Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8722 customer reviews

David  Z.

David Z.

VENTHOOD KITCHENAID KVIB606DSS1 Arrived on site to install blower assembly to resolve broken wheel in blower.Replaced blower and retested. All is working as designed. Call complete.

Near Spicewood Pkwy, Austin, TX 78750
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for previous diagnosed parts. Replaced parts. Tested system. Everything works as designed. Job complete.

Near FlyCatcher Cove, , TX 78612
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KDPM604KBS0 Arrived onsite and reisnatalled upper rack spinner no parts. Unit is now operating as designed. Advised customer on repair

Near Calistoga Way, Austin, TX 78732
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRSC703HPS00 Drop off part to customer

Near Julian Alps, Austin, TX 78738
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site to install previous diagnosed parts. I removed the failed ice maker and replaced new. I reassembled the unit and turning the cooling back on. As soon as cooling I was turned in the ice maker harvested and filled with water. No water leaks detected. Job complete.

Near Lazy River Bend, Cedar Park, TX 78613
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIX335HPS00 "Arrived onsite and replaced control and UI together. Replaced wiring harness. Unit is now operating as designed. Advised customer on repair, all checks good."

Near River Pl Blvd, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for cooling complaint. Found fresh food evaporator incased in ice diagnosed unit will need a defrost thermistor,wall thermistor and fan assembly. ; ordrng 1 W10316760 (THERMISTOR ) and 1 W11098695 (FAN SCROLL)"

Near Valley Spring Rd, Austin, TX 78746
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite and found unit operating as designed. Tested temp and found all operating within range. Calibrated to customer preference. Following behind an inspection flag.

Near Cessida St, Austin, TX 78728
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GX5FHDXVY09 Arrived on job for complaints of leaking. Found drain blockage. In block drain and test.

Near Clear Springs Hollow, Buda, TX 78610
Lou S.

Lou S.

COOKTOP KITCHENAID WCG97US6DS00 "Arrived on site to inspect cooktop flames. Upon further inspection, customer advised that their inspector advised them that the cooktop flames weren’t at proper heights on high/medium/low. I tested the burners and all but the middle burner needed to be adjusted. I adjusted the flames and retested and demonstrated to the customer. No gas leaks detected during service, job completed."

Near Vista Heights Dr, Leander, TX 78641
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer door gasket and door hard to close. Upon further inspection, I found the door gasket badly torn in the lower left corner and the door was hard to close, but it was sealing good. I attempted to remove the gasket, but due to it being difficult to remove and leaving old glue residue on the door, I am ordering the inner door and a strike and will return with prescreened parts. Office to schedule return service due to OOS parts. No lint observed during service.; ordrng 1 W11429589 (STRIKE) and 1 WPW10463967 (door)"

Near Michaelis Dr, Leander, TX 78641
Scott  M.

Scott M.

WASHER MAYTAG MFW9700SQ1 "Arrived on site for low water error code ran diagnostics , found poor water flow and unit kick itself out of diagnostics . Will need water valve . No water leaks detected . Call to set return

Near Muldoon Dr, Austin, TX 78729
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to diagnose one refrigerator not dispensing water. Customer also informed me they had tried troubleshooting with disconnecting the deli control, and that when this originally happened lights were out in unit too. Performed diagnostics. Tried dispenser with and without deli control plugged in. Got no voltage at valve. Checked control and found no voltage going when dispenser is on. Replaced Hv control and retested. Unit is nice dispensing water and working as designed. Advised they also need a new deli control board since theirs has no lights and isn’t responding. All is now working as designed. Call complete."

Near Falcata Cove, Austin, TX 78750
Al R.

Al R.

REFRIGERATOR GE GFE28GMKLES Arrived to inspect French door refrigerator with door switch lighting issues.Confirmed the complaint and found the WR23X29170 door switches will be needed to complete the repairNeeds more work.; ordrng 1 CNOTE (D2C IF POSSIBLE ) and 2 WR23X29170 (FRESH FOOD DOOR LIGHT SWITCHES PAIR)s

Near FM 580, Kempner, TX 76539
David  Z.

David Z.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to diagnose wall oven that had an unresponsive console. On arrival I saw that the center touch screen works, but the outer buttons do not. Per previous conversation with whirlpool tech line, they wanted us to power cycle and connect to WiFi. I was able to power cycle unit from breaker box. Assisted customer in setting up the unit with WiFi to update. Tested unit and everything is working now. Tech line preference was to test this first since the issue is usually software based and not hardware, before replacing console. All is working as designed and connected to WiFi. Call complete."

Near Betulla Dr, Austin, TX 78717
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site to inspect dishwasher not draining. Upon further inspection, I found that the previous tech installed and drain pump and control. I placed the unit in diagnostics showing error code F8E4. Cleared the code and continued with testing. The unit operated as designed but failed to drain. I tested voltage from the control and got none. Removed and replaced the control and retested and still does not drain. Tested the drain pump and it failed. Removed and replaced the drain pump and retested and it continues to not drain. I tested continuity in the harness and found the P5-4 connection open. I traced the wiring and found the harness inside the door. I spliced the wiring and reconnected and tested and the unit is operating properly. While testing, the drain hose where it connects from check valve hose to 6ft hose blew out and leaked water. Customer advised that a plumber had rerouted the drain hose and must’ve not reconnected correctly. I reco

Near Schefer St, Leander, TX 78641
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for ice maker frosting over. I inspected the unit and work area. I gained access to the ice maker and found it frosted over. I put the ic maker through a harvest cycled, and found it operating as designed. I inspected the gasket and door, I found the inner door panel is separating cause it the gasket to no seal properly allowing the freezer to pull in warm area. The customer is moving out of stated before we can receive a new door to repair the unit. They will need a black stainless door LW11038917, and black freezer gasket WPW10249913 to complete the repair. I spoke with the customer about contacting whirlpool to initiate the repair for the new address they are moving to. Job complete. No water leaks detected."

Near Camargo Ct, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FFCD2413UW3A "Arrived on site to test unit not working. Tested unit and found bad control board, unit was stuck in drain mode and would not signal to start wash cycle. Replaced control board, tested unit and unit functions correctly. no leaks present at this time. Job complete."

Near Greentree Ln, Austin, TX 78745
Robert J.

Robert J.

COOKTOP KITCHENAID KGCU463VSS01 "Arrived to replace burner head. Tested unit, unit operated normal."

Near Hazelnut Ct, Driftwood, TX 78619
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF550SAHS0 Arrived on site to replace damaged panel. Opened parts box and panel was damaged on the right side. Need to reorder panel W11230548. Office to reschedule.; ordrng 1 W11230548 (PANEL)

Near San Antonio St, Austin, TX 78705
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300EBS00 "Arrived o site for cooling complaint. Found freezer door not fully closing due to tracks,adjusted tracks as gear shaft tested door operation good,checked door seal good."

Near E 4th St, Austin, TX 78702
Al R.

Al R.

REFRIGERATOR GE GSS25LSLLCSS Arrived to inspect side by side refrigerator not dispensing water or making ice.Confirmed the complaint and found the valve was defective.Removed and replaced it.Reassembled and unit tested as designed to customers satisfaction.All water lines were dry at the time of service.Job complete.

Near Lampasas, TX 76550
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for damaged door installed new door

Near San Antonio St, Austin, TX 78705
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site to install previous diagnosed parts. I removed the evap harness with the broken clips and installed new. I secured the thermistor to the evap with foil tape and a zip tie. Job complete now water leaks detected.

Near Bassano Dr, Round Rock, TX 78665
Richard P.

Richard P.

RANGE GE C2S900P4M1W2 Arrived onsite for the oven shutting off during preheating. Replaced fan that was ordered and it tested fine . Complete

Near W Prairie Lea St, Lockhart, TX 78644
Jacob S.

Jacob S.

DRYER MAYTAG MEDB855DC4 Arrived onsite for unit making noise when drying. Saw that rear seal on drum had ripped apart. Replaced rear seal on drum. Also found that a wheel was broken. Replaced wheel. Tested unit. Unit test good. No issues at this time. Job complete

Near Thoroughbred Dr, Austin, TX 78748
Eman J.

Eman J.

WASHER MAYTAG MVWB835DC3 "Arrived onsite for not draining. Tested system. Found control faulty. Replaced control. Tested system. Now getting F7E5 error code. Ordering gearcase W10811956, stator W10915700, lower harness W11409746; ordrng 1 W10811956 (GEAR CASE) and 1 W10915700 (stator) and 1 W11409746 (LOWER HARNESS)"

Near TX-150 Loop, Bastrop, TX 78602
Lou S.

Lou S.

RANGE JENN-AIR JGCP436HL00 "Arrived on site to install previously diagnosed and ordered part(s). Due to the back middle burner failure, I removed and replaced the burner head and tested the ignitor only. The ignitor is arcing correctly, but could not completely test the unit due to the gas being turned off to the home. No gas leaks detected during service, job completed."

Near Umbrella Sky, Liberty Hill, TX 78642
Brandon C.

Brandon C.

RANGE WHIRLPOOL KGCU467VSS02 "Arrived on site for customer complaint of some of the burners not simmering, found valves need adjusting, found two techs needed to lift out and builder needs to remove caulking around unit to make accessible. ; ordrng 1 CNOTE (2 TECHS) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Baldovino Skyway, Lakeway, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBSD606ESS01 "Arrived on site for customer complaint of unit not powering on, found power switch had failed, ordering power switch and bringing back control. ; ordrng 1 WP2266802 (switch)"

Near Cutlass, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site for refrigerator not cooling. Inspected unit and work area. Measured temperature in FC at 0° and RC at 51°. Performed diagnostics mode and tested damper control, RC thermistor and defrost circuit. Found S for short in defrost circuit. Inspected evaporator and found ice buildup on complete evap. Removed control and checked defrost circuit at J1 pin 1 & 3, found opened. On return after installing defrost sensor will need to place sensor in ice water and test control voltage to defrost circuit. ; ordrng 1 SEENOTE (REQ 1ST AM) and 1 WPW10290745 (DEFROST HARNESS )"

Near Pecan Branch, Florence, TX 76527
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FC3 "F7E9, locked rotor, F0E2 oversuds, F9E2 water ring detected, F0E4 spin limited by water temperature, F2E1 UI stuck button. Inspected gearcase and found it is beginning to leak oil. Attempted to remove agitator with impact and found it is seized. Agitator will need to be broken off to correct issue, Will need to bring back agitator, hub, stator, and basket to correct problem. ; ordrng 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11161960 (AGITATOR ) and 1 W11195971 (STATOR)"

Near Triumph Rd, Buda, TX 78610
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WGE745C0FS01 Arrived on site for range they had a lower oven not heating properly upon arrival I put the oven at the diagnostics and cannot find any error codes or any shorts or hardware that was stuck open. I’ll check continuity to both baking elements for both ovens as well as both broil element and both convection baking element and found all of them had continuity and working great I checked power coming from the main control to all elements and the control board is giving the full 240 V I retested the lower oven and everything is working as designed. No other issues found with Oven call complete.

Near Conchillos Dr, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KFIS29BBMS02 "Arrived on site for refrigerator ice maker having slow production. Measured temperature in ice maker container at 14°. Checked ice maker error codes and found E5, was same error n recent service. Tested Ice box thermistor passed . Advanced ice maker cycle and it dropped ice. Ran fill cycle and it filled . Checked ice maker fan and ice level sensor, all passed. Called Whirlpool tech support and spoke with Justin. Went over previous work and checked water pressure through dispenser. He stated that unit can take 3 to 4 days to fill ice bin without opening doors. Found no issues at time of service. Turned max ice back on for customer. All tested good, no water leaks detected."

Near Tuscany Way, Georgetown, TX 78633
David S.

David S.

WINE COOLER KITCHENAID KUBR204ESB00 "Arrived on site for wine cooler making a noise. I inspected the unit and work area. I removed the evap cover and inspected the fans, cover and evap. According to the parts breakdown there should be a third piece to the evap cover, that seems to be missing causing an air leak. I am ordering the evap cover, 2 fans, and the base W10802014.; ordrng 1 W10802010 (cover-evap) and 1 W10802014 (base-cabnt)"

Near Pflugerville, TX 78660
Jonathan M.

Jonathan M.

OVEN KITCHENAID KOSE500ESS02 "Arrived on site for oven that would not turn on or display. Inspected unit and work area. Remove consul and tested voltage going to the control panel. Found 14 V DC going to the control panel. Tested voltage going to the control and proper voltage.. Replaced control panel and tested unit. Unit is working as designed.

Near Rancho Lorena Dr, Lorena, TX 76655
Eman J.

Eman J.

WASHER GE GTW485ASJ0WS

Near E Boyce St, Manor, TX 78653
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for washer with an F5 E3 error code. Inspected unit and work area. Placed unit in service diagnostics and found an F5 E3 ( lid lock will not unlock), F7 E0 (loss of power), F5 E2 (lid lock will not lock or lid lock failure), F2 E1 )0(UI stuck hey), and F6 E2 (UI cannot hear ACU) error codes. Quoted customer for lid lock assembly due to issues with the unit thinking it could not unlock. Customer agreed to repair. Replaced lid lock assembly and tested unit. Unit would lock the lid when in normal use but would not unlock in service diagnostics. Replaced control and tested unit. Unit is working as designed. Call complete."

Near Richland Dr, Waco, TX 76710
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for ice build up in freezer. Found gaps between liner and cabinet,added adhesive to gaps,checked freezer door seal good."

Near Foxton Cove, Austin, TX 78748
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4955HW1 Arrived on site for washer knob issues. Tested and inspected unit and found cracked knob. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Upper Elgin River Rd, Elgin, TX 78621
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for freezer not sealing properly properly. Found some condensation on bottom of gasket . Ordering fez gasket and rtv. No water leaks detected at time of service . Call to set return . ; ordrng 1 RTVWHITE and 1 W11030682 (gasket-dor)

Near W St Johns Ave, Austin, TX 78752
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBFC42FTS02 Arrived to install mullion and slide. Installed mullion but had to order proper slide.; ordrng 1 2309230 (clip) and 1 2309231 (clip)

Near Desert Forest Ct, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN GE JT952SK4SS Arrived on site to test unit for lower oven unit broiler broken. Will order new broiler WB44T10043 .; ordrng 1 WB44T10043 (BROILER ELEMENT )

Near Crandall Rd, Austin, TX 78739
Paul R.

Paul R.

MICROWAVE WHIRLPOOL MH1150XMB0 Arrived onsite for a microwave making a popping noise when started and there is a crack in the door. I found the outer door trim cracked. I tested the door for RF leakage and found the door sealing correctly. I explained to the customer that the door is cosmetic and it would not be covered under AHS. I could see thru the grill that something on the HV side if the unit is shorting out when the unit is first started. I suspect a cracked diode but I can’t get the unit down. The unit is hanging up on the left side and the wall bracket is floating on the left side. Will need a second man to remove the unit from the wall. Ordering 2nd man and office to RS. I also explained to Ms that a waiver would need to be signed before we would remove the unit from the wall because of how the bracket is floating behind a tile backsplash. Ms agreed to sign it when we return.; saved tckt

Near Staghorn Dr, Lago Vista, TX 78645
Paul R.

Paul R.

REFRIGERATOR LG LMXS30746S/01 "Arrived onsite for a refrigerator to possibly replace sealed system components. After talking with the customer I found out the original service call was placed because they were having ice/dispenser issues. Ms stated the company that came out changed the main control and that’s when the unit stopped cooling correctly. Ordering parts autho & EBR84433501 PCB ASSEMBLY,MAIN. .; ordrng 1 EBR84433501 (PCB ASSEMBLY, MAIN)"

Near Kelly Dr, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR MAYTAG MRT118FFFH04 "Arrived on site for no cool. Diagnosed refrigerant leak in system,removed evaporator installed a new evaporator found broken cap tube inside of liner

Near E Howard Ln, Austin, TX 78753
Leonardo C.

Leonardo C.

OVEN KITCHENAID KODE500ESS04 "Arrived on site to test unit for rattling noise. Will need to replace convection fans, cooling fans, and baffle convection. Office to reschedule. 2 hr job.; ordrng 1 2HRJOB (2 HR JOB) and 2 W11234761 (BAFFL CONV)s"

Near Farm to Market Rd 1826, Austin, TX 78737
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site ,replaced fresh food door . No water leaks detected at time of service. Job complete ."

Near N Lamar Blvd, Austin, TX 78752
Scott  M.

Scott M.

OVEN WHIRLPOOL WFE510S0HS1 Arrived on site for range being dead . Found harness at terminal block had burned .ordering harness . Call to set return .; ordrng 1 W11171889 (harns-wire)

Near Leatherback Ln, Austin, TX 78729
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WMH31017HS4 Arrived onsite for refrigerator and freezer door damage. Tested system. Found freezer and refrigerator door damaged. Replaced freezer and refrigerator doors. Tested system. Everything works as designed. Job complete.

Near N Lamar Blvd, Austin, TX 78752
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived n site for no cool. Pierced low side pressure reading -20 diagnosed leak in the sealed system. Replaced evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good,checked both compartments for traces of dye no dye found."

Near Kelly Smith Ln, Buda, TX 78610
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for oven door that was not shutting properly and causing too much heat to escape. Upon further inspection I found that the door hinges are both bad as well as the door sealer on the oven ; ordrng 2 W10857234 (hinge-door)s

Near Staton St, Georgetown, TX 78626
Eman J.

Eman J.

MICROWAVE AMANA AMV2307PFB3 Arrived onsite for microwave with error codes. Tested system. Found control faulty. Replaced control. Tested system. Everything works as designed. Job complete.

Near Austin, TX 78725
David S.

David S.

REFRIGERATOR GE PYE22PSHJSS "Arrived on site for fresh food fan making a noise and food freezing in th fresh food section. I inspected the unit and work area. I spoke with the customer about previous repairs for this unit. He stated the previous company had or easy replaced the air duct, evap fan, and control multiple times. Customer also stated that the last time they were out they cut the drain tub drain o prevent any restrictions. I gained access to the drain tube and found the previous company had cut the drain tube check valve complete.y out of the drain tube, allow warm air to be pulled into the fresh food evaporator causing the ice and condensation build up around the evap fan. I am ordering a new drain tube check valve assembly WR02X28554 to complete the repair. ordrng 1 WR02X28554 (drain tube and valve)"

Near Cole Valley Ln, Round Rock, TX 78681
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF510PAYB6 Arrived onsite for unit not heating. Customer replaced with a heating element. How ever heating element was not the correct one. Replaced heating element. Tested unit. Unit test good. No issues at this time. Job complete.

Near Webberville Rd, Austin, TX 78702
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for refrigerator having frost buildup in freezer. Inspected unit and work area. Found bottom of door gasket not sealing (see SD-Pic). Found when using child prof door lock it was pushing bottom of door out (see SD-QuickPic). Removed door and heated gasket to reshape. Removed ice from FC and installed door. Found gasket rubbing toe plate. Raised door to correct. Recommend to install child lock on center instead of top. All tested good, no water leaks leaks detected during service."

Near Legend Hill Dr, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER WHIRLPOOL DU915PWKB0 Arrived onsite for a dishwasher that works intermittently. I questioned ms about the complaint that was dispatched for the dishwasher and she stated that the unit had not filled during a cycle and when she opened the door it was very hot and the detergent pod was not dissolved. Ms also stated the detergent door will not open. I tested the unit and found everything working as designed except the detergent door. I found three pieces of a wine glass down at the filter of the pump. I explained to JS that I suspect a piece of the glass had gotten under the float when the problem first happened. I found the detergent door spring had come loose. I reinstalled the spring and tested the machine. The door worked properly.

Near Staghorn Dr, Lago Vista, TX 78645
Andy  B.

Andy B.

DISHWASHER GE GDF620HSJ2SS

Near Kimbro St, Taylor, TX 76574
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Arrived on site for refrigerator that still not making ice. Inspected unit and work area. Placed unit in service diagnostics and tested the thermistors and ice level sensor. All checked good. Removed icemaker cover and tested voltage going to the icemaker. Found no voltage. Checked icemaker connector in the door and found the icemaker harness pulled out from the connector pins. Reconnected pans and tested it. Unit still had 5-20 V. Removed toe plate and removed ice maker door harness. Tested voltage going to the icemaker from underneath and found 122.6 V going to the icemaker. Connected door harness on two female harness from the control and tested voltage again up on the top connector where the icemaker harness attaches. Tested voltage with the door switch is closed and the ice bin inside the ice door. Found on 32.9 V at the connectors with the door switches engaged. Unit will need new left-hand door including the harness for full repair. Ordering d

Near N Buccaneer Ln, Belton, TX 76513
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived onsite for refrigerator frosting. Tested system. Found ball of ice behind ice maker. Ordering sealer gum 212643, gasket WPW10280988, gasket WPW10320706, and adapter WPW10635022; ordrng 1 212643 (sealer-gum) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter)"

Near Florencia Ln, Austin, TX 78724
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site for dryer that is not turning on. Unit and work area. Found unit turning on but would not start a cycle. Tested voltage at the wall and found 120 V going between L1 and neutral and L2 and neutral. However, when going from L1 to L2, only found 200 V. Placed unit in service diagnostics and found an F4 E4 (L2 voltage problem) and F2 E1 (UI stuck key) error codes. I called Techline and spoke to Dustin SR# 7728275905. He had me test several components including the door switch, motor, and thermal fuse. Found thermal fuse bad. Found excessive lint buildup in the blower wheel housing causing this issue. Dustin advised that with the voltage, the unit would not heat the way it should and still could throw an L2 code. He advised to get the unit on a regular 240 V outlet and unit should work as designed. Replaced thermal fuse and tested unit. Unit started and heated. Unit is working as designed. Call complete."

Near S Fort Hood St, Killeen, TX 76542
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived for leak unable to duplicate leak.

Near Ringtail Stream Dr, Lakeway, TX 78738
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer timer not advancing. Performed diagnostics and tested incoming voltage. Found within range. Tested timer and found failed timer. Removed timer and installed new. Tested unit. All tested good.

Near Yaupon Grove Ln, Leander, TX 78641
Andy  B.

Andy B.

DRYER WHIRLPOOL NED4655EW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Sloan St, Taylor, TX 76574
Noah D.

Noah D.

RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site to inspect oven for not heating correctly, replaced control after testing element continuity,no problems found after replacing control. Complete"

Near Mistflower, New Braunfels, TX 78130
Al R.

Al R.

DRYER MAYTAG MED9700SB0 "Arrived to inspect dryer making a loud screeching noise.Confirmed the complaint and found the idler pulley is defective, causing the noises.Found massive lint buildup inside the unit contributing to the issues.Also found approximately $5.00 in coins inside the unit.Ordering authorization and pulley and repair kit; ordrng 1 279640 (PULLEY IDR ) and 1 CNOTE (RESEARCH FOR DRYER REPAIR KIT )"

Near Tecovas Springs Ct, Killeen, TX 76549
Brandon C.

Brandon C.

COOKTOP JENN-AIR JED3430WB00 "Arrived on site to replace broken cooktop, after replacing, I showed customer everything was working as designed, unit tested good."

Near Lonesome Loop, Blanco, TX 78606
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01

Near Rimrock Ct, Lago Vista, TX 78645
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived onsite for a refrigerator leaking water and ice forming around the bottom of the ice bucket. I found the ice maker mild completely full of ice. I found the bucket frozen in a sheet of ice. I defrosted the ice and removed the bucket. I ran service test 56 and got a E2 motor lost position error. I ran service test 57 and found the motor stopping prematurely. Ran service test 45 after getting the ice out of the mold and the unit filled correctly, timed out at 7 seconds, and didn’t leak from the ice door. I replaced the ice maker and ran test 57 and 45 again. The ice maker is working as designed. Call complete."

Near Rimrock Ct, Lago Vista, TX 78645
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS "Arrived on site to install previously diagnosed and ordered part(s). Due to the inverter board failure, I removed and replaced the inverter board and tested. Unit is operating as designed. Placed unit back in its space and retested and unit continues to operate as designed. Job completed."

Near Holiday Creek Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to replace panel. Replaced front panel test unit and unit test good job complete.

Near S 1st St, Austin, TX 78704
Richard P.

Richard P.

RANGE KITCHENAID KESH307HBS4 Arrived onsite for the oven range shutting down during baking. During testing found that the main control and blower fan will need to be replaced. Complete

Near Westview Dr, Canyon Lake, TX 78133
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Arrived on site to inspect refrigerator ice bin with frozen ice on the outside and ice clumped in the bin. Upon further inspection, I t built up on the outside of the bin in between the ice door and bin. Also found a small amount of frost built up underneath the bin. Once I removed the bin, I found a small amount of ice on the ice chute plate. I removed the ice chute plate and found the chute gasket badly torn. Using a permagum, I placed a head of permagum around the plate chute and put the plate back into place. The plate made a tight seal in the chute. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Da Vinci Trail, Leander, TX 78641
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived onsite for unit not heating. Checked unit. Found customer had a black mat covering the the very bottom surface of the oven. Causing unit not heat correctly. Took out black mat. Tested unit to 350 degrees. Called Techline to report findings. Got SR#7728282212. No issues at this time. Job complete

Near Yellowbark St, Hays, TX 78610
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install previous diagnosed parts. I gained access to the freezer light module and I replaced new. I reassembled the unit and tested the lights. All lights are working. No water leaks detected. Job complete.

Near Falkirk Dr, Round Rock, TX 78681
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSSS42QTX00 "Arrived on site to diagnose refrigerator with RC above temp. Temped RC at 43, FC and -9. Found items obstructing the air baffle vent causing air to stay in the upper area of RC. Advised customer that with that vent blocked air can’t circulate and freezer is overworking. Instructed to move items forward on shelves and see if airflow improves, if it does not we will likely need thermistors due to readings being off. Ordering thermistors to resolve issue if it doesn’t cool off on its own. ; ordrng 1 WP2188820 (temp sensor) and 1 WP2306010 (thermistor) and 1 WPW10169528 (diffuser)"

Near Highlander St, Lakeway, TX 78734
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WDF520PADM7 Arrived onsite and found bad heater.unit is now operating as designed.

Near Westfield Dr, Austin, TX 78731
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for the refrigerator ice maker not making ice. During testing found that the shut off arm was stuck in the off position. Adjusted shut off arm and ice maker tested fine and filled with water. Complete

Near Cypress Hills Rd, San Marcos, TX 78666
Paul R.

Paul R.

WASHER MAYTAG MHW6630HW0 Arrived onsite for a washer to replace previous diagnosed parts. I found the new dispenser broken in the box. I showed the customer and explained the dispenser will need to be reordered. Ordering W11316600 dispenser and sending routing a message to RS. 0 in stock part.; ordrng 1 W11316600 (drawer)

Near Twisting Trail, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site for no lights in freezer and and upper portion of fresh food. Diagnosed a defective led module replaced freezer and upper leds powered unit on all leds working as designed.

Near Texas Wildlife Trail, Austin, TX 78735
Jonathan M.

Jonathan M.

RANGE UNKNOWN RGV2366LN Arrived onsite for a range that I making “popping noises”. Inspected unit and work area. Customer showed his proof of purchase showing it was in warranty. Turned unit on and ran unit through a bake cycle at 375 degrees. Ran unit for 35 minutes and found only popping noises to be thermal expansion from the liner and the racks. Unit appears to be working as designed and no abnormal sounds have been found while testing. No need to collect due to in warranty status. Call complete.

Near Rodeo Cir, Harker Heights, TX 76548
Noah D.

Noah D.

COOKTOP WHIRLPOOL W5CE3024XB00 "Arrived on site to inspect range for not simmering, only high heat, upon inspection found that the right front switch was shorting and causing simmer issues, replaced switch and retested. All problems solved, complete"

Near Sun Stone Pl, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite for the refrigerator UI not working properly. Installed new UI and it tested good. Ice maker is making good ice and all functions tested good complete

Near Hopping Peach Cv, San Marcos, TX 78666
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for unit dripping. Looked at unit. Found that red water hose running to the valve is leaking water from the hose it self and not the valve or fitting. Turned off water valve for the customer.

Near Frida Bend, Austin, TX 78744
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW4 "Arrived on site and found customer says UI has been unresponsive to power on and start a load, began and canceled a wash 3 times, couldn’t duplicate problem. Requested customer began load and she did not hold start button only tapped it. Requested that she leave finger on start button until it started and it did. Ran test 51 and it completed properly, ran calibration 52 and it completed properly. Replaced lid latch as cycle will not start if it is failing/failed. Request to the customer continue to monitor washer, no water leaks from connections at time of service, job complete"

Near Barton Creek Blvd, Austin, TX 78735
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite and tested unit for fill issue. No errors. Calibrated to reset tolerances. Found valves flowing properly. All checks good. Advised customer on use and care. Advised on efficiency design.

Near Valburn Dr, Austin, TX 78731
Richard P.

Richard P.

DRYER WHIRLPOOL WED7500GC0 Arrived onsite for the dryer not heating. During testing found that the heating element is heating to manufactures specs. All functions are working to manufacture specs. No parts were needed. Complete

Near Westin Hls, New Braunfels, TX 78132
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRMF706EBS00 "Arrived on site for unit shutting down and no ice . Ran diagnostics e2 errror code on IM . No movement on with of IM test . Got no voltage to ice maker . Replaced HV control . Still not getting harvest from IM . Found power supply board and ice maker had failed . Replaced IM , ice maker completed both checks . As well as passed valve test . Checked deli board , in good shape . No water leaks detected at time of service. Job complete ."

Near Bull Run, Austin, TX 78727
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for filter cover being broken. I inspected the unit and work area. I found the filter cover clip broken and the bracket mis-molded. Customer stated that the ice dispenser sometimes dispenses cubes and other times it dispenses crushed ice. I am ordering a new filter bracket 67006325, and UI control W11284720 to fix the unit. ; ordrng 1 67006325 (bracket- f) and 1 W11284720 (panel-ui)"

Near Sapphire Loop, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for refrigerator ice maker not producing ice. Inspected unit and work area. Lund ice maker in off position. Turned ice maker on and monitored cycle. Found inlet valve activating. Gained access to valve and tested water to unit. Found house valve not closing completely. Found substance in house water line. Flushed water line out . Removed inlet valve and installed new. Cycled ice maker and monitored fill. All tested good, no water leaks detected."

Near Lambert St, Leander, TX 78641
Noah D.

Noah D.

RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site to inspect and install control board, replaced control board to fix light, light returned and no problems found. Complete"

Near Klein Meadows, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL ED5PVEXWS06 "Arrived on site and inspected refrigerator and found no flow from water dispenser. Removed water filter and dispenser is now operating normally. Reset water filter and it is still operating normally. Took one picture of water dispensing. Cycled icemaker manually and it completed cycle and filled with water. No further repair is required at this time no water leaks from connections at time of service, job complete"

Near Chippeway Ln, Austin, TX 78745
Robert J.

Robert J.

WASHER MAYTAG MHW5500FW1 Arrived for error code F3E1. Ran diagnostics and also found error code F6E3. Pulled unit out inspected trap and air hose found no issues. Previous repair already changed WL switch. Because of communication as well recommend replacing control.

Near Muhly Cove, Austin, TX 78738
Jacob S.

Jacob S.

WASHER GE GUD27ESSMWW Arrived onsite for unit not finishing through cycles. Tested unit. Unit was draining. Found that lid lock was gunned up full of hair and oils. Replaced latch. Tested unit. Unit test good. No leaks at this time. Job complete

Near Bridle Path, Austin, TX 78703
Eman J.

Eman J.

WASHER MAYTAG WFW75HEFW0 Arrived onsite for washer motor locked up. Tested system. Everything works as designed job complete.

Near Jollyville Rd, Austin, TX 78759
David S.

David S.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site for ice maker not working. I spoke with the customer and found out the problem it isn’t dispensing ice. I inspected the unit and work area. I found the ice dispenser motor was covered in ice. I removed the ice and ensured all moving pieces are working as designed. I reassembled the unit and tested the ice dispenser it is now working. I tested the evap fans,and thermistors all tested good. I found the unit set to adaptive defrost, I changed the setting to basic defrost and speaking with the customer about the difference between the two. Job complete, no water leaks detected."

Near Bent Tree Ct, Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found error code for basket speed fault, set washer into manual diagnostic cycle and ran all functions and everything appears good. Inspected gear case and it is not leaking any oil or making any bearing noise. Control board has already been replaced by previous technician, replaced actuator and if issue persists will need to bring back motor W10890624"

Near Dixie Dr, Austin, TX 78744
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for burner that was not lighting properly on top of the range. Upon further inspection I found that the sparker that goes to the front left burner was arcing off to the side due to a crack in it I was able to replace the burner head and retest everything on the oven unit is working as designed with no other issues. I also explain to the customer that when it comes to stoves and ranges once they reach the 1 to 2 year mark that when it comes to turning the igniter on it is best to turn the knob slightly past the ignition side to where only gas is coming in for about 1 1/2 to 2 seconds and then quickly turn it back to the spark and it will ignite on time every single time

Near Staton St, Georgetown, TX 78626
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on job for complaints of lights not working. Found freezer light and some of refrigerator light not working. Replaced freezer module but light sill not working order control and module. ; ordrng 1 W11224256 (CONTROL BOARD) and 1 W11462342 (MODULE)

Near [6300 - 6698] Sumac Dr, FLAMELEAF, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to inspect refrigerator RC section evap cover iced up. Upon further inspection, the customer had the power to the unit turned off and the RC shelves removed. Customer advised that there was a large block of ice at the back of the unit on the evap cover. Per the WP special project S15330, I removed and replaced the RC evap cover and HV control. When replacing the evap cover, I pushed the tubing back and used foil tape and ziptie to secure the thermistor to the suction line. Also, I removed the back cover and found the drain tube badly gapped at least 1/4 inch. I sealed the gap with silicone (photos). Tested the unit and it began to cool. No water leaks observed during service, job completed."

Near Shipshaw River Dr, Leander, TX 78641
David  Z.

David Z.

DRYER WHIRLPOOL MED8200FC1 "Arrived on site to diagnose dryer with no power at panel. Performed diagnostic and power checks. Found unit unplugged at wall outlet. Plugged in unit and retested. All is working as designed.

Near Ranch Rd 620 N, Austin, TX 78734
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose a dishwasher that is not running. Found broken glass and drain pump. Removed debris from pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Royal Port Rush Dr, Round Rock, TX 78664
Andy  B.

Andy B.

DRYER WHIRLPOOL WED5000DW2

Near Taylor Rd, Elgin, TX 78621
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for freezer having frosted. and provided customer instruct on keepindoor closed. All checks good. Unit is now operating as designed. Seal is perfect. Advised customer on cause of frosting symptoms.

Near Kennemer Dr, Pflugerville, TX 78660
Al R.

Al R.

DRYER MAYTAG MED6230HW0 Arrived to inspect dryer cutting off after starting AERan diagnostics test mode and did a factory reset on the unit and found the control is the issue.Ordering W11406681 CONTROL. Control is a PSP part.Office to reschedule with customer for return service service.Needs more work.; ordrng 1 W11406681 (CONTROL)

Near Phyllis Dr, Copperas Cove, TX 76522
Lou S.

Lou S.

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site to inspect cooktop panel lifted. Upon further inspection, I found the back left burner ignitor had dropped. When I lifted the cooktop, I found the ignitor clip had come off causing the ignitor to drop. Adjusted the ignitor and secured the clip and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Siena Sunset Rd, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE LFSS2612TF3 Arrived on site for refrigerator not cooling properly in RC. Tested and inspected unit and found failed damper assembly. Ordering needed part as well as associated parts as well in case needed. Office to schedule return trip. No water leaks present at time of service. .; ordrng 1 242077705 (MOTOR ) and 1 242303001 (damper assy) and 1 242303101 (wiring harness)

Near Marimoor Dr, Hutto, TX 78634
Brandon C.

Brandon C.

DISHWASHER BOSCH SHX878ZD5N/01 "Arrived on site for customer complaint of error code, and unit not finishing cycle, found E15 error code, found leak coming from heat pump nut coming loose, I tightened nut, unit tested good."

Near Maenius Rd, Blanco, TX 78606
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived onsite for unit being frozen in freezer section and no cooling in refrigerator section. Tested unit. Found that damper was not working. Replaced damper. Looked at freezer evaporator fan. Knocked ice away from fan. Fan was working properly. Unit was cooling in both sections again. No leaks at this time. Job complete

Near E 7th St, Austin, TX 78702
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived onsite for unit not cooling properly. Tested unit. Unit is working as designed. Called Techline. To report findings got SR#7728278218. No issues at this time. Job complete

Near Warren St, Austin, TX 78703
James C.

James C.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site and installed new control, pump and harness. Control now outputting proper voltage to transformer but transformer has failed. Called tech line and spoke to Bruce #7728279313. Verified proper measuring of voltages. Unit will also need transformer to repair. ; ordrng 1 AUTHO (AUTHO) and 1 WPW10485951 (transformr)"

Near County Road 403B, Marble Falls, TX 78654
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Arrived on site to perform sealed system repair. Found full frost pattern on freezer evap at startup, but no cooling on evap during step 5 of test 40. Contacted Techline and spoke with Joel. He advised to change controls to correct issue. Replaced Orion board and main control and tested unit. Found all is working properly at this time. No leaks were found at time of service.File#7728275927"

Near Cypress Springs Way, Georgetown, TX 78633
James C.

James C.

WASHER MAYTAG MVWX655DW1 Arrived on site and installed new gear case and hub. Calibrated unit and tested operation. Unit tests good. Job complete

Near Stone Mountain Dr, Marble Falls, TX 78654
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit not heating, found failed bake element, I replaced bake element, unit tested good.

Near Heritage Hollow Cove, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIS15NRTB "Arrived on site for ice machine not stopping ice production. Measured temperature at bin thermistor at 35°. Measured bin thermistor at 11.06 k ohms. Found thermistor should be reading 30. K ohms. Found failed thermistor. . Removed failed thermistor and installed new. Tested operation. All tested good, no water leaks detected."

Near Hollyberry Ln, Georgetown, TX 78633
Eman J.

Eman J.

DRYER AMANA NED4655EW1 Arrived onsite for previous Diagnosed parts. Replaced fuse. Tested system. Everything works as designed. Dryer is shaking when rotating ordering repair norm 4392067; ordrng 1 4392067 (dryer repair kit)

Near Bonnie Brae St, Austin, TX 78753
Clif L.

Clif L.

DRYER MAYTAG MEDB765FW0 Arrived on site to diagnose a dryer that had condensation on inner glass. Tested unit and found proper airflow and no mechanical failures with dryer at this time. Advised homeowner external venting may be allowing backflow of humid air into unit causing condensation. No repairs can be done to correct this issue and all is working properly at this time.

Near Europa Ave, Round Rock, TX 78665
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KDTM404KPS0 "Arrived on site for customer complaint of unit not powering on and flashing lights, I reset unit in diagnostic mode, ran test cycle, unit tested good."

Near S Canyonwood Dr, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVW7232HW0 Read on site for a washing machine that is not turning on. Inspected in and work area. Customer advised that it was intermittently not turning on for a while and has been working since last weekend but there’s off and on problems with the lid lock switch not registering to closed and power button. Turn unit on and off four times and unit works as designed. Placed unit in service diagnostics and found no stored error codes. Tested unit in service diagnostics and found unit running as designed. Tested unit in component testing and found the lid lock working as designed. Went over user care guide and unit is working as designed. Call complete.

Near Cherokee Dr, Temple, TX 76504
Tyler  G.

Tyler G.

DRYER SAMSUNG DV48H7400EW/A2 Arrived on site for a dryer that will not spin the drum. Upon further inspection I found that the idler pulley had broken in half and the belt came loose I was able to replace the idler pulley and thoroughly test the dryer back out and everything is working as designed. Call complete

Near County Rd 313, Jarrell, TX 76537
David  Z.

David Z.

DRYER WHIRLPOOL WED5840SW0 Arrived on site to diagnose one dryer with no heat. Performs diagnostic and found both element and thermal fuse open. Replaced element and thermal fuse and retested. Unit is now operating as designed. Cleaned excessive dog fur from in and around unit and advised customer they need to make sure vent is attached and lint screen cleaned regularly. Call complete.

Near Royal Oak Ln, Lakeway, TX 78734
Noah D.

Noah D.

WASHER WHIRLPOOL WETLV27FW0 "Arrived on site to inspect washer for not spinning in normal, installed timer and found the washer still did not spin, will need pressure hose and switch . Office to reschedule ; ordrng 1 W10544357 (SWITCH ) and 1 W10564195 (PRESSURE HOSE )"

Near Sundance Parkway, New Braunfels, TX 78130
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site to diagnose a microwave with a damaged bottom panel. Found bottom panel dented. Replaced panel and found all is now working properly.

Near Sandy Brook Dr, Round Rock, TX 78665
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FGHD2368TF8 Arrived on site for refrigerator dispensing only crushed ice. Tested and inspected unit and found solenoid working properly and defective ice container. Looked up and can not locate part. Ordering parts research. Would like 2 ice containers in case new one is defective as well. Office to schedule return trip. No water leaks present at time of service ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH )

Near Lungo St, Pflugerville, TX 78660
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KBFN502EBS02 Arrived onsite for the refrigerator led modules not working. Installed all modules and lights are working good. Complete

Near Passare, New Braunfels, TX 78132
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site to inspect dishwasher upper rack rails corroding. Upon further inspection, I pulled the upper rack out to find that the adjusters were broken and the rails were corroding. Per the special project code, I removed and replaced the rails and the adjusters and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Hill Country Dr, Georgetown, TX 78633
David  Z.

David Z.

OVEN WHIRLPOOL WOS51EC7HS "Arrived on site to diagnose oven that would reset and shut down at times during cycle. Customer explained that once the oven has been on for give or take an hour, the console would shut off, then restart. Found no errors present, but saw console shut off. Replaced console. Retested and all is working as designed at this time. Call complete."

Near Cross Creek, Lakeway, TX 78734
Jonathan M.

Jonathan M.

REFRIGERATOR ELECTROLUX E32AF75JPS0 "Arrived on site for refrigerator that’s only dispensing three cubes per icemaker harvest. Inspected unit and work area. Unit is surrounded by complete metal trim. Tried to pull out freezer but unit kept hitting the trim and could not be removed. I showed he customer what was going on and she advised she was going to try and defrost her unit in case there was a frozen line and try that.

Near Canyon Springs Dr, Belton, TX 76513
Wesley P.

Wesley P.

MICROWAVE KITCHENAID KMHS120ESS09 Arrived onsite and replaced stainless door. Unit is now cosmetically correct. All checks good. Advised customer on use and care.

Near Brillen Stone Ln, Austin, TX 78728
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL JS48PPDUDE01 "Arrived on site for cooling issue. Powered on unit,after power on unit would trip breaker diagnosed unit is connected to a gfci outlet customer will need to have outlet switch.

Near Lipan Trail, Austin, TX 78733
Eman J.

Eman J.

WASHER AMANA NTW4516FW2 "Arrived onsite for washer not spinning. Tested system. Found gearcase and tub ring faulty. Ordering gearcase W11255272, agitator assy 285565, screw W10772621, cap WPW10074580, tub ring WPW10531289. Office please reschedule customer. ; ordrng 1 285565 (agitator assy,comp) and 1 W10772621 (screw) and 1 W11255272 (gearcase) and 1 WPW10074580 (agitator cap) and 1 WPW10531289 (tub ring)"

Near Johnny Morris Rd, Austin, TX 78724
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived onsite for refrigerator lights not working. Tested system. Found lights faulty. Replaced lights. Tested system. Everything works as designed. Job complete.

Near White House, Manor, TX 78653
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site to replace pump and motor. Replaced pump and motor, tested unit and unit working correctly. No leaks present at this time. Job complete."

Near Crandall Rd, Austin, TX 78739
Richard P.

Richard P.

OVEN KITCHENAID KODE300ESS02 Arrived onsite for the oven making a noise. Replaced upper blower motor and tested good. Complete

Near Dancing Oak Ln, San Marcos, TX 78666
Tyler  G.

Tyler G.

WASHER MAYTAG MVWB835DW4 Arrived on site for washer that would not lock the lid. Upon further inspection found that the washer was giving a F5E1 area code and diagnostic mode error code refers to door latch not being read by the control board due to a door latch issue. I install the new door latch and retest of the machine and cleared out all fault codes unit is working as designed. Call complete

Near Pinnacle Dr, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived to inspect ice maker not working.Confirmed the complaint and ran test 56 and got motor lost position.Called office and EH advised the ice maker was covered.Removed and replaced it. Filled and unit now works as designed.All water lines were dry at the time of service.Job complete

Near Terry Dr, Copperas Cove, TX 76522
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WOS51EC0HS01 "Arrived on site to test unit display malfunction. Tested unit and found shorted console. Replaced console, tested unit and unit functions correctly. Job complete"

Near Orihuela Dr, Austin, TX 78739
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived for leak underneath. No leaks detected. Noticed wash motor not rotating spray arm.

Near Forza Viola Way, Spicewood, TX 78669
David S.

David S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for fridge not cooling properly. I inspected the unit and work area. I gained access to the fresh food and freezer evap, I found both covered with ice. I put the u it through test 38 and found the defrost heater coming on. I tested the evaporator fans and found the freezer coming on and the fresh food was not. I am recommending replacing the UI control, as it control the defrost for this unit, and both the fresh food and freezer evaporator motor harness, because the sensor and motor come as one harness.I spoke with the customer about defrosting the unit 24 to 48 hours before the return visit, due to both gaps being frosted over. I reschedule for Saturday 7/11/2020.I am ordering control UI W11089931, evap motor W11032800, evap motor W11033168.; ordrng 1 W11032800 (motor-evap) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui)"

Near Karolyn Dr, Round Rock, TX 78664
Leonardo C.

Leonardo C.

RANGE THERMADOR PRD486GDHU/23 "Arrived on site to replace ...board. Found that PCB control board was shorted, need to order control board 00709785 and new cooling fan 00791462. Office to reschedule. 2 man/2hr job.needs autho ; ordrng 2 00709785 (CONTROL BOARD )s and 3 00791462 (BLOWER MOTOR )s and 1 2HRJOB (2 HR JOB) and 1 2MANJOB (2 MAN JOB)"

Near Austral Loop, Austin, TX 78739
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher not working. During testing found that the power wire going to the control had come loose from the wire nut . Replaced wire nut and rewired power wires and dishwasher tested good and no leaks detected complete.

Near Kyle Way, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found no response from user interface, reset connections and washer will now turn on, and complete a diagnostic test cycle. No further repair is required at this time, job complete."

Near Camino Vaquero Pkwy, Austin, TX 78748
James C.

James C.

DISHWASHER WHIRLPOOL WDT750SAHB0 Arrived on site and tested operation. Found drain pump running but unit not draining. Found disposal has drain knock out still installed. Removed knock out and tested operation. Unit tests good. Job complete

Near Hi Cir W, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on site for broil element not coming on . Ran broil cycle element heated up cherry red . Stopped and ran bake preheat . Both elements cam on . Couldn’t duplicate and failures . Job complete .

Near Turtle Rock Rd, Austin, TX 78729
Lou S.

Lou S.

FREEZER WHIRLPOOL WRF757SDHZ01 "Arrived on site to inspect refrigerator freezer door handle falling off. Upon further inspection, I found that the FC door handle right mounting screw was very loose. I removed the handle and tightened the mounting screws and reinstalled the handle. Also, I found that both RC door handles were loose. Tightened both handles and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near American Trail, Leander, TX 78641
David  Z.

David Z.

MICROWAVE KITCHENAID KHMS2050SSS3 Arrived on site to diagnose microwave that was not heating and growing F7 code. Followed service pointer for error. Tested relay board and found several connections dropping voltage. Per sheet recommendation is to replace relay board.Call complete.

Near Mariner, Lakeway, TX 78734
Eman J.

Eman J.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for dishwasher with error code F2E2. Tested system. Found control and housing UI faulty. Replaced control and UI. Tested system. Everything works as designed. Job complete.

Near Robert Browning St, Austin, TX 78723
Robert J.

Robert J.

DRYER WHIRLPOOL WED8900BW0 Arrived to dryer not spinning. Found broken belt sensor was broken. ; ordrng 1 WPW10111905 (catch) and 1 WPW10411937 (switch)

Near Avendale Dr, Bee Cave, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL KBFA20ERSS01 Arrived on site and customer pointed out existing damage to floor and requested we used her scuff pads for pulling unit. Took photo of damage and tested operation. Found very low water pressure at dispenser. Removed filter and found valuing in the filter not sealing and water leaking from filter head. Unit has failed filter head and will need new to repair. Installed new filter housing and tested operation. Unit tests good. Recommended customer replace sitter as well.

Near Short Circuit, Horseshoe Bay, TX 78657
Wesley P.

Wesley P.

REFRIGERATOR GE PFSS6PKXASS Arrived onsite and provided diagnosis. Likely wiring issue.

Near Canterwood Ln, Pflugerville, TX 78660
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to install heater to resolve frozen fill tube issue. Installed new heater and fill tube. Retested and icemaker is now filling and working as designed. Call complete.

Near Leafwood Ln, Austin, TX 78750
Jacob S.

Jacob S.

COMPACTOR WHIRLPOOL KTTS505ESS0 "Arrived onsite for unit not working properly. Tested unit. Found that compactor is stuck inside unit, not going back to home position. Could not open door far enough. Found that unit was not installed correctly. Called Techline to report issues. Techline says to possibly replace motor and possibly switches. Also on installation issue said to refer to use and care guide that install brackets need to be installed in 2 ways to make it accessible for service. Got SR#7728274615. No issues at this time.

Near FM 967, Buda, TX 78610
Brandon C.

Brandon C.

OVEN THERMADOR PO301W/01 "Arrived on site for customer complaint of oven not heating, found thermal fuse to be good, power to be good, found failed control board, I replaced control board, unit tested good."

Near Clear Creek Rd, Blanco, TX 78606
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSSC48FMS01 "Arrived on job for complaints of warm temperature in refrigerator. Found air flow in refrigerator good and full frost pattern in freezer. Condenser fan speed very slow and center mullion very hot order condenser fan motor. ; ordrng 1 W10181323 (motor,fan)"

Near Laguna Cliff Ln, Austin, TX 78734
Brandon C.

Brandon C.

RANGE JENN-AIR JES9900BAS "Arrived on site for customer complaint of loud noise during convection bake, found convection fan cover was expanding and contracting during use causing cover to contact fan, I tried bending cover outward, but when it heated up again, the cover popped backwards again. Also found hinges were keeping door fully closed, ordering hinges and fan cover. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10186795 (baffl-conv)"

Near Old Red Ranch Rd, Dripping Springs, TX 78620
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and inspected refrigerator and found compressor has been sheared from the base of the refrigerator. Mounting points are no longer present.

Near Kyle, TX 78640
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for refrigerator that had a stuck water dispenser. Upon further inspection I found that the wiring inside the dispenser had fallen out of place and got stuck between the display and the dispenser lever it was causing the liver to stick close and forcing water to come out of the door due to this occurring for a few weeks straight it started burning the microswitch that was on the door so I replace the microswitch and readjusted the wiring inside the dispenser and the unit is not working as designed with no issues at all. Call complete

Near Hidden Springs Dr, Salado, TX 76571
Al R.

Al R.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived to inspect dishwasher leaking.Ran diagnostics test mode and discovered the leaking was coming from the dispenser, which wasn’t seated properly causing the issue. Corrected the issue and unit now operates as designed without issues.All water lines were dry at the time of service.Job complete"

Near Yosemite Rd, Georgetown, TX 78633
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site for oven that has the light button not working properly and had a bake element stay on after turning the unit off. Inspected unit and work area. Customer advised that the bake element staying on only happened one time a little over a week ago and hasn’t happened since but that the light on his control panel sometimes was glitching and turning itself on or off without being pressed. I placed unit in service diagnostics and found no stored error codes. Tested unit light button and unit worked as designed. I did notice the panel showing the light had been turned off a second time 10 seconds after turning it off and having the display tell me it was off. I called Techline and spoke to Steve SR# 7728283426. He advised to go ahead and replace the console due to the panel glitching from time to time. Ordering panel and office will need to reschedule customer due to part being out of stock.; ordrng 1 CNOTE ) and 1 W11297709 (console)

Near Sorrento Dr, Woodway, TX 76712
Wesley P.

Wesley P.

COOKTOP KITCHENAID KECD807XSS01 Arrived onsite to restore function the LF burner. During testing a diagnosis found dual switch and new burner to be defective. Replaced correct dual switch and was able to restore function. Unit is now operating as designed. Advised customer on repair

Near Point Bluff Dr, Austin, TX 78746
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site , for unit still shutting off . Found unit not shutting off ,just display wouldn’t light up . Found light switch was failing . Ordering switch . Call to set return .; ordrng 1 W11384469 (SWITCH FRESH FOOD )"

Near Millway Dr, Austin, TX 78757
Jonathan M.

Jonathan M.

DISHWASHER FRIGIDAIRE FGID2466QF5A Arrived on site for a dishwasher that has a rag that’s falling off. Inspected unit and work area. Customer advised that the issue was not with the rack but with the door opening to low. Please advise that rack was constantly falling off the track because the door points towards the ground. Open the door and found the door pointing pretty low. Closed door and found the unit tilting forward. Adjusted the feet of the door and leveled the unit. Opened the door and unit is opening and closing much better. Unit is working as designed. Call complete.

Near Francis Dr, Waco, TX 76712
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site to inspect fridge for not producing ice, upon inspection found the e2 error codes, replaced icemaker and tested, no problems found. Complete"

Near Mistflower, New Braunfels, TX 78130
Eman J.

Eman J.

REFRIGERATOR AMANA ASI2175GRS01 Arrived onsite for refrigerator tripping breaker. Tested system. Found start device faulty. Replaced start device. Tested system. Everything works as designed. Job complete.

Near Pearl Retreat Dr, Austin, TX 78753
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to install previous diagnosed part. Removed failed UI and installed new. Powered unit and tested all operations. All tested good.

Near Rockport St, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDEE01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=10 degrees and RC=42 degrees. When I went to test the ice maker temp, I found the ice door gasket badly crimped which is allowing warmer air from the RC into the ice maker housing and causing it to not work properly. I tested the ice maker in diagnostics test #56 & 57 and it operated as designed. Tested the fill tube in test #45 and it operated as designed. Also tested the emitter & receiver boards and found them not working properly. I am ordering the ice door and emitter/receiver boards and CNOTE-AUTHORIZATION & CNOTE LSO FOR TRAINING. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (LSO FOR TRAINING) and 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 W11171728 (door-ice)"

Near Elaina Loop, Leander, TX 78641
Clif L.

Clif L.

DRYER WHIRLPOOL WGD6120HW0 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found left side of dryer bowed inward scraping drum. Reset side of dryer to proper position and verified issue would not reoccur. No further repairs are needed at this time. Documented through online Techline portal.File#7728163334

Near Bremen St, Georgetown, TX 78626
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and inspected refrigerator and found fresh food evaporator is frosted over. Refrigerator will need to be defrosted in order to correct issue. Customer has read and signed defrost disclaimer and will unplug it 48 hours before second visit; schdld next appmnt

Near Torrington Dr, Austin, TX 78737
James C.

James C.

REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Arrived on site and found very little water pressure from dispenser. Ice maker is functioning but making hollow ice. Upon installing new valve I found the return line from filter head is kinked. Also found supply to filter head will not seal to valve and is leaking. Shut water off to unit and will need to order new valve and water lines to repair. ; ordrng 1 242220206 (tube-water inlet) and 1 242220208 (tube-water inlet) and 1 242252702 (valve)

Near Nightfall Ln, Marble Falls, TX 78654
David  Z.

David Z.

WASHER LG WM2501HWA Arrived on site for washer grinding. Performed diagnostic and found unit was not draining. The grinding was coming from the drain pump. Replaced drain pump and retested. All is now working as designed and noise is gone. Call complete.

Near Cross Creek, Lakeway, TX 78734
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM354EBS2 "Arrived on site for customer complaint of upper rack falling off, found 4 missing clips that are supposed to be attached to adjusters.

Near S John Bird, Blanco, TX 78606
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site to replace thermal fuse. Replaced thermal fuse, tested unit and unit heating correctly. Job complete."

Near Wincliff Dr, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site for ice build up on fresh food evaporator. Customer defrosted unit,removed cover found broken tabs on cover,removed ice build up from bottom of evaporator. Replaced harness,secured thermistor to correct location on suction line using foil tape and a zip. Per service pointer W11092686E adjusted drain pan,secured evaporator to liner with clamps and zip ties, secured new back cover with 4 screws. Ran diagnostics checked air flow good changed defrost setting to basic. AUTHO S16360 for adjustments to evaporator"

Near W 11th St, Austin, TX 78703
Lou S.

Lou S.

DRYER MAYTAG PYE2300AYW "Arrived on site to inspect dryer no functions. Upon further inspection, I attempted to test the dryer and it failed. Checked voltage at the outlet and got 239V. Unplugged the unit and tested the element, door switch, and thermal cutoff and all were good. I tested the fuse and it failed. I am ordering the thermal fuse kit Unit left unplugged for safety. No lint observed during service.; ordrng 1 LA-1053 (thermo kit)

Near Oakview Pl, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for upper rack spray arm broken. Found lock broken on spray arm. Replaced spray arm test unit and unit test good job complete.

Near Drury Ln, Austin, TX 78737
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and inspected refrigerator and found freezer temperature is 14-16 degrees, took picture. Fresh food temp is 47-49. Reset connections on control board and UI. Test 56 shows E0, test 57 passed, test 45 passed, test 15 passed, test 36 passed. Currently ice production is good, took a picture. Reported customer experience to techline 7728281765"

Near Eruzione Dr, Austin, TX 78748
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer having moisture inside of unit. Inspected unit and work area. Found unit does not have steam option. Removed vent going to dryer and found moisture inside of vent. Found issue is with venting going to unit. Found unit test good. Informed customer of issue.

Near Michaelis Dr, Leander, TX 78641
Al R.

Al R.

DISHWASHER MAYTAG MDB9959SKZ0 "Arrived to inspect dishwasher still not washing properly.Attempted service test mode and unit shut off and wouldn’t start.Tried regular customer mode and unit wash arm’s didn’t move from the position I put them in.Called Whirlpool Tech line and spoke with RICK SR# 7728276309Was advised inlet water issues, pump and motor and float switch errors.All issues were directly related to the control.I removed and replaced it and unit tested as designed.See notes All water lines were dry at the time of service.Job complete"

Near Wildwood Dr, Georgetown, TX 78633
David S.

David S.

WASHER WHIRLPOOL WTW4850HW1 Arrived on site for washer leaking. I inspected the unit and work area. I found water marks running down the back of the unit. I gained access to the water valve and found the cold water side leaking. I replaced the water valve with new. I ran a calibration on the unit and than a diagnostics cycle. The unit operated as designed. No water leaks detected. Job complete.

Near Spectrum Dr, Austin, TX 78717
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to install control for a issue with microwave. Installed control and tested for all functions, no sparks or issues found. Complete"

Near Cross Gable, New Braunfels, TX 78132
Al R.

Al R.

DRYER WHIRLPOOL WED4950HW0 "Called Whirlpool Tech line and spoke JOEL SR#7728280750155-160 vent off, vent on temperatures reached 220-230 degrees

Near Donegal Bay Ct, Killeen, TX 76549
Robert J.

Robert J.

DRYER FRIGIDAIRE FAQE7001LW0 "Arrived for dead dryer. Checked outlet no power to outlet. Checked breaker, breaker tripped, reset breaker. Power supply was good. Checked dryer dryer operated good."

Near Palos Verdes Dr, Lakeway, TX 78734
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WFW85HEFW1 Arrived on site for a washer that had a display control board that was flashing on and off at random. Upon further inspection I found that the main control as well as the panel display control we’re not communicating well with one another at all and at times they would have to hit the machine to get it to turn on. I replace the main control as well as the panel control and I retest of the unit and checked diagnostics still no error codes but the machine is not randomly turning off on and off on its own anymore everything is functioning as designed. Call complete

Near Co Rd 330, Granger, TX 76530
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KDTE334GPS Arrived on it for not drying. Ran diagnostics and found dispenser not releasing wet agent. Replaced dispenser. Tested the unit and function properly. No leaks detected.

Near Spanish Oaks Club Blvd, Austin, TX 78738
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDE70FVSS2 Arrived site for a dishwasher that is not working after the outlet was replaced. Ms stated the unit wouldn’t fill with water. I found a tea spoon under the float switch. I removed the spoon and tested the in a cycle. The unit is working as designed. Call complete.

Near Lake Mountain Ln, Leander, TX 78641
James C.

James C.

WASHER WHIRLPOOL WFC8090GX0 Arrived on site and tested operation. Found drain pump humms but will not drain. Accessed pump and found motor locked. Unit will need new drain pump to repair. ; saved tckt

Near River Park Dr, Kingsland, TX 78639
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL ED25RFXFW01 "Arrived on site for refrigerator that was shutting off and not cooling properly. On further inspection I found that on arrival the fridge was cooling fine but after what the customer described it happened I started checking through some of the hardware and found that the compressor was pulling 2.3-3 Amps when it should only be pulling between .8-1 Amp. Compressor is severely overheating and then shutting down and restarting on its own at this point. Parts needed: W10309994 (compressor kit), WPW10143759 (uv dryer), W10913906 (access valve)"

Near Jefferson Ln, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator having a noises compressor. Inspected unit and work area. Found noise is from cabinet vibration and air flow, due to unit being empty. Leveled unit and made minor adjustment to evaporator cover. Pulled unit and gained access to compressor and condenser. Adjusted copper tubing. Tested operation. All tested good, no water leaks detected."

Near Waterfall Ave, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER GE GDP665SYN0FS Arrived on site for dishwasher still not drying. Tested and inspected unit and found failed harness with TCO. Ordering needed part as well as other parts in case needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WD21X25322 (HARNESS WITH TCO) and 1 WD21X25474 (DOOR HARNESS ) and 1 WD24X25325 (VENT FAN)

Near Kingwood Dr, Elgin, TX 78621
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site to install previously diagnosed parts to resolve compressor not coming on. Installed new control and UI. Retested unit and compressor still not coming on. Contacted CS to advise of situation. Ordering compressor and sealed system parts. Office to reschedule. ; ordrng 1 RESEARCH (COMPRESSOR PARTS RESEARCH ) and 1 W10654592 (ANT COMPRESSOR) and 1 W10843121 (filter dryer) and 1 W10913906 (coupler)

Near Mansfield Dam Ct, Austin, TX 78734
Al R.

Al R.

REFRIGERATOR KITCHENAID KFIS29BBMS02 "Arrived to inspect freezer compartment not keep ice cream cold.Confirmed the complaint and found a massive ice buildup on the back wall in the freezer compartment.Used my steamer to defrost the cover and found the evaporator fan was working, but fighting a massive buildup of ice.I defrosted it , reassembled and unit began operating as designed.Set temperature back to recommended 37 degrees.All water lines were dry at the time of service.Customer satisfied the loud noises were gone..Job complete"

Near Layton Way, Georgetown, TX 78633
Andy  B.

Andy B.

WASHER MAYTAG MVWB765FW3 Arrived on site for washer issues. Tested and inspected unit and found all operations normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Co Rd 448, Taylor, TX 76574
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT318FZDW01 "Arrived on site for customer complaint of unit not cooling, found defrost issue, I replaced control and thermistor, tested heater in diagnostic mode, heater tested good."

Near Blanco, TX 78606
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site ,replaced gearcase,cam,actuator ,motor and belt . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete ."

Near Daffan Ln, Austin, TX 78724
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE ED5PHAXST02 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found freezer and refrigerator cooling. Tested temperature in freezer and found it getting down to 12°F. Checked evaporator and found a fairly decent price pattern. Customer advised that they were hearing kind of a scraping sound when in use and that it would get louder or softer. He also did advise that the middle Molean between the two gaskets was getting extremely hot. I called Techline and spoke to TJ SR# 7728274930. He had me check the condenser for lint buildup. Found condenser full of lint and barely any airflow coming through. He advised that the issue was probably with the condenser being overly built up with Lance and the condenser fan not running properly. Showed customer the sound coming from the condenser fan because it was making a rattling sound. Customer advised that that was the sound he was hearing but it was amplified. TJ informed me that with the

Near Felix Rd, Killeen, TX 76543
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site for fridge water dispenser leaking. I inspected the unit and work area. I found the unit disconnected. I reconnected the unit. I found the water valve was stuck open. I gained access to and replaced the failed water valve. I tested the unit and found no more leaks. Unit is operating as designed. No water leaks detected. Job complete.

Near Spectrum Dr, Austin, TX 78717
Jacob S.

Jacob S.

REFRIGERATOR MAYTAG MFI2569YEM2 Arrived onsite for unit not dispensing water or ice. Tested unit. Found that paddle was broken. Replaced paddle. Then control board on ui panel went out. Got authorization to replace control. Replaced control. Tested unit. Unit test good. No leaks at this time. Job complete

Near Western Dr, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFI2089WES8 "Arrived on site for no cool. Unit powering on and off,compressor would power on then shut off no response from ui. Diagnosed a defective main control,installed a new main control powered unit on,compressor and fans powered on.

Near W 30th St, Austin, TX 78703
Jonathan  S.

Jonathan S.

DISHWASHER FRIGIDAIRE FGID2466QF7A "Arrived on site for dishwasher not draining. Inspected unit and work area. Tested dishwasher and found drain pump not activating. Traced to bad connection at drain pump. Corrected connector at drain pump and tested unit. All tested good, no water leak detected."

Near Leander, TX 78641
Clif L.

Clif L.

RANGE GE JGB860SEJ2SS Arrived on site to replace ignitor for oven. Replaced upper oven bake igniter and tested unit. Found all is functioning properly at this time

Near Keenland Dr, Georgetown, TX 78626

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