Service History 705

Near China Spring, TX 76633
Jonathan M
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite to install previously diagnosed parts. Replaced diffuser and tested unit. Unit is irking as designed. Call complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/26/2020
DRYER WHIRLPOOL WED8500DC4 "Arrived on site for to install previous diagnosed part. Gained access to belt. Gained access to belt. Installed belt and assembled unit. Tested operation, all tested good."
Near New Braunfels, TX 78132
Richard
Job Details: 02/26/2020
VENTHOOD UNKNOWN WVW53UC6FS1 Arrived onsite for the vent hood dented. Upon inspection found that the vent hood body is dented. It has a dent about 2-3 inches left of the on/off light switch. Took pictures and called tech line
Near Lorena, TX 76655
Jonathan M
Job Details: 02/26/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived onsite for refrigerator that won’t make ice. Inspected unit and work area. Removed icemaker cover and jumped the ice maker. The icemaker would not move. Replaced ice maker and unit began to move. Spoke to Rich SR # 7727221961 and then Adrian. Rich advised to replace the HV board and tested the fill valve for restriction. I tested the fill valve from the dual valve water line and found it restricted. I tried to steam out the debris or ice and was unsuccessful. Spoke to Adrian back at Techline again and he advised to replace the fill tube as well. Ordering control board and fill tube ; ordrng 1 W11043763 (cntrl-elec) and 1 W11415785 (ICE MAKER FILL TUBE)
Near Austin, TX 78732
David Z
Job Details: 02/26/2020
MICROWAVE IKEA IMBS104GSS01 "Arrived on site to diagnose microwave that customer feels isn’t heating well. Performed diagnostics and ran MW. Found water was heating fine. Tested a bag of popcorn and was popping within the first 60 seconds, showing no indication of low power. Customer also pointed out that the door is fogging up on the inside, and a large condensation spot was seen on the outer glass. Ordering 1 W10721486 door to correct warped gasket / leaking door.. ; ordrng 1 W10721486 (door/mw)"
Near Austin, TX 78726
David Z
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to install rail to correct door close issue. Installed new mullion rail and retested. Mullion is springing closed as designed and working properly. Call complete.
Near Austin, TX 78717
Paul
Job Details: 02/26/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for a washer that is not draining. I checked stored error codes and found an F0E5 & F0E2. I ran service test 12 and I found the drum turning very slowly in the spin cycle. I tried to run some manual test and the unit would not respond. I tried running service test 12 again and the unit would not start the test.i removed power from the unit for 1 minute and powered the unit up and nothing on the control panel would respond. The unit has failing controls. Ordering W11319991 CNTRL-ELEC & marking W11322903 CNTRL-ELEC as UORV. Sending routing a message to weigh the call for 2 hours and 2 men.; ordrng 1 W11319991 (CNTRL-ELEC)
Near Pflugerville, TX 78660
Wesley
Job Details: 02/26/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and installed door handle that was in customer possession. Unit is now cosmetically correct. All checks good.
Near Austin, TX 78749
Jacob
Job Details: 02/26/2020
WASHER MAYTAG MVWB835DW4 Arrived onsite for unit having F3E1 error code. Tested unit. Found the hose on the tube side was blocked. Unclogged hole for tube. Tested unit. Unit test good. No leaks at this time. Job complete
Near Cedar Park, TX 78613
Paul
Job Details: 02/26/2020
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for a dryer not tumbling. I found the idler pulley broken and had fallen out causing the belt to get partially cut. I installed a repair kit. I tested the dryer and the unit is working as designed. Call complete.
Near Round Rock, TX 78681
Cliff
Job Details: 02/26/2020
ICE MACHINE WHIRLPOOL KUIX305ESS1 Ordering non uv dryer. Office to reschedule call for three hour job.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 W10843121 (drier-tube)
Near Georgetown, TX 78628
James
Job Details: 02/26/2020
REFRIGERATOR JENN-AIR JFI2589AEP "Arrived on site and installed new seal, reservoir and end cap. Tested operation and found unit working properly. Job complete"
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "(DM) Arrived on site for failed top racks. Inspected unit and work area. Found top rack assembly broken. Replaced new, tested rack operations all tested good. Performed diagnostics mode and tested unit operations and monitored for leaks. No water leaks detected, all operations tested good."
Near Austin, TX 78750
Paul
Job Details: 02/26/2020
FREEZER JENN-AIR JUD24FCECX00 Arrived onsite for the freezer to replace the previous diagnosed parts. I replaced the FC slides. The drawer is closing as designed now. Call complete.
Near Hutto, TX 78634
Andy
Job Details: 02/26/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range oven clicking. Upon arrival customer informed that issue is range oven will not work. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78730
David Z
Job Details: 02/26/2020
DISHWASHER BOSCH SHP865WF5N "Arrived on site to diagnose one a dishwasher that was making some noise when draining. Performed diagnostics and ran unit. Wash motor sounds good. When draining drain pump sounds good at first, but then began whining very loudLy at the end. Replaced drain pump and retested. No abnormal noises heard after pump replacement. All is working as designed. Call complete. No water leaks found at time of service."
Near Austin, TX 78733
Kevin
Job Details: 02/26/2020
COOKTOP KITCHENAID KCGS350ESS00 "Arrived on site and replaced orifice holder diagnosed on previous visit after replacement cooktop burner is now operating normally, job complete"
Near Lockhart, TX 78644
Leonardo
Job Details: 02/26/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for right rear burner not heating. Test unit and found bad switch and element. Replace dnoth parts test unit and unit test good job complete.
Near Jarrell, TX 76537
James
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW8900BW0 Arrived on site and tested operation. Found basket not spinning with basket causing error for sud. Found hub stripped causing error. Installed new hub and tested. Unit tests good. Job complete
Near Round Rock, TX 78664
Andy
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on site for refrigerator still not making ice. Tested and inspected unit and found broken wire harness at bottom of FC door. Customer to call back and schedule. No water leaks present at time of service.
Near Round Rock, TX 78665
Cliff
Job Details: 02/26/2020
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to diagnose a microwave that will not start. Found defective door switches in unit. Replaced all three switches and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "(DM) Arrived on site for freezer door not opening. Inspected unit and work area. Found door not opening. Removed top hinge, backed door out. Found a pan sticking out past freezer shelf, removed pan. Reassembled door and hinge. Door opens and closes as designed. Spoke with customer about the operation of the unit."
Near Round Rock, TX 78665
Cliff
Job Details: 02/26/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose a dryer that is not heating. Found 120 V to L1 and 120 V to L2 but 0 V when combined. This indicates same leg of power used for both sides of circuit providing only half power to the dryer. Homeowner will need to have electrician correct voltage issue to complete repair.
Near Hutto, TX 78634
Andy
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for refrigerator not making ice and gasket not sealing. Tested and inspected unit and found no ice in ice bin and FC gasket not sealing. Heated and reshaped gasket to seal properly. Found ice maker turned off. Tested ice level sensor and found working properly. Checked ice maker error codes and found none. Cycled ice maker and ice maker cycled. Checked ice maker fan and found working properly. Preformed ice maker fill test and found working properly. Spoke with customer about ice maker being turned off and customer stated they did not intend to do that and was not aware it was off. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78717
Paul
Job Details: 02/26/2020
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived onsite for a dishwasher leaving the dishes slimy at the end of a cycle. I checked stored error codes and found an F9E1, F6E4, & F6E3, & F3E3. I found the diverter not finding position and rotating constantly. I found the OWI failing. I went over detergent use and sudsing with the customer. The pump and motor along with the OWI need to be replaced. Ordering W10902372 PUMP&MOTOR & marking WPW10705575 SENSOR as UORV. ; ordrng 1 W10902372 (PUMP&MOTOR)"
Near Leander, TX 78641
Lou
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM00 "arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer said that the unit is leaking from the bottom right corner. I inspected the drip pan underneath and it is not cracked or overflowing. I found that the evaporator drain tube is clogged and backing into the bottom of the FC section and spilling onto the floor. I removed the Evap cover and found a block of ice in the Evap drip pan. Cleared the ice and cleared the drain tube. Unit is operating as designed. No water leaks observed at the end of service, job completed."
Near Austin, TX 78704
Leonardo
Job Details: 02/26/2020
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to replace wheels. Replaced wheels test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 02/26/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave rattling noise. Upon further inspection, I turned the blower on and could hear a faint rattling noise on the low setting. I removed the unit from the wall and tested the unit on the countertop and it operated as designed. I removed the blower and inspected and found that one of the blower mounting screws was stripped and the fan was sitting loose in the unit. I replaced it with a new blower and put the unit back into the wall and retested. Found that the vent cover in the cabinets isn’t installed correctly and it vibrating on the damper housing. Adjusted the cover and retested. Unit is operating as designed. Job completed. Customer not available to sign receipt as this is a new build/vacant home."
Near Salado, TX 76571
Al
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect ice maker not working properly.Confirmed the complaint and disassembled the unit and discovered the fill-line from the valve to the ice maker was frozen.I found the issues were due to the freezer temperature being set at -3 degrees instead of 0 degrees.I freed the ice obstruction and unit valve filed the ice maker as designed.Job complete, customer satisfied"
Near Austin, TX 78731
David Z
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF540CWHW00 "Arrived on site for refrigerator not making ice or dispensing water. Performed diagnostic and tested. Could hear valve trying and humming, but no water coming out. Reservoir was not frozen. Replaced inlet valve and retested. All is working as designed."
Near Hutto, TX 78634
Andy
Job Details: 02/26/2020
DRYER MAYTAG MEDB835DC3 Arrived on site for dryer AF code and turns off by itself. Tested and inspected unit and found UI and control will need to be replaced as well as vent needs to be cleaned. Spoke with customer on vent cleaning and ordering needed parts. ordrng 1 W10827974 (cntrl-elec) and 1 W11099776 (console)
Near Pflugerville, TX 78660
Wesley
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite and installed freezer door. All checks good. Unit is now cosmetically correct.
Near Leander, TX 78641
Lou
Job Details: 02/26/2020
REFRIGERATOR GE GFE28HSHBSS "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=1 degrees and RC=50 degrees. Placed the unit in diagnostics and tested the fans and found the RC fan not operating. I removed and replaced the RC fan and the unit began to cool immediately. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Andy
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site to install previously diagnosed part. Removed failed part and attempted to replace with new. Found that door opening for part was mis molded and UI will not fit properly. Attempted to make fit and due Tomis mold opening UI will not fit. UI popped up when trying to install and scratched door. UI will not fit in opening. Will need to replace door and UI. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10849514 (dor-fip) and 1 W11099340 (cntrl-elec)
Near Austin, TX 78737
Robert
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on job to replace friction pads. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78747
Leonardo
Job Details: 02/26/2020
COOKTOP WHIRLPOOL WCG55US0HS00
Near Buda, TX 78610
Luis
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for water leaking. Found fresh food evaporator drain frozen over,removed compressor cover,removed obstruction in drain tube,found moisture and rust on back wall liner above compressor and under main control enclosure. Called tech support per tech support moisture and rust on liner due to clogged drain line. Defrosted drain in fresh food checked water flow in drain good. Sr7727226149"
Near Austin, TX 78741
Leonardo
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on site to test unit for unit flipping breaker. Test u it and found all working correctly unit tripping breaker when element comes on. Plugged unit in on separate outlet and turned heating element on and unit did not flip breaker. Advised customer to check breaker job complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/26/2020
DISHWASHER KENMORE 665.12773K310 "Arrived on site for dishwasher not completing cycle. Inspected unit and work area. Found water standing in dishwasher. Checked drain line at garbage disposal and found clear. Ran drain pump and found abnormal noise from pump. Removed pump and inspected housing. Found object in pump housing. Cleaned out drain line and pump. Performed diagnostics mode and tested unit operation, all tested good no water leaks detected.
Near New Braunfels, TX 78130
Richard
Job Details: 02/26/2020
RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for the oven not heating properly. During testing found that the oven was not heating to the correct temperature. Found that the oven sensor was not working properly. Replaced sensor. And oven tested fine. Complete
Near Austin, TX 78738
Robert
Job Details: 02/26/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on job for complaints of not cleaning dishes. Rinse aide not dispensing, replace dispenser. No leaks detected at time of service"
Near Canyon Lake, TX 78133
Noah D
Job Details: 02/26/2020
COOKTOP JENN-AIR JIC4736HB00 "Arrived on site to replace control, upon inspection found the stainless frame pulled away from the cooktop, replaced control and there was still a gap. Ordering cooktop, office to reschedule Sr # 7727221198; ordrng 1 W11332766 (COOKTOP)"
Near Cedar Park, TX 78613
Lou
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit plugged in and the breaker on. Attempted to place in diagnostics with no response. I found that the unit wasn’t wired correctly at the junction box as the wire nut to the white wires wasn’t secured and one of the wires was hanging out (photo). I retired the unit and placed into diagnostics and tested. Unit operated as designed. I found the unit with no toeplate and the retainers inside the unit in the silverware rack. Turned the water off and unplugged unit for safety. Left retainers with brochure on top of counter. No water leaks observed during service, job completed."
Near Florence, TX 76527
James
Job Details: 02/26/2020
REFRIGERATOR GE PSB48YSXASS Arrived on site and found compressor locked up. Installed new compressor that was shipped to customer from manufacturer. Vacuumed system and tested for leaks. Unit held vacuum. Charged with 8.11oz 134a and tested. Unit tests good. Job complete
Near Austin, TX 78704
Jacob
Job Details: 02/26/2020
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived onsite for unit not making ice. Tested unit. Found that cap under water pan was dripping and not closed all the way, for water to fill pan correctly. Tested unit. Unit test good. No leaks at this time. Job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL MDB8959SFZ4 "Arrived on site to inspect dishwasher for no power, upon inspection I found the console unresponsive, tested outlet 120v, replaced console and power returned. No problems found
Near Cedar Park, TX 78613
Lou
Job Details: 02/26/2020
DISHWASHER BOSCH SHP865WF5N "Arrived on site to inspect dishwasher not draining. Upon arrival, customer advised that the unit is operating as designed. Job completed."
Near Austin, TX 78759
Scott
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for no cool fridge . Found unit has leak . Gage reads show leak . Ordering evap and compressor . Call to set return visit .; ordrng 1 WPW10317014 (evaporator) and 1 WPW10507886 (compressor)
Near Holland, TX 76534
Al
Job Details: 02/26/2020
WASHER GE GTW335ASN0WW "Arrived to install previously ordered parts.Removed, replaced and tested the unit and unit tested as designed.Job complete"
Near Canyon Lake, TX 78133
Noah D
Job Details: 02/26/2020
FREEZER MAYTAG MZF34X16DW01 "Arrived on site to inspect freezer for no cooling, upon inspection found the fridge not turning on any functions, while trying to get into diagnosis mode noticed the control not responding, replaced control board and all functions returned, compressor kicked, evap fan worked, air flow returned, lights turned on. Cooling started, told customer to allow 24 hours to get to temp. Complete"
Near Buda, TX 78610
Jacob
Job Details: 02/26/2020
REFRIGERATOR MAYTAG MFI2665XEM7 Arrived onsite for unit not cooling. Tested unit. Found that motor to evaporator fan was not working. Ordered parts. Rescheduled with customer.; ordrng 1 W11035752 (cntrl-elec) and 1 WPW10276647 (motor-evap)
Near Round Rock, TX 78665
Cliff
Job Details: 02/26/2020
WASHER WHIRLPOOL WRB322DMBM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure caused by shorted defrost heater. Heater will need to be replaced to complete repairs.); ordrng 1 WP12729128 (heater)
Near Jarrell, TX 76537
Jonathan S
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site for to install previous diagnosed parts. Removed freezer door and installed door hinge and added washers. Corrected leveling with shims. Adjusted fresh food door gasket with heat gun. Spoke with customer on repair. All tested good, no water no water leaks detected."
Near Austin, TX 78722
Jacob
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onsite for UI control not working and unit not cooling. Tested unit. Found that control board was bad. Replaced control board. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78747
Brandon
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for customer complaint of unit not starting a cycle and making a noise, found unit was unplugged upon arrival. I plugged unit it, drain pump came on right away indicating the previous wash cycle had a power outage. I reset control and ran calibration cycle, then ran tests in diagnostic mode, found house water supply was turned off, this is a new build house and this was the first time the customer tried using the washer, unit tested good."
Near New Braunfels, TX 78132
Richard
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW7500GC2 Arrived onsite for the washer making a noise during spin cycle. Ran diagnostics and found that the gear case is no good causing a jet engine noise during the spin cycle. Replaced gear case and ran a calibration and washer tested good and no leaks detected. Complete
Near New Braunfels, TX 78130
Noah D
Job Details: 02/26/2020
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site to replace wiring harness, upon inspection found harness and replaced harness, including pressure tube and connectors. Tested after replacing, no leaks or problems found, spinning returned, normal cycles worked. No leaks detected, complete"
Near Leander, TX 78641
Lou
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, I found that the water dispenser is leaking and not the ice maker. Water is slowly dripping from the dispenser spigot. I tested the dispenser and after stopping dispensing, there was a water bubble at the tip of the spigot. I am ordering the water tube that goes from the hinge to the spigot, spigot, and water reducing valve/tubing. I will return with the dual valve. No water leaks observed at the end of service. ; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve) and 1 W11227371 (SPIGOT) and 1 WPW10511930 (tube-water)"
Near Dripping Springs, TX 78620
Robert
Job Details: 02/26/2020
RANGE WHIRLPOOL WOS51EC0HS01 Arrived on job for complaints of door not opening. Found door hinge damaged. Replaced hinge
Near Temple, TX 76504
Jonathan M
Job Details: 02/26/2020
WASHER WHIRLPOOL CAE2745FQ1 "On site for washer that would not drain. Inspected unit and work area. Please do not in service diagnostics and found an F9 E1 (long drain) and F5 E1 (lid lock fault). Tested unit in a manual test and was able to lock the lid, agitate,and spin. However, when draining, I was unable to hear any water drain or buzz. Removed old drain pump and found rug bits clogging up he drain pump. Removed debris and replaced drain pump. Tested uNit in an auto test and manual test. Unit is now working as designed."
Near Cedar Park, TX 78613
Paul
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for a refrigerator with the upper RC lights out. I found the FC light not working also. I found power to the FC LED and it not turning on. I replaced the FC LED and tested the unit. All of the lights are working as designed. Call complete.
Near Canyon Lake, TX 78132
Luis
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site for water leaking. Found icemaker not installed correctly to screws on side wall and extension tub wasnt fully inserted to fill cup. Replaced icemaker installed icemaker correctly to side walls,inserted extension tube to fill cup,turned water on ran water to icemaker,no leaks while filling icemaker. Turned water off due to vacant house unit working as designed."
Near West, TX 76691
Jonathan M
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for washer that was making a grinding sound. Inspected unit and work area. Place unit in service diagnostics and did not find any error codes. Place unit in an auto test and heard the agitator spending a little freely during the agitation. Open the washer and found wash plate not fully seated down and bolt unscrewed. Tightened up wash plate screw and tested unit in auto test. Unit operated as designed. Customer,era explained this issue happened in a normal cycle and did not happen in the diagnostics last time either. Ran unit through a quick wash and waited through wash agitation and span and rinse agitation. Unit was operating as designed. Call complete."
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/26/2020
MICROWAVE WHIRLPOOL WMH31017HZ2 Arrived on site for microwave having front panel damage. Inspected unit and work area. Found manufacturer deflect on front control panel. Removed failed control panel and installed new. Tested operation. All tested good.
Near Georgetown, TX 78626
Cliff
Job Details: 02/26/2020
DRYER MAYTAG MEDC465HW0 Arrived on site to diagnose a dryer that is making unusual noise. Found drum out of round causing knocking noise. Drum will need to be replaced to complete repairs.; ordrng 1 W10899578 (drum)
Near Austin, TX 78738
Robert
Job Details: 02/26/2020
WASHER MAYTAG MHW6630HC0 Arrived on job for complaints of not spinning in rinse and spin cycle. Washer not running cycle correctly filling with water and washing in cycle..; ordrng 1 MHW6630HC0 (CONTROL PANEL )
Near Austin, TX 78744
Leonardo
Job Details: 02/26/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to replace handle. Replaced handle test unit and unit test good job complete.
Near Belton, TX 76513
Al
Job Details: 02/26/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived to install previously ordered parts.Removed and replaced the fan, blade and added sound pads.Reassembled and customer was satisfied with reduction in noise from the unit.Job complete"
Near Pflugerville, TX 78660
Andy
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for refrigerator switch not working. Tested and inspected unit and found failed switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Taylor, TX 76574
Andy
Job Details: 02/26/2020
DRYER AMANA NED4655EW1 Arrived on site for dryer not drying. Tested and inspected unit and found failed cutoff. Removed failed part and replaced with new. Tested unit and all operations are normal. Spoke with customer on on venting. No other repairs are needed at this time.
Near Round Rock, TX 78665
Cliff
Job Details: 02/26/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to diagnose a cooktop with a scratched stainless top assembly. Replaced stainless top due to extreme scratching. Found faulty screw which broke inside of right front burner assembly. Burner assembly and screw will need to be replaced to complete repairs.; ordrng 1 8286921 (screw) and 1 W10597159 (holder-orf)
Near Georgetown, TX 78628
James
Job Details: 02/26/2020
WASHER MAYTAG MVWB765FW3 Arrived on site and removed agitator and installed new agitator. Unit tests good. Job complete
Near Harker Heights, TX 76548
Al
Job Details: 02/26/2020
WASHER MAYTAG MVWB765FW4 Arrived to inspect washer with clothes stuck underneath the agitator.Confirmed the complaint and removed and inspected the agitator for damage.I freed the clothes and reassembled the unit.Unit now operates as designed.All water lines were dry at the time of service.Job complete Customer satisfied
Near Austin, TX 78724
Jacob
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived onsite to attach water supply hose to unit. Attached hose to unit. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Austin, TX 78724
Jacob
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived onsite to attach water supply hose to unit. Attached hose to unit. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Austin, TX 78737
Kevin
Job Details: 02/26/2020
VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site and inspected vent hood and found it is vibrating on the highest setting. Dropped motor and added sound pad material between motor and mounting point and this did not have any effect. Will need to bring back a new motor and more vibration material to correct issue.; ordrng 1 W11106377 (blower-fan) and 10 W11113654 (pad)s
Near Austin, TX 78737
Kevin
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 "Rived on site and inspected refrigerator and found freezer temperature is 1° and fresh food section temperature is 40° refrigerator temperatures are correct, took pictures, no further repairs required at this time, job complete"
Near Austin, TX 78738
Brandon
Job Details: 02/26/2020
WASHER LG WT7200CV "Arrived on site for customer complaint of noise issue when agitating. Found noise coming from coupling, will bring back clutch, washplate, stator and rotor. ; ordrng 1 4323EA2001C (COUPLING)"
Near Pflugerville, TX 78660
Wesley
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW4850HW1 "Arrived onsite and unable to detect a leak, replaced the valve. Advised customer to film leak in progress in event of further leaking."
Near Austin, TX 78721
Jacob
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Arrived onsite for for ice maker door not opening up all the way for ice to dispense. Tested unit. Found that ice door was not operating properly. Replaced door dispenser. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78749
Leonardo
Job Details: 02/26/2020
RANGE WHIRLPOOL WFG510S0HS1 Arrived on site to test unit for oven not turning on. Test unit and found bad ignitor not igniting bake burner. Replaced ignitor test unit and unit test good job complete.
Near Driftwood, TX 78619
Robert
Job Details: 02/26/2020
WASHER MAYTAG MVWB765FW2 Arrived on job for complaints of scraping noise. Ran diagnostics and found error code F7E9 for stuck rotor and noise from clutch. Customer requeste afternoon appointment ; ordrng 1 W10754448 (clutch) and 1 W11195971 (STATOR )
Near Austin, TX 78732
David Z
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDT710PAYM6 "Arrived on site to diagnose no heat condition. Performed diagnostic and found errors F7E1 No Heat, F6E2 Fill valve electrical problem, F10E1 dispenser electrical problem, F8E2 drain motor electrical problem. Tested element at control and found element open. Cleared electrical error. Ordering 1 W10518394 heater.. ; ordrng 1 W10518394 (heater)"
Near New Braunfels, TX 78132
Luis
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KBFN506ESS00 "Arrived on site for no leds and cooling complaint. Per customer unit stop cooling,freezer at room temperature,removed evaporator cover in fresh food found dye on insulation at heat exchanger,uploaded picture to SD-quikpic. Called tech support rep Andy,used video chat to show dye on insulation per tech support
Near Austin, TX 78731
David Z
Job Details: 02/26/2020
OVEN KITCHENAID KEBS278SSS04 Arrived on site to diagnose upper oven not heating. Performed diagnostic and found no heat from bake or broil element. Removed unit from wall and tested thermal fuse. Found fuse open. Replaced fuse and retested. Unit is now heating as designed. Call complete.
Near Buda, TX 78610
Leonardo
Job Details: 02/26/2020
RANGE WHIRLPOOL WFC310S0ES1 Arrived onsite to test unit for left front burner not working. Upon inspection we found element melted to receptacle will need to replace receptacle and element. Ordering new receptacle 814399 and new element WPW10259865 rescheduled ; ordrng 1 814399 (RECEPTACLES ) and 1 WPW10259865 (ELEMENT )
Near Austin, TX 78704
Jacob
Job Details: 02/26/2020
WASHER WHIRLPOOL WFW5090JW0 Arrived onsite to replace suspension to unit. Replaced suspension. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78730
David Z
Job Details: 02/26/2020
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to continue diagnosis of F8E0 and F6E4 error codes. Called tech line and spoke to Cathy who said to replace both cooling fans. Followed instruction and installed new upper and lower cooling fans. Retested and lower fan would not come on, was just humming. Disassembled unit again and Found blade seized and part defective. Put old lower fan back in and reassembled. Retested unit and was able To preheat upper and lower ovens to 350, and error did not return. Call complete."
Near New Braunfels, TX 78132
Luis
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL GI15PDXZS1 "Arrived on site for ice issue. At time of visit small thin Ice was produced,ran diagnostics weak water flow to reservoir, cont. diagnostics good frost pattern on evaporator diagnosed a faulty water valve. Installed a new water valve. Ran unit through a normal cycle ice formed on plate and dumped ice,water valve filled reservoir unit working as designed ; used 1 W10881366 (VALVE) from stock"
Near Pflugerville, TX 78660
Wesley
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onnsite and installed motor Evap and cover due to sever warping. All checks good. Unit is now operating with no ice obstruction. And proper cover. All checks good.
Near Austin, TX 78759
Scott
Job Details: 02/26/2020
DRYER WHIRLPOOL WED49STBW1 Arrived on site for door gasket drying in right hand bottom of door . Replaced gasket . Ran dryer on high heat to help cure adhesive . No lint build up at time of service . Job complete.
Near Austin, TX 78737
Kevin
Job Details: 02/26/2020
DRYER WHIRLPOOL WED5620HW1 "Arrived on site and found top of dryer is damaged, after replacing it dryer is noW correct, job complete"
Near Austin, TX 78746
Kevin
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and found lights are working the door switch is still reading open for left pantry door, disassembled drawer again and adjusted door again end it is now registering has closed. No further repairs required at this time, job complete"
Near Austin, TX 78727
Scott
Job Details: 02/26/2020
DRYER WHIRLPOOL NED4655EW1 Arrived on site for dryer making a loud pop and going dead . Found terminal wires fried on black leg. User terminal block kit repair . Checke all thermostats and fuses . All checked normal . Unit just needs maintenance department to put a new cord on and all is good. Job complete
Near Hutto, TX 78634
Andy
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for refrigerator food freezing in RC. Upon arrival customer informed that is not the issue. Issue is ice buildup on RC evaporator. Will need to replace controls, thermistor and evaporator cover. Ordering needed part. Instructed customer on defrosting unit 48 hours prior to service and how to do so safely a s to prevent water damage risk. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10387382 (cover-evap)"
Near Austin, TX 78739
Kevin
Job Details: 02/26/2020
DRYER WHIRLPOOL MED5630HC0 "Arrived on site and inspected dryer and found it is rattling during operation, disassembled dryer and found signs of wear between motor mount and dryer floor panel. Added sound pads to reduce vibration, also added a self tapping screw to the left hand side of motor mount. Added sound pads beneath fan blade shroud, and around that where it exits rear bulkhead. After reassembling dryer noise has been reduced. Job complete"
Near New Braunfels, TX 78132
Noah D
Job Details: 02/26/2020
OVEN KITCHENAID KEBK101BSS00 "Arrived on site to inspect oven for no power, upon inspection found the thermal fuse open, replaced thermal fuse and res tested. No problems found. Complete"
Near Pflugerville, TX 78660
Paul
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the compressor and drier. I installed a low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.50 oz’s of R134A. I tested the unit and it is working as designed. Call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 02/26/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on job for complaints of display not working. Replaced console and test.
Near Dripping Springs, TX 78620
Robert
Job Details: 02/26/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on job to install gasket from previous technician. Installed gasket and test operation.