Near San Marcos, TX 78666
Leonardo
Job Details: 06/05/2019
MICROWAVE WHIRLPOOL WMH31017HB1 Arrived on site to test unit for unit sparking. Test unit and found diode and capacitor burned out. Replaced capacitor diode and magnetron. Test unit and unit test good job complete.
Near Austin, TX 78725
Joseph C.
Job Details: 06/05/2019
OVEN WHIRLPOOL WFG320M0BB0 "Arrived on site for “no heat” complaint. Inspected unit and found ignitor to be faulty. When energized, it will only produce 3A, instead of 3.2-3.7A. Removed and replaced faulty ignitor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78702
Wesley
Job Details: 06/05/2019
DRYER WHIRLPOOL WED4950HW0 Arrived on site and found unitlint trap housing clogged with lint at blower. Removed blockage. Unit is now operating as designed.
Near Leander, TX 78641
Ron
Job Details: 06/05/2019
DISHWASHER AMANA ADB1400AGW1 "(JS)Arrived on site for dishwasher soap dispenser door not opening. Inspected dispenser and found plastic clip broken and not allowing door to open. Removed outer panel and dispenser and installed new. Performed diagnostics mode and monitored test cycle with outer panel. All tested good, no water leaks present. Spoke with customer on user care guide."
Near Austin, TX 78757
Wesley
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL KRFF305ESS00 Arrived onnsite and used pad to repair spacing issue with mullion catch. No other parts needed. All checks good.
Near Austin, TX 78735
Leonardo
Job Details: 06/05/2019
DISHWASHER MAYTAG MDB4409PAS0 Arrived on site to test unit for unit leaking. Test unit and found long spoon blocking the upper spray arm making water concentrate on tub gasket making unit leak. Also found new disposal with plug still on it not allowing unit to drain. Removed plug test unit and unit test good job complete no leaks present at this time.
Near Seguin, TX 78155
Robert
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL ASI2575GRS00 Arrived on job to replace reservoir. After replacement test for leaks. Operation normal.
Near Austin, TX 78728
Cliff
Job Details: 06/05/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to replace door parts for microwave. Prior to replacing parts found brackets just needing tightened on outer door panel. Tightened brackets and tested unit. Found all is functioning properly at this time. Job is complete and no parts were needed.
Near Austin, TX 78747
Scott
Job Details: 06/05/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for washer not starting or finishing load . Found tub full of water because drain pump had failed . Replaced pump . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78727
Cliff
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 Arrived on site to replace Reservior for refrigerator. Replaced part and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Smithville, TX 78957
Steve C.
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived on site for the unit is not cooling properly. Found the evaporator cover is frosted over. Also found the evaporator fan motor is on and it is working properly. Found the unit will not go into defrost. Replaced Ui control and tested the unit. Unit works properly and advise customer to have a unit turned off for 24 hours for the ice to melt. All water connections for dry at the time of service.
Near Austin, TX 78727
Cliff
Job Details: 06/05/2019
RANGE WHIRLPOOL RC8700EDB0 Arrived on site to replace infinite switch for cooktop. Replaced switch and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/04/2019
FREEZER WHIRLPOOL WRX986SIHZ00 Arrived on site for no cool and freezer section. Found ice build up freezer van causing lack of air flow. The freezer door was not closing properly allowing warm air to meet cold air and create frost. Corrected freezer door closure situation. All water connections are dry.
Near Canyon Lake, TX 78133
Brandon
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MFX2571XEM3 "Arrived on site to replace valve, after replacing valve unit tested good."
Near New Braunfels, TX 78130
Robert
Job Details: 06/04/2019
MICROWAVE WHIRLPOOL KMBS104ESS02 Arrived on job to replace thermostat. After replacement test operation all functions working properly.
Near Austin, TX 78741
Leonardo
Job Details: 06/04/2019
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site to test unit for LF burner taking to long to ignite. Test unit and found ignitor working correctly, replaced burner cap kit test unit and unit test good job complete no leaks present at this time."
Near Austin, TX 78745
Leonardo
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site to test unit for bottom kickplate coming off hitting door. Secured kickplate test unit and unit test good job complete.
Near Austin, TX 78749
Leonardo
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not washing test unit and found wash motor not coming on. Replaced sump and motor test unit an unit test good no leaks present at this time.
Near Salado, TX 76571
Al
Job Details: 06/04/2019
RANGE GE JB258DM1BB Arrived to install previously ordered parts. Removed and replaced the burners and switches. Unit now works as designed.Customer satisfied JOB COMPLETE.
Near Salado, TX 76571
Al
Job Details: 06/04/2019
REFRIGERATOR FRIGIDAIRE LFFH20F3QW Arrived to inspect noises from unit. Discovered the evaporator motor was not working. Removed and replaced the evaporator motor. Reassembled the unit and unit began operating as designed.JOB COMPLETE.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL ET818NKXLW0 "Arrived on site and inspected refrigerator and found evaporator drain is clogged/frozen over. Disassembled freezer and used steamer to remove ice and clear drain. It is now operating properly No water leaks from connections at time of service, job complete"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite to install new ice container and auger shaft to French door refrigerator from prior tech’s diagnosis. Removed and replaced both ice container and auger shaft. Reassembled. Powered on icemaker. Tested dispenser. Unit now works as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78754
Steve C.
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for the unit is not cooling properly in the ff section. Tested the unit and found and thermistor is defective. Replaced the thermistor and tested the unit. Unit works properly and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78744
Joseph C.
Job Details: 06/04/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for “no heat” complaint. Inspected unit and found loose harness, at heater. Adjusted connector and ted unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78701
Wesley
Job Details: 06/04/2019
DRYER WHIRLPOOL WED92HEFW2 Arrived on site and used truck stock Vent test to demonstrate poor airflow condition. Unit is operating as designed.
Near Austin, TX 78741
Joseph C.
Job Details: 06/04/2019
MICROWAVE KITCHENAID KMBS104ESS00 "Arrived on site for “right side of display not responding” complaint. Per my previous diagnosis, removed and replaced control panel and knob control. .; ordrng 1 WPW10591452 (cntrl-elec) and 1 WPW10660608 (cntrl-elec)"
Near San Marcos, TX 78666
Kevin
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site and found wash motor is not running, found motor harness is not attached. After correcting ran a diagnostic cycle and all functions are operating correctly. No water leaks detected at time of service, job complete."
Near Georgetown, TX 78626
Joel G.
Job Details: 06/04/2019
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site to install parts I previously ordered. Installed the valves and harness, verified operation and verified no leaks at time of svc call. All is working normal."
Near Buda, TX 78610
Kevin
Job Details: 06/04/2019
FREEZER WHIRLPOOL WRT518SZFM00 "Arrived on site and found a small amount of frost along the ceiling of the freezer in the center, removed the frost and added silicon to stop any air gaps between the freezer liner and outer cabinet, gasket and door appear to be in good shape No water leaks from connections at time of service, job complete."
Near Kyle, TX 78640
Robert
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of error codes found a water level error code. And connect from valve to control loose.
Near Austin, TX 78746
Luis
Job Details: 06/04/2019
ICE MACHINE KITCHENAID KUIS15NRHB5 "Arrived on site for no ice. Powered unit on let unit run,pump powered on water to reservoir,no frost forming on evaporator plate diagnosed leak in system.
Near Austin, TX 78747
Scott
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW72HEDW0 Arrived on site for unit door locked and overfill . Customer had gotten door unlocked . Customer was changing water hoses and some how unit started and went into safety mode and pump was staying on . Got unit into diagnostics and was able to get out of safety mode . Ran diagnostics all checked good . No water leaks detected at time of service .
Near Austin, TX 78746
Luis
Job Details: 06/04/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for no ice. Powered unit on pumps and water valve working small frost pattern on evaporator advised customer to let unit run if no ice is formed leak in system if ice is made customer will need water filter F2WC9I1.
Near Austin, TX 78721
Steve C.
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for the unit heater will not turn on. Tested the unit in diagnostic and received error code 7-1 no heat. Found the heater with no continuity. Replaced the heater and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78747
Scott
Job Details: 06/04/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site ,replaced harness . All checked good . No gas leaks detected at time of service . Job complete ."
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for no cool condition. Found the freezer at 56° and the fresh food section at 64°. All components were running but the compressor was doing no cooling. Unplug the unit, waited three seconds, and plug the unit back in. The compressor tripped on the overload. This indicates the system is sealed but the compressor has no capacity. Will order a compressor and a two hour sealed system job.; ordrng 1 2HOURSEALEDSYSTEM and 1 SF8404 (VALVE) and 1 W11209866 (COMPRESSOR) and 1 WPW10143759 (dryer)"
Near Austin, TX 78748
Luis
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit installed new harness assembly, secured thermistor to correct location on suction line using a zip tie,installed a new cover secured cover with 4 screws and siliconed liner per tech support.
Near Austin, TX 78731
Tyler B.
Job Details: 06/04/2019
DRYER WHIRLPOOL WED8620HW0 "Arrived on site for damaged front panel, took pic kinda hard to see but very visible unit will need front white panel to complete repair. ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11310029 (panel)"
Near Killeen, TX 76542
Arthur B.
Job Details: 06/04/2019
DISHWASHER FRIGIDAIRE FFID2423RS3B "Arrived onsite for customer complaint of lower washarm melted by the heater. Confirmed the issue. Will need new lower washarm,support and glass trap to complete repair. All water connections were dry at time of service.; ordrng 1 5304517203 (SPRAYARM)"
Near Canyon Lake, TX 78133
Brandon
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB02 "Arrived on site for customer complaint of fresh food section not cooling properly, found miscommunication between control and thermistor, I replaced both parts, unit tested good."
Near Wimberley, TX 78676
Brandon
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDT710PAYM5 "Arrived on site for customer complaint of dishwasher not working, found error codes 6-2, 7-1, 10-1, found faulty thermostat, heating element, and sump assembly. ; ordrng 1 CNOTE (AUTH) and 1 W10339474 (thermostat)"
Near Austin, TX 78745
Joseph C.
Job Details: 06/04/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site for “not draining” complaint. Inspected unit and found medallion, from sportswear company, stuck between impeller and housing of drain pump. This burned out drain pump motor. Removed standing water and removed and replaced drain pump. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Cedar Park, TX 78613
Lou
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher rack issues. Upon further inspection, I found that the bottom rack protective covering was coming off of several of the dividers and rusting. Also found the same issue on the upper rack. I took photos of issue. I removed and replaced the lower rack/wheels and am ordering the upper rack and will return with the prescreened upper rack wheels. Tested in diagnostics and it operated as designed. No water leaks observed during service. ; ordrng 1 W10909088 (dishrack upper)"
Near Round Rock, TX 78664
Lou
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to inspect refrigerator fan noise. Upon further inspection, I found the unit unplugged. I plugged the unit in and checked both evaporators for frost pattern. Found no pattern on the FC Evap and a small pattern on the RC Evap. Ran test 40 and again the same results. I contacted Techline and spoke to Ed who advised that due to the no frost pattern there could be a restriction in the lines, a leak, or bad compressor.. I am ordering a sealed system to include compressor, access valve, non dye drier, FC evaporator, RC evaporator, oilless gauges, Orion board,, CNOTE-AUTHORIZATION. I advised the customer to keep the unit plugged in for the next tech to inspect before completing the sealed system. No water leaks observed during service. Office to schedule return service.; ordrng 1 CNOTE (OILLESS GAUGES) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (3 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10865322 (evaporator) and 1 W10903340 (compresso
Near Austin, TX 78733
Tyler B.
Job Details: 06/04/2019
OVEN KITCHENAID KODE507ESS04 "Arrived on site for unit door not straight, arrived and found top door crooked, door is installed correctly, but sits crooked , removed door and cover and found no issues with hinges but found the frame had been epoxied on crooked, u it will need door assembly to complete repair.; ordrng 1 W10774423 (glass-door)"
Near Manor, TX 78653
Steve C.
Job Details: 06/04/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for the unit is not drying. Tested the unit and found the heating element is turning on but weak air flow to the outside. Removed the lint chute and found lint build up is clogging the air flow. Removed all the lint build up and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW8640BW1 "arrived on site, found washer is noisy during spin cycle, found a large coin in between drum and basket. After removing it washer now sounds normal. No water leaks from connections at time of service, job complete."
Near San Marcos, TX 78666
Kevin
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site and inspected dishwasher and found motor is not running during wash cycle. Replaced washer motor and it is now operating properly. No water leaks from connections at time of service, job complete."
Near San Marcos, TX 78666
Kevin
Job Details: 06/04/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and found blower wheel is making contact with flapper and rattling. Removed flapper and reset wheel into location and rattling has stopped. No further repair is needed at this time. Job complete
Near , TX 78641
James
Job Details: 06/04/2019
WINE COOLER KITCHENAID KUWR204ESB0 Arrived on site and inspected unit for level. I found the the lower left corner of door is rubbing on cabinet. Checked unit for level and found they the unit will need to go up on left side slightly to be level but it will cause the door to hit the cabinet on left side and not close. I found the both cabinets lean to the outside near the top and the counter runs just to the high side of level on left side. Instructed customer of findings and that with the installation I am unable to perfectly level due to the opening being out of square and how tight the opening is to the unit. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for water spilling inside freezer door and also through the dispenser area. The customer turned the icemaker off and the problem went away while the icemaker was turned off. Performed multiple checks and determined that the icemaker is not cycling properly thus spilling the water. Replace icemaker and all water connections are dry.
Near Liberty Hill, TX 78642
James
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site and found dispenser is not dispensing rinse aid. Held plunger open and no rinse aid was released. Installed new dispenser and tested. Unit tests good. Job complete
Near Austin, TX 78702
Wesley
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTM404EBS0 Arrived onnsite and found DW not filling or draining. Found bad control. Replaced control. Unit now operating as designed.
Near Temple, TX 76502
Arthur B.
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW85HEFC1 "Arrived onsite for customer complaint of front load washer getting error code F3E1 and not starting. Removed top and manually released lock. Removed clothes and ran diagnostics. Found error codes F3E1 (Water Level Error), F8E1 (Low Water Flow). Removed front door and removed drain trap. Found extensive debris in trap. Removed all obstructions. Reassembled. Blew through pressure hose. Found good flow. Cleared error codes and ran manual. Unit fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Ordering diffuser to repair open diffuser door allowing all fridge items to freeze. ; ordrng 1 W11317276 (DIFFUSER )
Near San Marcos, TX 78666
Kevin
Job Details: 06/04/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site and inspected microwave and found display is not operating, replaced control board and it is now functioning normally and heating properly. Job complete."
Near Kyle, TX 78640
Robert
Job Details: 06/04/2019
DRYER MAYTAG MED5500FW1 Arrived on job for complaints of no power. Found the socket bad will need electrician to complete.
Near Del Valle, TX 78617
Joseph C.
Job Details: 06/04/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for “not drying or heating” complaint. Inspected unit and found high limit thermostat to be blown, due to obstructed vent line. Removed and replaced thermostat. Left unit unplugged and free of vent line, until venting can be cleared. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Round Rock, TX 78665
Tyler B.
Job Details: 06/04/2019
MICROWAVE GE JVM3160EF1ES Replaced grill and tested good,"
Near Canyon Lake, TX 78133
Brandon
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYB01 "Arrived on site to replace dispenser motor, after replacing, found power going to motor was not correct, ordering controls. ; ordrng 1 CNOTE (AUTH) and 1 W10388236 (panel-ui) and 1 W10446514 (electronic control)"
Near Austin, TX 78751
Joseph C.
Job Details: 06/04/2019
RANGE WHIRLPOOL WEG515S0FS0 "Arrived on site for “door fascia has come loose from door glass” complaint. Inspected unit and found screw that holds inner door panel to upper trim piece to be wrong one and too long. Cut screw down to let top trim fit snuggly against inner panel, so that door glass will not drop out, again. Unit checks good. No leaks detected, at time of service."
Near Round Rock, TX 78664
Tyler B.
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KSSC42QMS02 "Arrived back on site for unit making noise , found noise coming from compressor box, found screws loose, tightened screws and tested good, no leaks on site"
Near Georgetown, TX 78633
Joel G.
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MFD2562VEM11 "Arrived on site to diagnose fridge dripping water from frz. Found sheet of ice on floor of frz indicating faulty drain tube. Replaced part and defrosted ice and verified proper drain flow. Verified no water leaks at time of svc call.
Near Austin, TX 78746
Tyler B.
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for unit not making ice and no cool found evap covered in ice, ran disgorged failur open circuit on fc thermester, cleared ice and replaced cover with built in thermistor, drain hose checked good and software up to date, no leaks on site"
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/04/2019
FREEZER WHIRLPOOL WRX986SIHZ00
Near San Marcos, TX 78666
Kevin
Job Details: 06/04/2019
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site and found display on control board is not working, replaced control board and range is now operating properly. Job complete"
Near Round Rock, TX 78665
Al
Job Details: 06/04/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived to inspect wall oven with F8E0 error code.Confirmed the complaint and attempted power on the unit and got the same error.Looked at service pointer that stated for unit to sit for 15 minutes on first time use and then be powered on, giving the MCU time to boot successfully.Unit now heats.JOB COMPLETE"
Near Austin, TX 78704
Luis
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for no ice and not dispensing ice. Tested auger motor found motor seized. Unit will need new auger motor,ran diagnostics E2 error on new icemaker,power cycled unit to remove error. Ran harvest test passed ran fill error test no errors ran fill test passed ran ice box fan pass. Unit need a power cycle to remove error code after icemaker replacement.; ordrng 1 W10822606 (MOTOR AUGER)"
Near Meadowlakes, TX 78654
Cliff
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found RC evaporator not defrosting due to communication error between controls and thermistors. User interface, main control, and RC wiring harness will need to be replaced to complete repairs. Also noted freezer has broken shelf. Shelf will also need to be replaced. Homeowner is aware to thaw unit 24 hours prior to service .; ordrng 1 W11089931 (panel-ui) and 1 W11189617 (SHELF )"
Near Liberty Hill, TX 78642
James
Job Details: 06/04/2019
WASHER MAYTAG MVWB835DW3 Arrived on site and tested operation. Customer had video of squealing sound I found oil has began to leak from gear case. Installed new gearcase and tested operation. Unit tests good. Job complete
Near Dripping Springs, TX 78620
Scott
Job Details: 06/04/2019
DRYER MAYTAG MGDX655DW2 "Arrived on site to check dryer for burning smell. Found massive amount of lint build up in dryer .cleaned out unit . Checked everything out , all checked good . No issues present at time of service . . Job complete ."
Near Hutto, TX 78634
Jonathan
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived onsite for refrigerator moisture build up on top of freezer gasket. Confirmed mullion was dry and tested mullion operation. Inspected door gasket and performed diagnostics mode. Tested all other operations. Installed gasket kit for freezer door. All tested good, no water leaks present."
Near Austin, TX 78703
Wesley
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW97HEXW2 Arrived on site and found stacked unit with MCU communication failure.
Near Austin, TX 78749
Scott
Job Details: 06/04/2019
DRYER WHIRLPOOL WGD92HEFW1 "Arrived on site for unit not heating and making loud noise . Found restricted air flow ,as well a lot of lint . Cleaned lint out . Rollers checked good , blower wheel as well. Recommended having duct work cleaned to exterior . Job complete."
Near Austin, TX 78746
Tyler B.
Job Details: 06/04/2019
DRYER LG DLGX3876V "Arrived on site for unit making thumping noise, found front roller bearing blown out, replaced roller and tested good,"
Near Austin, TX 78748
Luis
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for damaged door found large dents on fresh food door. Removed damaged door installed new door and nameplate checked door seal good
Near Florence, TX 76527
Joel G.
Job Details: 06/04/2019
DISHWASHER GE GDF520PSJ0SS Arrived on site to diagnose dishwasher not heating. Ran diags and found all components working. No element and it never heated. Miscommunication from UI main board and sensor not allowing heating element to come on on its own in a normal cycle. Also informed customer to be using rinse aid. Verified no water leaks at time of svc call. ; ordrng 1 WD21X22598AUTHO (TURBIDITY SENSOR) and 1 WD21X23463 (kit svc ui front log) and 1 WD21X24797AUTHO (machine control)
Near Austin, TX 78748
Scott
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for washer not sending water thru detergent tank . Found mineral deposit build up in both descender and valve assembly . Ordering dispenser and valve . Need autho; ordrng 1 AUTHO and 1 W10862190 (dispenser) and 1 WPW10247306 (valve)
Near Wimberley, TX 78676
Brandon
Job Details: 06/04/2019
WASHER MAYTAG MVWB850YW0 "Arrived on site to replace sensor and hub, unit tested good."
Near Round Rock, TX 78665
Al
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived to inspect leaking refrigerator. I was instructed by the customer, inside the freezer section at the bottom behind the metal area, he noticed leaking water, but never see it again.I instructed him this is the sealed system process and what he was witnessing is normal operation of the unit.Customer Satisfied JOB COMPLETE"
Near Austin, TX 78748
Leonardo
Job Details: 06/04/2019
OVEN WHIRLPOOL GGG390LXS05 Arrived on site to test unit for gas leak. Test unit but couldn’t find a leak. Customer said she wanted to replace regulator
Near New Braunfels, TX 78132
Robert
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on job for complaints of temperature too warm. Found refrigerator not defrosting. Changed thermostat but will need harness as well.; ordrng 1 W10911770 (HARNESS )
Near Marble Falls, TX 78654
Cliff
Job Details: 06/04/2019
FREEZER WHIRLPOOL KRFC300ESS Arrived on site to diagnose a refrigerator that is frosting in freezer. Tested unit and found humidity control not turned on causing moisture from center mullion to create an air gap in freezer seal. Advise homeowner on humidity control function. No other failures were found at this time and no repairs are needed. No leaks were found at time of service.
Near Georgetown, TX 78626
Jonathan
Job Details: 06/04/2019
DRYER GE DBXR463ED1WW "Arrived on site for dryer sparking on terminal block. Found unit laying on face. Inspected terminal block and found no damage. Cleaned connector and block. Found terminal block cover missing, added electrical tape to cover for temperature use. Shorted dryer vent and connected. Tested unit and found failed start switch. .; ordrng 1 WE1M1102 (term. block cover) and 1 WE4M519 (rotary start switch)"
Near Austin, TX 78747
Joseph C.
Job Details: 06/04/2019
DRYER AMANA NED4655EW1 "Arrived on site for “too long dry times” complaint. Inspected unit and found high limit thermostat to be blown, due to blocked venting. Recommended Dryer Vent Wizards(. Removed and replaced cutoff. Recommend customer contact vent cleaner, as soon as possible, to prevent fuse from blowing, again."
Near Austin, TX 78748
Luis
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Arrived on site for unit not dispensing ice. Tested ice dispenser no ice,motor is powering on but not engaging ice bin. Removed bin found washer interfering with shaft assembly. Adjusted washer,shaft and spring reassembled unit tested ice dispenser unit working as designed."
Near , TX 78633
Thomas L.
Job Details: 06/04/2019
DRYER LG DLE7200WE
Near Georgetown, TX 78633
Joel G.
Job Details: 06/04/2019
REFRIGERATOR LG LFX25974SW/05 Arrived on site to diagnose condensation inside ff side. Found mullion heater open and 120 vac to it. Also found left gasket ripped and recommended also replacing the right door gasket. . Verified no water leaks at time of svc call.; ordrng 1 ADX73550603 (GASKET) and 1 AGU74110902 (MULLION HEATER ) and 1 AGU74110902 (GASKET )
Near Liberty Hill, TX 78642
James
Job Details: 06/04/2019
REFRIGERATOR GE GFE29HSDASS Arrived on site and found dispenser not dispensing and reservoir frozen. Unit will need new door kit to repair. Repair will require 2 hours to fully disassemble the door and install kit; ordrng 1 WR02X25031 (injection molded doo)
Near Austin, TX 78733
Tyler B.
Job Details: 06/04/2019
COOKTOP WHIRLPOOL WCG97US6DS "Arrived on site for unit burner high on one side, and complained of unit popping breaker, found burner cups dirty, cleaned and flame was back to normal, removed top and found igniter wire had a small tear and ever so often found touch chassis, was able to fix with wire shrink wrap, and tested good, no gas leaks on site"
Near Round Rock, TX 78665
Al
Job Details: 06/04/2019
DRYER WHIRLPOOL WGD75HEFW0 Arrived to inspect gas dryer with drying issues. Confirmed the complaint and ran diagnostics and got an F6E1 communication error. Removed and replaced the control and tested the unit and unit tested as designed.No lint observed at the time of service.JOB COMPLETE
Near Taylor, TX 76574
Jonathan
Job Details: 06/04/2019
WASHER MAYTAG MVWB725BW0 "Arrived on site for washer making loud noises. Inspected unit and turned basket. Found major burning failure. Found suspension rods damaged. Disassembled unit and removed wash basket to inspect. Will need to replace bearing and suspension rods. ordrng 1 W10247710 (washer,suspension J4L8SS58) and 1 W10435302 (bearing/JL64SS04)"
Near Buda, TX 78610
Kevin
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site and found door is dented and won’t close evenly, replaced door and it is now operating properly. No water leaks detected at time of service, job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 06/04/2019
RANGE JENN-AIR JGRP436WP02 Arrived on job for complaints of gas smell went oven in use. Found the flame pattern on bake burner not correct not burning clean. ; ordrng 1 W10311335 (burnr-brlr) and 1 W10878504 (burnr-oven)
Near Austin, TX 78704
Wesley
Job Details: 06/04/2019
DRYER WHIRLPOOL WED6620HW0 Arrived onnsite and found power supply to control unplugged at control. Plugged in. Unit is now operating as designed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Arrived on site for no cool condition in the fresh food section. Found that the fresh food air damper was very sluggish and noisy during operation. Removed and replaced fresh food air damper control. All water connections were dry at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived onsite for customer complaint of top mount refrigerator not cooling both sections. Removed evaporator cover and found huge block of ice near capillary tube. Upon removing ice blockage, found pin hole leak on evaporator. U it will need new evaporator. U it unplugged at this time. No water source connected to unit at time of service.; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (DYE DRIER)"
Near Kingsland, TX 78639
Cliff
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found main wash motor failed. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Round Rock, TX 78681
Tyler B.
Job Details: 06/04/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site for unit making noise in agitation again, removed agitator and found no faults or objects under, ran unit and found faint clicking during agitation. Removed rotor and found the gearcase has already started to leak oil. Unit will need another gearcase to complete repair. No leaks on site; ordrng 1 W10811956 (GEARCASE )"
Near Austin, TX 78731
Tyler B.
Job Details: 06/04/2019
OVEN WHIRLPOOL RBS275PDB17 "Arrived on site for unit not heating. Found tod open , replaced tod and tested good