Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley worn out and replaced idler assembly. Tested unit and found all is functioning properly at this time.

Arrived on site to install previously diagnosed parts. Installed new inverter and new LED control. Advised customer if it continues to do the same we would have to replace all boards and wouldnt be able to guarantee it will fix it. Unit is operating as designed at this time. Job completed.

"Arrived on site to install previously diagnosed parts. Installed new control board and tested, unit is operating as designed at this time. Advised customer if it continues to do the same we would have to proceed with installing the inverter. No leaks where observed during service. Job completed.

"Arrived on site for microwave, inspected unit and work area. Customers complaint was exhaust blower not working sometimes. Tested unit and found a bad capacitor for blower and a bad fan motor.

"Arrived on site for lid strike broken . Also found latch locking clips broken . Replaced both strike and latch . Ran diagnostics all checked normal. Charged 291.37 collected 335.08 AUTHO 3344XH. No water leaks detected at time of service. Job complete"

Arrived on site for washer not going into wash cycle . Basket is making loud squealing noise when turned bye hand . Back tub with bearing

"Arrived on site for a washing machine that will not move past the sensing portion of the cycle. Inspected unit and worked area. The customer advised of the unit makes a grinding sound and does not go past the sensing portion of the cycle and will shut off. The customer ran a a load on the normal wash cycle and I immediately heard the sound. Checked underneath the washer and found the cam has been completely stripped. Due to the load that was in the washer, I did advise the customer against washing blankets and thicker items that are really weedy when saturated. I did advise the customer that the manufacturer recommends to take those to the laundromat such as quilts, comforters, sleeping bags, rugs, etc. the customer advised this unit specifically for the space so they could wash whatever they needed. Replaced the cam and tested the unit. The unit begin to work and operate as designed. Call complete."

"Arrived on site to install new switch to resolve unit not shutting off when dispensing. Disassembled dispenser unit and only needed to replace the switch. Replaced and tested unit. Verified all working as designed. Repair completed, no water leaks found."

Arrived on site to install new sump and motor assembly to resolve weak pump not cleaning dishes. Replaced sump and tested unit. Verified spray arms are moving and noise level is down. No water leaks found. Repair completed.

Arrived on site to repair previously diagnosed sealed system. When I tapped into system to evacuate refrigerant found system had 0 charge. Replaced compressor and drier. Charged system with nitrogen to locate leak. Found condenser was leaking. Filled pan with water to provide better evidence. With water bubbling still heard a slight hissing sound. Applied bubble solution to all weld joints with no signs of leaking from those areas. Placed solution applicator on suction tube/cap tube area entering cabinet and found it bubbling if held in correct spot. Took video and submitted findings to whirlpool.

Arrived on site to install new gearcase and shifter to resolve leaking gearcase / unit not agitating. Replaced gearcase and shift actuator. Calibrated unit. Ran test cycle and found everything working as designed. Repair completed. Repair completed.

Arrived on site to diagnose range with F1E0 error present. Examined control Customer advised to contact pest control. Repair completed.

"Arrived on site to diagnose dryer that is not heating. Tested unit and found it powers on and tumbles, but no heat. Checked incoming voltage and only found 120v total. Found L2 side missing voltage. Advised customer to have voltage supply issues resolved. Call complete."

"Arrived on site to diagnose range that was cycling burners more than normal on cooktop. Customer says that within the last couple weeks things have taken longer to cook than normal. This is on all 4 elements. Tested unit and found elements do come on and stay hot. Checked wiring and voltage and found all working properly, no voltage drops or shorts. Elements are good as is console. Advised customer we can replace the control, since all elements are affected to see if it creates any improvement.

"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that with the unit turned off, water continues to come out of the dispenser area. I found water dripping from the fill nozzle and the customer advised that sometimes the water comes out faster than what it is today. I removed and replaced the valve assembly and tested in diagnostics and unit is operating as designed. No water leaks observed at the end of service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the agitator being damaged, I removed and replaced the agitator and tested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived onsite for a washer making a making clicking and squealing noises. I checked error codes and found F7E9 locked rotor, F7E5 shifter failure, F0E3 overload, and F2E1 UI stuck button error. I could feel something rubbing and there was drag when rotating the basket. I removed the basket and found nothing under it and determined the drag was in the gearcase. I replaced both then ran a calibration cycle and a service diagnostics cycle. The machine completed the cycle and works as designed. There were no water leaks present at the time of service. Call complete.

Arrived onsite for a refrigerator that is frozen up in the ice bin and starting to leak water out. I found the right side of the ice bin with a solid block of ice and the bin frozen in the door. I steamed out the ice and removed the bin. I found the end of the fill tube limed up causing water to spray everywhere when the ice maker filled. I cleaned the tube and reassembled the unit. I ran a harvest test and the unit filled and worked as designed. Call complete.

Arrived onsite for a dryer making a high pitch squealing sound. Ms stated is doesnt do it all the time. I couldnt duplicate the issue but I inspected the rollers and found the idler rough. To install a rebuild kit. I replaced the rollers and tested the unit. The unit is working as designed. Call complete.

Arrived onsite for a wall oven to replace the previous diagnosed parts. I replaced the console and tested the oven. The oven is working as designed.

"FFCD2413US2A Arrived to inspect dishwasher water issues. The unit filled, but when the circulation pump attempted to run, it would only hum. Tapping on the pump caused it to operate and showed the pump is in the early stages of failure and should be replaced. No leaks observed during service.

"GFW850SSN0WW Arrived to inspect noise. The valve was squealing loudly and I removed and replaced. The issue was resolved and thee were no leaks observed during service.

"Arrived to inspect no cool. The unit had difficulty starting the compressor and I monitored current. 12 amps declining to 10 before start device shutdown occurred and I removed and replaced the start device. The unit then resumed normal operation with a draw of .8 amps after several minutes and normal operating sound. No leaks observed during service.

Arrived on site for washer needing previously diagnosed control and drain pump. Upon arrival reconfirmed issue and installed both parts. Reassembled and tested unit. Found no leaks and unit working as designed. Also instructed owner to consider getting out to check on water pressure to 7nit. Pressure was low while on site and cutoff valves arent in good condition due to age. Call complete

Arrived on site to install previously diagnosed control to resolve dryer not starting. Replaced control board due to stuck relay. Tested unit and verified all proper function. Repair completed.

"Arrived onsite for a refrigerator that is leaking and at times it wouldnt dispense ice . Upon inspection I found that the unit was leaking from within the chassis. The units insulation was saturated with water in the area around the drain tube. This will cascade it to a myriad off issue eventually such as a developing in the insulation, and temperature control issues.

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to test unit for unit not getting to temp. Test unit and found average temp at 335?. Calibrated oven to 15 job complete.

Arrived on site to test unit for burning smell. Test unit and found burned control board and harness and console.

Arrived on site to install previously diagnosed parts. Upon gaining access to the heating element I found that there was a hole burnt there the line and into the insulation. I stopped work and advised customer of my findings

Arrived on site to diagnose a dishwasher that is not cycling properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and no leaks were found at time of service.

Arrived on site to diagnose a microwave that isn't turning on. Found fuse in unit open and replaced fuse. Tested unit and found all is functioning properly at this time. ; O-emld tckt

Arrived on site for refrigerator not dispensing ice correctly. Upon arrival confirmed issue and found ice freezing together in bucket. Found cause of air leak was dispenser ice door not closing fully and causing air to leak into compartment. Rescheduled customer for 02/24/23 to complete repairs with new separator. ; ordrng 1 W11423787 (Seperator)

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was not dispensing ice. Tested unit and found the ice bucket not properly sitting and the shaft are worn so they are not making a correct contact. Im ordering the ice bucket and auger coupling. I rescheduled to return on 03/08/23 that when customer can have someone in his home available. No leaks where observed during service. ; ordrng 1 Icebucket and 1 WP2220458 (Coupling)"

Arrived on site to test unit for melted plastic smell. Test unit and found filtered melted on to element. Ordering new filter and element to be replaced. Office to reschedule ; ordrng 1 W10872845 (Filter)

Arrived on site to get new model number and ordering heat lamp. Office to reschedule ; ordrng 1 WPW10294005 (Heat lamp bulb)

"Arrived on site to replace cover and front panel, panel that was in the box was not correct, reordering part office to inspect before scheduling service, will replace top cover and panel on return visit, office to reschedule ; ordrng 1 279443 (Front panel)"

Arrived on site to test unit for not advancing past sense mode. Found strike was broken preventing unit from starting. Replaced run cap because leaking oil. Recommend replacing strike ; ordrng 1 W11457841 (Strike)

"Arrived on site to test unit for not spinning. Belt popped off due to faulty motor pulley. Ordering motor pulley and motor as a precautionary, also ordering belt. Recommend replacing pulley and belt. Office to reschedule. ; ordrng 1 WP8066184 (Pulley) and 1 341241 (Belt)"

"Arrived on site to test unit for operation issues, tested unit found stripped hub, failed gear case, cam got loose damaged belt and shield, need to replace cam, belt, shield, shifter,gear case, hub and wash plate if it does not come off properly,ordering parts, office to get authorization and reschedule ; ordrng 1 W10528947 (Hub) and 1 W10902814 (Wash plate) and 1 W11454734 (Gear case) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 WPW10427633 (Shield)"

Arrived on site for continued issues of drain pump running continuously. Replaced control and not difference. Contacted techline for assistance. After series of test fount cannot blow through pressure hose while connected to tub. Discontented hose from tub and now can blow through hose. Teach recommended replacing tub. Tech gave SR# 7735793224. Ordering tub and 2 hours. Office to reschedule ; ordrng 1 W10371566 (Tub)

"Arrived onsite for right from burner not operating properly. Tested and found shorted infinity switch. Burner will turn on but will not cycle, it will run continuously until turned off. Ordering Front right dual infinity switch. Also bring right front burner. Office to reschedule ; ordrng 1 WPW10312185 (RF infinity switch) and 1 W11517959 (RF burner)"

Arrived on site for icemaker not dispensing ice.on inspection found that the auger gear was stripped out. Removed the washer off the old motor and was installing the new when realized that I had the wrong motor. Ordering the correct motor to finish the job.; ordrng 1 WPW10309868 (Auger motor)

Arrived on site for water leaking. Found dried water residue on right side of drain pump checked water connections no leaks from water line connections found water in air gap tubing in drain pump customer informed tech that when water leaks machine is off diagnosed a defective drain pump ordering a new drain pump; ordrng 1 W11539855 (External drain pump)

Arrived on site tested water valve water leaking in fresh food section removed cover found water leaking from valve diagnosed a defective valve ordering a new valve. ; ordrng 1 W11247961 (Valve)

"Arrived onsite for dishwasher handle lose. Found the handle was lose, tried to tighten it and the bolt broke. Ordering new bolts and nuts for the handle. No water leaks detected during service.; ordrng 1 W11157086 (Stud)"

"Arrived on site for fan making noise. On inspection the fan blades are again, this half of the fan is missing. Informed the builder that we will have to come back with a new fan; ordrng 1 W11100651 (Fan)"

Arrived on site to install previous ordered parts. Upon arrival found that ordered sump and motor. Need drain pump. Ordering drain pump. Office to reschedule ; ordrng 1 W10914557 (Drain pump)

"Part requested wasn't sent for appointment, ordering Orion control and return date set for 2/24.; ordrng 1 W11336586 (Orion control)"

Arrived on site to diagnose a refrigerator that is over cooling in the rc. Found thermistors and air damper all functional indicating control issue. Control will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W11455229 (Control)

"Arrived to instal previously diagnosed and ordered parts. I found the issue with the center burner was the supply line to the orifice holder was damaged during manufacturing and will require replacement. No gas leaks detected during service. ; ordrng 1 W11557818 (Center Oriface Holder)"

"WCG55US6HS00 Arrived to inspect noise and potential gas leak. I found no sources of gas leaking from the unit and the noise the customer heard, described and verified after recreating, was from the wiring harness connector that was making a frying sound. I was able to temporarily secure the connector and the issue stopped, but the harness should be replaced. Office to order part and contact the customer to arrange return service. Service management will need to report findings to Safety, or contact tech GC for completion. No gas leaks detected during service. ; ordrng 1 W11561443 (Harness, Main)"

"Arrived onsite to install previously diagnosed parts upon arrival I found that I could not get the Agitator bolt off, I replace the clutch and slider and tested the unit and found no change. I am ordering the bolt and agitator and rescheduling for 02/27/23. I may have to brake the agitator to replace the gears. ; ordrng 1 W11550891 (AGITATOR) and 1 W10752187 (Agitator bolt)"

"Arrived onsite for a pro style range that nothing will work on. The customer stated she told the call taker to change the complaint to everything is working except the convection fan. I tested the unit in convection fan mode and found the fan not responding. Ordering W10794440 fan motor, W11029221 door latch, and W11394663 appliance manager control and will pull the oven to troubleshoot when parts are on hand. RS for Tue 2/28 per customers request.; ordrng 1 W11394663 (Appliance manager control) and 1 W11029221 (Latch) and 1 W10794440 (Fan motor)"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to replace the gearcase, cam, actuator, main control. In the process of removing the agitator, the first bolt stripped and could not be removed. I attempted several times to remove the agitator and bolt with no progress. I contacted the office and advised of the issue and also advised the customer of the issue. I advised that the agitator would more than likely break when I go to remove it and would need to order the parts to replace it. I am rescheduling to order more parts and get authorization from extended warranty. I am ordering the bolts (2), retainers (2), auger dogs assembly, agitator auger, agitator coupler, agitator base and CNOTE-AUTHORIZATION and will return with all prescreened parts. Unit left unplugged for safety and office to schedule return service. No water leaks observed during service.; ordrng 2 W10772621 (Bolt)s and 2 W10715784 (Retainer)s and 1 W11158175 (Auger dogs assembly) and 1 W11480892 (Agitator auger) and 1 W11561052 (Agitator coupler) and 1 W11418231 (Agitator base) and 1 CNOTE (AUTHORIZATION)"

Arrived on site for a washing machine that is not spinning and closed. Inspected unit and work area. Ran unit through diagnostics and found an F7 E1 (basket speed fault) error code. Written unit through manual diagnostics and attempted to run the unit and a high-speed spin. Heard the unit drain but then the unit would flash the F7 E1 error code. Replace the actuator and tested the unit again. Still had the same issue. Replaced the capacitor and tested the unit. Still had the same issue. I checked the harness to try to find any potential shorts and could not get a reading on resistance to the shifter from the control. Ordering both the control and the lower harness and the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11557935 (Control) and 1 W11591637 (Lower harness)

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=26 degrees in setting of -5 and RC=36 on setting of 33 degrees. I disassembled the FC section and removed the evap cover and found a ball of ice on the cap tube area in the upper right corner (photo). Pulled the unit out and checked the sealed system repair for any leaks and found none. Tested amp draw to the compressor and found .58amps I advised the customer of my findings and am ordering the compressor, evaporator, UV dye drier, access valve, R600 KIT, NITROGEN and CNOTE-2HOUR JOB. Office to schedule return service. Recommended the customer turn the power off to the unit for safety. No water leaks observed during service.; ordrng 1 W11574734 (Compressor kit) and 1 WPA10143759 (UV dye drier) and 1 W11506635 (Access valve) and 1 R600KIT (R600 kit) and 1 NITROGEN (NITROGEN) and 1 CNOTE (2 HOUR JOB) and 1 W11598434 (Evaporator)"

"Arrived on site for a refrigerator that is still not making ice. Inspected unit and work area. Ran unit through diagnostics and checked all diagnostic tests pertaining to the unit making ice. Found all tests pass except for the icemaker error codes. Found an E5 error code indicating a bad ice maker thermistor again. I called Whirlpool Techline and spoke to Rich SR# 7735796935. He had me take temperature on the freezer and found the freezer at 0?F. He had me run a couple other checks and advise that at this point, the only other issue that could be causing this is the high voltage board. Advised to only replace the high voltage board on this next trip in to call back if any other issues persist. Ordering the high voltage control in the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11224256 (Control)"

Arrived onsite to unit 213. Found both freezer and refrigerator door needed replacement. Replaced freezer door on hand from call 364299 . Ordering RC door to complete the repair. ; ordrng 1 LW10912075 (Rc door)

"Arrived on site for built in microwave, inspected unit and work area. Customers complaint was no feedback from console. Tested unit and found it needing the console and UI, also returning with appliance manager.. UI & console are covered under warranty. ; ordrng 1 W10696354 (Panel-cntrl) and 1 W10891908 (Manager appliance)"

"Arrived on site for refrigerator, inspected unit and work area. Customer complaint was freezer door not closing properly. Inspected unit and found that the freezer door rails need to be replaced and the door gasket. Im ordering parts and returning tech to level unit if possible. ; ordrng 1 W10436252 (Freezer door gasket) and 2 WP13055901 (Freezer door slider)s"

Arrived on site to replace previously diagnosed sump assembly. Found new part was damaged in box. Customer also wanting to move forward with recommended upper manifold. Ordering new sump and upper manifold ; ordrng 1 WPW10591570 (Sump) and 1 WPW10571949 (Upper manifold)

"Arrived onsite for a refrigerator that is not cooling. Upon inspection I found temps at 69* in rc 67*fc. No frost pattern. And the compressor would kick on and off constantly. I am ordering ss 1 EBR73304210 (PCB ASSEMBLY,MAIN) and 1 TJ90SF8404 (Non Whirlpool access valve) and 1 WPW10143759 (FILTER-DRIER WITH DYE), used 1 TCA38151706 (COMPRESSOR,SET ASSEMBLY) from stock"

"Arrived on site for washer, inspected unit and work area. Customer complaint was washer leaking.. Replaced valve and tested. Unit is now operating as designed. Advised CX to replace water lines due to the age.

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found both compartments warm. The customer advised that they could hear an abnormal noise when the compressor would come on or attempt to turn on. I pulled the unit out and measured amp draw to the compressor and found 9 amps and it was very hot. I cycled power to the unit and heard the start device click and the compressor making an electrical humming noise then shut off. I advised the customer of my findings and per service pointer #W11634348, I am ordering the compressor, UV dye drier and access valve and office to schedule return service. Unit left unplugged for safety. No water leaks observed during service.; ordrng 1 W11574734 (Compressor) and 1 WPW10143759 (UV dye drier) and 1 W11506635 (Access valve) and 1 CNOTE (2HR JOB) and 1 NITROGEN (NITROGEN) and 1 R600KIT (R600 KIT)"

"Arrived onsite for a refrigerator with a broken mullion and the doors not sealing correctly anymore. I found the center door mullion had come off the upper and lower clips. The mullion was still in good shape but the left door was to low not allowing the mullion to contact the pivot block correctly. I found the right door hinge bent down , the closures worn, and the right door gasket tornrdrng 2 WP12028505AP (Closer)s and 1 W10135097 (CENTER HINGE ASS&-AP PNT)"

"Arrived on site to test unit for not making ice, tested unit found ice maker stuck mid cycle and would not respond to diagnostics, replaced ice maker and tested, ice maker is now functioning properly, advised customer to allow 24-48 hours to start ice production, unit is now running as designed no leaks detected job complete"

Arrived on site and found customer complaint is left fresh fruit door is sometimes left open. Explain to customer that door does not have a self close feature and must be actively close by whoever opens the refrigerator. Both doors should be completely open and completely closed east time refrigerator is accessed. Job complete

"Arrived on site to test unit for not no drain no power, tested unit found it full of water control unresponsive and shorted drain pump, removed all water, replaced control and drain pump, tested unit through diagnostics, all components engaging properly, unit is now functioning as designed, no leaks detected job complete"

"Arrived on site and found customer experienced F8E4 error, removed lower kick plate and found water in tray. Removed water and set dishwasher to run on a normal cycle and observed it for 30 min and didnt see any leaking. Customer will continue to monitor operation and if a callback happens all possibilities for leaking should be ordered. Job complete"

"Arrived on site and inspected dishwasher and found noise customer is hearing is wash motor running. Sound is measured at 42-46 db on decibel meter. Explained this is normal and it will happen during the entire cycle and cannot be changed, reported customers experience to tech line dishwasher is operating as intended. Documented with techline, 7735795820"

"Arrived on site for not igniting correctly and orange tips on all burners. Upon arrival inspected unit and tips of all burners are yellow and right front burner not igniting properly. Replaced front right burner and test and now igniting properly. As far as the yellow flame tips, inspected all burners and conversion was done. Found that the customer is using a humidifier in the home. Explained that the humidifier changes the air quality causing the yellow tips. No leaks present at this time. Job complete"

"Arrived on site to install previously ordered parts. Replaced right and left housing,both covers,2 positioners, and both adjusters. Top rack now slides in and out correctly . No leaks present at this time. Job complete"

Arrived onsite for oven with long preheat times. Upon arrival inspected unit. Ran bake cycle and did not attempt to ignite. Tried broiler and same. Disassembled and found wiring harness not secured and panel pinching harness. Secured harness. Tested unit and unit is functioning properly. Job complete

Arrived onsite to replace faulty control board. Replaced board and tested. Unit is now functioning properly. Customer will monitor. Job complete

Arrived onsite for refrigerator dented door. Upon arrival inspected unit for damage. Found that unit did not need door replaced. Job complete

Arrived onsite and found some noise and shaking due to the rotor bolt being loose. Restored by securing bolt. Calibrated and advised customer on repair and use and care. All checks good.

Arrived onsite and replaced the modules and display to repair unit with module failure. Now the unit is presenting f63 error and c91 errors. Called techline to report issue and spoke with sterling. Sr#7735792109Assisted with configuring as the error codes were a result of incorrect program being assigned. Programmed correctly and tested function all is operating as designed.

Arrived on site to diagnose a microwave that is making unusual noise. Found fan blade out of round and it's rubbing on housing. Replaced fan motor assembly and tested unit. Found all is functioning properly at this time.

Arrived on site and installed new spark module and igniter to resolve poorly igniting burner. Tested unit and found drastic improvement in frequency of lighting attempts. Advised customer there are no simple adjustments that we can make to adjust the position of the manifold pipe or valves. Unit working as designed at this time. Repair completed.

"Arrived on site for washer not completing cycles. Upon arrival confirmed issue and found f1e1 in diagnostics. Found unit had stable and correctly polarized outlet, and found ACU just randomly stopping. Replaced ACU and reassembled and tested unit, found no leaks and washer working as designed. Call complete"

Arrived on site for range not turning on. Upon arrival confirmed issue and found no power to unit and breaker tripped. After further disassembly I found broil element harness had made contact with chassis frame. Required harness connection and found unit could work as designed with no failures. Call complete

"Arrived on site for washer not completing cycles. Upon arrival confirmed issue and found f1e1 in diagnostics. Found unit had stable and correctly polarized outlet, and found ACU just randomly stopping. Replaced ACU and reassembled and tested unit, found no leaks and washer working as designed. Call complete"

Arrived on site for a refrigerator that does not have any legs. Inspected unit and work area. The customer advised the installers were having a hard time getting the unit leveled. They advise that they needed a new feet for the refrigerator. Did advise the customer that this unit only has rollers not feet. Did adjust the rollers on her unit to level out her refrigerator. The unit is working as designed. Call complete.

Arrived on site to test unit for handle coming off. Test unit and found loose handle. Secured handle correctly testUnit and unit test good job complete.

"Arrived onsite for a MW that is showing F2e1 key stuck. Upon arrival I found this cod stored, I the power cycled unit as per tech sheet and tested the unit and found the code came back. I replace the control and tested the unit using a cup of water and hearing it up do 30sec. And then again for a minute and the unit performed with out issue. The unit was not connected to Wi-Fi and the customer wished it to be so, I gave the customer the whirlpool Wi-Fi team number and advised them to contact them for help. Job complete."

"Arrived on site for a DW that is not filling with water. Upon inspection I found that there was no codes stored, I ran a diagnostics cycle and found that the unit operated normally. I then started a normal cycle and found the the unit contained to operate as before. I did briefly go over detergent and rinse aide use. Un it operating as designed. Job complete."

Arrived on site to install previously diagnosed parts. Upon arrival I installed new ice box ice door and ice maker. And tested unit and found unit operating as designed. Job complete.

Arrived onsite for a DW that will not wash. Upon inspection I found 4fe3 stored upon running a diagnostic cycle I found that the sump&motor did not run. I replaced the sump&motor and tested the unit several times and found unit operating as designed. No leaks job complete.

Arrived on site for door concerns. Adjusted hinge assembly tested door operation unit working as designed customer concerned about door swinging open when opened a little over 90? informed customer that is the design of the unit.

"Arrived on site. Removed freezer door,slides and brackets,added adhesive to liner gaps between plastic liner and cabinet,installed new slides,brackets and freezer door checked door seal good."

Arrived on site for icemaker noises. Tested unit and found a bad icemaker. Replaced with new one and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.

"Arrived on site to test unit for LO/LF error code, tested unit found hot water line kinked restricting proper water flow, adjusted water lines and tested, all components are now functioning properly, no leaks detected job complete"

"Arrived on site to test unit for ice bin not coming out, tested unit found ice bin release is functioning properly, demonstrated to customer 15-20 times, advised customer to try removing bin and noticed that the button is not being pressed hard enough, advised customer to press in the middle of button for proper release, unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for RC not cooling, tested unit found FC evaporator completely frozen over, heater not engaging in diagnostics, defrosted evaporator, replaced control, defrost thermistor and UI as precautionary, tested unit, heater is now engaging, and evap deva good frost pattern, u it is now running as designed, advised customer to allow 24 hours before loading items in unit, job complete"

"Arrived on site to test unit for not spinning clothes out. Found errors f0e5(off balance) and f0e9(off balance pause). Completed diagnostic cycle with no issues. When selected heavy duty cycle, most common used setting, noticed spin was off. Per device pointer W11617330 advised on loading procedures. Spoke with Techline and was advised to replaced capacitor as a precautionary. No leaks detected. Job complete. SR#7735790103"

Arrived on site to test unit for door falling off and burners not igniting properly. Found left side door hinge was not set into place properly and lock engaged. Disengaged lock and set door properly. Door now working as designed. Adjusted burner heads as stated in service pointer W11643965. Burners now working as designed. No leaks detected. Job complete. SR#7735716415

"Arrived on site to test unit for upper rack wheels broken. Replaced adjusters, unit working as designed. Job complete."

"Arrived on site to test unit for not spinning/agitating. Found motor was humming when spin and agitate activated. Replaced bad run cap, calibrated unit, unit now working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for excessive shaking, tested unit found feet has been extended all the way out causing is to wobble, adjusted feet and leveled unit, tested in high spin, unit is now functioning properly, has a little vibration but within whirlpool standards, all components tested good in diagnostics, job complete"