Near Kyle, TX 78640
Kevin
Job Details: 07/30/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site and inspected dryer and found error code for restricted airflow, Removed vent hose and found that airflow exiting dryer is good. No lint found in vent hose. Vent exit on exterior of home is on the roof and can’t be accessed/inspected. Recommended to customer that vent be cleaned by a service to correct issue. No lint found at time of service, job complete"
Near Killeen, TX 76543
Arthur B.
Job Details: 07/30/2019
WASHER AMANA NTW4516FW2
Near Austin, TX 78704
Wesley
Job Details: 07/30/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site and found unit operating with broken ground. Repaired cord with miscellaneous. Unit is now operating as designed. Advised customer on findings.
Near Georgetown, TX 78626
Joel G.
Job Details: 07/30/2019
DISHWASHER MAYTAG MDB7959SHZ0 Arrived on site to diagnose dishwasher door rubbing when closing. Rubs a bit on the side mount screw hole cover but closes just fine. Door cannot be adjusted sideways. Took off cover and doesn’t run at all. Informed customer they can take it off if minor rubbing bothers them or to leave it on and minor rubbing will remain but doesn’t affect function of the dishwasher. No leaks detected.
Near New Braunfels, TX 78130
Kevin
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and replaced icemaker diagnosed on previous visit, after replacement disconnected power to fridge to reset control. After reset ran test 57 and icemaker cycled properly. Ran test 45 and it filled properly. No water leaks detected at time of service, job complete."
Near New Braunfels, TX 78130
Kevin
Job Details: 07/30/2019
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site and bubble solutioned all connections From wall to regulator connection and did not find any leaks. Disassembled cooktop and bubble solutioned all connections inside of cooktop and did not find any gas leaks. Could not duplicate reason for a service call. No gas leaks found, job complete."
Near Austin, TX 78750
Scott
Job Details: 07/30/2019
REFRIGERATOR GE GSS25QSTASS Arrived on site to replace IM and auger motor . Found ice building up even tho IM is turned off . Getting weak air flow in fresh food . Ordering diffuser air kit . Will need more autho .; ordrng 1 AUTHO and 1 WR49X10091 (aasm cover ff inlet)
Near Georgetown, TX 78633
Joel G.
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose dishwasher or heating. Ran diags. Found loose wire at element. Noticed rinse aid empty and informed customer. I also informed customer that this plastic tube will not dry 100% sine plastic retains lots of water and plastic ware will also not dry all the way. This is completely normal but rinse aid can make it better. Customer understands. No leaks detected.
Near Austin, TX 78727
Scott
Job Details: 07/30/2019
DRYER MAYTAG MEDB835DC4 Arrived on site for dead dryer . Checked in coming voltage at terminal block . Found breaker had tripped . Flipped breaker and unit is now running and heating . Did also run air flow check . Found some air flow restriction . Recomend getting vents cleaned . Also recommend getting some pavers or extending slab so dryer can sit properly . No lint build up in unit at time of service . Job complete .
Near Wimberley, TX 78676
Brandon
Job Details: 07/30/2019
DISHWASHER KITCHENAID KUDC03FVBL3 "Arrived on site for customer complaint of unit leaking, found leak coming from dispenser and gasket, ordering gasket and dispenser.; ordrng 1 8269259 (gasket,vent) and 1 CNOTE (AUTH AND RESCHEDULE ) and 1 W10224431 (dispenser)"
Near Austin, TX 78738
Brandon
Job Details: 07/30/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of dryer not turning off unless you open the door, found faulty timer, I replaced timer, unit tested good."
Near New Braunfels, TX 78130
Luis
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for deli drawer glides off shelf assembly. Found rivets on left side for shelf still present but glide disconnected from shelf no physical or misuse of operation diagnosed faulty manufacture process of rivets to glide,right side appears glide is about to fail also due to same issue of manufacture defect. Installed new shelf tested drawer operation unit working as designed. Repair covered under AUTHO
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to replace main control, you are right, and RC evaporator wiring harness. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/30/2019
REFRIGERATOR LG LMXC23746D.ASBCNA0 "Arrived on site to make repairs and contact LG tech line. Spoke with Tony at LG and he advised we must spray down entire sealed system with food safe bubble leak detector, after pressurizing it up to 200 psi to detect leak. Piercing valve and refrigerant bubble leak solution will be needed to follow tech lines instructions. Office to research food safe bubble leak detector and bullet piercing valve.File# tcc190729079438; ordrng 1 NEED (BULLET PIERCING VALVE) and 1 RESEARCH (FOOD GRADE BUBBLE LEAK DETECTOR)"
Near Austin, TX 78744
Leonardo
Job Details: 07/30/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replaced door and gasket. Replaced both parts test unit and unit test good job complete
Near Hutto, TX 78634
Joel G.
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Near Austin, TX 78722
Joseph C.
Job Details: 07/30/2019
WASHER MAYTAG MVWC465HW2 "I’ve done on site for “not washing clothes properly” complaint. Inspected unit and found no codes or erratic behavior. Ran full cycle and unit filled and drained as designed. Instructed customer to avoid “Normal” cycle, as this provides lowest water setting. Unit is performing as designed. No leaks detected, at time of service."
Near Temple, TX 76501
Joel G.
Job Details: 07/30/2019
REFRIGERATOR LG LFXS24623S/00 "Arrived on site to install parts ordered by 1st tech out. Replaced, updated main board using jig software, pulled deep vacuum, no leaks per vacuum test, recharged on the high side and verified no water leaks at time of svc call. Unit isnt hooked to water. Customer to monitor for first few days before putting food in unit."
Near Granger, TX 76530
Thomas L.
Job Details: 07/30/2019
WASHER WHIRLPOOL RTW4516FW1 Arrived on site for Noisey operations. Found that the drive-pulley was rubbing against guard. Found that the shaft nut was almost off allowing the pulley to drop against guard. Removed guard and corrected loose drive nut. Reinstalled guard and tested. The unit is still very noisy and agitation and the lid lock is intermittent. Install the new lock and it is electrically failed. ; ordrng 1 W11307244 (LATCH)
Near Kingsland, TX 78639
Cliff
Job Details: 07/30/2019
DRYER GE GTD45EASJ0WS Arrived on site to replace belt for dryer. Replaced part and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78665
Andy
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator not making ice, freezer bin issues and kick plate coming off. Tested and inspected unit and found ice maker, freezer bin and kick plate will need to be replaced. Ordering bin.No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11095091 (BIN)"
Near Belton, TX 76513
Al
Job Details: 07/30/2019
DRYER MAYTAG MEDX655DW1
Near Austin, TX 78750
Scott
Job Details: 07/30/2019
DRYER WHIRLPOOL WED4950HW0 Arrived on site for long dry times . Checked voltage at terminal block and found outlet is dropping leg . Checked and breakers are on . Also found vent has an air restriction . Checke elements and thermostats all checked normal . Recommending electrician look at outlet and breakers and to have exterior vent cleaned . No lint build up in unit at time of service . Job complete .
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS02 Arrived onsite to install new compressor to French door refrigerator from my prior visit’s diagnosis. Removed compressor and installed new compressor using braising method. Vacuumed unit down to -25. Charged unit with 4.65oz of R134a refrigerant. Reassembled and observed frost pattern. Good frost pattern forming. No other issues found. Advised customer to wait 24-36hrs before placing food back into unit. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Luis
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for no ice. Customer defrosted unit per prev. Tech recommendation,talked to customer she had no issue with cooling,her visit was due to no ice. Removed icemaker found broken wire to fill tube heater diagnosed unit will need fill tube assembly. Ordering fill tube assembly repair covered under AUTHO KL7FC00APL1; ordrng 1 W11230096 (FILL TUBE )"
Near Austin, TX 78726
Andy
Job Details: 07/30/2019
WINE COOLER JENN-AIR JUW24FRERS00 Arrived on site for wine cooler making loud noise. Tested and inspected unit and found compressor rubbing on unit when running creating noise. Made adjustments and tested unit. All operations are normal. No water leaks present at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 07/30/2019
DISHWASHER KITCHENAID KDTM354ESS3 Arrived onsite for customer complaint of dishwasher upper rack falling. Found track and adjusters broke. Removed and replaced all parts. Reassembled and tested. Upper rack open and closes as intended. No other issues found. All water connections were dry at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDT920SADM3 "Arrived onsite for customer complaint of dishwasher not getting dishes clean. Ran diagnostics and found 7-1 error stored in control. Cleared error codes and used dishwasher cleaner. After cycle was completed, found all soap scum and calcium build up was removed from tub. Found also rinse aid dispenser empty. Advised to use rinse aid to allow proper drying. No other issues found. All water connections were dry at time of service."
Near Lakeway, TX 78734
Paul
Job Details: 07/30/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived onsite for the ice machine with a no ice condition. I found the unit working but making very thin ice due to a failed sensor. I replaced the pump and tested the unit. The slab harvested was around 3/8” to 1/2”. The unit is working as designed. Call complete.
Near Hewitt, TX 76643
Al
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFF305ESS02 Arrived to inspect French door refrigerator closing issues.Confirmed the complaint and removed and replaced the mullin.Unit now closes as designed.Customer satisfied All water lines were dry at the end of service.Job complete
Near Killeen, TX 76549
Arthur B.
Job Details: 07/30/2019
WASHER MAYTAG MHW8630HC0 Arrived onsite for customer complaint of front load washer not filing properly. Ran diagnostics and found error code F8E1 (Long Fill). Removed top cover and found harness not connected at cold water valve. Secured harness and tested unit. Unit now fills as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78738
Brandon
Job Details: 07/30/2019
VENTHOOD KITCHENAID KXU8036YSS1 "Arrived on site for customer complaint of unit making loud noise, I found motor to test good, noise is normal operation."
Near Killeen, TX 76543
Arthur B.
Job Details: 07/30/2019
RANGE WHIRLPOOL WFE515S0EB2 Arrived onsite for customer complaint of freestanding range getting error code F9E0 (Miswired Range). Removed cover and found L2 wire shorted. Removed and replaced terminal block and repair L2 harness with new oring connector. Reassembled. Unit now works as intended. No other issues found.
Near Leander, TX 78641
James
Job Details: 07/30/2019
DRYER WHIRLPOOL WED8000DW4 Arrived on site and tested operation. Ran high heat time dry cycle and found the unit cycles temps properly. Discussed issue further with customer and found the concern to be with the time changing or increasing when unit on normal dry cycle. Instructed customer of sensors that measure moisture in the clothing and the control will increase or decrease time based on the dampness of the clothing. Unit working as designed. Job complete
Near Austin, TX 78749
Robert
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01 Arrived on job to replace door. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78726
Andy
Job Details: 07/30/2019
WASHER LG 9CPM0412 Arrived on site to install previously diagnosed parts. Removed lid for unit and found control is improper part. (See SD-QuickPic) ordering parts research to locate correct part. office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH )
Near Austin, TX 78745
Robert
Job Details: 07/30/2019
REFRIGERATOR JENN-AIR JFC2089BEP01 Arrived on job for complaints of not making ice. Found ice maker thermostat open and full of ice. Replaced icemaker and it filled with water. No leaks detected at time of service.
Near New Braunfels, TX 78130
James
Job Details: 07/30/2019
RANGE WHIRLPOOL WFE510S0HS1 Arrived on site and tested operation. I found that the right hinge is damaged causing door to not close properly. after removing door I found that the door and drawer stainless is rusting. Installed new hinge and tested operation. Door opens and closes properly and all functions test good. Unit will need new outer glass and door to repair cosmetic issues. ; ordrng 1 W11178521 (NAME BADGE) and 1 W11219379 (DOOR) and 1 WPW10330070 (panel-drwr)
Near Belton, TX 76513
Al
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW4950XW3 "Arrived to inspect washer making noises during agitation.Removed and replaced the wash plate, cam,actuator, and gear case.Reassembled the unit and unit began operating as designed All water lines were dry at the time of service.Job complete"
Near Georgetown, TX 78633
James
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site and inspected unit. I found the hinge pin has screwed completely down lowering fresh food door. Leveled unit and inspected coils. I found coils clean and unit leveled. Raised door to level with freezer door. Unit tests good. Job complete
Near Kyle, TX 78640
Robert
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of Door not holding placement. Found damaged pad replaced pads and test. Appliance floor model not connected to water.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to diagnose condensation on mullion of fridge. Temps inside are fine but this is the coldest spot on the fridge and with high humidity in the air, it will build up condensation. Temp in home was about 78 degs. Can lower temp in home to make it better but may still develop condensation. No leaks detected."
Near Temple, TX 76501
Al
Job Details: 07/30/2019
OVEN WHIRLPOOL WFG320M0BW2 Arrived to inspect front right and right rear burner not lighting.Confirmed the complaint and replaced the burner cap.Reseated the front burner cap. Unit now operates as designed.Customer satisfied Job complete.
Near Kyle, TX 78640
Leonardo
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDF330PAHB0
Near Manor, TX 78653
Joseph C.
Job Details: 07/30/2019
MICROWAVE MAYTAG MMV1174FB2 "Arrived on site for fan button not working” complaint. Inspected unit and found fan button working, intermittently. Removed and replaced control panel. Tested unit. Unit is performing as designed."
Near Austin, TX 78759
Wesley
Job Details: 07/30/2019
OVEN KITCHENAID KOST100ESS02
Near Austin, TX 78705
Wesley
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site and found fridge unplugged in telecom room. Advised maintenance that fridge needed to be plugged in and stationary for proper diagnosis and repair. Plugged fridge in and verified cooling. All else checks good.
Near Leander, TX 78641
James
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Near Austin, TX 78732
Scott
Job Details: 07/30/2019
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site for dishwasher not starting and controls blinking . Found customer had unit in lock out . I did lock out . Unit tested normal . No water leaks detected at time of service . Job complet
Near Austin, TX 78732
Paul
Job Details: 07/30/2019
MICROWAVE KITCHENAID KMHC319ESS4 "Arrived onsite for the microwave not heating. I confirmed the no heat condition. I Had 118VAC to the primary side of the HV transformer. capacitor 10.16 mf, diode 5.9VDC one direction and 0VDC the other, mag showed 0.0 ohms, transformer filament winding showed 0.1 ohms, primary high and low 0.4 ohms, with all open to ground, & secondary winding 130.3 ohms. I replaced the magnetron again and tested the unit. The unit is working as designed. I called techline and spoke with Mark SR# 7725471950. Mark said my findings were all within specs. Marks only advise was to make sure the filament connections at the mag were not loose. Call complete."
Near The Hills, TX 78738
Paul
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for the refrigerator not dispensing water. I tested the dispenser multiple time and found it working as designed. I visually checked the wire harness at the bottom of the door and it was in great shape. I questioned ms and she stated it won’t work and you can try a few minutes later and it works fine. After speaking with ms I know it’s not a freezing issue. Because ms stated it always dispenses with normal pressure when it works. I can’t get the unit to fail and gave me a LBH to call the office if the issue continues. Call complete.
Near Waco, TX 76706
Al
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW5840BW0 Arrived to install previously ordered parts. Removed and replaced the UI. Reassembled and unit tested as designed Job complete
Near Bastrop, TX 78602
Steve C.
Job Details: 07/30/2019
MICROWAVE WHIRLPOOL WMH31017HB0 Arrived on site for the unit light will not turn on. Tested the unit and found the under light will not turn on. Found the light bulb is defective. Customer advise they will purchase a new bulb. Unit works properly and job complete.
Near Austin, TX 78737
Leonardo
Job Details: 07/30/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for broiler not working. Test unit and broiler working at this time. Checked all wires and everything was plugged in and electrical looked good. Could not duplicate the problem.
Near New Braunfels, TX 78132
Kevin
Job Details: 07/30/2019
RANGE JENN-AIR JGCP548WP02 "Arrived on site and added missing name plate from previous visit. Cooktop is now correct, job complete"
Near Austin, TX 78725
Joseph C.
Job Details: 07/30/2019
REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site for “noisy operation” complaint. Inspected unit and found condenser rubbing frame. Adjusted condenser to sit properly, in frame. Rattling noises have disappeared. Unit is performing as designed. No leaks detected, at time of service."
Near Marble Falls, TX 78654
Cliff
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site to diagnose a dishwasher with an upper rack that will not stay in position. Tested unit and found failed adjusters. Replaced both upper rack adjusters and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 07/30/2019
RANGE WHIRLPOOL KERS807SSS04 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the front left element and tested. Element did not come on. Tested other three elements and all operated as designed. Tested voltage at the switch and got 245V. Tested voltage going out of switch to the element and did not get anything. I advised the customer of my findings ad advised that due to the element going bad, it possibly caused the switch to go bad as well. I am ordering the left front burner switch.; ordrng 1 WP9763762 (switch-inf)"
Near Austin, TX 78739
Leonardo
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on site to test unit for unit not washing. Test unit and unit test good. Heating element working as designed advised customer to use rinse aid and that plastics won’t dry correctly. Job complete.
Near Austin, TX 78730
Scott
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KBFC42FTS00 "Arrived on site for leaking ice maker . Found IM was leaking from around mold and motor area . Also coating on ice maker has started to peel off und getting in cubes . Replaced maker and tested all checked normal and no water leaks detected at time of service .
Near Austin, TX 78758
Wesley
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL KUDS35FXWH4 "Arrived on site and found unit operating with f10e1 and found loose connection to dispenser, causing intermittent dispensing problems. Corrected harness. Advised customer on use and care and advised less soap be used and unit be cleaned."
Near Lakeway, TX 78734
Paul
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the filter housing and tested the unit. The dispenser worked as designed. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
James
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site and tested operation. I found filter stuck in housing due to the housing has failed. Removed filter and found the valves in housing have failed and unit started to leak water. Turned off water and dried the little water that dripped out of housing. Installed new housing and tested operation. All water connections dry and unit tests good. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL ED5KVEXVL00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I tested the ice maker from points T to H and it did not work. I tested from points Vans L and water dispensed into the tray.I removed and replaced the ice maker and tested and it operated as designed. No water leaks observed during service, job completed."
Near Robinson, TX 76706
Al
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived to install previously ordered parts.Removed and replaced the door and ice maker.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete
Near Round Rock, TX 78664
Andy
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer making loud noise. Tested and inspected unit and found failed cam and actuator. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78754
Joseph C.
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for “fresh foods door not closing and sealing properly” complaint. Inspected unit and found right side of door gasket rubbing cabinet and left side of door gasket not touching cabinet. Used heat gun, to soften gasket and allow left side of door gasket to touch cabinet. Leveled unit. Instructed customer that food weight, in doors help them to seal better and that door gasket for fresh foods will even out with freezer door."
Near Killeen, TX 76543
Arthur B.
Job Details: 07/30/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived onsite to install new sump and motor to dishwasher from prior visit’s diagnosis. Removed and replaced sump and motor assembly. Reassembled and tested. Dishwasher now fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/30/2019
WASHER MAYTAG MVWB765FW2 Arrived on site to repair unit that is noisy during education. Removed and replaced failing gearcase. Tested unit with a load of clothes. The sound levels are now normal. All water connections are dry.
Near Austin, TX 78725
Joseph C.
Job Details: 07/30/2019
OVEN WHIRLPOOL WEG730H0DS0 "Arrived on site for “oven won’t light” complaint. Inspected unit and found lower rear frame bent, not allowing supply end of regulator to enter burner bar. Reshaped bracket and tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for “not drying dishes” complaint. Inspected unit and ran test cycle. Found unit performing as designed. No leaks detected, at time of service. Did find rinse aid dispenser empty. Instructed customer on need to use rinse aid and effects of hard water in the area."
Near Austin, TX 78725
Joseph C.
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “ice buildup in freezer” complaint. Inspected unit and found mullion not mating with cabinet. Adjusted mullion and heated gasket to mate better with cabinet. Adjusted feet to even doors. No leaks detected, at time of service."
Near New Braunfels, TX 78130
Kevin
Job Details: 07/30/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site and found saved error codes for, Main control fault, and long fill. Tested all functions in manual diagnostics and everything is operating correctly. Replaced control board, no water leaks detected at time of service."
Near Hutto, TX 78634
Joel G.
Job Details: 07/30/2019
DRYER MAYTAG MEDX655DW Arrived on site to diagnose dryer not heating. Found fuse open. Replaced the high limit and fuse together in case element took fuse out but also found venting a little plugged up. Replaced parts and verified operations. Informed customer of regular venting cleaning and fire hazards.
Near Temple, TX 76502
Al
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived to install previously ordered door.Removed and replaced the door.Unit works as designed.All water lines were dry at the end of service.
Near Copperas Cove, TX 76522
Al
Job Details: 07/29/2019
WASHER ROPER RTW4516FW2 Arrived to install previously ordered parts. Removed and replaced the inlet assembly and latch.Reassembled the unit and unit began operating as designed All water lines were dry at the end of service.Job complete
Near Austin, TX 78744
Brandon
Job Details: 07/29/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit not locking the lid, I ran diagnostic test and found lid lock tested good a dozen times, and all other functions tested good at time of service repair. I ran calibration cycle, unit tested good."
Near Austin, TX 78745
Brandon
Job Details: 07/29/2019
DRYER MAYTAG MGDB765FW0 "Arrived on site for customer complaint of clothes getting stuck under lint screen, found grill was warped, I replaced grill, unit tested good."
Near San Marcos, TX 78666
Luis
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRT108FZDW02 "Arrived on site for no cool. No frost formation on evaporator compressor is running checked low side pressure reading -20 diagnosed leak in system. Installed a new evaporator and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/29/2019
VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site to replace the control due to rust and the lightbulbs. Replaced all parts and tested the unit. Unit works properly and job complete.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/29/2019
MICROWAVE WHIRLPOOL WMH31017HZ Arrived on site to diagnose a microwave that will not heat. Found magnetron capacitor and diode shorted out. Replaced all three parts and tested unit. Found all is functioning properly at this time.
Near West Lake Hills, TX 78746
Leonardo
Job Details: 07/29/2019
OVEN WHIRLPOOL KEBS279BSS00 Arrived on site to test unit for glass broken. Found bottom oven glass was cracked from self cleaning and top was cracked as well. Replaced both glass test unit and unit test good job complete.
Near Maxwell, TX 78656
Luis
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for no ice and breaker tripping. Powered unit on compressor powered on unit did not trip breaker,ran diagnostics found unit working correctly. Ran icemaker through a cycle water filled icemaker unit working as designed."
Near Austin, TX 78735
Brandon
Job Details: 07/29/2019
DRYER AMANA NED4655EW0 "Arrived on site for customer complaint of unit not heating, found heating element grounded to frame causing element to fail and cut off to fail, I replaced both parts, unit tested good."
Near Temple, TX 76502
Arthur B.
Job Details: 07/29/2019
WASHER WHIRLPOOL WTW7500GC2 Arrived onsite for customer complaint of top load washer not spinning clothes out. Ran diagnostics and found error code F0E3 (Off Balance). Cleared error code and ran test 052. Unit completed successfully. Advised customer on how to load clothes and soap measurements. No other issues found. All water connections were dry at time of service.
Near Marble Falls, TX 78654
Cliff
Job Details: 07/29/2019
DRYER MAYTAG MED5500FW1 Arrived on site to diagnose a dryer that is not heating. Found bad thermal limit on heating assembly. Replaced limit and cut off stats and tested unit. Found all is functioning properly at this time.
Near Luling, TX 78648
Kevin
Job Details: 07/29/2019
WASHER WHIRLPOOL WTW8500DC2 "Arrived on site and inspected washer and found F6E2 for lost communication between control board and control panel. Replaced both and ran test 52 and tested 51 and both completed properly. No water leaks from connections at time of service, job complete."
Near Buda, TX 78610
Leonardo
Job Details: 07/29/2019
DISHWASHER MAYTAG MDB4949SHW0 Arrived on site to test unit for unit not washing. Test unit and found shorted control board. Replaced board test unit and unit still not washing. Replaced sump and motor test unit and unit test good job complete
Near Round Rock, TX 78665
Joel G.
Job Details: 07/29/2019
WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose washer sheet stuck under agitator. Had to completely break agitator in order to loosen the bolt. Bolt stripped on gearcase. Replaced all parts and verified operation. No leaks detected.
Near Austin, TX 78750
Andy
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRF540CWBB00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76549
Al
Job Details: 07/29/2019
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived to inspect strange noises from customers microwave.Couldn’t duplicate the issue so told customer to record next time it’s happens for proof of the noise.UNIT HEATS AND NO UNUSUAL SOUNDS HEARD THIS DATE.JOB COMPLETE
Near New Braunfels, TX 78130
Luis
Job Details: 07/29/2019
FREEZER FRIGIDAIRE LFFH12F7HWJ Arrived on site for door issues. Found bottom left corner of gasket not sealing to cabinet. Remolded freezer door gasket checked door seal good.
Near Killeen, TX 76542
Al
Job Details: 07/29/2019
DRYER ROPER RED4516FW0 "Arrived to inspect dryer not starting. Removed the rear panel and checked continuity on all parts. All parts had continuity.Checked voltage at the wall and at the back of the unit and got the required voltage.Called Rick At Whirlpool Tech line.I was instructed to check voltage at the light blue to white with push to start depressed.2nd light blue to ground it’s in the neutral leg ( dad, PTS, wireLight blue L1 to white Neutral is motor. 120 volts.Sr7725461087Unit motor has a bed centrifugal switch. Ordering motor, blower wheel and pts.Needs more work ; ordrng 1 279827 (MOTOR-DRIVE) and 1 WP694089 (BLOWER WHEEL) and 1 WPW10420741 (PTS SWITCH )"
Near Kingsland, TX 78639
Cliff
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KRFC300EWH01 Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Found no water coming from waterline at wall and no failures to refrigerator itself at this time. Homeowner will need a plumber to correct incoming water issue to complete repair.
Near Austin, TX 78717
Andy
Job Details: 07/29/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer door issues tested and inspected unit and found failed door hinges. Ordering door hinges and will need to replace door to complete repairs. ordrng 1 WP8066056 (HINGE ) and 1 WP8066057 (HINGE )
Near Austin, TX 78732
Paul
Job Details: 07/29/2019
REFRIGERATOR JENN-AIR JFC2290RTB00 Arrived onsite for the refrigerator with the left hand door not closing properly and excessive condensation on the mullion. I found the unit out of level due to the floor out of level from left to right in the rear. Ms had a extra floor plank and I installed it on the RR and leveled the refrigerator straightening the chassis. The door and mullion closed and worked as designed. I showed ms how to turn on the humidity control and explained this would stop the sweating. Call complete.
Near Gatesville, TX 76528
Arthur B.
Job Details: 07/29/2019
OVEN WHIRLPOOL WOD51EC7HS01 Arrived onsite for customer complaint of wall oven getting error code F8E0 (Upper Blower Fan Speed). Tested unit and found blower fan not coming on. Removed and replaced upper rear blower fan. Reassembled and tested unit. Unit now works as intended. No other issues found.
Near Hutto, TX 78634
Steve C.
Job Details: 07/29/2019
WASHER ROPER RTW4640YQ0 Arrived on site for the units is not working properly. Office will need to reschedule the customer.; ordrng 1 CNOTE (LOWE’S EXTENDED WARRANTY )
Near Austin, TX 78739
Luis
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for water leaking. Found frozen drain in freezer section,defrosted freezer drain checked water flow through drain,water draining correctly. Found no ice or frost located on either evaporator coil"
Near Temple, TX 76501
Arthur B.
Job Details: 07/29/2019
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found no continuity on element. Removed and replaced element. Reassembled and tested unit. Dryer now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.