Near Bastrop, TX 78602
Steve C.
Job Details: 07/05/2019
RANGE JENN-AIR JES9750AAW Arrived on site for the unit has the error code F1-7. Tested the unit and found the key membrane and control are defective.
Near Austin, TX 78748
Luis
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for no cool. Freezer not freezing,diagnosed leak in fresh food evaporator. Installed updated fresh food evaporator,secured thermistor to correct location on suction line using foil tape and a zip tie, installed new compressor and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Repair covered under AUTHO S71233; ordrng 1 CNOTE (S71233 2xL), used 1 TJ90SF8404 (ACCESS VALVE) from stock"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 I have a unit with a door gasket on the freezer where the magnets don’t meet one of the corners thus the gasket is not sealing and causing frosting. The new gaskets have the same flaw or defect. Will need to order two gaskets directly from the factory not a parts to see if we can get a good one.; ordrng 1 PARTSRESEARCHONGASKET and 2 W10407216 (gasket-fip)s
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR LG LFX25974SW/05 Arrived on site for moisture in fresh food section. There is heavy condensation in the fresh food section and it appears to be the two gaskets at the freezer vent coming into the fresh food section icebox door. There is icing at those gaskets as well. All water connections are dry.; ordrng 2 ADX73571201 (GASKET)s
Near Austin, TX 78739
Leonardo
Job Details: 07/05/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit not powering on. Found unit getting power but no display. Replaced control board and display board test unit and unit test good job complete.
Near Round Rock, TX 78681
Joel G.
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived on site to install part ordered by previous tech. Dispenser had already been replaced. Replaced main board eid operation. Monitored unit for a while to make sure all was normal and indeed it is running fine. Verified no water leaks at time of svc call.
Near Austin, TX 78717
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to assist customer with moving of the refrigerator. The customer needed me to lift the feet and roll the unit out because the waterline going to the fridge hammers every time the washing machine fills. The customer requested that I leave the feet up so that he can move the unit as he needs to. All water connections were dry.
Near Temple, TX 76502
Arthur B.
Job Details: 07/05/2019
DISHWASHER MAYTAG MDB4949SDM0 "Arrived onsite for customer complaint of dishwasher tripping breaker after 2 minutes. Uninstalled dishwasher and found upon inspection, found a wire wrapped around heater nut. This was touching the harness causing short. Removed wire and reinstalled unit. Tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near Canyon Lake, TX 78133
Luis
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Arrived onsite for failed compressor. Removed failed compressor installed new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.
Near Austin, TX 78754
Ron
Job Details: 07/05/2019
RANGE WHIRLPOOL WFC130M0AB0 "Arrived onsite to install previously diagnosed parts, installed all 4 receptacle kits and burners. All 4 burners are working great not now"
Near Austin, TX 78753
Scott
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site found small amount of ice build up around dampener not allowing it to open fully . No water leaks detected at time of service . Job complete .
Near Wimberley, TX 78676
Robert
Job Details: 07/05/2019
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of not washing. Found gearcase damaged will need gearcase replaced. ; ordrng 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11239857 (BELT) and 1 WPW10427633 (pulley shield)
Near Jarrell, TX 76537
Joel G.
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW4815EW0 Arrived on site to diagnose washer not starting cycle. Found valve shorted and main board not responding. Got AUTHO from office from SC to replace. Replaced board and valve and verified operations. Recalibrated and verified no water leaks at time of svc call. Drain is secure.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS02 Arrived onsite to install new icemaker to french door refrigerator from prior visit’s diagnosis. Removed and replaced faulty icemaker. Reassembled and tested. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78744
Kevin
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site and inspected refrigerator and found icemaker harness is loose, after reattaching icemaker is now operating properly. No water leaks from connections at time of service, job complete"
Near Manchaca, TX 78652
Kevin
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found top of freezer door on left-hand side is far enough away from the cabinet that light is showing through. Took a picture. Disassembled freezer and replaced brackets and freezer door is now closing properly, took another picture. No water leaks from connections at time of service, job complete."
Near Austin, TX 78701
Ron
Job Details: 07/05/2019
OVEN WHIRLPOOL KSGG700ESS0 "Arrived onsite to install previously ordered parts, installed fan blower, control board received as not correct. I determined board was not needed. Oven tested good no f8e0"
Near Liberty Hill, TX 78642
James
Job Details: 07/05/2019
WASHER WHIRLPOOL WETLV27HW1 Arrived on site and tested operation. I found the unit has a failed door lock. Installed new and ran calibration and auto diagnostics. Unit tests good. Job complete
Near Austin, TX 78746
Wesley
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and installed pump and motor. Unit is now operating as designed.
Near Georgetown, TX 78626
Joel G.
Job Details: 07/05/2019
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site to install parts I previously ordered. Replaced, pulled deep vacuum and verified no leaks per vacuum test, recharged on high side and verified operation. Replaced ice maker as well. Informed customer it will make a harvest every 3 hours or so and bin will be full in 72 hours if no ice is being used. Verified no water leaks at time of svc call."
Near Austin, TX 78729
Andy
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher issues. Inspected unit and found spray arm fell off and partially melted. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/05/2019
OVEN GE JT3500SF4SS "Arrived on site for the is getting the f97 error code. Called ge and they advise to replace the lower fan motor , harness, sensor board and control board. Office will need to research the parts and reschedule customer. Will need to get autho. ; ordrng 1 CNOTE (2HRS) and 1 CNOTE (AUTHO) and 1 RESEARCH (HARNESS) and 1 RESEARCH (SENSOR BOARD) and 1 RESEARCH (CONTROL BOARD)"
Near Austin, TX 78726
Paul
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Arrived onsite for the refrigerator that started making fan noise and is not cooling properly. I found the RC evaporator frosted up and the fan causing the noise. I ran service step 128 and found control version 600. The main control needs to be replaced. I also found the old style evaporator cover, ice maker, fill valve, and Orion control. These will also need to be replaced. Ordering W10908391 ICEMAKER, W10918848 CNTRL-ELEC, & W11194380 VALVE. I went over defrost instructions with the customer explaining to turn the unit off and opened up for at least 48 hours before we arrive and had the waiver signed. ordrng 1 W10908391 (ICEMAKER) and 1 W10918848 (CNTRL-ELEC) and 1 W11194380 (VALVE)"
Near , TX 78653
Scott
Job Details: 07/05/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for dead dryer . Found terminal block burned up due to poor installation . Will need terminal block kit . Did inform customer they are responsible for getting power cord ,4 prong dryer . Return set .; ordrng 1 279320 (terminal block)"
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL MFI2670XEM0 Arrived on site for unit not dispensing water properly. The customer also informed me that the unit is making very small ice cubes. Replaced filter with bypass and pressure was still the same. Tested water pressure out of the wall and it is good. The refrigerator has a weak isolation valve. Will replace the single inlet water valve. All water connections are dry.; ordrng 1 WPW10498990 (valve-inlt)
Near Pflugerville, TX 78660
Andy
Job Details: 07/05/2019
DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site for dishwasher not operating properly. Tested and inspected unit and found failed motor and sump assembly. removed failed part and replaced with new. Arrived unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78735
Kevin
Job Details: 07/05/2019
REFRIGERATOR KENMORE 106.566665 "arrived on site and inspected refrigerator and found icemaker production is good but ice cubes are larger on one end then the other. Uninstalled icemaker and found water has leaked out the bottom of the ice tray and the only reason it does not continue to leak is that it is frozen.No water leaks from connections at time of service, job complete"
Near Killeen, TX 76549
Arthur B.
Job Details: 07/05/2019
REFRIGERATOR LG LFX25991ST/02 "Arrived onsite to install new compressor from prior visit’s diagnosis. Removed compressor and dryer. Installed new compressor using braising methods. Installed dye drier and process stub using braising methods. Vacuumed unit down to -25psi. Charged unit with 4.76oz of R134a refrigerant on high side. Observed pressures. Found low side @ 2psi,high side @100 psi. Advised customer to wait 24-48hrs for temperatures to settle. Collected remaining due. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Al
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM00 "Arrived to inspect refrigerator not cooling.Confirmed the complaint and removed the evaporator cover in the freezer section.Noticed a massive frost buildup on the cover and all over the evaporator.Used my steamer to defrost the unit.Removed and replaced the control, evaporator motor and thermistor.Powered the unit on and saw a beautiful frost pattern on the evaporator.Reassembled the unit and unit began cooling.All water lines were dry at the time of service.Customer told to wait for 8-10 hours for unit to be at optimal temperatures for groceries.Customer satisfied JOB COMPLETE"
Near Temple, TX 76502
Arthur B.
Job Details: 07/05/2019
RANGE WHIRLPOOL WFE515S0EB2 Arrived onsite for customer complaint of cooktop portion of freestanding range missing. Confirmed issue. RH side of cooktop sealant is damaged which will cause thermal cracking. Ordering cooktop to complete repair. No other issues found.; ordrng 1 W10245805 (cooktop BLK)
Near Hutto, TX 78634
Jonathan
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site to install previous diagnosed parts. Gained access to fresh food evaporator. Removed remaining ice from evaporator. Removed sensor and installed new. Removed control and installed new. Performed diagnostics mode and ran test 39 and found control reading sensor. All tested good, no water leaks present."
Near Round Rock, TX 78665
Al
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived to inspect washer tub issues.Confirmed the complaint and noticed the front left suspension rod was off the machine.Disassembled the unit, corrected the issue and unit now works as designed.Noticed the tub ring was damaged when the suspension issue began, so I’m ordering a new tub ring for the unit.; ordrng 1 WPW10531289 (TUB RING)"
Near San Marcos, TX 78666
Robert
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on job to replace ice bin and auger motor. Test motor and determined motor not issue instead replaced ice maker and ice bin.
Near Pflugerville, TX 78660
Andy
Job Details: 07/05/2019
MICROWAVE WHIRLPOOL WMH31017HB "Arrived on site for microwave not heating. Tested and inspected unit and found failed capacitor, magnetron and diode. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."
Near Georgetown, TX 78633
Jonathan
Job Details: 07/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for refrigerator not dispensing water. Per diagnostics mode and tested dispenser. Removed water filter and tested. Tested water going to filter head housing and found none. Gained to single inlet valve and tested voltage, found only 70 volts to main solenoid. Will need to replace main control. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SCH APT) and 1 W10843055 (CONTROL)"
Near West Lake Hills, TX 78746
Wesley
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL GX5SHTXTS01 Arrived onnsite and found unit operating as designed. Some frosting from freezer door having been left open. Cleared ice. All components check good. Unit is operating as designed.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
Near Killeen, TX 76542
Arthur B.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived onsite for customer complaint of SxS refrigerator making cloudy ice. Dispensed ice and water. Confirmed cloudy substance in water. Removed icemaker and found what looks like plastic. Removed and replaced icemaker,container and housing. Reassembled. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78738
Leonardo
Job Details: 07/05/2019
COOKTOP KITCHENAID KECC667BBL02 Arrived on site to test unit for unit giving f1e0 error code. Found error means replace touch panel. Will need to order new touch panel WPW10545371 ; ordrng 1 WPW10545371 (CONTROL ELECTRONIC )
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/05/2019
MICROWAVE WHIRLPOOL KMBS104ESS02 Arrived on site for no heat condition. Remove unit from wall and tested. Found that the new capacitor has failed. Will return with entire high-voltage system.; ordrng 1 W10776767 (transformr) and 1 W10850446 (capactr-mg) and 1 WPW10492276 (diode)
Near Austin, TX 78732
Paul
Job Details: 07/05/2019
DRYER MAYTAG MEDB835DW4 Arrived onsite to hook up the dryer to the utilities. I installed the customers periscope vent and powered the dryer up to test it. The unit is working as designed. Call complete.
Near Austin, TX 78754
Scott
Job Details: 07/05/2019
DRYER WHIRLPOOL WED85HEFW2 Arrived on site for dead dryer . Checked outlet and breaker . Could get dryer on bye twisting cord in plug . Informed customer they will need to get an electrician to look at outlet .no lint build up .job complete.
Near Austin, TX 78750
James
Job Details: 07/05/2019
REFRIGERATOR LG LSXS26326S.ASTCNA0 Arrived on site and tested operation. I found very little ice production and customer stated the u it is only making about 6 cubes per day. I found frost and ice build up around middle of freezer and on the door as well. Cleared all ice and placed shelves on their properly location and verified proper seal. Temp in freezer is at 5 degrees and unit has a proper frost pattern. Instructed customer of finding and recommended to keep an eye on the unit to verify no more frost build up. Job complete
Near Salado, TX 76571
Joel G.
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to diagnose washer not filling. Verified good pressure to washer and valve not allowing water flow. Replaced valve, ran diags and verified operations. Verified no water leaks at time of svc call."
Near Austin, TX 78746
Wesley
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW7300DW0 Arrived onnsite for replacement of failed valve. Completed replacement. All checks good. Unit is now operating as designed.
Near Austin, TX 78717
Tyler B.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM00 arrived on site for unit not cooling or making ice. Removed bins and found evap clear. Unit was cooling upon arrival. Went through diagnostics and go not failures and no ice maker failures, was able to harvest, motor test and fill ice maker with no failures, all thermistors tested good. Advised customer I was in able to find the issue, and could not duplicate it. Advised customer to put drinks in unit and keep eye on it. And if temps go over 42* to call back in. If a call back is issues, please send sealed system tech for ss diagnosis. No leaks on site"
Near Pflugerville, TX 78660
Andy
Job Details: 07/05/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for dishwasher dispenser issues. Inspected and found dispenser door not opening/ closing properly and has failed. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78726
Tyler B.
Job Details: 07/05/2019
WASHER WHIRLPOOL LSR7233DW0 "Arrived on site for unit with a burning smell complaints. Inspected unit and ran unit, was not able to detect anything burning or hot, motor checked good, timer checked good. Did find that water inlet valve is leaking badly. Advised customer and shut off water supplies, told cust to not use till valve replaced.
Near Austin, TX 78703
Ron
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for not completing cycles, performed diagnostics recalled error codes of f7e5 shifter error and f8e1 long fill. Tested valves determined cold water was working with no problem, but hot water faucet at the wall cannot be turned on stripped. I advised this would cause the long fill issues this will also cause cycles to stop. Installed a replacement actuator, calibrated washer all tested great"
Near The Hills, TX 78738
Leonardo
Job Details: 07/05/2019
DISHWASHER JENN-AIR JED8430ADB Arrived on site to replace switch. Replaced right front switch
Near Pflugerville, TX 78660
Al
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Near Cedar Park, TX 78613
James
Job Details: 07/05/2019
WASHER LG WM3500CW Arrived on site and installed new drawer. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78626
Jonathan
Job Details: 07/05/2019
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for ice machine making thin ice cubes. Performed diagnostics mode and found all thermistor passed. Continued test cycle and monitored operation. Found good frost pattern on evaporator tray. Ran normal cycle and timed ice drop and found within range. Found water level sensor at fault (recirculating pump). Removed pump,and installed new. Tested in diagnostics mode and normal operation. All tested good, no water leaks present. Found unit is still under manufacturer warranty.
Near Austin, TX 78759
Wesley
Job Details: 07/05/2019
OVEN WHIRLPOOL WEE750H0HZ1 Arrived onnsite and replaced control. Unable to connect with techline and found unit symptom of failure corrected with replacement of control. As panel had already been replaced. Unit panel not installed a second time.
Near New Braunfels, TX 78130
Robert
Job Details: 07/05/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of error codes. Check washer ability to drain and it drains properly. Washer was locked in a drain with door locked. Removed top and manually unlocked door. Washer stopped drain motor and started working normal. Previous Technicians have changed control and level switch. Removed back and replaced trap. Test operation.
Near Meadowlakes, TX 78654
Cliff
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL DU920PFGB3
Near Austin, TX 78745
Leonardo
Job Details: 07/05/2019
DISHWASHER KITCHENAID KUDS30IXWH6 Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjusters test unit and unit test good job complete.
Near Austin, TX 78748
Kevin
Job Details: 07/05/2019
WASHER MAYTAG MVWX655DW2 Arrived on site and found during spin cycle tub is making contact with outer cabinet. Found tub is not centered and after correcting it is no longer hitting outer cabinet. Now water leaks from connections at time of service, job complete"
Near Austin, TX 78735
Leonardo
Job Details: 07/05/2019
MICROWAVE WHIRLPOOL GT4175SPS2 "Arrived on site and tested to find unit bottom turntable continues to run after door is open. Removed unit and tested to find bottom most open door switch failure, replaced door switch 4392027 tested to find unit operating as designed. Job complete"
Near Austin, TX 78729
Andy
Job Details: 07/05/2019
COOKTOP KITCHENAID KECD867XBL02
Near Hutto, TX 78634
Jonathan
Job Details: 07/05/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site for range not preheating. Performed diagnostics mode and tested unit. Found unit not getting correct voltage. Found broken wire at terminal block. Inspected terminal block and found burnt connector. Will need to replace terminal block and repair wire harness. Customer will need to have a 4 prong power cord on hand. ; ordrng 1 5304409888 (block)
Near Round Rock, TX 78681
Al
Job Details: 07/05/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived to inspect customers concerning poor dishwasher performance.Ran diagnostics test mode and unit tested as designed.Customer informed about over suds due to the amount of suds inside unit after diagnostics mode.PODS are contributing to poor performance issues.Unit operating as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Austin, TX 78701
Wesley
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/05/2019
RANGE JENN-AIR JDRP548WP03 Arrived on site to diagnose a range that is not broiling properly. Found broiler element wiring not fully inserted to connector on control board causing it not to have contact. Re-wired element properly and tested unit. Found all is functioning properly at this time.
Near , TX 78626
Jonathan
Job Details: 07/05/2019
OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site to install previous diagnosed part. Removed control panel and installed new. Tested operation, all tested good."
Near Round Rock, TX 78665
Joel G.
Job Details: 07/05/2019
WASHER MAYTAG MVWB765FW3 Arrived on site to install parts I previously ordered. Replaced parts and verified operations. Gearcase was also faulty. Verified no water leaks at time of svc call.
Near Austin, TX 78749
Leonardo
Job Details: 07/05/2019
RANGE LG LRG3193ST Arrived on site to test unit for oven not working. Test unit and found bad glow ignitor. Test unit and preheated oven to 350 job complete.
Near Austin, TX 78746
Wesley
Job Details: 07/05/2019
WASHER WHIRLPOOL WFW93000VU02 Arrived onnsite and found unit symptom free. After explains and reassuring product design.
Near Salado, TX 76571
Joel G.
Job Details: 07/05/2019
WASHER WHIRLPOOL GHW9150PW0 "Arrived on site to diagnose basket making noise in spin. Found basket is starting to get loose and will need replaced.
Near Austin, TX 78754
Ron
Job Details: 07/05/2019
DISHWASHER FRIGIDAIRE FFID2426TS2 Arrived onsite for dented door and damaged console. I found the dishwasher had additional damage to the tub took pics. Patrick office rep advised they will be scraping this dishwasher no further service needed.
Near Georgetown, TX 78626
Jonathan
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 "Arrived on site for refrigerator developing water on top of FC gasket. Performed diagnostics mode and tested mullion heater and inspected for moisture. Found unit operating. Added insulation gasket under FC gasket. Tested for air leaks. All tested good, no water leaks present."
Near Georgetown, TX 78626
Al
Job Details: 07/05/2019
WASHER MAYTAG MVWC565FW0 "Arrived to inspect customers concerns about the water level during the wash cycle.Ran diagnostics test mode and found No error codes on the unit.All functions were operational.Called Whirlpool Tech line and spoke with Mike at Whirlpool Tech line.SR#7725264928Advised customer of proper load, washing and limitations of the unit.All water lines were dry at the time of service.JOB COMPLETE"
Near Austin, TX 78739
Leonardo
Job Details: 07/03/2019
OVEN WHIRLPOOL KODE500ESS04 Arrived on site to test unit for oven not holding temp. Test unit and found unit getting to temp and losing temp as normal operation. Advised customer on normal operation of unit and he will test unit again. Job complete.
Near Elgin, TX 78621
Steve C.
Job Details: 07/03/2019
WASHER AMANA NTW4516FW3 Arrived on site for the unit is not working properly. Tested the unit in diagnostic and received error code f8e1 long fill. Replaced the valve and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78741
Ron
Job Details: 07/03/2019
WASHER AMANA NTW4516FW2 "Arrived onsite for washer not draining, performed diagnostics entered tested mode confirmed no error code were stored. Filled washer activated the drain pump, or iced unit was was pumping not as quickly as it should removed pump found a small amount of lint and build up on the pump. Replaced pump calibrated washer, everything checked good"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/03/2019
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site for microwave when attempting to use would make rattling noise then shut off. Performed diagnostics and identified failure. Inspected unit and found shipping cover still on unit. Removed covers and tested unit. All tested good.
Near Austin, TX 78739
Leonardo
Job Details: 07/03/2019
MICROWAVE WHIRLPOOL KMLS311HSS3 Arrived on site to test unit for air coming from the top. Test unit and found cover was loose tighten cover test unit and unit test good. Unit still having some air come out but it’s normal due to fan being on the side. Job complete.
Near Burnet, TX 78611
Cliff
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDT920SADH1 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found pump assembly has failed causing unit not to circulate water. Replaced wash pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Dripping Springs, TX 78620
Robert
Job Details: 07/03/2019
DISHWASHER GE GDF510PSM0SS Arrived on job for complaints of control not responding. Found door not closing correctly. Adjusted door for proper closing. No leaks detected at time of service.
Near Austin, TX 78737
Leonardo
Job Details: 07/03/2019
COOKTOP JENN-AIR JGC3536GS Arrived on site to test unit for unit not igniting. Test unit and found regulator was installed backwards. Advised builder they will need to flip regulator due to fittings that we don’t carry. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM Arrived on site to do a preventative check. All functions checked well. All water connections were dry. Vacuumed condenser coils for customer. Customer had a new filter.
Near Gatesville, TX 76528
Arthur B.
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived onsite for customer complaint of dishwasher not starting. Upon inspection, found float bobber stuck in open position. Repositioned bobber and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/03/2019
OVEN WHIRLPOOL WFG320M0BB2 "Arrived on site for oven door glass broken. Customer stated that unit had only come with 1 rack and glass broke after cooking pizza and about 20 minutes after unit was off. Inspected unit, found inner glass broke and liner protected sitting coving liner (see SD-QuickPic) Called tech support and spoke with Rick (SR#7725248423). Rick stated that customer would need to contact customer service for rack and will need to get authorization from trade team. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (NEEDS AUTH ) and 1 WPW10535767 (INNER GLASS)"
Near Kyle, TX 78640
Kevin
Job Details: 07/03/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found thermal fuse an element have failed, replaced both and dryer is not working properly. Recommended to customer that vent to exterior be cleaned there is currently no airflow. Job complete"
Near Manor, TX 78653
Scott
Job Details: 07/03/2019
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for moisture . Found very high moisture coming thru entire wall . Customer has condonsation building up in wall outlets on counter as well. No operations issues with unit itself . Job complete .
Near Austin, TX 78703
Wesley
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onnsite and found motor failure. Replaced motor unit is now operating as designed.
Near Austin, TX 78759
Scott
Job Details: 07/03/2019
FREEZER AMANA AFC2033DRQ Arrived on site for no cool fridge . Customer stated unit went down for couple hours . At time of service all checked normal . All diagnostics checked normal. If it occurs again recommend new jazz control.
Near Spicewood, TX 78669
Paul
Job Details: 07/03/2019
DISHWASHER WHIRLPOOL WDT710PAYM0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the leaking vent gasket and the defective door latch. The unit no longer has any leaks present and the machine shuts down when the door is opened. Call complete.
Near Austin, TX 78702
Leonardo
Job Details: 07/03/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for damaged door. Will need to order new door W11173813. Office to reschedule ; ordrng 1 W11173813 (DOOR)
Near Austin, TX 78704
Wesley
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived onnsite and found unit on but no cool. Ran test 40 and no frost pattern or cooling. Unable to make checks in back due to construction. Ordering sealed system repair. ; ordrng 1 2HOURS and 1 TJ90SF8404 (VALVE) and 1 W10654592 (COMPRESSOR ) and 1 W11099748 (evaporator) and 1 W11291123 (EVAPORATOR) and 1 WPW10143759 (dryer)
Near Austin, TX 78731
Andy
Job Details: 07/03/2019
DRYER WHIRLPOOL WED8620HW0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78703
Wesley
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KSSC42FMS00 Arrived onnsite and turned water off at wall with Scott. All checks good. Unit is now operating as designed.
Near Driftwood, TX 78619
Robert
Job Details: 07/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of water in refrigerator. Found water dripping from fascia heater. In diagnostics I got 12vdc and heater test good.; ordrng 1 WPW10675033 (cntrl-elec)
Near Lakeway, TX 78734
Luis
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL KRSF505ESS01 "Arrived on site for fresh food evaporator incased in ice. Removed cover found thermistor not connected to evaporator from manufacture,found small crack on thermistor,installed new thermistor secured thermistor to correct location on suction line with a zip tie and foil tape. Defrosted evaporator installed new fan scroll."
Near Woodway, TX 76712
Arthur B.
Job Details: 07/03/2019
WASHER MAYTAG MVWB835DW4 Arrived onsite for customer of top load washer unlevel and wobbling when spinning. Found legs are off balance.Was able to adjust feet. Found washer now level with floor. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78746
Andy
Job Details: 07/03/2019
ICE MACHINE WHIRLPOOL KUIC15NRTS1 Arrived on site for ice maker over filling tested and inspected unit and found ice bin therm failed and not sensing ice level.. Removed failed part and replaced with new. No water leaks present at time of service.
Near Troy, TX 76579
Arthur B.
Job Details: 07/03/2019
DRYER ELECTROLUX EFDE317TIW1 Arrived onsite for customer complaint of dryer not powering on. Checked incoming voltage and found 240v. Removed top. Found control board shorted. Ordering main control and UI. ordrng 1 53044510358 (UI ASSEMBLY) and 1 5304510360 (MAIN CONTROL) and 1 CNOTE (NEEDS AUTHO)
Near Round Rock, TX 78665
Joel G.
Job Details: 07/03/2019
REFRIGERATOR LG LMX28987ST/03 "Arrived on site to diagnose fridge not cooling properly. Fans are working fine and compressor is on. Found only about 6 inches of frost on evap coil indicating a sealed system issue. Has taps from a previous system repair from another company. Low side at 25 inch vacuum and high side at 150 psi indicating severe restriction. Will need evaporator and drier replaced along with about 3 hours labor to flush system multiple times to make sure restriction is cleared No water leaks detected."
Near Bastrop, TX 78602
Steve C.
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for the unit is not making ice and not cooling properly. Found the fresh food evaporator cover is frosted over. The unit already has the updated evaporator cover and software update. All water connections were dry at the time of service.
Near Leander, TX 78645
James
Job Details: 07/03/2019
DISHWASHER KITCHENAID KUDI24SEBL2 Arrived on site and tested operation. I found no response from ui. Verified voltage and found to be good. I found latch strike bent upwards not making contact with latch. Corrected stoke and tested. Unit now working properly and all water connections dry at time of service. Job complete