Near Cedar Park, TX 78613
Cliff
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site to replace dispenser, stop, pump, and adjuster for dishwasher. Installed all parts and tested dishwasher. Found all is functioning properly at this time. There were no leaks found at this time of service."
Near Leander, TX 78641
James
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH53520CS2 Arrived on site and tested operation. I found the unit is not recognizing the door opened or closed. Tested switches and found contacts to be damaged on all 3. Installed new switches and interlocks to correct issue. Tested operation. Unit now working properly. Job complete
Near Wimberley, TX 78676
Robert
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on job to replace sump and motor. Found wire to motor damaged will need harness to complete.; ordrng 1 W10834761 (HARNESS )
Near Georgetown, TX 78626
Thomas L.
Job Details: 02/14/2019
DRYER WHIRLPOOL WED95HEDU0 arrived on site for noisy dryer operation. Found that the belt idler pulley has failed and is creating the noise condition. Installed dryer repair kit and vacuumed out the unit. Tested and noise levels are now normal. Dryer venting and house venting are clean.
Near Cedar Park, TX 78613
Lou
Job Details: 02/14/2019
DRYER WHIRLPOOL WED8000DW4 "arrived on site to inspect dryer noises. Upon further inspection, I found that the blower wheel was broken and warped. I removed ad replaced the blower wheel and tested and unit operated as designed with no noises. No lint observed during service, job completed."
Near , TX 78653
Luis
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for wheel issues on front roller. Found roller assembly on left side missing pin rivet and clip for pin. Ordering new rivet and hitch. ; ordrng 1 W11251741 (CLIP HITCH) and 2 WPW10475495 (ROLLER)s and 3 Wp2179826 (PIN RIVET)s
Near Austin, TX 78705
Luis
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for no ice. Found ice stuck between icemaker and shutoff arm causing icemaker not to cycle. Removed jammed ice,adjusted water level on icemaker, icemaker ran through a cycle dumped ice and filled with water unit working as designed"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 02/14/2019
WASHER MAYTAG MHW4300DW0 "Arrived onsite for customer complaint of front load washer not completing cycles. Ran diagnostics and found error code F8E3 (Water Inlet), and F9E1 (Long Drain). Removed front panel and inspected drain trap. Found items in drain trap. Clear trap and reassembled. Ran test cycle. U it now fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78701
Leonardo
Job Details: 02/14/2019
OVEN KITCHENAID KSGG700ESS0 Arrived on site to to replace board. Replaced board test unit and unit working correctly no error codes. Turned oven on and fan coming on job complete.
Near Round Rock, TX 78681
Lou
Job Details: 02/14/2019
WASHER MAYTAG MHW9000YG0 "arrived on site to inspect washer leaking. Upon further inspection, I placed the unit in diagnostics and found error code F9E1. I cleared the code ad when I opened the door to inspect the drainage area of the bellow I found a pair of glasses and ball of lint blocking the drain ports. I ran the unit through diagnostics and it operated as designed with no error codes. Due to the amount of mold building up on the bellow, the door is leaking at the bottom and onto the floor as there is evidence of a leak on the front panel under the door and on the drawer under the door. I quoted the customer $373.59 for service/labor fees and cost of the bellow. Customer agreed to the repair and paid in full. I am ordering the bellow and scheduled return service for 02/15/19. No water leaks observed during service.; ordrng 1 W11173361 (BELLOW)"
Near Austin, TX 78732
Paul
Job Details: 02/14/2019
WASHER MAYTAG MAT20PRAWW0 Arrived onsite for the washer not completing the cycle and not spinning the clothes out. When I arrived I found the unit unplugged. I plugged the unit in and the drain pump started running with no water in the unit. I pulled the pressure tube off the control and blew thru it to clear the line. I reattached the tube to the control and the pump stopped. I ran the P-03 Quick Overview rest and the unit worked as designed. I advised the customer on detergent amounts because I suspect sudsing causing the control to think the tub has water in it. I found the customer using Kirkland detergent and I explained that this detergent is bad about sudsing. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Taylor, TX 76574
Wesley
Job Details: 02/14/2019
OVEN GE PT7800SH6SS Arrived on site and found door glass cracked. Ordering door assembly to repair. All else checks good. Office to review and reschedule. ; ordrng 1 WB56X21260 (door asm & removal t)
Near Austin, TX 78723
Joseph C.
Job Details: 02/14/2019
MICROWAVE JENN-AIR JMC2430DS01 "Arrived on site for “F2E0 error code” complaint. Inspected unit and found faulty control panel. Removed and replaced control panel. As I was setting customer preferences, F6E6 error code flashed. Exchanged appliance manager and still receiving error code. Code not found in tech sheet. Ordering new control panel, appliance manager and harnesses. Request second man for call as unit is hardwired to house and mounted too high for oven dolly. Office to set return schedule, due to request for second tech.; ordrng 1 TWOMANCALL (TWO MAN CALL) and 1 W10524303 (harns-wire) and 1 W10815465 (cntrl-elec) and 1 W11229663 (CONTROL PANEL)"
Near Austin, TX 78744
Luis
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for cooling issue. Found unit not defrosting. Ran diagnostics bimetal incased in ice and reading open. Diagnosed failed bimetal,defrosted evaporator replaced bimetal reassembled unit checked air flow good."
Near New Braunfels, TX 78130
Robert
Job Details: 02/14/2019
RANGE AMANA AGR5330BAS3 Arrived on job for complaints of door gasket. Adjusted gasket to proper position.
Near Kyle, TX 78640
Robert
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on job for complaints of noise. Found icemaker arm in incorrect position getting stuck.Repositioned arm and got unstuck,noise went away."
Near Cedar Park, TX 78613
Lou
Job Details: 02/14/2019
DRYER WHIRLPOOL MEDC215EW1 "arrived on site to inspect dryer shutting off mid cycle. Upon further inspection, I verified voltage to the outlet, cord, and terminal block. Customer advised that the unit tripped the breaker on a couple of occasions and the timer has been replaced recently. I removed the back cover and inspected the element and found the metal plate inside the element was badly warped and appeared that it could begin to crack. I checked ohms and it was good as were the coils. I removed and replaced the element and tested the unit and it operated as designed. No lint observed during service, job completed."
Near Round Rock, TX 78665
Wesley
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT920SADM3 Arrived on site and found unit had over sudsing and f7e1 condition. Reset and tested. Found heater function restored. Advised extensively on use and care and instructed on vinegar wash. Customer selected second year call back warranty.
Near Austin, TX 78717
Lou
Job Details: 02/14/2019
RANGE WHIRLPOOL WFG505M0BS3 arrived on site to inspect range cooktop burners. I tested all five burners and all came on as designed except for the front right burner. It was intermittent as it would take a little longer to ignite. I replaced the cap and tested and it continued to do the same. I replaced the burner head and the burner began to operate as designed. I found that the oven light had gotten grease on it and burnt out. I am ordering an oven light and having shipped directly to the customer. No gas leaks detected during service.; ordrng 1 W10888179D2C (bulb-light)
Near Belton, TX 76513
Al
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived to install previously ordered part. Removed and replaced the ice bin assembly and unit tested as designed. JOB COMPLETE
Near Leander, TX 78641
Lou
Job Details: 02/14/2019
DRYER WHIRLPOOL WED8000DW3 "arrived on site to inspect dryer not heating. Upon further inspection, the customer advised that another repair company had replaced the element recently and advised her that it would need the cutoffs. I turned the unit on and the element did not illuminate. I tested the fuse, thermistor, cutoffs and element. I found that the thermal cutoff had shorted or arced and the element was showing to be open. I replaced the cutoff and element and tested and still no heat. I tested the high limit thermostat and it showed to be open. I am ordering the high limit thermostat and main harness, due to the cutoff arcing. Office to schedule return service. No lint observed during service.; ordrng 1 W10777438 (harns-wire) and 1 WP8557403 (thrmst-fix)"
Near Buda, TX 78610
Leonardo
Job Details: 02/14/2019
OVEN WHIRLPOOL WFG550S0HZ0 "Arrived on site to test unit for oven not igniting. Test unit and found igniter trying to ignite but not hitting the bake burner. Replaced ignitor test unit and unit test good, heated oven to 200 and oven turning on and off job complete"
Near Austin, TX 78738
Luis
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for rust on both doors. Found excessive amount of rust on doors,used cleaner to remove rust. Cleaner removed most of rust found spots on both doors where rust could not be removed. Called partner team of replacement of doors,talked to Tiffany from partner team. Per Tiffany customer needs to provide proof of purchase and in Purchase date to have doors replaced under 1 year manufacture warranty. Gave customer email service@applianceexpresstx.com to email receipt to proceed with door replacement"
Near Waco, TX 76710
Al
Job Details: 02/14/2019
DRYER MAYTAG MEDB835DW4 "Arrived to inspect dryer with L2 error code. Hooked the unit up, ran diagnostics, confirmed and cleared the error code. Unit now operates as designed.JOB COMPLETE."
Near Georgetown, TX 78626
Steve C.
Job Details: 02/14/2019
RANGE WHIRLPOOL WFG550S0HZ0 Arrived on site for the units right front burner will intermittently not ignite. Tested the unit and found the right front burner is not working properly. Replace the burner head and the cap kit. Tested the unit and the unit is working properly. No gas leak present.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for customer complaint of top load washer leaking oil from bottom. Found seals on gearcase leaking causing oil to leak out and grind. Removed and replaced gearcase,actuator,capacitor, cam kit and belt. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Killeen, TX 76542
Arthur B.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB05 "Arrived onsite for customer complaint of SxS refrigerator not cooling. When arrived found no refrigerant in system. Found dye on welds on compressor. Removed compressor. Installed process stub and compressor using braising methods. Vacuumed unit down to -25psi. Charged unit with 5.25oz of R134a refrigerant. Powered up unit. Found good frost pattern in evaporator. Advised customer to wait 24hrs. If no cool,will need to call Techline to document possible leak in the cabinet. All water connections were dry at time of service."
Near McQueeney, TX 78123
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site. Check for latch issues. Found error code for bad latch. Replace latch assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near McQueeney, TX 78123
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site. Check for latch issues. Found error code for bad latch. Replace latch assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near McQueeney, TX 78123
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site. Check for latch issues. Found error code for bad latch. Replace latch assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78748
Luis
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for no ice. ICEMAKER not running though a cycle reinstalled icemaker powered unit on icemaker ran through a cycle and filled with water unit working as designed.
Near Austin, TX 78738
Luis
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for door issue and door bins. Found gaskets to bins off,attempted to install gasket found gaskets not inserting correctly to bin cutout will need to replace complete bins. Found door slightly opening when closing left side door with mullion heater. Tightened screws at upper hinge will need to remold gasket on return visit. ; ordrng 2 W10798556 (BINS )s"
Near Hutto, TX 78634
Wesley
Job Details: 02/14/2019
DRYER WHIRLPOOL WED8500DW3 Arrived onnsite and found poor airflow causing intermittent moisture squealing. Advised customer on correcting airflow problem. All else checks good.
Near Austin, TX 78727
Wesley
Job Details: 02/14/2019
RANGE KITCHENAID KSGG700ESS1 Arrived onsite and found unit operating as designed. Corrected alignment as much as possible to customer preference. Bezels are coming off at prior repair. Ordering bezels and per customer sending d2c; ordrng 1 W10814133D2C (bezel-knob)
Near Taylor, TX 76574
Tyler B.
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDF550SAHS0 "Arrived on site for unit not drying.found control. Not sending voltage to heater unit will need control to complete, no leaks on site; ordrng 1 CNOTE (OFFICE RS) and 1 W11230457 (CONTRO)"
Near Austin, TX 78723
Scott
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site for dishwasher not getting any water . Found dishwasher has separate shutoff from sink tap . Turned water on and unit is now filling . Ran diagnostics , all checked normal . Nonwater leaks detected at time of service .job complete"
Near Del Valle, TX 78617
Joseph C.
Job Details: 02/14/2019
RANGE AMANA ACR4503SES0 "Arrived on site for “overheating big burners” complaint. Per my previous diagnosis, removed and replaced LF and RR infinite switches. Tested unit. Unit is performing as designed."
Near Manor, TX 78653
Joseph C.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Arrived on site for “rusted freezer door and bent handles” complaint. Per my previous diagnosis, removed and replaced freezer door and all handles. Unit is performing as designed. No leaks detected, at time of service."
Near , TX 78628
James
Job Details: 02/14/2019
OVEN WHIRLPOOL WFG550S0HZ0 Arrived on site and tested operation. I found the average temp is 405 when set to 400. Unit is baking with in parameters of set temp. I did find baking sheet staked up in lower storage that may have been grounding out the igniter. Instructed customer of issue with having too many pans in lower drawer and that they should be only stacked level with the side of the bin to prevent them sliding back and grounding out the igniter. Unit working properly. Job complete
Near San Marcos, TX 78666
Robert
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL ED5VHGXMQ11 "Arrived on job for complaints of ice maker not working. During harvest mode not calling for water. Replaced ice maker,tested functionality and passed. No leaks detected at time of service."
Near Leander, TX 78641
James
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and tested operation. Unit was not running upon arrival. I checked temps and found fresh food at 38 degrees and the freezer at 2 degrees. When the unit started all sounds were normal. Customer concern is unit running constantly. I checked that the condenser fan is running and that the condenser is clean and found to be good. Called tech line and spoke to Mike #7724161935. Per tech line the newer refrigerators will run 90% of the day but are runner at a much lower amperage than older units and will use less electricity. Unit working as designed. Job complete
Near Taylor, TX 76574
Tyler B.
Job Details: 02/14/2019
WASHER GE GTW330ASKWW "Arrived on site for unit screeching . Removed cover and found belt installed incorrect corrected and tested God, no leaks on site"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW01 Arrived on site for unit frosting in freezer section. Found unit would not activate the defrost cycle. Replaced. No water is hooked to this unit.
Near Hutto, TX 78634
Tyler B.
Job Details: 02/14/2019
DRYER WHIRLPOOL WED8500DC1 Arrived on site for noisy unit. Found back roller seized. Replaced with repair kit and tested good.
Near Killeen, TX 76543
Al
Job Details: 02/14/2019
WASHER MAYTAG MVWB725BW0 Arrived to inspect washer UL code. I ran the unit through diagnostic and unit gave same error code. I spun the inner basket and heard a grinding noise from the bearing.
Near Salado, TX 76571
Arthur B.
Job Details: 02/14/2019
REFRIGERATOR GE GFD28GELCDS Arrived onsite for customer complaint of french door refrigerator water filter not going in. Found tabs in filter broke. Removed and replaced filter housing. Found filter will not proper secure. Ordering filter and bypass to complete repair. R/S for Friday 2/15. All water connections were dry at time of service.; ordrng 1 RPWFE (refrigeration water) and 1 WR17X23645 (plug bypass rfid asm)
Near Harker Heights, TX 76548
Arthur B.
Job Details: 02/14/2019
DRYER MAYTAG MED3100DW0 Arrived onsite for customer complaint of dryer taking too long to heat. Ran test cycle and found no air coming outside vent. Advised customer to have venting cleaned out. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78753
Scott
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on site for sparking on rack mounts . Found also mag is bad . Ordering mag cap and diode also touch up paint Pewter ,Plat . Call to set return visit . Parts and labor are covered . Paint is not ,quoted paint 10.00 ordering both colors pick which matches closest . Got paint part from tech line .Sr 7724151514; ordrng 1 4396174 (PEWTER TOUCH UP ) and 1 721133 (TOUCH UP PAINT PLATINUM ) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE ) and 1 WPW10693025 (magnetron)"
Near Round Rock, TX 78665
Thomas L.
Job Details: 02/14/2019
REFRIGERATOR FRIGIDAIRE FFSS2315TS0 Arrived on site for compressor concerns complaint. Customer informed me that the unit is very noisy. The geek squad has worked on the unit multiple times. Compressor has already been replaced for noise and no cool. Today the evaporator fan motor is very noisy as well as the compressor. Customer is requesting that AIG no longer do more repairs on the unit. All water connections are dry.
Near Austin, TX 78733
Cliff
Job Details: 02/14/2019
WASHER WHIRLPOOL MHW3505FW1 Arrived on site to replace tub for washer. Inspected part prior to doing repair and found tub cracks around drain port. Office will need to re-order tub and set return date.; ordrng 1 CNOTES (2 TECHS& 2 HOURS) and 1 W10901030 (tub-outer)
Near Austin, TX 78758
Cliff
Job Details: 02/14/2019
OVEN WHIRLPOOL WEE510S0FS2 Arrived on site to No say range with a broken trim piece. Found handle mounting trim broken on right side. Replaced trim and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78702
Luis
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for no cool in fresh food compartment. Found damper closed not allowing air into fresh food. Ran diagnostics damper working correctly,ran thermistor test. Thermistor in fresh food reading open,per tech support checked continuity,found good reading from thermistor to J3 pin 1 connector white/blue trace,no reading from other wire to J3 pin5 white/orange trace broken wire in cabinet unit is unrepairable. Sr# 7724168547"
Near Georgetown, TX 78626
Steve C.
Job Details: 02/14/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for the unit will not turn on. Customer advised the cooktop works but no display. Tested the unit and found the power cord cord prong was bent. Re-adjusted the power cord and tested the unit. Unit works properly and job complete.
Near Hutto, TX 78634
Tyler B.
Job Details: 02/14/2019
DISHWASHER FRIGIDAIRE FFBD2408NS10C Arrived on site for loud unit. Found pump failing causing screeching noise. Replaced pump and tested good. No leaks on site
Near Austin, TX 78703
Luis
Job Details: 02/14/2019
ICE MACHINE JENN-AIR JIM158XYCX0 "Arrived on site for cleaner in pan issue. Instructed customer that after cleaning cycle cap needs to be removed to remove excess water. Ran diagnostics found e thermal drain pump shutting off and powering back on,advised customer pump is failing customer will call back into office if pump fully fails gave estimate for pump.
Near Leander, TX 78641
James
Job Details: 02/14/2019
RANGE WHIRLPOOL WOD77EC0HS00 Arrived on site and tested operation. I found the control panel not responding to inputs properly. Installed new panel and tested operation. Unit working properly and all functions test good. Job complete
Near Fischer, TX 78623
Robert
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on job for complaints of not washing. Found motor 120v no operation. Customer to get with Whirlpool for coverage.
Near New Braunfels, TX 78132
Robert
Job Details: 02/14/2019
WASHER WHIRLPOOL MHW5500FW1 Arrived on job for complaints of water not draining. Determined wl switch is bad. Replace switch and tested
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS970CIDE01 "Arrived back on site for control and motor replacement, replaced motor and tested good, replaced control and tested good, no leaks on site"
Near Taylor, TX 76574
Tyler B.
Job Details: 02/14/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for unit not powering on and also complaint of noise. Found control had failed replaced and unit powered on, during agitation unit would grind, found cam damaged replaced cam and actuator to be safe, tested and tested good, no leaks on site"
Near Leander, TX 78641
James
Job Details: 02/14/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and customer had a load going in the dryer and all sounded correct. Customer stated that the noise was random and did not happen every load. Inspected all components and found the blower wheel to be secured properly, motor is in proper position and the belt and tensioner pulley are properly aligned. The drum is in proper working and the element is in good condition. I was unable to duplicate complaint and the unit is working as designed. Instructed customer that if the sound returns to please take video so that the sound may be identified. Job complete"
Near Austin, TX 78717
Lou
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher not draining. I pressed ad held the start button for 3 seconds to engage the drain pump and when engaged, it sounded as if it were not operating. I placed the unit in diagnostics and it showed error code F8E2-drain motor electrical problem. I cleared the code and continued with testing. The unit operated as designed but failed to drain. I manually drained the water out with my vacuum. I removed and replaced the drain pump and tested again. The unit operated as designed. No water leaks observed during service, job completed."
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
OVEN WHIRLPOOL WOS51EC7AS03 Arrived on site. Replaced console assy and main board. Cycled oven to 350°. All functions tested OK. job complete
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
OVEN WHIRLPOOL WOS51EC7AS03 Arrived on site. Replaced console assy and main board. Cycled oven to 350°. All functions tested OK. job complete
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
OVEN WHIRLPOOL WOS51EC7AS03 Arrived on site. Replaced console assy and main board. Cycled oven to 350°. All functions tested OK. job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Arrived on site for improper cooling conditions. Found that the compressor start device is failing and compressor is not running full time. We can come back Thursday but customer is requesting Friday; ordrng 1 WPW10197428 (start relay)
Near Austin, TX 78746
Leonardo
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site to test unit for kick plate coming off. Found unit missing screw.
Near Austin, TX 78754
Scott
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for control not working . Customer states it went out one night and came back on later the next day . Also wrapper is warped on right side .Will bring back controls to change . Need to check if wrapper is covered . Please call to set return .; ordrng 1 W10845689 (WRAPPER )
Near Johnson City, TX 78636
Brandon
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site for customer complaint of fresh food section not cooling, found defrost issue, ordering defrost components and unit needs to be defrosted. ; ordrng 1 WP12729128 (heater) and 1 WP4387503 (bimetl-def)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for customer complaint of unit not spinning, found unit has the option to have the spin cycle off, that was the issue, I turned on the spin cycle, unit tested good."
Near Georgetown, TX 78626
Steve C.
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit is not drying the dishes. Customer is using rinse aid. Remove the kick plate and found the water has a loose connection on the heater. Secure the connection and assemble the unit. Tested the unit and the unit is working properly. All water connections were dry at the time of service.
Near , TX 78628
Lou
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "arrived on site to inspect microwave noise. Using a cup of water, I tested the unit for 30 seconds. At the end of time, and the fan stopped, I heard the damper drop and the customer advised that was the noise she keeps hearing. I removed the vent cover and placed some sticky foam on the damper so that it wouldn’t continue to hit the fan motor cover and make a rattle noise. I tested the unit again, and the damper is much quieter. I advised the customer of the repair and I retapped/resealed the vent cover using foil tape. Job completed."
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL KDTM404ESS0 "Arrived on site for unit leaking from door. Found unit slightly leaned forward and found food residual jammed up in front of pan causing a poor seal. Removed unit, cleaned all residual food. And leveled unit.
Near , TX 78666
Robert
Job Details: 02/14/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on job for complaints of not powering on. Unit powered on, ran diagnostics no error codes functionality passed. Turned on and off multiple times and ran several tests to try and duplicate problem but was unsuccessful. All operation normal."
Near Austin, TX 78729
Paul
Job Details: 02/14/2019
WASHER MAYTAG MVWC425BW0 Arrived on site for the washer leaking inside. I found the fill valve weeping water. I replaced the fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
James
Job Details: 02/14/2019
MICROWAVE AMANA AMV2307PFS0 "Arrived on site and installed new mag, cap, diode and control. Tested unit for proper operation and found unit working properly. Job complete"
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “unit produces burning oil smell during operation” complaint. Inspected unit and gearcase leaking oil through upper shaft. Broke washplate, during disassembly. Removed and replaced gearcase, worn cam and washplate. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78746
Scott
Job Details: 02/14/2019
MICROWAVE KITCHENAID KEMS308SSS05 Arrived site for microwave not heating . Ran diagnostics and got lost communications error code . Flipped breaker . Unit is now operating as normal .heated cup a water to whirlpool test standard . Job complete .
Near Austin, TX 78733
Scott
Job Details: 02/14/2019
WASHER WHIRLPOOL MHW5500FC1 "Arrived on site for f3 e2 code . Ran diagnostics and only got that error code . Wash cycle did as designed . Did notice a lot of suds . Recommended to do a clean wash cycle and cut back on soap usage . In talking to customer , she has used the unit a few times since reporting issue , she hasn’t had a repeat of error since . No water leaks tree at time of service . Job complete ."
Near Georgetown, TX 78626
Steve C.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived on site for the units display will not turn on on the UI. Remove the UI control and found the cable was not connected. Security connection to the user interface and tested the unit. Unit working properly and all water connections were drawing at the time of service.
Near Austin, TX 78703
Cliff
Job Details: 02/14/2019
WASHER WHIRLPOOL WFW9351YW00 "Arrived on site to finalize diagnosis for washing machine leak. Remove dryer and fully inspected unit. Found no failures to washing machine at this time. Did note customer’s plumbing backing up causing drain to overflow when washer is in drain cycle. Homeowner will need plumber to clear drain to complete repairs. No further repairs are needed by Appliance Express at this time, and washer was left unplugged and disabled. Only charges to homeowner today that were collected was for labor for second technician."
Near Austin, TX 78704
Scott
Job Details: 02/14/2019
DRYER MAYTAG MGD3500FW0 "Arrived on site replaced panel and sticker, mod/ser tag . Tested unit all checked normal . No gas leaks detected and no lint buildup at time of service . Job complete ."
Near Austin, TX 78704
Leonardo
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL KUDC10FXSS5 Arrived on site to test unit for unit starting and stopping with I. 5 minutes. Test unit and found bad control board and found panel turning light on and off on it own. Replaced control board at $187.19 and replaced panel too. Test unit after replacing parts and unit running for more then 5 minutes with out stopping job complete
Near Austin, TX 78730
Cliff
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KSSC48QMS02 Arrived on site to diagnose a refrigerator that is not cooling properly. Unit was off when I arrived at home and I was not able to verify defrost function. Tested all other parts and components and found no mechanical failures to unit at this time. Advised homeowner service fee paid today would apply to any repairs in the next 90 days as we were not able to provide a diagnosis at this time. No leaks were found at time of service.
Near Austin, TX 78734
Luis
Job Details: 02/14/2019
ICE MACHINE JENN-AIR JIM159XYRS0 "6701# gate codeArrived on site for unit shutting off,ran diagnostics found external drain pump powering off diagnosed unit will need external drain pump,removed failed pump,installed new drain pump ran water through pump unit drained correctly and leaks at tubing"
Near Austin, TX 78734
Paul
Job Details: 02/14/2019
COMPACTOR KITCHENAID KTTS505EPA Arrived onsite for the compactor to finish diagnosing after it was pulled out. I found the drive gear broken and jammed. I replaced the drive gear and tested the unit. The unit is working as designed. Call complete.
Near Fischer, TX 78623
Robert
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on job to install pump and motor. Installed ran diagnostics and passed. No leaks detected at time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for the unit is not reaching temperature. Tested the unit and found the sensor ohms is out of range. Replaced the sensor and tested the unit. Calibrated the unit 10 degrees more. Unit works properly and job complete.
Near Austin, TX 78739
Kevin
Job Details: 02/14/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and found dryer is running but timer is not moving, replaced timer and verified it is now moving properly. Took one picture. Also found dryer vent has not been cleaned in at least two years. There is no airflow, removing vent from dryer restores airflow. Dryer is still currently heating and recommended to customer that it not be used until vent is confirmed cleared. Job complete"
Near Austin, TX 78724
Joseph C.
Job Details: 02/14/2019
RANGE WHIRLPOOL WEC310S0FB1 "Arrived on site for “sparking and popping noises from unit and cutting off breaker” complaint. Inspected unit and found mass of burned wires at harness(behind console. Found numerous roaches on burned control, as well. Spoke with Austin, at techline(7724167347) and Natalie, at Safety(7724149912). Not allowed to proceed with ordering parts or repair unit until invoice provided for insect abatement. Left breaker off and unit unplugged."
Near Austin, TX 78732
Cliff
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to replace pump and screen for the dishwasher. Replace both parts. Tested dishwasher and found all is working properly at this time. There are no leaks found at time of service.
Near Lorena, TX 76655
Al
Job Details: 02/14/2019
WASHER MAYTAG MVWB865GW0 Arrived to inspect washer not filling up properly. Confirmed the complaint and removed and replaced housing. Reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.
Near Blanco, TX 78606
Brandon
Job Details: 02/14/2019
WASHER FRIGIDAIRE FFLG3911QW "Arrived on site to replace MCU, main harness, and secondary harness, after replacing, unit tested good."
Near Elgin, TX 78621
Wesley
Job Details: 02/14/2019
WASHER MAYTAG MVWB300WQ0 Arrived on site and installed new bearing due to failed bearing. Repair textbook perfect with no complications. All checks good. Unit is now operating as designed.
Near Austin, TX 78757
Cliff
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site to replace main control, user interface, and RC evaporator wiring harness. Replaced all three parts and tested unit. Found all is functioning properly at this time. Water was not hooked up to wall at time of service."
Near Austin, TX 78745
Leonardo
Job Details: 02/14/2019
RANGE AMANA AGR5330BAS Arrived on site to test unit for flames turning off when on low. Test unit and removed front panel and valve to adjust flames. Adjusted flames test unit an dunit test good no leaks present at this time.
Near Georgetown, TX 78626
Arthur B.
Job Details: 02/14/2019
DRYER WHIRLPOOL WET4024HW0 Arrived onsite for tenant complaint of dryer turns on and shuts off. Checking incoming voltage and found only 120v coming to unit. Advised breaker or wall outlet will need to be checked. No other issues found. Dryer vent clean of lint at time of service.
Near Round Rock, TX 78665
Jonathan
Job Details: 02/12/2019
VENTHOOD UNKNOWN UXT5530AAS3 Customer not available for service. Contacted office to have customer reschedule. ; ordrng 1 SEENOTE (NEEDS TO RESCHEDULE )
Near Lorena, TX 76655
Arthur B.
Job Details: 02/12/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.
Near Austin, TX 78745
Leonardo
Job Details: 02/12/2019
DISHWASHER IKEA IUD8555DX0 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter. Ordering new sump and motor W10902326. Office to reschedule. ; ordrng 1 W10902326 (PUMP AND MOTOR)