Near Cedar Park, TX 78613
Lou
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02 "arrived on site to inspect refrigerator leaking around one of the lights. Upon further inspection, I found that water was dripping from the far right light on the water cover near the filter housing. I removed the cover to find that where the reservoir connects to the housing on the left side was cracked ad leaking water. I removed and replaced the reservoir and tested the unit by dispensing water and it operated as designed. No water leaks observed at the end of service, job completed."
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/15/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site. Check for no light issues. Found no power getting to socket. Replaced main control board and cycled, all functions tested OK. Dropping play"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/15/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site. Check for no light issues. Found no power getting to socket. Replaced main control board and cycled, all functions tested OK. Dropping play"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/15/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site. Check for no light issues. Found no power getting to socket. Replaced main control board and cycled, all functions tested OK. Dropping play"
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/15/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for “front left burner not igniting and smells like gas leak” complaint. Inspected unit and found malformed burner head. Removed and replaced cap and burner head(left front). Found gas leaking at gas supply hose/supply nipple junction. Was not able to tighten any further. Suspect cracked bevel inside hose fitting. Gas supply hose will need to be replaced. No other leaks detected. Unit is performing as designed.
Near Austin, TX 78723
Joseph C.
Job Details: 02/15/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for “unit making gurgling/purring noises” complaint. Inspected unit and could find no issues, at this time. Suggested to customer, to record noises, so that proper diagnosis may be made. No leaks detected, at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for no cool and no light operation. Found unit unit totally inoperable. Reset breaker and unit now powers up. All water connections are dry.
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for “no ice production” complaint. Per my previous diagnosis, removed and replaced harness, support and user interface. Cycled icemaker and filled icemaker with water. No leaks detected, at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site as unit would not dispense water. Removed filter and reinserted filter. Unit now dispenses water properly.
Near Elgin, TX 78621
Scott
Job Details: 02/15/2019
WASHER WHIRLPOOL MVWC565FW1 Arrived on site for plastic pieces broken off agitator . Found agitator broken around hub . Hub is in good shape . Replaced agitator . Ran test cycle . Unit is functioning normal . No off balance detected . No water leaks detected at time of service . Job complete .
Near Lampasas, TX 76550
Arthur B.
Job Details: 02/15/2019
DRYER GE GTD65EBSJ0WS "Arrived onsite for customer complaint of dryer making noises and barely tumbling. Removed front panel. Found when reinstalling last trip, idler pulley was incorrectly installed. Was able to correctly install idler pulley. Reassembled and tested. Dryer now tumbles quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near Austin, TX 78758
Paul
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite to replace the previous diagnosed parts. I replaced the left RC door closure. The door works as designed. There were no water leaks present at the time of service. Call complete.
Near Liberty Hill, TX 78642
Cliff
Job Details: 02/15/2019
OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site to diagnose an oven that is not healing properly. Tested upper and lower ovens and found upper oven 20° too hot, and lower oven 15° too hot. Calibrated unit properly and advised homeowner calibration is not covered under warranty. Homeowner paid service fee for trip today and job is complete."
Near Lago Vista, TX 78645
James
Job Details: 02/15/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and defrosted fresh food evap. Installed new fan kit and new control. Tested operation and found unit working properly. Job complete
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 02/15/2019
RANGE KITCHENAID KDRS467VSS04 Arrived on site to diagnose a range with a gas leak. Tested all parts and components of unit I was not able to locate a leak within the range at this time. Did note flextime bent at an extreme angle which me I have a hairline crack. Was not able to verify leak at line bend today. Advised homeowner of leak continued flex line might need to be replaced. No other failures were found and insured all gas lines and connections were connected properly and tightened. No further repairs are needed and all is working properly at this time.
Near Elgin, TX 78621
Scott
Job Details: 02/15/2019
REFRIGERATOR AMANA DRS2663BW Arrived on site for unit not cooling . Found start device not sitting right on compressor . Reinstalled start device . Compressor is kicking on . Getting frost up to 3 coil section . Job complete .
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/15/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for door not operating properly. Found door had two broken friction pads. Replaced pads and door now operates properly. All water connections were dry.
Near Georgetown, TX 78628
James
Job Details: 02/15/2019
DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site and ran diagnostics. I found a fault code for the diverter lost position. Inspected diverter and found to have failed. Installed new sump assembly and tested operation. Unit tests good and no more fault codes. Job complete. Sump assembly covered under previous repair
Near Austin, TX 78746
Kevin
Job Details: 02/15/2019
DRYER WHIRLPOOL WHD5090TW0 "arrived on site and inspected dryer I did not find any visible leaks, spoke with builder and drive time is normal, this unit takes several hours to dry a single load. Builder will discuss with homeowner whether or not dryer will be functional for their needs before considering repair. SR7724180581"
Near Austin, TX 78731
Paul
Job Details: 02/15/2019
MICROWAVE KITCHENAID KEMS309BSP00 Arrived onsite for the oven with a broken door glass. I found the inner glass frame cracked in half. I replaced the inner door glass. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "arrived on site to inspect refrigerator water dispenser not working. I tested the water dispenser by pushing in on the paddle and it did not dispense. I tested by pressing the measured fill on the UI and it dispensed. I removed the dispenser housing and found the paddle wasn’t set correctly. Adjusted the paddle to find that a piece was broken keeping it from seating correctly. Removed and replaced the paddle and tested and the unit still did not dispense. I removed and replaced the UI and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78705
Luis
Job Details: 02/15/2019
REFRIGERATOR KITCHENAID KSSC36QMS02 "Arrived on site for cooling issue found main control shutting itself on and off diagnosed failed main control. Removed failed main control,installed updated control kit powered unit on,unit ran through diagnostics and passed compressor and fans running unit working as designed."
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/15/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived back on site for control and console replacement dude to clock advancing too fast. Replaced control and console and tested all functions and tested good
Near Burnet, TX 78611
Cliff
Job Details: 02/15/2019
OVEN KITCHENAID KOSE500ESS02 Arrived on site to replace control for oven down oven fully functional prior to repair and all parts and components working. Did not install part at this time as unit was fully functional. No further repairs are needed.
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL KSSC42QTS00 "Arrived on site for “no ice production and gap in icemaker door gasket” complaint. Per my previous diagnosis, cleared ice plug from inlet and tightened mounting screws as best I could. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78730
Paul
Job Details: 02/15/2019
WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite for the washer with door lock issues. I checked stored error codes and found an F8E1. I ran diagnostics and found the cold water valve letting very little water into the tub causing this fault and suspect this is why ms thought the door lock was acting up. The machine completed the rest of the cycle and worked as designed. The fill valve needs to be replaced. I replaced the fill valve and tested the unit again. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Kyle, TX 78640
Robert
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on job for complaints of no ice. Ice maker wouldn’t harvest. Replaced ice maker,functionality returned. No leaks detected at time of service."
Near Austin, TX 78717
Lou
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "arrived on site to inspect refrigerator ice maker not working. I tested temps in the RC=39 and FC=7. In diagnostics, I checked the ice maker for error codes and it showed 02-motor lost position. I tested in mode 57 and the ice maker never harvested. I removed and replaced the ice maker and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 02/15/2019
WASHER WHIRLPOOL WTW4800XQ4 "arrived on site to inspect washer noise. I placed the unit in diagnostics with no error codes. The unit operated as designed. I tested spin and agitate in manual test mode and there was no unusual noises. I tilted the unit back and found that the cam wheel was rubbing against the cam shield. Also found that the cam nut was loose. I removed the nut and put more loc-tite o; it and reinstalled it and tightened. The damage to the shield is minimal and does not require replacement. I found that the leveling feet were almost all the way up and the unit was sitting too close to the floor which when the unit is being used for a heavy load with medium or large amount of water, the tub is dropping and hitting the floor causing the shield to be pushed into the cam wheel and making the grinding/rubbing noise. I lowered the feet and leveled the unit and retested and the unit operated as designed. I advised the customer of my findings. No water leaks observed during ser
Near Leander, TX 78645
James
Job Details: 02/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and installed new fresh food evaporator and new dye drier. Vacuumed system to clear and test for leaks. Unit held vacuum and I charged system with 6oz 134a and tested for proper operation. Unit cooling and I instructed customer that the unit would take 24 hours to reach temperature. Job complete
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 02/15/2019
RANGE GE JS645SL2SS Arrived on site to install glass top that homeowner provided. Confirmed with SC that job would be covered under warranty. Replaced glass and tested unit. Found all is functioning properly at time.
Near New Braunfels, TX 78132
Robert
Job Details: 02/15/2019
OVEN KITCHENAID KODE300ESS00 "Arrived on job for complaints of oven door locked and no display. Unlocked door and found a bad fuse. Also found tod was open. Installed all parts ran test on operation. Operation successfull."
Near Austin, TX 78724
Wesley
Job Details: 02/15/2019
OVEN WHIRLPOOL WFG320M0BW Arrived on site and found indisputable evidence of symptom caused by rat damage. Advised customer warranty does not cover infestation.
Near Belton, TX 76513
Al
Job Details: 02/15/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived to inspect F302 - CUST RAN LOAD WARM WASH - HAPPENED DURING THE LATER PART OF WASH.Verified the complaint and removed and replaced the water temperature sensor. Reassembled and tested the unit and unit tested as designed.Al water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78729
Paul
Job Details: 02/15/2019
WASHER WHIRLPOOL MFW9600SQ1 Arrived onsite for the washer to replace previous diagnosed parts. I replaced the fill valve and ran the diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/15/2019
OVEN GE JTP27W0W1WW Arrived on site for the units door for the upper oven is not opening properly. Tested the unit and found the hinges are bent and causing the door not to close all the way. Customer advised that they will be getting a new unit. Customer only paid for the service fee.
Near Cedar Park, TX 78613
Cliff
Job Details: 02/15/2019
DRYER WHIRLPOOL MEDC215EW1 "Arrived on site to diagnose a dryer that is randomly turning off and occasionally tripping breaker. Tested all parts and components but as failure happens instantly and there’s no way to correctly verify which part or electrical issue is actually happening. I replaced cut off thermal and timer today. If problem persist homeowner has electrical issue i.e. possibly a week breaker. Homeowner will need to have breaker changed if issue persists, all parts that could possibly cause this issue in the dryer have been changed and are good. No further repairs are needed by Appliance Express at this time."
Near Austin, TX 78747
Luis
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site for cooling issue. Per customer he has to constantly unplug unit to power unit back on. Ran diagnostics all test passed diagnosed unit not exiting after defrost. Faulty main control. Installed control kit powered unit on,compressor and fans powered on unit working as designed.
Near Kyle, TX 78640
Robert
Job Details: 02/15/2019
OVEN WHIRLPOOL WEG745H0FS0 Arrived on job for complaints of fan noise. Preheat to 350 and cooling fan noise normal.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 02/15/2019
REFRIGERATOR FRIGIDAIRE FFHS2622MBQA Arrived onsite for customer complaint of icemaker leaking water and asking noises. Clear icemaker water channel and removed all ice build up from back wall. Found slow water flow to dispenser. Advised customer to change filter to allow proper water flow. No other issues found. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 02/15/2019
DRYER WHIRLPOOL WED70HEBW0 "arrived on site to inspect dryer start button not working. I turned the power on to the unit and pressed start and the unit began to operate as designed. I placed it into diagnostics and it showed error codes F4E4, FrE1, F3E6. Cleared the codes and continued with testing. The unit tested good and showed to correct line of voltage. I verified voltage at the outlet, junction box and control. I verified ohms to all of the components. Customer advised when starting the unit the drum would not turn and it would make a buzzing noise. I contacted Techline and spoke to Kathy and advised her of my findings. Kathy suggested to replace the motor ad provided File #7724180056. I removed and replaced the motor and tested and unit operated as designed. No lint observed during service, job completed."
Near Austin, TX 78731
Paul
Job Details: 02/15/2019
DISHWASHER JENN-AIR JDTSS245GX0 Arrived onsite for the dishwasher holding water in the bottom of the tub. I found the unit not draining because it was connected to a new disposal and the knock out hadn’t been removed. I removed the knock out and tested the unit. The dishwasher is working and draining as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78757
Wesley
Job Details: 02/15/2019
WASHER MAYTAG MHW8100DW0 Arrived on site and found unit operating as designed. Found standpipe clogged and backfilling. Advised plumber is needed.
Near Austin, TX 78733
Kevin
Job Details: 02/15/2019
DISHWASHER KITCHENAID KUDS30FXSS5 "arrived on site and replaced control board and washer will now complete a diagnostic cycle, customer will wash a load of dishes to confirm correct operation. No water leaks from connections at time of service, job complete.
Near Austin, TX 78737
Leonardo
Job Details: 02/15/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit leaking. Test unit and found gasket on left side damaged. Replaced gasket test unit and no leaks present at this time.
Near Florence, TX 76527
Steve C.
Job Details: 02/15/2019
WASHER GE GTW680BSJ5WS Arrived on site for the unit will not start the cycle and display will show lid error. Tested the unit and found the lid lock has no resistance. Replace the lid lock and clear out the error codes in diagnostics.Tested the unit and the unit is working properly. All water connections were dry at the time of service.
Near Florence, TX 76527
Steve C.
Job Details: 02/15/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit is not washing the dishes. Tested the unit and found the unit will just fill up with water and nothing happens. Found there is proper voltage to the pump but the pump will not turn on. Replace the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/15/2019
RANGE WHIRLPOOL WFG515S0EB1 "Arrived on site to replace the two front burner heads, burner caps, a oven gasket due to unit not working properly. Replaced all parts and tested the unit. Unit works properly and no gas leak present."
Near Cedar Creek, TX 78612
Scott
Job Details: 02/15/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for unit sparking when door was opened . Found power cord was routed in such a way that was getting pinched between door and leg of tub . After time door had worn its way thru till itnshorted out . Nonerror codes . Will need electrician to fix power supply .no water leaks detected .job complete
Near Austin, TX 78753
Wesley
Job Details: 02/15/2019
MICROWAVE WHIRLPOOL WMH32519FB0 Arrived on site and repaired no heat condition by replacing mag cap and diode. All checks good.
Near Killeen, TX 76543
Al
Job Details: 02/15/2019
WASHER WHIRLPOOL RTW4516FW2 "Arrived to inspect unit banging. Verified complaint, service tested unit and determined it was the cam. Removed and replaced the the suspension rods . I reassembled and Tested unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/15/2019
DRYER WHIRLPOOL WED85HEFC2 "Arrived on site. Check for no operation issues. Found loose connection at terminal allowing dryer to trip breaker. Repositioned wire and tightened, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/15/2019
DRYER WHIRLPOOL WED85HEFC2 "Arrived on site. Check for no operation issues. Found loose connection at terminal allowing dryer to trip breaker. Repositioned wire and tightened, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/15/2019
DRYER WHIRLPOOL WED85HEFC2 "Arrived on site. Check for no operation issues. Found loose connection at terminal allowing dryer to trip breaker. Repositioned wire and tightened, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78745
Kevin
Job Details: 02/15/2019
DRYER ROPER RED4516FW0 "Arrived on site and inspected dryer and found cut off has failed, after replacing cut off all function has returned and dryer is now heating properly. No lint found in unit cabinet at time of service, job complete"
Near Marion, TX 78124
Robert
Job Details: 02/15/2019
OVEN WHIRLPOOL WOS72EC0HS00 Arrived on job for complaints of being stuck in demo mode. Took out of demo mode tested unit operation normal.
Near Georgetown, TX 78628
Steve C.
Job Details: 02/15/2019
MICROWAVE GE PEB1590SM1SS Arrived on site for the unit is not heating. Customer advised they had a power surge and then the unit stopped heating. Found the display is very dim. Tested the unit and it worked for about three times and then it stopped heating. Found the control board is defective. Customer advised they will be getting a new unit. Customer only paid the service fee.
Near Round Rock, TX 78681
Tyler B.
Job Details: 02/15/2019
DISHWASHER KITCHENAID KDTE234GWH0 "Arrived on site for dispenser replacement, R&R disp and tested good. No leaks on site"
Near Austin, TX 78746
Luis
Job Details: 02/15/2019
REFRIGERATOR KITCHENAID KSRS25IKSS01 "Arrived on site for water leaking,found water leaking from housing with water filter removed diagnosed faulty housing. Replaced housing assembly,y turned water on no leaks from housing.
Near Killeen, TX 76549
Arthur B.
Job Details: 02/15/2019
DISHWASHER GE GDF520PGJ2WW "Arrived onsite for customer for customer complaint of dishwasher not filling with water and not washing. Tested unit and confirmed issue. Manually tested water valve and found water works as intended. Found flood switch stuck closed. Removed and replaced flood switch. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. OF to collected balance from owner with CC on file. All water connections were dry at time of service."
Near Austin, TX 78730
Luis
Job Details: 02/15/2019
REFRIGERATOR JENN-AIR JUD24FCERS00 "Arrived on site for no ice. Found fill tube frozen,defrosted fill tube replaced water valve,found inlet connected to hot water supply informed customer to have new water line connected to cold water supply line"
Near Highpointe, TX 78737
Leonardo
Job Details: 02/15/2019
DISHWASHER KITCHENAID KUDS30FXSSA Arrived on site to test unit for unit making loud noise. Test unit and found bad gear on wash motor. Will need new sump and motor assembly customer said he will just buy new dishwasher he was thinking there was something we could do to fix it with out replacing parts.
Near Austin, TX 78704
Leonardo
Job Details: 02/15/2019
RANGE WHIRLPOOL GW397LXUS06 Arrived on site to replace valve. Replaced valve test u it and found valve working now but board no sending power. Replaced board test unit and broiler coming on but bake ignitor not working. Replaced ignitor to bake and unit working correctly no gas leaks present at this time.
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/15/2019
MICROWAVE WHIRLPOOL WOC75EC0HV00 Arrived on site for “oven door handles do not match” complaint. Inspected unit and found door handles do not match. Removed and replaced door handles. Unit is not connected to power or mounted. Not able to test unit.
Near Georgetown, TX 78628
Thomas L.
Job Details: 02/15/2019
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Installed previously diagnosed start device on compressor. Compressor now start properly. Unit will now need ample time to cool down. All water connections are dry.
Near Austin, TX 78741
Kevin
Job Details: 02/14/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected washer and found the lock has failed, will need to bring back lid lock and control board to ensure repair on the next visit. No water leaks from connections at time of service; ordrng 1 W11116592 (cntrl-elec) and 1 W11307244 (LID LATCH)"
Near Pflugerville, TX 78660
Wesley
Job Details: 02/14/2019
RANGE WHIRLPOOL WOS51EC0AS04 Did not service. Collected mS due to swap.
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/14/2019
COOKTOP WHIRLPOOL WCG97US6HS "Arrived on site for customer complaint of gas leak, couldn’t find leak from cooktop, did find small amounts of bubbling from incoming supply line. Also found right grille cracked. ; ordrng 1 CNOTE (DROP SHIP TO CUSTOMER ) and 1 W11047088 (GRILLE)"
Near Belton, TX 76513
Steve C.
Job Details: 02/14/2019
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 "Arrived on site for the unit will not dispense ice. Customer also advise the shelf in the freezer is not holding. Called Frigidaire #82382270 And advice to replace the right and left brackets and to add two spacers. Unit will also need the auger motor, housing cover and the bar drive Due to the bar drive will just spin and not turn. ; ordrng 2 240311303 (washer)s and 1 241816602 (motor-auger) and 1 241829001 (bar-drive) and 1 242305201 (housing cover) and 1 5303918278 (basket rail repair LEFT) and 1 5303918279 (basket rail repair RIGHT)"
Near Round Rock, TX 78665
Wesley
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site and found warped stainless door. Ordering new door to repair frosting symptoms. ; ordrng 1 W11301145 (STAINLESS FREEZER DOOR)
Near Belton, TX 76513
Arthur B.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for customer complaint of french door dual evaporator refrigerator getting “Power Outage” warning and door alarms keeps going off. Confirmed issues. Called Whirlpool Techline Chris SR#7724156770. Advised to,change out Orion board since it communicates with HV board. Ordering Orion board. OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W11164517 (ORION BOARD)"
Near Kingsbury, TX 78638
Diego G.
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site. Check for no draining issues. Found bad drain pump. Replaced drain pump and cycled but still having issues draining. Found hoses clogged and will need to be replaced. Office to reschedule; ordrng 1 8269144 (hose,drain) and 1 W10545278 (hose-drain)"
Near Kingsbury, TX 78638
Diego G.
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site. Check for no draining issues. Found bad drain pump. Replaced drain pump and cycled but still having issues draining. Found hoses clogged and will need to be replaced. Office to reschedule; ordrng 1 8269144 (hose,drain) and 1 W10545278 (hose-drain)"
Near Kingsbury, TX 78638
Diego G.
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site. Check for no draining issues. Found bad drain pump. Replaced drain pump and cycled but still having issues draining. Found hoses clogged and will need to be replaced. Office to reschedule; ordrng 1 8269144 (hose,drain) and 1 W10545278 (hose-drain)"
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
DRYER WHIRLPOOL WED5000DW2 "arrived on site. Checked for noise issues. Found lint screen housing warped allowing it to make noise while in use. Will need lint housing for repair. Will need housing, blower wheel and motor for back up. Rescheduled for 2/19/19; ordrng 1 279827 (motor!dryer) and 1 694089 (sub 279711) and 1 8577230 (housing) and 1 W11117429 (LINT HOUSING )"
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
DRYER WHIRLPOOL WED5000DW2 "arrived on site. Checked for noise issues. Found lint screen housing warped allowing it to make noise while in use. Will need lint housing for repair. Will need housing, blower wheel and motor for back up. Rescheduled for 2/19/19; ordrng 1 279827 (motor!dryer) and 1 694089 (sub 279711) and 1 8577230 (housing) and 1 W11117429 (LINT HOUSING )"
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
DRYER WHIRLPOOL WED5000DW2 "arrived on site. Checked for noise issues. Found lint screen housing warped allowing it to make noise while in use. Will need lint housing for repair. Will need housing, blower wheel and motor for back up. Rescheduled for 2/19/19; ordrng 1 279827 (motor!dryer) and 1 694089 (sub 279711) and 1 8577230 (housing) and 1 W11117429 (LINT HOUSING )"
Near Austin, TX 78746
Kevin
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL KSSC42QVS04 "Arrived on site and inspected refrigerator and found ice bin is not dispensing, found driveshaft is rounded. Will need to have ice bin, motor, and driveshaft on hand to ensure repair on the next visit. If all three parts are needed, Ice bin, motor and drive shaft no water leaks from connections at time of service.; ordrng 1 W10271509 (motor) and 1 WP2318082 (shaft) and 1 WPW10395657 (ice-contnr)"
Near Austin, TX 78730
Cliff
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTE104ESS0 arrived on site to diagnose a dishwasher that is not draining. Found broken glass in drain pump causing drain pump not operate. Remove the glass from pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 02/14/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for “broken door handle and torn door gasket” complaint. Inspected unit and found torn door gasket and broken door handle. Ordering new gasket and adhesive. Return for repairs on 02/19.; ordrng 1 W10861521 (seal-door) and 1 WP279368 (adhesive)
Near Austin, TX 78745
Kevin
Job Details: 02/14/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site and inspected dryer, customer is experiencing a squealing noise during operation. Disassembled dryer and found blower wheel is breaking. Will need to bring back motor, wheel, and housing to correct issue. Well return With prescreened parts as well. Customer has also been getting AF code and recommended that vent to the exterior of the home be clean as it has not been done in sometime. No lint buildup found inside of dryer at time of service.; ordrng 1 697772 (blower wheel) and 1 W10667717 (housing) and 1 W10806761 (motor-drve)"
Near Manor, TX 78653
Wesley
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 #sr 7724143550Arrived on site and found no sounds. Could not replicate symptom. Changed defrost cycle to 8hr per techline. Advised techline on findings. Used sealer per techline.
Near Austin, TX 78753
Scott
Job Details: 02/14/2019
RANGE KITCHENAID KSGG700ESS1 Arrived on site for burner right front no lighting . Found both front burner caps are on wrong burners . Swapped caps . All burners are now igniting and have proper flame . Nongas leaks detected at time of service . Job complete .
Near Austin, TX 78753
Tyler B.
Job Details: 02/14/2019
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site for damaged door, found hinged damaged, replaced hinge and tested good."
Near Austin, TX 78750
Cliff
Job Details: 02/14/2019
MICROWAVE KITCHENAID KBHS179SSS05 Arrived on to diagnose a microwave that is not heating. Found inverter and magnetron shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78727
Cliff
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRFC300EBS01 Arrived on site to diagnose a refrigerator that is building ice in freezer. Tested unit and found freezer door seal mis-shaped. Reshaped door seal using applied heat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Bee Cave, TX 78738
Brandon
Job Details: 02/14/2019
FREEZER WHIRLPOOL WRF550CDHZ00 "Arrived on site for customer complaint of unit frosting up in the freezer compartment, found door was cracked open due to food package falling behind the self. I removed the package and instructed customer to defrost."
Near Cedar Park, TX 78613
Lou
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "arrived on site to inspect refrigerator lights not working. I found that the main light in the RC and FC sections were not working. I removed and replaced both lights and they both operate. No water leaks observed during service, job completed."
Near Wimberley, TX 78676
Robert
Job Details: 02/14/2019
WASHER GE GFW450SPM1DG "Arrived on job to replace control and inverter. After replacement of parts test operation washer start but not washing ran diagnostics, diverter motor failed. Will need diverter to complete job. Office to reschedule.; ordrng 1 WH43X10059 (diverter)"
Near Waco, TX 76705
Steve C.
Job Details: 02/14/2019
WASHER WHIRLPOOL NTW4516FW2 Arrived on site for the unit is not working. Tested the unit and the unit is still activating the drain pump and nothing happens on the display. Replace the control board and calibrated the unit. Tested the unit and the unit is working properly. All water connections were dry at the time of service. Also advise the customer to have the electrician replace the wall outlet due to open ground.
Near Austin, TX 78746
Scott
Job Details: 02/14/2019
MICROWAVE JENN-AIR JMC2430WS01 Arrived on site quoted customer for repair . Customer declined service .
Near Temple, TX 76504
Steve C.
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for the units need to be tested. Tested the unit in diagnostics and receive no error codes. The unit is working properly and no water connections to the unit.
Near Austin, TX 78744
Luis
Job Details: 02/14/2019
REFRIGERATOR MAYTAG M5D2641KEWW "Arrived on site customer canceled at door,unit too old and is buying another unit"
Near Luling, TX 78648
Diego G.
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site. Check for upper rail issues. Found adjusters and left rail bad. Replaced rail and adjusters and tested, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site. Check for upper rail issues. Found adjusters and left rail bad. Replaced rail and adjusters and tested, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site. Check for upper rail issues. Found adjusters and left rail bad. Replaced rail and adjusters and tested, all functions tested OK. No leaks present. Job complete"
Near Manor, TX 78653
Leonardo
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL MDB8959SFZ Arrived on site to test for unit and we had wrong address. Office will reschedule. ; saved tckt
Near Paige, TX 78659
Wesley
Job Details: 02/14/2019
RANGE FRIGIDAIRE FFEF3012TBB Cancelled permanently. No arrival.tripped breaker.
Near Elgin, TX 78621
Wesley
Job Details: 02/14/2019
WASHER MAYTAG MVWX655DW1 Arrived on site and found hot water not hooked up. Also found large amounts of soap in use. Advised that hot water is necessary and less soap recommended to avoid suds conditions that kick the drain on and fail to finish wash cycles.
Near Waco, TX 76710
Al
Job Details: 02/14/2019
DRYER MAYTAG MEDB765FW0 "Arrived to inspect dryer not staying on past 3 minutes. I checked continuity on element, cutoff, fuse and thermostat. All checked good. Removed and replaced the control. Reassembled the unit and unit tested as designed.JOB COMPLETE"