Service History 711 - Appliance Express

We serviced a

GE DRYER

Model GTD65EBSJ3WM

Near Austin, TX 78729

Taylor M

Job Details: 09/09/2021

"Arrived on site to diagnose dryer with no power, upon arrival I checked polarity and voltage at the wall and found none, I gained access to the breaker box and found the breaker is on but no power is going to the receptacle. I informed the customer of my findings and that they need to have an electrician come and inspect the breaker and receptacle to restore power. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM00

Near Del Valle, TX 78617

Jacob

Job Details: 09/09/2021

Arrived onsite to replace the crisper drawer. Replaced part. No issues at this time. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS4

Near Del Valle, TX 78617

Jacob

Job Details: 09/09/2021

Arrived onsite for unit not heating. Looked at the unit and found that the capacitor was burned up along with the diode p. Replaced both parts. Tested the unit. Unit tested good. No issues at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW1

Near Wimberley, TX 78676

Andrew

Job Details: 09/09/2021

"Arrived on site to replace previously diagnosed control and valve. Replaced parts, tested unit. Unit is now working as designed. No leaks detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Bastrop, TX 78602

Matthew

Job Details: 09/09/2021

"Arrived onsite to replace previously diagnosed part. Replaced console. Ran diagnostics and found stored error code- Load in drum during clean wash, off balance load, over suds, communication error with panel. Ran test cycle and all passed. Notified customer of correctable errors. Unit is functioning properly. Job complete"

We serviced a

IKEA DISHWASHER

Model IUD8555DX2

Near Austin, TX 78757

Scott

Job Details: 09/09/2021

"Arrived on site for dishwasher leaking . Ran diagnostics and found leaking from sump. Replaced sump, reran diagnostics. New sump is leaking . Reordering sump . Call to set return ; ordrng 1 W10902326 (Sump and motor) and 1 W10584472 (Valve to sump hose) and 2 WP489503 (Clamp)s"

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Georgetown, TX 78628

Jonathan S

Job Details: 09/09/2021

"Arrived on site for dishwasher powering on. Inspected unit and work area. Found no response from UI or lights. Measured voltage to UI and found correct voltage. Found failed UI. . Removed failed UI and installed new. Tested operation. All tested good, no water leaks detected during service. Paid in full on credit card."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ02

Near Driftwood, TX 78619

Robert

Job Details: 09/09/2021

Arrived on job for complaints of frost icemaker leaks. Found the funnel blocked with ice causing water to spill out. Removed blockage and test.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHW0

Near Austin, TX 78745

Leonardo

Job Details: 09/09/2021

"Arrived on site to install previously diagnosed parts. Installed new hose, drain hose, and sump and motor. Tested unit, working properly and no leaks detected at this time.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Austin, TX 78758

Scott

Job Details: 09/09/2021

Arrived on site for pants stuck under agitator . Removed agitator and got pants out . Couldnt find any defect on agitator. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Hutto, TX 78634

Tommy

Job Details: 09/09/2021

Arrived onsite for previously diagnosed parts. Replaced drawers and UI job Completed.

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Taylor, TX 76574

Tommy

Job Details: 09/09/2021

Arrived onsite for previously diagnosed parts. Upon arrival drained water using shop vac. Replaced control and drain pump and tested. Unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Leander, TX 78641

Cliff

Job Details: 09/09/2021

Arrived on site to diagnose a microwave/oven combo that has a microwave that is not heating. Found magnetron and inverter shorted and replaced both parts. Microwave acu was not needed and all is working properly at this time.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Austin, TX 78731

Kevin

Job Details: 09/09/2021

"Arrived on site send washer into a diagnostic cycle I did not find any leaking. Also ran the entire quick wash cycle and did not find any leaking. Could not duplicate customers experience during service call.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF5

Near Dripping Springs, TX 78620

Robert

Job Details: 09/09/2021

We serviced a

KITCHENAID REFRIGERATOR

Model KSRA25ILSS02

Near Round Rock, TX 78665

Tommy

Job Details: 09/09/2021

Arrived onsite for previously diagnosed parts. Replaced diffuser and door cam and tested unit operating job Completed.

We serviced a

WHIRLPOOL OVEN

Model RBS305PVS00

Near Austin, TX 78737

Leonardo

Job Details: 09/09/2021

"Arrived on site for complaints of oven not working properly, not heating. Found display working, heating element screws out. Customer has lock on outside main breaker box and was unable to open it. Need power to be off to be safe to pull out and diagnose. Advised customer to try and remove lock and call back to make another appointment.

We serviced a

MAYTAG DRYER

Model MEDB850YG2

Near Austin, TX 78717

Taylor M

Job Details: 09/09/2021

"Arrived on site to diagnose dryer with a broken catch, upon arrival I found that the latch is fine but the catch is completely broken, I repaired the unit and the latch and catch are now operating properly as designed. I instructed the customer to look into getting the vents cleaned as well due to excessive lint. Job complete."

We serviced a

JENN-AIR DISHWASHER

Model JDTSS245GX0

Near Austin, TX 78732

David Z

Job Details: 09/09/2021

"Arrived on site to diagnose dishwasher that was popping breaker when in use. On arrival breaker was tripped. Checked wiring on unit and found all wiring good. Unplugged unit and reset breaker. Breaker tripped again. Breaker for circuit is failed. I ran the unit on an extension cord and it passed diagnostic with no issues. The wash motor sounds like it is rumbling a little. Advised to clean with affresh, and follow up if motor gets louder or failed. Call complete, no water leaks found."

We serviced a

MAYTAG DISHWASHER

Model MDB6769PAS0

Near Wimberley, TX 78676

Andrew

Job Details: 09/09/2021

"Arrived on site to test unit for leaking. Found leveling of unit had been messed with and was leaning extremely forward causing water to leak from front side. Leveled unit, no leaks detected. Job complete."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID508HPS00

Near Austin, TX 78746

Luis

Job Details: 09/09/2021

"Arrived on site for no ice. At time of visit ice in bin,ran diagnostics found loose connection at bin thermistor secured harness to connection unit passed all other diagnostic test"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Bastrop, TX 78602

Matthew

Job Details: 09/09/2021

Arrived onsite for lint screen not sitting properly. Upon inspection found faulty lint duct. Replaced duct. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Leander, TX 78641

Kayman

Job Details: 09/09/2021

"Arrived onsite for dishwasher still not complete it cycles. Upon inspection I found F9E1 F10E2 F8E2 stored in the unit. I took off the outer door panel and inspected the controls. I did not see any visible shorts or breaks in the harness. The unit went through diagnostics as designed washed and drained. I monitored the amp draw during the wash cycle and the unit never exceeded specifications for amp draw. I found a service pointer related to the heater and the symptoms sound similar to this situation. I am ordering the vent wax motor, main control, drain pump, inlet valve, and heater assembly for return visit to complete the repair. Office to R/S due to part availability. ; ordrng 1 W11410066 (Control) and 1 W11537778 (Heater) and 1 W11416460 (Vent motor) and 1 W11434044 (Inlet valve) and 1 W11084845 (Small harness) and 1 W11084863 (Main harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Austin, TX 78749

Brandon

Job Details: 09/09/2021

"Arrived on site for customer complaint of error codes and unit not cleaning, found water in drip pan causing float switch to activate drain pump, found error codes F8E4, f9e2, fae2 in diagnostic mode. Found failed drain pump, failed vent motor causing leak. Ordering drain pump and vent. ; ordrng 1 W11416460 (Vent) and 1 W11545539 (Vent gasket) and 1 W11497943 (Drain pump)"

We serviced a

FRIGIDAIRE OVEN

Model FGFL67H8B

Near Austin, TX 78745

Leonardo

Job Details: 09/09/2021

Arrived on site to test unit for door coming apart. Found door handle coming apart secured door handle to door test unit and unit test good job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Austin, TX 78735

Luis

Job Details: 09/09/2021

"Arrived on site for light issues. Diagnosed a defective freezer led module,replaced defective led module in freezer section all leds working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78728

Taylor M

Job Details: 09/09/2021

"Arrived on site to diagnose dishwasher with broken gasket or seal, upon arrival I found that the gasket had come out with less than half of the gasket remaining in place, I gained access and removed it and replaced the faulty gasket for a new one, I tested the racks and verified the new gasket is staying in place, the unit is operating properly as designed. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSN608ESS01

Near Salado, TX 76571

Tyler

Job Details: 09/09/2021

Arrived on site for refrigerator with damaged grill cover above door. Upon arrival I confirmed complaint and then installed new grill. Unit now functioning as designed call complete

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18NNZS0

Near Georgetown, TX 78628

Jonathan S

Job Details: 09/09/2021

"Arrived on site for ice machine having ice buildup under evaporator tray after running cleaning cycle. Inspected unit and work. Removed ice with steamer, found ice ball significant large and most likely not from a sealed system failure. Performed diagnostics mode and ran all components. Found very low water pressure from inlet valve. Found good frost pattern and no leaks from tubing. Will need to replace inlet valve. Removed failed valve and installed new. Performed diagnostics mode and tested operation. Found water flow to reservoir good. All other operations tested good, no water leaks detected during service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Buda, TX 78610

Luis

Job Details: 09/09/2021

"Arrived on site for cooling complaint. Temp in freezer reading 36? found fresh food evaporator incased in ice,defrosted fresh food evaporator,ran diagnostics test 4 found during cooling test unit kicked itself out of diagnostics,called tech support ran test with tech support checked harness found broken wire at liner harness

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Austin, TX 78703

Kevin

Job Details: 09/09/2021

"Arrived on site and inspected refrigerator and found freezer door and left front foot have been damaged by delivery team. new ones will be needed. informed customer of possible wait time for door. .; ordrng 1 W10515763 (Left foot) and 1 W11377261 (Freezer door stainless) and 1 W10714545 (Door gasket)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB2

Near Pflugerville, TX 78660

Wesley

Job Details: 09/09/2021

Arrived onsite for burnt out diode. Repaired unit. All checks good. Unit is now operating as designed.

We serviced a

MAYTAG FREEZER

Model MZF34X20DW03

Near Austin, TX 78730

David Z

Job Details: 09/09/2021

Arrived on site to examine refrigerator with crack in liner. Found 1 hairline crack on bottom of unit. Used repair kit and applied epoxy to unit. Advised customer will take 24 hours to cure. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Georgetown, TX 78633

Lou

Job Details: 09/09/2021

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had failed in the middle of a harvest. I inspected the harness at the bottom left corner and all wiring looked good. I found the harness bracket under the unit was badly bent up. I adjusted the bracket (photos). I tested voltage to the ice maker and its getting voltage. I removed and replaced the ice maker and as soon as I plugged it in, it began to harvest. When I barely moved the FC door, the ice maker stopped in the middle of the harvest. I checked the harness at the bottom hinge again and found some of the wiring to have bends in them and the protective covering was white. While checking the harness, I moved it and the ice maker began to harvest then stopped. I advised the customer of my findings. I am ordering the FC door SS and CNOTE-RESEARCH HARNESS BRACKET. Office to schedule return service when the parts arrive. No water leaks observed during service.; ordrng 1 LW11202405 (Left FC door SS) and 1 CNOTE (RESEARCH HARNESS BRACKET LOWER LEFT CORNER)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Leander, TX 78641

Cliff

Job Details: 09/09/2021

Arrived on site to diagnose a range that has oven not heating consistently. Found ignitor not always firing and replaced it. Burner is also hindering performance. Reordering ignitor in case needed and ordering burner.; ordrng 1 WP9758078 (Burner) and 1 WP9758079 (Ignitor)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS5

Near Lakeway, TX 78734

Leonardo

Job Details: 09/09/2021

"Arrived on site for complaints of dishwasher no power. Checked voltage at the wall, junction box, and the main control. All voltage good. Installed new control and power to unit was restored, but console still not responding. Installed new console and tested unit. All functions working properly, no leaks detected at this time.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Pflugerville, TX 78660

Wesley

Job Details: 09/09/2021

Arrived onsite and restored function of water dispenser and ice by performing hard reset on control. I advised customer on deli control water sensitivity. Unit is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Manor, TX 78653

Matthew

Job Details: 09/09/2021

Arrived onsite for washer not spinning clothes. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and all passed. Ran individual agitation and spin test and passed. Found that customer was using soaking cycle and was not hearing the agitation. Instructed customer on cycle selections. Unit is functioning as designed. If symptoms persist recommend replacing control . Job complete

We serviced a

WHIRLPOOL RANGE

Model KCGS550ESS01

Near Leander, TX 78641

Kayman

Job Details: 09/09/2021

"Arrived onsite to install previously diagnosed parts. Upon arrival there was food being cooked on the cooktop. I was able to remove the center burner and replace it with new, the grates are too hot to remove so I left the new grates with the customer. I tested the unit and it is working as designed. Center burner working. No gas leaks detected. Job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS2

Near Pflugerville, TX 78660

Wesley

Job Details: 09/09/2021

Arrived onsite and found unit is operating as designed. Customer stated there was sometimes a zapping sound when the microwave first starts heating. Advised that the sound can be normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS06

Near Bastrop, TX 78602

Matthew

Job Details: 09/09/2021

Arrived onsite for refrigerator leaking. Upon inspection found leak being caused by frozen drain line. Disassembled freezer compartment to access drain pan. Thawed ice buildup. Unit would not drain. Pulled fridge and accessed drain tube. Tube was clogged. Removed debris and cleaned. Tested and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HS01

Near Leander, TX 78641

Cliff

Job Details: 09/09/2021

"Arrived on site to diagnose a cooktop that is not functional. Found cracked knobs, missing grommets, and shorted infinite switches. All parts need to be replaced to complete repairs. Office to set return appointment. ; ordrng 4 WPW10293874 (Grommet)s and 4 W11418244 (Knob)s and 1 W10857622 (Rf switch) and 1 W10843843 (Lr switch) and 2 W10911303 (Lf and rr switches)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Spicewood, TX 78669

Brandon

Job Details: 09/09/2021

"Arrived on site to replace sealed system leak, I replaced RC evaporator, compressor, filter drier, and coupler. After replacing and recharging unit, the cooling tested good. Found freezer light switch covered in water and corrosion, found failed switch, ordering switch. ; ordrng 1 W11289496 (Switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Taylor, TX 76574

Tommy

Job Details: 09/09/2021

Arrived onsite for refrigerator broken holder. Upon arrival found right side of holder cracked. Ordering holder. Job Completed.; ordrng 1 W11368751 (Holder)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Austin, TX 78744

Jacob

Job Details: 09/09/2021

"Arrived onsite for unit still not draining. Checked the voltage going to the pump and found 120v was good. But the pump would not drain for quite some time and then randomly would start draining. Let customer know that once again the drain needs to be replaced but was not sure still since the drain did work again. The drain motor would get hot before running and if customer keeps running it as it is, the control may get messed up during cycles. Let customer know that if not just the drain may need to replace the control at the same time. To the unit. Spoke with PR. No issues at this time. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Georgetown, TX 78626

Lou

Job Details: 09/09/2021

"Arrived on site to install previously diagnosed and ordered parts. Due to the heating element and main control failures, I removed and replaced both parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Dripping Springs, TX 78620

Robert

Job Details: 09/09/2021

Arrived on job to replace previously diagnosed part. After replacement test operation.

We serviced a

KENMORE WASHER

Model 110.285327

Near Austin, TX 78726

David Z

Job Details: 09/09/2021

"Arrived on site to diagnose washer that was not properly filling and running. Customer says at times when it would fill it would stop and just drip out. I checked the hot and cold valves and found the hot valve is sticking and just dripping and not properly flowing. Ordered valve. ; ordrng 1 WP3979346 (Valve)"

We serviced a

WHIRLPOOL OVEN

Model RBD305PRB00

Near Burnet, TX 78611

David S

Job Details: 09/09/2021

Arrived on site to install previous diagnose part. We gain access to the upper bake element and replaced it with new. We tested the unit and it is now working as designed.

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ0

Near Meridian, TX 76665

Jonathan M

Job Details: 09/09/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced Control Inc tested the unit. The unit begin to work as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB2

Near Spicewood, TX 78669

Brandon

Job Details: 09/09/2021

"Arrived on site to replace parts for leaking dishwasher; ordrng 1 W10861745 (Tube feed)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Canyon Lake, TX 78132

Noah D

Job Details: 09/09/2021

"Arrived on site to inspect unit for not defrosting normally, upon inspection found the unit defrosted and ready to have control replaced, changed out control and tested. All functions worked. Complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near New Braunfels, TX 78132

Noah D

Job Details: 09/09/2021

"Arrived on site to inspect fridge for not illuminating lower cab, upon inspection found the module in freezer out, the connector separated and was stuck in insulation. All functions returned. Complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Fischer, TX 78623

Andrew

Job Details: 09/09/2021

"Arrived on site to test unit for no responding, tested unit found L1 in junction box was shorted out, cut burnt wire, reattached, tested unit, unit unit now working as designed, no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near New Braunfels, TX 78130

Noah D

Job Details: 09/09/2021

"Arrived on site to inspect unit for not closing normally due to a broken latch, upon inspection found the units strike broken, replaced strike and tested. Complete"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX505ESS1

Near Spicewood, TX 78669

Brandon

Job Details: 09/09/2021

"Arrived on site for customer complaint of unit not making ice, found failed reservoir drain pump, and sealed system leak. Ordering compressor, evaporator, filter drier, coupler, and drain pump. ; ordrng 1 W10218037 (Evaporator) and 1 W11542868 (Reservoir pump) and 1 W10536005 (Compressor) and 1 W10843121 (Non UI drier) and 1 W11506635 (Coupler) and 1 Cnote (SS tech/2 hour job) and 1 Cnote (Office to reschedule)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Andice, TX 78628

Jonathan S

Job Details: 09/09/2021

Arrived on site for microwave door damaged. Inspected unit and work area. Identified dent on front of door panel. Removed failed door and installed new. Tested door and microwave operation. All tested good.

We serviced a

WHIRLPOOL FREEZER

Model WRF560SEHZ00

Near Canyon Lake, TX 78133

Andrew

Job Details: 09/09/2021

"Arrived on site to test unit for ice buildup in unit ice bin, tested unit found ice maker popped off, ice maker was still running its cycle, but water was collecting in ice bin, replaced ice maker, tested unit, unit working as designed, no leaks detected job complete"

We serviced a

GE MICROWAVE

Model PVM9179SF1SS

Near Austin, TX 78729

Taylor M

Job Details: 09/09/2021

We serviced a

GE MICROWAVE

Model PVM9179SF1SS

Near Austin, TX 78729

David Z

Job Details: 09/09/2021

Arrived on site to follow up on microwave that was not heating or starting. Removed from cabinet and replaced interlock holder and retested. Found one of the interlocks had melted causing the failure. Retested with new interlocks and verified unit is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM02

Near Elgin, TX 78621

Matthew

Job Details: 09/09/2021

Arrived onsite for refrigerator filter not coming out. Upon inspection found housing ejector popped out of place. Disassembled housing. Reassembled and secured ejector. Tested unit and is functioning properly. Replaced filter for customer and purged water line. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Pflugerville, TX 78660

Wesley

Job Details: 09/09/2021

Arrived onsite and repaired unit by replacing the console. Unit is now operating as designed. Customer will set up WiFi to allow for proper updates.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Liberty Hill, TX 78642

Cliff

Job Details: 09/09/2021

Arrived on site to diagnose a refrigerator with loose handles. Found rc door handle not fully attached and remounted it properly. All is working properly at this time and no leaks were found at time of service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS00

Near Austin, TX 78722

Luis

Job Details: 09/09/2021

"Arrived on site for cooling complaint. Pierced low side pressure reading +30 diagnosed a defective compressor,replaced compressor assembly vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Austin, TX 78737

Leonardo

Job Details: 09/09/2021

Arrived on site for install of new door latch. Installed new latch and tested unit. Oven light now turning on and off as designed. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Georgetown, TX 78626

Lou

Job Details: 09/09/2021

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to remove and replace the door outer glass. The part sent with me was damaged inside the box, but the part was not needed. I found the retainer clips, that hold the glass in lace at the bottom the door, were loose and needed to be adjusted and tightened. Also found the screws holding the hinges in place were loose. I adjusted the clips and tightened and tightened the hinge screws and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS02

Near Georgetown, TX 78628

Jonathan S

Job Details: 09/09/2021

Arrived on site for refrigerator lights not working and gasket torn. Inspected unit and work area. Measured voltage to LED control and found 120 AC volts going to control and 0 volts DC going out. Removed failed module and installed new. Found RC middle module failed. Removed failed module and installed new. Found left side of RC and FC lights not working. Will need to replace module and right RC door gasket. Customer requested to replace left side as well..; ordrng 1 W10600741 (RIGHT DOOR GASKET )

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Canyon Lake, TX 78133

Andrew

Job Details: 09/09/2021

"Arrived on site to test unit for leak, tested unit found water lines extremely loose, tightened water lines, tested unit, unit now working as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Austin, TX 78748

Brandon

Job Details: 09/09/2021

"Arrived on site for customer complaint of error code, found over temperature error code, found sensor out of range, I replaced sensor, unit tested good. If problem continues, will need control."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Leander, TX 78641

Kayman

Job Details: 09/09/2021

"Arrived onsite for dishwasher not operating. Upon inspection I found no error codes stored in the system. I found the spray arm had been upside down and resting on the heater at some point and burned through the spray arm on 2 sides. The heater also looks damaged because of this. I ran diagnostics and found all functions passed. I found the track stops had broken off and one of the toe kick retainers was damaged and not securing. I will order and return with the heater, lower spray arm, both stops, and retainer to complete the repair. Office to R/S due to part availability. ; ordrng 1 W10518394 (Heater) and 2 WP8565925 (Stop)s and 1 WPW10491331 (Lower spray arm) and 2 WPW10503548 (Retainer)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Mustang Ridge, TX 78610

Robert

Job Details: 09/09/2021

Arrived on job for complaints of no cooling. Found control not sensing thermistor. Replaced control. After replacement test operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Cedar Park, TX 78613

Kayman

Job Details: 09/09/2021

Arrived onsite for refrigerator not cooling. Upon arrival I found the units control has 2 lines through it and it is not responding. All interior lights are on but no compressor or fans. I attempted to put the unit into service diagnostics and could not. I cycled power and tried again. Still no function to the control. I pressed the water dispenser and found it would engage. I called techline to provide assistance on the situation SR#7731706331 he advised to check incoming voltage to the jazz board and if there is 120Vac to replace the jazz board. I confirmed voltage to the jazz board.After programming all fans came on and then compressor. I waited and could feel cold air coming out of the vents in the FC. I advised the customer to monitor the unit over the next 24 hours. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED85HEFC1

Near Buchanan Dam, TX 78609

David S

Job Details: 09/09/2021

Office to reschedule when we have part. ; ordrng 1 W11537215 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Waco, TX 76712

Jonathan M

Job Details: 09/09/2021

Arrived onsite for a washing machine that has a broken dispenser switch. Inspected unit and work area. Found the bezel broken off the dispenser switch. Will need new bezel and possibly faucet switch for return. Spoke to SR and she ordered the bezel.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2GVEXVD00

Near Austin, TX 78736

Luis

Job Details: 09/09/2021

"Arrived on site. Installed bail arm correctly to icemaker housing. Customer wants both paddles and grill replaced ordering paddles,grille and bracket incase needed parts ; ordrng 1 WP2255431B (Disp arm) and 1 WP2255432B (Arm disp) and 1 WP2206671B (Grille) and 1 WP2180226 (Bracket)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Pflugerville, TX 78660

Wesley

Job Details: 09/09/2021

Arrived onsite and found washplate seized and unable to remove using the dryer belt method. customer still using washer. Ordering washplate and tub and gearcase and returning with basket. Office to reschedule. ; ordrng 1 W11219115 (Tub) and 1 W10752283 (Wash plate) and 1 W11454734 (Gearcase)

We serviced a

MAYTAG DRYER

Model WED4850HW0

Near New Braunfels, TX 78132

Noah D

Job Details: 09/09/2021

"Arrived on site to inspect unit for not closing normally, upon inspection found the units backing missing and screws gone. Ordering new parts. Office to reschedule ; ordrng 1 Researchforbackingpiece (Research) and 4 W10704731 (Screw)s and 1 W11252547 (Clip) and 2 WP487240 (Screw)s"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Hutto, TX 78634

Tommy

Job Details: 09/09/2021

Arrived onsite for washer tripping breaker. Upon arrival found control slightly burned out. Couldnt get unit to repeat error. Ordering control. Motor and pump as well.; ordrng 1 W11556727 (Control) and 1 W11399437 (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Canyon Lake, TX 78133

Andrew

Job Details: 09/09/2021

"Arrived on site to install previous diagnosised RC evap motor with thermistors, drip pan and motor support, installed parts, tested unit, unit working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Del Valle, TX 78617

Jacob

Job Details: 09/09/2021

Arrived onsite for unit not making ice. Looked at the ice maker and found that the fill tube was clogged with ice and the ice maker was bad. Cleared the ice and changed out the ice maker. Tested the unit. Unit tested good. No leaks at this time. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS1

Near Austin, TX 78702

Jacob

Job Details: 09/09/2021

Arrived onsite for the middle burner not lighting. Tested the unit and saw that the burner wouldn?t not light correctly and allow the flame to spread around for an even burn. Ordered a new center burner for the unit. Office to reschedule. ; ordrng 1 W11435660 (CENTER BURNER)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Temple, TX 76502

Tali W

Job Details: 09/09/2021

"Onsite for washer not spinning clothes out all the way. In diag, found F7E6 motor fault. Found actuator shaft disconnected from splutch. Replaced actuator with truck stock W10913953. Calibrated and ran diag cycle. Unit functioning as designed. Call complete."

We serviced a

KENMORE DRYER

Model 110.667525

Near Georgetown, TX 78633

Lou

Job Details: 09/09/2021

"Arrived on site to install previously diagnosed and ordered part. Due to the dryer door switch being broken, I removed and replaced the switch and tested. Unit is operating as designed. No lint observed during service, job completed."

We serviced a

WHIRLPOOL RANGE

Model KSGG700EWH0

Near Austin, TX 78757

Scott

Job Details: 09/09/2021

"Arrived on site . Replaced main control , UI panel, and display control. Ran preheat , all checked normal. No gas leaks detected at time of service. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Austin, TX 78721

Jacob

Job Details: 09/09/2021

Arrived onsite for unit shaking more than usual from washing. Customer said that they doesn?t put in too much clothes and when washing the unit seemed to be walking on its own. Ran the unit in drain and spin to get the tub to spin fast. Unit was not shaking more than usual. Customer stated during a regular load wash cycle that the unit will jump around. started a regular wash cycle. Unit was not showing any extra type of shaking from the unit. Let customer know that the load might be getting caught to one side or the load is not spread out correctly from time to time. No issues at this time. Job complete.

We serviced a

KENMORE DRYER

Model 110.7513241

Near Georgetown, TX 78628

Jonathan S

Job Details: 09/09/2021

"Arrived on site for dryer clothes getting caught on heat box vent. Inspected unit and work area. Found beatbox vent rusted out and causing failure. Found dryer vent to short, venting going directly out to outer wall and allowing moisture in unit. Will need to replace heater box and venting.; ordrng 1 279980 (box) and 1 Dryerventattachment (VENT)"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Waco, TX 76710

Jonathan M

Job Details: 09/09/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced latch and tested the unit. The unit began to work as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Kyle, TX 78640

Kevin

Job Details: 09/09/2021

"Arrived on site and inspected dishwasher and found catch valve is stuck, after resetting it also found drain connection to garbage disposal is being shared by a reverse osmosis system. This could cause the dishwasher to overflow if reverse osmosis system not purge correctly. Recommended that reverse osmosis company be contacted to correct the issue, job complete"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, TX 78724

Scott

Job Details: 09/09/2021

Arrived on site for poor dying. Unit is heating up. Ran air flow and temp checks with vent hose on and off. Found restricted air flow . Recommended to maintenance to clean air duct . No lint build up found in unit . Job complete .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Georgetown, TX 78633

Jonathan S

Job Details: 09/08/2021

"Arrived on site to install previous diagnosed parts. Removed failed door and installed new. Removed failed crisper assembly and installed new. Tested operation. All tested good, no water leaks detected during service."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Blanco, TX 78606

Andrew

Job Details: 09/08/2021

"Arrived on site to test unit for console not responding, tested unit, found console receiving proper voltage,replaced console, tested unit,unit working as designed,no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Woodway, TX 76712

Tali W

Job Details: 09/08/2021

"Onsite for fridge not cooling in the freezer compartment. FC 38 degrees. Found FC with ice build up around inlet tube (pics in SDQP). Evaporator fan running, drain line clear. Ordering compressor, access valve, and uv drier. Needs SS TECH 2 HOURS. AUTHO. Office to reschedule; ordrng 1 W10507884 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV drier) and 1 SSTECH2HOURS (SS TECH 2 HOURS) and 1 AUTHO (AUTHO)"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Pflugerville, TX 78660

Wesley

Job Details: 09/08/2021

"Arrived onsite and replaced the gearcase. Also found oil had damaged the actuator

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near New Braunfels, TX 78132

Noah D

Job Details: 09/08/2021

"Arrived on site to inspect unit for not heating when drying, upon inspection found the units heating element was rusted but worked. Replaced heating element and tested, all functions worked with no leaks. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Johnson City, TX 78636

Brandon

Job Details: 09/08/2021

"Arrived on site for customer complaint of lights not working, found failed Led supply and failed module in freezer, I replaced led supply

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Canyon Lake, TX 78133

Noah D

Job Details: 09/08/2021

"Arrived on site to inspect unit for not allowing ice without a large puddle forming, upon inspection found the unit leaking due to ice formation around inlet chute, cleared all ice and tested unit. All functions returned. Complete"

We serviced a

WHIRLPOOL VENTHOOD

Model JXT8042ADS

Near New Braunfels, TX 78132

Noah D

Job Details: 09/08/2021

"Arrived on site to inspect unit for not turning off when not being used, upon inspection found the units control shorted causing issues.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near Lakeway, TX 78734

Robert

Job Details: 09/08/2021

Arrived on job to replace previously diagnosed part. After replacement test operation.

We serviced a

JENN-AIR COOKTOP

Model JEC9536ADS

Near Marble Falls, TX 78654

Cliff

Job Details: 09/08/2021

"Arrived on site to diagnose a cooktop that has multiple failures. Found rf burner failed, center infinite switch failed, cooling fan bearings failed and multiple knobs cracked.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near New Braunfels, TX 78130

Noah D

Job Details: 09/08/2021

Arrived on site to inspect unit for not illuminating cab. Upon inspection found the units freezer module out causing multiple issues. Replaced module and tested unit. All functions returned. Used 2 modules. Complete