Service History 729

Near Austin, TX 78750
Tyler B.
Job Details: 01/29/2020
REFRIG/SIDE-BY-S KITCHENAID KSF26C4XYY03 Arrived to install previously ordered parts. Installed housing and tested goodn
Near Lakeway, TX 78734
Luis
Job Details: 01/29/2020
REFRIGERATOR JENN-AIR JFC2089BEM00 "Arrived on site for weak water flow,tested dispenser weak water flow,installed a filter bypass good water flow,diagnosed faulty water filter head. Installed a new filter head,checked water connections no leaks tested dispenser good water flow.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB02 "Arrived on site and installed fill arm. All checks good, unit is now operating as designed."
Near New Braunfels, TX 78132
Robert
Job Details: 01/29/2020
OVEN WHIRLPOOL WOD77EC0HS01 Arrived onsite for oven control panel resetting clock. Ordering new control panel. Office to reschedule. ; ordrng 1 W11428578 (PANEL CONTROL )
Near Austin, TX 78717
Tyler B.
Job Details: 01/29/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived to inspect unit Leaking air for vent, found power closed hole not covered used foil tape to cover and tested good"
Near Leander, TX 78641
Tyler B.
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to inspect unit with no lights. Found freezer light to cause issue. Replaced with one from van that was used. Lights are working but don’t believe the used module with last. Will need to return with new freezer light module ; ordrng 1 W11205083 (module)
Near Smithville, TX 78957
Cliff
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker stripper mold warped causing motor not to turn properly. Icemaker will need to be replaced to complete repairs. ordrng 1 W11294907 (ICEMAKER)
Near Little River-Academy, TX 76554
James
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and found both fresh food and freezer light assemblies flickering and freezer has one led out. Replaced freezer light and lights began working correctly again. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRT314TFDB "Arrived on site and used adhesive to repair fridge gap, but found door is warped and will need to be replaced. Office to reschedule. ; ordrng 1 LW10570511 (dor-fip)"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onnsite and found ff Evap making noise due to failed support. Disassembled cabinet and replaced support. Unit is now operating quietly. All checks good.
Near , TX 78132
Richard
Job Details: 01/29/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived onsite for the cook top scratched. Replaced cooktop with new one and it tested fine . No leaks present. Complete
Near Lakeway, TX 78734
Brandon
Job Details: 01/29/2020
DISHWASHER LG LDT7797ST "Arrived on site to replace parts ordered by previous tech, after replacing control, unit still had 1e error code, water inlet issue. Need parts research on water valve, and water inlet housing. ; ordrng 1 CNOTE (PARTS RESEARCH WATER VALVE) and 1 CNOTE (PARTS RESEARCH WATER INLET HOUSING WITH SENSOR)"
Near Austin, TX 78737
Leonardo
Job Details: 01/29/2020
MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on site to test unit for inner light not working. Found bundled out light bulb. Could not find part break down for this model. Office will need to research part; ordrng 1 RESEARCH (RESEARCH )
Near Austin, TX 78751
Scott
Job Details: 01/29/2020
RANGE KENMORE 790.7233301 Arrived on site for f11 code and beeping non stop . Found small crack in overlay . Plug unit in and ran diagnostics all checked normal . Did find after talking that house keeper may have gotten cleaner in small crack . No gas leaks detected at time of service .job complete .
Near Austin, TX 78723
Scott
Job Details: 01/29/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site for long wash times . Ran diagnostics no error codes ,test wash all checked normal. Did explain wash times are going to be longer then older washers . Also recommended switching from powder to liquid detergents . No water leaks detected at time of service . Job complete ."
Near Waco, TX 76705
Jonathan M
Job Details: 01/29/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed idler pulley and found it worn. When taking off the belt, the belt seemed loose. Replaced belt and idler pulley. Tested unit and unit seemed to operate as designed. Call complete."
Near Georgetown, TX 78633
Paul
Job Details: 01/29/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived onsite for the microwave with the hood lamp not working again. I found the bulb loose in the socket. I tightened the bulb and tested the light. The light is working as designed. I adjusted the clock to regular time instead of 24 hour. Call complete.
Near Austin, TX 78717
Lou
Job Details: 01/29/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I disassembled the units outer panels and found the microwave right hinge bound up. The hinge arm was jammed in the support and the spring was not attached causing the top right corner of the door to not close. I removed the door, both hinges, hinge arm, support and spring and replaced all mentioned parts. Reassembled the unit and tested. Unit is operating as designed. Job completed."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/29/2020
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site and found slow leak that takes about an hour to manifest to smell. Checked all internal connections. Will require 2 man to uninstall to address replacement of manifold and regulator. ; ordrng 1 2MAN
Near Waco, TX 76710
Jonathan M
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator leaking. Inspected unit in work area. Found housing leaking at water line connection. Line was plugged in but dripping slightly but steadily from inside the housing. Noticed water drain pan overflowing as well. Vacuumed out water from drain pan and ordering new housing assembly (W11162042). . ; ordrng 1 W11162042 (housing)
Near Austin, TX 78749
Leonardo
Job Details: 01/29/2020
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for oven door broken. Found broken trim will need to order new trim WPW10310922 Office to set time ; ordrng 1 WPW10310922 (TRIM )
Near Pflugerville, TX 78660
Wesley
Job Details: 01/29/2020
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived onnsite and found unit condensating on the granite and dripping back on door. Advised customer on findings. All is operating as designed. No leaks.
Near Leander, TX 78641
Tyler B.
Job Details: 01/29/2020
REFRIGERATOR LG LFC24770ST/03 "Arrived to inspect unit not cooling . Found items in freezer frozen, but no cool in RF. Found fan running, but no flow up top. Removed duct and found damper open, unit will need new fan and control and possible duct to complete repairs ; ordrng 1 4681JB1029H (FAN) and 1 6871JB1423J (CONTROL ) and 1 CNOTE (PART AUTHO ) and 1 CNOTE (OFFICE RS ) and 1 MCZ42230901 (DUCT)"
Near Leander, TX 78641
Lou
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the IM in test 120 and the IM failed. I inspected the IM and found it had stopped during harvest mode. The fill tube heater wires were good. I removed and replaced the ice maker and taped the fill tube heater wires to the back of he ice box and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Bastrop, TX 78602
Cliff
Job Details: 01/29/2020
WASHER WHIRLPOOL WTW7040DW0 Arrived on site to diagnose a washing machine that is not cycling. Found latch error codes saved in control. Replaced latch assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Richard
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived onsite for the refrigerator not cooling. Upon replacing the compressor found that this sealed system is a lock ring system. Was not able to do the sealed system repair. Ordering lock ring kit . Talked to Kristen and reschedule customerordrng 1 LOCKRING (LOCK RING KIT. )"
Near Austin, TX 78703
Leonardo
Job Details: 01/29/2020
RANGE JENN-AIR JDRP548HL00 "Arrived on site to replace panel, replacement panel was damaged in box. Reordered new panel, office to reschedule ; ordrng 1 W11289593 (PANEL)"
Near Austin, TX 78703
Leonardo
Job Details: 01/29/2020
DISHWASHER JENN-AIR JDTSS246GL0 "Arrived on site to replace switch panel, replacement part was dented, ordered new part. Office to reschedule; ordrng 1 W11320225 (PANEL)"
Near Leander, TX 78641
Lou
Job Details: 01/29/2020
REFRIGERATOR LG LMXS27626S "arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the noise is coming from the FC section on the left side. I disassembled the FC section and removed the evaporator cover. Found the evaporator had a good frost pattern. When I plugged the Evap cover back in, both fans came on and were quiet and the condenser fan is quiet. I could not duplicate the noise the customer was hearing. No water leaks observed during service, job completed."
Near Woodway, TX 76712
Jonathan M
Job Details: 01/29/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer that was unbalanced and walking across the room. Inspected unit in work area. Found washer unlevel and adjusted the feet. Place the unit in service diagnostic mode and found an F8 E1 (long/no fill). Tested unit and service diagnostics mode auto test and unit worked as designed. Tested unit on test seven for spin and unit operating as designed. Call complete.
Near Seguin, TX 78155
Robert
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived onsite for refrigerator not cooling. Ran diagnostics test 6 and found a open defrost thermostat. Ordering parts ; ordrng 1 W10865870 (cntrl-elec) and 1 WPW10514110 (motor evaporator)
Near San Marcos, TX 78666
Robert
Job Details: 01/29/2020
OVEN KITCHENAID KODE507EWH04 Arrived onsite for oven not closing. Upon inspection we found that the unit door has cosmetic issues. Door is sealing to the oven correctly. But the door trim panel is protruding slightly. Taking pictures and ordering parts. Office to reschedule.; ordrng 1 W10774422 (glass-door)
Near Driftwood, TX 78619
Luis
Job Details: 01/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling issue. Removed cover found refrigerant leak where thermistor clips to evaporator,metal clip pierced evaporator. Replaced evaporator,secured thermistor to correct location on suction line using foil tape and a zip with out metal clip,secured back cover with 4 screws,replaced drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Repair covered by manufacture sealed system warranty"
Near Salado, TX 76571
James
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived on site and tested operation. Found temperatures at 41 in fresh food and unit is set to recommended. Found damper door would randomly open and close. Unit will need new damper to repair. ; ordrng 1 W11317276 (diffuser)
Near Austin, TX 78741
Leonardo
Job Details: 01/29/2020
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to test unit for open close door error. Test unit and found bad upper switch. Replaced interlocks. Test unit and unit test good job complete.
Near Austin, TX 78731
David Z
Job Details: 01/29/2020
WASHER MAYTAG MHW5630HW0 Arrived on site to install previously diagnosed parts. Installed new console and new control. Retested unit and found no errors present after diag cycle. Customer will follow up if there is any issue with the extended run time. No water leaks found at time of service. Call complete. Called safety and reported findings.
Near Burnet, TX 78611
Al
Job Details: 01/29/2020
DRYER MAYTAG MED5630HC0 Arrived to inspect odd noises from dryer during cycle.Verified complaint and noticed the irritating noise was coming from the vent tube vibrating and touching the unit.I repositioned the unit and set through a 20 minute quick dry cycle and unit never made the noise.Customer satisfied.Job complete
Near Austin, TX 78758
David Z
Job Details: 01/29/2020
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previously diagnosed parts. Installed new door pieces control panel cover. Tested and all is working as designed. Call complete.
Near Austin, TX 78758
Scott
Job Details: 01/29/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer leaking. Found door bellow torn at bottom where the door seals. Replaced Bellow , tested unit no water leaks detected at time of service. Job complete"
Near Austin, TX 78758
David Z
Job Details: 01/29/2020
DRYER WHIRLPOOL WED560LHW0 Arrived on site to install previously diagnosed parts. Install new blower wheel in unit. Retested and noise is now gone and everything is working as designed. Call complete.
Near New Braunfels, TX 78132
Richard
Job Details: 01/29/2020
WASHER WHIRLPOOL WTW7300DW1 Arrived onsite for the washer leaving clothes dry. Ran diagnostics and found that the water valve is not working properly. Replaced valve and washer tested good and no leaks detected. Complete
Near Temple, TX 76502
James
Job Details: 01/29/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site and tested operation. Found compressor not pressurizing properly and 3 way valve sticking. Recovered refrigerant and installed new compressor, drier and 3 way valve. Vacuumed system to clear and test for leaks. Charged with 5.3oz 134a and tested for proper operation. Unit now cooling and all functions test good"
Near Georgetown, TX 78626
Paul
Job Details: 01/29/2020
WASHER WHIRLPOOL LSE7804ACM Arrived onsite for a washer to replace the timer. The customers part that they received was a lid switch instead of a timer. The customer had the correct part number for the timer but that wasn’t what was sent. I pulled the front panel off of the unit and showed mr and ms what the timer looks like so they can try and order again and check the box to make sure they get the correct part. Call complete.
Near Austin, TX 78749
Leonardo
Job Details: 01/29/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to replace handle, replaced handle and retested door, no problems found. Job complete"
Near Austin, TX 78721
Scott
Job Details: 01/29/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site ,replaced dented door panel. No water leaks detected at time of service .job complete ."
Near Georgetown, TX 78628
Paul
Job Details: 01/29/2020
REFRIGERATOR LG LFX28968ST/01 Arrived onsite for a refrigerator with a no cool condition. I found the compressor not pumping and only drawing .45 amps. I found one of the bottom lines on the condenser very corroded and an oily substance in the drain pan. I suspect a leak in the system. I went over all this with the customer and explained to the customer to contact LG and find their POP receipt.
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/29/2020
OVEN KITCHENAID KODE300ESS04 "Arrived on site for for double oven lower right side light not working. Performed diagnostics and inspected bulb. Tested voltage at lamp housing and found no voltage. Tested voltage at control and found within range. Found short in wire going lamp housing. Removed lamp assembly and installed new. Tested light operation, all tested good."
Near Santa Clara, TX 78124
Robert
Job Details: 01/29/2020
RANGE AMANA AGR4230BAB3 Arrived onsite to drop off parts at house. Parts left on doorstep. Complete
Near Belton, TX 76513
Jonathan M
Job Details: 01/29/2020
ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived onsite for ice maker that was making thin ice. Inspected unit and work area. Tested unit in diagnostics test mode and found water pressure extremely weK when filling water reservoir. Unit would not completely fill within 2 minutes. Replaced valve and tested unit. Unit worked as designed. Call complete."
Near Austin, TX 78737
Luis
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to install parts previously diagnosed. Ice door that shipped was wrong color correct part number ice door needs to be white. Ordering ice door ; ordrng 1 CNOTE (CONFIRM ICE DOOR IS WHITE ) and 1 W10702031 (ICE DOOR (CONFIRM DOOR IS WHITE))
Near Temple, TX 76502
Jonathan M
Job Details: 01/29/2020
DRYER WHIRLPOOL WED5600XW0 "Arrived on site for dryer that would not heat. Inspected unit and work area. Tested unit in service diagnostic mode and unit would not heat. Tested voltage from wall and was receiving proper voltage. Removed bottom cover and tested thermal fuse, thermal cut off, and heating element. Heating element was bad. Removed heating element and found break in heating coil. Replaced heating element and tested unit. Unit worked as designed.
Near Temple, TX 76504
Jonathan M
Job Details: 01/29/2020
COOKTOP WHIRLPOOL WFE505W0JZ0 Arrived on site for range were left front element would not heat on the outer element. Inspected unit and work area. Removed cooktop and tested continuity through both on inner element and outer elements. Both had continuity. Replaced the left front switch and tested unit. Unit began to work as designed. Call complete.
Near , TX 78620
Brandon
Job Details: 01/29/2020
RANGE MAYTAG JES8850BAB "Arrived on site to replace parts ordered by previous tech, found parts ordered were not the correct parts, I quoted the customer for the correct parts, and ordered them. Front left burner ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10823722 (elmnt-surf)"
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/29/2020
DISHWASHER GE PDT750SSF2SS "Arrived to inspect unit leaking after repair, removed unit and pan and found hose clamp fas not fully secured after repair, cleaned water residue, and reset hose clamp and ran unit through two rinse cycles to check for leaks. No leaks found on site"
Near Austin, TX 78746
Kevin
Job Details: 01/29/2020
DRYER WHIRLPOOL WED9500TW2 "Arrived on site and replaced control board diagnosed on previous visit, after replacement all function has returned to dryer.
Near Austin, TX 78746
Kevin
Job Details: 01/29/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site and replaced door ordered by previous technician, There are no obvious air gaps, a new gasket was not included with the new freezer door it may be needed, brackets were also not pre-ordered.
Near Austin, TX 78734
Luis
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL KFIS29BBBL00 "Arrived on site for cooling issues. Found dye on manufacture weld joint,repaired leak at weld joint,installed a new drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Bastrop, TX 78602
Cliff
Job Details: 01/29/2020
MICROWAVE BOSCH HMB50152UC/05 Arrived on site to diagnose an oven that has a microwave not turning on. Found internal wiring failure causing microwave not to receive power. Repaired wiring and tested unit. Found all is functioning properly at this time.
Near , TX 78628
Jonathan S
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator ice maker not producing ice. Inspected unit and work area. Found fill tube frozen. Tested water pressure through dispenser and found low pressure. Found customer home is on a filtration system and had filter in unit too. Recommend to use bypass for filter. Thawed fill tube out and added Whirlpool food grade silicone around fill tube. Cycled ice maker and found filling. Made minor leveling adjustment. All tested good, no water leaks detected. Spoke with customer on air flow and user care guide."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/29/2020
WASHER LG WT1801HVA Arrived onnsite and found unit operating with sheared off wash plate.
Near San Marcos, TX 78666
Richard
Job Details: 01/29/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived onsite for the refrigerator doors discolored. Installed 3 new doors and handles and name plate and leveled refrigerator. Transfer all components over. All tested good. Complete
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 01/29/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not powering on. Performed diagnostics mode and found no response. Tested voltage to unit and 120 volts. Checked at control and found 120 volts to control. Removed failed control, and installed new. Tested operation and found unit not draining. Inspected drain pump for blockage and found failed pump. Removed pump and installed new. Performed diagnostics mode and ran automatic test cycle. All tested good, no water leaks detected."
Near Waco, TX 76706
Jonathan M
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB00 Arrived on site for refrigerator that would not dispense ice or water. Inspected unit in work area. Found small dent on door were door switch would contact and close the switch.. Tested unit with switch held and unit began to dispense water and ice. Placed plastic square over dent and tested unit. Unit worked as designed. Call complete.
Near Bertram, TX 78605
Jonathan S
Job Details: 01/29/2020
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site for dishwasher door panel damaged.
Near Burnet, TX 78611
Al
Job Details: 01/29/2020
DRYER SAMSUNG DV42H5600GPDV42H5600 Arrived to inspect Samsung dryer noise issues.Determined it was the idler pulley.Removed and replaced it.Reassembled and unit tested as designed.
Near Round Rock, TX 78665
Andy
Job Details: 01/29/2020
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for range oven not working. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Burnet, TX 78611
Al
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL GAFZ21XYK00 "Arrived to inspect freezer icing up.Confirmed the complaint and discovered the drain tube was clogged up with ice and debris.Used my steamer to defrost the unit.Cleared the drain tube, reassembled and unit tested as designed.Customer satisfied
Near Round Rock, TX 78665
Andy
Job Details: 01/29/2020
FREEZER KITCHENAID KRMF706ESS01 Arrived on site for refrigerator FC rubbing noise when opening FC door. Tested and inspected unit and found failed bracket. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78733
Kevin
Job Details: 01/29/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site and found saved error code F4E1, removed rear panel and found heating element is reading 16 ohms. Also checked element at connector on control and it also reads 16 ohms. After resetting connection ran test 12 edit pass properly. Also ran test eight for heater and it passed properly. No further repair is required at this time, job complete if issue continues tech line will need to be contacted"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/29/2020
RANGE WHIRLPOOL WFC310S0ES3 Arrived onnsite and installed hinge to repair broken hinge. Unit is now operating smoothly. Door is now shutting properly.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/29/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived to inspect unit with frost in RF compartment. Found ice block bulging out deli drawer, due to size of ice mass unit will need defrost 24hrs prior to repairs, advised to place down towels along sides, and back, signed waiver and will need to return with harnes, correct thermal place and and control due to issue arising after control replacement ;
Near New Braunfels, TX 78130
Richard
Job Details: 01/29/2020
OVEN KITCHENAID KEMS378SSS05 Arrived onsite for the microwave door missing screws. Upon inspection found that the plastic hold downs for the screws on the inner door were broken. Need to order inner door. .; ordrng 1 WPW10120488 (door/mw)
Near Briarcliff, TX 78669
Brandon
Job Details: 01/29/2020
WASHER LG WM3570HVA "Arrived on site for customer complaint of unit not draining and having a burning smell, I found faulty drain pump, I replaced drain pump, unit tested good.
Near Burnet, TX 78611
Al
Job Details: 01/29/2020
WASHER WHIRLPOOL WTW4815EW1 Arrived to install previously ordered part.All water lines were dry at the time of service.Job complete
Near Burnet, TX 78611
Al
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB00 Arrived to inspect side by side refrigerator ice maker issues.The filter light was on.I removed the filter and turned the ice maker on.The ice maker cycled and filled as designedAll water lines were dry at the time of service.Customer satisfied Job complete
Near Round Rock, TX 78664
Andy
Job Details: 01/29/2020
DRYER MAYTAG MEDB855DC4 Arrived on site for dryer check vent code. Checked error codes and found F4 E3 Restricted airflow code. Tested unit hooked up to vent and check vent light came on. Tested unit with vent disconnected and unit operated properly. Unit is operating as designed and issue is with venting. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near Spicewood, TX 78669
Brandon
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to replace UI control and harness with sensor, after replacing, unit tested good."
Near Leander, TX 78641
Paul
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for a refrigerator with the ice maker not working or dispensing ice. I found the ice bucket empty on arrival. I found the auger working as designed. I ran a ice maker harvest and the ice maker worked as designed. I ran a fill test and found the fill valve not sending water to the ice maker. I found the coil on the valve open. I replaced the valve and tested the unit. I only got a small amount of water. I found the ice maker water line had fallen into a notch in the lower frame and became pinched. I straightened the line out and tie wrapped it up to the restraint on the dispenser line. I tested the ice maker fill again and the unit worked as designed. Call complete.
Near Round Rock, TX 78665
David Z
Job Details: 01/29/2020
DISHWASHER KITCHENAID KDTM804ESS2 "Arrived on site to diagnose a dishwasher that was not cleaning properly. Found errors F6E1 low fills, F5E1 door switch open. Ran test cycle and found u it was barely filling and trickling in, and the heating element was warped and bent out of shape. Replaced inlet valve and heating element to correct. Retested unit and it now fills much faster and cycles properly. All is working as designed. No water leaks found at time of service. Call complete."
Near Bastrop, TX 78602
Cliff
Job Details: 01/29/2020
DRYER MAYTAG MED8630HW0 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found accumulation in blower wheel causing it to be out of balance. Cleaned blower wheel and tested unit. Found all is functioning properly at this time.
Near Holland, TX 76534
James
Job Details: 01/29/2020
WASHER GE GFW450SPM1DG Arrived on site and tested operation. Found unit would not go into diagnostics. Also found door would not unlock manually or by canceling cycle. Installed new door lock and tested. Door will now unlock but the unit will not go into diagnostics. Found control not programmed to correct model due to incorrectly worded instructions in control box. Installed new ui control and programmed to correct model. Ran diagnostics and found unit working properly. Job complete
Near Austin, TX 78701
Jacob
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for door to u it dented. Saw dent in door. Replaced door and badge. Unit tested good. No leaks at this time. Job complete
Near Temple, TX 76502
Jonathan M
Job Details: 01/29/2020
WASHER ROPER RTW4516FW2 Arrived on site for washer that was spinning unbalanced. Inspected unit and work area. Placed unit into service diagnostics mode and found no error codes. I then tested the unit in an auto test cycle. Found the unit unlevel. Adjusted the feet of the washer and tested unit again. Unit operated as designed. Call complete.
Near Kyle, TX 78640
Jacob
Job Details: 01/29/2020
DRYER MAYTAG MEDB765FC0 Arrived onsite for dryer not heating. Tested unit. Found that heating element was burned out. Replaced heating element. Tested unit. Unit test good. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 01/29/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found washer will not enter a diagnostic cycle and will not show error codes. Washer will start a normal cycle. Spoke with techline and they recommended replacing control and control panel, after replacing washer will now enter the diagnostic cycle and complete automatic test 12. SR7726996466"
Near Seguin, TX 78155
Robert
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM00 Arrived onsite for refrigerator User interface having a hole in it. Upon inspection we found that the User interface buttons were not working correctly. Replaced UI and tested. Everything working properly. Complete
Near Georgetown, TX 78628
Lou
Job Details: 01/29/2020
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven with no user interface functions. Upon further inspection, I attempted to place the unit in diagnostics and the user interface console did not respond. I cycled the power to the unit and it continued to fail. I removed and replaced the console and retested and the unit is operating as designed showing no error codes. I advised the customer to connect the unit to WiFi in order to allow for any software updates from whirlpool and provided the info for the Connect team- 866-333-4591. Job completed."
Near San Marcos, TX 78666
Richard
Job Details: 01/29/2020
REFRIGERATOR AMANA ASI2575GRS01 Arrived onsite for the refrigerator freezer compartment has ice buildup. Installed new diffuser and ice door assembly. All tested good . Complete
Near Austin, TX 78759
Scott
Job Details: 01/29/2020
WASHER WHIRLPOOL WTW8900BC0 "Arrived site for leaking washer . Found bleach valve was forcing too much water into dispenser tray causing over flow . Replaced dispenser and valve . Unit is testing normal . No other water leaks detected at time of service
Near Bastrop, TX 78602
Cliff
Job Details: 01/29/2020
MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to diagnose a microwave that will not turn on. Found fuse open preventing powering unit. Replaced fuse and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78724
Scott
Job Details: 01/29/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for small burners not working and cooktop light on . Replaced switches for all burners . Elements and receptacles all checked normal . All burners are checked normal . Job complete.
Near Austin, TX 78734
Brandon
Job Details: 01/29/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to replace console, after replacing, unit tested good."
Near Andice, TX 78628
Jonathan S
Job Details: 01/29/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not powering on. Inspected unit and work area. Tested voltage to unit and found correct. Inspect junction box and found correct. Tested voltage at control and found failed control. Removed failed control and found no display on UI and unit went in to drain mode. Removed failed UI and installed new. Performed diagnostics mode, no error codes. Monitored test cycle and all tested good."
Near Leander, TX 78641
Lou
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "arrived on site to inspect refrigerator water and ice tasting like dirt. Upon further inspection, I tested the water and it smells/tastes like dirt. Customer is not connected to a water softener. Contacted Techline and spoke to Scott and advised of my findings. Scott advised that if the unit does not have a Pex or copper line from the wall to the unit and is a braided line, something in the braid is mixing with the chlorine in the water and causing the smell/taste. Scott advised to change the water hose to Pex or copper and to flush the line really well. File #7726999277. I advised the customer of the issue and they advised that they would replace the line themselves. No water leaks observed during service, job completed."
Near Bertram, TX 78605
Al
Job Details: 01/29/2020
WASHER MAYTAG MVWB865GW0 "Arrived to inspect washer not powering on.Confirmed, removed and replaced the console.Calibrated the unit and unit tested as designed.Job complete All water lines were dry at the time of service.Customer satisfied"
Near Hutto, TX 78634
Andy
Job Details: 01/28/2020
OVEN WHIRLPOOL WFG525S0HS1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78747
Richard
Job Details: 01/28/2020
WASHER WHIRLPOOL WTW4800XQ4 Arrived onsite for the washer not working properly. Installed new suspension rods and while installing the basket found that there was no liquid in the basket ring. Found that it was cracked and broken. Reordered basket assy. Installed new spanner nut . Washer tested ok. Office to schedule customer. ; ordrng 1 W10349185 (basket assy)
Near Waco, TX 76799
Jonathan M
Job Details: 01/28/2020
UNKNOWN UNKNOWN n/a
Near Taylor, TX 76574
Andy
Job Details: 01/28/2020
WASHER MAYTAG MVWB765FW0 Arrived on site for washer leaking. (Found signs of water damage at wall standpipe but when tested no water came from stand pipe. Customer stated that has been there for years. Tested and inspected unit and found failed housing with valve. Customer signed waiver. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present after service.
Near Killeen, TX 76549
Al
Job Details: 01/28/2020
UNKNOWN UNKNOWN W1234567