Near Robinson Ranch, TX 78729
Cliff
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to diagnose a refrigerator that is not cooling. When I arrived at home found compressor and all fans running but large amount of oil on front right of condenser indicating they refrigerant leak in the condenser. Condenser and compressor and filter dryer will all need to be replaced due to system contamination. Office will need to set return appointment for two men in three hours.; ordrng 1 CNOTES (2 MAN JOB) and 1 CNOTES (3 HOUR JOB) and 1 W10240365 (condenser)
Near Round Rock, TX 78664
Tyler B.
Job Details: 07/12/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for unit not turning on. Found 120v at outlet, found 120 at control, found control faulty. Replaced control and tested good. No leaks on site"
Near Austin, TX 78731
Wesley
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ04 Arrived on site and found unit UI failed causing same symptom of water dispensing when ice is selected.UI needed.
Near Canyon Lake, TX 78133
Brandon
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB02 "Arrived on site for customer complaint of unit melting stuff in freezer, found restriction in line, needs sealed system repair. Ordering sealed system parts.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HR JOB) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10384183 (thermistor) and 1 W10570565 (evaporator) and 1 W10810988 (compressor) and 1 WPW10143759 (dryer)"
Near San Marcos, TX 78666
Robert
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job for complaints of not cooling. Found ice on back of freezer. Refrigerator was in defrost cycle at the time and came out normally. Replaced thermistor and harness. After replacement test operation of sensor and heater. No leaks detected at time of service.
Near Jarrell, TX 76537
Joel G.
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site to install part I previously ordered. Replaced and verified operations. On previous service call, sensor checked out fine but now it was faulty which was different cause of defrost issue from before. Unit not hooked to water. Verified no leaks at time of svc call."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 07/12/2019
DRYER WHIRLPOOL WED8000DW4 Arrived onsite for customer complaint of dryer kit heating. Checked incoming voltage and found proper 240V. Removed bulkhead and found element and cutoff with no continuity. Removed and replaced element and cutoff kit. Reassembled and tested. Dryer now heats and tumbled as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78739
Luis
Job Details: 07/12/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for no ice and loud noise. Found evaporator incased in ice defrosted evaporator assembly replaced cover and installed updated control board. Powered unit on checked air flow good,ran icemaker through diagnostics passed ran fill test passed.
Near Austin, TX 78717
Lou
Job Details: 07/12/2019
WASHER LG WT7600HWA "arrived on site to inspect washer noises. Upon further inspection, the customer advised that when the unit begins to spin, it makes a loud squealing noise. I attempted to place the unit in diagnostics and it requires a smart phone app that I did not have. Ran the unit in a rinse and spin cycle and could not duplicate the noise. I advised the customer that if the unit should manage the noise again, to contact the office and to take a video of the noise. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Robert
Job Details: 07/12/2019
DRYER AMANA NED4655EW1 Arrived on job for complaints of noise. Found foreign objects in fan housing. Removed from housing and test.
Near Seguin, TX 78155
Robert
Job Details: 07/12/2019
WASHER MAYTAG MVWC416FW0 Arrived on job for complaints of noise. Found gearcase damaged. Replaced gearcase and cam. After replacement ran calibration and test for leaks.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/12/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for the unit is not working. Tested the unit and found the UI has no power. Found the thermal fuse, Tod and light bulb is not working. Replaced the fuse but will need to order the bulb and will use the Tod on next visit.; ordrng 1 WPW10412711 (bulb-light)"
Near Austin, TX 78717
Lou
Job Details: 07/12/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher door issues. Upon further inspection, I opened the door and it flung open open until it hit the floor. I found that the friction pads were missing. I installed new friction pads and tested and the door opened/closed as mis not connected to a water source; therefore, there were no water leaks observed. Job completed."
Near Leander, TX 78641
Lou
Job Details: 07/12/2019
DISHWASHER AMANA ADB1400AGS1 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics showing no error codes. Unit operated as designed with no error codes at the end of diagnostics. Checked the rinse aid dispenser and it had rinse aid present. During diagnostics, I verified amps to the element (7-9amps) and then verified ohms to the element. I contacted Techline ad spoke to Andy and advised of the complaint/my findings. Andy suggested that the customer not pre-rinse their dishes, use less detergent and turn the dial down to 1 on the rinse aid dispenser which I had already done. Andy provided File #7725329654 for this ticket. I advised the customer exactly what was advised by the Whirlpool tech and the customer advised that they have already done what was recommended. I advised customer that there is nothing wrong with the unit and to follow the recommendation of Whirlpool. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator dispenser. Upon further inspection, the customer advised that the dispenser plate is missing. I researched the plate in service matters and on marcones and could not find a dispenser plate for this model refrigerator. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78731
Wesley
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site and replaced bad thermostat. Unit is now operating as designed.
Near Round Rock, TX 78681
Cliff
Job Details: 07/12/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures at this time. Found rinse agent dispenser empty. Advised homeowner on best cycles and options to use, as well as the necessity of rinse agent for proper drying performance. No further repairs are needed and no leaks were found at time of service."
Near Temple, TX 76504
Arthur B.
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived onsite for customer complaint of SxS refrigerator not cooling both sections. When arrived, could not compressor running. Removed and replaced start device. Reassembled and powered unit on. Compressor came in immediately. Unit began cooling as intended. Advised customer to wait 24hrs before placing food into unit. No other issues found. All water connections were dry at time of service."
Near Spicewood, TX 78669
Luis
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for no cool powered unit on,compressor powered on 5en shut off diagnosed faulty start device. Installed new start device powered unit on compressor powered on unit cooling down. used 1 8201786 (START DEVICE) from stock"
Near Georgetown, TX 78633
Jonathan
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for refrigerator ice maker having slow ice production. Measured temperature at ice maker at 17.8° . Measured temperature in FC at 10°. Performed diagnostics mode and checked fault codes, found E0 meaning no fault codes. Cycled ice maker found ice cubes dropped. Ran fill test and check ice maker. Ran fan test and checked air flow. Removed toe panel and found condenser dirty. Called tech support and spoke with Mike (7725326228). He stated that a dirty condenser would cause warmer temperature . All else tested good, no water leaks present. Spoke with customer on removing refrigerator out to clean floor, due to high amount of dog hair."
Near Lago Vista, TX 78645
James
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW4950HW1 Arrived on site and installed new gasket. Tested operation and found unit working properly. Job complete
Near Troy, TX 76579
Al
Job Details: 07/12/2019
DRYER ELECTROLUX EFDE317TIW1 Arrived to install previously ordered parts.Removed and replaced the UI and control.Reassembled and unit tested as designed.JOB COMPLETE
Near Round Rock, TX 78665
Joel G.
Job Details: 07/12/2019
REFRIGERATOR LG LMXS30776S03 "Arrived on site to diagnose fridge not cooling. Found both side cooling just a bit. Accessed compressor and found previously installed system parts. Low side at 20 inches and high side at 170 psi indicating restriction in the system. Will need drier, compressor and valve replaced, system flushed and deep vacuum pulled to attempt to clear restriction. Allow 2 hours. Customer to r/s with customer with eta on parts. Verified no water leaks at time of svc call.; ordrng 1 ADH73150210 (DYE DRIER) and 1 AJU73872501 (3 WAY VALVE) and 1 SV8404 (2 valve) and 1 TCA35911910 (COMPRESSOR)"
Near Temple, TX 76502
Arthur B.
Job Details: 07/12/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived onsite for customer complaint of French door refrigerator not dispensing water properly. Removed water filter and installed back into housing. Water dispenses. After waiting 1 minute, water will dispense but has a delay. Attempted a few more times and dispensing stopped. Unit will need UI assembly and return with water valve. All water connections were dry at time of service. ; ordrng 1 W11330487 (panel-ui)"
Near Austin, TX 78727
Tyler B.
Job Details: 07/12/2019
OVEN JENN-AIR JJW2430DP01 "Arrived on site for unit with stuck key error, reset did not fix. Replaced console and tested good
Near Austin, TX 78748
Ron
Job Details: 07/12/2019
COOKTOP WHIRLPOOL WEG760H0DS0 "Arrived onsite for oven giving an f8e0 error code, performed diagnostics customer confirmed fan blower was needed./ installed fan blower motor, oven tested good. Instructed foil lining the bottom will affect the range low temp operation. Range will register a much higher temp due to the foil / no gas leaks on site"
Near Austin, TX 78727
Tyler B.
Job Details: 07/12/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for igniter replacement. Replaced igniter and tested good. Customer stated unit has rust stains. Stated the have communicated with Costco/whirlpool and said they needed pics for authorization. Took 3 pics of rust on door skin and drawer panel. ; ordrng 1 CNOTE (OFFICE RS ) and 1 W10859916 (panel-drwr) and 1 W10909032 (glass-door)
Near Austin, TX 78702
Leonardo
Job Details: 07/12/2019
RANGE WHIRLPOOL WFC310S0ES1 Arrived on site to test unit for top burners not working. Test unit and found melted red wire on cord and wire harness and terminal block. Will need to replace terminal block WPW10245259 . ; ordrng 1 WPW10245259 (TERMINAL BLOCK ) and 1 WX09X10006 (POWER CORD) and 1 WX09X10037 (POWER CORD )
Near Austin, TX 78746
Leonardo
Job Details: 07/12/2019
OVEN KITCHENAID KEBS109BSS01 "Arrived on site to find unit completely non responsive. Found fuse Wpw10545255 blown and replaced. Unit still not working, tested power at supply and found L2 120vac to be damaged visibly melted and burned. Home owner will need to contact a electrician for repair job complete"
Near Seguin, TX 78155
Robert
Job Details: 07/12/2019
REFRIGERATOR GE GSE25HMHEHES Arrived on job for complaints of not dispensing ice properly. Found door on bucket not always closing and allowing full cubes to pass. ; ordrng 1 WR17X12138 (bucket & auger asm)
Near Lakeway, TX 78734
Paul
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the door and tested the dispenser. The new door had a small scratch on it but ms said she didn’t mind the scratch as long as the door was good and the line doesn’t freeze. Ms stated there power had gone off for a few hours the other day and when it came back on the icemaker harvested twice and stopped. I explained this was because the line thawed out enough. There were no water leaks present at the time of service. Call complete.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/12/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site for the unit nameplate is crooked. Found the nameplate on the right side is higher than the left. Replaced the nameplate and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near San Marcos, TX 78666
Robert
Job Details: 07/12/2019
DRYER GE GTD65EBPL1DG Arrived on job for not starting. Found 120v to Control but not power. Will need control. ; ordrng 1 WE04X29097 (CONTROL )
Near Seguin, TX 78155
Robert
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job for complaints of no water. Found supply of water good. Replaced valve and test. No leaks detected at time of service also recommend to customer to replace filter.
Near Leander, TX 78641
James
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site and tested operation. I found the dispenser ui just pulsing on and off and no functions of the dispenser working. Attempted diagnostics and unit would not go into diagnostics. Compressor and fans were not functioning as well and unit was not cooling. Installed new main control and tested. Unit now functioning properly. Job complete
Near Seguin, TX 78155
Robert
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on job for complaints of bin. Checked model and serial, both good. Will need right side door. ; ordrng 1 W10910854 (dor-fip)"
Near Temple, TX 76502
Arthur B.
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite to install new compressor, RC evaporator to French door refrigerator from prior tech’s diagnosis. Removed compressor,RC evaporator. Installed new compressor,RC evaporator,dye drier and process stub using braising methods. Vacuumed sealed system down to -25. Charged unit with 5.5oz of R134a refrigerant. Powered up unit and observed frost pattern. Found good frost pattern forming. Reassembled. Advised customer to wait 24 hrs for temperatures to settle. All water connections were dry at time of service."
Near , TX 78634
Jonathan
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Near Austin, TX 78750
Scott
Job Details: 07/12/2019
REFRIGERATOR AMANA ART308FFDW03 Arrived on site for fresh food warmer then normal . Found evap motor not spinning . Replaced motor . All checked good . Getting air flow into fresh section now . Job complete . Nomwater leaks detected at time of service .
Near San Marcos, TX 78666
Brandon
Job Details: 07/12/2019
DRYER WHIRLPOOL WGD5000DW3 "Arrived on site for customer complaint of unit not starting, I found broken door switch, I replaced switch, unit tested good."
Near Bastrop, TX 78602
Steve C.
Job Details: 07/12/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for the unit will not start. Tested the unit in diagnostics and received error code for the lid lock. Replace the lid latch and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Wimberley, TX 78676
Brandon
Job Details: 07/12/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site to replace parts ordered by previous tech, I found the belt had just slipped off, and no parts were needed, after I put the belt back in place, the unit tested good."
Near Austin, TX 78754
Scott
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site , replaced cam and used shim . Doors are level . Door is staying at a 45 degree position . The last part is still opening hard to customers opinion . Couldn’t find any issues with hinges .
Near Killeen, TX 76542
Arthur B.
Job Details: 07/12/2019
DRYER WHIRLPOOL WED7500GC0
Near Austin, TX 78705
Ron
Job Details: 07/12/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite to install previously diagnosed parts for a f6e3 error code. Installed new ACU resolved f6e3 error code completely. Returning console, ran washer thru test cycle until filled washed and drained with no issues."
Near Lago Vista, TX 78645
James
Job Details: 07/12/2019
REFRIGERATOR MAYTAG MBR1952KES Arrived on site and tested operation. I found that the unit is not cooling and co press or not running. Tested voltage and found all to be good. I found unit has a failed start device causing no cool. Installed new and tested operation. Unit working properly. Job complete
Near Round Rock, TX 78681
Joel G.
Job Details: 07/12/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Arrived on site to diagnose fridge not making ice. Found 1 deg in the frz. Ran diags, bucket test passed but sensor registered as open. Ran harvest test and also failed. Found broken wires at hinge. Frz door needs replaced to take care of this issue. Office will need to r/s w/ customer.
Near Austin, TX 78739
Luis
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM1 "Arrived on site for no ice at bottom freezer icemaker. Ran icemaker through a cycle water did not fill icemaker,valve is energized. Diagnosed frozen fill line. Defrosted fill line,ran icemaker 5eough a cycle water filled icemaker unit working as designed."
Near Austin, TX 78758
Tyler B.
Job Details: 07/12/2019
DRYER SAMSUNG DV42H5000AW/A3
Near Pflugerville, TX 78660
Cliff
Job Details: 07/12/2019
VENTHOOD UNKNOWN UXT4030ADS2 Arrived on site to diagnose a venthood with a fan that will not run. Found unit miswired at main power connection. Rewired unit properly and tested unit. Found all is working properly at this time.
Near Cedar Creek, TX 78612
Steve C.
Job Details: 07/12/2019
DRYER AMANA NED4655EW1 Arrived on site for the unit is not heating. Tested the unit and found the wire connector to the heating element came off. Secure the connection to the heating element and assemble the unit. Unit is working properly and advise customer to clean air vents every six months.
Near Austin, TX 78747
Leonardo
Job Details: 07/12/2019
RANGE AMANA AGR5330BAS3 Arrived on site and tested the unit. Tested unit to find unit operates as designed. Advised customer that heat described is not defective but is as designed. Spoke to tech support file number 7725328732 Job complete
Near Austin, TX 78753
Scott
Job Details: 07/12/2019
MICROWAVE GE CEB1599SJ2SS Arrived on site replaced latch lever and switches . Started unit and popped fuse . Found middle switch was wrong switch . Ordering new switch and fuse as well as back up . Call to set return visit .; ordrng 1 WB24X10190 (microswitch monitor) and 3 WB27X11138 (fuse)s
Near Georgetown, TX 78626
Jonathan
Job Details: 07/12/2019
WASHER MAYTAG MVWB765FC3 "Arrived on site for washer not filling with water. Per diagnostics mode and tested valve. Found cold water vale not opening. Tested voltage to valve and found fault valve. Removed valve and installed new. Tested operation. All tested good, no water leaks present."
Near Georgetown, TX 78628
Jonathan
Job Details: 07/12/2019
RANGE WHIRLPOOL WFG320M0BB2 "Arrived on site for range oven not heating and light not working. Performed diagnostics mode and checked fault codes, found none. Found voltage from control not going to light. Replaced main control and tested oven and light. Tested all other operations. All tested good."
Near Austin, TX 78726
Paul
Job Details: 07/12/2019
MICROWAVE KITCHENAID KBHS109BSS00 Arrived onsite for the microwave that can have selections made but will not start. I ran diagnostics and had multiple F2E1 error codes saved. I erased all of the errors. I ran all the relay test and all of the relays are functioning properly. I suspect and interlocks. I can not remove the microwave because it was hardwired in and the pigtail will only allow the unit to come out about a 1/3 of the way. I advised mr to call an electrician and have a box added and a cord put on the microwave. I explained to me that I suspect the door interlocks but wouldn’t know for sure until I can get the unit completely out and disassembled.
Near Austin, TX 78702
Leonardo
Job Details: 07/12/2019
OVEN AMANA AGR6603SFS2 Arrived on site to replace door and trim. Replaced all parts test unit and unit test good no. Complete.
Near Cedar Park, TX 78613
Lou
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "arrived on site to inspect refrigerator doors not aligned. Upon further inspection, I found that the open door light was showing on the UI. I opened the doors and tested the switches and the lights would not come on. I found the FC door switch appeared to have been removed at some point and was not installed all the way. I removed the switch and tested it and the socket and both were good. I plugged the switch back in and it began to work and the open door light turned off when both switches were engaged. The unit was not leveled and the right RC door was rubbing the top hinge. I leveled the unit and adjusted the right RC door to where it no longer rubbed on the hinge. Due to the floors not being level, I leveled the unit best I could to keep it from rocking back and forth. The left door is slightly higher than the right, but the customer was okay with it. Tested the ice maker, ice dispenser and water dispenser and all are functioning as designed. N
Near Austin, TX 78717
Lou
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRT519SZDB02 "arrived on site to inspect refrigerator shelf rail. Upon further inspection, I found that the meat pan holder was broken. I removed and replaced the holder and tested and it functioned properly. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/12/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to repair unit for no operation. Found proper voltage to unit. Proper voltage to control and out of control but display has failed. All water connections are dry. Office will locate part and reschedule.; ordrng 1 W11281068 (LIGHT)
Near Canyon Lake, TX 78133
Brandon
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of unit not making ice, found ice fan motor would not constantly stay on, found voltage dropping at fan motor, ordering controls and fan motor.; ordrng 1 W10843055 (cntrl-elec) and 1 W11124259 (CONTROL)"
Near Killeen, TX 76541
Arthur B.
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived to complete front load washer. Installed new outer tub,washbasket,washplate,cam and actuator to top load washer from prior visit’s diagnosis. Installed all parts and reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78750
Scott
Job Details: 07/12/2019
REFRIGERATOR GE GSS25QSTASS Arrived on site for ice building up around dispenser door and light . Found ice maker has been leaking and running down ice bucket to dispenser . Flapper is closing properly . Also found auger motor is periodically not working due to water leaking and freezing on unit and starting to fail . Ordering motor and yoke and nut . Will need auto .; ordrng 1 AUTHO and 1 WR01X10190 (nut j) and 1 WR02X11941 (drive auger disp) and 1 WR60X10258 (auger motor asm)
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site to repair unit that is not cooling properly. Arrived on site to find that the unit control board is not allowing the defrost mode to take place. Removed and replaced failed control. Operations are now normal and water connections are dry.
Near Waco, TX 76711
Al
Job Details: 07/12/2019
WASHER MAYTAG MVWB765FW3 Arrived to inspect washer not FILLING properly.Ran diagnostics test mode and unit was slow to respond in step 4.Unit will need a valve to complete the repair.Ordering valve W11165546; ordrng 1 W11165546 (VALVE)
Near Bastrop, TX 78602
Steve C.
Job Details: 07/12/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for the unit goes off balance and the clothes are coming out soaking wet. Tested the unit and found the leveling feet was in between the tiles and the drain line was about 2 feet into the drain pipe. shifted the unit on the tile and adjusted the drain line. Unit works properly and all water connections were dry at the time of service.
Near Canyon Lake, TX 78133
Brandon
Job Details: 07/12/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit making a noise and no heat, found element had failed, and a bolt from someone’s pocket was inside the drum baffle. I replaced element and removed bolt, unit tested good."
Near Cedar Creek, TX 78612
Steve C.
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Arrived on site to replace the control board and the heater due to not going into defrost. Replaced both parts and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Hutto, TX 78634
Tyler B.
Job Details: 07/12/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived back on site for complaint of unit not re-installed correctly. Found unit installed correctly, customer was concerned on gap between stainless panel and out shell of unit. Advised that unit was only dropped down enough to access vent. Unit was not disassembled stated the gap is normal and the shell is installed correctly."
Near Austin, TX 78750
Scott
Job Details: 07/12/2019
DRYER WHIRLPOOL WED92HEFC0 "Arrived on site for dryer tumbling but no heat . Found element coils had broken , thermostats and fuse are good . Cleaned out some lint from unit . Replaced heating element .. No lint build up after service . Did recommend to customer to have vents cleaned to outside . Job complete ."
Near Manchaca, TX 78652
Leonardo
Job Details: 07/12/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to find unit has stored error codes. Unit control board is not working correctly. Replaced control W11126814 tested unit to find unit operating as designed job complete.
Near Austin, TX 78732
Paul
Job Details: 07/12/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived onsite for the dishwasher with 3rd level rack issues again. The rack the customer was sent was warped also. I replaced the rack again with one that wasn’t warped and tested the unit. The rack still gets in a bind whenthe rack wheels line up with the rear rail wheels like the tub is to narrow. I found no obvious dents or damage to the tub, it’s just to narrow. Ms stated the lower rack gets in a bind also. I found the rack wheels spinning fine but when the rack gets on the inner door the wheels are jammed in to tight between the inner door tracks causing the wheels not to roll. Either the inner door is made wrong or the rack is to wide. Need to replace the tub and either the inner door or lower rack to complete service. Ordering c-notes, W10919271 DOOR-INNER, W10713320 TUB-DISHWR, & W10909037 DISHRACK.; ordrng 1 C-NOTES (THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10713320 (TUB-DISHWR) and 1 W10909037 (DISHRACK) and 1 W10919271 (DOOR-
Near Gatesville, TX 76528
Al
Job Details: 07/12/2019
RANGE WHIRLPOOL WFE515S0EB1 Arrived to install previously ordered part.Removed and replaced the control.Reassembled the unit and unit light operates as designed.Customer satisfied JOB COMPLETE
Near Austin, TX 78717
Lou
Job Details: 07/12/2019
MICROWAVE GE JVM3160DF4BB "arrived on site to inspect microwave cooking issues. Upon further inspection, the maintenance rep had removed the unit from the apartment and had it in the maintenance shop. Brand new unit still in the box and the complaint was that once it was installed, they could not get the control panel to respond. Removed the unit from the box and plugged it in and the panel display came on. I was able to set the clock and pressed #3 and the unit began to operate. I advised the customer of my findings. No repairs needed for this call, job completed."
Near Pflugerville, TX 78660
Cliff
Job Details: 07/12/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to diagnose an oven that is giving F8 area code. Tested unit and found a screw from manufacturing lodged in blower fan causing it not to run. Removed screw from fan motor and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78717
Lou
Job Details: 07/12/2019
MICROWAVE GE JVM3160DF4BB "arrived on site to inspect microwave cooking issues. Upon further inspection, the maintenance rep had removed the unit from the apartment and had it in the maintenance shop. Brand new unit still in the box and the complaint was that once it was installed, they could not get the control panel to respond. Removed the unit from the box and plugged it in and the panel display came on. I was able to set the clock and pressed #3 and the unit began to operate. I advised the customer of my findings. No repairs needed for this call, job completed."
Near Martindale, TX 78655
Luis
Job Details: 07/12/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for faulty compressor,found excessive amount of corrosion on evaporator coil. Installed new compressor,filter drier and evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics unit passed all diagnostics good frost formation on evap plate.
Near Austin, TX 78702
Leonardo
Job Details: 07/12/2019
DISHWASHER MAYTAG MDB8959SFZ4 arrived on site to find unit upper rack right side track W11259786 damaged replaced track unit operating as designed job complete W11259786
Near Spicewood, TX 78669
Luis
Job Details: 07/12/2019
REFRIGERATOR LG LFXC24796S "Arrived on site for no cool. Pierced low side,low side reading +40 psi diagnosed failed compressor.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/12/2019
DRYER WHIRLPOOL WED7500GC0 Arrived onsite for customer complaint of dryer flip down door keeps popping open when tumbling. Was able to adjust hinges. Also found catch loose. Installed strike and catch. Reassembled. Door now closes well. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Kyle, TX 78640
Brandon
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Arrived on site for customer complaint of unit not cooling, found faulty evaporator fan motor, ordering fan motor. ; ordrng 1 WP2315539 (motor-evap)"
Near Florence, TX 76527
Joel G.
Job Details: 07/12/2019
REFRIGERATOR GE GFSS6KEXESS "Arrived on site to diagnose fridge not cooling. Frz at 2 degs but ff side at 64 degs. Found lots of water under crisper indicating drain issue. Evap cover completely frozen due to fan circulating too much moisture from blocked drain and screw is stripped holding it in place. Will need screw drilled out, evap cover assy and drain kit replaced. Evap cover is out of stock but may be able to get it in 7-10 biz days.
Near Round Rock, TX 78664
Wesley
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW8040DW4 Arrived onnsite and found unit fill valve hot failed. Repaired by replacing valve. All checks good.
Near Pflugerville, TX 78660
Scott
Job Details: 07/12/2019
REFRIGERATOR GE GSL25JFPHBS "Arrived on site for no ice , poor water flow and whirling noise . Found noise , just readjusted condenser motor and stopped noise .Ordering condenser motor & blade only if needed when we come back ( get autho on site if needed ) . will need autho on filer head , ice maker ,valve . Found IM is not working at all . Poor water flow when dispensing with or with out filter and valve is leaking . ; ordrng 1 AUTHO and 1 WR60X10207 (blade cond fan asm) and 1 WR60X10220 (condensor MOTOR )"
Near , TX 78602
Steve C.
Job Details: 07/12/2019
WASHER ROPER RTW4516FW2 Arrived on site for the units only has hot water. Customer also advised that the unit is not draining. Tested the unit and found the hot and cold were reversed. Also found the lid lock will continuously try to lock but is not working. The unit will need a new lid lock.; ordrng 1 W11307244 (latch)
Near Liberty Hill, TX 78642
James
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and inspected unit for freezing and ice in fresh food section. I found that the damper assembly has ice build up around it. Inspected unit for air leaks and found that the fresh food gasket was not sealing properly. Warmed gasket to relax and allow to seal. Verified proper seal and cleared ice from damper. Job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 07/12/2019
DISHWASHER WHIRLPOOL WDT970SAHB0 Arrived on site to diagnose a dishwasher that Not turning on. Tested all parts and components and found no mechanical failures at this time and all parts and components working properly. Advised homeowner on control panel operation. Job is complete and no leaks were found at time of service.
Near Austin, TX 78731
Wesley
Job Details: 07/12/2019
COOKTOP JENN-AIR JID4436ES0 Sr#7535328762 arrived onnsite and found unit fan interface (see pic) needs to be replaced due to extremely difficult to activate. Far too much pressure required. Jk with techline Advised interface should be replaced. ; ordrng 1 UISEEPIC (UNKNOWN )
Near Austin, TX 78728
Lou
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW4816FW2 "arrived on site to inspect washer with no power. Upon further inspection, I attempted to place the unit in diagnostics and it failed. I tested voltage at the outlet and it was good. I tested voltage at the control and got 124V. I found that the green light on the control was not on. I removed and replace the main control and calibrated the unit. Placed it in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Joel G.
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to diagnose fridge upper lights and frz light not working and also not making ice. Verified 14 vdc bk-bl at fan motor but not coming on, indicating faulty fan mtr. Called source, spoke w/ Austin who says that 14 vdc test 36 when it should be on and off also indicates faulty comm between UI and main board. Getting 18 vdc to side LEDs from aurora board but no voltage to frz LED and top ff LEDs indicating faulty aurora board. Ice room fan, aurora board and main board and UI need replaced File#7725324499. ; ordrng 1 W10789393 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10846539 (evaporator fan blade)"
Near Austin, TX 78754
Scott
Job Details: 07/12/2019
REFRIGERATOR MAYTAG MRT311FFFE00 Arrived on site for fresh food above normal temps . Found unit not going into a defrost . Evap covered in ice . Heater checked normal.replaced control and thermistor . Tested unit now going into defrost . No water leaks detected at time of service . Job complete .
Near Austin, TX 78725
Ron
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW5200VQ2 "Arrived on site for unit leaking during use, found hot side of valve weeping on washer side excessively dripping. Removed and replaced valve. Verified operations. Unit is no longer leaking all water connections dry. Unit checks good."
Near Austin, TX 78748
Ron
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for washer not filling with enough water. Customer put a load into the washer and started a deep water wash. Confirmed washer filled with the proper amount of water then filled unit with clothing under bulky setting, unit filled within 4 inches of top. Explained cycle settings and discussed proper loading. Documented with techline as well. Sr#7725324795 David to document functionality."
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/12/2019
RANGE KENMORE 790.369099 Arrived on site to repair a unit that smells like propane and does not heat properly. Found unit to have a failed/weak bake burner igniter.; ordrng 1 318177710 (oven ignitor)
Near Pflugerville, TX 78660
Cliff
Job Details: 07/12/2019
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to replace pump assembly for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Leander, TX 78641
Lou
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW5000DW2 "arrived on site to inspect washer not spinning or agitating. Upon further inspection, I placed the unit in diagnostics showing error codes F7E6 & F7E1. Cleared the codes and continued with testing. The unit dispensed water into the basket but would not agitate or spin. I could hear the motor humming. I tilted the unit back and found that the capacitor was not plugged in. I plugged it in and tested again and got the same results. I followed the technician sheet in testing and I tested ohms to the actuator ad it was good. Tested voltage from the control and did not get any voltage. I removed and replaced the control and attempted to calibrate, but the unit would not spin. I am ordering the capacitor No water leaks observed during service..; ordrng 1 W11162560 (CAPACITOR )"
Near Canyon Lake, TX 78133
Brandon
Job Details: 07/12/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for customer complaint of unit not making ice, I found broken fill tube wire, ordering fill tube. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11366500 (FILL TUBE)"
Near New Braunfels, TX 78132
Brandon
Job Details: 07/12/2019
DRYER WHIRLPOOL WED8000DW1 "Arrived on site for customer complaint of noise, found repair kit was needed, I replaced repair kit, unit tested good."
Near Austin, TX 78749
Ron
Job Details: 07/12/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived onsite for a complaint of washer not unlocking flashing f5e3 (door unlock error) performed diagnostics determined lid lock was needed, jamming at times. No leaks onsite"
Near Dripping Springs, TX 78620
Luis
Job Details: 07/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for door issues. Found left door missing closure from door replacement,found deli drawer not closing correct ordering closure and adapter. and 1 W11159608 (BUSHING ) and 1 W11163783 (LEFT HAND CLOSURE) and 1 W11294509 (ADAPTER)"