Arrived on site to test unit for unit not sitting correctly. Test unit and found bracket broken. Replaced bracket and screws and leveled unit correctly job complete

Arrived on site to test unit for oven temp not getting to 350?. Test unit and found bad sensor. Replaced sensor test unit and calibrated unit to average to to be between 350-365. Job complete.

Arrived onsite for F8E4 - Error Code. Upon arrival inspected unit and got F8-E4 float switch open/ overfill. Found water leaking from copper fill line. Advised customer that this I a plumbing issue and need to contact a plumber. Recommend to customer to have copper line replaced with flexible hose. Uploaded pic on SD

Arrived onsite for Freezer Light Not Working - SP W11460554F - Special Project S191AQ - PRE-ID W10695459 . Upon arrival inspected unit and found FC led out. Replaced FC module. Unit now operates as designed. Called techline. Tech gave SR#7734303633

Arrived on site to install heating element due to recalled gold colored bushing element and dishwasher. Upon arrival confirmed issue in Maid required repair Denver assembled and tested unit and found unit functioning as designed with no leaks call complete

"Arrived on site for dishwasher, inspected unit and work area. Gained access to element and replaced it with new one. I then tested unit in diagnostics and tested good. No leaks where observed during service. Job completed."

"Arrived on site for dishwasher heater replacement. Inspected unit and work area. Ran unit in diagnostics mode, no error. Gain access to the the heating element Installed new heating element and ran unit in test mode. No water leaks detected during service.job completed."

"Arrived on site for cooktop, inspected unit and work area. Tested unit and found right burner not igniting correctly. I replaced the burner head and same issue. I turn on all burners and found air draft blowing towards the left of the unit and not letting the burner ignite very well. I called thechline and spoke to Kirt SR#7734306232 and I explained of what I found, thechline said to test it with a pan and see how it reacts, and it was better. Unit is operating as designed and there not much to do with the air draft. No leaks where observed during service. Job completed."

"Arrived on site. Defrosted evaporator replaced harness,thermistor,control and ui powered unit on,compressor and fans powered on good air flow."

"Arrived on site to test unit for not washing. Found drain pump not connected. Secured connection, tested unit, unit ran diagnostics no problem. Put unit into normal was cycle and unit advancing as designed. No leaks detected. Job complete."

"Arrived on site to replace element per special project. Replaced element, unable to test as customer had unit pulled out and completely disconnected from power, drain and water. Also had wash motor removed. Did find old element had bushings missing causing leak. Obvious signs of leaks from element onto wash motor and framing. Recommend replacing sump assembly. Advised customer to contact whirlpool for additional repairs. Job complete."

Arrived on site to install new heater per SP W11540964. Installed new element and tested unit. Verified no water leaks or damage. Call complete.

"Arrived on site to diagnose refrigerator not cooling. On arrival customer said freezer was cooling, but RC was not. Found evidence of an air leak around FC door, which allowed excess moisture to freeze in the return vents. Steamed ice out to allow unit to return to normal function and verified proper airflow. Unit is also in the garage, and is not a garage approved unit. Failures can also be due to cabinet getting overheated. Advised customer of findings and to make sure doors are fully closed. Call complete."

Arrived onsite for a rang that has a dented control panel. Upon arrival I installed new panel and tested unit and found unit operating as designed. Job complete.

Arrived onsite for range with a front right burner that is not working. Upon inspection I found that the front right burner was burnt out. I replaced the burner and tested the unit and found unit operating as designed. Job complete.

"Arrived on site , replaced control. Preheated oven , all checked normal.

Arrived onsite for no ice and found water not turned on to unit. Turned water on to unit. All checks good. Advised office on repair.

Arrived onsite for rand with bundle of wires sticking out from under control panel. Upon inspection I found that the wiring was good no exposed wires or pinched wires.I checked the functionality of the unit and found unit operating as designed job complete.

Arrived on site for washer. Inspected unit and work area. Entered diagnostics and found no stored error codes. I then tested unit and found stator noises. I gained access to stator and found a bolt that hold the stator in place had backed out and was free spinning. I reinstalled bolt and then tested. Unit is now operating as designed. No leaks where observed during service. Job completed.

"Arrived on site for washer inspected unit and work area. Tested unit in diagnostics and there where no stored error codes. I then tilted unit backwards and found oil all over the gearcase area. I replaced the gearcase belt splutch kit,actuator, and tested capacitor and it was not reading to specs.Re assembled unit ,tested and unit is operating as designed. Job completed. No leaks detected at the time of service."

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps,in the FC=66 degrees & RC=54 degrees. Placed my gauges in the sealed system and tested the unit and found the compressor extremely hot to touch. The equalized pressures were good at 47psi. I tested the unit in diagnostics test #4. In subtest 3 pressures were high on the low side measuring at 325psi and -10 on the high side (photo). In subtest 4, low side =225psi and high side =+2 (photo). In subtest 5, low=275psi & high=-1. I inspected the FC and RC evaporators and found a ball of ice on both cap tubes and also found the suction line in the RC section badly corroded (photos). As I began to separate the cap tube from the suction line at the back of the unit, the cap tube broke (photo). I contacted techline and spoke to Bruce and advised of the complaint and my findings. Bruce provided SR#7734304397 and read a disclaimer. Bruce advised that the unit would be sent to engineering for review and someone would contact the customer in 24-48 hours. I advised the customer of my conversation with the manufacturer and provided them with the SR#. Unit reassembled and left unplugged for safety. No water leaks observed during service, job completed."

"Arrived on site to inspect washer load & go not dispensing detergent. Upon further inspection, I placed the unit in diagnostics showing no error codes. Manually tested the detergent dispenser and it dispensed the detergent. I demonstrated to the customer as well. I removed the dispenser and found it leaking detergent as well. I replaced the dispenser and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for burnt power block and repaired dryer by replacing power block all checks good. Unit is now operating as designed.

"Arrived on site and inspected washer and found customer hears Screeching noise during the beginning of the spin cycle. Disassembled washer and did not see any issues but gear case maybe starting to leak oil. Replaced gear case, cam kit, and belt, job complete"

"Arrived on site , replaced element . Ran diagnostics to whirlpool specs. No water leaks detected at time of service. Job complete"

Arrived onsite for stuck filter and provided customer instruct on changing the filter. Customer unable to remove filter without instruction. All checks good. Unit is now operating as designed.

"Arrived onsite for unresponsive and found bad latch and control. Repaired by replacing the latch and the control, all checks good. Unit is now operating as designed."

Arrived onsite and found complaint of water catching on the shield and dripping after cup is removed. Advised customer that the shield can retain water and drip. Advised that a tube extension could be used to eliminate the dripping. Also advised and instructed on the water cooling reservoir design and limitations.

"Arrived to instal previously diagnosed and ordered part. I applied the strengthener to the drip pan and ensured the bow was corrected. The interior of the unit was cold and dry as expected, after correction from prior repair. No leaks observed during service."

"Arrived on site for vent hood chimney, inspected unit and work area. Took off the vent hood chimney and the power/controller box had been modified to fit behind the vent hood chimney. Called tech support Kirt SR 7734306420 and sent pics and tech support said do not touch. Re assembled unit and CX would have to take it with builder . Job completed."

"Arrived on site and inspected range and found back element has failed, took one picture. replacement element is working properly, check on picture, job complete"

Arrived on site for washer needing previously diagnosed shock absorbers. Upon arrival installed required parts. Tested unit and found no failures or leaks.

"Arrived onsite for oven not functioning after repair. Upon arrival inspected unit. Found cooktop functioning but neither oven would ignite. Opened supply completely and tested. Initially both ovens ignited. Noticed that when smaller oven was heating, the larger oven flame would reduce drastically. Also when ovens were in use the cooktop burners were lighting irregular. The lager oven was burner tube would also sputter. It seemed as if he unit was not receiving sufficient gas flow. When trying to run a secondary test the larger oven was having trouble igniting. It took 10-15 minutes to finally ignite but 45 minutes just to reach preheat temperature. Unit is having ignition and gas flow issues.

"Arrived outside and inspected washer and found customer has already detached motor from mounting point. When washer is set to spin motor hums but does not move. Spoke with SW a new motor would be needed to correct issue

"Arrived on site to inspect range not heating. Upon further inspection, I tested the oven and found neither the bake nor the broil ignitors would arc. I found the broil element is heating. I tested the main control and found it not providing voltage. I removed and replaced the main control and retested and unit is operating as designed. No gas leaks detected during service, job completed."

Arrived on site to test unit for light not working. Test unit and found and light bulb. Replaced light bul. test unit and light turning on and off job complete.

"Arrived on site for dishwasher not powering on. I inspected the unit and work area. I tested voltage to the junction and found none. The unit is hard wired in, I used a non-contact voltage tester, I tested it on the coffee maker and confirmed it works, I used it on the hard line for the dishwasher and found no voltage along the line. I went and reset the breaker and found no change. I recommend the customer have an electrician come out and inspect the hardline and breaker.

"Arrived on site for washer having error code. I inspected the unit and work area. I found error codes F3e1 water level sensor error, F9e1 long drain. I ran a diagnostics cycle and found the unit draining properly. I tested the pressure switch and found it working as designed. I found the control not reading the pressure switch properly. I installed a new control. I reassembled the unit and tested it. It is now working as designed.

Arrived on site to install previous diagnosed parts. I gained access to the vent and replaced it with new. I cleaned off the water marks from the interior of the door. I ran a diagnostics cycle and found it working as designed. Job complete.

"Arrived on site for dishwasher continually beeping. I inspected the unit and work area. I found fault codes for float switch activated. I ran a fast cycle and inspected the unit afterwards, I found water escaping out the lid seal causing the float to activate. The lid actuator is closing all the way. I found the seals bad on the lid.

"Arrived on site to install previously diagnosed parts, inspected unit and work area. Gain access to the main control area. Installed new control. Reassembled and tested temps. Took 3 temperature and all temps were at average of 360?. Unit is working as designed. Job complete."

Arrived on site to test unit for unit giving f2E1 shorted keypad. Test unit and found shorted keypad. Will need new console

"Arrived onsite for NOT SPINNING. WASHES/AGITATES, BUT DOESN'T GO THROUGH SPIN CYCLE. Upon arrival inspected unit and found lid bent/ warped. Ran diagnostics and lid will not lock. Latch only clicks. Need to replace lid and latch, Cannot test spin without latch engaged.

Arrived onsite for refrigerator with a leak coming from the bottom. Upon inspection I found ice at the bottom of the Fc. I checked the Evap and found a healthy frost pattern and the the fan was running and the heating element was good. I check the drain panel and found that it was frozen over so I removed the ice the my steamer and checked for a clog in the drain tube and found that it was clogged I replaced the clog and the rest of the ice and tested the drain system and found that the water drain out normally.i did also notice that the icemaker seems to be making too much ice as it was over flowing the ice bid I made it known to the cx that this could cause some issues and cx said the shed keep an eye on it. Job complete no leaks found after service.

"Arrived on site for ice dispenser issues. Tested ice pad defective,removed housing assembly found ice door not sealing correctly motor not fully sealing door. Unit would need new pad,motor,chute door,bracket and connector.

"Arrived on site to inspect dishwasher for the customer. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and when the motor came on it began to make a moaning noise as if it were struggling to pump the water. Also, the diverter was loud. I advised the customer of my findings and advised that the motor is going bad. Customer advised that they dont use the unit very often and didnt want to make any repairs at this time. No water leaks observed during service, job completed."

Arrived onsite for dishwasher not powering on. Upon arrival inspected unit. Verified supply voltage and was good. Verified voltage to control and was good. Notified customer that a repair would not be covered and remaining warranty is void. Cannot proceed with repair at this time. Job complete

"Arrived on site for unit flashing long drain code . Ran diagnostics got same error code . Ran diagnostics wash , pump making loud noise and taking longer then normal. Replaced drain pump. Reran diagnostics all checked normal.No water leaks detected at time of service. Job complete"

"Arrived on site for for dryer not starting . Found thermal fuse had blown . Replaced fuse . Stats and element checked normal. Unit is now starting and heating . Did recommend customer have exterior vents cleaned . Job complete"

"Arrived on site for washer not starting . Ran diagnostics and found latch not locking . Replaced latch . Ran calibration and diagnostics wash . All checked normal. Job complete"

Arrived to inspect excessive vibration. F8E1 stored in memory. The unit would squeal in test mode and it increased with drum rotation speed. The drum assembly will require replacement due to bearing issues. Office to schedule return service. Please allow extra time for drum replacement. ; ordrng 1 W11460604 (Drum Assy)

"Order Burner caps and rr cup. Broil adjArrived to inspect center burner not igniting. I removed and replaced the burner and tested. The right rear was having difficulties and the flame spreader and cap will need to be D2C. The CX advised the me the broiler would not heat as it should and I found the air shutter completely open, causing too lean of an air/fuel mixture and flame only reaching 1/2 way along the flame tube. I corrected the air shutter and tested. Operational test good, no gas leaks detected during service. ; ordrng 1 W11435570 (Burner Caps) and 1 W11435657 (Flame Spreader) and 1 PartsD2C (Parts D2C)"

"Arrived onsite for refrigerator that is not dispensing ice. Upon inspection I found that the impeller had stripped and is now stuck on the Motor shaft. I am ordering the dispenser motor impeller, the spacer, the divider and the gasket office to reschedule.; ordrng 1 WP63052 (IMPELLER) and 1 W11378860 (SPACER) and 1 WPW10309864 (DIVIDER) and 1 WP67006341 (GASKET) and 1 W11310391 (MOTOR)"

"Arrived to inspect no oven ignition. Initial testing revealed the control appeared to accept the back and start commands, but the relay was very quiet. I tested VAC in the line and it did not change with at attempted oven starting. I removed the plug and tested VAC on the circuit (2-4 to 2-1) and the igniter heated, with expected gas valve actuation. The control will require replacement and office to contact the CX to arrange return service. No gas leaks detected during service. ; O-emld tckt"

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=7 degrees and RC=56 degrees. I found a large amount of frost/ice on the FC evap cover. Tested unit and found the control and evap harness will need to be replaced. I am ordering the main control and evap harness and office to schedule return service due to the availability of parts. No water leaks observed during service. Attempted to contact the landlord and advised of my findings, but they did not answer and their vm mailbox was full.; ordrng 1 W11546681 (Evap harness) and 1 W11546690 (Control box)"

"Arrived to inspect vibration/noise. I entered service test mode and found the following codes stored: F0E3, F8E6 and F0E7 and I cleared for testing. The CX had a load in the unit and I watched it spin and there was an excessive amount of noise from the gear case/motor area. I inspected and found the replacement gear case had failed and there were signs of oil loss on the rotor and surrounding area, which I removed. I checked the basket nut and it was tight as expected. Due to the excessive noise, basket movement and service history, the basket should be replaced as well. The unit will require the gear case, slider, rotor, basket and suspension to be replaced. No leaks observed during service. ; ordrng 1 W11449841 (Gear Case) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W11400156 (Suspension) and 1 W11178227 (Basket)"

"Arrived on site for washing machine not spinning. I inspected the unit and work area. I found fault code F7e1 basket speed fault. I gained access to the gear case and tested the drain pump, actuator and motor and capacitor.I found the capacitor reading .04nf instead of 45. I out the unit into manual test and found the control sending voltage to the motor but it not spinning because the capacitor is bad. I am ordering the capacitor to complete the repair. Rescheduled for Friday 8/12/22; ordrng 1 W11158830 (Capacitor)"

Arrived onsite for for a vent hood that is making a loud noise/ failing. Upon inspection I found that the motor was making a loud noise when in use; ordrng 1 WPW10294006 (BLOWER-FAN)

"Arrived on site to inspect refrigerator not dispensing water and ice maker not getting water. Upon further inspection, I tested the dispenser and it failed. I removed the water filter and retested and it continued to fail. I tested the inlet valve at the back of the unit and found it spiked as it was not dispensing the water to the reservoir. I am ordering the inlet valve and scheduled return service for 08/12/22. No water leaks observed during service.; ordrng 1 WPW10498990 (Inlet valve)"

"Arrived on site for microwave intermittently heating. I inspected the unit and work area. I tested the microwave several times and could not get it to fail. I gained access to the micro switches and tested them. I found one set intermittently not changing position. I found service pointer W11245251, that provided an updated part number for the switches; ordrng 1 W11244490 (Interlock kit)"

"Arrived onsite for for range that will not allow use of the oven. Upon inspection I found that the unit had a stored cod for improper wiring and one for internal failure, I checked the harness and found it good at the back. Then I water to customers; ordrng 1 W11034208 (Control)"

Arrive to inspect power loss. The CX advised me the unit had lost power several times. I inspected the junction block and found the L1 and Neutral connectors very loose and corrected the issue. Further testing revealed the outlet also had connection issues and the CX will repair the outlet. The UI malfunctioned several times and I suspect it was due to the repetitive power loss and will need to be replaced. Please schedule with CXs other service 346690. ; ordrng 1 W11164011 (UI) and 1 Schedulewith346690 (Schedule with 346690)

"Arrived to perform SP W11540964 - Special Project S17304. I verified the unit had the copper/brass colored washers and removed and replaced the element. I inspected the general area and did not find any signs of leaks. I tested within the TSP guidelines and the unit did not leak. Operational test good, no leaks observed during service."

Arrived onsite to installed previously diagnosed parts. Upon arrival I installed new tube and tested unit and found unit operating as designed job complete.no leaks.

Arrived onsite to install previously diagnosed part. Upon arrival I installed new cap and tested unit and found unit operating as designed job complete. No leaks

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit failed to dispense water into the tub. I stopped testing and inspected the valve and found debris in the screen and when I pulled the unit out, I found the water hose was kinked. I removed and replaced the valve and retested and unit is operating as designed. When I pushed the unit back into place, I pulled the water hose through the wall under the sink to remove the kink. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the control shorting out, I removed and replaced the board and tested. Unit continues to fail. I found the timer and start switch had been shorted out as well. Replaced both parts and retested and unit is operating as designed. No lint observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the blower wheel begin damaged, I removed and replaced the wheel and tested. Unit is operating as designed. Job completed."

Arrived on site to install a new heating element. I verified the model and serial number are within range for service pointer W11540964. I installed a new heating element according to the service pointer. I reassembled the unit and tested it. I found it working as designed. Job complete.

Arrived to inspect noise and extended dry times. I found one of the roller wheels seized and installed the repair kit. The noise was remedied and I tested airflow and temperatures. The unit ran hotter than normal and there was little draw at the vent. I advised the CX to have the vent cleaned out to prevent any further issues and long dry times. Operational test good.

"Arrived on site for washing machine walking. I inspected the unit and work area. I out the unit into diagnostics and found no fault codes. I ran a diagnostics cycle and found it making a clanking noise while spinning. I gained access to the gear case. I found the gear case leaking oil causing the unit not to spin properly. The unit will need a new gearcase, cam, and belt. I spoke to the customer about the repair for the unit. They are going to have Lowes replace the unit. Job complete."

Arrived on site to install previous diagnose parts. I gained access to the vent and replaced it and the gasket with new. I reassembled the unit.

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=27 degree and the RC=65 degrees. I found frost built up on the FC evap cover. Disassembled the FC section and found the FC evaporator engulfed in frost/ice. I tested the element and its within ohms range. Tested the defrost mode and I got 121V at the element. I tested the bimetal and it was out of range. . I removed and replaced the bimetal harness and tested the unit and it is operating as designed. I recommended that the customer allow the unit to cool for approximately 48 hours before placing items back inside the FC section. No water leaks observed during service, job completed."

"Arrived to inspect unit not starting and upon service mode entry, I found F2E1, F5E4, F2E1, F2E1 stored in memory. During manual service test, the unit would not lock the lid and I proceeded to automatic test mode for further testing. The unit did not lock or unlock the lid in automatic mode and during the spin and final agitate portion, the movement was not as expected. Motor and gear case area revealed residue from oil that had been flung out from the rotor, on the inner walls of the cabinet and there were signs of the leak in other areas and on the rotor. Manual turning of the rotor was quite stiff and likely causing the unit to be unable to calibrate during automatic test and the cause of the very slow and unexpected movement. The engagement teeth within the rotor were worn as well. The washer will require the gear case, rotor, slider assy and lid lock.

"Arrived onsite for dishwasher that it not washing the dishwasher and also not drying them when it does run Upon inspection I found that the main harness had burnt up at the control due towater water and corrosion, I also found that the vent was leaking as well and the heater element was showing open.Job complete"

"Arrived on site to install previously diagnosed and ordered part. Due to the motor failure, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site for top rack adjuster being broken. I inspected the unit and confirmed the complaint. I installed the new adjuster. I tested the unit and it is working properly.

Arrived on site to test unit for unit giving ui error code. Test unit and found correct power and polarity at junction. Found control board getting 120v. Replaced ui and unit still not responding. Ordering new control board office to reschedule ; ordrng 1 W11305308 (Control board)

Arrived on site knocked on the door and no answer. Called customer and he said he had to reschedule office to reschedule. ; O-emld tckt

Arrived on site to test unit for no ice production. Unit is working as designed in diagnostics. Found both left and right side hinge covers with door switches were broken and missing a screw each. With screws missing door switches are jumping back and forth continuously from open/closed. Recommend replacing both hinge covers with door switches and screws. Office to reschedule. ; ordrng 1 W11225850 (Cover) and 1 W10819301 (Cover) and 4 WP98165 (Screws)s

Arrived on site for vent hood light not coming on. I spoke to the customer and found out the lights are dim. I found both lights dim and coming on when the control is toggled. I am ordering a transformer to complete the repair. The office will reschedule.; ordrng 1 W11282989 (Transformer) and 1 W11354834 (Control)

"Arrived on site for dishwasher control not responding to commands . Ran diagnostics and got 2-1 &5-1error codes . Delay wash button is not responding at all , other buttons are responding after several attempts. Ordering UI and door seal . Latch if needed . No water leaks detected at time of service. Call to set return ; ordrng 1 W10905154 (Ui) and 1 W10653840 (Latch) and 1 Autho and 1 W11050927 (Door seal)"

Arrived on site to diagnose a refrigerator that is not cooling. Found compressor not starting and replaced start device. No change in operation and compressor will need to be replaced to complete repairs. SW ordering parts and office to set return appointment. ; ordrng 1 R600 (Sw ordering parts.)

Arrived onsite for dishwasher that is not drying dishes properly. Upon inspection I found that then cx was not using rinse aid which will hinder the drying performance of the unit. I advised cx to start use rinse aid then I ran a diagnostics cycle and found the unit operating as designed but I noticed some heat transfer happening into the countertop. Which lead me to find that the shield/insulation was missing. I am ordering the shield as it will help keep the heat inside the tub helping the dryer performance of the unit. Office to reschedule.; ordrng 1 W10896113 (SHIELD)

Arrived onsite for dishwasher that is not drying dishes properly. Upon inspection I found that then cx was not using rinse aid which will hinder the drying performance of the unit. I advised cx to start use rinse aid then I ran a diagnostics cycle and found the unit operating as designed but I noticed some heat transfer happening into the countertop. Which lead me to find that the shield/insulation was missing. I am ordering the shield as it will help keep the heat inside the tub helping the dryer performance of the unit. Office to reschedule.; ordrng 1 W10896113 (SHIELD)

"Arrived to inspect noise. I found the FC evaporator motor/fan was intermittently making a rattle and will require replacement. During inspection I found the left RC door was warped over 5/16 in, from top to bottom and will require replacement. Office to order parts and contact the CX for return service. No leaks observed during service. ; ordrng 1 W11518736 (LH RC Door, SS) and 1 WP67006337 (Fan) and 1 W11578030 (Evap Motor)"

Arrived onsite for for a MW with no power. Upon inspection I found good power at the plug but no power at the control. I check the fuse and found that it had blown. I am ordering 2 fuses just in case. And set return to 08/11/22.; ordrng 2 W10138793 (Fuse)s

"Arrived on site for dishwasher not cleaning the dishes, I inspected the unit and work area. I found fault code F1e1 pilot stuck open. I ran a diagnostics cycle and found the unit filling with water and the wash motor coming on. I gained access to the control and found the unit reviving proper voltage. I ran the unit in normal operation and found it filling and the wash motor coming on. I am ordering a control to complete the repair, as the pilot relay is intermittently working. The office will reschedule when we have eta on the part. ; ordrng 1 W11305308 (Control)"

"Arrived on site for washing machine not working. I inspected the unit and work area. I found fault codes F3e1 pressure system failure, F9e1 long drain, f7e5 shifter fault. I gained access to the gearcase and found the lower harness damaged. I repaired the harness. And put the unit through a diagnostics cycle, I found the unit not shifting or draining, I found the control not sending proper voltage. We will return with the control and harness to repair the unit. The office will reschedule.; ordrng 1 W11545744 (Harness) and 1 W11399437 (Drain pump)"

"Arrived on site for microwave, inspected unit and work area. CX explained screen sometimes it doesnt work and also loud noises. I tested unit and found the mag making humming noises. I will be ordering the control with screen and also replacing the mag all at once. Office to reschedule CX for 08/18/22 AM, CX is requesting for VH ONLY. ; ordrng 1 W11545876 (Control)"

Arrived on site and inspected trash compactor and found doorhandle points did not match with door panel. Sent pictures of measurements to DW and will order a new one.; ordrng 1 9872187S (Door panel) and 1 W10318877 (Handle spacer) and 1 W10242600 (Handle assembly)

Arrived onsite for LIGHT OUT IN FRIDGE COMPARTMENT. Upon arrival inspected unit and found top light module in RC is out. Inspected switches and are ok. Need to order module. Office to reschedule ; ordrng 1 W11602886 (Module)

Arrived on site to diagnose a refrigerator that is not producing ice. Found unit not registering empty bin. Issue caused by ir controls or ui or possibly both. Office to have repairs authorized and set return appointment. ; ordrng 1 W10898445 (Ir control) and 1 W10870822 (Ir control) and 1 W10864261 (Ui kit)

Was moved to apartment 3034F7-EA motor disconnected . Test unit on spin. Seems like motor tries to spin but makes like a metallic sound . Spoke with SW and after series of test on stator Recommend replacement of stator. Also ordering rotor and harnes. And returning with control . SW is ordering harness.Office to reschedule ; ordrng 1 W11354541 (Stator) and 1 W11314361 (Rotor)

"Arrived on site to inspect dishwasher rack issues. Upon further inspection, I found the upper rack right rear rub wheels were missing. Also found the right track damaged. I placed the unit in diagnostics showing F4E3 error code. Cleared the code and continued with testing and found the unit not getting water due to the water source being turned off. Turned water on and continued with testing. Unit is operating as designed and motor sounds good/strong. I am ordering the tub wheels and track and scheduled return service for 08/11/22. No water leaks observed during service.; ordrng 2 WP8575897 (Tub wheel)s and 1 WP3385089 (Right track)"

"Arrived on site to inspect venthood noises. Upon further inspection, I tested the unit and found in medium and high speeds, the wheels sound slide, it is rubbing on something. Removed the blower motor/wheel assembly and found the blower wheel is cracked. I found the part prescreened for today was damaged in the box. I am ordering the blower wheel and office to schedule return service due to the availability of parts. Unit left unplugged for safety.; ordrng 1 W11099714 (Blower wheel)"

"Arrived on site to inspect cooktop error codes. Upon further inspection, I found the unit display showing F47. Following the service pointer #W10556232, the unit module will need to be replaced. I am ordering the module and office to schedule return service due to the availability of the part. ; ordrng 1 W10857232 (Module)"

"Arrived on site for not dispensing ice. Removed container tested impeller found shaft on motor stripped unit will need motor,impeller,spacer and divider ordering parts. ; ordrng 1 W11310391 (Motor) and 1 W11378860 (Spacer)"

"Arrived on site for no cool and lights. Diagnosed defective freezer led module,led replacement covered by service pointer. Compressor and fans running,removed both covers ran diagnostics test 4 no frost forming on either evaporator found small trace of dye on fresh food evaporator ordering compressor and evaporator repair covered by manufacture sealed system warranty. Customer will need to have unit removed from enclosure at time of repair visit picture uploaded; ordrng 1 W11601310 (Led) and 1 W10832994 (Compressor) and 1 W11575003 (Valve) and 1 W11492867 (Evaporator) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)"

"Arrived on site to test unit for no heat In oven, tested unit found good voltage at terminal block bake and broil elements are good as well, but not receiving voltage to elements, will need control to fix issue, ordering control, office to reschedule ; ordrng 1 W11567348 (Control)"