Near Austin, TX 78749
Jacob
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived onsite to replace part ordered by previous tech. Replaced gasket. Unit test good. Let customer know to give gasket sometime to form to cabinet. No issues at this time. Job complete
Near Pflugerville, TX 78660
Andy
Job Details: 07/28/2020
MICROWAVE LG lMV1683ST/00 "Arrived on site for microwave not operating properly. Tested and inspected unit and found failed switch board assembly, control and fuse as well as plugs in incorrect spots from prior company. Removed failed parts and replaced with new and plugged wires in correct spots. Tested unit and all operations are normal. No other repairs are needed at this time."
Near Lakeway, TX 78734
Brandon
Job Details: 07/28/2020
RANGE KITCHENAID KDRP463LSS07 "Arrived on site to remove control for rebuild, on this model, the top needs to be removed in order to access control, found screws that hold the burner heads in place were rusted out, we would have had to drill them out and replace all orifice holders
Near Austin, TX 78746
Luis
Job Details: 07/28/2020
REFRIGERATOR KENMORE 795.7504361
Near Austin, TX 78724
Eman J.
Job Details: 07/28/2020
RANGE WHIRLPOOL WFC150M0EB4 Arrived onsite for previous diagnosed parts. Replaced main harness and control electric. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78705
Leonardo
Job Details: 07/28/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good
Near Granite Shoals, TX 78654
Paul
Job Details: 07/28/2020
RANGE WHIRLPOOL WFE510S0AB0 Arrived onsite for a range with the RF burner only working on high and the oven light not working. Ms stated the oven lamp burns out within minutes of replacing it. I found the RF infinite switch not cycling and staying on from the medium heat setting to the high setting. I replaced the switch and tested the burner. The burner works as designed. I found the oven cavity lamp socket burned up causing the customers bulbs to fail. I replaced the light socket assembly. The light is working as designed. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 07/28/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for customer complaint of unit not completing cycle, found multiple issues, found unit timed out at C1 in diagnostic cycle, found leak coming from drain area. Unit is on a riser and need two techs to remove unit to work on. Will need control, pressure sensor, drain pump, door boot, and pump hose.
Near Austin, TX 78749
Jacob
Job Details: 07/28/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit leaking. Looked at unit. Found that cold line to unit was not secured tightly. Tightened cold water hose. Tested unit. No leaks at this time. Job complete
Near Austin, TX 78737
Kevin
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 arrived on site and disassembled refrigerator and replaced harness to pantry UI, after reconnecting to power all lights have returned and pantry UI is operating. Customer also has a complaint about small puddle of brown water on the left hand side, showed customer weep hole at the bottom of left fresh food door and explained this was where it was coming from and why it happens, took picture.
Near New Braunfels, TX 78130
Robert
Job Details: 07/28/2020
WASHER WHIRLPOOL WETLV27FW0 Arrived on job for complaints of not filling with water. Found the washer only filling in rinse cycle. Found temperature switch not allowing fill in wash cycle will need switch. .; ordrng 1 W11103597 (swtch-temp)
Near Austin, TX 78750
David Z
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KFXS25RYBL2 Arrived on site to install previously diagnosed icemaker to resolve no ice condition. Installed new icemaker and included harness. Retested and reset fridge. All is now working as designed. Call complete.
Near Austin, TX 78717
Wesley
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for freezer LEd having died. Replaced 1 module. Unit is now lighting properly. All checks good.
Near Austin, TX 78703
Luis
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for no cool. Removed evaporator cover found partial frost pattern on evaporator diagnosed a refrigerant leak in the system,unit will need a compressor, evaporator,uv drier and process stub
Near Georgetown, TX 78626
Kayman
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived onsite for refrigerator not making ice and not cooling in the RC section. Upon inspection I found the compressor running and a good frost pattern on the evaporator but the evap fan was not running. I replaced the fan motor and it kicked on right away. The customer stated that no water was getting to the dispenser or ice maker. I inspected the valve and water line. Water was passing through the line to the valve but not going from the valve to the dispenser or ice maker. Ordering a valve (WPW10179146). ; ordrng 1 WPW10179146 (valve-inlt)
Near Canyon Lake, TX 78133
Richard
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived onsite for the refrigerator not cooling. During testing found that the refrigerator is surging on and off causing the evaporator fan to work intermittently. Replaced evap fan, control, bi metal , inverter. And issue was not resolved. Tried to use the display control and it was not working properly. Compressor ohm out good. May need to replace dispenser control . ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 WP2303843 (ref disp cont bd)"
Near Leander, TX 78641
James
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL GI6SARXXF06 Arrived on site and tested operation. Found water dispenser continues to drain after getting water. Found water line not seated completely into new valve. Corrected issue and tested. Dispenser now working properly. Found water also leaking back down from ice maker fill tube. Found fill tube grommet has a hole in it causing poor ice maker performance. Unit will need new ice maker fill tube to complete repair. Turned ice maker off to stop water leaking until repair. ; ordrng 1 W11415785 (FILL TUBE)
Near Round Rock, TX 78664
Kayman
Job Details: 07/28/2020
OVEN WHIRLPOOL WGE745C0FS01 Arrived onsite for oven temps not matching the display. Request for calibration. Upon arrival I put the unit into preheat at 350. With my multi meter thermal lead in the center of the oven rack for best results I recorded the average of 6 temperatures 3 on the high side and 3 on the low due to the fluctuation of the temps during heating. I was not able to test the average because the unit would not reach temp according to the display. But it did reach temp according to my meter. I went to the outlet to test voltage and I found that the outlet was only putting out 120V when 240V is the correct voltage. Advised customer of my findings. Will need to have outlet serviced. Job complete.
Near Killeen, TX 76549
Tyler
Job Details: 07/28/2020
DRYER AMANA NED4655EW1 Arrived on site for dryer making clanking noise when spinning after further inspection I found that the idler pulley within the dryer itself was bent out of place and so I replaced idler pulley and retest the dryer everything is working as designed there’s no more clanking noise. Call complete
Near Austin, TX 78745
Luis
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no cool. Powered unit on,diagnosed control constantly resetting itself due to a defective main control. Installed a new main control powered unit on compressor and fans powered on.
Near Austin, TX 78738
Brandon
Job Details: 07/28/2020
WASHER MAYTAG MHW5500FW0 "Arrived on site for customer complaint of unit not washing properly, found error codes F8e1 and f0e1, cleared codes and ran diagnostic test cycle, unit passed every test in diagnostic test cycle.
Near Manor, TX 78653
Eman J.
Job Details: 07/28/2020
RANGE AMANA AER6303MFB2 Arrived onsite for range not reaching temp. Tested system. Found harness faulty. Ordering harness main W11458879; ordrng 1 W11458879 (HARNESS MAIN)
Near Briarcliff, TX 78669
Brandon
Job Details: 07/28/2020
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site for customer complaint of top rack falling off, found both adjusters broken, I replaced both adjusters, unit tested good.
Near Taylor, TX 76574
Andy
Job Details: 07/28/2020
WASHER WHIRLPOOL WTW8500DW2 Arrived on site for washer leaking water. Tested and inspected unit and found failed water valve leaking. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Lorena, TX 76655
Al
Job Details: 07/28/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Arrived to inspect side by side refrigerator with now several rust stains on unit freezer and refrigerator doors.I photographed the rusted stains on both compartments.Ordering authorization for both doors and ordering doors if approved.Office to reschedule with customer for return service for PSP parts.Needs more work.; ordrng 1 807460053 (FREEZER DOOR COMPLETE ) and 1 807460176 (DIP REFRIGERATOR DOOR COMPLETE )
Near Copperas Cove, TX 76522
Tyler
Job Details: 07/28/2020
WASHER WHIRLPOOL MVWB855DC3 Arrived on site for washer that would not drain properly. After further inspection and running diagnostics I found that the drain motor itself Had bad bearings so I replace a drain pump and retest of the unit there were no leaks before during or after repair and unit is now working as designed. Call complete
Near Canyon Lake, TX 78133
Richard
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the refrigerator ice maker not making ice. Ran diagnostics and found error code E5 for a bad ice maker thermistor. Replaced ice maker and it tested good and filled with water. Ice box fan tested good as well also did a reset on the refrigerator after replacing ice maker. Complete
Near Austin, TX 78745
Jacob
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Arrived onsite for unit not cooling/freezing properly. Tested unit. Found sealed system issue. Submitted sealed system check list. Ordered parts. Office to reschedule. .; ordrng 1 W11107829 (DRIER) and 1 W11370574 (COMPRESSOR )
Near Burnet, TX 78611
Paul
Job Details: 07/28/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for a washer making a humming noise and nothing else works. I found the tub full of water and the pump humming but not running. I replaced the pump and tested the unit in the automatic diagnostics cycle. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78731
David Z
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL JBL2088HES Arrived on site to installed end cap to resolve broken pantry lid. Installed new right side end cap. Retested and all is now working as designed.
Near Austin, TX 78717
Wesley
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site and found motor dead. Ordering sump and motor, advised customer on the repair needed. Office to reschedule.; ordrng 1 W11085683 (pump&motor)"
Near Florence, TX 76527
Tyler
Job Details: 07/28/2020
WASHER GE GUD27ESSM1WW "Arrived on site to repair dear casing. After disassembling and getting new keys ready for insulation I found that I had a hard time getting the washer not that holds the gear case on the inside of the tub out. After some time trying to remove the washer not I was unable to proceed any further with repair we will need to come back with a new outer tub as well as innertub part numbers to be ordered for those are listed below and we do need to verify and research that these part numbers come with the inner and outer tub (WH49X27327, WH49X27329) we will also need to bring back with us a GE washer nut tool to remove inner washer nut from the gear case Office to reschedule after verifying that we can get access to both tubs that we need; ordrng 1 GEWASHERTOOL (TOOL) and 1 WH49X27327 (kit basket 27 hub nu) and 1 WH49X27329 (kit tub 27 hub nut w)"
Near Austin, TX 78739
Leonardo
Job Details: 07/28/2020
OVEN GE JT5000SF3SS "Arrived on site to replace fan cover and convection fan duct from previous diagnosis. Replaced fan cover and convection fan duct. Tested unit, unit still making small rattling not as loud. Rattling does not affect the operation of the unit."
Near Canyon Lake, TX 78133
Richard
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not drying. Ran diagnostics and found no issues with the dishwasher. Heater is working just fine. Advised customer on care and operation of dishwasher. Complete
Near Round Rock, TX 78665
Andy
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to install previously diagnosed controls, removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Near Lorena, TX 76655
Al
Job Details: 07/28/2020
WASHER MAYTAG MVWB765FW3 Arrived to inspect same LF error code.Confirmed the complaint and found the housing valve defective.Removed and replaced it.Reassembled and unit tested as designed.Job complete
Near Jonestown, TX 78645
Lou
Job Details: 07/28/2020
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F3E1. Cleared the code and continued with testing. Unit operated as designed. Following the tech sheet for the error code, I found that the control has the proper VDC (5+) at the J28 connector. I removed and replaced the level sensor switch ad retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Jacob
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived onsite to replace parts ordered by previous tech. Replaced valve. But could not replace fill valve, valve sent was not correct one. Office to reschedule.; ordrng 1 RESEARCH (FILL TUBE)"
Near Canyon Lake, TX 78133
Richard
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for the refrigerator door switches not working properly. Ran diagnostics and found that the main control board is not relaying to the UI that the doors are a open or closed in diagnostics.
Near Austin, TX 78728
David Z
Job Details: 07/28/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previous diagnosed parts. Installed console, inner door, lamp bulb. Retested and door is good now, but bulb still isn’t coming on for microwave. Ordering another bulb, housing, and controls. ; ordrng 1 W10886919 (lmp-basles) and 1 W11261167 (cntrl-elec) and 1 W11325603 (CONTROL) and 1 WPW10490593 (housng-lmp)"
Near Temple, TX 76502
Al
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to inspect ice maker issues.Ran test 56 and there were no reports.Ice maker motor lost home position.Removed and replaced the ice maker and fan.Reassembled and unit tested as designed.
Near Taylor, TX 76574
Andy
Job Details: 07/28/2020
DRYER MAYTAG MEDB725BW0 Arrived on site to install previously diagnosed element and Thrmst-fix. Removed failed parts and replaced with new. Tested unit and all operations are normal.
Near , TX 78669
Brandon
Job Details: 07/28/2020
VENTHOOD UNKNOWN WVU37UC6FS1 "Arrived on site for customer complaint of noise issue when fan was running, found fan blade was hitting the duct work, I adjusted the duct, unit tested good."
Near Liberty Hill, TX 78642
James
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and installed new sump and motor assembly. Rand diagnostics and found unit tests good and all water connections dry at time of service. Job complete
Near Kingsland, TX 78639
Paul
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived onsite for a refrigerator not cooling correctly and it’s a 62 degrees with frost build up in the rear of the compartment. I found the coil frosted over causing the poor cooling due to no air flow. I ran a forced defrost in diagnostics and found the heater working as designed. I defrosted the coil and tested the resistance on the evaporator thermistor. At 75 degrees it showed 216 ohms but it did not give me the resistance readings on the tech sheet. I called techline and spoke with Ed SR# 7728426140. Ed stated at 75 degrees the thermistor should have read 2.7K ohms and the thermistor is defective. Ed stated to remove the bracket and foil tape along with zip tie the new thermistor. I replaced the thermistor removing the bracket using foil tape and a zip tie. Call complete.
Near Leander, TX 78645
Lou
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the RC thermistor failure and UI failure, I removed and replaced the thermistor and UI and cycled power to the unit at the breaker. Tested unit and it is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78731
David Z
Job Details: 07/28/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to examine unit with broken outer glass. Found handle was off the unit and outer glass had shattered. Replaced outer glass and nameplate. Retested and all is now working as designed. Call complete.
Near Georgetown, TX 78628
Kayman
Job Details: 07/28/2020
COOKTOP WHIRLPOOL W5CG3625XS00
Near Austin, TX 78728
David Z
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site to follow up on refrigerator that was making noise. Steamed and removed FC Evap cover. Found a large amount of ice built up on the top section only. Steamed ice off and replaced harness. Zip tied thermistor in proper place on Evap. Reassembled and verified everything is working good. If issue returns then Ui replacement will likely be needed, since it seems it may be cutting defrost cycle early. All is working as designed. Call complete."
Near Georgetown, TX 78628
Kayman
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KFCS22EVMS7 "Arrived onsite for refrigerator not making ice. Upon inspection I found the ice maker getting water but would not harvest indicating a failed ice maker motor. The ice maker that was sent with me is the incorrect ice maker so I will need to order a ice maker (W10884390)..; ordrng 1 W10884390 (icemaker)"
Near Leander, TX 78641
James
Job Details: 07/28/2020
COOKTOP WHIRLPOOL WCG97US6HS Arrived on site and tested operation. Found that the burners are not going low enough on low setting. Adjusted all valves and found unit tests good. Job complete
Near Austin, TX 78717
Wesley
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite and adjusted unit to repair. All checks good. Builder inspected at time of service.
Near Austin, TX 78729
David Z
Job Details: 07/28/2020
ICE MACHINE KITCHENAID KUID508HPS00 Arrived on site to examine ice machine that had a broken handle and belt door. On arrival unit was still in its packing. Door handle was broken off on one side and outer door shell was bent. Disassembled door and installed a new outer door shell and new handle. Was able to get it all back together and aligned. All is now working as designed. Ordered a nameplate to be shipped direct to customer since one was not preassigned for this job. Call complete.; ordrng 1 W10909682D2C (nameplate D2C)
Near Leander, TX 78641
James
Job Details: 07/28/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site and found harness has been spliced and control has visibly failed. Installed new control and harness. Also installed new filter board due to failed fuse. Tested operation and found unit working properly. Job complete
Near Manor, TX 78653
Eman J.
Job Details: 07/28/2020
RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite for previous diagnosed parts. Replaced main harness. Tested system. Everything works as designed. Job complete.
Near Leander, TX 78641
Lou
Job Details: 07/28/2020
MICROWAVE WHIRLPOOL WMH32519HZ2 "Arrived on site to inspect microwave light not turning off. Upon further inspection, I found the venthood light not turning off. I found that the main control relay had shorted out. I removed and replaced the control and tested. Unit is operating as designed. Job completed."
Near Austin, TX 78731
David Z
Job Details: 07/28/2020
ICE MACHINE KITCHENAID KUIS15NRXB2 "Arrived on site to diagnose one ice machine that is not producing ice. Performed diagnostic on unit. In opening the door I did see a finished ice sheet sitting on the cutter grid. Found that one of the wires on the grid had broken, and grid was not heating.Replaced cutter grid. All is now working as designed. Call complete."
Near Austin, TX 78741
Jacob
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for unit not making ice. When taking out the ice maker. The wires for the connector were already ripped out of the connector not making contact to make ice. Unit also shut off 2 seconds after taking out ice maker. Ordered parts. ; ordrng 1 W10838084 (harns-wire) and 1 W11196400 (cntrl-elec) and 1 W11214887 (cntrl-elec)
Near Georgetown, TX 78633
Cliff
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found no refrigerant in system. Unit is leaking refrigerant in the RC evaporator. RC evaporator, compressor, and filter dryer will all need to be replaced to complete repairs. Office to set return appointment for three hour job.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Near Austin, TX 78738
Brandon
Job Details: 07/28/2020
DRYER MAYTAG MED8200FW2 "Arrived on site for customer complaint of unit not starting all the time when pressing and holding the start button. I ran diagnostic test twice on UI functions, once in front of customer, unit tested good, no error codes found."
Near Austin, TX 78738
Brandon
Job Details: 07/28/2020
WASHER MAYTAG MHW8200FW0 "Arrived on site for customer complaint of error code F1E1 and unit stopping mid cycle. Found error codes F1E1 and f8e3 in diagnostic mode, I cleared error codes and tested ACU as described in tech sheet, unit passed all tests, out had correct polarity and power. Diagnostic cycle passed all tests. Informed customer they could run unit on a different outlet, or have outlet checked for loose wiring."
Near Round Rock, TX 78681
Wesley
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for broken adjusters and replaced adjusters with kit. Also found clip in silverware basket broken. Replaced basket. Unit is now operating as designed. Advised customer on repair. And advised on use and care.
Near Manor, TX 78653
Eman J.
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 arrived onsite for dishwasher spray arm not working. Tested system. Found pump and motor faulty. Replaced pump and motor. Tested system. Found upper spray arm faulty. Replaced spray arm. Tested system. Everything works as designed. Job complete.
Near Coupland, TX 78615
Andy
Job Details: 07/28/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for range not heating properly. Tested and inspected unit and found unit not heating in bake or broil due to failed control. Ordering needed part. Office to schedule return trip. .; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE and 1 W11122555 (cntrl-elec)
Near Georgetown, TX 78628
James
Job Details: 07/28/2020
MICROWAVE WHIRLPOOL WMH31017HZ2 Arrived on site and found cooktop light constantly on. Found relay on control stuck in closed position. Installed new control and tested operation. Unit tests good. Job complete
Near Austin, TX 78731
David Z
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site to install damper to resolve short cycling damper issue. Installed new damper held down switch for door and verified cycling does stop now instead of always running. All is working as designed. Call complete.
Near New Braunfels, TX 78132
Robert
Job Details: 07/28/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived on job to replace icemaker. After replacement test operation ; ordrng 1 W11194380 (VALVE )
Near Austin, TX 78725
Eman J.
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived onsite for freezer frosting over. Defrosted system. Found control and thermostat faulty. Replaced parts. Tested system. Found gasket not sealing completely. Ref worked gasket. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78754
Eman J.
Job Details: 07/28/2020
MICROWAVE KITCHENAID KMHS120EBS1 Arrive onsite for dead mw. Tested system. Found fuse faulty. Replaced fuse. Tested system. Everything works as designed. Job complete.
Near Manor, TX 78653
Eman J.
Job Details: 07/28/2020
RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for elements not working. Tested system found top left burner and switch faulty. Replaced parts. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78732
David Z
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site to diagnose one refrigerator with ice dispenser not dispensing. Customer informed me that the dispenser door would ice over regularly and not open until they got the ice out. Ordering new ice door and dispenser motor. Could not verify which was allowing the air leak, replacing both doors. Office to reschedule when all parts are available. ; ordrng 1 W10702031 (door-ice) and 1 W11189145 (door-ice) and 1 W11244274 (door-ice)"
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found it is unplugged by homeowner and is not running. After reconnecting to power found 120 V to inverter but compressor is not running. Spoke with tech line and they recommended replacing inverter 7728423391. After speaking with tech line found pantry UI is not showing any power and found harness is damaged. Will also bring these back if needed Inverter , pantry UI harness, pantry UI, harness labor labor; ordrng 1 W11087200 (invrtr-box) and 1 W11170612 (PANTRY UI HARNESS) and 1 WPW10769076 (cntrl-elec)"
Near Taylor, TX 76574
Andy
Job Details: 07/28/2020
REFRIGERATOR IKEA ID5HHEXTS01 Arrived on site for refrigerator not dispensing water and leaking. Tested and inspected unit and found water tube in door is broken inside door and whole door will need to be replaced to fix issue. I
Near Georgetown, TX 78633
Cliff
Job Details: 07/28/2020
MICROWAVE WHIRLPOOL KOCE500ESS01 Arrived on site to replace turntable ring for microwave. Replaced part and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78745
Jacob
Job Details: 07/28/2020
DISHWASHER FRIGIDAIRE FFBD2412SS0A Arrived onsite for unit leaking. Did see floor had previous water stain looked like was leaking in between the door. Tested unit. Could not replicate the issue. Let customer know possibility that the dishes may be placed in odd ways causing the water to drip out. No leaks at this time. Job complete
Near Austin, TX 78704
Leonardo
Job Details: 07/28/2020
VENTHOOD KITCHENAID KVUC600JSS0 Arrived onsite to test unit for damage. Tested unit found damaged damper. Unit not installed. Left damper with unit. Unable to test unit being uninstalled. Job complete.
Near Pflugerville, TX 78660
Andy
Job Details: 07/28/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range not heating properly. Performed whirlpool temperature test at 350° and watched high and low swing cycles and found average temperature at 352° all operations are normal. No gas leaks present at time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 07/28/2020
REFRIGERATOR GE GTS22WCPCRBB Arrived on job to replace control. After replacement test operation air flow good. No leaks detected at time of service
Near Austin, TX 78703
Scott
Job Details: 07/28/2020
DRYER MAYTAG MED6630HW0 Arrived on site for leaking dryer . Found valve on steamer having a drip . Customer prefers just to have the steam not hooked up to water . No repair needed . Water will be disconnected from dryer . . Job complete .
Near The Hills, TX 78738
Brandon
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for customer complaint of freezer light not working and upper fresh food lights not working, found failed module in freezer section, I replaced module, unit tested good."
Near Cedar Park, TX 78613
Wesley
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite and repaired ice maker with adjustments to existing position. All checks good nit is now operating as designed.
Near Lago Vista, TX 78645
Lou
Job Details: 07/28/2020
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested manually. The unit operated as designed and showed no error codes. I turned the unit on and when the water began to dispense into the reservoir, the water dispensed slowly and the filter head began to drip/leak. Due to the slow fill and leaking, I am ordering the filter head ad will return with all prescreened parts. Unit turned off before leaving. No water leaks observed at the end of service. ; ordrng 1 W11266112 (housing)"
Near Round Rock, TX 78664
Kayman
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for refrigerator no cool in both sections. Upon inspection I found a good amount of oily substance under and near the compressor. I also found that the compressor is pulling 2.5 amps while running which is slightly high. The compressor is running but no evidence cooling in both compartments and no frost pattern. This unit will need a sealed system repair. Ordering (W11116006) fresh food evaporator. (W10832994) compressor (WPW10143759) drier (W11094466) 3 way valve (W10913906) access valve. (W11087200) inverter just Incase. Requesting SS tech and 2 hour job for sealed system repair. Office to RS with customer. ; ordrng 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11094466 (valve) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Near Leander, TX 78641
Lou
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher noises. Upon further inspection, the builder advised that the inspector said the unit is too loud and maybe missing the sound insulation wrap. I find the sound shield in place but not wrapped correctly. I place the unit in diagnostics and tested showing no error codes. Unit is operating as designed. I pulled the unit out and adjusted the shield and retested. Unit continued to operate as designed with normal sounds. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Robert
Job Details: 07/28/2020
WASHER WHIRLPOOL MHW8630HW2 Arrived on job to replace control and harness. After replacement test operation all functions working properly. No leaks detected at time of service
Near Austin, TX 78747
Leonardo
Job Details: 07/28/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for damaged panel. Tested unit found damaged panel. Unable to install new one due to damage on the new panel. Ordering part#W11097777. .; ordrng 1 W11097777 (PANEL)
Near Lago Vista, TX 78645
Lou
Job Details: 07/28/2020
MICROWAVE WHIRLPOOL WMH32519HW3 "Arrived on site to inspect microwave not venting. Upon further inspection, I tested the unit fan and could hear it coming on, but could not hear the damper opening. I pulled the unit from the wall and found the damper badly bent. I removed and replaced the damper and retested and the unit is operating as designed. Job completed."
Near Wimberley, TX 78676
Kevin
Job Details: 07/28/2020
DISHWASHER GE PDP715SYN0FS "Arrived on site and reset TCO per recommendation, Confirmed connections to heating element are correct. Advise customer to use less detergent, run hot water before starting cycle, and use dishwasher magic to remove all soap buildup. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 07/28/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on job for complaints of freezing temperature. Check thermistor, in range recommended replacement of control and UI. ; ordrng 1 W11269232 (CONTROL UI ) and 1 W11399844 (CONTROL )"
Near Austin, TX 78745
Luis
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for cooling compliant. Unit powered itself off,diagnosed a defective control. Installed a new main control added adhesive to gaps between liner and cabinet"
Near Buda, TX 78610
Jacob
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRFC300EBS01 Arrived onsite for unit making a noise inside refrigerator. Heard unit making a noise. Found that the control damper was half working. Replaced control damper. Tested unit. Unit test good. No issues at this time. Job complete
Near Canyon Lake, TX 78132
Robert
Job Details: 07/28/2020
RANGE WHIRLPOOL WFG525S0HV1 Arrived on job to replace igniter and panel. Replaced panel but igniter wrong part. Ordered burner head. ; ordrng 1 WPW10515455 (burnr-head)
Near Austin, TX 78723
Scott
Job Details: 07/28/2020
DRYER AMANA NED4655EW1 "Arrived on site for drum loose . Found nails stuck in front felt forcing drum off felt . Removed nails ,all checked normal. No lint build up at time . Job complete ."
Near Cedar Park, TX 78613
James
Job Details: 07/28/2020
DRYER GE GTD42EASJ2WW Arrived on site and installed new base and top bearing. Tested operation and found unit working properly. Job complete
Near Austin, TX 78739
Luis
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KBFN506ESS01 Arrived on site for door issues. Found bushing on hinge to spring not fully secured to hinge causing arm extension not to operate keeping switch closed. Installed bushing to hinge correctly tested door operation unit working as designed.
Near Georgetown, TX 78633
Cliff
Job Details: 07/28/2020
WASHER WHIRLPOOL KAWS677EQ0 Arrived on site to diagnose a washing machine with the timer that is not turning properly. Found no mechanical failures or repairs needed at this time. No leaks were found at time of service.
Near Austin, TX 78741
Jacob
Job Details: 07/28/2020
WASHER MAYTAG MVWC565FW1 Arrived onsite for unit not starting to pour in water. Tested unit. Found that drain motor was not working and control would not let unit start. Replaced drain motor and control. Tested unit. Unit test good. No leaks at this time. Job complete
Near Dripping Springs, TX 78620
Leonardo
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to test unit for not cleaning. Tested unit found bad inlet valve causing unit to not receive water. Replaced valve, tested unit, unit works good. No leaks detected. Job complete."
Near Round Rock, TX 78681
David S
Job Details: 07/27/2020
REFRIGERATOR LG LFX28968ST/02 Arrived on site to install previously diagnosed parts. I gained access to the drain tube and replaced with new. No water leaks detected. Job complete.
Near Austin, TX 78702
Leonardo
Job Details: 07/27/2020
RANGE WHIRLPOOL WFE505W0JS0 "Arrived on site to test unit for damaged cooktop. Tested unit found cooktop was scratched. Replaced cooktop, tested unit, unit works good. Job complete."