Near San Marcos, TX 78666
Jacob
Job Details: 07/03/2020
VENTHOOD KITCHENAID KXW9748YSS0 Arrived onsite to replace motor to unit. Tested unit. Unit test good. No issues at this time.
Near Austin, TX 78739
Leonardo
Job Details: 07/03/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to test unit for door not closing. Tested unit and found bad door latch. Replaced door latch, tested unit and door closing properly. No leaks present at this time. Job complete."
Near New Braunfels, TX 78132
Noah D
Job Details: 07/03/2020
DRYER WHIRLPOOL WED7500GC0 "Arrived on site to inspect dryer for not heating after speaking with Techline Sr# 7728229684 we were told to order the exhaust thermistor and change out control, replaced control and ordering thermistor.; ordrng 1 WP8577274 (THERMISTOR )"
Near Bastrop, TX 78602
Scott
Job Details: 07/03/2020
RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site ,replaced main harness. Tested unit . All checked normal . Job complete ."
Near Austin, TX 78737
Jacob
Job Details: 07/03/2020
WASHER WHIRLPOOL MVWB765FW3 "Arrived onsite for unit getting error codes and water slowly filling when hot water comes in. Put unit in diagnostics. Found F3E2, F8E1, F0E4, F2E1, F3E2 error codes. Erased error codes. Tested unit. Found that valve was clogged with calcium buildup. Replaced valve. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Bastrop, TX 78602
Scott
Job Details: 07/03/2020
DISHWASHER KITCHENAID KDTM384ESS2 "Arrived on site for rust and not drying properly . No error codes . Rust is actually dirt coming in from water supply .( lots of water line work in surrounding streets . Instructed on rinse aid . No water leaks detected at time of service.
Near Leander, TX 78641
Lou
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tat3s temps in the FC=48 degrees & RC=49 degrees. I removed the evap cover and found a large block of ice at the top right corner of the evap on the capillary tube. I advised the customer of my findings and that they have a restriction in the system and will need a sealed system repair. I am ordering the compressor, evaporator, drier, access valve, CNOTE-2HR JOB. Office to,schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"
Near Georgetown, TX 78628
Tyler
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Near Austin, TX 78732
David Z
Job Details: 07/03/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to diagnose dryer that is not drying. Performed diagnostic on unit. Found heating element open due to broken coil. Replaced element and retested. All is now working as designed. Call complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 07/03/2020
RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site to inspect range for not illuminating light, checked voltages and found no voltage to light socket, socket tested good. Will need a control board. Office to reschedule ; ordrng 1 W10887901 (CNTRL )"
Near Austin, TX 78746
Wesley
Job Details: 07/03/2020
WASHER WHIRLPOOL WFW9700VW00 Arrived onsite and found fresh water leak into tub during standby. Replaced. All checks good.
Near Wimberley, TX 78676
Richard
Job Details: 07/03/2020
OVEN KITCHENAID KEBC278KSS0 Arrived onsite for the oven glass broken. During inspection found that the inner glass was broken. Replaced broken glass and oven works fine. Complete.
Near Killeen, TX 76542
Jonathan M
Job Details: 07/03/2020
WASHER MAYTAG MHW5630HC0
Near Austin, TX 78759
Wesley
Job Details: 07/03/2020
DRYER WHIRLPOOL MEDB880BW0 "Arrived onsite for noise and inspected unit. All checks good. No repair needed. Advised customer to keep track of negative developments, but all checks good at this time"
Near Spicewood, TX 78669
Brandon
Job Details: 07/03/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to replace damaged inner panel, the new panel was damaged in box, ordering new panel. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10908291 (door-inner)"
Near Austin, TX 78724
Kayman
Job Details: 07/03/2020
DRYER WHIRLPOOL WETLV27HW1 Arrived onsite to install previously diagnosed parts. Due to the location of the unit and the size of both techs We could not successfully pull the unit all the way out and reinstall. I accessed the blower and manipulated the housing to get rid of the scratching.
Near Wimberley, TX 78676
Robert
Job Details: 07/03/2020
WASHER WHIRLPOOL WTW8500DC5 Arrived on job for complaints of noise. Found gearcase bearing cause of noise. Replaced gearcase and washplate. After replacement test operation. No leaks detected at time of service.
Near Georgetown, TX 78633
Al
Job Details: 07/03/2020
DRYER KENMORE 110.6913241 "Arrived to install previously ordered part.Disassembled the dryer, installed the pulley, reassembled unit and unit tested as designed.Customer satisfied.Job complete
Near Georgetown, TX 78633
Al
Job Details: 07/03/2020
REFRIGERATOR AMANA ASD2522WRW01 Arrived to install previously ordered parts.Removed and replaced the start device and capacitor.Reassembled and unit now operates as designed.Customer told to wait 24/48 hours for optimal temperatures.All water lines were dry at the time of service.Job complete
Near Austin, TX 78758
Wesley
Job Details: 07/03/2020
WASHER MAYTAG MVWC400XW3 Arrived onsite and found drain hose backed out and leaking on floor. Corrected issue and tested for secondary leak. Unit is running leak free at this time. Advised customer on findings. All checks good.
Near New Braunfels, TX 78130
Noah D
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Arrived on site to Inspect fridge for loud noise during ice maker fill, tested with old valve and confirmed noise as valve solenoid, replaced valve and retested. Job complete"
Near Salado, TX 76571
Tyler
Job Details: 07/03/2020
COOKTOP KITCHENAID KCED600GBL01 "Arrived on site for cooktop. Replaced glass top, bezels, and infinite switch, plus front left burner. Tested cooktop thoroughly after repairs the entire unit is functioning as designed and the calls complete."
Near Bastrop, TX 78602
Andy
Job Details: 07/03/2020
WASHER WHIRLPOOL RTW4516FW2 Arrived on site to install previously diagnosed parts. Found that unit only makes noise at very end of spin cycle due to failed suspension and drain pump. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78732
Luis
Job Details: 07/03/2020
REFRIGERATOR GE ZISS420DXASS "Arrived on site for no cool. Freezer section completely warm,removed compressor cover found no heat on discharge line and no frost on evaporator diagnosed a leak in the system
Near Elgin, TX 78621
Andy
Job Details: 07/03/2020
DISHWASHER GE GDT665SSN2SS Arrived on site to install previously diagnosed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78703
Luis
Job Details: 07/03/2020
ICE MACHINE WHIRLPOOL KUIS15NRTW2 "Arrived on site for no ice complaint. Removed cover found two slabs of ice stuck between grid and Evap harness wires,found damaged grid cutter harness not making contact with female end of harness. Removed defective grid cutter,rerouted evaporator thermistor harness installed new grid cutter."
Near Leander, TX 78641
Lou
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator ice maker frozen. Upon further inspection, I checked the ice bin and found no ice. Customer provided photos of the issue in which there is ice at the bottom of the ice bin in between the bin and the ice chute plate, at the bottom left corner of the ice bin door gasket and at the back of the ice chute plate. I contacted techline and spoke to Sterling and advised of the issue. Sterling recommended removing the ice chute plate and inspect the gasket at the bottom the chute. He advised if the gasket is torn up, it is likely allowing warm air to seep into the ice bin and ice is melting creating the issue. He recommended placing some permagum around the ice chute to seal the damaged gasket. I applied some permagum around the ice chute gasket and advised the customer of my repairs. No water leaks observed during service, job completed."
Near Austin, TX 78759
David Z
Job Details: 07/03/2020
WASHER WHIRLPOOL WTW7500GC2 "Arrived on site to diagnose washer that customer says is grinding at times during cycles. Ran unit in diagnostic mode. Found 0 errors present. Ran service test 52 to check all functions. All are testing good. Had customer put in a load. Soaked clothes and ran in high speed spin and high speed agitate. Both are working fine. Checked rotor and stater and all bottom components, all are tight. Ran load size calibration. All is working as designed at this time. Advised customer to read viler use and care guide for loading directions, and to take video when issue occurs. Call complete."
Near Cedar Park, TX 78613
David S
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install previous diagnosed parts. I removed the failed ice maker and installed the new one. I power cycled the unit. I ran the ice maker through a harvest cycle and a water fill test. The unit passed the harvest cycle and it filled with water. I preformed test 56 and it showed no error codes.m I found no ice or frost build up on the freezer or fresh food evaporator. Unit is operating as designed no water leaks detected.
Near Liberty Hill, TX 78642
Lou
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site to inspect dishwasher not working. Upon further inspection, I attempted to place the unit in diagnostics, but it failed. Checked voltage at the outlet and junction box and got 124V. I removed and replaced the main control and retested and unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78722
Eman J.
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not filling with water. Tested system. Found float switch not connecting. Re-install float switch. Tested system. Everything works as designed. No water leaks at time of service.
Near Georgetown, TX 78628
Tyler
Job Details: 07/03/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived for double wall oven that was giving a F8E0 error code. After putting the oven into diagnostics mood I found that there was a second code also showing up that was a F6F for which basically means that the ACU is miscommunicating with the UI. Upon further inspection it became clear that the main acu for the upper oven was causing not only a miscommunication error but was also not probably reading the fan speed from the upper fan motor. I did replace the ACU and then thoroughly retested the oven and was able to get the oven to preheat without any ERROR code showing up the customer stated that the ERROR codes normally showed up within the first two minutes and when I first arrived on site and was testing it their codes did pop up very quickly after the repair I clear the ERROR codes reset the machine and everything is functioning as designed.
Near New Braunfels, TX 78130
Noah D
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF520PADM "Arrived on site to inspect dishwasher for not drying, upon inspection found the dishwasher was inspected on another work order and was working to spec, heating element kicking in diagnostics,
Near Austin, TX 78726
David S
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site for ice building up in the freezer. I inspected the unit and work area. I found the icemaker double filling, and won’t go through a harvest cycle. I replaced the inlet valve and installed a new ice maker. I jumped the new ice maker and if harvested and filled with water. No water leaks detected. Job complete."
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/03/2020
VENTHOOD GE JV966D6SS "Arrived on site for customer complaint of unit tripping the breaker when plugged in, I disconnected the power cord from the vent hood and found breaker tripping when power cord was plugged in, found power cord shorted to ground, instructed customer to have installers or electrician install new power cord."
Near Austin, TX 78753
Kayman
Job Details: 07/03/2020
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for dryer not drying. Upon inspection I found the dryer not turning on at all. I found the door latch is bad and will need to be replaced I also found that the push to start switch is faulty. Ordering push to start switch (WPW10117655) door catch assembly (WP3389441) striker (279570) . ; ordrng 1 279570 (catch door dryer) and 1 WP3389441 (catch) and 1 WPW10117655 (relay-pts)
Near Round Rock, TX 78681
David S
Job Details: 07/03/2020
COOKTOP JENN-AIR JGCP548WP00 Arrived on site for cooktop continually sparking. I inspected the unit and work area. I swapped in a known good spark module the unit still sparked continually. I inspected the burner heads and cleaned all burners. All burns except the middle center burner ignited properly and didn’t continue to spark after lifting. I replaced the burner and the unit operated as designed. I reinstalled the unit. Job complete.
Near Bastrop, TX 78602
Andy
Job Details: 07/03/2020
REFRIGERATOR AMANA ASI2575GRW04 "Arrived on site for refrigerator buckled on left side. Inspected unit and found damaged on left side cabinet.
Near Wimberley, TX 78676
Richard
Job Details: 07/03/2020
REFRIGERATOR GE GFE28GSKJSS Arrived onsite for the refrigerator with a broken cover. During inspection found that left upper door hinge cover is broken. Ordering parts and office to schedule ; ordrng 1 WR17X13217 (top cover middle dgy) and 1 WR17X20164 (hinge endcap asm dgy)
Near Leander, TX 78641
Lou
Job Details: 07/03/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit screeching loudly during spin cycle and from the recommendations of techline, I removed and replaced the motor, basket & drive block and tested. Unit continued to make the noise. I removed and replaced the gearcase and retested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Jacob
Job Details: 07/03/2020
WASHER MAYTAG MHW6000XW0 Arrived onsite for bellow clamp fallen off. Looked at unit. Saw that bellow clamp had fallen off. Put bellow clamp back on. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Bastrop, TX 78602
Scott
Job Details: 07/03/2020
MICROWAVE GE JVM3150DF1BB "Arrived on site ,replaced mag cap and diode . Unit is now heating properly. Job complete ."
Near Austin, TX 78741
Jacob
Job Details: 07/03/2020
WASHER MAYTAG MVWB965HC0 Arrived onsite for unit not draining. Tested unit. Got F9E1 drain pump issue. Replaced drain pump. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78729
David S
Job Details: 07/03/2020
ICE MACHINE KITCHENAID krfc704FPS00 "Arrived on site for ice maker not making ice. Inspected the unit and work area. I ran the ice maker through a harvest test, and a fill test. Both tests ran and passed. I checked the evaporators for any frost build up and found none. I ran a temp test on the freezer and found it at only 27 degrees. I gained access to th evaporator and found the Evaporator covered in ice. I ran a forced defrost and the heater did not come on. I explained to the customer how defrost works with the unit and how the control supplies power to all the components. I quoted the customer for worst case, UI, main control, evap harness, heater. I let the customer know they could call KitchenAid and see if they will offer any assistance. I am order UI W11099702, control W11333076, heater W10882092, harness W11204566, stop pan W10795822. The office will schedule when parts are available. No water leaks detected.; ordrng 1 W10795822 (stop-pan) and 1 W10882092 (heater) and 1 W1109
Near Pflugerville, TX 78660
Cliff
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to replace evaporator fan motor and freezer. Upon opening unit found freezer fan running properly but only partial frost pattern on freezer evaporator. Unit has a sealed system leak in the RC evaporator as well as a cycling issue due to shorted user interface. Compressor, filter dryer, RC evaporator, and user interface will all need to be replaced to complete repair. Office will need to have repairs authorized and set return appointment for three hour job.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 8201675 (compressor) and 1 AUTHONEEDED (AUTHO NEEDED) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Near West Lake Hills, TX 78746
Jacob
Job Details: 07/03/2020
RANGE GE CGP650SET1SS Arrived onsite for middle burner on unit not lighting. Tested unit. Found that gas was coming in properly. Need new burner head and cap. Ordered parts. . ; ordrng 1 WB16K10079 (3r burner asm) and 1 WB29K10045 (burner cap central)
Near Austin, TX 78703
Leonardo
Job Details: 07/03/2020
COOKTOP KITCHENAID KGCS166GSS05 Arrived on site to test unit for smoking unit. Found all’s crews rusted advised customer that screws might break.
Near Austin, TX 78753
Cliff
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived on site to diagnose a refrigerator that is not producing ice and ice is melting in dispenser been. Found user interface not cycling ice fan properly and icemaker motor failure. User interface and main control will need to be replaced together as they come in a kit with software updates. Also icemaker will need to be replaced to correct motor issue.; ordrng 1 W10861900 (cntrl-elec)
Near Burnet, TX 78611
James
Job Details: 07/03/2020
RANGE GE JS760SL4SS Arrived on site and tested operation. Found cooling fan not running. Found no obstructions to fan and verified freely moving. Reassembled and tested. Fan now running and u it is heating. Motor is still humming. Unit will need new cooling fan and control panel trim to repair. ; ordrng 1 WB07X29081 (control panel trim a) and 1 WB26X29468 (COOLING FAN)
Near Spicewood, TX 78669
Luis
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for no ice. Ran diagnostics good air flow from ice box fan,ice in icemaker,rna harvest test icemaker would not run through a harvest diagnosed a defective icemaker. Installed new icemaker ran harvest test passed,ran fill test passed."
Near Cedar Creek, TX 78612
Andy
Job Details: 07/03/2020
REFRIGERATOR bosch KBUDT4865E04 "Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed compressor pulling 2.3 amps and evaporator leak. Attempted to look up needed parts and could not locate, ordering parts research. Office to schedule return trip. Authorization needed. 3 hour job. SS repair. ; ordrng 1 SEENOTE (3 HOUR JOB ) and 1 SEENOTE (SS JOB) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (EXTRA LABOR AUTHORIZATION NEEDED ) and 1 SEENOTE (CS TO REVIEW ) and 1 SEENOTE (PARTS RESEARCH )"
Near Seguin, TX 78155
Noah D
Job Details: 07/03/2020
ICE MACHINE WHIRLPOOL GI15NDXXB1 "Arrived on site to inspect ice maker for not producing, upon inspection found the wire to he motor burnt and charred, will need harness and recirculating pump assembly; ordrng 1 2313702 (PUMP) and 1 W10340990 (HARNESS)"
Near Austin, TX 78745
Jacob
Job Details: 07/03/2020
DRYER WHIRLPOOL WED5000DW1 Arrived onsite to check on unit for customer possibly having issues with belt. Tested unit. No issues at this time. Unit working as designed. Job complete
Near Leander, TX 78641
Lou
Job Details: 07/03/2020
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered parts. Due to the ignitor failure, oven light broken and control failure, I removed and replaced all three parts and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Waco, TX 76705
Jonathan M
Job Details: 07/03/2020
MICROWAVE WHIRLPOOL WOC54EC0HB03 "Arrived onsite for oven/microwave combo that is intermittently not starting a microwave cycle. Inspected unit and work area. Placed unit is service diagnostics and found no stored error codes. I ran the unit through a couple of relay checks and all ran as designed. I called Techline and spoke to Adrian SR# 7728237022. He advised me to run several tests and found nothing wrong with the unit even after trying to use the microwave 6 times with no failure.
Near Austin, TX 78746
Wesley
Job Details: 07/03/2020
WASHER WHIRLPOOL GHW9400PLA Arrived onsite and inspected washer for leak from bellow and general health. All checks good. Advised customer concerning hair caught in the bellow. All checks good. Unit is now operating as designed. advised customer on findings.
Near Austin, TX 78759
Kayman
Job Details: 07/03/2020
OVEN JENN-AIR JJW2730WS02 Arrived onsite to install previously diagnosed parts. I installed the ACM and the control panel. Unit is working and heating as designed. Job complete.
Near Austin, TX 78725
Eman J.
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for previous diagnosed parts. Replaced thermistor. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78751
Luis
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on site for noise complaint. Diagnosed noise due to door hinge,removed bracket reinstalled bracket assembly on hinge tested door operation unit working as designed."
Near Bastrop, TX 78602
Andy
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for refrigerator making noise when dispensing water. Upon arrival customer informed that issue is FC is making noise. Tested and inspected unit and found ice buildup in FC creating noise from fan hitting ice. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. Advised customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk.; ordrng 1 W10316760 (thermistor) and 1 W11334745 (EVAPORATOR FAN) and 1 WP12729123 (heater)
Near Austin, TX 78732
David Z
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDT910SAYM1 "Arrived on install previously diagnosed parts. Installed new sump and motor to resolve non spraying. Retested and unit is now spraying. Saw water dripping from front left of door. Opened unit during test cycle and found a huge a,out of suds. Tried leveling unit, but floor is uneven and resulted in door not being able to close. Adjusted door and level as best I could. Retested and didn’t see any other drip.
Near Burnet, TX 78611
James
Job Details: 07/03/2020
COOKTOP KITCHENAID KICU509XSS00 Arrived on site and installed new module. Tested operation and found unit working properly. Job complete
Near New Braunfels, TX 78132
Noah D
Job Details: 07/03/2020
RANGE MAYTAG MES8800FZ2 "Arrived on site to inspect oven for not heating, upon inspection found the sensor shorted, replaced sensor and tested. Heating returned. Job complete"
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 07/03/2020
OVEN WHIRLPOOL WOS31ES0JS00 Arrived on site to test unit damage. Found damage and replace damaged door and handle. Tested unit and unit is operational. Job complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 07/03/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose a oven that is giving fan speed error. Tested unit and found blower bearings too tight causing it not to be able to start on low speed. Lower will need to be replaced to complete repairs. Office will need to set return appointment due to part availability.; ordrng 1 W11248652 (BLOWER)
Near Austin, TX 78749
Luis
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWBM00 "Arrived on site for a defective icemaker,replaced icemaker ran icemaker through a cycle water filled icemakerice maker.
Near Austin, TX 78758
Kayman
Job Details: 07/03/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite to install previously diagnosed parts. Installed the dispenser drawer and water valves. I also leveled the unit as it was slightly un level. Job complete.
Near Round Rock, TX 78664
Cliff
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site to diagnose a dishwasher that is not cycling properly. Found excess suds in unit at the end of diagnostics indicating oversetting during cycling. Advised homeowner on findings and solutions to correct the issue. No repairs are needed at this time and all is working properly.
Near Austin, TX 78748
Jacob
Job Details: 07/03/2020
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite to replace parts ordered by previous tech. Replaced parts. Motor, wheel, and housing. Unit was inside the apartments shop to work on. Could not test after parts replaced. No issues at this time. Job complete"
Near Austin, TX 78736
Brandon
Job Details: 07/03/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of washer not washing properly, found faulty metering pump, I replaced pump, unit tested good."
Near Austin, TX 78736
Brandon
Job Details: 07/03/2020
DRYER WHIRLPOOL WHD560CHW1 "Arrived on site for customer complaint of noise issues, found blower wheel was rubbing against housing seal, I used noise reduction kit and dryer pads, unit tested good."
Near Austin, TX 78736
Brandon
Job Details: 07/03/2020
DRYER WHIRLPOOL WHD560CHW1 "Arrived on site for customer complaint of unit leaking, found leak due to drain line not secured inside of house drain, I added additional zip tie, filled and drained twice, unit tested good, no leaks."
Near Lakeway, TX 78734
David Z
Job Details: 07/03/2020
DISHWASHER BOSCH SHE3AR56UC/21 Arrived on site to diagnose dishwasher not filling. Performed diagnostic and found fill found not running. Found power at valve but no activity. Attempted to install designated valve and it was not the correct one. Ordering part 00633970 which is correct valve. Office to reschedule as customer has limited availability.; ordrng 1 00633970 (VALVE)
Near Smithville, TX 78957
Scott
Job Details: 07/03/2020
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site ,replaced orafices. Flipped spud on regulator . All flames are correct flame now . No gas leaks detected at time of service. Job complete ."
Near Manor, TX 78653
Eman J.
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for previous diagnosed parts. Replaced diffuser and harness. Tested system. Everything works as designed. Job complete.
Near Liberty Hill, TX 78642
James
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and tested operation. Found upper rack adjuster wheels breaking off. Unit needs adjuster kit to repair. ; ordrng 1 W10712395 (adjuster)
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/03/2020
MICROWAVE IKEA IBMS1455DS00 "Arrived on site for customer complaint of start button and power buttons not working, found broken button holders, I replaced button holders, unit tested good."
Near Austin, TX 78703
Leonardo
Job Details: 07/03/2020
COOKTOP JENN-AIR JGD3536WS01 Arrived on site to test unit for burners not working. Found bad burners. Replaced burners Test unit after replacing burners and all burner igniting correctly job complete.
Near Canyon Lake, TX 78133
Richard
Job Details: 07/03/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for the washer making a noise. During testing found that the gearcase was causing the noise it was leaking oil. Found error code for actuator. Replaced gear case, cam assembly, actuator, and washer tested good. Noise is gone and no leaks. Complete"
Near Round Rock, TX 78664
Cliff
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found failed compressor. Compressor and filter dryer will both need to be replaced to complete repairs. Office will need to set return appointment, for 3 hours, due to part availability.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 W10913906 (coupler) and 1 W11109499 (drier-tube) and 1 W11393142 (COMPRESSOR )"
Near Del Valle, TX 78617
Eman J.
Job Details: 07/03/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for microwave door damage. Tested system. Mw door is damaged. Replaced mw door. Tested system. Everything works as designed. Job complete.
Near Spicewood, TX 78669
Luis
Job Details: 07/03/2020
ICE MACHINE WHIRLPOOL KUIC15NRXS1 "Arrived on site for no ice. Ran diagnostics found broken pan,continued diagnostics compressor powered on no frost on evaporator diagnosed leak.
Near Lakeway, TX 78734
David Z
Job Details: 07/03/2020
REFRIGERATOR LG LFXC24796D/00 Arrived on site to diagnose one no cool refrigerator. On arrival found unit unplugged. Another company came out and diagnosed issue as sealed system and unplugged unit. Plugged in unit to confirm diagnosis. Found no frost pattern developing at all after 10+ mins. Performed sealed system checklist. Got with SR to order proper parts for sealed system. Office to reschedule sealed system job. Need AUTHO for AHS. ; ordrng 1 ADH73150208 (DRIER) and 1 ADL73341411 (FF EVAP) and 1 ADL73981017 (FC EVAP) and 1 AUTHO (AHS AUTHO) and 1 JIG (JIG FOR LG) and 1 TCA38151706 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)
Near Cedar Park, TX 78613
David S
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrive on site for dishwasher making noise. I spoke with the customer and found out the dishwasher isn’t cleaning the dishes properly. I inspected the unit and work area. I didn’t find any fault In diagnostics. I tried to run a cycle and the pump and motor assembly didn’t spray water. I replaced the pump and motor assembly and tested the unit. The unit operated as designed to water leaks detected. Job complete.
Near Austin, TX 78725
Eman J.
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher not heating. Tested system. Found heater faulty. Replaced heater. Tested system. Everything works as designed. Job complete.
Near Spicewood, TX 78669
Luis
Job Details: 07/03/2020
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for ice issues. Diagnosed a defective water sensor in pump,replaced pump,ran diagnostics all test passed unit working as designed."
Near Georgetown, TX 78626
Al
Job Details: 07/03/2020
DRYER WHIRLPOOL WGD6120HW0 "Arrived to inspect dryer not drying or powering on.I turned unit on and powered it up and all functions of the unit worked.Customer did have a short video of something clanking inside the unit..Unit tumbled, heated and exhaust was good.Job complete"
Near Bastrop, TX 78602
Scott
Job Details: 07/03/2020
RANGE KITCHENAID KFGC506JSS00 "Arrived on site ,replaced control . Tested unit , now fan is buzzing but not spinning , readjusted blower bracket . Ran pre heat to 475 . All checked normal . No gas leaks detected at time of service. Job complete ."
Near Cedar Park, TX 78613
David S
Job Details: 07/03/2020
RANGE WHIRLPOOL WFE515S0ES2 Arrived on site to install a new power cord and the new main hairiness. I gained access to the back of the range and removed the shorted out power cord and harness. I replaced both with new. I reinstalled the unit and powered it back on. I tested the range And it is operating as designed. I reset the click on the range. Job complete.
Near Liberty Hill, TX 78642
James
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and inspected unit. Found that the console again has moisture build up inside. Called tech line and spoke to Dustin #7728235098. Recommended running unit with clear inter door to isolate where water is coming from that is spraying straight at the vent. Return visit will require 2 hours to observe unit running and make repair. ; ordrng 1 CNOTE (2 HR) and 1 TOOL (CLEAR DOOR) and 1 W10919772 (deflector) and 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm) and 1 WPW10340683 (manifold)
Near Bruceville, TX 76630
Jonathan M
Job Details: 07/03/2020
DISHWASHER AMANA ADB1400AGS1 Arrived on site for dishwasher that one spray either spray arm. Inspected unit and work area. Placed unit in service diagnostics and found an F4 E3 (motor not running). Placed unit in an auto cycle and found washer motor not running. Replaced pump and motor and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78703
Luis
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site for cooling compliant. Removed deli drawer found fresh food evaporator completely incased in ice diagnosed a defective defrost thermistor,unit will need a new harness that includes both thermistors. Will also need to run service pointer to secure evaporator to liner with zip ties and clamps. Instructed customer on defrosting unit 24hrs before return visit,set return visit ; ordrng 1 WPW10277799 (HARNESS)"
Near Cedar Park, TX 78613
David S
Job Details: 07/03/2020
RANGE WHIRLPOOL WFG510S0AS0 Arrived on site for range over heating. I inspected the unit and work area. I tested the oven temperature with an air probe. The oven sensor and my air probe are reading the same temperature. The control is not reading the sensor properly. I replaced the control and tested the unit. The oven is now baking as it should and showing correct temperature. Job complete.
Near Austin, TX 78738
Robert
Job Details: 07/03/2020
COOKTOP LG LCE3010SB01 Arrived on job for complaints of no heat. Found no power supply to cooktop. Reset breaker and unit powered on. Test all burners.
Near Spicewood, TX 78669
Brandon
Job Details: 07/03/2020
DRYER MAYTAG MEDB835DC4 "Arrived on site for customer complaint of UI console non responsive at times, quoted customer for overlay, customer refusing repair at this time.
Near Spring Branch, TX 78070
Richard
Job Details: 07/03/2020
DISHWASHER GE GDT665SSN2SS "Arrived onsite for the dishwasher not draining and running the cycle. Installed drain pump , pressure sensor that was provided by the customer. Dishwasher is now running the cycles correctly but will not drain.
Near Georgetown, TX 78633
Al
Job Details: 07/03/2020
DISHWASHER BOSCH SHPM98W75N/11 "Arrived to inspect dishwasher not completing cycles.From recent experience with this issue, I determined the latch was defective and causing the unit not to complete cycles.Unit heats and drains properly.Ordering the LATCH door.Customer rescheduled.Needs more work ; ordrng 1 00630784 (LATCH)"
Near Austin, TX 78705
Luis
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site for damaged door replaced damaged freezer door and nameplate
Near Austin, TX 78757
Kayman
Job Details: 07/03/2020
RANGE JENN-AIR JGR8775RDW "Arrived onsite for RF burner not igniting upon inspection I found the ignition spark was weak and in need of replacement. I immediately broke the burner head screw attempting to replace that igniter. Will need to return with a orifice holder and drill out the remaining screws to replaced the orf holder and igniter. Customer would also like a new burner knob. ordering (74009099) ORF holder (74009147) knob and returning with the igniter (WP74009958) RS ; ordrng 1 74009099 (holder-orf) and 1 74009147 (knob- valv)"
Near Georgetown, TX 78633
Al
Job Details: 07/03/2020
DRYER WHIRLPOOL WED5000DW2 Arrived to inspect unusual noise from inside the dryer.Confirmed the complaint and disassembled and found a small Christmas hook inside the rear gasket causing the issues.Removed and reassembled the unit and unit now operates to customers satisfaction without the noise.Job complete