Near Buda, TX 78610
Robert
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Arrived on job for complaints of no ice. Found foam from top water line entry fell down and blocked water flow. Removed ice maker cleaned all foam from compartment and removed all ice. Reinstalled icemaker and test.
Near Austin, TX 78753
Joseph C.
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KFCS22EVMS4 "Arrived on site for “unit goes in and out of sabbath mode. Lights go out and water will not dispense. Water leaking from freezer” complaint. Inspected unit and found unit in sabbath mode. Came out of sabbath mode, while observing. All buttons were unresponsive. Will need new control boards. Freezer door gasket split, due to mullion not being able to control humidity. Defrost drain is clogged and needs upgraded s-trap. Will need authorization. Office will need to set return schedule, due to need for authorization.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION) and 1 W10571967 (frz door gasket (gr))"
Near Austin, TX 78732
Paul
Job Details: 07/18/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived onsite for the dishwasher leaking from underneath. I found stored diverter error codes. I found the diverter leaking. I replaced the pump and motor. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78724
Joseph C.
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL ET8MHKXMQ04 "Arrived on site for “ice buildup behind ice maker” complaint. Inspected unit and found both valve and ice maker to be leaking. Ordering new ice maker kit. No other leaks detected, at time of service.; ordrng 1 WPW10715708 (icemaker)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/18/2019
OVEN KITCHENAID KODE300ESS03 Arrived on site to service unit that is not heating. The customer informed me that the unit is heating but not properly. The lower oven temperature was incorrect. Calibrated the temperature down 10 degrees.
Near Burnet, TX 78611
Cliff
Job Details: 07/18/2019
REFRIGERATOR KENMORE KRSF505ESS00 Arrived on site to diagnose refrigerator that is not producing ice. Found faulty filter in unit and installed new filter housing to verify filter failure. No change after installing new housing. Put old housing back in unit and advise homeowner of findings. No leaks were found at time of service.
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/18/2019
REFRIGERATOR GE GSL25JFPHBS "Arrived on site to replace the ice maker, valve, blade and condenser motor. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Austin, TX 78759
Tyler B.
Job Details: 07/18/2019
ICE MACHINE KITCHENAID KUIC15POZP2 "Arrived on site for unit with low ice production. Ran diagnostics and found bin thermistor failed. Also found recirculating pump would not pump. Removed and found bearing jammed. Replaced pump and bin thermistor and tested good, no leaks on site"
Near Round Rock, TX 78681
Jonathan
Job Details: 07/18/2019
RANGE WHIRLPOOL RF362LXTS3 RD Arrived onsite for oven not powering on / not operational. Gained access to terminal block measured incoming voltage L1 to L2 only receiving 125v. Confirmed range was hard wired no outlet. Customer will need to have an electrician out to correct the voltage issue.
Near Taylor, TX 76574
Steve C.
Job Details: 07/18/2019
DRYER WHIRLPOOL WGD5620HW0 Arrived on site for the unit has a f3e3 error code. Tess of the unit and found the unit is not converted to LP on the orifice. Customer had the conversion kit. Install the conversion kit and test the unit. Unit works properly and advise customer to clean air vents every six months.
Near Austin, TX 78735
Wesley
Job Details: 07/18/2019
DRYER MAYTAG MEDC465HW0 Arrived onnsite and found tripped breaker. Restored function. Unit is now operating as designed. Advised customer on findings.
Near Austin, TX 78723
Joseph C.
Job Details: 07/18/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “door falling down” complaint. Inspected unit and found friction pads broken. Removed and replaced friction pads.Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78704
Andy
Job Details: 07/18/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on site for washer not responsive. Tested and inspected unit and found unit not able to make any Selections will need new UI.Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11306664 (CONSOLE ) and 1 W11334605 (TIME)
Near Austin, TX 78724
Joseph C.
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “ice dispenser shuts off intermittently and leaks water” complaint. Inspected unit and found ice door and switches defective. Removed and replaced ice door. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78735
Leonardo
Job Details: 07/18/2019
MICROWAVE WHIRLPOOL WMH73521CS0 Arrived on site to test unit for unit not having any power. Test unit and found bad fuse and bad door and bad switches. Will need to order new door W10625370 due to door hanging making door not close correctly making unit short will need autho office to reschedule ; ordrng 1 W10625370 (DOOR )
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/18/2019
RANGE KENMORE 790.369099 Arrived on site to repair a unit that would not bake. Found bake igniter was weak so bake burner was not coming on. Replaced bake igniter. Bake functions now operates.
Near Austin, TX 78747
Leonardo
Job Details: 07/18/2019
RANGE WHIRLPOOL WFG114SVB0 Arrived on site to test unit for gas smell test unit and found gas coming from flex line. Advised customer to replace flex line job complete.
Near Cedar Park, TX 78613
Jonathan
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 "Arrived on for refrigerator not making ice. Measured temperature in ice container at 27°. Inspected freezer and found defrost not completing defrost. Performed diagnostics mode and found unit in ambient defrost cycle. Put unit 8 hour defrost mode. Found ice buildup between adapter and ice container (see in SD-QuickPic)Will need to replace adapter for proper seal. ; ordrng 1 SEENOTE (REQ AM) and 1 W10648043 (adapter)"
Near Dripping Springs, TX 78620
Scott
Job Details: 07/18/2019
DRYER WHIRLPOOL MED8200FC2 "Arrived on site for leaking out of front door of dryer . Found when customer is using steam feature it’s spraying directly on door .after a few sprays it’s building up on door and pooling down and leaking ( quick pic ) . Steam features have been replaced once , no adjustments to nozzle can be made .
Near Austin, TX 78758
Andy
Job Details: 07/18/2019
DRYER WHIRLPOOL WED560LHW Arrived on signs for dryer making noise. Tested and inspected unit and found some noise from vent. Made adjustments and tested unit. All operations are normal. No other repairs are needed at this time.
Near San Marcos, TX 78666
Robert
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on job to replace heater and slide on right side. After replacement test operation water flow good and no leaks detected.
Near Austin, TX 78704
Andy
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to install previously diagnosed parts. In middle of removing and replacing found that need door did not have water fill tube.
Near Driftwood, TX 78619
Scott
Job Details: 07/18/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven liner coming up. Found bottom liner has started to get wrinkles . Took pics and called tech line to document . Sr # 7725378681
Near Austin, TX 78746
Andy
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW8500BW0 Arrived on site for washer not operating properly. Tested and inspected unit and found failed water valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 07/18/2019
OVEN WHIRLPOOL WOD93EC0AS05
Near Kyle, TX 78640
Robert
Job Details: 07/18/2019
DRYER MAYTAG MEDX655DW1 Arrived on job for complaints of damaged timer. Replaced timer because stem broke off. After replacement test operation.
Near Austin, TX 78723
Joseph C.
Job Details: 07/18/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “no water entering unit” complaint. Inspected unit and found pump/motor faulty. Removed and replaced pump/motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/18/2019
REFRIGERATOR MAYTAG MBL2258XES3 arrived on site to repair unit that was not cooling in the fresh food section. Inspected unit and found fresh food section at 60°. Further inspected unit to find a failed evaporator fan motor. Due to the fan motor failure there is a massive massive block of ice on the evaporator coil. The unit will have to be defrosted before the fan and it’s shroud can be removed. Customer is laying towels in the floor of the freezer and on the floor around the unit. Water connections are dry.
Near Austin, TX 78729
Lou
Job Details: 07/18/2019
REFRIGERATOR JENN-AIR JSC23C9EEM00 "arrived on site to install previously diagnosed and ordered part. Due to ice maker wiring harness being damaged t the bottom left hinge, I removed and replaced the FC door and leveled the unit. Tested the unit including ice maker and it operated as designed. No water leaks observed during service, job completed. Advised customer to give IM/fridge 24 hours to cool and make ice."
Near Kempner, TX 76539
Arthur B.
Job Details: 07/18/2019
MICROWAVE FRIGIDAIRE FGMO205KFCY Arrived onsite to install new door to built in microwave. Removed and replaced damaged door. Reassembled. Customer is satisfied with replacement. No other issues found.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/18/2019
OVEN WHIRLPOOL WFE770H0FZ2 Arrived onsite for customer complaint of freestanding range oven door just falls and won’t stay open. Found hinge springs weak. Removed and replaced hinges. Reassembled. Door now open gently. No other issues found.
Near Austin, TX 78749
Wesley
Job Details: 07/18/2019
DISHWASHER KITCHENAID KDFE104DBL Arrived on site and found DW with latch issue. Restored latch function. No parts needed. No error codes.
Near Austin, TX 78751
Joseph C.
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for “freezing up evaporator” complaint. Inspected unit and removed ice from evaporator. Found thermistor loose on return tube. Adjusted and zip tied thermistor and applied adhesive to gaps in cabinet. Leveled unit, as well. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78737
Luis
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL MRT118FZEM00 Arrived on site for faulty compressor. Removed compressor and filter drier installed a new compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.
Near New Braunfels, TX 78132
Robert
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on job to replace wash plate and gearcase. Found cam needed to be replaced as well. After replacement ran calibration and test for leaks.
Near , TX 78610
Leonardo
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from vent. Replaced vent test unit and unit test good job complete. No leaks present at this time.
Near Austin, TX 78735
Scott
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site , found diffuser door not closing properly . Small amount of ice around diffuser . Replaced diffuser and thermistor. All checked out in diagnostics . Job complete . No water leaks detected ."
Near Temple, TX 76504
Arthur B.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL n/a Arrived onsite for customer complaint of French door refrigerator RC light on one side not coming on. Removed housing and found harness not connected to socket. Secured harness and tested. All lights now come on as designed. All water connections were dry at time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “noisy operation” complaint. Inspected unit and found doors crooked and unit pushed against the back wall. This causes water lines to be pushed into paper compressor cover and making rattling noises. Adjusted feet to level unit. Pulled unit away from back wall, to allow proper airflow. No leaks detected, at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site to repair icemaker with loose shut off arm. Replaced cracked ar. All water connections were dry.
Near Round Rock, TX 78664
Andy
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on site for to install previously diagnosed parts. Installed parts and tested unit. All operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the ice maker and IM bottom bracket due to the bracket breaking and the ice maker falling into the FC section. Tested the IM and it operated as designed. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/17/2019
OVEN WHIRLPOOL WOS51EC0AS04 "RD Arrived onsite for oven found display flashing on and off. Performed diagnostics determined display control was needed. installed replacement display, powered unit on received on red lines across the display. Installed replacement control board resolved display issues. Test ran on bake control oven was heating with no problems"
Near Austin, TX 78747
Leonardo
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for panel damaged. Found dents on front panel. Replaced panel test unit and unit test good no damaged found on new panel. Job complete.
Near Waco, TX 76708
Arthur B.
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite to install new linear compressor to French door refrigerator from my prior visit’s diagnosis. Removed compressor and installed new replaced using braising methods. Installed non UV drier and process stub. Vacuumed unit down to -25. Charged unit with 4.66 oz of R134a. Reassembled and tested unit m. Good frost pattern on evaporator. Advised customer to wait 24hrs for unit temperatures to settle. All water connections were dry at time of service.
Near Belton, TX 76513
Al
Job Details: 07/17/2019
MICROWAVE AMANA AMV2307PFS-2 Arrived to inspect light issues.Confirmed the complaint and removed and replaced the control.Reassembled the unit and unit began operating as designed.Job complete.
Near Leander, TX 78645
James
Job Details: 07/17/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and installed new blanket on dishwasher. Customer was sent the part from whirlpool. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived onsite for unit missing kick panel and clips. Installed kick panel and clips and tested good,"
Near Austin, TX 78745
Leonardo
Job Details: 07/17/2019
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for left rear burner turning off on low. Removed front panel and ignitor switch to adjust flame for burner. Test unit and unit test good after adjusting flame job complete.
Near Leander, TX 78641
Jonathan
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 “Rd” Arrived onsite for item freezing toward the back of the rc. Measured temp in fc temp found within range. Performed diagnostics mode and tested both thermostats and damper controls all tested properly. Instructed customer on how unit operates and use care guide.
Near Cedar Park, TX 78613
James
Job Details: 07/17/2019
REFRIGERATOR LG LFX25975ST03 Arrived on site and installed new ice maker. Tested operation and found ice maker fills with water and is cycling properly. Job complete
Near The Hills, TX 78738
Paul
Job Details: 07/17/2019
OVEN KITCHENAID KOSE500ESS04 Arrived onsite for the oven making a loud fan noise. I found the blower defective causing the loud noise. I replaced the blower and tested the oven. The unit is quiet and is working as designed. Call complete.
Near New Braunfels, TX 78130
Robert
Job Details: 07/17/2019
DRYER WHIRLPOOL CGM2745FQ0 Arrived on job for complaints of smell of gas. Found gas valve not closing properly. Will need to replace valve ; ordrng 1 285904 (burner-gas)
Near Austin, TX 78757
Wesley
Job Details: 07/17/2019
DRYER WHIRLPOOL WGD49STBW2 Arrived on side and found unit operating with broken switch. Repaired by replacing switch. Unit is now operating as designed.
Near New Braunfels, TX 78130
Robert
Job Details: 07/17/2019
WASHER WHIRLPOOL CAE2745FQ0 Arrived on job for complaints of not spinning. Ran diagnostics and no codes and working properly. Ran calibration.
Near Pflugerville, TX 78660
Cliff
Job Details: 07/17/2019
WASHER WHIRLPOOL WET4027HW0 arrived on site to diagnose a washing machine that is not completing cycles. Found pressure tube kinked during manufacturing. Routed line properly and verified operation. All is working properly at this time and no leaks were found at time of service.
Near Austin, TX 78731
Andy
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KBFN402EPA
Near Austin, TX 78717
Tyler B.
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDT790SAYM2 "Arrived on site for unit leaking. Ran unit and found diverter motor leaking, replaced pump and motor and tested good, no leaks on site"
Near New Braunfels, TX 78132
Robert
Job Details: 07/17/2019
WASHER WHIRLPOOL WFW8620HW1 Arrived on job for complaints of top damaged. Confirmed damage and replaced top.
Near Cedar Park, TX 78613
James
Job Details: 07/17/2019
REFRIGERATOR GE GSL25JFPABS Arrived on site and installed new reservoir. Customer stated that the ice maker was not producing ice. I found ice maker turned off. Turned ice maker on and ran a harvest cycle to tested operation. Ice maker works properly and water dispenser works properly now with no leaks. Job complete
Near Smithville, TX 78957
Steve C.
Job Details: 07/17/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for the unit light will not turn on. Found the light socket has a burnt spot and also no power to the lightbulb. Replace the control and the socket housing. Tested the unit and the unit is working properly.
Near Jonestown, TX 78645
James
Job Details: 07/17/2019
FREEZER WHIRLPOOL WSZ57L18DM00 Arrived on site and tested operation. I found unit ihad started cooling but the evaporator is frozen over and looks to have finally defrosted in center. Cleared all ice build up and installed new control. Tested operation and found unit working properly. Job complete
Near Round Rock, TX 78664
Cliff
Job Details: 07/17/2019
DISHWASHER FRIGIDAIRE FFCD2413US1A Arrived on site to diagnose a dishwasher that is making abnormal noise. Tested unit and found circulation pump bracket not fully mounted causing abnormal vibration through pump assembly. Assembled pump and mounting bracket properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78753
Wesley
Job Details: 07/17/2019
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site and found unit had burning damage from normal use. Repaired using harness and burners. Unit is now operating as designed. Advised customer on repair.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 07/17/2019
DISHWASHER LG LDP6797ST "Arrived on site for door lock replacement. Replaced lock and tested good, no leaks on site"
Near Austin, TX 78728
Tyler B.
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW4816FW2
Near Spicewood, TX 78669
Paul
Job Details: 07/17/2019
OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite for the oven with the light bulb out. I found the bulb loose in its base and it came out of the base when I tried to turn it leaving the base in the socket. I removed the base from the socket and replaced the bulb. I vacuumed up the loose glass that fell in the oven cavity. The light is working as designed. Call complete.
Near Waco, TX 76705
Arthur B.
Job Details: 07/17/2019
REFRIGERATOR GE GFE24JSKFFSS Arrived onsite for customer complaint of French door refrigerator not dispensing ice. Found ice bucket yoke stripped. Ordering ice container and auger motor. OF to R/S once part eta is available. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WR30X25035 (ice bucket asm) and 1 WR60X24993 (auger motor asm)
Near Temple, TX 76502
Al
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived to inspect dishwasher not heating.Confirmed the complaint and removed and replaced the heater and control.Reassembled and unit tested as designed.All water lines were dry at the time of service.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/17/2019
OVEN WHIRLPOOL WOS51EC0AS04 "(Rd)Arrived onsite for Oven over cooking. Inspected unit and work area. Found door not setting properly and causing gasket to fold over. Corrected door and gasket. Performed diagnostics mode and tested for error codes, none found . Performed temperature test on standard bake at 350°. Found average temperature at 366°. Calibrated unit -15°. Spoke with customer calibration and user care guide. All tested good."
Near Leander, TX 78641
James
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site and installed new control, ui and Orion board. Tested operation and found unit working properly. Job complete"
Near Austin, TX 78735
Leonardo
Job Details: 07/17/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site to test unit for light not coming on. Test unit and found bad relay for light on board. Replaced board test unit and unit test good job complete.
Near Austin, TX 78745
Scott
Job Details: 07/17/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site ,replaced belt and motor . Ran calibration and wash test .all checked normal . Motor was covered No water leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Wesley
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and replaced control and UI. Set up temps and advised customers on use and care. All checks good. Unit operating as designed.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/17/2019
WASHER WHIRLPOOL GHW9150PW2 "Arrived on site to diagnose washer F11 error. Communication issue between motor control board and machine control board. Called source, spoke w/ TJ, who had me verify 120 vac to motor control and 5 vdc to it. Confirmed faulty motor control board.Replaced parts and verified operations. Drain is secure. Verified no water leaks at time of svc call. Left LB."
Near Georgetown, TX 78628
Tyler B.
Job Details: 07/17/2019
WASHER MAYTAG MHW9000YW0 "Arrived on site for unit leaking from door, found door gasket very dry, replaced bellow and tested unit, tested good. No leaks on site"
Near Spicewood, TX 78669
Paul
Job Details: 07/17/2019
OVEN JENN-AIR JJW2430DS01
Near Austin, TX 78748
Leonardo
Job Details: 07/17/2019
RANGE KITCHENAID KEHU309SSS0 Arrived on site to replace boiler. Replaced boiler test unit and unit test good job complete.
Near Buda, TX 78610
Leonardo
Job Details: 07/17/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to replace fan and control. Replaced fan and unit still not working. Ordering control board W10892389. ; ordrng 1 W10892389 (CONTROL BOARD )
Near Bastrop, TX 78602
Steve C.
Job Details: 07/17/2019
WASHER WHIRLPOOL CHW9150GW0 "Arrived on site for the unit is not spinning out the clothes properly. Tested unit and found that when it hits six minutes unit will show unbalanced load. Replace the ccu and MCU and tested the unit. Unit is still not working. Also found the water level on the unit is high. Replace the water level switch and the unit is still not working. Found the inner tub when rotating it drags and there’s a item stuck in between the tubs. The unit will need a new W10198146-basket, W10198137 rear tub, W10312454 front tub, and motor W11191299. Will need a second man and two hours.
Near Manor, TX 78653
Joseph C.
Job Details: 07/17/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for “microwave running, but not heating” complaint. Inspected unit and found 122VAC coming to transformer. Transformer has shorted and needs to be replaced. Ordering new transformer.; ordrng 1 W10836753 (transformr)"
Near Belton, TX 76513
Arthur B.
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite to install new filter housing and valve to french door refrigerator from my prior visit’s diagnosis. Removed and replaced all parts. Reassembled and tested. Valve now dispenses properly and no water leaks found. AllWater connections were dry at time of service.
Near Leander, TX 78645
James
Job Details: 07/17/2019
RANGE FRIGIDAIRE FFGH3054US Arrived on site and installed new control and overlay. Tested operation and found unit working properly and all functions test good. Job complete
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/17/2019
DRYER WHIRLPOOL WED4850HW0 "(RD) Arrived on site for dryer not running. Performed diagnostics and tested voltage to unit and found with range. Tested unit and found relay opened on start switch when in run position. Removed start switch and installed new. Tested operation, all tested good. I spoke customer about repair and user care guide."
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/17/2019
OVEN KITCHENAID KODT100ESS00 Arrived on site to repair unit who’s door glass shattered. Inspected unit to find that the upper door enter glass shattered during the self clean cycle. Reported findings to safety team. Spoke with Ann at the safety team and informed her that the unit does not have a model serial tag. She will be mailing a new tag to the customer. I removed and replaced inner door glass on upper oven door. Cleaned all shattered glass.Ann at Safety Team. KL7x200wpl1
Near Austin, TX 78728
Tyler B.
Job Details: 07/17/2019
WASHER GE GTW465ASNWW "Arrived on site for unit not filling with cold. Tested good on hot,but no fill on cold, found 120v coming into valve but no fill. Valve defective. Replaced valve and tested good. No leaks on site"
Near Leander, TX 78641
Lou
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW4816FW2 "arrived on site to inspect washer taking too long to fill. Upon further inspection, the customer advised that he just got back from traveling and found the unit not functioning and oxidation from a water leak at the back on the unit. I found evidence of a water leak coming from the valve area. I placed the unit in diagnostics and it showed error code F8E1. I cleared the code and continued with testing. The unit failed to dispense cold water during testing, but otherwise, it operated as designed. I removed the console and found where water had leaked from the solenoid/cold valve area. I remove and replaced the valve and retested and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78731
Andy
Job Details: 07/17/2019
RANGE JENN-AIR JGRP436WP02 "Arrived on site for range oven not reaching temperature. Performed temperature test at 350° and and found that unit works perfectly and at 343° on display display stayed at 343° had temp prob in unit and had swing cycles average at this point to be around 335° Called tech line and spoke with Andrew (SR# 7725369620) Made aware of issues, what was done and tested. Was asked for error codes and found none. Was asked if unit did not ignite and informed that unit did ignite but stopped igniting at this point. Was asked if unit door was opened at any point aside from when first opened to install temp prob. And responded yes. Was instructed that unit is operating as designed. And Not to open door at any point of cooking And that all operations are normal. And to instruct customer on use and care and practice for best performance of unit. Did as instructed. No other repairs are needed at this time."
Near Pflugerville, TX 78660
Cliff
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is not turning on. Found bad connection in junction box for main power connection. Rewired unit properly and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Dripping Springs, TX 78620
Scott
Job Details: 07/17/2019
MICROWAVE GE JVM3162RJ3SS Arrived on site for installing fan . Will need a second tech to help in removing from cabinets due to some trim . Please call to set return visit .; ordrng 1 2NDMAN
Near Dripping Springs, TX 78620
Scott
Job Details: 07/17/2019
WASHER GE GTW330ASK2WW Arrived on site for washer not starting . Ran diagnostics lid latch would not engage . Ordering lid latch . Also was getting water lever error codes but was ok in diagnostics test . Ordering control if needed ( call for autho ) . Nonwater leaks detected at time of service . Please call to set return.; ordrng 1 WH01X27954 (LID LATCH) and 1 WH18X28642
Near Bastrop, TX 78602
Steve C.
Job Details: 07/17/2019
WASHER MAYTAG MVWB835DW0 Arrived on site for the unit is making noise. Tested the unit and found the stator is rubbing against the drain pan. Removed the drain pan and unit is working properly.
Near Cedar Park, TX 78613
Lou
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I test3d temps in the FC=10 degrees & RC=45 degrees. Using my jumper wire, I tested the IM by jumping T & H and at first the ice maker did not operate, but when I touched the motor wheel, it began to harvest. I advised the customer that I did not feel comfortable with it’s operations and will replace it. I contacted the office and got authorization to replace the IM. I removed and replaced the ice maker and as soon as I plugged it in, it began to harvest then dispensed water into the tray. I advised the customer to give the IM approximately as hours to fully operate and to discard the first two makes due to me having my hands on the ice maker. No water leaks observed during service, job completed."
Near Manor, TX 78653
Joseph C.
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for “no power to unit” complaint. Inspected unit and found unit to have loose connection, at control. Reconnected harness to control. Tested unit unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/17/2019
DRYER GE GTD65EBSJ3WS Arrived on site for unit that is not allowing cycle selections. Found that the control board is not allowing all selections to be made as far as cycles go. Removed and replaced control. Customer can now select every cycle. Venting in dryer is clean.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KSCS25INBL00
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/17/2019
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for dishwasher not dissolving soap. Performed diagnostics mode and found fault code 4-3, wash motor failure. Monitored test cycle and found wash motor not activating. Tested voltage t motor and found 120 volts. Found failed motor. Removed failed sump and installed new. Tested operation and monitored for water leaks. All tested good, no water leaks present.
Near Round Rock, TX 78664
Cliff
Job Details: 07/17/2019
DISHWASHER FRIGIDAIRE FDB510LCS0 Arrived on site to diagnose a dishwasher that has a burning odor. Tested all parts and components and found no mechanical failures or failed parts at this time. Advised homeowner of calcium buildup on heating element causing odor. As there are no mechanical failures there are no repairs to be done at this time. Advised homeowner on best cleaning procedures to remove calcium from inside of dishwasher. No leaks were found at time of service.
Near Bastrop, TX 78602
Steve C.
Job Details: 07/17/2019
DISHWASHER GE GDT545PSJ6SS Arrived on site to replace the fill hose and the funnel kit. Replace both parts and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/17/2019
REFRIGERATOR LG LMXS30776S Arrived on site for unit that will not dispense water through the door. Tested temperatures and they were above freezing in fresh food section. Disconnected waterline from Valve and blew through it and it was open all the way through to the dispenser nozel. Water valve does buzz when the dispenser paddle is depressed. will order and replace the water valve in the door. Water connections were dry.; ordrng 1 MJX62831301 (DOOR INLET VALVE)