Near Austin, TX 78704
Wesley
Job Details: 04/17/2019
DRYER WHIRLPOOL WGD92HEFC0 Arrived on site for unit shutting off during cycles at random. Incoming voltage good. Replaced control. Unit is otherwise operating as designed.
Near Killeen, TX 76543
Al
Job Details: 04/17/2019
DRYER MAYTAG MEDC215EW1 "Arrived to inspect dryer element glowing.Unit was not operational when I arrived. I removed the rear panel and tested element, cutoff fuse. The fuse was bad, so I removed and replaced it.Reassembled the unit and unit tested as designed.No lint observed at the time of service.JOB COMPLETE."
Near Bastrop, TX 78602
Scott
Job Details: 04/17/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site for poor washing and upper spray arm not moving . Found weak wash motor and spray arm with a lot of debris stuck in them . Due to filter not being secured in sump . Ordering pump and motor and both spray arms . No water leaks detected . Return 4/18. ; ordrng 1 W10902372 (PUMP AND MOTOR ) and 1 W11101428 (LOWER SPRAY ARM) and 1 WPW10448645 (arm-spray UPPER)
Near Leander, TX 78641
James
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site and tested operation. I found ice build up on left side of door. Cleared ice build up and found gasket not sealing properly. Warmed gasket to relax and allow to form back to cabinet opening. Also found right side fresh food door gasket has torn and ice bin door gasket folded over and will need to be replaced due to air leak. Due to amount of ice build up both rails have rusted and will need to be replaced. Unit will need new gaskets, rails ice bin door and silicone sealant to seal freezer properly. ; ordrng 1 CNOTE (AUTHO ) and 1 W10846057 (gasket-fip) and 1 WPW10549589 (door-ice)"
Near Killeen, TX 76549
Al
Job Details: 04/17/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived to inspect microwave sparkling. Confirmed the complaint and removed the control and removed and replaced the burned diode. Reassembled the unit and unit tested as designed with the water cup test.JOB COMPLETE.
Near Leander, TX 78641
Lou
Job Details: 04/17/2019
MICROWAVE WHIRLPOOL WOC75EC0HS01 "arrived on site to install previously diagnosed and ordered part. Due to t(e original part being damaged, I removed and replaced the oven vent and tested the door to make sure it did not rub and it didn’t. Job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 04/17/2019
DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to inspect dishwasher parts melting on element. Upon further inspection, I found that one of the upper rack pivot tines had fallen off and melted on the element. I replaced the tines and placed the unit in diagnostics with no error codes. Unit operated as designed and the element is showing 7-9amps. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Thomas L.
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for water building up under pantry drawers. Found that the fresh food evaporator drain was restricted and causing the water to flow from the pan into the fridge floor bottom. Open drain and drain now works properly. All water connections are dry.
Near Cedar Park, TX 78613
Lou
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW7300DW0 "arrived on site to inspect washer leaking water from underneath. Upon further inspection, I placed the unit in diagnostics and it showed error code F9E2. I cleared the code and continued with testing and the unit operated as designed, but the gearcase was very loud during agitation. I removed the the drain pump hose and found some hair pins and lint debris blocking the drain area at the bottom of the tub not allowing the water to be drained. Customer advised that the unit only leaked when using a deep water wash. This explains why as the debris was not along the water to flow and causing pressure on the hose to leak. After removing the debris, I found more debris inside the tub and could not get it from the drain port underneath. I attempted to remove the washplate and basket but was unable to. I am ordering a basket, due to it being warped and washplate, and will return with the gearcase and drain pump. Also ordering a CNOTE-AUTHORIZATION and CNOTE—LSO. No
Near Austin, TX 78735
Robert
Job Details: 04/17/2019
DISHWASHER JENN-AIR JDTSS244GS0 Arrived on job for complaints of not drying. Found loose connection at heater. Ran diagnostics to check heater. No leaks detected at time of service
Near Austin, TX 78732
Luis
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01 Unit not powering on reset breaker u it powered on and started cooling. Ordering main control; ordrng 1 W11099565 (MAIN CONTROL) and 1 W11330486 (UI CONTROL)
Near Austin, TX 78752
Joseph C.
Job Details: 04/17/2019
VENTHOOD IKEA IHW7302YS0 "Arrived on site for “noisy fan operation” complaint. Inspected unit and found fan out of balance, due to broken fan blade. Removed and replaced fan motor. Tested unit. Unit is performing as designed."
Near Georgetown, TX 78628
Jonathan
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "(JG) Arrived on site to install parts ordered by previous tech. Found leak on the Fresh food evaporator coil and liquid in compressor. Also drip tray was broken. Replaced compressor, evaporator, drier and valve. Verified proper operation. Pulled a deep vacuum and recharged on high side liquid. No refrigerant leaks detected. Verified no water leaks at time of service call. Pls allow 24 hrs for temps to get to factory settings."
Near Austin, TX 78750
Cliff
Job Details: 04/17/2019
RANGE KITCHENAID KIRS608BSS0 arrived on site to diagnose a range that is not keeping temperature. Found bake and convection elements both failed. Both elements will need to be replaced to complete repairs. ; ordrng 1 W11043837 (fan-convct)
Near Austin, TX 78759
Cliff
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM00 i’ve done site to diagnose a refrigerator with buildup on ice dispenser. Found mold buildup on dispenser area. Replaced ice door assembly and ice guide and tested unit. Found all is functioning properly at this time. No leaks were found at time of service
Near Austin, TX 78724
Joseph C.
Job Details: 04/17/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for “unit will not start” complaint. Inspected unit and found door switch broken. Removed and replaced door switch. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Killeen, TX 76549
Al
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW8500DC5 Arrived to inspect washer LF. Confirmed the complaint and removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Austin, TX 78703
Luis
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for cooling issue. Removed cover found exchanger lines heavily corroded,due to corrosion installing evaporator will cause tubing to break in wall and will be unrepairable."
Near Leander, TX 78641
James
Job Details: 04/17/2019
DISHWASHER MAYTAG MDB4949SHW0 Arrived on site and tested operation. Customer had power off due to unit would start cycle again after load finished and dishwasher unloaded. Ran diagnostics and found no fault codes. Access inner door and inspected all connections and found to be good. Checked power supply connections in junction box and removed soldered ends to expose copper for more secure connections. Unable to duplicate issue and unit it tests good. Called tech line and spoke to TJ #7724633049 and he recommended replacing the control panel and control. ; ordrng 1 W11255655 (CONTROL PANEL)
Near New Braunfels, TX 78130
Kevin
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Stone crossing leads to lime stone way, arrived on site and inspected dishwasher and found door is not able to open fully because hinge is bent outward slightly. Straightened hinge and it is now operating properly. No water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78132
Kevin
Job Details: 04/17/2019
OVEN KITCHENAID KSEG700ESS3 "Arrived on site and inspected range and found bake or broil is not working, did not find any error codes. Remove rear panel and all connections are good and voltage is correct. Spoke with tech line and will need to bring back a main control to correct issue will also bring back display and console to ensure repair on the next visit; ordrng 1 W10915661 (panl-cntrl) and 1 W11082269 (cntrl-elec) and 1 W11105615 (cntrl-elec)"
Near Cedar Creek, TX 78612
Scott
Job Details: 04/17/2019
WASHER MAYTAG MVWC425BW1 "Arrived on site for noise complaint , in talking to customer it wasn’t the complaint , unit is over filling . Ran diagnostics no error code . Checked pressure hose no kinks . Ordering control and hose . Return 4/18. Nonwater leaks detected .; ordrng 1 W10671342 and 1 WP353244 (hose)"
Near Spicewood, TX 78669
Brandon
Job Details: 04/17/2019
REFRIGERATOR GE TFX25JRYFWW "Arrived on site for customer complaint of unit not cooling properly, found sealed system leak, customer is not repairing unit.
Near Austin, TX 78745
Robert
Job Details: 04/17/2019
WASHER MAYTAG MVWX655DW "Arrived on job for complaints of leaks. Found the drain slow, customer will need to have plumbers correct issue."
Near Austin, TX 78758
Cliff
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW4800XQ2 Arrived on site to diagnose a washing machine that is not balanced during spin cycle. Tested unit and found suspension rods failed. Customer does not wish to have unit repaired at this time and only service fee is due for diagnostics today.
Near Georgetown, TX 78633
Steve C.
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site for the unit doors are not closing properly. Found when opening the freezer door at the bottom of the gasket is rubbing against the right door. Found the left door is warped at the bottom. The unit will need a new freezer door black. office will need to reschedule the customer.; ordrng 1 LW11025561 (FZR DOOR BLK)
Near The Hills, TX 78738
Brandon
Job Details: 04/17/2019
COOKTOP JENN-AIR CVGX2423B "Arrived on site for customer complaint of unit sparking during use, found faulty switches ordering switches; ordrng 1 WP71003385 (switch- ig)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/17/2019
MICROWAVE JENN-AIR JMW2430DP02 "Arrived on site to install previous diagnosed parts and for microwave door not connecting to switches. Customer has to push on left side of door for microwave to start. Performed diagnostics mode and found inner door wrapped. Will return with inner door, spring and interlock. Schedule return for Monday the 22nd. ; ordrng 1 W10687342 (INNER DOOR) and 2 W10874474 (DOOR SPRING)s and 1 W11241293 (INTER LOCK ASSEMBLY )"
Near Leander, TX 78641
James
Job Details: 04/05/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and installed new cooktop. Tested operation and found unit working properly. Job complete
Near Bastrop, TX 78602
Steve C.
Job Details: 04/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site for the unit is making a noise. Tested the unit and the noise is coming from the back of the unit. Disassembled the back panel to gain access to the compressor. Found the copper tubing is next to the compressor and causing a vibration noise. Adjusted the copper tubing away from the compressor. Unit is working properly and all water connections were dry at the time of service.
Near Austin, TX 78753
Joseph C.
Job Details: 04/05/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for “no power to unit” complaint. Inspected unit and found unit powering on. Unit had some sort of issue, where striker broke latch and control panel and dented inner door. Will need inner door, latch and control panel, to complete repairs. Return for repairs on 04/09. No leaks detected, at time of service.; ordrng 1 W10908291 (door-inner) and 1 WPW10653840 (door latch)"
Near Cedar Creek, TX 78612
Steve C.
Job Details: 04/05/2019
COOKTOP WHIRLPOOL WFC150M0EB1 "Arrived on site for the unit front burners are not working properly. Found the left front receptacle is burnt and melting. Replace the receptacle and the element has continuity. Also found the rest of the receptacles are starting to melt and short. Will need to order three receptacles and will need to replace the right front element due to the element is stuck to the receptacle. Will also need to replace the left rear and right rear switches do to not heating properly.; ordrng 3 814399 (receptical,surf.unit)s"
Near Austin, TX 78723
Joseph C.
Job Details: 04/05/2019
OVEN WHIRLPOOL WFE320M0ES1 Arrived on site for “oven not reaching temps” complaint. Inspected unit and found one leg of wall plug not receiving proper voltages. Not able to properly diagnose. Unit should be performing as designed.
Near Austin, TX 78731
Scott
Job Details: 04/05/2019
WASHER WHIRLPOOL WFW90HEFW0 "Arrived on site for door locking . Ran diagnostics got suds error . All tested normal . Instructed customer about proper soap usage ,as well as running a clean cycle . No water leaks detected at time of service .
Near Pflugerville, TX 78660
Tyler B.
Job Details: 04/05/2019
VENTHOOD WHIRLPOOL UXT3030ADW2 "arrived on site for light but no fan, replaced switch, and still was not functioning, found motor to be failed, unit will need new motor to complete. ; ordrng 1 CNOTE (OFFICE RS) and 1 W11105126 (FAN )"
Near Georgetown, TX 78626
Tyler B.
Job Details: 04/05/2019
WASHER SAMSUNG WA48J7700AW/A2 "Arrived on site for unit not spinning, removed main pcb cover and found rodent droppings, and bite marks on pcb, advised Customer of findings and customer decided to replace unit and not repair, collected service fee. No leaks on site"
Near Elgin, TX 78621
Steve C.
Job Details: 04/05/2019
DISHWASHER MAYTAG MDB4949SDE3 Arrived on site for the unit has the error code F2e2. Remove the door panel and found roaches and rodent droppings on the control panel and the control board see pictures. Advise customer that Maytag will not cover the repair. Customer advised she’ll be contacting Maytag. All water connections were dry at the time of service.
Near Georgetown, TX 78633
Tyler B.
Job Details: 04/05/2019
WASHER WHIRLPOOL WTW5000DW "Arrived o. Sote for unit no spinning, found hi stripped, replaced hub and tested good, no leaks on site"
Near Austin, TX 78750
Scott
Job Details: 04/05/2019
RANGE KITCHENAID KGRS505XSS04 "Arrived on site for valve on left side not turning . Replaced valve . Checked remaining valve on center and right side all checked out in good shape .no gas leaks detected at time of service . Job complete."
Near Bruceville, TX 76630
Arthur B.
Job Details: 04/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ Arrived onsite for customer complaint of dishwasher not heating or drying dishes. Ran diagnostics and found error code 7-1 (Heater Error). Cleared error code reset heater and conducted manual test cycle. Poured water on heater and found water sizzling off. Advised customer to run hot water before starting cycle to allow hot water to enter. Also advise to use rinse agent as well. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78727
Thomas L.
Job Details: 04/05/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for no cool condition. During a deeper diagnosis of the unit I found a small leak at the suction side port of the compressor. i thawed out the top row of the freezer evaporator. I installed an access valve and a new filter dryer. Evacuated and recharged system. All water connections are dry.
Near Buda, TX 78610
Brandon
Job Details: 04/05/2019
WASHER MAYTAG MHW3505FW0 "Arrived on site for customer complaint of error codes F5e2 f8e0 f8e1, I found hot water valve from house was turned off. I turned hot water valve on, tested all functions in diagnostic mode, unit tested good."
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/05/2019
WASHER MAYTAG MVWX655DW0 "Arrived on site for unit loud in spin, found transmission/GEARCASE failed, customer claimed to have a parts concession but we were not give a number. She called whirlpool and whirlpool stated they needed my notes to cover parts. Gave labor quote of 225.00Collected service fee. ; ordrng 1 CNOTE (PART AUTHO)"
Near Pflugerville, TX 78660
Wesley
Job Details: 04/05/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site and found unit operating as designed. Advised customer on basic function. All checks good. Unit is washing.
Near Killeen, TX 76541
Al
Job Details: 04/05/2019
WASHER MAYTAG MVWX655DW1 Arrived to install previously ordered parts. Removed the wash plate and installed the new wash plate screw and cap.Unit now operates as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/05/2019
RANGE KITCHENAID KFED500ESS02 "Arrived on site for low baking issues, tested sensor and found sensor out of range, replaced sensor and tested bake at 350. Got an average of 353. Tested good."
Near Killeen, TX 76542
Al
Job Details: 04/05/2019
WASHER MAYTAG MVWB765FW1 "Arrived to inspect washer not dispensing properly. Confirmed, removed and replaced the drawer.Tested unit and unit tested as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE"
Near Austin, TX 78702
Andy
Job Details: 04/05/2019
DRYER WHIRLPOOL WGD7590FW0 Arrived on site for dryer making rattling noise. Tested unit and found rattling noise. Unit is in closet stacked on washer. Will need to order 2 man. Office to schedule.; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near , TX 78666
Kevin
Job Details: 04/05/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived on site and inspected refrigerator and found water filter housing will not unlock, disassemble lower shelf and was able to disengage housing. Confirmed it is operating properly and no water leaks at time of service, job complete"
Near Buda, TX 78610
Robert
Job Details: 04/05/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on job for complaints of leak. Made adjustment to found spring around bellow allowing water to seap through. Made adjustments to spring,ran test cycle and all operation functioning properly."
Near Seguin, TX 78155
Kevin
Job Details: 04/05/2019
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Arrived on site And inspected dishwasher and found standing water in tub, found harness to drain pump is off and after reconnecting drain pump will now operate properly. No water leaks from connections at time of service. See sticky note for further information. Job complete."
Near Austin, TX 78737
Leonardo
Job Details: 04/05/2019
MICROWAVE WHIRLPOOL WML55011HS2 Arrived on site to test unit for unit blowing in to the house not out. Went to remove unit to check fan but could not get to the mounting screws to check fan. Contractor build a cover for the top of the unit and cant get to the mounting screws. Advised customer they will need to removed wood cover and get unit down to check the fan. Job complete.
Near , TX 78666
Kevin
Job Details: 04/05/2019
OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site and set oven to broil and it is operating properly, spoke with tech line SR7724542468 they asked if the customer is trying to use broiler with the door open and the customer said yes. Tech line explained that it will not turn on unless the door is closed for safety reasons, oven is operating as intended, job complete."
Near Cedar Park, TX 78613
Cliff
Job Details: 04/05/2019
REFRIGERATOR WHIRLPOOL WRT359SFYM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found likely Freon leak in system. As this is an inexpensive unit and can be replaced for less than the cost of the repair customer does not wish to proceed with any repairs at this time and only diagnostic fee is due for trip today.
Near New Braunfels, TX 78130
Kevin
Job Details: 04/05/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03 "Arrived on site and inspected refrigerator and found ice build up blocking fresh food evaporator, took pictures and sent to DW. Removed frost around thermistor and found it is in the correct position, took one picture. Will need to bring back a new evaporator thermistor harness. Control board will need to be S coded. And will need to attach deli control to see Deli control has failed or control board is just not sending power. Total to be collected on return visit. Customer is aware of defrost expectations; ordrng 1 WPW10277799 (harns-wire)"
Near Waco, TX 76710
Arthur B.
Job Details: 04/05/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TS2 Arrived onsite for customer complaint of french door refrigerator not cooling. Found fans running but not compressor. Found faulty inverter to compressor. Removed and replaced inverter. Reassembled and tested. Found compressor comes on and began cooling as intended. Advised customer to wait 24hrs before placing items in unit. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 04/05/2019
REFRIGERATOR WHIRLPOOL WRS312SNHM00 "arrived on site to install previously diagnosed and ordered parts. I read and replaced the UI control, RC thermistor and FC bimetal. Tested the unit and it was operating as designed. No water leaks observed during service, job completed."
Near Cedar Creek, TX 78612
Steve C.
Job Details: 04/05/2019
ICE MACHINE KITCHENAID KUIC15NRXS1 "Arrived on site to replace the water level sensor due to not making ice. Tested the unit and found the unit will never get cold enough to make ice or harvest. Also found the wiring harness that connects to the water level sensor has corrosion buildup. Found the unit will need a new compressor, non uv drier. evaporator, and a new harness. Will need to get authorization and reschedule the customer. Will need three hours to complete the repair.; ordrng 1 CNOTE (3HRS) and 1 CNOTE (AUTHO) and 1 W10843121 (drier-tube) and 1 WPW10218037 (evaporator) and 1 WPW10340992 (harns-pump) and 1 WPW10605286 (compressor)"
Near Austin, TX 78737
Robert
Job Details: 04/05/2019
WASHER MAYTAG MVWC425BW0 Arrived on job for complaints of wash cycle not ending. Ran diagnostics and all functions working replaced control and retest and run calibration. No leaks detected at time of service.
Near Kyle, TX 78640
Luis
Job Details: 04/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for no cool. Found no frost pattern on evaporator. Pierced system no refrigerant in system. Replaced fresh food evaporator,during installation of a uv drier found cap tube loose,found cap tube broken inside cabinet. Called tech support per tech support not repairable whirlpool will be contacting customer under manufacture sealed system warranty. File#7724497562"
Near Kyle, TX 78640
Kevin
Job Details: 04/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site and found no ice production, cycled icemaker manually and it completed. Manually activated of water valves and icemaker filter properly. Spoke with the tech line and they recommended bringing back the user interface on the freezer door. No water leaks from connections at time of service; ordrng 1 WPW10758681 (cntrl-elec)"
Near Killeen, TX 76542
Al
Job Details: 04/05/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived to inspect refrigerator with PF. Customers complaint was the led lights would work intermittently. Then he’d hear clicking from the rear of the unit.Customer said he’d have to trip the arch fault breaker switch for the unit to respond.Called Whirlpool Tech line and spoke with Kurt -Low voltage Electrical interference SR7724549935KURT advised me to change out the Control W10804160 which controls the led lighting.The unit now works as designed.JOB COMPLETE
Near New Braunfels, TX 78130
Kevin
Job Details: 04/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site and inspected refrigerator and found fresh food temperature is 30°, spoke with tech line 7724548128, and they recommended checking thermistor values on P5 of control board. They recommended replacing both thermistors after checking values, no water leaks from connections at time of service; ordrng 1 WPW10276647 (motor-evap)"
Near Copperas Cove, TX 76522
Al
Job Details: 04/05/2019
DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer cutting off mid cycle. Confirmed the complaint and removed and replaced the control.Reassembled the unit and unit tested as designed.No lint observed at the time of service.Customer Satisfied JOB COMPLETE
Near Hutto, TX 78634
Andy
Job Details: 04/05/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice box fan. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Cliff
Job Details: 04/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB01 Arrived on site to diagnose a refrigerator that has condensation freezing on freezer door. Found door seal not shaped properly causing air leak and top right corner. Reshaped door seal using applied heat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78726
Thomas L.
Job Details: 04/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for no ice condition. Found freezer temperature was at 13.7 degrees. Found compressor running at low speed when it needed to be at high speed. Replaced compressor inverter and will see how temps do overnight. I will call customer in am. ; saved tckt
Near Pflugerville, TX 78660
Wesley
Job Details: 04/05/2019
VENTHOOD KITCHENAID KXU8036YSS1 Arrived on site and found unit operating as designed. Found left bulb had shorted. Directed customer to buy bulb. Customer outsourced bulb.
Near Austin, TX 78759
Scott
Job Details: 04/05/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for uneven doors . Leveled feet ,doors are even . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78703
Andy
Job Details: 04/05/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for refrigerator lights not working in freezer. Tested and inspected unit and found failed light in freezer, customer asked that both lights in freezer be replaced while on site. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Customer paid in full on CC."
Near New Braunfels, TX 78132
Brandon
Job Details: 04/05/2019
MICROWAVE KITCHENAID KBHS109SSS06 "Arrived on site to replace mag and inverter, after replacing unit tested good, collected balance on cc."
Near Austin, TX 78703
Andy
Job Details: 04/05/2019
WASHER MAYTAG MVWB835DW2 Arrived on site for washer with water in dispenser tray. Tested and inspected unit and found no issues. Found in user care guide that some water in dispenser in normal. Instructed customer on user care guide. No water leaks present at time of service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/05/2019
REFRIGERATOR MAYTAG MSD2576VEW00 "Arrived on site for unit not cooling, found all lights and fans on and comp running but no frost patteren, advised customer it would need a sealed system repair, customer decided to replace unit, no leaks on site"
Near Elgin, TX 78621
Steve C.
Job Details: 04/05/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for the unit is not working properly. Customer advised when the unit goes into a rinse cycle the rinse light would be flashing. Found the unit has the F7e1 error basket speed. Found under the unit the mice have gone inside the GEAR CASE. Customer advised that she will purchase a new unit. All water connections were dry at the time of service. Customer only paid for the service fee.
Near Georgetown, TX 78633
Cliff
Job Details: 04/05/2019
WASHER KENMORE 110.459864 Arrived on site to diagnose a washing machine that is tearing itself up. Found inner basket A-frame warped and/or cracked. This is causing inter-basket to shred outer tub assembly. Enter basket is discontinued and no repairs can be done at this time to correct the issue.
Near Temple, TX 76502
Al
Job Details: 04/05/2019
MICROWAVE FRIGIDAIRE FFMV164LS Arrived to inspect microwave tripping the breaker. Confirmed the complaint and removed and replaced all switches.Reassembled and unit tested as designed.2 minute water test was a success.JOB COMPLETE
Near Pflugerville, TX 78660
Wesley
Job Details: 04/05/2019
REFRIGERATOR KITCHENAID KFXL25RYMS2 Arrived onsite and installed door. Unit is now operating properly.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/05/2019
WASHER GE GTW460ASJWW "Arrived on site for washer continues to drain. Found small crack in panel and had customer waiver for moving appliances. Performed diagnostics mode and tested unit. Found analog pressure hose clogged. Cleared hose and tested on speed wash. Found cycled completed. All tested good, no water leaks present."
Near Georgetown, TX 78628
James
Job Details: 04/05/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site and tested operation and found temp in freezer at 24 and fresh food is at 37. Ran diagnostics tests for thermistors and sealed system. All tests pass but unit will not cool freezer properly. Called tech line and spoke to Rick #7724542972. Per testing the unit has a sealed system failure and will require a new compressor kit to repair. I will also install new condenser fan motor as a precaution as well as the UI. Office to schedule return visit for 3 hour SS repair; ordrng 1 CNOTE (3 HOURS SS) and 1 W10865318 (fan) and 1 W11024494 (fan) and 1 W11025999 (compressor) and 1 W11039890 (cntrl-elec)
Near Elgin, TX 78621
Steve C.
Job Details: 04/05/2019
WASHER SAMSUNG WF45K6200AZA2 Arrived on site for the unit door will not lock. Tested the unit And found the door switch assembly is defective. Replace the door switch assembly and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78737
Robert
Job Details: 04/05/2019
WASHER MAYTAG MVWB835DW3 "Arrived on job to replace gearcase. Replaced gearcase,calibrated unit ran test cycle. Noise went away and all operation functioning properly."
Near Waco, TX 76708
Arthur B.
Job Details: 04/05/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Checking incoming voltage and found only 120v. Wiggles plug and found 240v. Tested dryer. Dryer heats and tumbles as intended. Advised to have house receptacle replaced. No other issues found. Dryer vent and lint trap was clean of lint at service.
Near Leander, TX 78641
Cliff
Job Details: 04/05/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC fan not operational and FC fan not running. When fan motors are running in diagnostics unit will reset due to shorted controls, and dispenser UI will randomly reset with no functionality to ice and water dispenser. Short was caused by fan motor failures and has damaged all electronics in the unit. Also noted RC right side door gasket has a tear. Upper user interface, dispenser interface, main control, Orion board, FC fan motor assembly, and RC fan motor assembly will all need to be replaced along with RC door gasket to complete repairs. Will bring solenoid for 3 way valve on return trip Incase needed. Shut unit off today to prevent damage to sealed system, and customer has signed loss of cooling waiver. Office will need to have repairs authorized and set return date.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 W10688387 (gasket-fip) and 1 W10889841 (cover-ev
Near New Braunfels, TX 78132
Brandon
Job Details: 04/05/2019
DRYER WHIRLPOOL WGD92HEFW0 "Arrived on site for customer complaint of unit making noise, found rattling noise coming from exhaust pipe, I added dryer pads, unit tested good."
Near Austin, TX 78734
Luis
Job Details: 04/05/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for compressor creating pulsating loud noise. Removed compressor installed new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down"
Near Austin, TX 78723
Joseph C.
Job Details: 04/05/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for “dented front panel” complaint. Inspected unit and found front panel dented. Removed and replaced front panel. Tested unit, unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78746
Luis
Job Details: 04/05/2019
ICE MACHINE KITCHENAID KUIC15POZP2 Arrived on site for door issue. Found door hinge unable to secure to cabinet. Removed door found screw holes on cabinet stripped no threads on screw holes. Screws fall out with door opening and closing. Called tech support per tech support information being sent to product review team whirlpool will contact customer. File#7724545709
Near Cedar Park, TX 78613
Lou
Job Details: 04/05/2019
REFRIGERATOR MAYTAG MFF2258VEM4 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the damper control and as soon as I plugged it in, the damper door opened to allow cold air into the RC section. Tested in diagnostics and it operated as designed. No water leaks observed during service, job completed. Customer paid in full at previous service call."
Near Pflugerville, TX 78660
Wesley
Job Details: 04/05/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived n site and found unit disposal plug still inside. Removed. Unit is now draining. All checks good.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/05/2019
RANGE JENN-AIR JGRP548WP02 Arrived on site to test unit for griddle not working. Test unit and found wire disconnected at control board. Secured connection at board turned griddle on and griddle working correctly. Job complete no leaks present at this time.
Near Austin, TX 78738
Paul
Job Details: 04/05/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for the washer making a squeaking noise while washing. I ran the auto diagnostics cycle and found the unit making a clicking sound when the unit would start to agitate in the clockwise direction. I ran a control calibration and retested the unit. The unit was quiet and worked as designed.
Near Lago Vista, TX 78645
James
Job Details: 04/05/2019
DRYER WHIRLPOOL LE5720XSW0 Arrived on site and tested operation. I found all functions test good but drum is not turning. Installed new belt and tensioner from dryer kit and tested operation. Unit working properly. Job complete
Near New Braunfels, TX 78132
Brandon
Job Details: 04/05/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for customer complaint of no ice production, found faulty ice maker, i replaced ice maker, unit tested good,"
Near Cedar Park, TX 78613
Cliff
Job Details: 04/05/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 The downside to diagnose the refrigerator that is not cooling properly and the RC. Tested unit and found lower than normal temperatures in the refrigerator compartment causing food to freeze on several shelves and in crispers. Spoke with Steve from tech line and he advised changing thermistor as it was not in range required for proper cooling. He also stated damper and control could be an issue. All three parts will need to be replaced to complete repairs. Return date is set for 4/9/19.; ordrng 1 12002355 (thermistor kit) and 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)
Near Kyle, TX 78640
Robert
Job Details: 04/05/2019
DRYER AMANA NED4655EW1 "Arrived on job for complaints of no operation. Found thermal fuse blown, replaced fuse but no operation. Found voltage to pets but no operation. Replaced pts ran test cycle and all operation functioning properly."
Near Lockhart, TX 78644
Leonardo
Job Details: 04/05/2019
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site to test unit for unit not working. Test unit and found LF and RF burner receptacles burned out and burners stuck to the receptacles. Replaced receptacles and burner elements. Test unit and found unit saying it was on when all switches were off. Test unit and found LF switch was shorted out. Replaced switch test unit and unit test good job complete.
Near Georgetown, TX 78633
Tyler B.
Job Details: 04/05/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site for unit not drying/heating, found control failed,, due to age customer will be calling whirlpool for possible concession. No leaks on site collected service fee ; ordrng 1 W10751502 (CONTRO)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/05/2019
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site for rust on trim. Found rust panel, on left and right side trim. Attended to remove rust with dry eraser Tested burner operation. Will need to replace trim and panel. Schedule return for Thursday the 11th. ; ordrng 1 W10226014 (trim-cktop/ LEFT) and 1 W10226015 (trim-cktop/ RIGHT)"
Near Manor, TX 78653
Joseph C.
Job Details: 04/05/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “no power to unit/unit not powering on” complaint. Inspected unit and found wall switch(at counter(third one))was off. Turned switch on. Unit powered on. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Cedar Creek, TX 78612
Steve C.
Job Details: 04/05/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for the unit is not working. Customer advise that on sensing cycle the timer will not advance and will have manually shut it off. Found the timer is extremely hot in the off position. Replaced the timer and tested the unit. Unit works properly and advise customer to clean air vents every six months.