We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/17/2022
Arrived on site for dryer having long dry times. Inspected unit and work area. Performed air flow test with vent on and found minor restriction (yellow light). Per air flow test with vent off and found good air flow (green light). Performed temperature reading n time dry with high heat and found temperature reaching 190?. Spoke with customer on air flow and home venting. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS01
Near Wimberley, TX 78676
Andrew
Job Details: 02/17/2022
"Arrived on site to test unit for lights in FC not illuminating. Found top right module was bad. Replaced module, tested unit, unit now working as designed. Job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PE8A
Near Round Rock, TX 78681
David S
Job Details: 02/17/2022
Arrived on site for fridge icemaker not working. I inspected the unit and work area. I found the ice maker fan incased in ice. I tried to put the unit into diagnostics to test the ice maker and the unit would not go. I power cycled the unit and still could not enter diagnostics. I tested the defrost element and found it open. I spoke to the customer about needing a new UI and ice maker defrost element.I am ordering the UI and defrost element. The office will reschedule when we have eta on the parts.; ordrng 1 5304527929 (UI)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78724
Tyler L
Job Details: 02/17/2022
"Arrived on site for install of previously diagnosed parts. Installed new Gearcase and splutch kit. Tested unit in factory diagnostics and unit tested good. Ran drain and spin cycle and rinse and spin cycle. No issues at this time, no water leaks detected, job complete."
We serviced a
LG DRYER
Model DLEX5170W
Near Leander, TX 78641
Kimo
Job Details: 02/17/2022
"Arrived onsite for dryer not turning off and not heat. Upon inspection I found motor relay stuck shut, heating element showing open and safety thermostat open. ordered control, heating element and will return with thermostat. ; ordrng 1 EBR63615906 (Control) and 1 5301EL1001J (Heating element)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
Kimo
Job Details: 02/17/2022
"Arrived for dryer not drying clothes on first cycle upon inspection I found unit set to fluff which will tumbling clothes but not heat. Upon further inspection I found lent trap full of lint, I cleaned out the lint and performed air flow tested. Good airflow was found, then I performed a temp test with my thermal couple and found unit heating. Unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model MGD5630HC1
Near New Braunfels, TX 78132
Noah D
Job Details: 02/17/2022
Arrived on site to inspect unit for not cleaning clothes and adding soot to load. Upon inspection found the units heater was blowing out black soot due to a non converted gas heater. Spoke with customer about conversion. Customer will have new dryer connected correctly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Austin, TX 78704
Scott
Job Details: 02/17/2022
Arrived on site for leaking dishwasher. All connections are dry . Ran diagnostics and was leaking from inside panel . Found water leaking from vent . Ordering vent and new gasket . No other leaks detected. Call to set return.; ordrng 1 WPW10329609 (Vent) and 1 8269259 (Vent gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Driftwood, TX 78619
Andrey
Job Details: 02/17/2022
"Arrived on site to test unit for no cool, customer stated that RC will not go below 55, exposed evap, evap has a good frost pattern, used UV light to detect and Refrigerant leaks, no leak was detected,, checked temperatures customer had RC set at 33 and FC -2, stated to customer that these settings for temps would effect the proper functioning of unit, put temp to recommended settings, advised customer to monitor and if issue persists to call us back, at this time unit is running as designed, job cooling"
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Pflugerville, TX 78660
Gerry C
Job Details: 02/17/2022
"Arrived to inspect noise. The convection fan would intermittently create a rumble and rattle. During inspection, I found the fan was out-of-round or the motor shaft was bent. Office to order fan assembly .; ordrng 1 W10860984 (Fan Assy) and 1 Schedulewith (SO 329296)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS06
Near Georgetown, TX 78628
Lou
Job Details: 02/17/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker fill tube being cracked and leaking, I removed and replaced the fill tube and tested the ice maker and it is operating as designed with no further leaks. No water leaks observed at the end of service, job completed."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Waco, TX 76710
Jonathan M
Job Details: 02/17/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced in the control and tested the unit. The unit began to run and operate and cool as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Austin, TX 78734
Kevin
Job Details: 02/17/2022
"Arrived on site and replaced lower front left wheel on lower rack. Inform customer that kick plate is not covered, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Waco, TX 76710
Jonathan M
Job Details: 02/17/2022
Arrived on site to finish the sealed system job on this refrigerator. Inspected unit and work area. Soldered all the joints and ran the unit in a vacuum at -30 psi for over 25 minutes with no leaks present. Charged the unit and got pressure is up to 126 psi on the high side and zero psi on the low side. The unit began to call and freeze as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Little River-Academy, TX 76554
David Z
Job Details: 02/17/2022
Arrived on site to diagnose washer with clothes not spinning out. Ran unit and could hear unit struggling to agitate. Checked shifter and found shifter detached from the cam pin. Replaced with updated shifter and retested. Verified unit working as designed and calibrated. Call complete.
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Waco, TX 76708
Jonathan M
Job Details: 02/17/2022
Arrived on site for a dryer thats making a rattling sound during operation. Inspected unit and work area. Confirmed with the customer complaint and found the rattling coming from the exhaust hose on the backside of the unit. The customer had lined the exhaust hose with foil tape which was causing a little extra vibration against the back cabinet wall. Useda sound pad to soften the rattling noise and the unit now is working as designed with no abnormal sounds present. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406EPA01
Near Burnet, TX 78611
Cliff
Job Details: 02/17/2022
We serviced a
GE RANGE
Model JB650ST2SS
Near Copperas Cove, TX 76522
Tyler
Job Details: 02/17/2022
Arrived on site to install previously diagnosed Switchin burner. Upon arrival installed required parts reassembled and tested unit and found all indicator lights turning off when unit was not in use as designed and found burner fully functioning when in use. Call complete
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near The Hills, TX 78738
Kevin
Job Details: 02/17/2022
"Arrived on site and found saved error codes F5E2, F9E1, F8E1. Found pressure hose is damaged, took one picture.; ordrng 1 W11044559 (Pressure hose)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78705
Scott
Job Details: 02/17/2022
"Arrived on site for dryer not heating properly . Unit would shut off after running for few minutes . Ran heating readings . Unit would heat up and cycle couple times then stopped heating . Unit is stacked in closet . Ordering control, moisture sensor harness . 2 man for job Call to set return ; ordrng 1 2man. and 1 W10298258 (Harness) and 1 W11461188 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78705
Luis
Job Details: 02/17/2022
"Arrived on site for no ice, diagnosed a defective icemaker,installed a new icemaker ran harvest test passed fill test passed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78759
Scott
Job Details: 02/17/2022
Arrived on site for long dry times and lint building up on back side of dryer . Ran heating and vent test with kit . Found air flow restriction. Blower wheel is working . Not getting air flow at exterior vent outside at cover . Recommended having vent tube cleaned . Removed small amount of lint from unit . Job complete
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Buda, TX 78610
Leonardo
Job Details: 02/17/2022
"Arrived on site to test unit for unit not heating and making loud noise. Found bad high voltage, saw unit not installed correctly unit not sitting on wall bracket. Advised customer that I could take unit down to fix it but will not be able to put it back. I replaced magnetron capacitor and diode test unit and unit heating correctly
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Del Valle, TX 78617
Tyler L
Job Details: 02/17/2022
"Arrived on site for complaints of damage to unit. Found right side of outside wrap bowed out a little, took pictures. Found the mounting bracket is too close to the cabinet on the right side. Will need to have installers correct this issue. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Round Rock, TX 78665
Gerry C
Job Details: 02/17/2022
Arrived to instal previously diagnosed and ordered part. I removed the failed control and installed the replacement. I tested and all normal operations resumed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Austin, TX 78757
Luis
Job Details: 02/17/2022
"Arrived on site. Found new door with discoloration on white gasket,extremely dirty customer unhappy with new door ordering another door. ; ordrng 1 LW10912366 (Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYB
Near Austin, TX 78750
Wesley
Job Details: 02/17/2022
Arrived onsite and found bottom hinge and cam will be needed to repair door as the bevels have completely worn flat and the door sits low..; ordrng 1 W10249941 (Bottom hinge)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS
Near Austin, TX 78703
Luis
Job Details: 02/17/2022
"Arrived on site for too much ice,dirty tubing and cleaning need led staying on. Replaced defective water level sensor and bin thermistor,cleaning back wall,cover and all accessible tubing.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78731
Matthew
Job Details: 02/17/2022
"Arrived onsite for dishwasher error code. Upon inspection found f8e4 error. Checked float switch and found water win drip tray. Just enough to trigger the switch, not overflowing. Cleared water and tested. Unit is now functioning properly. Ran unit and checked for leaks, could not find any. Recommended customer switch to a rinse aid with color so that the level can be monitored. Instructed customer that Possible over suds or blocked spray arms could have caused overflow into drip pan and triggered switch. Customer will monitor . No leaks present at this time"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Leander, TX 78641
David S
Job Details: 02/17/2022
"Arrived on site for range not working.
We serviced a
JENN-AIR OVEN
Model JJW2830WP02
Near Georgetown, TX 78628
Lou
Job Details: 02/17/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the control panel and main control failures, I removed and replaced the both controls and tested the unit. Unit is operating as designed and did not need the cooling fans
We serviced a
WHIRLPOOL DRYER
Model MED7230HC
Near Dripping Springs, TX 78620
Andrey
Job Details: 02/17/2022
"Arrived on site to replace previously diagnosed blower wheel, replaced blower wheel, tested unit no noise is currently present, unit running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/17/2022
"Arrived on site for dishwasher not starting cycle. Inspected unit and work area. Found signs on water leak from diverter. Performed diagnostics mode and found error code F6-E4 float switch, F8-E2 drain pump electrical issue and F9-E1 stuck diverter. Found test cycle not starting. Disconnected fan assembly and attempted to run test cycle and no response. Connected fan assembly and tested operation again and no response. Went to remove control to test float switch and unit started fill with water. Monitored test cycle and found unit filled then fan activated when motor should have been running. Disconnected fan motor and found wash motor activated. Reinstalled control back in housing and unit stopped running. Tested wire harness for short and found correct readings through harness. Removed control from housing and found unit started cycle. Found minor leak from vent housing. Will need to replace control, vent assembly and sump assembly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78751
Joe Z
Job Details: 02/17/2022
Arrived onsite for unit filling tub with water even when off and unplugged. Need to replace fill valve replaced fill valve . Unit now operates as designed. No leaks present at this time.Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Bee Cave, TX 78738
Kevin
Job Details: 02/17/2022
"Arrived on site and inspected refrigerator and found ice mass in ice bin. Also found a small amount of ice on the end of the fill tube. Icemaker tray looked good, all ice cubes in tray are normal. Ran test 96 then 97 and water fill is good. Could not find a reason for ice massing in bin.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Round Rock, TX 78664
Gerry C
Job Details: 02/17/2022
"Arrived to inspect flame height issues. The low flame height was quite high and I adjusted to within safe limits for the CX. Operational test good, no gas leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C6EYB03
Near Round Rock, TX 78664
Gerry C
Job Details: 02/17/2022
"Arrived to inspect cooling issue. The compressor and high side discharge were hot as expected for a good sealed system and I tested the thermistors. FC was 21.58 Kohm read at the connector at the control and 13F via internal K-type(10+ degree deviation). 7.03 at board for RC and 42F with thermocouple. The sealed system appears to be intact and operating as designed and the issue is likely a failed FC thermistor due to a setting of -2. I inspected the thermistor and found the insulation clearly cut, likely from installation. I sealed the cut wire with silicone and applied heat shrink to prevent moisture incursion. I retested the thermistor and it was within 2 degrees F of the expected ohm reading. CX will contact us if there are further issues. No water connections to unit."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Austin, TX 78753
Joe Z
Job Details: 02/17/2022
Arrived onsite for unit the does not stop draining. Upon arrival test unit and found unit draining and not stopping. Found coins lodged in drain pump. Removed coins and unit still drains continuously. Replaced drain pump and unit continues to just drain. Spoke with PR and checked harness at control for continuity and voltage. PR suggested replacing WL switch. Replaced WPL switch and unit still only drains. PR suggested to order control. Ordering control office to reschedule ; ordrng 1 W11574590 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Wimberley, TX 78676
Andrew
Job Details: 02/17/2022
"Arrived on site to test unit for lid not opening. Found control relay was burnt. Was able to get model and serial number.Advised control and latch may not only be parts needed as unable to fully test with control not responding. replacing control(W11116592) and latch(W11307244).
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW04
Near Cedar Park, TX 78613
Lou
Job Details: 02/17/2022
"Arrived on site to inspect upright freezer temps. Upon further inspection, I found the unit on and not cooling. The compressor was making a loud clanking noise. I pierced the drier and found the unit with a full charge. Compressor very hot to touch. I vacuumed the system and removed and replaced the compressor, UV dye drier and access valve and vacuumed the system. Pressures held at -30\0. Installed 4.6oz of R134a refrigerant and monitored pressures. Pressures were good at -2/110 and evaporator had a good frost pattern. No water connections to the unit, job completed. Recommended the customer allow the unit at least 24 hours to cool."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lakeway, TX 78734
Kevin
Job Details: 02/17/2022
.; ordrng 1 W11416362 (Wash motor) and 1 W11551233 (Drain hose) and 1 W11434044 (Valve inlet)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Bertram, TX 78605
Cliff
Job Details: 02/17/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found pump locked up and freed motor. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS02
Near Austin, TX 78751
Joe Z
Job Details: 02/17/2022
Arrived onsite for unit not operating with F2E0. Upon arrival reset breaker. Waiting for unit to reboot. Unit rebooted. Unit now operates correctly. Tested microwave by heated cup of water for 30 seconds. Tested oven by preheating to 350. Both operated as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Georgetown, TX 78628
David Z
Job Details: 02/17/2022
Arrived on site to diagnose refrigerator that is not making any ice. Checked icemaker and fill tube and found fill tube full of ice. Melted down ice in fill tube. Unit doesn't have a fill tube heater. Advised if tube freezes over again we need to replace fill tube. Unit now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25DQXBN00
Near Copperas Cove, TX 76522
Tyler
Job Details: 02/17/2022
Arrived on site for fritz not cooling properly. Upon arrival confirmed issue and found both fans and compressor running with a .7 amp draw. After further inspection found the evaporator coil not frosted over and the refrigerant was restricted/leaking through eve app coil and inner liner system.
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Georgetown, TX 78628
Cliff
Job Details: 02/17/2022
Arrived on site to diagnose a washer that is not filling properly. Found control misregistering water level and replaced it. Tested unit and found all is functioning as manufacturer intended. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/17/2022
Arrived on site for refrigerator located in garage with intermittent temperature issue. Inspected unit and work area. Found minor cabinet vibration. Measured temperature in FC at 11? and temperature in RC at 41?. Performed diagnostics mode and activated compressor. Gained access to frost pattern and found complete frost pattern. Found vibration coming from evaporator fan. Corrected evaporator fan motor to eliminate vibration sound. Found temperature location requirements at 55? to 110?. Found unit not designed to be located in garage. Spoke with customer on location requirements. Unit is not connected to water and ice maker is turned off. No water leaks detected during service. Job completed.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78730
Matthew
Job Details: 02/17/2022
Arrived onsite to drop off strike. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Austin, TX 78757
Matthew
Job Details: 02/17/2022
"Arrived onsite for dryer turning off prematurely. Customer stated has had issue in sensor drying and timed drying. Upon arrival put unit in diagnostics but would not respond, the console just kept beeping. Customer recorded F3e2 moisture sensor open or shorted in diagnostics the display showed f3e3 inlet thermistor (high limit thermostat)open or shorted. Unable to perform full diagnostics due to console. Ordering Console, control, temp sensors, harness, cutoff and thermistors. Parts are associated with both errors. After replacing console need to run full diagnostics. Office to reschedule ; ordrng 1 W11370450 (UI panel) and 2 WP3387223 (Electrode)s and 1 WP3391912 (High limit thermostat) and 1 WP8573713 (Cutoff) and 1 WP8577274 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model ETW4400VQ2
Near Austin, TX 78732
Matthew
Job Details: 02/17/2022
Arrived onsite for washer not functioning correctly after timer replacement. Upon arrival tested unit. Found unit had extended fill times. Found as unit was filling it was also draining water. Found the drain hose was too far down standpipe causing siphoning. Adjusted hose and tested. Unit is now functioning properly. Timer is advancing. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS6
Near Georgetown, TX 78628
David Z
Job Details: 02/17/2022
"Arrived on site to diagnose microwave that had lit a baked potato on fire when cooking on potato. Examined unit and found large burnt spot on wave guide cover. Removed cover and found dried moisture spots all in the wave guide.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78628
David Z
Job Details: 02/17/2022
Arrived on site to diagnose oven that is having issues maintaining time. On arrival customer advised they could not get the clock to set and had some basic operational questions. Advised on use and care of unit. Walked through how to set time. Unit working as designed. Call complete.
We serviced a
GE DISHWASHER
Model GSD2200G02WW
Near Manor, TX 78653
Joe Z
Job Details: 02/17/2022
Arrived onsite to install previously diagnosed parts. Replaced the sump and motor. The timer and solenoid did not need to get replaced at this time. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Austin, TX 78739
Andrey
Job Details: 02/17/2022
"Arrived on site to replace previously diagnosed water pump, replaced water pump tested unit, unit now sounds and runs as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78738
Kevin
Job Details: 02/17/2022
"Arrived on site and found customer has upper rack sliders on hand, After replacing sliders dishwasher racks are operating normally, job complete"
We serviced a
KITCHENAID MICROWAVE
Model KMBT5511KSS0
Near Round Rock, TX 78681
Gerry C
Job Details: 02/17/2022
"Arrived to inspect noise. I found the magnetron was making an excessive 60Hz grinding noise with use and the after extended use, it over-temps and loss of heating occurs. Office to order the magnetron, capacitor and diode. I verified the cooling fan was operational and all other functions were present. Office to contact the CX to arrange return service. .; ordrng 1 W11213318 (Capacitor) and 1 W11256462 (Diode) and 1 W11334527 (Mangnetron) and 1 Officeto (Schedule)"
We serviced a
GE DISHWASHER
Model CDWT280V05SS
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/17/2022
"Arrived on site for dishwasher not cleaning dishes on top rack. Inspected unit and work area. Performed diagnostics mode and tested operation, verified top spray was turning. Disassembled conduit and spray arms. Gained access to filtering found impeller from wash motor in filter housing. Found failed motor. Removed failed wash motor and installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS07
Near Marble Falls, TX 78654
Cliff
Job Details: 02/16/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found fill valve failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
GE OVEN
Model JT5000SF6SS
Near Georgetown, TX 78628
Lou
Job Details: 02/16/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the cooling fan failure and FAD control (fan control) failure, I removed and replaced the cooling fan and control and tested. Unit is operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
Gerry C
Job Details: 02/16/2022
"Arrived to instal previously diagnosed and ordered parts. Initially, I removed and replaced the float switch and the issue did not resolve. 7-1 was still stored in memory. I checked for voltage at the motor connector and 119.7 was present. I could hear the motor momentarily hum, but no rotation. The unit will require the sump assy and it also qualifies for Technical Service Pointer #: W11540964 and the heater has been ordered as well. Office to contact the CX to arrange return a service and I disconnected the motor to prevent further damage. I advised the CX to not attempt use the machine and the main control will be UOR just in case, but likely not needed. No leaks observed during service. ; ordrng 1 W11416362 (Sump Assy) and 1 W11537778 (Heater)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Georgetown, TX 78626
David Z
Job Details: 02/16/2022
Arrived on site to diagnose dishwasher that is not draining. Found standing water on arrival. Ran unit and found no sound coming from drain. Drained water with shop vacuum. Found chopper blade on drain pump broken off. Replaced pump and tested. Verified unit working as designed. Call complete.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP03
Near Austin, TX 78746
Leonardo
Job Details: 02/16/2022
Arrived on site to test unit for shorted keypad error and lost communication. Test unit and found bad console and appliance manager. ; ordrng 1 W11236885 (Console) and 1 W10821712 (Appliance manager)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Austin, TX 78745
Jacob
Job Details: 02/16/2022
Arrived onsite to replace the shield ordered by the previous tech. Was able to put on but is not secured correctly. Ordered the correct screws to finish servicing. Office to reschedule ; ordrng 2 357640 (Screw)s
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Austin, TX 78749
Leonardo
Job Details: 02/16/2022
Arrived on site to test unit for display turning on and off and time changing test unit and found bad display board. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Georgetown, TX 78626
David Z
Job Details: 02/16/2022
"Arrived on site to diagnose washer with issues with lid lock. On arrival customer showed me the latch was just hanging and had come detached from its retaining. Opened lid and was able to resecure the lid latch and retaining. Advised if it comes apart again we need to replace the lid lock and it's retainer. Unit tested good when I checked the lock, 15 repetitions. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Austin, TX 78724
Kevin
Job Details: 02/16/2022
"Arrived on site and found both LED modules are not lit. Replaced fresh food section module and both lights are now on.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Austin, TX 78725
Tyler L
Job Details: 02/16/2022
"Arrived on site for loud noise. Ran factory diagnostics and unit produced a loud screech noise. Found oil in the geargase. Was unable to remove wash plate after attempting a few different methods. Will need to break it out on next visit. Will need new wash plate, Gearcase, and slider to complete repair. Office to reschedule.; ordrng 1 W10752283 (Wash plate)"
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW0
Near Leander, TX 78641
Jonathan S
Job Details: 02/16/2022
"Arrived on site for washer having error code F9-E1. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long drain and F3-E1 water level system error. Ran automatic test cycle and found unit not draining. Tested voltage to drain pump and found correct. Removed pump filter and found buildup but not clogged. Tested drain pump with detached from unit and found impeller not turning. Will need to replace drain pump assembly. Removed failed drain pump assembly and installed new. Cleared bellow drain and cleaned. Assembled unit and performed diagnostics mode. Cleared error codes and ran test cycle. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Georgetown, TX 78626
Gerry C
Job Details: 02/16/2022
"Arrived to instal previously diagnosed and ordered parts. I removed both slide assemblies and installed the replacements. I verified operation, op test good, no leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78701
Leonardo
Job Details: 02/16/2022
Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDT03STSS3
Near Austin, TX 78733
Leonardo
Job Details: 02/16/2022
Arrived on site to test unit for unit not draining. Test unit and found drain pump getting hot. Replaced drain pump test unit and unit test good job complete.
We serviced a
HOTPOINT DRYER
Model HTDX100EM6WW
Near Georgetown, TX 78626
Gerry C
Job Details: 02/16/2022
Arrived to instal previously diagnosed and ordered parts. I removed the failed upper bearing assembly and felt wiper and installed the replacements. I tested the unit and it operated as designed. ; ordrng 1 WE12M29 (Belt (already installed))
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Kingsland, TX 78639
Cliff
Job Details: 02/16/2022
Arrived on site to diagnose an ice machine that has a damaged panel. Found lower cover stainless scratched and stainless skin will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11296659 (Panel)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS
Near Leander, TX 78641
Kimo
Job Details: 02/16/2022
Arrived onsite for dishwasher with no power. Upon inspection I found the black wire loose in the junction box. I reconnected wire and tested unit and found unit operating as designed. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Round Rock, TX 78681
Wesley
Job Details: 02/16/2022
Arrived onsite and found unit operating with a leak. Made adjustments to the seals and level to eliminate the leak and advised customer on best use and care practices to prevent a leak in future. All checks food. Unit is now operating as designed.
We serviced a
GE REFRIGERATOR
Model DFE29JSDGSS
Near Buda, TX 78610
Andrey
Job Details: 02/16/2022
"Arrived on site to replace previously diagnosed heater, bi metal, thermistor, and control board, unit was rewired not to manufacture specification, bi- was also removed by previous company, rewired back to manufacture specification, installed Bi-metal, replaced thermistor, and evap fan, water penetrating from liner into control board housing caused control damage, replaced control also, used perma gum to seal all potential air leak to evap, if issue persists, recommend replacing evaporator cover, powered unit back on, evaporator developed good frost pattern and fan power on, unit running as designed job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Kyle, TX 78640
Noah D
Job Details: 02/16/2022
"Arrived on site to inspect unit for not heating up quickly on right front element, upon inspection found the unit was burnt out in the middle coil of the element. Replaced switch and element, all functions returned with no issues. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB
Near Cedar Park, TX 78613
Wesley
Job Details: 02/16/2022
Arrived onsite and found unit leaking from the dispenser being loosely fastened. Tightened down screws holding the dispenser secure and eliminated leaking. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Austin, TX 78752
Tyler L
Job Details: 02/16/2022
"Arrived on site for install of previously diagnosed part. Installed new console. Unit tested good, job complete."
We serviced a
WHIRLPOOL COOKTOP
Model KCGS956ESS02
Near Austin, TX 78717
Wesley
Job Details: 02/16/2022
Arrived onsite and completed the repair of the cooktop by installing the knob bezels. all checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN602ESS01
Near Leander, TX 78641
Kimo
Job Details: 02/16/2022
Arrived onsite for a refrigerator with leds not working. Upon inspection I found that 2 of the modules had failed. I quoted customer for led R/R customer agreed. I installed 2 new leds and found unit operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78752
Joe Z
Job Details: 02/16/2022
Arrived on site for unit making grinding sound from motor when trying to wash. Tenant played video of the sound. Was unable to operate the unit upon arrival due to rodents cutting through many of the wires to components. Need to replace wiring harness and sump and motor.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Austin, TX 78752
Joe Z
Job Details: 02/16/2022
"Arrived onsite for unit with F2 error code, oven suts off y itself. Upon arrival preheated oven to 350, when oven reached 240 oven shut off and began beeping. Control does not respond until unplugged to reset. Need to replace control and temperature sensor.
We serviced a
WHIRLPOOL DRYER
Model WED8200YW2
Near Austin, TX 78746
Kevin
Job Details: 02/16/2022
"Arrived on site and replaced door catch and motor, dryer is now running normally, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Austin, TX 78721
Tyler L
Job Details: 02/16/2022
"Arrived on site for install of previously diagnosed parts. Installed new gear case, belt, cam, hub and wash plate. Unable to test, as they moved the unit and the drain hose is missing. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Austin, TX 78745
Leonardo
Job Details: 02/16/2022
Arrived on site to test unit for not being able to start unit. Test unit and found bad ui. Replaced ui test unit and u it test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/16/2022
Arrived on site to install previous diagnosed part. Gained access to sump assembly. Removed failed sump and installed new. Performed diagnostics mode and monitored test cycle. Found all components operating and no leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Manor, TX 78653
Matthew
Job Details: 02/16/2022
Arrived onsite for cavity bottom warped. Upon arrival inspected unit. Found bottom with major bend in panel. Tried adjusting panel but did not work. Replaced panel. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Austin, TX 78747
Luis
Job Details: 02/16/2022
"Arrived on site. Diagnosed a defective water filter housing,replaced housing assembly checked tubing no leaks tested housing operation good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Killeen, TX 76549
Al
Job Details: 02/16/2022
Arrived to inspect dishwasher not draining. Confirmed the complaint and found the drain pump was missing all of the fins. Removed and replaced it. Reassembled and unit tested properly without any issues or leaks. Job complete
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Bastrop, TX 78602
Matthew
Job Details: 02/16/2022
Arrived onsite to replace previously diagnosed parts .
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/16/2022
"Arrived on site to replace cooktop from previous diagnosis. Inspected cooktop and found no flaws or damage. Replaced cooktop, tested unit, unit working as designed. Job complete."
We serviced a
GE OVEN
Model JKP76G0V1BB
Near Georgetown, TX 78633
Lou
Job Details: 02/16/2022
"Arrived on site to inspect oven temps. Upon further inspection, the customer advised that they had an inspection on their home and were told the oven temps were off approximately 50 degrees. I explained the process of testing oven temperatures and what tools are needed and not needed. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temps was 414 degrees.No repairs needed at this time, job completed."
We serviced a
ELECTROLUX REFRIGERATOR
Model FRT18P6BSB0
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/16/2022
"Arrived on site to test unit for RC not cooling. Found FC evap completely frosted over. Removed frost and found dark blue wire on bimetal had popped out of bimetal. Heater tested good. Replaced bimetal, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Austin, TX 78703
Jacob
Job Details: 02/16/2022
Arrived onsite for unit not washing at times. Put unit in automatic diagnostics and found. Went ahead and replaced the control. Replaced the control. Unit working with no leaks. Unit still did show a long drain error code. Looked at the filter and saw it was clogged up. Let customer know that the filter needs to be cleaned and run a cup of vinegar through the unit to help with cleaning. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model MED6230HW0
Near Belton, TX 76513
Tyler
Job Details: 02/16/2022
Arrived on site for dryer and eating previously diagnosed ACUs and Harness. Upon arrival installed required parts. Ive been ran a autotest setting after adding moisture to the strips in order to verify that unit could function as designed without showing any error codes up. Found unit fully functioning as design and heating as required. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near Round Rock, TX 78664
Gerry C
Job Details: 02/16/2022
"Arrived to inspect microwave counter light not working. The CX had replaced the bulb and I found it was not compatible with this unit. I tested the lamp outlet and had 120.3 VAC. I tested another bulb and it did not illuminate. I removed the main control and found the light control IC, 7919, had catastrophically failed. I removed and replaced the control and tested. Operational test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near San Marcos, TX 78666
Noah D
Job Details: 02/16/2022
"Arrived on site to inspect unit for not turning normally, upon inspection found the units gear case was leaking oil
We serviced a
AMANA WASHER
Model NTW4516FW3
Near New Braunfels, TX 78130
Noah D
Job Details: 02/16/2022
"Arrived on site to inspect unit for not washing clothes or advancing, upon inspection found the units valve was clogged but still usable. Cleared valve of debris and unit worked normally. All functions worked. Complete"
We serviced a
KENMORE RANGE
Model 790.7323331
Near Marble Falls, TX 78654
Cliff
Job Details: 02/16/2022
Arrived on site to diagnose a range that oven temp can't be lowered. Control housing is damaged and control would need to be replaced to complete repairs.