Service History 725

Near Round Rock, TX 78665
Al
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived to inspect panel damage.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.Customer satisfied.All water lines were dry at the end of service.Job complete
Near Georgetown, TX 78633
Al
Job Details: 12/16/2019
WASHER LG WT4870CW Arrived to inspect washer leaking when not washing.Confirmed the complaint and removed and replaced valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete Customer satisfied
Near Kyle, TX 78640
Leonardo
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDF530PLYW7 Arrived on site to test unit for upper spray arm coming off. Found broken spray arm and retainers. Test unit and unit test good job complete.
Near Austin, TX 78746
Luis
Job Details: 12/16/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for frost build up in freezer,found frost on shelf’s and food packages,checked door seal good,gasket sealing to cabinet,called tech support per tech support need to replace freezer door file#7726641083; ordrng 1 W10849519 (FZR DOOR)"
Near Austin, TX 78733
Leonardo
Job Details: 12/16/2019
MICROWAVE GE PEB7227DL1WW Arrived on site to test unit for not working. Test unit and found unit working as designed. Could not duplicate the problem.
Near Elgin, TX 78621
Cliff
Job Details: 12/16/2019
DRYER MAYTAG MEDC465HW0 Arrived on site to diagnose a dryer that is making unusual noise. Found an extra screw from manufacturing rattling in the bottom of the unit. Removed screw and all debris from dryer cavity. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78730
Luis
Job Details: 12/16/2019
ICE MACHINE WHIRLPOOL KUIC15NHZS0 "Arrived on site for no ice. Powered unit on ran diagnostics good water flow to reservoir,pumps passed frost forming on evaporator,unit passed diagnostics. Ran unit through a normal cycle ice forming on evaporator plate"
Near Austin, TX 78733
Luis
Job Details: 12/16/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for no leds powering on,ran test found failed bottom right side fresh food led,2 upper leds and both freezer leds failed,replaced leds powered unit on all leds working as designed."
Near Austin, TX 78704
Wesley
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL KRSF505ESS01 Arrived on site and was advised that unit freezer intermittently warms up enough for bread to be soft and ice clumps. Called and spoke to 7726640923 Scott with techline. Tested all functions and found unit operating as designed and within parameters of design. Wound filter stuck and lever disengaged. Repaired filter housing it found lever snapped. Ordering lever to repair. ; ordrng 1 WPW10394053 (housing)
Near Pflugerville, TX 78660
Chase
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Delivered door bumper and left at front door per customer request
Near Round Rock, TX 78681
Paul
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for the icemaker leaking and forming a block of ice in the ice bin. I found the funnel with a small piece of ice in it and the fill tube clear. The unit is not dripping at this time. The customer removed the filter system and has it connected directly to the house valve. I believe the issue is the fill valve but can not prove it at this time. The customer wants to hold off at this time on replacing the valve until he is sure it’s the issue. Call complete.
Near Austin, TX 78702
Wesley
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ Arrived on site and found e2 error. No ice production and no ice in mold. Tested and foul to be operating properly in diagnostics. Food heater ice box fan and fill. Motor also good both directions. Filled mold and set to fast ice. Advised customer that if ice production does not pick up within 48hrs icemaker will be replaced. Also found freezer drawer out of alignment. Repaired drawer alignment. All checks good.
Near Lockhart, TX 78644
Robert
Job Details: 12/16/2019
WASHER MAYTAG MVWB850WQ0 "Arrived on job for complaints of no washing. Found basket stuck in spin position,will not float.
Near Austin, TX 78748
Luis
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for water overfilling icemaker. Replaced icemaker and valve,ran icemaker through a cycle water filled icemaker correctly and no leaks"
Near Lockhart, TX 78644
Leonardo
Job Details: 12/16/2019
OVEN AMANA ACR4303MFW3 Arrived on site to install switches and harness. Replaced all parts test unit and unit test good job complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 12/16/2019
RANGE WHIRLPOOL WFG525S0JS0 Arrived on site to install previous part. Removed damaged panel and installed new. Part unit on and set the clock. All test good.
Near Dale, TX 78616
Robert
Job Details: 12/16/2019
WASHER GE GTW680BSJ4WS Arrived on job for complaints of no spin. Customer said it will work one maybe two loads. Replaced lock and sensor previous technician recommended and test. Tested 3 times on drain and spin cycle. No leaks detected at time of service.
Near Elgin, TX 78621
Cliff
Job Details: 12/16/2019
WASHER MAYTAG MVWB765FW0 Arrived on site to diagnose a washer that is making unusual noise. Found gearcase leaking oil and gears grinding. Replaced gearcase and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Paul
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived onsite for the refrigerator that started rebooting itself every 4 minutes. I ran service test 3 and as soon the FC fan turned on it caused the UI to reboot. There is a communication issue between the UI and fan. I suspect the fan is shorting out causing the issue. The fan will need to be replaced and possibly the UI. Ordering WPW10514110 MOTOR-EVAP & W10861908 W10861908..; ordrng 1 W10861908 (W10861908) and 1 WPW10514110 (MOTOR-EVAP)
Near Leander, TX 78641
Jonathan S
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for refrigerator having slow pressure on water dispenser and ice buildup in FC. Customer stated since turning off the ice maker frost in FC has gone away. Performed diagnostics mode and tested water pressure through dispenser. Removed water filter and tested. Found either bad water filter or filter housing. Replaced filter housing and tested. Found water filter restricting flow.Called Whirlpool tech support and spoke with Mike (SR# 7726639479). Will need to replace filter with every drop type 1. All else tested good, no water leaks detected."
Near Leander, TX 78641
Lou
Job Details: 12/16/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 "arrived on site to inspect dishwasher not draining. Upon further inspection, i pressed the cancel button to engage the drain pump and nothing happened. I placed the unit in diagnostics showing error code F8E2. I removed and replaced the drain pump and retested and the unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 12/16/2019
MICROWAVE WHIRLPOOL WMH53520CS7 "arrived on site to inspect microwave not operating. Upon further inspection, I found the unit powered up and functioning. I tested operations with a cup of water and after 30 secs. the water was hot. I checked continuity to the switches and they were good and the fuse is good as the unit would not power up if the fuse was bad. I tested again and the unit is operating as designed. I did find that the venthood light did not work and I found that it was burnt out. I could not get the unit to duplicate the complaint of the customer.
Near Austin, TX 78757
Tyler B.
Job Details: 12/16/2019
DRYER KENMORE 110.7690269 "Arrived on site for unit not spinning, fund belt had broke, replaced rollers and belt with repair kit. Tested good
Near Georgetown, TX 78628
Cliff
Job Details: 12/16/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Door is damaged. Reordering.; ordrng 1 LW10691266 (dor-fip)
Near Austin, TX 78747
Leonardo
Job Details: 12/16/2019
OVEN WHIRLPOOL WOS51EC0HW01 Arrived on site to test unit for display not showing. Turned breaker off removed panel unplugged and plugged unit in to reset. Turned power back on and display working correctly job complete.
Near Austin, TX 78722
Joseph C.
Job Details: 12/16/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for “door not aligned properly” complaint. Inspected unit and found right side of unit not high enough. Adjusted right side. Door is shutting as designed. No leaks detected, at time of service."
Near Austin, TX 78739
Luis
Job Details: 12/16/2019
REFRIGERATOR KITCHENAID KRSF705HPS00 "Arrived on site for defective led strip. Removed faulty left side led strip,installed new led powered unit on all leds working correctly."
Near Austin, TX 78703
Wesley
Job Details: 12/16/2019
DRYER WHIRLPOOL WGD6620HC0 "Arrived on site and rediagnosed noise with customer. Was able to replicate and determined noise to be heating blower housing coming in contact with fan. Ordering blower housing, blower and motor to repair. Customer would also new flex line installed. ordrng 1 FLEXVENTSOFT (RESEARCH) and 1 PADSSOUND (RESEARCH) and 1 W11086656 (motor-drve) and 1 WP697772 (wheel) and 1 WPW10211911 (housing)"
Near Leander, TX 78641
Jonathan S
Job Details: 12/16/2019
ICE MACHINE KITCHENAID KUIC18NNXS0 "Arrived on site for ice machine making loud noises. Performed diagnostics mode and tested operation. Found smart valve not filling water reservoir and found control reading reservoir not full. Tested voltage to valve and found control still sending voltage to valve. Found failed smart valve. .; ordrng 1 W10585391 (valve)"
Near Lockhart, TX 78644
Robert
Job Details: 12/16/2019
WASHER ELECTROLUX EWFLS70JSS1 Arrived on job for complaints of not draining. Found blockage in hose
Near Georgetown, TX 78633
David Z
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW95HEDC0 "Arrived on site for a washer that would sometimes not spin out all the water in clothes. Performed diagnostics and found F5E2 (door lock error), F0E1 (Load found in cleaning cycle), F8E3 (Overflow condition) errors. Recommended replacement of water level switch and air trap cleaning to resolve water level issues.Replaced water level sensor and reran cycle. No errors present. No water leaks found at time of service."
Near Austin, TX 78749
Kevin
Job Details: 12/13/2019
DRYER WHIRLPOOL WED4800XQ3 "Arrived on site and inspected dryer and found start switch/end cycle buzzer is failing. It is buzzing throughout cycle.
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFG550S0HB1 Arrived onsite for customer complaint of RF burned not lighting on freestanding range. Tested unit and found igniter faulty. Removed and replaced burner head. Reassembled and tested. Burner now ignited as designed. No other issues found. No gas leaks detected at time of service.
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/13/2019
OVEN WHIRLPOOL RBD305PDB8 Arrived onsite to install new control panel and rebuilt control to wall oven from prior visit’s diagnosis. Installed new control panel and the rebuilt control. Reassembled and tested unit. Unit. Unit now works as designed. No other issues found.
Near Liberty Hill, TX 78642
James
Job Details: 12/13/2019
RANGE WHIRLPOOL WFE525S0JS0 Arrived on site and tested operation. Set unit to bake and found cooktop and oven will not heat. Tested voltage and found L2 has no voltage and unit is only getting 120v but needs 240 to operate. Job complete
Near Austin, TX 78705
Wesley
Job Details: 12/13/2019
WASHER UNKNOWN HLC1700AXW "Arrived on site and found complaint of unit filling with water while not in use. Ordering valves to repair, all else checks good. ; ordrng 1 WH13X27119 (HOT WATER VALVE) and 1 WH13X27120 (COLD WATER VALVE)"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW94HEXR0 Arrived onsite for customer complaint of front load washer control knob not responding. It’s found that encoder not responding to inputs. Unit will need new control panel.. All water connections were dry at time of service.
Near Tow, TX 78672
Thomas L.
Job Details: 12/13/2019
DRYER WHIRLPOOL FGDGJMNIGDVNNHI
Near New Braunfels, TX 78130
Richard
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher not draining. Upon inspection found the wire running to the drain pump had been severed during installation. Ordering wiring harness. Office to reschedule. ; ordrng 1 W11242945 (harns-wire)
Near Austin, TX 78754
Cliff
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW6620HW0 Arrived on site to diagnose a washer that will not cycle. Found rotor and stator damaged and needing to be replaced. Main control may also be needed. Office to set return date.; ordrng 1 W11314361 (ROTOR) and 1 W11314657 (SCREW) and 1 W11354541 (STATOR)
Near Burnet, TX 78611
Thomas L.
Job Details: 12/13/2019
WASHER WHIRLPOOL GEW9250PW1 Arrived on site for unit that would power up but do nothing else. Today the unit is working perfectly. Dryer and venting are clean.
Near Austin, TX 78704
Wesley
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW6620HW0 Arrived onnsite for out of level washer and leveled washer for best operation. Also advised on normal sound output. All checks good. Unit is operating as designed.
Near Georgetown, TX 78628
Lou
Job Details: 12/13/2019
WASHER MAYTAG MVWB835DW0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the failed speaker, gearcase & clutch. Calibrated the unit then tested and the unit is operating as designed. No water leaks observed during service, job completed.
Near Jarrell, TX 76537
Dylan T.
Job Details: 12/13/2019
MICROWAVE WHIRLPOOL WMH31017HB2
Near Seguin, TX 78155
Richard
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW8620HC1 Arrived onsite for the washer load and go not working. Ran diagnostics all functions working properly. Found that customer was using load and go function properly. Instructed customer on proper use of load and go. Complete.
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/13/2019
WASHER SAMSUNG WF218ANW/XAA "Arrived onsite for customer complaint of front load washer not draining. Removed front door and found drain pump motor faulty. Removed and replaced drain pump assembly and tested unit. Unit now drain and spins as designedNo other issues found. All water connection were dry at time of service."
Near Austin, TX 78741
Luis
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for damaged door. Removed damaged door,installed a new fresh food door,left protective skin due to maintenance in unit, checked door seal good."
Near Round Rock, TX 78665
Andy
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator with dent in the side. Upon arrival customer pulled unit out from wall and showed small dent on the cabinet left side of the refrigerator. Called tech line and spoke with Brian (SR# 7726627426) made aware of issue and was instructed whirlpool customer service will contact customer on issue. No repairs are to be done at this time. No water leaks present at time of service.
Near Austin, TX 78704
Wesley
Job Details: 12/13/2019
DRYER WHIRLPOOL WGD6620HW0 Arrived onnsite for rattle while operating and used pads to reduce rattle. Also ordering padded feet. Advised customer on adjustments.; ordrng 1 W10869845 (FEET)
Near Austin, TX 78750
Jonathan S
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KSCS25INSS00 "Arrived on site for refrigerator not cooling. Customer stated that temperature has been fluctuating. Inspected unit and work area. Found center mullion hotter than normal. Found condenser fan running. Inspected condenser and found dirty. Will need to clean condenser.While cleaning condenser found all fans stopped running and evaporator fan motor and damper control making a pulsating noise. Found compressor was still running as normal, causing center mullion to heat up. Gained access to evaporator fan motor and unplugged. Found unit running as designed. Tested voltage to fan motor and found 12 DC. Plugged fan back up and found failure reoccurring. Will need to replace evaporator fan motor. ; ordrng 1 W10822580 (EVAPORATOR FAN.)"
Near Buda, TX 78610
Leonardo
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not filling with water. Will need to order new drain hose WPW10545278 new wire harness W11227372 and new hose 8269144A ; ordrng 1 8269144A (DRAIN HOSE ) and 1 W11227372 (WIRE HARNESS ) and 1 WPW10545278 (DRAIN HOSE )
Near Wimberley, TX 78676
Robert
Job Details: 12/13/2019
REFRIGERATOR FRIGIDAIRE LFHD2251TF5 "Arrived on job for complaints of no ice. Found the icemaker empty. Water not making it to icemaker because of blockage will need to replace fill tube, cover and valve. ; ordrng 1 241920106 (FILL TUBE KIT) and 1 242142204 (cover)"
Near Leander, TX 78641
Lou
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics showing no error codes. Completed testing with no leaks and unit operated as designed. I removed the outer door panel and tested the unit on a normal wash cycle and approximately five mins into the wash, water began to gush from the reservoir area on the right side. I found that the upper rack manifold rubber plugs were a little worn and due to the previous service call of the lower spray arm getting caught on the element I advised the customer to replace the spray arm at this time. Customer installed new spray arm himself. No water leaks at the end of service, job completed."
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/13/2019
DRYER MAYTAG MEDC300BW0 Arrived on site for “no operation” complaint. Inspected unit and found thermal fuse to be blown. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78730
Luis
Job Details: 12/13/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site for no ice. Ran diagnostics found no frost forming on evaporator diagnosed leak in system
Near Liberty Hill, TX 78642
Arthur B.
Job Details: 12/13/2019
OVEN WHIRLPOOL WOD93EC0AS04 "Arrived onsite for customer complaint of wall oven getting error F1E1 error. Confirmed error. Advised customer main control to be replaced.Ordering control and R/S ; ordrng 1 W10841979 (cntrl-elec)"
Near Smithville, TX 78957
Joseph C.
Job Details: 12/13/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for “noisy operation” complaint. Per my previous diagnosis, removed and replaced hub, cam, actuator and ted and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78660
Dylan T.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFC310S0ES3 Arrived onsite customer complaint was unit light not coming unit unit working fine right now as designed
Near Austin, TX 78754
Cliff
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KBFS22EWMS9 Arrived on site to diagnose a refrigerator that is leaking. Found drip pan cracked. Pan will need to be replaced to complete repairs. ordrng 1 WPW10655367 (pan-drip)
Near Round Rock, TX 78664
Andy
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for refrigerator making noise. Tested and inspected unit and found ice buildup on RC evaporator cover. Found evaporator fan with harness, damper control and evaporator cover will need to be replaced to complete job. . Instructed customer to defrost unit 48 hours prior to service and how to do so safely and to keep an eye on unit to prevent water damage risk. No water leaks present at time of service.; ordrng 1 WPW10248595 (control DAMPER )"
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 12/13/2019
COOKTOP JENN-AIR JED3430WS00 "Arrived on site for “cooktop fan comes on by itself” complaint. Per previous diagnosis, attempted to remove and replaced fan switch. As I was removing switch from harness, a piece of the switch harness broke off in the fan harness. It had shorted and caused the connection to become fused. Ordering new fan switch harness. ; ordrng 1 W10192073 (harns-wire BLOWER SWITCH)"
Near Austin, TX 78739
Kevin
Job Details: 12/13/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found Tub and basket is off-balance/not centered. This is causing tub to make contact with Inside of cabinet during the spin cycle and not finishing the cycle. After adjusting washer is now correct. No water leaks from connections at time of service, job complete"
Near Wimberley, TX 78676
Robert
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of not working. F6e2 fill valve Check valve secured connand test operation. No leaks detected at time of service
Near Georgetown, TX 78628
James
Job Details: 12/13/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site and tested operation. Customer stated the unit will randomly not heat and they have to push up on the door to get cycle to start. Interlock assemblies have been replaced but the unit is still giving the issue. Inspected latches on the door and found to be twisted causing poor contact with cams on the interlocks. Unit will need new door to repair ; ordrng 1 W11173813 (DOOR SS)
Near Seguin, TX 78155
Richard
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Arrived onsite for the refrigerator having temperature concerns. Replaced UI and harness with temp sensor. And everything tested good. Complete
Near Austin, TX 78738
Scott
Job Details: 12/13/2019
DRYER WHIRLPOOL WED8620HC1 Arrived on site for burning smell and controls not responding . Found condonsation had built up in console . Ran diagnostics go mis communication error code . Found vent is completely clogged . No air flow at outside vent ( very short vent run ) . Replaced control and console . Small amount of lint build up in unit at time of service . Recommended customer has vent cleaned before reusing unit . Job complete
Near Wimberley, TX 78676
Robert
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM Arrived on job for complaints of no ice. Found no voltage to icemaker. Replaced icemaker. Now voltage but not working. Replaced valve. Icemaker filled with water.
Near Austin, TX 78737
Leonardo
Job Details: 12/13/2019
OVEN WHIRLPOOL WOD51EC0AS00 Arrived on site to test unit for bottom oven not getting to temp. Test unit and found lower oven calibrated to -15 degrees. Calibrated oven to 0 unit test good job complete.
Near Georgetown, TX 78633
David Z
Job Details: 12/13/2019
DRYER WHIRLPOOL WED95HEDC0 "F4E4, F4E3, F4E1. Arrived on site to diagnose a dryer that was sometimes taking longer to dry. Performed diagnostics and found error codes F4E4 (L2 line voltage), F4E1 (Heater repay or connector problem), and F4E3 (blocked airflow). Ran voltage checks at wall and junction block and found 120/120 as needed, with no voltage drops when running unit. Measured temps at lint screen and exhaust vents and found them to be between 130 - 145 on timed dry high temp. When removing rear vent did notice lint building up. Advised to have customer have vents cleaned, since no parts are testing bad. If issue repeats we can replace main control since wall is producing solid voltage.
Near Canyon Lake, TX 78133
Robert
Job Details: 12/13/2019
ICE MACHINE KITCHENAID KUID308HPS00 Arrived on job to replace pump. After replacement test operation all functions working properly. No leaks detected at time of service
Near Cedar Park, TX 78613
James
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL KRFF507ESS00 Arrived on site and tested operation. Customer had already thawed unit out. I found that the evaporator thermistor reading out of range causing short cycle of defrost Installed new harness and tested. Unit tests good. Job complete
Near The Hills, TX 78738
Scott
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer completely dead . Power from outlet is good . Replaced control and console . Powered unit back up . Ran diagnostics cycle all checked normal . Nonwater leaks detected at time of service . Job complete .
Near Lakeway, TX 78738
Scott
Job Details: 12/13/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for leaking DW . Called tech line and went over with previous repairs . They recommended replacing outer tub , and inner door .Sr 7726629838 , customer is also reaching out to WP to see about an exchange . Ordering tub and outer door . Ordering insulation due to water saturation . Please call to set return ; ordrng 1 W10315897 (pad-ins) and 1 W10380173 (pad-ins) and 1 W10712594 (door-inner) and 1 W10713316 (TUB) and 1 W10746772 (pad-ins)"
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/13/2019
WASHER WHIRLPOOL WFW95HEDU0 "Arrived onsite to install new water level sensor to front load washer from prior tech’s diagnosis. Removed and replaced switch. Reassembled, clear error codes and ran auto test cycle. Unit ran test successfully. No other issues found. All water connections were dry at time of service."
Near Jarrell, TX 76537
Dylan T.
Job Details: 12/13/2019
REFRIGERATOR LG LFX25973D Arrived on site customer complaint was freezer not cooling found that I need a compressor part needs to be ordered unit is going to be under warranty with the compressor ; ordrng 1 TCA38091801
Near Austin, TX 78754
Cliff
Job Details: 12/13/2019
OVEN WHIRLPOOL WFG550S0HZ1 Arrived on site to replace sensor for oven. Tested sensor and found it in proper range. Calibrated Oven for homeowner. All is working properly at this time.
Near Georgetown, TX 78628
David Z
Job Details: 12/13/2019
OVEN WHIRLPOOL WOS72EC7HS00 "Arrived on site to diagnose a wall oven with a frozen UI display that is unresponsive. Power cycling does not resolve the issue, as it comes back on and just freezes. Will need new UI/Panel to resolve. Ordering 1 W11352628 UI. Will bring control on return visit as well.; ordrng 1 W11352628 (UI PANEL)"
Near Austin, TX 78727
Paul
Job Details: 12/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for the dishwasher leaking from under the unit. I found the drain hose at the disposal not clamped to the disposal and just setting on the fitting causing water to run to the rear of the cabinet, thru the drain hole hose, and out on the floor. I connected the hose to the disposal and there were no other water leaks present at the time of service. I went over with the landlord to make sure the tenants were using dishwasher safe detergent.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite to install temp logger to French door refrigerator per Techline request. Installed temp logger.
Near Salado, TX 76571
Al
Job Details: 12/13/2019
COOKTOP JENN-AIR CVE3401B
Near Austin, TX 78717
Lou
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator ice maker and water dispenser not working. Upon further inspection, I tested the water dispenser and water dispensed. I opened the left RC door and found it badly molded on the inner side and the customer had taped a coin on the door to help engage the door switch. I found that the ice maker fill tube was frozen up. Using my steamer, I removed the ice from the ice maker fill tube chute and the fill tube. Using my jumper wire from points T-H I tested the ice maker and it operated as designed. I am ordering the left RC door and an ice maker. No water leaks observed during service.; ordrng 1 W11307224 (DOR-FIP ) and 1 WPW10300024 (icemaker)"
Near Austin, TX 78757
Andy
Job Details: 12/13/2019
WASHER MAYTAG MVWC555DW1 "Arrived on site for washer not draining. Tested and inspected unit and found failed drain pump. Ordering part as well as hoses in case needed No water leaks present at time of service.; ordrng 1 W10652930 (hose) and 1 W10876600 (drain pump) and 1 W11244231 (hose)"
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW8500DC Arrived on site for unit making a grinding noise. Customer informed me that the wash plate is not moving to wash the clothes either. Found wash plate defective. Remove wash plate and unit now operates properly and at the proper sound levels. All water connections are dry.
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW8800YC0 "Arrived on site for “noisy and shaking operation” complaint. Per previous diagnosis, removed and replaced rotor, stator, tub ring and bearing. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78704
Wesley
Job Details: 12/13/2019
WASHER WHIRLPOOL WET4027HW0 Arrived on site and replaced latch to correct issue. Unit now will not engage latch at all. Ordering replacement latch due to defective. Also ordering control if can be covered with s code. Schedule for early next week 2 man. ; ordrng 1 W11367652 (CONTROL)
Near Austin, TX 78728
Paul
Job Details: 12/13/2019
WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer getting an out of balance error message. On arrival I found the washer full of wet clothing and a large stuffed animal. I explained to the customer that the unit could not be loaded like this because that will throw it out of balance. I found the machine rocking because the weight wasn’t distributed correctly on the feet. I set the feet correctly. I removed the stuffed animal and tested the unit in a drain and spin with the rest of the clothing. The unit completed the cycle and worked as designed. Call complete.
Near Buda, TX 78610
Leonardo
Job Details: 12/13/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site to test unit for big burner not igniting. Found left front burner taking long to ignite, replaced left front burner head test unit and unit test good job complete."
Near Temple, TX 76501
Al
Job Details: 12/13/2019
WASHER WHIRLPOOL WTW5000DW "Arrived to install previously ordered part.Removed and replaced the internal drain hose.Reassembled, calibrated and also ran a quick cycle and drained the unit with NO LEAKS.Job complete"
Near Round Rock, TX 78664
Andy
Job Details: 12/13/2019
RANGE MAYTAG MER6600FZ2 Arrived on site for seal melted and dent in control panel. Found cosmetic issues with cooktop seal. Contacted office and was instructed cosmetic is covered. Ordering cooktop and will return with panel. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11091927 (cooktop)
Near Austin, TX 78703
Wesley
Job Details: 12/13/2019
ICE MACHINE KITCHENAID KUIC18PNTS2 Arrived on site and found the recirculation pump out and the resevoir leaking. Replaced recirculation pump and putting resevoir and drain pump on order to repair leak. Unit is now producing. ; ordrng 1 WP2313705 (pump) and 1 WP2324334 (pan-water)
Near Austin, TX 78753
Cliff
Job Details: 12/13/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker fill tube heater broken, and right side RC door has a torn gasket. Both parts will need to be replaced to complete repairs..; ordrng 1 W10917312 (gasket-dor) and 1 W11366500 (FILL TUBE HEATER)"
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 12/13/2019
REFRIGERATOR MAYTAG MFI2269FRW00 Arrived on site for noise condition. Found bell arm not fully inserted into front module. Corrected and all water connections are dry.
Near Cedar Park, TX 78613
Jonathan S
Job Details: 12/13/2019
WASHER LG WT7100CW Arrived on site to install previous previous diagnosed part. Removed failed valve and installed new. Tested unit and found loud odd noise from drain pump. Inspected drain pump and found clear of any objects that could possibly cause sound. Drain pump is working and customer can use. Will need to replace drain pump. .; ordrng 1 DRAINPUMP
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 12/13/2019
RANGE WHIRLPOOL WFG550S0HZ0 Arrived on site for lower drawer not staying in place. Found the two glides for the lower drawer were broken. Unit now operates properly.
Near Austin, TX 78759
Andy
Job Details: 12/13/2019
WASHER MAYTAG MVWB765FW3 Arrived on site for washer clinking noise. Tested and inspected unit and found loose agitator and coins in tub. Removed coins and tighten agitator. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78626
David Z
Job Details: 12/13/2019
DISHWASHER GE GDF620HMJ4ES "Arrived on site to diagnose issue with dishwasher not cleaning dishes well. Talked to property owner and was informed guests had let them know the dishes were coming out with soap residue on them. On inspection of the unit found the inside was caked with soap powder residue and filter was coated as well. Unit is running and cycling and there is no issue present with the door as described. Customer just needs to do a thorough cleaning of the unit, run hot water first so that soap breaks down. Advised to use rinse aid as well.
Near Austin, TX 78737
Luis
Job Details: 12/13/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for weak water flow. Tested dispenser weak flow,removed filter good flow,reinstalled filter same issue. Called tech support per tech support replaced filter head,installed filter same issue,removed filter good flow with filter installed weak water flow called tech support per tech support all parts have been replaced for customer to contact customer service. File #7726631529"
Near Killeen, TX 76543
Arthur B.
Job Details: 12/13/2019
DRYER MAYTAG MEDC465HW0 Arrived onsite for customer complaint of dryer making grinding noises when tumbling. Removed drum and found dryer wheels seized. Removed and replaced wheels. Reassembled and tested. Dryer now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78749
Kevin
Job Details: 12/13/2019
DRYER WHIRLPOOL GGW9878PW1 "Arrived on site and inspected dryer and found cycle end buzzer is running constantly, replaced timer and this had no effect. ; ordrng 1 WP3977456 (switch-pts)"
Near Austin, TX 78746
Luis
Job Details: 12/13/2019
REFRIGERATOR JENN-AIR JB36NXFXLW04 "Arrived on site for water leaking. Diagnosed frozen drain found obstruction in drain,cleared ice from drain,removed obstruction,flushed drain tube checked water flow through drain good.