Near Austin, TX 78750
Paul
Job Details: 02/14/2019
DISHWASHER KENMORE 665.13259K114 Arrived on site for the dishwasher not draining. I found the drain pump humming but not pumping. I removed a piece of glass from the drain pump and tested the unit. The unit is working as designed and there were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/14/2019
REFRIGERATOR GE SSS25KFPHWW Arrived on site to replace the freezer door and the door template kit. Replaced both parts and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Florence, TX 76527
Arthur B.
Job Details: 02/14/2019
OVEN MAYTAG MER6600FZ1 Arrived onsite for customer complaint of freestanding rabe getting error code F5E1 (Door Lock) Error. Removed back panel and found latch motor wire to control shorted to cabinet. Removed short and solder wire connection together. Used heat shrink to cover exposed wiring. Reassembled and powered unit back on. Door latch opened and no error codes found.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site to replace the control kid per previous tech. Replaced the control kit and tested the unit. Unit works properly and all water connections were dry at the time of service. Customer has a one-year warranty on the part and labor.
Near Pflugerville, TX 78660
Wesley
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL KDTE204DSS0 Arrived on site and found unit with glass stuck in the motor pump. Removed.
Near Austin, TX 78734
Brandon
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW4955HW0 "Arrived on site for customer complaint of unit making banging noise. Found unit was not level, I leveled unit, calibrated control/load size, unit tested good."
Near Austin, TX 78745
Luis
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for water issue. Lights not powering on per customer unit will shut off and they have to reset breaker. Power cycled unit all lights and unit powered on tested dispenser water working,tested deli control good no issues with deli control after a couple min unit will power off diagnosed unit will need main control return date set for Friday 2/15; ordrng 1 WPW10675033 (CONTROL)"
Near Austin, TX 78728
Paul
Job Details: 02/14/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for the range with the oven not heating up. I found the unit not sparking because of a bad ground. I tightened the screws at the burner and tested the unit. I let the unit reach the 350 degree set point temperature and cycle multiple times. The unit is working as designed. Call complete.
Near Georgetown, TX 78633
James
Job Details: 02/14/2019
OVEN KITCHENAID KODE507ESS02 Arrived on site and tested operation. I found the lower blower begins to make a loud buzzing noise when set to high speed. Installed new lower blower and tested. Unit working properly. Job complete
Near New Braunfels, TX 78132
Robert
Job Details: 02/14/2019
WASHER MAYTAG MVWB855DC3 Arrived on job for complaints of noise. Determined noise was coming from the gear case. Replaced gearcase noise went away.
Near Austin, TX 78759
Luis
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for no ice. Ran diagnostics on icemaker, error 23 called tech support per tech support no communication from icemaker to control,removed kickplate found broken wire at harness. Per tech support will need freezer door. Door est.1525. Customer will call in if they approve repair."
Near Georgetown, TX 78628
Arthur B.
Job Details: 02/14/2019
ICE MACHINE KITCHENAID KUIS18NNXW0 "Arrived onsite for customer complaint of ice machine not making ice. Confirmed now compressor hot to touch. As discussed per last visit P&L are as follows; Removed compressor and evaporator. Installed new replacements using braising methods. Vacuumed unit down to -25psi. Charged unit with 6.2oz of R134a refrigerant. Reassembled and observed ice production. Good ice slab forming. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78728
Cliff
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW4816FW2 "arrived on site for a top load washer leaking water. Found water leak from the hot water valve solenoid. Replaced water valve assembly. Turned washer on and tested washer. Recalibrated washer, and no leaks were found after service."
Near Fort Hood, TX 76544
Arthur B.
Job Details: 02/14/2019
WASHER MAYTAG MVWB855DC2 "Arrived onsite for customer complaint of top load washer leaking from bottom. Upon inspection, found unit bracket off balance and made cabinet bow outward. Also found tub ring cam off and tabs broke. Unit will need new cabinet,tub ring and nameplate to complete repair. R/S for Friday 2/15. All water connections were dry at time of service.; ordrng 1 W10677266 (cabinet ) and 1 W11161993 (TUB RING) and 1 WPW10612925 (nameplate)"
Near Austin, TX 78717
Lou
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher upper rack. Upon arrival, I found that the right rack stop had come off. I replaced the stops and demonstrated installation to the customer should it come off again. No water leaks observed during service, job completed."
Near Austin, TX 78750
Kevin
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site and inspected refrigerator and found temperature is currently good, there is evidence of a food item keeping door from closing properly in the freezer. There is currently no frost buildup, Recommended to customer that freezer door be monitored to ensure it is closing properly. No water leaks from connections at time of service"
Near Kyle, TX 78640
Kevin
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and replaced fill tube assembly diagnosed on previous visit, after replacement ran fill test through diagnostic cycle and water is now operating properly. Cycled icemaker again to make sure it is correct. No water leaks from connections at time of service, ground complete"
Near Killeen, TX 76549
Arthur B.
Job Details: 02/14/2019
DRYER WHIRLPOOL WED4616FW0 Arrived onsite for builder complaint of dryer not starting. Found tab on PTS button broke off. Unit will need new PTS switch. R/S for Friday 2/15. Dryer unplugged at this time.; ordrng 1 WPW10446920 (switch-pts)
Near Pflugerville, TX 78660
Wesley
Job Details: 02/14/2019
DISHWASHER AMANA ADB1400AGW1 Arrived on site and found unit not draining. Cleared disposal plug from new install. All checks good.
Near Burnet, TX 78611
Thomas L.
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for unit freezing food in multiple areas of the fresh food section. Found that the control was improperly reading the thermistor in the fresh food section. Replaced control and harness. Customer to allow approximately 48 hours for the unit to warm up and frozen products to thaw. All water connections were dry.
Near Cedar Park, TX 78613
Lou
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher not drying. I found no rinse aid in the dispenser, but the customer stated they use rinse aid (organic). I placed the unit in diagnostics and tested and it operated as designed. I checked amp draw on the element and it read 7-9 amps. I contacted Techline and spoke to Kevin ad advised of the issue. He advised that the organic type rinse aids don’t work as well as the basic chemical rinse aids. He provided file #7724150943. Recommended some detergent and rinse aids and some use and care tips. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Thomas L.
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site for upper rack that is falling off. Found broken tracks and adjusters. Removed and replaced and all operations are now normal. All water connections are dry.
Near Leander, TX 78641
James
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and tested operation. I found water has been running out from ice dispenser. I found the bin stuck and I was able to free it to test. I found the water leaking from the ice maker; ordrng 1 W10882923 (icemaker)
Near Leander, TX 78641
James
Job Details: 02/14/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and tested operation. I found that the regulator was cracked at the input side of the regulator. Installed new regulator and tested for leaks with bubble solution at regulator and tested the valves at the manifold for leaks. I found no leaks and unit working properly. Job complete
Near Austin, TX 78749
Leonardo
Job Details: 02/14/2019
RANGE WHIRLPOOL SCS3014LS02 "Arrived on site to test unit for all burner not igniting. Test unit and after being able to start the burners the flames are really low. Will need to replace regulator due to not enough gas coming in to burner. After looking at regulator installation I found there is a lot of extensions and fittings. Will need a Plummer to install regulator, we can ship or drop off the regulator but a Plummer will have to replace the regulator due to extensions and fittings. Office to reschedule. ; ordrng 1 WP4454571 (REGULATOR )"
Near Austin, TX 78723
Scott
Job Details: 02/14/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for same complaint as last time . Control UI dancing and singing and not allowing to set or operate unit . Checked voltage again and harnesses , all checked normal . Called tech line , they recommended to change out control and UI also I installed a ferrite bead on HARNES . Tested unit all checked normal . Job complete . No lint build up at time of service . Sr 7724147640 ."
Near The Hills, TX 78738
Paul
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I installed the 1/4” line with a reducer coupling and the clips. I tested the water dispenser and there were no drips from the spigot. There were no water leaks present at the time of service. Call complete.
Near Killeen, TX 76549
Arthur B.
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for customer complaint of OTR microwave light broke in socket. Removed socket and installed new replacement with bulb. Tested unit. Found relay in control board will not turn off bulb. Will need control to complete repair. R/S for Friday 2/15. No other issues found.; ordrng 1 W10892389 (cntrl-elec)
Near Belton, TX 76513
Al
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived to inspect right door cam issue. Removed and replaced the cam. Reassembled the unit and the unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Cedar Park, TX 78613
Cliff
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found damper not operating properly due to control issue. Hard reset control by power cycling unit. Tested unit and found all is now functioning properly and damper is fully operational. No further repairs are needed at this time and no leaks were found at time of service.
Near Georgetown, TX 78633
James
Job Details: 02/14/2019
DISPOSAL WHIRLPOOL GC1000PE4 Arrived on site and installed new disposal. Tested for proper operation and leaks. I found no water leaks and disposal working properly. Job complete
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/14/2019
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site for “no heat in oven” complaint. Inspected unit and found safety valve, on regulator, engaged. Disengaged safety valve and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Tyler B.
Job Details: 02/14/2019
WASHER WHIRLPOOL WFW72HEDW0 "Arrived back on site for water switch error, replaced switch and tested good no leaks on site"
Near Austin, TX 78749
Leonardo
Job Details: 02/14/2019
RANGE JENN-AIR JGS8750BDS Arrived on site to test replaced burner head. Replaced burner head test unit and u it igniting right away. Job complete
Near Austin, TX 78726
Luis
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for water leaking and ice build up on rear wall. Diagnosed crack fitting on reservoir line,and ice build up behind icemaker housing. Installed new reservoir assembly,installed adapter kit and control. Powered unit on ran diagnostics all test passed checked water dispenser no leaks; used 1 W10612142 (ADAPTER KIT) from stock"
Near Waco, TX 76710
Al
Job Details: 02/14/2019
DRYER MAYTAG MEDX655DW1 "Arrived to inspect unit squeaking. Confirmed the complaint and removed and replaced the rollers, belt and pulley. Also removed the debris from the inner drum .JOB COMPLETE."
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MVWB880BW0 "Arrived on site. Checked for spinning issues. Found multiple issues found bearing , rotor and stater bad.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MVWB880BW0 "Arrived on site. Checked for spinning issues. Found multiple issues found bearing , rotor and stater bad.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MVWB880BW0 "Arrived on site. Checked for spinning issues. Found multiple issues found bearing , rotor and stater bad.
Near Cedar Park, TX 78613
Lou
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDF760SADM2 "arrived on site to inspect dishwasher not washing. I placed the unit in diagnostics ad it showed no error codes. Tested the unit and the motor would not come on. I removed and replaced the sump/motor assembly and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78732
Luis
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Arrived on sit word no ice. Removed kickplate,disconnected fill tube from connector unable to blow any air through fill tube diagnosed frozen fill tube. Set return date for Tuesday 2/19 collected service call fee; ordrng 1 W10816479 (FILL TUBE)"
Near Kyle, TX 78640
Kevin
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site and found heating element is not on at the end of the cycle. Inspected control board and found connector for right hand side is loose, after correcting heater is not working properly. Also found drain hose does not have a high drain loop, added one to drain hose to prevent siphoning back into tub from garbage disposal. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78665
Lou
Job Details: 02/14/2019
WASHER MAYTAG MVWC465HW2 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics and it showed error code F0E5-off balance load. I cleared the code and continued with testing. When the unit began to agitate it began to make a loud screeching noise. It did the same in spin mode. I tilted the unit back and found that the cam nut had back off and the cam pulley was rubbing on the cam shield. I took the nut off and put some loc-tite on the bolt and retightened it. Tested the unit in manual mode in agitate and spin and the unit operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78754
Joseph C.
Job Details: 02/14/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site for “sparking from under cooktop” complaint. Inspected unit and found harness burned and shorted. Element ends are burned and need to be replaced, as well. What was labeled as a “harness” was in fact, a dryer door switch. Return for repairs on 02/20. Unit has been shut off, at breaker.; ordrng 1 W11161939 (ELEMENT) and 1 W11168414 (ELEMENT) and 1 WPW10279107 (harns-wire)"
Near Austin, TX 78746
Kevin
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KFCS22EVMS7 "arrived on site and found water filter has not been replaced, Per customer request these swapped water filter and showed customer how timer works for water filter recommended replacing. No water leaks from connections at time of service, job complete."
Near Austin, TX 78703
Scott
Job Details: 02/14/2019
WASHER WHIRLPOOL WFC7500VW2 Arrived on site replaced MCU control .ran diagnostics all checked normal . Unit is spinning out at high rpm. No water leaks detected at time of service . Job complete .
Near Austin, TX 78731
Cliff
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to diagnose a dishwasher that is making unusual noises. Tested unit and found circulation pump is failing. Replaced circulation pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Belton, TX 76513
Al
Job Details: 02/14/2019
DRYER AMANA NED4655EW1 "Arrived to inspect dryer drum turning slow. Confirmed the complaint and removed and replaced the motor, repair kit, blower wheel.Reassembled the unit and unit tested as designed. No lint observed at the time of service"
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/14/2019
REFRIGERATOR GE PFSS6PKXCSS Arrived on site for unit leaking water in the fresh food section. Found that the water was from the restricted evaporator drain tube. Cleared blockage in tube. All water connections are dry.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTE304GPS0 Arrived on site to repair leaking dishwasher. Open door liner to find the wrong part was in the box. Will need to re-order and inspect the part when it arrives. Please see pictures of the original part and the replacement part; ordrng 1 PARTRESEARCH and 1 W10908291 (door-inner)
Near Austin, TX 78750
Kevin
Job Details: 02/14/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and inspected range and found right rear burner cap and head is not set properly. After correcting showed customer this burner is smaller than the others and primarily used for simmering. Flame is already as large as possible and cannot be adjusted higher, job complete"
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for “no ice production” complaint. Through my lack of attention to detail, I did not notice, at last visit, that ice had built up on fresh foods evaporator. Fresh foods fan and thermistor will need to be replaced and repositioned. Ordering new evap fan/thermistor. Return for repairs on 02/14.; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support)"
Near Liberty Hill, TX 78642
Steve C.
Job Details: 02/14/2019
MICROWAVE MAYTAG MMV4205DS1 Arrived on site for the unit is making a loud noise and not heating. Found the magnetron is defective. Customer is still under the one-year warranty through appliance express. Replace the magnetron and tested the unit. Unit works properly and job complete.
Near Georgetown, TX 78628
Steve C.
Job Details: 02/14/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for the unit is not heating properly. Customer advise if set to 400 degrees and opens the door the temperature will not rise. Tested the unit and is diagnostic and received no error codes. Found the UI is fading . Replaced the control panel and tested the unit. Unit works properly and job complete.
Near Georgetown, TX 78626
Steve C.
Job Details: 02/14/2019
REFRIGERATOR JENN-AIR JCD2295KEP Arrived on site for the unit is not freezing or cooling. Tested the unit and found the compressor will not turn on. Remove the start device and found inside the star device is broken. Replace the start device and test the unit. Unit works properly and advise the customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service.
Near The Hills, TX 78738
Brandon
Job Details: 02/14/2019
OVEN WHIRLPOOL GMC305PDB07 "Arrived on site for customer complaint of broken glass, I replaced glass, tested good.
Near Waco, TX 76711
Al
Job Details: 02/14/2019
WASHER MAYTAG MVWX655DW0 Arrived to inspect washer not washing properly. I confirmed the complaint and hand spun the wash plate. The wash plate seemed to be off. I removed it and found 25-30 coins underneath not allowing it to preform as designed. I removed all coins and debris from underneath the wash plate. I reassembled and tested the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.
Near San Marcos, TX 78666
Robert
Job Details: 02/14/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of breaker tripping. Ran amperage test range from 4.5no heat - 28.5 w/heat. Customer will replace breaker before next visit. Please send RJ back out; schdld next appmnt for 2/18 MON !
Near Johnson City, TX 78636
Brandon
Job Details: 02/14/2019
OVEN GE PT7550SF1SS "Arrived on site for customer complaint of unit not heating, i flipped the breaker to reset control, unit tested good. Collected service fee on check"
Near Hutto, TX 78634
Tyler B.
Job Details: 02/14/2019
REFRIGERATOR GE CFE29TSDCSS "Arrived back on site for fan replacement. Replaced fan and tested good, no leaks on site"
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KSCS25FKSS01 "Arrived on site to take pictures of old control and compare to new control, they do not match."
Near Killeen, TX 76549
Arthur B.
Job Details: 02/14/2019
COOKTOP WHIRLPOOL WFE515S0ES0 "Arrived onsite for customer complaint of cooktop scratched and wants replaced. Removed and replaced cooktop. Customer satisfied with new replacement."
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/14/2019
WASHER WHIRLPOOL MVWB835DC4 "Arrived back on site for control replacement. Replaced control and Testd good, no leaks on site"
Near Georgetown, TX 78628
Lou
Job Details: 02/14/2019
OVEN KITCHENAID KEBS109BSS00 "arrived on site to inspect oven with no power. After turning the breaker off, I removed the UI console and tested ohms to the fuse and found it open.. I removed and replaced the fuse ad turned the power back on. Tested the unit and checked for fault codes and the unit operated as designed. Job completed."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/14/2019
DISHWASHER MAYTAG MDB4949SDE3 "Arrived on site for unit canceling cycle. Unit would run for 2 mins than cancel out and power off.. Replaced control and tested good , no leaks on site"
Near Waco, TX 76708
Al
Job Details: 02/14/2019
DRYER AMANA NED4655AW1 "Arrived to inspect dryer not heating. I checked voltage at the unit and got L1-L2=0 L1-N= 120 L2-N 121The outlet read 240/120/120I checked continuity on the fuse, cutoff, element and all were good. Customer was advised the problem is electrical, not with the unit.JOB COMPLETE"
Near Cedar Park, TX 78613
James
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and tested operation. I found the frame is making a creaking sound when opening. I found the sound coming from the chassis of the unit. I also found that the ice maker is not producing ice due to the fill tube being frozen again. I tested for proper voltage and found voltage to be good. Called tech line and spoke to Adrian #7724146462. Unit will need new door to correct fill tube freezing and the frame creaking is due to the unbalanced leveling and the cabinet was wobbling. Lowered front right wheel and stabilized unit and the frame stopped creaking. Instructed customer that the door will take 6-8 weeks to arrive. ; ordrng 1 LW11026425 (FREEZER DOOR - SS)
Near Austin, TX 78728
Luis
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived on site for water leaking. Found fresh food and freezer drain frozen over,ice on both compartment bottoms causing water to leak. Removed compressor cover found obstruction in drain tube in compressor compartment causing water not to drain into pan. Cleared obstruction in drain tube defrosted both drains"
Near Austin, TX 78741
Kevin
Job Details: 02/14/2019
OVEN WHIRLPOOL WFG550S0HZ0 "Arrived on site and set oven to preheat and it reached temperature correctly on second ignition it lit but turned off almost immediately. Spoke with tech line and they recommended replacing DSI board. Will also bring back harness, valve, and knobs to ensure repair on the next visit SR7724166126; ordrng 4 W11159630 (KNOBS)s and 1 W11161843 (BAKE HARNESS) and 1 W11162730 (SPARK MODULE) and 1 WPW10602001 (valve-gas)"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site. Check for noise issues. When starting microwave found noise coming from diode. Replaced diode and cycled, all functions tested OK. Job complete"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site. Check for noise issues. When starting microwave found noise coming from diode. Replaced diode and cycled, all functions tested OK. Job complete"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site. Check for noise issues. When starting microwave found noise coming from diode. Replaced diode and cycled, all functions tested OK. Job complete"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 02/14/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer starting. Removed power cover and found wiring miswired. Properly installed wiring. Flipped breaker on. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Lago Vista, TX 78645
James
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and inspected unit. I found the fresh food evaporator frozen over causing no cool in fresh food section. Customer stated that the freezer is cooling properly. Customer power went off prior to arrival so I am unable to thaw the evaporator. Instructed customer to leave unit off for 24 hours with fresh food doors open to allow ice to thaw from evaporator so that repair can be completed. Unit will need new control, thermistor kit and I will return with new fan support but it may not be needed. Customer does not have ability to turn unit off due to no back up refrigerator storage for frozen goods. I will need 2 hours to repair as I will have to thaw the evaporator at time of repair; ordrng 1 WPW10389152 (support)"
Near Austin, TX 78739
Leonardo
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL MDB8969SDE0 Arrived on site to test unit for upper rack broken. Found right adjuster broken. Upper rack test good after replacing part. Spoke with Callie and she spoke with Selina and we will consider this a callback only charging for part.
Near Cedar Park, TX 78613
Cliff
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Arrived on site for refrigerator not cooling. Found Defrost system failure causing a lack of air flow through unit. This is caused by failed defrost bi-metal. Replaced bi-metal and homeowner elected to thaw unit manually. Advised homeowner on defrost operation and had defrost waiver signed. No further repairs are needed at this time and job is complete.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 02/14/2019
RANGE KITCHENAID KDRS467VSS04 Entered home per customer request via unlocked front door. Attempted to do repairs for a gas leak. Previous service and propane company have been to the home and drug the unit out partially without raising the feet to allow the unit to be lowered onto rollers to roll out fully. Outlet is in such a place that if you lower The unit it is close enough to the outlet it appears it will damage the outlet if the range is lowered onto its wheels.. Will need either a second person to help lift unit and put slides under the front feet then pull the unit out far enough to clear the outlet then lower the unit on its wheels or the customer will need to do that prior to our return. ; ordrng 1 CNOTES
Near Temple, TX 76501
Steve C.
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW8500DC0 Arrived on site for the unit has the error code f5e3. Tested the unit and found the door latch will continuously make a clicking noise and won’t close. Replaced the latch and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for customer complaint of unit not dispensing water and not making ice. I found kinked water line, I removed the kink, unit tested good."
Near Waco, TX 76707
Steve C.
Job Details: 02/14/2019
WASHER MAYTAG MHW5500FW1 Arrived on site for the unit is not draining properly. Tested the unit in diagnostics And received error code F9e1. Replace the drain pump per the error code and tested the unit. Unit works properly and all water connections were dry at time of service.
Near San Marcos, TX 78666
Robert
Job Details: 02/14/2019
RANGE WHIRLPOOL WFG231LVS0 "Arrived on job for complaints hot door. Pre heated oven to 350 the same temperature customer was having issues with. Door gasket was not leaking, only 2pane glass on door. Outside temp on door was 97 degrees. Customer has concern with knobs. All 4 valve locks functioning properly. No leaks detected at time of service."
Near Kyle, TX 78640
Leonardo
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for unit sparking. Test unit and found bad high voltage parts. Replaced diode mag and cap test unit and unit heating correctly no sparks job complete. Requesting double labor.
Near Austin, TX 78759
Luis
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KSCS23FTSS02 "Arrived on site for not dispensing ice. Tested dispenser no ice,diagnosed seized auger motor. Removed failed motor,installed new auger motor. ran ice dispenser unit working as designed.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 02/14/2019
WASHER GE GTW460ASJ6WW Arrived on site for unit not cycling properly. Found open hot water solenoid. Replaced. Found control not putting power to drain pump . Replaced control. All operations are now normal. All water connections are now dry.
Near Austin, TX 78703
Leonardo
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site to test unit for fan making loud noise. Pulled unit down and found screw stuck in fan blades. Removed screw test unit and unit test good job complete
Near Austin, TX 78702
Scott
Job Details: 02/14/2019
DRYER AMANA NGD4655EW2 "Arrived on site ,replaced timer thermostat cycle , and coils . Unit is heating as designed . No lint build up at time of service . Job complete ."
Near Austin, TX 78734
Luis
Job Details: 02/14/2019
REFRIGERATOR JENN-AIR JS42SEDBDA Arrived on site for loud noise. Found excessive amount of icicles on freezer side walls and back diagnosed water leaking from drain pan. Unit will need new drain pan and installed correctly return date set for Friday 2/15 with LM. Tech will keep part with him.; schdld next appmnt for 2/15 FRI !
Near Waco, TX 76707
Al
Job Details: 02/14/2019
REFRIGERATOR AMANA SQD26VW Arrived to inspect refrigerator not cooling. Verified complaint and removed and replaced the start device. Reassembled and unit began to cool.Al water lines were dry at the time of service.JOB COMPLETE
Near Driftwood, TX 78619
Brandon
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site for customer complaint of unit not cleaning dishes, found faulty wash motor, broken dispenser, and broken wheel on bottom rack. Ordering sump, dispenser, and wheel. ; ordrng 1 W10861000 (detergent dispenser) and 1 WPW10195417 (wheel)"
Near Austin, TX 78703
Scott
Job Details: 02/14/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site for poor ice production . Found poor water flow . All other features are working . Tried to remove filter but is stuck and can’t fully remove . Was able to back filter out to allow full water flow . Customer decided to let it be and not fix it . If customer changes mind will need filter housing and filter cover .
Near Georgetown, TX 78633
Steve C.
Job Details: 02/14/2019
OVEN WHIRLPOOL WFG515S0EB1 "Arrived on site to replace the bottom oven, bake burner and valve do to strong gas smell during baking. Replaced all parts and tested the unit. Unit works properly and no gas leak present."
Near Austin, TX 78758
Paul
Job Details: 02/14/2019
DRYER GE GTD42EASJ2WW Arrived on site for the dryer that won’t start. I found the push to start switch not closing. I replaced the switch and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78745
Luis
Job Details: 02/14/2019
REFRIGERATOR JENN-AIR JFC2089WEP11 "4984 gate codeArrived on site for loud noise. Power cycled unit found loud noise from damper control,while unit powered off,damper control constantly running through a cycle and not shutting off diagnosed faulty damper control. Removed faulty damper installed new damper control powered unit on tested damper unit working as designed.
Near Austin, TX 78753
Scott
Job Details: 02/14/2019
DRYER KENMORE 110.6513241 "Arrived on site for dryer making noise during operation . Ran unit for sometime , couldn’t duplicate noise . Checked rollers , belt , idler pulley , motor and fan . All parts are in excellent condition . Couldn’t find any thing stuck in drum felt as well . Unit showed no signs of any wearing . Couldn’t duplicate sound once I put unit back together . Couldn’t find cause to replace any parts . No lint build up at time of service . Job complete ."
Near Austin, TX 78746
Scott
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW7800XL0 Arrived on site replaced tub . Ran test cycle and all checked good . No water leaks detected at time of service . Job complete .
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Installed back cover and leveled unit, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Installed back cover and leveled unit, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Installed back cover and leveled unit, all functions tested OK. No leaks present. Job complete"
Near Killeen, TX 76543
Arthur B.
Job Details: 02/14/2019
OVEN AMANA AER6303MFS2 Arrived onsite for customer complaint of freestanding range making noises when preheating. Preheated unit. Could hear noises. Advised unit is in it’s breaking in period and the noises is the metal expanding when preheating. Advised customer that noise will disappear over normal usage. No other issues found.
Near Austin, TX 78726
Paul
Job Details: 02/14/2019
DRYER MAYTAG MGDB835DC4 Arrived on site for the dryer that’s leaving marks on the clothing from the grill in the rear of the drum. Mr. stated that he tried sanding the grill and using the dryer again but it still left marks on the clothing. I found a rust build up on part of the duct grille. Need to replace the rear duct assembly. Ordering c-notes & W11129538 DUCT-AIR.; ordrng 1 C-NOTES (OFFICE PLEASE CALL THE CUSTOMER AND SCHEDULE THE RETURN VISIT.) and 1 W11129538 (DUCT-AIR)