"Arrived on site for refrigerator having PO intermittently on UI. Inspected unit and work. Found unit in Power outage state. Found ice buildup both evaporators. Confirmed PO and waited for failure to reoccur. Performed diagnostics mode and ran test 4 and found 3 way valve operational . Mead resistance on 3 way valve and found correct. Found water come from dispenser when selecting ice. Will need to replace UI and both paddles. Will need to continue to diagnose for possible short after repair. Removed failed UI and installed new. Office to schedule return to replace paddles.; ordrng 1 WPW10346924 (pad)"

Onsite for fridge RC led light intermittently going dim with one led out. Confirmed complaint. Found RC led light going out causing others to dim. Replaced led module. Unit now functioning as designed. call complete.

Arrived on site for a dryer that?s making a rattling sound. Inspected unit and work area. Confirmed customers complaint and checked the felt liner for any obstructions. Found no obstructions at the liner causing the abnormal sound. Removed the blower wheel housing and checked for any obstructions the housing. Found rocks and drywall in the blower wheel housing. Removed all the obstruction and tested the unit again. The unit began to make the abnormal sound still. Disassembled unit and spun the motor by hand. Found the motor hard to turn causing the issue. Replaced the motor and tested the unit. The unit began to work as designed. Call complete.

Arrived on site for a washer that?s not filling properly. Inspected unit and work area. The customer advised that the unit may be working fine but she wanted to check on the unit because it doesn?t seem like it?s filling up with that much water. Ran the unit through diagnostics and did not find any stored error codes. Ran the unit through all four valve tasks. The unit ran as designed. Had a customer load the unit with some clothes and found the unit working as designed. Advised the customer that the unit is operating as designed and went over the power cycle button. Whenever user care guide. Call complete.

"Arrived on site to install previously diagnosed parts. Inspected unit and work area.Was advised to replace the refrigerator compartment fan and thermistors assembly, user interface, and add a shim to the drip pan to avoid any abnormal puddling and frosting at the drip pan. Replaced all components and tested the unit. The unit began to cool as designed. Call complete."

"On site for washer not draining and having standing water in the tub. Confirmed complaint. Found drain pump wire disconnected from connector from previous temporary repair that was made on last trip. Office notified me that the lower harness that was ordered on the last trip is back ordered. Connected new female connectors to both drain pump wires. Turned on, unit drained, and is working as designed until lower harness is available for proper repair. Office to reschedule when part availability is known. Documented with techline online SR# 7731413768.; O-emld tckt"

"Arrived on site for front right burner not igniting. Inspected unit and work area. Checked burner cap and head. Found orifice clogged. Cleared orifice and tested operation. Found burner igniting. Tested all other burners, all tested good."

"Arrived on site for refrigerator not making ice and rc crisper drawer not functioning correctly. Upon arrival I found ice maker partial filled bucket. After further tests I found ice maker motor receiving proper voltage but not allowing motor to rotate. Replaced ice maker and found it would cycle through harvest and fill as designed. No temp issues noticed while on site. Also found liner to crisper drawer broken. W10508993, WP2188656. Call complete ; ordrng 1 WP2188656 (Crisper drawer) and 1 W10508993 (Crisper drawer cover)"

"Arrived on site for refrigerator that has a freezer door that?s not closing properly. Inspected unit and work area. The customer advised that when they pull on the left-hand side of the freezer door, the door comes out at an angle and the only way to correct the door is to push it all the way back. They advised that if they pull from the center or from the right hand side of the unit pulls out straight with no issues. Confirm the customers complaint and replaced both slides and brackets and tested the unit. The unit still did the same thing. I did find on the right hand side adapter had some notches missing in the back that seemed to make the roller on the right side slip when pulling on the left side. I checked the part number to make sure that was correct but all photos of the part showed the same thing. I called whirlpool Techline and spoke to Steve SR# 7731906226. He advised this is normal operation and that if the door opens and closes properly when you pull on the right side or the middle of the door, it is working properly. Advise customer of taglines findings. Call complete."

Ordering 1 inner door panel WPW10320793 .; ordrng 1 WPW10320793 (Inner door panel)

"Arrived onsite for unit not making ice. Looked at the unit and found that the arm was being pushed up enough to keep the unit from making ice. Looked and saw that the ice bin was not put back correctly, causing the the arm to get pushed up just enough to not make ice. Re aligned the ice bucket. Wait a few min and unit started re filling with water once again. No issues at this time. Job complete"

Arrived on site to install new feed tube assembly. Installed new assembly and clocked sump section to line up. Ran unit and verified spray arm is moving. No water leaks found. Call complete.

"Arrived on site to install brackets, after installing brackets, unit tested good."

Arrived on site for Keeps throwing codes.Is ALWAYS off balance. Inspected unit and work area. Put unit into diagnostics and found no codes stored. Put unit though diagnostics cycle and found all functions operating as designed. Gained access to the bottom of the unit to inspect the garage cases and for and pulley and cam found some oil coming from case and some wear marks and dust. Ordering gearcase w11423758 cam w10721967 belt w11239857. Office to reschedule.; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)

"Arrived on site and replaced control kit and Refrigerator has Powered on again and compressor is running. Recommended to homeowner that if we allow to cool for 12 to 24 hours.

Arrived on site for smoking control panel . Found control burned up . Called whirlpool safety team , documented it with them .Unit will need new control,wire harness . No water leaks detected at time of service. Left dishwasher turned off at breaker . Job complete"

"Arrived on site for a refrigerator with the freezer compartment door switch not working properly. I tested the switch and found it sticking. Therefore when you opened the door, the switch only opened half way. I replaced the switch and now the unit is working as designed. Call complete."

Arrived on site to install previously diagnosed parts. Removed basket and installed new basket. New basket came with drive hub already installed. Ran diagnostics calibration then auto diagnostics. Washer no longer making noise. Customer confirmed noise was gone. No leaks detected. Job completed.

"Arrived on site and replaced belt diagnosed on previous visit, after replacement dryer is running correctly, job complete"

Arrived on site for dryer making a thumbing sound. Inspected unit and work area. Verified failure. Disassembled unit and found screw in front dryer felt. Removed screw and assembled unit. Tested operation and found all working as designed.

"Arrived onsite for previously diagnosed parts. Upon arrival replaced wiring harness. Upon replacing damaged harness, started unit and found no water coming in still. Checked at line and found water line not sending water to unit. Communicated with customer plumber will need to look at water line and water set up. Job Completed."

Arrived on call to replace previous diagnosed parts. Found the door just needed to be adjusted. After adjustment test operation.

"Arrived on site for a washing machine with the automatic soap dispenser not working. I gained access to the dispenser and found the solenoids in good shape. I put the unit into diagnostics mode and found the valves running as designed. I also found no error codes. I ran a sensor check and found the soap level sensor reading good. I gained access to the control and found all harnesses in good shape. This indicates a possible flow meter issue. I called techline and spoke to Robert and received SR# 7731900492. Robert agreed that the flow meter should be replaced. I am ordering the part and the office will need to reschedule to install. I will also be ordering the control, for we will need to test the dispenser once installed still. No leaks observed at the time of service.; ordrng 1 W11238377 (Metering Pump) and 1 W11419051 (Control)"

Arrived on site for Cooktop Flames Dont Go Down. Lit all burners and flames are burning as designed. Customer concerned about small burner head wobbling. Explained this was normal to have play to make reattaching the burner head easier. Small head wobbles more than the others but no damage was found and head is centered as designed. Called tech line and spoke to TJ with Whirlpool tech line and he explained the popping and floating flame are both normal. Ordering top right small burner head WP8286813 to replace and ensure the wobble is normal. SR 7731900491; ordrng 1 WP8286813 (Top right rear burner head)

"Arrived on site for Oven Not Heating Properly. No error codes came on. Took temps and after three sets of temps the average temperature was 353. Oven is within recommended temp. HIGH 397 LOW 312. Av 354, High 378 Low 328 Av 353, High 377 Low 330 Av 353.5 making total average 353. No calibration needed. Job completed."

Arrived onsite for washer not draining. Upon inspection I found the unit empty with no stored error codes. I ran manual diagnostics and filled the unit some. I drained out the unit as designed. I engaged high spin and heavy agitate and both ran as designed. I ran auto cycle and found the unit to be working as designed at this time. No leaks were detected during time of service. Job complete.

Arrived onsite WHEN THE ICEMAKER IS ON-IT'S SHOOTING WATER ALL OVER THE INSIDE OF THE FREEZER. Inspected unit and work area. Gained access to the ice maker and found that the fill tube was not set in the ice maker properly causing water to spray the inside of freezer. Inserted tub back into ice maker and tested the unit by putting it through a harvest cycle. Unit operating as designed. No leaks at this time.

Arrived on site to follow up on washer not running the motor. Replaced capacitor and retested unit. Verified unit is now spinning and agitating.

Arrived onsite to test unit for unit making loud noise and upper and bottom rack not coming out and falling. Found unit not getting enough water making loud noise due to motor running with no water. Will need new fill valve and upper tracks and all 4 lower wheels. Office to reschedule. ; ordrng 1 WPW10327249 (Fill valve assembly) and 2 WPW10195623 (Upper tracks)s and 4 W10195416V (Bottom track wheels)s

"Arrived on site for ice maker Not Making Ice - Refrigerator. Inspected unit and work area. Check for ice build up on fc evaporator found none. Performed temp test in freezer and found that it wouldnt get down past 26 degrees. Gained access to the back of unit to perform and amp draw test on the compressor and found it pulling .98 amps(too high). Put ice maker though a harvest cycle and found it operating normally. Gained access to the condenser and found some blockage there but not enough to cause the temp to be that high in the freezer. Clean condenser off. All fans work as normal as well.

"Arrived on site to inspect unit for leaking out of the hot side, upon inspection found the leak and replaced valve. All functions returned with no leaks. Complete"

Arrived on call for complaint of no heat found the cut off open. Replace cutoff and test.

Arrived onsite and replaced filter head for water flow issue. Also customer replaced filter at time of service. All checks good. Unit is now operating as designed.

"Arrived on site for refrigerator not cooling in RC. Inspected unit and work area. Found evaporator fan making abnormal noise. Measured DC voltage to fan and found pulsating voltage to fan. Will need to replace main control kit and test unit. Removed failed control and installed new. Tested operation, found fan motor running and no abnormal noises. All tested good, no water leaks detected during service.

Arrived onsite for ice machine losing power for periods of time. Upon inspection I found the unit seemingly working as designed. I filled the reservoir and drained but the water did not drain out with the external pump. I found the pump is shorting out and causing intermittent power failure to the unit. I replaced the pump and tested all functions again. All functions passed and the ice bin was full on arrival. No leaks detected during time of service. Job complete.

Arrived on site for left door making a lot of noise and hitting wall. Also right side hinges is twanging when opening . Found stop had fallen off . Ordering both side hinge parts and screws . No water leaks detected at time of service. Call to set return ; ordrng 2 W10485980 (Assembly hinge top)s and 2 W10162602 (Screw for hinge top)s and 2 2316760 (Bushing stop)s and 2 2316759 (Hinge top)s and 2 W10752868 (Stop)s and 2 W10005070 (Screws for stop)s and 2 2316759 (Hinge)s

"Arrived on site to inspect washer control panel issues. Upon further inspection, the customer advised that it takes several times to get the washer to start as the power button leant work all the time and the start button doesnt always work. I placed the unit in diagnostics showing error code F5E2. Cleared the code and continued with testing. Unit operated as designed. I tested the door switch and it is good. Tested the control panel harness and it is good. Attempted to turn the unit on at the power button and it failed. After several attempts, it finally turned on. The unit would turn on by turning the dial. I removed and replaced the control panel and retested. Unit is operating as designed. No water leaks observed during service, job completed."

On site for fridge freezer gasket coming apart. Found gasket loose and drooping on freezer door. Replaced FC gasket. Informed customer to keep door closed as long a possible to let gasket set and form. Unit functioning as designed. Call complete.

Arrived onsite for unit still looking. Looked under the heating element and saw water residue from the leaking on one of the sides of the heating element grommet. Removed the heating element and found that the metal washer was missing that helps to seal the hole for the heating element to sit in. Replaced heating element. No issues at this time. Job complete

"Arrived on site to follow up on refrigerator losing cooling in both compartments. On arrival could hear the compressor screeching behind the unit. Checked compressor and found it blazing hot to the touch. Unit has a possible sealed system leak or failed compressor. Ordering sealed system parts and AUTHO. Office to schedule when parts arrive for sealed system. ; ordrng 1 W10865322 (Evap) and 1 W11035643 (FC evap) and 1 W11025999 (Compressor) and 1 W11109499 (Non UV Drier) and 1 Oillessgauges (Oil less gauges for ant compressor) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 W11548259 (Condenser), states that autho needed"

"Arrived on site and inspected dryer and found control panel is flickering, inspected incoming power and found one leg of cord is burnt. A new terminal block will be needed to correct issue requested that customer also purchase a new four prong cord. Took pictures; ordrng 1 279320 (Terminal block kit)"

Arrived onsite and found unit operating with f6e2. Advised customer that controls ours be needed to repair unit.

"Arrived on site for customer complaint of unit not washing, found failed wash motor, I replace sump with wash motor, unit tested good. Error codes found 4-3, 7-1."

Arrived on site to diagnose a refrigerator that is not cooling. Found inverter for compressor failed and it will need to be replaced to complete repairs.; ordrng 1 W10629033 (Inverter)

"Arrived on site and replaced torn Bellow, after replacement ran a diagnostic cycle to confirm correct operation, job complete"

"Arrived on site for all led lights out . Replaced,led driver control . Lights still out . Ordering modules . No water leaks detected at time of service. Call to set return ; ordrng 4 W10843339 (Led mod)s"

"Arrived on site to inspect unit for not spinning without a bad grinding sounds. Upon inspection found the unit was growling from inside the tub, ordering spanner nut and returning with gearcase parts. Office to reschedule ; ordrng 1 WP21366 (Spanner) and 1 W10890624 (Moto)"

Arrived on site to diagnose a refrigerator that was not cooling properly. Tested all parts and components and found no failures at this time. Advised customer that without being able to duplicate any failures a diagnosis is not possible. All is working properly at this time and no leaks were found at time of service.

"Arrived on site for customer complaint of unit not cooling properly, found defrost issue, found heater tested good, found failed defrost timer and bi metal. Ordering parts.

"Arrived onsite for oven lights not turning off fan staying on and misreading touch. Upon arrival found unit cabinet mis installed not full piece of cabinet has cut out. Found unit voltage was correct tried to replaced control to see if that would help with console issues, found unit still not operating ordering control and console control jic new one went bad.; ordrng 1 W11261167 (Control) and 1 W11261167 (Contro)"

"Arrived on site for customer complaint of unit not washing, found failed wash motor, ordering wash motor.

"Arrived on site for dryer not heating. Inspected unit and work area. Found top of dryer dented in. Verified failure and measured incoming voltage, found correct voltage. Disassembled unit and found lint buildup. Measured resistance on fuse and element. Found failed element. Removed lint buildup and element. Installed new element and assembled unit. Tested operation and found heating.

"Control panel was damaged, customer did not approve to replace due to damage, ordering control panel. ; ordrng 1 W11197501 (Control panel) and 1 Cnote (Office to reschedule)"

Arrived on site and installed new nameplate missing from door. Call complete.

"Arrived on site to test unit for functioning issues, tested unit, unit running as designed, no error codes detected, no leaks detected job complete"

Arrived onsite and installed the new cooktop to repair the broken glass. All checks good. Tested unit and advised customer on repair.

"Arrived on site for a wall oven getting a F2E1 error code. Upon arrival the unit was throwing the F2E1 error code. I tried to put the unit into diagnostics mode, but the lower oven buttons were not functioning. This indicates a console failure. I powered the unit down at the breaker and then installed the new console. The buttons were now working as designed. I preheated the unit, and found the unit was working as designed.Call complete."

Arrived onsite for door to the unit just falling down when opened. Checked the unit and noticed that the left spring was missing. Need to replace link and spring. Ordered part. Rescheduled with customer ; ordrng 1 WP8270020 (door spring)

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and damaged control. Replaced both parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived onsite for oven not heating correctly upon arrival found unit sensor misreading. Replaced and tested unit is now operating as designed. Job Completed.

"Arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I tested this ice dispenser and cubed ice came out. Tested the crushed ice and a few pieces of ice came out, but then it sounded as if the motor was jammed. After further inspection, I found the auger was stripped on the motor shaft. I removed and replaced the dispenser motor, divider, auger and washer and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install latch motor, installed latch motor, tested unit,unit working as designed job complete"

Arrived onsite and found heater harness disconnected on one side causing ice build up and partial cooling loss. Corrected wiring and advised customer on repair. All checks good.

Arrived on call to replace previous diagnosed parts. After installation test operation.

"Arrived on site to inspect unit for not closing normally and causing excess ice on top of units fridge area.

Arrived on site and inspected squeaking noise during spin cycle. Confirmed the complaint and found the cam and actuator were contributing to the squeaking noises. R&R both. Tested the unit and unit tested as designed. Job complete

Arrived on call to replace previous diagnosed part. After installation test operation.

"Arrived on site for customer complaint of thin ice and tripping the breaker. Found failed water valve, ordering valve. Also found when compressor was activated in diagnostic mode the breaker tripped, breaker was reset and compressor was able to be tested, frost pattern was good. I instructed customer to have an electrician replace breaker, and if the unit keeps tripping the breaker, will need to replace compressor. ; ordrng 1 W10897719 (Water valve)"

"Arrived on site and inspected washer and found no saved error codes, ran all functions in manual diagnostics automatic test cycle and didnt find any issues, everything passed. Discussed correct detergent usage and correct loading with customer washer is operating as intended, job complete."

Arrived onsite for unit not freezing. Looked at the unit and saw some frost over coming from the back of the evaporator cover. Checked the unit in the thermistors and found that the thermistor on the evaporator was reading out of tolerance. S No other issues at this time. Job complete

Arrived on site to diagnose a refrigerator that is making unusual noise. Found refrigerant line by compressor touching back wall of unit causing noise. Repositioned line and all is working properly at this time. No water is hooked up to unit.

Arrived onsite and found failed actuator. Ordering replacement actuator to repair. ; ordrng 1 W10913953 (Actuator)

"Arrived on site and inspected washer/dryer combo and found it is heating properly but airflow is showing restricted. Removed vent hose and it is full of water. Ran dryers again with that hose disconnected and airflow is now showing good. Apartment resident also says washer squeaks while running. Inspected Drive system and found Gearcase is leaking oil. washer would need basket drive, gear case, coupler, and drive block.

Arrived on call to replace previous diagnosed parts. After installation test operation noise still here. ; O-emld tckt

Arrived on site to diagnose an ice machine that is not producing. Tested all parts and components and found no failures to unit at this time. Observed unit produce a full slab of ice. No repairs needed at this time. No leaks were found at time of service.

"Arrived on site for oven temps off . Ran temp checked , all checked normal. Let oven run several cycles. All checked normal. Broiler working . Couldnt duplicate any issues at time of service . job complete"

"Arrived onsite to install previously diagnosed parts. I installed the recirculating pump and tested the unit in manual diagnostics. I found the valve now dishing water but the flow was restricted. I removed the filter and tested again, this time the flow was normal and stopped when the WL sensor detected water. I advised the customer to replace the filter to help correct the flow issue but the unit is working as designed at this time. I asked the customer to monitor ice production over the next 24 hours. No leaks detected during time of service. Job complete."

Arrived onsite for unit not starting. Tested the unit and unit would not start. Upon further inspection. Found that the white fuse was bad. Replaced fuse. Tested the unit. Unit tested good. No issues at this time. Job complete

"Arrived onsite for unit moving around a lot during certain wash loads. Looked at the unit and tested it and unit did shake a lot more than usual. need to order a new wash plate and possibly a new tub to fix the issue because the customer has been filling up the tub almost to the top with clothes all the time and there is alot of coins stuck in between the wash plate and tube, tried to remove the wash plate but cannot and would need to break it off. Needs authorization before returning ; ordrng 1 REQUEST (2HR) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11089264 (filter) and 1 WP8533928 (screw) and 6 WP8533953 (screw)s"

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit adjuster kit and tested. Unit is now operating as designed. Job Completed.

"Arrived on site for a washing machine that would not spin. I tried to manually spin the tub, but found it completely bound. I gained access to the bottom of the unit and found the gearcase leaking oil. I also found a burnout on the motor itself. Due to this both of these need to be replaced. I informed the customer that sometimes this can cause the tub to be bound and also needing to be rebuilt.

Arrived onsite for previously diagnosed parts. Upon arrival replaced mag cap and diode as well as both thermistors. Proceeded to test unit and found unit now operating as designed job completed.

Arrived on site to install previously diagnosed part. Removed drip pan and installed new drip pan. Job completed.

"Arrived on site to follow up on dishwasher not starting. On arrival ran unit and found it kicked on and ran fine. Checked tech sheet and blinking clean light means unit had a heater / thermal stall due to low water temp. Found that when water is run first, unit is running fine. Advised customer to follow up if issue comes back. No faults found. Call complete."

"Arrived on site to test unit for not cooling. Customer stated unit would chime intermittently and unit would stop cooling, needs to leave door open for chime to reset and start cooling again. Evap frost pattern was excellent, compressor running as designed. Evap motor and condenser motor operating as designed. Thermistors in range. Found door latch/magnet was not sitting properly in housing causing unit to put itself into a diagnostic or defrost mode intermittently as door catch/magnet was reading open closed intermittently and the right sequence was hitting putting unit into either mode. Secured door catch/magnet and ran diagnostics and got no voltage to element. Element tested good so replaced control. Put into diagnostics and unit is now working as designed."

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the airflow with my vent test kit and found the unit is not getting good airflow (photo). I pulled the unit out to remove the back cover and I found the vent tube at the back full of lint. I removed the vent hose from the back of the unit and found it full of lint and water. Removed the back cover and found the element coil broken. Inspected the inside of the unit and found it full of lint. I advised the customer of my findings (photos). I removed and replaced the element and cleaned the lint from the unit. Tested the unit and it is operating as designed. I recommended that the customer have someone professionally clean the vents before using the unit. No lint observed at the end of service, job completed."

"Arrived onsite for refrigerator not making ice. Upon arrival I found the FC=17 RC=45. I inspected the RC evaporator cover and did not see any frost build up. The bottom runs through the cover did not appear to have any frost on them at all. No frost on FC evap cover or bottom runs either. I accessed the compressor area and found the compressor drawing 2.1 amps while running. I found the condenser coil underneath the unit packed with dust. I ran diagnostics on the ice maker and found E2 error code stored. I attempted to cycle the IM via diagnostics but I could not get it to function. I confirmed the ice box fan is running strong, I was able to fill the IM. ; ordrng 1 W11492867 (RC evaporator)"

Arrived onsite for bezels loose and coming off. Removed cleaned and replaced all. Job Completed.

Arrived on site to install previously diagnosed parts. Customer advised they would install them and I could leave at their door step. Picture of all three knobs at the door step in quick pics. Job completed.

Arrived on site to install previous diagnose parts. Installed new compressor with access valve and fc evaporator. And tested for leaks found none. Then charged system with measured amount of refrigerant. found operating pressures at 1psi low and 130psi high. Found refrigerator beginning to cool. Unit operating as designed. Job complete.

Arrived on site for washer needing previously diagnosed gearcase and other parts. Upon arrival I installed all needed and previously diagnosed parts. Reassembled and tested unit. Found no leaks during repairs and washer functioning as designed call complete

"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found the model/serial on file were incorrect. Corrected numbers on ticket. Tuned unit on long enough for water to go into the unit and then canceled to allow the drain pump to come on. I found the water would not drain into the disposal due to the hose being badly clogged. Also found the drain pump struggling to pump the water out of the unit. I am ordering the drain pump and drain hose and office to schedule return service due to the availability of parts. No water leaks observed during service.; ordrng 1 A00126401 (Drain pump) and 1 807117001 (Drain hose)"

Arrived on site for washer not starting . Ran diagnostics no error codes . Did hard reset . Ran diagnostics wash all checked normal. Ran quick wash . All checked normal. No water leaks detected at time of service. Job complete

Arrived onsite for oven not properly installed. Upon arrival spoke with customer on unit ventilation but also found unit cabinets set off and unit sticking out slightly as it cant go all the way back with gasoline and cabinet top not sealed to oven. Took photos to document and let customer know they will want to contact builder to seek fix to issue.

"Arrived on site and inspected washer and found Error code 23 lid lock, A new one will be needed to correct the issue. Will also bring bad control board to ensure repair on next visit; ordrng 1 Wh08x32697 (Lid lock) and 1 WH22X29345 (Control)"

"Arrived on site to inspect range oven door issues. Upon further inspection, I found the oven outer door glass trim coming off. I attempted to reattach it with the double stick tape provided, but it continues to pop off. I tested the unit and it is operating as designed. I am ordering the outer door glass SS and per service pointer W10917778, I am ordering the insulation. Office to schedule return service due to the availability of parts. No gas leaks detected during service.; ordrng 1 W11176456 (Outer door glass & trim) and 2 W11025151 (Insulation)s and 1 CNOTE (AUTHORIZATION)"

Arrived on site for refrigerator not producing ice and clumping up. Inspected unit and work area. Performed diagnostics mode and tested ice maker cycle. Found all cubes did not drop and causing ice maker to over fill. Found ice container cracked. Found ice maker and ice container will need to be replaced. Will need authorization to continue with repair. Office to schedule return when ETA is available on part and authorized for repair.; ordrng 1 W10911314 (ice-contnr)

"Arrived on site for customer complaint of unit being really warm and ice melting, found condenser clogged with hair and dust, every function of unit tested good.

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit motor evap and tested unit is now operating as designed. Job Completed.

"Arrived on site and inspected dryer and found when it is started it will immediately pause after two seconds. If you unpause it it will immediately pause again. Tested door switch and did not find any issues, will need to bring back console and switch to ensure repair on next visit.; ordrng 1 W11413566 (Console) and 1 W11406681 (Control) and 1 W11551763 (Door switch)"