Service History 706

Near Nolanville, TX 76559
Al
Job Details: 10/28/2019
WASHER MAYTAG MVWB765FW2 "Called Whirlpool Tech line and spoke with ANDREW (SR7726201551)Advised tech of history on the washer.Advised the sounds customer hears are completely normal sounds a unit.Unit didn’t make any abnormal sounds when tested in diagnostics test mode.I returned back inside to her washer and free spun he basket, both directions, and unit never made and odd noises.Customer told to contact Maytag for further details on possible outcome.No parts installed on this date.All water lines were dry at the end of service.Job complete"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Arrived onsite to remove and replaced LH door on French door refrigerator from my prior visit diagnostics. Removed and replaced door. Reassembled. Tested features. All now work as designed. No other issues found. All water connections were dry at time of service.
Near Dripping Springs, TX 78620
Kevin
Job Details: 10/28/2019
VENTHOOD UNKNOWN WVW51UC6FS2 Arrived on site to install control buttons and found new part is damaged in box. Took one picture of damage will need to re-order control.; ordrng 2 W11328754 (CONTROL )s
Near Austin, TX 78749
Luis
Job Details: 10/28/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for cooling issue in fresh food. Checked temp from bottle of water,temp reading 45° called tech support ran diagnostics,thermistor reading 32° checked thermistor reading at control,resistance fluctuating per tech support need to replace evaporator cover that includes both thermistors. File #7726212355; ordrng 1 W11359773 (EVAP COVER)"
Near Buda, TX 78610
Robert
Job Details: 10/28/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on job to test unit for scrapping noise. Tested unit, found that support rollers where grinding, replaced support rollers. Tested unit, unit test good. Job complete"
Near Leander, TX 78641
Tyler B.
Job Details: 10/28/2019
DRYER WHIRLPOOL MEDB850YG0 "Arrived onsite for dryer screeching, confirmed issue and replaced all wheels belt and pulley from repair kit and tested good
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/28/2019
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for unit with door switch fault, replaced switches and tetsed goodswitcheS
Near Dripping Springs, TX 78620
Kevin
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site and found dishwasher will fill and drain but not wash, replaced control board and washer will still not run, replaced wash motor and dishwasher is now operating normally. No water leaks from connections at time of service, job complete"
Near Kingsbury, TX 78638
Robert
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived onsite to replace main control board. Changed main control board. Found that the wire to the heater hose was damaged. Replacement heater hose was damaged in the attempt to replace hose.Office to reschedule ; ordrng 1 W11254957 (LEFT DOOR)
Near Austin, TX 78705
Wesley
Job Details: 10/28/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived onnsite and found airtrap erroring due to soap scum. Cleared out and reset. Now unit is operating as designed.
Near Austin, TX 78733
Scott
Job Details: 10/28/2019
COOKTOP WHIRLPOOL KFGS366VSS01
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/28/2019
DRYER MAYTAG MED8200FC2 "Arrived on site for leaving water on clothes and door, found cutoff popped due to blocked vent"
Near Dripping Springs, TX 78620
Kevin
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and inspected dishwasher and found customers concern is water left behind on walls and ceilings after a cycle. Explained that this is normal it is condensation after the heating cycle has stopped. No water leaks from connections at time of service, job complete"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/28/2019
DRYER WHIRLPOOL MEDB835DW4 Arrived onsite. Customer advised unit is working at this time and no further work performed.
Near Austin, TX 78738
Luis
Job Details: 10/28/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site for no cool diagnosed leak at aluminum fresh food evaporator. Removed evaporator installed updated fresh food evaporator secured thermistor to correct location on suction line using foil tape and a zip. Replaced compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. ordrng 1 CNOTE (SEE STICKY NOTE)
Near Round Rock, TX 78681
David
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install previously diagnosed parts. Installed 2 new freezer bins. Tested functional and all is working as designed, call complete."
Near Georgetown, TX 78633
David
Job Details: 10/28/2019
REFRIGERATOR FRIGIDAIRE FRS26R4CBB "Arrived on site to diagnose a refrigerator that had leaked from the freezer side. Arrived and found unit pulled out but it has not repeated the issue. Removed back panel and checked for proper fan operation and to make sure there were no drainage clogs. Compressor is on and no failures were found in back. Removed panel in FC to check for defrost issue. Evap is completely dry and items in FC are completely frozen as normal. All items appear to be working as designed at this time.
Near Austin, TX 78731
Andy
Job Details: 10/28/2019
DRYER ESTATE EED4400SQ0 Arrived on site for dryer no operations. Tested and inspected unit and found failed door switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time. Customer paid in full by check.
Near Austin, TX 78758
David
Job Details: 10/28/2019
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previously diagnosed parts. Installed new range cooktop and front control panel cover. Rested unit and all is working as designed. Call complete.
Near Georgetown, TX 78628
David
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "arrived on site to diagnose a refrigerator that had ice build up under the bottom freezer bin. Performed diagnostics and found sensors testing good. Removed bins from freezer and checked Evap for frost buildup. Found huge slab of ice on bottom of unit, and Evap,cover frozen to bottom. Defrosted cover and found drain tube blocked and tray frozen. Removed drain hose and found gunk buildup obstructing the drain. Removed buildup and defrosted the ice in tray and all is draining again. All is now working as designed.
Near Austin, TX 78744
Brandon
Job Details: 10/28/2019
WASHER AMANA NTW4605EW0 "Arrived on site for customer complaint of unit not spinning properly, found tub was majorly out of round, ordering gearcase and basket. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10473144 (gearcase) and 1 W10584118 (basket)"
Near Austin, TX 78758
David
Job Details: 10/28/2019
RANGE WHIRLPOOL WEE510S0FS2 "Arrived on site to install previously diagnosed parts. Installed new oven door with associated trim and handle, and control panel cover. Tested function and all is working as designed. Call complete."
Near Austin, TX 78758
David
Job Details: 10/28/2019
COOKTOP WHIRLPOOL WEE510S0FS2 Arrived on site to examine damaged cooktop and control panel cover. Ordering W11040044 cooktop and W10893947 control panel cover. Office to schedule return when parts in.; ordrng 1 CNOTE (NO ETA ON COOKTOP. OFFICE TO SCHEDULE.) and 1 W10893947 (panl-cntrl) and 1 W11040044 (cooktop)
Near Austin, TX 78730
Andy
Job Details: 10/28/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Taylor, TX 76574
Tyler B.
Job Details: 10/28/2019
OVEN KITCHENAID KEBS209BWH00 "Arrive don site for unit with sensor error, found sensor faulty replaced sensor with one from van stockSensor
Near Lago Vista, TX 78645
Paul
Job Details: 10/28/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived onsite for the dishwasher that is still having issues with film, spots, and stains in the dishwasher and on the dishes. The customer stated they used the Affresh tablet and have been turning the hot water on at the faucet getting it hot before starting the machine. I tested the machine and found no stored error codes. I found the pump working as designed. The customer is not on a softener. I found grime build up on the door and inside the machine. I found out that the customer is leaving some food build up on the dishes. I found the customer using finish jet dry 5X. I advised the customer to use Finish Quantum detergent and use regular jet dry setting the dispenser to 1 and to check for suds. I advised that if suds were present to stop using rinse aid in the dispenser when using the quantum. I advised the customer to try Lemi Shine dishwasher cleaner or appliance cleaner to see if the results are better due to the hard water they have. Call c
Near Dripping Springs, TX 78620
Kevin
Job Details: 10/28/2019
DRYER WHIRLPOOL WED75HEFW0 "Arrived on site downtown heating element has failed, after replacing element dryer is now operating normally. Recommended to customer that vent to exterior be cleaned by a service before dryer is used again. A clogged vent is likely the reason why the element overheated.
Near Austin, TX 78731
Scott
Job Details: 10/28/2019
VENTHOOD KITCHENAID KVWB606DSS1 Arrived on site for vent just turning on . Vent turned on several times while I was verifying model number . Ordering both controls. Will need autho. Please call to set return Ordering sensor don’t think it’s needed but would like on hand just in case . Ask for autho only if needed .; ordrng 1 AUTHO and 1 W10716822 (thermostat switch)
Near Buda, TX 78610
Leonardo
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not starting. Test unit and found F2E1 error console loosing communication with board. Will need to replace console. Ordering new Console W11157079and screen WPW10463906. ; ordrng 1 W11157079 (CONSOLE) and 1 WPW10463906 (SCREEN )
Near Austin, TX 78759
Cliff
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to diagnose a refrigerator that is making abnormal noise. Tested all parts and components and found no mechanical failures at this time. Advised homeowner door may not have closed all the way causing ice build up around fan motor which has now disappeared. No further repairs are needed and no leaks were found at time of service.
Near Jarrell, TX 76537
James
Job Details: 10/28/2019
WASHER ROPER RTW4640YQ1 "Arrived on site and tested operation. I found cold water trickles in and valve is making a loud humming noise. I also found suspension compressed and tub ring is damaged. Unit will need new valve, suspension and tub ring to repair. Tub ring has broken at the rear due to suspension allowing tub to hang below the frame and the ring was caught on the frame and broke. ; ordrng 1 WPW10215107 (tub ring)"
Near , TX 78620
Luis
Job Details: 10/28/2019
REFRIGERATOR GE ZIS480NRI Arrived on site for failed inverter. Installed a new inverter powered unit on compressor powered on.
Near Round Rock, TX 78681
Paul
Job Details: 10/28/2019
REFRIGERATOR MAYTAG MFI2569VEB1 Arrived onsite for the refrigerator with both compartments not cooling. I found the compressor overload tripping due to a defective start device. I found the compressor checking good electrically. I explained to the customer that the start device would need to be replaced to further diagnose. The unit is working as designed. When we moved the refrigerator I found the customers water line dripping where it connected to the refrigerator. I found the fitting in the water line corroded away. I turned the water off and explained to the customer the line needs to be replaced. I left the unit pulled out per the customers request. Call complete.
Near Austin, TX 78746
Leonardo
Job Details: 10/28/2019
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site to test unit for damaged vent. Found damaged on front of vent.
Near New Braunfels, TX 78132
Richard
Job Details: 10/28/2019
WASHER MAYTAG MVWB835DW Arrived onsite for the washer tripping the breaker. Ran diagnostics and found error codes F3E2 F0E4. Which is temp sensor shorted or open. Customer also stated that water would drip consistently after a wash which indicates a defective water valve. Replace valve assembly and control to correct the issue and ran diagnostics and washer tested fine and no leaks detected.
Near Austin, TX 78757
Wesley
Job Details: 10/28/2019
DISHWASHER KITCHENAID KDTE254ESS0 Arrived onnsite and found unit operating with leak from sump. Advised that sump and motor will be needed to repair leak
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site for low pressure at water dispenser. Either the filter or the filter housing is causing the low pressure. The customer nor I have a bypass at the moment. He will replace the filter and let me know if that changes the pressure. If it does not we will need to order the filter head.; saved tckt
Near Austin, TX 78730
Andy
Job Details: 10/28/2019
COOKTOP KITCHENAID KCGD506GSS00 Arrived on site for cooktop yellow flames. Tested and inspected unit and found all operations are normal. Spoke with customer and found they just got a humidifier. Spoke with customer on humidifier creating yellow flames. No repairs are needed.
Near Georgetown, TX 78628
Jonathan
Job Details: 10/28/2019
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site and found only 2 bezel was shipped by whirlpool parts suppler with invoice showing quantity of 5. Contacted office and parts department. Office to contact customer to reschedule. ; ordrng 3 W11188712 (BEZEL)s
Near Austin, TX 78759
Scott
Job Details: 10/28/2019
OVEN KITCHENAID KEBS179BBL0 "Arrived on site for oven not reaching preheat . Ran diagnostics all checked normal . No error codes . Did hard control,reset . Preheat oven , reached temp . Let cool down , reheated to 425 . No issues found . Job complete.
Near Taylor, TX 76574
Tyler B.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site for unit not cooling, found rc evap motor to running, found control failed, replaced co troll and tested goodControL
Near Cedar Park, TX 78613
Paul
Job Details: 10/28/2019
REFRIGERATOR LG LFX31925ST/00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I found the compressor PTC open. I tested the compressor windings and had nothing to ground. I bypassed the PTC and was able to get the compressor to run. I found the compressor only drawing .86 amps and not getting hot. The compressor was getting 150VAC and ramped up then a buzzing sound came from the main control and the compressor stopped. At this time I was only getting 38VAC to the compressor. The unit is not cooling properly at all so the compressor would definitely be needed. The main control would also be needed because of the voltage drop that happens when the relay on the control starts buzzing. The unit never tried to cool so I suspect a leak in the evaporator also.
Near Leander, TX 78641
Lou
Job Details: 10/28/2019
WASHER MAYTAG MHW8200FW0 "arrived on site to inspect washer dispenser. Upon further inspection, customer advised that they have mold growing inside the dispenser housing and the unit is not washing clothes properly. Customer advised they have a water softener also. I checked the detergent dispenser setting and found it on 6 and the water selection was on hard water. I changed the water setting to soft and figured the detergent dispensing setting and reset it to 2. Found mold debris in the dispenser housing. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. I removed and replaced the dispenser assembly and inlet valve and retested. Unit operated as designed with no water leaks. I advised the customer if they use the detergent cartridge to not change the settings and not change the water type. I recommended that they use Affresh to clean the unit and to use a rag with bleach and clean the bellow and inside the dispenser housing periodically.
Near Austin, TX 78724
Joseph C.
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “unit not powering on” complaint. Inspected unit and found power wire slid out of control harness. Reinserted wire and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78741
Brandon
Job Details: 10/28/2019
DRYER AMANA NED4655EW1 "Arrived on site for customer complaint of unit not starting, found element shorted to ground causing thermal fuse to blow. Ordering fuse and element. ; ordrng 1 279838 (element,heater)"
Near Austin, TX 78759
Cliff
Job Details: 10/28/2019
FREEZER WHIRLPOOL WRT511SZDM00 Arrived on site to diagnose a refrigerator with a door that is not closing properly and is squeaking. Lubricated hinge and re-leveled refrigerator to help RC door close easier. All is working properly at this time and no further repairs are needed. No water is hooked up to refrigerator at time of service.
Near Austin, TX 78759
Cliff
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator with a filter that is sticking in housing. Removed filter and installed new filter homeowner provided. Tested unit and flushed air out of lines. All is working properly and no leaks were found after services were performed.
Near Round Rock, TX 78665
David
Job Details: 10/28/2019
COOKTOP WHIRLPOOL WFC150M0EB2 Arrived on site to install previously diagnosed parts. Installed new infinite switch for rear left burner. Tested unit and burner is now working as designed. Call complete.
Near Georgetown, TX 78626
Jonathan
Job Details: 10/28/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer not heating. Performed diagnostics and tested voltage to unit and found 240 volts and correct polarity. Disassembled back to gain access to heater and fuse. Found thermal cutoff on to of element disconnected. Contacted fuse and tested unit. All tested good.
Near Georgetown, TX 78626
David
Job Details: 10/28/2019
REFRIGERATOR GE GSH22JFBSS "Arrived on site to diagnose a refrigerator that had an icemaker running over with water. When I arrived the unit had the water shut off going to fridge. Performed diagnostics and gained access to the icemaker. Found that the ice in the mold was frozen in there with a 2nd batch frozen on top of it. Removed icemaker from unit and defrosted frozen fill tube. Turned water supply back on and find fill valve was closed. Melted ice in icemaker and reinstalled and found it filling properly. Icemaker was likely moving slow and not properly ejecting ice, and froze in the fill part of the cycle. Recommended new icemaker. Replaced icemaker and ran cycle. Found unit to fill properly. All is working as designed.
Near Leander, TX 78641
Lou
Job Details: 10/28/2019
REFRIGERATOR AMANA ASI2575GRS01 "arrived on site to inspect refrigerator water dispenser not functioning. Upon further inspection, customer advised that the dispenser is operating but it’s intermittent. I tested the water dispenser and it dispensed water. I checked the separator and found a wire loose on it. I reconnected the wire and retested and the water is dispensing as designed. Also found that the unit was not level and leveled the unit. Advised customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78705
Wesley
Job Details: 10/28/2019
DRYER WHIRLPOOL WGD5620HW0 Arrived onnsite and replaced flame sensor and coils. Found unit operating as designed. But did find inlet gas issue. Advised accordingly.
Near Lakeway, TX 78734
Andy
Job Details: 10/28/2019
VENTHOOD JENN-AIR JXD7030YS5 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/28/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived on site for unit not powering on, removed and replaced panel and tested good."
Near , TX 78628
Jonathan
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher tripping circuit breaker when plugged in. Inspected junction box and found wired correctly. Tested unit on garbage disposal outlet and found powering on but wash motor not starting cycle. Found control not sending voltage to sump motor. Removed control and installed new. Tested on dishwasher outlet and found breaker still tripping. Tested on garage disposal outlet and unit tested good.
Near Bastrop, TX 78602
Cliff
Job Details: 10/25/2019
RANGE WHIRLPOOL WFE540H0ES0 Arrived on site to diagnose a cooktop with a broken glass top assembly. Found cooktop cracked over left front burner. Office will need to have authorization provided by extended warranty company and set return appointment.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 W10472035 (cooktop)
Near Spring Branch, TX 78070
Brandon
Job Details: 10/25/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TS0 "Arrived on site for customer complaint of noise, found noise was coming from evaporator on start up, called techline, they said this is a normal noise and did not recommend sealed system repair. File number 83080225"
Near Austin, TX 78737
Leonardo
Job Details: 10/25/2019
MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site to test unit for unit not heating. Tested unit. Found the unit broiler and bake element not heating. Found open TOD, Ordered part# WP4449751 TOD. ordrng 1 WP4449751 (TOD )"
Near Austin, TX 78745
Scott
Job Details: 10/25/2019
WASHER GE GTW330ASK3WW "Arrived on site ,replaced water valve . Replaced valve . Tested valves in diagnostics . All checked normal . Nonwater leaks detected at time of service . Job complete
Near San Marcos, TX 78666
Brandon
Job Details: 10/25/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of unit not turning off at end of cycle, found faulty timer, I replaced timer, new timer is faulty, ordering timer. Returning tech needs to mark timer as defective.ordrng 1 WPW10642928 (timer)"
Near Waco, TX 76712
Chase
Job Details: 10/25/2019
REFRIGERATOR MAYTAG MBF2258FEZ03 Arrived on site customer complaint was not making ice tech-support originally told me to replace the door found it was just the icemaker did not replace the door customer gonna call back in if it does not make ice all lines are dry
Near Waco, TX 76705
Chase
Job Details: 10/25/2019
DRYER MAYTAG MEDB835DW Arrived on site hooked up power cord to the dryer ran the dryer dryer was heating and working perfectly fine can’t find anything wrong
Near Waco, TX 76708
Chase
Job Details: 10/25/2019
OVEN WHIRLPOOL WFG515S0EW1 Arrived on site customer complaint was Oven would not work properly replace both control board is still did not fix the problem found it was the power cord tell customer we need to order the part ; ordrng 1 W11023766 (cord-power)
Near New Braunfels, TX 78130
Richard
Job Details: 10/25/2019
WASHER MAYTAG MVWC425BW0 "Arrived onsite to install new parts ordered. Installed new motor,capacitor,belt,cam assembly, control, actuator. Tested washer and washer will not go into the spin cycle. There was an error code F7E6 motor fault code. Ordering lower harness and upper harness. ; ordrng 1 W10291177 (harns-wire) and 1 W10692115 (harns-wire)"
Near New Braunfels, TX 78130
Luis
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for noise complaint ran u it through diagnostics found noise from damper control,customer verified complaint is from damper. Called tech suppprt per tech support need to replace damper control again. ; ordrng 1 WPW10479155 (DAMPER)"
Near Spicewood, TX 78669
Andy
Job Details: 10/25/2019
WASHER MAYTAG MVWB835DC4 "Arrived on site to install previously diagnosed parts, per last tech wash plate bolt will need to be broken off to repair unit. Could not break bolt off. Will need to also replace outer tub along with basket, gearcase and wash plate. Will also need to replace suspension to properly complete repairs. Ordering needed parts. Office to schedule. 2 hour job. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 W10512161 (TUB) and 1 W11130356 (SUSPENSION )"
Near Wimberley, TX 78676
Brandon
Job Details: 10/25/2019
REFRIGERATOR GE PSB48LSRABV "Arrived on site for customer complaint of unit not cooling properly, found freezer at 57 degrees with compressor and fans running, found fresh food section at 43. Found sealed system issue. Ordering compressor, evaporators, 3 way valve, condenser, heat exchanger, filter drier, and access valves. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE) and 1 WPW10143759 (dryer) and 1 WR17X11757 (heat exchanger asm) and 1 WR57X10054 (3-way valve) and 1 WR78X23067 (compressor) and 1 WR84X10068 (condenser asm) and 1 WR85X10065 (evaporator asm ff) and 1 WR85X23077 (complete evap asm fz)"
Near Austin, TX 78705
Joseph C.
Job Details: 10/25/2019
DRYER WHIRLPOOL WGT4027HW0 "Arrived on site for “not heating” complaint. Inspected unit and found no continuity, at gas valve solenoids. Removed and replaced gas valve solenoids. Unit will drop voltage, as soon as start button is depressed. Spoke with David, at Techline(Ref# 7726205202). Ran through checks with him. No conclusive answers. Ordering new motor. Suspect voltage drop, at centrifugal switch. Request two hours. Office to set return schedule, due to time request. ; ordrng 1 279811 (motor!dryer) and 1 TWOHOURCALL (TWO HOUR CALL )"
Near Austin, TX 78744
Leonardo
Job Details: 10/25/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for unit staying on. Customer had gas to the unit off. Turned gas on to test unit and heard the gas escaping. Immediately turned gas back off. Instructed customer to contact plumber to locate gas leak to fix the gas leak.
Near Austin, TX 78731
David
Job Details: 10/25/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site to diagnose an icemaker not producing ice. Performed diagnostics and found unit was not filling with water at all. Removed bottom panel and could not feel fill valve actuating. Replaced fill valve. Could now feel fill valve opening, but still not filling. Diagnose optic mode showed reservoir was full, but it was not. Replaced record pump with water level sensor in it. When removing the pump the wiring going to the drain pump harness pulled out of the connector. Attempted to repair the harness but will need new wiring as part of drain pump. Unit does now fill, but needs drain pump. Ordering 1 WPW10489125 drain pump. ; ordrng 1 WPW10489125 (pump)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/25/2019
REFRIGERATOR LG LFX31925ST/06 "arrived on site to inspect refrigerator ice maker. Upon further inspection, the customer advised that the ice maker was leaking and they removed the ice maker and when they reinstalled it, the ice bin got jammed and could not be removed. I was able to get the ice bin removed and adjusted the ice maker assembly and tested. The unit is operating as designed and no leaks were found. No water leaks observed during service, job completed."
Near Austin, TX 78704
Wesley
Job Details: 10/25/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived onnsite and found control to be incorrect. Advised maintenance. Ordering correct control. Office to reschedule. ; ordrng 1 W11334214 (CONTROL)
Near Austin, TX 78717
Lou
Job Details: 10/25/2019
WASHER LG WM3470HVA "arrived on site to inspect washer leaking. Upon further inspection, the customer had a load finishing with the wash cycle and I pulled the unit away from the wall and found soap suds at the back of the unit. I found that suds were coming from the vent tube at the top of the drum assembly. I ran the unit through test mode and found a lot of suds in the basket ark the end of testing. Customer advised that they have a water softener. I advised the customer to cut way back on detergent use as the softener doesn’t allow the water to break down detergent very well. No water leaks observed at the end of testing, job completed. Customer requested to leave the unit pulled from the wall to allow them to clean behind the unit."
Near Dripping Springs, TX 78620
Kevin
Job Details: 10/25/2019
DRYER GE GTD65EBTL0DG "Arrived on site and found wind dryer and started it makes a scraping noise, disassembled dryer and found the noise is due to a drum making contact with fan shroud. Took one picture. Straightened fan shroud as much is allowed to allow for spacing, there is no permanent repair for the issue and is considered normal. Job complete"
Near Salado, TX 76571
Al
Job Details: 10/25/2019
COOKTOP WHIRLPOOL KICU509XSS
Near Dripping Springs, TX 78620
Kevin
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and inspected refrigerator and found no ice production, turned off power to fridge for one full minute to reset control boards and clear error codes. ran test 120 and icemaker cycled properly. Ran test 97 and icemaker did not fill with water. Inspected fill tube and found one blue wire is broken, took pictures. ordrng 1 W11230096 (FILL TUBE )"
Near McGregor, TX 76657
Chase
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site customer complaint was washing machine was not filling with proper water filled the unit several times cannot find anything wrong with the unit
Near Kyle, TX 78640
Kevin
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site and inspected refrigerator and found ice will not dispense, found broken wires at the bottom of freezer door. Took pictures. A new door will need to be ordered to correct issue. ; ordrng 1 LW11038917 (DOOR) and 1 NEEDAUTHO and 1 WPW10249913 (gasket-fip)"
Near Andice, TX 78628
Jonathan
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for frost buildup in freezer. Performed diagnostics mode and found unit reading defrost sensor opened. Gained access to control and measured defrost circuit and found 49 K ohms. Called tech support and spoke with Chris he stated that ready was to high and to replace defrost sensor again. Verified model # and found engineering digit 01 and on work order marked as 02. Performed diagnostics mode and tested defrost sensor and unit was reading sensor good. Ran defrost cycle and found unit defrosting. Office to schedule appointment when ETA is available on parts. ; ordrng 1 SEESTICKYNOTE (Part research) and 1 W11174836 (MAIN CONTROL) and 1 W11214887 (CONTROL) and 1 W11366397 (DEFROST SENSOR)
Near Austin, TX 78759
Wesley
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0 Arrived on site and found rack stop had come out of place. Installed rack stop. Advised customer on use and care. All checks good.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/25/2019
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for customer complaint of dryer timer not moving. Removed console and found timer motor hot to touch. Removed and replaced timer assembly. Reassembled and tested. Timer now works as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 10/25/2019
REFRIGERATOR LG LMXS30776D Arrived on site for refrigerator not cooling. Measured temperature in FC at 29° and RC at 57°. Measured amp draw at compressor and found .24 amps. Checked voltage to compressor and found 164 volts. Checked pressure on sealed system while in test mode. Found low side pressure at 40 PSI and high side is at 70 psi. Called tech support and spoke with Colin he stated that compressor is not pumping like it should. Will need to replace compressor. Confirmation # TCC19102465. Office to schedule appointment when ETA is available.; ordrng 1 ACCESSVALVE and 1 COMPRESSOR and 1 EVAPORATOR and 1 FILTERDRIER and 1 SEENOTE (OFF TO SCH)
Near New Braunfels, TX 78130
Luis
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for icemaker issues and only dispensing crushed ice. Removed assembly found harness not connected to solenoid,installed harness to solenoid,found icemaker missing shutoff arm and extension. Installed a shut off arm and extension powered unit on icemaker ran through a cycle and filled with water no leaks."
Near Austin, TX 78746
Scott
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL GS5SHAXNL00 "Arrived on site for no cooling both compartments .found unit on and nothing running . Both compartments were room temp . No ice ,evap was completely dry . Pulled cover off compressor . Checked connections on relay . Unplugged unit , when reapplied power fridge came on . Ran diagnostics all checked normal . All fans running and great frost pattern on evap. Temp control is believed to caused no cool .No water leaks detected at time of service .job complete ."
Near Marble Falls, TX 78654
James
Job Details: 10/25/2019
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site and tested operation. I found no spark from cooktop igniters. Tested for proper voltage to spark module and found to be correct. Installed new module and tested. Unit working properly. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 10/25/2019
WASHER MAYTAG MVWB855DC3 Arrived on site and tested operation. I found agitator not operating properly and making an odd sound. Upon further inspection I found agitator loose. Secured agitator bolt and tested operation. Unit tests good. Job complete
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for unit not drying dishes, ran diagnostics and found dispenser not dispensing, found solenoid jammed removed and replaced dispenser and tested good. No leaks on site"
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/25/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site for unit not heating, found element and fuses good, found relay on control to be stuck,replaced control and tested good"
Near Austin, TX 78737
Kevin
Job Details: 10/25/2019
WASHER MAYTAG MVWC565FW2 "Arrived on site and found F8E1 saved error code, ran all functions in manual diagnostics cycle and everything passed. Found drain hoses inserted approximately 2 feet down into stand pipe. F8E1 on Tech sheet recommends no more than 4 1/2 inches. Corrected this and ran a calibration cycle, washer should now be operating properly, no water leaks from connections at time of service."
Near Canyon Lake, TX 78133
Brandon
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Arrived on site for customer complaint of unit freezing on fresh food evaporator, found unit needs controls, harness, evap cover, and air tower. ; ordrng 1 W10860238 (air-tower) and 1 W10860238 (air-tower) and 1 W11089931 (panel-ui) and 1 W11211387 (EVAP COVER)"
Near Georgetown, TX 78628
Jonathan
Job Details: 10/25/2019
ICE MACHINE KITCHENAID KUIC18PNXS0 "Arrived on site for ice machine making to much ice. Performed diagnostics mode and found control reading bin thermistor. Tested bin thermistor and found 7.32 K ohms. Removed thermistor and ran warm water over and and found resistance dropping. Performed diagnostics mode with thermistor unplugged and control was reading open circuit. Removed thermistor and installed new. Spoke with customer on repair. All tested good, no water leaks detected."
Near Austin, TX 78731
Andy
Job Details: 10/25/2019
DISHWASHER KITCHENAID KUDS30FXSS9 "Arrived on site for dishwasher leaking water. Upon arrival customer informed that is not issue. Issue is top rack is loose but also while on site to double checking for leaks. Checked for leaks and found non. Inspected top rack and found failed adjusters. Found service pointer on issue and unit falls in to have adjuster kit replaced with service and labor covered, also Skyped office to verify this and it is covered. (Service pointer# W10756177B) ordering part no water leaks present at time of service.; ordrng 1 W10712394 (ADJUSTER KIT)"
Near Austin, TX 78723
Joseph C.
Job Details: 10/25/2019
RANGE UNKNOWN WVW51UC0FS2 "Arrived on site for “fan buttons on venthood, will not stay down” complaint. Inspected unit and found low and high fan speed buttons failing to stay depressed. Ordering new control. Part is PSP. ; ordrng 1 W11328754 (CONTROL)"
Near Canyon Lake, TX 78133
Brandon
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of unit not draining, found plug in disposal was not removed, I removed plug, unit tested good."
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/25/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site for unit not responsive to touch, found console to be faulty, replaced console and tested good"
Near Waco, TX 76710
Chase
Job Details: 10/25/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on site customer complaint was washing machine still wouldn’t work started it it worked perfectly fine ran the unit numerous times the customer even started the unit and it worked for her too she’s gonna call back if it has any more problems
Near Pflugerville, TX 78660
Paul
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator with the light not working. I found the bulb loose and not screwed all the way in the socket. I tightened the bulb and the unit worked as designed. Call complete.
Near Elgin, TX 78621
Cliff
Job Details: 10/25/2019
COOKTOP WHIRLPOOL JIC4430XB unit giving Erico due to failed control. Due to part availability controls not on hand today for repair and office will need to order through manufacturer. Office will need to contact homeowner with updated information as soon as possible. ordrng 1 W10857232 (module)
Near Waco, TX 76712
Chase
Job Details: 10/25/2019
OVEN KITCHENAID KODE500ESS04
Near Marble Falls, TX 78654
James
Job Details: 10/25/2019
OVEN WHIRLPOOL RBD305PDB14 Arrived on site and installed rebuilt control. Tested operation and found unit working properly. Job complete