Near Austin, TX 78759
Scott
Job Details: 05/15/2020
OVEN KITCHENAID KOSC504ESS01 Arrived on site for dead oven . Tested and found thermal fuse dead . Replaced and tested . Unit will power up but not heat . Pulled oven out and found and replaced tod fuse . Retested and unit is preheating normally . Job complete .
Near West Lake Hills, TX 78746
Kevin
Job Details: 05/15/2020
DRYER LG DLEX8000V "Arrived on site and found dryer is not heating, disassembled dryer and found heating assembly has failed. After replacing it dryer is not heating properly.
Near Waco, TX 76712
Jonathan M
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL EVL181NXTQ00 "Arrived on site for freezer that would not cool. Inspected unit and work area. Found evaporator fan not running wall unit was cooling. Tested voltage to evaporator fan and found proper voltage. Call complete."
Near Georgetown, TX 78633
Cliff
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on site to replace door gasket for refrigerator. Replaced gasket and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Driftwood, TX 78619
Robert
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on job for complaints of freezer warm. Exposed evaporator in freezer and found ice ball in top right corner. Compressor running and all fans working.; ordrng 1 TJ90SF8404 (TUBE) and 1 W10276644 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Austin, TX 78737
Luis
Job Details: 05/15/2020
REFRIGERATOR MAYTAG MFI2570FEZ08 "Arrived on site for weak ice production. Found ice production only enough to cover bottom of bin,checked freezer temp,temp 5° in freezer section,20° in ice compartment. Icemaker dumped ice and filled. Called tech support ran test per tech support cooling temps good and ice not melting in ice bin. Removed icemaker found water in icemaker already freezing,replaced icemaker due to possibly defective thermostat in icemaker,icemaker ran through a cycle and filled with water. 7727830743"
Near Cedar Park, TX 78613
Lou
Job Details: 05/15/2020
MICROWAVE GE PEB9159SJ2SS "Arrived on site to install previously diagnosed and ordered part. Due to the wave guide cover being torn, I removed and replaced the cover ad tested. Unit is operating as designed. Job completed."
Near McGregor, TX 76657
Jonathan M
Job Details: 05/15/2020
COOKTOP KITCHENAID KECC506RBL01 Arrived on site for cooktop that had a burning smell. Inspected unit and work area. Found left front infinite switch burnt but no wiring burnt. Replaced left front infinite switch and tested unit. Unit is working as designed. Call complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 05/15/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for failure to complete a cycle and breaker tripping. Recalibrated load. All operating as designed in testing. Advised that control would be replaced in event of callback.
Near Wimberley, TX 78676
Robert
Job Details: 05/15/2020
REFRIGERATOR FRIGIDAIRE FRS26H5ASB5 Arrived on job to replace colb control. After replacement test operation. No leaks detected at time of service.
Near Seguin, TX 78155
Noah D
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived onsite to inspect fridge for icemaker issues, upon inspection found icemaker clogged with ice in funnel, replaced leaky valve to solve issues. Replaced valve.Complete"
Near Georgetown, TX 78626
Tyler B.
Job Details: 05/15/2020
DRYER KENMORE 110.875117 Arrived to inspect unit with f1 control failure. Replaced control and tested properly
Near The Hills, TX 78738
Brandon
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KBFO42FTX05 "Arrived on site for customer complaint of door not opening and closing properly. Found frost on tracks causing door not to slide open properly, the door seal is sealing on every side of door. Recommend defrosting unit and wiping down all moisture inside freezer before turning back on."
Near Killeen, TX 76542
Al
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL GD5DHAXVY06 Arrived to inspect side by side refrigerator not cooling.Found the condenser fan was the only fan running.The temperatures inside the unit were 65 degrees in both compartments.Accessed the compressor and found the compressor never powered on.Noticed the unit had a JUMP START device installed.Customer advised the unit was inside the residence when they moved in years ago.Returning with the capacitor and start device Unit is aged and this will possibly be a sealed system issue.Office to reschedule with customer due to harness being a PSP item.Needs more work; ordrng 1 CNOTE (RESEARCH. UNIT HAD A JUMP START DEVICE INSTALLED AND WANT TO MAKE SURE THIS HARNESS IS THE CORRECT PART.) and 1 WPW10291106 (WIRE HARNESS)
Near Marion, TX 78124
Noah D
Job Details: 05/15/2020
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site to inspect microwave for issues with UI beeping constantly and lights not working, ordering correct console and switch board. ; ordrng 1 W10143982 (SWITCH BOARD ) and 1 WP8206635 (CONSOLE )"
Near Killeen, TX 76549
Al
Job Details: 05/15/2020
WASHER LG WT5001CW/00 Arrived to install previously ordered part.Removed and replaced the PuB Main Assembly.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Cedar Park, TX 78613
David Z
Job Details: 05/15/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site to diagnose one dishwasher that was not running pump when washing. Performed diagnostic cycle. Found F4E3 error for motor not running. Checked form voltage at motor and found voltage, but motor not running. Motor DOA. Replaced wash motor and retested. Unit is now working as designed. No water leaks found, call complete."
Near Spicewood, TX 78669
Brandon
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for customer complaint of no ice production, found failed ice maker, I replaced ice maker, unit tested good."
Near Austin, TX 78735
Kevin
Job Details: 05/15/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site and replaced bellow, valves, hose and dispenser drawer, diagnosed on previous visit after replacement ran a diagnostic cycle and cannot find any leaks, job complete"
Near Austin, TX 78723
Eman J.
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02
Near Buda, TX 78610
Richard
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator with a crack in liner. The old refrigerator was exchanged for this new refrigerator.
Near Mustang Ridge, TX 78610
Richard
Job Details: 05/15/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived onsite for the dishwasher not working properly. Ran diagnostics and found no error codes. Found that there is not enough water being supplied. Water valve is shutting off too soon. Will need to replace level switch. Ordering parts and schedule customer ; ordrng 1 W10195039 (switch,overfill)"
Near Austin, TX 78738
Brandon
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KSSS42FKB00 "Arrived on site for customer complaint of unit not powering on, found failed switch, I replaced switch, unit tested good.
Near Wimberley, TX 78676
Robert
Job Details: 05/15/2020
WASHER MAYTAG LAT9806AAE Arrived on job for complaints of noise. Found the pump cause of noise. Replaced pump and test. Noise level normal now. No leaks detected at time of service.
Near Austin, TX 78717
David Z
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Arrived on site to diagnose refrigerator that was not making ice. Performed diagnostic and found noise coming from icemaker. Found it was grinding and tines not moving. Replaced icemaker and retested. Found everything is now working as designed, with no water leaks. Call complete."
Near Austin, TX 78739
Leonardo
Job Details: 05/15/2020
OVEN GE JT5000SF3SS Arrived on site to test unit for loud noise. Found noise coming from convection fan. Checked fan and found bad motor and fan. Ordering new convection motor and convection fan office to reschedule. ; ordrng 1 WB02T10598 (FAN CONVECTION ) and 1 Wb26x23813 (CONVECTION MOTOR)
Near San Marcos, TX 78666
Leonardo
Job Details: 05/15/2020
RANGE AMANA AGR5330BAS3 Arrived on site to replace front door panel. Replaced front door panel test unit and unit test good job complete.
Near San Marcos, TX 78666
Richard
Job Details: 05/15/2020
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for the dryer not working correctly. Ran diagnostics and found that the vent tube was kinked and clogged. Removed vent tube and removed clog and straightened out vent tube and dryer tested good . Complete
Near Buda, TX 78610
Jacob
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for unit not making ice. Put unit in diagnostics. Tested unit. Found no water getting to ice maker tray. Upon investigation. Found that water spout that goes directly into the tray was frozen. Cleared ice from spout. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Canyon Lake, TX 78133
Richard
Job Details: 05/15/2020
RANGE WHIRLPOOL WFE540H0ES2 Arrived onsite for the oven catching fire safety. Upon inspection found that there was a substance under the heat pan that caught fire during the pre heating of the oven could not determine what the substance is. Called safety hot line and reported my findings to them. Complete
Near Jarrell, TX 76537
Cliff
Job Details: 05/15/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site to replace high voltage components for microwave. Replaced magnetron, capacitor, and diode. Tested unit and found all is functioning properly at this time."
Near Woodcreek, TX 78676
Robert
Job Details: 05/15/2020
MICROWAVE FRIGIDAIRE FGMV176NTF Arrived on job for complaints of no power. Found the fuse open. Replaced all three switches and fuse. Ran test an when door is opened in mid cycle the fuse opened. Ordered both possible control but will need Auto to install ; ordrng 1 5304509634 (CONTROL ) and 1 5304509637 (CONTROL ) and 1 WPM085101 (FUSE )
Near San Marcos, TX 78666
Brandon
Job Details: 05/15/2020
OVEN KITCHENAID KODE507EWH04 "Arrived on site to replace inner door frame, found the part ordered was not the correct size. I looked up and double checked model number, model number is correct and according to marcone, we have the right part. Submitting parts research. ; ordrng 1 CNOTE (PART RESEARCH FOR SMALLER SIZE DOOR FRAME ) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Wimberley, TX 78676
Robert
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job for complaints of no ice. Found the water pressure too low. Removed filter and retested. Water flow better. No leaks detected at time of service.
Near Georgetown, TX 78628
Wesley
Job Details: 05/15/2020
DISHWASHER GE GDF520PSF2SS Arrived onsite and replaced latch and found symptom persistent. Latch defective.
Near Waco, TX 76712
Jonathan M
Job Details: 05/15/2020
WASHER MAYTAG MVWB855DC3 "Arrived on site for washer that is showing a low flow error code. Inspected unit and work area. Please do not in service diagnostics and found an F8 E1 (no/long fill), F3 E2 (inlet water temperature fault), F0 E3 (overload), F0 E4 (spin limited by water temperature), and F2 E1 (UI stuck key) error codes. Placing it in the manual fill in cold water valve would buzz but not draw in water. Replace in the water valve and tested unit. Unit is working as designed. Call complete."
Near New Braunfels, TX 78132
Noah D
Job Details: 05/15/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to inspect dishwasher for residue on dishes, upon inspection found the entire dishwasher covered in calcium, customer checked water softener and found it bone dry. Customer ran a wash cycle with vinegar to clean inside of dishwasher.
Near , TX 78610
Jacob
Job Details: 05/15/2020
OVEN WHIRLPOOL WFG550S0HZ1 Arrived onsite for door to unit not closing correctly. Tested unit. Found that hinges were bent. Replaced hinges. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78717
David Z
Job Details: 05/15/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site to diagnose washer they was making noise during cycle. Performed diagnostic and found 1 error code, F8E1 for long fill. Ran test cycle and found it filling fine, but heard noise coming from agitator. Found agitator was loose due to bolt backing out. Added loctite to agitator bolt and retightened. Retested and unit is no longer making noise and working as intended. Call complete."
Near Georgetown, TX 78633
Cliff
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Arrived on site to replace previously ordered parts for refrigerator. Replaced Orion control, main control, evaporator cover, and door gasket. Verified proper operation through diagnostics and that the unit was registering proper temperature through the RC thermistor. All checks good at this time and no leaks were found at time of service."
Near Spicewood, TX 78669
Jacob
Job Details: 05/15/2020
WASHER WHIRLPOOL MHW6630HW0 Arrived onsite to replace parts ordered by previous tech. Replaced valves. Tested unit. Unit test good. Also re leveled the unit. No leaks at this time time. Job complete
Near Cedar Park, TX 78613
David Z
Job Details: 05/15/2020
REFRIGERATOR LG LSXS26366S00 "Arrived on site to diagnose refrigerator that’s not cooling in either compartment. Performed diagnostic on it. Found room temp in both compartments. Performed sealed system checklist. Found .58 amps drawn, Evap is dry and clear with no frost pattern. Unit will need sealed system, repair and AHS AUTHO. Unit will need sealed system tech. Office to reschedule for sealed system.; ordrng 1 2HOUR (SEALED SYSTEM JOB ) and 1 AUTHO (AHS AUTHO NEEDED)"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to install previously ordered parts, removed and replaced drain pan and ice bucket. And flowed properly"
Near Killeen, TX 76542
Al
Job Details: 05/15/2020
MICROWAVE GE JVM3160RF5SS "Arrived to install previously ordered parts.Removed and replaced the fuse, filter board and control panel.Reassembled and unit still did not work properly. There was no power and no display.Called tech line and advised issues and repairs.Voltage was getting to the unit, but unit never powered on.
Near Belton, TX 76513
Al
Job Details: 05/15/2020
REFRIGERATOR IKEA IX7DDEXGZ002 Arrived to install previously ordered parts.Removed and replaced the door and gasket.Reassembled and heated the gasket to the freezer cabinet.Advised customer to limit opening the freezer for at least 24 hours to let gasket form.Job complete
Near Austin, TX 78759
Luis
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL KSSS48QTX00 "Arrived on site for no cool. Removed cover found traces of dye on bottom section of evaporator,replaced sealed system components,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Georgetown, TX 78633
Lou
Job Details: 05/15/2020
REFRIGERATOR LG LFXS30726S/02 "Arrived on site to inspect refrigerator not making ice. Upon further inspection, I tested temps in the FC=21 degrees & RC=58 degrees. Checked temp in ice box=32 degrees. I found a small amount of ic built up on the evap cover. Checked the compressor and it was extremely hot. Amp reading was .40amps. I advised the customer of my findings and advised that the unit will need a sealed system repair consisting of replacing the compressor, access valve, dryer, and possibly one or both evaporators. The unit is within the five year warranty so I advised the customer to contact lg to schedule the repair. No water leaks observed during service, job completed."
Near Bertram, TX 78605
Keith D.
Job Details: 05/15/2020
RANGE AMANA AER6303MFS2 Arrived on site and tested operation found unit working properly as designed. Customer stated that the front panel gets hot. I explained to her that there are air flow vents coming from the front of the unit and heat will rise and escape there causing unit to heat up like that. Document picture of air flow vents. Job complete.
Near Seguin, TX 78155
Noah D
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to inspect fridge for not dispensing water, upon Inspection found the ice maker working, checked dispensing with no filter and got full stream, replaced filter back in and water continued. Realigned and checked for leaks. Job complete"
Near Georgetown, TX 78628
James
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDEE01 Arrived on site and tested temperatures. Found freezer at 0 degrees and fresh food at 40. Found odor coming from unit is not from a refrigerant leak but smells more like a cantaloupe. Instructed customer to place a couple of small bread tins or bowls with charcoal in them near return air vent and upper vent and change charcoal daily for 1 week to get rid of the odor. Unit tests good. Job complete
Near Killeen, TX 76543
Al
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL MFI2665XEM7 Arrived to inspect gasket issues on a previously installed gasket.Confirmed the complaint and used my heat gun to form the gasket to the freezer cabinet.Customer Satisfied.Job complete
Near Austin, TX 78759
Scott
Job Details: 05/15/2020
REFRIGERATOR JENN-AIR JS42NXFXDE01 "Arrived on site for right hinge issues . Found upper hinge creaking and rough opening . Customer said when opening it made a loud popping noise . Door is slightly out of alignment . Due to weight and size of door will need second man to change hinge . No water leaks detected at time of service . Please cal, to set return .; ordrng 1 TWOMAN and 1 W10691534 (hinge-door BOTTOM ) and 8 W11189635 (screw)s"
Near Round Rock, TX 78681
Wesley
Job Details: 05/15/2020
WASHER MAYTAG MVWB765FW3 Arrived onsite and found unit operating with us level footing. Corrected and made smooth spinning. Advised customer on adjustment. All checks good.
Near China Spring, TX 76633
Jonathan M
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL ED5CHQXKB03 Rubbed on site to install previously diagnosed parts. Inspected unit and work area. Replaced fan blade and not in unit is working as designed. Call complete.
Near Temple, TX 76504
Cliff
Job Details: 05/15/2020
DISHWASHER WHIRLPOOL WDF130PAHB1 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found drain pump not fully mounted. Reset pump to proper position and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Leander, TX 78641
Lou
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to inspect refrigerator temps and ice built up in RC section. Upon further inspection, the customer had the unit unplugged and defrosting. Customer provided a picture of the ice built up on the RC evaporator and cover. I disassembled the RC shelving and removed and replaced the evap motor harness. While the unit continued to defrost, I removed and replaced the HV control and found a gap in the drain tube at the back of the unit. Using silicone provided by manufacturer, I sealed the gap. I removed the remaining ice from the RC evaporator and tested the unit. Unit is operating as designed and beginning to cool. No water leaks observed during service, job completed."
Near Georgetown, TX 78626
Paul
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived onsite for a refrigerator to replace previous diagnosed parts for the RC evaporator freezing up. I went to replace the harness and after removing the upper cover and air tower I found the top clips on the evaporator cover missing. I went to the shop and picked one up. I replaced the thermistor harness attaching it with foil tape and a zip tie. I replaced the evaporator cover and pan cover. I didn’t replace the gasket because it’s foamed in and only the lower flap was torn. I advised the customer to cut the flap off if it bothered them because it wasn’t affecting the sealing of the door. I removed the drain tube and cleared it and sealed it back in place.
Near Dripping Springs, TX 78620
Robert
Job Details: 05/15/2020
WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of draining constantly. Removed hose from control but washer still draining. Ordered control. ; ordrng 1 W11256099 (CONTROL )
Near Liberty Hill, TX 78642
Keith D.
Job Details: 05/15/2020
RANGE WHIRLPOOL W5CE3024XB Arrived onsite and tested operation found FR burner overheating. Tested BR burner it tested good and was working properly. Found the switch had failed to FR unit will need new switch to repair. ; ordrng 1 WPW10244639 (switch-inf)
Near Georgetown, TX 78626
Wesley
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived onsite and found ice container damaged and causing issues. Replaced container and advised customer on repair. All checks good.
Near Salado, TX 76571
Cliff
Job Details: 05/15/2020
COOKTOP JENN-AIR JIC4536XS00 Arrived on site to diagnose a cooktop with a broken glass assembly. Tested unit and found impact on front edge of cooktop where crack is emanating from.
Near Georgetown, TX 78633
Paul
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived onsite for a refrigerator not dispensing water. I found the outlet tube from the reservoir frozen not allowing the unit to dispense. I defrosted the tube and tested the dispenser. The unit is working as designed. I went over recommended factory temperature settings with the customer. Call complete.
Near Georgetown, TX 78626
Tyler B.
Job Details: 05/15/2020
REFRIGERATOR HOTPOINT HTH17CBT2RWW Arrived to install previously ordered fan. Replaced fan and was now operating.
Near San Marcos, TX 78666
Noah D
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site to inspect fridge for not cooling freezer, upon inspection found the bottom evaporator not freezing up except for a ball of evap
Near Austin, TX 78759
Scott
Job Details: 05/15/2020
OVEN WHIRLPOOL KEMS308SSS05 "Arrived on site for unit not heating correctly. Found bake element burned up . Replaced element ,ran preheat all checked normal . . Job complete ."
Near Wimberley, TX 78676
Robert
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW01 Arrived on job for complaints of not dispensing ice. Found drawer frozen shut. Will need to thaw the ice box. Customer will unplug day before to allow thaw. ;
Near Georgetown, TX 78633
Paul
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL KFIS29BBMS02 Arrived onsite for a refrigerator with ice melting and clumping in the ice bin. Ms stated the unit worked good since the previous visit and one day it wasn’t making ice. The next morning the bin was full but she noticed at the top of the bin the ice was sweating badly and melting more than normal. I found the ice box fan noisy and dragging some. I replaced the fan and tested the unit. All functions are working as designed. The FC temp was at 0 degrees. Call complete.
Near Austin, TX 78734
David Z
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KBSD608EBS01 "Arrived on site to diagnose refrigerator freezing items in the back of the unit. Performed diagnostic and checked RC. Found that unit had a lot of items obstructing the airflow channels behind the back shelves, and it was causing air to stay stationary. Customer was also keeping easy to freeze items in front of the diffuser door, and this will also cause freezing. Advised customer to create an airflow path to let air circulate and it should resolve freezing. Temps in both compartments were good. All is working as designed at his time. Call complete."
Near Austin, TX 78739
Leonardo
Job Details: 05/15/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for console not working correctly. Found bad console ordering new console W11293216 office to reschedule could not get a good look at model number. ; ordrng 1 W11293216 (CONSOLE )
Near Austin, TX 78757
Scott
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL KBFS25ECMS00 "Arrived on site for above normal temps . Found dye in condenser tray. Will need sealed system repair. Ordering compressor ,evap, service port,Uv drier , 3 hrs . Parts are covered , labor 568.30 w/tax . Collected 119.06 w/ tax cc .Customer reaching out to whirlpool. Please call to set return .; ordrng 1 3HRS and 1 SERVICEPORT and 1 UVDRYER and 1 W10507884 (compressor) and 1 WPW10317014 (evaporator)"
Near Georgetown, TX 78633
James
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and tested operation. Found freezer temp at 1 degree and set to 0. Found fresh food at 37 and set to 37. Found unit will sound door open alarm with all doors shut and not register doors closed even when manually holding switches closed. Unit will need new ui and main control to repair due to communication error.; ordrng 1 W11330971 (UI)
Near Austin, TX 78751
Luis
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL URB551WNGZ0 "Arrived on site for noise complaint. Powered unit on removed evaporator fan housing fans operating correctly reinstalled cover,compressor powered on no odd noise from compressor.adjutsed housing to fan"
Near Round Rock, TX 78681
Paul
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL KBFC42FTS07 Arrived onsite for a refrigerator to replace the FC door that Whirlpool shipped to the customer. Upon inspecting the unit I found the rails dragging and sticking badly. The rails need to be replaced with the new door.; ordrng 1 W10744961 (SLIDE) and 1 W10744962 (SLIDE)
Near Liberty Hill, TX 78642
Keith D.
Job Details: 05/15/2020
OVEN KITCHENAID KOSE500ESS04 Arrived onsite and found unit dead checked thermal fuse found that it had failed installed new thermal fuse and tested operation. Found unit working properly as designed job complete.
Near Austin, TX 78748
Leonardo
Job Details: 05/15/2020
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site to test unit for left front burner not igniting. Found bad ignitor, replaced burner head test unit and unit test good job complete."
Near Austin, TX 78725
Eman J.
Job Details: 05/15/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived onsite for dishwasher not powering on. Tested the system found power connection undone. Fix power issue, tested system everything works as designed. No water leaks at time of service. Job complete."
Near , TX 78738
Jacob
Job Details: 05/15/2020
RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for unit front burners not lighting consistently. Tested unit. Found that burners take some time to turn on. Ordered parts. Rescheduled with customer ; ordrng 1 WPW10183375 (cap-burner) and 2 WPW10515455 (burnr-head)s
Near Austin, TX 78733
Kevin
Job Details: 05/15/2020
DRYER WHIRLPOOL WED5620HW1 "Arrived on site and inspected dryer and found it is rattling during operation, disassembled dryer and found contact point under motor mounts described in-service pointer W11378591A. Added sound pad under motor mount and noise has stopped. Job complete"
Near Austin, TX 78745
Leonardo
Job Details: 05/15/2020
COOKTOP BOSCH NGM8655UC/01 Arrived on site to test unit gas leak. Test all valves and gas connections and could not find a leak at this time. Advised customer to get Plummer to check gas turn off. Job complete.
Near Woodway, TX 76712
Jonathan M
Job Details: 05/15/2020
WASHER MAYTAG MVWB835DW4 "Random site for washer that is showing an LF code. Inspected unit and work area. Placing it in service diagnostics and found an F8 E1 (low/no fill), F3 E2 (inlet water temperature fault), and F7 E0 (loss of power) error codes. Tested unit in Emmanuel fill and found the cold water valve buzzing but not drawing and water. Replaced inlet water valve and tested unit. Unit working as designed. Call complete."
Near Spicewood, TX 78669
Brandon
Job Details: 05/15/2020
OVEN KITCHENAID KODE500ESS04 "Arrived on site for customer complaint of error code when using upper oven, found failed oven sensor, I replaced sensor, unit tested good."
Near New Braunfels, TX 78130
James
Job Details: 05/15/2020
DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested operation. Found loud ticking sound while unit running. Found tensioner pulley causing noise. Installed new from service kit and tested. Unit tests good. Job complete
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL ED25DQXDW02 Arrived to inspect unit not turning off. Found black wire on timer not installed. Corrected and tested properly
Near Austin, TX 78723
Eman J.
Job Details: 05/15/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for dishwasher. Found that dishwasher track is faulty ordering, adjuster W10712395, track WP3385089, dish-rack adjuster WPW10195839, positioner WPW10195840. ; ordrng 1 W10712395 (adjuster) and 1 WP3385089 (track) and 1 WPW10195839 (dishrack adjuster) and 1 WPW10195840 (positioner)"
Near Cedar Park, TX 78613
Lou
Job Details: 05/15/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the RC & FC lights not working. I removed and raced the LED control and tested and the lights came on. Also, I found the deli control wasn’t lit up. I removed the control and found a small amount of water inside the deli door cavity. When I removed the control to clean up the water, the interior lights began to flicker. Customer advised that the unit is not making ice. I tested the ice maker in diagnostics test #56-no errors. Tested in test #57 and the ice maker operated as designed, but there was no ice in the bin. I found a large amount of ice built up on the FC evap cover. I was unable to get good temp readings due to the unit doors being opened too long. I am ordering the HV control, UI, FC evap motor/harness & deli control and scheduled return No water leaks observed during service. I had the customer sign a waiver of damages from defrosting the refrig
Near Belton, TX 76513
Cliff
Job Details: 05/15/2020
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found failed pump and motor assembly. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78745
Kevin
Job Details: 05/15/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and inspected dishwasher and found water to dishwasher is not turned on at source. After correcting ran a diagnostic cycle and it is operating properly. No water leaks detected at time of service, job complete"
Near Killeen, TX 76542
Al
Job Details: 05/15/2020
DRYER MAYTAG MEDE500VP0 Arrived to inspect front load dryer not heating. Confirmed the complaint and removed and replaced the defective element. Reassembled and unit tested as designed.Job complete
Near Florence, TX 76527
James
Job Details: 05/15/2020
MICROWAVE GE JVM3160DF4WW Arrived on site and found handle has broken off of door. No signs of misuse. Installed new door and tested. Job complete
Near Austin, TX 78703
Eman J.
Job Details: 05/15/2020
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Arrived onsite to replace previous diagnosed parts. Replaced parts, tested system everything works as designed. Job complete. Ordering lid pantry WP67005930; ordrng 1 WP67005930 (lid-pantry)"
Near Austin, TX 78754
Eman J.
Job Details: 05/15/2020
WASHER MAYTAG MHW6630HC0 Arrived onsite for washer not completing wash cycle. I tested the system it went through the full cycle with no error codes. Everything works as designed. No water leaks at time of service. Job complete.
Near Pflugerville, TX 78660
Andy
Job Details: 05/15/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for oven panel not working. Tested and inspected unit and found failed UI panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 05/14/2020
WASHER WHIRLPOOL WFW94HEXL0 "Arrived to inspect unit shutting down during cycles, found unit drain pump would heat up and shut down. Replaced pump and tested properly
Near Austin, TX 78748
Kevin
Job Details: 05/14/2020
RANGE WHIRLPOOL WFE975H0HZ1 "Arrived on site and inspected range and found door is not closing properly, reset hinges and it operating properly. Also leveled range, job complete"
Near Spring Branch, TX 78070
Noah D
Job Details: 05/14/2020
VENTHOOD GE JV348L2SS "Arrived on site to inspect upper venthood for not venting, tested with paper and hand above microwave as well with no issues. Uncovered and watched fan with no extra movement or problems. Complete"
Near Austin, TX 78733
Kevin
Job Details: 05/14/2020
DISHWASHER GE GLD5800L15BB "Arrived on site and inspected dishwasher and found it is 29 years old, tub is bowed outward, door no longer closes Hinges are rusted to the point where they are no longer engaging The structure of the dishwasher is not secure, not water tight,
Near Blanco, TX 78606
Richard
Job Details: 05/14/2020
WASHER WHIRLPOOL WTW5005KW0 Arrived onsite for the washer not going through cycles. Ran diagnostics and found no error codes. Tested all the functions of the washer and all tested good. Could not duplicate the issue the customer is experiencing. Found no issues at this time. Washer is working to manufacture specs. Complete
Near Austin, TX 78745
Robert
Job Details: 05/14/2020
RANGE WHIRLPOOL WFE320M0JS0 Arrived on job to replace panel. After replacement test operation all functions working.
Near Austin, TX 78749
Leonardo
Job Details: 05/14/2020
RANGE WHIRLPOOL WFE505W0HS1 "Arrived on site to test unit for door not closing. Found broken hinge,replaced hinge test unit and unit test good job complete."
Near Lago Vista, TX 78645
Lou
Job Details: 05/14/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site to inspect freezer not cooling. Upon further inspection, I found the unit unplugged. I plugged the unit in and when the compressor came on it was making a gurgling noise. I checked amp draw to,the compressor and it read 1.52amps. I checked the evaporator after approximately 10 mins of operation and it was dry/no frost pattern. I am ordering the sealed system consisting of the compressor, dryer, access valve and evaporator. Also a CNOTE-2 HOUR JOB AND CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. Unit was left unplugged.; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)"