TX 76504
Al
Job Details: 06/12/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived to inspect washer door leaking.Opened the unit door and discovered the 5 drain holes in the bellow were clogged with debris.Used my screwdriver to free the debris and now unit drains into the unit as designed.All water lines were dry at the time of service.JOB COMPLETE
Near New Braunfels, TX 78132
Kevin
Job Details: 06/12/2019
DISHWASHER WHIRLPOOL JDB1100AWB "Arrived on site and found dishwasher is functioning correctly put the lower dish rack is rusting and corroded, took picture. A new dish rack will be needed to correct issue.; ordrng 1 W10280784 (D2C dishrack)"
Near Georgetown, TX 78626
Jonathan
Job Details: 06/12/2019
REFRIGERATOR LG LFX28968ST/01 "Arrived on site to install previous diagnosed parts. Removed freezer door assembly to gain access to defrost sensor. Removed ice buildup with steamer. Tested sensor when removed and found opened. Installed defrost sensor and grill assembly. Gained access to control and removed failed control and installed new. Tested operation. All tested good, no water leaks present.
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/12/2019
DISHWASHER GE GDF510PGJ2BB Arrived on site for no operation. Found unit to have a failed main control board. Replaced main control board. Operations are now correct and water connections are dry.
Near Austin, TX 78748
Ron
Job Details: 06/12/2019
WASHER WHIRLPOOL WTW4915EW2 "Arrived on site for scrapping during agitation. Performed diagnostic found error codes. Test ran washer with with load received no noise, ran thru a complete rinse with load. I warned about possible overload loading issues.
Near Austin, TX 78747
Leonardo
Job Details: 06/12/2019
OVEN WHIRLPOOL AGR5330BAS3 Arrived on site to test unit for racks falling. Test unit and found racks falling and racks not fitting correctly. Tried new racks and rack still falling.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 06/12/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site for range door separating. Inspected door and found trim vent separating from door front. Removed door and trim vent. Installed new trim vent and installed door. Tested door operation. All tested good.
Near Austin, TX 78748
Ron
Job Details: 06/12/2019
MICROWAVE WHIRLPOOL WMH31017FS "Arrived on site confirmed loud buzzing and not heating. Performed diagnostics found capcitor was burnt diode was shorted. Wires to the transformer were burnt. Installed magnetron, cap, diode, and transformer. Microwave tested and heated perfectly"
Near West Lake Hills, TX 78746
Tyler B.
Job Details: 06/12/2019
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site for unit ice maker replacement. Replaced ice maker and tested good. Customer is also stating right door staying open when they shut the left. I wasonly able to make the door stay open was to shut the door forcefully. When closing the door casually right door slight opens but gets sucked back in as designed. Added a little bit of tension and springs and tested good, advised customer to try to casually close door. No leaks on site."
Near Round Rock, TX 78665
Al
Job Details: 06/12/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived to inspect dented panel. Confirmed the complaint and removed and replaced the panel.Reassembled the unit and the unit tested as designed JOB COMPLETE
Near Leander, TX 78641
James
Job Details: 06/12/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and tested temperatures. I found freezer at 8 degrees and set to 5 degrees. Fresh food at 34 degrees and set to 33. Set both to recommended and called tech line. ; ordrng 1 W10849460 (cntrl-elec)
Near Austin, TX 78703
Ron
Job Details: 06/12/2019
DRYER WHIRLPOOL WED7500VW0 Arrived on site for dryer not heating / dryer stacked with a custom vent connected. Confirmed dryer was not heating but control was performing all functions correctly. diagnosed thermostats and element are needed.
Near New Braunfels, TX 78130
Robert
Job Details: 06/12/2019
WASHER MAYTAG MVWB855DC3 Arrived on job for complaints of not starting found loose connection at lid switch. After correcting wire issue test operation. No leaks detected at time of service
Near Georgetown, TX 78628
Al
Job Details: 06/12/2019
OVEN KITCHENAID KDRS467VSS05
Near Killeen, TX 76542
Steve C.
Job Details: 06/12/2019
WASHER WHIRLPOOL MVWC465HW2 Arrived on site for the unit is leaking water onto the floor. Tested the unit and found the unit outer tub is cracked near the drain pump. The unit will need a new outer tub assembly . All water connections were dry at the time of service.
Near Killeen, TX 76542
Steve C.
Job Details: 06/12/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for the unit still has remaining water after the cycle is done. Tested the unit and found the drain port on the door seal is clogged. Unclog the drain ports and tested the unit. Unit works properly
Near McDade, TX 78650
Wesley
Job Details: 06/12/2019
DRYER AMANA NGD4655EW2 Arrived onnsite and found screw in drum tread. Removed and alleviated sound. All checks good.
Near Pflugerville, TX 78664
Joel G.
Job Details: 06/12/2019
MICROWAVE WHIRLPOOL WMHA9019HN1 Arrived on site to install parts I previously ordered per Whirlpool. Followed directions on installing parts and verified operations. All is fine. Had given customer phone number for WiFi dept set up if they have any issues.
Near Killeen, TX 76549
Steve C.
Job Details: 06/12/2019
DRYER ROPER RED4516FW0 Arrived on site for the unit is making a loud noise. Tested the unit and found the belt was coming off and causing any thumping noise on the motor pulley. Readjusted the belt and assembled the unit.Tested the unit and the unit is working properly.
Near Leander, TX 78641
James
Job Details: 06/12/2019
RANGE GE JGB700FEJ1DS Arrived on site and tested operation. I found that the flame on the bake burner is very inconsistent and producing a gas odor. I found the connection point of the burner is damaged as well as too much gas flow getting to the burner. Unit will need new burner and safety valve to repair. ; ordrng 1 AUTHO (AUTHO) and 1 WB16X20463 (burner bake)
Near Austin, TX 78701
Ron
Job Details: 06/12/2019
DRYER KENMORE 796.8158241 Arrived onsite for not drying / long dry times. Confirmed dryer was running and heating but air flow was very poor. Performed diagnostic confirmed all sensor read correctly. Recommend having a professional dryer vent cleaning service. Item is stacked for future service references
Near Round Rock, TX 78681
Lou
Job Details: 06/12/2019
DRYER WHIRLPOOL WED9270XW0 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately it began to squeak loudly. I found that the tension pulley wheel axle had a large amount of debris built up on it and it was causing the wheel to stick to the axle. I removed and replaced all four rollers, tension pulley roller and the belt. Removed the lint from the unit and tested and the unit operated as designed. No lint observed at the end of service, job completed."
Near Austin, TX 78734
Brandon
Job Details: 06/12/2019
OVEN WHIRLPOOL KEBS209BSS01 "Arrived on site for customer complaint of unit not heating in lower oven, found TOD had failed after a self clean, I replaced TOD, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/12/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to replace wire harnesses that previous tech ordered, after replacing unit tested good and passed all diagnostic tests."
Near Austin, TX 78722
Leonardo
Job Details: 06/12/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to replace panel. Found unit giving F6E0 lost communication. Advised customer to get outlet checked due to unit loosing communication. Replaced panel test unit and unit test good at this time.
Near Austin, TX 78739
Leonardo
Job Details: 06/12/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to test unit for water coming in to unit when not in use. Test unit and found inlet valve not closing all the way. Will need to order new inlet valve W11175771 ; ordrng 1 W11175771 (INLET VALVE )
Near Austin, TX 78741
Leonardo
Job Details: 06/11/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to test unit for sensor not working. Test unit and found bad sensor. Replaced humidity sensor test unit and unit test good job complete.
Near Buda, TX 78610
Brandon
Job Details: 06/11/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for customer complaint of unit not draining, found clog in drain line, I removed clog, unit tested good."
Near Austin, TX 78741
Leonardo
Job Details: 06/11/2019
MICROWAVE KITCHENAID KMBS104ESS00 Arrived on site to replaced control board. Replaced both controls test unit and unit still not working. Will order new panel control W11197501. ; ordrng 1 W11197501 (PANEL CONTROL )
Near Austin, TX 78757
Luis
Job Details: 06/11/2019
REFRIGERATOR FRIGIDAIRE FGEB28D7QF0 "Arrived on site for cooling issue. At times of visit unit cooling correctly. ran diagnostics all test passed,removed evaporator cover good frost pattern fan running unit working as designed"
Near San Marcos, TX 78666
Kevin
Job Details: 06/11/2019
VENTHOOD UNKNOWN UXT5236BDS1 . Arrived on site and found when fan motor is on medium or high cover panels to the left and the right rattle. Removed panels and added sound pads into channels and they are no longer rattling. Job complete."
Near New Braunfels, TX 78130
Robert
Job Details: 06/11/2019
WASHER GE GTW460ASJ4WW Arrived on job for complaints of not washing. Could not get any cycle to run. replaced control and test operation normal. Ran drain and spin and wash cycle. No leaks detected at time of service.
Near San Marcos, TX 78666
Kevin
Job Details: 06/11/2019
WASHER GE HLC1700AXW "Arrived on site and found washer isn’t filling during the test cycle, found water is turned off at source under sink. Test cycle progressed but would not drain, found drain catch is clear, garbage disposal was replaced recently and installers failed to remove knockout. After clearing knockout washer will now complete test cycle properly. No water leaks detected at time of service.
Near Austin, TX 78747
Leonardo
Job Details: 06/11/2019
RANGE WHIRLPOOL WFE540H0AS0 "Arrived on site to test unit for unit giving f3e2 temp to high. Test unit and found bad sensor, replaced sensor test unit and unit test good job complete.