Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site. Replaced harness and main control board. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site. Replaced harness and main control board. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site. Replaced harness and main control board. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Cedar Park, TX 78613
Chase
Job Details: 01/23/2019
DRYER WHIRLPOOL WED5000DW2 "WED5000DW2 Arrived on site. Checked dryer for drum not spinning. Found drum is rotating and unit is heating but it is very loud. Also found cycle signal buzzer never shuts off unless pushed in and handle broken. Removed drum and found idler badly worn and left roller seized and clip broken on right side of console. Replaced all parts of dryer repair kit-idler pulley, belt and rollers. The sound of drum rotation is normal after repair. Will need handle, clip and push to start switch to complete repair. Reschedule return visit for Friday 25th. Unit is free of lint buildup.; ordrng 1 W10861225 (handle) and 1 WP8312709 (clip) and 1 WPW10117655DAL (relay-pts)"
Near Austin, TX 78754
Scott
Job Details: 01/23/2019
RANGE WHIRLPOOL WFC310S0ES3 "Arrived on site for burner issues on left front burner . Tested all elements , couldn’t find a safety issue . Believe element may have had a foreign substance , possibly grease . Turned element up to high and nothing unusual found . Job complete ."
Near Austin, TX 78739
Luis
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 "Arrived on site for no cool. Powered unit on clicking noise from starter,removed starter installed new start,compressor powered on then off diagnosed faulty compressor. Ordering new compressor job will need 2HRS for repairs; ordrng 1 CNOTE (2 HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W11209866 (COMPRESSOR) and 1 WPW10143759 (DRIER)"
Near Waco, TX 76705
Al
Job Details: 01/23/2019
WASHER AMANA NTW4516FW2 Arrived to inspect washer not advancing. Confirmed complaint and attempted to service test the unit. Test showed suds error called Tech line and advised tech the customer has water is syphoning back into unit. Drain hose is connected solid to pipe. Unit must have air gaps to work properly.SR #7723984435 David.Spoke to customers plumber and he advised he has been doing this for 20 years and he hooked the unit up properly and I was incorrect in telling him about his error.See SD Pic.JOB COMPLETE This is a plumbing issue not an Issue with the appliance.SR# 7723984435
Near Waco, TX 76706
Al
Job Details: 01/23/2019
WASHER AMANA NTW4516FW3 Arrived to inspect washer with water leak. I check the unit and calibrated the unit. No water hook up to water test the unit. I calibrating the unit.No water observed during calibration.Checked underneath unit and drain hose was not clamped properly to the drain pump. Fixed issue.JOB COMPLETE
Near New Braunfels, TX 78130
Robert
Job Details: 01/23/2019
WASHER MAYTAG MVWB965HW0 "Arrived on job for complaints of burning smell. Inspected for signs of damage,found no damage ran diagnostics, no error codes determined machine was functioning properly. No leaks detected at time of service"
Near Waco, TX 76712
Al
Job Details: 01/23/2019
RANGE WHIRLPOOL WGG745S0FS02 Arrived to inspect upper over burning food. Removed and replaced the SENSOR. Unit tested as designed.JOB COMPLETE
Near Austin, TX 78746
Luis
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL KSSO48FMX03 "Arrived on site to install fresh food door. Removed damaged door installed new fresh food door checked door seal good unit working as designed.
Near Austin, TX 78757
Tyler B.
Job Details: 01/23/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site for adjuster replacement,more place left hand adjuster but unit also needs right side to complete ; ordrng 1 WPW10546503 (adjuster)"
Near Leander, TX 78641
Chase
Job Details: 01/23/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "WCG97US6HS00 Arrived on site. Checked cooktop burners for constantly sparking. Customer stated the right rear burner kept continuously sparking after use when it was turned off. Turned all burners on and checked low and high flames. Let burners heat up to try and re create the issue. All flames are blue, proper height and no continuous sparking was seen today. Gave proper cleaning instructions to customer and explained how a boil over, grease or cleaner on the burner cap or electrode can cause continuous sparking. All functions of cooktop check good. Job complete"
Near Jarrell, TX 76537
Steve C.
Job Details: 01/23/2019
OVEN WHIRLPOOL KSGG700ESS1 Arrived on site for the unit oven is not working. Tested the unit my purse in the bake button and nothing happens. Found the regulator will make a loud clicking noise. Replace the regulator and found the unit now will release gas inside the oven but the igniter will not ignite. Check voltage from the igniter to ground and only getting 40volts. Found the unit will need a new spark module control and will use the igniters on next visit and the control board if needed. No gas leak present.; ordrng 1 W10860916 (module-spk CONTROL)
Near Austin, TX 78736
Kevin
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW8000BW0 "arrived on site and found there Is no ground on outlet. Took picture inspected control per techsheet for F53 and found P5 resistance is 30.0k on both p10 1-7 is 12.46k, p10 6-3 through 6-5 is 1.5 k. All checks are good. Techline recommended replacing control. ; ordrng 1 W10761028 (cntrl-elec)"
Near , TX 78628
Jonathan
Job Details: 01/23/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site for oven not heating up to correct temperature. Inspected gasket and found separating at bottom. Corrected gasket and checked door seal. Performed diagnostics mode and checked fault codes, and found none. Performed temperature test on standard bake mode at 350°. Found average temperature at 343° through the first 3 cycle. Spoke with customer on rapid preheat and standard preheat. Calibrated temperature +5°. All tested good."
Near Elgin, TX 78621
Wesley
Job Details: 01/23/2019
REFRIGERATOR IKEA IX5BBEXDS00 Arrived on site and repaired by clearing freezer drain blockage and all ice. Unit is now operating as designed.
Near Austin, TX 78731
Luis
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Main contact Stella 512-992-4937Arrived on site for cooling issue in freshfood and no ice. A couple of batches of ice in bucket,ran diagnostics icemaker dumped ice ran fill test passed. Removed drawers in fresh food found fresh food evaporator incased in ice. Diagnosed unit will need evaporator and wall thermistor also fan assembly. Job will need 2 hours to defrost and replace parts. Job is set for Friday 1/25; ordrng 2 W10316760 (THERMISTOR)s and 1 W11098695 (FAN FF)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/23/2019
WASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer complaint of unit not finishing cycle, found faulty door latch, I replaced latch, unit tested good. No error codes in diagnostic mode."
Near Austin, TX 78704
Luis
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for no cool. All fans running compressor not powering on,power cycled unit compressor not power on. Called tech support per tech support installed watt meter ran test 38 to 100% compressor powers on ramps to 5.3 watts then powers off. Diagnosed failed compressor,ordering new compressor and Orion board Incase need. Job will need 2 hrs for repairs; ordrng 1 CNOTE (2 HR REPAIR) and 1 W10843121 (DRIER) and 1 W11025999 (COMPRESSOR ) and 1 W11158146 (ORION CONTROL)"
Near Austin, TX 78730
Cliff
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose a refrigerator that is not dispensing ice. Found dispenser bucket turned backwards causing auger not to connect to coupling. Placed bucket properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78733
Scott
Job Details: 01/23/2019
WASHER WHIRLPOOL WFW9600TA01 "Arrived on site for washer not completing clean cycle . Ran diagnostics ,got steam error code . During test wash unit timed out during steam cycle . Customer never uses the steam feature on washer . Tried diagnostics couple times and steam finally started working . valve was just stuck due to non usage . Unit completed test cycle with no errors . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78724
Joseph C.
Job Details: 01/23/2019
OVEN WHIRLPOOL WFC310S0EB1 "Arrived on site for “no power” complaint. Per my previous diagnosis, removed and replaced main harness. Tested unit unit is performing as designed."
Near Austin, TX 78717
Lou
Job Details: 01/23/2019
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to install previously diagnosed and ordered part. I removed ad replaced the outer door glass and tested t(e door. It operated as designed. No gas leaks detected during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXS03 "arrived on site to inspect refrigerator temps. Upon further inspection, I found that the food eh rc section were freezing. Using my multimeter, I placed my thermal lead at the bottom of the rc section and tested temperature. My reading was 27 degrees. I tested the fc section ad my reading was 2 degrees. I placed the unit in diagnostics and found that the thermistors were operating and when I tested the diffuser, I could hear the motor operating, but found that the door was broken. The customer agreed to the repair and paid in full. I removed and replaced the diffuser and tested and it operated as designed. The water line was frozen as well and while replacing the diffuser, I had the rc door open ad the reservoir was able to defrost and the water was dispensing. I leveled and squared the unit . No water leaks observed during service, job completed."
Near Austin, TX 78704
Leonardo
Job Details: 01/23/2019
DISHWASHER KITCHENAID KUDT03FTSS2 Arrived on site to test unit for unit leaking from handle. Test unit and found unit not leaking. Unit vent sits on top of unit and steam is creating moisture under counter making unit seem like is leaking. No leaks present at this time. Unit still has lost of suds advised customer to cut back on soap again because unit could leak from to many suds.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 01/23/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 (AI) Arrived on site to install previous diagnosed parts. Gained access to tube assembly and installed upper spray arm retainer and spray arm. Performed diagnostics mode and monitored test cycle. No water leaks present at time of service. All tested good.
Near Austin, TX 78747
Kevin
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site and if out washer is making noise during agitation under a load, will need to bring back all motor/gearcase components and replace them to correct issue. No water leaks from connections at time of service.; ordrng 1 W10885487 (motor-drve) and 1 W10913953 (actuator) and 1 WPW10006384 (drive belt)"
Near Belton, TX 76513
Arthur B.
Job Details: 01/23/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not filling properly. Ran diagnostics and found error code F8E1 (Long Fill). Tested water valves and found hot water valve not opening to allow water. Removed and replaced valve. Reassembled and tested unit Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Elgin, TX 78621
Wesley
Job Details: 01/23/2019
WASHER MAYTAG MVWC425BW1 Arrived on site and installed actuator. All checks good.
Near Cedar Park, TX 78613
Lou
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW8800YC1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the bearing kit due to the unit leaking from the bearing and I removed and replaced the valve log. Tested the unit and it operated as designed with no water leaks. From the previous quote. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Arrived on site and installed new door and ui. Tested operation and found unit working properly. Job complete
Near Lago Vista, TX 78645
James
Job Details: 01/23/2019
REFRIGERATOR GE PS123SGMCBS Arrived on site and tested operation. I found that the dispenser is dispensing water bu the ice maker had no produced ice. I turned ice maker on and cycle in test mode and found it filled with water. All functions test good at time of service and no repair needed. Job complete
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 01/23/2019
WASHER WHIRLPOOL WFW9050XW00 arrived onsite for customer complaint of front load washer leaking. Removed bottom access panel and ran cycle. Found water leaking from bottom of outer tub. Aldo could hear inner basket grinding when spinning. Unit will need new front and rear outer tub with inner basket assembly. Advised AHS must approve parts/labor prior to return visit. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10313497 (tub-outer front) and 1 W11239040 (outer tub rear) and 1 WPW10202459 (basket)
Near Georgetown, TX 78633
Jonathan
Job Details: 01/23/2019
OVEN WHIRLPOOL KODE300ESS02 Arrived on site for oven heating to hot. Inspected unit and found bottom not closing correctly. Made adjustment to door hinge and gasket. Tested opening and closing of door. Found door working correctly. Performed temperature test on standard bake mode at 350° both upper and lower. Found average temperature on upper at 360° and lower at 358°. Calibration both ovens -10°. All tested good.
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/23/2019
RANGE WHIRLPOOL WFG525S0HS0 "Arrived on site to replace right side hinge, after replacing tested good."
Near Austin, TX 78733
Luis
Job Details: 01/23/2019
ICE MACHINE KITCHENAID KUIS18NNZB0 Arrived on site for no ice. “Cleaning needed” led on ran diagnostics all test passed. Ran unit through a normal cycle ice forming on evaporator plate. Advised maintenance guy to run a clean cycle if led is still present after cleaning sensor will need to be replaced. Bill for service call fee
Near Temple, TX 76501
Arthur B.
Job Details: 01/23/2019
DRYER MAYTAG MEDB855DC4 Arrived onsite for customer complaint of dryer making loud noises when tumbling. Removed front panel and found can tab running between drum and support. Removed obstruction and reassembled. Tested dryer. Dryer now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Round Rock, TX 78664
Jerry C.
Job Details: 01/23/2019
MICROWAVE KITCHENAID KMHC319ESS4 KMHC319ESS4 Arrived to inspect door damage. I found the door was damaged and I removed and replaced it. The replacement door had damage hat was difficult to see and was only found after the door was installed. Office to order replacement door and have it inspected prior to scheduling return service. ; ordrng 1 CNOTES (TECH TO INSPECT DOOR PRIOR TO SCHEDULING) and 1 W11205123 (DOOR)
Near Lago Vista, TX 78645
James
Job Details: 01/23/2019
RANGE GE JK5500SF6SS Arrived on site and installed new controls. I found that the relay clicking noise is still present. I found the issue coming from a jammed lock and the gears in the lock motor were skipping off of each other. Unit will also need lock assembly to complete repair; ordrng 1 WB10X23814 (latch asm)
Near Austin, TX 78735
Kevin
Job Details: 01/23/2019
DRYER WHIRLPOOL WED7590FW1 "Arrived on site and found dryer is squeaking during operation, disassembled it and added sound pad under fan shroud and after reassembling squeak has stopped. No lint build up at time of service job complete."
Near Georgetown, TX 78633
Jonathan
Job Details: 01/23/2019
DISHWASHER GE GLD6966R10SS "Arrived on site for dishwasher not draining. Performed diagnostics mode and activated drain pump. Found pump getting voltage. Found possible clogged pump, quoted customer $189.99 plus tax, customer approved estimate. Cleared drain line at garbage disposal. Removed spray arm and gained access to sump assembly. Cleaned sump. Removed dishwasher to gain access to drain pump. Tested drain pump resistance and found within range (26 ohms). Removed drain pump and checked valves and cleared. Assembled unit and installed dishwasher. Tested unit and monitored all water connection. All tested good, no water leaks present. (DW120)
Near Georgetown, TX 78633
Jonathan
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for refrigerator not producing ice. Performed diagnostics and cycled ice maker. Found ice maker not getting water. Inspected fill tube and found minor ice buildup. Gained access to inlet valve and cycled ice maker while checking voltage to valve. Found faulty solenoid on inlet valve. (RF420) . Removed failed valve and installed new. Cycled ice maker and monitored valve and ice maker. All tested good, no water leaks present. Paid in full on credit card."
Near San Marcos, TX 78666
Robert
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of noise. Called tech line 7723980498 said with variable speed compressor the noise we heard was normal.
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/23/2019
RANGE WHIRLPOOL WFG540H0ES1 "WFG540H0ES1 Arrived to inspect temperature issues. The customer had placed a thermometer within the oven chamber and were unsure of their findings and bake times. I found the unit would not ignite on every attempt and I adjusted the position of the igniter. The issue was corrected and I tested at 350 and the unit claimed preheat at 381 and cycling was: 324, 390, 323, 390, 321, 390. The average was 356 and I informed the customer of my findings. Operational test good, no gas leaks detected during service."
Near San Marcos, TX 78666
Robert
Job Details: 01/23/2019
RANGE AMANA AGR5330BAS3 Arrived on job for complaints of outer panel damaged. Confirmed right side of panel damaged. ; ordrng 1 WPW10535793 (glass-door)
Near Georgetown, TX 78633
Jonathan
Job Details: 01/23/2019
MICROWAVE MAYTAG MMV4206FZ5 "(AI) Arrived on site for microwave range light not working. Tested voltage to socket. Found bad light bulb. Light bulb not covered under warranty. Quoted customer on light bulb, customer declined to have OEM light replaced. Replaced light bulb with personal truck stock. Tested light operations all tested good. Tested all other operations and all tested good."
Near New Braunfels, TX 78130
Robert
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on job for complaints of fridge not cooling. Found evaporator heavily frosted over. Customer will defrost.; schdld next appmnt for 1/24 THU !
Near Round Rock, TX 78665
Jerry C.
Job Details: 01/23/2019
MICROWAVE WHIRLPOOL WMH32519FS0 "WMH32519FS0 Arrived to inspect door issue. I found the interlock stuck in and after correcting, the unit worked as designed. I cycled the door many times and found no other issue. Operational test good."
Near Hutto, TX 78634
Jerry C.
Job Details: 01/23/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 "WDF330PAHS1 Arrived to inspect leak. I found the drain tube extension was not fully seated and required correction. I checked the entire unit and water supply and drain tubing after correcting the drain extension issue and found no sources or signs of leakage. During testing it appeared the leak was occurring within the wall. I advised the customer of my findings. Operational test good, no leaks from the unit were observed during service."
Near Hutto, TX 78634
Jerry C.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "WRX735SDBM00 Arrived to instal parts. I removed and replaced the left rc door and the fc door. I removed and replaced the right rc door gasket after correcting shipping deformation with heat. I leveled and squared the chassis and doors and tested. Operational test good, no leaks observed during service."
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
REFRIGERATOR MAYTAG MRT711BZDH00 "Arrived on site. Check for frost issues. Found evaporator frosted over completely in freezer. Found bad thermistor. Replaced thermistor and cycled, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
REFRIGERATOR MAYTAG MRT711BZDH00 "Arrived on site. Check for frost issues. Found evaporator frosted over completely in freezer. Found bad thermistor. Replaced thermistor and cycled, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
REFRIGERATOR MAYTAG MRT711BZDH00 "Arrived on site. Check for frost issues. Found evaporator frosted over completely in freezer. Found bad thermistor. Replaced thermistor and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/23/2019
OVEN KITCHENAID KSEG950ESS1 "Right on site. Check for light issues. Found shorted socket creating like to go out. Replaced socket and cycled, all functions tested OK. Also instructed customer on temp calibration. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/23/2019
OVEN KITCHENAID KSEG950ESS1 "Right on site. Check for light issues. Found shorted socket creating like to go out. Replaced socket and cycled, all functions tested OK. Also instructed customer on temp calibration. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/23/2019
OVEN KITCHENAID KSEG950ESS1 "Right on site. Check for light issues. Found shorted socket creating like to go out. Replaced socket and cycled, all functions tested OK. Also instructed customer on temp calibration. Job complete"
Near Austin, TX 78728
Tyler B.
Job Details: 01/23/2019
WASHER WHIRLPOOL NTW4516FW1 "Arrived on site for unit not spinning, found unit with actuator failure stored, as replacing actuator found cam gears chewed up, replace actuator and cam and Tested good, no leaks on site"
Near Austin, TX 78717
Cliff
Job Details: 01/23/2019
OVEN WHIRLPOOL WFG525S0HB0 Arrived on site to Replace DSI control burner and igniter for range. Replaced all three parts and found unit still malfunctioning due to defective gas valve. Gas valve will need to be replaced to complete repairs. Return date is set for 1/24/19.; ordrng 1 WPW10602001 (valve-gas)
Near Harker Heights, TX 76548
Arthur B.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL ED5PHAXSL00 Arrived onsite to remove and replace icemaker from prior visit’s diagnosis. Removed and replaced faulty icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Lago Vista, TX 78645
James
Job Details: 01/23/2019
COMPACTOR WHIRLPOOL TU950QPXS2 Arrived on site and found compactor stuck half way. Removed motor and manually raised ram. Reinstalled motor and tested all switches. I found the compactor door switch was not seated properly and I secured. Tested operation and found unit now working properly. Job complete
Near Georgetown, TX 78626
Jonathan
Job Details: 01/23/2019
DISHWASHER KITCHENAID KDTE234GWH0 "Arrived on site to install previous diagnosed part. Found critter had chewed wire harness to inlet valve and inverter since last time out (see SD-QuickPic). Customer did state that is was a rat and it had been caught. Found complete wire harness will need to be replaced. Part does not have an ETA, office to schedule appointment when ETA is available. Will replace hose with wire harness.; ordrng 1 SEENOTE (SCH APT) and 1 W10889940 (WIRE HARNESS )"
Near Lacy Lakeview, TX 76705
Al
Job Details: 01/23/2019
RANGE KITCHENAID KSEG700ESS0 Arrived to install previously ordered part. Removed and replaced the control panel. Reassembled and tested the unit and unit tested as designed. JOB COMPLETE
Near Waco, TX 76705
Al
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Arrived to inspect refrigerator not cooling. Verified the complaint and checked the compressor, which was burning hot to the touch. I ordered the following W10507884 compressor, TJ90SF8404 Access fitting. WPW10350564 capacitor and start device WPW10197428. NEEDS MORE WORK; ordrng 1 CNOTE (2HOURS SS TECH) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10507884 (COMPRESSOR ) and 1 WPW10197428 (START DEVICE) and 1 WPW10350564 (CAPACITOR )"
Near Killeen, TX 76549
Arthur B.
Job Details: 01/23/2019
WASHER MAYTAG MVWB855DC3 Arrived onsite for customer complaint of top load washer not filling. Ran diagnostics and found error code F8E2 (Water Ring Detected). Clear error codes and filled unit. Unit fills as intended. Unit drains as intended. Ran calibration 052. Unit completed successfully. All water connections were dry at time of service.
Near Austin, TX 78728
Tyler B.
Job Details: 01/23/2019
OVEN WHIRLPOOL WFC310S0ES3 "arrived on sote for control replacement due to no bake, replaced control and tested good on all functions"
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/23/2019
FREEZER WHIRLPOOL KBSD608ESS01 "Arrived on site for customer complaint of freezer door not sealing. In adjusted the top hinge and formed the door gasket, unit tested good."
Near Austin, TX 78737
Leonardo
Job Details: 01/23/2019
VENTHOOD WHIRLPOOL WVW57UC6FS1 Arrived on site to test unit for unit not vent unit correctly. Test unit and found unit working correctly plenty of suction no oil or grease behind unit. Grease coming from front of unit cause by cooking. Job complete
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/23/2019
WASHER WHIRLPOOL MVWB835DW0 Arrived on site for unit giving door lock error found latch has failed replaced and tested goods. No leaks on site
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/23/2019
RANGE WHIRLPOOL WFC150M0EB3 WFC150M0EB3 Arrived to inspect heating issue. The unit utilizes the new style burners that are dual heating sections and I tested. The burners all worked and cycled as the MFG has described and informed our technicians on prior service calls. I advised the customer of my findings. Operational test within MFG standards.
Near Lago Vista, TX 78645
James
Job Details: 01/23/2019
WASHER MAYTAG MVWB955FW1 Arrived on site to repair unit and found valve received is incorrect. Reordering valve and will return with correct valve and gear case to repair; ordrng 1 W11188329 (VALVE)
Near Kyle, TX 78640
Leonardo
Job Details: 01/23/2019
MICROWAVE IKEA IBMS1455DS00 Arrived on site to replace button. Replaced button test unit and unit test good job complete.
Near Buda, TX 78610
Brandon
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for customer complaint of unit leaking inside of fresh food section, found defrost drain line was clogged and frozen over. I removed the ice build up and removed the clog from drain line behind the unit."
Near Austin, TX 78739
Kevin
Job Details: 01/23/2019
WASHER WHIRLPOOL LSQ9659PW2 "Arrived on site and inspected washer and found it is not spinning during the cycle. Motor is running and drain pump works but basket is not moving. Attempted to disassemble washer but mounting bolts for basket and agitator has rusted and rounded out and can’t be removed. Washer can’t be disassembled in order to attempt repair. Washer cannot be repaired, it is not leaking from connections at this time, job complete"
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/23/2019
DISHWASHER WHIRLPOOL WDF540PADM3 WDF540PADM3 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the wire harness and tested. The shorting of the fill valve circuit to the chassis caused the control to fail and I removed and replaced it. All functions were then present. No leaks observed during service.
Near San Marcos, TX 78666
Robert
Job Details: 01/23/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on job for complaints of dishwasher not working. Inspected control board found loose connection at L1 power supply. Reconnected ran diagnostics, passed. No leaks detected at time of service."
Near Austin, TX 78754
Scott
Job Details: 01/23/2019
DISHWASHER GE PDW7380N10SS Arrived on site for no drain . Found drain motor had failed . Replaced motor . Ran test cycle all checked good and unit is draining . No water leaks detected at time of service . Job complete .
Near Elgin, TX 78621
Wesley
Job Details: 01/23/2019
DISHWASHER GE GDF570SGJ0CC Arrived on site and found unit operating without heater in diagnostics. Found continuity good at heater. Replaced control. Symptoms unchanged in diagnostics but likely correction and no error codes present after repair. Ad used customer on results.
Near Austin, TX 78724
Scott
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for a leak in fresh food . Found filter housing leaking . Replaced housing and customer had new filter . Ran about a gallon of water with no leaks . Advised customer to run about a gallon because of new filter . No water leaks detected at time of service . Job complete .
Near Georgetown, TX 78633
Steve C.
Job Details: 01/23/2019
DISHWASHER MAYTAG MDB5601AWS Arrived on site for the door handle is broken. Tested the unit and found the black plastic piece on the door handle is broken in half. Will need to order the door latch and the rest of the unit is working properly. All water connections were dry at the time of service. Customer advised she has a doctors appointment at 10 AM and is wanting first call appointment or a afternoon appointment.; ordrng 1 CNOTE (FIRST CALL APPOINTMENT ) and 1 CNOTE (OR PM APPOINTMENT ) and 1 WPW10130695 (latch kit BLK)
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/23/2019
OVEN WHIRLPOOL WFE550S0HZ0 WFE550S0HZ0 Arrived to instal previously diagnosed and ordered part. I removed and replaced the failed control and it heated and cycled as designed. The customer requested keeping the control and paid the $60 core charge. Operational test good.
Near Manor, TX 78653
Joseph C.
Job Details: 01/23/2019
MICROWAVE MAYTAG MMV4206FZ2 "Arrived on site for “no heat” complaint. Was not able to inspect individual components, due to unit being installed improperly. Upper mounting screws cross threaded and head stripped. Will need diode(W11256462),mounting kit(W10821385), mounting nuts X2(W10596040), cabinet wrap(W10818229) and control(W11135512) when unit has been removed from cabinet."
Near Leander, TX 78641
Lou
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and checked for error codes to the ice maker at mode 56. Error code E2-motor lost position. I tested the motor and it did not operate. I tested water fill to the ice maker and it filled. The customer agreed to the repair and paid in full. I removed and replaced the ice maker and tested and it harvested as designed and water filled the tray. No water leaks observed during service, job completed."
Near Austin, TX 78757
Wesley
Job Details: 01/23/2019
DISHWASHER KITCHENAID KDTE104ESS0 Arrived onsite and found symptom of unit pump not activating consistently. Replaced sump and motor. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78665
Jerry C.
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW7500GW0 "WTW7500GW0 Arrived to inspect water issue. I found an F8E1 stored in memory and I tested in manual mode. The cold valve would not actuate and I found it showed 15+ MOhms. I removed and replaced the valve after verifying VAC to it. The unit tested as designed. Operational test good, no leaks observed during service. Drain safety strap added."
Near Spicewood, TX 78669
Luis
Job Details: 01/23/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for door seal issue. Found upper portion of gasket not sealing to cabinet,installed washer to hinge,reinstalled door found main gasket sealing correctly to cabinet"
Near Leander, TX 78641
Lou
Job Details: 01/23/2019
WASHER WHIRLPOOL GHW9400PL0 "arrived on site to install previously diagnosed and ordered parts. I attempted to place the unit in diagnostics and it failed. I tested the unit by turning it on in normal mode with hot water and tested the water level. Once the unit got to a certain level, it shut off and began to drain the water and showed code HF. I unplugged the unit and removed and replaced the flow meter and tested on normal mode again. Again, once the water got to a certain level, it shut off and drained the water. I removed and replaced the main control and tested again. Again, the unit shut down and began to drain, but this time it showed error code F33. I notified my service manager CS of the situation due to every part involved with the issue has been replaced and the unit continues to not operate. CS will contact customer to discuss the unit . No water leaks observed during service.; O-emld tckt"
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/23/2019
DRYER WHIRLPOOL MED9700SQ0 "Arrived on site for customer complaint of unit not starting, found power supply issue, only getting 120v to L2 0v on L1. Instructed customer to call electrician. Collected service fee on cc."
Near Lakeway, TX 78734
Luis
Job Details: 01/23/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site for no ice. Ran diagnostics no water to reservoir checked voltage good voltage at harness 120vac continued test unit passed all other diagnostics good air flow and frost on plate. Diagnosed unit will need updated water valve. Installed updated water valve ran diagnostics water entering reservoir
Near Waco, TX 76710
Al
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived to inspect unit not dispensing ice or water. I confirmed the complaint and checked voltage at the valve. I also checked all harness connections. The door paddles never worked. I ordered the DISPENSER MOTOR WPW10205978 and will return with water inlet valves and the control board.THE OFFICE WAS CLOSED AFTER I LEFT THE CUSTOMERS ROOM SO THE OFFICE WILL HAVE TO CALL THE COMPLEX TO COLLECT SERVICE FEE. LB LEFT WITH PRICE INFORMATION ON IT.; saved tckt
Near Driftwood, TX 78619
Brandon
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of unit leaking, found drain extensions as the issue, I replaced , unit tested good."
Near Austin, TX 78732
Cliff
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site to install evaporator cover and wiring harness for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Robert
Job Details: 01/23/2019
RANGE WHIRLPOOL RF302BXGQ "Arrived on job for complaints of oven not heating properly,and some burners not heating properly.found front left burner switch is bad. Detected short in thermostat.; ordrng 1 WP3196803 (thrmst-ovn)"
Near Austin, TX 78746
Leonardo
Job Details: 01/23/2019
DISHWASHER KITCHENAID KUDS30FXSS8 Arrived on site to test unit for no power to unit. Plugged unit on different outlet and unit working correctly advised customer to get outlet checked.
Near Austin, TX 78738
Cliff
Job Details: 01/23/2019
DRYER MAYTAG MEDB835DW1 Arrived on site to replace control panel for dryer. Replaced panel and tested unit. Found all is functioning properly at this time.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site. Checked for no cooling issues. Found refrigerator at 48° and freezer at 10°. Ran step four and found freezer evaporator not frosting over completely. Suspected leak in the seal system. Will need to add UV filter dryer to try to detect leak.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site. Checked for no cooling issues. Found refrigerator at 48° and freezer at 10°. Ran step four and found freezer evaporator not frosting over completely. Suspected leak in the seal system. Will need to add UV filter dryer to try to detect leak.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site. Checked for no cooling issues. Found refrigerator at 48° and freezer at 10°. Ran step four and found freezer evaporator not frosting over completely. Suspected leak in the seal system. Will need to add UV filter dryer to try to detect leak.
Near Cedar Park, TX 78613
Lou
Job Details: 01/23/2019
DISHWASHER KITCHENAID KDTE304GPS0 "arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and it showed error codes F4Ee and F7E1. I cleared the codes and continued with testing. The unit motor did not come on. I advanced through diagnostics and the drain pump and element operated as designed. I removed and replaced the sump/motor assembly and tested the unit. Unit operates as designed with no error codes. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KBSN602ESS00 "Arrived on site to replace hinge bushing, screw, and extension, after replacing all parts, unit tested goo.d"