Service History 715

Near Cedar Park, TX 78613
Jonathan
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB00 "Arrived on site for unit not defrosting. Inspected unit and found ice around door and cabinet (see SD-QuickPic). Tested door operation and gasket seal. Found gap between cabinet and cavity (see SD-QuickPic). Performed diagnostics mode and tested defrost cycle and found heater activating (see SD-QuickPic). Added whirlpool food grade silicone between cabinet and cavity. Tested all other operations. All tested good, no water leaks detected."
Near Austin, TX 78738
Luis
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no lights. Installed probe to check temperature,found side wall leds workings and freezer led and upper leds not working diagnosed failed freezer led. Installed new freezer led,checked lights all working,checked temp reading 36°"
Near Harker Heights, TX 76548
Al
Job Details: 10/18/2019
WASHER MAYTAG MVWB955FW0 Arrived to inspect washer not draining.Confirmed the complaint and quoted customer for cost of repairs.She approved the repair.I removed and replaced the drain pump.Reassembled and unit tested as designed.All water lines were dry at the time of service.
Near Lakeway, TX 78738
Luis
Job Details: 10/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for faulty power supply. Removed failed power supply installed a new power supply,powered unit on compressor and fans powered on"
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit in an apartment complex currently under construction. The unit was not making any unusual noises upon arrival. I placed the unit in diagnostics and ran the fans and no unusual noises. Once I had the unit out of diagnostics and it was operating normally, I could hear the compressor kick on and was somewhat loud, but as it continued to run, the noise got quieter. Also, I could hear the condenser coil vibrating. Using the sealant prescreened for today, I was able to wedge some sealant in between the condenser coil and the bracket below the coil and the vibration stopped. All noises are normal for this unit. Unable to locate the foreman at the end of service. No water leaks observed during service, job completed."
Near Killeen, TX 76549
Arthur B.
Job Details: 10/17/2019
UNKNOWN UNKNOWN FORD
Near Round Rock, TX 78664
Cliff
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher that is not cycling. Found wash pump failed. Replaced pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Jarrell, TX 76537
Al
Job Details: 10/17/2019
RANGE WHIRLPOOL WFE505W0HB1 Arrived to inspect back left burner not working.Confirmed the complaint and removed and replaced the infinite switch.Reassembled and unit tested as designed.Photographed all burners.Job complete
Near Taylor, TX 76574
Cliff
Job Details: 10/17/2019
DISHWASHER AMANA ADB1400AGW1 Arrived on site to diagnose a dishwasher that will not fill with water. Found water valve was not plugged in during previous repair preventing unit for operating. Wired water valve properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78665
Paul
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite for the refrigerator with a light not working. I found the FC light switch stuck from ice again. I found no ice or moisture in the FC so it’s moisture build up in the switch causing the actuator to freeze up. I replaced the switch and light is working as designed. Call complete.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for refrigerator filter door not shutting. Inspected filter housing and found clip broken on filter base broken. Found cover bracket broken. Removed bracket housing and cover. Installed new. Tested unit, all tested good, no water leaks detected."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for unit leaking from top of door, found leaking from bad seal on vent, replaced vent and tested good. No leaks on site"
Near Austin, TX 78746
Kevin
Job Details: 10/17/2019
WASHER WHIRLPOOL WFW9550WW10 "Arrived on site and found customer is experiencing long drain times, inspected drain pump and found drain Catch is completely blocked by debris. Cleared debris and ran a rinse and spin cycle and it completed properly without any error codes. No water leaks from connections at time of service, job complete"
Near Temple, TX 76504
Chase
Job Details: 10/17/2019
WASHER MAYTAG MVWB725BW0 Arrived on site customer complaint was washing machine was super loud needs a tough job replace the whole outer tub put everything back together no leaks washing machine was quiet all lines are dry
Near Killeen, TX 76542
Arthur B.
Job Details: 10/17/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Checked incoming voltage and found on 120v coming into dryer. Advised to have house electrical looked over. Checked continuity on element. Element and cutoff checks ok. No other issues found.
Near Wimberley, TX 78676
Luis
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for failed compressor. Removed failed compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78746
Kevin
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and found customer is an apartment complex, after speaking with maintenance supervisor they are now aware that this microwave is not covered under warranty.
Near Kyle, TX 78640
Luis
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Arrived on site for ice build up in freezer. Found freezer door sagging,gasket not sealing on freezer and fresh food door,large gaps between liner and cabinet. Removed freezer door added washer to hinge,reinstalled freezer door,added adhesive to large gaps between liner and cabinet. Remolded freezer and fresh food gaskets,Checked door seals good."
Near Kyle, TX 78640
Luis
Job Details: 10/17/2019
FREEZER WHIRLPOOL WRT111SFDM04 "Arrived on site for ice build up in freezer. Found freezer door sagging,gasket not sealing on freezer and fresh food door,large gaps between liner and cabinet. Removed freezer door added washer to hinge,reinstalled freezer door,added adhesive to large gaps between liner and cabinet. Remolded freezer and fresh food gaskets,Checked door seals good."
Near Austin, TX 78757
David
Job Details: 10/17/2019
WASHER MAYTAG MVWB450WQ1 "Arrived on site to diagnose a washer that was making a screeching noise when spinning. Heard clunking coming from bottom at mid RPM speeds. Removed rotor and stator and found 1 missing bolt and 1 broken bolt at the stater hub. Replaced bolts and retested unit. Clunking sound was gone. Retested with a wet load at high rpm and heard whining sound coming from the bearings. Removed washplate and hub from the top and attempted to remove basket. Basket was partially rusted into outer tub on the shaft assy. Had to hammer shaft out in order to remove the basket. Noticed stress cracks forming in the outer tub where it meets the bearings. Need to replace outer tub, ordering W10193886 outer tub and shaft, and also a new W10222008 filter . Need AUTHO from extended warranty on parts and additional labor for tub replacement / bearing job. Office will need to reschedule.; ordrng 1 AUTHO (PARTS AND LABOR AUTHO) and 1 W10193886 (tub outer) and 1 W10222008 (filter)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 "arrived on site to inspect dishwasher with no power. Upon further inspection, the customer advised that he has checked the breaker, the wiring at the junction box and a GFCI outlet (not connected) and the unit appears to be dead. I questioned if the unit is plugged in under the sink and was advised that it is hardwired to a switch at the countertop. The customer flipped the switch and the unit came on. I placed the unit in diagnostics showing no error codes. The unit operated as designed. I placed my multimeter around the black wire at the junction box and tested the amp draw to the unit and it showed the appropriate amp draw for the motor (1amp), drain pump (-1amp), and element (7-9amps). The customer advised that the unit has never dried the dishes very well. I found that they are not using rinse aid. I made recommendations for detergent and rinse aid use and provided some use and care tips for the unit. No water leaks observed during service, job c
Near Georgetown, TX 78633
David
Job Details: 10/17/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to diagnose a range where the left front burner was not igniting. Examined burner and found the ignitor was adjusted all the way forward, causing too short of a spark to be able to light. Removed burner head adjusted to enlarge spark range. Retested unit with adjusted gap, and all is now working as designed. Call complete."
Near Waco, TX 76712
Chase
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site customer complaint was unit would make funny noises coming from the back found that the connections were making the noise going to the water valve customer need to have a plumber take off the dispenser head and make sure there’s nothing else going wrong with the pressure all lines are dry
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site for refrigerator LED lights not working and display power on and off. Performed diagnostics mode and tested door switches. Tested dispenser. Gained access to LED lights and traced circuit to freezer light. Found main control relay double clicking and power unit on and off. Removed failed LED light and installed new. Found RC lights working and found freezer light still not working. Tested a tLED inverter control and found only 3 volts DC to freezer light ; ordrng 1 WPW10589837 (CONTROL)"
Near Pflugerville, TX 78660
Al
Job Details: 10/17/2019
DRYER WHIRLPOOL WED5000DW2 Arrived to install previously ordered part.Removed and replaced the door switch.Unit now operates as designed.Job complete
Near Pflugerville, TX 78660
Paul
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for the refrigerator that is not cooling in either compartment. I found both compartments hot when I arrived. Ms stated that the RC evaporator had completely froze up so she unplugged the unit to let it defrost and when she powered it back up the unit never cooled. I found the compressor starting up immediately after I had unplugged the unit and reapplied power which means there is either no refrigerant in the system or the compressor is defective. I found the RC coil in bad shape from all the ice so I’m suspecting a refrigerant leak. I found the evaporator drain tube restricted that was probably causing the coil frosting issue but I also found the UI messing up not giving a power outage message which means this could also be causing the defrost issue. I cleared the tube. The RC evaporator, compressor, controls, and harness need to be replaced to complete service. Ordering C-notes, W10848301 CNTRL-ELEC, W10843055 CNTRL-ELEC, W11188493
Near Austin, TX 78721
Scott
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site installed tube inlet extension . Job completed .
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for unit not making ice. Ran diagnostics and found e2 error, removed and replaced ice maker and tetsed good. Found ice door not sealing also and will need replacement to complete ; ordrng 1 WPW10549589 (door-ice)"
Near Johnson City, TX 78636
Brandon
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to replace control panel, after replacing, unit tested good."
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave venthood light issues. Upon further inspection, the customer advised that the previous light burnt out and caused the breaker to go bad. When the breaker and light were replaced, the venthood light would not turn off. The customer had purchased whirlpool approved bulbs for the unit. I inspected the control and found a bad relay. I removed and replaced the control and tested and the unit is operating as designed. Job completed."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
OVEN WHIRLPOOL WFC310S0ES3 "Arrived on for unit flickering when door opened, unit will need control and possible harness to complete repair ; ordrng 1 CNOT (OFFICE RS ) and 1 W11122536 (cntrl-elec) and 1 W11226234 (harns-wire)"
Near Canyon Lake, TX 78132
Richard
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator not dispensing water properly and low ice production and moisture on ice door.ran diagnostics and found error code for ice maker E2. Tested the mullion and it did not heat up when I turn it on. Also saw that the ice door is not sealing properly causing moisture. Ordering parts. ; ordrng 1 W11162119 (door-ice) and 1 W11176246 (rail-mulln)
Near The Hills, TX 78738
Andy
Job Details: 10/17/2019
DRYER WHIRLPOOL WED5620HW1 Arrived on site for dryer making noise. Tested and inspected unit and found massive glue buildup on drum from factory hitting rollers every time it turns. Removed glue buildup and tested unit. All operations are normal. No other repairs are needed at this time.
Near New Braunfels, TX 78132
Richard
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived onsite for the refrigerator freezer door making noise. Upon inspection found that the top hinge was causing the noise. The Hinge looked fine and not damaged . Adjusted hinge and noise is gone. Complete
Near Austin, TX 78749
Kevin
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found no saved error codes, Ran hot and cold water in manual and both are operating normally. Set washer into a normal cycle and found on the warm setting hot water valve is not being activated. Found incoming cold water temperature is 78°. Spoke with tech line and they said cold water temperature alone meets expected temperature and for warm water by the control board. Washer is operating as intended, no for the repair is required at this time. No water leaks from connections at time of service, job complete."
Near Driftwood, TX 78619
Brandon
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to replace controls, evap cover, and fan motor with thermistor, also added foil tape and zip tie to thermistor. Unit tested good."
Near Austin, TX 78735
Robert
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW8000BW0
Near Leander, TX 78645
James
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on site and found ice maker now functioning properly. Installed new thermistor and evaporator fan housing. Tested operation and found unit working properly. Job complete
Near Austin, TX 78702
Wesley
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 . No water dispense function. Discovered waterline to dispenser frozen in liner conduit. Would not thaw with steamer. Ordering line to repair. ; ordrng 1 WPW10444033 (tube-water)
Near Buda, TX 78610
Robert
Job Details: 10/17/2019
WASHER MAYTAG MVWX655DW1 "Arrived on job to replace gearcase, wash plate, cam and belt. After replacement test operation and ran calibration. No leaks detected at time of service."
Near Austin, TX 78748
Robert
Job Details: 10/17/2019
REFRIGERATOR FRIGIDAIRE DFHS2313MFKA "Arrived on job for complaints of no ice, not dispensing ice and light in freezer. Found switch for light damaged replaced switch. Refrigerator section set too low freezing water line so no ice production or water out door, raised temperature. Found auger motor 120v but not rotating, replaced motor. No leaks detected at time of service"
Near Bartlett, TX 76511
Cliff
Job Details: 10/17/2019
OVEN KITCHENAID KOSE500ESS01 Arrived on site to diagnose an oven that is not heating consistently. Tested unit and found lock latch assembly not always registering door closure permitting heating. Lock latch will need to be replaced to complete repairs.; ordrng 1 CNOTES (CL ONLY PER HOMEOWNER ) and 1 W10883049 (latch-door)
Near Austin, TX 78757
David
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW "Arrived on site to diagnose a refrigerator that was getting hot in between the Fridge and freezer door. Performed diagnostics and found that the heat between the doors is normal. Advised customer that the heat loop is getting war, to keep those door gaskets soft to help seal. Heat is not excessive and is the normal temperature. No repairs necessary. Call complete."
Near Georgetown, TX 78628
Arthur B.
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KFIV29PCMS00 Arrived onsite for customer complaint of French door refrigerator not making ice. Ran test 057 and found error E2. Attempted to run 056 and found motor will not harvest. Removed and replaced icemaker. Reassembled and tested. Icemaker harvested and called for water. Icebox fan also checks ok as well. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78726
Andy
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for refrigerator not cooling in both RC and FC tested and inspected unit and found failed control and start device. Removed failed parts and replaced with new with no improvement. Tested thermostat and have 120 volts going in and no voltage coming out. Thermostat will need to be replaced. Did not have part on me. No water leaks present at time of service.; ordrng 1 WPW10583800 (THERMOSTAT )
Near Pflugerville, TX 78660
Cliff
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator that is over cooling in the crisper section. Found temperature below freezing. Per tech lines instructions on similar issue in the past. Blocked airflow using foil tape to prevent some freezer air from entering the section which is causing the over cooling. All is working properly at this time and the leaks were found at time of service.
Near Austin, TX 78746
Kevin
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site And found refrigerator in both sections is 70° Compressor is not running. Replaced inverter and they said no affect compressor is still not running. And seal system repair will need to be set to complete Refrigerator. Customer should be paying out of pocket but it supposed to be reimbursed by American home shield. ordrng 1 876765 (mtg kit) and 1 TJ90SF8404 (STUB) and 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 WP2306093 (evaporator) and 1 WP2316878 (heater-pan) and 1 WPW10143759 (dryer)"
Near Georgetown, TX 78626
Arthur B.
Job Details: 10/17/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for customer complaint of wall oven getting F8E0 error (Lower Fan Blower). Uninstalled unit and removed and replaced lower blower fan assembly. Reassembled and tested unit. Unit now works as designed. No other issues found.
Near Dripping Springs, TX 78620
Robert
Job Details: 10/17/2019
WASHER GE GTW330ASK2WW Arrived on job for complaints of not starting. Found the lid lock not working. Replaced lid lock and test. No leaks detected at time of service
Near Austin, TX 78702
Wesley
Job Details: 10/17/2019
WASHER WHIRLPOOL WFW8620HC0 Arrived onnsite and found unit operating as designed. Replaced cabinet with Scott. Unit is now cosmetically correct. Advised on repair.
Near Austin, TX 78733
Kevin
Job Details: 10/17/2019
OVEN KITCHENAID KEBU107SSS03 "Arrived on site and found oven will not enter a diagnostic cycle, replaced UI and started it on a preheat it and it reached temperature properly.
Near Austin, TX 78721
Scott
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL KRSC503EBS01 "Arrived on site for no cool in fresh food . Freezer temps normal . Found soft fluffy ice on evap . Fan was hitting some frost . Defrosted evap. Moved thermostat ,replaced fan scroll w/ fan . No water leaks detected at time of service . Job complete."
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site for unit not making ice. Customer also informed me that it is freezing food in the fresh food section. Found that the ice bin was half full of ice. Finally temperatures at 36° and 2°. Could not find any reason why it had stopped making ice. The bin was empty yesterday per the customer.
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WOC54EC0AS01 "Arrived onsite to install new magnetron, inverter and blower to wall/micro combo from prior visit’s diagnosis. Uninstalled unit and installed all all new replacements. Reassembled and tested unit. Unit now works as designed.
Near , TX 78619
Leonardo
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to replace sump and motor and will need to order new sump and Motor W11085683. ; ordrng 1 W11085683 (SUMP AND MOTOR )
Near Georgetown, TX 78633
David
Job Details: 10/17/2019
REFRIGERATOR MAYTAG GS5VHAXWY00 Arrived on site to diagnose a refrigerator that was not cooling the RC and only cooled Lower Freezer. Performed diagnostics and found Evap fan was not running at all. Evap was defrosted properly and all other functions performing correctly. Provided estimate for new Evap fan motor Replaced Evap fan motor. Tested function and fan motor is now blowing as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
REFRIGERATOR MAYTAG MFI2570FEZ03 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice bin and tested and the unit operated as designed. The old bin was damaged inside as plastic broke off where the auger teeth are located. No water leaks observed during service, job completed."
Near Lockhart, TX 78644
Richard
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite to install new doors. Installed freezer door and it tested good. Customer saw that the doors looked the same as the old ones the gaps between the liner and door are normal per tech line. Was not able to install fresh food door because right bottom hinge was defective had to much foam insulation causing the hinge to have an upper angle. Customer was ok with not installing the fresh food door because it looked the same as the original. Functions of both refrigerator doors tested good. Complete
Near San Marcos, TX 78666
Leonardo
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit for upper rack falling and unit not closing correctly and upper rack running on tub. Test unit and found tub damaged in the left side and right side and back side. Also found front door panel damaged on the right and left side. Will need to order new tub WPW10681506 and new door panel W11165143 will need 2 hours and will need to determine if it’s covered under cosmetic warranty or not office to reschedule ; ordrng 1 2HOURS (2 HOURS ) and 1 CNOTES ( C NOTES ) and 1 W11165143 (DOOR PANEL ) and 1 WPW10681506 (TUB )
Near Round Rock, TX 78665
Cliff
Job Details: 10/17/2019
DRYER MAYTAG MEDB765FW0 Arrived on site to diagnose a dryer that is making thumping noises. Tested unit and found no mechanical failures at this time. Advised homeowner noise is coming from drum seam passing across rollers and his normal functionality for unit. No repairs are needed and all is working properly at this time.
Near Marble Falls, TX 78654
James
Job Details: 10/17/2019
FREEZER KITCHENAID WRV986FDEM01 Arrived on site and found power failure on display. Tested temps and found freezer at 31 and fresh food at 44. Ran test 4 and found unit lost power. Connected leads to power supply output and tested. I found unit shut off again but no voltage was lost to main control. Installed new control and tested. I found unit is still losing power and resetting. Called tech line and spoke to Kevin. Found freezer motor shorted causing failure. When attempting to access fan I found evaporator completely frozen. Unit will need to that to access evaporator to replace fan. ;
Near Bell, TX 76541
Arthur B.
Job Details: 10/17/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer drum not tumbling. Removed door and found belt broken. Removed and replaced belt. Reassembled and tested. Dryer now tumbles and heats as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78731
Kevin
Job Details: 10/17/2019
WASHER WHIRLPOOL MAH4000AWW "Arrived on site and found customer is experiencing washer stopping intermittently during cycle, pressing the start button causes washer to continue. This may happen several times during each cycle. Spoke with Maytag tech line and they explained this could be caused by a faulty timer, control board, core start/stop switch.
Near Waco, TX 76705
Chase
Job Details: 10/17/2019
DRYER MAYTAG MEDB835DW4 Arrived on site customer complaint was dryer when I eat when I enter saver mode put my thermometer in the dryer dryer is heating perfectly fine can I find anything else wrong with the dryer let customer know
Near Cedar Park, TX 78613
Jonathan
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site for refrigerator not making ice. Performed diagnostics and advanced ice maker. Found ice maker not advancing without initiating cycle. Will need to replace complete ice maker assembly.; ordrng 1 W10882923 (ICE MAKER)"
Near Austin, TX 78759
Wesley
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and found unit sump had shorted. Replaced sump and motor.
Near Pflugerville, TX 78660
Al
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived to install previously ordered parts.Removed and replaced the handle.Reassembled and allowed the customer verify the handle worked properly.Job complete
Near New Braunfels, TX 78132
Richard
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDFE104DBL2 Arrived onsite to install new parts ordered by previous technician. Installed new sensor and ran diagnostics and dishwasher tested fine. Complete
Near Leander, TX 78641
Jonathan
Job Details: 10/17/2019
MICROWAVE KITCHENAID KMHS120ESS1 "Arrived on site for microwave having fault code F1-E4. Performed diagnostics and tested unit. Found slight humming noises when door is closed and fan turning on when door is opened. Disconnected high voltage relay and tested unit. Found no fault code and not running.Removed failed control and installed new. Assembled unit and tested operation. All tested good.
Near Temple, TX 76502
Chase
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Complaint was icemaker not making ice tested power at the icemaker is getting 120v Put ice maker to test mode was not working properly Replace icemaker ran test mode again it filled with water to customer to wait 24 hours before he gets a full Been of ice all lines are dry
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for not cooling. Measured temperature in RC and found at 39°. Measured temperature in FC and found at 28°. Performed diagnostics mode and tested thermistor and defrost circuit. Tested FC evaporator fan motor, found fan not activating. Gained access to ZRC evaporator and fan motor. Tested voltage to fan and found present. Found failed evaporator fan motor. Tested ice maker fault codes and found E-1 no cool. Cycle ice maker and found it completed cycle. Ran fill test and found all operations on ice maker completed. Will need to replace evaporator with defrost sensor.Removed failed evaporator fan and installed new. Tested fan operation. All tested good, no water leaks detected."
Near Austin, TX 78727
Tyler B.
Job Details: 10/17/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for unit not spinning, found belt broke, removed and used repair kit an tested good"
Near Waco, TX 76712
Chase
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived on site install the new door put all the shelves back in
Near Marble Falls, TX 78654
James
Job Details: 10/17/2019
ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site and delivered drain hose to customer. Customer is going to replace entire drain line due to the routing of the line causing more kinks throughout the run. Job complete
Near Austin, TX 78738
Andy
Job Details: 10/17/2019
WINE COOLER KITCHENAID KUBL304EBS00 Arrived on site for wine cooler humming. Found all sounds and operations to be normal. Instructed customer on use and care and practice for best performance and on unit operations. No water leaks present at time of service.
Near Austin, TX 78744
Robert
Job Details: 10/17/2019
WASHER GE GTW680BSJ6WS Arrived on job for complaints of shaking. Found tub out of round. Will need tub. ; ordrng 1 PART (316 ON TUB MOTOR PAGE )
Near Hutto, TX 78634
Cliff
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Tested unit and found water shut off at wall. Turned on water and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Driftwood, TX 78619
Leonardo
Job Details: 10/17/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site to test unit for rattling noise. Found that a rattling noise was present. Replaced convections fan and blower. Tested unit, unit test good at this time, job complete"
Near Austin, TX 78759
David
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM00 Arrived on site to install previously diagnosed parts. Installed new updated icemaker per service pointer. Tested and was able to verify proper cycling. Call complete. No water leaks found at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and inspected refrigerator and found freezer drain is blocked with ice. There is an ice sheet on the bottom of the freezer. Disassembled freezer and cleared drain from top and bottom with steamer. removed rear panel and insured P-trap is clear and no further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Johnson City, TX 78636
Brandon
Job Details: 10/17/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of unit not rinsing, found cold side of water valve was not working, I replaced valve, unit tested good."
Near New Braunfels, TX 78130
Richard
Job Details: 10/17/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for the washer not draining. Ran diagnostics and found error codes F2E1 stuck key pad F9E1 long drain. Put in drain mode and pump did not come on it was really hot too touch. Control board did not respond properly. Replaced pump and control board. Washer tested good no leaks detected. Complete
Near Austin, TX 78728
Paul
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived onsite for the refrigerator with a no ice condition with the FC ice maker. I found 123VAC to the ice maker and the motor not turning. I replaced the ice maker and the unit went thru a harvest cycle, filled, and is working as designed. Call complete."
Near Austin, TX 78751
Joseph C.
Job Details: 10/17/2019
REFRIGERATOR JENN-AIR JFX2897DRP02 "Arrived on site for “chattering noise, when drawing water from dispenser” complaint. Inspected unit and adjusted water flow with no differences. Ordering new valve to hinge supply tube, dual valve, reservoir and dispenser No leaks detected, at time of service.; ordrng 1 W11168758 (reservoir) and 1 WPW10674102 (tube-water)"
Near Austin, TX 78746
Leonardo
Job Details: 10/17/2019
MICROWAVE JENN-AIR JMW2430DS04 "Arrived on site to test unit for not starting. Tested unit and found the door was not properly closing to allow microwave to start. Adjusted hinges to door. Tested unit, unit test good at this time. Job complete"
Near Austin, TX 78731
Kevin
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL KSSC42FKS00 "Arrived on site and found fresh food temp is 51 degrees, and freezer is -10. Found ice blocking return air, ice may be a random occurrence or the beginning of a repeating issue. No water leaks detected at time of service, job complete"
Near Austin, TX 78730
Scott
Job Details: 10/17/2019
DRYER LG dle8377nm "Arrived on site for loud dryer . Took dryer drum out found a file , some bullet heads , couple fence staples . Removed obstructions . Rollers, pulley, and motor all checked good . Put dryer back together , tested unit all checke normal . Noise has gone away .
Near Taylor, TX 76574
Cliff
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site to diagnose a refrigerator that is not producing ice. Found E2 icemaker motor error saved through diagnostics. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78717
David
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site to diagnose a dishwasher with a hanging top rack. Examined unit and found the adjusters and clips on top had failed and broken off, causing rack to fall. Replaced the top rack adjusters and positioners. Retested unit and all is now working as designed. Rack moves freely and locks at proper height. Call complete."
Near Taylor, TX 76574
Cliff
Job Details: 10/17/2019
MICROWAVE IKEA IBMS1456XS0 Arrived on site to replace button holder for microwave. Found buttonholed are too small and no others available. Repaired holder instead of replacement and tested unit. Found all is functioning properly at this time. Only remaining labor paid today.
Near Buda, TX 78610
Kevin
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Arrived on site and inspected refrigerator and found left fresh food handle is not attached properly. Reset handle and it is now correct, no water leaks from connections at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 10/17/2019
RANGE WHIRLPOOL WEG745H0FS0 "arrived on site to install previously diagnosed and ordered part. Per techlines recommendations, I removed and replaced the Ignitor harness and tested. The unit operated as designed as it ignited and maintained heat properly. No gas leaks detected during service, job completed."
Near Lago Vista, TX 78645
James
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and tested operation. I found heater failure, sump and motor failure. I also found upper rack roller broken and stop missing. Unit will need new sump, heater, adjuster and stop to repair. ; ordrng 1 W10712395 (adjuster) and 1 WPW10508950 (stop)"
Near Round Rock, TX 78681
Lou
Job Details: 10/17/2019
WASHER LG WM3570HVA "arrived on site to inspect washer off balance. Upon further inspection, the customer advised that they had the outlet checked and found that the unit cord is bad and have to hold it in a certain position for the unit to operate. I was able to use my tool bag to position the cord to test the unit. While in spin mode, I could hear something knocking inside the unit. I removed the front panel and found that the right two counterweight bolts were not secured/mounted properly. I removed all four bolts and the counterweight and reinstalled it correctly and bolted it down. Retested the unit and it operated as designed. I advised the customer that the power cord needed to be replaced as it’s a safety issue/fire hazard and can short out at any time. Customer advised they would purchase a new cord and install it themselves. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Arthur B.
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived onsite for customer complaint of OTR microwave making loud noises. Tested unit multiple times and was unable to replicate issue. Customer advised noise has stopped 2 days ago. Advised possible debris has work its way out of blower fan from install. Unit works as designed. No other issues found.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for unit with red flames, replaced caps and tested and still had issue, tighten all gas connections and tetsed good. No gas leaks on site"
Near Austin, TX 78732
Andy
Job Details: 10/17/2019
ICE MACHINE KITCHENAID KUIC15NLXS0 Arrived on site for ice machine not making ice. Upon arrival customer showed video of empty ice machine with pump noise and all lights on. Went to ice machine and found full of ice and found no failures.No water leaks present at time of service.
Near Austin, TX 78747
Robert
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on job for complaints of not cooling and noise. Found freezer frozen. Defrost and found wire to heater not connected. Corrected wire issue.
Near Georgetown, TX 78633
Paul
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator not dispensing ice. I found the ice clumped in the bin jamming the motor. I removed the ice from the bin and tested the auger. The unit is working as designed. I went over dumping the ice bin every two weeks with the customer if the ice hasn’t been used. Call complete.
Near Lago Vista, TX 78645
James
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and tested operation. I found fault for owi sensor. Installed new owi. Ran diagnostics and found unit working properly. Instructed customer that with liquid soap there is build up when dishes are too clean going into dishwasher and if the water is not hot enough. Instructed customer to just scrape food from dishes and place in dishwasher to allow soap to activate properly. Also instructed to run the hot water at the tap prior to starting a cycle to ensure incoming water temperature is hot enough for cycle. Unit working as designed. Job complete