Service History 709

We serviced a

UNKNOWN DISPOSAL

Model GC5000XE6

Near Georgetown, Texas 78628

Lou

Job Details: 04/03/2023

"Arrived on site to install previously diagnosed and ordered part. Due to the disposal motor locking up, I removed and replaced the disposal and tested. Unit is operating as designed. No leaks observed during service, job completed."

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Round Rock, Texas 78681

Kimo

Job Details: 04/03/2023

Arrived onsite for a dryer that is making aloud slapping sound when in use upon arrival the customer demonstrated the issues to me but we only hear the noise on start up and the it went away. I took the unit apart and found some sunflower seeds and a popsicle stick in the blower wheel housing and lint I cleaned that up and checked the felt on the drum and the pulleys and motor and found them all good. I then tested the unit for approximately 15mins and the unit operated as designed.

We serviced a

WHIRLPOOL DRYER

Model WED9610XW1

Near Austin, Texas 78735

Scott

Job Details: 04/03/2023

Arrived on site for dryer tumbling but not heating . Checked and found unit is missing a leg of power at terminal block . Reset breakers and found one breaker had failed . Recommended having check breakers and outlet .

We serviced a

KENMORE WASHER

Model 110.168525

Near Austin, Texas 78746

Scott

Job Details: 04/03/2023

Arrived on site for washer not spinning . Customer also mentioned not agitating at times . Unit is draining but not spinning . Motor and coupler are in good shape . Found gear case failing . Oil leaking out of case .

We serviced a

JENN-AIR MICROWAVE

Model JMW3430DS02

Near Austin, Texas 78704

Matthew

Job Details: 04/03/2023

Arrived onsite for microwave/oven combo UI not functioning. Upon arrival inspected unit. Display showing F6E0. No buttons responding. Power cycled unit and found when unit restarted all buttons/functions began to respond. Tested microwave and oven. As of now until is functioning properly. If symptoms persist recommend replacing UI.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC3SHEXNS16

Near Austin, Texas 78701

Matthew

Job Details: 04/03/2023

"Arrived onsite for refrigerator ice maker not making ice. Upon arrival inspected unit. Found ice tray full of ice but not harvested. Ran test and found ice maker not responding. Replaced ice maker and tested. Unit completed harvest and call for water. Customer to allow 24 hrs for ice production. Job complete .

We serviced a

JENN-AIR RANGE

Model JGS9900BDS

Near Austin, Texas 78705

Matthew

Job Details: 04/03/2023

Arrived onsite for burners not igniting properly. Upon arrival inspected unit. Found right front burner not igniting. Customer has to manually light. Found igniter has fallen inside cavity. Inspected burners and found screws rusted throughout. All burners would have to be drilled out. This would cause all burners and orifice holders to be replaced and not risk breaking glass cooktop. Customer not able to make investment in 16 yr old range. Other burners are functioning. Customer will continue to use as is.

We serviced a

UNKNOWN DISPOSAL

Model 5-84A

Near Georgetown, Texas 78626

Lou

Job Details: 04/03/2023

"Arrived on site to inspect disposal with a screw inside. Upon further inspection, I tested the disposal and the motor hummed, but there was not movement in the blades. I found a small screw inside that was wedged between the blades and wall of the disposal. Removed the screw and tested. Unit is operating as designed.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near New Braunfels, Texas 78130

Andrey

Job Details: 03/31/2023

"Arrived on site to test unit for not operating properly, tested unit found it has power but multiple lights on UI are shorted out do to top console sticker is not sealing properly causing moisture to penetrate and corrode UI, called tech line to document, per tech line will need to replace UI and UI housing , SR#7736075818, replaced UI ordering housing, office to reschedule ; ordrng 1 W11413963 (Console assembly)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near New Braunfels, Texas 78130

Andrew

Job Details: 03/31/2023

Arrived on site to test unit for damaged element. Found element broken. Replaced element and noticed a slight leak. Upon further inspection fount a small price of element broke off and melted a hole in tub. Recommend replacing tub and sump assembly. Office to reschedule. ; ordrng 1 W11513977 (Tub assembly) and 1 W11025157 (Sump assembly)

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HS01

Near Kyle, Texas 78640

Leonardo

Job Details: 03/31/2023

Arrived on site to test unit for right front burner always on high even when set on low. Found bad switch ordering new switch office to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near San Marcos, Texas 78666

Andrey

Job Details: 03/31/2023

"Arrived on site to test unit for no heat, tested unit found connections in terminal block are shorted, L2 connections was missing a screw, timer is not advancing , will need to replace timer, terminal block, terminals, customer will buy a new power cord and will have it ready to install when repair is made; ordrng 1 279318 (Terminals) and 1 WP3397659 (Terminal block) and 1 279393 (Terminal screw kit) and 1 W10900067 (Thermal cutoff)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSS48QMX01

Near Georgetown, Texas 78628

Gerry C

Job Details: 03/31/2023

"KSSS48QMX01 Arrived to instal previously diagnosed and ordered parts. I was able to correct the damaged supply to the ice maker and instal the ice stripper. Installation of the filter to valve line failed due to finding the filter housing outlet would not stop leaking. I attempted the MFG updated part and it was too long and bound, increasing the likelihood of future failure. Standard 1/4 line did not seal either and the filter housing will require replacement. I left a length of tubing for the returning tech, but they will need to trim the tubing to the correct size and dress the ends prior to connection. Contact tech GC if thee are any questions. Water shut off to prevent further issues. No leaks observed from the supply.; ordrng 1 WP2209022 (Filter Housing)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM05

Near Jarrell, Texas 76537

Gerry C

Job Details: 03/31/2023

"WRT318FMDM05 Arrived to inspect no cool. I found the unit cooling very little. After other tests, exposure of the evaporator yielded a detectable area of dye at the,eft side of the evaporator and appeared to be a very small pinhole in the area the tubing was bent during manufacturing. I was not sent with the lokring tool necessary to perform the repair and it will need to be added for return service. Office to set sealed system service for two hours. Returning tech will need to replace compressor and dye drier as well, due to low side leak and acidification prevention is required. All heat loop tubing is AL on this unit. No leaks observed during service. ; ordrng 1 LokringKit (Lokring Kit) and 1 TwoHours (Sealed System Service) and 1 KnownLokringAssorment (Add Lokrings)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Austin, Texas 78757

Wesley

Job Details: 03/31/2023

Arrived onsite for an R600a refrigerator with cooling loss. Freezer is 32f. Unit is constantly running. Weak partial frost pattern indicating low charge. Ordering compressor and other related sealed system parts. To repair. Office to reschedule. ; ordrng 1 R600a (R600a) and 1 Aluminumcaptube (Coupler needed) and 1 Lokringkit (Lokring kit) and 1 W11580057 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv Drier)

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Georgetown, Texas 78628

Maurice R

Job Details: 03/31/2023

"Arrived onsite for oven ui stopping after steams hits it. On inspection found that the ui will go un-responsive when steam is released from the oven. Heat will not cause the issues only when steam is present the issue happens. Ordering new UI, office to reschedule customer when part arrives.; ordrng 1 W11600370 (Ui)"

We serviced a

KITCHENAID COOKTOP

Model KCED606GBL01

Near Austin, Texas 78727

Vincent

Job Details: 03/31/2023

"Arrived on site for cooktop, inspected unit and work area. Customers complaint was unit being cracked. I tried to remove the cooktop and was unsuccessful due to installation. I advise customer to have unit removed for us to work on it. Customer wanted me to schedule them and they will try to have some one remove it before our arrival. ;

We serviced a

WHIRLPOOL DRYER

Model WDF520PADB9

Near Austin, Texas 78703

Scott

Job Details: 03/31/2023

"Arrived on site for washer not filling . Ran diagnostics got float switch code . Found toe kick missing and harness broken to float switch . Ordering harness ,toe kick and fasteners . Unable to check for water leaks . Call o set return .; ordrng 1 W10369023 (Toe kick) and 2 W10503548 (Fasteners)s and 1 W10832780 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Austin, Texas 78737

Kevin

Job Details: 03/31/2023

"Arrived on site and inspected washer and found gear case is leaking, took one picture. Attempted to disassemble gear case assembly and rotor will not unattach. Will need to bring back gear case, wash plate, rotor, stater, clutch, slider, and all mounting screws and bolts to rebuild washer.; ordrng 1 W10754158 (Stator) and 6 W11568617 (Stater mounting bolts)s and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10752283 (Wash plate)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Volente, Texas 78641

Maurice R

Job Details: 03/31/2023

"Arrived onsite for previously diagnosed parts. On inspection found that the part was the wrong part in the box, box had the right part # on it. Reordering the part.; ordrng 1 W11297728 (Ui)"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near New Braunfels, Texas 78132

Andrew

Job Details: 03/31/2023

Arrived on site to test unit for f8e0(cooling fan failure). Found outlet is damaged. Advised outlet would need to be fixed before diagnosing to prevent back feeding damage to electronic components. Cooling fan is ordered. Office to reschedule. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fort Hood, Texas 76544

David Z

Job Details: 03/31/2023

"Arrived on site to diagnose washer that is banging around when spinning. Tested unit and found it is extremely off level. Leveled unit and ran and found unit still vibrates excessively. Checked basket and found the balance ring is completely separated from the basket. When I tried to calibrate the unit also shut off / recycled 3 times. Ordering a control, basket, and capacitor to resolve the banging and restarting. Office to schedule when we get all parts. ; ordrng 1 W10554251 (Basket) and 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL RANGE

Model KSDB900ESS0

Near Austin, Texas 78737

Leonardo

Job Details: 03/31/2023

Arrived on site to test unit for unit giving miss wired unit. Test unit and found burner out terminal block. Ordering new harness office to reschedule ; ordrng 1 W11123024 (Right track for drawer) and 1 Mainharness

We serviced a

JENN-AIR MICROWAVE

Model JMW2430LM00

Near Austin, Texas 78734

Leonardo

Job Details: 03/31/2023

Arrived on site to replace switch harness. Replaced harness test unit and no more error code for lost communication. Turned microwave on and unit giving inverter error. Ordering new inverter and magnetron office to reschedule ; ordrng 1 W11578579 (Inverter) and 1 W11578959 (Magnetron) and 1 2hourjob (2 hour job)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Austin, Texas 78746

Luis

Job Details: 03/31/2023

"Arrived on site for no,ice. Ran diagnostics E5 error code,defective icemaker thermistor ordering a new icemaker. ; ordrng 1 W11658802 (Icemaker) and 1 W11087201 (Heater)"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS245LX0

Near Austin, Texas 78745

Leonardo

Job Details: 03/31/2023

Arrived on site to replace motor found damaged motor. Ordering new motor office to reschedule ; ordrng 1 W11460946 (Sump and motor)

We serviced a

GE REFRIGERATOR

Model CFE29TSDCSS

Near Austin, Texas 78746

Luis

Job Details: 03/31/2023

"Arrived on site for no cool in fresh food section. Removed evaporator cover found a defective fan motor,ordering a new fan motor. ; ordrng 1 WR60X26866 (Evaporator fan ff)"

We serviced a

GE DRYER

Model ghdp490EF1WW

Near Round Rock, Texas 78681

Kimo

Job Details: 03/31/2023

Arrived onsite for a dryer that is making a quick in noise when in use. Upon inspection I found that the top breaking assembly was damaged and being eating into by the drum. ordrng 1 WE3M56 (BEARING TOP)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near New Braunfels, Texas 78130

Andrew

Job Details: 03/31/2023

Arrived on site to test unit for not cooling. Found refrigerant leaking from precooler. Needing sealed system repair(covered by manufacture). Ordering parts and office to reschedule. Needing 2hrs on return visit. ordrng 1 W10507884 (Compressor) and 1 W11644054 (Pre cooler) and 1 WP2188823 (Evap) and 1 WPW10143759 (UV) and 1 W10913906 (Access)

We serviced a

WHIRLPOOL WASHER

Model LSE7806ACE

Near Austin, Texas 78701

Scott

Job Details: 03/31/2023

"Arrived on site for leaking washer . Found valve dripping and filling tub when not in use . Tennent also mentioned dryer is making noise . Found dryer will need new belt and tension pulley , washer will need new valve . Called safety ,reported findings . ordrng 1 WPY312959 (Belt) and 1 WP6-3037050 (Pulley)"

We serviced a

WHIRLPOOL FREEZER

Model WRS325SDHZ04

Near Austin, Texas 78747

Kevin

Job Details: 03/31/2023

"Arrived on site and found no frost pattern on evaporator, took pictures. A sealed system repair will be needed, unit is r134. Sealed system repair is covered by 5 year warranty. ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 W10143759 (Dye drier) and 1 Sf8404 (Stub)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYP02

Near Georgetown, Texas 78628

Lou

Job Details: 03/31/2023

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=39 degrees. I removed the evap cover and found no frost pattern. Removed the RC evap cover and found no frost pattern. I placed the unit in diagnostics and ran test 4 and I could hear the 3way valve functioning but neither evap had frost developing

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Fort Hood, Texas 76544

David Z

Job Details: 03/31/2023

"Arrived on site to diagnose washer making screaming noise when in use. Customer said noise usually comes during spin. Ran unit in high speed spin and found noise gets louder as the unit spins up. Looked under unit and found some gearcase oil building on the slider, and noise coming internal to gearcase. Replaced gearcase and slider and tested unit. Verified no abnormal noise present during spin.. Repair completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Leander, Texas 78641

Kimo

Job Details: 03/31/2023

Arrived onsite for a DW that is leaking. Upon inspection I found that the leak was coming for the vent.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN502ESS02

Near Lockhart, Texas 78644

Joe Z

Job Details: 03/31/2023

Arrived onsite for lights not operating. Upon arrival inspected unit and all leds are out. Need to order leds per service pointer. ordrng 1 W11368839 (Led control) and 4 W11632139 (Led module)s

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW01

Near New Braunfels, Texas 78132

Andrew

Job Details: 03/31/2023

Arrived on site to test unit for locked door. Found no water in tub. Removed drain filter screen and found no water or obstructions. Unable to engage diagnostics. ordrng 1 WPW10629627 (Control) and 1 W11417623 (WL switch)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Cedar Park, Texas 78613

Kimo

Job Details: 03/31/2023

Arrived onsite for a DW that is not starting wash cycle. Upon inspection I found that the wash motor not running in diag mode there was a motor not running code stored. I replace the sump&motor and tested unit and found unit operating as designed no leaks. Job complete

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Cedar Park, Texas 78613

Kimo

Job Details: 03/31/2023

"Arrived onsite for a washer that is making a grinding noise and a click when you first start a wash cycle. Upon inspection I found F7e9 code stored this could have been from the pressure issue with the unit. I deleted the code and ran a diag cycle and that the click was a normal noise coming from the slider when engaging. There was as slight grinding noise when the motor would move slowly in sensing. I checked the rotor and for that it had some small wear marks on the magnets and on the slider, I found some wear as well I replaced both and tested unit and found unit operating as designed job complete"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS0

Near Cedar Park, Texas 78613

Kimo

Job Details: 03/31/2023

"Arrived onsite for a DW that is leaving residue on the dishes. Upon inspection I found that the sump and motor had the same residue that was left over on the dishes, I replaced it and tested the unit and found unit operating as designed no leaks job complete."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Canyon Lake, Texas 78130

Andrey

Job Details: 03/31/2023

"Arrived on site to test unit for not operating properly, customer stated that it would not go past water fill, tested unit found failed capacitor, replaced capacitor ran diagnostics, went to step 3 and control completely lost power, replaced control and tested, unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSS25N4MKZ04

Near New Braunfels, Texas 78132

Andrey

Job Details: 03/31/2023

"Arrived on site to replace previously diagnosed harness, control and thermistor, replaced parts and tested all components are activating properly, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near San Marcos, Texas 78666

Andrey

Job Details: 03/31/2023

"Arrived on site to replace previously diagnosed latch, replaced latch and tested, unit is now running as designed, no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near San Marcos, Texas 78666

Andrey

Job Details: 03/31/2023

"Arrived on site to replace previously diagnosed, control and latch, replaced parts and tested, unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near New Braunfels, Texas 78130

Andrew

Job Details: 03/31/2023

arrived on site to test unit for not fully washing. Customer stated unit is working good and no need to check it. Was under the impression we were replacing unit per conversation with homeowner. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Lockhart, Texas 78644

Joe Z

Job Details: 03/31/2023

Arrived on site to install previously ordered part. Replaced belt W11611297 and motor W11497303 and test unit by running a drain and spin cycle with laundry. There is no change getting the same squeaky noise. Need to replace gearcase. Replaced gearcase W11454372. Calibrated unit. Ran a drain and spin cycle. Unit is operating as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 03/31/2023

Arrived on site to test unit for unit leaking water from vent. Replaced vent test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Austin, Texas 78759

Wesley

Job Details: 03/31/2023

Arrived onsite for loss of cooling in the freezer and found unit operating properly following a power cycle. Temp at 0f and 37f. Advised customer on findings and design and that the install location was sufficiently breathable. All checks good. Advised customer on findings.

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Austin, Texas 78759

Wesley

Job Details: 03/31/2023

Arrived onsite and repaired washer with previously ordered parts. Installed gearcase and belt and cam and new agitator. Advised customer on repair. Unit is now operating as designed.

We serviced a

AMANA DRYER

Model NED5800HW1

Near Copperas Cove, Texas 76522

David Z

Job Details: 03/31/2023

"Arrived on site to follow up on dryer that was not powering on or heating. Found no issues with voltage, all has been resolved. I checked the control and found it good, but console isn't powering on. Removed console and checked. Found connector not plugged into the console on the display side causing unit not to power on. Adjusted connector and retested. Verified all working as designed. Repair completed."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Jarrell, Texas 76537

Gerry C

Job Details: 03/31/2023

WFE505W0JS3 Arrived to inspect error and no operation. The unit showed Err F1E0 and had no functionality. I removed the control and tested. The unit resumed all normal functions and there were no errors present.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Temple, Texas 76502

Gerry C

Job Details: 03/31/2023

"WTW4816FW3 Arrived to inspect washer leaking. I could see evidence of water in the concrete garage floor around the washer. The customer advised they did see I noted the drain line was not fully inserted into the drain and corrected it for testing, advising the customer that I would add a safety strap prior to completing the call. I entered service test mode and found no stored error codes and filled the unit to its maximum allowed level in manual test mode, even causing the shield to make contact with the floor. I found no leaks with the static test and agitated at high speed, again with no leaks observed. I re-calibrated and ran an automatic test mode and all worked as designed. My suspicion is the partially inserted drain line, over the top of the cold water supply line, was the source of the water due to falling out of the drain standpipe, or nearly, and then dropping back in after drain operations. I added a drain safety strap. No leaks observed during service."

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Lampasas, Texas 76550

Tyler

Job Details: 03/31/2023

"Arrived on site for washer, making a grinding noise during spam. Upon arrival confirm noise complaint, and found after further testing that the inner gears of the gearcase were starting to fail and leaking oil all over. I then found that the washplate was rusted on to the gearcase and had to be broken in order to be removed safely. After getting authorization for gearcase and washplate replacement, i then replaced both parts, then reassembled and tested unit and found no leaks and unit now fully functioning as designed with no odd noises. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS1

Near Georgetown, Texas 78626

Maurice R

Job Details: 03/31/2023

Arrived onsite for range cooktop burning food. On inspection found that the front left burner was staying on no matter where the switch was positioned at. Replaced the switch and the unit is operating as designed.

We serviced a

WHIRLPOOL WASHER

Model CET9100GQ2

Near Austin, Texas 78704

Scott

Job Details: 03/31/2023

Arrived on site for same f27 error code . Found water sitting in tub . Ran diagnostics. No issues found with drain pump . Replaced both valves and water level sensor ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Kyle, Texas 78640

Kevin

Job Details: 03/31/2023

"Arrived on site and found capacitor has failed, after replacing it washer is now working properly. No water leaks from connections at time of service, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Austin, Texas 78727

Vincent

Job Details: 03/31/2023

Arrived on site for microwave. Inspected unit and work area. Installed new parts ordered and tested. Unit is now operating as designed. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Georgetown, Texas 78628

Maurice R

Job Details: 03/31/2023

Arrived onsite for rc not cooling. On inspection found the moulin has a big gap at the bottoms of the fc door. There was a huge ice ball on the evap. Called WP tech line to report the issue to them. They sent the case to engineering department for review and will contact the customer.Sr7736077049

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Austin, Texas 78701

Scott

Job Details: 03/31/2023

"Arrived on site ,replaced scratch cook top . No other issues found . Job complete ."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Austin, Texas 78703

Scott

Job Details: 03/31/2023

Arrived on site for upper rack falling down . Found adjusters failed . Replaced with new adjuster kit . No other issues found . No water leaks detected at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Austin, Texas 78752

Scott

Job Details: 03/31/2023

Arrived on site for low water during wash . Ran diagnostics. No error codes . Ran manual diagnostic and cold water was lower fill rate . Replaced valve . Ran calibration and diagnostics wash . All checked normal. No water leaks detected at this time. Job complete

We serviced a

WHIRLPOOL RANGE

Model KFGC506JSS01

Near Austin, Texas 78738

Kevin

Job Details: 03/31/2023

"Arrived on site and inspected range and found burner caps are swapped front to rear On left and right sides. Showed new Home owner how one is thicker than the other and the thicker one belongs on the front burners. Range is now igniting properly, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Austin, Texas 78758

Vincent

Job Details: 03/31/2023

Arrived to apartments for dishwasher. Inspected unit and work area. Customers complaint was dishwasher not working. Entered diagnostics and found error code for bad wash motor 4-3. Replaced wash motor and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Austin, Texas 78728

Vincent

Job Details: 03/31/2023

Arrived on site to install microwave door. Inspected unit and work area. Removed old door and installed new one. Unit is now operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM04

Near Austin, Texas 78728

Vincent

Job Details: 03/31/2023

Arrived on site for refrigerator leaking from icemaker. Inspected unit and work area. Installed new tube and tested. Unit is now performing as designed. No leaks where observed during service. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, Texas 78729

Vincent

Job Details: 03/31/2023

Arrived on site for dishwasher with adjuster kit broken. Inspected unit and work area. Installed new adjusters and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Austin, Texas 78744

Matthew

Job Details: 03/31/2023

"Arrived onsite for damaged oven door and missing grill. Upon arrival inspected unit and took pics. Found bottom left corner of boot bent. Also found missing grill. Unit is showing out of 30 day cosmetic. Builder trying to find purchasing info. If not, repair will be out of pocket and payment arrangements will need to be made prior to repair. Builder will reach out. Will need to order screws as well. Screws (2) WPY706189"

We serviced a

WHIRLPOOL DRYER

Model WET4024HW0

Near Austin, Texas 78741

Matthew

Job Details: 03/31/2023

Arrived onsite for dryer not heating. Unit is new and hasnt heated day one. Upon arrival inspected unit. Unit does power on and tumble. Disassembled and inspected. Found 240 circuit not completing. Found motor harness connector not secured. Secured connector and tested. Unit now heating properly. Job complete Motor harness loose not completing 240 circuit.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, Texas 78726

Vincent

Job Details: 03/31/2023

"Arrived on site for dryer, inspected unit and work area. Complaint was making noises. Tested and found that the motor bracket was lose. Reassembled motor bracket and tested unit is now operating as designed. Job completed."

We serviced a

WHIRLPOOL FREEZER

Model MRT311FFFZ02

Near Austin, Texas 78723

Luis

Job Details: 03/31/2023

"Arrived on site for noise complaint. Customer played recording of noise,diagnosed noise is from refrigerant entering evaporator tubing,removed cover added sealer to evaporator inlet tube. ; used 1 4318168 (Sealer) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Austin, Texas 78746

Luis

Job Details: 03/31/2023

Arrived on site. Replaced drawer and housing reinstalled shelves and drawers tested unit unit working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Austin, Texas 78750

Luis

Job Details: 03/31/2023

"Arrived on site for no cool in fresh food section. Removed evaporator,3 way valve and evaporator attempted to flush cap tube to remove possible restriction,replaced drier,evaporator and 3 way valve. Vacuumed system down unit kept vacuum recharged system to manufacture spec ran test 10 no frost forming on evaporator pressure reading -20 high side 75-100 called tech support gave description of all work down and readings diagnosed a restriction in cap tube whirlpool will contact customer. SR#7735843027"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near New Braunfels, Texas 78130

Andrew

Job Details: 03/31/2023

Arrived on site for noise. Ran self diagnostics and engaged components individually. Found cam retention nut was extremely loose preventing cam from locking into place when engaging/disengaging causing noise. No signs of damage to cam. Secured nut and completed diagnostics with no issues. No leaks detected. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near New Braunfels, Texas 78130

Andrew

Job Details: 03/31/2023

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near New Braunfels, Texas 78132

Andrew

Job Details: 03/31/2023

Arrived on site and replaced previously diagnosed triple valve. Replaced valance and unit now working as designed. No leaks detected. Job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2290HEB

Near Lampasas, Texas 76550

Tyler

Job Details: 03/31/2023

Arrived on site for refrigerator leaking water. Upon arrival confirmed complaint and leak. After multiple tests I couldnt pinpoint 1single source of leak but found multiple potential causes. Due to units age customers doesnt want to continue with repairs and wants to replace unit. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Copperas Cove, Texas 76522

Tyler

Job Details: 03/31/2023

Arrived on site for refrigerator not cooling properly. Upon arrival confirmed issue. Found high side leak at compressor. Repaired leak and replaced drier. Recharged system with 5.5oz of refrigerant. Found unit working as designed and informed customer to give unit 24 hrs to stabilize temps. Call complete

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Harker Heights, Texas 76548

Tyler

Job Details: 03/31/2023

Arrived on site for dryer with lint cleaner thing stuck in dryer vent. Upon arrival confirmed issue. Found and removed cleaner object. Reassembled and tested unit and found dryer working as designed call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Harker Heights, Texas 76548

Tyler

Job Details: 03/31/2023

Arrived on site for refrigerator needing previously diagnosed ice maker. Upon arrival reconfirmed issue and installed part. Reassembled and tested unit. Found ice maker automatically turn on and run as designed without failure. Informed customer to give unit 24hrs to stabilize temps. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Nolanville, Texas 76559

Tyler

Job Details: 03/31/2023

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found defrost problem in fc. Found control not sending 120 to heater and thermistor in fc failing. Replaced both controls, thermistor, and harness and added permagum near evap area to insure no air leaks. Unit working as designed. Call complete"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Georgetown, Texas 78633

Lou

Job Details: 03/31/2023

"Arrived on site to inspect microwave door not opening fully. Upon further inspection, I found when opening the microwave door fully, it rubs against the trim pieces (photo). I found the outer door panel/glass is warped and removed and replaced it. After replacing, I found the new door panel rubbed on the trim. After further inspection, I found the base board supporting the unit is beginning to badly warp and the unit is resting on the lower drawer front board (photos). I advised the customer of my findings and that the issue is an installation issue and possibly a cabinet issue. I discussed it in depth on what needed to be repaired and that our company cannot do the repair. Customer took photos of what needed to be repaired as well. Other than the microwave door rubbing, the unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Georgetown, Texas 78633

Lou

Job Details: 03/31/2023

"Arrived on site to install previously diagnosed and ordered part. Due to the intermittent failure of the control panel/WiFi, I removed and replaced the control panel and tested and unit is operating as designed. The customer couldnt remember their password for WiFi. I left the number to the manufacturer wifi team for further assistance with the WiFi connection if needed. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Manor, Texas 78653

Matthew

Job Details: 03/31/2023

Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Unit has previously had compressor replaced 8/22. Checked compressor compartment for signs of dye and found none. Exposed evaporator compartment and found ice ball in top corner but no signs of dye. Checked pressures and equalized at 16 psi. Running pressure at -20/42 psi. Contacted tech line for assistance. Recommended changing 140 psi nitrogen and inspect for leaks or pressure drop. Allowed to sit 20 min . Pressure dropped from 140 to 125 psi after 20 min. Documentation with tech line. SR#7736079893. Tech Submitted for review. Will make contact on how to move forward. Spoke to office personnel to inform them tenant is without refrigerator.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES04

Near Manor, Texas 78653

Matthew

Job Details: 03/31/2023

"48 g. Arrived onsite to replace faulty compressor. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec and powered unit. Compressor is running. Notified customer to give min 24 hrs for temperature to stabilize. Customer will monitor. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Killeen, Texas 76549

David Z

Job Details: 03/31/2023

Arrived on site to diagnose dishwasher with no power to unit. Tried to run unit and got no response from the console. Flipped wall switch and unit powered on. Tested and verified its working properly. Repair completed.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Killeen, Texas 76542

David Z

Job Details: 03/31/2023

Arrived on site to install new hinges on washer due to bent hinges. Replaced and tested unit. Verified all working as designed. Repair completed.

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Austin, Texas 78737

Leonardo

Job Details: 03/31/2023

Arrived on site to drop off vent. Customer will need someone to install job complete

We serviced a

MAYTAG WASHER

Model MHW5630MBK0

Near San Marcos, Texas 78666

Andrey

Job Details: 03/31/2023

"Arrived on site to replace previously diagnosed control, hot and cold water valve, replaced parts cleaned drain pump filter, unit is at a animal hospital and there is alot of hair that accumulating customer will need to clean it on a monthly routine to ensure proper functions, tested unit, unit is now running as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near San Marcos, Texas 78666

Andrey

Job Details: 03/31/2023

"Arrived on site to replace previously diagnosed sump and control, removed unit and found mold on the back of unit do to the previous issue failed heating element called tech line to document, sent pictures to whirlpool SR file has been updated,replaced parts tested unit unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Niederwald, Texas 78640

Leonardo

Job Details: 03/31/2023

Arrived on site to test unit for unit making metal poping noise. Found normal sound when bottom cover heating job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Luling, Texas 78648

Joe Z

Job Details: 03/31/2023

Arrived on site for F5-E3 lid will not lock. Upon arrival ran diagnostics and got F5-E3. Test lid lock and only clicks . Need to replace latch. Replaced latchW11394572. Test unit and unit is operating as designed

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Lockhart, Texas 78644

Joe Z

Job Details: 03/31/2023

"Arrived onsite for LF code. Upon arrival, ran diagnostics and got F8-E1 long fill, Found that the hot and cold water supply is backwards. The cold water valve is only on a quarter turn. Turned valve on all the way and test unit. Unit is operating correctly. No leaks present at this time."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Austin, Texas 78741

Joe Z

Job Details: 03/31/2023

Arrived on site to install previously ordered parts. Replaced basketW10554251. Test unit and unit is operating correctly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Andice, Texas 78628

Kimo

Job Details: 03/31/2023

"Arrived onsite for a DW that is leaking when run in sanitize mode. Upon arrival I ran the unit in sanitize mode and monitored the unit for leaks and found no leaks. I then adjusted the tub seal, the inclination in the inside oh the door because it was sagging into the lip of the tub. The I adjusted the front feet to give the unit no slight lean to the back. Then tested one more time and found unit operating as designed. Job complete"

We serviced a

SAMSUNG DRYER

Model DV50F9A6EVW/A2

Near Round Rock, Texas 78681

Vincent

Job Details: 03/31/2023

Arrived on site to install parts previously ordered. Installed new fuse and tested. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTSS3

Near Austin, Texas 78717

Kimo

Job Details: 03/31/2023

"Arrived onsite for a DW that has no power. Upon arrival I checked the breaker and found that it was not tripped I made sure that the unit was wired properly. Upon inspection I found that the unit was wired to a switch on the counter and it was in the off position. I turned it on and turned unit and found unit operating as designed, the unit had some mold in it and I did point this out to the customer and expressed my concern about if it even worth fixing and was told that theyd clean it up.

We serviced a

GE DRYER

Model DPSR405EA1WW

Near Cedar Park, Texas 78613

Kimo

Job Details: 03/31/2023

Arrived onsite for a dryer that is not heating. Upon inspection I found that the heating element had separated. I installed the new elements and tested the unit and found the unit operating as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model AMV2307PFS07

Near Austin, Texas 78702

Wesley

Job Details: 03/31/2023

Arrived onsite and found burning diode complaint. Verified symptom. Completed repair

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Austin, Texas 78757

Wesley

Job Details: 03/31/2023

Arrived onsite and found unit operating with failed sump and motor . Completed repair and tested unit for leaking. All checks good.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ09

Near Copperas Cove, Texas 76522

David Z

Job Details: 03/31/2023

"Arrived on site to follow up on refrigerator that was not making ice. Found icemaker locked up halfway in a harvest cycle. Tried to jump and cycle and unit did not respond. Replaced icemaker and tested unit. Verified proper function. Repair completed."

We serviced a

LG WASHER

Model WT7100CW

Near Georgetown, Texas 78628

Lou

Job Details: 03/31/2023

"Arrived on site to inspect washer not spinning or draining. Upon further inspection, I found the control panel display showing OE-drain pump failure and the tub full of water. I attempted to place the unit into diagnostics and was able to get it to go, but it would not advance any further than the 3rd step. I advised the customer the unit would need a drain pump which is a common failure on lg washers I researched the drain pump,and found it out of stock, but was advised that we could get it within 5-10 business days (SR). No water leaks observed during service, job completed. Unit left unplugged for safety."