Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Robert J.

Robert J.

RANGE GE JGS760SEL4SS "Arrived onsite to replace cooling fan. Replaced fan, tested unit and unit heats to 350 degrees. Job complete."

Near Patricks Way, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KRFC300EWH03 "Arrived on site for customer complaint of condensation inside fresh food section, found humidity lever was not in correct position on shelf causing to hang low and right side drawer would not close causing right side refrigerator door not to close. I was able to put humidity adjuster lever into correct position on shelf, drawer closed normally and then right side door closed normally, unit tested good."

Near Spanish Oaks Club Blvd, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site for no cool. Checked low side pressure reading -10 no frost pattern on evaporator,replaced evaporator,compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down"

Near W Slaughter Ln, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for no cool and no water. Found compressor and fans not running,found unit in showroom mode,exited showroom mode,compressor and fans powered on,water dispenser working."

Near Calpe Dr, Austin, TX 78739
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived onsite for unit not freezing consistently. Tested unit. Found that bi metal was not turning on and UI panel was not turning on bi metal. ordrng 1 W10865870 (cntrl-elec)"

Near Highland Haven Dr, Austin, TX 78725
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42FTS04 "Arrived on site for noise compliant. Customer had recording of noise,noise appears to be when compressor runs at high speed due to compressor being a variable speed compressor and running at 3 different speeds. Unit cooling correctly,no issues with cooling. Ran diagnostics all test passed, ran compressor multiple times,couldn’t recreate noise from compressor. Unit is functioning properly beside noise complaint."

Near Adventurer, Lakeway, TX 78734
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS31ES0JS00 "Sr#7728312414 Arrived on site to replace control board, fan, and fuse. Tested unit. Unit operated good. Call techline, techline advised owner level shelve and replace thermostat fuse again."

Near Kiras Ct, Austin, TX 78737
James C.

James C.

WASHER MAYTAG MVWX655DW0 Arrived on site and tested operation. Found no fill fault in memory. Tested valves and found good water flow. Tested valve resistance and found to be good. Found after cold water filling for 2 minutes the winding in the cold water solenoid opened and no resistance at winding. Unit will need new cold water valve to complete repair. ; ordrng 1 AUTHO (AUTHO) and 1 W11168740 (valve)

Near Industrial Blvd, Marble Falls, TX 78654
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Arrived onsite to test unit not making ice. Tested unit, Unit does produce ice and fill with water. Made adjustment to ice arm gage."

Near Stonecrest Path, New Braunfels, TX 78130
Eman J.

Eman J.

WASHER WHIRLPOOL WTW4900BW Arrived onsite for washer making grinding noise. Tested system. Found gear case faulty. Replaced gearcase. Tested system. Everything works as designed. Job complete.

Near Caffey Ln, Manor, TX 78653
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KOCE500ESS09 Arrived on site and inspected microwave/oven combo. Found door for microwave is operating properly. Preheated oven and cycle timer three times and oven did not turn off when timer stopped. Could not duplicate customers experience during service call documented experience with tech line 7728329913

Near Burros Tail Cv, Austin, TX 78737
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site to diagnose a refrigerator that is leaking. Tested unit and found evaporator drain line pinched by foam insulation. Will need to document with tech line as problem cannot be corrected. Office to set pseudo-call for tech line contact as I was not able to reach them at time of service.; ordrng 1 SETPSEUDOCALL (SET PSEUDO CALL)

Near Winding Hollow Ln, Georgetown, TX 78628
Tyler  G.

Tyler G.

DRYER WHIRLPOOL WED7300DW1 Arrived on site for dryer that would not heat properly. Upon further inspection I found that the dryer had a bad thermal cut off use. I checked airflow from dryer to outside and vote plenty of airflow and I check the dryer for internal clogged at South and found nothing I ended up replacing the thermal cut off fuse the dryer is now working as designed. Call complete

Near State Hwy 95, Holland, TX 76534
Andy  B.

Andy B.

REFRIGERATOR GE GDE20GGHBRBB Arrived on site for refrigerator FC still not cooling as well as customer would like checked amp draw and found within range. No repairs are needed at this time. No water leaks present at time of service.

Near Willow Sage Ln, Elgin, TX 78621
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7300DW0 Arrived onsite and found unit to be working as designed. Calibrated. No error codes. Did find standpipe overflowing. Advised customer on findings and cause of leak. All checks good.

Near Colgate Ln, Austin, TX 78723
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site and inspected dishwasher and found drain connector to garbage disposal is being shared with RO system, This can cause backflow in to the dishwasher when RO system purges. Also found garbage disposal is not draining well. Customer cleared garbage disposal and will discuss shared drain with RO company. Ran a diagnostic cycle and everything passed, dishwasher is operating properly, no water leaks detected at time of service, job complete."

Near Honeybee Ln, Austin, TX 78737
James C.

James C.

DRYER MAYTAG DE303 Arrived on site and tested operation. Found unit will not start. Found door switch has failed. Installed new switch and tested operation. Unit tests good. Job complete

Near Fairway Ln, Meadowlakes, TX 78654
Al R.

Al R.

WASHER LG WM2701HV Arrived to inspect LG front load washer loud noises.Confirmed the complaint and found the bearing was the issue.

Near Shady Elm Dr, Georgetown, TX 78633
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDC215EW1 Arrived on site for dryer that is making a scraping sound as it rotates. Inspected unit and work area. Customer stated that it was making an unusual rattling sound as it dried and that it wasn’t all the time but was intermittent. Inspected unit and ran unit for 35 minutes while working on her washer. Detected zero abnormal sounds rattling seem to be vibration from the chassis. Unit is working as designed. Call complete.

Near Samson Dr, Lorena, TX 76655
Tyler  G.

Tyler G.

WASHER WHIRLPOOL MVWC465HW2 "Arrived on site for washer not turning on. Upon further inspection and after customer stated issue happened after a entire home power surge, I found that the washer main control had actually blown up partially in on one corner of the board. Because of this I wasn’t able to run any diagnostics or tests without first installing a new main control to help supply power to rest of unit. Before that I confirmed both the wall outlet and power cord could safely pass and hold 120v through them safely. Both tests passed. SecondLy I installed the new main control and plugged machine back up to the outlet and of course double checked all wired connection for proper placement. ordrng 1 W10919003 (pump-water) and 1 W11156559 (harns-wire) and 1 W11249158 (cntrl-elec)"

Near Sumac Dr, Temple, TX 76502
James C.

James C.

WASHER MAYTAG MVWB765FW3 "Arrived on site and tested operation. Found multiple locked rotor failures and over temp errors. Inspected rotor and stator and found gear case has failed and water has gotten into stator and rusted winding. Unit will need new rotor, stator, slider, clutch and gear case to repair. ; ordrng 1 AUTHO (AUTHO) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor)"

Near Mosswood, Kingsland, TX 78639
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site for customer complaint of unit not starting, found interlock switches were not making contact with door latch, I replaced interlocks, found door needs replacing due to latch on door not making contact all the time. Ordering door; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11173823 (DOOR)"

Near Rogart Dr, Briarcliff, TX 78669
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived on site for refrigerator that’s not cooling. Inspected unit and work area. Took temperatures in refrigerator and freezer compartments and found freezer section sitting at 55°F and refrigerator section sitting at 76°F. Play scene in service diagnostics and confirmed temperatures on the thermistors. Check minimum, average, and maximum freezer temperatures in the last six hours and found massive discrepancies. Temperature minimum and maximums were 50° apart in both sections. I called Techline and spoke to Steve SR# 7728330437. He had me run test number 40 which is checking the three-way valve in ensuring that the unit is cycling refrigerant. Advised him of my findings and he advised this issue it was a sealed system issue. Ordering parts and oil is gauges and office will need to contact customer for return date ; ordrng 1 CNOTE (OIL-LESS GAUGES) and 1 CNOTE (2 HOURS) and 1 W10913906 (coupler) and 1 W11109499 (drier-tube) and 1 W11393142 (COMPR

Near Bold Springs Ct, , TX 76691
Richard P.

Richard P.

RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for the oven not working. Installed new power cord and tested all functions. All burners light up and work good. Bake tested good and heating up. Broil tested good and heating up. No leaks detected complete

Near Canyon Lake, TX 78130
Jacob S.

Jacob S.

RANGE KITCHENAID KDRS483VSS03 Arrived onsite for unit not sparking to start pilots on top. When the oven is turned on then the burners on top will spark. Called Techline. Suggested that we are only getting 120v and unit needs 240v. Possibly only getting half the power to unit. So when oven gets turned on the unit is back powering the spark module to spark for burners. Customer may need to check the power side from the wall making sure the unit is getting 240v. Got sr#7728308657.

Near W 9th St, Austin, TX 78703
Robert J.

Robert J.

WASHER WHIRLPOOL CHW9150GW0 Arrived on job for complaints of water code. Ran diagnostics and found no code. Reset washer. No leaks detected at time of service.

Near I-35, Kansas City, MO 64105
Lou S.

Lou S.

WASHER SAMSUNG WF42H5200AW/A2 "Arrived on site to inspect washer noises.

Near Kiowa Cove, Lago Vista, TX 78645
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to inspect refrigerator not making ice. Upon further inspection, I tested temps in the FC=20 degrees and RC=43 degrees. Disassembled the FC section and removed the evap cover to find the unit in defrost mode. Placed unit in diagnostics and ran test #40 and unit operated as designed. I cycled the power to the unit and as the compressor came on, the FC evaporator begins to frost but stopped at the top 2 coils and would not advance. I tested voltage, to the thermistors, at the HV control and both are good. Continued to watch the FC evaporator for approximately 40 mins and it never had a good frost pattern. I am ordering a sealed system repair consisting of the compressor, access valve, drier, both evaporators, CNOTE-OILLESS GAUGES, CNOTE-2HR JOB, CNOTE-AUTHORIZATION. No water leaks observed during service.; ordrng 1 CNOTE (OIL LESS GAUGES) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (2 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W1014375

Near N Rim Dr, Leander, TX 78641
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site replaced control. Light is now functioning properly in all three positions . Job complete

Near Manana Ct, Bastrop, TX 78602
Paul R.

Paul R.

DISHWASHER GE GSD1150X73 Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the pump and motor. I adjusted the tension on the door springs. I tested the unit and it worked as designed. There were no water leaks present at the time of service.

Near Stetson Cir, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator. Was instructed to drop part off at door by office staff (SP). Drop part off and taken picture of part at front door.

Near Juniper Dr, Georgetown, TX 78626
Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW1 "Arrived onsite to test unit for loud noise. Tested unit and found Loose wheel. Tighten wheel and tested unit, unit does not make any more noise. Job complete."

Near E Torrey St, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL ED5FHEXNL03 "Arrived on site for refrigerator dripping water. Inspected unit and work area. Found customer on a home filtration system. Recommend to remove water filter. Removed filter and found still dripping water. Found air line at dispenser. Shorten line in attempt to remove air bubbles. Removed water line and reinstalled. Found minor air still in line. All other operations tested good, no water leaks detected.

Near Pickett Ln, Leander, TX 78641
Noah D.

Noah D.

ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site to inspect ice machine for not producing when not on max ice, upon inspection found the water level needed for full ice was not being reached, changed out control due to new sensor. Fill was changed back to normal. Complete"

Near Malaga Ct, Canyon Lake, TX 78133
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for refrigerator drawer issues. Inspected and found failed drawers mismolded and will not fit properly. Ordering drawers to be shipped to customer. No water leaks present at time of service.; ordrng 1 SEENOTE (SHIP TO CUSTOMER ) and 1 W11162443 (DRAWER ) and 1 W11162446 (pan-meat)

Near Riddle Rd, Cedar Creek, TX 78612
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to install previous diagnosed parts. I gained access to filter housing bracket and replaced new. I checked to make sure the cover is closing properly. I replaced the UI control with a new. The unit is operating as designed. No water leaks detected

Near Sapphire Loop, Round Rock, TX 78681
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KXD4636YSS5 Arrived on site to test unit for blower continue to blow when in the down position. Found bad switches found new switch cover had no switches in it. Ordering new motor assembly W11187731 office to reschedule 2 hour job ; ordrng 1 2HOURJOB (2 HOUR JOB ) and 1 W11187731 (MOTOR ASSEMBLY )

Near Deer Shadow Pass, Austin, TX 78733
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=25 degrees & RC=44 degrees. I placed the unit in diagnostics and checked the ice maker in test #56 and it showed E5. Due to the high temps in the FC, I disassembled the FC section and removed the evap cover to find a large block of ice at the top right corner of the evaporator, which is being caused by either a leak or restriction in the system. Also, I could hear the damper control motor as it opened and closed and will need to be replaced. I forced defrost on the system ad it operated as designed.No water leaks observed during service, job completed."

Near High Lonesome, Leander, TX 78641
Andy  B.

Andy B.

WASHER MAYTAG MVWX655DW1 "Arrived on site to install previously diagnosed gearcase, cam, belt and motor. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Walter Hoffman Rd, Cedar Creek, TX 78612
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIA18PNLS3 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found failed circulation pump and water valve. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Limmer Loop, Round Rock, TX 78665
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDC03FVSS3 "Arrived on site for customer complaint of unit not having water enter unit, found float switch stuck in upper position due to hard water build up, I instructed customer to clean unit with cleaning solution. Unit tested good otherwise.

Near Waterfall Dr, The Hills, TX 78738
Noah D.

Noah D.

DRYER MAYTAG MED6400TB0 "Arrived on site to install pulley and test dryer, installed pulley and tested for noise, no extra noise found. No problems found

Near Santa Fe Ridge, Seguin, TX 78155
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator that has a broken ice container. Inspected unit and work area. Customer advised that when she called into customer service, they had advised her to just throw away her ice container. Replaced ice container and tested unit. Unit is working as designed. Call complete."

Near FM 438 Loop, Temple, TX 76501
Clif L.

Clif L.

WASHER MAYTAG MVWB835DW4 Arrived on site to replace previously ordered parts for washer. Replace control and suspension. Found rotor not needed as one on unit is fully functional. Tested and calibrated unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Overcup Dr, Round Rock, TX 78681
David  Z.

David Z.

REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived on site to diagnose icemaker that isn’t making any ice. Found unit has a broken shield piece and ice bucket is empty. Found arm upright stuck half cycle. Ordering new icemaker since piece is broken on this one and it may be stuck. ; ordrng 1 W11126009 (icemaker)

Near N FM 620, Austin, TX 78726
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for unit sparked and the stopped heating . Found cap burned at diode connection . Replaced mag cap and diode . Unit is now heating to wp specs . Job complete .

Near Pfluger Farm Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER WHIRLPOOL Ghw9250ml1 Arrived onsite and found handle broken off and latch not catching properly. Ordering handle and latch to rapair. All checks good. ; ordrng 1 WP8182080 (handle)

Near Mosshead Cove, Austin, TX 78730
Scott  M.

Scott M.

REFRIGERATOR MAGIC CHEF MCBC58DST "Arrived on site for no cool wine cooler . Found all fans working . Compressor pulling .011 amps . Replaced replay ,now pulling .021 amps . Compressor has failed ,

Near Stephen F Austin Blvd, Bastrop, TX 78602
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher not circulating water properly. Upon further inspection I found that the water pump sump assembly but it quit working I installed a new sump and retest of the dishwasher and the unit is not working as designed going through it’s fill agitate and drain cycles. Call complete. No leaks before during or after repair

Near Green Creek Dr, Salado, TX 76571
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 (JJ) Arrived on site for oven combo unit microwave door not registering that door is closed. Inspected unit and work area. Tested door operation and found door not connecting to right door switches. Performed diagnostics mode and checked error code history and found none. Found door warped and not connecting with switch. Will need to replace door assembly with hinges and test operation. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (SCH APT) and 1 W10687342 (INTER DOOR) and 2 W10874474 (DOOR HINGES)s and 1 W11110515/STANLESS (OUTER DOOR )

Near Spoleto Dr, Liberty Hill, TX 78642
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for washer with loose tub. Upon putting unit into diagnostics I found the gearcase making a scratching noise during spin mode. I inspected the underside of the unit and found the presents of gear case oil around the drive system. Will need the gearcase replaced. I am also recommending the returning tech lower the feet of the unit at least 1 to 2 in if possible. (W11255272) gearcase (W10721967) splutch kit (WPW10006384) belt (W10913953) shifter (W10890624) motor. ; ordrng 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)

Near Sunrise Rd, Round Rock, TX 78665
Brandon C.

Brandon C.

REFRIGERATOR GE CYE22UP2MS1 "Arrived on site for customer complaint of freezer not cooling, found defrost issue, I checked defrost circuit at control board, defrost circuit passed, found failed control board, I replaced control, instructed customer to defrost 36 hours, unit tested good."

Near Dayridge Dr, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW92HEFW "Arrived on site for washing machine that’s throwing several codes and is not functioning properly. Inspected unit and work area. Placed unit in service diagnostics and found an F9 E1 (long drain), F3 E1 (water level system error), and F5 E2 door lock error) error codes. Unit had water in it so I attempted to drain the unit. I found the unit was having a hard time draining. Remove the cover and took off drain pump filter. Found massive hair clump blocking water flow out o the unit. Removed clump and tested unit in an auto cycle. Unit ran as designed. Call complete."

Near Cherry Creek Dr, Waco, TX 76712
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE204EWH3 Arrived onsite and replaced sump and motor. Unit is now operating as designed. Advised customer on repair. All checks good.

Near San Gabriel St, Austin, TX 78701
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for the dishwasher not washing properly. Ran diagnostics and found no issues with the dishwasher. All functions are working to manufacture specs and no error codes present. Could not find any issues at this time. Complete

Near River Rd, Wimberley, TX 78676
Eman J.

Eman J.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for oven not heating. Tested system. Found oven not turning on elements. Reset system. Tested system again. Everything works as designed. Job complete.

Near McCandless Street, Austin, TX 78756
Richard P.

Richard P.

OVEN KITCHENAID KODE300ESS02 Arrived onsite for the oven making a noise during baking. During testing took the convection fan blade off and inspected it. Found a few shiny spots on the back of the blade where it was hitting the convection fan motor screws. Replaced convection fan and it tested fine. Did not here any noise. Advised customer to monitor. Complete

Near Dancing Oak Ln, San Marcos, TX 78666
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MSD2650HEB Arrived on site for refrigerator that is not cooling. Inspected unit and work area. Found unit cooling but found no frost pattern on the evaporator. Unit is sitting in a garage behind a work bench station and a deep freezer. Attempted to remove the unit from where it was sitting to get to the back of the unit and was unable to do so. Spoke to CS and was advised to order sealed system parts. Ordering parts and office will need to contact AHS for authorization and then the customer (if approved) for a reschedule date due to out of stock parts.; ordrng 1 12001940 (evaporator) and 1 W10160407 (compressor) and 1 W10613606 (start-dev) and 1 W10913906 (coupler) and 1 WP67005335 (cntrl-elec) and 1 WPW10143759 (dryer)

Near Old 81, Troy, TX 76579
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived onsite to test unit for freezing temperatures in the refrigerator. Tested unit and found faulty control board. Replaced control board, tested unit and unit functions correctly. No leaks present at this time. Job complete."

Near Hauptstrasse, New Braunfels, TX 78130
Kayman B.

Kayman B.

WASHER MAYTAG MVWB835DW1

Near Angelina Ct, Round Rock, TX 78665
Leonardo C.

Leonardo C.

OVEN MAYTAG CWE5800ACB Arrived on site to replaced broiler element. Replaced element test unit and unit test good job complete.

Near Bulian Ln, Austin, TX 78746
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site to install previously diagnosed gearcase. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near FM1209, Bastrop, TX 78602
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4800XQ2 "Arrived on site to inspect washer filling but not agitating. Upon further inspection, I placed the unit in diagnostics showing no error codes and continued with testing. Unit operated as designed. Due to the issues the customer described, I calibrated the unit but it failed as the drain pump would not turn off and the unit would sporadically agitate and never spin. I tested the control at the P2-3 & P2-4 and did not get the correct VDC. I am ordering the main control and CNOTE-LSO. Office to schedule return service due to OOS part. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10480177 (cntrl-elec)"

Near E Legend Oaks Dr, Georgetown, TX 78628
Noah D.

Noah D.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer for not starting, installed switch per last visit, tested unit and found no issues. Complete"

Near Woods End, New Braunfels, TX 78130
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to diagnose freezer compartment with light out. Performed diagnosis on switches and bulb. Found switch good, but bulb burnt out / open. Replaced bulb and retested. All is now working as designed. Call complete."

Near Sorrento Ct, Austin, TX 78759
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived to inspect cooling issues with French door refrigerator.Customer advised she went on vacation and possibly left the door slightly ajar.She returned home and discovered a massive frost buildup in the freezer compartment and experienced closing issues.The closing issues directly related to the cooling issues.I disassembled and cleaned drawers, slide and realigned the door to close properly.Reassembled and door closed properly to customers satisfaction.All water lines were dry at the time of service.Job complete."

Near Cross Mountain Trail, Georgetown, TX 78628
David  Z.

David Z.

REFRIGERATOR KITCHENAID KFXS25RYBL2 "Arrived on site to diagnose refrigerator not making any ice. Performed diagnostic on icemaker. Found ice frozen in mold, and will not cycle. Need to order new icemaker. Ordering new icemaker and harness. Office to reschedule when parts are available through AIG or WP. ; ordrng 1 W10882923 (icemaker) and 1 W11029433 (harns-wire)"

Near Pickfair Cove, Austin, TX 78750
Jacob S.

Jacob S.

RANGE GE JGBP33BEH3BB "Arrived onsite for front right burner not sparking to igniter. Tested unit. Front spark igniter not sparking. Ordered parts. Rescheduled with customer. ; ordrng 1 WB13K10014 (electrode) and 1 WB16K10056 (burner large) and 1 WB29K10006 (brnr cap,lrg)"

Near Beechwood Dr, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSS42MHX00 "Arrived on site for no cool in fresh food and and no ice. Found fill tube frozen,removed ice blockage in fill tube ran icemaker through a cycle water filled icemaker. Found ice in return vent,cleared ice from vent checked air flow to fresh food good."

Near Waymaker Way, Austin, TX 78746
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF590SAJM0 "Arrived on site to diagnose one dishwasher with report of bad odor coming from it. Ran diagnostic and checked unit. Found no error codes present. Ran unit and drain pump felt sluggish, and was leaving a little excess water. Replaced drain pump. Retested and unit is draining as designed. Advised customer on running unit every few days, as well as running a cleaner frequently to knock out any remaining odor. Call complete."

Near Sydney Dr, Austin, TX 78728
Jacob S.

Jacob S.

WASHER LG WM3770HVA Arrived onsite o replace parts ordered by previous tech. Replaced parts. Tested unit. No issues at this time. Job complete

Near Sabine St, Austin, TX 78701
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite for unit having damage. Saw damage to UI panel. New Part was defective out of the box. Ordered new part. Office to reschedule ; ordrng 1 W11180283 (panl-cntrl)

Near San Gabriel St, Austin, TX 78705
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived onsite for the dishwasher not drying. Ran diagnostics and found no issues with the dishwasher. Heater is coming on and all functions tested good. Notice that customer is not using rinse aid. Advised customer to use rinse aid and that it will take 30 to 50 loads of washing using the rinse aid for drying affect to take place. Advised customer that they will start seeing drying results slowly while using the dishwasher with rinse aid. Complete

Near Cool Breeze, New Braunfels, TX 78130
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite lights inside cabinet not lighting. Tested unit. Lights are lighting at the moment. Customer says day by depends on when the lights want to work. Called Techline. Suggested to change door and UI crisper panel. got SR#7728311225. Ordered part. Rescheduled with customer. ; ordrng 1 W10815669 (dor-fip ss)

Near Kinney Ave, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS48SSDUDE01 Arrived on site for ice build up and no lights. Found ice under ice bin,removed bin,checked ice dispenser door operation good,ice door sealing correctly advised customer to clean u de rick being every 2 weeks. Found upper led in freezer not powering on causing all other leds to be dim. Replaced defective upper led,powered unit on all leds working as designed. ; used 1 W11462342 (LED) from stock"

Near Osceola Trail, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR KENMORE 795.7504361 Arrived on site for no cool. Found ice build up on one section of evaporator. Need AUTHO for parts and sealed system labor. Customer will need to remove refrigerator from custom enclosure to allow tech proper access to compressor compartment. ; ordrng 1 ADH73150210 (DRIER) and 1 Customerwillneedtoremoverefrigeratorfromcustomenclosuretoallowtechproperaccesstocompressorcompartment. and 1 JIG and 1 NEEDAUTHO and 1 TCA38151706 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)

Near Buckman Mountain Rd, Austin, TX 78746
Wesley P.

Wesley P.

REFRIGERATOR GE zisb480dmb Arrived onsite and replaced fill cup and icemaker. Advised customer on repair to get rid of freezer drip. All else checks good.

Near Water Front Ave, Lakeway, TX 78734
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for customer complaint of unit not producing ice, found bin thermistor error code upon power up of machine. Ran diagnostic tests on unit, all other functions passed diagnostic test. I replaced bin thermistor, unit tested good.

Near Eagle Vista Ct, Austin, TX 78738
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site to inspect ice maker freezing. Upon further inspection I placed unit in diagnostics and tested ice maker #120 and ice maker operated as designed. Removed ice maker and found ice still inside the tray, then tested fill tube in test #97. Fill tube operated correctly filled in 7 seconds. Also found ice around the chute plate and removed plate found chute gasket crimped. Placed permagum around gasket and placed plate back into place. Removed and replaced the ice maker due to double filling and water spilling into ice bin causing the ice to badly clump. Tested ice maker and it operated as designed. No water leaks observed during service. Job completed"

Near Council Springs Pass, Leander, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for unit having frost in freezer. Looked at unit. Found frost coming in on right side of freezer. Tested unit in defrost mode. Unit test good. Also leveled unit for customer. No issues at this time. Job complete

Near Kyle, TX
Noah D.

Noah D.

OVEN WHIRLPOOL WOD77EC0HV01 "Arrived on site to install parts for oven not heating, installed all parts and found the blower fan on and working, all functions returned and heat was achieved. Tested up to 350. Complete"

Near Engler Dairy Rd, Seguin, TX 78155
Eman J.

Eman J.

RANGE KITCHENAID KSGG700ESS1 Arrived onsite for oven trim being damaged. Trim is damaged from heat. Request office to reschedule customer

Near Riverview St, Austin, TX 78702
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived on site for customer complaint of unit not producing ice in refrigerator compartment, found E5 error code, found failed thermistor on ice maker mold, I replaced ice maker, unit tested good after I reset error code."

Near Dayridge Dr, Dripping Springs, TX 78620
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site to install previously diagnosed and ordered part. Removed and replaced the open thermistor tested unit was operating as designed, no water leaks observed during service. Job completed."

Near Northlake Hills Dr, Jonestown, TX 78645
Brandon C.

Brandon C.

COOKTOP JENN-AIR JGD3430GS00 "Arrived on site for customer complaint of grommet coming off, I replaced grommet, unit tested good."

Near Aria Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDBH969AWS1 Wpw10254842 Arrived on site to test unit for normal/heavy led lights not working found shorted console. Replaced console All led lights working correctly at this time. No leaks detected.

Near Tasajillo Cove, Austin, TX 78739
Noah D.

Noah D.

WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for not cycling, upon inspection found e8f1 and a bad pressure switch, replaced control board and tested all functions. No problems found. Complete"

Near E Kingsbury St, Seguin, TX 78155
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived to inspect French door refrigerator not dispensing water or ice.Confirmed the complaint and found the door switches were the cause of the issues.Ordering the door switches for the refrigerator compartment.Office to reschedule with customer for return service appointment ordrng 2 W11396033 (SWITCHES )s

Near Granite Rock Ln, Georgetown, TX 78628
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher with a broken dispenser. Found dispenser lid catch broken causing it not to close. Replaced dispenser and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Balsam St, Hutto, TX 78634
David S.

David S.

COOKTOP WHIRLPOOL WCG55US0HS Arrived in site for front left burner going out. I inspected the unit and work area. I found the flame getting too low and going out on the left burner. I adjusted the valve stem for that burner. Unit is working as designed. Job complete.

Near Lambert Cove, , TX 78628
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site for refrigerator still freezing food in RC. Tested and inspected unit and found failed evaporator cover mis guiding air flow. Ordering needed part. Also found item placements could be creating issues as well. Instructed customer on this as well. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SECOND OPINION ) and 1 W11024683 (cover-evap)

Near Nueces Ct, Boerne, TX 78006
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for ice maker not working. I inspected the unit and work area. I spoke with the Cust I er about the ice maker, they stated they had another company out and they replaced the ice maker and valve already. I tested the ice maker harvest, I found it worked properly. I tested the ice maker fill, the valve opened but no water came through. I pulled down the icemaker and found the fill tube frozen over. I tested the voltage to the fill tub heater and found 120v. The fill tube heater will need to be replaced to complete the repair. I am ordering the fill tube heater WPW10554299, ; ordrng 1 WPW10554299 (heater)"

Near Courtney Ln, Cedar Park, TX 78613
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW7500GW2 Arrived on site for washer UI unresponsive. Tested and inspected unit and found failed UI and main control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Farmhouse Dr, Hutto, TX 78634
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site to install previously diagnosed parts. Attempted to install new parts and found one of the damaged water lines is broken off in refrigerator

Near Madison St, Elgin, TX 78621
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for unit leaking from valve inside when the unit is not running. Tested unit. Found that valve was was leaking. Replaced valve. Tested unit. Unit test good. No leaks at this time. Job complete

Near Harkness Pass, Austin, TX 78725
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site and inspected refrigerator and found ice will not dispense even though motor is turning. Removed ice bucket and found small amount of ice buildup under bucket is lifting it off of the motor. After clearing ice it will now dispense. Recommended to customer that if this happens again freezer door should be inspected and any ice removed. Job complete

Near Roland Ln, Kyle, TX 78640
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site and found customer has a braided stainless steel Water line installed. Pressure regulator kit will only work with pex water lines. Will need to bring back 8212547RP per service pointer W11394954A to complete repair. Replaced missing name plate while on site; ordrng 1 8212547RP (tube-water)

Near Toulouse Dr, Austin, TX 78748
Noah D.

Noah D.

ICE MACHINE WHIRLPOOL GI15NDXXB1 "Arrived on site to inspect icemaker for not producing ice or recirculating, installed full pump and sensor assembly, Tested all functions, recirculating pump worked and bubble was getting cold. Complete"

Near Sudberg St, Seguin, TX 78155
David  Z.

David Z.

COOKTOP IKEA ICI500XB01 "Arrived on site to diagnose induction cooktop with no power after a pop. Performs diagnostic and found power at the junction, but nothing coming out of the module. Tested fuses and fuses are good. Customer was telling me that it was intermittently making more noise and acting irregular until it died. Ordering new module to resolve..; ordrng 1 W10857230 (module)"

Near Mustang Chase, Austin, TX 78727
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher door issues.Confirmed the complaint and found the bushings springs and right side pad were defective and or missing.Replaced the missing and damaged parts.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete.Customer satisfied.

Near Buffalo Cave Rd, Andice, TX 78628
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBS104ESS03 Arrived on site to replace damaged door. Verified door was damaged. Needing arm and bushing to complete job. Part#W11214480(arm) and part# WPW10128850(bushing) and will be bringing the door on next visit.. ; ordrng 1 W11214480 (ARM) and 1 WPW10128850 (BUSHING)

Near Angelina Valley Dr, Belterra, TX 78737
Robert J.

Robert J.

RANGE KITCHENAID KSEG950ESS0 "Arrived onsite to test unit for shorted key code. Customer notified me that key pad was not working. Replaced control, tested unit but key pad was not functioning. I noticed that key pad harness was creased cutting connection to the pad. Need to order harness and control board. Need authorization. ; ordrng 1 W11025616 (harns-wire) and 1 W11100515 (cntrl-elec)"

Near Fawn Meadow Dr, Dripping Springs, TX 78620
Noah D.

Noah D.

RANGE WHIRLPOOL WCG97US0HS00 "Arrived on site to inspect range and install conversion and check gas pressure, checked valves and orifice number found wrong NG orifice on all caps, need correct orifice for correct gas. Office to reschedule ; ordrng 3 W10151347 (NG ORIFICE )s and 1 W10151362 (NG ORIFICE ) and 1 W10652711 (NG ORIFICE ) and 1 W10672111 (NG ORIFICE )"

Near Roaring Falls, New Braunfels, TX 78132
Noah D.

Noah D.

COOKTOP JENN-AIR JGCP536WP02 "Arrived on site to inspect range for tripping breaker when vent fan and griddle are used, checked the breakers in house and found the range and vent hood on a 10kamp breaker, all appliances need at least a 15kamp breaker. Instructed customer, changed out all burner heads with correct LP conversion (Autho number with pop pic). Complete"

Near Tempranillo, New Braunfels, TX 78132
David S.

David S.

DISHWASHER KITCHENAID KDPE334GPS0 "Arrived in site for dishwasher no washing dishes. I entered diagnostics and found fault codes F6e4 float switch open, f7e1 no heat, f6e1 low/no water. I inspected the float switch and found no debris under the float. I inspected the switch it’s self and found it operating properly. I inspected the wiring and connectors to the valve and found 120v when the water valve is being called for, I found the connector not seated properly at first. I ran the unit through the diagnostics and found it filling with water, separating as it should, and the heater came on when called for. The unit is operating as designed no after leaks detected. Job complete"

Near Fall Creek Loop, Cedar Park, TX 78613
Kayman B.

Kayman B.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived onsite for ice maker low production. Upon inspection and after putting the unit into diagnostics. I tested the thermistors in the FC and RC I also tested the defrost heater in the RC and FC and all tested good. I then tested the thermistor in the ice maker and it showed a open thermistor when it should be closed. will need to order a new ice maker for repair. (W11115534) ice maker. Office to RS; ordrng 1 W11115534 (icemaker)

Near Waimea Ct, Round Rock, TX 78681
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8620HC1 "Arrived on site and found console is unresponsive, replaced Console and this has no effect. Will need to bring back control board to correct issue.; ordrng 1 W11367342 (CONSOLE) and 1 W11387574 (CONTROL BOARD )"

Near York Bridge Cir, Austin, TX 78749
James C.

James C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and tested operation. Found unit leaking from fill housing. Found nut that secures fill housing loose. Tightened nut and tested operation. Unit no longer leaking and all functions test good. Job complete

Near Pecan Ln, Cottonwood Shores, TX 78657
Eman J.

Eman J.

DRYER WHIRLPOOL WED4850HW Arrived onsite for dryer not drying. Tested system. Found thrmst fix faulty. Replaced part. Tested system. Everything works as designed. Job complete.

Near Cimaizon Dr, Austin, TX 78725
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for customer complaint of unit not washing, found 4-3 error code, found failed wash motor, ordering sump assembly. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11085683 (pump&motor)"

Near Bella Toscana Ave, Lakeway, TX 78734
David S.

David S.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for oven doing a random factory reset. Called techline spoke with Adrian and got sr # 7728323071, I advised techline of the situation and they stated they are transferring me over to the connected appliance department. So they can verify the software version for this unit. I spoke connected services and they had us update the zip code to a nine digit zip code. Unit is operating as designed."

Near Humble Live Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived for rattling/humming vent hood. Tested unit found humming in low setting. Replaced motor tested no noise unit test good. Job complete.

Near Gunnison Ct, Kyle, TX 78640
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF993FIFM Arrived onsite to test unit. Customer noticed ice on back side of freezer and defrosted it before hand. Replaced evaporator cover on unit. Job complete

Near Oakwood Ln, Dripping Springs, TX 78620
Clif L.

Clif L.

DRYER MAYTAG MEDB766FW0 Arrived on site to diagnose a dryer that is not heating. Found failed heating element in the unit. Replaced element and tested unit. Found drivers fully functional at this time. Advised homeowner on fully clogged external venting and fire hazard danger. Recommended duct cleaning company and advise to not use unit til vent is cleaned

Near Cranston Dr, Round Rock, TX 78664
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL GS6NHAXVK02 Arrived on site to install previously diagnosed door cams to resolve sticky door. Replaced both lower cams and retested. All is now working as designed. Call complete.

Near Buckthorn Dr, Austin, TX 78759
Lou S.

Lou S.

DISHWASHER WHIRLPOOL MDB4949SHZ0 "Arrived on site for dishwasher no power. Upon further inspection, I found no power cord installed and advised that the power is separate No water leaks observed during service. Job completed."

Near Douglas Cove, Lago Vista, TX 78645
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to replace upper adjusters. Replaced adjusters. Tested unit operation good. No leaks detected. Job complete.

Near Foxglove Ct, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR BOSCH B21CL80SNS/04 "Arrived on site for no cool. Found freezer not freezing completely warm,removed compressor cover heard some hissing noise,located some oil residue at tubing exiting liner to filter drier,gave small tug at tubing found leak inside of liner,due to location not repairable.

Near Fawn Run, Austin, TX 78735
Clif L.

Clif L.

WASHER KENMORE 110.475616 Arrived on site to diagnose a washer that is giving long drain error code. Tested unit and found no mechanical failures with unit at this time and pump fully functional. Advised homeowner about sudsing with water softener is causing unit to misregister water level. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.

Near Blue Monster Cove, Round Rock, TX 78664
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site to diagnose dishwasher that was not cleaning dishes. Spoke with customer who said unit isn’t cleaning hem at all but seems to run. Performed diagnostic cycle and found no errors. Ran unit and could hear wash motor barely working, no pressure. Replaced sump and motor and retested. Unit is now working as designed and fully spraying dishes. Call complete, no water leaks found."

Near Rio Vista Dr, Austin, TX 78726
Al R.

Al R.

DRYER KENMORE 110.850914 "Arrived to inspect Kenmore dryer not starting.Confirmed the complaint and checked power at the back of the unit and got the following readings L1/L2= 125L1/N= 125L2/N= 0Issues are with the out, not the dryer

Near Fountainwood Dr, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Arrived on site and inspected refrigerator found it is rattling during operation. Found rattling is coming from condenser touching lower rail underneath the refrigerator. Added sound pad from truck stock and vibration has stopped. No water leaks from connections at time of service, job complete"

Near Cypress Forest Dr, Kyle, TX 78640
Brandon C.

Brandon C.

WINE COOLER KITCHENAID KURG24LWBS21 "Arrived on site for customer complaint of unit not cooling, found defrost issue, found failed timer and bi metal. Ordering parts, ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10860146 (bimetl-def)"

Near Escavera Cove, Austin, TX 78738
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 Arrived on site for ice maker not making as much ice as befor . Did find IM stalling in harvest . Replaced maker . No water leaks detected at time of service. Job complete

Near Joe Cole Ln, Smithville, TX 78957
Tyler  G.

Tyler G.

OVEN AMANA AER6303MFS2 Arrived on site for an range that wouldn’t bake or broil. Upon further inspection I found that the main harness assembly as well as the terminal block we’re both fried and burn the pieces at the bottom behind range. The bake element broil element both have full continuity and the thermostat is ohming at 1.1 as it should. We will need to return with main control, main harness, and terminal block for repairs. Upon leaving home, I left entire range unplugged and instructed tenant to leave it that way and not to use it until repairs are done for safety reasons.; ordrng 1 W11458879 (HARNESS-MAIN) and 1 WPW10245259 (block-term)"

Near Holly St, Georgetown, TX 78626
Noah D.

Noah D.

WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for not cycling upon inspection found it did not start cycle or know when to stop draining, upon inspection of control found the pressure hose attached to wrong nub. Fixed hose and tested. No problems found. Complete"

Near E Kingsbury St, Seguin, TX 78155
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE FFU20FC6AW5 Arrived on site to diagnose a freezer that is not always closing properly. Tested unit and found no mechanical failures or tears in gasket. Also found no evidence of air leaks in the unit. Advised homeowner of findings and that all is working properly at this time.

Near Wiltshire Dr, Hutto, TX 78634
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED560LHW0 "Arrived on site and replaced all parts diagnosed on previous visit. After replacement dryer is no longer making noise and operating properly, job complete"

Near Camino Vaquero Pkwy, Austin, TX 78748
Tyler  G.

Tyler G.

RANGE MAYTAG MER6600FZ2 Arrived on site to install door latch and control parts for oven after installing the main control and the door latch motor I retest the oven out and everything is working flawlessly as designed. Call complete

Near N 6th St, Temple, TX 76501
Al R.

Al R.

COOKTOP KITCHENAID KGCC566RBL05

Near Kingfisher Dr, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DC4 "Arrived on site and found saved error codes for Inlet water temp, overload, long fill, found no water flow from cold water valve. After replacing valves ran test 51 and 52 and washer is now operating normally. No water leaks from connections at time of service, job complete"

Near Westlake Dr, Austin, TX 78746
Al R.

Al R.

REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Arrived to inspect unit temperatures since the last repair.Found the freezer temperature was hovering at 15 degrees.Called Whirlpool Tech line and spoke STEVE SR#7728315396Replace control. If problem continues after repair, replace the thermistor.I’m also ordering ice maker for no ice issues.Ran test and ice maker motor lost home position. Fan is functioning.Office to reschedule with customer for service appointment.Needs more work.; ordrng 1 W10764668 (ICE MAKER)"

Near Trail of the Flowers, Georgetown, TX 78633
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site for a refrigerator not cooling. Upon further inspection I found that the freezer had a defrost issue. After running diagnostics on the fridge I found that the thermistor in the freezer was short it out and not regulated properly when its going to defrost. I replace the thermistor and tested unit thoroughly and refrigerator is working as designed informed customer to give it 24 hours to fully stabilized the temperatures and needs to get to. Call complete

Near Yearwood Ln, Jarrell, TX 76537
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived on site for refrigerator not cooling. Measured temperature in RC at 52°. Checked sealed system pressure and found restriction within sealed system. Called tech support and spoke with Steve. He confirmed failure. Will need to replace sealed system. Contacted service manager with issue (CS). Office to schedule appointment when ETA is available. Please allow 2 to 3 hours for repair. ; ordrng 1 8201675 (compressor) and 1 SEALSYSTEMTECH (PLEASE ALLOW 2 TO 3 HOURS FOR REPAIR) and 1 SEENOTE (OFFICE TO SCH) and 1 W11116006 (EVAP) and 1 WPW10143759 (FILTER DRIER) and 1 WPW10608485 (EVAPORATOR )

Near Trail of the Flowers, Georgetown, TX 78633
Richard P.

Richard P.

WASHER GE GUD27ESPM1DG Arrived onsite for the washer not working properly. During testing found that the lid lock was broken causing the issue. Replaced lid lock and washer tested good and no leaks detected complete.

Near Kingsway Dr, Wimberley, TX 78676
Al R.

Al R.

WASHER MAYTAG MVWB765FW4 Arrived to inspect washer leaking from valves.Confirmed the complaint and found the housing to be defective.Removed and replaced it.Reassembled and unit tested as designed without leaking.Customer satisfied.Job complete

Near Casa Loma Cir, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325SDHW04 Arrived to inspect food freezing in the refrigerator compartment.Confirmed the complaint and called Whirlpool Tech line and spoke with LEON at Whirlpool Tech SR#7728316959Leon walked me through several test and diagnostics test showed the diffuser door was stuck open.Removed and replaced it.Reassembled and unit tested as designed.Customer told to wait 24 hours for the unit to reach optimal temperatures.All water lines were dry at the time of service.Job complete

Near Sandpiper Cove, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site to test unit for clicking sound. Found bad sump and motor causing clicking sound. Ordered part # W10805015 sump and motor. Office to reschedule. ; ordrng 1 W10805015 (SUMP AND MOTOR)

Near Bayberry Cir, Mustang Ridge, TX 78610
Robert J.

Robert J.

DRYER WHIRLPOOL WED8900BW0 Arrived on site to replace switch. Found unit also needs new motor. Need to order a new motor WPW10448896.. ; ordrng 1 WPW10448896 (motor-drve)

Near Avendale Dr, Bee Cave, TX 78738
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to diagnose a refrigerator that is not defrosting. Found main control and thermistor not communicating properly. Thermistor, main control, and freezer wiring harness will all need to be replaced to complete repairs. CL only.; ordrng 1 CLONLY (CL ONLY) and 1 W11212392 (CONTROL)"

Near Borromeo Ave, Pflugerville, TX 78660
Kayman B.

Kayman B.

OVEN WHIRLPOOL AFAGDJDJSVD Arrived onsite for oven putting off gas smell while in use. Upon inspection I found the unit working as designed. Customer stated that they often use the cook top before and during the times they use the oven. The ovens cooling fan is located close to the underside of the cook top. When the cooling fan kicks on it pulls air from right under the cook top the residual gas from using the cooktop is feeding into that fan creating that smell of gas from the electric oven. Job complete.

Near Borromeo Ave, Pflugerville, TX 78660
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW3 "Arrived on site for washer with error codes and not cycling properly. Tested and inspected unit and found failed drain pump, gearcase and suspension. Ordering needed part. Office to schedule return trip. . No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10876600 (drain pump)"

Near Old Coupland Rd, Taylor, TX 76574
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for ice issues. Customer removed and is defrosting ice bin,per customer unit is dispensing crushed ice with cubes,found ice door not fully sealing causing warm air to enter under ice bin,ordering new motor and ice door. ; ordrng 1 EDR3RXD1 (WATER FILTER) and 1 WP2318082 (SHAFT) and 1 WPW10504458 (ICE DOOR)"

Near Liberty Park Dr, Austin, TX 78746
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "(JJ) Arrived on site to install previous diagnosed part. Removed top rack and removed broken rack adjuster and installed new installed rack and tested rack operations. Tested all other operations, all tested good no water leaks detected."

Near Co Rd 207, Liberty Hill, TX 78642
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and inspected refrigerator and took two pictures of fresh food and freezer interior. Video chatted with whirlpool and they said freezing and condensation is due to amount of food product blocking air vent. 7728321612

Near E Riverside Dr, Austin, TX 78741
Richard P.

Richard P.

DRYER MAYTAG MEDC465HW0 Arrived onsite for the dryer making a thumping noise. During testing found that there was debris stuck into the front pad causing the noise. Removed debris and dryer tested good. Noise is gone and it’s heating good. Complete

Near Haynes St, San Marcos, TX 78666
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite to to test unit for detergent not dissolving. Tested unit and units water supply was cut off. Re-established water supply, tested unit and unit functions correctly. No leaks present at this time. Job complete."

Near Night Sky Dr, Kyle, TX 78640
Robert J.

Robert J.

RANGE JENN-AIR JES9900BAS "Arrived onsite to replace oven door hinge and baffle. Replaced hinge and baffle, tested unit and unit heats to 350 without any noise and oven door closes all the way. Job complete."

Near Old Red Ranch Rd, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site and installed new shim and mullion. Tested operation and found unit working properly. Job complete

Near Woodland Hills Dr, Marble Falls, TX 78654
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator freezer section not cooling. Ran diagnostics and took pressures and found that the low side is -20 and the high side was 110. Checked freezer evaporator and found a solid block of ice on the top right hand corner. Took pictures. Also found that the freezer door is not sealing properly as well will need a sealed system repair and freezer door replaced. Will need 3 hrs for sealed system repair. Sealed system tech needed for repair. Office to schedule ; ordrng 1 SEALEDSYSTEMREPAIR (SEALED SYSTEM TECH NEEDED FOR REPAIR ) and 1 W10815701 (dor-fip ss) and 1 W10832994 (compressor) and 1 W10839793 (nameplate) and 1 W10843121 (filter dryer) and 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator)

Near Feather Lane, New Braunfels, TX 78130
Eman J.

Eman J.

RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for range over not working. Tested system. Found main harness burnt up. Ordering main harness W11449104 and power cord PT400 and block terminal WPW10245259; ordrng 1 PT400 (cord-power) and 1 W11449104 (HARNESS MAIN) and 1 WPW10245259 (block-term)

Near Hubert R Humphrey Rd, Manor, TX 78653
Scott  M.

Scott M.

REFRIGERATOR GE GYE18JSLKFSS Arrived on site replaced dampener and added gasket per service pointer . No air leaks or water leaks detected at time of service . Job complete .

Near Kimo Ct, Bastrop, TX 78602
Tyler  G.

Tyler G.

FREEZER WHIRLPOOL WRX988SIBM01 Arrived on site for freezer not cooling properly. Upon further inspection I found that the freezer it’s self had a defrost issue after testing hardware components I found that the defrost thermostat within harness connection in freezer had broken. Unit will need a new evap motor and harnessed defrost thermostat assembly kit..; ordrng 1 W11032800 (motor-evap)

Near Coffee Mill Creek Rd, Georgetown, TX 78633
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL GI5SVAXV00 Arrived onsite for RC and FC no cool. Upon arrival everything is cooling as designed. I put the unit into defrost and it passed I tested all thermistors and fans through service mode and they all passed. As I was turning the cooling back on I noticed the compressor wouldn’t kick on. I waited and I could hear it click but would not come on. I am ordering a start device for the compressor (WPW10197428) start device.. ; ordrng 1 WPW10197428 (start relay)

Near Magellan Way, Round Rock, TX 78665
Richard P.

Richard P.

DRYER AMANA NED4655EW0 Arrived onsite for the dryer making a noise. During testing found that there was a screw stuck in the drum pad causing the noise. Also found that the belt was torn as well. Replaced belt and idler pulley and removed screw. Dryer tested good and no noise. Complete

Near Pebblebrook Ln, Wimberley, TX 78676
David  Z.

David Z.

REFRIGERATOR FRIGIDAIRE LFHG2251TF "Arrived on site to diagnose refrigerator that had leaked water and had a reported broken filter. Examined unit and found filter had broken off 3/4 up around the neck. Was able to remove the filter sleeve and remove the broken piece from the filter head. I can not test the unit without a filter, but it doesn’t seem to be damaged at the filter head. But at this time the broken piece was extracted and filter head looks to be functional. Call complete."

Near Jacob Glen, Austin, TX 78727
Scott  M.

Scott M.

VENTHOOD WHIRLPOOL WVU37UC6FS0 "Arrived on site for blower making noise . Found blower wheel sitting to low on shaft . Will need to reorder blower assembly, damaged in box . Call to set return .; ordrng 1 W11100651 (blower-fan)"

Near Texel Ln, Pflugerville, TX 78660
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WFE505W0HB1 Arrived on site for Range that was smoking when in use. Upon further inspection I found that the terminal block was melted and all the wiring from the power cord and the main harness Were melted and fried as well. Unit will need a new terminal block power cord and main harness and we will need to return with the main control board just in case. I was not able to find the power cord that we will need from marcones. Office to reschedule after finding out how to get 4 prong power cord plus main harness psp item ; ordrng 1 W11416047 (HARNESS-MAIN)

Near Yearwood Ln, Jarrell, TX 76537
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for fridge having condensation. I inspected the unit and work area. I found th freezer bottom full of ice. I removed the bottom drawer and found the evap pan full of ice. I gained access to the drain tube and cleared the restriction in the tube and cabinet. I cleared the ice from the evap pan. And tested the drain. Unit is operating as designed no water leaks detected.

Near Boquillas Canyon Dr, Austin, TX 78717
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived n site for refrigerator freezer gasket not sealing and ice maker not producing ice. Inspected unit and work area. Found gasket not sealing on top left door. Inspected gasket and found repairable. Tested ice maker and found no voltage to ice maker. Found door switch no closing and allowing voltage to ice maker. Removed door switch and repaired. Removed ice buildup and used heat gun to correct gasket. Tested door operation and ice maker cycle. All tested good, no water leaks detected.

Near Caprock Pl, Georgetown, TX 78626
Noah D.

Noah D.

WASHER WHIRLPOOL NTW4516FW3 "Arrived on site to inspect washer for not starting, upon inspection found the drain pump kicking on as soon as you start the unit, replaced control and tested. No problems found. No leaks detected. Complete"

Near FM 20, , TX
Eman J.

Eman J.

MICROWAVE WHIRLPOOL AMV2307PFS4 Arrived onsite for previous diagnosed parts. Replaced harness wire. Tested system. Still have issues. ordering switch W11433682. ; ordrng 1 W11433682 (SWITCH UPPER)

Near Pearl Retreat Dr, Austin, TX 78753
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site to diagnose a refrigerator that is leaking. Found drain P-trap clogged. Cleaned out drain line and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Oak Ln, Georgetown, TX 78628
Scott  M.

Scott M.

REFRIGERATOR AMANA ART318FFDS06 "Arrived on site for iced up evap cover. Found no ice build up at time of service . Ran diagnostics, all checked normal . Rtv some gaps in liner . Ran harvest on IM , all checked normal . No water leaks detected at time of service . Job complete ."

Near Pearl Retreat Dr, Austin, TX 78753
Wesley P.

Wesley P.

RANGE KITCHENAID KGRS505XSS03 Arrived on site for upper bake not working. replace upper bake ignitor. Unit is now operating as designed. Advised customer on repair.

Near Knollpark Dr, Austin, TX 78758
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived onsite for dishwasher not draining and showing a F9E1 error code for drain pump failure. Upon inspection I found the drain pump not functioning at all I dissembled the door to access the control. I found a wire with what looked like a small burn or discoloring I replaced the control and the unit makes a loud buzzing noise when trying to drain. I will need a drain pump and wire harness for repair. (W11344507) harness (W11412663) drain motor. Office to RS as these are exparts. ; ordrng 1 W11344507 (HARNESS) and 1 W11412663 (DRAIN MOTOR )

Near Eagle Way, Round Rock, TX 78681
Kayman B.

Kayman B.

OVEN MAYTAG MGT8885XS01 Arrived onsite for range oven not igniting. Upon inspection I found the RF burner not lighting or lighting halfway. I found the burner head dirty and packed with a white powder maybe baking soda. I cleaned off the burner head but still won’t completely light. Will need a new burner head. I inspected the ignitors for both the upper and lower ovens. I found that the ignitors for both were not getting correct voltage indicating a issue with the control I am ordering a control the RF burner head and both ignitors for the repair as well as the orifice holder just Incase (WPW10406797) front right burner (W10861630) orifice holder (WP7432P143-60) bake Ignitor (WPW10324738) ignitor (W10878903) control. RS for mon 7/20; ordrng 1 W10861630 (holder-orf) and 1 W10878903 (cntrl-elec) and 1 WPW10406797 (burnr-head)

Near Sarah's Creek Dr, Pflugerville, TX 78660
David S.

David S.

REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site for fridge not cooling. I inspected the unit and work area. I gained access to the evaporator and found no frost pattern. I used my Uv light and found dye from refrigerant on the evaporator. I gained access to the compressor and found it running. I hooked gauges up to the unit and was getting low side 15 inch vacuum and high side 130 psi. I powered the unit off and the pressures equalized at 30 psi. When I plugged the unit back in I monitored the gauges and low side hit 15 inches and high side hit 150 psi. The compressor pulled 8.5 amps at initial start up than went to .8 down to .3 amps. I found no evidence of a leak by the compressor or condenser. I called tech line and spoke to Kathy I got sr #7728325053. I explained the situation, techline said the evaporator needs to be replaced and there is possibly another restriction in the cap tube again, indicating there are contamination in the system. I am ordering a compressor W11125124

Near Spotted Eagle Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE JENN-AIR JES1750FS1 Arrived on site to replace convection fan. Tested unit no more noise. Job complete.

Near Rue De St Germaine, Austin, TX 78746
Lou S.

Lou S.

DRYER WHIRLPOOL WED5100HW0 "Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could hear a tapping noise. Disassembled the unit and jumped the door switch and tested again. It appears that the rollers are warped or possibly has a flat surface on it. Removed and replaced the rollers and retested and the noise continued. Found the drum to be warped or poorly molded and bouncing on the rollers. I am ordering the drum and another repair kit, just in case and office to schedule return service due to OOS part. No lint observed during service.; ordrng 1 4392067 (dryer repair kit) and 1 W10545923 (drum)"

Near Lago Vista Way, Lago Vista, TX 78645
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived on site for refrigerator that’s not making ice. Inspected unit and work area. Please do the in-service diagnostics and tested there Mr. Thermistor checked good. Attempted to jump her icemaker and found the motor had failed. Replaced ice maker and tested unit. Unit is working as designed. Call complete.

Near US-84, Axtell, TX 76624
Andy  B.

Andy B.

WASHER MAYTAG MHW5630HC0 Arrived on site for washer some water in dispenser and not draining properly. Tested and inspected unit and found issues with drain pump. Removed failed part and replaced with new. Found the water in dispenser to be normal and instructed customer on this. Tested unit and all operations are normal. No water leaks present at time of service.

Near Ponderosa Loop, Paige, TX 78659
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site to inspect refrigerator freezer iced up and refrigerator section not cooling. Upon further inspection, is3d they had unplugged the unit to allow it to defrost, but since they’ve plugged it back in, the unit continues to not cool. Customer advised that when they opened the unit freezer door, there was ice built up at the FC opening/door and on the back evap cover. Also found condensation at the top of the RC section. I removed the evap cover ad found no frost pattern, but the unit appeared to have just gone into defrost mode. I found condensation on the top of the RC section on the right side. I removed the back cover and tested amp draw to the compressor and got 1.02amps. Compressor was very hot as were both lines to the compressor. After approximately 20 mins, I checked the evaporator and still found no frost pattern (photos). Unit needs a sealed system repair. I am ordering the compressor, evaporator, access valve, dryer, CNOTE-2HR

Near Rabbit's Tail Dr, Leander, TX 78641
Richard P.

Richard P.

RANGE WHIRLPOOL WFE550S0HZ1 Arrived onsite for the LF burner turning on by itself. During testing found that the LF switch was faulty. Replaced switch and burner tested good. Complete

Near Lasso Loop, Canyon Lake, TX 78133
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site and replaced fresh food evaporator, requested that customer allow refrigerator 24 to 36 hours to cool completely. No water leaks from connections at time of service, job complete"

Near Torrington Dr, Austin, TX 78737
James C.

James C.

MICROWAVE JENN-AIR JMW2430DS01 Arrived on site and tested operation. Found no response from ui and lights off in oven. Turned breaker off and removed unit to test voltages. Found proper voltage going to unit and all functions test good. When pushing unit back into cabinet I found unit lost power once pushed back in completely. Instructed customer of electrical issue in junction box and that a licensed electrician will need to make the repairs on the electrical side. Turned breaker off for safety. Job complete

Near Riverbend Ln, Kingsland, TX 78639
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I tested the ice maker in diagnostics test #120 and it failed. I removed and replaced the IM and tested and it operated as designed. I tested the fill tube in test #97 and it failed. Tested the valve and it showed no voltage. Removed and replaced the valve and tested in test #96 and then #97 and the ice maker filled with water. No water leaks observed during service, job completed."

Near Ranchland Hill Vista, Jonestown, TX 78645
Wesley P.

Wesley P.

REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived onsite and found fridge still freezing ff Evap drain pan and leaking into cabinet liner. Suspected frozen drain line. Returning with drip pan and drain extension. ; ordrng 1 W11084807 (extension) and 1 W11457241 (DRIP PAN)

Near Avenue F, Austin, TX 78751
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FFSS2615TS3 Arrived on site for refrigerator that is not dispensing water or ice. Inspected unit and work area. Tested unit and found unit initially making a buzz but stopping almost immediately. Removed water filter and shook it out placed it back in and water read through the filter for one second before shutting off again. I asked the customer if she had an extra filter.

Near Stonehaven Dr, Temple, TX 76502
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIS18NNZB0 "Arrived on site for no ice. Ran diagnostics found weak water flow to reservoir with filter removed,diagnosed a defective water valve. Replaced water valve,ran diagnostics all test passed.

Near Long Champ Dr, Austin, TX 78746
Al R.

Al R.

DRYER MAYTAG PYE2300AYW Arrived to install previously ordered parts.Removed and replaced the thermal kit.Reassembled and unit worked properly..Job complete

Near Oakview Pl, Georgetown, TX 78628
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range broken hinge. Tested and inspected unit and found failed right side door hinge. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Eli Whitney Way, Hutto, TX 78634
Jacob S.

Jacob S.

DRYER ELECTROLUX EFDE317TIW1 Arrived onsite to replace parts ordered by previous tech. Upon taking apart the unit. Found that blower wheel was broken. Replaced wheel. Tested unit. No issues at this time. Job complete

Near E 3rd St, Austin, TX 78702
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH31017HW3 "Arrived on site to diagnose microwave throwing F1E4 error. Called tech line and spoke to Dave, since tech sheet checks checked good, but unit is back feeding. Dave recommended replacing all interlocks and switches. Replaced upper and lower and retested. Unit still throwing error. Called tech line and spoke with Ed who said the issue is usually in the secondary interlock switch. Ed has me jump the switch. Unit ran with switch jumped, which seems to indicate the switch isn’t contacting or failing. Ordering another switch and also wiring* harness. SR7728315866. ; ordrng 1 W10269460 (switch) and 1 W11300385 (WIRING HARNESS)"

Near Swearingen Dr, Austin, TX 78758
Kevin B.

Kevin B.

FREEZER WHIRLPOOL WZF34X20DW01

Near Manassas Dr, Austin, TX 78745
Al R.

Al R.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived to inspect gas range center burned not working.Removed and replaced the center knob and unit turned more than before, but didn’t ignite.Unit will need a manifold to complete repair.Advised customer I’d order the manifold and left the residence.

Near Rockport St, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER MAYTAG MDB4709AWB1 "Arrived on site to inspect dishwasher not cleaning good. Upon further inspection, I placed the unit in diagnostics and tested. Unit operated as designed, but it felt like the element was not getting hot enough. It’s showing 7-9amps as designed. Looking at the element, there are two spots that look as if they’re about to burnt out and break and a few other spots where it’s beginning to rust/wear out. All other components are functioning properly. I am ordering the element and scheduled return service No water leaks observed during service.; ordrng 1 W10518394 (heater)"

Near Katherine Way, Leander, TX 78641
Richard P.

Richard P.

MICROWAVE WHIRLPOOL AMV2307PFS2 Arrived onsite for the microwave not working. During testing found that the vent fan does not work causing the microwave to overheat and shut down. Ordering parts and office to schedule.; ordrng 1 W10849846 (cntrl-elec) and 1 W11252186 (interlock) and 1 W11252187 (interlock) and 1 W11252443 (motor-fan) and 1 W11459357 (HARNESS)

Near Thorpe Ln, San Marcos, TX 78666
Richard P.

Richard P.

OVEN KITCHENAID KODE300ESS04 Arrived onsite for the oven making a noise during baking. Took convection fan off and inspected it for any signs of rubbing marks. During inspection found that the fan blade did have some shining marks on the blades indicating that it was rubbing on the screws holding the fan motor. Replaced fan and motor and convection fan motor tested fine and no noise. Advised customer to monitor while baking . Complete

Near Skipping Cedar St, San Marcos, TX 78666
Al R.

Al R.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived to inspect dishwasher door gasket.Found the customer caught something on the door gasket causing it to hang off the top of the unit.I reinstalled it and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Powder Creek Cove, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Tested unit and found defrost failure in RC evaporator due to communication issue with controls. Replaced user interface and main control and tested unit. Found all is functioning properly at this time. Homeowner will defrost unit for 24 hours to restore airflow and has signed defrost waiver.

Near Seaholm Ln, Hutto, TX 78634
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWX655DW1 Arrived on site for washer not advancing cycles. Performed diagnostics mode and checked fault codes. Found error F7-E5 shifter fault and F8-E1 long fill. Performed automatic test cycle and found cold water not activating. Tested in manual test mode and switch back and forth to heavy agitation and spin cycle. Found shifter responsive each time. Activated cold water inlet valve and found very little water entering unit. ; ordrng 1 W11127357 (INLET HOUSING )

Near Indian Creek Dr, Georgetown, TX 78626
Wesley P.

Wesley P.

REFRIGERATOR FRIGIDAIRE GLHS36EESB5 Arrived onsite and replaced gasket all checks good.

Near Alguno Rd, Austin, TX 78757
Tyler  G.

Tyler G.

FREEZER WHIRLPOOL GB2FHDXWS06 On site for refrigerator leaking water out of freezer. Upon further inspection found that the freezer had a clogged defrost drain line. I was able to replace the drain line with an updated part

Near Twin Ridge Ct, Belton, TX 76513
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL KDTM354DSS4 "Arrived on site to,install previous diagnosed part. Gained access to sump assembly. Removed failed sump and installed new. Performed diagnostics mode and monitored operation. All tested good, no water leaks detected."

Near Westfield Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site for customer complaint of fan speed error code, found fan would work on high speed but not low speed in diagnostic mode, ordering control and blower motor. ; ordrng 1 W11261167 (CONTROL BOARD)"

Near Flowing Brook Dr, , TX 78738
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures or error code saved in unit. Advised homeowner about best cycles and options to run for best performance as well as necessity of using rinse agent for proper drying. No leaks were found at time of service.

Near Tordesillas Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0AS00 Arrived on site to replace inverter and magnetron and microwave control and fuse and interlock switches. Replaced all parts test unit and unit still giving error code. Called techline and they said waveguide must be damaged if we have replaced the parts and unit still not working. Sr#7728326439.

Near Rocky Bluff Dr, Austin, TX 78737
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GI6FARXXY08 "Arrived on site for no ice. Icemaker not running through forced cycle diagnosed a defective icemaker,installed a new icemaker powered unit on icemaker ran through a cycle water filled icemaker unit working as designed.; used 1 W10882923 (ICEMAKER ) from stock"

Near Webberville Rd, Austin, TX 78702
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS Arrived on site to test unit for proper ventilation. Found weak motor. Replaced motor. Tested unit unit performed good job complete.

Near Eves Necklace Dr, Buda, TX 78610

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