Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9392 customer reviews

Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Arrived onsite for unit not cooling once again. Called Techline. Had me check thermistor, reading on thermistor was good. Did let techline know about the wire having carosion to the plug in for the fan. No issues at this time."

Near Down Cove, Austin, TX 78704
Jacob S.

Jacob S.

DRYER WHIRLPOOL MEDB835DW3 "Arrived onsite for unit not drying clothes properly. Pulled vent hose off of unit. Found a lot of hair and lint stuck inside the vent tube coming out of the unit. Cleaned the unit vent side, And some in the tube. Tested unit. Unit testing as normal. Let customer know that the vent side through the wall needs to be checked and possibly thoroughly cleaned for better results.

Near Rebel Dr, Kyle, TX 78640
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for TOP RACK MISSING SOME PARTS ON LEFT SIDERemoved damaged rack support and installed adjuster kit. New Kit rolls in and out with ease. Job completed.

Near Broken Bow Dr, Round Rock, TX 78681
Jacob S.

Jacob S.

DRYER WHIRLPOOL LER4634PQ1 Arrived onsite for timer to unit not advancing. Tested unit. Timer not advancing. Replaced timer once again. Did not fix solution this time. Found that the wiring harness may need to be replaced. Let customer know.

Near Constantino Cir, Austin, TX 78745
Tommy O.

Tommy O.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived onsite for dishwasher dispenser not dispensing. Upon arrived found sump work as designed through diagnostics, dishwasher dispenser door was minority jammed causing it not to open when designed fixed dishwasher dispenser door and tested unit tested good. No signs of leaks detected during service."

Near Cliffbrake Way, Georgetown, TX 78626
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JFI2089AEP12 Arrived on job to replace previously diagnosed parts. After replacement test operation. Water flowing. No leaks detected at time of service.

Near Eck Ln, Austin, TX 78734
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived on site and replaced Orion control, and HV control and refrigerator has powered on and has begun running. Customer will monitor it for 12 to 24 hours to ensure it begins cooling properly job complete"

Near Hidden Hollow, Austin, TX 78731
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01

Near Arbors Cir, Elgin, TX 78621
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSE500ESS00 Arrived on site to test unit for f6e6 lost communication error. Replaced console ordering new control board reschedule . ; ordrng 1 W11179310 (CONTROL BOARD. )

Near Toulouse Dr, Austin, TX 78748
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site ,replaced sump and motor and inlet valve . Ran diagnostics wash all checked normal . No water leaks detected at time of service. Job complete ."

Near N Old Smithville Rd, Muldoon, TX 78949
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBC107KBL05 Arrived on site to test unit for not heating. Test unit and found opened tod. Test unit and unit heating correctly job complete.

Near W Monroe St, Austin, TX 78704
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 Arrived onsite for unit not cooling. Looked at unit. Found that the fan motor was not working to push the air around. Ordered part. Rescheduled with customer. .; ordrng 1 WP2315549 (evap fan motor)

Near Harris Ave, Austin, TX 78705
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7120HW0 Arrived onsite and found unit working as designed. Recalibrated and balanced and advised customer on off balance problems. All checks good.

Near Opal Trail, Austin, TX 78750
Matthew  Z.

Matthew Z.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived onsite for unit making popping noise. Upon inspection found char marks between glass and turntable. Tested unit and did not show signs of any other issues but will need turntable and motor replaced. Office to reschedule.; ordrng 1 W10642989 (motor-turn) and 1 W11245707 (support)

Near Alomar Cove, Del Valle, TX 78617
James C.

James C.

FREEZER WHIRLPOOL WRX735SDBM0 Arrived on site and tested operation. Found ice build up in container chute. Found gasket on door not sealing to ice container properly. Corrected gasket and removed ice build up from container chute. Tested operation and found unit working properly. Job complete

Near Apache Mountain Ln, Georgetown, TX 78633
David S.

David S.

DRYER KENMORE 110.877297 "Arrived on site for dryer powering on but not starting. I inspected the unit and work area. I tested the unit and found it giving error code f01, machine control error. I swapped in a new control and tested the unit. It started working as designed.I reassembled the unit and tested it again. The unit is working as designed.

Near Expedition Way, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site for no cool. Found evaporator incased in ice, ran diagnostics defrost thermistor reading open,defrosted evaporator found thermistor wires broken from base of thermistor head,replaced thermistor,ran diagnostics thermistor reading good. Unit will need to run through a normal defrost to remove remainder ice. If unit does not come back to temp in 24hrs customer will need to run a hard defrost"

Near Springfield Dr, Austin, TX 78744
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7300DW0 Arrived onsite and replaced the lid and the drawer. Advised customer on repair. Leveled unit. All checks good.

Near Margalene Way, Austin, TX 78728
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of loud noise and no ice, found failed ice maker and failed auger motor. Order motor coupler and ice maker. ; ordrng 1 W11310391 (DISPENSER MOTOR) and 1 WPW10169511 (coupling)"

Near Canna Lily Cir, Driftwood, TX 78619
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4800BQ1 "Arrived on site to inspect washer water temps. Upon further inspection, customer advised that when operating the unit on warm water, only cold is working. I placed the unit in diagnostics showing no error codes. Tested the unit and it operated as designed. The cold, hot and warm water good. I tested the valve and it was within range on ohms testing. I tested the thermistor and it was within range as well. Following the tech sheet, it recommends replacing the main control. I am ordering the control and CNOTE-LSO and scheduled return service. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 W10671327 (cntrl-elec)"

Near Mulberry Cir, Georgetown, TX 78633
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of heater not working. Ran test cycle and found heater working properly. Adjusted wet agent setting. No leaks detected at time of service

Near Baldovino Skyway, Spicewood, TX 78669
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF555SDHV03 Arrived in site for sealed system repair. I gained access to the compressor. When I punctured the dryer I found 15 psi. Indicating a leak. I installed a UV dryer and coupler into the compressor. I gained access to the freezer evaporator and replaced with new. I pulled a 30 inch vacuum and found no leaks. I put a sweep charge into the system and inspected for leaks I found none. I put a measured charge of 4.5 oz r134a. I monitored pressures and found good pressures. I left the fridge run while I packed up my tools and found a good frost pattern forming on the evaporator. I reassembled the unit. The unit is now working as designed. Job complete.

Near Lemon Light Ln, Pflugerville, TX 78660
David S.

David S.

REFRIGERATOR AMANA ASD2522WRB01 "Arrived on site for fridge not cooling. I inspected the unit and work area. While I was talking to the customer I could hear the start device, click continually. I gained access to the start device and found it drawing 10 amps constantly, and the compressor hot to the touch. I replaced the start device and capacitor. I powered the unit back on and I found the compressor turning on and drawing 1 amps. I gained access to the evaporator and found it forming a frost pattern. He compressor started coming down in temp as well. Please allow up to 48 hours for the fridge to full get to temperature. Job complete"

Near Shark Loop, Round Rock, TX 78664
James C.

James C.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and tested operation. Found both front burners not igniting. Found screws missing from both front burners missing screws that secure top and office holders together. Took photos of correct screw needed and attached to file. Parts to verify correct screw before services scheduled; ordrng 4 8286921 (screw)s and 1 CNOTE (RESEARCH) and 4 W10758282 (screw)s

Near Georgetown, TX 78633
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW0 Arrived on site for washer no operations. Tested and inspected unit and found failed UI console. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Wayside Dr, Elgin, TX 78621
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for dishwasher not drying dishes and detergent pod left behind after wash. Dishes not clean. Upon inspection I found a stored error code of F7E1 for no heat. I ran diagnostics and I found the dispenser not opening when called for. I found no voltage going from the control to the dispenser. I replaced the dispenser and control and the dispenser now works as designed but still no heat. I removed the heater element and tested its continuity the heater was bad so I replaced with new and tested the unit. The unit is now working as designed and no leaks were detected during time of service. Job complete

Near Drake Cove, Leander, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit dropping in temperature. Called Techline once again. Had me use my thermometer from my meter. Saw that the temperature was 41 degrees. Did not give fix at this time. Said to use a data logger to monitor temp readings. Got sr#7729123070. Spoke to DW. Ordered temp logger. Office to reschedule. .; ordrng 1 TEMPLOGGER (TEMP LOGGER)

Near Guadalupe St, Austin, TX 78701
Kevin B.

Kevin B.

OVEN JENN-AIR JMW9530DAS "Arrived on site and inspected oven and found breaker is good, power is correct, there is no lights on in the interior or anything showing on user interface/control board. A new control board and user interface would be needed along with a TOD..; ordrng 1 74011969 (CONTROL PANEL) and 1 WP74009716 (cntrl-elec) and 1 WP7403P899-60 (swtch-sfty)"

Near Westlake Dr, Austin, TX 78746
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB865GW1 (JM) Arrived on site for washer with sheet caught in agitator. Inspected unit and work area. Removed agitator and removed sheet. After reinstalling agitator we performed diagnostics mode and found F2E1 and F8E3. Informed customer lid was left open after filling and cleared error codes. Ran test cycle and unit worked as designed. No leaks observed during service. Call complete.

Near E Lamon St, Burnet, TX 78611
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GX5SHDXVB03 "Arrived on site for no cool. Diagnosed control not entering self defrost replaced defective control,ran defrost cycle,unit running defrost cycle."

Near Conifer Cove, Austin, TX 78736
David S.

David S.

REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived on site for fridge no cooling properly. I put the unit into diagnostics and test 40, I could hear the three way valve move. I gained access to the freezer evaporator, I found no frost pattern forming when cooling is set to the freezer. I used dye leak detector and found no leaks at the freezer evaporator. This unit will need a sealed system repair. I am ordering the compressor W11025999, fresh food evap W11291123, dryer W11109499, access valve W10913906, and returning with controls and oil less gauges. The office will reschedule.; ordrng 1 3HOURS-BEAST (3 HOURS- BEAST) and 1 SEALEDSYSTEM (SEALED SYSTEM) and 1 W10913906 (coupler) and 1 W11025999 (compressor) and 1 W11109499 (drier-tube) and 1 W11291123 (evaporator)"

Near Eire Dr, Pflugerville, TX 78660
Andrew  H.

Andrew H.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to replace parts from previous diagnosis. Replaced interlock, arms and console. Tested unit, unit works good. Job complete."

Near Indigobush Dr, New Braunfels, TX 78132
Al R.

Al R.

RANGE WHIRLPOOL WEG750H0HV0 Arrived on site and inspected broil igniter broken inside unit.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.Customer satisfied.Job complete

Near Charles Goodnight Ave, Killeen, TX 76549
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX988SIBE00 Arrived on site and found fresh food evaporator leaking by evidence of dye. Found drain pan for evaporator broken and water leaking out from pan when evaporator is defrosting. Pan not available and repair cannot be made to to water leak from unit once sealed system is repaired. Job complete

Near Granada Dr, Georgetown, TX 78628
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for a dishwasher that still leaks from the vent. I tested the unit and when the diagnostics cycle completed I opened the door and water dripped out of the vent holes on the front of the door. I removed the outer door and upon further inspection I found the flapper on the right side not seating to the vent housing correctly. I replaced the vent again. I called techline and spoke with Austin SR# 7729149448. I explained my findings to Austin and why I had to change the vent again. Call complete.

Near Comal Ln, Georgetown, TX 78633
David  Z.

David Z.

WASHER WHIRLPOOL WFW9150WW00 "Arrived on site to diagnose washer that is leaving black oily marks on clothes. Checked and found gearcase oil is the substance on the clothes. The gearcase is locking up, the tub can barely be hand spun. Unit is making noise and has an electrical smell, due to gearcase having oil In it.

Near Madison Ave, Austin, TX 78757
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED49STBW1 "Arrived onsite and found element shorted, replaced element. Found venting clogged. Advised having dryer vent wizard out to clean vent. Is complete."

Near Tamarack Trail, Austin, TX 78727
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on job for complaints of no ice. Found very low water pressure. Replaced valve and water pressure good. Now overflow. Replaced pump. After replacement test operation.

Near La Barzola Bend, Austin, TX 78738
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE304GPS1 Arrived on job to replace previously diagnosed parts. Console was damaged but replaced panel. Will need new console ; ordrng 1 W11165146 (CONSOLE)

Near Baldovino Skyway, VLG O THE HLS, TX 78738
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW95HEDW0 "Arrived on site and inspected washer and found saved error codes F3E1 water level system error , F5E4 door not open between cycles, F8E3 overflow condition, F5E2 door lock error. Inspected all components and found air trap is clogged/blocked by buildup, took one picture. Drain pump catch did not have any clothing or debris in it. After clearing confirmed all other components are good.

Near Pickwick Ln, Austin, TX 78746
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW95HEDW0 "Arrived on site and inspected washer and found saved error codes F3E1 water level system error , F5E4 door not open between cycles, F8E3 overflow condition, F5E2 door lock error. Inspected all components and found air trap is clogged/blocked by buildup, took one picture. Drain pump catch did not have any clothing or debris in it. After clearing confirmed all other components are good.

Near Pickwick Ln, Austin, TX 78746
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL MMV4205DS "Arrived on site and inspected microwave and found magnetron has failed. Replaced magnetron and microwave is now heating properly.

Near Cattle Trail, Austin, TX 78748
David  Z.

David Z.

WASHER MAYTAG MVWP575GW0 Arrived on install gearcase to resolve issues with unit not spinning out. Agitator base was seized to gearcase shaft and could not be removed. Have to order tub and basket and associated parts. Ordering parts and 2 man tub job. Office to reschedule. ; ordrng 1 2HOURJOB (2 HOUR WINDOW ) and 1 2MAN (2MAN JOB) and 1 W10324648 (tub-outer) and 1 W10521298 (spin basket) and 1 W10528947 (drive hub kit) and 1 W11418231 (AGITATOR BASE) and 6 WP8533953 (screw)s and 1 WPW10215093 (clean out filter) and 4 WPW10249633 (screw)s and 1 WPW10556325 (ring-tub)

Near Dry Creek Dr, Austin, TX 78731
Noah D.

Noah D.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to inspect washer for grinding noise, upon inspection found the upper agitator screw loose, fixed the plastic pieces that had come loose. Retightened down screw and tested, no problems found. Complete"

Near Pechora Pipit, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "arrived on site for a refrigerant leak in the system. Replaced evaporator,compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Heron Bay Cove, Austin, TX 78738
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL WFE510S0HS1 Arrived onsite for broil element not functioning. Tested unit and broil element and functions are working. Through the duration of the visit tested unit four times and each time the element would heat and cycle. Contacted tech line to insure functionality and confirmed unit was operating properly SR.7729150143. Job complete.

Near Canoga Ave, Austin, TX 78724
Kevin B.

Kevin B.

DRYER WHIRLPOOL MED6630HC1 on site and found front panel is dented. Replaced front panel and ensured dryer is running properly, job complete"

Near Silver Hill Dr, Austin, TX 78746
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for fridge freezing over. I inspected the unit and work area. I found the thermistor not changing resistance based off of heat. I replaced the thermistor. I inspected the freezer and found an ice ball on the back right corner. I removed the cover and found an ice ball at the cap tube and no frost pattern on the evaporator. I am ordering a sealed system. Compressor W11126760, evap W10836706, UV dryer W10843121. The office will reschedule when we have an eta on parts.; ordrng 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 W11126760 (compressor)"

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Tyler  G.

Tyler G.

WASHER WHIRLPOOL NFW5800HW0 Arrived on site for washer that will turn on but not advance cycles. Upon arrival I had a hard time putting unit into a diagnostic mode. I’ve found that the main control as well as door latch had stopped communicating with one another and I needed replacing both parts and found that the unit now works as designed once I was able to get the unit into a diagnostic mode I did not find any error codes are indicated any other hardware software issues and I then ran a diagnostic test on the machine and verify that everything is functioning as needed. No leaks before during or after repair call complete

Near Stonehaven Dr, Temple, TX 76502
Scott  M.

Scott M.

WASHER MAYTAG MVWB855DC2 "Arrived on site ,replaced drain pump, main control and UI console . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete ."

Near Tom's Turn, Paige, TX 78659
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site and tested operation. Found date has set itself to January 11th and clock at 10am. Customer has connected to WiFi but the unit keeps disconnecting and the date and time will randomly change. Found display not responding to inputs properly as well. Unit will need new console and control to repair. Office to schedule return services due to part availability. ; ordrng 1 W11297728 (console)

Near Cascata Way, Liberty Hill, TX 78642
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4955HW Arrived on site to diagnose a washing machine with a damaged valve. Found cold water hose mounting area was cross threaded preventing cold water hose from attaching properly. Replaced valve and hooked up water hoses. All is working properly at this time and no leaks were found after time of service.

Near Luker Rd, Belton, TX 76513
Wesley P.

Wesley P.

WASHER KENMORE 110.2022251 Arrived onsite and found failed suspension.Repair complete. Operating as designed.

Near Lamplight Village Ave, Austin, TX 78727
Al R.

Al R.

WASHER WHIRLPOOL 110.2681469 Arrived on site and inspected washer not draining the tub full of water.Advanced the cycles on the knob and unit drained all of the standing water from the unit.Customer stood by and verified the unit works properly.Job complete

Near Westcliff Rd, Killeen, TX 76543
Tommy O.

Tommy O.

RANGE WHIRLPOOL WFE505W0JZ0 Arrived onsite for previously diagnosed parts. Found control was misdiagnosed order top elements as one is misreading. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10823729 (ELEMENT ) and 1 W11041453 (ELEMENT ) and 2 W11171119 (BACK ELEMENT )s and 1 WP8273992 (ELEMENT )

Near W Whitestone Blvd, Cedar Park, TX 78613
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Rived on site to install previously diagnosed rack adjuster and liner clips. After installing a supervisor they will retest the upper rack in sure that everything is now functioning as designed call complete

Near Woodruff Rd, Waco, TX 76705
Clif L.

Clif L.

DRYER WHIRLPOOL MEDB850YG2 Arrived on site to diagnose a dryer that is not heating. Tested unit and found heating element failed. Replaced element and tested unit. Found all is functioning properly at this time

Near Elf Trl, Belton, TX 76513
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017HB4 Arrived onsite for the microwave hood light staying on will not turn off. During testing found that that the light will not turn off. Found that the control board is suppling constant voltage to the light not allowing the customer to turn it off. Replaced control board and all functions tested good. Hood light turns on and off with no issues. Complete

Near S IH 35 Frontage Rd, Austin, TX 78747
Tyler  G.

Tyler G.

REFRIGERATOR GE ZIF360NXARH Arrived on site for refrigerator that That was leaking water from the freezer floor. Upon arrival I found that the unit had a clogged drain line and the customer stated they tried to clear the drain out once before but it came back two weeks later and I found it was due to the fact that there was a hidden compartment underneath the evaporator cover that was still holding some ice keeping the evaporator from properly letting the water drain into the drain line and exit to the drip pan ended up clearing the ice within the hidden compartment and was able to reassemble the unit and test at the drain line was fully cleared. Unit is now functioning as designed call complete

Near Lake Air Dr, Waco, TX 76710
Tyler  G.

Tyler G.

WASHER MAYTAG MVWC465HW2 Arrived on site to install previously diagnosed gear case agitator inner and outer tub etc. rebuild. After installing necessary parts I was able to retest the unit and verify that everything is functioning as designed with no leaks before during or after repair call complete

Near Thomas Ln, Belton, TX 76513
Al R.

Al R.

RANGE WHIRLPOOL WGE555S0BS02 Arrived on site and inspected cooktop on light staying on.Confirmed the complaint and found the front and rear right infinite switches were defective.Replaced both and unit tested as designed.Customer satisfied Job complete

Near Shoreline Dr, Harker Heights, TX 76548
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed fill tube with heater. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11227369 (gasket) and 1 W11366500 (FILL TUBE)

Near Co Rd 488, Coupland, TX 78615
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for a refrigerator with the RC compartment not cooling. I tested the thermistors from the UI and when I ran service test 39 it showed the evaporator thermistor shorted. I ran service test 3 and on step 3 I found the evaporator motor not running. I had proper voltage to the evaporator motor. I defrosted the coil and I replaced the motor/harness and ran all test again. The fan is running and the evaporator thermistor passed. I relocated the thermistor and mounted it using foil tape and a zip tie per Whirlpools service pointer. Call complete.

Near Arques Ave, Round Rock, TX 78681
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not turning on. Test unit and found white wire not secured to white wire on junction box. Secured wire test unit and unit test good job complete.

Near Tailwind Dr, Kyle, TX 78640
Noah D.

Noah D.

MICROWAVE WHIRLPOOL AMV2307PFB3 "Arrived on site to inspect microwave for not closing correctly, upon inspection found the interlocks not closing completely, replaced both interlocks and tested. No problems found. Complete"

Near Tristan Trail, New Braunfels, TX 78130
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site to inspect fridge for not having even doors, upon inspection found the fridge door was protruding a bit, realigned upper hinges and tested. No problems found. Complete"

Near Redwood St, Seguin, TX 78155
David  Z.

David Z.

WASHER MAYTAG MHW8630HC2 "Arrived on site to diagnose washer that was not unlocking. Customer informed me when contacted that the unit did unlock. Their drain was clogged and had caused water to back up, and door wouldn’t unlock till it was resolved. Customer power cycled and unit unlocked and has been working since. No other work Performed. Call complete."

Near Ridge Oak Dr, Austin, TX 78731
Andrew  H.

Andrew H.

RANGE JENN-AIR JDRP548HL00 Arrived on site to test unit for front two burners not lighting. Found burner caps not properly seated. Found out customer removed them to clean but did not properly replace them. Showed customer how to properly set caps. Job complete.

Near Carson Ridge, New Braunfels, TX 78132
Wesley P.

Wesley P.

DRYER WHIRLPOOL MED5630HW1 Arrived onsite and found frame rattle. Dampened frame rattle to eliminate noise completely. Unit is now operating as designed. Advised customer on repair. All checks good.

Near Powder Mill Trail, Austin, TX 78750
Kevin B.

Kevin B.

WASHER WHIRLPOOL WGT4027HW0 "Call was completed by DZ, job complete"

Near Bull Creek Rd, Austin, TX 78731
Al R.

Al R.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and inspected double wall oven with a frozen display.Confirmed the complaint and verified model and serial number.Accessed the control and found the connector was not plugged in properly.Corrected the issue and unit tested as designed.Customer satisfied Job complete

Near Catawba Loop, Harker Heights, TX 76548
David  Z.

David Z.

WASHER WHIRLPOOL WGT4027HW0 Arrived on site to install lid latch to resolve non latching issue. Was able to install lid latch without separating unit. Tested unit with new latch and all is working as designed. Job completed by me.

Near Bull Creek Rd, Austin, TX 78731
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for upper rack falling. Test unit and found broken upper adjusters. Replaced adjusters test unit and unit test good job complete

Near Byron Dr, Austin, TX 78704
Jimmy J.

Jimmy J.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for OPEN/CLOSE DOOR MSG - SHUT DOOR AND THE LIGHT IS STILL ON BLACK SEAL ON THE DOOR CRIMPEDTested door and lights would only turn off when pressure is applied to handle or when door has pressure put against it. Sometimes it would turn off and sometimes it wouldn’t run closed normally. Ordered new inner door and interlock for replacement. ; ordrng 1 W10687342 (door/mw) and 1 W11033422 (interlock)

Near Bargello Pl, Hutto, TX 78634
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for customer complaint of unit not cooling, found unit would not go into diagnostics mode, called tech line, they recommend replacing UI control and dispenser board. SR# 7729146202 ordering parts. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 W10893939 (cntrl-elec) and 1 W11225853 (cntrl-elec)"

Near Oakwood Ln, Dripping Springs, TX 78620
Richard P.

Richard P.

WASHER WHIRLPOOL MVWB765FW1 Arrived onsite for the washer not powering on. Was able to put washer into diagnostics and found error codes F6E2. For lost communication. Will need to replace main control and console. Ordering parts and office to schedule.; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 W11135391 (console) and 1 W11135392 (cntrl-elec)

Near Pebble Garden Ln, Austin, TX 78739
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite for stacked washer not starting cycle. Put unit in diagnostics and found stored error code F0E2 over suds and F0E1 load in drum while in clean cycle. Tried running an auto test and unit would fin and drain but would pause/stuck in spin cycle. Repair and closer inspection would call for 2 man tech.. Unit could need ACU control, UI and possibly stator. . ; ordrng 1 W11319991 (cntrl-elec) and 1 W11354541 (STATOR )"

Near Marathon Blvd, Austin, TX 78756
Robert J.

Robert J.

COOKTOP KITCHENAID KCGC506JSS00 Arrived on job to replace previously diagnosed parts. Found the burner not lighting will need lip kit. Also panel damaged ; ordrng 1 W11502161 (LP KIT)

Near Colca Cove, Lakeway, TX 78738
Andrew  H.

Andrew H.

MICROWAVE WHIRLPOOL KEMC308KSS04 "Arrived on site to test unit for microwave not starting. Found connection loose on diode. Also noticed the microwave vent shroud was preventing the door from closing all the way. Removed shroud per customer request. Tested unit, unit works good.

Near Rockwall Pkwy, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DC5 Arrived on job for complaints of breaker trips every load. Found washer on GFCI outlet. Ran rinse and spin cycle breaker tripped but no surge in power. Called tech line 7729144043. GFCI outlet not compatible with washer.

Near Isadora Dr, , TX 78738
Andrew  H.

Andrew H.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not turning on. Found UI issues. Unit is receiving proper voltage. Buttons are doing different functions than designed. Needing control board to correct issue.; ordrng 1 W11126814 (cntrl-elec)

Near Esplanade Pkwy, San Marcos, TX 78666
Clif L.

Clif L.

DRYER WHIRLPOOL WED4815EW1 Arrived on site to diagnose a dryer that is taking too long to complete cycles. Tested unit and found Low airflow through unit caused by clogged external venting. Customer will need to have venting cleaned to complete repairs.

Near E Central Ave, Belton, TX 76513
Al R.

Al R.

MICROWAVE JENN-AIR JMW2430DS01 Arrived on site and inspected wall oven/ microwave combination F2/E1 error code.Confirmed the complaint and attempted diagnostics test mode and unit UI continuously beeped and gave the same error code.Unit will require the UI to complete the repair.Ordering the stainless steel UI.Office to reschedule the customer for return service.Needs more work.; ordrng 1 W10887855 (CONTROL PANEL)

Near N Farm To Market 116, Copperas Cove, TX 76522
Tommy O.

Tommy O.

DISHWASHER WHIRLPOOL WDF540PADM3 "Replaced panel and UI, control still needed to resolve problem. Ordering control office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10906428 (CONTROL)"

Near N Mays St, Georgetown, TX 78626
Tommy O.

Tommy O.

RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite for previously diagnosed parts. Installed new control and tested unit tested good. Job Completed.

Near N Mays St, Georgetown, TX 78626
Tommy O.

Tommy O.

MICROWAVE WHIRLPOOL WMH3205XVB1

Near Whitman Ave, Georgetown, TX 78626
Robert J.

Robert J.

COOKTOP KITCHENAID KICU500XSS01 Arrived on job for complaints of no power. Found the module dead. Will need to replace both display and module together to correct problem. ; ordrng 1 WPW10396615 (display)

Near Lakeway Dr, Lakeway, TX 78734
James C.

James C.

REFRIGERATOR FRIGIDAIRE PLRU1778ES0 Arrived on site and found door not square with cabinet. Inspected door and found lower hinge corner is collapsed and hinge bent as well causing door to not sit properly with cabinet. Found door is sealing good but the door cannot be adjusted due to failure. Job complete

Near Dogleg St, Meadowlakes, TX 78654
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and installed new ice maker kit and ice container. Unit tests good. Job complete

Near Mahan St, Meadowlakes, TX 78654
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for cooling complaint. Found some ice build up on evaporator,ran diagnostics fan motor not powering removed cover,defrosted evaporator,good voltage to fan motor reading 14vdc found a crack on thermistor. Replaced fan motor,per service pointer replaced harness secured thermistor to correct location on suction line using foil tape and a zip secured evaporator to liner using clamps and zip ties,secured cover with 4 screws changed defrost setting to basic,checked air flow good.

Near Stratton Ct, Austin, TX 78737
Tyler  G.

Tyler G.

DRYER SAMSUNG DV45H7000GWA2 Arrived on site for dryer that would heat but take more than one cycle to dry the clothes all the way. Upon arrival I took the venting off the dryer and ran a diagnostic and could not find any error codes are in indications of the dryer hanging hardware failure’s. I have to take the venting off I put the unit back together and ran a venting test kit test to verify the pressure in the drum and airflow were good when the venting was off and during the test the unit never showed indication of a clog inside the dryer and then reset the machine and reconnected the vent hose and retest the vent to to verify pressure within the wall and found that there was a clog somewhere in the venting of the house and recommended to the customer that they get a That they get a dryer vent cleaning company to come out and clean the venting inside the wall. I also found a good amount of water condensating inside of the venting of the wall of the house. Other than all of that the u

Near McKittrick Ridge Rd, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR MAYTAG MFD2562VEM11 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker heater failed. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service

Near Old Blue Mountain Ln, Georgetown, TX 78633
Robert J.

Robert J.

OVEN KITCHENAID KEBS278DSS10

Near Couri Pass, Austin, TX 78738
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived onsite for unit dripping water from freezer. Looked at freezer, found that the fill tube extension for the ice maker was fully inserted inside the fill funnel on the ice maker. Re inserted fill tube extension. Unit called for water. No leaks at this time. Job complete"

Near W St Johns Ave, Austin, TX 78752
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL n/a Arrived on site to diagnose a refrigerator that is building ice in the freezer. Tested unit and found clogged evaporator drain. Cleared evaporator drain grommet and advise homeowner unit would need to be fully thawed before issue would resolve. No further repairs are needed and all is working properly at this time

Near Gunn Ranch Rd, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF954CIHB00 Arrived on site and inspected refrigerator and found drain hose is clogged. Replaced drain hose ordered by previous technician and disassembled freezer and defrosted it. Sent picture of frozen drain hose to CS. Icemaker has not arrived call will be rescheduled when it does.

Near Patriot Dr, Buda, TX 78610
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW7500GC2 Arrived on site for washer not finishing load . Found oil leaking on stator . Will need gear case slider and clutch . Call to set return ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11455453 (GEAR CASE )

Near Research Blvd, Austin, TX 78758
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9200SQA12 "Arrived on site and found washer is completing a load on normal, washer spun, drained and completed load. After that was done set new wash cycle on heavy duty. Observed it for 15 minutes, then set it on a delicate cycle and observed it for nine minutes. At this time washer is operating properly. Customer has a picture of the last time the washer did not complete a load, the display is showing a capital letter “A” and nothing else. Spoke with tech line and they have no history of this type of error, job complete"

Near Leopold Ln, Austin, TX 78746
Robert J.

Robert J.

VENTHOOD UNKNOWN WVU37UC6FS0 Arrived on job to replace previously diagnosed parts. After replacement test operation no change. Test voltage at transformer and we have 120v to transformer but only 5 Vdc out. Will need transformer. ; ordrng 1 W11282989 (TRANSFORMER)

Near Sumalt Gap Way, Briarcliff, TX 78669
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site and was advised of some noise during agitate. No error codes. Tested all function. Re calibrated. Unit is operating as designed. Advised customer on findings and advised that if symptom recurs to document with video.

Near Cinchring Ln, Austin, TX 78727
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to diagnose a refrigerator frosting in the freezer. Found homeowner had removed all items from freezer and all is working properly at this time. Advised homeowner on size issue with pizza storage compartment, how it may have been keeping door from closing properly."

Near Whippoorwill Cove, Georgetown, TX 78633
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF706ESS04 "arrived onsite for the refrigerator fresh food section leds not coming on. Ran diagnostics and found that the door switches are good and ran diagnostics number 17,16 and it shows the right and left hand doors to be closed even when they are open. When open any other door all the lights come on with no issues. Called tech line and checked for voltage on the right and left hand door switch harness and we are only getting 30 vac to both door switches. Which means that there is an open wire in the main wire harness causing the issue.

Near Vista Gardens Dr, Buda, TX 78610
Lou S.

Lou S.

DRYER WHIRLPOOL WED5100HW0 "Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could hear a thumping noise that wasn’t normal. I disassembled the unit and found some debris (photo) in the drum gasket. Removed the debris and tested the unit and unit is operating as designed. Reassembled the unit and retested and continues to operate as designed. No lint observed during service, job completed."

Near Lago Vista Way, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR GE PFE22KSEAFSS "Arrived on site to install previously diagnosed and ordered parts. Due to the defrost element and bimetal failures, I removed and replaced the element and bimetal and removed ram aiming ice/frost build up and tested. Unit is defrosting as designed. No water leaks observed during service, job completed."

Near Sedro Trail, Georgetown, TX 78633
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW4715EW0 Arrived onsite for washer with water entering the unit without being called for. Upon inspection I found the inlet valve allowing water to seep by. I replaced the inlet valve and tested the unit. The unit is working as designed at this time and no leaks detected during time of service. Job complete.

Near Old Quarry Rd, Austin, TX 78717
Robert J.

Robert J.

WASHER MAYTAG MHW8630HW0 Arrived on job to replace previously diagnosed parts After replacement test operation. No leaks detected at time of service.

Near Bisset Ct, Austin, TX 78738
David S.

David S.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for washer leaking. I inspected the unit and work area. I spoke to the customer about what the unit was doing, he stated it was making a banging noise and they found water on the floor. I inspected the gearcase, rotor and stator I found the gearcase leaking oil. I put the unit into diagnostics and found fault codes F7E8 rotor stator over temp, F0E5 off balance load. I ran the unit through a diagnostics cycle and found the valves leaking. I replaced the valves, and found the rotor start or king as designed and the gear case making a grinding noise. I am ordering the gear case W11455453 and rotor bolt W10752189, and authorization. The office will reschedule the part is an expart.; ordrng 1 AUTHO (AUTHO) and 1 W10752189 (screw) and 1 W11455453 (GEAR CASE)"

Near Turning Stream Ln, Pflugerville, TX 78660
Kayman B.

Kayman B.

VENTHOOD KITCHENAID KVWB606DSS2 Arrived onsite to install previously diagnosed parts. I installed the controls and tested the unit. Unit is working as designed at this time. I was able to drill out and replace the problem screw from last visit. Job complete.

Near Arques Ave, Andice, TX 78628
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site for refrigerator door handle that was loose and upon arrival I found that they were as a mounting screw underneath that was falling out of place and the customers are not aware that it was missing. I was able to replace the screw and retest the door handle to make sure that it was staying in place as needed and able to open the door whenever the freezer was accessed unit is now functioning as designed and realized on the door and the door has no problems opening and shutting. Call complete; used 1 W11366418 (SCREW) from stock

Near Crockett Loop, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher door falling down. Inspected unit and work area. Found door friction pads broken. Installed new friction pads. Tested. Door operation. Performed diagnostics mode, no fault codes. Monitored test operation. All tested good, no water leaks detected."

Near Ridgeview Ct, Georgetown, TX 78628
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOC54EC0HS03 "Arrived on site for customer complaint of unit not responding to touch. Found most buttons on UI console not responding, I reset breaker for two minutes, unit tested good."

Near Hazy Hills Loop, Dripping Springs, TX 78620
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF520PADM8 "Arrived on site to inspect dishwasher for not draining, upon inspection found the dishwasher full of water, drain drain cycle and found the water stuck in hose moved hose around underneath the sink and got drain to start working, replace drain pump and instructed customer on proper placement of drain tubing. Complete."

Near Deerfield Creek, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator not dispensing water and broken wires at bottom of door. Inspected unit and work. Found wires broken to close to door to repair. Will need to replace FC door to repair. e. ; ordrng 1 LW11037733/STAINLESSSTEEL (FC DOOR)

Near Andele Way, Liberty Hill, TX 78642
Tommy O.

Tommy O.

OVEN WHIRLPOOL GT4175SPS2 "Arrived onsite for microwave no heat or turn. Found unit was receiving proper voltage but needs new motor, diode, capacitor, and magnetron. Unit needs authorization, office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (CUSTOMER REQUESTED FRIDAY APPOINTMENT ) and 1 WP8205489 (DIODE) and 1 WPW10159107 (MOTOR )"

Near Aquamarine Dr, Round Rock, TX 78681
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for unit not cooling inside of the refrigerator consistently. Customer stated that the unit would cool and then other times would not be down to optimal temperature. Could not duplicate issue as unit was working properly. Went ahead and changed UI controls and control hv. Plugged unit back in. No issues at this time. Job complete

Near Currin Ln, Austin, TX 78748
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRF540CWHZ03 Arrived onsite for ice maker dropping water in refrigerator freezer. Upon arrival found drain for evap was slightly clogged. Unclogged. Also found unit ice maker was overfilling durning test. Replaced ice maker and tested unit tested good. Job Completed.

Near Sun Mountain, Leander, TX 78641
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH53520CS0 "Arrived on site to inspect microwave for door issues, replaced interlock kits, door locks worked but mag clicked weird and turned off free 3 seconds. Ordering control may and sensors. Office to reschedule ; ordrng 1 W10479657 (TOD) and 1 W10515926 (CONTROL ) and 1 W10515926 (MAG) and 1 W10557536 (HUMIDITY )"

Near Sundrop Trail, New Braunfels, TX 78130
Noah D.

Noah D.

DRYER MAYTAG MEDC465HW0 "Arrived on site to inspect dryer for not heating upon inspection found the upper cutoff ope, replaced upper and lower cutoff and found the heat returned with no issues. Complete"

Near Copper Path Dr, New Braunfels, TX 78130
James C.

James C.

ICE MACHINE WHIRLPOOL KUIO338HSS0 Arrived on site and tested operation. Found unit would fill for a short time then cut off causing unit to constantly reset. Found loose connection in harness. Corrected issue and tested operation. Unit tests good. Job complete

Near Lighthouse Dr, Horseshoe Bay, TX 78657
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for refrigerator to install previously diagnosed parts. Removed door and found broken door hinge cover broken. . Installed the control and EVAP cover. Attempted to repair door hinge. Contacted office and spoke with MS. ; ordrng 1 W10917313 (GASKET ) and 1 W11204565 (HINGE COVER)

Near Belford St, Georgetown, TX 78628
Andrew  H.

Andrew H.

REFRIGERATOR KITCHENAID KSRS25FTMS01 "Arrived on site to test unit for not dispensing ice. Found bad latch motor. Replaced motor, tested unit, unit works good. No leaks detected. Job complete.

Near Oyster Springs, Canyon Lake, TX 78133
James C.

James C.

REFRIGERATOR WHIRLPOOL KBFN502EBS02 Arrived on site and found right door skim scratched. Installed new door making. Unit tests good. Job complete

Near Meadowlakes Dr, Meadowlakes, TX 78654
Wesley P.

Wesley P.

OVEN KITCHENAID KODE500ESS02 Arrived onsite and determined breaker to be half tripping preventing consistent heat. Advised customer to hire electrician to address supply issue. This diagnosis came with asking the customer what the issues have been and discovering that it has been absolutely no heat except the prior visit. And I found no heat until I forcefully reset the breaker.

Near Baylor St, Austin, TX 78703
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for CSI dishwasher cycle will not completeRan diagnostics and no error codes came on. Removed filter and screen assembly. Found a label / sticker from a dish or cup wedged inside near the OWI. Removed and ran another diagnostics to ensure proper cycle was performed. Diagnostics gave no errors. No leaks detected. One of the bottom plate sound insulation cover bolts were missing. Secured with a small zip tie on the right side where it was missing. Job complete.

Near Eli Whitney Way, Hutto, TX 78634
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for DW plug electrical burnt, 1 of 2 SRRemoved old plug cord and installed new plug cord. Tested dishwasher and operating as designed. No leaks detected. Job completed."

Near Autumn Leaf Rd, Hutto, TX 78634
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for icemaker that stop producing ice a couple days after it was installed. Upon further inspection of the unit I found out the freezer is sitting right at 0° and after running test number 56 I found there was an E5 area code indicating that the icemaker thermistor had gone bad. I also ran test 57 and found the icemaker harvesting perfectly fine so I installed a new icemaker and reset power to the fridge in front of the air code did go away and was able to start functioning as designed. I informed the customer to give it 24 to 96 hours to continuously fill the bucket up with ice. Call complete

Near Druse Ln, Jarrell, TX 76537
Richard P.

Richard P.

DRYER SAMSUNG DV48H7400GW/A2 "Arrived onsite for the dryer making a noise. Replaced belt, idler pulley, spring, and noise is gone.

Near Pearl Way, Buda, TX 78610
Andrew  H.

Andrew H.

WASHER MAYTAG MAH8700AWW Arrived on site to test unit for not starting. Found bad power filter.Job complete.

Near Triple Peak Dr, Canyon Lake, TX 78133
Paul R.

Paul R.

DRYER WHIRLPOOL LEC7858AN1 "Arrived onsite for a dryer that the customer is stating the motor was bad. I confirmed that the motor had a bad bearing and was tripping the overload. The motor needs to be replaced.I replaced the motor. I found the rollers, idler pulley, and belt in good shape. I tested the unit and found it working as designed. Call complete."

Near Dime Box Trail, Austin, TX 78729
Brandon C.

Brandon C.

OVEN WHIRLPOOL KOCE500ESS11 "Arrived on site for customer complaint of unit not powering on and oven door rubbing when opening, found power supply issue, and found frame damage.

Near Kahala Sunset Dr, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Per service pointer W11329116C defrosted fresh food evaporator installed updated evaporator cover,secured thermistor to the correct location on suction line using a zip tie,installed the updated main control,powered unit on changed defrost setting to basic.

Near W Live Oak St, Austin, TX 78704
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and found icemaker had been turned off because of flooding of ice compartment and no ice. Found fill cup frozen. Cleared fill cup. Unit is now operating as designed. Advised customer on repair.

Near Guadalupe St, Austin, TX 78701
Tyler  G.

Tyler G.

OVEN WHIRLPOOL RBD305PRB00 Arrived on site for wall oven not heatingUpon arrival I could not see any error codes indicating a hardware or software issue so I disassemble the unit and start assessing the elements as well as thermostat and TOD sensor on the back and found that the TOD sensor to the upper oven had lost continuity and blown ended up replacing we have a thermostat and reassembling the unit and found that after retesting it it would preheat to 350 just fine. Unit functioning as designed call complete

Near Cow Page Ct, Temple, TX 76502
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on job for complaints of noise and warm temperature. Found ice close to fan blade. Removed ice and test. Fan making noise still damaged from the ice. After replacement test operation.

Near Vail Divide, Austin, TX 78738
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTM404ESS0 "Arrived on site to replace sump assembly, found part was broken in box, ordering sump. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10861526 (pump&motor)"

Near Tempranillo Way, Austin, TX 78738
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT920SADM3 "Arrived on site to follow up on leaking dishwasher that is also not heating well. Ran a regular cycle and ran in diagnostic mode, and found no leaks. Water spots on the floor came from the door area. When I opened the door I saw a large amount of suds. Unit has not been getting hot enough water to fully dissolve soap or create a good drying environment. Water heater was replaced In unit today. Advised to turn up heater to allow hotter water to enter unit. Raised the front Level to allow water to run back a bit further. Advised to run some affresh to dissolve the soap bubbles. All is now working as designed. Call complete."

Near Hiline Rd, Austin, TX 78734
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven timer and lights not working properly. Upon further inspection, I attempted to place the unit in diagnostics and it failed. I could not get any keys to work. Customer advised that they could still control the unit from their phone. I cycled the power to the unit and retested and was able to get into diagnostics, at which time, I found error code F6E4 twice; once from 07/20 & 09/20. The main control was replaced in 06/20. Contacted techline and spoke to Joel and advised of my findings. Joel advised that the F6E4 error code will be there all the time. He advised that there was possibly a glitch in the system or electrical current at some point. Recommended contacting the connect team and make sure the unit is updated and provided file #7729138165. I contacted the connect team and advised of the issues the unit is having and that the customer can operate the unit m their phone but not the UI console. I was advised the unit

Near Sunset Ridge Way, Leander, TX 78645
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for customer complaint of ice not working found broken heater wire, I replaced fill tube, unit tested good."

Near Wynnpage Dr, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QMS03 "Failed auger motor

Near Granite Ln, Austin, TX 78737
Al R.

Al R.

DRYER LG DLEX7177RM Arrived on site and inspected dryer not heating.Confirmed the complaint and found the heater assembly fault.Removed and replaced it.Reassembled and unit tested as designed.Job complete

Near Birmingham Cir, Killeen, TX 76542
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIX505ESS0 "Arrived on site for no ice. Customer powered on unit,loud noise from external drain pump and pump powering unit off. Diagnosed a defective external drain pump

Near Waterline Rd, Austin, TX 78731
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE DFHS2313MFKA "Arrived onsite for the refrigerator ice maker leaking. During testing found that the ice maker is leaking water into the ice bin. Also customer wanted to replaced the refrigerator door bin. Replaced ice maker and ordered door bin. Office to schedule for part drop off when door bin comes in. ; ordrng 1 240324502 (bin,door)"

Near Rio Grande Dr, Kyle, TX 78640
David  Z.

David Z.

WASHER WHIRLPOOL WFW85HEFC1 "Arrived on site to diagnose washer that was leaking by dispenser drawer. Found a crack in the fabric softener area of the drawer, that matched the color and area of the leak. Replaced dispenser / drawer. Customer also showed me so,e pants that had bleach spots on them. Advised running an affresh cleaner to help clean out any buildups. Showed parts diagram and that all drawer components all get sprayed down the fill hose. All is now working as designed. No water leaks found, call complete."

Near Las Flores Dr, Austin, TX 78732
Brandon C.

Brandon C.

WINE COOLER KITCHENAID KUWR204EPA02 "Arrived on site for customer complaint of unit making loud noise, unit was running when I arrived, unit tested good, instructed customer to take a video of the noise if it happens again."

Near Co Rd 414, Spicewood, TX 78669
Lou S.

Lou S.

RANGE WHIRLPOOL WFE525S0JS0 Arrived on site to inspect range display showing cooktop on/cooktop hot when the unit is not on. I tested the cooktop and it is operating as designed. I found the front right infinite switch was shorted. I removed and replaced the switch and retested and the unit is operating as designed and the display is cleared. Job completed.

Near Pitchfork Dr, Leander, TX 78641
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site to diagnose refrigerator that was freezing up on the RC side evap. Found unit is building frost and ice on the RC evap. Found the drain pan has a massive bow and curve in it and needs to be replaced. Ordering parts to resolve RC section defrost issues. Ordering evap cover, harness, drip tray, clamps and zip ties. ; ordrng 2 W11456069 (CLAMP)s and 1 W11457241 (DRIP TRAY ) and 1 WPW10501260 (cover-evap)"

Near Jacks Pass, Austin, TX 78734
Scott  M.

Scott M.

RANGE WHIRLPOOL WEE510S0FS2 "Arrived on site for range giving f9 error . Checked outlet and terminal block . Getting good voltage . Can start oven, element would heat for a second ,then error code . Ordering control . Call to set return visit .; saved tckt"

Near Domain Dr, Austin, TX 78758
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5100VQ1 Arrived onsite and found the motor pulley snapped. And the belt breaking. Ordering motor pulley and returning with repair kit. ; ordrng 1 WP8066184 (pulley-mtr)

Near Wells Branch Pkwy, Austin, TX 78728
Richard P.

Richard P.

DRYER ROPER RED4516FW0 Arrived onsite for the dryer not heating. During testing found that there is only 120 vac going to the dryer. Advised customer to call an electrician to repair outlet . Drier needs 240 vac to work properly. Complete

Near Quail Ridge Dr, Kyle, TX 78640
Tommy O.

Tommy O.

ICE MACHINE KITCHENAID KUIS18PNZB1 "Arrived onsite for previously diagnosed parts. Upon arrival replaced housing and tested housing tested all good. Replaced valve but after wrestling with it could not get the water line on bottom to lock into position causing leaking. Turned water off and was going to replace water line but found cut in new water line. Ordering water line, new valve in case it’s the bottom lock and hose as customer stated they found some leaking there. Needs more work.; ordrng 1 CNOTE (SENIOR TECH REQUESTED ) and 1 CNOTE (CUSTOMER REQUESTED FIRST CALL ) and 1 W10897719 (VALVE) and 1 WPW10493860 (HOSE) and 1 WPW10678300 (WATERLINE)"

Near Woodway Dr, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previous diagnosed parts. Removed broken adjuster and installed adjuster kit. Installed rack and tested rack adjuster. Removed door panel and failed dispenser, installed new. Performed diagnostics mode and monitored test operation. All tested good, no water leaks detected."

Near Liberty Hill, TX 78642
Paul R.

Paul R.

WASHER MAYTAG MVWP575GW1 Arrived onsite for a washer not getting any hot water with the machine in normal wash and the temp selector set to hot. I tested the machine in the same cycle the customer was concerned with and found the hot water valve only opening for 1 second about every 30 seconds. I tested the inlet thermistor at 72 degrees and found it way out of range reading 36K ohms. I changed the valve and tested again. I found the hot water valve staying open much longer but I found the water temp at 84 degrees in the tub. I called techline and spoke with Robert SR# 7729138080. Robert stated the new machines have a hot water temperature range of 84 - 92 degrees in the tub. Ms stated the water temp gets much hotter in any of the deep water wash cycles. After what Robert stated I am going to change the control. Ordering parts research/main control. Office to RS.; ordrng 1 PARTSRESEARCH (MAIN CONTROL)

Near Moonflower Dr, Austin, TX 78750
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for evap cover frozen over . Replaced thermistor , and scroll fan . No water leaks detected at time of service. Job complete ."

Near Madison Ave, Austin, TX 78757
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite to install previously diagnosed parts. I installed the oven door inner glass. Unit is working as designed at this time. I advised customer on the importance of getting the unit connected to WiFi and talked to them about the whirlpool app. Resident stated when they get WiFi in the home they will connect the oven. Job complete.

Near Finley Mae Way, Austin, TX 78717
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site and replaced new door and all parts that would not transfer over to the new door. Requested that customer wait 12 to 24 hours before ice is made, new icemaker area needs to get cold first. Job complete"

Near Fox Hollow, Buda, TX 78610
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for ice maker too loud. Found valve was very loud during fill went to check. Found reservoir had some frost and water fill line to dispenser was damaged. Fixed water fill line to get ride of small leak. Replaced reservoir and valve. Job Completed.

Near Sharon Pl, Cedar Park, TX 78613
Al R.

Al R.

OVEN WHIRLPOOL WOS92EC0AS01 "Arrived on site and inspected wall oven no power and locked.Found the unit has a blown fuse.Disassembled, removed and replaced it.Reassembled and unit tested as designed.Customer satisfied.

Near Vineyard Trail, Harker Heights, TX 76548
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for washer making loud noise. Put unit in diagnostics and found F7E8 shifter fault. When testing unit you could hear gear slipping from cam. Replaced actuator and cam. Tested unit and unit is functioning properly.

Near Greensboro Dr, Austin, TX 78723
Clif L.

Clif L.

WASHER KENMORE 417.441023 Arrived on site to diagnose a washing machine that is making abnormal noise. Tested unit and found rear bearing failingAdvised homeowner on findings.

Near E Central Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWB865GW0 "Arrived on site and replaced control and console diagnosed on previous visit, after replacement ran test 52 and 51 and all functions are operating properly, no water leaks detected at time of service, job complete"

Near Melissa Oaks Ln, Austin, TX 78744
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived onsite to replace previously diagnosed parts. Replaced motor with harness. Tested heating element and element tested good. Found control was not putting unit into defrost. Replaced control as well. Job complete"

Near Joe Ln, Austin, TX 78725
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site for microwave control not responding. Inspected unit and work area. Found control popped up and not aligned with door. Removed control and inspected for damages, none found. Installed control and tested operation. All tested good."

Near Mountain Valley St, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR FRIGIDAIRE FRS26R4AB5 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=59 degrees & RC=65 degrees. I checked amp draw to the compressor and found it steady at 10.13amps. When the start device would click the compressor would not come on. I inspected the start device and found it shorted and burnt. I replaced the start device and capacitor and plugged the unit in and the compressor immediately came on and the unit began to cool. Recommended the customer give the unit 12-24 hours to completely cool. No water connections to unit, job completed."

Near Declaration Cir, Lago Vista, TX 78645
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for unit not spinning. Tested unit and found failed belt. Replaced belt and tested unit. While testing unit also found blockage from lint buildup in vent trap and leading into external venting. Notified customer that the external duct should be inspected and cleaned. Job complete

Near E 22nd St, Austin, TX 78722
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL CHW9160GW1 Arrived onsite for F21 error code. Long drain error. Upon inspection found drain hose inserted into drain pipe and sealed. Explained to customer that this will cause issues with the unit draining and a prolonged drain cycle will give this error. Also instructed customer on proper amount of detergent to avoid over suds. No leaks present at this time. Job complete

Near S IH 35 Frontage Rd, Austin, TX 78741
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to inspect refrigerator with ice built up around the ice maker and water dripping onto the floor. Upon further inspection, I found water in the dispenser tray and found ice jammed in the ice dispenser door (separator). Removed the ice and tested the dispenser door and it’s closing within its time range. Also found a large amount of ice/frost built up under the ice bin. Removed the ice bin and inspected the ice chute gasket and found it damaged. I placed a bead of permagum around the chute to seal off the air gaps in the gasket. Customer cleaned off ice under ice bin. Reassembled the chute components and retested and unit is operating as designed. Recommended that the customer do routine maintenance once the ice bin and ice dispenser door. No water leaks observed at the end of service, job completed.

Near Abilene Ln, Leander, TX 78641
Wesley P.

Wesley P.

MICROWAVE KITCHENAID KOCE500ESS09 Arrived onsite and advised customer that due to ongoing closure issues inner microwave door will need to be replaced. . . ; ordrng 1 W10687342 (door/mw)

Near Mountain Laurel Dr, Austin, TX 78703
David S.

David S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "I arrived on site for fridge no cool. I inspected the unit and work area. I found the drip tray for the rc evap covered in ice and warped. I also found ice build up in the freezer section. I inspected the drain tube and found it clogged. I cleared the drain tube. I called techline and advised of the situation. I got sr number Sr# 7729137686. I as pointed to service pointer W11092686F. I am ordering the clamps and returning with permagum and zip ties to complete the service pointer. I am also ordering both evap fans and returning with the UI and hv control to complete the repair for defrost issue. ordrng 1 W11087438 (motor-evap RC) and 1 W11109595 (motor-evap FC) and 2 W11456069 (RC EVAP CLAMPS)s"

Near Chayton Cir, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR JENN-AIR JB36NXFXLE01 Arrived onsite and found custom cabinetry will not allow access to control box. Customer to gain access. Will return to replace led driver. ; s

Near Woodlawn Blvd, Austin, TX 78703
Noah D.

Noah D.

WASHER WHIRLPOOL WFW3090JW0 "Arrived on site to inspect washer for not unlocking, upon inspection found the previous diagnosis correct, replaced control board and tested for all functions, no problems found and all functions returned to lock.Complete."

Near Camino Real, Kyle, TX 78640
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KURS24LSBS03

Near Regents Park, Austin, TX 78746
Tommy O.

Tommy O.

OVEN KITCHENAID KFDC506JSS00 Arrived onsite for unit door making slight grinding noise. Found that door and bottom plate were rubbing up against each other. Adjusted door and bottom plate until no sound was made.

Near Cotton Farm Trl, Leander, TX 78641
Tyler  G.

Tyler G.

REFRIGERATOR SAMSUNG RF23M8070SR/AA02 Arrived on site for refrigerator with an icemaker that was frosting up. Upon further inspection of the icemaker I found the eight stop sending power to the heater assembly that melted the ice enough water to rotate and harvest cycle it was causing too much frost buildup under the icemaker do that.Office to reschedule due to poor currently out of stock; ordrng 1 DA82-02638A (ICE MAKER ASSEMBLY)

Near Whippoorwill Way, Georgetown, TX 78633
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WFW9250WW01 Arrived on site for washer that was walking around the laundry room floor and banging when it was going to spend. Upon arrival I did find that the 3 suspension rods Underneath the unit had gone bad and we’re not allowing for proper spin functionality there in the cycle. I installed the new rods to retest of the unit to find out everything is now functioning as designed with no leaks or banging around before during or after repair. Call complete

Near Whippoorwill Way, Georgetown, TX 78633
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived onsite to replace previously diagnosed parts. Replaced diffuser, tested unit in service diagnostics #3. While diffuser door opened and closed, no noise was present. Job complete"

Near Lott Ave, Austin, TX 78721
David S.

David S.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site for cooktop leaking. When I got into the home, I found out the gas company had turned the gas off to the whole home. I spoke to the customer about needing the gas on to test for leaks within the cooktop. The customer called atoms and found out the atoms won’t turn the gas back on until they know where the leak is and it’s fixed, they told the customer they need a licensed plumber to come out and test the system. Job complete."

Near Chayton Cir, Pflugerville, TX 78660
Kayman B.

Kayman B.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Arrived on site to install previously diagnosed parts. I installed the FC evap motor fan blade. The air is now moving in the correct direction. Job complete.

Near Etta May Ln, Leander, TX 78641
Kayman B.

Kayman B.

REFRIGERATOR MAYTAG MFI2569YEM0

Near Interlachen Dr, Austin, TX 78717
David S.

David S.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site for microwave not heating. I inspected the unit and work area. I tested the unit and found it not heating. I tested the diode and found it failed. I replaced the cap, and diode. I retested the unit and it is now working as designed. Job complete."

Near Lake Victor Dr, Pflugerville, TX 78660
David S.

David S.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to possible install previous diagnosed part. I gained access to the burner head and found the spark igniter stripped in the assembly. I am ordering the burner head WPW10515454 to complete the repair. ; ordrng 1 WPW10515454 (burnr-head)

Near Agostino Dr, Hutto, TX 78634
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED560LHW1 arrived on site and inspected dryer and found no power, inspected terminal block and found The power cord was not installed properly, replaced block, took pictures. After correcting power cord took another picture of dryer heating and good airflow showing on airflow meter, job complete"

Near Jackson Ave, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFS25EWMS1 "Arrived on site for ice build up in freezer. Found ice forming on bottom section of cabinet,checked door operation good,gasket sealing correctly to cabinet,adhesive between liner and cabinet. Raised freezer door to allow better seal from gasket to liner,if problem continues will possibly need a new door and gasket. Collected service call fee"

Near Hillbrook Dr, Austin, TX 78731
Brandon C.

Brandon C.

RANGE KITCHENAID KERS202BSS0 "Arrived on site for customer complaint of unit not heating, found failed bake element, I replaced bake element. Unit tested good.

Near Mesquite Trail, Spicewood, TX 78669
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Arrived on site to install previous diagnose parts. I gained access to the rails and replaced with new. I inspected the freezer liner and found gas around where the inner liner meets the exterior. I used silicone to seal the gaps. The unit is operating as designed. Job complete.

Near Orts Ln, Pflugerville, TX 78660
Clif L.

Clif L.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to perform diagnosis on range. Builder informed me door issue has been resolved but the control panel is dented. Control panel will need to be replaced to complete repairs..; ordrng 1 W11097777 (panl-cntrl)

Near Frederick Dr, Georgetown, TX 78626
Jimmy J.

Jimmy J.

DRYER MAYTAG MEDB835DW4 Arrived on site for STILL RUNS BUT IT MAKING A HIGH PITCHED SQUEALING NOISE--STARTS RIGHT AWAY AND LAST THE WHOLE TIMEStarted dryer and could hear the noise. Broke down the machine and found a pair of shorts and a wash rag in the blower wheel housing. Removed and reassembled the dryer and noise is gone.

Near Mulligan Dr, Round Rock, TX 78664
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite to install previously diagnosed parts. I installed the HV control and I noticed there was ice in the bin. The unit is working as designed and no leaks detected during time of service. Job complete.

Near Rabbit's Tail Dr, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived on site today Conoce refrigerator that had over cold fresh fruit section. Tested all parts and components and found no failures with unit at this time. Advised homeowner air channels may have frozen over temporarily due to an air leak in the unit. No further repairs are needed and all is working properly

Near RR 2338, Georgetown, TX 78633
Noah D.

Noah D.

FREEZER FRIGIDAIRE FFFH17F2QWB "Arrived on site to inspect freezer for leaking underneath, upon inspection found the left side of the compressor lines leaking water during defrost of evaporator, checked all functions of evaporator and presser and found no issues, spoke with CS and was told to seal up area that drain The evaporator water, sealed all problem areas and found no issues. Complete"

Near Stageline Dr, Kyle, TX 78640
James C.

James C.

DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site and tested operation. Found unit will not fill with water. Tested fill valve and found to be good. Tested voltage to fill valve and found no voltage during fill cycle and indicator light on control would cut off. Verified proper voltage and polarity at control. Unit has proper voltage at control. New control is defective and will need to be replaced. ; ordrng 1 W11410063 (CONTROL)

Near S Chaparral, Burnet, TX 78611
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for ice and water leaking complaint. Found water leaking from fresh food and freezer compartment,ran diagnostics weak air flow from ice box fan,no errors on icemaker and thermistor passed. Found obstruction in train tube in compressor compartment diagnosed tube will need to be cleared and main control replaced. Cleared obstruction from drain tube,replaced main control. Powered unit on good air flow ice box fan.

Near Shoalwood Ave, Austin, TX 78756
Kevin B.

Kevin B.

DRYER WHIRLPOOL MGDE300VW0 "Arrived on site and inspected dryer and found it is heating normally, used bubble solution on all gas connections and did not find any leaking. Used airflow meter and airflow shows good for gas dryers. Found air duct has dark marks on it but explain to customer this is normal after 10 years of use, it’s only cosmetic, and not hurting the performance of the dryer.

Near Abilene Trail, Austin, TX 78749
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to diagnose a microwave with a broken door. Found outer glass for microwave has broken. Replaced door and tested unit. Found all is functioning properly at this time.

Near Brenham Pass, Georgetown, TX 78633
Jimmy J.

Jimmy J.

WASHER MAYTAG MHW4300DW0 Arrived on site for washer leaking after two loads. Ran a quick load and water was leaking from the heating element. I found the heating element nut was not attached. Found the nut on the floor and screwed back in. No leaks detected. Job completed.

Near Tolcarne Dr, Hutto, TX 78634
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for the refrigerator ice maker not working. During testing found that the freezer Evaporator was frozen solid. Customer de thawed freezer and I replaced the evap fan and thermistor harness and refrigerator tested good compressor came on and started to cool. Advised customer to monitor. Complete

Near Clarence Ct, Buda, TX 78610
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to diagnose an oven that did not respond to user input. Tested all parts and components and found no failures at this time and no errors saved in control. Advised homeowner on possible reasons issue may have occurred. All is working properly at this time and no further repairs are needed.

Near Cypress Springs Way, Georgetown, TX 78633
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW Arrived onsite for unit leaking water on front left side. Tested unit. Unit did not leak. Noticed the unit was not leveled correctly. Re leveled unit. Tested unit. Unit test good. No leaks at this time. Job complete

Near Cattle Dr, Austin, TX 78749
Andrew  H.

Andrew H.

OVEN JENN-AIR JJW8530DDS "Arrived on site to test unit for not heating up fast enough. Found unit was set to 208v setting. Per customer request I changed unit to 240v setting. Tested unit to 350, unit works good. Customer was satisfied with improved heat time.

Near S Rainbow Ranch Rd, Wimberley, TX 78676
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for freezer frosting over and leaking. I inspected the unit and work area. I found the freezer door stuck, and the inside frosted over. I found the lining of the freezer door separating from the door. I am ordering a freezer door LW10341279, gasket W10407216, and authorization. I spoke to the customer about defrosting the fridge so the freezer door is no longer stuck. The office will schedule the return when we have an eta on the part.; ordrng 1 AUTHORIZATION (AUTHORIZATION ) and 1 LW10341279 (dor-fip ss) and 1 W10407216 (gasket-fip)"

Near Isle of Glass St, Pflugerville, TX 78660
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HW0 Arrived on job to replace console. After replacement test operation all functions working properly. No leaks detected at time of service.

Near Red Fox Rd, Austin, TX 78734

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