Service History 722

Near Georgetown, TX 78633
Thomas L.
Job Details: 10/10/2019
FREEZER KENMORE 106.833207 Arrived on site for no cool condition. Plugged unit in and compressor cycles off on the overload at 22 amps. Overload and relay test correctly. Compressor windings test correctly. Compressor is locked up. Manufacturer no longer makes the compressor.
Near Austin, TX 78737
Leonardo
Job Details: 10/10/2019
VENTHOOD WHIRLPOOL UXB0600DYS Arrived on site to test unit for oil coming out of hood vent. Tested unit and found that cooking oil is wats being left over in the vent from the customer cooking. Advised customer to do a twice a week cleaning or monthly cleaning based on there cooking habits. No other issues at this time. Job complete
Near Austin, TX 78717
Tyler B.
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for Unit not powering on, removed and replaced panel and UI, tested unit and still got f2e2. Replaced control and unit now tested good and operation is now as designed . . No leaks on sit"
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for customer complaint of FC door not sealing properly. Found LH side of FC door warped causing improper closing. Unit will need new FC door assembly.
Near Dripping Springs, TX 78620
Robert
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job for complaints of no ice. Ran diagnostics test for water, harvest, and fan motor. Fan speed not consistent so I replaced control. Fan speed also low so I replaced fan motor. No leaks detected at time of service."
Near Austin, TX 78702
Luis
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for cooling issue. Found temp reading 40 in fresh food compartment with setting at coldest. Checked air flow good,unit is defrosting correctly. Replaced diffuser and ui Powered unit on changed temp setting checked air flow good."
Near Dripping Springs, TX 78620
Robert
Job Details: 10/10/2019
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of not filling properly. Found lid lock not working properly. Replaced lid lock and test. No leaks detected at time of service.
Near Leander, TX 78641
Jonathan
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for refrigerator ice dispenser intermittently not dispensing ice and intermittent noise. Inspected ice container and found manufacturer defect spindle. Replaced ice container and dispenser operation. Performed diagnostics mode and activated each component, no abnormal noises occurred. Found leveling feet raised and out of square. Lower feet and leveled unit. All tested good, no water leaks detected."
Near Austin, TX 78750
Lou
Job Details: 10/10/2019
FREEZER WHIRLPOOL MZF34X16DW00 "arrived on site to inspect freezer no cool. Upon further inspection, I removed the Evap cover and found a large amount of ice/frost built up on the evaporator. I placed the unit in diagnostics and tested the fan, compressor and heater. The unit tested good with no error codes. I advised the customer that the unit is not defrosting and will need a control and thermistor. No water connected to the unit, job completed."
Near Austin, TX 78734
Andy
Job Details: 10/10/2019
DOWNDRAFT JENN-AIR JVD0303GS0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/10/2019
DRYER WHIRLPOOL WED7300DW0 Arrived onsite for customer complaint of dryer not drying clothes. Tested unit and found venting clogged at roof. Advised customer to have house venting cleaned. Dryer works as designed. No other issues found.
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for unit not making ice, found ice stuck in mold, found stripper failed, removed and replaced ice maker and tested good"
Near Hutto, TX 78634
Cliff
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found the vent assembly leaking. Replaced vent assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for unit not dispensing ice and not making ice. Found ice stuck in mold half way due to failed stripper, replaced ice maker and tested and found unit would not run auger motor, found auger motor seized, removed and replaced motor and tested good"
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to inspect dishwasher element damage. Upon further inspection, I found a steak knife handle had melted to the element. I removed and replaced the element and tested the unit. The unit operated as designed with no water leaks observed during service. Job completed."
Near McGregor, TX 76657
Chase
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site complaint was unit will not do anything wash replace sump assembly ran unit everything work great no leaks all lines are dry
Near Austin, TX 78703
Wesley
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KBSN602ESS00 "Arrived onnsite and found with techline that led board is not sending voltage to second led circuit. Ordering board and returning module.ordrng 1 W10830288 (cntrl-elec)"
Near Austin, TX 78739
Kevin
Job Details: 10/10/2019
ICE MACHINE KITCHENAID KUIC15PRXS1 "Arrived on site and found homeowner information is incorrect, supplied correct contact information to MS. A family member is at the home and I was able to proceed with diagnosing ice machine. Did not see any current issues with ice machine, production is good, has been running since last night. Took one picture. Discussed customers experience and possible causes for it.
Near Austin, TX 78734
Andy
Job Details: 10/10/2019
WASHER MAYTAG MVWB835DC4 "Arrived on site for washer leaking. Upon arrival found water damage on wall of house (See SD-QuickPic) checked back of unit and found water on floor. Ran unit and stopped and drained, tilted unit back to check for leaks on unit and found all dry. Pulled unit out away from wall found more water damage on house wall, dried floor and removed back of unit. Ran another cycle and unit did not leak. Leak is coming from something on house. There is water lines going up back of cabinets to tankless water heater. Unit is operating properly. Instructed customer on use and care and practice for best performance. Customer signed waiver. No water leaks coming from unit at time of service."
Near Marble Falls, TX 78654
James
Job Details: 10/10/2019
DRYER MAYTAG MED3500FW0 Arrived on site and installed new heater. Unable to test operation due to outlet. Instructed customer that the outlet will need to be replaced by licensed electrician before unit can be plugged in. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site to repair a unit that isn’t spinning properly and has an odor. Inspected unit to find no standing or remaining water from last use. Tested fill, wash, drain, and spin functions. All functions worked properly. Showed customer how to use Clean Washer cycle to correct odor issues."
Near McGregor, TX 76657
Chase
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 7726079151Arrived on site customer complaint was that the light was still on for the sanitize was blinking call tech-support they advised that either the water temperature is not hot enough going into the dishwasher or that the customer is opening the door during the cycle and the light will blink all the time with one of those problems
Near Dripping Springs, TX 78620
Robert
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on job to replace shim , hinge and washer. After replacement test operation. Door working properly."
Near Kyle, TX 78640
Luis
Job Details: 10/10/2019
FREEZER MAYTAG MZF34X20DW00 "Arrived on site for no cool. Found control shutting itself off, found thermistor cracked,replaced main control and thermistor. Powered unit on,compressor and fans powered on frost pattern forming unit working as designed. Customer lost food due to control shutting itself off."
Near Leander, TX 78641
Jonathan
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not draining and mildew developing in unit. Customer informed me that she found the breaker had tripped when attempting to do laundry she found fault. Inspected outlet and found on GFCI breaker. Performed diagnostics mode, no error codes. Monitored test cycle and tested element. Spoke with customer on how to avoid mildew buildup and GFCI circuit breaker. All tested good, no water leaks detected."
Near Austin, TX 78751
Joseph C.
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for “not cooling” complaint. Inspected unit and found no frost or cooling on fresh foods or freezer evaporator. Compressor is running and pins ohm correctly. Reshaped foods evaporator shield is very rusty and fan scroll is mildewed. Charging customer for shield and service fee. Spoke with DW about this. Ordering new evaporators, compressor, access valve and uv drier. Requesting sealed system tech and two hour call. Office to set return schedule.; ordrng 1 876765 (mtg kit) and 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10309988 (compressor) and 1 W10376319 (shield) and 1 WPW10143759 (dryer UV) and 1 WPW10239732 (evaporator FRESH FOODS) and 1 WPW10643261 (evaporator FREEZER)"
Near Austin, TX 78754
Joseph C.
Job Details: 10/10/2019
FREEZER WHIRLPOOL WZF34X16DW04 "Arrived on site for “noisy operation” complaint. Inspected unit and found start device cover rattling against compressor. Secured cover. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
Paul
Job Details: 10/10/2019
MICROWAVE WHIRLPOOL WMH32519CS0 Arrived onsite for the microwave that stopped heating again. I found the mag not firing again. I removed both filament wires from the mag and tightened both spade connectors. I connected both wires with pliers and tested the unit with my microwave tester. The unit is putting out 1000 watts and is working as designed. I heated a bowl of water for 2 minutes and the unit worked as designed. Call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 10/10/2019
OVEN WHIRLPOOL WFG525S0HS0 Arrived on job for complaints of gas smell. Customer said they smelled gas only when oven in use and a click noise. Test igniter cold and hot igniter failed hot. ; ordrng 1 WP9758079 (igntr-oven)
Near Austin, TX 78733
Paul
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL UDT555SAHP Arrived onsite for the dishwasher that has never worked. I found L1 not connected correctly at the wire nut in the junction box. I corrected the connection and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78704
Wesley
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Special project has been fulfilled. Temps are awesome. 36f 16f in ice bin and 0 in freezer. Unit is now operating as designed. Customer is interested in a solution for the ice maker ice clumping. Wants icemaker replaced. ; ordrng 1 ICEMAKER (AUTHO)
Near Lampasas, TX 76522
Al
Job Details: 10/10/2019
WASHER MAYTAG MVWB865GC0 Arrived to inspect unusual noises when washer is spinning.Ran diagnostics test mode and unit had no error codes.Ran a manual high speed spin for approximately five minutes and couldn’t duplicate the issue as customer looked on.All water lines were dry at the time of service.Job complete
Near Pflugerville, TX 78660
Paul
Job Details: 10/10/2019
RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for the range with a dented panel. I found the control panel dented and took a pic in SDQP. I replaced the control panel. Call complete.
Near Hutto, TX 78634
Cliff
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to Replace door gasket for refrigerator. Upon arrival found freezer door rail bar holder broken on the right side. Homeowner also informed me of defrost failure on upper evaporator. Right side bracket, UI, and RC wiring harness will all need to be replaced to complete repairs. Gasket is not sealing properly due to miss shaped bracket and door alignment issue due to rail failure. Gasket is not needed at this time but I will bring it with me on return visit in case needed. Homeowner request CL only on return visit. and 1 W10625070 (bracket) and 1 W11087438 (motor-evap) and 1 W11330971 (UI)"
Near Round Rock, TX 78665
Arthur B.
Job Details: 10/10/2019
MICROWAVE GE PEB7226SF2SS Arrived onsite for customer complaint of wall microwave not heating or turn table moving. Uninstalled unit and removed wrapper. Found control clicking on and off. Checked fuse and thermal cutoffs. All checks ok. Removed and replaced control. Reassembled and tested. Found unit comes on but magnetron of turntable comes on. Found no output voltage on transformer. Ordering HV transformer and main harness. Customer is wanting replacement is also dealing with GE. OF to R/S once part AUTHO is given.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WB18X21016 (harness main) and 1 WB24X21031 (thermostat magnetron) and 1 WB26X21032 (trans hv)
Near Austin, TX 78738
Kevin
Job Details: 10/10/2019
ICE MACHINE WHIRLPOOL KUIX305ESS "Took a picture of location on map, arrived on site and found cutting grid has broken, replaced cutting grid. Ice machine is now operating normally, no water leaks from connections at time of service, job complete."
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/10/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for unit with broken dispenser. Found open button broke off previous replacement dispenser. Removed and replaced dispenser and tested good
Near Austin, TX 78744
Leonardo
Job Details: 10/10/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to replace front panel and handle to unit. Replaced front panel and handle. Tested unit, no issues at this time. Job complete"
Near Austin, TX 78752
Kevin
Job Details: 10/10/2019
DRYER WHIRLPOOL WGD8620HW0 "Took picture of home on map, arrived on site and inspected dryer and found it will not heat, disassembled dryer and found igniter has failed. After replacing dryer is operating normally again. No lint found in dryer at time of service, job complete"
Near Fort Hood, TX 76544
Al
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00
Near Austin, TX 78703
Wesley
Job Details: 10/10/2019
OVEN JENN-AIR JJW2430DS00 Arrived on site and used preshipped console to repair stuck key error. Unit is now operating as designed.
Near Belton, TX 76513
Chase
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDP370PAHW0 Arrived on site complaint was dishwasher would not wash any dishes it’s not a working perfectly fine when I got customers house and then it wouldn’t wash it all need to order the main control board and go back out with the sub assembly all lines are dry; ordrng 1 W11087227 (cntrl-elec)
Near Fort Hood, TX 76544
Al
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00
Near San Marcos, TX 78666
Brandon
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for customer complaint of unit not washing properly, found valve issue, replaced valve, unit tested good."
Near Wimberley, TX 78676
Leonardo
Job Details: 10/10/2019
RANGE GE ZET2FL1SS Arrived on site to replaced led board. Opened box and found led board damaged. Will need to reorder board WB27X23562 will also order new display board WB27X24647. Office to reschedule will need 2 hours on this job ; ordrng 1 2HOURSNEEDED (2 HOURS NEEDED ) and 1 WB27X23562 (LED BOARD ) and 1 WB27X24647 (DISPLAY BOARD )
Near Lago Vista, TX 78645
James
Job Details: 10/10/2019
WASHER WHIRLPOOL MVWB835DC4 "Arrived on site and tested operation. Customer had examples of poor cleaning performance. Ran diagnostics and found over loaded error code in memory. I found a load in dryer of shirts, towels and bath mat and customer confirmed to be a normal load. Instructed customer on best practices for optimal washing performance. I also found agitator warped in diagnostics and installed new. Unit working as designed. Job complete"
Near San Marcos, TX 78666
Brandon
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW7000DW3 "Arrived on site for customer complaint of clothes having odor after a wash cycle. Ran diagnostic test and found error codes F0E3 and f2e1, ran manual tests and all functions tested good. Called techline and documented findings. SR# 7726073601"
Near Leander, TX 78641
Lou
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice maker located in the RC section was working fine, but the ice maker in the FC section did not work. I found that the shut off arm was in the off position. I showed the customer my findings and what to look for should the ice maker stop producing ice again. Using my jumper wire, I tested the ice maker and it harvested and dispensed water into the tray. No water"
Near Austin, TX 78734
Scott
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL ADB1400AGS1 "Arrived on site for dishwasher not heating , found heater had burned thru . Replaced heater , ran diagnostics . All checked normal Nonwater leaks detected at time of service . Job complete ."
Near Horseshoe Bay, TX 78657
James
Job Details: 10/10/2019
ICE MACHINE KITCHENAID KUIC15POZP2 Arrived on site and tested operation. I found unit off and I ran diagnostics. Found compressor starts properly but quickly loses pressure and begins making a girdling sound. I found after 4 minutes of running that the pressures equalized indicating defective compressor. Unit will need new compressor to repair. Office to schedule return service for 3 hour SS repair. Called tech line and spoke to Andy #7726079907; ordrng 1 CNOTE (3 HR SS) and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)
Near Dripping Springs, TX 78620
Robert
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on job to replace parts ordered by previous technician . After replacement test operation. No leaks detected at time of service.
Near Marble Falls, TX 78654
James
Job Details: 10/10/2019
DISHWASHER KITCHENAID KDTE334GBS0 Arrived on site and tested operation. I found fault for stuck key in memory. Unplugged ui and plugged unit back in and waited 10 seconds for control to boot up and closed the door and found drain pump not running. Installed new control and ran diagnostics to find stuck key still in memory. Installed new ui and tested in diagnostics and found no faults after repair. I also found that the right upper adjuster lock has broken and installed new adjuster. Unit tests good. Job complete
Near Austin, TX 78730
Andy
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator not dispensing water or ice. Tested and inspected unit and found door not making proper contact with switch. Placed spacer pad from truck stock and tested unit. All operations are normal. No water leaks present at time of service.
Near Little River-Academy, TX 76554
Chase
Job Details: 10/10/2019
DRYER MAYTAG MEDC215EW Arrived on site customer complaint was that the dryer drum would not turn open the door push the button start of the unit put clothes in there everything work fine cannot find anything wrong at this time
Near Austin, TX 78730
Scott
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Arrived on site ,replaced freezer evap motor harness . Checked IM , completed harvest and filled . No water leaks detected at time of service . Job complete ."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 10/10/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for unit with no display. Found console defective. Removed and replaced console and tested unit and tested good.
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/10/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for unit not draining, removed pump and found 2 pieces of impeller missing, also found pump housing deeply scratched and was unable to push water with new pump, replaced pump, and pump and motor and now unit drain as designed. No leaks on site"
Near Round Rock, TX 78681
Paul
Job Details: 10/10/2019
COOKTOP JENN-AIR JGCP436WP01 orifice holder that was installed.
Near San Marcos, TX 78666
Brandon
Job Details: 10/10/2019
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for customer complaint of unit not draining, found the only standing water was below the filter which is normal, customer complained about smell, nothing can be done, unit tested good."
Near Austin, TX 78730
Andy
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site for to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Luis
Job Details: 10/10/2019
ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site for no ice. Found traces of oil on manufacture weld joint on filter drier,found restriction in evaporator due to leak at filter drier. Called tech support per tech support replaced,filter drier and evaporator vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on,ran diagnostics checked frost pattern good. Reassembled unit checked water lines no leaks. SR#7726079506;
Near Austin, TX 78746
Wesley
Job Details: 10/10/2019
DRYER WHIRLPOOL WED9550WW0 Arrived onnsite and found unit had been set up without fuse blown. Replaced fuse with truck stock. Unit is now operating as designed. All checks good.
Near Austin, TX 78752
Joseph C.
Job Details: 10/10/2019
RANGE AMANA AGR5330BAW3 "Arrived on site for “F3 error code” complaint. Inspected unit and found sensor and control shorted. Removed and replaced control and sensor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78735
Luis
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for water leaking. Removed cover found,water leaking in compressor compartment from liner connected to drain in fresh food drainage tubing.
Near San Marcos, TX 78666
Brandon
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for customer complaint of unit not making ice, found ice maker would not call for water, I replaced ice maker, unit tested good."
Near San Marcos, TX 78666
Brandon
Job Details: 10/10/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of buttons not working, found faulty UI console, ordering console as well as control. Unit is stacked and will need 2 techs ; ordrng 1 CNOTE (2 TECHS) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11294803 (CONSOLE)"
Near San Marcos, TX 78666
Brandon
Job Details: 10/10/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for customer complaint of microwave sometimes trippin the breaker, found unit worked until we started turning on other electronics in the house, hen the breaker would trip. Instructed customer to have electrician look at wiring and change breaker."
Near San Marcos, TX 78666
Brandon
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for customer complaint of no ice production, found faulty ice maker, I replaced ice maker, unit tested good."
Near Round Rock, TX 78665
Arthur B.
Job Details: 10/10/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived onsite for builder complaint of cooktop gas burners not working. Tested all burners and let them run for about 2 mins on high and low settings. All work as designed. No other issues found. No gas lakes detected.
Near Austin, TX 78733
Paul
Job Details: 10/10/2019
ICE MACHINE JENN-AIR JIM159XYRS0 Arrived onsite for the ice machine making thin ice. I found the reservoir not filling properly because the filter is restricted. I removed the filter and tested the machine. The unit is working as designed. Call complete.
Near Taylor, TX 76574
Cliff
Job Details: 10/10/2019
MICROWAVE IKEA IBMS1456XS0 Arrived on site to diagnose a microwave that will not start. Tested unit and found button holder for start button broken. Holder will need to be replaced to complete repairs. ordrng 1 CNOTE (CL ONLY) and 1 W11116990 (button)
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2019
VENTHOOD KITCHENAID KXD4636YSS0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the unit motor and tested. The unit operated as designed; however, the unit did not go back down without holding the momentary switch until the vent was completely down. I checked all of the switches and housings, motor arm and motor. I could not find where the issue was holding the vent up from operating down without holding the switch. I advised the customer of the issue and advised that I would come back with a Senior Tech and am ordering the momentary switch, another motor, motor arm, and switches. Unit was left on as it is operating, but have to hold the switch down until it is fully up and all the way down. ordrng 1 W11097349 (covr-swtch) and 1 W11230930 (SWITCH-PB) and 2 WPW10398341 (switch)s and 1 WPW10421277 (arm-motor)"
Near Austin, TX 78748
Kevin
Job Details: 10/10/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site and inspected dryer and found it is heating properly but there is no airflow through lint screen, removed vent hose and airflow has returned. Apartment maintenance is present and will correct vent to the exterior. Job complete."
Near Austin, TX 78747
Kevin
Job Details: 10/10/2019
DRYER WHIRLPOOL WED4850HW0 arrived on site and inspected dryer and found motor is turning but drum is not, disassembled dryer and found tension pulley has fallen off. After correcting tension pulley dryer is now operating properly. No lint found at time of service, job complete"
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived onsite for customer complaint of French door refrigerator not cooling. Removed evaporator cover and found fan not moving. Defrosted all of evaporator of ice and removed evaporator fan assembly. Reassembled and tested. Unit now cools as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78747
Kevin
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site and inspected washer and found error code for long fill, set washer into a diagnostic cycle and found cold water valve is getting power but will not actuate. Will need to bring that control board and housing to correct the issue. No water leaks from connections at time of service; saved tckt"
Near Del Valle, TX 78617
Joseph C.
Job Details: 10/10/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site for “banging around, during spin cycle” complaint. Inspected unit and found unit to unlevel and suspensions worn. Agitator broke, during removal. Replaced agitator. Unit needs to be leveled, before running next cycle. Unit is performing as designed. Calibrated unit. No leaks detected, at time of service.
Near Austin, TX 78724
Joseph C.
Job Details: 10/10/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site for “clothes not getting dry/too long dry times/coming out wet” complaint. Inspected unit and found high limit thermostat blown, due to blockage of dryer venting. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Georgetown, TX 78633
Jonathan
Job Details: 10/10/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site for range drawer not closing correctly. Inspected unit and work area. Found drawer not in correct position, back glide not in rail. Corrected drawer and tested all operations. All tested good. Spoke with customer on user care guide."
Near Waco, TX 76711
Chase
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site complaint was freezer and fridge not cool the complete back wall of the freezer was frozen up told customer that they need to get it thawed out because there’s too much ice buildup in there need to order defrost heater and return with other parts; ordrng 1 2188175 (heater,defrost)"
Near Johnson City, TX 78636
Robert
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL KFCO22EVBL5 Arrived on job for complaints of no ice. Found gear in module broken. Replaced icemaker and it filled with water.
Near Austin, TX 78724
Joseph C.
Job Details: 10/10/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for “lines through screen”complaint. Per my previous diagnosis, removed and replaced control panel. Set clock and date. Unit is performing as designed."
Near Dripping Springs, TX 78620
Robert
Job Details: 10/10/2019
RANGE GE PT7800SHSS Arrived on job for complaints of noise. Found transformer vibration causing noise. Item not in parts screen item #5008 on insulator parts screen. ; saved tckt
Near Round Rock, TX 78664
Paul
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the vent fan and tested the unit. The unit is working as designed. Call complete.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 10/10/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for unit not heating on timed dry. Ran cycle and found timer defective. Removed and replaced timer and tested good
Near San Marcos, TX 78666
Brandon
Job Details: 10/10/2019
RANGE WHIRLPOOL WFG505M0BB2 "Arrived on site for customer complaint of oven not heating, I tested oven 4 times, it heated up as designed. Found seal was broken, ordering oven seal. Bringing back ignitor and control in case problem continues. ; ordrng 1 WPW10535778 (gaskt-door)"
Near Manor, TX 78653
Cliff
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site to diagnose a refrigerator with damaged doors. Found both doors rusting. Replaced both doors and name plate and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY07 "Arrived on site for refrigerator not dispensing water or making ice. Inspected unit and work area. Found off brand filter in unit. Performed diagnostics and inserted bypass in filter housing and found dispensing water. Advanced ice maker and found it will continue to cycle and will not stop until ice maker is turned off. Will need to replace ice maker and spoke with customer on having the correct water filter on hand to test filter housing. ordrng 1 W10502642 (reservoir/ FILTER HOUSING )"
Near Austin, TX 78749
Leonardo
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to to test unit for Tripping breaker. Tested unit and found no issues at this time. Explained to manager that we tested wash motor, drain motor, heating element, and had no issues with unit running. Found the possibility of the breaker switch needing to be replaced. Job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/10/2019
OVEN KITCHENAID KODE300ESS00 Arrived on site for no operation in either oven or control panel. Found that the unit had a failed control panel fuse and a thermal operating device for the lower oven as well. Removed unit from wall. Repaired unit. Reinstalled in wall. Unit now operates properly.
Near Martindale, TX 78655
Leonardo
Job Details: 10/10/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site to unit for damaged panel and drawer. Found both parts damaged. Went to replace panel and found new panel damaged in box. Will order new panel and drawer. Ordering panel W11175518 x2 and new drawer WPW10330070 x2. Office to reschedule ; ordrng 2 W11175518 (PANEL )s and 2 WPW10330070 (DRAWER STAINLESS)s
Near Marble Falls, TX 78654
James
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KBFN502EPA02 Arrived on site and tested operation. I found freezer lights and fresh food console lights out. I found freezer lights have failed and installed new modules. Tested operation and found unit working properly. Job complete
Near Austin, TX 78746
Wesley
Job Details: 10/10/2019
WASHER WHIRLPOOL WFW94HEXR2
Near Copperas Cove, TX 76522
Al
Job Details: 10/10/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived to install panel.Removed and replaced it.Job complete
Near Volente, TX 78641
Lou
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher door not closing. Upon further inspection, I found the unit was not level causing the door to sag on the right side and the left side was rubbing on the tub. I leveled the unit and then found that the rack stop on the right side had come off. I reinstalled the stop and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78701
Wesley
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and installed control and UI. All checks good. Unit is now operating as designed.
Near Austin, TX 78704
Wesley
Job Details: 10/10/2019
REFRIGERATOR ELECTROLUX EI32AR65JSI Arrived on site and performed wellness check on fridge. All operating as designed. Repaired seal gap with heat treatment. Unit passes operational inspection.
Near Killeen, TX 76549
Al
Job Details: 10/10/2019
WASHER ROPER RTW4516FW2 "Arrived to inspect washer rinse light flashing and unit not completing the cycle.Confirmed the complaint and lifted the unit up and noticed the plastic cover was off and the belt was wrapped around the cam.I reassembled the items, tested the unit and unit tested as designed.All water lines were dry at the end of service.Job complete"
Near Austin, TX 78703
Wesley
Job Details: 10/10/2019
DRYER MAYTAG LSG7806AAE Arrived on site and found that plug switch has broken continuity. No voltage at motor from hot to ground. Voltage at timer to switch. Non from switch. Will need 2 man to repair. Utilized techline for diagnostichelp. ; ordrng 1 2NDMAN and 1 CSREVIEW and 1 WP208823 (switch-plg)
Near Marble Falls, TX 78654
James
Job Details: 10/10/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site and visually witnessed console waking up and making selections. Called tech line and spoke to Sterling #7726075568. Verified proper voltage and hertz. Verified no lines touching with ui ribbon. Tech line has submitted to engineers and will have product and complaint reviewed for recommended repair. Job complete