Near Liberty Hill, TX 78642
Lou
Job Details: 11/02/2020
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested and the unit operated as designed, except I found the grid cutter not cutting the ice due to the harness not being fully connected. I adjusted the connection and secured it and retested. Unit is operating as designed. Also found the condenser coils were dirty and cleaned them. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Richard
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Arrived onsite for the refrigerator freezer door stuck will not open. I was able to open the freezer door and when I did I found that there is nothing but ice inside the freezer compartment. There was a really bad water leak possibly coming from ice maker water line. The ice bin was frozen solid it looked like a big ice cube. Took lots of pictures.
Near Austin, TX 78750
David Z
Job Details: 11/02/2020
DISHWASHER WHIRLPOOL WDF750SAYB0 "Arrived on site to install new sump assembly to resolve motor not running. Installed new sump and retested. Unit is now spraying as designed, with no water leaks found.
Near Killeen, TX 76542
Tyler
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site for refrigerator to making ice. Upon arrival customer stated unit was not dispensing properly. I ended up finding that the ice door dispenser separator was getting stuck open and allowing ice to form inside the bucket and causing the bucket to stick shut. We will need to order the new dispenser separator as well as an ice cream bucket in order to complete the repair.; ordrng 1 W11185686 (ICE BIN) and 1 WPW10353552 (SEPARATOR)"
Near Austin, TX 78748
Leonardo
Job Details: 11/02/2020
MICROWAVE SAMSUNG ME18H704SFS Arrived on site to test unit for e11. Found bad humidity sensor. Will need to replace humidity sensor Advised customer there could be more like a control board issue once we replace the sensor.
Near Cedar Park, TX 78613
Cliff
Job Details: 11/02/2020
MICROWAVE KITCHENAID KMBS104ESS03 Arrived on site to diagnose a microwave that had several symptoms. Found unit has had turntable and light not stop operating with homeowner open the door during cycle. Also unit turns off randomly and will not turn back on until hard reset is performed. Unit has also not heated on occasion. Main control and power filter will need to be replaced to complete repairs. Documented with online portal.Sr#7729147470; ordrng 1 461964885341 (filter)
Near Belton, TX 76513
Jonathan M
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived onsite for a refrigerator that is still not making ice. Inspected unit and work area. Tested temperatures in the freezer and refrigerator sections. Found freezer temperature at 4°F and refrigerator section at 39°F. Customer advised that after Cliff came out, the unit never harvested the ice in the ice tray. Tested unit in service diagnostics for the icebox for Mr. and found the semester sitting at 29°F. Took temperature in the icebox and found unit at 21°F. Ran the maximum, minimum, and average temperatures for all sections and found the freezer section At 20°F. Found refrigerator section at 35°F as an average and icebox at 29°F. I called Techline and spoke to TJ SR# 7729150079. He had me check resistance readings from the control to the freezer thermistor and indicated that I needed to check the freezer temperature one more time because the freezer thermistor was showing at 23°F from the control and in-service diagnostics on test two. Advis
Near New Braunfels, TX 78130
Andrew
Job Details: 11/02/2020
RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site to test unit for not fully heating and squeak sound. Found one connection on bake element was not secured. Element tested good so I secured connection. Tested unit to 350, unit works good. Found when element gets hot it makes a slight noise from expansion. Customer had one year inspection and it was recommended to have unit checked. Job complete."
Near New Braunfels, TX 78132
Andrew
Job Details: 11/02/2020
COMPACTOR KITCHENAID KTTS505ESS0 Arrived on site to test unit for not opening properly. Found container warped on left side causing door to stick. Will need new container to fix issue.; ordrng 1 WPW10451276 (container)
Near Round Rock, TX 78665
Cliff
Job Details: 11/02/2020
OVEN WHIRLPOOL WOS31ES0JS00 Arrived on site to replace previously ordered parts for oven. Replaced thermal fuse and high limit thermostat. Tested unit and found all is fully functional at this time.
Near Austin, TX 78717
Kayman
Job Details: 11/02/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for dishwasher not cleaning dishes. Upon inspection I found a error code for failed motor. I found the motor would not run in diagnostics. I replaced the sump and motor assembly and tested the unit. The unit is now working as designed and no leaks were detected during time of service. Job complete.
Near Round Rock, TX 78664
Kayman
Job Details: 11/02/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite for range with burners not working properly. Upon inspection I found 2 of the burners not heating properly. I found the receptacles had come loose and the prongs not making good contact. I removed and bent the prongs to make better contact. I tested the burners and all are operating correctly at this time. Job complete
Near Killeen, TX 76542
Tyler
Job Details: 11/02/2020
DISHWASHER GE GDF510PSD2SS Arrived on site to install previously diagnosed motor and float switch/thermostat assembly kit. After installing the necessary parts I was able to reassemble the unit and run a test diagnostic as well as a manual test to verify that the Fill agitation drain and heating functionality of the dishwasher is now functioning as designed. No leaks before during or after repair call complete
Near Dale, TX 78616
Noah D
Job Details: 11/02/2020
DRYER MAYTAG MED3500FW0 "Arrived on site to inspect dryer for scratching sounds. Upon inspection found the bracket and drum rollers worn, replaced all rollers and bracket.Complete"
Near Austin, TX 78735
Kevin
Job Details: 11/02/2020
MICROWAVE WHIRLPOOL WMHA9019HZ3 "Arrived on site and inspected microwave and found it will not start a cooking cycle, hood light is on constantly, Hood fan will not turn on, and no component will activate in a diagnostic cycle. Spoke with techline and they recommended replacing the control board. After replacing all functions on microwave are now operating normally, job complete 7729177676"
Near , TX 78641
Lou
Job Details: 11/02/2020
DISHWASHER KITCHENAID KDTE204KPS0 "Arrived on site to inspect dishwasher not working. Upon further inspection, the customer advised that the unit would start and after a few minutes, the unit would shut off. I placed the unit in diagnostics showing error codes F8E1 & F8E6. Cleared the codes and continued with testing. Unit failed to fill the tub with water. I pulled the unit out and retested and found the fill tube was crimped and not allowing water into the flow meter/tub. I corrected the tube and retested and unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/02/2020
COOKTOP WHIRLPOOL KCGC506JSS00 Arrived on site to install console. Explained to the customer that the cutout for the gas line needs to be an 8 inch oval to allow cooktop to slide forward and change console to avoid scratching and to allow unit to be serviced from the rear in the future. Customer will call back in when cutout has been done. ; saved tckt
Near New Braunfels, TX 78130
Andrew
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Arrived on site for unit not cooling. Found someone attempted to remove back cover and in the process moved the wire harness which was obstructing fan and preventing it from operating properly(took pic). Secured harness to proper location. Tested unit, unit works good. Job complete."
Near Austin, TX 78728
Scott
Job Details: 11/02/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for fan error code and having to reset time . Ran diagnostics got fan code . Fans are activating normally. Preheated oven and oven threw code at 104 . Did a power reset and oven preheated with no codes . Customer is not hooked up to WiFi . Explained that it will need to be set up. Left WiFi team number . Job complete .
Near Austin, TX 78701
Wesley
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and found wi backed out of harness connector at icemaker. Secured harness. All checks good.
Near Austin, TX 78728
Scott
Job Details: 11/02/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived on site for customer concern that microwave maybe getting too hot when using cooktop . Ran diagnostics and tested fan all checking normal . Humidity sensor ohm out normal . Dampener and outside flap are ok as well. Informed customer all is normal . Job complete .
Near New Braunfels, TX 78130
Andrew
Job Details: 11/02/2020
DRYER WHIRLPOOL WED6620HC0 "Arrived on site to test unit for error code f3e3. Unit was heating for a few minutes and would shit off with error code displayed. Found inlet thermistor connection on the high limit thermostat not properly inserted. Erased error code. Tested thermistor and thermistor tested good. Replaced outlet thermistor and secured inlet connection. Tested unit, unit works good. Was not able to replicate issue once connection was properly secure. Job complete."
Near Austin, TX 78746
Kevin
Job Details: 11/02/2020
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site customer says they attempted to cancel the service call because the icemaker has not made any noise since the previous visit two days ago,
Near Kingsbury, TX 78638
Noah D
Job Details: 11/02/2020
RANGE KITCHENAID KDRS483VSS04 "Arrived on site to inspect range for error codes, upon inspection found no error codes, spoke with whirlpool and was advised to instruct customer on proper cleaning of UI screen. Complete"
Near Austin, TX 78738
Brandon
Job Details: 11/02/2020
DISHWASHER WHIRLPOOL KDTM404ESS0 "Arrived on site to replace sump and kick Plate, after replacing parts, unit tested good no leaks.
Near Kyle, TX 78640
Leonardo
Job Details: 11/02/2020
RANGE FRIGIDAIRE BGGF3042KFG Arrived on site to replace burner. Cleaned burner and part test unit and unit test good job complete.
Near New Braunfels, TX 78132
Andrew
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site to test unit not cooling. Found dye drier leaking on the capillary tube side(took pic). Unit cover has a wet spot as well where leak is. Two hours and dye drier needed to fix issue. SS tech needed.; ordrng 1 W11179385 (drier-tube)
Near New Braunfels, TX 78132
Andrew
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site to test unit not cooling. Found dye drier leaking on the capillary tube side(took pic). Unit cover has a wet spot as well where leak is. Two hours and dye drier needed to fix issue. SS tech needed.; ordrng 1 W11179385 (drier-tube)
Near Austin, TX 78727
David Z
Job Details: 11/02/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 "Arrived on site to install door panel and door gasket to resolve drip from left hand corner. Replaced panel and gasket, removed unit from cavity. Lowered the rear of the unit to allow for more of a downward slope, and raised front. Ran unit for about 10 mins and found no leaks. All is working as designed and components are flush and tight. No water leaks found. Call complete."
Near Georgetown, TX 78626
Al
Job Details: 11/02/2020
MICROWAVE WHIRLPOOL WMH31017HB4 "Arrived on site and inspected microwave not flush with face.Confirmed the complaint and found the the cut out space provided isn’t enough space for the unit to fit inside cabinet properly.I photographed from multiple angles the unit install issues.No parts installed, due to no parts needed."
Near Austin, TX 78759
Matthew
Job Details: 11/02/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived onsite for to replace previously diagnosed parts. Replaced pump and motor, tested unit and unit is functioning properly. No leaks present at this time. Job complete."
Near Austin, TX 78701
Wesley
Job Details: 11/02/2020
WASHER WHIRLPOOL XHP1000XW0 Arrived onsite and found cabinet rivets popped making unit creak and squeak during wash cycle.
Near Austin, TX 78738
Brandon
Job Details: 11/02/2020
REFRIGERATOR JENN-AIR JUR24FRARS00 Arrived on site for customer complaint of door not closing and lights flickering. Found damaged right side bottom hinge cover causing door not to close and found faulty door switch causing light to flicker. Ordering hinge cover and parts research on door switch. ; ordrng 1 CNOTE (PARTS RESEARCH FOR DOOR SWITCH) and 1 W10622812 (cover)
Near Austin, TX 78717
Jimmy J.
Job Details: 11/02/2020
WASHER WHIRLPOOL MVW7232HW0 Arrived on site to install diagnosed parts. Installed new UI and washer wouldn’t run. Installed original UI because replacement UI was bad. Adjusted level legs to prevent off balance spinning. Washer running as designed. Assisted WIFI set up with customer. Job completed.
Near Georgetown, TX 78626
James
Job Details: 11/02/2020
REFRIGERATOR GE PSHF9PGZBCBB Arrived on site and tested operation. Found refrigerator and freezer at room temperature and all fans running. Found compressor would not start. Verified proper voltage to inverter and tested compressor winding. Unit has failed inverter. ; ordrng 1 WR49X10283 (inverter kit)
Near Austin, TX 78734
Brandon
Job Details: 11/02/2020
ICE MACHINE JENN-AIR JIM159XYRS0 "Arrived on site for customer complaint of unit not producing ice, found failed valve, I replaced valve, unit tested good.
Near Leander, TX 78641
Cliff
Job Details: 11/02/2020
WASHER WHIRLPOOL WTW8500DC1 Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found failed drain pump. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78704
Wesley
Job Details: 11/02/2020
WASHER ELECTROLUX EIFLS55IIW1 Arrived onsite and found hoses kinked causing lo flo issue. Corrected hoses to repair. All checks good. Unit is now operating as designed. No parts needed.
Near Buda, TX 78610
Jacob
Job Details: 11/02/2020
WASHER WHIRLPOOL WTW4800BQ1 "Arrived onsite for unit leaking water inside the tub, causing the clothes to stay damp. Tested unit. Found that the water valves are leaking water slowly. Ordered part. Office to reschedule. ; ordrng 1 WPW10683603 (water inlet valve)"
Near San Marcos, TX 78666
Richard
Job Details: 11/02/2020
RANGE WHIRLPOOL WGG745S0FS02 Arrived onsite for the upper oven not heating up. During testing found that the IGNITOR was bad. Replaced IGNITOR and upper oven tested good and heating properly. Complete
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2020
DOWNDRAFT KITCHENAID KXD4630YSS0 "Arrived on site to install previously diagnosed and ordered parts. Due to the trim clips failing and not holding the trim in place, I removed and replaced the all three clips and tested the trim. The trim stayed in place as designed. I tested the unit and it continues to operate as designed. Job completed."
Near Harker Heights, TX 76548
Tyler
Job Details: 11/02/2020
OVEN WHIRLPOOL WOS92EC0AS01 Arrived on site for oven not heating. Upon arrival I ran a diagnostics check but couldn’t find any error codes saved. After disassembling unit I found the tod was blown and lost continuity. I was also able to test And verify that the oven would heat up to 350°. Customer is happy with repair unit is functioning as designed call complete.
Near Georgetown, TX 78626
Al
Job Details: 11/02/2020
DRYER WHIRLPOOL MED7230HW "Arrived on site to install previously ordered part.Verified part, removed and replaced it.Unit was attempting to connect to customers wifi.Job complete"
Near Georgetown, TX 78633
James
Job Details: 11/02/2020
WASHER MAYTAG MVW6230HW0 "Arrived on site and tested operation. Found a squealing sound when unit ramping up spin. And found motor is very loud during operation. Inspected gear case and found grease coming from inner planetary gear. Unit will need new motor, gear case, capacitor and cam to repair. Office to schedule return services ; ordrng 1 W11239857 (belt) and 1 W11395618 (CAPACITOR ) and 1 W11423758 (GEAR CASE)"
Near Austin, TX 78723
Matthew
Job Details: 11/02/2020
RANGE KITCHENAID KSGG700ESS2 Arrived onsite for no power to range. Tested unit and unit was not receiving any power. Tested voltage incoming and was 120Vac. No voltage getting to unit. Power cord is faulty and not allowing voltage to pass. Need to order and replace cord. Office to reschedule. ; ordrng 1 W11023766 (cord-power)
Near Hutto, TX 78634
Al
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived on site for previously installed ice maker still not producing ice.Through diagnostics test mode found the ice maker wasn’t getting water.Found the valve was not sending water to the ice maker.Removed and replaced the valve.Unit filled with water and was harvesting when I left the residence.Job complete
Near Austin, TX 78753
Luis
Job Details: 11/02/2020
REFRIGERATOR AMANA ART318FFDS06 "Arrived on site for no cool. Removed evaporator cover,found traces of uv dye on lockring called tech support per tech support need to replace evaporator 7729173195; ordrng 1 W11407409 (EVAPORATOR )"
Near Georgetown, TX 78628
Cliff
Job Details: 11/02/2020
RANGE WHIRLPOOL WEC310S0FB4 Arrived on site to diagnose a range with a damaged panel. Found control panel dented on left side. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78727
Scott
Job Details: 11/02/2020
OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site ,replaced control . Tested unit preheating normal & and light is working . Job complete ."
Near San Marcos, TX 78666
Richard
Job Details: 11/02/2020
DRYER WHIRLPOOL WED8800YC0 "Arrived onsite for the dryer noise. Replaced drum, both belts, pulley. Dryer tested good and noise is gone.
Near Mustang Ridge, TX 78610
Jacob
Job Details: 11/02/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for unit not starting immediately after door is shut. Customer says the unit does work but has to give a little extra push on the left of the door for the unit to work. Called Techline. Said to order inner door and hinges and left side switch. Got sr#7729173709. Ordered parts. Office to reschedule ; ordrng 1 W10687342 (door/mw) and 2 W10874474 (hinge-door)s and 1 W11033422 (interlock)
Near Round Rock, TX 78665
Al
Job Details: 11/02/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and inspected dishwasher middle spray arm falling off.Removed and replaced it and unit tested as designed.No leaks detected at the time of service.Job complete
Near Leander, TX 78641
Jonathan S
Job Details: 11/02/2020
WASHER WHIRLPOOL WTW8040DW0 "Arrived on site to install previously diagnosed parts. Inspected work area and unit. Found minor separation on lid from broken door spring. Installed gear case and door spring. Ran diagnostic cycle and unit worked as designed. Ran calibration cycle and monitored for possible water leaks, found no water leaks. Call complete."
Near Leander, TX 78641
Cliff
Job Details: 11/02/2020
MICROWAVE GE PEB7226SF1SS Arrived on site to diagnose a microwave that will not always heat. Tested unit and found door switches out of alignment. Reset door switches to proper position and tested unit. Found all is functioning properly at this time
Near Austin, TX 78731
David Z
Job Details: 11/02/2020
DISHWASHER JENN-AIR JDB9800CWS2 "Arrived on site to diagnose dishwasher not cleaning well and making noise. Performed diagnostic and found errors F6E1 slow fill, F6E2 fill valve error, F8E1 slow drain. Found fill valve was letting water trickle in and not filling a full tub. Replaced fill valve which was blocked and full of sediment. Retested and verified unit Is working as designed, with no water leaks.
Near Austin, TX 78734
Brandon
Job Details: 11/02/2020
DISHWASHER UNKNOWN KUDS02FRSS2 "Arrived on site to replace failed valve, after replacing unit tested good.
Near Kingsbury, TX 78638
Noah D
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KRFC302EBS00 "Arrived on site to inspect fridge for not cooling, upon inspection found the compressor running but the lower evap having no frost pattern, checked for functions and found all fans running but no cold air, ordering sealed system. Office to reschedule ; ordrng 1 Tj90sf8404 (ACCESS ) and 1 W10177049 (DRIER ) and 1 W10317014 (EVAP) and 1 W10445422 (COMPRESSOR )"
Near Cedar Park, TX 78613
Jonathan S
Job Details: 11/02/2020
WASHER FRIGIDAIRE FTF530FS0 "Arrived on site for washing machine that did not spin during cycle. Found that the unit would fill and drain but would not spin. Tested pump and found voltage, tested motor and did not find voltage. Went to test door switch and found working as designed. Tested timer and found timer not sending voltage to motor. Replaced timer and unit worked as designed. Call complete."
Near Andice, TX 78628
Jonathan S
Job Details: 11/02/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not releasing steam. Inspected unit and work area. Performed diagnostics mode, no error codes. Measured amp draw at element and found at 7.5 amps. Disassembled door to gain access to vent max motor. Measured resistance at motor at 1.1 k ohm, within range. All operations tested good, no water leaks detected. Spoke with customer on user care guide."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/02/2020
DRYER MAYTAG MEDB835DW4 "Arrived on site for dryer making loud noise and not spinning. Ran normal cycle and found unit working as designed. Disassembled unit to inspect mechanical components. Found no mechanical failures, reassembled and tested unit. Unit working as designed. Call complete."
Near Liberty Hill, TX 78642
Lou
Job Details: 11/02/2020
RANGE AMANA AER6303MFS2 "Arrived on site to install previously diagnosed and ordered part. Due to the main harness shorting at the terminal block and damaging the harness, I removed and replaced the main harness and terminal block and tested. Unit is operating as designed. Job completed."
Near Austin, TX 78729
Kayman
Job Details: 11/02/2020
DRYER WHIRLPOOL WED4850BW0 Arrived onsite for dryer that isn’t dryer all the way or stopping mid cycle. Upon inspection I found a makeshift box vent from the dryer to the wall. I accessed the rear panel and removed the box bent. I found a mass of lint build up in the vent and in the wall. The lint inside the wall outlet was also moist. I took apart the blower housing and removed more lint from inside and cleared any lint around the heating element. I reassembled the unit and tested. The unit is working as designed at this time. I advised the customer to have the vent system changed from the make shift box vent to a aluminum vent hose as well as having her vents for the house cleaned for to clear out the lint optimal drying since they have not been cleaned in a long time Job complete.
Near Lakeway, TX 78734
Brandon
Job Details: 11/02/2020
WINE COOLER KITCHENAID KUWS24RSBS01 "Arrived on site for customer complaint of unit not cooling, found failed defrost timer, I replaced timer, unit tested good. Made customer aware of possible damage to the bi metal.
Near Round Rock, TX 78681
Al
Job Details: 11/02/2020
RANGE WHIRLPOOL WGG555S0BS06 "Arrived on site to install previously ordered part (broil igniter) top oven when the bake igniter was actually required to complete the repair., ordering WP7432P143-60Bake igniter to complete the repair..Broil igniter marked RV needs to be reinstalled and when bake igniter is installed please close out the call .Needs more work .; ordrng 1 WP7432P143-60 (BAKE IGNITER TOP OVEN)"
Near Round Rock, TX 78681
Al
Job Details: 11/02/2020
WASHER WHIRLPOOL WFW8620HW2 Arrived on site and inspected washer.Found the WL sensor plug not installed properly creating the issues.Reassembled the plug and unit tested as designed.No leaks Job complete
Near Austin, TX 78703
Wesley
Job Details: 11/02/2020
REFRIGERATOR JENN-AIR JB36NXFXLE01 Arrived onsite and replaced the LED driver. Lights are still out. Was informed by techline that there are 4 total lights in the circuit. A second light in the freezer that will need to be replaced. Advised techline that voltage is not present at the modules. SR#7729176141 ordering another module for the freezer. Office to reschedule.; ordrng 1 W11462342 (MODULE)
Near Austin, TX 78703
Wesley
Job Details: 11/02/2020
ICE MACHINE WHIRLPOOL KUIO338HSS00 Arrived onsite and was able to verify that unit is not overfilling or causing problems. Advised customer on design and care.
Near Kyle, TX 78640
Richard
Job Details: 11/02/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher not washing properly. During testing found that the water hose going to the dishwasher was crimped not allowing enough water into the dishwasher. Straighten out the water hose and dishwasher tested good and no leaks detected complete
Near Georgetown, TX 78626
Al
Job Details: 11/02/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and inspected washer for previously diagnosed part.Ran diagnostics test mode and found the unit loud scraping after agitation, just before spin.Problem is with the cam, washplate, hub and actuator.Will return with the motor.Office to reschedule the appointment due to parts availability Needs more work ; ordrng 1 W10528947 (HUB COMPLETE WITH CLIP) and 1 W10721967 (CAM) and 1 W10913953 (ACTUATOR ) and 1 W11395618 (CAPACITOR ) and 1 W11397111 (WASHPLATE )"
Near Leander, TX 78641
Lou
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL ED25PWXAN01 "Arrived on site to inspect refrigerator tripping breaker. Upon further inspection, I found the unit is on a GFCI breaker. I tested the defrost and it is operating as designed. When I turned the thermostat off, the unit shut down and when I turned it back on, defrost mode was on. I tested the ice maker as it is leaking water into the ice bin and forming a large block of ice. When the IM filled, water began to leak from the front right corner. I found the IM has a small crack in the tray. I removed and replaced the IM and retested. Unit is operating as designed. No water leaks observed at the end of service, job completed."
Near Leander, TX 78641
Lou
Job Details: 11/02/2020
WASHER MAYTAG MVWB835DW1 "Arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and found the unit leaking at the back left corner from the cold water valve. Once the testing was complete, I lifted the lid and found the lid glass separated from the trim. I titled the unit back and found gearcase oil o the rotor, drain pump and all side panels and found water droplets on the back panel left corner. I raised the top panel and found the valve housing cracked as well as the bezel mount on the left side. I am ordering the gearcase, slider, bezel, lid, and will return with the valve housing. Ordering a CNOTE-AUTHORIZATION for the parts mentioned and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service. Unit left unplugged and water turned off at the wall for safety. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 CNOTE (AUTHORIZATION ) and 1 W10601845 (bezel) and 1 W10734521 (sl
Near Austin, TX 78705
Luis
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Arrived on site for a defective fan motor. Installed a new fan motor powered unit on fan powered on.
Near Austin, TX 78751
Matthew
Job Details: 11/02/2020
OVEN WHIRLPOOL AGR5330BAS3 "Arrived onsite for range oven not working. Pulled unit to inspect and found gas safety valve was off. Adjusted valve, tested unit to 350 and unit is functioning properly. Job complete."
Near Red Rock, TX 78662
Noah D
Job Details: 11/02/2020
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Arrived on site to inspect refrigerator or scrambled UI, Upon inspection found the front panel scrambled and bad display being shown replaced user interface board and display returned. Customer had fridge on GFI with multiple appliances, instructed customer on proper fridge breaker Amperage. Complete"
Near Leander, TX 78641
Lou
Job Details: 11/02/2020
RANGE WHIRLPOOL WEG745H0FS1 "Arrived on site to install previously diagnosed and ordered part. Due to the switch membrane failure, I removed and replaced the membrane and when I went to reinstall it, I found the keypad ribbon was torn. I advised the customer of my findings and will have to order and reschedule. Ordering the keypad ribbon/harness and CNOTE-LSO PER CUSTOMER REQUEST. Scheduled return service . ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W11025616 (harns-wire)"
Near Austin, TX 78702
Leonardo
Job Details: 11/02/2020
RANGE KITCHENAID KSGG700ESS1 Arrived on site to replace trim. Replaced trim test unit and unit test good job complete.
Near Austin, TX 78731
Luis
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03 Arrived on site for no ice. Removed base grill disconnected fill tube no air flow through fill tube diagnosed a frozen fill tube will need to order updated fill tube assembly; ordrng 1 W10816480 (FITTING FILL TUBE)
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/02/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site burner not igniting. Customer stated the burner was working at this point. No services required. Customer did state when it wasn’t working it would never spark. If problem begins happening again, we will need to return with a switch harness and module. Call complete."
Near Buda, TX 78610
Kevin
Job Details: 11/02/2020
RANGE WHIRLPOOL WFG530S0ES0 "Arrived on site and inspected range and found bake burner is not igniting, after replacement oven is heating properly. Took one picture, job complete"
Near Round Rock, TX 78664
Kayman
Job Details: 11/02/2020
WASHER MAYTAG MHW3505FW1 Arrived onsite for control panel freaking out intermittently. Upon inspection I found the unit operating as designed. I ran a quick auto diagnostics cycle and found all functions working properly. Due to the issues described I recommended replacing the console.
Near Andice, TX 78628
James
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and tested operation. Found E5 error. Verified proper temps in ice maker housing. Installed new ice maker and tested. Unit tests good. Job complete
Near Austin, TX 78737
Kevin
Job Details: 11/02/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected washer and found long fill error code, removed water lines and found no cold water flow from source. Homeowner found issue and turned water back on, hot water heater was replaced recently and water to source was not turned back on. Ran a calibration cycle and confirmed washer is operating normally, job complete."
Near Leander, TX 78641
Jonathan S
Job Details: 11/02/2020
DISHWASHER MAYTAG MDB4949SHZ1
Near Holland, TX 76534
Jonathan M
Job Details: 11/02/2020
WASHER WHIRLPOOL MVWC565FW0
Near Dale, TX 78616
Noah D
Job Details: 11/02/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site to inspect dryer, upon inspection found no power to front console, 240 V at outlet, no lights on control board, replaced control board and all functions returned. Complete"
Near Austin, TX 78752
Matthew
Job Details: 11/02/2020
RANGE WHIRLPOOL WFE320M0EW2 Arrived onsite for range oven not working. Pulled unit to access back panel and found unit not connected properly. Connection is unsafe. Not wired correctly and breaker is inaccessible. Customer will need to contact an electrician for proper connection. Job complete.
Near Cedar Park, TX 78613
Kayman
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL MSD2550VES00 Arrived onsite for refrigerator with loss of cooling in the RC. Upon inspection I found the RC at around 40*F I found that a box of food was blocking the damper in the RC and there were many items pushed against the back wall of the RC. I explained that this could be the cause of the loss of cool. I accessed the FC evaporator and found a good and complete frost pattern. I did not see any evidence of a defrost issue or anything else out of the ordinary. I advised the customer on repositioning some of the food items in the RC and asked them to monitor the unit and let us know if they still experience cooling issues after moving stuff around. Job complete.
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2020
WASHER WHIRLPOOL WTW4800BQ1 "Arrived on site to install previously diagnosed and ordered part. Due to the unit not dispensing warm water, I removed and replaced the main control and calibrated and tested. Unit operated as designed. C No water leaks observed during service, job completed."
Near Austin, TX 78728
Scott
Job Details: 11/02/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for touch pad not responding . Found screen frozen . Did a hard power rest at breaker . Controls rest . Ran diagnostic all checked good ,no stored error codes . Also recommended to customer to get unit set up on WiFi , gave them the WiFi team number if needed . Job complete ."
Near Austin, TX 78757
Wesley
Job Details: 11/02/2020
REFRIGERATOR GE PFE28KSKJSS Arrived onsite for cooling and found compressor failing. Call complete. ; ordrng 1 WR87X23410 (egd60 compressor kit)
Near Pflugerville, TX 78660
David S
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived on site for sealed system repair. I gained access to the dryer and compressor. When I punctured the dryer I found 60 psi in the system which is normal. When I plugged the unit in, the system would not build pressure. The compressor will need to be replaced. I removed the compressor and dryer. I installed a non uV dryer and a new compressor with an access valve. I pulled a 30 inch vacuum and monitored the gauges. I found no leaks in the system. I put a measured charge of 4.5oz of r134 into the system and powered the unit on. I monitored pressures and found them building appropriately. The unit is operating as designed. Job complete. The customer will call within a couple of days after the unit has cooled down properly to order the doors and handle. We will reschedule a return visit when we have an eta on the doors handle and bin. ; ordrng 1 W10887800 (bin-cntlvr)"
Near Georgetown, TX 78628
Lou
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect refrigerator showing PO, interior lights not working, and ice maker not working. Upon further inspection, I found the ice maker had made ice, the FC light was out as were the four side lights in the RC section. I tested voltage at the power control and got 122V at the P1 connector. When I tested VDC at the P2 connector, I got 20VDC from P2-2 to P2-5 and 5VDC from P2-3 to P2-6 and both should be a constant 14VDC. Using a module from my van stock (W10695459 ), I removed and replaced the FC light and tested and all lights are functioning properly. for the FC module and power board . I am ordering the power board and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10830278 (cntrl-elec-POWER)"
Near Pflugerville, TX 78660
David S
Job Details: 11/02/2020
WASHER WHIRLPOOL MVWB880BW0 Arrived on site for washer not spinning. I inspected the unit and work area. I found error code f51. I manually activated the spin and agitation and found both not working properly. I inspected the rotor stator and found the rotor bolt backing out. I removed the rotor bolt and applied new lok tight. I retested the unit and it is now working as designed.
Near Kyle, TX 78640
Richard
Job Details: 11/02/2020
REFRIGERATOR FRIGIDAIRE DFHS2313MFKA Arrived onsite for the bin broken. Dropped off door bin to customer. Complete
Near Cedar Park, TX 78613
Jonathan S
Job Details: 11/02/2020
REFRIGERATOR KENMORE 106.5118311 "Arrived on site for refrigerator having ice buildup in RC. Inspected unit and work area. Found RC evaporator frozen and ice separating panel from evaporator. Performed diagnostics mode and tested defrost operation. Found control reading thermistor. Unplugged thermistor from control and measured resistances and found within range. Removed ice buildup to gain access to FC evaporator. Found thermistor starting to show signs of corrosion. Recommend to replace thermistor as well. Found RC drain line clogged to. Removed failed thermistor and installed new. Gained access to drain line and cleared. Installed fan scroll. Performed diagnostics mode and tested operation. All tested good, no water leaks detected.
Near Georgetown, TX 78628
Lou
Job Details: 11/02/2020
REFRIGERATOR MAYTAG MSD2578VEM00 "Arrived on site to inspect refrigerator leaking water. Upon further inspection, I found where water had leaked at the back left corner of the unit. I removed the front toeplate and inspected the water lines under the unit and found water on the outside of the lines at the back inlet valve. I pulled the unit out and removed the back cover and found that the inlet valve assembly was leaking at the line going to the filter housing and at the water line going to the ice maker. I am ordering the inlet valve assembly and office to schedule return service due to part being OOS. Water source was turned off at the wall for safety. ; ordrng 1 WP2321753 (valve-inlt)"
Near Uhland, TX 78640
Leonardo
Job Details: 11/02/2020
RANGE WHIRLPOOL WFE525S0JB0 Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.
Near Austin, TX 78728
Scott
Job Details: 11/02/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for non responsive touch pad . Ran diagnostics and got UI error code . Customer is connected to WiFi . UI a would respond about 50% of touch commands . Ordering UI . Please call to set visit ; ordrng 1 W11296171 (console)
Near Cedar Park, TX 78613
Kayman
Job Details: 11/02/2020
RANGE KITCHENAID KSGG700ESS1 Arrived onsite for range with bake and broil elements not igniting. Upon inspection I found the bake and broil element discolored and warping away from the manifold. I replaced both spark ignitors and tested the unit. The unit is working as designed at this time and no gas leaks were detected during time of service. Job complete.
Near Austin, TX 78759
Wesley
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived onsite and replaced UI. Deli control now has a display indicator, but does not cycle on the select. Temperatures are good. Advised customer on findings. Ordering deli control again. Office to reschedule. ; ordrng 1 WPW10677118 (cntrl-elec)"