"Arrived on site to test unit for not cooling, tested unit found evaporator frozen over half way, heater is getting hot but not staying on long enough, replaced control and UI and left unit unplugged so it can completely defrost, if defrost issues return then thermistor and heater harness assembly will need to be replaced at this time job complete installed W11742389, W11518204"

"Arrived on site for refrigerator not cooling consistently. On arrival found all fans and compressor running but compressor was over heated with little to no heat transference from drier or condenser. Found compressor amp draw was slow increasingly the long the compre ran indicating it was overheating and shutting down. Ordering W11686820 compressor, W11550396 evap coil, WPW10143759 uv drier, W10913906 access valve and will need office to reschedule once availability of parts is known.; ordrng 1 W11686820 (Compressor) and 1 W11550396 (Evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600 (Copper cap tube)"

"Arrived on site for making noise in freezer. Upon arrival, inspected unit and found noise is fan blade hitting ice. . Found that when ice maker calls for ice,ther is some water dripping from fill tube to behind rear panel and into fan area. Contacted tech line for assistance. Spoke with Chris. Explained issue. Recommended ordering tube and permagum. SR# 7740176346. Office to reschedule ; ordrng 1 WPW10496649 (Tube) and 1 212643 (Permagum)"

"Arrived on site to inspect refrigerator with freezer light not operating. Upon further inspection, found that the freezer led module has failed due to moisture infiltration . I replaced the LED module and the unit is operating as designed. No water leaks observed during service. W11602886"

WDF332PAMS0 Arrived on site to install parts for leaking dishwasher. Installed part#s wp8269259 andwpw10329609 tested product works as it's designed. No water leaks visible from watersupply.

"Arrived onsite to assess and complete engineering recommendations. Pulled unit for inspection. Found Base not sold (has a cutout), no damage to frame, gasket is good, 2.5 inches from oven cabinet and top of cutout. Gasket is good with resistance throughout. Sealed gap behind UI. Customer will monitor. Contacted techline and spoke to Curt SR#7739457738. sent all pictures to techline for documentation. Job complete"

WTW4957PW0 Arrived on site for a washer not starting per notes. On arrival found washer was off balance balance product. Ran washer in service mode product working as it's designed. Calibrated washer not sure if last tech did. Inspected inside of the tub found some coins . Removed coins tested in customer mode product works as it's designed. Instructed client on how to use washer no parts installed no water visible from watersupply.

Arrived on site to test unit for not washing. Found wash motor was receiving proper voltage but not engaging. Replaced sump assembly(W11613479) and unit is now working as designed. No leaks detected. Job complete.

"Arrived on site to test unit for no ice production. Upon arrival customer stated unit will not make ice and wont dispense water. Confirmed issues, valve is energizing but no water is coming through it. Tried to cycle ice maker, would not harvest. Replaced ice maker (W11700250) and cycled, unit cycled but when calling for water valve energized but once again no water entered. Removed filter, no change. Replaced valve (W11645245) and tested unit, water is now dispensing. Cycled ice maker, ice maker went through a harvest and filled with adequate amount of water. Unit is now running as designed. Advised customer that it will take about 24-48 hours for ice production to start, once production starts it will take about 72 hours to fill the bin. No leaks detected, job complete."

"Arrived on site to inspect leaking washer. Upon further inspection, I found evidence of a leak under the overfill tub. I checked the pressure sensor and there are no issue with the switch. I checked all the hoses and water connections and all are without issue.i tested the suspension, and found that it is weak ams most likely cause the washer to go out of balance and spill water out of the tub. I also found evidence of the tub scraping the top by being out of balance. I am ordering the suspension W11174583 tub ring W10882109 and balance ring W11187713. Office to reschedule return service.; ordrng 1 W10882109 (Tub ring) and 1 W11187713 (Tub adapter (balance ring)) and 1 W11174583 (Suspension)"

Arrived on site to replace left side panel . Was able to pop side out . Unit is sounding and heating normally . No parts installed . Job complete

"Arrived on site to test unit for noise during operation, tested unit found unit is operating properly with normal operational noise, unit is running as designed , job complete no parts installed"

Arrived onsite for washarm not spraying. Upon arrival customer stated the washarm came off and she didn't know where it went. The washarm was not broken so I clipped in place and ran a test cycle. The unit completed the cycle and the washarm is working as designed. I advised the customer to watch for tall dishes and if they are to put some in to use the leveling on the rack to raise it up. When testing the unit I found the numbers to be not showing correctly as if the leds are going out. Will need to order a housing ui to solve issue. The panel issue is a new issue and original issue has been fixed. No water leaks present at time of service. Ordering W11460962 housing ui. Office to RS.; ordrng 1 W11460962 (Housing UI)

Arrived on site to test unit for unit beeping after starting. Test unit and found unit giving F7E2 error bad wash motor. Replaced sump and motor test unit and unit test good no error codes and water spraying job complete. W11460946

"Arrived on site to test unit for low flames, tested unit found front left orfice clogged, cleaned orfice and tested, unit is now running as designed, no leaks detected job complete no parts installed"

On arrival verified complaint of making to much ice. Inspected unit and it is clean but making to much ice. Ran diag and found bin thermistor open. Replaced thermistor and rechecked. It is now reading correctly. Job complete installed wpw10511923

"Arrived on site for tripping breaker. Upon arrival, test unit and confirmed that at beginning stages of preheating,breaker will Tripp. Restored power to unit and performed moisture burnout. Set oven to 500 and ran for 40 minutes. Unit is no longer tripping breaker. If issue persists, may need to replace bake and broil elements along with control. Or have breaker replaced. Unit is operating as designed. Job complete"

"Arrived on site to test unit for Tripping breaker, tested unit found unit has power, pre heated unit to 350 with no issues, could not get the breaker to trip, if the breaker is tripping randomly when unit is not in use then the breaker is faulty and will need to get replaced, unit is running as designed, job complete no parts installed"

On arrival verified complaint of noise. Customer showed a video of splutch squeaking. On inspection found no signs of gearcase failure but splutch is damaged. Replaced splutch and rerun cycle. Unit no longer makes noise. Job complete installed w10721967

"Arrived on site for dishwasher not starting . Found dishwasher dead . Power cord was not installed properly . Reinstalled power cord . Unit is now powering up. Ran diagnostics all checked normal, no error codes . No parts installed , no water leaks detected at time of service . Job complete"

"KRMF536RPS00 Arrived to inspect ice production issues. Temperatures of the machine were FC -3 and RC 36. There were no ice maker error codes within test 56. I found the ice maker fill tube heater was not placed as it should have been, showing large gapping and loss of thermal transfer to the fill tube nozzle and likely resulting in freezing. There was no ice/water within the mold and the ice maker was fully operational. I corrected the fill tube heater issue and verified water filled to the expected level within the mold. Operational test good, no leaks observed during service."

Arrived on site to test unit for damaged wheels on lower rack. Replaced all 4 wheel assemblies(W10195416V). Unit now working as designed. Job complete.

"Arrived on site to inspect washer not draining and displaying the error code F9E1. Upon further inspection, I gained access to the underside of the washer and found that the wiring to the drain pump is damaged. I checked the condition of the drain pump and I measured 20ohms and no shorts. I replaced the wiring harness and tested the unit however the washer then displayed F3E2 (pressure fault) I replaced the control due to this issue. I retested the unit and no the washer is operating as designed. No water leaks observed during service. W11590868 W11543994"

On arrival verified complaint of torn gasket. Replaced rc right gasket and relaxed it to form correctly with heat gun. Unit is now sealed correctly. Job complete installed w10917313

Arrived onsite for dishwasher not cleaning dishes. Upon arrival I found a F4E3 Wash motor failure code present. I confirmed in test cycle that thenwash motor had no operation. I replaced the pump and motor and ran a test cycle. The unit completed the cycle and the spray arms are now spraying water. I watched the underside as the unit was cycling and no water leaks are present at time of service. Call complete. Installed W11613479 PUMP&MOTOR.

Arrived onsite for icemaker not dumping ice. Upon arrival I ran a harvest cycle and found the icemaker tray to turn halfway and then jump. After it jum0ed the icemaker tray returned to normal position indicating the tray will not turn all the way as it's supposed to. I replaced the icemaker and ran a test. The icemaker tray is now turning all the way and filling as designed. No overspray was present at time of service when watching it fill. Freezer was at 7 degrees and RC at 38. No water leaks present at time of service. Call complete. Installed W10873791 ICEMAKER ASSY.

Arrived on site for fridge making noise . Ran diagnostics and couldnt duplicate noise issue . Call tech line (same ref #). Documented findings and what has been done on previous issues . Tech recommended no other repairs can be done and this is normal sometimes till pressures equalize . No water leaks . Job complete

"Arrived on site to replace previously diagnosed parts. Replaced HMI (W11675700) and encoder (W11675700), tested unit, unit entered diagnostics started to fill and drain. When unit began agitating, LEDs started flashing and relays clicking, agitation stopped and all LEDs illuminated then cycle was shut down. Contacted SW for assistance, capacitor is reading within range. Motor windings are reading 4.4 ohms. Replaced actuator (W11481722) from job 428580 and motor (W11026785) from job 427543, entered diagnostics and ran a cycle, unit filled and drained and agitated four times before flashing all LEDs and shutting down the cycle once again. Per service thread will need to order all parts pertaining to the issue at hand. Also recommend calling techline upon arrival on return visit. Ordering parts, rescheduled for 10/25.; ordrng 1 W11449840 (Gearcase) and 1 W11399437 (Drain pump) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor) and 1 W11643701 (Harness) and 1 W11627413 (Control) and 1 W11675701 (HMI)"

"On arrival verified complaint of torn gasket and ice maker not working. On arrival ice maker is currently functioning, ran ice maker test and verified harvest and fill. Bucket was full. Inspection of gasket found RC right gasket is torn. And left is folded. Ordering 2x gasket W10830052 office to Resch. ; ordrng 2 W10830052 (Gasket RC door)s"

On arrival verified complaint of not spinning all water out. Customer states they spun basket by hand and heard water. Advised this is normal due to the weights section of the inner basket. Ran diag and confirmed unit is functioning as designed. Job complete no leaks detected during service no parts installed

Arrived onsite for oven combo showing unplug message constantly. Customer stated he had the oven hooked up on wifi and had the breaker off for 2 weeks now. I flipped the breaker on and confirmed the panel shows the unplug message constantly and will not function. The way the oven combo is set up is requiring a two man as if I were to pull it alone the oven will drop before getting to my dolly. The office will need to reschedule when we can get a two man out. Ordering W11659265 panel in case the panel is the issue. Tech to return with parts.; ordrng 1 W11659265 (Panel Black)

"Arrived on site to test unit for not starting cycle. Upon arrival customer stated unit will be stuck on sensing and will not progress through the cycle. Ran a diagnostic cycle, when unit was filling there was a lot of air in the water lines. All other components properly engaged. Inspected components under the unit, replaced cam (W10721967) and actuator (W11481722) as precautionary. Ran another diagnostic cycle, all tests pass. Customer started a delicate cycle with a load of laundry, unit filled and started agitating. Unit is now running as designed, no leaks detected, job complete."

On arrival verified complaint of broken strike. Found strike broken. Replaced and ran diag and found all components activate correctly. Job complete installed w11457841

"Arrived onsite and repaired by replacing track mounts. Unit is now operating as designed leak free. W11614118, w11551775"

MET8800FZ05 Arrived on site for a electric range with a electric problem per client. On arrival removed glass cooktop and found wire harness to left top burner was off . That's what caused the spark . Wire harness was in great condition I tighten the connection to the element . Inspected all wiring tested product works as it's designed no parts used.

"Arrived on site for range tripping breaker. On arrival confirmed issue and replaced w11182108 bake element, w10856603 broil element and w11594188 control. Tested unit and found oven working as designed and instructed customer on how to train breaker over time to handle amp draw. Call complete"

WFE320M0JB3 Arrived on site for a range wto ith no power. On arrival found no power client stated they smelled something burning. After removing back cover found d wires had burned off uploaded photo. Ordering part#w11531755 clientshome ishard wire client will be contacting electric company to put in an outlet for range . Also client is providing new power cord. Rescheduled for the 28th client wanted that day.; ordrng 1 W11531755 (Main wire harness)

Arrived on site and replaced defrost heater(W11626107) and thermistor(W11629268). Unit is now working as designed. Job complete.

"ACR4303MFB7 Arrived on site for unit now working. Upon arrival, front gate was closed. Called customer and stated our service is no longer needed and unit is fixed."

"Arrived on site. Ran diagnostics diagnosed a defective diffuser content,ordering a new diffuser control ; ordrng 1 WPW10479155 (Diffuser control)"

WRF555SDFZ19 Arrived on site for a refrigerator making loud sounds per client. On arrival tested refrigerator in service mode and found damper control had failed and was making same sounds client was talking about. Replaced part#wpw10196393 tested product works as it's designed no water leaks visible from watersupply.

Arrived on site to inspect unit for not cooling. Upon closer inspection found unit cooling as designed. Customer stated maintenance adjusted temperature control and unit is now working. Job complete. NO PARTS USED.

Arrived on site with new tube and new control. Replaced control board. Replaced tube. Ran test 45 confirmed water now filling. Verified operation. Call complete. No leaks.

"Arrived on site for right front wheel is loose. Upon arrival, inspected unit. Did not find any parts of wheel cab that have failed. Did find wheel cab was not adjusted correctly during install. Corrected adjustment on right front wheel and both left and right side are correct. Job complete."

Arrived on site to test unit for u it giving F9E1 error not draining. Test unit and found plug still on in the disposal. Removed plug test unit and unit test good unit draining job complete.

"WRF555SDFZ17 Arrived on site for unit leaking water. Upon arrival, customer mentioned the unit will leak on top left where ice maker fill tube is located. Tested ice maker to call for water and found fitting to be leaking. Proceeded to inspect valve and found leak on tubing insert. Also noticed when filter is removed, the housing started to leak. Ordering W11346622 reservoir. No water leaks detected at this time. Customer agreed to to reschedule Oct 24. ; ordrng 1 W11346622 (Reservior)"

"Arrived on site to replace previously diagnosed drain pan, replaced pan, entire amount was collected on first visit job complete"

Arrived on site with new door seal. Removed and replaced door seal. Verified operation. Call complete.

"Arrived on site to replace previously diagnosed console, replaced and tested, unit is now running as designed job complete W11659265"

"Arrived on site for fabric softener and no water for extra rinse . Ran diagnostics got 8-1 ,and 0-2 error codes . Ran valve test and second valve test was very slow to fill. Ordering cold valve and dispenser . Will need a second man due to being stack and in closet . No parts installed . Call to set return .; ordrng 1 2ndman"

"Arrived on site for cooktop with hot surface light indicator staying on, on arrival confirmed failure, and traced issue to WPW10342780 right rear element failing. Ordering WPW10342780 element and rescheduled customer for 10/29/24. ; ordrng 1 WPW10342780 (Right rear element)"

Arrived on site with good deflector. Replaced deflector. Verified operation. Call complete.

Arrived on site to test unit for unit not heating. Test unit and found high voltage not responding. Test unit and found and magnetron capacitor and diode. Replaced all 3 parts test unit and unit heating correctly job complete.

Arrived on site to test unit for not washing. Found error f8e1. Found cold valve opening but no water entering. Removed water line from water shutoff valve and found no water coming. Showed maintenance and advised contractor valve is needing replaced. No parts replaced at this time. Job complete.

"Arrived onsite and replaced all available grates due to rusting and cracking, ordering last needed grate to repair. ; ordrng 1 W11380124 (Front left grate)"

Arrived onsite and found unit operating with report of ongoing never ending cycle for hours on end. Replaced the control due to an f2e1 control error. Unit is now operating as designed.

Arrived on site to replace previously diagnosed part. Customer is not available. Scheduled for 10/19 per customer and needing first call of the day. ; schdld next appmnt for 10/29 TUE AM

Apt 15209. Arrived on site with new heater. Replaced heater assembly. Replaced thermistor as precaution. Verified operation. Call complete.

"WRF535SWHZ12 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11692144 ice maker. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

Arrived on site to test unit for unit turning on and off on its own. Test unit by checking voltage at junction and found black wire was not secured correctly making unit turn on and off. Secured black wire test unit and unit test good job complete.

Arrived on site for dryer showing to clean vent light. Dryer gets very hot. Customer suspects hose. Tested vent and it drafted. Removed vent hose and cleaned for customer. Not very dirty. Found vent was not as strong on second test. Advised customer something is floating within the vent going trough roof. Confirmed by testing without vent. Dryer working as designed. Call complete.

"Arrived on site for not dispensing ice,removed ice container found auger motor seized,replaced motor and yoke,reassembled unit reinstalled ice container tested ice dispenser unit working as designed. Used w11671282,wpw10169511"

"UNIT 6303 Arrived on site to inspect unit for handle not being aligned. Upon closer inspection found right handle higher then left, however found right door higher then left door as well found hinge on left door slopes down at an angle. Leveling feet made little to no difference in door gap height. Will need to order hinge and cam and return. Office to reschedule. ; ordrng 2 W11293374 (Hinge)s and 1 W10876191 (Door cam)"

"Arrived on site to inspect refrigerator water and ice not working. Upon further inspection, I tested the water dispenser and found no water dispensed. I checked the ice bin and found d it full of ice but it was c,impeded together. When I removed the bin from the left FC door ice maker housing, I found a large block of ice at the bin exit and ice inside the ice chute (photos). I tested the ice door and found it not sealing properly allowing warm air up into the chute and causing the ice in the bin to sweat and ultimately freezing together. I removed and replaced the ice door and retested and it is sealing properly. I tested the ice maker and it harvested as designed but failed to fill with water. I pulled the unit out and tested the valve and got 120V. I removed the filter, which the customer advised they replaced approximately four months ago. I retested the water dispenser and water dispensed. I tested the ice maker fill tube and water filled the tray. I advised the customer that they would need a new filter and due to the filter being bad, I inspected the filter housing and found it damaged inside. I removed and replaced the housing and retested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site to test unit for RF infinite switch crackling when setting temps. Replaced faulty switch(WP3148952) and unit is now working as designed. Job complete.

RUD4000MQ0 Arrived on site for a dishwasher with no power. On arrival opened door found lose wire reconnected flipped switch product worked . Tested product works as it's designed no water leaks visible from watersupply. No parts I stalled.

"Arrived on site to inspect range causing condensation under knobs. Upon further inspection, I found that the gasket was not connected properly to the frame. I fixed the gasket. I next checked the door hinges and hinges are good. I ran a test to check the blower and the blower is operating as designed. I called tech line to document my findings. The customer needs to keep in mind that it is not recommended to open the door during the cooking process to check on the food. Also it is advised to cover all food and also to not force close the door. The door is designed to soft close. Together following these steps will minimize any moisture escaping from the oven. SR 7740165792. No gas leaks observed during service. No parts installed."

"Arrived onsite to inspect refrigerator with freezer door not closing properly. Upon further inspection, found a service bulletin pertaining to the issue. I gained access to the evaporator and addressed the capillary tube and the harness for the thermistor. Both were behind the insulation foam so I repositioned them from behind the foam following the guildlines of the service bulletin pertaining to this issue W11685264 Rev B. The gaskets showed no signs of issue and is sealing properly. Customer to monitor issue and notify whirlpool if further service is required.no water leaks observed during service."

"Arrived on site to replace control diagnosed on previous trip. Replaced control, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W1160856"

"Arrived on site for refrigerator needing sealed system repair. On arrival confirmed issue and found a leak in the Precooler and installed w10507884 compressor, w11506635 access valve, w11678305 Precooler and wpw10143759 uv drier. Pulled vac and recharged system with 5oz of r134 and found no leaks. Informed customer to give unit 24 hrs to stabilize temps. Call complete"

"Arrived on site to diagnose dishwasher not running. Customer showed me that the control either doesn't respond, or responds very slow to button pushes and then stops shortly after. Replaced control due to UI / Stuck Key related issue. Tested unit and verified unit working properly. I was able to verify all buttons work and unit starts a cycle properly. No water leaks found. Parts used - W11637583."

WCG55US6HS05 Arrived on site to install part#w11204395 . Installed and tested product works as it's designed with no gas leaks.

"Arrived on site ,removed washer from closet . Gained access to drain pump. Cleared debris out of drain pump. Ran couple fill and drain cycles to ensure all debris is properly cleaned out . No water leaks detected at time of service. No parts installed . Job complete"

Arrived on site to replace door switch diagnosed on previous trip. Replaced door switch unit would start 2 out of 3 times. Replaced control unit now starts every time. Job complete. USED W11551763 W11733951

Arrived on site with new glass. Installed new glass. Call complete.

"Arrived on site for no cool. Checked pressures reading -20 and 120 let pressures equalize,pressure equalized around 30 called tech support per tech support need to isolate system,added service valve to steel line going into cabinet,cut suction line before it enters compressor and brazed closed. Pressurized system sprayed solution on evaporators found no bubbles forming,checked gauges losing about 1 psi ever 2 1/2 min checked evaporators again no bubbles forming. Called tech support with findings,information being sent to product review team. SR#7740164189; used 1 W11506635 (Access valve) from stock"

Arrived on site to test unit for customer not knocking where filter was located. Opened the freezer door and showed the customer where the filter was located and how to change it job complete.

"WRS325SDHZ12 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11678832 ice door. Poured water down funnel and still leaks. Spoke with techline and spoke with Nathan SR# 7740166030 and stated their could be insulation issue on the door itself so recommend to replace door. Waiting on FC door and returning to replace. No water leaks detected at this time. Office to reschedule ; O-emld tckt"

"WRS325SDHZ08 Arrived to inspect dripping from dispenser. I found that after dispensing water, thee would be a drip after 10 seconds that would run down the front of the machine. I was able to correct the drip via removal of excessive dispenser material, causing water to be retained via surface tension. Inspection of the rest of the machine revealed it was in the early stages of evaporator icing and there was a significant mass of solid ice at the lower left of the air intake at the evaporator. I placed a flow modifier in the ice maker fill tube, the source of the ice being formed at the back wall and subsequently the lower evaporator area and verified the ice maker fill issue resolved. The RC drawers were stiff and I lubricated them, correcting the issue. Operational test good, no leaks observed during service."

Arrived onsite for washer not draining and door locked. Upon arrival I checked the pump harness from the control and found it to be open. I checked the pump terminals and found it to be getting 20.8 ohms. The harness has a break and needed to be replaced. I replaced the harness and tested the unit. Unit is now operating as designed and no water leaks are present at time of service. Call complete. Installed W11590868 LOWER HARNESS.

Arrived on site for broken light switch . Found switch broken . Replaced light switch W11123941. No other issues found . No water leaks detected at time of service . Job complete

"Arrived on site to diagnose ice machine with no power. Customer said after pulling it out it worked for a bit and then died again. I removed the ice machine and checked the outlet. Found good voltage and polarity at outlet. Unplugged unit from the external drain pump and directly into the wall. Found ice machine works fine, indicating a bad outlet on the external drain pump. Replaced external drain and tested. Verified unit working as designed. No water leaks found. Parts used - W11539855"

"Arrived on site for no lights. Found a defective switch,replaced switch lights now working as designed. Usedw11123941"

"Arrived on site for not dispensing ice. Removed bin tested auger motor,motor working,spun yoke on motor good,removed ice from container attempted to rotate shaft in container diagnosed a defective ice container,replaced icemaker container transferred ice to new container,reinstalled tested ice dispenser unit working as designed. Wpw10558424"

"Arrived onsite for previous diagnosed parts. Upon arrival I was told to check other screws to ensure none would snap and that they can come out. Both back screws came out no issue however, the front right and left both had screws that snapped. Gonna need to order W11028738 orifice holder, W11050487 Orifice holder right, 8x WP3368921 Screw Torx, and WPW10515455 Burner head. Office to RS.; ordrng 1 W11028738 (Orifice holder) and 1 W11050487 (Orifice holder right) and 8 WP3368921 (Screw Torx)s and 1 WPW10515455 (Burner Head)"

Arrived onsite to replace previously diagnosed part. When attempting to replace the harness I had to take off the waterline to get underneath. When trying to take off the waterline I noticed the water pressure to stay consistent and the valve not turning the water off. I tried to take the waterline off in bot positions due to the valve not being labeled and there is water pressure still in both positions. I will need to take off the waterline in order to replace the harness underneath. Office to RS when valve issue is fixed. Return with all parts.; O-emld tckt

"Arrived on site to replace previously diagnosed harness, control and bin thermistor, replaced parts and tested, unit is now running as designed no leaks detected job complete installed WPW10511923, W11034363, W11126268"

Arrived onsite and installed the heater under the special project provision W11540964. Unit is now operating leak free. All checks good. Advised customer on repair. W11537778

"Arrived on site to test unit for not completing cycle. Upon arrival customer stated when unit has power no LEDs illuminate and the drain pump would activate and not turn off. Applied power to unit and verified, LEDs did not illuminate and drain pump immediately engaged. Inspected pressure hose, found no kinks, punctures, or restrictions. Noticed water lines were crossed, matched cold and hot water line to the cold and hot side of the valve. Replaced control (W11603811) and tested unit, LEDs are illuminating and drain pump is not immediately engaging. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site to inspect range cooktop burners not operating properly. Upon further inspection, I found that 2 infinite switches were shorted and burned and the other 2 were not operating properly and not regulating temperature. I replaced all 4 infinite switches and retested the unit. The unit is now operating as designed. WP3148952 WP3149400"

"Arrived on site to replace gearcase, rotor, stator, and suspension diagnosed on previous trip. While attempting to break wash plate off the tub became damaged and will leak if used. Office to reschedule. ; ordrng 1 W10811957 (Tub)"

Arrived onsite for unit not dispensing water. Unit is making ice. Ran test and found solenoid to dual vale not opening. Replaced valve. Tested and unit is functioning properly. Found no issues with pressure. Job complete Used w11567408

Arrived on site to test oven not getting to temp correctly. Test unit and found temp at room temp to be at 110?. Test sensor and found bad sensor. Replaced sensor W11598120 from truck stock and test unit and unit test good job complete

Arrived onsite for unit leaking. Found bent tube to filter housing. Unit dripping. Ordering tube to replace housing and inlet/ outlet tube. Leaving water off as floor has some water damage. Set to return Monday the 28. ; ordrng 1 W11162036 (Tube filter outlet) and 1 W11162040 (Tube filter inlet)

Arrived on site for oven not turning on. Replaced oven console. Tested and found the blower is clicking. Found it visually has a wobble. Ordering blower. Breaker tripped when testing. Reset for thurs on. ; ordrng 1 W11598119 (Blower)

Arrived on site to replace harness ordered by previous technician. Replaced harness test unit and unit test good job complete.

"Arrived on site for not washing, upon arrival, ran diagnostics and there are no saved error codes. Ran a normal cycle and unit begins filling, then washing as normal. Unit then drains correctly. Cannot find any errors or malfunctions. Did find that rinse aid has never been used. Explained the benefits of rinse aid, running hot water at sink 1st, clearing as much food off dishes and placement of plastic dishes between heat absorbing dishes. Unit is operating as designed. No leaks present at this time. Job complete"

Arrived on site for oven blowing air out the bottom and smelling like gas. Says food does not cook in the middle. No errors stored. Tested sensor and elements. Checked temperature and it was good. Advised customer to allow 10-15 min after preheat. Working as designed. Call complete.

"Arrived on site to test unit for unit coming loose from bracket, tested unit found unit is still on the mounting bracket but screws used to attach bracket have came out from the wall making this a installation issue, explained to customer that unit is not the issue but installers did not use correct anchor screw and they need to be contacted, at this time unit is running as designed, job complete, no parts installed"

"Arrived on site to follow up on refrigerator that was not making consistent ice. On arrival spoke with the customer who clarified that the issue wasn't just some ice, but compartments had both warmed up and some food had spoiled. Customer attempted to dispense some ice and had water also run out from the ice door due to melted ice. The icemaker is showing no error codes currently, and ice bin is full. I did examine the icemaker assembly and found the rear gasket had condensation dripping down back wall, so I corrected the positioning of the icemaker adapter and gasket. Since breaker has been reset on the last visit, the unit had gone back to working properly with no issues. Issue appears to be resolved, but icemaker related issue was likely due to low cooling. Customer advised to monitor temps and follow up if cooling decreases. No parts needed since unit has returned to proper function, and if customer has further issues a low cool diagnosis should be performed."