Near New Braunfels, TX 78130
Kevin
Job Details: 08/06/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site and found no power showing on oven, inspected breaker and found it is on. Found oven is not completely installed, pigtail is loose and does not have a plug head. Outlet for oven is through a cabinet and above and in wall microwave. Explained to builder That this makes the oven inaccessible and is considered incorrect installation. After builder reinstalled oven found preheat temperature is correct. Any further repair will require oven to be uninstalled before technician arrives because of installation. Reported installation to techline."
Near Cedar Park, TX 78613
Lou
Job Details: 08/06/2019
DISHWASHER KITCHENAID KDTE334GPS0 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit is leaking from the left front corner. I placed the unit in diagnostics showing no error codes. Unit operated as designed with no water leaks. I removed the outer door panel and found the bottom sound insulator was pushed down into the reservoir at the bottom of the door and soaking up water as the unit operated. In doing this, the insulation was dripping water onto the floor. I adjusted the insulator to where it did not sit in the reservoir. Also found that the left door cable was broken. Using a cable from my van stock (part #8194001) I removed and replace the cable and tested the door. It now opens as designed. Leveled the unit and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78759
James
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site and tested operation. I found the fresh food section at 38 and the freezer at 8 degrees. Customer stated the unit will warm up and then cool back down. Tested thermistors and inspected for dye. I found no dye on the freezer evaporator or fresh food evaporator. Inspected compressor area and condenser and found no dye. Called tech line and spoke to TJ #7725131972. Unit is operating properly and making ice. There May have been a circumstance that caused temps to rise which have now resolved itself. Job complete
Near Pflugerville, TX 78660
Paul
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for the dishwasher not cleaning the dishes. I found an F4E3 & F7E1 stored error codes. I found the pump not running with 116VAC to it. I replaced the pump and motor. I tested the unit and found it working as designed. Call complete.
Near Austin, TX 78704
Wesley
Job Details: 08/06/2019
RANGE WHIRLPOOL SVE47100B
Near Kyle, TX 78640
Robert
Job Details: 08/06/2019
COOKTOP GE JGP328WEJ1WW Arrived on job for complaints of front burner not working. Found harness damaged and three screws. Need right front ORIFFS holder part not listed from normal supplier. ; ordrng 1 CNOTE (NEED ORIFFS HOLDER RF) and 3 WB01T10049 (range screw 6-32 mch)s and 1 WB03T10219 (knob & clip asm) and 1 WB18T10339 (harness switch)
Near Hutto, TX 78634
Paul
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the door but the UI got damaged trying to remove it. The UI will need to be replaced. Ordering W11314429 PANEL-UI. ordrng 1 W11314429 (PANEL-UI)
Near Austin, TX 78703
Wesley
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL KDTM404ESS Arrived on site and replaced dented door panel. All checks good.
Near Lakeway, TX 78734
Andy
Job Details: 08/06/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Canyon Lake, TX 78132
Brandon
Job Details: 08/06/2019
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site for customer complaint of unit leaking water, and filter cap being broken, found multiple leaks, coming from ice maker and ice door motor. Ordering ice door motor, ice door, cap for filter, and ice maker. ; ordrng 1 W10504458 (door-chute) and 1 W10790819 (icemaker) and 1 W11238395 (CAP)"
Near Austin, TX 78748
Scott
Job Details: 08/06/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for left burners . Found igniter was sparking on base not burner cap. Replaced burner head with igniter . Burner is now lighting a normal . Job complete . NO gas leaks detected at time of service , job complete ."
Near Leander, TX 78641
Jonathan
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for refrigerator not cooling in RC. Inspected unit and work area. Found major ice buildup on RC evaporator. Performed diagnostics mode and tested RC evaporator fan and sensor. Found fan working and thermistor opened. Will need to replace thermistor assembly to repair. ; ordrng 1 WPW10277799 (THERMISTOR ASSEMBLY )"
Near Austin, TX 78744
Scott
Job Details: 08/06/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer not starting . Found drain pump just running . Ran diagnostics no error codes . Unit completed test wash , no issues . No water leaks detected . Job complete"
Near Georgetown, TX 78626
Joel G.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site to diagnose bin seized. Found ice bin faulty and needing replaced. Replaced and now dispenses ice just fine. No leaks detected.
Near Bertram, TX 78605
Jonathan
Job Details: 08/06/2019
COOKTOP WHIRLPOOL WFC150M0EB1 "Arrived on site for range having error code F3-E1. Performed diagnostics mode and found on oven temperature not reading temperature in test mode. Gained access to control and sensor. Found metal connector for temperature sensor not pushed through plastic connector. Corrected connection and measured ohms at control, found opened. Measured at sensor and found opened. Replaced sensor and measured ohms at control and found within range. Powered unit and put in bake mode at 350°. All tested good."
Near Manor, TX 78653
Joseph C.
Job Details: 08/06/2019
RANGE WHIRLPOOL WFC130M0AB0 "Arrived on site for “sparking from rear” complaint. Inspected unit and found left rear infinite switch had blown, due to faulty element. Will need to remove and replace left rear element and infinite switch. Needs authorization. Will return for repairs when authorization is received.
Near Leander, TX 78641
Lou
Job Details: 08/06/2019
COMPACTOR KITCHENAID KTTS505ESS0 "arrived on site to inspect compactor door not latching. Upon further inspection, I removed the door/basket and found a large amount of trash debris in the back keeping the door from not closing securely. I removed the debris and put the door/basket in place and the it close securely. Tested the unit and at the end of compacting, the door would not open. I pressed the start button again and after compacting, the door opened. I found that the solid compact switch was turned on which was keeping the cam down. I turned the switch off and tested and it operated as designed. I advised the customer of my findings.Using my vacuum, I cleaned the remaining trash form the unit. Job completed."
Near Austin, TX 78701
Wesley
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and replaced damper. All checks good. Unit is now operating as designed. Advised customer on use and care.
Near Pflugerville, TX 78660
Paul
Job Details: 08/06/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite got the wall ovens with the lower oven not turning off after the last use. Customer had to shut the unit off at the breaker. When I arrived the oven had been powered back on but was setting idle. Ms stated turning the breaker off corrected it. I set the lower oven in bake and let the unit get to 175 degrees and turned it off. The unit turned off and the fan shut off once the internal temp cooled down. The unit is working as designed at this time. I did find the unit not connected to WiFi and I advised the customer to do this so the oven can get its updates and perform correctly. Call complete.
Near Round Rock, TX 78664
Paul
Job Details: 08/06/2019
WASHER MAYTAG MVWX700XW1 "Arrived onsite for the washer that is loud. I found a different serial number than what was dispatched. Mr stated that because of all of the issues with the original machine, the manufacture changed it out in After speaking with mr I found out that the noise was happening in agitation. I found no stored error codes. I ran auto diagnostics and the unit worked as designed. I ran manual heavy agitation and found the wash plate only turning clockwise and never changing direction. This is probably due to a failing capacitor or a defective trial in the main control but I am ordering all of the components that could possibly cause the issue and will further diagnose when the office gets approval for the serial number the customer has. Ordering C-notes, W10804664 CAPACITOR, W10405819 CCUASM VMW HE 120V MVWX7, & W10836348 MOTOR-DRVE.and 1 W10405819 (CCUASM VMW HE 120V MVWX7) and 1 W10804664 (CAPACITOR) and 1 W10836348 (MOTOR-DRVE)"
Near Killeen, TX 76549
Arthur B.
Job Details: 08/06/2019
DRYER MAYTAG MGDB835DW4 "Arrived onsite to install new bulkhead parts to dryer from prior tech’s diagnosis. Removed drum,front and rear bulkhead and vent tube. Installed new replacements. Reassembled and tested. Dryer now works as designed. Dryer vent and lint trap was clean of lint at time of service."
Near Austin, TX 78737
Robert
Job Details: 08/06/2019
DISHWASHER MAYTAG MDB4949SHB0 Arrived on job for complaints of buttons not working. Control lock not allowing buttons use. Reset lock and cancel wash cycle.
Near Lakeway, TX 78734
Andy
Job Details: 08/06/2019
WASHER WHIRLPOOL WFW95HEDC0 Arrived on site for washer leaking. Upon arrival customer informed that issue is that water is leaking into washer nonstop and also can leak out of washer. Tested and inspected unit and found failed valve and bellow. ; ordrng 1 WPW10435242 (VALVE )
Near Liberty Hill, TX 78642
Cliff
Job Details: 08/06/2019
REFRIGERATOR LG LMXC23746D.ASBCNA0 Arrived on site to bubble leak detect refrigerant leak in evaporator. Followed tech lines instructions and found no leaks at this time. Replaced compressor and pulled unit into deep vacuum. Found unit held vacuum properly and no refrigerant leaks were assessed at time of service. Charged unit with manufacturers recommended amount of refrigerant. Tested function and found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
James
Job Details: 08/06/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and tested operation. I found a loud buzzing noise from blower. Accessed blower and found debris in blower housing. Cleared debris and tested operation. Unit tests good. Job complete
Near Austin, TX 78717
Lou
Job Details: 08/06/2019
DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to install previously diagnosed and ordered parts. At the previous service call, I found that the left upper track was broken at the welds and needed to be replaced. The customer advised that they wanted the unit to be mounted on the sides instead of at the top as it is currently.I removed and replaced the left upper track and using both mounting brackets, remounted the unit to the side cabinets and leveled the unit. No water leaks observed during service, job completed."
Near Austin, TX 78735
Robert
Job Details: 08/06/2019
RANGE GE JGBP30CEA1CC Arrived on job for complaints of oven not heating. Found open igniter. Replaced igniter and test operation. No gas leaks detected at time of service.
Near Wimberley, TX 78676
Brandon
Job Details: 08/06/2019
OVEN KITCHENAID KOSE500ESS02 "Arrived on site for customer complaint of UI stuck keypad error, found panel needs replacing, ordering panel. ; ordrng 1 W11093241 (panl-cntrl)"
Near Austin, TX 78735
Luis
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arriv d on site for leds flickering. Power cycled unit same issue,diagnosed faulty led,replaced led module all leds working correctly."
Near Austin, TX 78744
Luis
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for cooling issue. Removed deli drawer found fresh food evaporator incased in ice. Diagnosed faulty defrost thermistor,defrosted evaporator evaporator installed new fan motor that includes both thermistors,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws. Ran diagnostics checked air flow good,unit working as designed.
Near San Marcos, TX 78666
Brandon
Job Details: 08/06/2019
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for customer complaint of unit not working, found no water was entering unit, unit is stacked inside of motor home. Customer is going to get someone to remove the dryer so we can access the washer. I am ordering parts for return visit. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (STACKED UNIT, CUSTOMER SAID THEY WOULD TAKE DRYER DOWN) and 1 W10597311 (switch-wl) and 1 W10866069 (latch) and 1 W11132207 (HARNESS) and 1 W11334214 (CONTROL )"
Near Georgetown, TX 78628
Joel G.
Job Details: 08/06/2019
OVEN WHIRLPOOL WFE515S0ES1 "Arrived on site to install parts I previously ordered. Replace Bake element which on this model, have to gain access from the side. Replaced and verified operations."
Near Georgetown, TX 78626
Jonathan
Job Details: 08/06/2019
WASHER MAYTAG MVWB865GC0 "Arrived on site for washer popping GFCI breaker. Performed diagnostics mode and checked fault codes. Found fault code F2-E1 stuck key. Performed encoder test and all key passed. Ran automatic cycle and while measuring amp draw and found components within range. Called tech support and spoke with Scott. He stated that the unit is not compatible with GFCI. (SR# 7725536667). All tested good, no water leaks present."
Near New Braunfels, TX 78132
Kevin
Job Details: 08/06/2019
ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site and found ice machine is off, customer complaint is machine runs constantly. Replaced recirculating pump for water level sensor, explained to customer that machine is constantly making ice and this is normal, job complete."
Near Lorena, TX 76655
Al
Job Details: 08/06/2019
WASHER WHIRLPOOL WTW7000DW3 "Arrived to install previously ordered parts. Removed and replaced the the latch, console and control.Reassembled and unit began operating as designed.All water lines were dry at the time of service.Job complete."
Near Austin, TX 78702
Wesley
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL WDF518SAHM Arrived onnsite and found oven mat in use blocking airflow and preventing flame from heating oven. Advised the removal of the mat. All checks good. Unit is now operating as designed.
Near Austin, TX 78745
Luis
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for noise and moisture issue. Found back,cover not fully secured to housing,installed cover correctly. Found noise due to u it entering defrost and water droplets hitting heater,normal operating sound. Cover is secured correctly to prevent noise and moisture"
Near Round Rock, TX 78681
Thomas L.
Job Details: 08/06/2019
WASHER LG WT1101CW Arrived on site to repair unit that would not drain. Tested all operations of unit and could find no problems. All water connections are dry.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for unit not washing,upon arrival found spray arm not installed"
Near Austin, TX 78756
Luis
Job Details: 08/06/2019
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA "Arrived on site for ui issues. Found led in ui defective,removed ui control installed new ui control powered unit on,all leds working correctly.
Near Lampasas, TX 76550
Arthur B.
Job Details: 08/06/2019
REFRIGERATOR LG LMXS27626S.ASTCNA0
Near Austin, TX 78702
Wesley
Job Details: 08/06/2019
OVEN WHIRLPOOL KSGG700ESS0 Arrived on site and tested unit for tripping breaker while broil is in use. Found unit to be operating without any issue advised customer on use and care. All checks good.
Near Wimberley, TX 78676
Brandon
Job Details: 08/06/2019
DISHWASHER KITCHENAID KUDC03FVBL3 "Arrived on site to replace dispenser and gasket, after replacing parts unit tested good."
Near Austin, TX 78748
Robert
Job Details: 08/06/2019
OVEN WHIRLPOOL WFG505M0BS3
Near Pflugerville, TX 78660
Paul
Job Details: 08/06/2019
RANGE GE JS645SL3SS Arrived onsite for the range to replace the cooktop. I replaced the cooktop and tested the burners and set the clock. Call complete.
Near Austin, TX 78748
Robert
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on job to replace parts ordered by previous technician. Used grease to correct water drip. Replaced ice container but pan damaged. ; ordrng 1 W11257202 (PAN)
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for ice door replacement, replaced ice good and checked good. Checked previous repairs and all checked good. No leaks on site"
Near Round Rock, TX 78681
Thomas L.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Removed and replaced door hinge Cover. Freezer temperature was 1° below zero and fresh food section was 36°. Operations are normal. Water connections are dry.
Near Woodway, TX 76712
Al
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived to inspect humming noise from refrigerator.Ran diagnostics test mode and received NO error codes.Customer instructed this is normal sounds the unit make from the sealed system components.All water lines were dry at the time of service.Job complete
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/06/2019
DRYER WHIRLPOOL WED9400SZ2 Arrived on site to diagnose a dryer that was not turning on. Found idler pulley warped and coming off bracket. Replaced idler pulley reseated belt. All is functioning properly at this time.
Near San Marcos, TX 78666
Brandon
Job Details: 08/06/2019
WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for customer complaint of plastic being broken inside of basket, I found adapter was broken, I replaced adapter, unit tested good."
Near Lakeway, TX 78738
Andy
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL KUDC10FXSS7 Arrived on site for dishwasher not operating properly. Tested and inspected unit and found failed control and melted harness at control. Ordering harness. Will need authorization. Office to schedule. No water leaks present at time of service. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10871222 (HARNESS )
Near Kingsland, TX 78639
Cliff
Job Details: 08/06/2019
RANGE WHIRLPOOL WMH31017FB0 Arrived on site to diagnose a microwave with a open/close door error. Replaced all three door switches and tested unit. All is working properly by design at this time.
Near Austin, TX 78703
Wesley
Job Details: 08/06/2019
DRYER WHIRLPOOL WED7000DW2 Arrived on site and found brand new dryer harness to panel unplugged. Repaired. Unit is now operating as designed
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL EL87TRRRS00 Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak and fresh food evaporator.
Near Pflugerville, TX 78660
Paul
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived onsite for the refrigerator with the ice maker only producing a little ice still. I found no ice maker error codes. I did a harvest test and found the ice maker working as designed. I did a fill test and the mold filled correctly. I did find some ice chips that could have cause the ice maker to jamb. I tested the ice box fan and found it working as designed. I found the FC temp at 6 degrees and not getting any colder causing the icemaker temp to barely reach harvest temperature. I found the condenser coil covered with about an inch of animal hair not allowing and air movement thru the coil. I removed the hair and the FC temp dropped to 0 degrees. The unit should be working as designed now. Call complete. The customer had to leave so nobody was available to sign the ticket.
Near Austin, TX 78704
Wesley
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL UDT518SAFP Arrived on site and repaired broken latch no parts. All checks good. Latch had been jammed.
Near Leander, TX 78641
James
Job Details: 08/06/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site and installed new blowers, console and control. Tested operation and found unit working properly. Job complete"
Near Leander, TX 78641
James
Job Details: 08/06/2019
DRYER LG DLEX8000V Arrived on site and tested operation. I found no operation from unit. Tested voltage and found improper voltage at terminal block. Inspected new cord and found to be good. After plugging back in the unit had proper voltage. I found when pushing on the plug the voltage would change. Instructed customer that the failure is in the outlet in the wall or the wiring to the outlet and recommended having a licensed electrician repair the outlet or wiring to outlet. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL GI5FSAXVY02
Near Georgetown, TX 78628
Cliff
Job Details: 08/06/2019
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site to diagnose a cooktop with a burner that is not staying lit. Found small orifice for dual burner clogged and not letting gas flow. Cleaned orifice and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Joel G.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 "Arrived on site to diagnose ice maker not making ice. Found 3 degs in ice room. Ran diags and level sensor checks fine. Found faulty ice maker, 120 vac to it. Forced it to work and it came on. Ice room facia cover kept popping open. Found it was being held by one tab at the bottom and other two weren’t there. I got it to hold and stay in place but if it pops off again, it will need to get replaced. No leaks detected."
Near Austin, TX 78733
Tyler B.
Job Details: 08/06/2019
TRASH COMPACTOR KITCHENAID TRASH COMPACTOR "Arrived on site for unit door stuck shut, found unit has custom cabinets built on unit and unit is fully mounted in cabinets, not able to get in and remove mounting screws to remove unit, advised cust to get a cabinet company to come and remove custom panel so we can make repair was in able to diagnose.
Near Austin, TX 78748
Scott
Job Details: 08/06/2019
OVEN WHIRLPOOL WGE745C0FS01 "Arrived on site for ovens not heating properly . Ran diagnostics all checked normal no error codes . Ran temp checks. Recalibrated lower oven up 10 degrees, lowered upper oven 5 degrees lower . All top burner elements are functioning . Job complete ."
Near Austin, TX 78746
Tyler B.
Job Details: 08/06/2019
DISHWASHER KITCHENAID KDTE304DSS0 "Arrived onsite for unit not starting found unit pump was jammed, removed pump and found broken wine glass, removed and tested good, no leaks on site. Advised not to heat dry wine glasses,"
Near Bruceville, TX 76630
Al
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived to inspect refrigerator tripping the breaker.Confirmed the entire recently built residence is equipped with arch fault and GFCI outlets.Called Whirlpool Tech line and spoke Kathy SR#7725526149Whirlpool suggested to have the customer contact an electrician to replace the outlets.All water lines were dry at the end of service.Job complete.
Near Austin, TX 78702
Wesley
Job Details: 08/06/2019
WASHER WHIRLPOOL WFW560CHW0 "Arrived on site and found unit power button not working. Was able to correct loose harness connection and reset unit. Now it is operating as designed, all checks good."
Near Leander, TX 78641
Jonathan
Job Details: 08/06/2019
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site for cooktop having gap at trim. Removed trim and installed new. Tested operation, found no gas to unit, all else tested good."
Near Austin, TX 78747
Scott
Job Details: 08/06/2019
WASHER WHIRLPOOL MVWB835DW3 "Arrived on site for LF error code . Ran diagnostics got 8-3 ,3-2, found unit is not getting any hot water . Checked hose inlet and was clogged with junk. Replaced valve and ran calibaration and diagnostics wash . All checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78704
Scott
Job Details: 08/06/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site ,replaced broiler door panel . No gas leaks detected at time of service . Job complete ."
Near New Braunfels, TX 78132
Brandon
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for customer complaint of ice maker leaking, found ice maker mold was leaking, I replaced ice maker, unit tested good."
Near Liberty Hill, TX 78642
Cliff
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived on site to replace controls for refrigerator. Replaced dispenser control and main control and tested unit. All checks good at this time and no leaks were found at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/06/2019
WASHER WHIRLPOOL WTW5000DW1 "arrived on site stall previously diagnosed and ordered parts. Due to the unit making a loud banging noise, I previously tested the unit in manual test mode on high spin. When the basket began to slow down I could hear a loud noise. The noise sounded like it was coming from the motor. I removed and replaced the motor and also found that the washplate gear teeth were bad. I removed and replaced the washplate and hub and retested the unit. Unit operated as designed with no unusual noises. I retested manual test mode and filled the tube just above the washplate and tested the agitation on high an low and it operated as designed . No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 08/06/2019
OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven door and handle. Upon further inspection, I found the handle had a few scratches approximately one inch in length and the outer door glass had a few scratches on the SS trim. I removed and replaced the outer door glass and handle and tested the door. Job completed."
Near Elm Mott, TX 76640
Al
Job Details: 08/06/2019
DRYER MAYTAG MEDB835DW4 Arrived to install previously ordered parts.Removed and replaced the motor and blower wheel and element.Reassembled and unit began heating and tested as designed.No lint buildup observed at the time of service.Job complete
Near Killeen, TX 76542
Arthur B.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for customer complaint of SxS refrigerator icemaker makes loud knocking noises and not making ice intermittently. Found ice maker like when harvesting gets caught up and knocks. Removed and replaced icemaker. Reassembled. Unit called for water immediately. Advised to monitor unit for 24-48hrs to see if problem returns with replacement icemaker. All water connections were dry at time of service.
Near Lakeway, TX 78738
Andy
Job Details: 08/06/2019
DISHWASHER KITCHENAID KDTE104ESS3 Arrived on site for dishwasher not spraying water. Tested and inspected unit and found failed pump and motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 08/05/2019
MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site and found fan is rattling, replaced it and rattling has stopped. No further repair is required at this time, job complete"
Near Austin, TX 78750
Paul
Job Details: 08/05/2019
DRYER AMANA NED4655EW1 Arrived onsite for the dryer that’s not shutting off. I found the timer motor harness not connected and hanging loose in the control panel. I connected the harness and tested the dryer. The unit is working as designed. Call complete.
Near Austin, TX 78736
Scott
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site replaced wire harness . Ran diagnostics , all checked normal . No water leaks detected at time of service . Job complete ."
Near Leander, TX 78641
James
Job Details: 08/05/2019
VENTHOOD UNKNOWN UXT5236BDS1 Arrived on site and tested operation. I found when fan is turned on the breaker trips. I also found the harness to lights reversed. Corrected harness and installed new fan motor. Tested operation and found unit working properly. Job complete
Near Austin, TX 78746
Robert
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on job to replace shims for lower door. Aft replacement test operation. No leaks detected at time of service.
Near Austin, TX 78739
Robert
Job Details: 08/05/2019
DRYER WHIRLPOOL WGD5000DW3 Arrived on job for complaints of not starting. Found outlet not correct power supply. Try different outlet and operation normal. Customer will have outlet checked. No gas leaks detected at time of service.
Near , TX 78666
Kevin
Job Details: 08/05/2019
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site and found several burners are not igniting, removed burner heads and adjusted orifice holders, after correction they are all operating normally, took one picture. Job complete"
Near Hutto, TX 78634
Steve C.
Job Details: 08/05/2019
WASHER ROPER RTW4640YQ0 Arrived on site for the unit goes out of balance. Tested the unit and found the suspension rods are weak. Replaced the suspension rods and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78748
Robert
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job to replace housing and light. After replacement test operation. No leaks detected at time of service
Near Georgetown, TX 78628
Lou
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "arrived on site to inspect dishwasher rubber piece. Upon further inspection, the customer provided me with a large rubber gasket they found in the bottom of the dishwasher tub. I advised the customer that it wasn’t part of the unit ad it appears to have come from a Tupperware lid or bowl. I placed the unit in diagnostics and tested and it operated as designed showing no error codes. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Arthur B.
Job Details: 08/05/2019
REFRIGERATOR MAYTAG MFI2568AES Arrived onsite for customer complaint of French door refrigerator not cooling in RF section. Removed unit cover and attempted to jump compressor. Found compressor hot to touch and potion locked up. Unit will need new compressor. All water connections were dry at time of service.
Near Austin, TX 78727
Tyler B.
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for top rack issue, found tracks missing 2 wheels, replaced both tracks and tested good, noticed once machine was removed u it was missing insulation shield, will need to return with shield to complete repair. No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 W10866978 (shield)"
Near Austin, TX 78705
Wesley
Job Details: 08/05/2019
REFRIGERATOR JENN-AIR JFC2290VPF5 "Arrived on site and found seal misfired also found icemaker arm disconnected from module, corrected seal with heat gun and corrected icemaker arm connection. Unit is now operating as designed."
Near Fort Hood, TX 76544
Al
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 "Arrived to inspect dishwasher not turning on.Confirmed the complaint and attempted service test mode.Unit powered up, but wouldn’t start a cycle.Removed and replaced the control.Unit still wouldn’t start a cycle.Ordering strike, bolt latch ordrng 1 WP8580309 (STRIKE) and 1 WPW10274884 (BOLT LATCH)"
Near Coupland, TX 78615
Steve C.
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Near Bartlett, TX 76511
Arthur B.
Job Details: 08/05/2019
OVEN KITCHENAID KOSE500ESS01 "Arrived onsite for customer complaint of wall oven not heating properly. When arrived, unit was already preheated to 350F. Found unit not maintain temperature. Unit will need UI and control.. ; ordrng 1 W10588714 (panl-cntrl)"
Near Austin, TX 78747
Robert
Job Details: 08/05/2019
OVEN WHIRLPOOL WFG515S0ES1 Arrived on job for complaints of oven not working. Found igniter to oven grounded from items in storage drawer. Instructed customer to remove items.
Near Austin, TX 78717
Lou
Job Details: 08/05/2019
OVEN WHIRLPOOL WFG525S0HS0 "arrived on site to inspect range oven not operating. Upon further inspection, I removed the lower panel & plate and tested the unit on Bake at 350 degrees and the Ignitor never came on. I tested the broil as well and it did not come on. The Bake Ignitor was badly worn and the broil Ignitor was fine and tested good. I removed and replaced the main control ad Bake Ignitor and retested and the unit operated as designed. Tested the cooktop burners and they functioned correctly. No gas leaks detected during service, job completed."
Near Hutto, TX 78634
Joel G.
Job Details: 08/05/2019
RANGE WHIRLPOOL WFG525S0HS0 "Arrived on site to diagnose stove gas smell. Smell is just from flames when they are on. Oven comes on right away with no hesitation. Asked customer if the flame smell is what she’s smelling is she said yes. This smell is normal and is just from oven flame on. Called tech line and informed them about what I found and customer’s complaint and they agree there isn’t anything wrong with stove for leak
Near Austin, TX 78721
Joseph C.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “noisy doors and uneven door fitment” complaint. Inspected unit and found fresh foods door squeaking and doors uneven. Lubricated upper hinge and adjusted doors to even status. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78741
Robert
Job Details: 08/05/2019
MICROWAVE WHIRLPOOL WMH53520CS1 Arrived on job for complaints of door not closing. Found the spring on interlock top sprung causing fuse to open. After replacement test operation.
Near Marble Falls, TX 78654
Cliff
Job Details: 08/05/2019
ICE MACHINE KITCHENAID KUIX305ESS1
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Arrived on site for refrigerator not making ice. Performed diagnostics and attempted to advance ice maker, found not responding. Tested voltage to ice maker and found present. Will need to replace ice maker with complete wire harness. Removed failed ice maker and harness, installed. Tested ice maker cycle and fill. All tested good, no water leaks present.