Service History 722 - Appliance Express

Near Buda, TX 78610

Leonardo

Job Details: 01/22/2021

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to test unit for door glass broken. Replaced door. Test unit and unit test good job complete.

Near Leander, TX 78641

Lou

Job Details: 01/22/2021

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site to install previously diagnosed and ordered part. Due to the grill/toe plate being broken I removed and replaced the toeplate/grill. No water leaks observed during service, job completed."

Near Smithville, TX 78957

Andy

Job Details: 01/22/2021

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer not operating properly. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near San Marcos, TX 78666

Richard

Job Details: 01/22/2021

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived onsite for the refrigerator not cooling. Installed new compressor and dryer and added Freon and pressures are good and holding. Refrigerator is cooling down. This was not a lockring system. Complete

Near Austin, TX 78750

David Z

Job Details: 01/22/2021

COOKTOP GE PP989SN3SS "Arrived on site to install front right element to resolve broken inner heating coil. Replaced element and retested. Verified all elements are fully working, and blower is running.

Near Georgetown, TX 78633

James

Job Details: 01/22/2021

RANGE WHIRLPOOL WCG51US0DS00 Arrived on site and tested operation. Found no gas getting to left front orifice holder. Removed tubing between valve and orifice holder and found gas flowing through valve. Attempted to blow air through tubing and no air would flow. Used pipe cleaner and found grease has clogged tubing. Cleaned tubing and reassembled unit. Tested operation and found unit working properly.

Near Pflugerville, TX 78660

Jimmy J.

Job Details: 01/22/2021

RANGE WHIRLPOOL WFC315S0JS0 Arrived on site for Range Dent on Top. Found control panel with a large dent on the top right side. Ordering new control panel in stainless finish to come back and complete repair. ; ordrng 1 W11336701 (Control Panel Stainless)

Near Burnet, TX 78611

Cliff

Job Details: 01/22/2021

WASHER MAYTAG MVWB835DW1 Arrived on site to diagnose a washing machine that will not turn on. Tested unit and found control panel shorted out. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service

Near Jarrell, TX 76537

James

Job Details: 01/22/2021

MICROWAVE MAYTAG MMV1153BAW Arrived on site and tested operation. Found top of door pushing out and not making contact. Inspected door and found door is coming apart and will not stay together properly.

Near Leander, TX 78641

Tommy

Job Details: 01/22/2021

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived onsite for orange flames. Upon arrival found unit operating as designed flames coloration is correct. Took photo of flames to document. Job Completed.

Near Austin, TX 78726

Justin

Job Details: 01/22/2021

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site for drawers in RC not closing properly. Found pantry drawer not sitting on rails correctly. Adjusted drawer and unit is now working as designed. Call complete.

Near Andice, TX 78628

Jonathan S

Job Details: 01/22/2021

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for cooktop flames not going to low settings. Found unit converted on propane and valves were not adjusted after converting. Adjusted all valves and tested operation. All tested good.

Near Austin, TX 78732

Brandon

Job Details: 01/22/2021

DRYER WHIRLPOOL GEQ9800PW2 "Arrived on site for customer complaint of unit not starting a cycle, found broken belt, ordering belt and idler. Heater, fuse, tstat, all tested good. ; ordrng 1 279640 (Idler) and 1 661570V (Belt) and 1 Cnote (Office to reschedule)"

Near Cedar Park, TX 78613

Paul

Job Details: 01/22/2021

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived onsite for a refrigerator thats not cooling again. I found the evaporator completely packed in frost not allowing any air movement. I found the fan running properly. I checked the temp of the evaporator thermistor and found it at 33 degrees. I tested the resistance of the thermistor and found it at 8.5K ohms and in range. I ran service diagnostics and found the heater working and no failures. I defrosted the coil. I found the gaskets around the cover getting bad so I replaced them. I found no warm air leaks and the drain line clear. I suspect the control possibly failing again. Ordering W11282569 CONTRL-BOX & WPW10384183 THERMISTOR. Office to RS.; ordrng 1 W11282569 (CONTRL-BOX) and 1 WPW10384183 (THERMISTOR)

Near Leander, TX 78641

Lou

Job Details: 01/22/2021

RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site to inspect range oven not heating. Upon further inspection, I tested the upper oven and found the ignitor not illuminating. I tested the ignitor and found it bad. Removed and replaced the ignitor and retested and the ignitor failed to come on. I found on the connection from the main harness, one of the pins had pulled out. Adjusted & secured the pin and retested and the unit and it is operating as designed. No gas leaks detected during service, job completed."

Near Georgetown, TX 78628

Lou

Job Details: 01/22/2021

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to perform sealed system on the unit due to the compressor going bad. Removed and replaced the compressor, drier, access valve and inverter board and vacuumed the system. Added 5.5oz of 134a refrigerant and tested the unit. Unit is holding pressure and cooling. Also found the water inlet hose leaking at the valve. Recommended that the customer purchase a new hose. Water turned off to the unit at the wall due to the leaking hose. Job completed."

Near Bertram, TX 78605

Cliff

Job Details: 01/22/2021

WASHER WHIRLPOOL WFW3090JW0 Arrived on site to replace control and pressure switch for washer. Replaced both parts but was not able to test unit as unit was not installed at time of service. Advised homeowner if there are any issues to contact and schedule.

Near Bastrop, TX 78602

Andy

Job Details: 01/22/2021

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to install previously diagnosed part. Inspected new parts and found damaged. Ordering parts. Please inspect prior to service. Office to schedule return trip.; ordrng 1 SEENOTE (PLEASE INSPECT ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 3 W11097777 (panl-cntrl)s

Near Manor, TX 78653

Matthew

Job Details: 01/22/2021

WASHER MAYTAG MVWB835DC4 Arrived onsite for cluncking noise during spin cycle. Put unit in diagnostics and and had no stored error codes. Ran auto cycle and all passed. Removed lid and pushed basket and heard noise coming from suspension rods. Demonstrated to customer to confirm noise and customer confirmed. Rods still have some resistance but are noisy.

Near Austin, TX 78729

Kayman

Job Details: 01/22/2021

DISHWASHER WHIRLPOOL WDT730PAHV0 Arrived onsite to install previously diagnosed parts. I installed the console and UI. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

Near Cedar Park, TX 78613

Kayman

Job Details: 01/22/2021

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for refrigerator making loud noise and freezing food on the RC. Upon inspection I found the diffuser failed and making a loud scratching or grinding noise. I will need to order the Diffuser (W11164593) and returning with controls just Incase. ; ordrng 1 W11164593 (diffuser)

Near Manor, TX 78653

Matthew

Job Details: 01/22/2021

RANGE WHIRLPOOL WFC150M0EB4 Arrived onsite to replace previously diagnosed parts. Replaced LR burner and switch. Tested unit and unit is functioning properly. All burners and switches are functioning. Job complete

Near Austin, TX 78717

Justin

Job Details: 01/22/2021

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for cooktop not sparking. Upon further inspection I found ignitor and holder orifice not aligned correctly and had to gain access to holder and adjust. Could not gain access to M&S number. Unit now working as designed. Call complete.

Near Pflugerville, TX 78660

Jimmy J.

Job Details: 01/22/2021

RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site for SAFETY Range burner will not shut off In Warranty - Full Coverage. Found FRONT right element staying hot while in the off position. Found switch to this burner had shorted. Also found BACK right connector not connected fully to the switch. With this, the BACK right burner was not illuminating the cooking on light when this element was in the on position. Now that the connector to the BACK right switch is fully connected the light comes on every time. No further repairs needed. Job completed"

Near Austin, TX 78733

Kevin

Job Details: 01/22/2021

COMPACTOR WHIRLPOOL KTTS505ESS0 "Arrived on site and Found customer is not able to release canister lock, show them the correct way to disengage it to remove compacted trash. Trash compactor is working properly, job complete"

Near Leander, TX 78641

Jonathan S

Job Details: 01/22/2021

VENTHOOD UNKNOWN UVL6036JSS0 "Arrived on site for venthood lights flickering on low. Inspected unit and work area. Tested light operation and found low lights are hertz flickering. Tested incoming voltage and found correct. Called Whirlpool tech support and spoke with Sterling. He stated issue is normal operation. Not able to document at this time, due to system down at time of call. Info was taken and when system are backup a sr# will be created. All other operations tested good."

Near Kingsland, TX 78639

Cliff

Job Details: 01/22/2021

RANGE WHIRLPOOL WGE745C0FH01 Arrived on site to diagnose a range with a switch that will not turn. Found left front Internet switch not fully mounted. Remounted switch properly and tested unit. Found all is functioning properly at this time.

Near Temple, TX 76502

Tyler

Job Details: 01/22/2021

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived on site for a refrigerator not dispensing ice or water according to the customer but unit would make ice just fine. Upon further inspection of the unit I was able to verify and find that the issue with the dispenser was with the main UI control on the front of the fridge there was a loose wire harness that was inside the Y causing the dispenser not to be activated with how it was wired into the Y itself I didnt replace the wire make sure that the new wire connection was tighten up that it would not come loose and causes issue to come back. I then re-test the dispenser and verify that it now dispensers ice and water as designed. Call complete

Near Austin, TX 78704

Wesley

Job Details: 01/22/2021

DRYER GE GTD65GBSJ3WS "Arrived onsite and found unit venting obstructed. Advised customer that dryer is operating as designed, however venting will need to be cleared/repaired to correct issue."

Near Austin, TX 78749

Kevin

Job Details: 01/22/2021

DRYER WHIRLPOOL WED6120HW0 "Arrived on site and found customer is experiencing very long dry times, used airflow meter and found no airflow when vent hose is connected. Disconnected vent hose and airflow meter is now showing good. There is water also coming out of that hose when it is detached from dryer. Vent to the exterior of the home will need to be clean/clear in order to correct issue. Job complete"

Near Georgetown, TX 78628

Tyler

Job Details: 01/22/2021

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to install previously diagnosed ui console. Upon further repair of the unit I was able to reset and reconnect WiFi to oven and insure all heating and main hardware in unit was functioning as designed. Call complete

Near China Spring, TX 76633

Jonathan M

Job Details: 01/22/2021

DISHWASHER GE GSD4000N20BB Arrived on site for a dishwasher that wont drain. Inspected unit and work area. Confirmed customer complaint and found the drain pump not coming on. Removed the collection chamber and found the ball stuck in the drain hose chamber. Remove the ball and placed it back in the top underneath the filter. Tested unit again and had a similar result. Placed in service diagnostics and attempted to turn on the drain pump and auxiliary motor. Found solenoid would click but no movement of water inside the unit.; ordrng 1 WD26X10034 (mechanism s/s asm)

Near Georgetown, TX 78633

Jonathan S

Job Details: 01/22/2021

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to install previous diagnosed part. Removed failed inlet valve and installed new. Tested water operation. All tested good, no water leaks detected.

Near Driftwood, TX 78619

Richard

Job Details: 01/22/2021

FREEZER WHIRLPOOL KRMF706EBS01 "Arrived onsite for the refrigerator freezer section making a fan noise. During testing found that the freezer evaporator is frozen solid causing the issue. There is a defrost issue. Will need to replaced HV control, UI, evaporator fan and thermistors. ; ordrng 1 W11330971 (Ui)"

Near Waco, TX 76710

Jonathan M

Job Details: 01/22/2021

REFRIGERATOR WHIRLPOOL KSC23C8EYW02 "Arrived on site for refrigerator that water from the icemaker. Inspected unit and work area. Customer advised they had another company out numerous times for this repair. He says that the unit will make ice OK twice and then itll start spreading water all over the front of the door coming from the dispenser and will leak all over the floor. They advised that the prior company has replaced the user interface, the mirror board, main control board, evaporator fan, ice maker, and has added pads to his door to keep the door sealed. Placed an in-service diagnostics and tested the ice level sensor. Sensor showed in unit was not for in the bin was in place. Removed icemaker cover and found ice clump getting stuck in the icemaker causing the unit to overflow when filling. Remove ice club and tested the icemaker fill test. Unit filled properly. I called whirlpool Techline and spoke to Joel SR# 7729804400. He advised that this specific model has had numerous

Near Meridian, TX 76665

Jonathan M

Job Details: 01/22/2021

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Disassembled unit and replaced the evaporator fan assembly. Tested unit in service three and found evaporator fan still not coming on. Tested voltage going to the evaporator fan through the harness and found intermittent voltage. Removed wire harness from the connector going into the cabinet and found corrosion and a corroded pin stuck inside the connector coming from the refrigerator cabinet. Took photos. The corroded connector appears to be the neutral for the evaporator fan.

Near Austin, TX 78738

Brandon

Job Details: 01/22/2021

MICROWAVE KITCHENAID KBHS109BSS00 "Arrived on site for customer complaint of unit not powering on, found wires at junction box melted and shorted, instructed customer to call electrician."

Near Temple, TX 76504

Tyler

Job Details: 01/22/2021

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site for refrigerator not making ice in the freezer compartment. Upon arrival I found that the cost of the icemaker not working was that the previously connected harness had come undone again and this was due to the lock on the harness mechanism itself breaking I was able to reattach a new locking harness under the wire and ensure that the wiring or not coming down again and the icemaker is now functioning as designed. Call complete

Near New Braunfels, TX 78132

Andrew

Job Details: 01/22/2021

WASHER MAYTAG MVW7232HW0 "Arrived on site to test unit for excessive shaking. Tested unit and unit was shaking heavily. Replaced all four suspension rods. Calibrated unit, tested in all different functions Advised customer unit is now operating as designed. Also advised customer on loading procedures. No leaks detected at time of service. Job complete."

Near Marion, TX 78124

Noah D

Job Details: 01/22/2021

DISHWASHER WHIRLPOOL ADB1400AGB1 "Arrived on site to inspect dishwasher for not drying dishes. Upon inspection found the dishwasher was not heating, found a loose wire underneath causing heating issues, reconnected loose wire and tested. All heat returned. Job complete"

Near Wimberley, TX 78676

Richard

Job Details: 01/22/2021

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for the washer not working properly. During testing found that the lid latch is causing the iss. Ordering parts and office to schedule ; ordrng 1 W11307244 (Latch)

Near Belton, TX 76513

Tyler

Job Details: 01/22/2021

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site for washer not cycling after filling with water. Upon arrival I checked for error codes and found f7e7, f0e5, and f0e2. I found during diagnostics that the unit would spin motor in low/high speed spins with no issues and I was able to determine the wiring underneath was intact. Will need to return with a new drain pump as well as ACU in order to resolve the main control not detecting the motors speed. Office to reschedule once availability of parts is known.; ordrng 1 W11399437 (DRAIN PUMP) and 1 W11417466 (MAIN CONTROL)"

Near San Marcos, TX 78666

Jacob

Job Details: 01/22/2021

DISHWASHER WHIRLPOOL KDTE104ESS1 Arrived onsite for unit not washing dishes. Tested unit. Found that pump and motor was not working to pump the water around the unit. Ordered part. Office to reschedule ; ordrng 1 WPW10605057 (pump and motor assy)

Near Bastrop, TX 78602

Andy

Job Details: 01/22/2021

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site to install previously diagnosed part.

Near Austin, TX 78705

Wesley

Job Details: 01/22/2021

DRYER MAYTAG MAH2400AWW Arrived onsite and tested for door error. Unit is running and tumbling and making good contact at the door switch. Advised customer all is operating properly

Near Austin, TX 78745

Leonardo

Job Details: 01/22/2021

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for unit not heating to temp. Test unit and found broiler coming on when baking but bake not getting hot. Checked all elements and all test good. Found bad switch on board. Replaced control board test unit and unit heating correctly but its slow. Could be a power issue customer is getting electrician to check panel job complete.

Near Del Valle, TX 78617

Scott

Job Details: 01/21/2021

WASHER WHIRLPOOL WTW4900BW0 "Arrived on site ,replaced gearcase ,actuator, cam and hub . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete ."

Near Austin, TX 78729

David Z

Job Details: 01/21/2021

REFRIGERATOR WHIRLPOOL WRX735SDH03 Arrived on site got diagnose refrigerator that customer can not get filter removed from. On arrival found filter pressed against the molding for the door. Had to readjust the filter and was able to remove filter and swap for new one. Flushed filter. Retested and all is working as designed.

Near Georgetown, TX 78633

Jonathan S

Job Details: 01/21/2021

OVEN GE JT915BF8BB "Arrived on site for oven not heating to proper temperature. Is unit and work area. Found customer using oven thermometer to check temperature. Informed customer that was reading air temperature and have to allow 30 minutes after preheat to read without opening door.Performed temperature test on bake mode at 350°. Measured first 3 cycle and found average temperature at 346°. Found all working as designed.

Near Cedar Park, TX 78613

Wesley

Job Details: 01/21/2021

WASHER MAYTAG MVWB765FW1 Arrived onsite for water level complaint and verified proper valve flow. Recalibrated and tested on customers preferred settings. Found symptom of clogged air trap. Cleared air trap to allow proper filling. Unit is now filling properly. Advised customer on repair.

Near Austin, TX 78738

Brandon

Job Details: 01/21/2021

WASHER WHIRLPOOL WFW5620HW2 "Arrived on site for customer complaint of unit leaking, ran test cycle, found unit leaking from door gasket, no holes in gasket, just wasnt creating a good seal. I tightened up connection at door latch, unit tested good."

Near Cedar Park, TX 78613

David S

Job Details: 01/21/2021

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to install previous diagnosed parts. I gained access to the evaporator cover and replaced it with new. I turned the unit back on and found it working as designed with the new evaporator cover. I reassembled the unit. Job complete.

Near Lakeway, TX 78734

Robert

Job Details: 01/21/2021

OVEN JENN-AIR JJW2430DS02 Arrived on job to replace previously diagnosed part. After replacement test operation.

Near Georgetown, TX 78628

Jonathan S

Job Details: 01/21/2021

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator or producing ice. Inspected unit and work area. Attempted to advance ice maker and found motor responsive but not able to rotate. Inspected ice maker and found ice jammed in fingers. Removed ice maker and thawed out. Installed ice maker and found ice maker cycle without advancing. Monitored harvest cycle. Tested water pressure through dispenser. All tested good, no water leaks detected."

Near Austin, TX 78745

Leonardo

Job Details: 01/21/2021

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for unit not having power and flipping breaker right away. Test unit and found orange wire melted to metal making a dead short. Removed orange wire and secured orange wire test unit and all function working correctly job complete

Near Point Venture, TX 78645

Lou

Job Details: 01/21/2021

REFRIGERATOR WHIRLPOOL MFI2570FEZ05 "Arrived on site to install previously diagnosed and ordered part. Due to the RC right door gasket being torn, I removed and replaced the gasket using my heat gun to shape the gasket. Checked for air gaps and all was good. No water leaks observed during service, job completed"

Near Georgetown, TX 78628

Tommy

Job Details: 01/21/2021

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived onsite for unit leaking from ice maker. Upon arrival found unit dripping from left corner. Found ice box front frosted up and slightly damaged. Ordering ice box, and front facia, also ordering UI and returning with ice maker and valve. ; ordrng 1 W11242954 (Ice box) and 1 WPW10553630 (Fascia) and 1 W11387387 (UI)"

Near McGregor, TX 76657

Jonathan M

Job Details: 01/21/2021

OVEN WHIRLPOOL WOD51EC7HB01 "Arrived on site for an oven thats having issues with the control panel. Inspected unit and work area. Customer advised that the unit is intermittently having trouble with the buttons and is not allowing the unit to power on the light or keep the unit remote enabled. She also advised that during the cooking cycle intermittently, that if she sets her unit to 350°F, sometimes the unit will say the unit is ready and be at 349°F and stay there. I called whirlpool tech line and spoke to TJ SR# 7729793180. He advised that all these issues connected back to the control panel and advise to replace that part. He did advise to have the customer remove the oven from the app so she can reconnect her new control panel to the app once replaced. Ordering part in office will need to contact customer about reschedule day due to an out of stock and PSP item.; ordrng 1 W11297710 (console)"

Near Leander, TX 78641

Tommy

Job Details: 01/21/2021

OVEN GE JGB860SEJ3SS Arrived onsite for unit not heating. Found lower oven working and upper broil working but bake would not ordering bake igniter. .; ordrng 1 WB13X24924 (Igniter)

Near Hutto, TX 78634

Jimmy J.

Job Details: 01/21/2021

COOKTOP WHIRLPOOL FCRG3052ABA "Arrived on site for knobs are pushed out where a slight touch will turn on the gas, so gas gets turned >>>. Found knob dedicated to quick boil was bent downwards. Removed knob and lightly adjusted stem upwards and stem went back to manufacture position. No gas leaks detected. Job completed"

Near Morgan, TX 76671

Jonathan M

Job Details: 01/21/2021

MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on site to and replace a microwave. Inspected unit and work area. Replaced old microwave with new microwave and tested unit. Unit is working as designed. Call complete.

Near Austin, TX 78738

Robert

Job Details: 01/21/2021

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on job to replace previously diagnosed parts. After replacement test operation all lights working properly

Near New Braunfels, TX 78132

Andrew

Job Details: 01/21/2021

FREEZER WHIRLPOOL WRF767SDHZ00 "Arrived on site to test unit for freezing up in ice bin. Found when icemaker is filling water is just spraying straight out from fill tube. Checked pressure and got 70psi from wall valve. Installed pressure reducer and pex line, tested unit, unit is now working good. No leaks detected at time of service. Job complete."

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 01/21/2021

DISHWASHER KITCHENAID KDTE334GBS Arrived on site to diagnose a dishwasher that will not turn on. Found shorted main control. Replaced control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near New Braunfels, TX 78132

Andrew

Job Details: 01/21/2021

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to test unit for compressor not running like it used to. Found start device will attempt a couple times before getting compressor to go. Replaced start device, tested unit, unit works good. No leaks detected at time of service. Job complete."

Near Lakeway, TX 78734

Robert

Job Details: 01/21/2021

MICROWAVE GE JVM3160RF2SS

Near San Marcos, TX 78666

Noah D

Job Details: 01/21/2021

DRYER MAYTAG MED7230HW1 "Arrived on site to inspect dryer for not turning, upon inspection could not seem to get dryer to star.

Near Blanco, TX 78606

Brandon

Job Details: 01/21/2021

RANGE AMANA AER6303MFS2 "Arrived on site for customer complaint of unit not heating properly, checked power, bake and broil element, all tested good, found control and sensor not reading properly, I replaced control and sensor, unit tested good at 425 degrees."

Near New Braunfels, TX 78130

Richard

Job Details: 01/21/2021

OVEN WHIRLPOOL WOS51EC0HB01 Arrived onsite for the oven console not working properly. Replaced console and oven tested good. Complete

Near Gatesville, TX 76528

Tyler

Job Details: 01/21/2021

REFRIGERATOR WHIRLPOOL GD5sHAXKB00 Arrived on site for refrigerator not cooling but lights functioning ok. Upon arrival I inspected the evap coil and found no frost build up at all. Evaporator fan was functioning fine and the condenser fan on the back of unit was also running well. I found there was a rco410 (3n1/hardstart) the compressor its self was no longer able to start and run efficiently. The compressor was receiving 120 volts fine from the hardstart device but internally the compressor was no longer able to maintain operation. Call complete

Near Georgetown, TX 78633

Jonathan S

Job Details: 01/21/2021

WASHER WHIRLPOOL WTW8800YC1 "Arrived on site for washer not spinning. Performed diagnostics mode and found fault code F51. Found tub spinning freely. Measured resistance on RBS and stator, found within range. Gain access to stater and RBS sensor. Found bearing nut was visible loose. Removed motor and tight and bearing nut. Performed diagnostics mode and tested operation. Found unit spinning. All tested good, no water leaks detected.

Near Bastrop, TX 78602

Andy

Job Details: 01/21/2021

ICE MACHINE KITCHENAID KUIX305ESS1 And on site to install previously diagnosed part. Went to remove failed part and replace with new. Upon doing so found leak on tube. Quoted customer on part. Office to schedule return trip. Left and and water shut off. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10776033 (tube-water) and 1 WPW10678299 (tube) and 1 WPW10678300 (tube)

Near Cedar Park, TX 78613

Wesley

Job Details: 01/21/2021

MICROWAVE WHIRLPOOL wmh32519hz4 Arrived onsite and found control failure as well as dead bulb.

Near New Braunfels, TX 78132

Richard

Job Details: 01/21/2021

REFRIGERATOR WHIRLPOOL KSC24C8EYY02 Arrived onsite for the refrigerator not cooling and ice door not working properly. After installation of compressor and drier wile adding Freon found that the compressor was defective not turning on . Will need to reorder compressor. Ordering parts and office to schedule. ; ordrng 1 W10309988 (Compressor)

Near Round Rock, TX 78664

Kayman

Job Details: 01/21/2021

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for dishwasher not cleaning properly. Upon inspection I found the filter covered in calcium deposits. I cleaned off the filter and noticed the sensor was chipped or cracked. I replaced the sensor and tested the unit. The unit is working as designed at this time. I explained to the customer the importance of rinse-aid and proper soap usage for optimal performance of the unit. Job complete.

Near Austin, TX 78732

Robert

Job Details: 01/21/2021

REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Arrived on job for complaints of not dispensing water. Found flow good up to door. Water line frozen in door. Will need to replace door. Need authorization for door and filter head. ; ordrng 1 807460053 (FREEZER DOOR )

Near Austin, TX 78725

Scott

Job Details: 01/21/2021

DISHWASHER WHIRLPOOL ADB1400AGB1 "Arrived on site , replaced control. Ran diagnostics wash . All checked normal. No water leaks detected at time of service. Job complete ."

Near Leander, TX 78641

Lou

Job Details: 01/21/2021

WASHER WHIRLPOOL WTW7300DW1

Near Austin, TX 78744

Noah D

Job Details: 01/21/2021

RANGE WHIRLPOOL WTW5000DW1 "Arrived on site to inspect washer for loud noises during operation, upon inspection found the drain causing loud noise, checked for obstructions and found 2 metal pieces. Cleared pump and tested. Complete"

Near Georgetown, TX 78633

James

Job Details: 01/21/2021

REFRIGERATOR WHIRLPOOL KRFF507HPS01 Arrived on site and installed new damper control. Tested operation and found unit working properly. Job complete

Near Austin, TX 78728

Justin

Job Details: 01/21/2021

MICROWAVE WHIRLPOOL KMHS120ESS9 Arrived on site to install previously diagnosed parts. Installed new control and panel. Installed new interlocks and found interlocks chattering and not making great connection allowing MW to stop shortly after you press start. Will need to order and replace interlocks. The new control did fix the previous light issue.. ; ordrng 2 W11197766 (INTERLOCKS)s

Near New Braunfels, TX 78130

Andrew

Job Details: 01/21/2021

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to replace console from previous diagnosis. Replaced console, tested unit to 350, unit works good. Advised customer to connect unit to WiFi. Job complete."

Near China Spring, TX 76633

Jonathan M

Job Details: 01/21/2021

REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for a refrigerator that has low ice production, is leaking from the icemaker, and has lights out in the freezer and refrigerator sections. Inspected unit and work area. Found leak coming from Ridge in the ice door gasket causing water to leak on both sides of the ice door. Found ice build up in ice bin compartment and cleaned it out. Customer advised that the water was leaking down the front of the door from the dispenser area. Found ice buildup in the ice chute due to the leak. replaced freezer module with a truck start module (W10695459). Lights began to work as designed. Unit will need a new ice door for repair. I called SR and she ordered the ice door.

Near Georgetown, TX 78633

Jonathan S

Job Details: 01/21/2021

REFRIGERATOR MAYTAG KRFC604FSS00 "Arrived on site to install previous diagnosed parts. Gained access to filter housing and removed failed filter head and installed new. Tested operation and found same results. Installed pressure regulator and found unit made a noise that resembled a wale noise. Disconnected water line from dual valve and found same results. Disconnect water line from single valve and found same results. Will need to replace single valve and will return with pressure regulator.; ordrng 1 8212547RP (WATER TUBE) and 1 W10786952 (PRESSURE REGULATOR ) and 1 W11312191 (INLET VALVE )"

Near Georgetown, TX 78628

Tommy

Job Details: 01/21/2021

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived onsite for unit not receiving water upon arrival found unit valve not working.Replaced valve found unit line was rough not sealing correctly cut line and made it balanced placed it in new valve and tested found unit operating as designed. Just needs kick plate.; ordrng 1 WPW10534155 (Kick plate)

Near Georgetown, TX 78628

Tommy

Job Details: 01/21/2021

RANGE KITCHENAID KDRS483VBU01 Arrived onsite for previously diagnosed parts. Pulled unit from position using floor mat after taken down so wheels touch. Removed block and replaced. Put unit back into place and leveled and tested. Unit is operating as designed. Job Completed.

Near Round Rock, TX 78664

Jimmy J.

Job Details: 01/21/2021

REFRIGERATOR WHIRLPOOL WRF535SWHV02 Arrived on site to install previously diagnosed part. Removed filter head and installed new filter head. No leaks detected. Job completed.

Near Manor, TX 78653

Matthew

Job Details: 01/21/2021

MICROWAVE GE PEB7227AN1DD

Near Blanco, TX 78606

Brandon

Job Details: 01/21/2021

REFRIGERATOR MAYTAG MSS25C4MGZ03 "Arrived on site for customer complaint of unit not dispensing ice, and that the unit took a long time to start making ice after last repair. I ran harvest cycle and fill cycle, unit tested good. Found ice build up under the ice bin causing unit not to dispense ice, removed ice, unit tested good."

Near Austin, TX 78738

Robert

Job Details: 01/21/2021

WASHER MAYTAG MHW8100DC0 Arrived on job for complaints of not starting. Washer started normally not able to duplicate error

Near New Braunfels, TX 78130

Andrew

Job Details: 01/21/2021

WASHER WHIRLPOOL WTW5000DW2

Near Leander, TX 78641

David S

Job Details: 01/21/2021

WASHER WHIRLPOOL MVWB850YW1 Arrived on site for washer not draining. I inspected the unit and work area. I found the tube still had some water inside. I tried to run the drain pump and it would only hum. I blew through the drain pipe and found the system not clogged. I gained access to the drain pump and found the impeller spinning freely not attached I replaced the drain pump. I tested the unit and found it working as designed. No water leaks detected. Job complete.

Near Austin, TX 78717

David S

Job Details: 01/21/2021

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived on site for sealed system repair. I gained access to the dryer and compressor. When I punctured the dryer I found 25 psi in the system. I plugged the unit in and found the compressor building pressure. I installed a new UV dryer and access valve. I pulled a vacuum on the system for 15 minuets. I monitored my garages for any pressure lose. I found none. I put a measured charge into the system. I powered the fridge on and found the pressures building appropriately. I monitored the system for any leaks and I found none. The unit is operating as designed. Please allow 24 hours before you use the fridge and 48 before it starts to make ice. Job complete.

Near New Braunfels, TX 78130

Noah D

Job Details: 01/21/2021

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer for not progressing correctly through cycles, upon inspection found the control malfunctioning during sensing cycles, ordering control. Office to reschedule. Please add m/s pic when returning. ; ordrng 1 W11386637 (CONTROL )"

Near New Braunfels, TX 78130

Andrew

Job Details: 01/21/2021

REFRIGERATOR GE GSS23WGTACC "Arrived on site to test unit for no power. Found control receiving proper voltage but not sending voltage out. Replaced control, tested unit, unit works good. Unit is in garage and not connected to water. Job complete."

Near Austin, TX 78717

Justin

Job Details: 01/21/2021

RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site for cooktop with UI not responding. Customer stated they recently had a power outage. I cycled breaker and unit started working as designed. Tested unit and found no mechanical failures. Call complete.

Near Spicewood, TX 78669

Robert

Job Details: 01/21/2021

DRYER MAYTAG MEDB835DW4 Arrived on job for complaints of drum not turning. Found belt broken. Will need belt to complete. ;

Near Marble Falls, TX 78654

Cliff

Job Details: 01/21/2021

DISHWASHER FRIGIDAIRE FGBD2431KF1A "Arrived on site to diagnose a dishwasher that is leaking and has a rack rusting out. Found main wash motor and door gasket leaking, also noted upper rack rusting. All three parts will need to be changed to complete repairs. .; ordrng 1 5304498211 (Upper rack)"

Near Marble Falls, TX 78654

Cliff

Job Details: 01/21/2021

REFRIGERATOR FRIGIDAIRE LGHC2342LF2

Near Austin, TX 78739

Leonardo

Job Details: 01/21/2021

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for not cleaning. Test unit and found owi erro. Removed the filter and found dirty filter making unit not wash correctly. Cleaned filter test unit and unit test good job complete.