Arrived onsite for a dryer the will not tumble or heat. Upon inspection I found that the belt and pulley were broken. I installed the new parts and tested the unit several times and found that the unit is now operating as designed. Job complete

"Arrived onsite for and DW that is not draining. Upon inspection I found that drain hose clear and all other functions operating. I removed the drain pump and found that the was a peace of glass stuck in the impeller I inspected the pump for and damaged and found none, I reinstalled the pump and tested the unit several times and found unit operating as designed no leaks.

"Arrived on site and inspected washer and did not find any issues. Noise customer was hearing was a set of keys they found after a wash cycle. Ran all functions in diagnostic cycle and everything checks good

"Arrived on site and inspected dryer and found belt has broken. After replacement dryer is working properly. Job complete

"Arrived on site for dishwasher, inspected unit and work area. Customer had water line installed. I gained access to the valve and removed it and there was lots of calcium breaking apart from the water heater. I advised customer that it was continue to do the same even after replacing the water line and valve because calcium is coming trough. No leaks observed during service. Job completed."

"Arrived on site to test unit for door error,tested unit found top inter lock broken, replaced part, tested unit unit now running as designed, job complete"

"Arrived on site and Replaced blower motor diagnosed on previous visit, after replacement also found switches in control box were flipped. After resetting their location properly vent hood is now working correctly

"Arrived on site and inspected washer and found no excessive noise during diagnostic cycle, inspected blower assembly and found gear case is leaking oil.

Arrived on site and replaced LR infinite switch. Unit now working as designed. Cust to repair faulty breaker per Techline. Job complete.

"Arrived on site to install previously diagnosed and ordered part. Due to the unit door handle being broken and the inner door trim being cracked, I removed and replaced the microwave door and tested. Unit is operating as designed.

"Arrived on site to inspect dishwasher with no power. Upon further inspection, I attempted to test the unit and the control panel would not respond. I found the unit plugged in so I tested the harness at the junction box and found no power. Tested the outlet and found no power there. Inspected the breaker and found it to be a GFCI breaker. Tested the breaker and it failed to trip. Once I was able to get the breaker to trip, I found my outlet tester lit up. I found the unit powered on and placed it in diagnostics showing no error codes. Tested the unit and it is operating as designed No water leaks observed during service, job completed."

"Arrived on site to inspect dryer not heating. Upon further inspection, I removed the bottom front panel and tested the unit and found the element not coming on. I tested the element and found it open. I disassembled the unit and removed the element and found the middle metal plate badly warped and cracked and the coils broken (photo). Also found the rollers and tension pulley not operating properly and the belt badly frayed. I removed and replaced the rollers, tension pulley, element and belt and cleaned the unit (before/after photos) and reassembled and tested. Unit is operating as designed. No lint observed at the end of service, job completed."

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and the element never came on. Using my vent test kit, I tested the airflow to the unit and the first two tests failed (photos). I tested again with the vent tube at the back of the unit removed and the unit passed. I disassembled the unit and inspected the element and found it badly worn (photo). Also found the unit full of lint and the rollers and tension pulley were worn. Also found the drive belt badly worn I removed and replaced all mentioned parts and cleaned the unit (before/after photos) and reassembled the unit. Tested the unit and it is operating as designed. I recommended the customer have someone check/clean the vents before using the unit as the unit will fail again if the vents arent cleaned. No lint observed at the end of service, job completed."

Arrived on site to test unit for unit making loud noise. Test unit and found bad magnetron capacitor and diode. Replaced all aparts. Test unit and unit test good job complete.

Arrived on site to test unit and found shorted key pad. Customer got jenair and got a concession for parts.

"Arrived on site for water leaking. Removed kickplate found no leaks at valve,found water on back wall,removed unit from enclosure found water leaking from water line source,removed defective water line installed new water line had water turned back on no leaks at line,reinstalled unit checked water drainage good no leaks. used 1 Wx08x10006 (Water line) from stock"

"Arrived on site for broiler not working . Found element burned thru .. Replaced element . Ran preheat all checked normal.

"Arrived on site for a washing machine that is making a grinding sound as it spins. Inspected unit and work area. Did confirm the customers complaint after running the unit through a drain in span. Found the cam was stripping. Check underneath the unit and did not find any evidence of issues with the actuator or gear case. Also found the belt had been stretched out and could use a replacement. Replaced the cam and belt and tested the unit. The unit began to work and operate as designed.

Arrived on site for washer not functioning correctly. Upon arrival confirmed issue and found unit showing rotate to cycle error on all settings. Tried reset based on service pointer but it didnt work. I made repair. Found unit functioning on all settings as designed without failure call complete

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the thermostat and test of the unit. He began to cool and operate as designed. Call complete.

Arrived on site to test unit for not heating. Test unit and found F7E1 error. Turned heating element on manually and heating element working correctly. Job complete.

"WDF330PAHS3 Arrived to inspect no water entering unit. I entered service test mode and found 6-2 error stored in memory. I found there was line VAC to the valve, but upon testing, the solenoid showed electrically open. I removed and replaced the valve and tested. All functions returned to normal and the unit operated as designed. I allowed the machine to complete a service mode test. No leaks observed during service.

"Arrived on site for dryer, inspected unit and work area. Customers complaint that there was a nail at one point on between the drum and seal. Took unit apart and found nothing stuck. I advised customer to clean unit. Used shop vac and clean out all hair and dust. Reassembled and tested. Unit is now operating as designed.

Arrived onsite for ice machine making only thin sheets of ice. Upon arrival inspected unit. Found unit was receiving only half of required water from supply. Found valve is restricted. Replaced valve and tested. Unit is now functioning properly. Job complete

Arrived onsite for icemaker not working. Upon arrival test Icemaker and not responding. Need to replace icemaker . Replaced icemaker and unit is operating as designed.

Arrived on site to test range for clicking. Found outer simmer orifices on LF and RF burners were clogged. Cleared restriction and unit is now working as designed.

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was water leaking. I took temps RC 32? FC 0? customer had a previous company that said it needed a compressor because it was leaking water. Inspected unit and found the drain tube clogged and also found the drip pan in the freezer clogged with dust and dog hair. I also filled external drain pan to check for cracks and found nothing. Little ice build up on evaporator, used my steamer to remove ice.

Arrived on site. Found defective freezer led module per service pointer installed updated led module. Autho S191AQ ; used 1 W11601311 (Led module) from stock

"Arrived on site to test unit for not washing, tested unit found wash motor not engaging, replaced wash motor, tested unit, unit now functioning properly, no leaks detected job complete"

Arrived onsite for SAFTEY leaks gas. Upon arrival inspected unit and is not leaking gas. Customer mentioned that when knobs are turned that the burners are not lighting creating gas to just run. Found cook top with cooking oil spilled all over cooktop and burners. Clean burner heads and electrodes. And all burners operate as designed. Advised to customer to keep a area of burners free of oil and debris because can catch fire and also restrict burners from operating. Contacted Saftey team with findings. Got SR# 7735630243. Job complete

Arrived onsite for a DW with a knob that would bit turn this motor when attempting to chose a cycle. Upon arrival I found that I was able to select a cycle with no issues. I left the unit running and advised the customer to call me if any issues arise like not being able to select cycles again. Cx did not contact me which leads me to believe that the unit is operating as designed. Job complete.

"Arrived onsite for a refrigerator to replace previous diagnosed parts. I confirmed the compressor was locked up. I found the system charged and evacuated it. I replaced the compressor, installed a drier and a access valve on the compressor. I vacuumed the system and charged it with 68 grams of R600. I tested the unit and found it working as designed. Call complete."

Arrived onsite for a microwave that is not heating properly. I tested the microwave and found the magnetron putting out 1000 watts and working as designed. I went over use and care and using the second level rack with the customer. Call complete.

Arrived onsite for a range with the low flames too high. I found the low flame setting a lot higher than simmer on the two large burners. I adjusted the low flame setting and checked the orifices for being clean. The orifices check good. The customer also stated the oven was burning every thing and especially bread and bake goods. I found the oven running 15 degrees hot. I calibrated the oven and its cycling between 345-355 degrees. Call complete.

"Arrived onsite to replace faulty compressor. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec and powered unit. Compressor is pumping. Customer to monitor temperature. Job complete"

Arrived onsite for front left burner issues. Upon arrival inspected unit. Found failed front left switch. Replaced infinity switch. Tested unit and unit is functioning properly. Both individual and dual burner is working and is cycling. Job complete.

"Arrived on site to test unit for no cool, tested unit found compressor pulling 7.8 amps and not starting, replaced start device and capacitor, tested, compressor started pulling .7 amps, but noticed evaporator fan not engaging, exposed evaporator found and good frost pattern, fan receiving 120VAC but not starting, customer stated that they have not heard the fan run since day one, replaced fan motor from job 369201, fan engaged, advised customer to put a bottle of water in freezer, when it freezes it will be a good time to load items, unit is now running as designed job complete"

"Arrived on site to test unit for lid, locked wont open, tested unit found unit has water and pump not engaging, inspected drain pump and found a loose connection, secured connections and tested, unit is now functioning properly, no leaks detected job complete"

"Arrived on site and inspected washer and found drain pump is clogged. After clearing drain pump ran test 12 and it is now working properly, job complete"

"Arrived on site to repair sealed system due to failed compressor. Pierced system and found 26 psi pressure present. Checked for UV dye and found none. Evacuated system and replaced compressor and dryer. Vacuumed unit and verified proper pressures and vacuum held. Charged to 60g per mfr specs. Tested unit and verified compressor is on and running properly, unit cooling. Call complete."

Arrived on site to install new turntable motor to resolve grinding noise. Ran unit and verified no abnormal sounds present. CAll complete.

"Arrived on site and inspected washer and found it is unplugged, after reconnecting the power Drain pump is running constantly. Disconnected power again and replaced control board and ran a calibration cycle and then an automatic test cycle and both completed properly, job complete"

Arrived on site to install new splutch and belt to resolve grinding noises. Installed parts and ran unit with a load of towels. Found no further abnormal noises present. Unit working as designed. Advised on proper load sizes to reduce stress on lower end. Call complete.

Arrived on site to test unit for F1E1 error internal board. Replaced control board test unit and unit test good job complete.

"Arrived on site to inspect oven temps. Upon further inspection, the customer had tested the unit themselves using a multimeter with thermal lead and provided a chart of their readings compared to a second oven in the home. I advised the customer that the units will have different temps readings but both will average out close to the set preheat temp. Reading the charts, I found the unit in question would reach preheat temp of 350 after approximately 30 mins which would give it the extra 15-20 mins after preheat as the manufacturer recommends. I tested the unit in bake at 350 degrees and at preheat I cancelled the bake and placed the unit in diagnostics and checked the temp reading on the display which showed 381. I advised the customer that the unit will reach preheat quicker due to the sensor being right at the broil element and the broil is cycling with the bake element and convection during preheat. Comparing to the 2nd unit, I recommended they still allow an extra 15-20 mins after preheat before placing food inside. Based off the customers analysis and my testing, the unit is operating as designed. No repairs needed, job completed."

"Arrived on site for no lights. Found a defective led module,replaced upper back left led module in fresh food section. Allleds"

"Arrived on site for noise complaint. Ran diagnostics loud vibration noise while compressor running,adjusted unit to prevent condenser coil from vibrating noise no longer present"

"Arrived on site. Unit will cool then thaw then cool again,at time of visit unit cooling correctly no ice build up,ran diagnostics test passed,replaced main control and ui"

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer replaced all led modules all leds working autho S84638"

"Arrived on site. Found door open icon lit with doors closed,adjusted switches power cycled unit tested switches unit working as designed"

Arrived on site. Replaced defective fan motor powered unit on fan powered on.

Arrived on site to replace igniter harness and burner head. Replaced both parts test unit and unit test good job complete.

Arrived on site for dryer performing poorly . Ran diagnostics no error codes . Found tank is full of water .Instructed customer on usage for a ventless dryer .

"Arrived on site for dryer shutting down too early . Retested air flow , temp checked and thermistors . All checked normal. Replaced control . Reran tests . All checked normal. No lint build up at time of service. Job complete"

"Arrived on site , replaced control and dispenser . Ran diagnostics. All checked normal. No water leaks detected at time of service"

WRS555SIHZ06 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the sealed system components and vacuumed the system. The vacuum held below 500 microns for 15 minutes and I charged the with the mfg prescribed refrigerant charge. I tested the unit and it cooled as designed. No water connections to unit.

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, dryer, and coupler and ran 120 psi of nitrogen through the system. Found pressures hold. Ran a vacuum on the unit and found pressures hold for 15 minutes. Charge the unit up with refrigerant and found pressure is Steve lies at 135 psi on the high side and 0 psi on the low side. The unit began to corner operate as designed. Advised customer to keep an eye on the unit and to call back if any other issues persist. Call complete."

"Arrived on site for a washing machine that is going off balance. Inspected unit and work area. The customer advised that the unit seems to be going off pallets fairly consistently. Ran the unit through diagnostics and did not find any stored error codes. Around the unit through an auto test in the unit ran as designed. I checked the suspension and found the suspension was good. I did find the unit on level and re-leveled the unit. I asked the customer what kind of loads theyve been having issues with and the customer advise that it tends to happen more when they wash their throw blankets. Advised that it can happen on multiple different wash cycles though. I had the customer show me a typical load that it might go out of balance on and noticed the customer was wrapping the clothes around the agitator. She did advise that a lot of her clothes do get tangled inside of the washer. I did explain to the customer that on these newer washers, they cannot load the washer the same way as they used to load their old one. I advised her that she needs to drop her clothes in loose piles. I did explain to her that her wrapping the clothes around the agitator may have been contributing towards their off-balance issues. Siri are you working as designed. Call complete."

"Arrived on site for a refrigerator that is making a knocking sound when the refrigerator doors opened and intermittently throughout the day. Inspected unit and work area. The customer advised that its coming from the top middle portion of his refrigerator section and then it makes a knocking sound. Was unable to replicate the issue but due to the complaint, I knew it was the damper control causing the issue. Replace the damper control and tested the unit. The unit begin to work and operate as designs. Call complete."

Arrived on site for refrigerator needing previously diagnosed door. Upon arrival installed door and found no damages. Call complete

Arrived on site for washer not starting correctly. Upon arrival confirmed issue and found f5e1 in diagnostics. After further testing I found the lidlock failin and replaced it. Started multiple cycles and found no leaks and unit starting as designed. Call complete

"Arrived on site for washer not filling correctly. Upon arrival confirmed issue but found no errors in diagnostics. Found thermistor on valve failing but control not detecting the failure, and unit was sporadically filling. Verified outlet power and polarization. Replaced valve and control then reassembled and ran reset, diagnostics cycle and a normal quick operation cycle. Found no leaks and washer fully functioning as designed. Call complete"

Arrived onsite for washer not advancing properly. Upon arrival inspected unit. Tested and found while attempting to agitate or spin the unit would only hum. Then skip from sensing to done. Inspected underneath unit and found failed capacitor. Replaced capacitor and tested. Unit is now functioning properly. Job complete

"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival reconfirmed issue and recovered refrigerant and installed compressor, valve, and drier. Pulled vac and recharged system with 56g of refrigerant. Found no leaks and informed customer to give unit 24 hrs to stabilize temps. Call complete"

Arrived on site to replace oven gasket. Replaced gasket test unit and unit test good job complete.

"Arrived onsite for washer not spinning out clothes properly 5/2, 0/2. Ran auto test and all passed. Codes could have been prior error. Cleared current error codes. Inspected unit and found rotor bolt needed tightening. Due to having loose bolt asked customer about washing habits. Customer occasionally washes oversized item. Notified customer that putting too much strain on the unit could eventually damage components. Secured bolt and tested. Unit is functioning properly and max speed is reached. Job complete"

Arrived on site for the refrigerator thats not dispensing ice. Inspected unit and work area. Customer advised the unit is not making ice and completely stopped about a week ago. Wanted to jump the unit and found then it would not turn. Replace the icemaker and tested the unit. The unit begin to work and operate as designed. Call complete.

"Arrived on site to diagnose dishwasher that was nor drying dishes well. Customer advised plastics had a good amount of water on them regularly. Checked for errors and found no codes present. Ran diagnostic cycle and found heater was coming on and heating properly. Customer advised that on the plastic tub units they do not retain as much heat as the metal tub units. Advised to run hot water first, use all high temp options, and continue to use rinse aid to get best possible dry. Customer is washing a large amount of plastic, I let them know that there may still be some water on large volumes of plastics since they don't hold much heat. Unit working as designed. Call complete."

"WCG55US0HS00 Arrived to inspect circuit breaker tripping. I found the neutral lead for the main supply within the unit had been incorrectly routed during manufacture. I corrected the issue and ensured no shorting could occur. Operational test good, no gas leaks detected during service."

WRS571CIHZ04 Arrived to instal previously diagnosed and ordered part. I removed and replaced the faulty diffuser and tested. The replacement had acceptable operational volume levels and operated as designed. No leaks observed during service.

WDF520PADM9 Arrived to inspect water standing in tub. I verified the inlet valve was not leaking and inspected the drain system. I found debris within the drain tube slowing flow substantially. I removed the debris and tested and the unit resumed normal operation. No leaks observed during service.

"Arrived on site for refrigerator, inspected unit and work area. Previous tech ordered rails. Unit only needed to be properly leveled and I also advised customer to get flooring repaired because unit is is sitting in properly. No leaks observed during service. Job completed."

Arrived onsite for range oven not working. Upon arrival inspected unit. Found glow igniter not functioning. Tested voltage to igniter and was 120 vac. Replaced ignitor. Tested unit at 350 and unit is functioning properly. Job complete.

Arrived onsite for making noise. Upon arrival ran diagnostics and there are no saved error codes. Ran automatic cycle and heat a sound from under unit. Inspected bottom of unit and found debris caught between belt and cover. Removed debris and inspected belt and cam pulley and are good. test unit on automatic cycle and no longer hearing sound. Ran a normal cycle with laundry and unit is operating as designed. No leaks present at this time. Job complete

Arrived onsite for leaking water underneath. Upon arrival inspected unit and found water leaking from hot water supply hose. Ran unit to fill with water . There is no leak during fill. Ran drain and there is no leaking from pump or drain hose. Customer will have her supply hoses replaced. Unit is operating as designed. The unit itself is not leaking. Customer had me shut off her hot water supply valve. Job complete

"Arrived onsite for water dispenser not working. Upon arrival test dispenser and is not energizing valve. Test valve and has correct resistance,just not receiving voltage. Need to replace control. Replaced control and test unit. Unit is operating as designed. No leaks present at this time. Job complete"

Arrived onsite to install previously ordered part . Replaced control W11552018. Test unit and unit is operating as designed. Job complete

Arrived onsite to install previously ordered part replaced lid strike. Ran diagnostics and there are no saved error codes. Ran automatic test cycle. Unit is operating as designed. No leaks present at this time. Job complete

Arrived on site for no water. Diagnosed a frozen water tank due to air leaking between fan scroll and air tower added sealer to gaps ran icemaker test passed ran fill test passed tested water dispenser unit working as designed after repair. ; used 1 212643 (Sealer) from stock

Arrived on site to test unit for no heat. Found element was bad. Also found element only receiving 68vac. Replaced element and control. Found no damage to harness. Unit completed diagnostic cycle with no issues. No leaks detected. Job complete.

Arrived on site to test unit for flames not adjusting. Adjusted flame to recommendation. Customer satisfied with improvement. No leaks detected. Job complete.

Arrived on site to test unit for not drying properly. Found no stored error codes. Ran ventilation test and unit failed. Advised customer to download app and connect unit to WiFi. Also advised to have maintenance check vent leading to exterior as air flow is being restricted preventing unit from working as designed. Job complete.

Arrived on site to test unit for not washing. Found cold valve at wall was shut off. Opened cold valve and unit completed diagnostics with no issues. No leaks detected. Job complete.

"Arrived on site to test unit for no ice production, tested unit found ice maker stuck in harvest, tried to reset to home position but it would not move, replaced ice maker and rand service test 120, completed harvest, ran test 97 water filled to desired amount, temps are good on the 6 hour average, advised customer to give 24 hours to see any ice production, unit is running as designed, no leaks detected job complete"

"Arrived on site replaced cap, cam ,belt, guard and screws . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service . Job complete"

"Arrived on site to install new tub and pump, inspected tub to make sure no dents and no cracks where present. Transferred all components from old tub to new one and used new sump and motor. I then tested unit to make sure no leaks where present. Unit is now operating as designed. No leaks where observed during service. Job completed."

"Arrived on site to test unit for lid locked and unable to remove clothes. Manually opened door and removed clothing, engaged drain pump in diagnostics to remove standing water in basket. Found drain pump engaging but not draining. Recommend replacing pump. ordering part needed. Recommend A.M. appointment. Customer requesting AH only.

"Arrived on site and found this call should have been for a washer, dryer is on a separate ticket. Customer is experiencing towels and sheets torn, she is still concerned about control panel surface but is aware cosmetic issues She is also experiencing very intermittent squeaking. Attempted to remove wash plate and it is seized. Inspected lower assembly and didnt find any issues. Will bring back washplate.and all drive components ; ordrng 1 W10902814 (Wash plate) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam kit) and 1 W11239857 (Belt)"

"Arrived to inspect cooling issue within RC. I found the evaporator was frozen again, but less than prior due to the replacement control. The issue was multi-part and the door closers on both doors were worn away, causing a loss of door closer action and any slight movement of the unit or opposite door could cause inadvertent slight opening. Office to order parts and schedule service with the customer. ; ordrng 2 WR02X11743 (Lower Door Cams)s and 1 WR02X11478 (FC Door Cam) and 1 WR02X11479 (RC Door Cam)"

"Arrived on site to inspect wall oven lost communication. Upon further inspection, I found the display showing error code F6E9-appliance manager lost communication (lower oven). I placed the unit in diagnostics and checked for other error codes and found F1E1-internal oven appliance manager error. I cleared the codes and attempted to test the unit and found the upper oven control responding but the lower oven control failed. Following the tech sheet for the error codes, I am ordering both appliance managers. ordrng 1 W11448962 (ACU) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to replace previously diagnosed harness, motor, control UI,control and diffuser, replaced harness,diffuser and UI, control was not correct in the box and applied perma gum around fan scroll but fan blade is still making a loud vibration noise, also customer stated that filter head is leaking, inspected and it will need to be replaced, ordering filter head, correct control, evaporator motor, fan blade and scroll, customer would want this repair done asap, office to reschedule ; ordrng 1 WP2169142 (Blade fan) and 1 W10251462 (Fan scroll) and 1 WP2315549 (Evap motor) and 1 W11567495 (Control)"

Arrived on site for a range that makes a loud noise when all burners are on. Upon inspection I found that the unit sounds like a flame thrower there was some orange flame among the blue. This may be because of a draft in the house due to it still being under construction. But I am still cording a conversation kit. Office to reschedule. ; ordrng 1 W11428599 (CNVRSN-KIT)

Arrived onsite for a dryer to replace the previous diagnosed parts. I disassembled the dryer and upon trying to install the rear bulkhead in the new cabinet I found that the mounting holes were in the wrong place. I also found that all the motor mounting holes and slots were not punched in the new cabinet. I tried to straighten out the old cabinet but the motor mount holes were completely stripped out and the plate could not be secured properly. The cabinet will have to be ordered again. Ordering 8533643 CABINET ASSEMBLY - WHITE and 4 EA. W11025920 FEET-LVLNG. Office to RS.; ordrng 1 8533643 (CABINET ASSEMBLY - WHITE) and 4 W11025920 (FEET-LVLNG)s

"Arrived on site and inspected water and found no power showing on display. Replaced drain pump, then replaced control board with original control panel connected new control board would not show a status light. After replacing control panel Status light is now showing and washer will enter a diagnostic cycle but now the lid latch is not working and will need to be replaced. 7735709384; ordrng 1 W11394572 (Latch) and 1 W11569161 (Harness)"

"Arrived on site to test unit for program issues, tested unit found unit will not allow you to select wash until dryer is selected, called tech line and explained the issue, per tech line software is malfunctioning and the UI will need to be replaced, ordering part, office to reschedule ; ordrng 1 W11475812 (user interface)"

Arrived onsite for a refrigerator that is in the garage and is freezing up in the freezer section. Upon inspection after removing the ice I found that the thermistor and the heating element was unplugged I corrected this. The customer brought to my attention that the rc door was not closing properly I adjusted the door as best as I could and sealed some off the gas the I found in the chassis. But the customer decided that theyd feel better if the door was replaced. I ordered the door. Office to reschedule. ; ordrng 1 LW10803941 (Door)

Arrived onsite for doors not aligned. Contacted techline and tech recommended only adding shims and gave part number to rear of unit to level cabinet. Tech said this is the only thing to do. Since the gaskets have a perfect seal anything else will be cosmetic and unit is out of cosmetic warranty. Tech gave SR# 7735707706. Office to reschedule ; ordrng 1 4387828A (Refrigerator shims)

"Arrived on site to inspect venthood noises. Upon further inspection, the customer had the unit turned on and advised that when they turn it off is when they hear the noise which sounds like a vibrating noise. I turned the unit off and did not hear any unusual noises. I removed the filters and removed the side vent from the blower to expose the blower wheel. I found no broken blades on the wheel. I turned the wheel by hand and could hear a faint chiming noise that the customer described but wasnt as loud as it normally gets. I turned the fan on and allowed it run some more and when I turned it off I did not hear the noise. I adjusted the blower wheel and retested by turning the wheel by hand and could still hear the noise. I found no debris inside the blower housing and the wheel is not rubbing on anything. I turned the wheel by hand one more time and tried to pinpoint the noise and it sounds like, its coming from the motor. I am ordering a blower and office to schedule return service due to the availability of the part. ; ordrng 1 W11351717 (Blower)"

Arrived on site for a washing machine that is leaking. Inspected unit and work area. The customer advised that the unit is intermittently leaking from the front left corner of her washer and that its not a lot of water but she is concerned since the unit is still under warranty and its a brand new washer. I did confirm the customers complaint and checked underneath the unit. Could not find any water residue anywhere around the unit except for at the top left-hand corner at the fabric softener dispenser. Ran the unit through an auto test in the unit ran as designed with no water leaks present. Did find the customer was within the range of the service pointer to replace the tub ring due to this issue. Ordering the tub ring and the office will need to contact the customer to reschedule due to an out of stock and PSP item. ; ordrng 1 W11590590 (Tub ring)

Arrived on site for rattling noise in fridge . Ran test and found ice box fan is making a lot of noise . Found freezer evap covered in ice . Ran heater test and not heating . Ran resistance and continuity on heater harness and found its failed . Getting voltage at molex connector and heater passed resistance. Ordering harness . . No water leaks detected at time of service.; ordrng 1 W11614809 (Heater harness)