Near Liberty Hill, TX 78642
Lou
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher door not level and rubbing. Upon further inspection, I found that the unit door is rubbing on the left upper corner. I removed the toe plate and lowered the leveling leg on the left side and adjusted the left hinge and tested the door. Door closes without rubbing and unit is level. No water leaks observed during service, job completed."
Near Austin, TX 78759
Scott
Job Details: 08/02/2019
DISHWASHER KITCHENAID KUDE70FXPA5 "Arrived on site for dead dishwasher . Unit is getting power ,control and UI have failed . Replaced both parts and ran diagnostic cycle . All checked normal . No water leaks detected at time of service . Job complete"
Near Georgetown, TX 78626
Joel G.
Job Details: 08/02/2019
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site to diagnose fridge dispensing water slowly. Found water pressure to the unit is fine but the water coming out of filter is very slow. Customer will replace water filter No leaks detected.; ordrng 1 W11172791 (housing)"
Near Georgetown, TX 78628
Jonathan
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for top dish rack falling off of rails. Inspected unit and work area. Found track adjuster broken. Customer had part on hand. Removed rack and installed adjuster kit. Installed rack and performed diagnostics mode, no error codes. Monitored test cycle and checked heating element at end of cycle. Recommend to run a machine cleaner through unit (Dishwasher Magic). Spoke with customer on user care guide. All tested good, no water leaks present.
Near Spicewood, TX 78669
Paul
Job Details: 08/02/2019
WASHER LG WM8000HVA Arrived onsite to replace the previous diagnosed parts. I replaced the RPS assembly and tested the unit. The unit worked as designed. Call complete.
Near Hutto, TX 78634
Joel G.
Job Details: 08/02/2019
REFRIGERATOR LG LMXC23746S/00 Arrived on site to diagnose fridge not cooling. Found 81 degs in both compartments. Has had a compressor replaced prior to us. Low side at 25 inches in vacuum and high side at 50 psi. Put refrigerant into the system to see if it could be a leak or restriction and unit started cooling after putting refrigerant indicating a leak somewhere. Wasn’t able to find the leak so it may be in the cabinet. Would still need to install a dye drier and recharge unit.
Near Waco, TX 76710
Arthur B.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Arrived onsite for customer complaint of French door refrigerator bottom freezer light not coming on. Found socket tab that connects bulb broke. Remove and replaced socket. Reassembled. Tested unit. Light now works as intended. All water connections were dry at time of service.
Near Lampasas, TX 76550
Al
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to install previously ordered part.Removed and replaced the door.All water lines were dry at the time of service.JOB COMPLETE
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/02/2019
WASHER MAYTAG MVWB835DW1 "Arrived on site and inspected wash machine and found error code F0E5 off-balance load. Found tub and basket are not perfectly centered inside of washing machine cabinet and raised left-hand side to equal clearance all around. Set the washer into a diagnostic cycle and ran test 12 washer is spinning at maximum with no excessive movement. Explained how to correctly load machine to prevent off-balance loads. No water leaks from connections at time of service, job complete."
Near Austin, TX 78756
Joseph C.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 "Arrived on site for “ice not dispensing” complaint. Inspected unit and found dispenser motor to be encased in ice, due to blocked drain tube. Removed all ice from motor and cleared blockage. Unit is performing as designed. No leaks detected, at time of service.
Near San Marcos, TX 78666
Brandon
Job Details: 08/02/2019
OVEN WHIRLPOOL WFG505M0BB0
Near Buda, TX 78610
Kevin
Job Details: 08/02/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site and inspected washer and found error code for long fill, replaced control board, cam kit , actuator, and valves. Confirmed all operations are normal, ran calibration cycle. Discussed with customer correct amount of detergent per load. No water leaks detected at time of service, job complete"
Near Austin, TX 78705
Wesley
Job Details: 08/02/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site and found clogged drain filter. Cleared filter. Unit is now operating as designed.
Near Austin, TX 78756
Joseph C.
Job Details: 08/02/2019
COOKTOP JENN-AIR JGD3536WS01 "Arrived on site for “downdraft fan switch is broken” complaint. Inspected unit and found that switch had been pushed through cooktop. Removed and replaced fan switch. Tested unit. Unit is performing as designed. No leaks detected, at time of service
Near Round Rock, TX 78665
Cliff
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator that is making abnormal noise. Found compressor making higher pitched noise than normal due to vibration. Adjusted compressor and noise is now normal operating sounds. No further repairs are needed and no leaks were found at time of service.
Near Wimberley, TX 78676
Robert
Job Details: 08/02/2019
FREEZER WHIRLPOOL WRX735SDBM0 Arrived on job for complaints of leak. Found supply hose leaking. Replaced hose and remove ice from icemaker. No additional leaks detected at time of service.
Near Briarcliff, TX 78669
Paul
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite to replace the previous diagnosed parts. I replaced the FC rails and tested the door. The door is working as designed. I explained to the customer that we found out the RC door hinge Call complete.
Near Buda, TX 78610
Robert
Job Details: 08/02/2019
DRYER MAYTAG MEDB880BW0 Arrived on job for complaints of noise. Replaced repair kit parts. Test operation all good.
Near Georgetown, TX 78626
Jonathan
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site for dishwasher not drying dishes and not cleaning well. Performed diagnostics mode, no error codes. Monitored test cycle and tested amp draw to element, found within range. Tested incoming water temperature and found within range. Tested temperatures on element at end of cycle. All tested good, no water leaks present. Spoke with customer on user care guide."
Near Manor, TX 78653
Joseph C.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL MFX2676FRZ00 "Arrived on site for “frosting in freezer compartment and light won’t come on” complaint. Inspected unit and found freezer door off track. Reset track. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78756
Scott
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0 Arrived on site for upper rack noise . Found wheels on adjusters squealing . Replaced upper rack adjusters with kit . No water leaks detected at time of service . Job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/02/2019
DISHWASHER GE GSD3360D50SS Arrived on site to repair unit that is totally dead. Found unit would not power up and was full of water. Unit had power. Found that the motor module had tripped. Reset module. All functions are now normal. All water connections are dry.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/02/2019
WASHER WHIRLPOOL MVWB765FW3 Arrival on site To inspect unit for tearing and tangling clothes. Check unit to find at the bottom of the agitator is out of round. It is leaving a gap between its self in the bottom of the basket for clothes to get hung in. Removed and replaced agitator all water connections are dry
Near Austin, TX 78732
Andy
Job Details: 08/02/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for washer with broken drawer. Inspected unit and found drawer broken. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for unit leaking in deli, found drain line in back of unit open. Sealed to correct. Also found more foam stuck in line, cleared and tested good, no leaks on site"
Near Dripping Springs, TX 78620
Luis
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install parts prev tech ordered. Added adhesive to gaps between liner and cabinet,installed new freezer door checked door seal good"
Near Cedar Creek, TX 78612
Steve C.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Arrived on site for the unit is not freezing or cooling. Tested unit and found the condenser fan will not turn on and there’s no power to the compressor. Replaced control board and found the compressor relay is defective. Replaced the starter relay and the unit is working properly. All water connections were dry at the time of service.
Near Austin, TX 78737
Luis
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for ice build up in freezer. Found left corner of gasket not sealing to cabinet and gaps between liner and cabinet. Added adhesive to gaps,remolded left hand corner of gasket checked door seal good after reforming gasket.
Near Austin, TX 78717
Lou
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW4850XQ0 "arrived on site to inspect washer not washing clothes. Upon further inspection, the customer advised the unit is not washing and in spin cycle, it’s very loud. I turned the basket by hand and it made a loud groaning noise. Placed in diagnostics showing error codes F7E7, F7E6, F7E5. Cleared the codes and continued with testing. Unit dispensed water and when it was to agitate, I could hear the actuator having a difficult time shifting. When it finally shifted, it agitated and then when it went to spin the basket barely moved ad made the groaning noise and then shut off. I tilted the unit back and found the unit leaking water from the gearcase. I placed in manual test mode and drained the remaining water out of the unit. I found a large amount of rust on the capacitor, actuator, cam, pulley, pulley shield and motor. I advised the customer of my findings I unplugged the unit for safety and turned the water off to the unit. Once I drained the water from the uni
Near Georgetown, TX 78633
Cliff
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose a refrigerator that is not dispensing water properly. Tested unit and found failed water filter housing. Replaced water filter housing and found refrigerator working properly but homeowner has sediment causing clogged filters to occur prior to replacement time. Homeowner will need a plumber to resolve sediment issue to prevent future failures. No water leaks were found at time of service.
Near Wimberley, TX 78676
Brandon
Job Details: 08/02/2019
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site to replace controls, panel, and switch, after replacing, unit tested good."
Near Temple, TX 76501
Al
Job Details: 08/02/2019
OVEN AMANA AER6303MFS2 "Arrived to inspect oven temperature issues.Powered on an Calibrated the unit.Ran temperature probes inside unit when unit was set at 400. After 15 minutes, unit temperature read exactly as temperature meter read.Unit now works as designed.Job complete"
Near Georgetown, TX 78628
Jonathan
Job Details: 08/02/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for refrigerator LED’s not working on left side of RC and pantry. Inspected unit and work area. Found top 2 lights and pantry lights not working. Performed diagnostics and measured DC voltage from LED inverter and found correct voltage. Removed lights and bypassed. Found the middle light out on RC. Replaced light and tested . All tested good, no water leaks present.
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found ice production is good, found freezer temperature is showing 30 degrees with thermocouple but 19 surface temperature on a food item, took pictures. Temperature appeared to be high but ice production is also good, send pictures to LM but since refrigerator icemaker is currently working properly no replacement of parts is recommended. No water leaks from connections at time of service"
Near New Braunfels, TX 78132
Kevin
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 arrived on site and inspected refrigerator and found small amount of ice production in door bin, took picture. There is no obvious frost buildup behind fresh food evaporator cover. Found ice buildup in freezer and a bag of ice causing friction on middle drawer. Took picture. No water leaks detected at time of service, job complete"
Near Austin, TX 78737
Leonardo
Job Details: 08/02/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for oven over heating. Replaced sensor test unit and unit test good job complete.
Near Austin, TX 78704
Leonardo
Job Details: 08/02/2019
MICROWAVE KITCHENAID KMHS120ESS5 "Arrived on site to test unit for unit not heating. Test unit and found bad switches and bad mag cap and diode. Will order switches w10269460 and w10269458, w10727360. ; ordrng 1 W10269458 (SWITCH) and 1 W10269460 (SWITCH) and 1 W10727360 (SWITCH )"
Near Austin, TX 78753
Joseph C.
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KFCS22EVMS4 "Arrived on site for “will not go out of sabbath mode” complaint. Per my previous diagnosis, removed and replaced overlay. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78703
Wesley
Job Details: 08/02/2019
WASHER MAYTAG MHWC7500YW0 Arrived onnsite and installed valves. Now unit is operating as designed. Advised Customer on repair. All checks good.
Near Round Rock, TX 78681
Joel G.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site to diagnose fridge not cooling. Found low level of refrigerant in the system. Found pin hole leak on ff evap. Replaced evaporator and verified operation after recharging on high side. Drip pan cracked and will need replaced as well as evap cover. Customer to monitor ff side for defrost leak. Customer understands but should cool while part gets replaced.; ordrng 1 W10836964 (pan-drip) and 1 W11188493 (cover-evap)
Near Waco, TX 76708
Arthur B.
Job Details: 08/02/2019
OVEN WHIRLPOOL WFG320M0BW2 Arrived onsite for customer complaint of gas stove oven portion not coming on. Tested unit and found igniter flow but gas will not turn on. Could not hear relay board allowing unit to come on. Unit will need new control board.No gas leaks detected at time of service.; ordrng 1 W11113908 (cntrl-elec)
Near Austin, TX 78737
Robert
Job Details: 08/02/2019
WASHER MAYTAG MHW3505FW1 Arrived on job for complaints of not spinning. Found drain pump not working. Replaced pump and test. No leaks detected at time of service.
Near Austin, TX 78729
Tyler B.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for install on pre-diagnosis parts. Found break in water fill tube, replaced tube, prior tech ordered UI board but heater controls are on the main control board. ; ordrng 1 CNOTE (OFFICE RS ) and 1 WPW10675033 (cntrl-elec)"
Near Dripping Springs, TX 78620
Robert
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on job to replace pantry UI and icemaker. After replacement test harvest and fill. No leaks detected at time of service
Near West Lake Hills, TX 78746
Leonardo
Job Details: 08/02/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for unit giving f1e4 error. Test unit and found brown wire to relay was loose. Secured connection test unit and unit test good job complete.
Near Austin, TX 78701
Scott
Job Details: 08/02/2019
RANGE KITCHENAID KSGG700ESS0
Near Cedar Park, TX 78613
Lou
Job Details: 08/02/2019
MICROWAVE GE JVM1750SM1SS "arrived on site to install previously diagnosed and ordered part. I removed and replace the hood thermostat and when I plugged the unit in the vent fan came on without turning the unit on. I unplugged the unit and removed the thermostat am ordering the hood thermostat and a CNOTE-AUTHORIZATION for the thermostat and the heating components..mag, cap & diode. Office to schedule return service. Unit was left unplugged; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WB27X10194 (transformer thermost)"
Near Round Rock, TX 78665
Joel G.
Job Details: 08/02/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to diagnose microwave shutting off. Found faulty cord. All is fine now.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/02/2019
DRYER SAMSUNG DV40J3000EW/A2 Arrived on site for dryer having odd odor. Tested unit on time dry and high heat. Found unit operating. Disassembled unit and inspected all components. All checked good. Had customer see unit completely broken down. Assembled unit and tested. Spoke with customer on venting. All tested good.
Near Round Rock, TX 78681
Cliff
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found power draw issues through dispenser control as it is not turning off properly. Also noted right side fresh food door gasket torn and ice build up on RC evaporator due to thermistor failure. All three parts will need to be replaced to complete repairs. I also advised homeowner to call unit 24 hours prior to repair to ensure proper operation after repair is complete.; ordrng 1 W10407212 (gasket-fip)
Near Round Rock, TX 78664
Joel G.
Job Details: 08/02/2019
RANGE WHIRLPOOL WOS72EC0HS01 "Arrived on site to diagnose wall oven not hooking up to WiFi automatically after a power surge and display not working either. It is working fine at this point. Called source spoke w/ Bruce, who says this is completely normal to do this and will have to manually set up WiFi again and reset power to the unit. File#7725504917."
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace mullian Diagnosed on previous visit, after replacement found water underneath fresh food drawers. There is a small amount of ice in the right hand rear corner, removed ice and found liner is being punched through from underneath. Took pictures. The same thing on the left-hand side but not as pronounced. Liner can’t be replaced. No water leaks detected at time of service, Spoke with tech line a second time and they want a liner patch added. ; ordrng 2 8212572 (repair kit)s"
Near Elgin, TX 78621
Steve C.
Job Details: 08/02/2019
MICROWAVE MAYTAG MMV4206FB5 "Arrived on site for the unit is not heating. Tested the unit and found there is 123 V to the transformer. Replace the magnetron, capacitor, and diode and tested the unit. Unit works properly and job complete."
Near Elm Mott, TX 76640
Arthur B.
Job Details: 08/02/2019
DRYER MAYTAG MEDB835DW4 "Arrived onsite to replace motor on dryer from prior tech’s diagnosis. Upon removal of motor, did not have replacement motor on hand. Will need to reorder motor. Reassembled unit.; ordrng 1 W11126010 (motor-drve)"
Near Austin, TX 78749
Luis
Job Details: 08/02/2019
FREEZER WHIRLPOOL WZF34X18DW03 "Arrived on site for loud noise. Found loud noise from compressor compartment removed compressor cover,found suction line vibrating against cabinet. Adjusted suction line away from cabinet noise no longer present"
Near Lakeway, TX 78734
Andy
Job Details: 08/02/2019
ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site for ice machine not making ice and humming noise. Tested and inspected unit and found water leak at inlet dripping on drain pump and that drain pump has failed and is humming on but not moving any water. Attempted to tighten hose at inlet and it reduced leakage but did not stop it completely. Shut off water at sink valves as it does not have shut off valve for unit only. Instructed customer on unit, On use and care and proper maintenance."
Near Lakeway, TX 78734
Andy
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator making noise. Tested and inspected unit and found copper tubing in back of unit rubbing when compressor is in high speed. Made adjustments and tested unit. All operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/02/2019
RANGE WHIRLPOOL KERS807SSS04 arrived on site to install previously diagnosed and ordered part. I removed and replaced the front left burner switch and tested. Unit operated as designed.Job completed.
Near Austin, TX 78727
Andy
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL DU810SWPU0 Arrived on site for dishwasher not advancing. Tested and inspected unit and found failed pump and motor assembly. Contacted office and got authorization. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78723
Scott
Job Details: 08/01/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site for missing lower spray arm and loose sump cover . Someone had found spray arm . Reinstalled cover and spray arm . Didn’t test ,unit is on display on floor . Job complete ."
Near Austin, TX 78745
Ron
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW4955HW1 "Arrived onsite for a not draining complaint, performed diagnostics only error code stored was a f8e1 long fill. Determine washer did not have any cold water supply to the washer faucet was on but no water coming thru hose . Removed cold water hose, turned on cold water received no flow. Instructed apartment complex to have cold water supply to the faucet checked"
Near Austin, TX 78703
Leonardo
Job Details: 08/01/2019
RANGE KITCHENAID KSEG700ESS3
Near Kyle, TX 78640
Kevin
Job Details: 08/01/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and found fuse has failed after replacing also found incoming power is incorrect, one leg is missing at terminal block. Customer is an electrician and will correct power to dryer. no lint buildup in dryer at time of service, job complete"
Near Buda, TX 78610
Kevin
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and found freezer is frosted over, found freezer door is not closing on the left side. Replace rail and brackets and added silicone, removed all ice and door is now operating correctly. No water leaks detected at time of service, job complete"
Near Salado, TX 76571
Joel G.
Job Details: 08/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose fridge not level. Leveled fridge using a level as best as it could go. No leaks detected.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Installed valve and water tube. Unit now dispenses water properly.
Near Lakeway, TX 78734
Andy
Job Details: 08/01/2019
ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site for ice machine not making ice. Contacted office and office instructed unit is in warranty. Tested and inspected unit and found unit not coming on or lighting up and all. Checked outlet and checked good. Found that unit controls has failed. Will need to replace controls to complete repairs. Also ordering transformer in case needed. Homeowner is out of town. Office to schedule return trip.; ordrng 1 W10865633 (CONTROL ) and 1 W11034363 (CONTROL ) and 1 WPW10485951 (TRANSFORMER)
Near The Hills, TX 78738
Paul
Job Details: 08/01/2019
REFRIGERATOR LG LSC27925ST "Arrived onsite for the refrigerator with a no ice condition. I found the bale arm gears stripped and the idler side of the ice tray broken. The ice maker needs to be replaced. Ordering c-notes and 5989JA1005H ICE MAKER ASSEMBLY,KIT.; ordrng 1 5989JA1005H (ICE MAKER ASSEMBLY,KIT) and 1 C-NOTES (NEEDS PARTS AUTHORIZATION )"
Near Georgetown, TX 78626
Jonathan
Job Details: 08/01/2019
DRYER SAMSUNG dv48j7700e
Near Georgetown, TX 78633
Joel G.
Job Details: 08/01/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site to diagnose wall oven not keeping temp. Temp was about 25 off. Calibrated until avg was 350 degs when set at 350 degs.. File#7725500698."
Near Leander, TX 78641
James
Job Details: 08/01/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and tested operation. Customer stated that the front right burner would start ticking on low setting and eventually stopped. Tested flame and inspected burner base and cap. I found both front power burners do not stay lit properly when set to simmer. Attempted to adjust both burner and found the flame would not change. Unit will need both new burner bases and caps to repair; ordrng 2 W11106799 (burnr-head)s and 2 WPW10256034 (cap-burner)s
Near Austin, TX 78735
Ron
Job Details: 08/01/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived onsite found cam not fully snapped into place. installed new cam corrected problem. performed numerous test. Washer is testing good at this time
Near Austin, TX 78746
Wesley
Job Details: 08/01/2019
DRYER GE GTX22EASK0WW Arrived onnsite and replaced motor. Unit symptom unchanged. And was advised that Timer should be replaced. ; ordrng 1 WE04X25280 (timer)
Near New Braunfels, TX 78130
Brandon
Job Details: 08/01/2019
OVEN KITCHENAID KODC304ESS00 "Arrived on site for customer complaint of oven being dead, found failed thermal fuse, ordering fuse. ; ordrng 1 W11025102 (fuse-thrml)"
Near Kyle, TX 78640
Kevin
Job Details: 08/01/2019
DRYER MAYTAG MEDB765FC0 "Arrived on site and inspected dryer and found it is not starting for customer. Explained that dryer start button needs to be held down until it begins. Excessive pressure on the button can also cause it not to start. Customer is now comfortable with its operation. No further repair is needed at this time, no lint buildup in dryer at time of service, job complete"
Near Georgetown, TX 78626
Joel G.
Job Details: 08/01/2019
REFRIGERATOR GE PSHF9PGZBCBB Arrived on site to diagnose fridge leaking when dispensing water from underneath. Ran the dispenser and found water line getting brittle due to machine compartment getting too hot. Condenser fan motor not spinning fast enough to allow proper heat removal and causing water to get brittle. Previous servicer installed a John guest fitting on water line which isn’t proper repair since entire water line was brittle. Water tank assy is part of water line and condenser fan motor needs replaced. ; ordrng 1 WR17X11440 (water tank assm) and 1 WR60X10209 (motor dc cond fan)
Near Lakeway, TX 78738
Leonardo
Job Details: 08/01/2019
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site to test unit for upper and lower oven lights staying on. Test unit and found upper and lower lights stying on. Found bad console will order new console W10864157 ; ordrng 1 W10864157 (CONSOLE )
Near Austin, TX 78738
Leonardo
Job Details: 08/01/2019
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for burner not igniting right away. Found burner not sitting correctly making gas come out from bottom making unit not ignite. Secured burner correctly test unit and unit test good job complete.
Near Harker Heights, TX 76548
Al
Job Details: 08/01/2019
DISHWASHER IKEA IDT930SAGX0 "Arrived to inspect dishwasher still cutting off during the cycle.Confirmed the complaint during and had unit shut off twice during diagnostics test mode.Unplugged dispenser and optical sensor and unit completed.Problem still happening, so called tech line SR #7725494351.Advised to replace control panel, optical and control.Unit now operates as designed.All water lines were dry at the time of service.Job complete"
Near Kyle, TX 78640
Kevin
Job Details: 08/01/2019
WASHER AMANA NTW4516FW2 "Arrived on site and inspected washer and found pressure hose is loose on control board, after reconnecting washer is operating normally, ran a calibration cycle and then all cycles on manual operation. No further repair is required at this time, no water leaks from connections at time of service"
Near Austin, TX 78745
Luis
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRS312SNHB00 arrived on site for loud noise. Found evaporator cover vibrating against housing adjusted housing and cover reassembled unit powered unit on noise no longer present.
Near Austin, TX 78745
Luis
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no cool in fresh food. Found damper not fully opening,weak air flow from fan motor. Installed new fan motor and damper,checked air flow good,checked damper operation good. Unit working as designed."
Near Austin, TX 78728
Andy
Job Details: 08/01/2019
DRYER WHIRLPOOL WED9470WW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed thermistor. .; ordrng 1 WP8577274 (THERMISTOR )
Near Dripping Springs, TX 78620
Robert
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived on job for complaints of not cooling. Found thermal fuse open. Replace harness and remove ice.
Near Bee Cave, TX 78733
Leonardo
Job Details: 08/01/2019
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for burner flames to low. Found unit had been converted to LP but they put the wrong orifices. Left lp kit with customer and advised him to get a Plummer to replace the orifices. Job complete.
Near Lakeway, TX 78734
Andy
Job Details: 08/01/2019
MICROWAVE KITCHENAID KOCE500EBS07 Arrived on site for oven not heating. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near Austin, TX 78746
Wesley
Job Details: 08/01/2019
DISHWASHER KITCHENAID KUDE40FXSS4 Arrived on site and still found oversudsing symptoms. Customer still using pods. Advised customer on use and care. Found 6/1 6/3 and 6/6 errors saved. Advised water temp must be hot at sink prior to running of a loud. Advised not use pods and to use small amount of liquid DW detergent. Rinse aid needed also.
Near Cedar Park, TX 78613
James
Job Details: 08/01/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and tested operation for lights turning on and off and no ice production. I found that the fill tube was frozen to ice maker due to the heater being unplugged. After plugging in the heater harness the shelf lights came on and stayed on. Ice maker now functioning properly and lights working properly. Job complete
Near Austin, TX 78724
Joseph C.
Job Details: 08/01/2019
RANGE GE JGBP33CEH3CC "Arrived on site for “no spark at cooktop” complaint. Per my previous diagnosis, removed and replaced spark module. Found front left valve faulty and leaking. Will need to replace. Front burners hard to light, due to faulty harness and ignitors. Ordering new. Office to set return schedule, due to disposition of parts and need for AUTHORIZATION.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 2 WB01K10112 (range electrode clip)s and 2 WB13K10014 (electrode)s and 1 WB18K10035 (harness hv) and 1 WB21K10082 (valve burner 270) and 1 WB28K10190 (range front orifice)"
Near Dripping Springs, TX 78620
Robert
Job Details: 08/01/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of no power. Found power supply good and dishwasher working. Checked all connections
Near Bertram, TX 78605
Thomas L.
Job Details: 08/01/2019
REFRIGERATOR KITCHENAID KRMF606ESS Arrived on site to repair unit that will not dispense ice through the door. Inspected unit to find that the shaft had come loose from the dispenser motor. Reinstalled shaft and tested operation. The unit will now push ice through the door. All water connections were dry.
Near Austin, TX 78735
Luis
Job Details: 08/01/2019
REFRIGERATOR KITCHENAID KSSS42FMX01 "Arrived on site for no cool. Compressor not running found correct voltage to inverter,ohmed compressor all readings good. Diagnosed faulty inverter control,installed new inverter powered unit on compressor powered on unit cooling down correctly.
Near Austin, TX 78730
Andy
Job Details: 08/01/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site for microwave start button not working. Tested and inspected unit and found UI not responding as designed. Will need to replace UI panel and controls to complete repair. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11197501 (PANEL CONTROL )
Near Austin, TX 78741
Ron
Job Details: 08/01/2019
WASHER MAYTAG MVWC565FW1
Near New Braunfels, TX 78132
Brandon
Job Details: 08/01/2019
DISHWASHER JENN-AIR JDTSS244GP0 "Arrived on site for customer complaint of top shelf falling down, found broken tracks, I replaced tracks, unit tested good."
Near New Braunfels, TX 78132
Brandon
Job Details: 08/01/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of unit not draining, found garbage disposal recently installed and the plug was not taken out, I removed the plug, unit tested good.
Near Austin, TX 78758
Tyler B.
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for unit with ice build on on the bottom , found ice maker fill tube not fully on causing water to spray in multiple directions. Found it froze evap motor, removed all ice, corrected fill tube and replaced evaporator motor, tested unit on cooling and ice filling and checked good, no leaks on site"
Near Austin, TX 78723
Joseph C.
Job Details: 08/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “noisy operation and tripping breakers” complaint. Inspected unit and found compressor to be louder than normal. Found no other issues with unit and could not duplicate breaker tripping. Compressor ohms out correctly. Temps are normal. Ordering new compressor, evaporator, dryer and access valve. Will need sealed system tech and two hour call, for next visit. No leaks detected, at time of service. Office to set return schedule, due to request for two hour call and sealed system tech.; ordrng 1 876765 (mtg kit) and 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10309988 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188822 (evaporator)"
Near Georgetown, TX 78626
Arthur B.
Job Details: 08/01/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived onsite for customer complaint of freestanding range not heating properly. When arrived preheated oven to 350F and observed a batch of cookies bake. Used temperature probe to monitor temperature. During baking of the cookies, found temperature maintained 335F and did not reach 350F. When time was completed (13 mins), cookies still were not done. Attempted to calibrate unit. Unit will not enter temperature calibration. Unit will need new control to complete repair.No gas leaks detected at time of service.; ordrng 1 W11258611 (cntrl-elec)"
Near Kyle, TX 78640
Kevin
Job Details: 08/01/2019
WASHER MAYTAG MVWB765FC3 "Arrived on site and inspected washer and found control panel start button is unresponsive, disconnected the control panel and harness and after resetting connection function has returned to washing machine. No further repairs required at this time, no water leaks from connections at time of service, job complete."