Service History 726 - Appliance Express

Near Austin, TX 78734

Luis

Job Details: 12/14/2020

REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site for noise complaint. Removed drawers found evaporator in cases in ice diagnosed unit not running through a defrost cycle in fresh food section. Defrosted evaporator,replaced defrost thermistor and fan assembly,ran diagnostics changed defrost setting to basic,secured thermistor to correct location on suction line."

Near Austin, TX 78701

Scott

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for no cool fridge . Compressor not running but extremely hot ,no frost .. Ran diagnostics . All fans working . Put start relay on from truck stock , compressor kicked on for a few mins then shut off . Amps were high on . Ordering sealed system , Compressor evaporator UV dryer, service port, control. Weight 3 hrs . Call to set return .; ordrng 1 SERVICEPORT and 1 UVDRYER and 1 W11043763 (CONTROL) and 1 W11209866 (COMPRESSOR ) and 1 WEIGHT3HRS and 1 WPW10313899 (EVAP)"

Near Georgetown, TX 78633

Jonathan S

Job Details: 12/14/2020

WASHER MAYTAG MVWB725BW0 "Arrived on site for washer sounding like rocks in spin cycle. Inspected unit and work area. Performed diagnostics mode and monitored test cycle. Inspected bearing and found failed bearing, due to major oil leak. Ran spin cycle to confirm failure. Will need bearing kit.

Near Briarcliff, TX 78669

Brandon

Job Details: 12/14/2020

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to replace failed UI console, after replacing, unit tested good."

Near Round Rock, TX 78664

Jimmy J.

Job Details: 12/14/2020

DRYER AMANA NED5800HW0 "Arrived on site for dryer noise/ gasket came off/ not drying. Visibly Failed, Broken or Missing Parts - PRE-ID Door SealFound glass seal was coming off. Removed door and reinstalled glass seal. Customer stated the dryer Ill sometimes make a very loud noise while in operation but was not present while I ran the dryer. I removed the top panel to inspect the dryer for anything that looked out of the ordinary. Everything was operating as designed. The dryer was off balance so I lowered the left front leg. Dryer is now balanced.

Near Georgetown, TX 78626

Justin

Job Details: 12/14/2020

DRYER MAYTAG MEDX655DW0 Arrived on site for a dryer taking to long to dry. Ran vent test on unit and found unit not getting proper airflow causing longer dry times. Found unit to be working as designed and ventilation outside of unit needs cleaning. Advised customer and office of findings. Call complete.

Near Austin, TX 78702

Wesley

Job Details: 12/14/2020

MICROWAVE WHIRLPOOL WMC50522HZ1 Arrived on site and swapped out microwave. Took pic of new model and serial.

Near Waco, TX 76710

Jonathan M

Job Details: 12/14/2020

WASHER MAYTAG MVWC565FW2 Arrived on site for a washing machine that wouldnt fill with water. Inspected unit and work area. Customer advised that the unit doesnt feel with enough water and that the unit is filling an inch below her clothing line. Inspected unit and advise customer that this was normal operation. I advised to use the deep water wash for loads she wants excess water with. However noticed customer feeling unit completely full with clothes. Advise the customer that she is overfilling her unit and that could be a potential problem with her water level. Whenever user care guide and tested unit. Unit is working as designed. Call complete.

Near Lampasas, TX 76550

Job Details: 12/14/2020

RANGE WHIRLPOOL WFE550S0HZ1 Arrived to inspect range not heating in the oven. Found the top burners all work.Discovered the black L1 wires were burnt at the block terminal.I repaired the charred wires and unit now works properly.Job completed Customer satisfied.

Near Leander, TX 78641

Chase

Job Details: 12/14/2020

MICROWAVE WHIRLPOOL WMC50522HZ2 Arrived on site and removed existing microwave. Installed new microwave and tested all functions. Job complete

Near Austin, TX 78730

Luis

Job Details: 12/14/2020

ICE MACHINE KITCHENAID KUIC18PNTS2 "Arrived on site for no ice. Found weak water flow to reservoir,pulled unit out found kink in line,removed kink,tested water flow better still weak diagnosed a defective smart valve,replaced smart valve ran diagnostics good water flow.

Near Austin, TX 78737

Leonardo

Job Details: 12/14/2020

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for oven not turning on and staying on. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete.

Near Georgetown, TX 78633

Lou

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and tested the damper on test #3. When the damper began to open/close it was making a rattling noise. I removed and replaced the damper and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Austin, TX 78737

Leonardo

Job Details: 12/14/2020

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site to test unit for RF burner and center burner not burning correctly. Test unit and found RF burner had wrong orifice installed it had a -75 when it needs a -97. Center burner inner orifice had a -89 when it needs a -85. Replaced orifice test unit and unit test good job complete.

Near New Braunfels, TX 78132

Richard

Job Details: 12/14/2020

RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite for the oven not baking. During testing found that the bake element is not working during the bake cycle. The broil element is barely turning on during the broil cycle. Bake and broil elements checked good. Voltage is good. Replaced fuse. Will need to replace the control board and temp sensor. Ordering parts and office to schedule ; ordrng 1 W11122560 (Control board) and 1 WPW10181986 (Sensor)

Near Leander, TX 78641

Justin

Job Details: 12/14/2020

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to install previously diagnosed parts. Gained access to control and replaced. Tested unit several times and oven began heating. Unit working as designed. Call complete.

Near Georgetown, TX 78633

Jonathan S

Job Details: 12/14/2020

REFRIGERATOR MAYTAG KRFC604FSS00 "Arrived on site for refrigerator making hamming sound when dispensing water and not making ice. Performed diagnostics mode and tested ice maker operation and found jammed in downward position. Found high pressure to unit. Turned water down at valve and found noise no longer occurs. Will need to replace ice to repair. REM failed ice maker and installed new. Monitored operation. All tested good, no water leaks detected. Paid in full on credit card."

Near Leander, TX 78641

Cliff

Job Details: 12/14/2020

REFRIGERATOR FRIGIDAIRE LFHG2251TF Arrived on site to diagnose a refrigerator with a drawer that will not close. Found left side pantry slider has separated. Repaired slider and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near New Braunfels, TX 78130

Richard

Job Details: 12/14/2020

RANGE KITCHENAID KFED500ESS03 Arrived onsite for the oven liner chipping. During inspection found that the upper oven liner is chipping.

Near Manor, TX 78653

Matthew

Job Details: 12/14/2020

OVEN WHIRLPOOL WFG515S0ES1 "Arrived onsite for range error codes F2E0 shorted key. Ran diagnostics and code was confirmed. Need to replace control board

Near New Braunfels, TX 78130

Richard

Job Details: 12/14/2020

DRYER MAYTAG MEDC465HW0 Arrived onsite for the for the dryer not turning off when you open the door. During testing found that the door switch is bad. Replaced door switch and dryer tested good and is heating good. Complete

Near Moody, TX 76557

Tyler

Job Details: 12/14/2020

DRYER MAYTAG MEDC215EW0 Arrived on site to install previously diagnosed door switch. After installing the switch I was able to retest and verify that the unit is functioning as designed when the door shut. Call complete

Near Austin, TX 78704

Luis

Job Details: 12/14/2020

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for ice issues. Ran diagnostics reservoir drain pump not powering on good voltage to pump,found water draining slowly ordering drain pump due to pump not powering on. ; ordrng 1 WPW10489125 (Reservoir drain pump)"

Near Liberty Hill, TX 78642

Lou

Job Details: 12/14/2020

REFRIGERATOR MAYTAG MFI2568AES "Arrived on site to install previously diagnosed and ordered parts. Due to the compressor failure, I removed and replaced the compressor, access valve, start device, discharge tube, drier and vacuumed the system. Installed 134a refrigerant and tested system/unit. Unit is operating as designed. Unit not connected to water source; therefore, no leaks. Job completed."

Near Leander, TX 78641

Chase

Job Details: 12/14/2020

MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on site and removed existing microwave. Installed new mICROwave and tested all keypad and door functions. Job complete

Near Cedar Park, TX 78613

Justin

Job Details: 12/14/2020

WASHER MAYTAG MVW7232HW0 Arrived on site for washing machine for no fill. I put unit into diagnostics mode and found stored error codes F0E5 & F0E9. Advised customer on user care guide for off balance load. I then put unit into a test cycle and found water pump not kicking on. Checked ohms for pump at control and found 5 ohms which is out of range. Checked ohms at pump and found they were also out of range. Replaced pump and tested unit. Unit working as designed.

Near Austin, TX 78748

Kevin

Job Details: 12/14/2020

DISHWASHER KITCHENAID KUDS03FTSS2 "Arrived on site and set dishwasher into a diagnostic cycle and its filled with water, wash motor is operating properly, it drained at the end of the test cycle and heating element is operating properly. Replaced dispenser no water leaks at time of service, job complete"

Near Pflugerville, TX 78660

David S

Job Details: 12/14/2020

COOKTOP JENN-AIR JEC3430HS00 Arrived on site to install previous diagnosed parts. I removed the lose bezels and light lens. I replaced 3 with new. I tested the unit and the lights now come on. Job complete.

Near Canyon Lake, TX 78132

Richard

Job Details: 12/14/2020

RANGE KITCHENAID KFDC558JSS00 Arrived onsite for the oven cooktop RR burner not working properly. Oven not working properly. During testing found that both ovens are working good. RR burner has an broken orifice stuck inside the holder. Will need to replaced the holder and orifice. This is a propane gas setup. Ordering parts and office to schedule ; ordrng 1 W11502161 (Conversion kit) and 1 W11319743 (Holder)

Near Austin, TX 78738

Leonardo

Job Details: 12/14/2020

OVEN GE JT5000SF2SS Arrived on site to test unit for fan error.Test unit and unit heated to 350 with out error code job complete.

Near Lakeway, TX 78734

Brandon

Job Details: 12/14/2020

WASHER MAYTAG MHW5400DW0 "Arrived on site for customer complaint of unit giving error code and leaking. Unit is stacked, found water leaking into tub when unit is not in use, and found water leaking onto floor. Ordering valve, bellow, and pressure switch. ; ordrng 1 W11106747 (Bellow) and 1 Cnote (2 techs office to reschedule)"

Near Austin, TX 78704

Leonardo

Job Details: 12/14/2020

DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site to test unit for handle not staying on. Test unit and found broken stud. Replaced studs test unit and unit test good job competent

Near Austin, TX 78735

Kevin

Job Details: 12/14/2020

WASHER WHIRLPOOL WFW6620HW0 "Arrived on site and inspected washer I found a water trail leading down left-hand side from dispenser. Per service pointer W11481731 I new dispenser will be needed, will also bring back Bellow.; ordrng 1 W11465532 (Dispenser drawer) and 1 W11314648 (Bellow)"

Near Round Rock, TX 78665

David S

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL WRS325FDAB05 Arrived on site for led lights being out in the fridge. I inspected the unit and work area. I found the fresh food lights dim and the freezer light completely out. I am ordering the freezer light to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W10515057 (light board)

Near , TX 78737

Kevin

Job Details: 12/14/2020

DRYER WHIRLPOOL MED8630HC "Arrived on site I inspected dryer and found LED display is blank. Unplug the dryer and waited one minute and after reconnecting to power LED display is working again. Customer is also experiencing long dry times and used airflow meter and found it is restricted. Took pictures. No further repair is required at this time, job complete."

Near Briarcliff, TX 78738

Brandon

Job Details: 12/14/2020

VENTHOOD WHIRLPOOL UXT5536AAS3 "Arrived on site for customer complaint of light not working, found failed light bulb, ordering light. ; ordrng 1 WPW10562734 (Light) and 1 Cnote (Office to reschedule)"

Near Austin, TX 78744

Leonardo

Job Details: 12/14/2020

RANGE WHIRLPOOL WGG745S0FS02 Arrived on site to test unit for broken grate. Found left grate broke. Replaced grates test unit and unit test good job complete.

Near Salado, TX 76571

Tyler

Job Details: 12/14/2020

REFRIGERATOR JENN-AIR JFC2290REP00 ArRived on site for icemaker not making ice after a previously replaced water inlet valve. Bon arrival I found that the power connection to the icemaker had come loose and wasnt properly connected on the first trip after reconnecting and making sure that the harness was fastened tightly to its mounted position as able to retest the icemaker and verify that water was getting to the unit and it was harvesting as designed. Call complete

Near Austin, TX 78745

Leonardo

Job Details: 12/14/2020

DISPOSAL WHIRLPOOL 333-1A Arrived on site to test unit for unit leaking. Test unit and found bad disposal. Replaced disposal test unit and unit test good job complete.

Near Austin, TX 78757

Wesley

Job Details: 12/14/2020

DRYER GE DRSR483ED2WW Arrived onsite and found upper bearing kit will be needed due to crumbling plastic and missing worn glides. Ordering kit. ; ordrng 1 WE49X20697 (dryer bearing repair)

Near Cedar Park, TX 78613

David Z

Job Details: 12/14/2020

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to diagnose dishwasher that is not drying dishes and not fully dissolving soap. On arrival spoke with homeowner who said they usually run it before bed. They also see some soap residue on the floor under the door. Ran unit and verified all items are properly functioning. Advised the customer they need to run their hot water before starting unit to make sure it fills with hot water. Not running water before starting unit will lead to cold fills, which will not dry or dissolve soap. Customer is also running Kirkland brand soap, which can be very sudsy and go over the floor pan causing their leak. Customer is also not using rinse aid. Advised using rinse aid and a different brand of soap. House is equipped with a water softener, which can also cause minor issues with suds and soap pods. Recommended trying the hot water / high temp options / rinse aid usages, and changing to a different soap brand. This should fully resolve all issues, and

Near Lockhart, TX 78644

Robert

Job Details: 12/14/2020

WASHER MAYTAG MVWC425BW1 "Arrived on job for complaints of leaks. Ran diagnostics and found error code for basket and motor not reaching full speed. Lid latch locks and would not unlock properly. Found the seal on gearcase cause of leaks. Ordered gearcase, washplate, motor, latch, pulley and actuator. Will need authorization to complete.; ordrng 1 W10404050 (lid lock) and 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11454372 (GEARCASE ) and 1 W11481722 (ACTUATOR) and 1 WPW10553968 (washplate)"

Near Austin, TX 78739

Leonardo

Job Details: 12/14/2020

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to install new console. Installed new console test unit and unit test good complete

Near Buda, TX 78610

Jacob

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Arrived onsite for unit over freezing food in the refrigerator and ice maker arm staying up. Upon inspection found that the diffuser was stuck open, also went ahead and ordered a new ice maker. ; ordrng 1 W11203272 (contrl-box) and 1 W11380595 (DIFFUSER ) and 1 WPW10300022 (icemaker)"

Near Harker Heights, TX 76548

Tyler

Job Details: 12/14/2020

REFRIGERATOR KITCHENAID KRMF706EBS01

Near Canyon Lake, TX 78130

Richard

Job Details: 12/14/2020

WASHER WHIRLPOOL WTW4855HW1 Arrived onsite for the washer not working. During testing found that the drain pump is just humming. Tried to put washer into diagnostics and it would not go into diagnostics. Tried to run a cycle and it did not work no lights came on. Looked at control board and the led light is on so disconnected the drain pump to see if it would change the status on the control board. It did not resolve the issue. Drain pump and control board will need to be replace. Ordering control board and office to schedule. ; ordrng 1 W11498190 (Control board)

Near Kyle, TX 78640

Jacob

Job Details: 12/14/2020

DRYER GE DBXR463ED1WW Arrived onsite to replace parts ordered. Replaced all parts. Tested unit. Unit test good. No issues at this time. Job complete

Near Leander, TX 78641

Lou

Job Details: 12/14/2020

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling and the sealed system repair ordered, I removed and replaced the compressor, drier, access valve, and evaporator and vacuumed the system. Added 134a refrigerant and found pressures good. Test3d the unit and it is operating as designed. No water leaks observed during service.

Near Buda, TX 78610

Jacob

Job Details: 12/14/2020

REFRIGERATOR GE GSE25ESHBSS "Arrived onsite for unit not dispensing water or not making any ice. Tested unit. Upon further inspection, found that the water valve needed to be replaced.

Near Georgetown, TX 78633

Lou

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL ED5FHGXKQ03 "Arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, I found the ice maker not secured in the cabinet and unplugged. I found ice filled in the fill tube. Removed the ice with my steamer and reinstalled the ice maker and tested. The IM harvested and when it called for water and stopped filling, water continued to flow at a slow fill. I removed and replaced the valve and retested the unit. Unit is operating as designed. Customer requested that the water dispenser not be functional. I left the dispenser connection at the valve unplugged per customer request. No water leaks observed during service, job completed."

Near Austin, TX 78734

Brandon

Job Details: 12/14/2020

OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site for customer complaint of unit not heating and light not coming on, found failed control, I replaced control, unit tested good."

Near Red Rock, TX 78662

Robert

Job Details: 12/14/2020

WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of wire hanging out. Found harness to latch cut and hanging loose. Will need to replace latch. ; ordrng 1 W11307244 (latch)

Near Jarrell, TX 76537

Cliff

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to replace fill line heater for refrigerator. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Austin, TX 78732

Brandon

Job Details: 12/14/2020

DISHWASHER WHIRLPOOL KDTM504EPA0 "Arrived on site to replace sump assembly, found new sump was not the correct part. Ordering sump. ; ordrng 1 W10861526 (Sump assembly)"

Near The Hills, TX 78738

Brandon

Job Details: 12/14/2020

ICE MACHINE KITCHENAID KUIC18PNZS0 "Arrived on site for customer complaint of small ice, found leak in filter housing as well as failed valve. Ordering parts. ; ordrng 1 W11266112 (Filter housing)"

Near Georgetown, TX 78626

Lou

Job Details: 12/14/2020

REFRIGERATOR KITCHENAID KRBR109ESS01

Near Austin, TX 78746

Kevin

Job Details: 12/14/2020

DRYER WHIRLPOOL WED9200SQ1 "Arrived on site and inspected dryer and found heating element has failed. Replaced element and dryer is now operating normally. Sent one picture of element heating to KB/AHS, job complete"

Near Austin, TX 78705

Wesley

Job Details: 12/14/2020

OVEN WHIRLPOOL WFE515S0JS0 Arrived onsite and found spring hinge will be needed to repair as bearing has slipped. Ordering hinge. ; ordrng 1 WPW10299224 (hinge-door)

Near Austin, TX 78747

Leonardo

Job Details: 12/14/2020

DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site to test unit for not washing. Test unit and found unit not filling with water. Found bad fill valve replaced valve test unit and unit test good job complete.

Near Buda, TX 78610

Leonardo

Job Details: 12/14/2020

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to replace control sensor and module for oven. Replaced parts test unit and unit test good at this time job complete.

Near Round Rock, TX 78681

Lou

Job Details: 12/14/2020

DRYER WHIRLPOOL WED8500DC3 "Arrived on site to inspect dryer not drying. Upon further inspection, I tested the unit and its getting warm but not hot. When I began to disassemble the unit to inspect the element, I found a large amount of lint debris inside the unit. I recommended that the customer schedule someone to come out and check the vents. I found the element burnt and the metal plate badly warped. I replaced the element and removed the lint from the unit and reassembled the unit. Tested the unit and it is operating as designed. No lint observed at the end of service, job completed."

Near Georgetown, TX 78628

Jonathan S

Job Details: 12/14/2020

WASHER MAYTAG MHW5630HC1 Arrived on site for washer making banging noises. Performed diagnostics mode and ran automatic test cycle. Went to remove top and found falling off of pedestal. Found unit not mounted to pedestal. Informed customer unit haves to be mounted. Test operation tested good.

Near Georgetown, TX 78628

Lou

Job Details: 12/14/2020

ICE MACHINE KITCHENAID KUIS18PNTB0 "Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit on and no water in the reservoir. Tested unit in diagnostics and could hear the inlet valve come on but still no water. The recirculating pump and the drain pump were not operating. Poured some water into the tub to test the external drain pump and its operating as designed. Also found that the connections to the harness were badly corroded. The recirculating pump had cracked and water was spraying out of it causing the water to freeze on the connections and short/corrode them. Also, the drain pump was cracked as well. main harness, drain pump, recirculating pump assembly I am ordering the drain pump, main harness, CNOTE-LSO PER CUSTOMER REQUEST & CNOTE-2 HR JOB. Office to schedule return service. Unit left unplugged and water line disconnected for safety.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 CNOTE (2 HOUR JOB) and 1 WP2310092 (harns-pump) a

Near Leander, TX 78641

David S

Job Details: 12/14/2020

REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Arrived on site for fridge show HI. I inspected the unit and work area. I found the unit powered off. I turned the unit on and gained access to the evaporator. I found no frost pattern forming on the evaporator, but I could feel the evaporator getting colder. I closed the freezer, and gained access to the compressor. I found the compressor pulling 1.5 amps. After 15 minuets of the system running I found no frost pattern forming on the evaporator. The fridge needs a sealed system repair.

Near Cedar Park, TX 78613

Justin

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator not dispensing ice and ice bin assembly cracked. Upon further inspection found large crack on bottom of ice bin assembly going all the way through. Found while using crushed ice the ice bin motor will catch and continue humming indicating a bad motor. Will need to replace ice bin and motor. Customer also stated they intermittently here the water valve in ice maker kick on after they get ice. I also observed this. Tested ice maker and found that the ice maker is not receiving voltage and would not completing harvest at this time. Found bad control and will need to replace. Office to reschedule. ; ordrng 1 W11043763 (MAIN CONTROL) and 1 W11097357 (ICE BIN ASSEMBLY) and 1 W11265135 (UI/CONTROL ASSEMBLY)

Near Round Rock, TX 78681

David S

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for freezer icemaker not producing ice. I inspected the unit and work area. I found the fill tube frozen over. I out the unit into diagnostics and activated the freezer ice maker fill tube, I found it not coming on. The freezer fill tube will need to be replaced.I am ordering the freezer ice maker fill tube heater W10906055. The office will reschedule when we have an eta on the part.; ordrng 1 W10906055 (FREEZER FILL TUBE HEATER)"

Near Austin, TX 78727

David Z

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to diagnose icemaker that sometimes is not dispensing. Customer opened door and showed me that the chute sometimes fills with cubes. Found a piece of ice wedged in the cube flap on the ice bucket. Removed and tested and did not see issue persist. Found all seals are good and not leaking, seems the large amounts of ice dispensed can cause a jam in the dispenser chute. All is now working as designed. Call complete."

Near Lampasas, TX 76550

Job Details: 12/14/2020

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to inspect French door refrigerator not working.Confirmed the complaint and found only the light inside the unit worked.Unplugged the unit, removed and replaced the main control and UI with authorization.Reassembled and compressor, condenser fan and evaporator fan all began operating.I advised he customer to place a bottle of water inside the freezer for approximately 24-48 hours to verify unit will freeze the water.Job completed"

Near Leander, TX 78641

David Z

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL GFE28GSKBSS Arrived on site to diagnose refrigerator building ice in floor of FC. Found evap drain clogged and not draining. Found dirt and gunk buildup in the duckbill. Cleared duckbill and retested. Unit is now draining properly as designed. Call complete.

Near Austin, TX 78748

Kevin

Job Details: 12/14/2020

WASHER WHIRLPOOL WFW75HEFW "Arrived on site and inspected washer and found display digits are not showing during cycle selection. After choosing a cycle remaining time is shown. set washer into a diagnostic cycle and display is working, disconnected power for a full minute and after reconnecting to power display has reset and it is working. Bellow is stained but not damaged,

Near Cedar Park, TX 78613

Kayman

Job Details: 12/14/2020

OVEN WHIRLPOOL GBD277PRQ01 "Arrived onsite for wall oven with control panel doing weird things then died. Upon inspection I found power to the unit but the UI was dead. I accessed the control board and found the surpressor board had blown. I confirmed voltage at the terminal block. I also found heavy grease and dust on all components in the control board area. Specifically the latch motor and switches. I advised that the switches would fail soon and are discontinued. The control panel is also discontinued. The unit would need a control panel, surpressor board, latch motor and possibly blowers.

Near Leander, TX 78641

Lou

Job Details: 12/14/2020

MICROWAVE WHIRLPOOL WMH32519HV "Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup,of water inside and the unit failed to heat.

Near Leander, TX 78641

Kayman

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite to install previously diagnosed parts. I installed the FC door and handle. I had to heat for the gasket because there was a gap at the top and advised the customer to leave that side shut for 8 hours to ensure it keeps a good seal. No leaks were detected during time of repair. Job complete

Near Austin, TX 78748

Kevin

Job Details: 12/14/2020

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and added brackets recommended by service planer and this had no measurable positive affect on the spacing between the top edge of the glass and the top trim panel of the door. Sent a video to DW of double sided tape detached. There is no further recommended repair for this issue.

Near Austin, TX 78759

Wesley

Job Details: 12/14/2020

DISHWASHER IKEA IUD8010DS1 Arrived onsite and found bad drain pump.

Near Georgetown, TX 78628

Jonathan S

Job Details: 12/14/2020

WASHER WHIRLPOOL WTW8900BC0 "Arrived on site for washer not spinning. Performed diagnostics mode, found error code F70 overload. Ran test cycle and received error been going to spin. Removed wash plate and hub. Found bearing shaft corroded. Found tub not sliding down shaft as designed. Will need to replace bearing kit with hub.

Near Round Rock, TX 78681

Jimmy J.

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL WRS321SDHV01 Arrived on site to install previously diagnosed part. Removed valve and installed new valve. No leaks detected. Job completed.

Near Georgetown, TX 78626

Cliff

Job Details: 12/14/2020

RANGE GE JBP23DR2WW Arrived on site to diagnose a range with a burner that is not working. Found burner not plugged into receptacle. Reset burner to proper position. All is working properly at this time.

Near Austin, TX 78750

Wesley

Job Details: 12/14/2020

BUILT-IN M/W WHIRLPOOL KMBD104GSS01 Arrived onsite and found unit door misaligned causing heating circuit switch to not engage. Adjusted door. Unit is now engaging switches properly. All checks good.

Near Austin, TX 78748

Kevin

Job Details: 12/14/2020

REFRIGERATOR FRIGIDAIRE FFSS26D8RS0 "Arrived on site and found currently Ice is dispensing but only crushed. Found ice bin is not in correctly, solenoid is in up position. Reset been and it will now switch from cubed to crushed. Took video and sent to KB/AHS job complete"

Near Leander, TX 78641

Lou

Job Details: 12/14/2020

REFRIGERATOR KITCHENAID KBLC36FTS00 "Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the interior lights off and the door open light flashing. I tested the door switch and the lights continued to remain off. I cycled power to the unit and when I turned the power back on, the lights came back on. I tested the switch again and the lights continued to come on. No water leaks observed during service, job completed."

Near Austin, TX 78749

Luis

Job Details: 12/14/2020

REFRIGERATOR MAYTAG PBF2555HEB Arrived on site for water leaking. Found water leaking from valve assembly will need a new valve assembly part ; O-emld tckt

Near Georgetown, TX 78626

Lou

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker and valve failures, I removed and replaced both and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Round Rock, TX 78665

David S

Job Details: 12/14/2020

OVEN KITCHENAID KEBS109BBL00 Arrived on site to install previous diagnosed parts. I pulled the oven from the wall cabinet. I gained access to the main control and UI console. I replaced both with new. I tested the unit and found it operating as designed.Job complete.

Near Austin, TX 78701

Scott

Job Details: 12/14/2020

DRYER WHIRLPOOL WED560LHW1 Arrived on site for loud dryer . Replaced motor and blower wheel . Unit is much quieter . Tenent happy with noise level. No lint build up at time of service . Job complete .

Near Round Rock, TX 78681

Kayman

Job Details: 12/14/2020

REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived onsite to install previously diagnosed parts. I installed the ice maker and tested function. The ice maker is working as designed at this time and no leaks were detected during time of service. Job complete.

Near Austin, TX 78701

Matthew

Job Details: 12/14/2020

DRYER WHIRLPOOL WED560LHW1 Arrived onsite for dryer not working. Took voltage at terminal block and found incoming loads unbalanced. 83vac/139vac. Will need an electrician to repair incoming voltage. Job complete

Near Pflugerville, TX 78660

David S

Job Details: 12/14/2020

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site for dishwasher not draining. I inspected the unit and work area. I found the disposal plug not punched out. I removed the disposal plug, and retested the unit, I found it still not draining. I found the drain hose kinked and pinched off. I replaced the drain hose. I tested the unit and it is now working as designed. Job complete no water leaks detected."

Near Buda, TX 78610

Jacob

Job Details: 12/14/2020

WASHER MAYTAG MAH5500BWW Arrived onsite to replace part ordered by previous tech. Replaced water valve. The hoses were all disconnected upon arrival. Had customer re connect hoses before testing. Tested unit. No leaks at this time. Job complete

Near Austin, TX 78750

David Z

Job Details: 12/14/2020

DISHWASHER WHIRLPOOL KDTM404ESS3 "Arrived on site to follow up on leaking dishwasher. Found that shortly into the cycle you would hear the spray arm hit the front left corner and water would shoot out. Checked and tried new door gasket, but door gasket did not resolve. Issue is either coming from a leaking spray arm or a bad lower door seal. Ordering both parts. Office to schedule return visit. ; ordrng 1 W10792724 (arm-spray) and 1 W10909089 (lower seal,bottom)"

Near Cedar Park, TX 78613

David S

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install previous diagnose part. I removed the failed freezer light and installed new one. All the lights came on. Job complete.

Near Austin, TX 78717

Kayman

Job Details: 12/14/2020

OVEN WHIRLPOOL WOS51EC0AB01 Arrived onsite to install previously diagnosed parts. I installed the latch motor and tested the unit. The unit is working as designed at this time.Job complete.

Near Lockhart, TX 78644

Robert

Job Details: 12/14/2020

REFRIGERATOR GE GSHS6KGZBCSS Arrived on job to replace previously diagnosed parts. After replacement water filled icemaker. No leaks detected at time of service.

Near Jarrell, TX 76537

James

Job Details: 12/14/2020

DRYER ROPER RED4516FW0 Arrived on site and tested operation. Found timer motor not running and unit not heating. Found proper voltage to timer motor. Installed new timer and motor now turns but unit is not heating. Found arching on plug end for L2 and improper voltage at terminal block of dryer. Instructed customer that the outlet will need to be repaired and unit will heat properly. All fuses test good and heater tests good. Job complete

Near Austin, TX 78703

Wesley

Job Details: 12/14/2020

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site and found board display will need to be replaced again for similar issue. ; ordrng 1 W10891907 (cntrl-elec)

Near Austin, TX 78744

Leonardo

Job Details: 12/14/2020

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to test unit for not working correctly and no sound. Replaced board test unit and unit test good job complete.

Near Liberty Hill, TX 78642

Cliff

Job Details: 12/14/2020

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to diagnose a microwave with a surface light not operating. Tested unit and found failed control board and bad bulb. Both parts will need to be replaced to complete repairs. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10892389 (cntrl-elec)

Near Lakeway, TX 78734

Luis

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for cooling complaint. Upper portion of freezer warm,no ice build up on cover or evaporator,ran diagnostics fan not powering on,removed food and shelves accessed fan and fan powered on. Ran diagnostics multiple times and fan powering on.,called tech support per tech support reinstalled harness ran diagnostics all test passed per tech support no parts needed and did a hard power reset. Sr#7729493143"

Near Austin, TX 78717

David S

Job Details: 12/14/2020

OVEN GE JT3000SF3SS Arrived on site for oven showing error code f96 after a self clean cycle. I inspected the unit and work area. I found fault code f96 in diagnostics. I cleared the fault codes and tried to run the unit. I found the heating element coming on and than a minuet later it flashed the error code and shut down. I am ordering the blower motor to complete the repair. I am also ordering the control and tod just in case.; ordrng 1 WB24T10164 (switch high limit) and 1 WB26X31060 (fan blower) and 1 WB27X25322 (control board t012 e)

Near Austin, TX 78749

Luis

Job Details: 12/14/2020

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to install parts prev tech ordered. Replaced fill tube and cover,ran diagnostics unit passed all diagnostic test.