Service History 703 - Appliance Express

We serviced a

WHIRLPOOL OVEN

Model KEBS107SSS04

Near Round Rock, Texas 78681

Paul

Job Details: 10/13/2022

Arrived on site to install previously diagnosed parts. Removed wall oven and replaced hidden bake element. Reinstalled unit and entered diagnostics. Found no error codes. Bake element is functioning properly now. Unit is working as designed. Job complete. Collected remaining balance.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDW01

Near Austin, Texas 78737

Luis

Job Details: 10/13/2022

"Arrived on site. Replaced defective icemaker,power cycled unit ran diagnostics icemaker passed harvest ran fill test passed.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near Round Rock, Texas 78681

Paul

Job Details: 10/13/2022

"Arrived on site for dryer, inspected unit and work area. CX complaint is that unit is squealing. Found wheels and idler pulley binding. Vacuumed out dryer cavity of lint. Found more than a dozen of collar stays. Replaced wheels and idler pulley. Informed CX that vent needs cleaning. Unit is operating as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Lakeway, Texas 78734

Luis

Job Details: 10/13/2022

"Arrived on site. Replaced fresh food evaporator cover,secured thermistor per service pointer,installed updated control,changed defrost setting to basic. Replaced right hinge cover part

We serviced a

WHIRLPOOL WINE COOLER

Model JUWFL242HX00

Near Austin, Texas 78746

Luis

Job Details: 10/13/2022

"Arrived on site. Unit is an R600 unit,powered unit on compressor powered on checked low side pressure reading -25 pressurized system checked evaporator connections with solution found bubbles leaking from heat shrink tubing on evaporator diagnosed a leak at the evaporator. Part is not serviceable called tech support sent photos per tech support

We serviced a

MAYTAG WASHER

Model PAV5157AWW

Near Canyon Lake, Texas 78133

Andrey

Job Details: 10/13/2022

"Arrived on site to test unit for loud grinding noise, tested unit found failed gear case with all over the bottom components, motor tensioner failed causing belt to wear out, drain pump ceased up. job complete"

We serviced a

SAMSUNG WASHER

Model WF45K6200AW/AZ

Near Austin, Texas 78727

Vincent

Job Details: 10/13/2022

"Arrived on site for Samsung washer, inspected unit and work area. CX complaint error code 5c. Inspected unit and I was unable to enter in diagnostics. Inspected the drain pump and its was clogged with horse hair. I explained to CX this unit cannot be used as a commercial unit. No leaks where observed during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Round Rock, Texas 78681

Paul

Job Details: 10/13/2022

Arrived on site to install previously diagnosed parts. Replaced control board and compressor kicked on right away. Cleaned condenser coils and leveled feet. Informed CX that unit cavity will take at least 24 hours to come down to set temps. Unit is operating as designed. Collected remaining balance. Job complete.

We serviced a

KITCHENAID VENTHOOD

Model KIRD861HSS0

Near Austin, Texas 78734

Leonardo

Job Details: 10/13/2022

Arrived on site to test unit for vent not going up or down. Test unit and found bad switch. Replaced switch

We serviced a

MAYTAG DRYER

Model MED8630HC0

Near Austin, Texas 78703

Scott

Job Details: 10/13/2022

"Arrived on site for dryer not heating . Found not heating . Element has failed . Rest of unit tested in good shape . Replaced element . Unit is now heating . Shopped vac lint out of unit . Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Buda, Texas 78610

Kevin

Job Details: 10/13/2022

"Arrived on site and inspected refrigerator and found there is a cold spot on the back that is causing condensation that runs down into the bottom panel other refrigerator collects there and then runs out intermittently.

We serviced a

KITCHENAID DISHWASHER

Model KUDD01DPPA1

Near Georgetown, Texas 78633

Lou

Job Details: 10/13/2022

"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found the unit to be a drawer type dishwasher and the top drawer was not draining properly. I removed the rotor (drain pump) and found the lower empellars were broken from the shaft. Unit was left unplugged for safety. No water leaks observed during service, job completed."

We serviced a

JENN-AIR MICROWAVE

Model JMW2430WS02

Near Austin, Texas 78750

Vincent

Job Details: 10/13/2022

"Arrived on site for oven combo, inspected unit and work area. CX complaint unit not responding. He explained he has a different company out to install UI and still nothing worked. I tested unit and microwave was working and heating properly, tested bake and broil and was not heating. I then pulled unit out and gained access to the thermal cut offs and tested good. Tested voltage and had good 240VAC. Did some testings with SW over the phone and replaced the appliance manager according to the testings we did. After installing the new board tested and the same.

We serviced a

WHIRLPOOL MICROWAVE

Model GT4175SPB3

Near Austin, Texas 78759

Vincent

Job Details: 10/13/2022

"Arrived on site site for microwave, inspected unit and work area. CX complaint making loud noises. Tested unit and found it not heating. Removed unit from cavity and disassembled to access the magnetron. Tested mag and found it bad also found cooling fan stuck from plastic that helps guide air. Replaced mag and fixed the fan issue. Unit is now heating as designed. job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Austin, Texas 78737

Luis

Job Details: 10/13/2022

"Arrived on site. Replaced defective fill tube heater assembly,ran diagnostics icemaker passed,ran fill test passed.

We serviced a

WHIRLPOOL OVEN

Model JDR8895AAS

Near Austin, Texas 78759

Vincent

Job Details: 10/13/2022

"Arrived on site for range oven, inspected unit and work area. CX complaint not heating properly. I took 3 highest temps and 3 lowest temps 480? 410? 460? 423 464 423? average of 443? advised CX to replace upper oven sensor. CX agreed to repairs. Replaced sensor and also calibrated -35? because its a smaller oven and runs hotter than normal oven. Unit is operating as designed. No leaks where observed during service. I was not able to locate the model and serial."

We serviced a

WHIRLPOOL COOKTOP

Model G7CG3064XS00

Near Austin, Texas 78737

Leonardo

Job Details: 10/13/2022

"Arrived on site to test unit for back burners not turning on. Test unit and found stuck valves. Will need to replace both rear valves, the left rear valve

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Bastrop, Texas 78602

Matthew

Job Details: 10/13/2022

Arrived onsite for washer making noise. Upon arrival inspected unit. Put unit in diagnostics and found no stored error codes. Ran auto test and customer confirmed noise of actuator shifting from agitate the to spin. Check components underneath and all were in good condition. Customer described noise as a single clunk before the spin cycle. Notified customer that the shifting sound is normal. Unit is functioning properly. Customer will monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS00

Near The Hills, Texas 78738

Luis

Job Details: 10/13/2022

"Arrived on site for loud noise. Tested dispenser loud noise,lowered water pressure noise no longer present.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Austin, Texas 78750

Vincent

Job Details: 10/13/2022

"Arrived on site for range, inspected unit and work area. CX complaint was plastic smell while in use. Ignited Both ovens and all burners and did not see anything burning or smelled anything. Upper oven had chemical cleaning residue that can be causing some smells. In my opinion unit is operating as designed. No leaks where observed during service. Job completed

We serviced a

GE RANGE

Model JGBP35AEA5AA

Near Georgetown, Texas 78633

Lou

Job Details: 10/13/2022

"Arrived on site to inspect range oven not heating. Upon further inspection, I tested the cooktop burners and they all operated properly. I tested the broil burner and it operated as designed. Tested the bake burner and the glow ignitor illuminated, but after approximately 1 minute, the burner never came on. I removed and replaced the ignitor and retested and unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model MVWP576KW0

Near Austin, Texas 78737

Kevin

Job Details: 10/13/2022

"Arrived on site and replaced drain pump diagnosed on previous visit, after replacement confirmed it is operating normally with manual diagnostic cycle, job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 10/13/2022

Arrived on site to test unit for top rack falling. Test unit and found broken adjusters. Replaced adjusters. Test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near New Braunfels, Texas 78130

Andrew

Job Details: 10/13/2022

"Arrived on site to test unit for constantly draining. Would need control(W11616491) and two man."

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Austin, Texas 78749

Kevin

Job Details: 10/13/2022

"Arrived on site and inspected washer and found gear case has failed. Attempted to remove wash plate and found it is also seized.

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS2

Near Austin, Texas 78757

Wesley

Job Details: 10/10/2022

Arrived onsite to inspect range with no control function. Tested voltage from the wall to the control and got 120v. No display or push button function. Wiring harness clips to control secure. Control will need to be replaced. Ordering W11393093 (control). Office to reschedule. ; ordrng 1 W11393093 (Control)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Georgetown, Texas 78628

Maurice R

Job Details: 10/10/2022

Arrived onsite for MW not working. On inspection the MW was making a ticking noise. Turn the power off and found that there is a high temp sensor that is bad on the back left side of the MW. Ordering the wiring harness for unit. The oven was working. ; ordrng 1 W11316032 (Wiring harness)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Georgetown, Texas 78626

Gerry C

Job Details: 10/10/2022

"Arrived to instal previously diagnosed and ordered parts. The orifice holder that was sent our was incorrect and I ordered the correct part and added the RF front one due to issues with it. I added enough screws to ensure a solid installation upon return and advised the CX to not use the front left burner, leaving the knob off and in the adjacent drawer as the previous tech did. No gas leaks detected during service. ; ordrng 4 WP3368921 (Burner Head Screw)s and 1 W11028738 (Holder Orf LF) and 1 W11050487 (Holder Orf RF)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Georgetown, Texas 78626

Gerry C

Job Details: 10/10/2022

"Arrived to inspect lid issue. I found the lid was broken and will require replacement. During inspection, I found the gear case seals had ruptured and the gear case, slide and rotor will require replacement as well. Office to contact the CX to arrange return service. No leaks observed during service. ; ordrng 1 W11259006 (Lid Assy) and 1 W11393685 (Gear Case) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 Autho (Autho)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Leander, Texas 78641

Vincent

Job Details: 10/10/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was unit making loud noises. Per maintenance they said there was ice build up on the evap fan. I tested the element and was good. Tested the voltage from the control to the element and had 120VAC. I will be ordering the control board due to to not sending proper voltage to go into defrost. Office to order parts and reschedule when board is available. ; ordrng 1 W11546690 (Control board)"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Round Rock, Texas 78664

Cliff

Job Details: 10/10/2022

Apt 175 building 14. Arrived on site to diagnose a range that is giving error code. Found stuck key error on display indicating control malfunction. Control will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W10894098 (Control)

We serviced a

WHIRLPOOL OVEN

Model WFE515S0JS1

Near Leander, Texas 78641

Vincent

Job Details: 10/10/2022

"Arrived on site for oven, inspected unit and work area. Maintenance explained broiler would stay on after using and shutting it off. I tested unit with my meter and found the temps increasing after it was shut off. Relay is sticking and will need to replace the control board to fix. Office to order parts and reschedule when its available. ; ordrng 1 W11567348 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Belton, Texas 76513

David Z

Job Details: 10/10/2022

"Arrived on site to diagnose range that has control clicking and resetting. Burners are good, control is causing issues. Found good voltage. Disconnected all loads from control and found its still clicking when powered, indicating failed control. Ordering new control to resolve. Office to schedule when we have part. ; ordrng 1 W11528352 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Belton, Texas 76513

David Z

Job Details: 10/10/2022

"Arrived on site to diagnose washer that is starting on its own and constantly running drain pump. When unit is plugged in, it just runs the drain and will not unlock. Checked error codes and found F13,11,43. 2 are unlisted in tech sheet, one is for failure in the lock circuit. Can not get unit to break drain loop. Ordering control and lock to resolve the lock error, pressure switch and UI to resolve the constant drain. Drain pump is burned out and also needs replacement. Autho needed. On return visit customer will have unit pulled out and unstacked so we can service. Office to schedule when we have autho and all parts.; ordrng 1 W11044866 (Pressure Switch) and 1 W11367297 (Ui) and 1 W11035628 (Door Lock), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Austin, Texas 78748

Kevin

Job Details: 10/10/2022

"Arrived on site and found motor is not moving, found capacitor has failed and after replacing it washer is still not moving. Do not see any voltage from control board to motor during automatic test cycle. Will bring back control board, lower harness, and motor to ensure repair on next visit; ordrng 1 W11556725 (Control) and 1 W11026785 (Motor) and 1 W11590868 (Lower harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Austin, Texas 78737

Kevin

Job Details: 10/10/2022

I have gone site to replace door panel and found while removing handle one of the handle mounting screws broke/sheared. New ones will be needed to reattach handle; ordrng 2 W11157086 (Stud)s and 2 W10826179 (Screw)s

We serviced a

KITCHENAID VENTHOOD

Model KXD4630YSS6

Near Austin, Texas 78749

Leonardo

Job Details: 10/10/2022

Arrived on site to test unit for unit not going up on its own and fan not turning off when down. Replaced motor test unitAnd unit worked correctly for about 15 times going up and down then it went back to doing the same thing. Couldnt call Techline due to them being in training. Will need to call Techline.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Spicewood, Texas 78669

Justin

Job Details: 10/10/2022

"Arrived on site to install previously diagnosed parts and attempt to remove the washplate with the washplate removal tool. I was still not able to remove the washplate. Due to this we will need to do a tub rebuild and install the suspension still. Ordering all parts for this and a two hour job. Office to reschedule and get autho. ; ordrng 1 W10752283 (Washplate) and 10 HubNutScrews and 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W11568797 (Drain Pump Filter) and 1 WP8533928 (Drain Pump Filter Screw) and 1 Cnote (AUTHO), states that autho needed"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Round Mountain, Texas 78663

Justin

Job Details: 10/10/2022

Arrived on site for a refrigerator not dispensing ice. I test the unit and found the auger motor would turn about a quarter of an inch and freeze. I replaced the auger motor and found the same issue occurring. I put the unit on crushed ice and checked voltage at the auger motor from the brown/white to blue/white wires and found it dropping from 90VAC to 10VAC. The motor should get a constant 120VAC to work properly. Due to this I am ordering the UI and main control to replace. Upon further inspection I found the IM auger shaft holder broken. Order as well to replace. Office to reschedule.; ordrng 1 W10836024 (UI) and 1 WPW10200659 (Main Control) and 1 W10785288 (IM Auger Shaft Holder)

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS11

Near Austin, Texas 78750

David S

Job Details: 10/10/2022

"Arrived on site for KitchenAide over the range microwave interior light not working and the display going off. I found the interior light working, it I found the vent hood light not working. I verified the customer is using the correct bulbs. I found the light will not turn off. I found the relay in the control has failed. I am ordering the pcba control(W11545876 )to complete the repair. The office will reschedule when we have eta on the part.; ordrng 1 W11545876 (Pcba control)"

We serviced a

WHIRLPOOL OVEN

Model JGRP548HL00

Near Lakeway, Texas 78734

David S

Job Details: 10/10/2022

"Arrived on site for ovens not working. I inspected the unit and work area I found fault codes F3e1 left oven sensor open, f8e0 main oven cooling fan not functioning. I reset the controls and found the large oven working, but the small oven flashes amber and will not exit. I am ordering the UI controls and oven temperature sensors to complete the repair. The office will reschedule when we have eta on the parts.; ordrng 2 W11355248 (UI)s and 2 W10859573 (Oven temp sensor)s"

We serviced a

WHIRLPOOL RANGE

Model KFGC558JSS01

Near Lakeway, Texas 78734

David S

Job Details: 10/10/2022

"Arrived on site for kitchenAide professional range, front right and left burners not igniting and the small oven door not closing properly. I cleared any burrs in the burner head and found the burners igniting. I replaced the small oven door hinges and found it closing properly. I am ordering the console trim as it is not sitting flush and has a warp. The office will reschedule when we have eta on the parts.; ordrng 1 W11402036 (Console)"

We serviced a

JENN-AIR MICROWAVE

Model JMW2430IL03

Near Austin, Texas 78734

David S

Job Details: 10/10/2022

"Arrived on site for JennAir microwave/oven combo randomly turning on and off. I inspected the unit and work area. I found the right side door switches, barely making contact. Causing the oven to randomly turn come out of standby mode. I am ordering the interlock switches. The office will reschedule when we have eta on parts.; ordrng 1 W11449277 (Interlocks)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Wimberley, Texas 78676

Andrew

Job Details: 10/10/2022

Arrived on site to test unit for ice melting. Customer stated ice seemed to be melting and weird ice build up. Found valve weeping and water pressure at 78psi. Recommend installing regulator and main inlet valve. Ice maker responding as designed. No stored error codes. Heater and fill tube receiving proper voltage. Office to reschedule. ; ordrng 1 W11482025 (Inlet Valve) and 1 W10786952 (Pressure Valve) and 1 8212547RP (Line kit)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, Texas 78737

Justin

Job Details: 10/10/2022

Arrived on site for a dishwasher with long run times. Upon arrival the customer stated the unit will run indefinitely unless stopped. I put the unit into diagnostics mode and found stored error code F5E1 for door switch open. I then ran a diagnostics cycle and found the OWI sensor bad. I replaced the sensor and test the unit again. After the cycle I found the UI shorting out and the buttons would randomly activate themselves. I am ordering the console and control to replace. I found the unit under a 2 year manufacture Costco warranty so no fee collected. Office to reschedule. ; ordrng 1 W11192369 (Console) and 1 W11305296 (Control)

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Austin, Texas 78744

Joe Z

Job Details: 10/10/2022

"Arrived onsite for oven door gets extremely hot when in use. Upon arrival customer explained where the door heats up. Inspected gasket, hinges, and ensured door is not warped. Ordering insulation kit W11025151 per Service Pointer #: W10917778 Office to reschedule ; ordrng 1 W11025151 (Insulation)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Hutto, Texas 78634

Cliff

Job Details: 10/10/2022

"Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam causing sqealing and belt, cam, and actuator will need to be replaced to complete repairs. Return date set for 10/13.; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W10913953 (Shifter)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Georgetown, Texas 78626

Maurice R

Job Details: 10/10/2022

Arrived onsite for dishwasher not cleaning. On inspection found the upper spray arm had come apart and was not spinning properly during diagnostics mode. Got a visual on the spray arm and can see the oring on the spray arm. The noise is high pressure water coming out the center of the spray arm. The knocking noise is the spray arm hitting the upper rack when it spins. No water leaks detected during service.; ordrng 1 W11545334 (Upper spray arm)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM0

Near Georgetown, Texas 78626

Gerry C

Job Details: 10/10/2022

"Arrived to inspect no power and burnt odor. The pump motor had failed, causing excessive heat soak throughout the chassis, subsequently damaging the control and causing harness failure.No leaks observed during service. I removed standing water from the unit.; ordrng 1 W10566921 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model MVWP576KW0

Near Austin, Texas 78737

Kevin

Job Details: 10/10/2022

"Arrived on site and inspected washer and found it has standing water in it. Set washer into a diagnostic cycle and found drain pump is not running. Inspected the drain pump and found a broken wire, after connecting wire drain pump now has voltage but its still not running. ordrng 1 WPW10276397 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Austin, Texas 78738

Justin

Job Details: 10/10/2022

Arrived on site for a washing machine leaking. On arrival the customer stated the unit is leaking from the front. Upon further inspection I found a paper towel in the detergent area. I gained access to the valve and then test the unit. I found the paper towel blocking the port and causing it to overflow onto the floor. I found no actual leak on the unit. I removed the paper towel and test the unit again to find no more water coming out of the unit. I informed the customer of my findings.

We serviced a

KITCHENAID COOKTOP

Model KICU500XSS00

Near Killeen, Texas 76541

Tyler

Job Details: 10/10/2022

Arrived on site for cooktop not turning on after customer to popping noise. Upon arrival compounds and playing upon further disassembly and inspection I found cause of failure was the main control board underneath had burnt out. I didnt found that module control that we were sent with was defective on site and informed customer we would have to reschedule once availability of new module is known. ; ordrng 1 W10857230 (Module) and 1 W10328453 (Ui control) and 1 Cnote (Claims please read att. Note)

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Austin, Texas 78717

Paul

Job Details: 10/10/2022

Arrived on site for range to install previously diagnosed parts. Inspected unit and work area. Checked with claims to see if outer door would be covered under warranty.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Round Rock, Texas 78681

Paul

Job Details: 10/10/2022

"Arrived on site for dishwasher, inspected unit and work area for warranty heating element replacement. No water leaks present at arrival. Pulled unit and replaced heating element per WP request. Ran unit through diagnostic cycle and no error codes were found. No water leaks present during service. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Round Rock, Texas 78681

Paul

Job Details: 10/10/2022

"Arrived on site for range, inspected unit and work area. CX complaint is that unit constantly beeps and flashes an error. Entered diagnostics and found error code F1E2 present. Cleared error code and tested unit. Unit is operating as designed. Job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Austin, Texas 78717

Paul

Job Details: 10/10/2022

"Arrived on site for microwave, inspected unit and work area. CX complaint is that unit shuts off after a few seconds. Inspected unit and found interlock switches faulty. Replaced interlock switches and tested unit. Unit is operating as designed. Job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model KMBD104GSS

Near Driftwood, Texas 78619

Leonardo

Job Details: 10/10/2022

Arrived on site to test unit for unit door not closing all the way. Test unit and found door key not making contact with switch on right side. Adjusted switch holder test unit and unit test good job complete.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL0

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 10/10/2022

Arrived on site to replace sump and motor. Replaced sumpAnd motor test unit no leaks present unit washing correctly job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Georgetown, Texas 78628

Maurice R

Job Details: 10/10/2022

Arrived onsite for previously diagnosed part. On inspection found the RC was at 40? the CX had been opening the door before I arrived. I put my meter in the RC in recorded 35? over 35 minutes. Set temps in RC to 39? and FC is set to 35?. Installed the right door gasket and formed the CX it will be about 48 hrs before the gasket set into position.

We serviced a

GE RANGE

Model CGS990SET7SS

Near Round Rock, Texas 78665

Gerry C

Job Details: 10/10/2022

"Arrived to instal previously diagnosed and ordered parts. I attempted the main control and the issue changed, but persisted at a more regular rate of tripping the circuit breaker after approximately 30 seconds, vs the prior rate of 20 seconds to two minutes. I separately, at the loads and then at the control, unloaded every possible line VAC load and the issue persisted and all items tested within MFG specifications. The issue likely resides within the failed upper oven control and the CX does not want to proceed with that part of the repair due to the cost of the part. Nothing further can be done to resolve and the CX will be replacing the unit. I uninstalled the control and no further charges collected. No gas leaks detected during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCF72DKL04

Near Austin, Texas 78756

Matthew

Job Details: 10/10/2022

Arrived onsite for for left refrigerator door not closing properly and freezer door not closing properly. Upon arrival inspected unit. Found mullion not engaging catch. Adjusted mullion rail and door now closes properly. Inspected freezer door and found that door needs firm close from center. Pushing from the left or right only will not put equal force on the rails and leave a gap between the seal. Closing from the center allows the door to close completely. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model JDPSS244LL1

Near Liberty Hill, Texas 78642

Kimo

Job Details: 10/10/2022

Arrived onsite to install previously diagnosed part. Upon arrival I installed new DW door panel and tested unit and found unit operating as designed job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Georgetown, Texas 78626

Gerry C

Job Details: 10/10/2022

Arrived to inspect noise. The CX advised me the unit would engage the blower when they were cooking on the gas range installed below the unit. I advised the CX that it is normal operation and expected and referenced the manual. Operational test good.

We serviced a

WHIRLPOOL VENTHOOD

Model WVW53UCOFS3

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 10/10/2022

Arrived on site to test unit for fan shaking. Test unit and found fan blades broken making fan shake. Replaced fan motor test unit and unit test good job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Georgetown, Texas 78628

Maurice R

Job Details: 10/10/2022

Arrived onsite for oven not heating. On inspection the lights were not working and the fan was not coming on. CX stated that the did a self cleaning on the oven and this issue of not heating appeared. They were having other issue before the self cleaning was done.changed out the control board and it fixed the issues. Lights are working fan now comes on and it heats. Tested unit to 350? . The oven is operating as designed from manufacture.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, Texas 78757

Matthew

Job Details: 10/10/2022

Arrived onsite to replace damaged panel. Replaced panel and tested. Unit is functioning properly. Job complete

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL2

Near Austin, Texas 78724

Matthew

Job Details: 10/10/2022

Arrived onsite to replace damaged outer door panel. Replaced panel. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Austin, Texas 78724

Matthew

Job Details: 10/10/2022

Arrived onsite for center burner not igniting properly. Upon arrival inspected unit. Found debris in burner ports not allowing gas to flow freely and ignite. Cleared debris and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78723

Matthew

Job Details: 10/10/2022

Arrived onsite for dryer not heating. Upon arrival inspected unit. Verified proper 240vac at terminal block. Unit powered on and is tumbling. Disassembled unit and found thermal cutoff OL. Replaced cutoff. Tested unit and unit is functioning properly. Recommended customer have external ventilation checked. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, Texas 78723

Matthew

Job Details: 10/10/2022

"Arrived onsite to replace faulty compressor. Replaced compressor, dye dryer and access valve. Pulled vacuum and held. Charged per spec and tested unit. Unit compressor is running and unit began cooling. Advised customer to give 24-48 hrs to monitor temperature before use. Job complete"

We serviced a

MAYTAG RANGE

Model MER6600FZ5

Near Austin, Texas 78753

Matthew

Job Details: 10/10/2022

Arrived onsite to replace faulty control. Replaced control and tested. Unit still not functioning properly. Ran test and found bake element OL. Disassembled and removed side panel. Found hidden element failed in several places. Replaced bake element. Tested unit and unit is now functioning properly. Heated to 350 degrees to allow oils to burn off. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, Texas 78747

Luis

Job Details: 10/10/2022

"Arrived on site. Freezer temperature reading 2? no ice build up on evaporator cover,good strong air flow,ran diagnostics changed defrost setting to basic,ran heater test passed."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS01

Near Austin, Texas 78747

Luis

Job Details: 10/10/2022

"Arrived on site for no,ice. Found unit not powering on diagnosed a defective pump,replaced pump assembly,ran water through pump no leaks,water drained from pump no leaks at tubing and connections."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA01

Near Austin, Texas 78737

Luis

Job Details: 10/10/2022

"Arrived on site for water leaking. Brand new house built,under construction. Pulled unit out from enclosure found leak at water line source connection to unit,ran diagnostics ran water through system had water drain from pump no leaks. Customer will need to have water line replaced."

We serviced a

KITCHENAID COOKTOP

Model KCGS350ESS00

Near Georgetown, Texas 78628

Vincent

Job Details: 10/10/2022

"Arrived on site for cooktop, inspected unit and work area. CX complaint was middle burner not staying on. Tested unit and replaced the manifold with valves. Tested unit and its now operating as designed. Tested for leaks with my bubble leak detector and no leaks where found. Job completed."

We serviced a

MAYTAG RANGE

Model MGR8800FZ2

Near Round Rock, Texas 78665

Cliff

Job Details: 10/10/2022

"Arrived on site to diagnose a range that is not level. Adjusted leveling of unit to proper position. All is working properly at this time, and door is level within 1/32 of an inch to console."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Pflugerville, Texas 78660

Cliff

Job Details: 10/10/2022

Arrived on site to replace sealed system in refrigerator. Replaced ordered parts and vacuumed unit. Charged unit with refrigerant and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB3

Near Temple, Texas 76501

David Z

Job Details: 10/10/2022

Arrived on site to diagnose range with non functional right rear burner. Customer said they had heard it zap and it stopped working. Checked burner and found the element coil burnt. Replaced element and tested. Verified working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Temple, Texas 76501

David Z

Job Details: 10/10/2022

"Arrived on site to diagnose washer that was banging when in use. Checked unit and found it was not leveled at all on install. Foundation of house is badly shifted and has a serious downward angle in laundry area. I leveled the unit as close to centered as possible and verified with my level. Based on the shift in the house, the legs are maxed out for adjustment. Advised customer may need to have a platform made to level if issues get any worse. Tested and found basket is no longer banging front of unit. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Harker Heights, Texas 76548

David Z

Job Details: 10/10/2022

"Arrived on site to diagnose washer that gave off noise and a burning smell. Examined unit and found the bolt holding the cam pulley on had loosened, and cam pulley wobbled till the belt came off and sliced into the cage. Called findings into safety and advised the repair is a new cam and belt. Safety approved a concession for the repair, W14IF50WPL1. Replaced cam and belt and calibrated. Unit working as designed. Call complete."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Harker Heights, Texas 76548

David Z

Job Details: 10/10/2022

"Arrived on site to diagnose washer that customer says had leaked. Checked around washer and didn't find any signs of a leak. Found hoses were reversed, cold and hot backwards. Reversed hoses and ran test cycle. Couldn't find a leak in test cycle. Ran clean washer cycle and shook basket around to see if i could find any leaks. Let unit run while agitating a large amount of water and did not find any leaks. Advised to have customer follow up with details if issue returns, but all is working as designed at time of service. Drain may be locking after running multiple cycles, or unit was overfull and caused some water to go over the tub ring. Call complete."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Horseshoe Bay, Texas 78657

Lou

Job Details: 10/10/2022

"Arrived on site to insect dishwasher clean light flashing. Upon further inspection, I found the unit unplugged and plugged it back in. Placed the unit in diagnostics showing error code F8E4. Cleared the code and continued with testing. During testing, I removed the drip tray from the float switch and found water in the tray. The unit operated as designed. During testing, I found a large amount of rinse aid suds in the tub. It appears that when the customer put rinse aid in the dispenser, instead of removing the cap, they sprayed the liquid into the dispenser getting rinse aid on the dispenser and door. Customer said the unit has never functioned as the clean light automatically came on when they attempted to run a cycle. I cleaned the suds from the unit and removed and replaced the float switch due to not being able to get all the water out the old one. Retested and unit continues to operate as designed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed at the end of service, job completed"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Mustang Ridge, Texas 78610

Kevin

Job Details: 10/10/2022

"Arrived on site and inspected range, bubble solution all connections on all valves and did not see any gas leaking. Found left front valve is stuck slightly open and after resetting it it is working properly. No further repairs required at this time, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Andice, Texas 78628

Kimo

Job Details: 10/10/2022

Arrived onsite for dishwasher that is not going through wash cycle. Upon inspection I found that the unit had a wash motor not running code stored. I cleared code and found that the unit didnt run. I replaced the monad that unit and found unit operating as designed no leaks. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Leander, Texas 78641

Kimo

Job Details: 10/10/2022

"Arrived onsite for refrigerator that is not cooling properly. Upon inspection I found that the evap was clogged with frost. I cleared the frost and tested the thermistor and the defrost heater and found that they where all good I put unit into a forced defrost no found that the heater came on then I switched the defrost mode to basic as it was set to adaptive. I check that all the fan where operating properly and they where I tested the compressor and found that it would star and run normally. Upon further inspection I found that the unit was not leaved Which can cause the doors is not to seal properly, i corrected this.I also noticed when I arrived The freezer was packed with food I did advise the customer that whenever pack in the freezer to leave enough space so that the vents can get adequate airflow. I checked the drain tube found that it was clear and sealed up well. unit began cooling again as air flow returned. Job complete."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Killeen, Texas 76549

Tyler

Job Details: 10/10/2022

"Arrived on site for washer not cycling correctly. Upon arrival confirmed issue. Found cause of failure was gearcase leaking oil, cap also failed which lead to actuator arm breaking mid cycle. Oil covered cam and belt. Replaced all required parts then reassembled and tested unit. Found washer working as designed with no leaks, call complete"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Canyon Lake, Texas 78133

Andrew

Job Details: 10/10/2022

"Arrived on site to replace drive motor per Techline. Replaced motor, unit working as designed. Job complete."

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Killeen, Texas 76549

Tyler

Job Details: 10/10/2022

Arrived on site for microwave not heating. Upon arrival confirmed issue. Found cause of failure was right side door switchs failure to be activated. Readjusted interlocks and door and found unit could heat on all tests preformed. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Johnson City, Texas 78636

Andrew

Job Details: 10/10/2022

Arrived on site to test unit for no ice production. Found ice maker stuck mid cycle and not responding to diagnostics. Replaced ice maker and unit working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Oglesby, Texas 76561

Jonathan M

Job Details: 10/10/2022

Arrived on site for a washing machine that is not spinning. Inspected unit and work area. Ran unit through diagnostics an attempt to get the unit to spend. Found the unit humming but not actually spending. When ahead and replace the capacitor and test at the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, Texas 78628

Maurice R

Job Details: 10/10/2022

"Arrived onsite for dishwasher not draining. On inspection found the plug was still in the garbage disposal, removed the plug put the unit into diagnostics mode in the drain pump was not working and it was making clicking noise. Replaced pump put the unit back in diagnostics mode and it completed the diagnostics cycle. The unit is working as designed. No water leaks detected during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, Texas 78748

Kevin

Job Details: 10/10/2022

"Arrived on site and replaced heating element per service pointer, job complete"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL0

Near Horseshoe Bay, Texas 78657

Lou

Job Details: 10/10/2022

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed unit in diagnostics showing error code F8E4. Cleared the code and continued with testing. During the wash cycle of testing, I found water leaking from the left side overflow tube. After several tests, I finally pin pointed the leak coming from the lower corner of the door gasket. I adjusted the gasket and retested several times and the unit did not leak anymore. I advised the customer of my findings and to monitor the unit. I recommended they call it in for service if they see water leaking or if the unit has the F8E4 error code again. I cleaned the drip pan and float switch and placed them back into position. No water leaks observed at the end of service, job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Leander, Texas 78645

Vincent

Job Details: 10/10/2022

"Arrived on site for dishwasher, inspected unit and work area. CX complaint was insulation not installed correctly. Adjusted the kick plate and tucked in the insulation. Unit is now installed correctly. O leaks where observed during service."

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL0

Near Austin, Texas 78730

Wesley

Job Details: 10/10/2022

Arrived onsite and replaced the outer panel to repair door latch issue. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM09

Near Austin, Texas 78730

Wesley

Job Details: 10/10/2022

Arrived onsite for ice maker leak found fill spout backed out of place and leaking fill water into fc. Corrected fill spout placement by inserting the proper length into the fill cup. Unit is now operating as designed. Removed ice and advised customer on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, Texas 78738

Leonardo

Job Details: 10/10/2022

Arrived on site to replace control board and ui board. Replaced both parts test unit and unit washing correctly job complete.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Austin, Texas 78738

Justin

Job Details: 10/10/2022

"Arrived on site for a washing machine making an abnormal clicking noise. On arrival the customer had a video of the noise. I found the noise occurring during spin and it sounded almost like a card in spokes. I put the unit into diagnostics mode and found no stored error codes. I then manually activated spin, agitate, and a diagnostics cycle to found the unit running as designed with no abnormal noise. I then loaded the unit and ran it to find no abnormal noise. I gained access to the bottom of the unit and found it running as designed. At the time of service I could not replicate the failure. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS01

Near Johnson City, Texas 78636

Andrew

Job Details: 10/10/2022

Arrived on site to test unit for no ice production. Found icemaker stuck mid cycle and not responding to diagnostics. Cycled power to unit and icemaker responded but got E2 error(lost home position). Replaced icemaker and got PA in diagnostics. No leaks detected. Job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Briarcliff, Texas 78669

Justin

Job Details: 10/10/2022

"Arrived on site to install previously diagnosed parts. I installed the new gasket, inlet assembly, and nut. I then test the unit and found it running as designed with no leaks present at the time of service. Call complete."