Near Taylor, TX 76574
Jerry C.
Job Details: 02/01/2019
OVEN WHIRLPOOL WOD51EC0AB03 WOD51EC0AB03 Arrived to inspect no power. I found there was no voltage to the thermal fuse and I inspected the power supply. I found there was no junction box for the pigtail connection and there was visible damage to the wire nuts. I advised the customer of my findings and that the unit should have an electrician instal a junction box and replace the wire nuts.
Near Austin, TX 78750
Paul
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite for the dishwasher with a broken upper rack. I found the right adjusted with a broken tab. I replaced the right adjuster. Call complete.
Near Burnet, TX 78611
Jonathan
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site for dishwasher upper rack not pulling out. Inspected rack and found right adjuster broken. Removed rack and both adjusters. Installed new adjusters and rack. Tested rack operation. Performed diagnostics cycle, no error codes. Monitored test cycle and checked heating element for hot temperatures. All tested good, no water leaks present."
Near Leander, TX 78641
Lou
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher not drying. Upon further inspection, I found there was no rinse aid in the dispenser. I tested the unit in diagnostics and it showed F7E1. I cleared the code and continued with testing. The unit operated as designed with no error codes and the element was reset ad was heating properly. I made recommendations for use and care, along with detergent and rinse aid use. I advised the customer to purge the hot water before turning the unit on to allow nothing but hot water to enter the unit. No water leaks observed during service, job completed."
Near Briggs, TX 78608
Al
Job Details: 02/01/2019
WASHER MAYTAG MHW5100DW0 "Arrived to inspect washer not spinning out clothes al the way. Ran diagnostics test and got no error codes. Spoke with management and gave quote for control and labor, customer declined any further service. No charge for today’s visit.CLOSE OUT CALL NO FEE."
Near Austin, TX 78701
Scott
Job Details: 02/01/2019
ICE MACHINE KITCHENAID KUIC18NNTS1 Arrived on site for no ice . Ran diagnostics and found water level sensor saying bin full when barley any water in tray. Ice is forming but not enough water was in .found one of the wires was corroded from connection .replaced pump w/sensor . All checked out normal . No water leaks detected at time of service .
Near Austin, TX 78704
Leonardo
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to test unit for unit not washing. Test unit and unit filling with plenty of water but no waster pressure. Will need new sump and motor W10805015. Rescheduled for Friday 2/1; ordrng 1 W10805015 (SUMP AND MOTOR)
Near Buda, TX 78610
Kevin
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site and found the refrigerator water line into the freezer door has a small crack at the connection. Trimmed line and re-seated it and it is now operating properly and no longer leaking. No further repair is required at this time, job complete"
Near Round Rock, TX 78681
Jonathan
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer making noises durning spin cycle and not completing spin cycle. Performed diagnostics mode and no error codes. Ran normal spin and drain cycle and found unit making a knocking noise. Ran in manual test mode and was not able to activate drain pump. Ran automatic test cycled it completed, no issues with drain pump. Removed wash plate and tested drain spin cycle and found noise continued. Removed hub and inspected, found minor wear. Replaced hub and installed wash plate and tested. Found unit is only making knocking noise in spin cycle. Removed gear case and installed new. Tested in spin cycle. Found issue with wash basket. Office to schedule appointment when ETA is available. No water leaks present at time of service.; ordrng 1 SEENOTE (SCHEDULE APPOINTMENT ) and 1 W10752719 (basket) and 1 W10876600 (DRAIN PUMP ) and 1 W11283592 (MOTOR )"
Near Round Rock, TX 78665
Wesley
Job Details: 02/01/2019
DRYER WHIRLPOOL WED8500DC0 Arrived on site and found error code for improper voltage from l2. Found working properly at time of service. Airflow still and issue has not been taken care of since last call. Advise customer to have airflow addressed. All else checks good.
Near Lakeway, TX 78738
Paul
Job Details: 02/01/2019
WASHER MAYTAG MVWB855DC3 Arrived onsite for the washer with cleaning issues. Ms stated that she gets poodle hair on her clothing and it doesn’t remove the hair. I explained to me that the washer isn’t going to let all the hair thru the holes in the basket to go down the drain. I advised ms that if the clothes were not real dirty to run them in the dryer first to try and remove the hair before loading them in the washer or brush the clothes before washing them. I ran diagnostics test 51. I found no stored error codes and the unit completed the cycle with all test passing. I did find the washer out of level and leveled the basket and tub in the chassis. Call complete.
Near New Braunfels, TX 78130
Robert
Job Details: 02/01/2019
MICROWAVE KITCHENAID KBHS109SSS05 "Arrived on job for complaints of microwave not heating. Ran amp test got 1.7 amps. Replaced magnetron tested operation, passed."
Near Austin, TX 78738
Luis
Job Details: 02/01/2019
REFRIGERATOR JENN-AIR JUD24FCERS00 "Arrived on site for no cool. Removed evaporator cover,compressor running no frost on evaporator. Checked evaporator with a uv light,found dye leaking out of heat shrink on evaporator inlet port. Diagnosed leak in evaporator called tech support evaporator is a non serviceable part unit is unrepairable. File #7724069616"
Near Smithville, TX 78957
Joseph C.
Job Details: 02/01/2019
REFRIGERATOR GE GSS20GEWPWW "Arrived on site for “freezing in fresh foods area” complaint. Installed third thermistor. Unit appears to be performing as designed. Left controls where customer had set them to. When unit gets warmer, set them back to normal. No leaks detected, at time of service."
Near Bartlett, TX 76511
Jerry C.
Job Details: 02/01/2019
DISHWASHER KENMORE 665.12773K311 "66512773K311 Arrived to instal previously diagnosed and ordered part. I removed the failed sump and transferred the existing parts. I tested the unit and checked for leaks. Operational test good, no leaks observed during service. From prior service: sump and gasket assembly $109.97 DW310 $209.99 -$50 for second appliance discount. No leaks of the water supply observed during service.
Near Temple, TX 76502
Arthur B.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW8040DW0 Arrived onsite for customer complaint of top load washer not starting and getting error code F6E2 (UI Comm Error). Unit continues to flash F6E2 and will not allow me to enter diagnostics. Unit will need new console assembly and control. R/S for Friday 2/1. All water connections were dry at time of service.; ordrng 1 W10858298 (console assy)
Near Austin, TX 78731
Scott
Job Details: 02/01/2019
COOKTOP JENN-AIR JGC1536BS00 "Arrived on site for one burner having no flame and too much flame on another burner ,found ignite wire in spark mod no completely in , .repinned igniter . As well as found something in orifice spud . Cleaned out spud . Both burners are normal now . No gas leaks detected at time of service . Job complete."
Near The Hills, TX 78738
Paul
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived onsite for the water spiciest still leaking. Ms stated that it stopped dripping for almost 2 days after the previous visit. Need to replace the water line guide and components. Ordering W11031909 GUIDE, W10819546 CLIP, & 67002816 CLIP; WATERLINE. RS for Wed 2/6.; ordrng 1 67002816 (CLIP; WATERLINE) and 1 W10819546 (CLIP) and 1 W11031909 (GUIDE)"
Near Jonestown, TX 78645
James
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and installed new sump assembly. Ran diagnostics to test operation. I found no leaks after repair and the unit is working properly. Job complete
Near Temple, TX 76501
Arthur B.
Job Details: 02/01/2019
DRYER MAYTAG MEDB855DC4 Arrived onsite for customer complaint of loud noises when dryer is tumbling. Customer provided videos. Confirmed noise. Removed from and found blower fan cracked causing noises. Ordering blower fan to complete repair. R/S for Friday 2/1.; ordrng 1 WP697772 (wheel)
Near Spicewood, TX 78669
Leonardo
Job Details: 02/01/2019
RANGE GE JB655SK4SS Arrived on site to test unit for broiler not working and unit making a huge pop. Test unit and found melted broiler element causing element to short and pop. Will need new broiler element WB44X30616 rescheduled for Thursday 2/7 ; ordrng 1 WB44X30616 (BROILER )
Near Austin, TX 78745
Kevin
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to inspect and washer and found and no saved error codes, started a load of four full-size sheets, showed customer how washer measures The clothing and add the appropriate amount of water. Showed customer how items are agitated into the water, washer is operating as designed, no repair is needed at this time. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Jonathan
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site for dishwasher not cleaning dishes. Performed diagnostics mode, no error codes. Tested amp draw to element found within range. Tested hot temperatures from element. Spoke with customer on user care guide and recommend to run a clearer though unit. All tested good, no water leaks present."
Near Austin, TX 78704
Luis
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for faulty compressor. Removed compressor and drier installed new compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec. Orion control that came with compressor is wrong,harness does not match with cabinet harness. Installed Orion control that tech ordered,powered unit on compressor powered on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78748
Kevin
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ0 "arrived on site and found that when water dispenser is pressed there is no water flow but valve is energized, if you hold The dispenser button down it will start dripping and then dripping faster and ultimately dispense water. Already added pressure regulator on a previous visit and this had no effect spoke with tech line. Valve, UI, filter head, and add permagum two slightly block return air SR7724047356; ordrng 1 W11162042 (FILTER HOUSING ) and 1 W11203289 (UI) and 1 WPW10179146 (valve-inlt)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site for unit not filling with water, found control sending voltage to valves but valves buzzing, replaced valves and tested a load and tested good. No leaks on site"
Near Austin, TX 78719
Joseph C.
Job Details: 02/01/2019
DRYER MAYTAG MEDC215EW1 Arrived on site for “not coming on” complaint. Inspected unit and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78738
Brandon
Job Details: 02/01/2019
RANGE JENN-AIR JGRP436WP02 "Arrived on site to replace control board, after replacing and programming board, unit was not working properly, found faulty appliance manager control, ordering part. ; ordrng 1 W10888661 (cntrl-elec)"
Near Lakeway, TX 78734
Brandon
Job Details: 02/01/2019
COOKTOP JENN-AIR JEC4536BS00 "Arrived on site for customer complaint of unit beeping and turning off during cooking, checked for proper voltage, tested good, called techline and they instructed me to replace power supply control and UIB. Ordering parts. sr# 7724044279; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10260060 (cntrl-elec) and 1 WPW10545377 (cntrl-elec)"
Near New Braunfels, TX 78130
Robert
Job Details: 02/01/2019
REFRIGERATOR FRIGIDAIRE LGHC2342LF "Arrived on job for complaints of no ice and only crushed ice. Found Solenoid stuck in up position. Corrected positioning. Checked water pressure, recommended customer replaces filter."
Near Johnson City, TX 78636
Brandon
Job Details: 02/01/2019
REFRIGERATOR ELECTROLUX EI24RD10QS0 "Arrived on site for customer complaint of doors not aligned properly, found doors needed adjusting, after adjusting unit tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 02/01/2019
OVEN WHIRLPOOL WOD51EC0AS04 Arrived onsite and found bad oven sensor. Replaced oven sensor. All else checks good. Unit is now operating as designed.
Near Jonestown, TX 78645
James
Job Details: 02/01/2019
WASHER AMANA NTW4516FW2 Arrived on site and installed new control. Ran calibration and auto diagnostics. Unit now functions properly and no fault codes found. Job complete
Near La Grange, TX 78945
Joseph C.
Job Details: 02/01/2019
COOKTOP JENN-AIR JGD3430WS00 Arrived on site for “sparking when off” complaint. Inspected unit and found no issues and no leaks
Near Meadowlakes, TX 78654
Cliff
Job Details: 02/01/2019
REFRIGERATOR/TOP GE GYE22HSKHSS Arrived on site to diagnose a refrigerator that is building frost in the freezer. Tested unit and found gapping in cabinet causing frosting. Sealed the gapping with food safe silicone and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Jonestown, TX 78645
James
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site and installed new inner door, outer door, ui and installation hardware. Tested unit for proper operation and leaks. Found unit working properly and all water connections dry at time of service. Job complete"
Near Killeen, TX 76542
Arthur B.
Job Details: 02/01/2019
DISHWASHER GE GDF620HMJ0ES Arrived onsite for customer complaint of dishwasher not starting but light come on. Removed control panel and found control board shorted where main pump connects. Also found main pump motor burnt up as well. Unit will need control and returning with main pump and drain pump. Next customer available is 2/7. All water connections were dry at time of service.; ordrng 1 WD21X21916 (machine control good) and 1 WD35X10382 (kit - piranha clamps)
Near Manchaca, TX 78652
Luis
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Arrived on site for loud noise. Found freezer not running through a defrost cycle. Ran diagnostics E1 error on freezer thermistor short on thermistor. Defrosted evaporator replaced fan motor that includes thermistors.
Near Austin, TX 78738
Luis
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXS03 Arrived on site for freezing in fresh food. Removed diffuser assembly found broken hinge on diffuser door diagnosed unit will need new diffuser assembly. Installed new diffuser powered unit on ran diagnostics on diffuser door opening and closing correctly.
Near Austin, TX 78739
Leonardo
Job Details: 02/01/2019
OVEN WHIRLPOOL KOSE500ESS03 Arrived on site to replace frame glass and door glass. Opened box and found frame glass damage will need to re order part WPW10709147 rescheduled for Monday 2/4 per customers request. ; ordrng 1 WPW10709147 (FRAME GLASS )
Near Austin, TX 78702
Scott
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KUDF204ESB00 Arrived on site for unit beeping . Found door switch was not functioning properly . Ordering switch . No water leaks detected at time of service . Please call to set return visit ; ordrng 2 W10721454 (switch)s
Near Cedar Park, TX 78613
Lou
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to inspect dishwasher door rubbing. Upon further inspection, the customer just had the unit installed and the door was rubbing on the right side upper corner. I leveled the unit and the door opened and closed correctly. I placed the unit in diagnostics and tested. The unit operated as designed with no error codes. I recommended types of detergents and rinse aids to use and provided some use and care tips. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Brandon
Job Details: 02/01/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of dryer not working, found blown fuse, I replaced fuse, unit tested good."
Near Driftwood, TX 78619
Brandon
Job Details: 02/01/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of F5E1 error code during self clean. Called techline, tested door latch, latch tested good, I reset control and cleared error codes, unit tested good. 7724047925"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced UI and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for UI to sync. All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced UI and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for UI to sync. All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced UI and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for UI to sync. All functions tested OK. No leaks present. Job complete"
Near Austin, TX 78723
Scott
Job Details: 02/01/2019
RANGE KITCHENAID KSGG700ESS0 Arrived on site for fan error code .tried hard reset and control reset . Got error again in preheat . Replaced blower fan . Ran successfully a pre heat . No gas leaks detected at time of service .job complete .
Near Leander, TX 78641
Lou
Job Details: 02/01/2019
DRYER WHIRLPOOL WED8000DW4 "arrived on site to inspect dryer door. Upon inspection, I found that the top left corner of the door was warped and not sealing properly. I am ordering the inner and outer door panels, the front chassis panel, both hinges, nameplate and strike and will return with the door catch and CNOTE LSO. Due to out of stock parts, the office will need to schedule return service. No lint observed during service.; ordrng 1 CNOTE (LSO) and 1 W10614976 (door) and 1 W10850024 (hinge) and 1 W10850044 (hinge) and 1 W10875869 (panel) and 1 W11133036 (DOOR) and 1 W11163826 (STRIKE ) and 1 WPW10393264 (nameplate)"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 02/01/2019
OVEN KITCHENAID KOSE500ESS01 Arrived on site to diagnose an oven that is making unusual noise. Found blower cover/upper unit panel shifted due to heat wear causing loud vibration noise. Adjusted cover and tightened conv fan screws as they were loosening. Tested unit and found all is working properly at this time.
Near Burnet, TX 78611
Cliff
Job Details: 02/01/2019
WASHER MAYTAG MVWC416FW1 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found hot water valve solenoid leaking. Water valve assembly will need to be replaced to complete repairs. Return date is set for 2/4/19.; ordrng 1 W11210459 (VALVE)
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL ED2KVEXV001 "Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced icemaker and cycled, all functions tested ok. Check#5078. No leaks present. Job complete."
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL ED2KVEXV001 "Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced icemaker and cycled, all functions tested ok. Check#5078. No leaks present. Job complete."
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL ED2KVEXV001 "Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced icemaker and cycled, all functions tested ok. Check#5078. No leaks present. Job complete."
Near New Braunfels, TX 78132
Robert
Job Details: 02/01/2019
DRYER WHIRLPOOL WED92HEFC0 Arrived on job for complaints of not drying. Tested cycle found no heat. Inspected heating element found open. Replaced heating element. Ran test cycle and heating returned.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for unit not filling with water. Found valve receiving voltage and buzzing, water was on, replaced valve and tested good. No leak on site"
Near Georgetown, TX 78628
Jonathan
Job Details: 02/01/2019
COOKTOP GE PGP953SET5SS Arrived on site for cooktop middle burner sparking when light left front burner and back right burner not working. Performed diagnostics and tested burners. Disassembled unit to gain access to valve. Found rear right burner valve ceased and sparking is normal operation on all burners when igniting. Schedule return for Monday the 4th. Customer needs 30 minutes call ahead. ; ordrng 1 WB19T10084 (valve gas/ RIGHT REAR )
Near Kyle, TX 78640
Luis
Job Details: 02/01/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Arrived on site for faulty ice container. Installed new ice container added ice tested ice dispenser. Dispenser dispensing both crushed and cubes ice correctly.
Near Austin, TX 78738
Brandon
Job Details: 02/01/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit not cooking evenly, found bake and broil elements were good, found faulty control. Ordering control. ; ordrng 1 W10839510 (cntrl-elec)"
Near Kempner, TX 76539
Arthur B.
Job Details: 02/01/2019
DISHWASHER MAYTAG MDB7749AWQ2 Arrived onsite to remove and replace dishwasher console from prior tech’s diagnosis. Removed faulty control panel. Installed new replacement. Reassembled and tested unit. Unit now works as intended. All water connections were dry at time of service.
Near Round Rock, TX 78681
Jonathan
Job Details: 02/01/2019
MICROWAVE WHIRLPOOL WOC97EC0HZ00 "Arrived on site for oven microwave combo unit. Performed diagnostics mode and checked fault code history, F6-E0 UI has lost communication. Checked continuity on harness to control. Powered unit and off. Tested fault code. Tested door and found light coming on. According to tech sheet instructions, it states to replace UI. Gained access to UI, removed failed UI and installed new. Installed unit and tested operation. All tested good."
Near Lockhart, TX 78644
Robert
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW7500GW2 "Arrived on job for complaints of bushing sticking out. removed lid,pushed bushing back into place, put lid back on tested functionality passed."
Near Kempner, TX 76539
Al
Job Details: 02/01/2019
WASHER WHIRLPOOL WFW9150WW00 Arrived to install previously ordered part. After authorization I removed and replaced the control. Unit would not power up with new control connected. Removed the NEW defective control and replaced it with the original control. I tested the unit with a load of towels and unit tested as designed.
Near Bartlett, TX 76511
Arthur B.
Job Details: 02/01/2019
WASHER GE GTW680BSJ5WS "Arrived onsite for customer complaint of top load washer leaking from top front of unit. Removed top and found she bleach dispenser is used, splashed and not enters unit. Ordering new tub ring. R/S for Monday 02/04. All water connections were dry at time of service.; ordrng 1 WH44X24150 (TUB COVER)"
Near Georgetown, TX 78626
Jonathan
Job Details: 02/01/2019
WASHER LG WT5101HW Arrived on site for washer getting UE error code. Customer stated than 9 minutes left in spin cycle she would get a UE error and she would shift clothing and unit would complete cycle. Performed diagnostics mode and tested operation. Inspected suspension found suspension had minor rust. Found unit is a 2010 model and possibly falls under recall. Customer needs to contact LG @ 1-866-558-2559 to have software update. If problem continues after software would recommend to replace suspension. S
Near Austin, TX 78748
Leonardo
Job Details: 02/01/2019
DISHWASHER GE GDF630PGMBB Arrived on site to test unit for unit leaking. Test unit and kind not closing all the way on right side. Opened door and found screw not letting door close. Advised customer unit was installed incorrectly and the GE doesn’t cover installation issue. Took pictures of screws. Unit needs to be anchored from the outside not inside.
Near Marble Falls, TX 78654
Cliff
Job Details: 02/01/2019
DISHWASHER GE PDW8280J03SS Arrived on site to inspect dishwasher for flood damage. Found all parts and components fully functional at this time and no repairs are needed. Unit was not hooked up to water at this time so I was not able to check for leaks.
Near Kingsland, TX 78639
Cliff
Job Details: 02/01/2019
WASHER GE GUD24ESSJWW Arrived on site to diagnose a washing machine is not spinning clothes. Tested unit and found shifter not fully wired causing it not to operate properly. Rewired shifter properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDPE234GPS0 "arrived on site to inspect dishwasher dispenser issues. Upon further inspection, I found that the dispenser detergent door latch was broken. I removed and replaced the dispenser and tested the unit and it operated as designed with no error codes. I leveled the unit and I made recommendations for detergent/rinse aid use and use and care tips. No water leaks observed during service, job completed."
Near Lakeway, TX 78738
Luis
Job Details: 02/01/2019
ICE MACHINE WHIRLPOOL GI15PDXZS1 "Arrived on site for no ice. Unit not powering on,diagnosed failed external drain pump. Removed faulty drain pump,installed new drain pump added water to pump, pump powered on and drained water. Checked all tubing connections no leaks unit working as designed."
Near Round Rock, TX 78681
Jerry C.
Job Details: 02/01/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "KUIX505ESS1 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the compressor, drier and service port and vacuumed the system. I verified vacuum and then charged with the mfg prescribed amount of refrigerant. During testing I found the condenser fan had failed and I removed and replaced it. I tested the unit and it operated as designed. No leaks observed during service."
Near Austin, TX 78759
Scott
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site ,installed inverter . Found compressor is completely dead . Fridge is going to need sealed system . Customer would also like to have fridge RT side door gasket replaced as well as having water dispenser issue slow flow . Ordering compressor,uv dryer ,service port, heat exchanger , evap, door gasket fridge , water valve , filter housing , filter . Again bring this to Chase !!!!; ordrng 1 EDR5RXD1 (filter) and 1 HEATEXCHANGER and 1 SERVICEVALVE and 1 UVDRYER and 1 W10841139 (compressor) and 1 WEIGH4HRS and 1 WP2209022 (housing) and 1 WP2266902 (gasket-fip) and 1 WP2306093 (evaporator) and 1 WP2317883 (valve-inlt)"
Near Austin, TX 78748
Kevin
Job Details: 02/01/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived on site and found when connected to power washer is continually running drain pump. Attempted to test components in diagnostic cycle but control is not operating. Replaced control and it will now calibrate properly and all function has returned. No water leaks from connections at time of service.
Near Austin, TX 78753
Joseph C.
Job Details: 02/01/2019
WASHER GE WCSR4170G1WW "Arrived on site for “not spinning out clothes” complaint. Inspected unit and found door switch wiring, from previous repair, had lost contact. Reattached switch and placed in holding clip. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Wimberley, TX 78676
Robert
Job Details: 02/01/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF "Arrived on job for complaints of not producing ice. Found the valve not supplying water to ice maker or despiser. Replaced valve and tested operation,passed. No leaks detected at time of service recommended replacement of water filter."
Near Austin, TX 78759
Scott
Job Details: 02/01/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for unit not starting . Ran diagnostics unit wouldn’t agitate or spin , just a small hum. Found cap terminals bent and broken but wire HARNES connection is in good shape . Replaced cap and tested unit , washer ran complete cycle , all features function properly . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78738
Brandon
Job Details: 02/01/2019
DRYER GE DEVH680GJ1MS "Arrived on site for customer complaint of long dry times, found exhaust temperature was good and within range, unit cycles great, found venting issue. Instructed customer to have vent cleaned. Collected service fee on cc."
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT730PAHB0 "Arrived on site. Check for washing issues. Found motor locked up. Replaced sump and motor and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT730PAHB0 "Arrived on site. Check for washing issues. Found motor locked up. Replaced sump and motor and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT730PAHB0 "Arrived on site. Check for washing issues. Found motor locked up. Replaced sump and motor and cycle, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78704
Paul
Job Details: 02/01/2019
WASHER WHIRLPOOL WET4027HW0 Arrived onsite for the washer that won’t get past the filling part of the cycle or stop filling with water. I ran auto diagnostics to test the unit and the unit worked as designed. I checked stored error codes and had an F5E1. I found no issues with the lid switch and suspect the customer pressed start with the lid open. I went over detergent use with the customer. The unit is working as designed. Call complete.
Near Lago Vista, TX 78645
James
Job Details: 02/01/2019
RANGE GE JK5500SF6SS Arrived on site and installed new door latch assembly. Tested for proper operation and found unit working properly. Job complete
Near Buda, TX 78610
Kevin
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW8500DC4 "Arrived on site and found detergent siphon is not attached properly, after correcting used diagnostic cycle in order to verify it is operating properly. No water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site and installed sump and motor. All checks good.
Near Bertram, TX 78605
Jonathan
Job Details: 02/01/2019
MICROWAVE WHIRLPOOL WMH32519HZ0 "Arrived on site to install previous diagnosed parts. Removed microwave to gain access to blower. Removed failed control and installed new. Removed failed blower and installed new. Mounted microwave and tape exhaust vent in. Tested fan, hood light and heating operations. All tested good."
Near Leander, TX 78641
James
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL JS42PPFXDA "Arrived on site and checked pressures and found that the sealed system was balanced at 20 psi on the low and high side. Ran sealed system to test compressor and found to be pressurizing properly. After system balanced o found it to be up to 50 psi. Called tech line and spoke to TJ 7724043273. Unit appears to have an internal leak as there is no visible dye on evaporator, exchanger, compressor, condenser or visible copper lines. Unit is being sent over to review and whirlpool will contact customer."
Near Austin, TX 78730
Scott
Job Details: 02/01/2019
DISHWASHER UNKNOWN KUDT03FTBL3 Arrived on site for poor washing and dispenser . Found wash motor working but very weak pumping of water . Dispenser catch is broken off . Will need to order dispenser and sump and motor. No water leaks detected at time of service . ; ordrng 1 AUTHO and 1 WPW10199696 (dispenser) and 1 WPW10780877 (pump&motor)
Near Spicewood, TX 78669
Leonardo
Job Details: 02/01/2019
RANGE KITCHENAID KSDB900ESS0 Arrived on site to test unit for F8E0 fan. Replaced fan whirlpool covered the part. Replaced fan test unit an dunit test good job complete
Near Kyle, TX 78640
Brandon
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on site for customer complaint of no ice production, found ice maker fill tub was leaking, ordering fill tube. ; ordrng 1 67006317 (tube-water)"
Near Austin, TX 78758
Wesley
Job Details: 02/01/2019
WASHER WHIRLPOOL WFW3090GW "Ordering latch to repair f13 error. Unit not power accessible at time of service. If maintenance is not available, acquire keys for the maintenance room to service unit. ; ordrng 1 W11035628 (LATCH)"
Near Austin, TX 78721
Scott
Job Details: 02/01/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for no drain washer . Found drain motor failing . Getting correct voltage , bad readings on drain motor . Replaced pump .ran diagnostics good . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78732
Luis
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KUWR304EBS00 Arrived on site for noise issue. Found compressor causing vibration noise with bottom of cabinet. Added sealer and rubber grommets under compressor to prevent vibration on bottom of cabinet added rubber grommet to condenser support. Powered unit on compressor and fans running no vibration noise after repair. Called partner team gave history on unit and repairs done file# 7723973701
Near , TX 78610
Kevin
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and ran test 57 and found icemaker cycled properly, Ran test 45 and it did not fill with water. Inspected fill tube and found it is frozen. Cleared tube of ice, after clearing test 45 ran properly. If situation happens again will need to bring back tube heater to correct issue. No water leaks from connections at time of service, job complete"
Near Austin, TX 78756
Luis
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for unit missing ice door assembly Installed new ice door assembly, ran diagnostics ice dumped from icemaker to bin,ran fill test passed. Checked ice door closure good unit working as designed."
Near Round Rock, TX 78664
Jonathan
Job Details: 02/01/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site for washer making clicking sound when in spin mode. Inspected insulation. Performed diagnostics mode and checked for fault codes, found error F7-E5 shifter failure. Ran automatic test cycle and tested inlet valve operating. Tested agitation and spin cycle. Ram wash plate and inspected basket and groves . Gained access to gear case and found oil at bottom and around gear case. Tested unit with a small size comforter on bedding cycle. Will return with gearcase and wash plate. Schedule return for Monday the 4th. Advised customer to keep load size minimum until repair is made. ; ordrng 1 W10811956 (GEARCASE ) and 1 W10902814 (WASH PLATE )"
Near Austin, TX 78748
Leonardo
Job Details: 02/01/2019
DISHWASHER KITCHENAID WDT920SADM2 Arrived on site to test unit for unit leaking. Ran unit and could not duplicate problem. Customer said she has run it and not leak. It has only leak once could not duplicate problem. Job complete.
Near Austin, TX 78747
Scott
Job Details: 02/01/2019
OVEN WHIRLPOOL WFG540H0ES0 Arrived on site for oven not igniting . Found igniter bar had pulled away from tube . Replaced igniter and had to reshape flame spreader . Tested oven all checked normal . No gas leaks detected at time of service . Job complete .
Near Killeen, TX 76541
Al
Job Details: 02/01/2019
DRYER WHIRLPOOL DDC4400T3WH Arrived to inspect dryer not drying. Confirmed the complaint and disassembled the unit and replaced the heater assembly with the customers part. Reassembled the unit and unit tested as designed.
Near Wimberley, TX 78676
Robert
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Arrived on job for complaints of water not deepening. Determined housing was bad. Replaced housing, water flow up to the filter. Customer to replace filter. No leaks detected at time of service."
Near Harker Heights, TX 76548
Al
Job Details: 02/01/2019
DRYER MAYTAG MEDB765FC0 "Arrived to inspect unit not operating. Removed panel and checked the continuity on all internal parts, checked voltage at the unit and checked door switch. Checked UI and found unit wasn’t responding to customers touch. INSTRUCTED customer on proper operation of machine and unit worked as designed. Customer now understands how to use unit.JOB COMPLETE."