Near Austin, TX 78723
Joseph C.
Job Details: 06/28/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site for “frozen display screen” complaint. Inspected unit and found console display screen to be frozen and all controls frozen, as well. Ordering new console ui. Also, found unit to be missing lower vent pieces. 1 W11261164 (cntrl-elec) and 1 W11351648 (CONSOLE UI (STAINLESS) EXPART) and 2 WPW10254050 (screw)s and 1 WPW10351279 (vent-oven)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS576FIDW01 Arrived on site for unit that has a nonworking filter. Found that the filter is not seating properly into the filter housing. The filter housing door is out of alignment and not allowing filter to press fully into housing. Aligned door and tested unit. All functions are normal. All water connections are dry.
Near Austin, TX 78732
Paul
Job Details: 06/28/2019
DISHWASHER KITCHENAID KDTE254ESS0 "Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the pump & motor, control, and control panel. I tested the unit and it is working as designed. There were no water leaks present at the time of service.Call complete."
Near Brushy Creek, TX 78717
James
Job Details: 06/28/2019
OVEN KITCHENAID KODE300ESS04 Arrived on site and found outer glass shattered with no visible impact marks. Replaced outer glass and tested for proper fit and operation. Unit tests good. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for unit indicating that the door is open when door is closed. The upper left hinge cover is cracked and no longer fits on the hinge properly which is allowing the read switch to move thus indicating the door is open when indeed it is closed. ; ordrng 1 W10921527 (cover) and 2 W11214483 (SCREWS)s
Near Cedar Park, TX 78613
Jonathan
Job Details: 06/28/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not drying dishes. Inspected unit and found no rinse aid in dispenser. Performed diagnostics mode, no error codes. Monitored tested cycle and measured amp draw to element, found heater drawing 6.5 amps as designed. Measured incoming water temperature at 120°. Checked for hot temperatures at end of test cycle and found heater operating. Spoke with customer on rinse aid and user care guide. All tested good, no water leaks present."
Near Spicewood, TX 78669
Robert
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KBCO24LSBX04 Arrived on job for complaints of leaks. Found drain in freezer blocked.Removed blockage and test also removed ice in bottom of freezer. No leaks detected at time of service.
Near Austin, TX 78757
Scott
Job Details: 06/28/2019
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site for oven door not opening properly . Found hinge locking tab bent and misshapen badly . Replaced both hinges . Door is now fuctioning properly . Job complete .
Near San Marcos, TX 78666
Brandon
Job Details: 06/28/2019
RANGE WHIRLPOOL WGG755S0BS01 "Arrived on site for customer complaint of broil not working properly, and left rear burner not working, found faulty broil ignitor, and faulty burner valve, ordering parts. ordrng 1 WPW10206287 (valve-brnr) and 1 WPW10324738 (igntr-oven)"
Near Austin, TX 78758
Scott
Job Details: 06/28/2019
OVEN IKEA IGL730CS0 Arrived on site for for range throwing f1-e1 error code . Found voltage fluctuations to UI from control. Replaced control and preheated oven . All checked good . No gas leaks detected at time of service . Job complete .
Near Austin, TX 78737
Leonardo
Job Details: 06/28/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site and found unit working as designed. Removed unit to test operations as customer had concerns about the operation of the unit. Customer stated that he had an electrician out and modification at the power supply was made. Unit now has correct voltage and is operating correctly as designed. Tested unplugged and replugged all relay connections and wire connections to find all connections test ok. Tested microwave heated water. Job complete
Near Austin, TX 78723
Joseph C.
Job Details: 06/28/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site for “not starting or operating” complaint. Inspected unit and found console broken. Removed and replaced console. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/28/2019
DRYER MAYTAG MEDC465HW0 Arrived onsite for customer complaint of dryer stays running when door is open and light not coming on. Found door switch stuck in closed position. Removed and replaced door switch. Reassembled and tested unit. Unit now turns off and on as intended. Light also comes on when door is open as well. No other issues found.
Near Austin, TX 78738
Luis
Job Details: 06/28/2019
REFRIGERATOR GE ZISS420DXASS "Arrived on site for fan not operating. Installed new fan motor powered unit on fan powered on. Ran icemaker through a cycle,icemaker passed harvest,water filled icemaker.
Near Round Rock, TX 78681
Jonathan
Job Details: 06/28/2019
DRYER SAMSUNG dv361ewbewr/A3 "Arrived on site for dryer shutting down in mid cycle and not allowing to power on 30 to 40 minutes after unit cools down. Performed diagnostics mode and checked temperature on UI on display with vent disconnected. Called Samsung tech support and spoke with Steve, monitor temperature and tested live voltage. Unit was operating as designed. Continued to run and unit finally powered off. Called Samsung tech support , due to no wire diagram. Tested voltage at dead state and found main control at fault. Called Samsung global parts and spoke with Kathy
Near Elgin, TX 78621
Steve C.
Job Details: 06/28/2019
DRYER WHIRLPOOL WED5100SQ0 Arrived on site for the unit will not turn on. Tested the unit and found the unit has 240 V. Checked all connections and fuses and found the thermal fuse has no continuity. Replaced the thermal fuse and tested unit. Unit works properly and advise customer to clean air vents every six months.
Near San Marcos, TX 78666
Kevin
Job Details: 06/28/2019
WASHER MAYTAG MHW5630HC0 "Arrived on site and inspected washing machine and found error code for off-balance load, customer was attempting to wash only one item. Explained to customer how very small loads can cause this and recommended only washing with full-size loads to prevent it being off-balance. No water leaks from connections at time of service, job complete"
Near Austin, TX 78736
Luis
Job Details: 06/28/2019
RANGE WHIRLPOOL WEE510S0FS1 "Arrived on site for broken glass. Found hinges failed causing door to slam on floor and damage inner glass,inner liner,hinges and trim,a,so found excessive glass in insulation. Replaced inner glass,trim,inner liner,insulation spacer and hinges. Tested door operation unit working as designed"
Near Canyon Lake, TX 78133
Kevin
Job Details: 06/28/2019
REFRIGERATOR MAYTAG MSD2576VEM00 "Arrived on site I found refrigerator is unplugged, after reconnecting to power compressor will start for a few seconds but overload trips.observed this happening several more times. Replaced start device and the compressor is running normally. no water leaks from connections at time of service job complete"
Near Austin, TX 78701
Luis
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for no cool. Found excessive oil in fresh food compartment,traced oil to manufacture weld joint on evaporator assembly,found broken drain pan also. Diagnosed unit will need new fresh food evaporator and drain pan,installed new fresh food evaporator. During reassembly of fresh food compartment found broken pin on liner harness
Near Austin, TX 78729
Tyler B.
Job Details: 06/28/2019
COOKTOP KITCHENAID KECD867XBL02 "Arrived onsite for cooketop and harness replacement. Replaced top and harness and tested all functions with no issues,"
Near Bastrop, TX 78602
Steve C.
Job Details: 06/28/2019
WASHER MAYTAG MVWB835DW0 Arrived on site for the unit will not turn on. Tested the unit and found the control panel has a short. Replace the control panel and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78681
Joel G.
Job Details: 06/28/2019
WASHER LG WD100CV Arrived on site to install part ordered by previous tech. Installed and verified operation. Lower washer is what needed serviced. Drain is secure. Verified no water leaks detected.
Near McQueeney, TX 78123
Brandon
Job Details: 06/28/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site for customer complaint of unit not working, found gearcase had failed, ordering gearcase, hub, and drive pulley. ; ordrng 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10721967 (drive pulley)"
Near Waco, TX 76710
Al
Job Details: 06/28/2019
WASHER WHIRLPOOL WFW87HEDW0 "Arrived to inspect front load washer smell.Ran diagnostics test mode and during the drain cycle, the unit had a fowl odor from the drain pipe.Disassembled the unit and checked the rotor. Rotor works properly.Customer told to run AFFRESH through the unit to combat the fowl water smell.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE"
Near Leander, TX 78641
Jonathan
Job Details: 06/28/2019
DRYER LG DLEX8000V Arrived on site for dryer not powering on. Customer stated that unit was working then they moved unit and it is no longer working. Performed diagnostics mode and tested unit. Found unit started and was heating. Pulled unit out to test voltage and it stop working. Tested voltage at terminal block and found no voltage at L1. Tested at wall outlet and found correct. Plugged unit in and unit started working. Moved power cord and found unit would shut down. Found short in power cord.
Near Manchaca, TX 78652
Ron
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site. Last vist unit was unplugged upon arival and complaint was that it was turning of and on. This visit unit had been plugged in prior and found that it is a complete no cool. Fans and compressor are running but there is no frost pattern at all on evaporator.Ordering compressor, evaporator, process stub and uv drier.
Near San Marcos, TX 78666
Kevin
Job Details: 06/28/2019
OVEN WHIRLPOOL WGG745S0FS00
Near Georgetown, TX 78628
Tyler B.
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW5000DW0 "Arrived on site for unit not spinning correctly, found washplate stripped, replaced wash plate and tested good, no leaks on site"
Near San Marcos, TX 78666
Kevin
Job Details: 06/28/2019
OVEN WHIRLPOOL WGG745S0FS00 Arrived on site to replace blower igniter Took one picture of both original and ordered igniters together. Will need to re-order the correct part.; ordrng 1 WPW10324738 (igntr-oven)
Near Austin, TX 78748
Leonardo
Job Details: 06/28/2019
RANGE KITCHENAID KEHU309SSS0 Arrived on site removed unit from wall. Tested lower oven thermostat sensor to find defective. Replaced sensor. The touch display was damaged and not displaying correctly. Replaced the display board and tested unit to find unit heats and display operation is as designed. Job complete
Near Wimberley, TX 78676
Robert
Job Details: 06/28/2019
WASHER LG WT1101CW Arrived on job to replace gearcase. Nut seized to gearcase. Will need to replace tub and basket and 2 man.; ordrng 1 4020FA4208J (NUT) and 1 AAJ73189801 (BALANCE ASSY) and 1 AJQ72911907 (BASKET) and 1 CNOTE (2 MAN) and 1 CNOTE (2 HOURS ) and 1 FAF30370601 (WASHER)
Near Marble Falls, TX 78654
Jonathan
Job Details: 06/27/2019
MICROWAVE GE PVM9005SJSS "Arrived on site for microwave not heating. Performed diagnostics and tested unit while measuring amp draw. Found microwave not drawing amps. Followed flow chart and tested primary switch. When pulled switch from housing found not click in place and not activating switch when door is closed. Inspected housing and found nothing broken. Inserted switch and tested unit, found unit working correctly. All tested good. Spoke with customer on user care guide."
Near Manchaca, TX 78652
Leonardo
Job Details: 06/27/2019
OVEN WHIRLPOOL WFC310S0ES1 Arrived on site to find oven door not closing correctly. Found unit door hinge assembly damaged not allowing oven door to close. Replaced unit oven door hinge. Test unit after replacing hinges and unit test good. Job complete
Near Austin, TX 78745
Ron
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW4955HW1 "Arrived onsite to install previously ordered tub, installed washer tested good no leaks. The pump was making a rattling noise found a piece of plastic in the pump outlet hose removed, washer is testing great now no rattling"
Near Austin, TX 78757
Wesley
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site and replaced control. All checks good after programming and repair.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/27/2019
OVEN MAYTAG MEW7627AB01 Arrived on site for the unit is not working. Tested the unit and found when pressing a selection the unit will display feature not available. Reset the breaker and tested the unit. Unit works properly
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/27/2019
VENTHOOD UNKNOWN WVU37UC6FS Arrived on site to replace the blower fan due to noise. Replaced the blower fan and tested unit. Unit works properly and job complete.
Near Austin, TX 78725
Ron
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived onsite for not making ice complaint, performed diagnostics found icemaker in the off position. Advised customer and grandson that bailing arm needs to be turned down to turn on the icemaker. When the arm is up ice maker is turned off . I turned icemaker on and after 5 mins I could hear icemaker filling with water."
Near , TX 78653
Steve C.
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on site for the unit will not advance through cycles. Tested the unit and found the cold water valve from the valve is off. Turn the valve on and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78717
Andy
Job Details: 06/27/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer door assembly not closing properly. Tested and inspected unit and found door seal is ripped and hinges are misaligned. Removed door seal and replaced with new. Made adjustments to door hinges and tested unit. All operations are normal. No other repairs are needed at this time.
Near Austin, TX 78753
Tyler B.
Job Details: 06/27/2019
DRYER MAYTAG MEDX655DW1 "Arrived onsite for unit collecting water, found this to be due to restricted vent, advised Cust that the complex will need to clean her vent, found cutoff popped, replaced and tested good,"
Near Austin, TX 78753
Tyler B.
Job Details: 06/27/2019
WASHER MAYTAG MVWB765FW3 "Arrived onsite for u it not filling with water or washing correctly. Ran unit and found water filling slow, and also found agitation very weak. Replaced housing and control and tested good, no leaks on site"
Near Killeen, TX 76543
Arthur B.
Job Details: 06/27/2019
WASHER MAYTAG MVWB766FW0 Arrived onsite for customer complaint of top load washer stuck on “Drain & Spin” cycle. Entered diagnostics and found error code F2E1 (Stuck Key). Cleared error codes and conducted UI button test. All buttons pass. Tested unit. Unit now works as intended. All water connections were dry at time of service.
Near Austin, TX 78744
Scott
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for basket sitting lower then normal . Replaced all suspensions rods . Ran diagnostics all checked normal , no error codes . No water leaks detected at time of service . Job complete."
Near Austin, TX 78703
Leonardo
Job Details: 06/27/2019
OVEN JENN-AIR JJW2430DS01 Arrived on site to find unit displays communication interruption error. Reset unit at breaker to find no change in error. Replaced control W10260060 and W11179310. Tested unit to find unit error corrected and unit operates as designed. Unit preheated to 350° Job completed.
Near Austin, TX 78746
Tyler B.
Job Details: 06/27/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived onsite for unit not washing, found pump and failed, replaced pump and motor and tested good, no leaks on site"
Near Austin, TX 78741
Leonardo
Job Details: 06/27/2019
MICROWAVE AMANA AMV2307PFS3 "Arrived on site to find the unit control panel not responding, opened prescreened control panel and found part is white where the unit needs stainless steel. Will order new panel W10918931.; ordrng 1 W10918931 (CONTROL PANEL STAINLESS STEEL )"
Near Temple, TX 76504
Al
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived to inspect ice maker not making ice.Confirmed the complaint and checked the ice maker motor after jumping the ice maker.Unit motor did not rotate, so I removed and replaced it.Reassembled the unit and the unit began operating as designed.Valve sent water to ice maker.Customer told to wait for ice production..ALL WATER LINES WERE DRY AT THE TIME OF SERVICE.JOB COMPLETE"
Near Austin, TX 78739
Luis
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KSSC36QTS02 "Arrived on site for not dispensing ice issue. Tested dispenser no ice,motor is powering on. Removed ice bin found coupling on shaft slipped further down not allowing shaft to engage bin,installed coupling to correct location installed ice bin tested ice dispenser unit working as designed"
Near Austin, TX 78758
Wesley
Job Details: 06/27/2019
DRYER WHIRLPOOL WED4950HW0 Arrived onnsite and found poor airflow causing unit to dry slowly. Unit otherwise functioning properly. All checks good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/27/2019
DRYER WHIRLPOOL DLEX7177WM "Remove and replace noisy moving support rollers, idler pulley, and drive belt. Dryer is clean as well as venting."
Near New Braunfels, TX 78130
Kevin
Job Details: 06/27/2019
WASHER MAYTAG MVWC416FW1 "Arrived on site and inspected washer and did not find any saved error codes, ran all functions in manual diagnostic and everything is operating properly. Pressed customer for more information on their experience and they said washer is taking forever to wash the clothes and shouldn’t be taking as long as it is. Explain to customer that washer does not have a timer function and cycle will complete when it is finished. Documented call with tech line"
Near Georgetown, TX 78628
Joel G.
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WZF79R20DW03 Arrived on site to diagnose frz with a faulty gasket. Replaced verified operation. Unit in garage and informed customer of normal condensation build up it might accumulate on gasket.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site and found temperature in freezer is 14 degrees test 47 shows 11, 48 shows 2 and will not change. Removed ice maker cover and inspected switch and found it is not working. Jumping switch will allow icemaker to cycle and fill with water. No water leaks from connections at time of service, job complete."
Near Leander, TX 78641
James
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site and installed new housing. Tested operation and found unit working properly. Job complete
Near Driftwood, TX 78619
Leonardo
Job Details: 06/27/2019
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for flames to high. Test unit and found house gas is propane and unit set to natural gas. Advised customer to get Plummer to replace orifices to propane
Near Austin, TX 78748
Luis
Job Details: 06/27/2019
REFRIGERATOR IKEA ISC23CDEXB00 "Arrived on site. Ran unit through diagnostics found ui unresponsive at times,removed ui found loose connection on ui,removed ui reinstalled ui correctly ran diagnostics changed defrost setting to basic,unit will run through a defrost cycle every 8 hours of compressor run time,checked thermistors passed,checked diffuser operation good. Unit working as designed."
Near Austin, TX 78733
Tyler B.
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived onsite for u it with 2 lights out. Replaced both lights that were out, all lights now working properly"
Near Austin, TX 78717
Andy
Job Details: 06/27/2019
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site for microwave with white light blinking. Tested and inspected unit and found no abnormal blinking. Customer stated that there is issues with the unit not keeping time. Found issues is due to when house loses WiFi connection. Instructed customer on use and care of unit and practice for best performance. No repairs are needed at this time.
Near Austin, TX 78732
Andy
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW7500GC2
Near Manor, TX 78653
Joseph C.
Job Details: 06/27/2019
MICROWAVE GE PEB9159SJ2SS Arrived on site for “display not functioning” complaint. Inspected unit and found display to be non functioning.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL KRFC704FSS02 Arrive on site for the unit doors are not leveled. Found the right door is higher than the left. Leveled the unit and the unit is working properly. All water connections are dry at the time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 06/27/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived onsite to replace compressor to top mount refrigerator from prior visit’s diagnosis. Removed compressor, dye drier and installed replacement using braising methods. Vacuumed unit down to -25psi. Charged unit with 4.5oz of R134a refrigerant. Observed frost pattern for 10 mins. Good frost pattern forming. No other issues found. No water source connected to unit at time of service."
Near Manor, TX 78653
Joseph C.
Job Details: 06/27/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “sump filling with water” complaint. Inspected unit and found drain line without pronounced drain loop. Inserted more pronounced loop. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78681
Paul
Job Details: 06/27/2019
WASHER MAYTAG MHW3505FW1 Arrived onsite for the washer with a control board issue. I found the control panel not responding with 5VDC to it. The control panel will need to be replaced. I replaced the control panel and tested the unit in diagnostics. The unit had a stored F6E3 error because the control panel had failed. I ran the auto diagnostics cycle. The unit completed the cycle and is working as designed. Call complete.
Near Austin, TX 78737
Luis
Job Details: 06/27/2019
REFRIGERATOR MAYTAG MFC2062FEZ02 "Arrived on site for freezing in fresh food. Found damper control making loud noise,found air leaking around damper when damper control is closed. Installed new damper control,added sealer around damper housing. Powered unit on tested damper control good,had damper closed checked for air around housing no air unit working as designed. ; used 1 212643 (SEALER) from stock"
Near Austin, TX 78735
Robert
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on job for complaints of no ice found icemaker stopped in mid harvest. Replaced icemaker and test new ice maker also stopped in mid cycle. Check power supply to icemaker 0v. Ordered Control and switches ; ordrng 1 W10870822 (cntrl-elec) and 1 WPW10235503 (cntrl-elec)
Near Leander, TX 78641
James
Job Details: 06/27/2019
DISHWASHER JENN-AIR JDTSS246GP0 Arrived on site and inspected unit for burning. I found a soap pod had fallen onto the heater and burned due to water being turned off to unit. Cleaned up residue from pod and leveled unit and turned water on. Tested operation and found unit working properly. Recommended customer to switch to a liquid soap. Job complete
Near Lakeway, TX 78734
Andy
Job Details: 06/27/2019
DISHWASHER JENN-AIR JDTSS243GX0 Arrived on site for dishwasher making loud noise. Tested and inspected unit and found bent hinges. Made minor adjustments and tested unit. All operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78681
Paul
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for the refrigerator with the RC not cold enough. The customer also stated the unit was not making ice and the freezer was not as cold as it should be either. I found the FC at 22 degrees and the RC at 53 degrees. I explained to the customer this was the reason for no ice. I found the RC evaporator covered in frost and ice build up. I checked the version on the main control in service step 128 and found 8.0.0. I found the left hand RC door closure defective causing the door to gap and the old version evaporator cover on the RC evaporator. The unit will need to be defrosted, the drain line checked and cleared if needed, the evaporator cover replaced, and the door closure replaced
Near Austin, TX 78749
Ron
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived onsite for icemaker not making ice, observed some ice in the bin. Performed diagnostics cycled icemaker observed some bind in motor as it was turning, water valve worked correctly. installed replacement ice, tested good"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/27/2019
OVEN WHIRLPOOL WFE540H0ES1 "Arrived on site and found terminal block has failed, after replacing oven is now operating properly. Job complete"
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/27/2019
DISHWASHER WHIRLPOOL WDF330PAHB1
Near Austin, TX 78731
Tyler B.
Job Details: 06/27/2019
RANGE JENN-AIR JGRP436WP02 "Arrived onsite for unit not making touch or timer tones, replaced control screen and tested good.no gas leaks on site"
Near Leander, TX 78641
Lou
Job Details: 06/27/2019
WASHER LG WT5170HV "arrived on site to inspect washer shaking. Upon further inspection, customer advised that the unit was washing on the delicate cycle and when it began to spin, it was spinning so fast that it’ll would hit the side of the unit. Customer advised that the load wasn’t very big. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I tilted the unit back and checked underneath and everything looks normal/new. I ran the unit through diagnostics one more time and same results. I tested the unit on a rinse/spin mode and the unit operated as designed. I checked the suspension rods and all for were good. Unit is balanced and level as well. I contacted LG Techline and spoke to Alex. I advised Alex of my findings listed above and Alex advised that the unit will begin to vibrate at 700 RPM’s and once it gets to 1100 RPM’s, it will smoothen out. He advised that clothes can sometimes get clumped up causing the unit to be
Near Austin, TX 78744
Ron
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite to install previously ordered parts, installed the replacement door lock and cap. Washer Filled washed ,drained, and spun with no problem, tested good no leaks."
Near Dripping Springs, TX 78620
Robert
Job Details: 06/27/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on job for complaints of error codes F9E0. Confirmed code in diagnostics. Reset and ran test on heating.
Near Horseshoe Bay, TX 78657
Jonathan
Job Details: 06/27/2019
ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for ice machine not producing ice and making humming noise. Performed diagnostics mode and found no water getting through inlet valve. Tested voltage at valve and found within range. Pulled unit out and inspected water. Tested water coming out of valve. Found faulty valve. Removed water valve and installed new. Tested operation and found clogged filter. All else tested good, no water leaks present.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/27/2019
WASHER WHIRLPOOL MVWB850YG1 Arrived on site for unit that is giving the unbalanced failure during operation. Found that the code is being thrown for two reasons. The bearings and seals have failed in the tub which is cracked and is leaking. And the rotor is cracked and wobbling. Unit will need new outer tub and rotor to make unit operational
Near Austin, TX 78704
Wesley
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and installed auger motor. Unit is now operating as designed. All checks good. No balance. Advised customer on repair.
Near Austin, TX 78736
Brandon
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of frost inside of freezer section, found air leak caused by loose freezer door hinge, after adjusting and tightening door hinge, unit tested good."
Near Lampasas, TX 76550
Arthur B.
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite for customer complaint of top mount refrigerator RC door opens when FC door is closed. Found RC gasket not seating good. Used heatgun to form gasket. Door now stays closed. No other issues found. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Lou
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator temps/no ice production. Tested temps in the FC=25 degrees & RC=43 degrees. Removed the freezer drawers and found ice/frost built up on the Evap cover and evaporator. The majority of the buildup was under the fan and around the bimetal. I removed and replaced the Evap fan motor & harness and tested the unit and the evaporator began to frost as designed. Due to the Fc door gasket being compressed more at the bottom right corner, I adjusted the right bracket to correct the compression. Adjusted the defrost timer in diagnostics. No water leaks observed during service, job completed."
Near Austin, TX 78735
Luis
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for cooling issue. Found unit not defrosting,checked thermistor,thermistor ohmed good. Replaced main control and ui control,secured thermistor with foil tape. Found compressor making odd noise,removed compressor,installed a new compressor. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Austin, TX 78735
Luis
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for cooling issue. Found freezer evaporator not running. Removed cover found harness making weak connection and not fully inserted into liner harness. Installed harness correctly to liner harness fan powered on.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/27/2019
REFRIGERATOR GE ZISB480RJ Arrived on job to replace solenoid for dispenser door. Customer is also having temperature issues and found the evaporator frosted.
Near Buda, TX 78610
Brandon
Job Details: 06/27/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for customer complaint of unit not washing, found water was turned off at house valves, I turned on water, unit tested good"
Near Lakeway, TX 78734
Andy
Job Details: 06/27/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site to install previously diagnosed parts. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78759
Wesley
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and installed unit nameplate and shims. All checks good. Unit is now level.
Near Georgetown, TX 78628
Joel G.
Job Details: 06/27/2019
REFRIGERATOR JENN-AIR JS42PPDBDA Arrived on site to diagnose heavy frost in frz and ff side not cooling properly. Previous companies had replaced gasket and evap fan motor thinking air leak. I found air damper frozen and not allowing proper air flow to ff side. Defrosted damper ran diags and found all components working as intended. Informed customer to give unit at least 48 hours for fridge to get down to set temps. Don’t see parts needing replaced at this time but informed customer This is where we need to start. Customer to monitor unit. Found no leaks at time of svc call.
Near Round Rock, TX 78665
Joel G.
Job Details: 06/27/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site to diagnose washer not starting a r pressing start. Ran diags and found locked rotor error code. Tried running a spin cycle and didn’t start a spin, exited diags , reentered diags, ran spin and worked fine. Stator and rotor need replaced. Drain is secure. Verified no water leaks at time of svc call.; ordrng 1 W11134159 (gearcase) and 1 W11195971 (stator) and 1 W11260238 (rotor)"
Near Austin, TX 78753
Tyler B.
Job Details: 06/27/2019
OVEN WHIRLPOOL WOD93EC0AS03 "arrived on site for unit with poor heating. Ran diagnostics and sensors checked good, ran auto tested and passed, ran bake test on upper and lower, found low heat due to drip cloths on hidden bake elements, removed and tested good Return customer.
Near San Marcos, TX 78666
Kevin
Job Details: 06/27/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and inspected refrigerator and found interior lights are off and door open indicator is showing on user interface. Refrigerator is cooling properly. Customer has found that moving around left pantry drawer bin causes interior lights to come on briefly. Removed bin and found pantry drawer Harness is damaged. Harness has been pinched by rail movement and is causing a short.No water leaks from connections at time of service collected diagnostic fee.; ordrng 1 W11170612 (PANTRY DOOR HARNESS)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/27/2019
WASHER WHIRLPOOL WFW9150WW00 Arrived on site for unit giving long fill error code. Tested unit to find that the unit is overfilling on some cycles but not others. Unit will need a new control board.
Near Austin, TX 78746
Tyler B.
Job Details: 06/27/2019
DISHWASHER KITCHENAID KDTM354DSS "Arrived onsite for unit not Turing on, found power at board but none sending out, replaced control and tested, also found touch panel not responsive. Replaced panel. And tested good with no leaks on site Control and panel covered under k-aid 5yr.
Near Austin, TX 78749
Luis
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for freezing in fresh food. Removed diffuser found diffuser door not sealing correctly allowing air to enter when diffuser door is closed,diagnosed faulty diffuser. Installed new diffuser assembly,powered unit on tested diffuser unit working as designed."
Near Blanco, TX 78606
Robert
Job Details: 06/27/2019
OVEN JENN-AIR JDRP536WP03 Arrived on job for complaints of error code. Confirmed code and found the display corrupted. Replaced display per TEC sheet. After replacement test operation.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/27/2019
REFRIGERATOR AMANA ASI2575GRB01 Arrived on site for the unit door handle came off. Found the door handle was placed on top of the unit. Reattach the door handle and the door handle is secured. Unit working properly and all water connections were dry at the time of service.
Near Austin, TX 78727
Tyler B.
Job Details: 06/27/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for refrigerator freezing foods, found diffuser stuck open, replaced and tested good, no leaks on site"