Near Round Rock, TX 78665
Al
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB01 Arrived to inspect lights inside unit not working.Confirmed the complaint and removed and replaced both lights inside the unit.Reassembled the unit and unit began operating as designed.All lights now work.All water lines were dry at the end of service.Job complete
Near Austin, TX 78702
Wesley
Job Details: 07/23/2019
DRYER MAYTAG MEDB835DW4 arrived on site and called techline about concern of not drying well. Changed dryness level setting to level 4 after verifying all other functions are operating properly. No error codes. Unit airflow is clear.
Near Austin, TX 78741
Robert
Job Details: 07/23/2019
REFRIGERATOR UNKNOWN GARF30FDGB00 Arrived on job for complaints of temperature warm. Found evaporator frosted. Removed ice and found thermistor not attached to evaporator. Replaced thermistor and secure with zip tie.
Near Georgetown, TX 78633
Lou
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "arrived on site to inspect refrigerator ice maker not functioning and leaking water. Upon further inspection, I found that the ice maker tray was tilted to the side allowing water to spill when dispensed. I tested the ice maker and it harvested as designed but the tray will not finish harvest and continues to lean to one side. I removed and replaced the ice maker and tested and it operated as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL WDF320PADS3 "arrived on site to inset dishwasher door issues. Upon further inspection, I found that the door only opens 1/2 way. I found that the left friction pad was missing and when opening the door, the bushing gets caught on the tub and the door won’t open all the way. Also found that the right side pad was torn. I removed and replaced both friction pads and tested the unit. Door opened all the way and unit operated as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit is not working. Tested the unit and found the drain is grinding noise and not draining. Replaced the drain pump and tested the unit. Found the actuator is also defective. Replaced the actuator and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/23/2019
MICROWAVE FRIGIDAIRE FFMV1645TS Arrived on site for the unit fan will not turn on. Tested the unit and found the fan motor is extremely hot and it affected the control board as well. Replace the fan motor and control board and tested the unit. Unit works properly and job complete.
Near Austin, TX 78732
Paul
Job Details: 07/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for the refrigerator with the dispenser tray peeling. I found the face of the dispenser tray with spider cracks in it. I replaced the tray. Call complete.
Near Georgetown, TX 78633
Jonathan
Job Details: 07/23/2019
COOKTOP JENN-AIR JGD8130ADS "Arrived on site for cooktop with built in down daft front burner not lightning and down draft exhaust not tied in to venting. Performed diagnostics and tested burner. Found burner sparkling. Removed cartridge assembly to gain access to burner. Found burner rusted out and allowing gas to escape before reaching orifice. Will need to replace burner to repair. Found exhaust not tied in with venting. Removed failed burner and installed new. Tested operation, tested all burn and down daft CFM. Found all tested good.
Near Austin, TX 78745
Luis
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL GB9FHDXWS09 Arrived on site for no cool in fresh food found unit not entering defrost diagnosed faulty main control. Defrosted evaporator replaced defrost bimetal and main control powered unit on checked air flow to fresh food good. ; used 1 WPW10165425 (BIMETAL) from stock
Near Round Rock, TX 78665
Al
Job Details: 07/23/2019
WASHER MAYTAG MVWC425BW0 Arrived to inspect washer noises.Confirmed the complaint and removed the cover from underneath the unit and noticed the screw holding the cam was loose.Re tightened the screw.Tested unit and unit tested as designed.All water lines were dry at the end of service Job complete
Near Salado, TX 76571
Arthur B.
Job Details: 07/23/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for customer complaint of ice machine not coming on. Tested unit and found external drain pump DOA. Removed and replaced drain pump. Assembled and tested. Unit now comes on as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78734
Paul
Job Details: 07/23/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite for the dryer with the inlet grille damaged. Ms stated she has had multiple sheets and some clothing get ripped. I found a sharp barb on the perforated part of the heater box. I replaced the box and tested the dryer. The unit is working as designed. Call complete.
Near Leander, TX 78641
James
Job Details: 07/23/2019
MICROWAVE WHIRLPOOL WMH31017HB0 Arrived on site and tested operation. I found bulbs had failed and socket burned up. I also found a piece of the chipset for the control had come off. Installed new control and socket. Tested operation and found unit working properly. Job complete
Near Austin, TX 78702
Wesley
Job Details: 07/23/2019
RANGE KITCHENAID KSGG700ESS1 Arrived on site and found dented cooktop. Repaired by replacing cooktop. All checks good.
Near Austin, TX 78737
Luis
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no ice. Found small amount of ice in bin. Ran diagnostics all test passed no errors on icemaker ran harvest test,ice dumped ran fill test passed. Powered unit back on checked temp in freezer good reading 5° adjusted settings in diagnostics for defrost."
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/23/2019
REFRIGERATOR KITCHENAID KRFF507HWH00 Arrived on site to replace the rail mullion due to not heating. Replace the parts and tested the unit. Do you know works properly and all water connections were dry at the time of service.
Near Austin, TX 78746
Andy
Job Details: 07/23/2019
WASHER WHIRLPOOL MHW3505FW1 Arrived on site for washer not operating properly. Spoke with customer and found unit is under warranty. (See SD-QuickPic) Tested and inspected unit and found failed WL switch as well as clogged drain pump. Removed failed part and replaced with new. Unclogged drain pump. Tested unit and all operations are normal. No water leaks present at time of service.
Near Spicewood, TX 78669
Luis
Job Details: 07/23/2019
REFRIGERATOR LG LFXC24796S /00 "Arrived on site to install compressor. Installed new compressor,ran software update to unit vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.
Near Austin, TX 78739
Luis
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for damaged fill tube. Installed new fill tube assembly ran diagnostics water flowing through fill tube.
Near Austin, TX 78702
Wesley
Job Details: 07/23/2019
DRYER MAYTAG MGDC465HW0 Arrived on site and removed screw from dryer drum tread and now unit is operating as designed.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of French door refrigerator making humming noise when running. Removed ice bin and could hear noise from icebox fan. Removed ice maker assembly and found ice scrapping fan blades.Removed ice build up and reassembled.Fan now moves quietly as intended. No other issues found.
Near Cedar Park, TX 78613
Lou
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to install previously diagnosed and ordered part. Due to the UI not functioning properly and having it replaced once, I removed and replaced the left FC door. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."
Near Hutto, TX 78634
Steve C.
Job Details: 07/23/2019
DRYER AMANA NGD4655EW2 Arrived on site for the unit is not drying the clothes. Found all connections and fuses check good. Replaced the timer and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/23/2019
RANGE GE DJDJDJDJDE Arrive to repair unit for door gasket not fitting properly. Properly installed door gasket to form per manufactures specifications.
Near Georgetown, TX 78628
Joel G.
Job Details: 07/23/2019
WASHER LG WT7600HKA "Arrived on site to install parts ordered by previous tech. Replaced, ran diags and verified operations. Verified no water leaks at time of svc call. Drain is secure."
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/23/2019
OVEN WHIRLPOOL WODA7EC0HZ01 Arrived on site to repair unit that does not keep correct time and does not acknowledge that the meat probe has been installed in either oven. Removed and replaced control panel. Both failed operations now work properly.
Near Austin, TX 78745
Leonardo
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not spraying it. Replaced sump and motor, Test unit after replacing motor and unit test good no leaks present at this time.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/23/2019
WASHER MAYTAG MHW5500FC1 "Arrived on site to diagnose washer LOFL error codes. Found water shut off to the washer. Ran diags and verified operations. Water was on at main valve but not at secondary valve customer has attached to hoses. Ran diags, verified operations and verified operation in normal mode also. Drain secure. No water leaks detected."
Near Killeen, TX 76549
Arthur B.
Job Details: 07/23/2019
WASHER MAYTAG MVWB765FC2 Arrived onsite for customer complaint of top load washer taking too long to wash. Ran diagnostics and found F8E1 (Long Fill). Found cold water valve not opening. Removed and replaced valve. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
James
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and tested operation. I found ice maker fill trough frozen solid and water freezing in ice bing. Installed new ice maker and tested operation. Unit working properly. Job complete
Near Round Rock, TX 78665
Al
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW8500DC0 Arrived to inspect washer making grinding noise.Confirmed the complaint and removed and replaced the gear case.Reassembled and unit tested as designed.All water lines were dry at the end of service.Customer satisfied Job complete
Near Austin, TX 78737
Leonardo
Job Details: 07/23/2019
COOKTOP KITCHENAID KICU569XSS Arrived on site to test unit for unit clicking when center burner and right front burner are on. Test unit and unit test good. Advised customer that center burner shares power with the outside burner. So if both burner are on the burner will turn on and off to share power job complete.
Near Burnet, TX 78611
Cliff
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Found unit pushed too far back in cabinet enclosure causing waterline to kink. Repositioned refrigerator and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Lou
Job Details: 07/23/2019
DISHWASHER MAYTAG MDB4949SDM3 "arrived on site to inspect dishwasher noises. Upon further inspection, I placed the unit in diagnostics and tested sowing no error codes. When the motor came on, it began to make a loud screeching noise. I removed and replaced the sump/motor assembly and retested. Unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Buda, TX 78610
Leonardo
Job Details: 07/23/2019
MICROWAVE WHIRLPOOL IBMS1455DS01 Arrived on site to test unit for start butting not working. Removed button and found broken button. Replaced button test unit and unit test good job complete.
Near Pflugerville, TX 78660
Al
Job Details: 07/23/2019
WASHER WHIRLPOOL NTW4516FW2 Arrived to inspect no power issues.Confirmed the complaint and removed and replaced the control.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Job complete
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose dishwasher loose handle and door making sound when its opening and closing. I tightened set screw down on handle and is fine now. Sound is from friction pads that allow door to be opened easier and rubs on hinges to prevent door from slamming open. All is normal and dishwasher is aligned just fine, see pics. No leaks detected."
Near Round Rock, TX 78665
Al
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to install previously ordered part.Removed and replaced the filter cover.Unit now works as designed.
Near Lakeway, TX 78734
Paul
Job Details: 07/23/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite for the dryer with a burning smell. Ms stated it was making a bad burning smell and it was very noisy. I found some plastic tooth picks had gotten it the blower causing the smell and part of the noise. I found the felt on the rear of the dryer had gotten twisted probably when the drum was installed causing the rest of the noise the customer was hearing. I removed the tooth picks and straightened the felt on the drum. The unit is quiet and is working as designed. Call complete.
Near Hutto, TX 78634
Steve C.
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit is leaking water. Found the gasket on the left side bottom corner was pushed out.Tucked the gasket back into the tub and tested unit. Unit working properly and all water connection or drawing at the time of service.
Near Dripping Springs, TX 78620
Robert
Job Details: 07/23/2019
VENTHOOD WHIRLPOOL WVU37UC6FS0 Arrived on job for complaints of air flow concern. Test air flow all good.
Near Austin, TX 78732
Paul
Job Details: 07/23/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not agitating. I found the actuator arm broken. I found the shifter in the cam smooth and working as designed. I also found coins in and under the wash plate. The actuator needs to be replaced. I replaced the actuator and removed the coins. I tested the unit and it is working as designed. Call complete.
Near Round Rock, TX 78665
Al
Job Details: 07/22/2019
DRYER WHIRLPOOL WED4815EW Arrived to inspect dryer tripping the breaker.Turned unit on as customer added wet clothes to the unit.Unit never tripped the breaker.Customer will seek an electrician for repair to the outlet.Called Whirlpool Tech line and spoke with Steve at tech line SR #7725394687.Job complete Couldn’t duplicate the issue.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/22/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site to diagnose an oven that is making unusual noise. Found convection fan blade and ballast causing abnormal vibration. Reshaped and reset fan blade to proper position and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78746
Andy
Job Details: 07/22/2019
REFRIGERATOR GE TPX24BRYAWW Arrived on site for refrigerator leaking. Tested and inspected unit and found failed water line and grommet. turned water off at wall to stop leaking until return trip. No water leaks present at time of service. ; ordrng 1 WR2X9245 (WATER TUBE )
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/22/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site unit is overheating. Customer advised when using the unit the door handle and all the cooktop knobs gets extremely hot. Oven door temperatures are manufactured within UL & CSA standards for safety.
Near Georgetown, TX 78633
Jonathan
Job Details: 07/22/2019
REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived onsite for refrigerator not making ice, performed diagnostics found ice maker turned off. Instructed customer on ice maker operation. Confirmed ice maker did cycle once turned to the on position. Monitored cycle found ice maker was working"
Near Pflugerville, TX 78660
Al
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRS3218DHM01 Arrived to inspect side by side not producing ice.Con the customer complaint.Jumped ice maker and unit began rotating.Unit filled with water as well.Unit works as designed.All water lines were dry at the end of service.Temperatures inside customers home were extremely hot due to AC not working properly.Job complete
Near Killeen, TX 76542
Arthur B.
Job Details: 07/22/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived onsite for customer complaint of OTR microwave displays turns off intermittently. Confirmed issue. Removed and replaced control assembly. Reassembled and tested. Unit works as designed.
Near Austin, TX 78748
Robert
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job for complaints of not cooling and lights not working. Found thermostat for freezer shutting off too soon moved further from heater to allow more time in defrost. All switches test good will need control for lights. ; ordrng 1 W10830288 (cntrl-elec)
Near , TX 78605
Cliff
Job Details: 07/22/2019
OVEN WHIRLPOOL WFE515S0ES2 Arrived on site to diagnose an oven that is throwing an error code. Found F5 you want to ever saved in control indicating latch not operating. Tested unit and found no mechanical failures with latch assembly. And reinstall gasket has several clips had come out of mounting area. All is working properly at this time and no further repairs are needed.
Near San Marcos, TX 78666
Leonardo
Job Details: 07/22/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for unit not turning on. Test power and found power was correct at outlet. Found power cord had loose connections. Removed side panel secured power cord connection test unit and unit test good job complete. No leaks present at this time.
Near Austin, TX 78721
Joseph C.
Job Details: 07/22/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for “no heat” complaint. Inspected unit and found heater burned out. Removed and replaced heater. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78721
Joseph C.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for “moisture between doors” complaint. Inspected unit and found gaps between liner and cabinet. Applied adhesive to gap areas. Unit tests good. No leaks detected, at time of service."
Near Kyle, TX 78640
Robert
Job Details: 07/22/2019
FREEZER FRIGIDAIRE FFFH17F2QWB Arrived on job for complaints of not cooling. Found defrost timer not advancing out of defrost on time.
Near Sunset Valley, TX 78745
Luis
Job Details: 07/22/2019
ICE MACHINE KITCHENAID KUIC15NRTS2 Arrived on site for no ice. Removed cover found broken wire to grid cutter. Ran diagnostics weak water flow to reservoir diagnosed unit will need grid cutter and valve. Installed new valve and grid cutter ran diagnostics good water flow unit passed all other test.
Near Dripping Springs, TX 78620
Luis
Job Details: 07/22/2019
RANGE KITCHENAID KODE500ESS02 Arrived on site for paint chipping. Customer provided two pieces of chipped paint that was found in upper oven. Removed broil
Near Cedar Park, TX 78613
Lou
Job Details: 07/22/2019
DISHWASHER KITCHENAID KDTE304GPS0 "arrived on site to inspect dishwasher not not closing. Upon further inspection, I found the unit uninstalled and pulled out a little ways. I found that the mounting brackets were cut too short and it couldn’t be mounted to the cabinets. Also, the left upper corner of the door was rubbing due to the installation not done correctly. Using the prescreened brackets I have, I measured them out and cut off the ends. I lowered the wheels in the back of the unit and re-installed the unit and leveled it. Tested the unit and it operated as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Tyler B.
Job Details: 07/22/2019
WASHER AMANA NTW4516FW3 "Arrived on site for not starting, found latch faulty replaced latch and tested good. No leaks on site"
Near Killeen, TX 76549
Arthur B.
Job Details: 07/22/2019
MICROWAVE WHIRLPOOL WMH1162XVB2 Arrived onsite for customer complaint of OTR microwave shorting our light bulb when switch is turned on and making popping noise. Tested unit found light switch relay in board is what making the popping. Advised customer of findings. Unit will need new control board assembly.
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/22/2019
RANGE AMANA AGR5330BAS3 Arrived on site to replace the lightbulb due to not turning on. Replaced The lightbulb and tested the unit. Unit working properly and no gas leak present.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/22/2019
WASHER WHIRLPOOL WFW70HEBW0 Removed and replaced leaking pressure hose. Tested unit at all operations are normal and there are no water leaks
Near Austin, TX 78732
Paul
Job Details: 07/22/2019
OVEN KITCHENAID KEBS107SSS00 Arrived onsite for the oven not working at all after a self clean. I replaced the TOD and tested the unit. The unit is working as designed.
Near Austin, TX 78746
Leonardo
Job Details: 07/22/2019
OVEN KITCHENAID KEBK206BSS01 Arrived on site to test unit for upper and lower oven over heating. Test unit and found upper oven average temp at 358 when set at 350. Calibrated oven -5 degrees. Lower oven average temp at 359 when set at 350. Calibrated oven to -10 degrees job complete.
Near Georgetown, TX 78633
Joel G.
Job Details: 07/22/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to diagnose dishwasher not filling with water. Ran diags and verified valve activated but not filling. Found screen on valve severely plugged up with a gummy substance. Cleared and verified operations and no leaks.
Near Temple, TX 76502
Arthur B.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for customer complaint of 4 door refrigerator not making enough ice and not cooling properly. Ran test 34 and found ice box fan not moving. Also found UI LEDs dim and I sound. Found unit will need new UI to complete repair. All water connections were dry at time of service.; ordrng 1 W10848301 (cntrl-elec UI)
Near Austin, TX 78721
Joseph C.
Job Details: 07/22/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for “F3E1 error code and door will not shut” complaint. Inspected unit and found water level switch and door latch to be faulty. Removed and replaced water level switch and door latch. Tested unit. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78752
Joseph C.
Job Details: 07/22/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for “not completing cycles” complaint. Inspected unit and found drain line inserted too far into standpipe and coins between impeller and basket. Removed coins and adjusted standpipe to 4-4.5” from opening of standpipe. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78738
Luis
Job Details: 07/22/2019
ICE MACHINE WHIRLPOOL KUIC15NLTS2 Arrived on site for no ice and loud noise. Ran diagnostics found no water entering reservoir loud noise due to no water in pump. Unit passed all other diagnostic test. Installed new valve powered unit on ran diagnostics all test passed.
Near Austin, TX 78737
Robert
Job Details: 07/22/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of sheet damaged in washer. Found high speed spin damaged sheets instructed customer to run low spin speed settings.
Near Kingsland, TX 78639
Cliff
Job Details: 07/22/2019
DISHWASHER WHIRLPOOL KDTE704DSS1 Arrived on site to diagnose a dishwasher that will not turn on. Tested unit and found main control and control panel both shorted. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/22/2019
COOKTOP WHIRLPOOL WFE381LVQ0
Near Austin, TX 78717
Lou
Job Details: 07/22/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to inspect refrigerator temps & ice maker. Upon further inspection, I tested temps in the FC=12 degrees and RC=49 degrees. Customer advised this has happened in the past and according to the notes in SD-Mobile, it’s occurred several times. I removed the lower vegetables pantry and found a large block of ice on the RC evaporator/cover. I advised the customer that they would need to defrost the unit before I could move any further due to possible damage to the Evap cover and evaporator if I removed the cover now. Customer signed the Waiver of damages from defrosting refrigerator and I advised to place towels around the unit to catch any water that leaks out of the unit. I will return with the prescreened parts and am ordering the UI control.No water leaks observed during service.; ordrng 1 W11039890 (cntrl-elec)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/22/2019
DISHWASHER KITCHENAID KUDS30FXSS9 Arrived on site to repair unit for upper rack falling down. Removed upper rack and installed new adjuster kit. All operations are normal and all water connections are dry.
Near Leander, TX 78641
James
Job Details: 07/22/2019
WASHER LG WT5170HV Arrived on site and installed new control. Ran diagnostics and found unit working properly. Job complete
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for the unit is not making ice. Tested the unit in diagnostics and received error code E5 for the ice maker. Found the icemaker will fill and rotate but the icemaker for thermistor has shorted. The unit will need a new icemaker.; ordrng 1 WPW10764668 (ice maker)
Near Austin, TX 78741
Robert
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on job for complaints of noise and freezing temperatures. Found damper not closing properly and causing noise and temperature issues. Replaced damper. No leaks detected at time of service.
Near Granite Shoals, TX 78654
Cliff
Job Details: 07/22/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator with a handle that will not tighten. Tested unit and found mounting post for handle loose. Tighten mounting posts for freezer handle and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near , TX 78611
Cliff
Job Details: 07/22/2019
COOKTOP WHIRLPOOL WCG51US6DS00 Arrived on site to diagnose a gas cooktop that was sparking igniters by itself. Found no mechanical failures with unit at this time. Advised homeowner most likely moisture had entered ignition switches causing electrical contact to activate spark modules and as moisture is now evaporator unit is working properly and all repairs are needed.
Near Cedar Park, TX 78613
Lou
Job Details: 07/22/2019
DISHWASHER WHIRLPOOL WDF320PADS3 "arrived on site to inset dishwasher door issues. Upon further inspection, I found that the door only opens 1/2 way. I found that the left friction pad was missing and when opening the door, the bushing gets caught on the tub and the door won’t open all the way. Also found that the right side pad was torn. I removed and replaced both friction pads and tested the unit. Door opened all the way and unit operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Lou
Job Details: 07/22/2019
DISHWASHER KITCHENAID KUDS30FXSS8 "arrived on site to install previously diagnosed and ordered parts. Due to the unit not dispensing water, the float and hosing were ordered. I removed and replaced both and tested. Unit operated as designed.No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Jonathan
Job Details: 07/22/2019
COOKTOP JENN-AIR JGD8130ADS "Arrived on site for cooktop with built in down daft front burner not lightning and down draft exhaust not tied in to venting. Performed diagnostics and tested burner. Found burner sparkling. Removed cartridge assembly to gain access to burner. Found burner rusted out and allowing gas to escape before reaching orifice. Will need to replace burner to repair. Found exhaust not tied in with venting. Removed failed burner and installed new. Tested operation, tested all burn and down daft CFM. Found all tested good.
Near Liberty Hill, TX 78642
James
Job Details: 07/22/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site and found unit with f3 error. Checked connections to oven sensor and found harness not connected to control. Plugged harness in and tested. Unit working properly. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 07/22/2019
WASHER MAYTAG MVWB835DW5 Arrived on site and tested operation. I found that the cold water valve is not closing causing water to drip into tub constantly. Installed new valve and found corrosion in hot water valve connection. Inspected fill hoses and found corrosion in hot water hose fitting. Instructed customer that the hoses should be replaced due to the corrosion causing a leak that is evident on rear of unit that has been happening prior to service. Water is turned off to unit due to leaking hoses. Job complete
Near Hutto, TX 78634
Steve C.
Job Details: 07/22/2019
WASHER WHIRLPOOL WET4124HW0 Arrived on site for the unit washer will not turn on. Found the dryer is working properly. There is a voltage to the control board but the control board will not turn on. Found the control board is defective. Replace the control board and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Dripping Springs, TX 78620
Robert
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job for complaints of frost. Adjusted hinges on freezer but will need gasket for icemaker door. ; ordrng 1 W10853439 (gasket)
Near Georgetown, TX 78628
Joel G.
Job Details: 07/22/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site to diagnose fridge leaking and making noise. Found ff defrost issue and ice maker splashing water over when it fills. Found heavy amount of condensation on the back exterior wall. Temp where condensation builds up is 57 degs and where it doesn’t, it’s 81 degs. Called source, spoke w/ Steve, says that after taking care of ff defrost issue, it will stop condensation from building up. file#7725393290. Will need unit defrosted so we can make repair. Waiver signed for defrost. Will leave unit unplugged.; ordrng 1 W10816480 (fitting)"
Near Austin, TX 78702
Wesley
Job Details: 07/22/2019
DRYER MAYTAG MEDB835DW4 arrived on site and called techline about concern of not drying well. Changed dryness level setting to level 4 after verifying all other functions are operating properly. No error codes. Unit airflow is clear.
Near Austin, TX 78730
Tyler B.
Job Details: 07/22/2019
WASHER GE GFW450SSMWW "Arrived on site for unit with loose basket. Found basket titled back, found rear shocks had popped out, was able to replace 2 back shocks. Tested unit and unit tested good. No further damage found. No leaks on site"
Near Georgetown, TX 78626
Jonathan
Job Details: 07/22/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher not drying dishes. Inspected work area and insulation. Performed diagnostics mode, no errors codes. Monitored test cycle and measured amp draw to element, found 6.5 amps to element. Tested for hot temperatures on element at end of test cycle. Spoke with customer on user care guide."
Near Georgetown, TX 78633
Jonathan
Job Details: 07/22/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for ice machine not producing ice. Performed diagnostics mode and tested operation. Found all operating. Found broken grid cutter. Will need cutter to repair. ; ordrng 1 SEENOTE (AFTER 12) and 1 W10783275 (grid-cuttr)"
Near Austin, TX 78732
Paul
Job Details: 07/22/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for the refrigerator with the dispenser tray peeling. I found the face of the dispenser tray with spider cracks in it. I replaced the tray. Call complete.
Near Georgetown, TX 78633
Joel G.
Job Details: 07/22/2019
REFRIGERATOR LG LFX25974SW/05 "Arrived on site to diagnose fridge condensation on top of ice room compartment and not making ice. 15 degs in frz, 24 degs in ice room and 36 degs in ff side. Good frost pattern on evap indicating electronic issue. Called source, spoke w/ Terrance, says main board is faulty after doing checks on it, not allowing unit to keep temp. Gave me part number. Unit will also need ice room door gasket. No leaks detected and customer will take care of condensation that is forming while repair gets taken care of."
Near Buda, TX 78610
Leonardo
Job Details: 07/22/2019
COOKTOP WHIRLPOOL WEE510S0FW0 Arrived on site to test unit for bake or broiler not working. Test power and unit getting correct power and fuse checked good. Heck board and found board. Will need to order new control board W10894098. Office to reschedule ; ordrng 1 W10894098 (CONTROL BOARD )
Near Round Rock, TX 78665
Al
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB01 Arrived to inspect lights inside unit not working.Confirmed the complaint and removed and replaced both lights inside the unit.Reassembled the unit and unit began operating as designed.All lights now work.All water lines were dry at the end of service.Job complete
Near Hutto, TX 78634
Tyler B.
Job Details: 07/22/2019
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for unit making vibrating noise and creek noise when opening door. Found creek noise to come from Metal base found bolt loose, tighter and creek noise is gone. Found vibrating noise from cardboard bottom, customer confirmed that is the noise. Corrected with van stock noise pads. No leaks on site"
Near Georgetown, TX 78633
Lou
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "arrived on site to inspect refrigerator ice maker not functioning and leaking water. Upon further inspection, I found that the ice maker tray was tilted to the side allowing water to spill when dispensed. I tested the ice maker and it harvested as designed but the tray will not finish harvest and continues to lean to one side. I removed and replaced the ice maker and tested and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78744
Leonardo
Job Details: 07/22/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for condensation inside the u it. Test unit and found damper installed correctly on unit. Found hot air coming from outside vent temp at 92°.called techline and they said it will be normal if hot air is coming from the outside and customer inside of house at 71° File#7725400406
Near Kingsland, TX 78639
Cliff
Job Details: 07/22/2019
DRYER GE GTD45EASJ0WS Arrived on site to diagnose a dryer that will not continue to run. Found a broken belt in unit. Belt will need to be replaced to complete repairs..; ordrng 1 WE12M29 (BELT)