Arrived on site for a dishwasher not working. Upon arrival I found the UI was responsive but it would not start a cycle. I found the lid latch not catching and it not allowing the door to close properly. I gained access to the latch and found it not working. I replaced the lid latch and then put the unit into diagnostics mode and found stored error codes F5E1 for door stuck open. I ran a test cycle and found the unit running as designed. Call complete.

Arrived on site for for dishwasher not draining . Found standing water in tub. Motor would humm but blades wououldnt spin . Replaced drain pump motor . Unit is now draining properly . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete .

Arrived on job for complaints of not finishing cycle. Found the lid latch not working properly. Replaced lid latch and test. No leaks detected at time of service

Arrived on site to diagnose a washer that is not responding to user input. Found console not consistently responding to touch. Office to schedule return appointment. ; ordrng 1 W11095623 (Console)

Arrived on site to replace light switch and nut. Replaced switch went to install new nut but nut is to small for switch. Parts department will have to research office to reschedule. ; O-emld tckt

"Arrived on site to replace hinge, after replacing, unit tested good."

"Arrived on site and confirmed washer has bearing failure noise. Will need two technicians, and two hours to complete repair; O-emld tckt"

Arrived on site to diagnose a refrigerator with a freezer light not working. Found failed bottom left led module in FC and replaced it. All is working properly at this time and no leaks were found at time of service.

"Arrived on site and replaced evaporator cover, returned power to refrigerator and it is now operating properly, job complete"

Arrived onsite for a dishwasher to replace the previous diagnosed parts. I found the heater checking good at 13 ohms and the high limit closed. Upon further testing in the diagnostics cycle I found the F7E1 error code but the unit was heating as designed. I inspected the sump and found both filters clogged with debris and the OWI caked over with debris. I explained to the customer how to clean and maintain the filter area and showed mr the unit was heating. Call complete.

Arrived on site to test unit for no power. Found unit getting 120v but no display. Replaced microwave test unit and unit test good job complete.

Arrived onsite for the refrigerator/ freezer not cooling. During testing found that there is no frost pattern on the evaporator and the compressor is running. It is noisy. This happened after the winter storm which the customer was part of the rolling blackouts. Will need a sealed system repair.

Arrived onsite to replace previously diagnosed parts. Replaced main control and panel. Tested unit and unit is functioning properly. No leaks present at this time. Job complete

"Arrived on site to replace timer from previous diagnosis. Verified timer was needed. Replaced timer, tested unit, unit works good. Job complete."

Arrived onsite for microwave not powering on. Upon arrival found unit fuse was open. Replaced unit fuse and tested. Unit is now receiving power. Preformed heat test. Unit is now operating as designed job completed.

"Arrived on site to diagnose a refrigerator that is not cooling. Found possible leak in unit and failing compressor. Compressor, drier, and process tube will be needed to repair unit. Office to have call authorized and set return appointment for 2 hours.; ordrng 1 5304511983 (Compressor) and 1 W10913906 (Drier) and 1 Tj90af8404 (Stub) and 1 2hourjob (2 hour job) and 1 Authoneeded (Autho needed)"

"Arrived on site for customer complaint of unit not keeping time and turning on by itself, found failed control, I replaced control, unit tested good."

"Arrived on site to inspect washer for not filling, upon inspection found the inlet valve broken at hose. Replaced valve and tested for issues, no leaks found. Complete"

Arrived on site to install previously diagnosed parts to resolve screeching sound coming from bottom of unit. Installed new belt splutch and motor to resolve. Retested with agitate and high speed spin and found no noise remaining. All is working as designed. Call complete.

"Arrived on site to inspect washer for not spinning during bedding settings, checked all functions and found the washer working to specs, spoke with Austin at Techline Sr # 7730289472.....Unit worked unloaded on bedding settings. Instructed customer on proper use. Complete"

"Arrived on site for refrigerant leak. Replaced fresh food evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good.

"Arrived on site to inspect fridge for not having filter installed, upon inspection found the filter missing, replaced filter and tested. Complete"

Arrived on job for complaints of leaks from behind refrigerator. Found valve cause of leaking. Ordering correct part. ; ordrng 1 W10865826 (valve)

Arrived on site to install new upper broil element to resolve broken element. Replaced with new and retested. Verified broil element glowing red hot and working as designed.

"Arrived onsite for unit not powering on. Checked voltage to unit, getting 120v. Checked fuse, fuse gave good continuity and filter board got good ohms. Did not have control board sent with me. Need to re order control. Office to reschedule ; ordrng 1 W10892389 (cntrl-elec)"

Arrived on job for complaints of no heat. Found fuse open.After replacement test operation.

Arrived onsite for previously diagnosed parts. Upon replacing unit valve found tube between regulator was damaged. Ordering new one office to reschedule upon receiving part.; ordrng 1 W10512963 (Tube)

Arrived on site for fridge making a noise. I inspected the unit and. Work area. I tested the diffuser and found it making a rattling noise every time it opened. I replaced the diffuser and retested it. It is no longer making the noise. Job complete.

Arrived onsite to replace door and latch and switches. Upon looking at the new door. The door latches were broken. Need to order a new one. ; ordrng 1 WB56X32785 (DOOR ASSEMBLY )

arrive on site for a dishwasher or draining. I put unit into manual drain and did not her the drain tube on at all. I then tried resetting the unit at breaker and it still did not drain. I put the unit into diagnostics mode and found stored error codes F9E1 for no drain. I ran a test cycle and it ran through fine with the exception of no drain. I found a bad drain on the unit and replaced. I ran a test cycle again and the unit drained as designed. No Leaks after service. Call complete.

"Arrived on site and inspected dryer noises.Lifted the cabinet and powered it on and found the loud banging was due to the Terminal block was completely burned at the harness and also at the cord, when accessed through the back.

"Arrived on site for refrigerator that?s not cooling properly in either section. Inspected unit and work area. Video called DW and advised her that there is no model and serial tag for this unit. The customer did advise that they had one at one point but don?t know what happened to it. The refrigerator appears to have had prior sealed system work and confirmed the unit was low on refrigerant. The low pressure was sitting at -16 psi and the high side was at 106 psi.

"Arrived on site to inspect range leaking gas. Upon further inspection, I turned the gas supply on and tested the cooktop and oven burners and all operated as designed. I pulled the unit from the wall and using my liquid gas leak detector, I tested all gas line connections and the regulator and found no evidence of a leak. I lifted the cooktop and as soon as I raised it up, I could sense a strong smell of gas. I tested all burner connections with the liquid gas leak detector and found no leaks. I checked all connections and found the front left gas line connection to the valve was loose. I tightened all connections at the cooktop, as well as, all connections at the back of the unit and retested. No leaks found. I retested the cooktop burners and found no further gas leaks and could not sense any further smells. Recommended that the customer start the oven on Bake at 350 degrees and let it heat up for approximately 30 minutes or burn off the newness of the unit as it will smoke. Recommended they turn on the venthood while doing such. No further gas leaks detected at the end of service, job completed."

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer had the unit pulled out from its space and advised that the noise sounded as if it were coming from the compressor area. They had placed a sponge in between the compressor and chassis. I removed the front toeplate and found the piece of cushion in between the coils and the support bar under the coils was deteriorated and the coils were sitting on the support and rattling when the unit was not level or when the compressor was on. I placed a piece of sealant, from a previous job I had left over, in between the coils and support and when the unit came on from defrosting and the compressor was on, the unit was quiet.

Arrived on site for a dishwasher not draining properly and not washing correctly. When I performed a manual drain it ran as designed. I put unit into diagnostics and found stored error codes F9E1 for no drain. I cleared stored error codes. When I removed the toe plate I found significant water and moisture under unit. During the test cycle I could see water leaking from diverter and sump area. I also could hear the diverter not switching between wash arms and humming excessively loud. I found the drain working as designed however. Customer will need a new sump and motor for repair. I installed the new sump and motor. I then ran a diagnostics cycle and the unit ran as designed. I observed the bottom of the unit to verify no more leaks were present. There were no leaks observed at end of service. The unit is now working as designed.

Arrived on site for a dishwasher not draining properly and not washing correctly. When I performed a manual drain it ran as designed. I put unit into diagnostics and found stored error codes F9E1 for no drain. I cleared stored error codes. When I removed the toe plate I found significant water and moisture under unit. During the test cycle I could see water leaking from diverter and sump area. I also could hear the diverter not switching between wash arms and humming excessively loud. I found the drain working as designed however. Customer will need a new sump and motor for repair. The customer accepted and I installed the new sump and motor. I then ran a diagnostics cycle and the unit ran as designed. I observed the bottom of the unit to verify no more leaks were present. There were no leaks observed at end of service. The unit is now working as designed.

Arrived on site to diagnose a washer that is not filling properly. Found screen on cold water valve clogged preventing proper fill. Cleaned valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to inspect fridge for not producing ice, upon inspection found the auger misaligned, realigned the ice box and all functions returned. Complete"

Arrived onsite to replace the part ordered by previous tech. Replaced part. Still was having issues with water. Upon further investigation of the unit. Found that the unit is not getting enough water. Need to replace water valve. Customer could not get water to turn off. Customer knows that the water needs to be shut off before continuing any further. Customer will call back when water issue is resolved. Asked for Jl to return to complete the service.

Arrived on site for cook top burner not lighting. I inspected the unit and work area. I found the cooktop switchs not engaging properly and the spark module only sending spark to a couple of the igniters. I spoke to the customer about the cooktop needing the spark module and all 4 switches. ordrng 4 iWB24T10071 (Igniter switched)s and 1 WB13K25 (Spark module)

"Arrived on site to install previous diagnosed parts. I gained access to the drain pan in RC and found it was not bowed. The fresh food area was retaining a large amount of water. I got a cup of water and found it flowing to drain hole fine. However it was not draining. I gained access to the drain pan in back of unit and it was completely dry. I took off the drain tube and still no water came out. The drain tube had perfect seal as well. I tried steaming through the drain tube from top and bottom thinking there may be ice build up, but the steam just aggressively splashed back at me. The unit would still not drain. I ran wire through and could not find the obstruction. I called techline and spoke to Andrew and received SR# 7730288301. We found that the drain tube collapsed on the inside

Arrived onsite for the dishwasher leaking water. Ran diagnostics and found no issues with the dishwasher. All functions tested good and no leaks detected complete.

"Arrived on site to replace fuse, after replacing, unit tested good.

"Arrived on site for customer complaint of unit leaking refrigerant out after they reversed the doors. Called Techline, found leak coming from lower left side when the screws were put in place to secure the left side hinge. Chris from from techline heard the hissing over the phone.

Arrived onsite for the dryer door not closing properly. Replaced the inner door and all functions tested properly. Complete.

"Arrived on site to diagnose dishwasher customer says is leaking on the bottom. Ran unit and found a water leak coming from the diverter. Replaced sump and motor and retested. Verified leak is gone and all is working as designed. complete."

"Arrived onsite and found black mold from leaking inlet valve behind ice machine, also I was unable to shut off in order to replace smart valve. Advised that ice machine could be repaired once valve problem was addressed. Office to wait for valve repair confirmation prior to reschedule. ; O-emld tckt"

"Arrived on site and inspected sparking from the light area.Confirmed the complaint and found the sparking occurred when the customer attempted to remove the light underneath the unit and it broke off, causing the malfunction.I accessed the housing and was able to remove the remainder of the old bulb and fix the issue.I inspected the bulb housing and wires and both were good.Customer to purchase another bulb for the unit.Job completedCustomer satisfied"

"Arrived on site for customer complaint of ice machine not working, found failed reservoir drain pump and failed compressor.. Ordering compressor l filter drier, access valve, and drain pump. ordrng 1 WPW10605286 (Compressor) and 1 Cnote (SS tech/office to reschedule) and 1 Cnote (2 hour job) and 1 WPW10489125 (Pump) and 1 Cnote (Parts research non uv filter drier) and 1 W10913906 (Access valve)"

"Arrived on site to install previously diagnosed and ordered parts. Due to the adjusters on the upper rack failing, I removed and replaced the adjuster kit and tested the upper rack. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect dryer for issues drying clothes, upon inspection found the dryer electrodes out of Ohm range, replaced electrodes and tested. Instructed customer on proper use due to mixing of clothes types. Complete"

"Arrived on site for dispenser and light issue. Door not registering open on ui with door open,lights not working,found deli control unresponsive. Removed deli control found damaged Wires at harness and defective control,unit will need a new deli door and deli control. Need autho for door and control. ; ordrng 1 W10815669 (Deli door)"

Arrived onsite for the dryer door not closing properly. During testing found that that the catch was broken. . Replaced catch and door is closing properly.

Arrived onsite for the washer not working. Ran diagnostics and found no issues with the washer. Did a calibration and it tested good. Complete

Arrived on site for refrigerator that had a piece of metal fall out of the ice dispenser area. Upon arrival customer showed me a hex shaped metal cylinder. Upon further inspection I found the metal piece was the shaft that bridges the auger motor to the ice bucket. During diagnostics I could not find any logical reason why how he shaft had fallen from ts position but I was able to reassemble the unit and test the dispenser and found full functionality from auger motor and ice bucket. I informed the customer to let us know if anything changed so we could assist further. Unit working as designed call complete

Arrived onsite to replace previously diagnosed parts. Replaced main wire harness. Tested top burners and oven functions. Unit is functioning properly. Job complete

Arrived on site to diagnose a range making unusual noise when baking. Tested all parts and components and found no failures at this time. Homeowner is hearing burner operation and sound is normal.

"Arrived on site for washer having a lid lock issue. Upon arrival I found unit would power on and enter diagnostics but I couldnt open or close the lid. It was locked and not responding. I was able to eventually upon the lid manually and removed lid lock for inspection found it was damaged in the lock position. After replacing the lid lock I ran the diagnostics cycle manually and found gearcase, motor, washplate and other under cabinets hardware was grinding, and not allowing for a balanced. Office will need to reschedule for rebuild once availability of parts is known. ; ordrng 1 W10752283 (Washplate) and 6 WP8533953 (Screws)s and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W11283592 (Motor) and 1 W10721967 (Cam assem) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W11395618 (Capacitor)"

"Arrived on site for dishwasher not draining and drying the dishes. I inspected the unit and work area. I ran the unit through a diagnostics cycle and found no error codes. The unit operated as designed. The heater drew 8.6 amps and heated. I found the customer using rinse aid. I spoke to the customer about the best practices for loading the dishwasher, and recommended running the hot water at the sink before starting the dishwasher, so it pulls in hot water at the star. Job complete."

Arrived on site to replace trim and bezel. Replaced both parts removed cover for trim and trim was damaged. Ordering new trim office to reschedule. ; ordrng 1 W11025120 (Trim)

"Arrived on site to inspect refrigerator not dispensing water and not making ice. Before scheduling this call, our office troubleshot the unit with the customer and diagnosed the filter and filter head had failed. Upon further inspection, I found the filter was defective and customer agreed to purchase a new filter. I removed and replaced the filter head and put the old filter in and tested and no water came out. I placed the new filter in and at first it dispensed, then began to fail. I advised the customer of my findings and I am ordering another filter head, filter and CNOTE-LSO FOR TRAINING and scheduled return. No water leaks observed during service.; ordrng 1 WPW10394053 (Filter head) and 1 EDR1RXD1 (Filter) and 1 CNOTE (LSO FOR TRAINING)"

"Arrived onsite for refrigerator icemaker not making ice. Upon inspection found faulty ice maker. Had ice in the tray but was having harvest issues. Replaced icemaker, tested unit and unit is functioning properly. No leaks present at this time. Job complete"

Arrived onsite for refrigerator icemaker not making ice. Verified voltage and confirmed 124vac at the unit but unit would not respond. Ordering ice maker and valve just in case. . Office to reschedule.; ordrng 1 WPW10190965 (icemaker)

"Arrived on site for refrigerator with higher temps in unit. Upon arrival customer stated that the refrigerator would intermittently get to about 45?F in RC and 12?F in FC. I tested the temps and found the RC at 44?F and the FC at 11?F. I tested both RC and FC thermistors in diagnostics and both read fine. I tested and could hear the evap fan running, the diagnostics test verified correct RPM, I found the condenser fan motor running, I gained access damper and ran diagnostics and it opened and closed as designed. I had the bi-metal close and the heater turned on. I found frost build up on back of FC evap cover. I gained access to the evap and found ice build up on top. I also found ice build up in return air tube. I cleared the ice and found the frost was building significantly fast back onto the high side. I also could hear the refrigerant chattering and not flowing smoothly. I waited some time and the frost pattern did not go all of the way down. I also found the defrost heater severely warped and touching the evap and sagging to the bottom liner. We will need to get a sealed system tech to check pressure for leak or obstruction and to complete the repair.

Arrived onsite for same issues with the buttons not working properly. Tested unit. Buttons acting erratically. Replaced control. Tested unit. No issues at this time. Job complete

"Arrived on site and inspected the washer and found off balance, basket speed fault. Ran a diagnostic cycle and found basket is spending independently of gear case, attempted to remove washplate and it is seized. It would need to be broken off in order to replace gearcase

"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. Except in the spin cycle as the basket began to make a screeching noise and the tub was shaking vigorously but the basket was spinning as designed. I inspected the motor and found the pulley wobbling. I removed and replaced the motor and retested and the unit continues to shake vigorously. I contacted techline and spoke to JT and advised of the complaint, previous repairs, and repairs done today.

Arrived on site for a microwave that runs a fan while the door is open. Inspected unit and work area. Confirmed customers complaint and removed control panel. Tested the door switches and found the interlock switch at the bottom was not making and breaking. Remove door switch and found a faulty door switch. Replace switch and tested unit. Unit is now working as designed. Call complete.

"Arrived on site and replaced wash motor diagnosed by previous technician, after replacement took a short video during the wash cycle of it not leaking, job complete"

"Arrived on site and inspected front load washer not draining F21 code.Confirmed the complaint and accessed the drain pump and used my shop vac to empty the unit.There was a massive amount of an unknown substance that had been inside the unit for sometime.I got the unit drained, but found the tub bearing is failing.

"Arrived on site. Found no water to reservoir,no voltage at valve,replaced defective pump that includes water sensor,ran diagnostics with new pump,good voltage valve not fully opening,replaced valve good water flow found water leaking from cap replaced cap. Ran diagnostics all test passed,checked tubing and valve no leaks."

"Arrived on site to inspect Icemaker for not making ice and frost issues, upon inspection found the Icemaker auger broken causing shift in Icemaker, shifted Icemaker was spraying water. ordering Icemaker and auger. Office to reschedule ; ordrng 1 WR60X10258 (AUGER )"

Arrived on site for no,cool in fresh food. Temp reading 60? ran diagnostics thermistors passed,fan passed,damper passed,bimetal reading open,removed evaporator cover found excessive ice build up around return vent,removed bimetal checked continuity bimetal reading open. Defrosted evaporator replaced bimetal.

"Arrived onsite for washer turning on by itself. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and all passed. Left unit idle but could not duplicate the issue. Customer stated at night it sounded like the agitation started up when not in use and the lid was up. Checked drain and drain hose, checked pressure hose and all passed. The unit does have a very slow drip from the dispenser to the tub but customer stated unless it’s a severe issue it can be left alone for now. She will just unplug the unit at night. Job complete"

Arrived on site to install previously diagnosed UI. Upon speaking with customer issue happens only when using top oven and only does so every so often when using bake on top oven but happens every time when using broil on top oven. Tested and found blower not coming on when in use. Blower and UI will both need to be replaced. Also instructed customer that issue could have effected main control and will bring on return trip to be safe. Ordering needed part. Office to schedule return trip. ; ordrng 1 WP8303972 (Blower fan) and 1 Seenote (Office to schedule)

"Arrived on site for no cool. Pierced low side pressure reading -20 diagnosed a leak in the system,replaced the evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

Arrived onsite for washer showing UL and not completing cycles. Upon inspection I found no stored error codes in the system. I ran a automatic test cycle and found only cold water coming through when calling for hot. I found that with the unit being upstairs it takes a very long time for the hot water to reach the unit. I inspected the drive system for any wear but everything looked good. I tested damper function and suspension feels good as well. I explained that if the unit thinks hot water is coming through but its not it could alter the cycles and even turn off. I did not hear any abnormal sounds while in spin. The unit is otherwise working as designed at this time and no leaks were detected during of service.

"Arrived on site to diagnose dishwasher that builder said wasnt draining and had water in the bottom. Found drain pump good, but disposal knockout was still intact. Removed knockout and retested. Unit is now working as designed and properly draining with no water leaks found. Call complete."

Arrived onsite for wall oven that wont heat in broil and having trouble getting to set temps. Upon inspection I found the bake element showing good resistance I found the broil element showing open or shorted. I tested he thermal fuse and it tested good. I checked he sensor and it also checked good. I verified correct incoming voltage at the terminal block under a load. Cooling fan running.; ordrng 1 WP9760774 (Broil element)

"Arrived on site for customer complaint of unit leaking, found leak coming from single valve in rear of unit, I replaced valve, unit tested good."

Arrived onsite for the microwave not working properly. Ran diagnostics and found that the vent fan is not working causing the issue. All other functions tested good. Wil need to replace vent fan motor. Ordering parts and office to schedule ; ordrng 1 W11441128 (Blower motor) and 1 W11342846 (Control)

Arrived on site for an ice machine that won’t make ice. Inspected unit and work area. Customer advised that the unit will make one batch of ice but then will not make any further ice. Ran the unit through a nice making cycle and confirm the customers complaint. Spoke to CS and was advised to check for the thermistor. The thermistor read 18.5 kg ohms indicating that the thermistor had not failed. Spoke to GE Techline and spoke to Trevor (no file number). He advised that the issue is with the water level sensor not reading that there was water in the unit already when there wasn’t because he said the unit goes through a diagnostic cycle for the first batch. He advised that once that diagnostic cycle completes that the unit is supposed to go into a normal ice making cycle. Advised to replace the whole pump assembly including the fuel level sensor replaced parts and tested unit the unit began to fill and work as designed. Call complete.

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise which sounded like a fan hitting something. I removed the crisper drawer and found a large block of ice on the RC evaporator cover (photo). I advised the customer of my findings. I pulled the unit out and removed the back cover to inspect the drain tube and found a very small gap in the tube between it and the bottom of the chassis. I sealed the gap with manufacturers approved silicone. Also found that the UI digits are missing (photo). I am ordering the UI, CNOTE-SHIMS, clamps, CNOTE-LSO PER CUSTOMER REQUEST and CNOTE-AUTHORIZATION and will return with all prescreened parts. Advised customer to unplug unit 24-48 hours before I return and to place towels around the unit to catch any overflow of water from defrosting. He customer sign the waiver of damages from defrosting refrigerator. No water leaks observed during service. Upon return, the UI, hv control, RC evap motor/harness, shim the evap drip pan, and secure the RC evaporator will need to be repaired. ; ordrng 1 W11387386 (UI) and 4 CNOTE (Shims)s and 2 W11456069 (Clamp)s and 1 CNOTE (Authorization) and 1 CNOTE (LOS PER CUSTOMER REQUEST)"

"Arrived on site for customer complaint of ice door not working, ice maker not working, and water not working, found multiple failed electrical parts. Found ice door motor, UI, and main control failed, I replaced main control, RJ replaced UI and ice door motor on previous visit, unit tested good

"Arrived on site to diagnose downdraft cooktop with a non functioning fan. Performed diagnostic and voltage checks. Found voltage is proper and running through switch. Checked and found fan motor dead. Office to schedule when we can get fan motor.; ordrng 1 Y706132 (Blower Motor)"

"Arrived on site for customer complaint of unit leaking, found leak coming from defrost drain line being clogged at drain tube extension. I replaced drain tube, cleared ice, unit tested good."

Arrived on job for complaints of not heating. Found the coils are bad and belt tensioner bracket damaged.

Arrived onsite for unit leaking water. Looked at valve to the unit. Saw that the cold water side was broken and the control got water damage. Ordered control to be replaced at the same time as the valve. Office to reschedule ; ordrng 1 W11498796 (CONTROL )

"Arrived on site for customer complaint of unit not spinning or draining, found failed coupler and drain pump, I replaced drain pump and coupler, unit tested good."

Arrived on site to test unit for not heating. Found opened heating element replaced element test unit and unit test good job complete.

"Arrived on site for deli control. Found deli control unresponsive diagnosed broken wires in harness ,replaced harness assembly powered unit on deli control working as designed"

Arrived on site for refrigerator not cooling. Tested and inspected unit and found compressor and fans not running due to failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Arrived onsite to install previously diagnosed parts. I installed the mag cap and diode. I re installed and tested the unit. It is working as designed at this time.

"Arrived on site to test unit for UI not responding/ completely black. Found UI responding as designed upon arrival. Removed UI and inspected connections. Found blue wire on j15-4(UI side) was not fully seated into plug connection. I wiggled harness and was able to replicate issue. Secured wire into connection, tested by wiggling wire harness and UI stayed on. Job complete."

"Arrived on site to install previously diagnosed and ordered parts. Due to the compressor failure, I Removed and replaced the compressor, access valve and hv drier. Vacuumed the system and installed 5.5 ounces of R134a refrigerant. Monitored pressures and all checked good. No water leaks observed during service, job completed. Recommended allowing the unit at least 24 hours to cool to temps."

Arrived on site for washer making a noise. I inspected the unit and work area. I followed service pointer W11520474. I tested the spin and agitation. I found the unit only making the noise during the beginning of the spin cycle. I replaced the control and retested the unit. It still made the noise during spin. I inspected the gear case I found signs of the belt slipping. I replaced the belt and retested the unit. It is no longer making any noise. Job complete.

Arrived onsite for microwave power cord being damaged. Found unit power cord was damaged likely due to power fluctuations during storm in outlet. Found unit control and switches both likely damaged as well. Found unit clean and with very little grease. Unit was just damaged due to electrical surges. Let customer know theyd likely need new switches and control as well as power cord.

Arrived onsite for refrigerator not dispensing water. Upon arrival found unit valve was receiving voltage but was not calling for water. Upon replacing valve also found unit housing was damaged and not allowing water to travel through replaced housing and tested. Unit is now operating as designed. No leaks detected during service. Job Completed.

"Arrived on site and inspected washer and found in diagnostic cycle no water pressure from hot water valve. Found hot water valve is clogged and it is attached directly to Hot water heater which is allowing calcium buildup into the washer. Cleared buildup from screen on hot water valve and attempted test again and it immediately clogged again. This issue will continue to happen until Hot water from source is corrected. All other functions are operating normally, washer can be used on top cold wash. Job complete"