Near New Braunfels, TX 78130
Brandon
Job Details: 08/05/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site for customer complaint of unit not advancing during cycle, I replaced actuator, unit tested good."
Near Kyle, TX 78640
Kevin
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Arrived on site and found ice bin will not dispense, motor is turning but auger does not move. ice bin needs to be replaced, no water leaks detected at time of service,
Near Round Rock, TX 78665
Joel G.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM00 Arrived on site to diagnose fridge not cooling. Found evap fan motor locked and 120 vac to it.Verified operations after replacing part. No leaks detected.
Near Driftwood, TX 78619
Robert
Job Details: 08/05/2019
COOKTOP KITCHENAID KGCU463VSS01 Arrived on job for complaints of spark when in use. ; ordrng 1 CNOTE (2 MAN )
Near Austin, TX 78746
Scott
Job Details: 08/05/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for dead dryer . Ran power test at terminal block and found one leg is getting all voltage , other leg has no power . Recommended to customer to have electrician fix out let . No lint build up at time of service . Job complete ."
Near Canyon Lake, TX 78133
Luis
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL GX5SHDXVD01 "Arrived on site for no cool in fresh food complaint,temp in freezer a little high reading 20°. Found evaporator fan not running causing high temp in freezer and fresh food. Removed cover found large ice formation on inlet tubing of evaporator,good frost pattern on rest of evaporator,ice clump due to defrost not able to defrost upper portion. Removed fan motor no voltage to fan diagnosed faulty main control,will need to order main control and possibly fan motor; ordrng 1 WPW10128551 (FAN MOTOR) and 1 WPW10503278 (MAIN CONTROL), states that autho needed"
Near Austin, TX 78750
Lou
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "arrived on site to inspect refrigerator freezer icing up. Upon further inspection, I found ice built up on the right side of the FC door, railing, and drawers. I found a small gap in the top right corner of the FC door gasket which is causing warm air to leak into the FC section and causing the ice buildup. Due to the gasket being molded into the door and removing it would create more damage, I am ordering the FC door SS and will return with the prescreened brackets. Also ordering a CNOTE-AUTHORIZATION & CNOTE-LSO PER CUSTOMER REQUEST No water leaks observed during service. ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10815701 (dor-fip ss) and 2 W10839793 (nameplate)s"
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/05/2019
DRYER WHIRLPOOL WET4027HW0 Arrived on site where the unit is taking too long to dry the clothes. Tested the unit and the unit is getting hot but there is a air restriction to the roof. Advise the customer that they will need to contact the air vent cleaning crew.
Near Round Rock, TX 78664
Arthur B.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived onsite for customer complaint of dent on RC door of SxS refrigerator. Confirmed issue. Removed and replaced door. Installed nametag. Reassembled. Customer happy with replacement. All water connections were dry at time of service.
Near New Braunfels, TX 78132
Brandon
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of lights not coming on, found faulty control board, I replaced control unit tested good."
Near Belton, TX 76513
Al
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTE334GBS
Near Austin, TX 78731
Andy
Job Details: 08/05/2019
DISHWASHER MAYTAG MDB4949SDZ Arrived on site for dishwasher not spraying. Tested and inspected unit and found failed pump and motor assembly. Also found wiring issues. Removed failed part and replaced with new and instructed customer on wiring. No water leaks present at time of service.
Near Round Rock, TX 78681
Jonathan
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install previous diagnosed parts. Found deli door did not have deli control. Will need to order control. Customer stated that unit was not making ice. Performed diagnostics mode and checked ice maker fault codes and found E2. Cycled ice maker and ran fill test. Tested ice maker fan. Will return with ice maker and deli control. ; 1 W11294907 (ICE MAKER) and 1 WPW10769076 (PANTRY CONTROL)
Near Killeen, TX 76542
Al
Job Details: 08/02/2019
WASHER ROPER RTW4516FW2 Arrived to inspect unusual washer noises.Ran diagnostics test mode and unit tested as designed.Checked surrounding area for any obstructions and immediately noticed the left rear of unit was separated from the unit and a wooden board was used in an attempt to level the unit.
Near Killeen, TX 76543
Al
Job Details: 08/02/2019
MICROWAVE WHIRLPOOL WMH76719CS5
Near Harker Heights, TX 76548
Al
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived to inspect RF freezing up.Confirmed the complaint and ran diagnostics and noticed the diffuser was stuck open.Removed and replaced the diffuser.Reassembled and unit tested as designed.All water lines were dry at the end of service Job complete
Near Austin, TX 78747
Ron
Job Details: 08/02/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite for dryer not drying properly takes 2 cycles / performed diagnostics measured temps inside the drum was cycling between 115 up to 280 with home venting connected but with vent disconnected from dryer cycled between 115 to 212 / dryer a much longer time to drop temp with vent on vs with vent all indicating an air flow issue. Customer had vent kit he received from whirlpool. That also reflected a venting issue. Instructed on have vent rechecked. Dryer appears to be working as designed at this time.
Near Temple, TX 76504
Al
Job Details: 08/02/2019
OVEN JENN-AIR JJW2830DP01 "Arrived to inspect unit not powering on or responding to commands.Rep checked power (120) on unit, he PLUGGED the unit into another outlet and unit began operating as designed.All aspects of the display work as designed.JOB COMPLETE"
Near Manor, TX 78653
Joseph C.
Job Details: 08/02/2019
RANGE WHIRLPOOL WFG540H0ES1 "Arrived on site for “low burner flames” complaint. Inspected unit and found gas to be improperly regulated, from tank. Advised customer on proper setup for home use. Instructed customer to contact warranty provider, when appropriate repairs have been facilitated. No leaks detected, at time of service.; saved tckt"
Near Bastrop, TX 78602
Steve C.
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for the unit is not working properly. Tested the unit and found the unit is barely filling up the tub. Also the actuator is not moving. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78130
Brandon
Job Details: 08/02/2019
MICROWAVE KITCHENAID KMHS120ESS5 "Arrived on site for customer complaint of unit not starting, found interlock was pushed inwards, I adjusted interlocks, unit tested good. Instructed customer not to slam door."
Near Lago Vista, TX 78645
James
Job Details: 08/02/2019
WASHER WHIRLPOOL WFW8300SW03 "Arrived on site and tested operation. Ran diagnostics and found unit functioning properly but the bearing is making a humming noise. Tested basket for play and found some play in basket indicating the rear bearing are failing.Job complete"
Near Jonestown, TX 78645
James
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and tested operation. I found no lights working and deli control not functioning. Customer also mentioned the dispenser will randomly dispense water and open ice door. Inspected deli control and found door full of water and deli control shorted as well as the internal harness corroded. Unit will need new deli drawer door and deli control to repair. Unplugged door from harness to correct lights and stop the dispenser from dispensing randomly. ; ordrng 1 W10815668 (dor-fip BLK SS)
Near Austin, TX 78705
Wesley
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRT138SSDM00 Arrived on site and found unit leaking at valve due to water line improperly connected. Corrected issue no parts needed.
Near Austin, TX 78705
Wesley
Job Details: 08/02/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site and found unit operating as designed with no saved error codes. All checks good. Operating properly.
Near Dripping Springs, TX 78620
Robert
Job Details: 08/02/2019
OVEN WHIRLPOOL WFE505W0HS1 Arrived on job for complaints of gasket falling off and temperature. Gasket was not secured properly and tested temperature to be good. Corrected gasket placement.
Near Austin, TX 78750
Andy
Job Details: 08/02/2019
ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived on site for ice machine line kinking. Tested and inspected unit and found drain hose for ice machine getting kinked and not allowing water to drain properly. no water leaks present at time of service. ; ordrng 1 W11038865 (DRAIN HOSE )
Near Austin, TX 78758
Tyler B.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for unit not making ice. Tested ice maker and motor wasn’t spinning, replaced ice maker, and arm and tested good, no leaks on site"
Near Waco, TX 76705
Arthur B.
Job Details: 08/02/2019
REFRIGERATOR GE GFE24JSKFFSS Arrived onsite to install new auger motor to French door refrigerator from prior visit’s diagnosis. Removed and replaced auger motor. Reassembled and tested. Ice now dispenses as intended. Ice bucket not needed. All water connections were dry at time of service.
Near Lakeway, TX 78734
Luis
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KSC23C8EYY00
Near The Hills, TX 78738
Paul
Job Details: 08/02/2019
ICE MACHINE WHIRLPOOL KUIX535HPS00 Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the external drain pump. I tested the unit and found the fill valve running for 2 minutes defaulting to the control and the WLS in the pump not working. I changed the recirculating pump and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78724
Joseph C.
Job Details: 08/02/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site for “F9 error code” complaint. Inspected unit and called techline. Found erratic voltages at L1 of wall plug. Licensed electrician will need to check plug to breaker connection, for improper voltages and burned/loose connections."
Near Waco, TX 76712
Arthur B.
Job Details: 08/02/2019
COOKTOP JENN-AIR JGD8130ADS Arrived onsite to install RF gas valve and igniters to cooktop from my prior visit’s diagnosis. Removed and replaced LF gas valve and igniter assembly. Reassembled and tested. All works as intended.No gas leaks detected at time of service.
Near Harker Heights, TX 76548
Al
Job Details: 08/02/2019
DRYER MAYTAG MEDX655DW1 Arrived to inspect dryer not POWERING ON.Confirmed the complaint and removed and the top panel and pressed the PTS and unit simply clicked and never worked.Ordering PTS relay and will return with other parts.Needs more work.; ordrng 1 WPW10563095 (PTS RELAY)
Near Leander, TX 78641
James
Job Details: 08/02/2019
WASHER MAYTAG MVWX655DW0 Arrived on site and installed new control. Ran calibration and auto diagnostics. Unit tests good and drain pump functions properly. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site repair no cold condition due to leaking evaporator. Removed and replaced evaporator. Vacuumed and recharged system observed great frost pattern on evaporator. Customer will need to allow time for the unit rate normal operating temperatures. All wire connections are dry.
Near Bastrop, TX 78602
Steve C.
Job Details: 08/02/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for the unit leaves the clothes soaked after cycle is done. Test of the units and found the actuator is defective. Replace the actuator and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Elgin, TX 78621
Steve C.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01 Arrived on site to replace the name plate on the freezer door. Replaced the part and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Lago Vista, TX 78645
James
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and installed new control. Tested operation and found proper voltage now getting to evaporator fan motor and the fan is now running. U it cooling and all functions test good. Job complete
Near Austin, TX 78730
Paul
Job Details: 08/02/2019
ICE MACHINE KITCHENAID KUIC18PNTS2 Arrived onsite for the ice machine that started making a loud noise. The unit was turned off again when I arrived. Ms stated she checked the reservoir when the noise started again and there was no water in it. I explained to ms that this was the smart valve failing. I replaced the smart valve and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78737
Robert
Job Details: 08/02/2019
WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of not finishing cycle. Found water supply to hot not on. Corrected supply issue and test for leaks.
Near Kyle, TX 78640
Kevin
Job Details: 08/02/2019
DRYER WHIRLPOOL MED6630HW0 "Arrived on site and found dryer vibrates during operation, customer has already added anti-vibration feet underneath dryer. Disassemble dryer and added sound pads underneath motor mount, underneath fan shroud , and around vent tube where it passes through rear bulkhead. Also added self tapping screws two left-hand side of motor mounts. This represents our point of contact that motor has. After reassembling Vibration has significantly decreased. No lint found in dryer cabinet at time of service, job complete."
Near Austin, TX 78759
Tyler B.
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for unit with rust and ice issue. Found ice in mold stuck halfway, replaced ice maker and tested good. Found tray corroded also, replaced tray and grille .Found both door heavy with rust, recommended cleaner was alway used, unit is basically new. Will need both doors to complete ; ordrng 1 CNOTE (OFFICE RS) and 1 LW10728959 (dor-fip) and 1 LW10771436 (dor-fip)"
Near The Hills, TX 78738
Paul
Job Details: 08/02/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived onsite for the dishwasher not cleaning the dishes. I checked stored error codes and found an F4E3, F7E1, & F3E3. I found voltage to the pump motor and it not running. I replaced the pump and motor. I tested the unit in diagnostics and the unit is working as designed. Call complete."
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/02/2019
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site for damaged panel. Found panel already removed. Replaced panel and also found cooktop dented and scratched took pics . ; ordrng 1 W11032119 (cooktop)
Near Austin, TX 78759
Tyler B.
Job Details: 08/02/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site for noisy unit. Found roller flat, replaced all roller and pulley from repair kit and tested goo.d"
Near San Marcos, TX 78666
Leonardo
Job Details: 08/02/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to test unit for unit not heating. Test unit and found bad switches Light turning on and off and bad mag,cap and diode. Will need to order new switches W10269460, W10727360, W10269458. ; ordrng 1 W10269458 (SWITCH ) and 1 W10269460 (SWITCH ) and 1 W10727360 (SWITCH )"
Near Austin, TX 78746
Leonardo
Job Details: 08/02/2019
DISHWASHER KITCHENAID KDFE104DSS Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present at this time job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator lights too dim. Upon further inspection, I found the RC lights dim and the FC light was completely off. I removed and replaced the FC module and tested and it came on and the RC lights got brighter. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Cliff
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW8540BW1 Arrived on site to diagnose a washer that is leaking. Found hole in drain line. Drain line will need to be replaced to complete repairs.; ordrng 1 WPW10363893 (hose)
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/02/2019
DRYER WHIRLPOOL WED9200SQ0 Arrived on site for no operation. Found door catches weak and not allowing to close tight enough to actuate door switch. Replace catches and tested. Dryer venting is clean.
Near Driftwood, TX 78619
Leonardo
Job Details: 08/02/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to test unit for display not working correctly. Replaced console test unit and unit test good job complete.
Near Spicewood, TX 78669
Paul
Job Details: 08/02/2019
WASHER WHIRLPOOL WFW92HEFC0 "Arrived onsite for the washer displaying an F5E2 error again. I checked stored error codes and found an F5E2, & F3E1. I ran diagnostics and found the door lock not engaging. I found the door lock failing. I replaced the latch. I ran the diagnostics cycle and the unit worked as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78628
Lou
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I went to remove the ice bin and found it full of ice that was made from the ice maker and not put in by the customer. Removed the ice bin and removed the ice maker and fund the tray full of ice. Due to the intermittent ice making, I removed and replaced the HV Control and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 08/02/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site and tested operation. I found no function from console. Unable to perform diagnostics and relays on control randomly engaging. Installed main control and found console responded and would allow diagnostics. I found with in 45 seconds the console became in responsive and the relays began randomly engaging. Installed new console and found same result. Tested harness and found short in main harness. Unit will need new harness, controls and console to repair. ordrng 1 CNOTE (2 HR) and 1 W11225364 (MAIN HARNESS) and 1 W11261167 (CONTROL ) and 1 W11261169 (CONTROL ) and 1 W11297709 (CONSOLE )"
Near Spicewood, TX 78669
Paul
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite to replace the previous diagnosed parts. I found voltage to the FC LED. I replaced the module and it worked as designed. I found the o’ring in the ice maker fill valve failing. I replaced the fill valve and ran a harvest and icemaker fill test. The unit worked as designed and there were no water leaks present at the time of service. Call complete.
Near Elgin, TX 78621
Steve C.
Job Details: 08/02/2019
DISHWASHER MAYTAG MDB4949SDE3 Arrived on site to replace the control and panel Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Lakeway, TX 78734
Andy
Job Details: 08/02/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for ice running not stop. Water over flowing and draining. Tested and inspected unit and found failed recirculating pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Waco, TX 76708
Arthur B.
Job Details: 08/02/2019
RANGE JENN-AIR JGRP436WP02 Arrived onsite for builder complaint of slide in range leaking gas from rear. Removed toe plate and found tubing connection at regulator disconnected. Secured connection and turned gas connection on and found pinhole leak at the tubing. Will need to replaced tubing to complete repair.; ordrng 1 W10348600 (tubing-gas)
Near Austin, TX 78745
Leonardo
Job Details: 08/02/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for board turning off. Found bad board replaced board test unit and unit test good job complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling. Found unit not defrosting due to defrost heater not fully wired from manufacturing. Re-wired heater assembly properly and found all is now working properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
James
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site and found unit leaking from bottom of freezer. I found ice build up under freezer drawer and inside evaporator drain. Cleared ice and found restriction in drain tube. Cleared drain tube and tested operation. Unit tests good and water draining properly from evaporator to drain pan. Job complete
Near Austin, TX 78757
Cliff
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site to replace drip pans for refrigerator. Replaced part and tested unit. Found all is functioning properly at this time.No leaks were found at time of service.
Near Buda, TX 78610
Kevin
Job Details: 08/02/2019
WASHER MAYTAG MVWB835DC3 "Arrived on site and found F6E2 and F6E3 error codes, replace control panel and control board and ran test 52 to calibrate washer. Washer is still connected to a GFCI And shares outlet with the gas dryer, Explained to homeowner that this is likely to cause problems. All function has returned spoke with tech line to report 7725502786
Near Seguin, TX 78155
Brandon
Job Details: 08/02/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for customer complaint of unit not heating, found power supply issue, instructed customer to call electrician."
Near Austin, TX 78748
Ron
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer filling and draining without washing at all. Entered diagnostic mode recalled error codes f8e1 long fill / f7e5 shifter fault / f7e6 motor fault. Customer advised washer has been work Determined water supply was turned off, turned supply on noticed sporadic issues with valve operation, also board appeared to log a new code and receiving sporadic operation after initially passing calibration. Installed new control board and valve. Noticed cold water valve faucet would not turn completely off. After installing valve and control noticed cold water faucet at the wall is leaking constantly ( if you turn it off it would leak slowly but once on the leak becomes somewhat stronger. All connection at the washer washer were dry but wall faucet needs to be addressed by a plumber"
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/02/2019
WASHER WHIRLPOOL WFW9151YW00 Arrived on site for unit that will not operate. Inspected unit and found that the drain pump is bound up. Unit will need a new drain pump and hose clamps.
Near Hutto, TX 78634
Joel G.
Job Details: 08/02/2019
MICROWAVE GE JVM1750DP2BB "Arrived on site to diagnose microwave touch pad not responding. Replaced shorted main board and UI.Verified operation."
Near Cedar Park, TX 78613
Lou
Job Details: 08/02/2019
COOKTOP WHIRLPOOL W5CG3024XS01
Near Wimberley, TX 78676
Brandon
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW5500XW0 "Arrived on site for customer complaint of unit not completing cycles, found faulty control, unit could not establish proper water levels. I replaced control, unit tested good."
Near Austin, TX 78717
Lou
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRFC604FSS00
Near Round Rock, TX 78664
Cliff
Job Details: 08/02/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to replace control panel for oven. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78759
Joseph C.
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDT790SLYM3 "Arrived on site for “leaking from lower front of unit” complaint. Inspected unit and found tub seal to be worn and not making positive contact with inner door. Ordering new seal No other leaks detected, at time of service.; ordrng 1 W10300924V (door seal)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/02/2019
DISHWASHER JENN-AIR JDB9000CWP2 "Arrived on site to repair dishwasher or port drying results. Tested unit and found a failed optical water indicator code, 3/1. Replaced and the OWI and tested. All water connections are dry. Informed customer that the first cycle will now be approximately four hours due to indicator replacement."
Near Austin, TX 78739
Luis
Job Details: 08/02/2019
REFRIGERATOR KENMORE 106.566935
Near Austin, TX 78757
Cliff
Job Details: 08/02/2019
DISHWASHER IKEA IUD7555DS3 Arrived on site to replace drain line for dishwasher. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78701
Scott
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL GU3100XTVS "Arrived on site for arm snapping off . Found upper spray arm had broken . Ordering spray arm No water leaks detected at time of service . Please call to set return ; ordrng 1 W10222037 (arm-spray)"
Near Hewitt, TX 76643
Arthur B.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived onsite for customer complaint of ice clumping up in ice bin. Upon inspection, found ice bin cracked on bottom. Removed and replaced ice bin. No other issues found. All water connections were dry at time of service."
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and found icemaker is not operating properly, after replacing it recommended that customer turn icemaker operation off when they are not using this home. No water leaks from connections at time of service, job complete."
Near Austin, TX 78732
Luis
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 Arrived on site for no ice. Found fill tube frozen diagnosed unit will need a new fill tube assembly. ordering fill tube and icemaker. ; ordrng 1 W10347267 (FITTING)
Near McDade, TX 78650
Steve C.
Job Details: 08/02/2019
MICROWAVE UNKNOWN UMV1160CB3
Near Harker Heights, TX 76548
Al
Job Details: 08/02/2019
MICROWAVE WHIRLPOOL JMW2430WS02
Near Austin, TX 78735
Robert
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of not spinning. Gearcase makes noise and latch not locking properly. Replaced latch but new part not working properly will need another latch.; ordrng 1 W11035751 (gearcase) and 1 W11307244 (LATCH )
Near , TX 78602
Steve C.
Job Details: 08/02/2019
DRYER WHIRLPOOL WED4815EW0 Arrived on site for the unit is not heating. Tested the unit and found the cut off fuse has no continuity. Replaced the fuse and all connections and element check good. Advise customer to clean the air vents.
Near Austin, TX 78751
Joseph C.
Job Details: 08/02/2019
RANGE GE JGAS640RM1SS Arrived on site for “right rear ignitor not sparking” complaint. Inspected unit and found ignitor harness and spark module to be shorted. Removed and replaced spark module and ignitor harness. Tested unit. Unit is performing as designed. No leaks detected at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/02/2019
WASHER MAYTAG MVWB835DW2 "arrived on site to inspect washer making squeaking noises during spin. Upon further inspection, the customer provided a video on her phone of the unit making the noise. I observed the spin cycle and squeaking badly. I placed the unit in diagnostics showing no error codes. Unit operated as designed. I tested the spin mode #11 in manual test mode and once the unit got to max spin speed, I stopped the test and towards the end of the basket spinning, the unit squeaked. The unit vibrated more than normal also. I found that the basket was not centered and the unit was not level. I tilted the unit back and lowered the leveling feet and then leveled the unit and retested. I allowed the basket to spin for approximately five minutes and when I stopped it and it slowed down it did not squeak and the unit did not vibrate as bad. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Round Rock, TX 78664
Cliff
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site to diagnose and refrigerator that is making abnormal noise. Found compressor lines rattling against frame. Repositioned lines to eliminate noise and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Waco, TX 76711
Arthur B.
Job Details: 08/02/2019
DRYER FRIGIDAIRE FFLE3911QW0 Arrived onsite for customer complaint of dryer not heating on combo unit. Removed bulkhead and found element shorted out. Removed and replaced element and reassembled.Tested unit. Unit now heats and tumbles as intended. Dryer vent clean of lint at time of service.
Near Austin, TX 78746
Scott
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for no cool . Ran temp checked freezer was 5 and fresh was 40. Found some frost build up around freezer on left side . No frost in fresh food . All fans are working .Ordering gasket and both bracket rails . No water leaks detected at time of service . ; ordrng 1 W10407216 (gasket-fip) and 1 W10625069 (bracket) and 1 W10625070 (bracket)
Near Lorena, TX 76655
Arthur B.
Job Details: 08/02/2019
OVEN WHIRLPOOL WEE745H0FS1 Arrived onsite for customer complaint of range getting error F2E1 (Stuck Key) and not responding. Removed and replaced control and membrane. Reassembled. Powers up unit. All functions and features work as intended. No other issues found.
Near Georgetown, TX 78628
Jonathan
Job Details: 08/02/2019
REFRIGERATOR KENMORE 795.7402341 Arrived on site for refrigerator not cooling. Customer stated that unit had stop make ice and complete no cool. Performed diagnostics mode and measured amp to compressor at .6 amps. Inspected evaporator and found no frost pattern. Found sealed system failure. Will need to replace compressor kit with access valve and filter drier.
Near Georgetown, TX 78628
Jonathan
Job Details: 08/02/2019
REFRIGERATOR GE GSH25JSTASS "Arrived on site for refrigerator not cooling and ice buildup on evaporator. Performed diagnostics and measured resistance on heating circuit and found 22 ohms. Jump defrost cycle and found defrosting. Tested evaporator sensor and found opened and causing control failure. . Removed sensor and control board, installed new. Tested unit. All tested good, no water leaks present."
Near Cedar Park, TX 78613
James
Job Details: 08/02/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site and installed new console. I found no buttons now respond. Installed new control and tested. Unit tests good. Job complete
Near Austin, TX 78734
Paul
Job Details: 08/02/2019
COOKTOP KITCHENAID KECD807XBL01 Arrived onsite for the cooktop that made a popping noise and the left front burner is not working. I found the switch buzzing and not passing continuous voltage to the heater. The heater did get hot but not red on the inner. The outer didn’t appear to heat. The switch and possibly the element needs to be replaced. I replaced the switch and tested the element and found it good. I reinstalled the unit and tested all the burners and fan. All are working as designed. Call complete.
Near Austin, TX 78704
Wesley
Job Details: 08/02/2019
DRYER MAYTAG UNKNOWN "Arrived onnsite and found tripped breaker. all else checks good. Unit is now operating as designed."
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/02/2019
WASHER MAYTAG MVWB965HC0 "Arrived on site and found agitator is warped and has caught a bedsheet under it. Replaced agitator and ran a diagnostic cycle and it is now functioning properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78728
Andy
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher not coming on. Tested and inspected unit and found failed UI housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78758
Tyler B.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for thermistor replacement. Found no issues with rails, replaced thermistor and tested good. No leaks on site"
Near Georgetown, TX 78633
Jonathan
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL GC5SHAXVS01 "Arrived on site for refrigerator not dispensing water. Per diagnostics and tested dispenser. Found low water pressure through dispenser. Removed water filter housing and tested incoming water flow and out coming. Found bad filter housing. Removed failed filter housing and installed new. Tested operation and monitored for water leaks. All tested good, no water leaks present. Paid in full on credit card."
Near Leander, TX 78641
James
Job Details: 08/02/2019
DISHWASHER KENMORE 665.163693 "Arrived on site and tested operation. I found upper repack rollers have come off of their frame due to the plastic failing. I also found the 3rd level spray arm has come off due to the retainer has failed and the door gasket is falling out of the gasket track. Unit will need 4 rollers, 3rd tier spray arm assembly and new door gasket to repair. ; ordrng 1 8193768 (spinner,3rd lvl wash) and 1 CNOTE (AUTHO) and 1 W10542314 (door seal)"