We serviced a
WHIRLPOOL REFRIGERATOR
Model JS42NXFXDE01
Near Austin, TX 78732
Justin
Job Details: 09/22/2021
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS09
Near Bee Cave, TX 78738
Leonardo
Job Details: 09/22/2021
Arrived on site to test unit for oven door falling. Found right hinge not sitting correctly. Secured hinge test unit and unit test good job complete.
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Leander, TX 78641
Lou
Job Details: 09/22/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not coming on. I disassembled the unit and tested the element and cutoffs and found one of the cutoffs open. Also found the red wire on the harness to the element connection was burnt/shorted. I advised the customer of my findings.I removed and replaced the element assembly and added a new connector to the harness from a connector from my van stock and reassembled the unit and retested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Kayman
Job Details: 09/22/2021
Arrived onsite to install previously diagnosed parts. I installed all parts from diagnosis visit. I tested the unit and monitored for leaks. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Briarcliff, TX 78669
Robert
Job Details: 09/22/2021
Arrived on call for complaint of breaker tripping. Found washer connect to GFCI outlet. Recommend replace outlet.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, TX 78602
Matthew
Job Details: 09/22/2021
Arrived onsite for potential gas leak. Upon arrival pulled unit to inspect gas line and connections. Used liquid leak detector around supply and connections. Also tested cooktop valves. Could not detect any leaks at this time. Called safety team for documentation. Provided SR#7731758646.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Round Rock, TX 78665
Jonathan S
Job Details: 09/22/2021
Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Performed diagnostics mode and monitored operation. Measured incoming water temperature at faucet and found 120?. Found unit drawing 6.5 amps. Called Whirlpool tech support and spoke with Travis. Went over prior service performed. Tested all other components. Found all operating as designed. (7731813650).
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS1
Near Salado, TX 76571
Tali W
Job Details: 09/22/2021
On site for microwave door not closing properly. Found lower tab on door broken. Ordering stainless complete door. AUTHO. Office to reschedule. ; ordrng 1 W10860351 (Door complete) and 1 AUTHO (AUTHO)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Hutto, TX 78634
Tommy
Job Details: 09/22/2021
Arrived onsite for dishwasher stopping mid cycle. Upon arrival found panel damaged and bubbling also found unit owi was damaged. Ordering new panel and owi.; ordrng 1 W11116422 (Panel) and 1 W11084121 (Owi)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Hutto, TX 78634
Tommy
Job Details: 09/22/2021
Arrived onsite for refrigerator intermittently cooling and no ice. Upon arrival found unit compressor condenser coils clogged. Ordering starting device as unit is intermittently running compressor.; ordrng 1 WPW10197428 (Start dec)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near San Marcos, TX 78666
Noah D
Job Details: 09/22/2021
"Arrived on site to inspect unit for leaking gas around tubing. Upon inspection found the gas leak was in the middle of yellow gas line indicating pin hole, customer must have gas line replaced by builder or JB Hunt. Spoke with builder and instructed what to do next. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cedar Park, TX 78613
Kayman
Job Details: 09/22/2021
Arrived onsite for dishwasher not draining. Upon inspection I found the heater element burned into 2 pieces. I found the filter and screen in the sump both damaged and the spray arm damaged. I ran diagnostics and found F7E1 stored in the unit. I found the unit washing and drained as designed. I will order the heater lower spray arm and filters to complete the repair. ; ordrng 1 W10518394 (Heater) and 1 W10872845 (Filter) and 1 WPW10463906 (Screen) and 1 W11084121 (Sensor) and 1 WPW10319027 (Lower spray arm) and 1 W10906426 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near San Marcos, TX 78666
Noah D
Job Details: 09/22/2021
"Arrived on site to inspect unit for not cooling normally. Upon inspection found the Evap covered in ice causing cooling issues, customer will need to defrost unit for 3 days to clear ice, replaced control and changed defrost settings. Customer will defrost. Complete"
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Driftwood, TX 78619
Brandon
Job Details: 09/22/2021
"Arrived on site for customer complaint of unit not cooling, found fan motors running, but compressor was not. I found failed control, I replaced control, unit tested good."
We serviced a
GE DRYER
Model GTD65EBPLD
Near Spring Branch, TX 78070
Andrew
Job Details: 09/22/2021
"Arrived on site to test unit for dryer not spinning and burnt smell, test unit found blower wheel and unit vent pipe clogged with lint, removed lint, used vent tester to test unit with and without vent connected, unit failed with with vent connected and passed without, advised customer to have vent cleaned, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDP01ILWH3
Near Austin, TX 78731
David Z
Job Details: 09/22/2021
"Arrived on site to diagnose dishwasher that had stopped mid cycle and didnt want to drain at first. On arrival unit was drained. Ran unit and tried to drain. Unit would not drain. Power cycled several times and unit drained. Unit had also leaked out the front of the door prior as well. Ran unit and found it was filling several times, and water level was too high. Found unit has failing control, and several symptoms are pointing to control.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Georgetown, TX 78628
Wesley
Job Details: 09/22/2021
Arrived onsite and found F7E1 error. Corrected issue with heating circuit by securing failed connections. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near New Braunfels, TX 78132
Andrew
Job Details: 09/21/2021
"Arrived on site to install interlocks from previous diagnosis, installed interlocks, tested unit, unit now working properly, job complete"
We serviced a
GE DRYER
Model HTX24EASK0WS
Near Round Rock, TX 78664
David S
Job Details: 09/21/2021
Arrived on site for PUSH START NO SOUNDS CUST SETS TIMER KNOB CAN HEAR SOUNDS NOTHING IS HAPPENING. We inspected the unit and work area. We found the unit not coming on. We found the motor start winding is open and not allowing the unit to work properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Leander, TX 78641
Tommy
Job Details: 09/21/2021
Arrived onsite for refrigerator loud fan noise. Upon arrival found evap frosted over. Let customer know unit will need full 48 hour defrost. ; saved tckt
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Elgin, TX 78621
Matthew
Job Details: 09/21/2021
Arrived onsite for dryer not heating. Upon arrival tested unit and found not heating. Verified voltage and was good. Unit would power on and tumble but not heat. Inspected unit and found connector to high limit thermostat loose. Secured connector and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Austin, TX 78703
Matthew
Job Details: 09/21/2021
"Arrived onsite for washer giving error code. Upon arrival put unit in diagnostics and confirmed F20 error code - no water entering machine or pressure switch fault. Ran diagnostics tested and unit passed all test without fail. Ran quick wash cycle and unit completed cycle. Could not duplicate issue. Recommendations: if issues persist, recommend replacing pressure switch (checking hose as well). If switch is good, could potentially be a control issue not reading pressure correctly. Unit does seem to be getting adequate water. Unit is stacked.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Austin, TX 78701
Scott
Job Details: 09/21/2021
"Arrived on site for unit not draining . ran diagnostics got error codes 0-2, 8-1, 6-1, 9-1 . Found unit draining very slowly . No water leaks detected at time of service,job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Dripping Springs, TX 78620
Robert
Job Details: 09/21/2021
Arrived on call for complaint of buttons not working. Found some of the buttons not responding. Replace control and test.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Georgetown, TX 78628
Lou
Job Details: 09/21/2021
"Arrived on site to inspect freezer light not working. Upon further inspection, I found the FC light out and the ice maker light operating when I pressed the FC door switch. I removed and replaced the FC upper light and tested. Unit is operating as designed. Also, I found, while checking the ice maker light, that the ice maker harness had been pulled from its clips and was hanging over the ice tray. I found 2 wires with the protective cover broken. I placed some electrical tape over the breaks in the wires and placed the harness back into the clips and using foil tape, I secured the harness to the clips so they wont come out. Tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Georgetown, TX 78628
Lou
Job Details: 09/21/2021
"Arrived on site to inspect dryer not drying. Upon further inspection, I tested the unit by opening the door and closing the door switch. Once unit was on, I could see the element illuminating. Using the vent test kit, I tested the airflow to the unit and it failed two out of two times. I advised the customer of my findings and demonstrated the test to my customer. Customer advised that the vents have not been cleaned since they moved in. I recommended that they have the vents professionally cleaned. No lint observed during service, job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Waco, TX 76712
Jonathan M
Job Details: 09/21/2021
Arrived on site for a dishwasher that?s not starting cycles. Inspected unit into work area. Ran the unit through diagnostics and found an F5 E1 (door not closed) error code. Ran the unit through a diagnostic test in the unit ran as designed. Tested the unit in a normal wash cycle five separate times and found the unit working as designed. I asked the customer to run a load for me and noticed that they weren?t closing the door before the unit counted down causing it to go into a paused state. The customer was unaware that all they needed to do was to hit the start button and close it again before the time ran out. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB4
Near Pflugerville, TX 78660
Matthew
Job Details: 09/21/2021
"Arrived onsite for microwave not heating. Upon inspection found issues in high voltage circuit. Replaced magnetron, capacitor and diode. Tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 09/21/2021
"Arrived on site for complaints of middle burner not lighting. Found grease and debris in burner. Took it off and cleaned. Tested burner, working properly."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/21/2021
Arrived on site for Dryer is Not Tumbling or Spinning - Dryer. Placed dryer in timed dry and could hear motor whining. Gained access to drum and assisted drum to spin and dryer began spinning. Removed drum and tested voltage to motor. Motor was getting proper voltage. Removed motor / blower wheel and installed new motor and original blower wheel. Reassembled dryer and tested on timed dry. Found no heat turning on. Tested thermal cut off and it had no continuity. Customer stated they had parts and provided a thermal cut off. Replaced thermal cut off with customers provided thermal cut off. Tested dryer again and element began heating. Allowed dryer to run for five minutes to ensure the element would continue working. Heating element heating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78724
Taylor M
Job Details: 09/21/2021
"Arrived on site to diagnose dishwasher not drying dishes properly, upon arrival I gained access to the service diagnostics and found no fault codes, the customer informed me they are using finish jet dry rinse aid, I ran the unit in a diagnostics cycle and found that the unit is operating properly as designed. The customer also informed me that they had only run one cycle with jet dry thus far, i informed them that they should run hot water at the sink before running a cycle and to continue using jet dry as well. Unit is operating properly as designed no leaks and the heater checked good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Austin, TX 78724
Taylor M
Job Details: 09/21/2021
"Arrived on site to diagnose refrigerator with no cool in the refrigerator and the freezer compartment freezing over, upon arrival I gained access and checked the heater, bimetal and evap motor, all checked good, the cause of no cool is due to ice blocking the access to the refrigerator compartment, I replaced the control due to other components checking good, customer is going to defrost the unit due to it being in a vacant apartment, the unit is operating properly as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM2
Near Leander, TX 78641
Tommy
Job Details: 09/21/2021
Arrived onsite for dishwasher not receiving water. Upon arrival found unit was filling but sump and motor are dead.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Harker Heights, TX 76548
Al
Job Details: 09/21/2021
Arrived on site for dishwasher not starting. Confirmed the complaint and found the switch to power on the dishwasher was turned off. I turned on the switch and the unit began working properly. Customer satisfied Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Manor, TX 78653
Matthew
Job Details: 09/21/2021
Arrived onsite for refrigerator not dispensing ice. Ice maker is functioning. Upon inspection found ice bin liner clips broken on both sides. When auger motor is energized and rotates the bin is pushed forward moving components out of line and not allowing ice to dispense. Clips/retainers are part of liner
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78723
Taylor M
Job Details: 09/21/2021
"Arrived on site to diagnose dishwasher not draining, upon arrival I gained access to service diagnostics and found no error codes stored, I ran the unit in a diagnostics cycle and found that the drain pump is intermittent and needs to be replaced, the console is intermittently working as well, I verified the connection seating and am ordering the console just in case, office to reschedule when parts arrive. ; ordrng 1 W11460947 (Console)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Austin, TX 78702
Leonardo
Job Details: 09/21/2021
"Arrived on site for install of previously diagnosed parts. Installed new center burner. Tested unit, unit tested good, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/21/2021
Arrived on site for NOT DRAINING--HAD THE DRAIN PUMP REPLACED BY ANOTHER COMPANY--UNIT RUNS A FULL CYCLE. Placed in diagnostics and got inlet valve error. This was the only error code. Cleared error code. Ran through diagnostics and drain pump was chattering. Drain pump was unable to drain all the water so remaining water was still in the bottom once diagnostics completed. Removed drain pump and installed new drain pump. Ran through diagnostics again and water was still not draining properly. Pulled dishwasher to inspect drain hose and found ceramic piece of glass from plate had gotten lodged inside the drain hose causing blockage not allowing water to flow through as it should. Removed hose and installed new hose. Ran through diagnostics again and water was coming into disposal and into the drain as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Leander, TX 78641
Lou
Job Details: 09/21/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the control panel being damaged/dented, I removed and replaced the panel and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
GE FREEZER
Model GSS25GMHJCES
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/21/2021
Arrived on site for Interior light on freezer side quit working. LIGHT-LIGHT NOT WORKING. Tested switch manually and switch was opening and closing as it should. Led board was receiving voltage from harness. Removed led board and installed new led board and lights came on. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 09/21/2021
Arrived on site to diagnose a refrigerator that is leaking. Found evap cover not in drain pan causing defrost water to run outside of pan. Reset cover to proper position and also removed foam from defrost drain. All is working properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kingsland, TX 78639
Cliff
Job Details: 09/21/2021
Arrived on site to diagnose a dishwasher that is not cycling properly. Found pump assembly that was just installed defective and replaced it with new pump. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Meadowlakes, TX 78654
Cliff
Job Details: 09/21/2021
Arrived on site to diagnose a washer that is not cleaning properly. Tested all parts and components and found no failures to unit at this time and advised customer on clean washer cycle operation and frequency of use. No further repairs needed and no leaks were found at time of service.
We serviced a
GE MICROWAVE
Model ZWL1126SJ1SS
Near Spicewood, TX 78669
Brandon
Job Details: 09/21/2021
"Arrived on site for customer complaint of sparking and smell, found magnetron burned as well as cover. Ordering magnetron, cover, and diode.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78626
Jonathan S
Job Details: 09/21/2021
"Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Found rinse aid container empty. Measured incoming water temperature at sink and found 120? water temperature. Performed diagnostics mode, no error codes. Measured amp draw to heating element and found 6.9 amps to element. Checked for hot temperatures at end of test cycle. Found all components all working as designed. No water leaks detected during service. Spoke with customer on user care guide and operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/21/2021
"Arrived on site for refrigerator with crisper drawers not closing and shelf setting crooked. Inspected unit and work area. Found slide plate not installed correctly and causes crisper shelves to set crooked. Removed crisper assembly and reinstalled. Tested drawer operation and found working as designed. Found bracket on glass shelf bent, attempted to correct. Will need to replace shelf. .; ordrng 1 WPW10709163 (shelf-glas)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Jarrell, TX 76537
Jonathan S
Job Details: 09/21/2021
"Arrived on site to install previous diagnosed parts. Removed failed inlet fill and water hose to unit and installed new. Performed diagnostics mode and monitored operation. Installed insulation blanket and unit. Ran cycle to monitor for possible water leaks again. All tested good, no water leaks detected during service. ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ04
Near Austin, TX 78724
Taylor M
Job Details: 09/21/2021
"Arrived on site to diagnose refrigerator with the incorrect shelf on the right door, upon arrival the customer showed me the shelf, they included two of the same shelf instead of the correct shelf, I replaced the improper shelf for the correct one. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near New Braunfels, TX 78130
Andrew
Job Details: 09/21/2021
"Arrived on site to test unit for not dispensing water or making ice, tested unit found reservoir frozen over and pinched water line, thaw out reservoir and secured water line properly, applied silicone on reservoir penetration, tested unit, unit now working as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Round Rock, TX 78664
Jimmy J.
Job Details: 09/21/2021
"Arrived on site for NOT COOLING IN FRIDGE SECTION FREEZER SEEMS OKAY-MR IS GOING TO MAKE SOME ROOM IN FREEZER. Found RC evaporator cover covered in a thick sheet of ice and frost. Customer signed fridge waiver. Explained to customer to lay down towels around front and both left and right sides once they unplug the fridge for 24 to 48 hours to catch any water that overflows from pan. Will return with all parts to repair defrost issue. Upon return we will start with testing the fresh food thermistor, then UI. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78738
Robert
Job Details: 09/21/2021
Arrived on call for complaint of tripping breaker called tech line 7731802020 the breakers are gfci will need to have them checked. The dishwasher passed test cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Leander, TX 78641
Kayman
Job Details: 09/21/2021
"Arrived onsite for refrigerator not dispensing ice. Upon inspection I found the ice bin full of clumped ice and I could not remove the bin. The ice would dispense but would not work intermittently or the arm would slip out of place. I inspected all gaskets and all checked good. I ran test 59 and could not feel any airflow from the ice box fan ports. I accessed the main control and tested P9 -2 to 3 and there was no voltage leaving the control to the fan. This would cause the ice to clump in the bin. I exited diagnostics and heard the fan turn on. I could feel air coming in through the vents. I am ordering the main control, side Ui, ice box fan and motor shaft to complete the repair. Returning tech will need to steam out ice bin to remove. Office to R/S due to part availability. ; ordrng 1 W11407678 (Ice box fan) and 1 W11450890 (Control) and 1 W11228132 (Shaft) and 1 W11314429 (Side UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ISF25D2XBM01
Near Austin, TX 78732
Brandon
Job Details: 09/21/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from defrost drain line being clogged. I defrosted drain line and removed clog, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78744
Luis
Job Details: 09/21/2021
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78741
Jacob
Job Details: 09/21/2021
Arrived onsite to replace parts. Was able to only have to replace the HMI board. Tested the unit. Unit powered on with no issues. No issues at this time. Job complete
We serviced a
GE COOKTOP
Model JGP328BEJ1BB
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/21/2021
Arrived on site to install previous diagnosed part. Removed failed switch harness and installed new. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Liberty Hill, TX 78642
Tommy
Job Details: 09/21/2021
Arrived onsite for refrigerator still not reading doors being shut. As well as no cool and rust and damage to rear. Upon arrival found unit had damage in rear and was no cool.
We serviced a
MAYTAG FREEZER
Model MZF34X18FW04
Near Lockhart, TX 78644
Jacob
Job Details: 09/21/2021
Arrived onsite for unit not cooling. Looked at the unit and unit had cooled the whole time it had been plugged in for our return. Replaced the start device and the thermistor but it did not fix the issue. Submitted sealed system check list. Spoke with PR to help diagnose. Ordered parts. Office to reschedule ; ordrng 1 W10350564 (capacitor) and 1 W10709968 (drier-uv) and 1 W11189854 (compressor) and 1 W11209261 (EVAPORATOR ) and 1 W11396157 (CONTROL )
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cedar Park, TX 78613
David S
Job Details: 09/21/2021
"Arrived on site to install previous diagnose parts. We installed gearcase, belt & cam. We ran a calibration and tested unit. Unit operating as designed. Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454SSS3
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/21/2021
"Arrived n site for microwave with no power. Inspected unit and work area. Removed unit to gain access to fuses and door switches. Disassembled unit and tested noise filter fuse and found opened/ failed. Measured resistance on door switches and found working as designed. Powered unit on and tested heating operation and found operating as designed. Opened and closed door several times. Assembled unit and reinstalled. Tested heating and door operation again. All tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Round Rock, TX 78681
David S
Job Details: 09/21/2021
Arrived on site for possible wash plate replacement. I found a silk pillow case stuck under the wash plate. I removed the wash plate and found signs of warping or bending. I reassembled the unit. It is working as designed. I advised the customer that silk or high thread count sheets and pillow cases can slip under the wash plate. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near San Marcos, TX 78666
Andrew
Job Details: 09/21/2021
"Arrived on site to test unit for tripping breaker, tested unit found wires not connected in junction box , connected wires, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
KITCHENAID OVEN
Model KODT100ESS04
Near Austin, TX 78730
Kevin
Job Details: 09/21/2021
"Arrived on site and inspected ovens and found door handle is loose, after correcting it oven is working properly. Discussed use and care with homeowner, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GVEXVD00
Near Austin, TX 78736
Luis
Job Details: 09/21/2021
Arrived on site. Replaced dispenser and water paddle tested ice and water dispenser working installed new grill
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78705
Luis
Job Details: 09/21/2021
"Arrived on site for no ice. Found harness not fully seated into icemaker housing,installed harness fully to icemaker tested icemaker,ice dumped and filled with water"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS1
Near Austin, TX 78751
Kevin
Job Details: 09/21/2021
"Arrived on site and inspected dishwasher and found drain pump is not secure. Wiring harness got caught in between Sam and drain pump.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Austin, TX 78750
David Z
Job Details: 09/21/2021
"Arrived on site to diagnose refrigerator that is not cooling. Customer advised me the lights stay on, but no fans or cooling happen. Found compressor off and cold, and control reads -,-. Unit has failed control. Replaced and programmed new control and retested. Verified unit working as designed, compressor came on and began cooling.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78724
Scott
Job Details: 09/21/2021
"Arrived on site replaced burner tube , sanded contact points ,screws . Still did not change oven issues . Called tech , checked voltage to switch . Recommended changing dis control again . Sr 7731552629Brian No gas leaks detected at time of service. Call to set return . ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, TX 78660
Matthew
Job Details: 09/21/2021
"Arrived onsite for refrigerator not making ice and warm temps. Upon inspection found both RC and FC compartment warmer that normal. Inspected freezer compartment and food was not frozen. Removed evaporator cover for inspection. Found irregular frost pattern in top right corner of evaporator. Also noticed evaporator fan was not running. Ran test 3 for evaporator fan and did not energize. While exiting test mode the evaporator fan started working again but still no frost pattern. Unit is having a Sealed system issue. Will need SS technician scheduled for min 2 hrs. Ordering compressor, evaporator, dryer and access valve. Office to reschedule ; ordrng 1 W10507884 (compressor) and 1 W11506635 (ACCESS VALVE ) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)"
We serviced a
WHIRLPOOL VENTHOOD
Model UXB0600DYS0
Near San Marcos, TX 78666
Andrew
Job Details: 09/21/2021
"Arrived on site to test unit for vent hood not changing motor speeds. Found motor windings were bad. Replaced motor, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Dripping Springs, TX 78620
Robert
Job Details: 09/21/2021
Arrived on call for complaint of clock wrong and microwave door not showing closed adjustment to door now working properly
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near New Braunfels, TX 78130
Noah D
Job Details: 09/21/2021
"Arrived on site to inspect unit for not draining water and issues with cycles, upon inspection found the unit not clicking into gear. I found the incorrect actuator on unit. Replaced actuator and tested. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Canyon Lake, TX 78132
Noah D
Job Details: 09/21/2021
"Arrived on site to inspect unit for not draining normally, upon inspection found the unit drained but very slowly. Checked drain pipe and found no issues, replaced drain pump and tested. All functions returned with no leaks. Complete"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cedar Park, TX 78613
Kayman
Job Details: 09/21/2021
Arrived onsite for washer not starting or stopped mid cycle. Upon inspection I found error codes for out of balance and long fill stored in the system. I ran manual diagnostics and found the unit would start to make a high pitch whistle noise. I accessed the drive system and found yellow gearcase oil on the shifter and drain pump. I could also see shavings from the belt in the pulley shield. No leaks detected during time of service. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near New Braunfels, TX 78130
Andrew
Job Details: 09/21/2021
"Arrived on site to test unit for not cooling properly and intermittent power loss. Found compressor was not kicking on. Found thermistors were not in range. Replaced thermistors and start device. Unit working good. Per service pointer W10790481 replaced control box as well. Tested unit, unit is working good. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near New Braunfels, TX 78130
Andrew
Job Details: 09/21/2021
Arrived on site to test unit for door issues. Customer stated oven is fine and no service needed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near New Braunfels, TX 78132
Noah D
Job Details: 09/21/2021
"Arrived on site to inspect unit for Leaking, upon inspection found the unit was leaking from drain hose causing issues, while replacing drain hose found the size of the ports too large. Ordering correct drain hose. Office to reschedule ; ordrng 1 W11381654 (Drain hose) and 1 W11131184 (Drain hose)"
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near New Braunfels, TX 78132
Noah D
Job Details: 09/21/2021
"Arrived on site to inspect unit for not lighting burner, upon inspection found the unit trying to light itself but burner heads are off, realigned caps and fire returned. Complete"
We serviced a
WHIRLPOOL COOKTOP
Model KGCC766RSS01
Near New Braunfels, TX 78132
Noah D
Job Details: 09/21/2021
"Arrived on site to inspect unit for not making contact and igniting, upon inspection found the screws had been tampered with, while I could remove burner head I was unable to successfully removed shafts of screws, will need new holderOffice to reschedule ; ordrng 1 W10128448 (Holder)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Buchanan Dam, TX 78609
Cliff
Job Details: 09/21/2021
Arrived on site to diagnose a dishwasher that is not heating. Found heating element unplugged and rewired unit properly. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near New Braunfels, TX 78130
Andrew
Job Details: 09/21/2021
Arrived on site to replace infinite switches from previous diagnosis. Found no issue with unit as it is operating as designed. Replaced infinite switches as a precautionary. Job complete.
We serviced a
GE MICROWAVE
Model PEB7227SL
Near Round Rock, TX 78665
David S
Job Details: 09/21/2021
"Arrived on site to install customer provided door, switch assembly, and control panel. We removed the unit for the wall and replaced the parts. We reassembled the unit and tested it. It is now working as designed.
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS03
Near Hutto, TX 78634
Wesley
Job Details: 09/21/2021
Arrived onsite and found lower bake ignitor failed. All else checks good. Ordering bake ignitor to repair. All else checks good. ; ordrng 1 WP7432P143-60 (Ignitor)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354ESS3
Near Georgetown, TX 78628
Tali W
Job Details: 09/21/2021
"On site for dishwasher not filling with water. In diagnostics, found F6E1 low inlet water, F5E1 door not closed within time, F7E2 heater on. Ran diag cycle and found unit filling, but not starting wash cycle. Wash motor from control 7.6 ohms. Heater from control 13.7 ohms. Found burn mark on back side of control. Ordering control for return. ; ordrng 1 W10805015 (Motor & sump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Leander, TX 78641
Kayman
Job Details: 09/21/2021
Arrived onsite to install previously diagnosed parts. I installed the ice maker and fill tube heater. I found what looks like a short in the fill tube heater. I re assembled and tested the unit. All checks good. I advised the customer to monitor the unit over the next few days to ensure it doesnt trip a breaker and makes ice. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Burnet, TX 78611
Tommy
Job Details: 09/21/2021
Arrived onsite for dishwasher not drying found rinse aid wasnt in use. Let customer know about importance of rinse aid. Proceeded to test and found unit operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Austin, TX 78737
Robert
Job Details: 09/21/2021
Arrived on call for complaint of leaks. Found the inlet valve cause of leak. After installation test operation.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78747
Leonardo
Job Details: 09/21/2021
"Arrived on site for complaints of microwave light not working. Found socket shorted and bulb burnt out. Installed new socket and bulb. Tested unit, and found light staying on all the time due to relay not opening. Found no sound from buttons. Will need new control board to complete, office to reschedule.; ordrng 1 W10892389 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78664
Wesley
Job Details: 09/21/2021
Arrived onsite and replaced the pump and motor. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Temple, TX 76502
Al
Job Details: 09/21/2021
"Arrived on site and inspected washer not completing cycles. Confirmed the complaint and R&R the cam, actuator and main control. Reassembled and unit tested as designed. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, TX 76502
Al
Job Details: 09/21/2021
"Arrived on site and 2/2 on a dryer taking multiple loads to dry. Tested the unit and the unit heats and tumbles, but the customer needs to have the ventilation system cleaned out in order for the unit to work properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HVEXVB02
Near Killeen, TX 76549
Al
Job Details: 09/21/2021
"Arrived on site and and found the unit temperatures at 71 degrees in both sections. Compressor was running along with the condenser and evaporator motor. The compressor amp draw was 1.4 and extremely hot to the touch. Called office and spoke with PR who advised to order sealed system and return with previously ordered parts, along with authorization.Needs more work ; ordrng 1 W10233961 (COMPRESSOR) and 1 2188823 (EVAPORATOR) and 1 W10143759 (DRIER W/VALVE) and 1 Research (Access valve in hard to find parts per PR) and 1 AUTHO (Sealed system technician 2 hours), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Temple, TX 76502
Tyler
Job Details: 09/21/2021
Arrived on site for washer not cleaning well and shaking. Upon arrival found f7e6 motor speed fault. Upon further inspection I found actuator had come off alignment from cam. I replaced actuator and reassembled and tested unit. Found wash no longer flashing errors and cycling as designed. Call complete
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Killeen, TX 76543
Al
Job Details: 09/21/2021
Arrived on site and replaced the previously ordered door. Unit sealed to the cabinet as designed. Customer satisfied. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Temple, TX 76502
Tyler
Job Details: 09/21/2021
"Arrived on site for washer bouncing around while in use. Upon arrival I found no errors in diagnostics. After further inspection I ran a loa off towels in unit and found during agitation and spin, the inner basket was off balance from gearcase. Found gearcase is bad and leaking oil into tub. ordrng 1 W10752283 (Washplate)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Holland, TX 76534
Tali W
Job Details: 09/21/2021
"Onsite for dryer taking multiple cycles to dry clothes. Checked lint screen, blower housing and exhaust no lint build up or blockages found. Used vent tester. Results: poor for all dryers. Advised customer to have dryer vent cleaning service done to allow proper airflow for dryer. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Waco, TX 76710
Jonathan M
Job Details: 09/21/2021
Arrived on site for a washing machine that won?t start. Inspected unit and work area. Confirmed the customers complaint and found an F7 E4 (basket re-engagement failure). Checks underneath the unit and found the tachometer connector not plugged into the harness. Reconnected harness and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC2
Near Hewitt, TX 76643
Jonathan M
Job Details: 09/21/2021
Arrived on site for a washing machine is leaking from the dispenser. Inspected unit and work area. The customer advised that the prior technician had mentioned that there was a known issue with this Turgeon dispenser drawer and there was a recall on it. Checked the recall information and found that the customers unit was outside of the recall units. Checked the washer and found the unit leaning forward. Adjusted the feet on the washer to lean somewhat towards the rear per whirlpool Techline?s engineering fix for this issue. Tested the unit on all three valves for over five minutes and the unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Temple, TX 76502
Al
Job Details: 09/21/2021
Arrived on site and inspected washer not washing properly. Confirmed the complaint and found the cam and motor were causing the malfunction noises. Unit never spun during diagnostics cycle. Ordering the cam and motor and marked all previously assigned parts for RV. Needs more work ; ordrng 1 W10890624 (DRIVE MOTOR) and 1 W10721967 (CAM)
We serviced a
WHIRLPOOL RANGE
Model GW395LEPB00
Near Waco, TX 76710
Jonathan M
Job Details: 09/21/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced main control and tested the unit. The unit began to work as designed. Call complete.