Service History 704 - Appliance Express

We serviced a

KENMORE MICROWAVE

Model 721.664635

Near Elgin, TX 78621

Matthew

Job Details: 08/31/2021

Updated model and serial number. Arrived onsite for microwave not heating. Upon arrival tested unit and found vibrating noise coming from magnetron compartment. Unit would not heat. Lights and timer are functioning. Unit will need high voltage system replaced.

We serviced a

GE DISHWASHER

Model GDT545PSJ0SS

Near Lakeway, TX 78734

Robert

Job Details: 08/31/2021

Arrived on job to replace previously diagnosed part. After replacement test operation.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Andice, TX 78628

David S

Job Details: 08/30/2021

"Arrived on site for dryer showing an error code. I inspected the unit and work area. I enter diagnostics and found error code f3e2 open or shorted moisture sensor. I tested the moisture sensor in diagnostics and found it working as designed. I ran the unit through a timed dry and a normal dry. I found the unit working as designed with no issues. I found the exterior vent pinched, I pulled out dry out some and cleared the vent tub. It is now clear and fRee flowing. Job complete."

We serviced a

KENMORE DRYER

Model 110.780927

Near Leander, TX 78641

Justin

Job Details: 08/30/2021

"Arrived on site for a dryer not starting and throwing an error code. I tested the unit and found that as soon as you pressed start, it would throw an F error. I tested voltage at the wall and found it good. I then gained access to the control and found the voltage there good. I then checked voltage at the K2 relay and found it only sending 111VAC. This indicates a faulty control. I replaced the control and tested the unit again. The unit was now running as designed. Call complete."

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 08/30/2021

Arrived on site to replace previously ordered parts for dryer. Replaced inner door panel and tested unit. Found all is functioning properly at this time.

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Austin, TX 78746

Luis

Job Details: 08/30/2021

Will need to order left side door skin,might come included with door skin; ordrng 1 Leftsidedoorskinstainlesssteelneedstohavestyrofoam (Left side door skin stainless steel needs to have styrofoam)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Uhland, TX 78640

Leonardo

Job Details: 08/30/2021

Arrived on site to test unit for unit not washing. Test unit and found unit filling with water and running but not spraying water. Will need to order new sump and motor office to reschedule. ; ordrng 1 W11025157 (Sump and motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near West Lake Hills, TX 78746

Luis

Job Details: 08/30/2021

Arrived on site. Found drawer glide not correctly installed to liner wall,installed glide correctly to liner wall tested drawer operation unit working as designed."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78745

Kevin

Job Details: 08/30/2021

Arrived on site and inspected Dryer and Found if it is plugged in breaker trips immediately. Disassemble Dryer and Found continuity between heating element connector and cabinet. A new heating element will be needed to correct issue. Will also bring back any other possibilities to complete repair on the next visit; ordrng 1 W11344457 (Heating element) and 1 280148 (Cutoff) and 1 W10693363 (Fuse) and 1 W11461185 (Control board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near San Marcos, TX 78666

Andrew

Job Details: 08/30/2021

"Arrived on site tested unit for upper rack rubbing, found unit unleveled causing cabinet to twist causing rack to rub, leveled unit, rack is no longer rubbing, no leaks detected job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Buda, TX 78610

Jacob

Job Details: 08/30/2021

Arrived onsite for feet to the unit not put down to hold the unit in place. Put feet down. Tested the unit. Unit stayed stationary. No issues at this time. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Austin, TX 78750

David Z

Job Details: 08/30/2021

"Arrived on site to diagnose dishwasher with no power going to it. On arrival tested unit and found no power at console. Verified unit is on a switch. Tested at the junction box and found no power. Tried other switch at wall and found unit powered on. Wrong switch was set to off. Unit working as designed.Call complete."

We serviced a

WHIRLPOOL RANGE

Model KSGG700EWH0

Near Austin, TX 78757

Scott

Job Details: 08/30/2021

"Arrived on site for partial control display . Ran diagnostics got key pad error code ,runaway temp code . Ordering sensor and control main , display control and UI panel. Call to set return will need AUTHO ; ordrng 1 Autho and 1 WPW10453983 (Control main) and 1 W10833885 (Sensor)"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GP0

Near Leander, TX 78641

Justin

Job Details: 08/30/2021

"Arrived on site for a dishwasher that will run for a few minutes and then begin draining. Upon arrival the customer stated it used to be intermittent, but is now almost every time. I gained access to the bottom of the unit and put it into diagnostics mode. I found stored error code F8E4 for drain motor electrical problem. I then ran a test cycle and it ran through as designed, but did not completely drain at the end. I then began a normal cycle and found the same issue with no drain. I found nothing clogging nor blocking the drain. The customer accepted. I installed both parts and then tested the unit. The unit was now draining as designed. No leaks observed at the end of service.

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near West Lake Hills, TX 78746

Kevin

Job Details: 08/30/2021

"Arrived on site and inspected dryer and found it is heating properly, but there is no airflow showing on airflow meter. Removed vent hose from rear of dryer and airflow has returned. Recommended to tenant that condo owner be contacted, vent to the exterior of the building will need to be cleaned/cleared before dryer is used again to prevent any further damage. job complete"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Austin, TX 78717

Taylor M

Job Details: 08/30/2021

"Arrived on site to diagnose a range with gas leak issues, upon arriving the customer informed me that they had a service company come look at their gas lines and determined that the leak was coming from the regulator on the range, I gained access and found it to be the issue, the valve regulator I have with me is defective from the manufacturer, I am ordering a new one and have scheduled return service; ordrng 1 WPW10546238 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Hutto, TX 78634

Scott

Job Details: 08/30/2021

Arrived on site for icemaker in freezer not producing ice . Ran harvest . Replaced ice maker . Ran harvest again all checked normal. No water leaks detected at time of service. Job complete .

We serviced a

KITCHENAID DISHWASHER

Model KDPM804KBS0

Near Bastrop, TX 78602

Matthew

Job Details: 08/30/2021

"Arrived onsite for dishwasher still giving draining error code. Now, at startup the unit is making a grinding noise. Inspected drain pump and did not see any visible failure. Called tech line for assistance. Disconnected the drain pump and started cycle but grinding was still present. Tech line recommended replacing the sump assembly. Also bringing back control, just in case. Gave SR#7731513062. Office to reschedule.; ordrng 1 W11416362 (SUMP AND MOTOR ASSEMBLY )"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Hutto, TX 78634

Scott

Job Details: 08/30/2021

"Arrived on site for poor drying . Ran diagnostics,no error codes . Heater is coming on but not hot just warm . Ordering heater . No water leaks detected at time of service. Call to set return ; ordrng 1 W10518394 (Heater)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Austin, TX 78748

Leonardo

Job Details: 08/30/2021

Arrived on site to test unit for unit not washing. Found unit over sudsing make unit leak in to over float. Advised customer to not use liquid soap on the rinse aid dispenser. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW95HEXW2

Near Austin, TX 78703

Kevin

Job Details: 08/30/2021

"Arrived on site and inspected washer and found it is not draining, found drain pump catch is clogged by debris. After clearing catch ran a diagnostic cycle and drain is operating normally again and washer completes diagnostic cycle.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Round Rock, TX 78681

David S

Job Details: 08/30/2021

Arrived on site for refrigerator doors rusting. Gained access to the doors then removed and installed new doors. Made sure new doors made a good seal to the refrigerator. Job complete

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Bee Cave, TX 78738

Robert

Job Details: 08/30/2021

Arrived on job for complaints of broken lid. After replacement test operation.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520AS0

Near Austin, TX 78728

David Z

Job Details: 08/30/2021

"Arrived on site to diagnose microwave that is not heating. On arrival customer advised me they saw a massive spark above the control panel. Removed top cover and found the diode fried. Found unit has a failed HV system and will need replacement. I noticed an excessive amount of grease and moisture in the top of the unit. I checked the vent outside and found the vent flap door is open over an inch, allowing moisture to creep into the unit. Advised homeowner they will need to find a way to close down that door, or issues will continue. Ordering Hv system parts. ordrng 1 W10245183 (Magnetron) and 1 W11256462 (Diode) and 1 W10850446 (Capacitor) and 1 W10847161 (Transformee)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Austin, TX 78717

David S

Job Details: 08/30/2021

Arrived on site for fridge Tripping the breaker. It is happening when the unit goes through defrost. I inspected the heating element and found continuity between the heater and the evaporator house causing the unit to short out during defrost. Called techline and spoke Adrian.; ordrng 1 W11506635 (Access valve) and 1 WPW10143759 (UV)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HB4

Near Bastrop, TX 78602

Matthew

Job Details: 08/30/2021

Arrived onsite to replace previously diagnosed parts. Replaced capacitor and diode. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Austin, TX 78726

Taylor M

Job Details: 08/30/2021

"Arrived on site to diagnose dryer not drying, upon arrival I gained access to the unit and found that the element is bad, I replaced the element and now the unit is operating properly as designed. Job complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUIC15NHZS0

Near Canyon Lake, TX 78133

Andrew

Job Details: 08/30/2021

"Arrived on site to test unit for no power. Found external drain pump tripping preventing unit from receiving proper voltage. Replaced pump, tested unit and all functions working as designed no leaks detected job complete."

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEB4

Near Pflugerville, TX 78660

Scott

Job Details: 08/30/2021

"Arrived on site ,replaced left side fresh food door gasket . Gasket is sitting properly . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Smithville, TX 78957

Matthew

Job Details: 08/30/2021

Arrived onsite for dishwasher not turning on. Upon inspection found loose connector in junction box. Secured wire nut ant tested. Unit is functioning properly. Job complete

We serviced a

GE DISHWASHER

Model GDT655SSJ0SS

Near Buda, TX 78610

Leonardo

Job Details: 08/30/2021

Arrived on site to replace board. Replaced board test unit and unit still not working. Ordering new ui and control board. ; ordrng 1 WD21X24901 (Control board) and 1 WD21X23462 (Ui board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Austin, TX 78732

Brandon

Job Details: 08/30/2021

"Arrived on site for customer complaint of ice build up on back wall and unit not cooling properly, found open thermistor at control, removed evaporator cover, found open evaporator thermistor, ordering part. SR# 7731618967; ordrng 1 WPW10383615 (Evaporator thermistor)"

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BS3

Near Georgetown, TX 78626

Jimmy J.

Job Details: 08/30/2021

Arrived on site for THE FRONT LEFT BURNER JUST CLICKS AND CLICKS AND TAKES A LOT LONGER TO IGNITE THEN OTHERS AND THEN GETS A BIG FLAME-- THE OTHER BURNERS AND OVEN SEEM TO BE OK. Found cap was not allowing the igniter a good ground to light the flame properly. Removed cap and installed new cap. Igniter lights the flame between the second and third click consistently now. Job completed.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEM7

Near Georgetown, TX 78626

Kayman

Job Details: 08/30/2021

"Arrived onsite for refrigerator not making ice. I found the RC=40 and the FC=4. Ice room = 27. I ran test 3 and verified airflow through the baffle. I tested the ice box thermistor and found it out of range reading colder than actual. And the fan not running while out of diagnostics. I found the ice fan working in diagnostics. I removed the ice maker and heated up the thermistor. After re installing the ice fan came on. I found the ice maker in the unit doesnt match the parts schematic, replace the ice maker which includes a new harness and thermistor. The customer agreed so I replaced the ice maker and harness. As soon as I installed the ice ,asker it rotated and dipped as designed. I advised the customer to monitor the unit over the next 24 hours to ensure ice production. No leaks detected during time of serviceJob complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBL1

Near Georgetown, TX 78633

Lou

Job Details: 08/30/2021

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I found where water is leaking from the diverter housing under the unit. I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed at the end service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Austin, TX 78748

Leonardo

Job Details: 08/30/2021

Arrived on site to test unit for unit not washing. Test unit and found bad wash motor due to normal wear and tear.Test unit and unit test good job complete no leaks present at this time.

We serviced a

KITCHENAID RANGE

Model KDRS467VSS00

Near Georgetown, TX 78626

Kayman

Job Details: 08/30/2021

Arrived onsite for range that will spark randomly while other burners are lit. Upon inspection I confirmed the complaint. I found that when the front middle burner is lit the other ignitors will start sparking. I removed the burner heads and cleaned off the ignitor ports and the issue seemed to go away for a short time. I advised the customer to try to clean the ignitor ports with some mild degreaser or vinegar because dirty ignitors and port can cause reigniting.

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18NNXS0

Near Leander, TX 78641

Justin

Job Details: 08/30/2021

"Arrived on site for an ice machine not producing ice fast. Upon arrival the customer stated it takes roughly 24hrs to produce the same amount of ice it used to in roughly 3 hours. Upon further inspection I found the ice bin full of thick cubed ice. I put the unit into test mode and found everything working as designed. The customer also provided videos of the ice slabs on the grid. I explained to the customer on how the ice may take a while to drop from there, and as long as the ice is not stacking on there then it is as designed. I also found the unit left on normal ice mode. I informed the customer they most likely used to have it on max ice, and how this heavily increase the ice production. I found the unit itself working as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Del Valle, TX 78617

Leonardo

Job Details: 08/30/2021

Arrived on site to test unit for unit sparking. Found bad diode shorted. Replaced diode test unit and unit test good job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near New Braunfels, TX 78130

Noah D

Job Details: 08/30/2021

"Arrived on site to inspect unit for not defrosting correctly causing ice maker and draining issues, upon inspection found the ui and control must be replaced to fix defrost issue, ; ordrng 2 Shimkit (Shim kit)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KUIX505ESS2

Near Austin, TX 78726

David Z

Job Details: 08/30/2021

"Arrived on site to diagnose ice machine that is not producing any ice. I had customer run the unit before I got there. On arrival I found the chill plate is cold, and ice is forming. I found a broken wire on the cutter grid when I removed the cover. Unit is dropping ice, but its just sitting and melting on the grid. Unit should be fine with cutter grid replacement. Ordering cutter grid..; ordrng 1 W10919199 (Cutter Grid)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near San Marcos, TX 78666

Andrew

Job Details: 08/30/2021

"Arrived on site to test unit for not drying properly, found vent solenoid in closed position, also found no high drain loop installed, replaced solenoid and installed high drain loop, tested unit, unit working as designed, advised customer on use of rinse aid and prop door open when cycle is done, no leaks detected job complete."

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Austin, TX 78750

Taylor M

Job Details: 08/30/2021

"Arrived onsite to diagnose and repair cooktop with a second tech, upon arrival we gained access to the cooktop and to the spark modules, we tested functionality on each individually and found that the problem is not identifiable, we reached out to tech line and spoke with Kathy, she suggested we check the main harness, we found that the polarity is reversed on the harness, she recommended to swap lines in the connector and provided us with sr#7731619289. We swapped the connector and now the unit is operating properly as designed. Job complete."

We serviced a

WHIRLPOOL OVEN

Model JMW2430IL03

Near Austin, TX 78739

Brandon

Job Details: 08/30/2021

"Arrived on site for customer complaint of glass broken on oven door, found outer glass panel broken. Ordering outer door panel and nameplate. ; ordrng 1 W11320231 (Nameplate)"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Lago Vista, TX 78645

Wesley

Job Details: 08/30/2021

Arrived onsite and found panel broken and causing functional issue to electronics. Ordering panel to repair. ; ordrng 1 W10893947 (Panel)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Austin, TX 78737

Luis

Job Details: 08/30/2021

"Arrived on site. Removed defective control,installed a new main control powered unit on reprogrammed control,unit powered on evaporator fan running."

We serviced a

MAYTAG WASHER

Model MVWB800VQ0

Near Leander, TX 78641

David S

Job Details: 08/30/2021

Arrived on site for leaking waters at the bottom. Put unit into diagnostic cycle found no leak at fill valves but did fine a leak at the bottom of the unit.We then gained access to the top of unit where we found the tub damaged.

We serviced a

UNKNOWN VENTHOOD

Model WVU37UC0FS0

Near Pflugerville, TX 78660

Scott

Job Details: 08/30/2021

Arrived on site for vent rattling . Found fan blade off center and causing a lot of vibration . Ordering fan . Call to set return ; ordrng 1 W11100651 (Fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Georgetown, TX 78626

Lou

Job Details: 08/30/2021

"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I removed and replaced the compressor, UV dye drier, access valve and removed the lokring where the refrigerant leak was found and welded a sleeve connector onto the lines. Vacuumed the system and pressures held at -30/0. Installed 4.5oz of R134a refrigerant and monitored pressures. Pressures held at 1/125. Evaporator had a good frost pattern and unit is beginning to cool. Recommended that the customer allow the unit to cool for 24 hours before placing food items inside. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFX2876DRM02

Near Austin, TX 78747

Luis

Job Details: 08/30/2021

"Arrived on site for cooling complaint in fresh food section. Found evaporator incased in ice,ran diagnostics diagnosed a defective defrost thermistor,defrosted evaporator replaced harness assembly,secured evaporator to correct location on suction line using foil tape and a zip tie. Per service pointer W11092686 secured evaporator to liner wall using clamps and zip ties,secured cover with 4 screws,adjusted drain pan changed defrost setting to basic.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ

Near Georgetown, TX 78628

Kayman

Job Details: 08/30/2021

Arrived onsite for dishwasher not draining upon inspection I found F2E1 stored in the system. I let diagnostics run through and found the unit working as designed. I found the drain hose connected to a black tubing that siphons up tp then top of the cabinet. I advised the customer that there may be some back filling happening because of that line which is not factory spec for this unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18NNXS2

Near Austin, TX 78746

Luis

Job Details: 08/30/2021

"Arrived on site for no ice issues. Ran diagnostics good water flow,found water leaking from cap to reservoir,pumps passed,evaporator plate did frost up,added gasket inside cap,secured cap to reservoir filled reservoir with water no leaks. Unit passed all diagnostic advised customer if issue continues will need sealed system repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Austin, TX 78734

Brandon

Job Details: 08/30/2021

"Arrived on site for customer complaint of unit not cooling, found RC covered in ice, returning tech to follow service pointer W11092686 to resolve issue. Ordering all parts as described in service pointer. ; ordrng 1 W11457241 (Drip pan) and 1 W10843055 (Control) and 1 W11188493 (Evaporator cover) and 1 W10389152 (Support) and 1 Cnote (Office to reschedule)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Round Rock, TX 78664

Scott

Job Details: 08/30/2021

Arrived on site for fridge not making ice . Found harness sheathing torn . Ran resistance test on fill tube and dispenser heater . Got 6.98 ohms . Called tech line to document. Sr 7731628652. Customer reaching out to whirlpool. No water leaks detected at time of service. Will need new freezer door .

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pflugerville, TX 78660

Scott

Job Details: 08/30/2021

"Arrived on site for lower sprayer not spraying . Ran diagnostics got vent and diverter error codes . During test wash got kicked out of test . Ordering sump and motor and vent assembly. Replace vent first , No water leaks detected at time of service. Call to set return.; ordrng 1 W11410066 (Control) and 1 W11416460 (Vent) and 1 W11545539 (Gasket) and 1 W11416362 (Sump)"

We serviced a

JENN-AIR REFRIGERATOR

Model JBRFR30IGX00

Near Austin, TX 78738

Brandon

Job Details: 08/30/2021

"Arrived on site for customer complaint of unit not dispensing water, I removed filter, purged the line and put the filter back in place, unit tested good."

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Georgetown, TX 78628

Lou

Job Details: 08/30/2021

"Arrived on site to inspect washer not working. Upon further inspection, I found the unit plugged in and the control panel not responding. I verified voltage at the outlet and main control. Tested continuity to the control panel harness and it was good. I removed and replaced the control panel and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS0

Near Austin, TX 78703

Leonardo

Job Details: 08/30/2021

Arrived on site to test unit for unit not starting. Test unit and found locked keypad on. Unlocked keypad test unit and unit test good job complete.

We serviced a

MAYTAG FREEZER

Model MZF34X18FW00

Near Smithville, TX 78957

Matthew

Job Details: 08/30/2021

"Arrived onsite to replace previously diagnosed parts. While in freezer compartment checked freezer thermistor and checked good. Replaced previously diagnosed parts. Replaced harness, thermistor and control. Tested unit and unit is cooling properly. Advised customer to allow 24/48 hrs for temperature to stabilize. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Round Rock, TX 78665

Jimmy J.

Job Details: 08/30/2021

Arrived on site for Not Operating - Electric Dryer - PRE-ID. Tested voltage at the wall and was getting 240. All fuses getting continuity. Gained access to motor and found molex connecter wasnt seated into motor connector all the way. Reassembled dryer and started a cycle. Dryer now running and heating as designed. Job completed.

We serviced a

AMANA WASHER

Model LW7503W2-PLW7503W2

Near Austin, TX 78727

David Z

Job Details: 08/30/2021

Office ordered timer. Unit not advancing past section and hanging.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ

Near Austin, TX 78727

David Z

Job Details: 08/30/2021

"Arrived on site to diagnose refrigerator that has a stuck ice bucket and isnt making ice. On arrival I had to forcefully remove the ice bucket, but it did remove easily after. I checked the icemaker and found cubes stuck by bail arm, but the unit is making ice. Found vent obstructed in the RC, causing a rise in temps, which will keep the icemaker from harvesting. Advised to clear up airflow channels so unit can properly cool, and will make more ice. Icemaker is cycling and working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Austin, TX 78758

David Z

Job Details: 08/30/2021

Arrived on site to install new spray arm to resolve broken spray arm in transport. Replaced lower arm. Unit now working as designed. Call complete.

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Kyle, TX 78640

Kevin

Job Details: 08/30/2021

"Arrived on site and found dryer motor will not start, while holding door switch down powered on dryer and spun the drum by hand and dryer started running. Dryer started on its own five more times without spinning drum.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Bastrop, TX 78602

Matthew

Job Details: 08/30/2021

Arrived onsite to replace previously diagnosed parts. Replaced housing and control. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Dripping Springs, TX 78620

Robert

Job Details: 08/30/2021

"Arrived on job for complaints of temperature issue. Found door gasket flattened on bottom side of door, replaced gasket and test."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Hutto, TX 78634

Scott

Job Details: 08/30/2021

"Arrived on site ,replaced upper inter lock and fuse . Ran heating test . Checked normal with whirlpool specs . Job complete ."

We serviced a

WHIRLPOOL COOKTOP

Model KCED600GBL01

Near Austin, TX 78734

Brandon

Job Details: 08/30/2021

"Arrived on site to replace cooktop and bezels, after replacing, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Round Rock, TX 78681

David S

Job Details: 08/30/2021

"Arrived on site to inspect a freezer no cool issue. Customer told us it stoped cooling twice but came back. The he had to re set door switch because it got stuck.We inspected door seal found no air leaks. We then changed the adaptive defrost to basic defrost. We explained the difference between the 2 defrost and how to close their freezer door to prevent possible air leaks. Unit working as designed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Lago Vista, TX 78645

Wesley

Job Details: 08/30/2021

Arrived onsite and found freezer had been allowed to frost through at one time as customer had removed the basket which provides some structure. Bracket and slide assemblies will be needed. The brackets sent out were for a different freezer design. Ordering parts research as it appears the parts only come separate and would require factory quality profile rivets for assembly.; ordrng 2 Unknown (Freezer bracket and slide assembly.)s

We serviced a

WHIRLPOOL DISHWASHER

Model ADB1400AGB1

Near Austin, TX 78725

Jacob

Job Details: 08/30/2021

Arrived onsite for unit not dispensing the rinse aid into the unit. Customer stated that they haven?t filled the dispenser rinse aid for the past couple of months. Customer said they run the unit 1 or 2 times a week. Called tech line to report findings. Said that if the dispenser door for the tablet is opening up then the unit is dispensing rinse aid but at a small amount. Said that since customer is using unit only 1 or 2 times a week The unit couldn?t take longer to need to get filled again. Did not suggest to replace anything at this time. Spoke with Sterling got sr#7731625749. No leaks at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS2

Near Driftwood, TX 78619

Robert

Job Details: 08/30/2021

Arrived on job for complaints of not washing. Found the motor not working. After replacement test operation.

We serviced a

GE DISHWASHER

Model GDT545PSJ6SS

Near Jarrell, TX 76537

Tyler

Job Details: 08/30/2021

"Arrived on site for dishwasher not turning on. Upon arrival I confirmed unit issue and then found a stable 120v connection to terminal and ACU. After further inspection I found the ACU giving a software error within ACU, and no power was being supplied to the ui control. I found after replacing ACU that new ACU had failed with same error and no power being distributed to rest of unit at all. Will need office to reschedule once availability of part is known.; ordrng 2 WD21X25732 (Main control)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Georgetown, TX 78628

Lou

Job Details: 08/30/2021

"Arrived on site to inspect refrigerator doors not sealing. Upon further inspection, I found that the top FC door was rubbing on the bottom of the cabinet when closing the door causing it to not seal properly. Also found that the cabinet on the left side at the RC door was dented creating an air gap and is not repairable. Also found at the top left corner of the RC door, the mullion is bent inward creating a gap as well and is not repairable. I found the right side panel is warped, but doesnt appear to be causing any issues. Tested the door and it is sealing properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Austin, TX 78753

Jacob

Job Details: 08/30/2021

Arrived onsite for unit having a smell after washing dishes or some dishes or being washed. Put unit in diagnostics and everything passed. Looked at the spray arms and saw that both had a couple of of the holes covered with food. Removed food from the spray arms. Unit was still working as designed. No issues at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cedar Creek, TX 78612

Matthew

Job Details: 08/30/2021

Arrived onsite for washer vibrating sounds. Upon inspection found faulty actuator. Error code confirmed shifter issue. Replaced actuator and tested. Unit is functioning properly properly. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Leander, TX 78645

Wesley

Job Details: 08/30/2021

Arrived onsite and repaired noisy fan by replacing the evap cover. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Bastrop, TX 78602

Matthew

Job Details: 08/30/2021

Arrived onsite to replace previously diagnosed parts. Replaced main wire harness. Tested unit and all cooktop burners are functioning. Tested oven at 350 degrees and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Jarrell, TX 76537

Tyler

Job Details: 08/30/2021

Arrived on site for refrigerator with no ice maker. Upon arrival I found new fridge didnt come with ice maker assembly as a standard feature but instead was an accessory. Also found unit had no steel water fill line attached. Customer wishes to contact home builder and fridge installers for further repairs. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW

Near Seguin, TX 78155

Noah D

Job Details: 08/30/2021

"Arrived on site to inspect unit for not heating or allowing selection, upon inspection found the breaker was bad, customer had electrician replace and found no issue with dryer. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near New Braunfels, TX 78130

Noah D

Job Details: 08/30/2021

"Arrived on site to inspect unit for not defrosting normally, upon inspection found the unit was not sending voltage to heater, replaced control and tested. Complete"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Austin, TX 78728

David Z

Job Details: 08/30/2021

Arrived on site to install blower fan to resolve error popping up for fan speed. Replaced blower and aligned cooktop to close gaps in counter. Tested unit and verified all is working as designed. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Austin, TX 78737

Brandon

Job Details: 08/30/2021

"Arrived on site to replace failed console, after replacing I ran diagnostic test cycle, all other functions tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC2

Near Austin, TX 78702

Kevin

Job Details: 08/30/2021

"Arrived on site and inspected washer and found it will not power on. Used an extension cord to connect washer to a different outlet and it powers on and will run a diagnostic cycle. Inspected breaker and found it is tripped. After resetting breaker power has returned to original outlet. Took one picture of washer powered on. If issue happens again power should be inspected currently there is nothing wrong with the washer, job complete"

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Lago Vista, TX 78645

Wesley

Job Details: 08/30/2021

Arrived onsite for failed element. Unit is now operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS0

Near Kyle, TX 78640

Leonardo

Job Details: 08/30/2021

Arrived on site to test unit for gas smell when oven in use. Test unit and no leaks found at this time. Gas smell is coming from oven igniting to maintain temp. Job complete.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cedar Park, TX 78613

Taylor M

Job Details: 08/30/2021

"Arrived on site to diagnose washer not latching correctly, upon arriving the customer informed me that the latch sensor had broken, I found that the latch sensor was indeed broken and I replaced it, the unit is now operating properly as designed. Job complete."

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Leander, TX 78641

Taylor M

Job Details: 08/30/2021

"Arrived on site to install insulation to previously diagnosed range door, upon arrival I gained access to the door and followed installation instructions per the insulation kit. I installed the insulation and now the unit is operating properly as designed, job complete."

We serviced a

WHIRLPOOL COOKTOP

Model KICU509XSS00

Near Seguin, TX 78155

Noah D

Job Details: 08/30/2021

"Arrived on site to inspect unit for not heating or allowing selection, upon inspection found the units cap burnt, replaced cap and harness. No change to unit, requoted customer, ordering module and ui. Office to reschedule ; ordrng 1 W10857232 (MODULE) and 1 WPW10396615 (DISPLAY)"

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX00

Near Kingsland, TX 78639

Cliff

Job Details: 08/30/2021

Arrived on site to diagnose a refrigerator that has hard ice forming in ice bin. Found insulation placed incorrectly causing water flow to split when icemaker fills. Removed unnecessary insulation and tested unit multiple times. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Pflugerville, TX 78660

Scott

Job Details: 08/30/2021

Arrived on site for fridge leaking from filter area . Found filter head leaking . Replaced filter head and reservoir . Ran dispenser test . No leaks detected at time of service. Job complete .

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Marble Falls, TX 78654

Cliff

Job Details: 08/30/2021

Arrived on site to replace previously ordered parts for dryer. Replaced heating element and tested unit. Also advised customer on energy saving modes and how they intentionally leave clothes damp to save electricity. No further repairs needed and all is working properly at this time.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Salado, TX 76571

Tyler

Job Details: 08/30/2021

"Arrived on site for washer making noise. Upon arrival customer stated sound occurred during start of final cycle. I narrowed down noise was occurring from drain pump bearing wearing down and allowing propeller to wobble. Replaced drain pump, reassembled and tested unit. Washer no longer has any loud noises and no leaks during repairs. Call complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HV0

Near Austin, TX 78747

Leonardo

Job Details: 08/30/2021

Arrived on site to test unit for broken door. Ordering new door office to reschedule. ; ordrng 1 W11206888 (Door)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78752

Kevin

Job Details: 08/30/2021

"Arrived on site and replaced hose clamp diagnosed by previous technician. After replacement confirmed dishwasher is operating properly by running a diagnostic cycle, job complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near New Braunfels, TX 78130

Andrew

Job Details: 08/30/2021

"Arrived on site to test unit for not washing properly and wet clothes at the end of wash cycle. Found shift actuator not connected to shifter. Replaced actuator, tested unit, unit working as designed. No leaks detected at time of service. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near New Braunfels, TX 78130

Noah D

Job Details: 08/30/2021

"Arrived on-site to inspect unit for not running quietly, upon inspection found the units idler pulley was sheared causing noise, replaced idler pulley and unit worked normally. Complete"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 08/30/2021

Arrived on site to diagnose a dryer that is making unusual noise. Found rollers out of round and replaced all 4 as well as idler pulley. Tested unit and found all is functioning properly at this time.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Moody, TX 76557

Tali W

Job Details: 08/30/2021

"Onsite for dishwasher spray arms not working. In diag, found F5E2 door stuck closed, F7E1 heater disabled, F6E1 inlet water low, F6E4 float switch open. Cleared errors. Found wash motor ope, not allowing wash cycle to start. Replaced sump and motor assembly. Ran diag cycle. Unit functioning as designed. No leaks after repair. Call complete."

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near New Braunfels, TX 78132

Andrew

Job Details: 08/30/2021

"Arrived on site to test unit for not draining and UI not responding properly. Found control was not sending voltage to valves. Replaced control and drain pump not engaging. Found blue wire on drain pump harness was torn. Fixed wire, tested unit, unit works good. No leaks detected. Job complete."