Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8226 customer reviews

Jonathan M.

Jonathan M.

ICE MACHINE WHIRLPOOL KUIS18NNTW0 Arrived on site for unit that is not making ice. Inspected unit and work area. Unit had ice at the bottom of the unit and was making ice. Customer stated that the unit was making ice but that it was still making sounds. Unit was making a sound as we were talking and I found the recirculating pump trying to recirculate the water but no water in the reservoir. Tested unit fill and found low water presssure. Replaced inlet water valve as a precaution but told the customer to check her water pressure coming to the unit due to calcium build up around the inlet water valve. Unit is working as designed. Call complete.

Near Gholson Rd, Waco, TX 76705
Jacob S.

Jacob S.

DRYER SAMSUNG DV42H5000EW/A3 Arrived onsite for unit not heating. Tested unit. Upon inspection. Found that heating element has gone bad. Rescheduled with customer.; ordrng 1 DC97-14486A (ASSY DUCT)

Near Otono Loop, Kyle, TX 78640
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDB835DW4 "Arrived on site for dryer that won’t start. Inspected unit and work area. Tested voltage at the wall and found voltage bouncing around on the L2 to neutral circuit. Least an in-service diagnostics and found an F4 E4 (L2 Line voltage issue), F4 E3 (restricted airflow), and F2 E1 (UI stuck button) error codes. I called Techline and spoke to Butch SR#7727696277. He advise just to check the thermal fuse due to the airflow issue but to have the customer fix the electrical problem and get the vent cleaned to ensure no further problems. Checked fuse and found fuse blown. Replaced fuse and tested unit. Unit is working as designed. Removed lint out of blower wheel housing and behind the vent exhaust to ensure no further air flow issues. Call complete."

Near Mitchell Dr, Temple, TX 76501
Jacob S.

Jacob S.

RANGE GE JGBP28DEMBB Arrived onsite for Display to unit to and rear burner knob not working. Opened up back of control board. No issues at this time. Job complete

Near Ferrystone Cove, Del Valle, TX 78617
Kevin B.

Kevin B.

DRYER MAYTAG MED6630HW0 "Arrived on site and inspected dryer and did not find any error codes, ran dryer on diagnostic cycle and found all functions are operating normally. Customer had some general questions about dryer operation the dryer is operating as intended at this time, job complete."

Near W St Elmo Rd, Austin, TX 78745
David  Z.

David Z.

MICROWAVE JENN-AIR JMV8208WP1 "Arrived on site to diagnose microwave that the upper grill / vent has broken off of. Examined unit and could see stress cracks around the mounting plastic on the grill. It looks like these grill mounting pints are a bit fragile and plastic, and will crack and break off where they are held in. Heat from the stoves they are mounted over is likely making the plastic brittle. Weight of the metal panel is adding to the stress on the plastic. At this time I did install a new grill on the unit and hand tightened the mounting screws with a screwdriver to make sure they are not overnight and can crack plastic. Call complete."

Near Grist Ln, Cedar Park, TX 78613
Noah D.

Noah D.

WASHER MAYTAG LAT5910BAW "Arrived on site to inspect washer for leaks, upon inspection found the inlet hoses were leaking on the ground leaving the water rings, instructed customer to get new hoses to fix issues. Complete"

Near Red Oak St, Seguin, TX 78155
Andy  B.

Andy B.

DISHWASHER BOSCH SHEM3AY55N01 Arrived on site for dishwasher has crack. Inspected unit and found cracked panel. Ordering part. Will return no water leaks present at time of service.; ordrng 1 00777874 (PANEL )

Near Santa Cruz St, Round Rock, TX 78665
Noah D.

Noah D.

DRYER WHIRLPOOL WED49STBW1 "Arrived on site to install door due to paint issues, but the new door did not include new seal and adhesive which is needed for a correct repair. Office to reschedule. Please place on cancellations ; ordrng 1 W10823580 (SEAL) and 1 WP279368 (ADHESIVE )"

Near Pecan Ridge, New Braunfels, TX 78130
Eman J.

Eman J.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site for a dishwasher not heating. Ran diagnostics got error code 7,1 which is no heating. I replaced the heater. Ran diagnostics again got no error codes, everything works as designed. No leaks found at time of service. Job complete."

Near Scofield Ridge Pkwy, Austin, TX 78727
Kevin B.

Kevin B.

DRYER MAYTAG MEDC465HW0 "Arrived on site and inspected dryer and found no airflow through lint screen, disconnected vent hose from rear of dryer and airflow returns. Vent to the exterior of the home will need to be cleaned/cleared in order to correct issue. Job complete"

Near Alexander, Kyle, TX 78640
Kevin B.

Kevin B.

DISHWASHER MAYTAG MDB4949SHZ1 "Arrived on site and inspected dishwasher and found customer is using laundry detergent pods. Explain that this will not work and dishwasher pods will need to be used. Dishwasher is leaking due to sudsing from laundry pods. No water leaks detected at time of service, job complete. 7727697788"

Near Montague St, Austin, TX 78741
Noah D.

Noah D.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to inspect washer for not washing correctly, upon inspection found the gear case spilling oil everywhere and screeching, replaced gearcase and all parts, retested with no noise. Job complete"

Near San Luis, New Braunfels, TX 78132
Paul R.

Paul R.

REFRIGERATOR KITCHENAID WSR57R18DM02 Arrived onsite for a no cool refrigerator to possibly replaced sealed system components. I tested the unit and checked pressures. I found an insufficient compressor not pumping correctly. I replaced the compressor and installed a low side service tap. I installed a UV drier. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.8 oz’s of R134A. I tested the unit and it is working as designed.

Near Tiffany Nicole St, Round Rock, TX 78665
Clif L.

Clif L.

DISHWASHER GE GDF620HGJ5BB Arrived on site to replace control board for dishwasher. Installed new board and service LED on control stated incorrect software indicating a bad control. ; ordrng 1 WD21X24901 (CONTROL)

Near County Rd 375, Jarrell, TX 76537
Keith D.

Keith D.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite and tested operation. Found no faults in memory and unit operating properly. Customer has video with chicken nuggets in upper oven and as soon as the door opens steam rolls up onto touch panel and the panel begins acting as if selections are being made but nobody is touching screen. Called tech line and spoke to Leon #7727698952. Recommenced customer covering items cooking in oven to reduce steam while baking. Instructed customer of recommendation from tech line. Job complete

Near Umbrella Sky, Liberty Hill, TX 78642
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FFHS2611LBNA Arrived on site for refrigerator that shutting off the breaker consistently. Inspected unit and work area. Customer had unit turned off. Plug the unit in and unit begin to run as designed. Both compressor and evaporator fans came on without shutting off the breaker. I called Electrolux Techline and spoke to Steve SR# 83545322. He advised this issue is most common within the compressor or defrost circuits and had me running tests with the defrost circuit by checking for amperage going to the heater. Unit was within range. Then he had me checking amperage at the compressor and the compressor was within range. He had me test the outlet for polarity and for proper voltage. Outlet was within range. He had me run to the breaker and we found 5e unit on a GFCI breaker. He then told me to stop and advise the customer to change their outlet to a non AFI or GFCI designated breaker. Call complete.

Near Parkfield Ln, Temple, TX 76502
Robert J.

Robert J.

OVEN WHIRLPOOL JGW8130ADW Arrived on job for door not unlocking. Instructed customer on clean setting.

Near Whippoorwill Trail, Austin, TX 78746
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site to test unit for damaged on right side. Found damaged panel and wrapper. Ordering new panel W11175576. Office to reschedule ; ordrng 1 W11175576 (PANEL )

Near Esplanade Pkwy, San Marcos, TX 78666
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRT318FZDM01 Arrived on site for refrigerator freezing. Tested system found that the control and defrost heater are bad. Replaced the control and ordering new heater part number WPW10316428. ; ordrng 1 WPW10316428 (heater)

Near Oak Run Dr, Austin, TX 78758
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to install previously diagnosed and ordered parts. Per the recommendation of techline at the previous service call, I removed and replaced the door switch/interlock assemblies and tested. The unit still did not operate. I removed and replaced the fuse/filter board and retested and still nothing. Found where a piece of the main control board was broken off and removed and replaced the board and retested. Unit is operating as designed. Job completed."

Near Otella St, Andice, TX 78628
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW0 Arrived on job for complaints of not powering on. Found console not working. After replacement test operation. No leaks detected at time of service.

Near Sandy Acre Ln, Austin, TX 78746
David S.

David S.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to install previous diagnosed parts. I gained access to the right front burner infinite switch and replaced new. I tested the unit and all the burners came one. Unit operated as design. Job complete

Near Johnny Morris Rd, Austin, TX 78724
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GI6FARXXY08 Arrived on job for complaints of ice in the bottom of freezer. Replace tube and removed ice.

Near White Willow Dr, San Marcos, TX 78666
Kevin B.

Kevin B.

RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site and found front panel glass is broken, after replacing panel door is now correct. Job complete"

Near Norah Dr, Austin, TX 78744
Al R.

Al R.

DRYER MAYTAG MEDB850YW0 Arrived to install previously ordered part.Removed and replaced the element.Reassembled and unit tested as designed.Job complete

Near Thunder Creek Dr, Killeen, TX 76549
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on job for complaints of cracked liner. Used repair kit to seal cracked liner.

Near Texas Thistle, New Braunfels, TX 78130
David S.

David S.

REFRIGERATOR KENMORE 1.07E+02 "Arrived on site for refrigerator not cooling in both sections. Inspected the unit and work area. Gained access to the evaporator and found no frost pattern on the evaporator. Gained access to the compressor, found compressor hot to the touch. I could hear the compressor click and start and than it stopped. Found compressor not getting out of start up. Compressor has failed and will need to be replaced to repair.

Near Nighthawk Way, Georgetown, TX 78633
Clif L.

Clif L.

DRYER MAYTAG MEDC465HW0 Arrived on site to diagnose a dryer that is making abnormal noise. Tested all parts components and could find no failures with unit at this time and all noises an operations are normal. Called tech line and Spoke with Andrew. He agreed unit is running as manufacturer intended. No repairs needed at this time and all is working properly.File#7727691154

Near Westinghouse Rd, Georgetown, TX 78626
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found no saved error codes, ran all functions in manual diagnostics and everything passed. Found a washer is not on a dedicated outlet and recommended that this be corrected. Started washer on a extra light cycle and it filled with 6 to 8 inches of water and then progressed cycle. Water is operating as intended. Job complete"

Near Shoshoni Trail, Austin, TX 78737
David S.

David S.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site for dryer door not closing, and gasket damaged. I inspected the unit and work area. Found the inner door panel warped and not closing properly. I am ordering the inner door panel WP695737.; ordrng 1 WP695737 (DOOR PANEL)"

Near Coronet St, Austin, TX 78727
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for refrigerator freezing food in RC. Tested and inspected unit and found failed main control, UI and evaporator fan/cover/harness.

Near Fawn Hollow, , TX 78621
Al R.

Al R.

RANGE WHIRLPOOL WFE320M0EB2 Arrived on-site and immediately called Whirlpool Safety line and spoke with LISAI advised them the customers issues and the points I made for him to avoid the area of the vent tube due to the sharpness of the part.Lisa with Safety notated the account and provided me with the Consumer Safety phone number to give to customer.Job complete Same SR # 7727641442

Near John Haedge Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for open shorted sensor. Replaced sensor test unit by heating 350 and unit test good job complete.

Near E 11th St, Austin, TX 78702
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found some water on the bottom of the fresh food section. Confirmed drain hose is clear, used steamer to clear drain pan at fresh food evaporator. Also found condensation is building up where adapter meets rear wall, recommended that adapter replaced..; ordrng 1 W11126056 (adapter)"

Near Superview Dr, Austin, TX 78736
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site to inspect dishwasher for not draining, upon inspection I found the drain hose not working correctly, replaced drain pump and hose but no water went through tube, must replace drain tube with curve and flap. ; ordrng 1 W10545278 (TUBE)"

Near Canyon Lake, TX 78132
David S.

David S.

DRYER FRIGIDAIRE LEQ2152EE0 "Arrived on site for unit shorting out and a burning smell. I inspected the unit and work area. Tested power to the unit and was getting good voltage. Found the control shorted out and burnt and the control wiring harness damage. I am ordering the control wiring harness 134394400, and returning with the control to complete the repair. Office to schedule return visit.; ordrng 1 134394400 (WIRING HARNESS)"

Near Rusty Nail Loop, Round Rock, TX 78681
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SDHB02 Arrived onsite for noisy refrigerator humming. Used pads to mitigate and informed customer on repair. All checks good. Unit is now operating as designed. Advised customer on findings.

Near Stage Line Trail, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR LG LSXS26366S/00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found failed water valve assembly. Water valve assembly will need to be replaced to complete repairs. .; ordrng 1 AJU34125555 (VALVE)

Near County Rd 323, Bartlett, TX 76511
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived onsite and found customer had defrosted fridge and freezer for over 24 hrs. Turned on and found operating as designed and cooling properly. Mad sure doors are sealing properly and advised that in event of ongoing issue. Defrost function can be inspected.

Near Harrisglenn Dr, Austin, TX 78753
Lou S.

Lou S.

RANGE WHIRLPOOL WFE515S0JB0 "Arrived on site to inspect range oven door dented. Upon further inspection, I found that the outer door glass was not seated properly in the outer door panel. I resented it and tested and the unit is operating as designed. Job completed."

Near Divide Dr, Leander, TX 78641
David  Z.

David Z.

WASHER MAYTAG MVWC415EW0 "Arrived on site to diagnose washer that was not spinning out. Performed diagnostic and found the hub was stripped out, and gearcase shaft was just spinning in basket. Attempted to remove washplate but unit is rusted all around, and washplate is blatantly rusted to the gearcase shaft. Advised customer it would need a new tub basket and gearcase.

Near Bescott Dr, Austin, TX 78728
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW0 "Arrived on site and inspected washer and found gearcase has failed, attempted to remove agitator and found it is seized, will need to bring back agitator and all lower components.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11161960 (AGITATOR ) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"

Near Rowlands Sayle Rd, Austin, TX 78744
Noah D.

Noah D.

REFRIGERATOR LG LSC27950SB "Arrived on site to install solenoids due to ice issue, replaced solinoid and retested, no problems found all functions returned. Complete"

Near Bentwood Dr, Spring Branch, TX 78070
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site to install new refrigerator door to resolve gapping issue due to warped door. Replaced door and retested. Gap,is now closed and all is working as designed. Call complete."

Near W 38th St, Austin, TX 78731
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site to install previously diagnosed gearcase and hub. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Co Rd 417, Taylor, TX 76574
Noah D.

Noah D.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to inspect oven for no sounds. Upon inspections found the chimes had stopped, restored factory setting and retested. All chimes and sounds returned. Job complete"

Near Camp Creek Dr, New Braunfels, TX 78132
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on site and replaced freezer door diagnosed by previous technician. After replacing took one picture of the door registering closed. No water leaks from connections at time of service, job complete"

Near Toluca Dr, Austin, TX 78748
Al R.

Al R.

REFRIGERATOR GE GSH25JSXN "Arrived to inspect ice maker issues.Found the ice maker was in fact not producing ice

Near Scott Dr, Copperas Cove, TX 76522
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for drain tube being clogged. Gained access to the drain tube and found the tube partially clogged. I removed the clog and reassembled the unit. I found the tube was not sealing properly against the fridge. I used permagum from my truck stock to seal the tube properly. No water leaks detected at this time.

Near Fallen Leaf Ln, Round Rock, TX 78665
Robert J.

Robert J.

WASHER WHIRLPOOL WTW7040DW0 Arrived on job for complaints of not starting cycle. Found the console not responding to commands

Near Spruce St, San Marcos, TX 78666
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator with damaged door. Inspected unit and found damaged FC door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Arcata Ave, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived on site for no lights in freezer. Diagnosed a defective led module,replaced left lower led module powered unit on leds working as designed"

Near Aspen Highlands Dr, Austin, TX 78746
Lou S.

Lou S.

DISHWASHER LG LDF7551ST "Arrived on site to inspect dishwasher stopped operating. Upon further inspection, I found the unit non responsive. Checked the breaker and it was on. I removed the junction box cover and found the wiring harness had shorted. I found corrosion on the wiring. I re-wired the harness and turned the drain pump on and drained the water from the tub. Started the unit in a Quick Wash and when the motor came on it should under as if it were struggling to operate. I advised the customer that I would need to reschedule and order a sump/motor assembly. I am ordering the sump/motor assembly and a CNOTE-2HR JOB.No water leaks observed during service.; ordrng 1 AJH72949004 (SUMP ASSYRIAN) and 1 CNOTE (2HR JOB)"

Near Zambia Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER LG WM3370HWA Arrived onsite and found new control to not be exactly the same configuration with one incompatible clip. Swapped control all the same and connected incompatible clip. Unit will turn on and chime but no lights and no function. Took pic of og control configuration. Reordering control and UI. Autho required; ordrng 1 EBR78534403 (UI) and 1 EBR78534503 (CONTROL )

Near Sundown Pkwy, Austin, TX 78746
David  Z.

David Z.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Arrived on site to diagnose refrigerator that was making noise from the RC. Performed diagnostic and found the diffuser was again making a large amount of noise and was not fully closing.Retested and all is working as designed. Call complete.

Near Waldon Dr, Austin, TX 78750
Chase S.

Chase S.

DRYER WHIRLPOOL WED4850HW Arrived on site. Customer said service not needed at this time. Advised to contact office if issues persisted. Job complete"

Near Woodview Ave, Austin, TX 78756
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMW2430DP03 Arrived on site to test unit for turntable not working. Test unit and split microwave form oven and found loose connection to turntable motor. Test unit and unit test good job complete.

Near W 11th St, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR ELECTROLUX EI24BC65GS2 "Arrived on site for cooling complaint. Per customer unit would power off on its own and at times stop cooling,diagnosed a defective control board,ui control also not showing all led digits,found no issue with response from ui. Main control will be need

Near Chisholm Trail, Austin, TX 78734
Robert J.

Robert J.

RANGE WHIRLPOOL WGG745S0FS02 Arrived on job for complaints of timer not advancing. Timer will stop after one second. Ordered control for replacement. ; ordrng 1 W10878844 (cntrl-elec)

Near Laughing Pear Dr, San Marcos, TX 78666
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for customer complaint of washer not spinning or agitating, found faulty main control, I replaced main control, unit tested good."

Near Bee Cave Pkwy, Bee Cave, TX 78738
Andy  B.

Andy B.

DRYER MAYTAG MEDX655DW1 "Arrived on site to install previously diagnosed switches and control. Removed failed parts, realized that PTS switch was not ordered. Ordering part. .; ordrng 1 WPW10563095 (relay-pts)"

Near Green Pasture, Hutto, TX 78634
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FGHC2331PFCA "Arrived onsite for refrigerator that is having issue with the icemaker. Customer advised that the issue is not with ice production but with the icemaker dispenser not dispensing ice. Inspected unit and work area. Found unit was having a hard time pushing through the ice chunks. Tested impeller and motor and found unit working as designed. Removed ice bucket and found ice buildup inside the ice container. I called Fridgidare techline and spoke to Ronny. He advised that the issue is probably with the icemaker feeling too much. He advised that with the ice bridging, the dispenser motor was having a hard time breaking it apart. Adjusted fill level for icemaker and tested unit. Unit is working as designed. Call complete."

Near Charter Oak Dr, Temple, TX 76502
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect forge for frost buildup in freezer, per CS shimmed back area and leveled at feet, no gaps in gasket found. Job complete"

Near Myrtle Run, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

RANGE AMANA AGR5330BAS3 Arrived on site to test unit for left rear burner not igniting. Found burner cap not sitting on burner head correctly. Secured burner cap test unit and unit test good job complete

Near Boxwood Dr, Mustang Ridge, TX 78610
Lou S.

Lou S.

DISHWASHER LG LDS5040ST "Arrived on site to inspect dishwasher with rust in the tub. Upon further inspection, I found rust residue around the gasket of the sump assembly. I inspected the racks for any rust spots and both were clear. I found rust residue on the elements. I found residue on the inner door panel and the dispenser as well. Recommended to the customer to clean the unit with a dishwasher cleaner and see if that would help get rid of the residue. Attempted to contact lg techline to inquire about this issue and if they’ve had anything reported on it, but the call kept dropping

Near Zachary's Run, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for cooling compliant. Unit running,ran diagnostics bimetal reading open with temp in freezer at 7° diagnosed unit will need harness assembly and main control. Need AUTHO ; ordrng 1 NEEDAUTHOFORHARNESSANDMAINCONTROL and 1 W11449066 (HARNESS )"

Near Long Wood Ave, Lakeway, TX 78734
Jonathan M.

Jonathan M.

FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site for freezer that is frosting at the top. Inspected unit and work area. Found gasket not creating full seal around the door. Silicone the edges of the liner to seal off any airflow potentially coming from the insulation and reheated gasket to form a better seal. Unit is working as designed. Call complete.

Near Ridgeoak Dr, Belton, TX 76513
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on job for complaints of fan error. Found the blower not working. Replaced fan and test unit.

Near Rain Dance, New Braunfels, TX 78130
Jonathan M.

Jonathan M.

DISHWASHER FRIGIDAIRE FGID2466QF5A Arrived onsite for dishwasher that has two missing spray arms. Inspected unit and work area. Found middle spray arm and lower spray arm detached from the unit. Both arms had been broken. Replaced lower spray arm but was sent with upper spray arm instead of middle. Ordering correct part and will return; ordrng 1 5304506740 (spray arm)

Near Williams Dr, Temple, TX 76502
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to inspect damaged freezer handle.Confirmed, removed and replaced it.Reassembled and unit tested as designed to customers satisfaction.All water lines were dry at the time of service.Job complete"

Near High Chapparal Dr, Copperas Cove, TX 76522
David S.

David S.

DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on site for dishwasher not working. Inspected the unit and work area found the dishwasher full of water. Hit cancel I have the dishwasher , I could hear the motor humming but not draining. I inspected the after disposal and found the dishwasher plug not punched out. Removed the plug and tested the unit. Unit operated as designed, no Katerina leaks detected.job complete."

Near Clearwater Trail, Round Rock, TX 78664
Andy  B.

Andy B.

REFRIGERATOR GE TBX16SITDRWH Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed evaporator frost up due to defrost issue. Ordering bi-metal and defrost heater. Could not locate bi-metal on parts break down. Ordering parts research. Office to schedule return trip. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH ) and 1 WR49X393 (def htr kit)

Near Willow Ln, Taylor, TX 76574
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 Arrived on site to diagnose a refrigerator that was not cooling well and fan not running. Removed panel in FC and fan kicked on. Fan was pinched and not running. Defrosted Evap and replaced main control. Customer had said the unit had been run in warm for a while. Retested and fans are now working as designed and unit is cooling. Call complete.

Near Timberside Dr, Austin, TX 78727
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for right front burner not igniting correctly. Found burner cap not sitting correctly and unit still taking a little longer then normal. Advised customer to turn burner on and off to let the gas sit correctly then ignite again. Job complete.

Near Boxwood Dr, Mustang Ridge, TX 78610
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334DSS0 Arrived on site to test unit for dishwasher leaking. Test unit for leaking and found leak coming from the diverter motor. Replaced sump and motor Unit test good no leaks present at this time.

Near Chesney Ridge Dr, Austin, TX 78749
Brandon C.

Brandon C.

COOKTOP KITCHENAID KCGD506GSS00 "Arrived on site for customer complaint of rear left no flame, and center rear orange tips. I removed the orifice and found good gas pressure to left rear burner, changed the orifice, same issue occurred, no flame. Ordering regulator, burner valves, tubing. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 MAN JOB ) and 1 W10449143 (regulator) and 1 W10827690 (tubing-gas) and 1 W10827692 (tubing-gas) and 1 W10844472 (valve-brnr) and 1 W10844473 (valve-brnr)"

Near Lost Meadow Trail, The Hills, TX 78738
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PRXS2 "Arrived on site for no ice. Removed front cover found broken wire on grid cutter,ran diagnostics good water flow entering reservoir pumps powered on,compressor powered on frost forming on evaporator plate. Diagnosed unit would need a new grid cutter,installed a new grid cutter assembly.

Near Wychwood Dr, Austin, TX 78746
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDHB00 Arrived on site to diagnose a refrigerator with damaged handles. Found thread and handle for set screws damaged. Replaced handles and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Thunder Creek Dr, Killeen, TX 76549
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived on site to inspect fridge for not producting ice in rf icemaker, upon inspection found the heater wires had been cut and the inlet lines had frozen, ordering inlet line. ; ordrng 1 W10917894 (TUBE )"

Near Pinot Blanc, New Braunfels, TX 78132
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site for refrigerator making loud noise, ice door stuck and ice at bin and Tested and inspected unit and found all ice door operations normal, showed user care guide that ice door can stay open a few seconds after removing cup from lever, And instructed customer that it is recommended to clean ice bin area every 2 to 3 weeks to reduce ice buildup. Inspected noise issue and found tubing rattling at compressor. Added needed pads from truck stock. Tested unit and all operations are normal. No water leaks present at time of service."

Near Elk Horn Dr, Pflugerville, TX 78660
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on job for complaints of communication error. Found the control nor reading console. Replaced control. No leaks detected at time of service.

Near Pintale Point, New Braunfels, TX 78130
David  Z.

David Z.

WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site to install previously diagnosed parts to resolve the leak coming from back of unit. Installed new tub in unit and retested. Unit ran through diagnostic cycle, and stopped almost at the end cause lock disengaged. Checked on latch and found connector would not stay seated in latch, needs new latch. Ordering 1 WPW10443885. . ; ordrng 1 WPW10443885 (door lock)"

Near Chamisa Dr, Austin, TX 78730
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite and found freezer gasket becoming misformed. Heat treated to restore seal. All checks good. Unit is now sealing properly.

Near Del Curto Rd, Austin, TX 78704
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of microwave fan running long after cooking is complete. Called techline, they said this is normal even after a 1 second cook time for the fan to run for five minutes, it’s built into the software. File number 7724491507"

Near Chloes Bloom Bend, Austin, TX 78738
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMHS120ESS8 "Arrived on site for customer complaint of UI panel not working, found miscommunication between control and UI panel. I replaced both parts, unit tested good."

Near Baldovino Skyway, Spicewood, TX 78669
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KSF26C6XYY04 Arrived onsite to replace the previous diagnosed parts. The charge in the system seemed a little low but the unit already had the new style black evaporator in the RC. I replaced the compressor and installed a low side service tap. I installed a UV drier. I replaced the RC evaporator thermistor and mounted it with foil tape and a zip tie. I replaced the fan scroll. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.3 oz’s of R134A. I tested the unit and found it working as designed with a great frost pattern. Call complete.

Near Tribal Way, Leander, TX 78641
Al R.

Al R.

WASHER LG WM3470HWA "Arrived to inspect washer leaking from underneath.I stacked the unit, removed the lid and started a clean tub cycle.As soon as the wash cycle began the tub began leaking. I inspected the bellow, drain hose and pump and all checked out fine.The tub is cracked and will need replacement.Ordering authorization and research.; ordrng 1 CNOTE (2HOURS) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (2MAN) and 1 CNOTE (RESEARCH INNER, OUTER TUB, ROTOR, STATOR DOOR GASKET, )"

Near Hopi Trail, Temple, TX 76504
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSDB900ESS1 Arrived on site to test unit for cancel buttons not working. Replaced panel under 5year warranty on panel test unit and unit test good job complete.

Near Westover Rd, Austin, TX 78703
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to install previously diagnosed and ordered parts. Due to the cooktop grates being warped, I removed and replaced the grates. No gas leaks detected during service, job completed."

Near Arrowfeather Pass, Leander, TX 78641
David  Z.

David Z.

MICROWAVE KITCHENAID KHMS2040WSS1 Arrived on site to install previously diagnosed parts to resolve no operation / MW not shutting off. Installed proper microswitches and retested. Unit now came on and shut off after 3 seconds. Called tech line as issue should have been resolved with switches. Issue still persisting. Troubleshoot down to relay on control not closing. Ordering W10276423 control. Office to reschedule when shipping date is available on PSP ordered item. ; ordrng 1 W10276423 (panl-cntrl)

Near Wood Hollow Dr, Austin, TX 78731
Al R.

Al R.

WASHER AMANA NTW4516FW3

Near Fitzsimons St, Killeen, TX 76544
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL MDB4949SHZ0 Arrived on site for a dishwasher that would fill with water. Inspected unit in the work area. Place unit in a normal wash cycle and unit begin to fill with water. Placed an in-service diagnostics and found F7 E1 (no heat) and F6 E1 (no/low water). Ran unit through an auto diagnostic cycle and unit would not spray. Removed front panel and found the motor connector loose from the control. Connected motor to control to form better seating and tested unit. Unit is working as designed. Call complete.

Near TX-36, Gatesville, TX 76528
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to inspect refrigerator not dispensing water. I tested the water dispenser and no water came out. I accessed the reservoir/valve assemblies and removed the water line from the left hinge to the valve and f undo ice built up inside. Cleared the ice and contacted techline and spoke to Adrain and advised of my findings.

Near House Creek Dr, Leander, TX 78641
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for unit making too much ice. Diagnosed a defective bin thermistor,installed a new bin thermistor"

Near La Barzola Bend, Austin, TX 78738
David S.

David S.

MICROWAVE WHIRLPOOL GH7208XRY1 "Arrived on site for microwave not heating up. Spoke with customer about the unit, he stated the blower isn’t coming on either. I tested the microwave and it would not heat. I lowered the microwave down so I could feel around the case where the magnetron is and it was hot to the touch. Because of the size of the microwave it is going to take two technicians to remove and reinstall the unit. As of right now it sounds like, based off of what I have seen, heard and what you have told me. This microwave will need an inverter, magnetron, and new control board 8206603. I will have to order the control board 8206603,; ordrng 1 2MAN (2 MAN) and 1 8206603 (RELAY BOARD)"

Near Baltus Dr, Austin, TX 78758
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFF300EWH01 Arrived onsite and found freezer door out of alignment and advised customer on findings. Corrected alignment and corrected seal. All checks good.

Near W 33rd St, Austin, TX 78705
David S.

David S.

OVEN GE JGBP33SEM1SS "Arrived on site to install previous diagnosed parts. Removed old door panel and bracket and replaced with new. Tested door operation, all tested good."

Near Peacemaker St, Round Rock, TX 78681
Clif L.

Clif L.

WASHER WHIRLPOOL NTW4516FWD Arrived on site to diagnose a washing machine that is shaking abnormally during spin. Tested unit and found suspension rods worn out. Replaced suspension rods and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near FM972, Georgetown, TX 78626
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC15NLXS0 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found bin level thermostat out of range. Thermostat will need to be replaced to complete repairs.ordrng 1 WP2313633 (thermostat)

Near Strada Luca, Florence, TX 76527
Paul R.

Paul R.

WASHER LG WM8000HVA "Arrived onsite for a washer not dispensing thru the softener. I tested the washer and found all valves passing good water pressure. I found the dispenser not siphoning the water out of the softener side correctly. The drawer needs to be replaced. Ordering AGL73712602 PANEL ASSEMBLY,DRAWER. Office will need to RS.; ordrng 1 AGL73712602 (PANEL ASSEMBLY,DRAWER) and 1 RS (OFFICE WILL NEED TO RS)"

Near La Mesa Ln, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and found refrigerator is not connected to power, customer states items are freezing in the fresh food side. Replaced diffuser to correct issue. If customer calls back refrigerator will need to be connected to power for at least 36 hours before technician arrives in order to diagnose properly, Job complete"

Near Nogales Trail, Austin, TX 78744
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT138FZDM01 Arrived on job for complaints of warm temperature. Found the evaporator motor not running with 120v supply good. Replaced fan motor and tested. No leaks detected at time of service

Near Springtown Way, San Marcos, TX 78666
Robert J.

Robert J.

WASHER WHIRLPOOL WFW97HEDC0 Arrived on job for complaints of error code . Found the dispenser dumping too much soap. Also trap clogged. ; ordrng 1 W10842325 (dispenser) and 1 W10903220 (trap)

Near Barker Cypress, New Braunfels, TX 78130
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site to install previously diagnosed water filter housing and valve. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Woodway Dr, Round Rock, TX 78681
Clif L.

Clif L.

WASHER MAYTAG MVWC400XW3 "Arrived on site to diagnose a washing machine that is not cycling. Tested unit and found failed gear case, actuator, and tub ring

Near Natural Ln, Killeen, TX 76549
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for dispenser not opening. Test unit and found broken dispenser. Replaced dispenser test unit and unit test good job complete no leaks present at this time

Near Oxbow Trail, Buda, TX 78610
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site and inspected dishwasher and found power cable to control board is not connected. After resetting connector power has been restored. Also found door has been removed from hinges and reattached hinges and reset tension springs. Also found dishwasher cannot be square in cabinet floor tile is not cut properly. Left side of dishwasher sits too far back and right side is too far forward not allowing door to close properly. Floor will need to be adjusted to correct the issue. No water leaks from connections at time of service, job complete.

Near Laurelwood Dr S, Austin, TX 78733
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site for a washer that won’t start a cycle. Inspected unit and work area. Customer advised that the unit will start cycles but will intermittently not start a cycle. When this happens they will have to power cycle the unit and the unit will start to work again but after several loads will do the same thing. Tested unit in a mixed and normal cycle. Both times the unit started. Placing it in service diagnostics and found an F0 E3 (overload) error code. Play spirit in an auto cycle and unit ran as designed. I called tick line and spoke to Robert SR # 7727683861. H had me check the reed switch magnet on the lid to ensure it didn’t slip out of place. Magnet was in place. He then advised to just go ahead and replace the console in case the key pad was intermittently faulting. Replaced console and tested unit. Unit is working as designed. Call complete.

Near Balcones Pl, Belton, TX 76513
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED87HEDW0 "Arrived on site and inspected dryer and found no power showing on display , power at terminal block is correct. Found fuse, cut off, and all thermistors are working properly. Replaced control board and all function has returned to dryer. Job complete"

Near Cactus Crossing, Austin, TX 78737
Noah D.

Noah D.

FREEZER WHIRLPOOL WRF736SDAM14 "Arrived on site to inspect fridge for frost and water issues, found no water droplets and no frost. Job complete"

Near Cambridge Dr, New Braunfels, TX 78132
Noah D.

Noah D.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site to inspect fridge for lights not illuminated, upon inspection found one of the lower strings out, replaced Led module and retested. All functions returned. Complete"

Near Fallen Oak, New Braunfels, TX 78132
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site for thin ice. Found broken grid cutter also found crack on water pan causing water to leak out of pan. Ordering new pan and grid cutter; ordrng 1 WP2324334 (WATER PAN)

Near Azure Shores Ct, Austin, TX 78732
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not coming on. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time.

Near Marsh Ln, Buda, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSCS25INSS00 Arrived on site and inspected refrigerator and found water filter housing is leaking. Removed housing and after replacing it leaking has stopped. Water filter is also defective and will need to be replaced.

Near Rue De St Tropez, Austin, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE LFTR1814LWA "Arrived on site for customer complaint of refrigerator not cooling, found out customer received unit from a friend who had transported the unit on its back. I found sealed system issue, compressor and all fans running, no heat on condenser line, and unit did not cool at all.

Near Pin Oak St, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

OVEN MAGIC CHEF 9875XRB "Arrived on site for oven that won’t heal properly. Inspected unit and worse area. Tested voltage going to the unit and found 236 V going tell me I want to L2. Tested continuity and resistance going through the baking element and found element within range. Tested voltage going to the baking element went in a bag and found 0 V going across the element but 122.3 V going from each of the terminals to ground. Tested voltage going to the broiling element during a broiling cycle and found 236 V going across. Spoke to CS and was advised this was a control or clock issue. Ordering parts and office will have to research parts If parts are found, office will need authorization from extended warranty and will need to contact customer for reschedule date. ; ordrng 1 7003P048-60 (CLOCK) and 1 7601P214-60 (CONTROL)"

Near Neches St, Belton, TX 76513
Robert J.

Robert J.

VENTHOOD WHIRLPOOL UXT3030ADB2 Arrived on job for complaints of fan not working. Found 120v to fan no operation. Replaced fan motor and tested.

Near Knoll Brook, New Braunfels, TX 78130
Brandon C.

Brandon C.

COOKTOP JENN-AIR JGCP548HL00 "Arrived on site for customer complaint of unit flames being orange, found unit needs LP conversion kit. Ordering to be shipped to customer, customer knows a plumber needs to install. ; ordrng 1 CNOTE (SHIP TO CUSTOMER ) and 1 W11428599 (LP CONVERSION KIT)"

Near Firebird Cove, Lakeway, TX 78734
David S.

David S.

MICROWAVE WHIRLPOOL WMH53520CS5 "Arrived on site for microwave light staying in and close door showing up on screen. I inspected unit and work area, found the micro switches had failed. I replaced all 3 switches. I tested the unit and it heated a mug of water and the light no longer stays on."

Near Indian Summer Pass, Round Rock, TX 78665
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Ran the unit through testing and it operated as designed. Contacted the builder and he advised that the unit was making a loud noise possibly during heated dry cycle. Ran the unit through another diagnostics test and again, no noises and it operated as designed. No water leaks observed during service, job completed."

Near Clearwell St, Cedar Park, TX 78613
Al R.

Al R.

WASHER GE GTW485ASJ4WS Arrived to inspect washer starting on its own.Customer advised he had a visitor who washed an un even load and unit began knocking and walking across the floor.I plugged it in and found it was still draining and done so when the failure occurred.I reset the unit and started a quick load and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Katy Creek Ln, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for water leaking and ice on evaporator cover. Customer defrosted unit,removed cover found ice build up on evaporator,removed ice build up,replaced fan assembly that includes both thermistors,secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Ran diagnostics good air flow,changed defrost setting to basic."

Near Avenue F, Austin, TX 78751
Paul R.

Paul R.

REFRIGERATOR LG LFXS29766S/01 Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the main control and updated the software. I tested the unit and monitored the RC temp until it reached 52 degrees and it was still dropping. The unit appears to be working as designed. Call complete.

Near Hartman Dr, Leander, TX 78641
Wesley P.

Wesley P.

WASHER MAYTAG MVWB965HW0 Arrived onsite and found inlet hose leaking. Advised that sealing gasket was missing. Customer will replace water lines to repair.

Near Leigh St, Austin, TX 78703
Lou S.

Lou S.

DRYER WHIRLPOOL WED49STBW1 "Arrived on site to inspect dryer not heating. I opened the door and held the door switch closed and turned the unit on and found that the element was not illuminating in the back left vent area. I removed the back panel and found a large amount of lint on the inner side of the back panel. Checked ohms to the element and found it open. I removed and replaced the element and removed the lint from inside the cabinet of the unit. Showed the customer the large amount of lint and then tested airflow to the unit. The unit is not circulating air at all. Also, I found the belt was torn and the back left roller was almost seized. I am ordering the dryer repair kit and scheduled return service Recommended that the customer have a vent cleaning service check the vents. No lint observed st the end of service. ; ordrng 1 4392065 (dryer repair kit)"

Near Wedgescale Pass, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site and inspected refrigerator and didn’t find any leaking from new reservoir. There is still condensation buildup from an air gap on the freezer door and recommended that customer defrost refrigerator entirely to clear ice inside of rail. Door may close properly after that, if not a new rail may be needed. Job complete"

Near Cuernavaca Dr N, Austin, TX 78733
Al R.

Al R.

DRYER WHIRLPOOL WED5620HW0 Arrived to inspect dryer noises. Customer at clinic advised the noises didn’t exist anymore. No services needed.Job complete No work preformed on this date.

Near E 6th Ave, Belton, TX 76513
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS315SDHM04 Arrived on site for refrigerator making loud noise. Tested and inspected unit and found all operations are normal. Showed customer user care guide on refrigerator noise and instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Sage Derby Dr, , TX 78634
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW0 "Arrived on site for washer that will fill but won’t agitate or spin. Inspected unit and work area. Placed unit on service diagnostics and found an F7 E5 (shifter fault) and F7 E6 (motor fault) error codes. Placed unit in an auto test and Unit plus not agitate or spin. Tested the unit through the shifter test and found the shifter open. Tested continuity through the harness and found continuity.

Near Trailridge Dr, Temple, TX 76502
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL W5CE3024XB00 Arrived onsite for cooktop that won’t turn off the cooktop light that won’t turn off. Inspected unit and work area. Remove the cooktop and took off top panel. Found right front infinite switch keeping the cooktop light on. Replaced switch and tested unit. Unit is working as designed. Call complete.

Near Meredith Dr, Belton, TX 76513
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site for customer complaint of unit making loud noise during bake cycle. Found noise coming from convection fan, I replaced convection fan, unit tested good."

Near Crosswater Ln, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS555S1HB00 "Arrived on site for refrigerator that won’t make ice. Inspected unit and work area. Place unit in service diagnostics and tested thermistors, evaporator fan, and ice harvest. Unit operating as designed except for the harvest deeming the ice bin as full. Tried to move icemaker arm and found it seized. Replaced ice maker and tested unit in a harvest. Unit found the bin not full and filled with water. Call complete."

Near Bear Creek Crossing, McGregor, TX 76657
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of lights not working, found modules had failed, I replaced modules, unit tested good."

Near Founders Ridge, Dripping Springs, TX 78620
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to diagnose a dishwasher with a door gasket not seated. Found door gasket has come out of mounting on upper right corner. Re-mounted gasket properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Co Rd 330, Granger, TX 76530
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for door issues. Diagnosed damaged right side door skin,removed door skin installed a new door skin to right side."

Near Tempranillo Way, Lakeway, TX 78738
Lou S.

Lou S.

FREEZER FRIGIDAIRE LFFH20F3QWC "Arrived on site to inspect freezer door gasket came loose and not sealing. Upon further inspection, I found that the door gasket, at the bottom l the door, had come untucked. I removed the screws and retucked the gasket and secured it with the screws. Using my heat gun, I reshaped the gasket and it is sealing correctly. I recommended to the customer to keep the door closed for 6-8 hours to allow the gasket to mold to the chassis of the unit and stay sealed. No water leaks observed during service, job completed."

Near Ebony Ln, Cedar Park, TX 78613
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher still leaking. Tested and inspected unit and found failed drain pump and inlet valve. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Anaheim Ave, Pflugerville, TX 78660
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Arrived on site and replaced door diagnosed by previous technician, no water leaks detected at time of service, job complete."

Near Prickly Pear Pass, Buda, TX 78610
David S.

David S.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer continually spinning and draining at the end of the cycle. Inspected the water pressure tub and found no debrief or kinks in the line. Ran unit through a test cycle, unit operated as designed. I tested voltage to from the acu to the water pressure switch, was getting good voltage. I replaced the water pressure switch. Spoke with customer about how the unit operates and found out they are on a water softener. Explained to customer about soap usage while on a water softener. Unit is operating as designed no water leaks detected. Job complete."

Near Casiano Cove, Hutto, TX 78634
Clif L.

Clif L.

DRYER LG DLE2301R Arrived on site to diagnose a dryer with long dry times. Tested unit and found clogged external venting. Advised homeowner on findings and recommended duct cleaning company to take care of issue.

Near Broken Arrow Dr, Harker Heights, TX 76548
Jacob S.

Jacob S.

WASHER MAYTAG MVWC465HW2 Arrived onsite to replace parts ordered by previous tech. Replaced all parts. Tested unit. Unit test good. No leaks at this time. Job complete

Near Amanecer Dr, Lockhart, TX 78644
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Arrived on site and inspected refrigerator and found a small amount of frost on top of freezer door. There is no frost building up on the freezer liner. Removed old silicone and added new silicone around the entire perimeter of the freezer. Lower part of cabinet behind kick panel cover is pushed away and may be causing air gap. Reported findings to techline, 7727668879"

Near Goldenrod St, Kyle, TX 78640
David S.

David S.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer showing LOC. Inspected unit and found unit set to UI lock. I showed the customer how to unlock and lock the unit. Ran unit through test cycle, unit operated as designed no water leaks detected."

Near Urbano Bnd, Round Rock, TX 78665
Al R.

Al R.

FREEZER WHIRLPOOL WRT311FZDW01 Arrived to install previously ordered parts.Removed and replaced the door and nameplate.Unit now operates as designed.All water lines were dry at the time of service.Job complete

Near Perez Dr, Fort Hood, TX 76544
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KBSD608ESS00 Arrived on site for customer complaint of broken ice bin and ice not dispensing and ice clumping together. Found air leak coming from ice door and motor not closing all the time. I replaced motor and ice door as well as ice bin. Unit tested good

Near Rocky Creek Blvd, Austin, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS576FIDM00 Arrived on site and tested operation found condenser clogged up and unit set to 5 degrees in freezer. Actual temps were freezer at 18 fresh food at 37. Found unit had just gone through e defrost cycle. Cleaned condenser and set temps to recommended setting. Unit tests good. Job complete.

Near Co Rd 132A, Kingsland, TX 78639
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC18NNTS1 "Arrived on site for no ice. Removed cover found broken wire to grid cutter,ran diagnostics pump would not power on,frost forming on evaporator plate. Ran unit through a normal cycle pump would power on and off found damaged wire at harness repaired harness ice formed on evaporator plate. Replaced grid cutter.; used 1 WP2313637 (GRID CUTTER) from stock"

Near Pyramid Dr, Austin, TX 78734
Scott  M.

Scott M.

DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer not heating . Found high limit had blown again . Replaced thermostat , tested unit all checked normal . Cleaned lint out of blower housing . All other heater ,thermostat and thermal fuse checked normal. No lint build up at time of service . Job complete ."

Near E 10th St, Elgin, TX 78621
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGD7590FW0 Arrived onsite and found unit operating properly but found air vent blocked. Advised home owner to clear vent via a company like dryer vent wizard. All other dryer function test good.

Near Navasota St, Austin, TX 78702
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived on site to inspect refrigerator not cooling and fan buzzing noises. Upon further inspection, I found the FC evaporator fan rubbing on ice. Placed the unit in diagnostics and tested the bimetallic and found it open. I removed the ice from the evaporator and removed and replaced the evap motor/harness and tested. Unit is cooling as designed. No water leaks observed during service, job completed."

Near Calla Lily Boulevard, Leander, TX 78641
James C.

James C.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site and tested operation found unit with long fill error code. Tested water valve found it making a loud buzzing noise and slow water flow. Installed new water valve tested operation unit tested good. Job complete.

Near Co Rd 136B, Kingsland, TX 78639
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for icemaker only dispensing crushed ice. Customer stated the freezer draw is crocked. I inspected the freezer door and found the slides and gears damaged. I am ordering 2 slides W11265130, and 2 gears 12002497 to repair the freezer door. I inspected the he ice maker and found the solenoid not engaging properly. I replaced the solenoid. Unit is operating as designed.; ordrng 2 12002497 (GEAR)s and 2 W11265130 (SLIDE)s"

Near Bryson Dr, Pflugerville, TX 78660
Brandon C.

Brandon C.

RANGE KITCHENAID KFDC506JSS00 "Arrived on site to replace damaged outer door, found new outer door was damaged in several places, ordering new panel. ; ordrng 1 CNOTE (PLEASE CONTACT PARTS SUPPLIER TO ENSURE BETTER PACKING OF THIS PART ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11385801 (OUTER DOOR)"

Near Lodestone Ln, Lakeway, TX 78738
Jacob S.

Jacob S.

WASHER MAYTAG MVWC565FW1 Arrived onsite for unit not starting the spin cycle and burning smell. Looked at unit. Found that drive motor had gone bad. Replaced with new drive motor. Tested unit. Unit test good. No leaks at this time. Job complete

Near County View Rd, Lockhart, TX 78644
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite and found failed inverter. Advised customer on cause

Near Armaga Springs Rd, Austin, TX 78727
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to inspect refrigerator with condensation built up at the back and is making noises. Upon further inspection, the customer had the unit in “cooling off” mode. They advised that there was condensation building up at the back of the freezer again. At the previous service call, the evap fan motor harness was to be replaced but wasn’t available. I removed and replaced the evap motor harness and tested the unit and it began to cool. Checked the defrost bimetallic in diagnostics and it is showing closed. No water leaks observed during service, job completed."

Near Camay St, Leander, TX 78641
David S.

David S.

REFRIGERATOR FRIGIDAIRE FRS26R4AW5 "Arrived on site for ice build up behind the fridge. I inspected the unit and work area and found an ice ball 8 inches high by 3 inches wide. See so quick pick. I pulled the evaporator cover and found the evaporator lines frozen. See ss UI key pic. The ice build up has pushed its way from the inside of the freezer cabinet to the outside of the unit. I called fridgidair techline and spoke to Robert, advised them of the situation.

Near Priest River Dr, Round Rock, TX 78681
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site for no ice. Ran diagnostics no water from valve,added water to water pan,pump vibrating but no pushing water up to plate,frost formed on evaporator plate. Diagnosed unit will need water valve and pump. ; ordrng 1 2313702 (PUMP) and 1 NEEEDAUTHO and 1 W10585391 (VALVE)"

Near Never Bend Cove, Austin, TX 78746
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE304DBL0 "Arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit non-responsive. Also found the unit is hard wired and not turned on at the switch at the wall. Turned the switch on and placed in diagnostics showing error code F8E4. Cleared the code and continued with t operated as designed until the drain pump failed. I removed the water from the unit and removed and replaced the drain pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Gholson Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for no cool in fresh food compartment. Found ice build up on fresh food evaporator,ran diagnostics both thermistors passed,ran defrost heater,heater powered on,changed defrost setting to basic to allow heater to power on after 8hrs of compressor run time."

Near Bestride Bend, Austin, TX 78744
David S.

David S.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for drying tripping breaker and making a squeaking noise. Customer stated the unit is no longer tripping the breaker and is not making a noise.

Near Rhiannon Ln, Pflugerville, TX 78660
Paul R.

Paul R.

REFRIGERATOR LG LFX31945ST/05 Arrived on site for a refrigerator not cooling. I found the compressor defective and not pumping refrigerant. The compressor will need to be replaced and the main control.

Near Pecan Vista Ln, Georgetown, TX 78626
James C.

James C.

DRYER WHIRLPOOL WED9200SQ0 Arrived on and tested operation. Found f01 error code. Checked the control found that it had visible failed. Installed new control. Tested operation and found unit working properly job complete.

Near Ponderosa Bend, Horseshoe Bay, TX 78657
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for customer complaint of unit not dispensing water all the time, found faulty filter housing, I replaced housing, unit tested good."

Near Webb Ln, Austin, TX 78734
David S.

David S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher not filling with water. Inspected unit and work area. I found the fill valve connector damage$. Removed the damaged valve and replaced new. Ran a test cycle, unit operated as designed no water leaks detected."

Near Bellissima Way, , TX 78634
Brandon C.

Brandon C.

RANGE GE NA100000 "Arrived on site for customer complaint of front left burner not lighting, found faulty valve, customer was able to locate owner’s manual with model number, ordering valve for front left burner ; ordrng 1 WB21X5354 (simmer valve)"

Near Webb Ln, Austin, TX 78734
Jonathan M.

Jonathan M.

DRYER FRIGIDAIRE LEQ2152EE1 Right on site for dryer that was shutting off after a minute or two during a drive cycle. Inspected unit and work area. Tested unit and found unit kicking off between 30 seconds and 3 1/2 minutes. Tried to place unit in service diagnostics and was unable to. I called tech line and spoke to Steven(no SR #). He advised based on several checks that he thought the issue was with the door switch. Advised that the light was coming on and turning off when opening and closing the door as well as stopping the cycle if I opened it during the cycle. He advised to change out the control and if there is further problems switch out that door switch. Replaced control and tested unit. Unit is working as designed. Call complete.

Near Tumbleweed Trail, Temple, TX 76502
Jacob S.

Jacob S.

WASHER WHIRLPOOL CET9100GQ0 Arrived onsite to replace parts ordered by previous tech. Changed part and was able to get the unit out of D5 error code. But could not get washer to start.

Near Pettytown Rd, Red Rock, TX 78662
David  Z.

David Z.

WASHER GE GTWN4250M1WS "Arrived on site to diagnose washer that was overfilling and experiencing some erratic behavior. Customer had said at times it wouldn’t spin out, starting rinsing during a drain and spin, and seemed to be intermittently not working properly. Performed diagnostic and ran unit in drain and spin. Didn’t see anything erratic, but the overfill issue can be triggered by a bad control or pressure switch. Provided estimate for new control and pressure switch to resolve all electrical issues. Replaced control and pressure switch. Retested unit and verified all functions are long, spinning and draining. Advised to follow up if issue comes back.

Near Humble Cove, Austin, TX 78730
Leonardo C.

Leonardo C.

MICROWAVE BOSCH HMV3053U/01 Arrived on site to test unit for unit tripping breaker. Test unit and found bad n/c switch stuck. Test unit and unit test good job complete.

Near E 14th St, Austin, TX 78702
David S.

David S.

MICROWAVE AMANA AMV2307PFS2 "Arrived on site for microwave light staying on. I inspected the unit and work area, found it was the hood vent light staying on. I gained access to the control board and found a shorted relay. I replaced the control new, and tested unit operations. The hood vent light, and fan turn on and off as designed. Tested the unit with a mug of water to make aura it is heating, unit heated. Job complete."

Near Verona Pl, Hutto, TX 78634
Noah D.

Noah D.

OVEN WHIRLPOOL WOD51EC0HB01 "Arrived on site to inspect oven and install blower and light, installed all parts and tested function of installed parts, fan worked and lights all turned on correctly. Job complete"

Near Klein Meadows, New Braunfels, TX 78130
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived onsite and found unit operating with freezer light and circuit dead. Replaced modules to repair circuit. All checks good. Unit is now operating as designed.

Near Woodview Ave, Austin, TX 78756
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW3 Arrived onsite and found unit operating with nail in the tub causing noise during spin. Removed nail. All checks good. Unit is now operating as designed.

Near Antique Heritage Dr, Pflugerville, TX 78660
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for dead microwave . Found thermal fuse had blown . Checked and found all micro switches and inter locks functioning properly . Tested unit and water heated to wp specs . Ran unit again with lights and exhaust fan running . Passed all tested .

Near Mark Christopher Way, Manor, TX 78653
Clif L.

Clif L.

FREEZER WHIRLPOOL WZF79R20DW03 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found an inefficient compressor not pumping as well as it should. Replaced compressor assembly and filter dryer and tested unit. Found all is functioning properly at this time

Near High Ridge Trail, Harker Heights, TX 76548
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for surf ice light not turning off . Found relay stuck on control . Also found customer not using OEM bulb . Replaced control and recommended to use only OEM bulb . No other issues found with Microwave . Job complete .

Near Great Society St, Manor, TX 78653
Jacob S.

Jacob S.

REFRIGERATOR LG LFX31945ST/07 Arrived onsite for unit having ice dispenser door broken and water dispenser button is also broken. Ordered parts. Needs parts authorization. Rescheduled with customer. ; ordrng 1 ACQ85430212 (DISPENSER HOUSING )

Near County Line Rd, Dale, TX 78616
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to inspect unit with frost in freezer. Cleared all items and ice and found door would not seal in top right corner only, reset rails and still didn’t seal. Replace evap fan due to noise, unit will need fc door to repair ; ordrng 1 CNOTE (RS) and 1 W10815701 (dor-fip ss) and 1 W10839793 (nameplate)"

Near Belford St, Georgetown, TX 78628
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to inspect oven temps. Upon further inspection, the customer advised that the unit is not reaching broil temps and the preheat indicator doesn’t sound anymore. Using my multimeter, I placed my thermal lead in the middle of the upper rack closest to the broil element and tested broil at 550 degrees. My temp readings were 579, 517, 574, 527 & 569 for an average of 553 degrees. I advised the customer of my findings. I went into settings and turned the sound back on. Unit is operating as designed. No repairs needed at this time."

Near Inge Ln, Leander, TX 78641
Jacob S.

Jacob S.

RANGE GE JTS5000DN1BB Arrived onsite for unit chime not loud enough for customer to hear. Tested unit. Found that the panel was not very loud on HI setting. Ordered part. Office to reschedule. ; ordrng 1 WB27X32887 (UI CONTROL )

Near Airport Rd, La Grange, TX 78945
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFC310S0ES3 arrived onsite and fixed door problem and provided customer instruct on cooktop design and efficiency regulations.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found no power showing. Found 120 V at incoming power connection at control board. Replaced control board and this did not fix the issue. Connected washer to a second outlet in the room and it will power up correctly now. Connection terminals inside of outlet at the washer may have failed/our old. No water leaks from connections at time of service, job complete"

Near Cherry Park, Austin, TX 78745
Jonathan M.

Jonathan M.

DISHWASHER BOSCH SHEM3AY55N/01 Arrived on site for Bosch dishwasher that’s not washing properly during normal cycles. Inspected unit and work area. Placed unit in service diagnostics and found no stored air codes. Customer advised they did get an 822 for a clean filter. Ran unit through an auto test and unit ran as designed.He advised for me to check the top spray arm to verify it was moving. He stated that the issue was probably with loading and advised me to tell the customer to make sure there is plenty of room for the spray arm to turn. He advised to make no repairs if the unit does complete a cycle but mentioned that they customer will need to use rinse aid for optimum drying. He also mentioned to have the customer look at the user care guide for other maximum dry settings. Call complete.

Near Denmans Mountain Rd, Belton, TX 76513
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS2 arrived onsite and found dead fan motor. Ordering fan motor to repair. ; ordrng 1 W11252443 (FAN MOTOR)

Near Pfluger Farm Ln, Pflugerville, TX 78660
Noah D.

Noah D.

REFRIGERATOR LG LFXC24726S/02 "Arrived on site to inspect fridge for not cooling, upon inspection found both evap fans not running during operation, compressor was running but not hot, condenser fan was running, replaced PCB and retested with Door simulated closed, evap fans both turned on and air returned. Instructed customer to give the fridge 24 hours to get down to temp and if fridge does not reach temp it will need to be checked by a SS tech. Job complete"

Near Kalli Jo Ln, New Braunfels, TX 78130
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to diagnose refrigerator that was not cooling in either compartment. Performed diagnostic and temp checks. Found room temp temperatures in all compartments. Evap fans were running. Checked compressor and compressor fans. Found that compressor is blazing hot and burned to the touch. Unit has a sealed system leak. Called and talked to tech line to document since customer just got this unit as an exchange from KA. SR7727674347. Customer is irritates that this is the 2nd fridge that has to be fixed and replaced and never worked from getting it. They have approved the sealed system job, but may exchange unit. Office to reschedule. ; ordrng 1 2HOUR (2 HOUR SEALED SYSTEM ) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 W11256565 (evaporator) and 1 WPW10143759 (dryer)"

Near Pickfair Dr, Austin, TX 78750
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for a refrigerator that is frosting up in the FC and freezing product in the RC. I found a gap at the top of the FC door between the gasket and chassis. I reshaped the gasket to get it to seal correctly. I found the RC temps good and explained to the customer about the dampener location and advised not putting product directly in front of the vent. The unit is working as designed. Call complete.

Near Mariposa Ln, Taylor, TX 76574
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KSSC42FJS00 "Arrived on site for customer complaint of clicking noise and unit not cooling. From everything the customer was telling me, it sounded like the defrost timer was not coming out of defrost properly. I replaced defrost timer, but I did make customer aware that it could be the start switch and relay.

Near Resaca Blvd, Austin, TX 78738
David S.

David S.

WASHER WHIRLPOOL WFW9200SQ02 "Arrived on site for washer showing fault f21. Inspected unit and work area. Found the drain line clogged at the back of the unit. I gained access to the drain pump and filter. Filter wash complete clogged with debris. I removed the tilt and drain house and cleaned both out. Reinstalled both and reassembled the unit. Ran unit through a drain and spin cycle, unit drained no water leaks detected.

Near Duke Cove, Pflugerville, TX 78660
David  Z.

David Z.

COOKTOP KITCHENAID KCED606GSS01 "Arrived on site to install previously diagnosed parts to resolve smoking switch issues. Found that smoke looked like it was coming out of all switch holes. Replaced all burners, switches and wiring harness to resolve voltage short issue. Retested and found no smoke coming from switches. Tested all burners and downdraft. All is working as designed. Call complete."

Near Pommel Dr, Austin, TX 78759
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to install fridge thermistor for freezing issues. Installed thermistor and retested open sensor, closed sensor found. No problems moving forward. Complete"

Near Hauptstrasse, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not working. Test unit and found bad control board. Replaced board test unit and unit heating correctly and light working too. Job complete

Near Simon, Kyle, TX 78640
Lou S.

Lou S.

REFRIGERATOR LG LFX31945ST/02 "Arrived on site to inspect refrigerator shutting down. Upon further inspection, the customer advised that freezer will stop cooling and they have to cycle the power to it to get it to start cooling again. Also, they advised that it is showing error code ERf1-ice maker fan. I tested temps in the FC=4 degrees and RC=41. I attempted to place the unit in diagnostics by pressing the button on the main control and it failed. Also found that the upper drawer in the FC section has broken mounts and the rails are broken also. I am ordering the main control, ice maker fan motor assembly, drawer and both rails and a CNOTE-AUTHORIZATION. No water leaks observed during service, office to schedule return service. ; ordrng 1 ABA72913413 (ICE FAN MOTOR ASSEMBLY) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE) and 1 CNOTE (AUTHORIZATION) and 1 EBR73093617 ( MAIN CONTROL) and 1 MEG62762301 (DRAWER RAIL) and 1 MEG62762302 (DRAWER RAIL)"

Near Faith and Trust Cove, Austin, TX 78717
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCS166 Arrived on site to test unit for gas leak. Test unit and could not find gas leak

Near Gilbert St, Austin, TX 78703
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4850HW1 "Arrived on site for washer not finishing cycle . Customer also stated unit was making weird noise . Ran diagnostics ,got motor speed error . During spin motor would make a loud ticking noise before going int to spin . Ordering motor ,cap and actuator . No water leaks detected at time of service .; ordrng 1 W10832724 (motor-drve) and 1 W10913953 and 1 W11395618 (CAP)"

Near Co Rd 453, Coupland, TX 78615
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=32 degrees & RC=54 degrees. Placed unit in diagnostics and ran test #40. When the compressor came on it made a loud groaning noise. The remainder of the test went well. I left the test on for approximately 5-q0 minus in mode 5 and the FC evaporator never produced a frost pattern. After I took the unit out of diagnostics, I watched the FC evaporator and still it never produced a frost pattern. I am ordering the sealed system components...oil less compressor, non-dye drier, access valve, both evaporators, Orion board, CNOTEXOILLESS GAUGES, CNOTE-OFFICE TO SCHEDULE RETURN SERVICE, CNOTE-PLACE ON CANCEL LIST and will return with the RC evaporator cover and HV control. No water leaks observed during service. ; ordrng 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 CNOTE (PLACE ON CANCEL LIST) and 1 CNOTE (OIL LESS GAUGES) and 1 TJ90SF8404 (ACCESS VALVE) a

Near Fossetta View, Leander, TX 78641
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit not having power. Test unit and found bad fuse. Replaced fuse checked all switches and high voltage and unit test good job complete.

Near Hunter's Rd, Lockhart, TX 78644
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site and tested operation. Found chatter coming from evaporator fan motor. Found large amount of frost build up on freezer evaporator cover and diffuser. Inspected for air leaks and found both bottom corners of unit crushed not allowing door gasket to seal. Called tech line and spoke to Rick #7727671091. No recommended repair at this time. Job complete

Near Max Copeland Dr, Marble Falls, TX 78654

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