Service History 717

Near Austin, TX 78701
Leonardo
Job Details: 09/16/2019
DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived on site to test unit for unit leaking. Ran unit for 20 minute and unit filled and drained on it own and no water leaking. Could not duplicate the problem at this time.
Near Austin, TX 78729
Tyler B.
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for door replacement. Replaced door and tested good.
Near Austin, TX 78735
Luis
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Arrived on site for water leaking from evaporator drain. Removed unit from enclosure found obstruction in duct bill,cleared duct bill modified duct bill to prevent blockage checked water flow from evaporator drain good replaced thermistor."
Near Austin, TX 78744
Luis
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit,replaced evaporator cover,secured thermistor to correct location on suction line using a zip tie,installed updated main control. Powered unit on ran diagnostics changed defrost setting to basic.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/16/2019
WASHER WHIRLPOOL WTW4950HW1 "Arrived onsite for tenant complaint of top load washer leaking oil from bottom. Confirmed gearcase leaking. Removed and replaced gearcase,actuator,cam kit and shield. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Al
Job Details: 09/16/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to inspect ice maker dispenser issues.Confirmed the complaint and removed and replaced the motor.Reassembled and unit tested as designed and dispenses ice.All water lines were dry at the end of service.Job complete
Near Austin, TX 78725
Joseph C.
Job Details: 09/16/2019
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for “unit not heating” complaint. Per previous diagnosis, removed and replaced magnetron, capacitor and diode. Unit is not heating, still. Ordering new transformer. ; ordrng 1 W10836753 (transformr)"
Near Round Rock, TX 78681
Andy
Job Details: 09/16/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78717
Jonathan
Job Details: 09/16/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer not draining. Customer stated that Mr. Appliance has came out and was not able to duplicate failure. Performed diagnostics mode and checked fault codes, found fault code F3-E1 pressure system fault. Ran automatic test cycle and monitored operation. Removed lid and found screw on back for top. Inspected suspension bars and analog pressure hose. Inspected gear case. Performed manual test mode, ran high spin speed and agitation. Added screw to top. All tested good at time of service. No water leaks present."
Near Austin, TX 78703
Wesley
Job Details: 09/16/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived on site and found unit operating as designed. Latch catch was out of place. Repaired. Now unit can run through load. All checks good.
Near Lockhart, TX 78644
Scott
Job Details: 09/16/2019
WASHER MAYTAG MVWB765FW3 Arrived on site for LF error code . Ran diagnostics and valve would hum but no water was coming out . Replaced housing w/ valve . Ran diagnostics all checked normal . Job complete .no water leaks detected at time of service .
Near Austin, TX 78758
Paul
Job Details: 09/16/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the control panel and tested the unit. All selections are functioning properly and the unit is working as designed. Call complete.
Near Austin, TX 78731
Andy
Job Details: 09/16/2019
WASHER MAYTAG MVWP575GW0 Arrived on site for washer shutting off in spin cycle. Tested and inspected unit and found failed leveling foot. Creating imbalance and shutting unit off. Ordering part. Office to schedule as customer needs ASAP. No water leaks present at time of service.; ordrng 1 W10862938 (LEVELING FOOT)
Near Austin, TX 78704
Leonardo
Job Details: 09/16/2019
OVEN WHIRLPOOL WOS51ES4ES01 Arrived on site to test unit for unit not heating past 355. Turned unit on and u it heated to 425 could not duplicate the problem at this Time
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/16/2019
REFRIGERATOR MAYTAG MSD2641KEW Arrived on site for no cool condition. The customer informed me that after some recent storms passed in the area his refrigerator quit cooling. The fans are running but the compressor is not running. The relay is defective and the compressor is mechanically bound and will not start. All water connections are dry.
Near New Braunfels, TX 78132
Kevin
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site and found bearings on sliders are difficult to move still, disassembled freezer and replaced sliders and movement is now normal. Customer is no longer experiencing frost buildup, no water leaks from connections at time of service, job complete"
Near Austin, TX 78733
Tyler B.
Job Details: 09/16/2019
REFRIGERATOR KITCHENAID KSRG25FKSS17 "Arrived onsite for unit not cooling in rf, and frost build up in freezer. Ground drain clogged, cleaned all ice and cleared drain, found thermostat faulty. Replaced thermostat and tested good, Aldo found rf door being held open on bottom forever due to tight fit and base board forcing door to not fully close. Can not be corrected by tech, would need to be trimmed.
Near Leander, TX 78641
Jonathan
Job Details: 09/16/2019
DRYER SAMSUNG DV40J3000EW/A2 "Arrived on site for dryer drum not turning. Performed diagnostics mode and tested unit. Found motor activating and heating element. Disassembled unit and inspected, found broken idler pulley. Removed failed pulley and installed new. Assembled unit and tested operation. All tested good.
Near Austin, TX 78728
Cliff
Job Details: 09/16/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher with rack that will not stay in place. Found right side upper rack stop misshaped causing it not to stay in position. Reshaped stop and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78748
Leonardo
Job Details: 09/16/2019
DISHWASHER IKEA IUD7070DS3 Arrived on site to test unit for unit not drying. Test unit and found f7e1 error code. Found tod wires disconnected. Secured connection test unit and unit heating correctly job complete.
Near Pflugerville, TX 78660
Paul
Job Details: 09/16/2019
WASHER WHIRLPOOL WTW7320YW0 Arrived onsite for the washer displaying an F71 error. I found the basket turning freely. I ran auto diagnostics and found the basket not engaging in spin and the drain pump continuing to run causing the error. I removed the tub ring and could see clothing under the basket.I removed the basket and cleaned out all of the clothing garments. I reassembled the machine and tested it in the auto diagnostics cycle. The basket is still not engaging correctly. I ran manual door lock and spin and the unit worked as designed except for when the unit tried to brake it sounded like the gears on the hub were slipping. The hub needs to be replaced to complete service ; ordrng 1 W10820039 (HUB)
Near Buda, TX 78610
Kevin
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and inspected refrigerator and found fresh food evaporator is frosted over, took one picture. Customer is aware that refrigerator will need to be defrosted and has signed defrost waiver. Service pointer W11092686D. It will only be needed if upper tabs are broken when refrigerator disassembled. No water leaks from connections at time of service; ordrng 1 W11188493 (EVAP COVER )"
Near Austin, TX 78733
Andy
Job Details: 09/16/2019
RANGE KITCHENAID KGRS505XSS02 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78737
Luis
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL KSSC42QKS02 Arrived on site for no cool. Removed evaporator cover found weak to no frost pattern diagnosed leak in system unit will need a new compressor,evaporator and heat exchange. Job will need 4 hrs for repairs; ordrng 1 4HRSFORREPAIRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10508992 (EXCHANGER) and 1 W10841139 (COMPRESSOR) and 1 WP2306093 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"
Near Dripping Springs, TX 78620
Luis
Job Details: 09/16/2019
REFRIGERATOR GE GFD28GSLESS "Arrived on site for moisture in dispenser compartment. Removed dispenser ui,found ice door motor and flap not installed correctly to dispenser housing,installed motor and flap correctly to housing found flap sealing correctly tested ice dispenser unit working as designed."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived onsite to install her filter housing and reservoir to SxS refrigerator from prior visit’s diagnosis. Removed and replaced both parts, reassembled and tested. Unit continues to still dribble water after dispensing. Ordering both valves. ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt dual)"
Near Austin, TX 78727
Andy
Job Details: 09/16/2019
DRYER MAYTAG MEDB835DW4 Arrived on site for dryer not operating. Tested and inspected unit and found failed panel and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the water dispenser is loud. I tested the dispenser and could hear a loud valve chatter. I turned the water down at the wall outlet and retested ad could still hear the chatter. I inspected the valve and found no he valve or in the water line itself. Also while checking the unit over, I heard the control damper motor whining while opening. I advised the customer of my findings and advised that I would order the valve and return with it and the control damper. I am ordering the dual valve and CNOTE-LSO PER CUSTOMER REQUEST and will return with the control damper. No water leaks observed during service.; ordrng 1 WPW10341329 (water valve assy)"
Near Austin, TX 78737
Luis
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL GI6FARXXF05 "Arrived on site for no ice. Icemaker not running through a cycle diagnosed failed icemaker. Installed updated icemaker kit,powered unit on icemaker ran through a cycle filled with water unit working as designed
Near Lockhart, TX 78644
Scott
Job Details: 09/16/2019
DRYER MAYTAG MEDE300VW0 "Arrived on site for control error code . Found big burn on control board . Replaced control board ,tested unit all checked normal . Cleaned some lint out of unit . Job complete"
Near Austin, TX 78748
Robert
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on job to install new parts ordered by previous technician. Installed new railing and and drawer tested fine and no leaks detected. Complete
Near Austin, TX 78748
Robert
Job Details: 09/16/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on job for complaints of no lights. During testing found that the bulb was no good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/16/2019
WASHER KENMORE 796.292729 Arrived on site for unit that gives hot water when it’s supposed to be cold. Found that the hoses were reversed. Reverse hoses and hot and cold work properly now. Water connections are all dry.
Near Austin, TX 78759
Andy
Job Details: 09/16/2019
RANGE KITCHENAID KDRP463LSS08
Near , TX 78628
Lou
Job Details: 09/16/2019
RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to install previously diagnosed and ordered parts. Due to damage on the spring hinge, inner door panel and side trims, I removed and replaced said parts; however, the two side trims both broke during install and will need to reorder both parts. I advised the customer of the issue. I am ordering two left and two right trims pieces and six (6) screw . I was able to get the put together and reinstalled back onto the range and operating properly until I can get back. No gas leaks detected during service.; ordrng 2 W10761014 (trim-door)s and 2 W10761018 (trim-door)s and 6 WPW10031790 (screw)s"
Near Pflugerville, TX 78660
Paul
Job Details: 09/16/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven not heating. I found the oven heating with both elements getting hot but not as hot as normal and heating very slow. I found only 10VAC on L2 to the oven. I advised the customer to call an electrician. Call complete.
Near Austin, TX 78756
Wesley
Job Details: 09/16/2019
WASHER WHIRLPOOL MHW6630HW0 Arrived onnsite and found complications from not being on dedicated circuit. No error codes. Reset and tested. All checks good.
Near Canyon Lake, TX 78132
Kevin
Job Details: 09/16/2019
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site and found left hinge is not connected family builder left right hinge inserted and used a 2 foot piece of Romex to tie left-hand side of handle to microwave handle. Removed door completely and found hinge lock is in the wrong position. Door falling has dented the frame glass. Attempted to remove glass and when interior metal bracket was loosen glass shattered violently. Builder is aware of glass on the floor and a new one will need to be ordered.; ordrng 1 W10536162 (cover) and 1 W10827059 (door)
Near Marble Falls, TX 78654
James
Job Details: 09/16/2019
REFRIGERATOR GE PSS26SGRDSS "Arrived on site and tested operation. I found freezer fan not running. Verified voltage to fan and found to be correct. Unit will need new freezer evaporator motor to repair. ; ordrng 1 WR60X10074 (motor,evap fan)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 09/16/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site for oven combo, microwave not heating. Performed diagnostics mode and checked fault codes. Found F4-E9 magnetron and inverter failure. Followed tech sheet process and tested unit and found cooling fan running. Will need to replace magnetron and inverter. Office to schedule appointment when ETA is available on parts. Please make priority job when parts are available. Please allow 1 to 2 hours for complete repair. ; ordrng 1 SEENOTE (PLEASE SCH APT ASAP )"
Near Leander, TX 78641
Cliff
Job Details: 09/16/2019
REFRIGERATOR LG LMXC23746S/01 Arrived on site to replace previously diagnosed parts. Inspected unit prior to replacing parts and found oil present on RC evaporator. This indicates refrigerant leak in evaporator. RC evaporator will need to be replaced as the same time as the compressor. Office will need to set a return appointment for three hour job.; ordrng 1 ADL74221802 (RC EVAPORATOR) and 1 CNOTES (3 HOUR JOB)
Near Austin, TX 78745
Robert
Job Details: 09/16/2019
DRYER MAYTAG MED5500FW2 Arrived on job for complaints of door seal falling off. During testing found that the door seal was off and ordered parts ; ordrng 1 W11126230 (seal)
Near Austin, TX 78730
Tyler B.
Job Details: 09/16/2019
COOKTOP JENN-AIR JGD3430WS00 "Arrived on site for unit clicking when plugged in, found harness shorted, replaced harness and tested good, found down draft speed control not working, stays on one speed, will need speed switch to complete Speed switch ordrng 1 WP4456836 (switch-spd)"
Near Leander, TX 78641
Lou
Job Details: 09/16/2019
OVEN KITCHENAID KODE300ESS04 "arrived on site to inspect oven temps. Upon further inspection, the customer advised that they had their yearly inspection and was told the temps in the oven were way off. Customer showed a picture of instrument used to test temps and the inspector used a gun with laser. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested on Bake at 350 degrees. Top oven @ preheat temps was 376. Next three readings were 389, 330 & 356 for an average of 358 degrees. Bottom @ 350 preheat was 401. Next five readings were 407, 318, 378, 321 & 359 for an average of 356 degrees. I advised the customer of my findings and advised that both ovens temps were good. I recommended that they wait approximately 20 mins after preheat to place food on the center rack to get the best results. Job completed."
Near Austin, TX 78732
Andy
Job Details: 09/16/2019
MICROWAVE KITCHENAID KMBS104ESS02 After servicing unit customer called back stated that unit was having issues. By customer description I stated that it sounds like magnetron issues. Customer stated that she was told by another tech that magnetron was going out and it was never replaced. Ordering high voltage parts. Including transformer to be safe. Transformer is not likely needs as it has just been replaced.to complete repairs.; ordrng 1 W10776767 (TRANS) and 1 W10776925 (MAG) and 1 W10850446 (CAP) and 1 WPW10492276 (DIODE )
Near Buda, TX 78610
Leonardo
Job Details: 09/16/2019
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site to test u it for left front burner not igniting correctly. Will order new burner head WPW10515455 and new burner caps W10881749. ; ordrng 1 W10881749 (BURNER CAP ) and 1 WPW10515455 (LF BURNER HEAD )
Near Wimberley, TX 78676
Kevin
Job Details: 09/13/2019
REFRIGERATOR FRIGIDAIRE LGHK2336TF Arrived on site and found water pressure exiting dispenser and ice production is very weak. Spoke with Electrolux tech line and they traced waterflow back to a failed filter. Customer will need to replace filter. also found freezing in the fresh food section produce drawer. Tech assist recommended removing air vent cover and blocking 50% of the airflow with permagum
Near Austin, TX 78731
Tyler B.
Job Details: 09/13/2019
REFRIGERATOR JENN-AIR JRTDE227W
Near Austin, TX 78734
Andy
Job Details: 09/13/2019
WASHER MAYTAG MHW5630HW0 "Arrived on site for washer not draining but only in normal cycle. All other cycles drain properly. Tested and inspected unit and could not find issue while on site. Checked for error codes and forgot F0-E2 oversuds code. Customer tech line and spoke with Leon (SR# 7725857075) Made aware of stated issue and what was found. Was instructed that unit seems to be operating as designed and to speak with customer on use and care, soap use and loading. And to also check hose and switch. Did as instructed. When checking hose and switch did find signs of failure with switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Near Austin, TX 78703
Joseph C.
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for “uneven doors” complaint. Inspected unit and found that doors were not only uneven, they were mismatched. Cabinet was crooked and shims were used to straighten it. Ordering both doors, to ensure both doors are correct. Mullion ordered, as well. Office will set return schedule, due to factory having to manufacture new doors. No leaks detected, at time of service.; ordrng 1 13107887SQ (dor-fip ss (RIGHT)) and 1 13107888SQ (dor-fip ss (LEFT)) and 1 WP12722803AP (rail-mulln)"
Near Austin, TX 78737
Leonardo
Job Details: 09/13/2019
OVEN WHIRLPOOL WOD51EC0AS01 Arrived on site to test unit for unit not turning off. Test unit and found bad panel. Will need to order new panel W10864422. ; ordrng 1 W10864422 (PANEL )
Near Cedar Park, TX 78613
Lou
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not draining. Upon further inspection, the customer advised that the unit is draining but there is condensation on the top of the inner tub. I found condensation on the top, both sides and the inner door. I placed the unit in diagnostics and tested showing no error codes. Using my multimeter, I connected on to the black wire at the junction box and tested amp draw from the components while testing. All components tested good and the element showed 7-9amps during wash and at the end of the cycle during dry time. I advised the customer of my findings and made recommendations for use and care and detergent and rinse aid use. No water leaks observed during service, job completed."
Near Smithville, TX 78957
Scott
Job Details: 09/13/2019
MICROWAVE GE DVM7195FL1DS "Arrived on site, replaced mag, cap ,diode . Heated cup of water to specs . Job complete . Took more quick pics of mounting ."
Near New Braunfels, TX 78130
Robert
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Arrived on job for complaints of not cooling. During testing found that the compressor is running but no frost pattern on evaporator has a seal system issue. Ordered parts. Sealed system technician needed for repairs. ; ordrng 1 CNOTE (SEAL SYSTEM TECH) and 1 TJ90SF8404 (PROCESS TUBE) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Austin, TX 78751
Joseph C.
Job Details: 09/13/2019
DRYER GE NO MODEL NUMBER
Near Round Rock, TX 78681
Al
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived to inspect refrigerator section cooling issues.Removed the deli drawer and noticed a massive ice buildup.Advised customer the unit will need to be defrosted 24/48 hours before servicing the unit
Near Pflugerville, TX 78660
Paul
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator with the ice flap not closing. I found the separator defective and the ice door hanging up when closing allowing warm air to enter the FC and cause frost build up. The separator needs to be replaced. Ordering W11163767 DOOR-ICE.; ordrng 1 W11163767 (DOOR-ICE)
Near Austin, TX 78751
Joseph C.
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for “no ice production” complaint. Inspected unit and found filler tube, in door, to have broken ice maker supply line heater wires. Ordering new water tube assembly. Return for repairs ordrng 1 W11230096 (tube-water)"
Near Cedar Park, TX 78613
Lou
Job Details: 09/13/2019
WASHER WHIRLPOOL WTW5000DW1 "arrived on site to inspect washer shutting off mid cycle. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed showing no error codes at the end of testing. I questioned the customer if they are continuing to pause the unit in spin cycle and they said they are because their clothing is getting twisted up. I advised the customer that the clothing is getting twisted up during wash/agitate cycle and not spin. I contacted Techline and spoke to Joel. I advised of my findings and Joel expressed to NOT stop the unit during spin cycle and to explain to the customer how to load the clothing properly by placing the clothing around the perimeter of the basket and clumped up and not on the center of the washplate. Joel advised to wash on Delicate cycle to reduce spin speeds. Provided File #7725858235. I advised the customer of techlines advice and explained how to load the unit and wh
Near New Braunfels, TX 78132
Kevin
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site and inspected refrigerator and found small amount of frost on the left-hand side just inside of door, took picture. Added silicone around the perimeter between the freezer liner and outer cabinet to remove any air gaps. Requested that customer continue to monitor refrigerator if issue continues a new freezer door will be needed. No water leaks from connections at time of service, job complete."
Near Austin, TX 78702
Wesley
Job Details: 09/13/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived on site and found unit being overloaded causing off balance symptoms. All else checks good. Advised accordingly.
Near Lago Vista, TX 78645
James
Job Details: 09/13/2019
WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. I found off balanced load and drain pump error. Ran diagnostics and found pump getting clogged with debris. Instructed customer that the item being washed will have to be sprayed off to removed larger chunks of dirt and food before washing and recommended to run a washing machine cleaner in u it weekly. Unit operating as designed. Job complete
Near Austin, TX 78723
Scott
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "Arrived on site for no cool fridge . Unit is out side of office under a shed . Plugged unit in , unit would just click and die . Replaced start relay and unit came on and stayed on . No water leaks detected at time of service . Job complete ."
Near Paige, TX 78659
Cliff
Job Details: 09/13/2019
WASHER MAYTAG MHW5630HC0 Arrived on site to diagnose a washing machine that is not cycling properly. Tested unit and found drain line to far in wall stand pipe causing unit to siphon fill water. Set drain line to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78739
Leonardo
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.
Near Austin, TX 78732
Andy
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL GS6SHEXNS00 "Arrived on site for refrigerator no lights. Tested and inspected unit and found bulb, socket and switch is good. Found failed control No water leaks present at time of service."
Near Austin, TX 78732
Andy
Job Details: 09/13/2019
WASHER WHIRLPOOL GHW9250ML2 While on site for refrigerator was asked to look at washer with dispenser and handle issues. Tested and inspected unit and found no issues with dispenser. Found door handle broken and missing. No water leaks present at time of service.
Near Austin, TX 78759
Paul
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 "Arrived onsite for the refrigerator making a rattling or buzzing noise. I ran the unit thru multiple test checking the sealed system components and the diffuser. I found the sealed system working as designed and all sounded normal. Ms stated that when the unit makes the noise she is hearing, the noise last for 6-7 seconds and it makes the noise when she opens the RC door. I ran test 3 and it was the diffuser the customer was hearing. I replaced the diffuser and tested it again. The unit was quiet and working as designed. Call complete."
Near Round Rock, TX 78664
Paul
Job Details: 09/13/2019
DRYER AMANA NED4655EW1 "Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the harness and tested the dryer. The unit is working as designed. I did find an issue with the customers receptacle, arcing internally. I advised the customer to call an electrician and have it checked before using the dryer. Call complete."
Near Lago Vista, TX 78645
James
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS342FIAM02 Arrived on site and tested operation. I found no operation from ice maker. Found proper voltage to ice maker. Installed new ice maker and tested. Unit tests good. Job complete
Near Cedar Creek, TX 78612
Scott
Job Details: 09/13/2019
RANGE GE JGB700EEJES "Arrived on site for for propane company red tagging range .replaced valve . Used leaks detector on all connections , no leaks detected at time of service. Job complete"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 09/13/2019
WASHER LG WM3670HWA "Arrived onsite to remove and replace control board. Removed board,reassembled and tested. Unit now works as designed. All water connections were dry at time of service."
Near West, TX 76691
Arthur B.
Job Details: 09/13/2019
DISHWASHER MAYTAG MDB4949SDZ0 Arrived onside for customer complaint of water not entering unit. Removed toe plate and found valve solenoid not opening. Removed and replaced water valve. Reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78744
Leonardo
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDF330PAHS2
Near Austin, TX 78725
Joseph C.
Job Details: 09/13/2019
OVEN WHIRLPOOL WFG320M0BS0 "Arrived on site for “high CO levels” complaint. Per my previous diagnosis, removed and replaced burner bar and screws. Tested unit. Burner flame is burning more efficiently than before repair. No leaks detected, at time of service."
Near Marble Falls, TX 78654
James
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ Arrived on site and inspected unit for shorts. I found that the defrost heater had failed causing the odor. Installed new and tested. Unit tests good. Job complete
Near Jarrell, TX 76537
Thomas L.
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site replace broken pantry wire harness and jammed upper freezer basket brackets. Tested. All water connections were dry.
Near New Braunfels, TX 78132
Kevin
Job Details: 09/13/2019
OVEN JENN-AIR JJW2830WS02 "Arrived on site and inspected oven and found both are heating normally, all functions are operating as intended. Job complete
Near Austin, TX 78738
Leonardo
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for unit not draining. Test unit and found glass stuck in drain motor. Removed glass test unit and unit test good job complete no leaks present at this time.
Near Bastrop, TX 78602
Cliff
Job Details: 09/13/2019
RANGE GE JVM6175DKBB Arrived on site to diagnose a microwave that is not heating. Found magnetron and diode shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78750
Tyler B.
Job Details: 09/13/2019
REFRIGERATOR JENN-AIR JSC23C9EEM00 "Arrived on site for unit not making ice. Ran diagnostics and found ice maker thinking bucket was full, due to fault arm. Replaced ice maker, harvested and filled, and tested good. Pointed out to customer that they have no light in the freezer or fridge, will need lights to complete ; ordrng 1 CNOTE (PART AUTHO?) and 2 W11226500 (light)s"
Near Austin, TX 78727
Tyler B.
Job Details: 09/13/2019
MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived on site for unit with door issue and no heat, unit is a convection unit, and is installed a unique way with a tall cabinet, would need 2 tech to remove and re install unit. ; ordrng 1 CNOTE (2MAN) and 1 CNOTE (OFFICE RS )"
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrive to install new door. Door is dented. See pictures.; ordrng 1 W11129497 (FLIP DOOR)
Near San Marcos, TX 78666
Robert
Job Details: 09/13/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of washer not filling up with water. Ran diagnostics and found no issues with washer. It’s working to manufacture specifications. Explained to customer that the washer uses less water to wash and that it will not fill up to the top. Complete.
Near Austin, TX 78702
Wesley
Job Details: 09/13/2019
RANGE KITCHENAID KSEG950ESS2 Arrived onnsite and found faulty blower motor. Replaced blower motor and now everything is operating as designed. Advised customer on findings.
Near Buda, TX 78610
Robert
Job Details: 09/13/2019
WASHER WHIRLPOOL MVWC465HW2 Arrived on job for complaints of no cold water. Ran diagnostics and valve is working good. Found that the hot and cold water lines were reversed. Swapped the hot and cold hoses and washer tested good and no leaks detected. Complete.
Near Round Mountain, TX 78663
James
Job Details: 09/13/2019
WASHER WHIRLPOOL WFW8620HW1 Arrived on site and Lund f1e1 fault and unit would not function. Installed new control and tested. Unit now has f3e1. Verified connections and found to be good. Unit will need new control and pressure switch to complete repair. Call will need to be weighed for 2 hours; ordrng 1 W11352122 (CONTROL )
Near Leander, TX 78641
Jonathan
Job Details: 09/13/2019
DRYER WHIRLPOOL MEDE300VF1 "Arrived on site for dryer having error code F1 and not working. Inspected unit and work area. Found vent torn from wall, informed customer of vent. Performed diagnostics mode and verified error code. Tested voltage to unit and found within range. Tested incoming and outgoing voltage from control and no outgoing voltage. Found failed main control. Removed failed control and installed new. Repaired dryer vent at wall connection and added foil tape as a sealer. Tested operation and all tested good. Spoke with customer on vent cleaning.
Near Wimberley, TX 78676
Kevin
Job Details: 09/13/2019
DRYER WHIRLPOOL WED92HEFW2
Near New Braunfels, TX 78130
Robert
Job Details: 09/13/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on job for complaints of door not closing properly. During testing found that the door latch was not working properly replaced door latch and took the gasket off and reversed it and door worked fine. If problem continues recommend replacement of door gasket. Complete.
Near Leander, TX 78641
Jonathan
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for items freezing in RC. Inspected unit and work area. Found ice buildup on RC evaporator. Performed diagnostics mode and tested RC thermistor and found opened. Gained access to thermistor and removed. Measured resistance and found within range, found failure is with control. Added new thermistor and fan scroll, due to styrofoam and sell damaged when removing. Gained access to control, removed failed control and installed new. Tested all operations, all tested good. No water leaks detected."
Near Robinson, TX 76706
Arthur B.
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS321SDHV02 Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Found ice bin housing cracked. Removed and replaced ice bin. Reassembled and tested. Ice now dispenses as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78717
Lou
Job Details: 09/13/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 "arrived on site to inspect microwave venthood fan issues. Upon further inspection, I turned the fan on and it was fairly loud. I checked the venthood filters and found a large amount of cooking oil/grease on them. I pulled the unit from the wall to inspect the fan motor and found a large amount of cooking oils on the fan wheels, motor and housing. I r,wow s and replaced the fan motor assembly and retested and it was much quieter. I advised the customer of my findings and recommended they clean the filters or purchase charcoal type filters. I re-taped the vent cover. Job completed"
Near Austin, TX 78750
Tyler B.
Job Details: 09/13/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for unit with no heat in auto dry, found heater not running in auto only in time. Replaced timer and tested good"
Near Austin, TX 78737
Leonardo
Job Details: 09/13/2019
VENTHOOD KITCHENAID KVWB606DSS1 Arrived on site to test unit for fan not working. Will need new blower will need 2 man job. ; ordrng 1 2MANJOB (2 MAN JOB )
Near Seguin, TX 78155
Robert
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived on job for complaints of not cooling. Put refrigerator into diagnostics and tested heater it works fine tested voltage from control it tested fine. Thermistor did not test good. Ordered parts . ; ordrng 1 W11203289 (UI) and 1 w10902214 (thermistor)
Near Waco, TX 76710
Arthur B.
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived onsite to install new door to top mount refrigerator. Removed and replaced door. Reassembled. Door now seats well to liner. No other issues found. No water source connected.
Near Round Rock, TX 78681
Al
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Arrived to inspect dispenser issues and water leaking from underneath the unit.Removed back cover, had the customer push the water paddle and noticed water pouring from a hole inside the cabinet next to the compressor.Customer opted to shut water supply off to unit and is going to look at purchasing another unit.All water lines were dry at the time of service Job complete"
Near Round Rock, TX 78665
Al
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect cooling and LED lighting issues.Confirmed the complaint and removed and replaced the control.Unit will need LED board or switches for freezer and top lights in ff section to work properly.To complete the lighting issues.; ordrng 1 CNOTE
Near Leander, TX 78641
Jonathan
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for refrigerator in garage having slow air leak out of freezer door. Inspected unit and work area. Found gap between cabinet and liner (see SD-QuickPic). Added whirlpool food grade silicone to cabinet. Tested door operation. Tested all other operations. All tested good, no water leaks detected."