Near Austin, TX 78738
Brandon
Job Details: 05/09/2020
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site for customer complaint of unit having a faulty UI control panel, I replaced control panel, unit tested good.
Near Austin, TX 78759
David S
Job Details: 05/09/2020
DRYER WHIRLPOOL WHD5090GW "Arrived on site for dryer not completing cycle and showing res on display. I called techline and spoke to Kevin SR# 7727786675 advised techline of the situation, and we could not get it into diagnostics to check fault codes. Techline suggested changing the UI and the control. I changed the UI and control and it didn’t change anything unit is still not complete it the cycle. I am ordering the panel console W11091538, UI harness W10861581, W10863066 harness, 461975011651 ntc thermistor, to complete the repair. Reschedule ; ordrng 1 W10861581 (UI HARNESS) and 1 W10863066 (harns-wire) and 1 W11091538 (console)"
Near China Spring, TX 76633
Wesley
Job Details: 05/09/2020
MICROWAVE GE JVM1660BB008 Arrived on site for switch leaving unit running while door is open. and repaired switch issue no parts. Unable to remove power from unit.
Near Salado, TX 76571
Cliff
Job Details: 05/09/2020
REFRIGERATOR LG LMXC23746S/01 Arrived on site to diagnose a refrigerator that is not cooling. Found compressor just installed has failed. Replaced compressor and dryer and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Austin, TX 78731
David Z
Job Details: 05/09/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to diagnose dishwasher with gasket catching on upper racks causing door to be difficult to close. Performed diagnostic and found upper rack sticking on inner door gasket. Found inner door gasket was installed backwards and the angled side was catching on the adjustor and sliders. Replaced door gasket and corrected orientation. Retested and door is sealing fine and no water leaks found. All is working as designed. Call complete.
Near Hutto, TX 78634
Scott
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Arrived on site for leaking and freezing over ice maker . Found fill tube cracked replaced tube . Job complete . No other water leaks detected at time of service .
Near New Braunfels, TX 78130
Robert
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of not cooling. Found main control and icemaker not working. Replaced control and compressor powered on and icemaker complete harvest including filling.
Near Austin, TX 78759
Paul
Job Details: 05/09/2020
OVEN KITCHENAID KODE300ESS04 Arrived onsite for an oven to replace previous diagnosed parts. I replaced the oven racks. Call complete.
Near Liberty Hill, TX 78642
James
Job Details: 05/09/2020
WASHER WHIRLPOOL MVWB855DC3 Arrived on site and tested operation. Found ui will not allow cycle selection and unit has thermistor fault code. Found thermistor to be good and ui tests good. Unit has failed control. Installed new control and found no change. Called tech line and spoke to Adrian. Found unit has a failed lid lock assembly. ; ordrng 1 W10861642 (latch)
Near Bertram, TX 78605
Keith D.
Job Details: 05/09/2020
DRYER FRIGIDAIRE AEQB7000ES0 Arrived on site and installed previous diagnosed parts tested unit. Unit test good job complete.
Near Liberty Hill, TX 78642
James
Job Details: 05/09/2020
WASHER WHIRLPOOL MVWB855DC3 Arrived on site and tested operation. Found ui will not allow cycle selection and unit has thermistor fault code. Found thermistor to be good and ui tests good. Unit has failed control. Installed new control and found no change. Called tech line and spoke to Adrian. Found unit has a failed lid lock assembly. ; ordrng 1 W10861642 (latch)
Near Austin, TX 78727
David S
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for ice maker not. Making ice. I inspected the unit and work area. I found ice build up in the inlet line again. I removed the ice and cleared the inlet line. I used silicone to seal the inlet line into the outside of the fridge. I replaced the tube extension, because it was damaged from ice build up, and I replaced the icemaker. I found the water line was only partially open, I opened the line completely. I jumped the ice maker and it called and filled with water. Unit is operating as designed. Job complete."
Near San Marcos, TX 78666
Leonardo
Job Details: 05/09/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site to test unit for damped on the side. Found panel damaged will order new panel W11175576. ; ordrng 1 W11175576 (PANEL)
Near San Marcos, TX 78666
Leonardo
Job Details: 05/09/2020
VENTHOOD WHIRLPOOL WMH31017HS3 Arrived on site to test unit for unit rattling. Found wires to fan connection hitting fan blade. Secured wires away from fan test unit and unit test good job complete.
Near Austin, TX 78703
Jacob
Job Details: 05/09/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for unit not turning on/powering on. Tested unit. Found that UI panel was being difficult to turn on. Replaced both control electric and UI panel. Tested unit
Near Austin, TX 78705
Eman J.
Job Details: 05/09/2020
RANGE WHIRLPOOL WFG500M4HS0 "Arrived onsite for a range not igniting. Tested the system found that the igniter was faulty. Replaced igniter, tested system everything works as designed. No gas leaks at time of service. Job complete."
Near Austin, TX 78739
Kevin
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and inspected refrigerator and found freezer LED module is out. Replaced it and one upper LED module and all lighting has returned. No water leaks from connections at time of service, job complete."
Near Jarrell, TX 76537
Wesley
Job Details: 05/09/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived onsite and found oven operating with improper temps and unusual scales and posing a danger as it would continually heat beyond set temp. Replaced control and sensor. Unit is now operating as designed.
Near Austin, TX 78702
Luis
Job Details: 05/09/2020
REFRIGERATOR GE PYE22KELEDS "Arrived on site for ice build up. Diagnosed frozen drain,removed ice from drain and floor compartment,defrosted drain checked water flow through drain good."
Near Round Rock, TX 78681
Paul
Job Details: 05/09/2020
DRYER FRIGIDAIRE LEQ7000ES0 "Arrived onsite for a dryer that won’t complete a cycle and errors out. I found the dryer displaying an F68 error message after a couple minutes. I found the Dryness button stuck causing the error. I was able to fire the button and the unit worked as designed. Ms stated she has done the same thing but it keeps happening. The console spring and light pipe needs to be replaced to solve the issue. Ordering Office to RS, 134553300 SPRING & 134552800 LIGHT PIPE.; ordrng 1 134552800 (LIGHT PIPE) and 1 134553300 (SPRING) and 1 RS (OFFICE TO RS.)"
Near Austin, TX 78734
Luis
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for no ice. Ran diagnostics E2 error on ice later ran harvest test after harvest E5 error diagnosed a defective icemaker. Installed a new icemaker,power cycled unit,unit passed harvest ran fill test passed."
Near Austin, TX 78747
Jacob
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for unit not cooling in refrigerator portion of the unit. Tested unit. Found that the evaporator fan was stuck because the bracket holding the fan was no fully clipped in. Pushed fan back into bracket. Fan turned on. Tested unit. Unit test good. No leaks at this time. Job complete
Near West Lake Hills, TX 78746
Kevin
Job Details: 05/09/2020
WASHER WHIRLPOOL MHW5500FW0 "Arrived on site and found control panel is unresponsive, replaced control panel
Near Manor, TX 78653
Eman J.
Job Details: 05/09/2020
WASHER MAYTAG MVWB765FW3 Arrived onsite for washer making squeaky noise. Tested system no noise present. Job complete.
Near Taylor, TX 76574
Scott
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no ice . Ran ice harvest test . I’m didn’t respond . Change IM , unit went thru half harvest and quite . . Checked and found harness in door has failed . Will need new freezer door . Please call to set return .; ordrng 1 LW11026425 (dor-fip)"
Near Austin, TX 78735
Luis
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to install parts from previous diagnostic. Replaced fresh food and freezer led,installed a new drip pan,harness secured thermistor to correct location on suction line using foil tape and a zip secured cover with 4 screws,secured evaporator with zip ties to clamps.
Near San Marcos, TX 78666
Richard
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite for the refrigerator with cosmetic issues. Upon inspection found that 1 shelve is missing . Glass cover for bottom shelve is missing . Also found broken tab on the pantry end cap. Water reservoir Insulation is broken . Left side door has damaged on bottom right hand corner . Also found that the bottom left hand corner of outside refrigerator liner is damaged. Called tech line and they said to go ahead with repair. Ordering parts. Office to reschedule Sr# 7727786613. ; ordrng 1 W10874836 (endcap) and 1 W11107912 (shelf-glas) and 1 W11384469 (SWITCH) and 1 W11435334 (LEFT DOOR) and 1 WP67006704 (glass- cri) and 1 WPW10117358 (insulation)
Near Lakeway, TX 78734
Luis
Job Details: 05/09/2020
REFRIGERATOR JENN-AIR JSC2290REM00 "Arrived on site to inspect refrigerator. Cleaned condenser coils,ran u it through a diagnostics,fans and compressor powered on,checked door seals good,icemaker working correctly. Unit is working as designed,found no issues or mechanical failures with refrigerator."
Near Austin, TX 78746
Kevin
Job Details: 05/09/2020
REFRIGERATOR JENN-AIR JS42NXFXDE00 "Arrived on site an added permagum to lower vent per tech line recommendation and replaced thermistor in fresh food section. No water leaks from connections at time of service, job complete"
Near Austin, TX 78723
Jacob
Job Details: 05/09/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for bulb making a spark when customer was changing bulb. Called Techline to document. Suggested to change socket and bulb. Got SR#7727777770. Took picture of bulb. Replaced socket and bulb. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78739
Leonardo
Job Details: 05/09/2020
RANGE THERMADOR SGSX305FS04 Arrived on site to test unit for right front burner not igniting. Test unit and found bad ignitor harness and bad module ordrng 1 RESEARCH (RESEARCH )
Near Bastrop, TX 78602
Andy
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to install previously diagnosed ice dispenser parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78750
David Z
Job Details: 05/09/2020
DISHWASHER KITCHENAID KDFE104DSS4 "Arrived on site to diagnose dishwasher that was not running cycles. Performed diagnostic and checked for error codes. Found no error codes present. Unit does fill, but diverter just keeps spinning and never locks in and starts wash motor. Provided estimate for a new sump and motor assembly to correctReplaced sump and motor assembly and retested. Unit is now correctly pumping and working as designed. No water leaks found. Call complete."
Near Round Rock, TX 78681
David S
Job Details: 05/09/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher control locking up. I inspected the unit and work area. Spoke with customer and found out the problem is intermittent, that they have To unplug the unit to reset it. I unplugged the control UI and plugged the unit back in. The unit went into a drain. I am replacing the UI Control to repair the unit. Installed new UI Control and ran unit through a diagnostics cycle. Unit operated as designed no water leaks detected.Job complete."
Near New Braunfels, TX 78130
Robert
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived on job for complaints of leaks found drain blockage removed blockage and now draining properly. No additional leaks detected at time of service.
Near Liberty Hill, TX 78642
James
Job Details: 05/09/2020
OVEN KITCHENAID KOSE500ESS04 Arrived on site and tested operation. Customer stated she ran self clean cycle and oven shut off after cleaning. Found thermal fuse has failed. ; ordrng 1 W11204568 (fuse-thrml) and 1 WP4449751 (thrmst-fix)
Near Kingsland, TX 78639
James
Job Details: 05/09/2020
RANGE FRIGIDAIRE FFGF3054TSD Arrived on site and installed new orifice holder. Tested operation and found unit working properly. Job complete
Near Austin, TX 78736
Kevin
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Arrived on site and found customer has videos of noise refrigerator meets. Noise happens for as long as 20 seconds and as frequently as three or four times during the 12 hour period The customer is home. Spoke with tech line and they recommended adding sound deadening material around capillary tube and replacing evaporator fan 7727773652
Near Kyle, TX 78640
Richard
Job Details: 05/09/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for the washer not working properly. Ran diagnostics and found error codes for door latch and over suds. During testing found the noise the customer is experiencing is coming from the damper shocks. Also found that the console did not respond properly. Ordering parts and office to schedule.; ordrng 1 W11316766 (SHOCK) and 1 W11324037 (cntrl-elec)
Near San Marcos, TX 78666
Richard
Job Details: 05/09/2020
MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived onsite for the microwave is damaged. Replaced panel , wrapper , base . Installed microwave and it tested good. Complete"
Near Bee Cave, TX 78738
Brandon
Job Details: 05/09/2020
DISHWASHER KITCHENAID KDTE104ESS0 "Arrived on site for customer complaint of unit not washing, found pump/motor failed. I replaced pump/motor, unit tested good."
Near Austin, TX 78758
Luis
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived on site for no cool. Pierced low side pressure reading -25 diagnosed a leak in system,installed a uv drier,vacuumed system down unit would not keep vacuum added refrigerant to system let unit run,traced dye to cap tube entering g cabinet in the compressor compartment.
Near Volente, TX 78641
Lou
Job Details: 05/09/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher with no heat. Upon further inspection, I found the element with to spots that appeared to be burnt. I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. I tested amp draw to the element and when it was to come on, I could hear the relay on the control but the amp reading was 0. I removed and replaced the element and retested and it is operating as designed. The element amp draw during the wash cycle and at the end in the drying cycle was 7-9 amps both readings. I advised the customer of my findings/repairs. No water leaks observed during service, job completed."
Near Spicewood, TX 78669
Brandon
Job Details: 05/09/2020
OVEN KITCHENAID KODE500ESS04 "Arrived on site for customer complaint of f3e0 error code, found miscommunication between control and sensor, I replaced control. Still had error code, ordering main wire harness, and sensor. Need two techs to help pull this oven out. ; ordrng 1 CNOTE (2 MAN JOB) and 1 CNOTE (PARTS RESEARCH MAIN WIRE HARNESS ) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Liberty Hill, TX 78642
Chase
Job Details: 05/09/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to check dishwasher for constantly filling with water. Ran through diagnostics and received an F6E4 error code. This error indicates a stuck float switch. Inspected the float switch assembly and found no malfunctions. Ran a test cycle and dishwasher filled with water and operated properly as water valve shut off every time door was opened. Started a normal wash cycle and opened door periodically to ensure that water valve is closing. Issue may have been due to water pressure or potentially water valve being air locked and stuck open. All functions of dishwasher check good at this time, job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
Near Wimberley, TX 78676
Leonardo
Job Details: 05/09/2020
OVEN KITCHENAID KOCE507ESS08 Arrived on site to replace harness. Replaced harness and delete error codes and no codes coming back job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 05/09/2020
COOKTOP WHIRLPOOL KECD867XSS01 "Arrived on site to inspect cooktop burner not working. Upon further inspection, I tested all burners and the back middle burner failed to come on. I had the customer sign a waiver of damages from removing glass cooktop. I raised the unit and removed the cooktop and tested ohms to the back middle elements and found it good. I found the relay in the switch burnt. I removed and replaced the switch and retested and the unit is operating as designed. Job completed."
Near Austin, TX 78746
Kevin
Job Details: 05/09/2020
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site and Found customer experienced door lock failed to engage summer however since that experience it has worked properly. inspected washer and didn’t find any saved error codes, ran a diagnostic cycle and everything Is operating correctly. Started a quick wash cycle and paused and opened and restarted washer several times and it did not generate any new error code if latch is needed coded for latch
Near Austin, TX 78737
Luis
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for same issues at previously repaired. Customer defrosted unit, per service pointer W11092686E installed a new drip pan,installed 2 clips,secured evaporator to clips with 2 zip ties,installed cover,secured with 4 screws. S16360AUTHO for labor S16360; ordrng 1 CNOTE (AUTHO FOR LABOR S16360)"
Near Manor, TX 78653
Eman J.
Job Details: 05/09/2020
DISHWASHER WHIRLPOOL DU850SWPB3 "Arrived onsite to replace previous diagnosed parts. Replaced timer, tested system everything works as designed. No water leaks at time of service. Job complete."
Near Cedar Park, TX 78613
Lou
Job Details: 05/09/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previously diagnosed and ordered parts. Due to the dishwasher filling with water when not in use, I removed and replaced both drain hoses and the inlet valve. Tested the unit and it is operating as designed with no leaks. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the units RC section freezing and the thermistor being bad. I removed and replaced the thermistor, fan scroll, and HV control and tested. Unit is cooling as designed with a good frost pattern on the RC evaporator. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to inspect refrigerator not dispensing ice/water. Upon further inspection, I found the ice bin full of ice. Tested the ice dispenser and water dispenser and nothing. I checked the left RC door and found it badly pushed in where it meets the door switch. I pressed the door switch closed and tested the ice dispenser and water dispenser and both operated. Using a piece of cardboard ad foil tape, I taped the cardboard to the left RC door where the switch meets it and retested and the unit is operating as designed. I advised the customer of my findings and temporary repair. I am ordering the left RC door and CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. ; ordrng 1 W11307224 (dor-fip SS)"
Near Temple, TX 76502
Wesley
Job Details: 05/09/2020
WASHER MAYTAG MVWB865GW0 Arrived onsite and found loose connection to latch causing failure for load to progress corrected issue no parts. In event of repeat failure replace control UI and latch together.
Near Temple, TX 76502
Al
Job Details: 05/09/2020
DRYER WHIRLPOOL WED4616FW0 Arrived to inspect dryer not drying properly.Found lint buildup near exhaust.Also advised customer on proper drying and maintenance of unit.Used my temperature sensor to measure temperatures and unit cycled to 260 degrees down to 140 degrees.Unit now operates as designed.Job complete
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived to inspect unit with lights out in fc. Found top left light out, replaced and tested properly"
Near Hewitt, TX 76643
Wesley
Job Details: 05/09/2020
WASHER MAYTAG MVWB865GW0 Arrived onsite and found unit operating with failed valves. Replaced housing. Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78731
David Z
Job Details: 05/07/2020
OVEN THERMADOR PDR486GDZS Arrived on site to install previously diagnosed parts to resolve non jesting small oven and right front burner not lighting. Installed new bake element to resolve small oven not heating. Replaced igniter on right front burner and retested. Oven is now heating and burner is lighting. Advised customer on proper methods for cleaning grease off burners to aid in the ease of lighting and working. All is now working as designed. Call complete.
Near Pflugerville, TX 78660
Andy
Job Details: 05/07/2020
DRYER WHIRLPOOL WED5000DW2 Arrived on site for door seal loose. Tested and inspected unit and found failed door seal loose. Added high heat glue and reseated. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Marble Falls, TX 78654
James
Job Details: 05/07/2020
WINE COOLER KITCHENAID KUWA244PSS0 Arrived on site and installed new thermostat. Tested operation and found unit cooling properly. Job complete
Near Austin, TX 78724
Jacob
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL ET8CHMXKB05 "Arrived onsite for unit getting sheets of ice at the bottom of the freezer. Looked at unit. Upon investigation, found that sheets of ice building up over drain hole due to heater ground clip missing to help defrost. Ordered part. Rescheduled with customer ; ordrng 1 2182338 (clip)"
Near , TX 78642
James
Job Details: 05/07/2020
WASHER WHIRLPOOL WFW96HEAC0 Arrived on site and found water standing in lower section of bellow. Found drain ports clogged. Cleared and ran diagnostics. Unit has no faults and all functions test good. Job complete
Near Killeen, TX 76549
Al
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to inspect ice maker not working.Disassembled and cycled the ice maker and unit cycled properly.Jumped the valve and water filled ice maker.Customer advised there was a recent power outage and ice maker stopped working.Job complete.See office note for more information
Near Kyle, TX 78640
Richard
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived onsite for the refrigerator freezer door forming frost build up. Did a light test and found light shining through the top left hand corner of the door. Called tech line and they stated to use permagum and put it behind the gasket to help push the gasket out to it can seal better. Also found part of the corner of the liner is pushed out a little also causing the issue used silicone along with the permagum and it did not resolve issue ordering a freezer door. Sr# 7727768052 ; ordrng 1 LW11026363 (dor-fip)
Near Austin, TX 78737
Kevin
Job Details: 05/07/2020
MICROWAVE JENN-AIR JMC3415ES01 "Arrived on site and found door is dragging while opening, adjusted door hinge on left-hand side and it is now operating normally. Job complete"
Near Copperas Cove, TX 76522
Al
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived to inspect dispenser leaking after recent repair.While on hold with Whirlpool I removed and replaced the valve.Called and spoke with LEON SR 7727762483.Advised Leon I changed the valve and the customers issues didn’t continue.Job complete
Near Marble Falls, TX 78654
Keith D.
Job Details: 05/07/2020
WASHER LG WM1814CW Arrived onsite and installed previous diagnosed parts. Tested operation found cold water valve not dispensing water pulled the water line off and had sand build up in water line. Purged the water for 2 mins until clear water was visible. Checked voltage on water valve and it tested good. Attached water line back tested operation found unit working properly as designed. Upon further inspection found hot water leaking from valve on the wall. Tightened all connections and advised customer to have a licensed plumber correct issue. Job complete.
Near Austin, TX 78701
Chase
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 nameplate and both handles. Job complete
Near Hutto, TX 78634
David S
Job Details: 05/07/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for microwave shutting off after a minute of use. I inspected the unit and work area, found failed interlocks, I replaced both interlock. When I plugged the unit back in it tripped the breaker. I reset the breaker and plugged the unit it. Unit is no longer powering on. I am ordering the mag, cap, diode, transformer, fuse, cavity thermostat, mag thermostat, and both interlocks. Office to schedule return date.; ordrng 1 W10138793 (FUSE) and 1 W10269232 (CAVITY THERMOSTAT ) and 1 W10754299 (MAGNETRON ) and 1 W10832024 (MAG THERMOSTAT) and 1 W10836753 (TRANSFORMER) and 1 W10850446 (CAP) and 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK) and 1 W11256462 (DIODE)"
Near Austin, TX 78747
Kevin
Job Details: 05/07/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found no saved error codes, ran automatic cycle test 12 and it completed properly. Ran quick test cycle and it completed properly. washer has only been attempted to be used once since it was purchased. Blanket and a leopard blanket washed together and likely or unbalanced and would not complete the cycle. 7727768189"
Near Lago Vista, TX 78645
Lou
Job Details: 05/07/2020
ICE MACHINE WHIRLPOOL GI1500XHB2 "Arrived on site to inspect ice machine not making ice and warm inside. Upon further inspection, I turned the unit on and it began to dispenser water into the reservoir. When the recirculating pump came on, water began to rush over the sides of the reservoir. I found that the recirculating hose was not connected to the pump. Reconnected the hose to the pump and tested and the unit operated as designed and began to make ice. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
David S
Job Details: 05/07/2020
WASHER WHIRLPOOL WFW5090JW0 "Arrived on site for washer not filling. I inspected the unit and work area. I put the washer into diagnostics mode and found no fault codes, I ran the unit through a diagnostics cycle. All components active duty and worked properly. I tried to start the unit in a normal wash and a quick wash, unit went through start up locked but never filled with water. I replaced the water level switch and the unit acted the same. I am ordering the CCU W11334605 and the control UI W11367297 to complete the repair.; ordrng 1 W11334605 (CCU) and 1 W11367297 (UI)"
Near Georgetown, TX 78628
Cliff
Job Details: 05/07/2020
FREEZER FRIGIDAIRE LFFU17F5HWC Arrived on site to replace sealed system components for freezer. Inspected unit and found unit leaking refrigerant from unrepairable heat exchanger line due to corrosion.
Near New Braunfels, TX 78130
Richard
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for the refrigerator ice maker making a noise. During testing found that the water valve was the cause of the noise. Replaced water valve and tested fine. No leaks detected. Complete
Near New Braunfels, TX 78130
Noah D
Job Details: 05/07/2020
WASHER GE WCSR2090DBWW "Arrived on site to inspect washer for not agitating upon inspection found the agitator screw broken in the shaft and not allowing the new agitator sit correctly.Job complete"
Near Round Rock, TX 78665
David S
Job Details: 05/07/2020
WASHER LG WM2301HW "Arrived on site for washer leaking. I inspected unit and work area. I found the gasket was torn on the bottom. I also inspected the drain pump and line, found no faults or defects. I replaced the gasket. I tested the unit and no water leaks present. Job complete."
Near Austin, TX 78701
Chase
Job Details: 05/07/2020
DRYER WHIRLPOOL WED560LHW0 Arrived on site to repair noisy dryer. Found noise coming from blower wheel and housing. Customer was in the process of moving in. Attempted to make adjustments to blower housing and wheel but will need to unstack the dryer and replace the blower wheel and housing. Office to RS with 2 techs (by CS)"
Near Manor, TX 78653
Eman J.
Job Details: 05/07/2020
WASHER AMANA NTW4516FW3 "Arrived on site for washer not washing. Tested the system found that the lid latch was faulty. Replaced the latch. Tested system, everything works as designed. No water leaks at time of service. Job complete."
Near Austin, TX 78701
Chase
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "freezer doors and nameplate. Ordering LH refrigerator door to complete repair., ordrng W11307204 / LH DR SS (by CS)"
Near Austin, TX 78737
Kevin
Job Details: 05/07/2020
REFRIGERATOR GE GFSS6KKYESS "Arrived on site and replaced ice bucket and evaporator cover assembly diagnosed on previous visit then turn right, job complete"
Near Jarrell, TX 76537
Wesley
Job Details: 05/07/2020
WASHER MAYTAG MVWX655DW0 Arrived onsite and found customer had already swapped agitator and wanted to have unit checked out for noise. Adjusted base motor cover to alleviate noise. All checks good. Unit is now operating as designed. No parts needed.
Near Austin, TX 78739
Luis
Job Details: 05/07/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for moisture issue. Found moisture on upper portion of freezer gasket,checked door seals good,called tech support per tech support raised freezer door to allow better seal on gasket."
Near Pflugerville, TX 78660
Andy
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to install previously diagnosed parts. Tested and inspected unit and gears seemed good. Slides seemed good and timing seemed good. Removed gears and tested unit and left hand side still opens a little before right side when opening door from left side. Called tech line and spoke with (Adrian SR# 7727766084) made aware of issue and what was found. Was instructed that unit is operating as designed and to instruct customer on opening door from middle. Instructed customer on this. No water leaks present at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/07/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site for customer complaint of unit leaking, found leak from dispenser and door latch needs spacer behind it to tighten up the door seal. Ordering dispenser. ; ordrng 1 W11316600 (DISPENSER )"
Near Austin, TX 78702
Jacob
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite to replace tube water and cover tube. Replaced both parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78738
Robert
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job to replace controls and evaporator fan motor. After replacement test operation and refrigerator working properly.
Near Leander, TX 78641
Paul
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for a refrigerator that’s warm in the RC but the FC seems good. I found the FC at 2 degrees on arrival and the RC very warm. I found the dampener open and the evaporator fan motor not running with 123VAC to it. The fan motor will need to be replaced. Ordering motor. ; ordrng 1 WPW10128551 (MOTOR-EVAP)
Near Marble Falls, TX 78654
James
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL ED2NHGXNQ00 Arrived on site and tested operation. Found ice chute door not closing due to broken clip in dispenser housing. Unit will need new door kit to repair. ; ordrng 1 8201756 (ice dor kt)
Near New Braunfels, TX 78132
Noah D
Job Details: 05/07/2020
OVEN WHIRLPOOL WFG525S0JS0 "Arrived on site to inspect oven for not heating properly, upon inspection found the igniter not working correctly when trying to reignite after preheating, replaced igniter and retested. No problems found. Complete"
Near Granger, TX 76530
Andy
Job Details: 05/07/2020
WASHER MAYTAG MVWB725BW0 Arrived on site for washer making loud noise in spin cycle. Tested and inspected unit and found failed bearings. Attempted to remove inner basket with no success. Basket and outer tub will need to be replaced. Contacted office and tub and basket parts are covered. Will need 2 hour 2 man job. No water leaks present at time of service.
Near Johnson City, TX 78636
Brandon
Job Details: 05/07/2020
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for customer complaint of error codes, found miscommunication between control board and UI console. I replaced control and UI console, unit tested good."
Near Pflugerville, TX 78660
Andy
Job Details: 05/07/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer making noise. Tested and inspected unit and found failed repair kit. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Marble Falls, TX 78654
Keith D.
Job Details: 05/07/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived onsite and installed previous diagnosed part. Tested operation found unit working properly as designed job complete. Did inform customer it would take at least 24 hrs to make ice. Job complete.
Near Austin, TX 78734
David Z
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to install previously diagnosed parts to resolve no water dispensing issue. Pulled refrigerator out of cabinet and saw that the unit had a 1/4 turn shut off valve that can be adjusted. Turned down valve to reduce water pressure since the pressure valve severely restricts water flow making it difficult to use. Was able to successfully reduce pressure at wall valve without part replacement, and no water leaks present. Advised customer on how to adjust the valve if they want to increase the easier slightly. All is now working as designed. Call complete."
Near Salado, TX 76571
Wesley
Job Details: 05/07/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite and removed new ice in fill spout and verified continuity and voltage so per CS used insulation pads to secure fill area especially well.
Near Blanco, TX 78606
Brandon
Job Details: 05/07/2020
DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for customer cod unit not cleaning dishes properly. Found broken tub at top spray arm, no heat, and wash motor weak. Ordering tub, control, and wash motor; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 WPW10511195 (tub-dishwr)"
Near Driftwood, TX 78619
Brandon
Job Details: 05/07/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of unit not functioning and acting sporadically on the UI console. I replaced the console, unit tested good."
Near Hutto, TX 78634
David S
Job Details: 05/07/2020
WASHER WHIRLPOOL MVWB865GC0 "Arrived on site for washer not filling properly with hot water. I inspected the unit and work area, found fault codes F3E2, F8E6,F2E1. I replaced the water valve, and tested the unit. Unit operated as designed no water leaks detected. No fault codes found. Job complete."
Near Austin, TX 78723
Jacob
Job Details: 05/07/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite to replace parts ordered by previous tech. Customer had issue with toe plate coming off and noticed the leg where the kick plate gets screwed to is bent down ward. Called Techline. Suggested to change out tub assembly. Got SR#7727763808. Ordered part. Rescheduled with customer. Request 2HR; ordrng 1 REQUEST (2HR) and 1 W10713320 (tub-dishwr)