Service History 700 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WFC315S0JB0

Near Cedar Park, TX 78613

Kimo

Job Details: 12/13/2021

"Cooktop turning off while in uses. Upon inspection I found that the burner would turn off while heating up with pots on them. Im ordering 1x W11134595 harness and all 4 burners 2x w11396792 , 2x W11396790. Office to reschedule ; ordrng 2 W11396792 (Burners)s and 2 W11396790 (Burners)s and 1 W11134595 (Wire harness)"

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS0

Near Austin, TX 78754

Scott

Job Details: 12/13/2021

"Arrived on site for sensor error code on range . Ran diagnostics got same error . Found one pin had backed out , repinned molex connector. Unit is now operating normally . Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, TX 78701

Jacob

Job Details: 12/13/2021

"Arrived onsite for unit not drying properly. Tested the unit and unit tested good. Let tenant know that if load sizes are too small that it could cause the unit dry early because the clothes may not be big enough to touch the sensor bar, let them know to use the timed dry for better results. No issues at this time. Job complete"

We serviced a

MAYTAG RANGE

Model MES5770AAW

Near Gatesville, TX 76528

Jonathan M

Job Details: 12/13/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced bake element and tested the unit. The unit began to work as designed. Call complete.

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Pflugerville, TX 78660

Wesley

Job Details: 12/13/2021

"Arrived onsite and tested unit for throwing power outage notification. Advised customer that supply outlet is loose and could cause a short under load. Advised that dryer is in good working order, but the supply should be secured. No error codes and unit base functions are operating well."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Temple, TX 76502

Tyler

Job Details: 12/13/2021

Arrived on site for washer needing previous diagnosis due valve and drain pump. Upon arrival installed both needed parts. Reassembled and tested unit. Found it functioning as designed. Call complete

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Temple, TX 76502

Tyler

Job Details: 12/13/2021

Arrived on site for refrigerator needing previously diagnosed FC drawer slides. Upon arrival installed needed parts. Reassembled and tested FC door. Found door sealing as designed. Call complete

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Temple, TX 76502

Tyler

Job Details: 12/13/2021

Arrived on site for washer not spinning cloths all the way out. Upon arrival confirmed complaint. Found issue was due to a faulty actuator popping out of place. Reassembled unit with new actuator. Found unit functioning as designed. Call complete

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lakeway, TX 78734

Brandon

Job Details: 12/13/2021

"Arrived on site to replace heater under special project, after replacing, unit tested good."

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ1

Near Leander, TX 78641

Kimo

Job Details: 12/13/2021

Arrived onsite for range oven not heating. Upon arrival I put the unit into preheat and found that the unit is operating as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Temple, TX 76502

Tyler

Job Details: 12/13/2021

"Arrived on site for refrigerator not dispensing ice(per customer on arrival. Upon arrival confirmed temps in both compartments (0/39) rc and FC. After further testing:Fc thermistor: 17.6kohms, rc thermistor: 6kohms, Bitmetal/heater: 28.6ohms (p2-3/p1-2, p2-7/p1-2) I found ice maker harvesting and filling per tech sheet specs. Called techline and spoke with Chris sr#7732467342. Replaced hv control due to control not correctly registering temps. Informed customer to let us know if issue returned. Call complete"

We serviced a

WHIRLPOOL FREEZER

Model WRF550CDHZ04

Near Austin, TX 78704

Luis

Job Details: 12/13/2021

"Arrived on site. Found large dent on freezer door,replaced freezer door checked door operation good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Pflugerville, TX 78660

Wesley

Job Details: 12/13/2021

Arrived onsite for unit not drying well and found unit operating with f7 error code. Advised customer on design and epa regulation on energy efficiency. Advised customer on best use and care principles.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814LW2

Near Canyon Lake, TX 78133

Andrew

Job Details: 12/13/2021

"Arrived on site to test unit for not cooling RC. Found evap covered in frost and cooling port was clogged with ice. Removed ice and found right side heater connection was loose. Secured connection, tested unit, unit now working as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Pflugerville, TX 78660

Wesley

Job Details: 12/13/2021

Arrived onsite for tub not filling and found water supply cutoff. Demonstrated loss of water supply to the unit. Advised customer. All else checks good.

We serviced a

WHIRLPOOL VENTHOOD

Model WVU37UC6FS1

Near New Braunfels, TX 78132

Andrew

Job Details: 12/13/2021

"Arrived on site to test unit for not working. Found screw too far down from ducting hitting blower wheel. Preventing from spinning. Contractor removed screw, tested unit, unit now working as designed. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Kyle, TX 78640

Leonardo

Job Details: 12/13/2021

Arrived on site to test unit for light not working. Found broken light glass. Removed light socket and replaced light bulb test unit and unit test good job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Canyon Lake, TX 78132

Andrew

Job Details: 12/13/2021

Arrived on site to test unit for frosting over RC evap per previous tech. Unit was unplugged and defrosted on arrival. Found RC evap thermistor resistance was 1200ohms at room temp. Recommend replacing evap motor with harness. Office to reschedule. ; ordrng 1 W11087438 (RC Motor with harness) and 1 W11249952 (FC motor with harness)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Marble Falls, TX 78654

Cliff

Job Details: 12/13/2021

Arrived on site to diagnose a dryer that is making unusual noise. Found debris caught between drum and frame. Removed debris and tested unit. Found all is functioning properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Leander, TX 78641

Kimo

Job Details: 12/13/2021

Arrived onsite for refrigerator not sealing. I installed the unit and found the the door gasket was not sealing up against the cabinet properly see pix .I then leveled the unit and found no change. I attempted to reshape the gasket with heat to no avail. I only one door (parts research) and hinges (parts research).office to reschedule.; ordrng 1 Research (Refrigerator door) and 1 Research (Refrigerator door hinges)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Georgetown, TX 78633

Jonathan S

Job Details: 12/13/2021

"Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Found loop in drain line. Mead incoming water temperature and found at 120?. Performed diagnostics mode, no error codes. Monitored test cycle and measured amp draw to element. Found element drawing 7.5 amps. Found suds from rinse aid dispensing. Measured heat on heater and found working. All components operating as designed, no water leaks detected during service. Spoken with customer user care guide."

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Copperas Cove, TX 76522

Job Details: 12/13/2021

Arrived to inspect unusual noises from washer. Ran diagnostics and found coins in the unit. I removed all coins and tested it again and unit tested properly without any issues. Job complete

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2631PF4A

Near Killeen, TX 76549

Tyler

Job Details: 12/13/2021

"Arrived on site for refrigerator needing previously diagnosed ss repair. Upon arrival i verified prior issue and recovered 5.5oz refrigerant. Then installed needed uv drier as well as access port. Pulled vac, then Recharged system with 5.5oz of refrigerant per manufacturing specs. Found runnings pressure at 0 & 125 after 10 minutes with no signs of leaks or uneven frost pattern. Informed customer to give unit 24 hrs to stabilize temps. Call complete"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Gatesville, TX 76528

Jonathan M

Job Details: 12/13/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced motor and tested the unit. Unit still had the same issue. Checked all connections and found the unit belt switch not clicking on or off. Unit will need new belt switch for repair. Customer requested that we contact Techline due to ongoing repairs. I called Techline and spoke to Kurt SR# 7732264422. Advised that based on the current information to replace the broken belt switch and to call back if any further issues persist. .; ordrng 1 W10847984 (Belt switch)

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Gatesville, TX 76528

Jonathan M

Job Details: 12/13/2021

Arrived on site for a washing machine that is not powering up. Inspected unit and work area. Consumer advised that the unit stopped midcycle and has not been able to power back on cents. Confirmed the customers complaint and check voltage at the control. Only found 25 V going to the control. Certainly unplug the unit from the wall and the unit popped inside the wall plug. Went to the breaker to flip it back on and check voltage at the wall on the other wall plug. Found 5 V going through the ground line. I did advise the customer that they may want to have there plug looked at due to issue with unplugging the unit as well as voltage found. I did check between hot and neutral and found 120 V. Check voltage again at the main control using the bottom plug and found 127 V. Replaced main control and went to drain the unit. Found the control pop as soon as the drain pump was activated. Unit will need new drain pump and control for repair. Or ordering a new control and will return ; ordrng 1 W11543994 (Control)

We serviced a

MAYTAG DRYER

Model MDE9700AYW

Near Gatesville, TX 76528

Jonathan M

Job Details: 12/13/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced supports and tested the unit. The unit began to work as designed. I did advise the customer that his vent hose in the back was being kinked due to the fact that he has a spring style vent hose and when you push the unit back it folds because of the long vent hose that he has. Advised him to purchase a periscope style vent hose for aluminum valve and hose to install to ensure that he does not have any issues with drying. The unit is now working as designed. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW0

Near Copperas Cove, TX 76522

Job Details: 12/13/2021

"Arrived on a 2/2 on a dryer taking several loads to dry. Confirmed the unit tumbles and heats, but the airflow is restricted causing the unit to take longer to dry. Unit works properly."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Killeen, TX 76542

Tyler

Job Details: 12/13/2021

Arrived on site for washer making humming noise at start of cycle. Upon arrival found no error codes. After running a normal & diagnostics cycl I found humming was coming from drain pump. Internal bearing on pump where rattling louder then designed. Replaced drainpump. Reassembled and tested unit. Found noise no longer occurs and Asher functioning as designed. Call complete

We serviced a

WHIRLPOOL DRYER

Model MED6630HC1

Near Gatesville, TX 76528

Jonathan M

Job Details: 12/13/2021

Arrived on site for a dryer that wont respond and is steaming up the console. Inspected unit and work area. Confirmed the customers complaint as the unit was having a hard time responding to the power and start buttons being pressed.Replaced user interface and checked behind the unit. Found that the vent hose had been kinked. Did advise the customer to update their vent situation to avoid further issues with this problem. The unit is now working as designed. Call complete.

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18NNZS0

Near Belton, TX 76513

Tyler

Job Details: 12/13/2021

Arrived on site for ice machine needing previously diagnosed parts. Upon arrival confirmed prior complaint. After installing bin thermistor I tested unit. Found float switch and recirc pump failing to replace recirc pump as well as float switch and drain pump.; ordrng 1 WPW10485962 (Float switch) and 1 WPW10489122 (Res. Recirc pump)

We serviced a

GE WASHER

Model GTW680BSJ3WS

Near Hamilton, TX 76531

Jonathan M

Job Details: 12/13/2021

"Arrived on site for a washing machine and it still having issues finishing cycles. Inspected unit and work area. Placed the unit in diagnostics and found an E 14 (slow drain) and E16 (drain pump algorithm failed). Spoke to JC and was advised to just replace the drain pump due to no other faults found. The customer did show me a video of what happens to the unit when it does not complete the cycle. What shows on the video is that the unit is consistently trying to drain the unit and is not activating the spin cycle. Replaced the drain pump and ran the unit through diagnostic testing. Checked the drain pump, fill valves, and pressure sensor and all checked good. Advised the customer to run several cycles to see how the unit responds and to call back if they have any further issues. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Gatesville, TX 76528

Jonathan M

Job Details: 12/13/2021

Arrived on site for a washing machine thats making screeching sounds during spin and agitation. Inspected unit and work area. The customer showed me that he is still under manufacturer warranty due to the additional year of Rent a Center warranty. Confirmed the customers complaint and found what sounded like the belt slipping underneath the unit. Confirmed that diagnosis when checking underneath the unit. Replaced both cam and belt and test of the unit. The end began to work as designed with no abnormal sounds present.

We serviced a

JENN-AIR MICROWAVE

Model JMC2430DP01

Near Leander, TX 78645

Justin

Job Details: 12/13/2021

"Arrived on site for a built in microwave throwing the F2E1 error code. I tested the unit, but could not put it into diagnostics mode. Every time I tried to it would throw the F2E1 error. This indicates a faulty console. Upon opening the new console I found it damaged. Due to this I am ordering a new part. The office will need to reschedule.; ordrng 1 W11229663 (Console)"

We serviced a

KITCHENAID OVEN

Model KEHC309JSS2

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 12/13/2021

Arrived on site to diagnose an oven that isn't closing properly. Found door hinges weak and replaced them . All is working properly at this time.

We serviced a

WHIRLPOOL DRYER

Model WED5500XW0

Near Driftwood, TX 78619

Tyler L

Job Details: 12/13/2021

Arrived on site for complaints of loud noise while running. Found belt very worn out and twisted. Found the 2 back wheels bound up. Found motor and wheels spinning freely. Installed new belt and wheels. Tested unit tested good. Still some noise when running. Told customer to monitor. Brackets that hold in the bottom panel broke. Will need to order and replace. ; ordrng 2 WP8066208 (Clip)s

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Austin, TX 78703

Jacob

Job Details: 12/13/2021

"Arrived onsite for for the unit not starting a cycle. Tested the unit. Held the start button to do a reset because the unit was always at 12min. Was able to reset the unit. The unit was able to get all of the functions back on the user panel. Tried to start a drain and spin, the door locked as if it was ready to be used. But the unit never started the cycle and stayed at 15min for a long time without starting anything. Ordered timer. Office to reschedule ; ordrng 1 W11574590 (Timer)"

We serviced a

WHIRLPOOL COOKTOP

Model KCGC506JSS00

Near New Braunfels, TX 78132

Andrew

Job Details: 12/13/2021

Arrived on site to test unit for black soot on left front double burner. Customer was unaware unit is not under warranty. Recommend returning with left front burner head(W11344539) burner cap(W11344538) and Conversion kit(W11502161).

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS01

Near Dripping Springs, TX 78620

Brandon

Job Details: 12/13/2021

"Arrived on site for customer complaint of unit not cooling, found sealed system leak coming from evaporator, ordering evaporator, compressor, filter drier, and coupler. ; ordrng 1 W10445423 (Compressor) and 1 Cnote (SS tech) and 1 Cnote (2 hour job) and 1 Cnote (Office to reschedule) and 1 W11506635 (Coupler)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHB0

Near New Braunfels, TX 78130

Andrey

Job Details: 12/13/2021

"Arrived on site to test unit for leaks, tested unit found no leaks coming from sump, customer stated that leak was coming from door when wash motor activates, ran unit for 15 minutes, no leaks of any kind were detected, also unit top rack adjusters were broken, replaced adjusters, advised customer to monitor unit and if any leaks develop to take a video, if issue continues I recommend replacing gasket no leaks detected at this time job complete"

We serviced a

KITCHENAID OVEN

Model KODE300ESS04

Near Georgetown, TX 78633

Lou

Job Details: 12/13/2021

"Arrived on site to lecture oven temps. Upon further inspection, I placed the unit in diagnostics and checked error codes and found none. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My temp reading at preheat was 345. Next 5 readings were 328, 370, 356, 342, 361 for an average temp of 351.4 degrees. I made recommendations for use and care. No repairs needed at this time, job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Georgetown, TX 78633

Lou

Job Details: 12/13/2021

"Arrived on site to inspect dishwasher dispenser leaking rinse aid. Upon further inspection, the customer demonstrated what they have found with the unit dispenser. When the dispenser is full with rinse aid and closing the door, rinse aid leaks from the bottom the dispenser down the door and into the tub. I removed and replaced the dispenser and tested the unit and it is operating as designed. Customer has a water softener system. I made recommendations for use and care based on the water softener, as well as detergent and rinse aid use. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Georgetown, TX 78633

Lou

Job Details: 12/13/2021

"Arrived on site to inspect refrigerator doors not aligned. Upon further inspection, I found the unit not level and the right door gasket torn. Also found the large crisper drawer right glide not retracting as designed. I removed and replaced the right RC door gasket and shaped it with my heat gun. Leveled the unit and adjusted the height on the right RC door. I am ordering the large crisper drawer glides, right & left and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service. No water leaks observed during service.; ordrng 1 W10866166 (Right glide) and 1 W10866163 (Left glide) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

We serviced a

GE REFRIGERATOR

Model PWE23KSKBSS

Near Austin, TX 78759

Scott

Job Details: 12/13/2021

"Arrived on site for icemaker leaking in freezer . Couldnt get icemaker to harvest . Ordering icemaker and valve if needed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78749

Leonardo

Job Details: 12/13/2021

Arrived on site to test unit for not washing. Test unit and found no error codes. Checked water temp and it took 5 time to fill for water to get to 124?. Called Techline and test unit with Techline and let Techline the advised customer to change soap and use high temp wash. SR# 7732471073

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Liberty Hill, TX 78642

Tommy

Job Details: 12/13/2021

Arrived onsite for unit jumping around and not heating correctly. Upon arrival found unit is operating as designed. Tested unit during heat test and calibrated. Job Completed.

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS04

Near Georgetown, TX 78633

Lou

Job Details: 12/13/2021

"Arrived on site to inspect wall oven temps. Upon further inspection, the customer advised that they had their annual home inspection and was told their wall oven temps were off more than 25 degrees. Customer advised that the inspector used a heat probe to test the unit. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My temp reading at preheat was 407. Next 5 readings were 328, 390, 336, 384, 346 for an average temp of 356.8 degrees. I assisted the customer in connecting to the unit to WiFi and made recommendations for use and care. Job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Buda, TX 78610

Leonardo

Job Details: 12/13/2021

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near New Braunfels, TX 78132

Noah D

Job Details: 12/13/2021

"Arrived on site to inspect unit for making banging sounds when spinning, upon inspection I found no issue and could not replicate the sound, tested fully and found no issues. Complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QTS02

Near Austin, TX 78733

Kevin

Job Details: 12/13/2021

"Arrived on site and inspected refrigerator and found ice production is good. Found ice door is not closed all the way, took one picture. Showed customer how to reset ice door and it is now closing properly. Job complete

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI95X15HZ00

Near Austin, TX 78738

Luis

Job Details: 12/13/2021

"Arrived on site for water leaking. Found water leaking from drain tube,inserted drain tube fully to drain,ran drain pump no leaks."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Lakeway, TX 78738

Luis

Job Details: 12/13/2021

"Arrived on site for no ice. Icemaker powered off from ui,powered on icemaker from ui control,icemaker ran through a cycle,dumped ice then filled with water advised customer to let unit run.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Leander, TX 78641

Justin

Job Details: 12/13/2021

"Arrived on site for a refrigerator with the door not closing properly. Upon arrival the customer walked me through the issue. They found that when you put the left RC door past 90? it will slowly close, but not latch shut. Informed the customer that this is normal design with the mullion on the left side door. I found the unit as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near New Braunfels, TX 78132

Andrew

Job Details: 12/13/2021

Arrived on site to test unit for not cooling found compressor running and pulling .5amps. Replaced run cap and start device with no change to operation. No frost pattern developing on evap. Applied bubble solution to accessible components and found no signs of leak. Recommend charging system with nitrogen to rule out internal leak. Ordering sealed system components. Recommend sealed system tech and 2-hrs on return visit. Office to reschedule. ; ordrng 1 W10309988 (Compressor) and 1 876765 (Tube kit) and 1 WPW10197428 (Start device) and 1 WPW10350564 (Capacitor) and 1 WP2188822 (Evaporator) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (UV drier) and 1 W10913906 (Access valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Kingsland, TX 78639

Cliff

Job Details: 12/13/2021

"Arrived on site to replace previously ordered parts for refrigerator. Replaced ui and pantry control and found no change in operation. Removed new parts and reinstalled old. Did further troubleshooting on unit, and found yellow wire for door switches broken inside ceiling of rc. ; O-emld tckt , states that autho needed"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HW08

Near Dripping Springs, TX 78620

Andrey

Job Details: 12/13/2021

"Arrived on site to test unit for turntable motor not rotating smoothly, tested unit found motor jerking during rotation, replaced turn table motor, tested unit, unit now working as designed, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Georgetown, TX 78633

Jonathan S

Job Details: 12/13/2021

Arrived on site to install previous diagnosed part removed failed lamp and installed new. Tested light operation. All tested good.

We serviced a

MAYTAG WASHER

Model MVWB955FW0

Near Cedar Park, TX 78613

David S

Job Details: 12/13/2021

Arrived on site for washer not continuing the cycle. I found fault code F5e2 lid lock failure. I tested the lid lock and found it not locking. I installed a new lid latch and retested the unit. I found it working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, TX 78705

Jacob

Job Details: 12/13/2021

Arrived onsite to replace part ordered by previous tech. Replaced the blower wheel. Tested the unit. Unit tested good. No issues at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM03

Near Austin, TX 78705

Luis

Job Details: 12/13/2021

"Arrived on site for no cool. Powered unit on ran diagnostics compressor not powering on,checked voltage,good voltage to inverter,removed inverter ohmed compressor pin,compressor ohmed good reading 6.4 on all pins no short to ground. Ordering a new inverter control. ; ordrng 1 W10920537 (Inverter)"

We serviced a

GE COOKTOP

Model JB705ST2SS

Near Smithville, TX 78957

Matthew

Job Details: 12/13/2021

Arrived onsite for front left and front right burners not heating correctly. Need to order front left and front right elements.Need to replace front left and front right infinity switches. Ordering all switches due to parts lay out is different than picture on parts sheet.Office to reschedule. Need AUTHO; ordrng 1 WB30T10133 (Element) and 1 WB09X40389 (Element) and 1 WB24T10153 (Switch) and 2 WB24T10145 (Switch)s and 1 WB24T10058 (Switch) and 1 WB24T10162 (Switch) and 1 Needsauth (Needs auth)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Austin, TX 78750

David Z

Job Details: 12/13/2021

"Arrived on site to diagnose refrigerator with no ice production. Checked icemaker and found mold filled but will not harvest. Ran diagnostics and tried to cycle and could not get a response from icemaker. Tried to power cycle and also checked heater lines. Could find no other issues present with unit. ; ordrng 1 W11533213 (Dispenser Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHB02

Near Leander, TX 78641

Kimo

Job Details: 12/13/2021

Arrived onsite fore refrigerator freezing food in rc. I gained access to the rc and checked the damper and found that it was operating properly. I gained access to the fc evap and found the thermistor was covered in ice but yet shows open when tested. I replaced thermistor found unit otherwise operating as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Pflugerville, TX 78660

Jimmy J.

Job Details: 12/13/2021

Arrived on site for Dryer dented on bottom rt side. Found bottom right corner of front panel. Ordering front panel 279443 to return and complete the repair. ; ordrng 1 279443 (Front panel)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF0

Near Georgetown, TX 78633

Jonathan S

Job Details: 12/13/2021

"Arrived on site for refrigerator not cooling well. Inspected unit and work area. Found freezer temperature and frost pattern good. Found aluminum foil covering shelf blocking air circulation. Removed control and tested damper control and found door opening and closing as designed. Spoke with customer on air circulation. All tested good, no water leaks detected during service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503EBS01

Near Austin, TX 78759

Scott

Job Details: 12/13/2021

"Arrived on site for fridge not dispensing and frost building on fresh evap. Found door harness outercovering ,exposing wiress . Ran resistance test on on door . Found mainly orange wire from stealth control to Gemini control failed . Will need new door .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Georgetown, TX 78628

Tommy

Job Details: 12/13/2021

Arrived onsite for refrigerator not making ice. Upon arrival found unit freezer door had line frozen within linear. Ordering new door. Office to reschedule upon receiving.; ordrng 1 LW11026425 (Freezer door)

We serviced a

KITCHENAID OVEN

Model KOSE500ESS05

Near Round Rock, TX 78681

David S

Job Details: 12/13/2021

Arrived on site for to replace previous diagnose psi parts. I gained access to and replaced both the UI and main control. I powered the unit on and tested it. It is now working as designed. Job complete.

We serviced a

WHIRLPOOL VENTHOOD

Model UVL6036JSS1

Near Leander, TX 78641

Justin

Job Details: 12/13/2021

"Arrived on site to install previously diagnosed parts. I installed the new bulbs and switches. I then tested the unit. I found the low setting for the lights were still flickering. I called techline and spoke to Leon and kept the same SR# 7732374464. Leon stated that when the light setting is on low the voltage to the lights is lowered. This is actually going to cause a flicker visible to the eye. He stated the high setting actually flickers as well, but it is so fast that it is just not visible to the eye. The unit is working as designed. Call complete."

We serviced a

GE MICROWAVE

Model PEB7227SL1SS

Near Liberty Hill, TX 78642

Tommy

Job Details: 12/13/2021

Arrived onsite for microwave not heating. Upon arrival found unit was not heating. Found diode had blown. Ordering mag cap and diode all to be replaced. Ordering mag thermostat JIC. Office to reschedule upon authorization and receiving parts.; ordrng 1 WB27X29988 (Cap) and 1 WB27X25616 (Diode) and 1 WB27X11210 (Mag thermistor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Hutto, TX 78634

Jimmy J.

Job Details: 12/13/2021

Customer informed me that the ice maker began making ice on Saturday. Gained access to harness under freezer door. All wires looked good. Gained access to water fill tube. It was clear without any frost or ice build up. The mold had ice inside ready to harvest. Ice bin was full of ice. Ran diagnostics and ice maker thermistor test. Thermistor tested good. Temps for fridge and freezer were both set at recommended. No repair needed. Job completed.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Georgetown, TX 78633

Jonathan S

Job Details: 12/13/2021

"Arrived on site for washer having error F9-E0. Inspected unit and work area . Performed diagnostics mode and found error F0-E9 OB, F0-E5 overload, F0-E3 off balance load and F2-E1 stuck key. Performed component test mode and found all working. Found service pointer W11560447. Assisted customer on connecting unit to WiFi. Found washer updated while in home and notified customer after update was completed. Found customer on home water softener. Set load and go to highest concentration level. All tested good, no water leaks detected during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Dripping Springs, TX 78620

Andrey

Job Details: 12/13/2021

"Arrived on site to test unit for no circulation of water, tested unit found F4E3 error code, wash motor not running, put unit into diagnostics, wash motor did not engage, replaced wash motor, tested unit,unit now running as designed,no leaks detected job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Pflugerville, TX 78660

Wesley

Job Details: 12/13/2021

Arrived onsite and found unit operating with recalled heater. Replaced heater according to service pointer W11540964.Advised customer on repair.

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Georgetown, TX 78633

Jonathan S

Job Details: 12/11/2021

"Arrived on site for cooktop that had orange flames. Inspected unit and work area. Customer stated that unit did have orange flames but working at time of service. Found customer had a dehumidifier in home and informed customer of flame spectroscopy from dehumidifier. Adjusted rear and front left burner flames. Tested all burners, all operating as designed."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Canyon Lake, TX 78132

Andrew

Job Details: 12/11/2021

Arrived on site to test unit for console not responding. Found console receiving proper voltage but keeps rebooting itself. And not responding to commands. Needing console to fix issue. Office to reschedule. ; ordrng 1 W11296171 (Console)

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near New Braunfels, TX 78132

Andrew

Job Details: 12/11/2021

"Arrived on site to test unit for no or little ice production. Found bin thermistor was bad. Also found water level switch in recirculating pump was not filling to proper level. Found grid cutter was bad. Replaced thermistor, grid cutter and recirculating pump. Set thickness setting to 6. Unit is now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near McGregor, TX 76657

Jonathan M

Job Details: 12/11/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the icemaker and test of the unit. The unit began to work as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFE745H0FH0

Near Hewitt, TX 76643

Jonathan M

Job Details: 12/11/2021

"Arrived onsite for a range that is over heating during bake cycles. Inspected unit and work area. Ran the unit up to a 350?F bake cycle and checked temperature fluctuations. Found the unit fluctuating between 380?F and 290?F. The customer advised that they did change the settings on their control to try to adjust for that one cycle that seem to burn her brownies. Found the unit was set at -30?F under calibration. Adjusted the calibration back to factory setting and tested the unit in a 375? bake cycle. Found the unit reaching up to 405?F and then dropping back down to 360?F. Advise the customer that at this time the unit is working as designed and to watch her next few bake cycles to ensure the unit is cooking properly. I advised her that she may need to mess around with the temperature calibration a little bit to make sure the air unit is working to her satisfaction. However, the units seem to be working as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Woodway, TX 76712

Jonathan M

Job Details: 12/11/2021

Arrived on site for a washing machine thats making noises during the spin operation. Inspected unit and work area. Ran the unit through diagnostics and did not find any stored error codes. Ran the unit through a high-speed spin and the unit ran as designed with no sound present. Had the customer put in a load of jeans and towels and soaked the clothes in a normal wash cycle. Canceled the cycle and place the unit into a drain and spin. The unit ran for 10 minutes with no sounds present. Just the unit again and could not replicate the issue. Advise the customer to call back if any issues persist but the unit is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY0

Near Robinson, TX 76706

Jonathan M

Job Details: 12/11/2021

Arrived on site for refrigerator thats not making ice. Inspected unit and work area. Confirmed the customers complaint and attempted to remove the icemaker. Found the fill tube completely frozen so I had to steam off excess ice. Remove the ice buildup inside of the icemaker funnel and steamed out ice buildup in the fill tube. Attempted to jump icemaker to ensure everything was working properly but the unit would not turn. Checked voltage going to the icemaker and only found 25 V. Attempted to trace back voltage and could not get voltage even at the wire harness coming in from the compartment. Power cycled the unit and found proper voltage again. Jumped the icemaker in the unit began to harvest and fill as designed. Call complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JB36SSFXLA01

Near Austin, TX 78704

Jacob

Job Details: 12/11/2021

Arrived onsite for unit leaking from the front of the door. Looked inside the unit and saw they there was layers of ice at the bottom of the freezer. Indicating that the unit is not draining properly. Could not get to check the unit. As the unit would not pull out. Let customer know that a second tech would be needed to service the unit.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near Kyle, TX 78640

Andrew

Job Details: 12/11/2021

Arrived on site to test unit for scrapping/rubbing noise. Customer stated noise has went away. Found no issues with unit. Felt was clean and nothing rubbing abnormally. Unit is working as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB9

Near New Braunfels, TX 78132

Andrew

Job Details: 12/11/2021

"Arrived on site to test unit for dispenser door not opening. Found spring popped out preventing door from opening. Customer stated previous tech just replaced door. Replaced dispenser assembly, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Niederwald, TX 78640

Andrew

Job Details: 12/11/2021

"Arrived on site to test unit for hot cooktop indicator turning off too quick. Found front left double burner was not connected properly. Secured connection, tested unit, unit now working as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Round Rock, TX 78664

David S

Job Details: 12/11/2021

Arrived on site for dishwasher not draining

We serviced a

MAYTAG DRYER

Model MEDE201YW1

Near Austin, TX 78704

Jacob

Job Details: 12/11/2021

"Arrived onsite for unit not heating. Checked all fuses and heating element. All checked good. Upon further inspection, found that the unit was only getting half the power at 120v. Let customer know that an electrician will need to be called to correct the voltage issue. No other issues at this time. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Round Rock, TX 78681

David S

Job Details: 12/11/2021

"Arrived on site for fridge making a pulsing noise. I inspected the unit and work. I tested all the fans, I tested the ice maker, and couldnt recreate the noise. I put the unit into test 40 the compressor test and found the compressor making a rhythmic noise while ramping up. I am ordering a sealed system repair to replace the compressor. The customer also needs a new 15 inch shelf and back left shelf stud.I am also ordering the back left shelf stud. The office will reschedule when we have eta on the parts.; ordrng 1 W11025999 (Compressor) and 1 Non-Uvdryer (Non- Uv dryer) and 1 W10817921 (Shelf stud)"

We serviced a

UNKNOWN OVEN

Model N/A

Near Round Rock, TX 78665

David S

Job Details: 12/11/2021

Arrived on site to install previous diagnose part. I gained access to the thermal fuse and replaced it with new. I inspected the unit and could not find a model serial on the unit or in diagnostics. I spoke to the customer about how the unit cools down after use.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Georgetown, TX 78628

Jonathan S

Job Details: 12/11/2021

"Arrived on site for refrigerator lights not working. Ins unit and work. Found top RC and FC lights not working. Removed FC light and bypassed circuit and found RC lights lite up. Found failed FC module. Removed failed module and installed new. Tested operation. All tested good, no water leaks detected during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Jarrell, TX 76537

Jonathan S

Job Details: 12/11/2021

Arrived on site for refrigerator dripping water from dispenser. Inspected unit and work area. Tested dispenser operation and found unit working as designed. Spoke with customer on dispenser operation. No water leaks detected during service.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Austin, TX 78704

Jacob

Job Details: 12/11/2021

Arrived onsite to replace parts ordered by previous tech. Replaced the water valve. Put the unit on a cycle. Unit was working with no issues. Let customer know to keep an eye on it incase it continues. No leaks at this time. Job complete

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Austin, TX 78704

Jacob

Job Details: 12/11/2021

"Arrived onsite for unit not powering on. Customer said that a company was out to replace the water heater and used the drain hose off the washer. Customer had forgotten and decided to use the unit and when the unit went to drain then water sprayed out every where, causing the unit to not turn on anymore. Looked at the control and saw droplets of water had dried up on the control and possibly ruining that control panel as well.; ordrng 1 W11556725 (Control) and 1 W11561182 (Contrl panel)"

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW0

Near Kyle, TX 78640

Andrew

Job Details: 12/11/2021

"Arrived on site to test unit for not completing wash cycles and water constantly filling tub. Found hot valve was not closing properly causing constant water filling tub. Replaced valve, tested unit, unit now working as designed. Advised customer to replace water lines as current lines are extremely corroded. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Round Rock, TX 78681

David S

Job Details: 12/11/2021

Arrived on site for freezer icing over. I inspected the unit and work area. I found the unit unplugged. I plugged the unit in and tested the fans I found them all working. I put the unit into a forced defrost. I found all fans turning off. I gained access to the control and tested voltage to the defrost circuit. I found not voltage being sent from the control. I spoke to the customer about needing a new control to repair the fridge.

We serviced a

WHIRLPOOL DRYER

Model LEN1000PQ0

Near Round Rock, TX 78665

David S

Job Details: 12/11/2021

"Arrived on site for dryer not turning on. I gained access to the back of the unit and found the dryer receiving good voltage. I found the thermostats, thermal fuse and the element in good condition. I tested the door switch and found it failed. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Austin, TX 78749

Jacob

Job Details: 12/11/2021

Arrived onsite for unit not making ice. Used service matters to find a reset for the ice maker. Unit did spin and fill with water. No issues at this time. Let customer know to allow the unit 24hrs for the unit to make ice. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS1Q

Near Troy, TX 76579

Jonathan M

Job Details: 12/11/2021

Arrived on site for arrange that is not working. Inspected unit and work area. Tested the unit and found the unit working properly. Advise the customer that the unit will cycle on and off depending on the set temperature. Customer was unaware of how do you so whenever user guide. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Georgetown, TX 78628

Jonathan S

Job Details: 12/11/2021

"Arrived on site for washer not filling. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found none. Performed automatic test cycle and found components activating. Ran unit on bulky cycle and found control not sending voltage to valves. Found failed pressure switch and will need to replace control to correct.Removed failed control and installed new. Tested operation, all tested good. No water leaks detected during service.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Georgetown, TX 78628

Jonathan S

Job Details: 12/11/2021

We serviced a

GE MICROWAVE

Model JVM6175DK2BB

Near Georgetown, TX 78633

Jonathan S

Job Details: 12/11/2021

"Arrived on site to install previous diagnostics part. Uninstalled microwave and disassembled. Installed new magnetron, capacitor and diode. Assembled unit and reinstalled. Tested operation and found unit heating.