Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Map of Austin, TX

Mr.




Review of Appliance Express

Great service


Map of Pflugerville, TX

great service




Review of Appliance Express

The repairman was on time, knew exactly what he was doing, fixed the problem very quickly. Very polite.


Map of Georgetown, TX

Great service, very knowledgeable technician




Review of Appliance Express


Map of Austin, TX

Great Service




Review of Appliance Express


Map of Rogers, TX

Dishonest and poor service




Review of Appliance Express

Bad service falsified invoice.


Map of Belton, TX

Great service




Review of Appliance Express


Map of Austin, TX

A Positive Review, despite...




Review of Appliance Express

My appliance still doesn't work as designed. But, I cannot fault Kevin or Appliance Express. In fact, at first, I wasn't satisfied with that result and let A/E know it. They understood my concern and sent Kevin back out under the original Service fee. And he threw everything at that appliance; going so far as to call the manufacturer. And the manufacturer was stumped. Appliance Express listened to my concern and made it right between them and I. Now, as to that manufacturer... that's a different story.


Map of Austin, TX

Good service experience




Review of Appliance Express

Communication was prompt, technician came as expected, warranty was honored. Appreciate the hassle free experience!


Map of Georgetown, TX

Super Service!




Review of Appliance Express


Map of Austin, TX

Warranty Service




Review of Appliance Express

Andy was knowledgable and did all he could to try to fix problem. It turned out it is not repairable. He was friendly, knowledgable, and answered all the questions I had for him.


Great service!




Review of Appliance Express

We appreciate the great customer service and friendly attitude of the technician. He answered all of our questions and gave us some helpful tips for using our fridge that we didn’t know prior to this service call.


Very professional with high level of technical expertise




Review of Appliance Express

Excellent results, solved the problem


The repair was incomplete.




Review of Appliance Express

I was very disappointed with the service because it was incomplete and I am still waiting for the repairs to be completed. I have been without washer service for more than two weeks and I cannot go to a laundry service.


Great service!




Review of Appliance Express

Always very professional!


Great




Review of Appliance Express

He was very professional and did a awesome job. Was fast and clean.


Good job




Review of Appliance Express


andy great guy




Review of Appliance Express

great service awesome guy andy 5 stars


Great customer service




Review of Appliance Express

Andy is so polite and professional


Great service




Review of Appliance Express


Dalia




Review of Appliance Express

Great service


Awesome Service




Review of Appliance Express

Clif knew his job and solved the problem right away


Outstanding service




Review of Appliance Express

Alvin was professional and diagnosed our problem immediately and had it resolved in minutes. We appreciate his great attitude and outstanding service!


Good service




Review of Appliance Express


Mark




Review of Appliance Express

Both technicians that worked on our stove were great. Very professional and efficient.


Wanda




Review of Appliance Express

Great job. Very professional


Great job




Review of Appliance Express

Quick, came prepared with a replacement pump, gave good advice about our refrigerator door, left no mess, wore a mask and gloves.


Great service!




Review of Appliance Express


Kathleen




Review of Appliance Express

Friendly service


Great Service!




Review of Appliance Express

Fixed the problem very quickly and professionally.


Refrigerator Repair




Review of Appliance Express

Great experience. Lou was friendly and thorough.


Mr.




Review of Appliance Express

Hopefully a James C. has our ice maker fixed. However, we thought it was fixed once before, but after a week, it quit making ice.James was the third technician to come out and there was a total of 4 service calls. All technicians were very nice, but didn’t fix the problem.


Great service




Review of Appliance Express

Arrived promptly, worked efficiently. Friendly and helpful repairman.


Courteous excellent service.




Review of Appliance Express

Good communication in setting the appointment and reminding when on the way.


Hubert Bays




Review of Appliance Express

Timely, courteous, professional service. Job well done.


Great Service




Review of Appliance Express


On Time and Great Service




Review of Appliance Express


Condo Owner




Review of Appliance Express

Diagnosed problem and repaired quickly.


Amazing service




Review of Appliance Express

He was very professional and quick!


Mishelle




Review of Appliance Express

Great service, very kind and informative. Unfortunately, the leak is still occurring...slower but it is still leaking


Very kind




Review of Appliance Express


Fantastic




Review of Appliance Express


Awesome job




Review of Appliance Express

He did a great job I highly recomand him to anybody


Frances




Review of Appliance Express

Professional, excellent Customer Service, Knowledgeable, Courteous and would welcome the tech back into our home again.


Ice maker




Review of Appliance Express

David was very friendly, fast and knowledgeable.


Honest and reliable




Review of Appliance Express

This is my second experience dealing with Appliance Express and both techs were everything I'd want in a mechanic. Fixed the issue, affordably, on time, I couldn't be happier.


the time frame was a night mare but the technicians where great




Review of Appliance Express


Appliance Express is my go to appliance repair...




Review of Appliance Express

Quick & efficient service. They also service Bosch ovens. Had Noah look at the stove while he repaired our Whirlpool washer. Saved us another service call just for the oven. I like that kind of service.


I was impressed by the professionalism of the technician.




Review of Appliance Express

Very nice person. Wore mask and gloves. Stellar!!


Great service




Review of Appliance Express

Wes was respectful & explained our problem


Great Job




Review of Appliance Express

Technician was very helpful. Tested the refrigerator to diagnose problem. Was very professional and explained what he was doing along the way. Gets my highest recommendation!


Outstanding Service




Review of Appliance Express

Richard and the entire Appliance Express group were great.


Great service




Review of Appliance Express

David completed the work quickly and successfully, and was very helpful offering suggestions to my wife about our oven. We’re quite happy with his work.


Professional




Review of Appliance Express

Andy, recognized the problem with the Maytag HD machine and ordered the parts required immediately. He effected the repairs quickly and professionally. He's an asset to any business entity.


Great service




Review of Appliance Express

Brandon arrived early with no difficulty. He had covers on his shoes, and wore a mask. He quickly made the repair. He explained that the problem was common and that it may reappear. The repair cost was covered by warranty.


Great service!




Review of Appliance Express

The service was great. I thought the service call fee was a little high. That’s the reason for the 4 star V’s 5 star rating.


Range/Oven Repair




Review of Appliance Express

Both visits by Appliance Express associates were good. The associates were friendly and knowledgeable. I would definitely recommend Appliance Exprress to anyone I know.


Customer




Review of Appliance Express


Helpful, Honest, Professional




Review of Appliance Express

Clif came by to address a minor issue we had that was under warranty. He took care of the issue very quickly (in & out in about 10 minutes). He also provided useful information about our refrigerator that isn't in the user manual. Plus, he was very pleasant and professional.


Exceeded expectations, Professional and knowledgeable




Review of Appliance Express

Alvin new exactly what the problem was with our dryer and completed the repair promptly. Thanks again!


Steven




Review of Appliance Express


Worked great with AHS




Review of Appliance Express

Great job working with AHS and getting the repairs done.


Super Service




Review of Appliance Express

Friendly, quick, neat and clean. Scottwas great>


Biggs




Review of Appliance Express

Very good job. Hoping it lasts longer than the original part!


Excellent service!




Review of Appliance Express


Lakshmi




Review of Appliance Express


Worth the Warranty




Review of Appliance Express

Glad our warranty service was done by Appliance Express! We had an unusual problem with out fridge and it took a couple of visits (parts/covid slow down) but they got it fixed! No more unintentionally frozen veggies. The service guys were personable, polite and very knowlegdeble and made certain things were done to our satisfaction. We highly recommend!


KitchenAide Dish Washer Repairs




Review of Appliance Express

Leonardo Cantu did an initial visit and followed up with repairs. He was courteous and punctual, He explained the repairs and costs. He wore protective gear and exhibited social distancing. We will use him again.


Darn good service




Review of Appliance Express

Darn good service, only issue is he didn’t push refrigerator all the way back, I can live with that


Barbara




Review of Appliance Express

Completely satisfied


Polite and through




Review of Appliance Express

Checked dishwasher and tested


Professional




Review of Appliance Express

Clif called about 10 minutes before he came which was appreciated when you have a large window. He was professional, friendly and courteous. He wore a mask and gloves. He knew what he was doing.


Leonardo Cantu




Review of Appliance Express

Leo did an excellent and found the problem.


Whirlpool oven repair




Review of Appliance Express

Andy was prompt and quickly got the repair done — A+!


Extremely helpful and professional




Review of Appliance Express

Leo did an excellent job when he came to perform repairs at our house. He was very personable and helpful and explained things very clearly and in detail.


Prompt service




Review of Appliance Express

Noah was very professional and the repair was done in a timely manner. Will definitely use Appliance Express in the future. The repair bill was very reasonable too!


definitely an asset for your company




Review of Appliance Express

Tech arrived on site earlier than I thought he would. Tech was courteous, very organized, and professional.Assessed problem quickly made repairs and went on down the road to the next job.


Great service and quickly performed.




Review of Appliance Express

Very knowledgeable and professional.


Great Service!




Review of Appliance Express

Lou helped us immensely by fixing our washing machine. It works like brand new!


Extremely satisfied




Review of Appliance Express


Fantastic




Review of Appliance Express

Lou was like an old friend. He quickly diagnosed the problem and absolutely dismantled the dryer and consulted his manuals to make sure everything was done properly. No nonsense and told me he absolutely loved his job. A rarity today.


Warranty repsir




Review of Appliance Express


Amazing




Review of Appliance Express


Knowledgeable and Efficient Repairman




Review of Appliance Express

The young man who repaired my appliances was very knowledgeable, knew what he was doing, very efficient, and an all-around good person.


Great expert service




Review of Appliance Express

Your Co and Brandon are excellent and aiding.


Awesome




Review of Appliance Express

Under our service plan, it was a bit tricky getting an appointment, but once we got past the bureaucracy and red tape, dealing with Appliance Express was easy. And Robert's onsite troubleshooting and analysis was awesome. Appointments were scheduled, and we were always informed when Robert was on the way to our home. We're in the midst of the Covid calamity right now, and Robert was super careful to wear protective equipment and keep his distance from us while servicing our refrigerator. Great company. Great Service!


Fridge still broken




Review of Appliance Express

Not having a good experience especially during pandemic with a brand new fridge that repeatedly looses temps and one door is experiencing friction


Very Knowledgeable




Review of Appliance Express

David knows his stuff. I really appreciate the honesty so we know what’s happening.


Very Professional




Review of Appliance Express

Timely, Thorough and Professional service


Fridge repair




Review of Appliance Express

Great service!


Awesome service, reasonable price, excellent customer care!




Review of Appliance Express

Super helpful, friendly and very knowledgeable.


Remove water filter




Review of Appliance Express

Wes did a great job. Fast we did not want to use channel locks just in cause we broke something, but Wes used them and out it came.


Great Service




Review of Appliance Express

Quick & knowledgeably knew the problem.


Great service




Review of Appliance Express


Repair




Review of Appliance Express

Tech was not sure why he was there until he read info after entering our home. Replaced board in DW. Did not run to verify working properly.


Much appreciate




Review of Appliance Express

Scott did a great job and aimed to please!


Great Service. Honest.




Review of Appliance Express


Good service




Review of Appliance Express


Sarah




Review of Appliance Express


Martha




Review of Appliance Express

Absolutely Awesome!!!!


Quick, courteous service




Review of Appliance Express


Great service




Review of Appliance Express

Guy was really nice and courteous. He fixed our fridge very well


Great and timely service!




Review of Appliance Express

Technician came at the time stated and completed the work with great competency.


Service




Review of Appliance Express


Overall Very Good




Review of Appliance Express


Quick smart and courteous. Scott was great.




Review of Appliance Express

Only regret is we had to wait a week to get ice maker working after previous tech disconnected it. And then denied any responsibility for the problem.


Friendly, professional service during odd times




Review of Appliance Express

Eman was very polite and called prior to his arrival as asked. He was able to repair our Kitchenaid dishwasher the first run and everything appears to be working great.


Professional, competent service.




Review of Appliance Express


Perfect!!




Review of Appliance Express

David was very efficient and my Whirlpool icemaker in short order and now it works like a charm. He came prepared to fix the problem and did so very quickly. He wore a protective mask and booties the entire time and made us feel safe.


excellent service appointment !




Review of Appliance Express

The technician ,Tyler, arrived on time and was very courteous and knowledgeable . He diagnosed the problem quickly and got it fixed in a hurry! This young man is a definite asset to your organization !


Great customer service.




Review of Appliance Express

Tyler was great! He was incredibly polite, professional, and courteous. He even helped us connect our oven to WiFi. I had no idea our oven even had WiFi! He is an asset to your company as he knows his job, he’s knowledgeable about the products, and is great with customers!


Pam W




Review of Appliance Express

Very polite and professional- well informed.


Chris




Review of Appliance Express

As advertised. I thought the total costs was a little high however the job was do quickly and to my satisfaction


John




Review of Appliance Express

Great service


Punctual and efficient




Review of Appliance Express

Luis arrived at the beginning of the scheduled window, was courteous and efficient.


2 appliance repair




Review of Appliance Express

Arrived on time. Great analysis of problems. Fixed quickly and price was reasonable.


??




Review of Appliance Express

This was under warranty. Everything was as promised.


The BEST!!




Review of Appliance Express

Jacob is prompt, friendly, wore his gloves AND mask during the whole visit, even though it must have made his job trickier. He was friendly, and answered ALL my questions. I am SO glad he came to help with my fridge. Thank you, Jacob!!


Great service




Review of Appliance Express

Knowledgeable, kind, courteous


Great Service




Review of Appliance Express

Straight forward and knowledgeable about my concerns and questions with my washer.


Rebecca




Review of Appliance Express

Tyler was very explanatory with everything he was doing to fix the problem I like that and he made it simple to understand


Excellent all around!




Review of Appliance Express


Washer repair




Review of Appliance Express

Great work. On time fast service!!!


Mister




Review of Appliance Express

Have had repair men out 3 times and have spent close to $1000.00, ice maker still not making ice. Refrigerator is 13 years old. Should have been advised not to repair at all.


Fridge Repair




Review of Appliance Express


JIHONG




Review of Appliance Express


Great Service




Review of Appliance Express

Arrived on time, polite and made the repair quickly


Expert Service




Review of Appliance Express

I got excellent service and eductation!


Great service




Review of Appliance Express


Russ




Review of Appliance Express

With a new house we’ve had many service calls from various firms and Lou was the best of all


Efficient, courteous, prepared




Review of Appliance Express

Tyler arrived on time. He had anticipated the problem as a prior visit by Appliance Express failed to solve the problem. He worked efficient and completed the work in a short amount of time. So far the problem has been solved and the family is happy.


Lissa




Review of Appliance Express


Solid Shrive but Expensive




Review of Appliance Express

Initial call was satisfactory in terms of setting up date/time for appointment. Technician arrived and was knowledgeable about appliance issue. Wore face mask; practiced social distancing. My only issue was the cost. For 10-15 minutes of work I paid nearly $200 (more than I do for a plumber of electrician). And I'm a long time; valued client.


Cooktop repair - Awesome




Review of Appliance Express

I would recommend Appliance Express for your repair needs!!


great service




Review of Appliance Express


Great service!




Review of Appliance Express

Jacob was great and fixed my washer in no time! He took all the proper health precautions and was very friendly and efficient! A+++ service


Unhappiness with Luis Morales...




Review of Appliance Express

Hello, I no longer desire Luis to return to my home for repairs. He is an unfriendly fellow--very difficult to deal with, especially during this 3rd and finally repair. I do not believe he worked effectively on my unit, was sarcastic, unhelpful, and even walked out of my home without saying goodbye or a thank you. I also told him that I didn't believe he "fixed" my problem. I was, frankly, expecting him to replace my water dispenser; he impatiently said NO...the water tank froze. He was here two different times and never removed the vegetable or fruit bins. He curtly told me to "wait a day or two with the temperature on 40, then drain a gallon of water from the dispenser and to use the dispenser a lot or it freezes"! He had not told me that the first time nor even checked the dispenser in his overall visit. He is an unfriendly man who needs a lot of customer service training and be willing to "train" customers during his visits and not being unwilling to communicate well with them, as he did with me each time he was here. The culmination was this last visit and I had had enough and brought it up to him in a nice way. I then called the company after he "walked out my door without a word" and discussed the visit with his wonderful supervisor MELISSA. I like Appliance Express very much and will keep using this great company--but refuse to interact with Luis again... And when he called me to tell me that he would be early, he was gruff and I could hardly understand his speech--not a kind nor professional-enough phone call. And he contacted my cell phone of which I asked that the company not do, unless it was an emergency. This was not an emergency after leaving a first message on my home phone answering machine. Thank you. Linda Rowland


On time and great service




Review of Appliance Express

Even though the appointment window was between 11am-2pm, Noah arrived exactly at 11am. He called to inform he was on his way. He explained the issue with the fridge and how he was fixing it.


Excellent setvice




Review of Appliance Express

Paul and his assistant did an excellent job repairing our Jenn Air cooktop. They had all the parts needed and all work completed professionally. I e we puke not hesitate to call upon them again.


Excellent job!




Review of Appliance Express


Fast service




Review of Appliance Express

Wes was incredibly fast and very professional. Best part of the whole experience.


Rick




Review of Appliance Express


Excellent Service




Review of Appliance Express

This refrigerator was still under warranty. Lou came out and was knowledgeable and knew exactly what to do. He is very courteous. This is our second experience with Appliance Express, and would definitely recommend their company.


Ghost in the machine




Review of Appliance Express


Awesome service




Review of Appliance Express

Very knowledgeable technician. Quickly identified and fixed the problem. Highly recommend! Just wish they could have come out a little quicker.


Did not fix the problem




Review of Appliance Express

Not fixed


Owner




Review of Appliance Express

Excellent with repair person


Terrific Service




Review of Appliance Express

Kevin easily diagnosed the problem with our refrigerator, had the replacement part in his truck and installed it quickly. Professional and personable. Great!


Not pleased




Review of Appliance Express

I had requested services on my Vent hood, Washer and Dryer. When the technician arrived, he equated me labor and i said yes. It look him less then 5 minutes to replace circuit board using my own screws. When I asked him what about Washer and Dryer, he told me that no one had informed him about it. He contacted your service department and it turned out that y’all had dropped the ball. No one put those two times in the service ticket. So i ended up agreeing to Pay $179.99 Service charge for not all appliances requested on for the service but only for less then 5 minutes of work. Now i am being told I have to pay for another service charge for someone else to come out on another day to service my washer and dryer. This is BAD service and not fair to your customers.


Excellent Service




Review of Appliance Express

Wonderful experience. Thank you!


Awesome job




Review of Appliance Express

Tech did good job


bear hunter




Review of Appliance Express

very professional, well mannered and a pleasure to work with,


Nice guy!




Review of Appliance Express


Great Service




Review of Appliance Express

Lou was friendly, efficient, and courteous. Definitely 5 star service.


Great service




Review of Appliance Express

The service tech came in and fixed the problem quick and efficiantly


Repair




Review of Appliance Express

They got here and got the job done very happy with their service


Great service




Review of Appliance Express

David was very helpful and nice. He fixed my washer and was able to tell us what was wrong with it.


Homeowner




Review of Appliance Express

Excellent service , Technician was very professional, courteous and on time. Thanks for taking care of our problem!


Very efficient




Review of Appliance Express

The tech who repaired my washer controls did a great job. Even in a cramped and hot room, with all the ppe. Professional and efficient.


Great service




Review of Appliance Express

Great job , in and out .. I was quoted 109.00 over phone , but paid 165.00 please let me know why .


Great service




Review of Appliance Express

Service was performed in a very professional manner. Service person was very courteous and repaired the microwave quickly and we appreciated his effort. Thank you.


Very professional.




Review of Appliance Express


Richard




Review of Appliance Express


Exceeded our expectations




Review of Appliance Express

Prompt, courteous, and fixed the issue.


Jana




Review of Appliance Express

Professional


Great Service




Review of Appliance Express

Very pleased with the quick and fast service. The awesome young man that repaired my oven was very knowledgeable and polite.


Refrigerator Serviced




Review of Appliance Express

Excellent Very Professional


Great technician




Review of Appliance Express


Thank you




Review of Appliance Express

Very friendly, customer service with customer friendly!


Great service




Review of Appliance Express

They came and access my watcher week later all fix


Manuel castro




Review of Appliance Express


Warranty call. Technician answered all questions and show us how to avoid getting frozen items in refrigerator.




Review of Appliance Express


On time . Polite. Great service




Review of Appliance Express

He quickly solved the problem. Was Covid protected. All in all a perfect experience.


Efficient, fast and respectful




Review of Appliance Express

The technician arrived on time - actually early - wore a mask and gloves and diagnosed the problem very quickly. I am very pleased with the service. I would use again definitely.


Excellent service




Review of Appliance Express

Kind and personable young man, speedy repair and took time to explain about refrigerator. Very pleased with excellent service.


Good job




Review of Appliance Express

Two guys came out separately. One to diagnose and one to fix. Clean, well spoken, professional.


Review




Review of Appliance Express


Fantastic service guy, nice friendly, knew his stuff, COVID precautions




Review of Appliance Express


Marginal. Tech was efficient in fixing cooling problem but left water and ice maker inoperable.




Review of Appliance Express

After he left, the refrigerator would no longer dispense water or make ice. These were fully functioning right before he arrived. He denied any responsibility for the defective water and ice maker.


Still making noise but not as loud




Review of Appliance Express


Correct diagnosis and repair




Review of Appliance Express

After a disappointing experience with another repairman, Clif correctly diagnosed the problem with my refrigerator and repaired it after ordering necessary parts.


Helena




Review of Appliance Express

great service, very friendly. Nice young man.


Kitchensid built in




Review of Appliance Express

Efficient, excellent service


Homeowner




Review of Appliance Express


Awesome Service




Review of Appliance Express

Very professional and Nice


Thank you!




Review of Appliance Express

Everything was great. My refrigeration needed some attention and Scott was fast & answered all my questions.


Charles




Review of Appliance Express

Knowledgeable and professional


Geraldine




Review of Appliance Express


excellent job




Review of Appliance Express

very nice and knowledgeable


Great service & technician




Review of Appliance Express

Appliance express staff prior to visit were very helpful, and upon visit the technician was very thorough, and cleaned up after himself. Was polite and made sure to wear his shoe covers, gloves & mask. Thank you!!!


Great Service




Review of Appliance Express

Noah was very was professional and repaired the issue great.


excellent job !!




Review of Appliance Express

thank you for coming out during these times to fix washer , !!! priceless


Gail




Review of Appliance Express

Quick knowledgeable and efficient...


Great Service




Review of Appliance Express

Thank you for the quick assistance and service.


Great Service!!!!




Review of Appliance Express

Al was a great professional. He was very knowledgeable and helpful and he was able to resolve my issue.


great service




Review of Appliance Express

Brandon did a quick job of fixing the problem. Seemed to know just what to do.


Experience with repair of dishwasher and oven




Review of Appliance Express

While Brandon was polite and appears to have repaired our dishwasher, we have not run it for a full cycle - yet - so don't know for sure it is repaired. This was a third call for repair of the dishwasher. Cost was $180 for labor and $157 for parts. Plus labor for earlier call for removal of glass from pump which may or may not have been related to the control panel replacement. Then the fiasco with one of our ovens. Three calls, replacement twice of the computer (which fortunately for us was under warranty). During final call screws in the door were tightened and the oven light problems was resolved. I don't expect to call you again.


Waste of time and money.




Review of Appliance Express

It was a waste of time and money for the technician to come out and do what I could have done or had already done when one of the suspension rods came off before. The technician rehung the suspension rod but it did not fix the problem. The washer still jumps around like popcorn in a popcorn popper and the washer tub bangs against the side of the washer, which is the reason the suspension rods come off. After rehanging the suspension rod the technician did a high speed spin check on the washer and said it was good. I questioned him about it not being with a load on his spin cycle test and he just said the test showed it worked. It does NOT work properly. During the rinse and spin cycle the washer jumps around and there is banging as the tub strikes the outer shell. I put a rubber door mat under the washer hoping that that would cushion the washer, but it still does the same thing. There is banging and it jumps around no matter what is being washed except a very light load like white socks. It bangs and jumps around; with just 5 bath towels in it; with t-shirts, underwear, socks, panties, and bras; with 4 pairs of jeans. It bangs so hard that now when a load is finished washing I find slivers of plastic in the tub, which I have pictures of. I also have multiple videos of the washer banging and jumping around.


Timely, friendly, fast and thorough!




Review of Appliance Express


Linda




Review of Appliance Express


Great service




Review of Appliance Express

On time. Very nice. Efficient.


Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRFC302EPA00 Arrived onsite for the control damper making noises. Called Techline. Suggested to once again change damper control. Got SR#772933940. Ordered part. Rescheduled with customer ; ordrng 1 WPW10594329 (control)

Near Melridge Pl, Austin, TX 78704
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL KBMS1454SSS3 Arrived onsite to install previously diagnosed parts. I installed the magnetron capacitor and diode. I re installed the unit and tested. Unit is working as designed at this time. Job complete.

Near Oakview Cove, Georgetown, TX 78628
David S.

David S.

WASHER LG WM3570HWA "Arrived on site for lf washer not working and water leaking into the tub. I inspected the unit and work area. I found good voltage for, the outlet through the filter board.I found no power going from the control to the display. I inspected the display and found the display damaged. I spoke to the customer about the repair and that they needed both controls and valves to complete the repair. Job complete."

Near Estrella Crossing, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM404KPS0 Arrived on site to test unit for upper rack falling. Found sprayer broken from manifold. Ordering new upper rack manifold. Office to reschedule. ; ordrng 1 W11174340 (UPPER RACK MANIFOLD SPRAYER )

Near Farmdale Ln, Austin, TX 78749
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived on site for customer complaint of unit not cooling properly, found product temperature 36-39 degrees. Unit tested good."

Near Panther Creek Rd, Driftwood, TX 78619
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site replaced hinge pads and sump/ motor . Ran diagnostics all checked normal no water leaks detected. . Job complete ."

Near Eubank Dr, Austin, TX 78758
David  Z.

David Z.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to install previously diagnosed parts to resolve issues with agitation cycle. Installed new motor and cap, cam and belt. Retested. Unit is agitating strong, but making a strange noise from the bottom end when it needs to go into spin and agitate, either shifter isn’t running or received a failed part. Ordering another motor and cap and control to resolve noise and slow function. Office to schedule; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor) and 1 W11170319 (cntrl-elec)"

Near Winged Elm Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for no power. Test unit and found outlet getting 120 colts correct voltage. Test unit and found power cord was disconnected in between the cavity. Secured connection test unit and unit test good job complete.

Near Mariscan St, Manchaca, TX 78652
Al R.

Al R.

DRYER ROPER RED4516FW0 "Arrived to inspect dryer not heating. Tested the unit and unit tumbled, heated and had sufficient exhaust. Unit works as designed Job complete"

Near N Ridge St, Lampasas, TX 76550
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for dryer not drying. Tested unit and found all components operational. Unit is heating. Customer explained is taking 2 cycles to load. Upon inspection found air flow issues. Lent trap was full and external duct will need a professional cleaning. Also adjusted dryer for optimal hose fitting. Explained to customer the importance of air flow and cleaning lent filter after every use. Made recommendations to customer. Job complete.

Near Darjeeling Dr, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR GE GSHS6KGZBCSS Arrived on job for complaints of both freezer and refrigerator section not keeping consistent temperature. Will need main control. ; ordrng 1 WR17X12138 (bucket & auger asm) and 1 WR55X10942P (CONTROL )

Near Tower Rd, Lockhart, TX 78644
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived to inspect refrigerator that wouldn’t dispense ice or water. Confirmed the complaint and found there was an indentation where the switch meets the left cabinet caused by the left door switch. Used pads to correct the issue. Unit now operating properly to customers satisfaction. Job completed

Near County Rd 4034, Lampasas, TX 76550
Wesley P.

Wesley P.

WASHER MAYTAG MVWB855DC3 Arrived onsite and replaced latch on the washing machine due to glitch symptom continuing with less regularity after replacement of ui. Advised customer on repair.

Near Middle Brook Dr, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site and added pressure regulator diagnosed on previous visit, after replacement water dispenser flow has improved. No water leaks from connections at time of service, job complete"

Near Far W Blvd, Austin, TX 78731
David S.

David S.

OVEN WHIRLPOOL WOD77EC0HS02

Near Brushy Creek Rd, Cedar Park, TX 78613
Kevin B.

Kevin B.

OVEN JENN-AIR JJW3830IL00 "Arrived on site and inspected oven and found customer is experiencing F2E0 error code, took one picture of saved error codes. A new control panel will be needed to correct the problem..; ordrng 1 W11342568 (Control panel)"

Near Tyndale Cove, Austin, TX 78733
Robert J.

Robert J.

WASHER GE GUD27ESSJ1WW Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.

Near Center St, Lockhart, TX 78644
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM404KPS0 Arrived on site to replace console. Replaced console test unit and unit test good job complete.

Near Sanderling Trail, Austin, TX 78746
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site to install diagnosed parts for service pointer, code S22916. Replaced rails and adjusters. Retested and all is working as designed. Call complete."

Near Greer Dr, Cedar Park, TX 78613
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site to test unit for producing too much ice. Found when I shut ice maker off by lifting shut off arm, icemaker was still harvesting. Replaced ice maker, tested unit, unit works good. No leaks detected. Job complete."

Near Dashelle Run, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to test unit for unit leaking. Test unit and found water coming from vent. Removed vent and found pinched gasket allowing water to escape. Secured gasket test unit and unit test good job complete.

Near Blue Oak Blvd, San Marcos, TX 78666
David S.

David S.

WASHER MAYTAG MHW6630HW0 "Arrived on site for washer being unresponsive. I inspected the unit and work area. I found the touch panel only responding to power on. I replaced both latch and console. I was able to put the unit in to diagnostics. I ran a diagnostics cycle and found the unit operating as designed. Job complete, no water leaks detected"

Near S 1st St, Pflugerville, TX 78660
David S.

David S.

MICROWAVE WHIRLPOOL WMH32519HW4 Arrived on site to install previous diagnosed parts. I gained access to the microwave control and display. I replaced both with new parts. I tested the microwave. It is working as designed. Job complete.

Near Fairmeadow Dr, Round Rock, TX 78665
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site to test unit for dispenser light issues. Found selection light on UI would not turn on when selecting water. Replaced UI, tested unit, unit works good. No leaks detected. Job complete."

Near Alpine Trail, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, customer advised that they heard a loud noise come from the ice maker and found water had leaked into the ice bin. I placed the unit in diagnostics and attempted to test the ice maker in test #44 and it failed. I removed the ice bin and found the ice maker dangling. Removed the ice box cover and found that the ice maker was broken from its housing. I am ordering the ice maker and office to schedule return service due to part being OOS. No water leaks observed during.; ordrng 1 W10873791 (icemaker)"

Near Esperanza Petal Pass, Liberty Hill, TX 78642
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WET4027HW0 "Arrived onsite at 1204 stacked combo unit. Washer was non responsive. Took voltage at terminal block and found L1 was at 14vac. L2 was at Checked breaker, was not tripped. Manually flipped switch and rechecked voltage. Voltage to L1 was restored. Washer is now operational. No leaks present at this time. Job complete"

Near Shady Ln, Austin, TX 78721
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH76719CZ2 Arrived on site to diagnose microwave that was not acting like door was closed. Replaced lower interlock and reseated top interlock since the kit did not have the correct switches for top. Retested and all is working as designed. Call complete.

Near Along Creek Cove, Austin, TX 78717
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived onsite to replace parts ordered by previous tech. Replaced parts tested unit. Unit test good.

Near Middle Fiskville Rd, Austin, TX 78751
Scott  M.

Scott M.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site for stuff still freezing also water dispenser will stick from time to time customer will have to pull on it to stop dispensing water . Ordering controls and water dispenser parts . No water leaks detected at time of service. Call to set return ; ordrng 1 W10672578 (SPRING ) and 1 W10792148 (PADDLE ) and 1 W11087492 (SWITCH ) and 1 W11262313 (UI) and 1 W11330490 (DISPENSER CONTROL)

Near Conchos Trail, Austin, TX 78726
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on ,replaced turn table motor ,support and glass tray . Tested unit out twice . Both time heating to Whirlpool spec. Job complete ."

Near Normal School Way, Georgetown, TX 78628
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived onsite and tested unit finding all over as designed no functional issues or leaks. All checks good.

Near Clear Spring Ln, Leander, TX 78641
James C.

James C.

DRYER WHIRLPOOL WED6620HW1 Arrived on site and installed new control and console. Tested operation and found unit working properly. Job complete

Near J E Brown Ln, Jarrell, TX 76537
Jimmy J.

Jimmy J.

WASHER MAYTAG MVW7232HW0 Arrived on site for Fabric Softener Not Dispensing - Top Load WasherPlaced in diagnostics and found no error codes. Ran a normal cycle and found that latch was faulty and not always engaging. Replaced latch and ran another normal cycle. Latch engaged every time I tested it after install. Washer is now operating as designed.

Near Jackal Dr, Round Rock, TX 78681
Lou S.

Lou S.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site to inspect dryer tripping the breaker. Upon further inspection, I found the terminal block cover sitting on the dryer with a burnt spot on it. I inspected the terminal block and found the white wires were not connected correctly and had grounded out on the terminal black cover causing the wires to melt and the whit & block wires crossed causing the unit to short and trio the breaker. I re-wired the unit and removed and replaced the terminal block and retested. Unit is operating as designed. No lint observed during service, job completed."

Near Ronald West Reagan Blvd, Georgetown, TX 78628
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMHA9019HZ1 Arrived on site to replace door. Replaced door test unit and unit test good job complete.

Near Pecanwood S, Kyle, TX 78640
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL KDTM404KPS0 Arrived onsite for unit giving error code. Error code Overfill/float switch open. Replaced float switch. Tested unit. Unit test good. No leaks this time. Job complete. Job complete

Near Caballo Blanco Rd, Austin, TX 78725
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for not washing. Started unit and found unit not responding. Put unit in test mode and found error code lost communication. Replace control test unit and unit test good job complete.

Near Gorham Glen Ln, Austin, TX 78739
David S.

David S.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for oven light staying on and the oven not heating. I inspected the unit and work area. I found the door switch has failed. I replaced the door switch. I tested the unit and I found the light coming on and off as designed when the door is opened and closed. I preheated the oven to 350 and found it heating as designed. Customer paid in full on

Near Wearyall Hill Ln, Pflugerville, TX 78660
Scott  M.

Scott M.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for screen frozen .did hard reset ,ran diagnostics. Got UI error code . Hard reset seemed to fix issue . Job complete"

Near Eucalyptus Bnd, Austin, TX 78717
Jimmy J.

Jimmy J.

DRYER WHIRLPOOL WGD560LHW1 Arrived on site for Scraping Sound - DryerQ1 no Q2 no Q3 no Q4 noDryer was making a loud rattling noise. Used pad to eliminate the rattling noise between the bottom panel and the motor bracket. Reassembled dryer. Turned on and noise was gone. Job completed.

Near Marimoor Dr, Hutto, TX 78634
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL KBFN502ESS00 "Arrived on site to inspect fridge for door issues, upon inspection found the door hinge with a sheered screw inside, replace hinge and found the stem is longer then previous hinge, tried to use longer screw and it sheered, ordering both side hinges and screws. Required customer for both sides, customer accepted. Office to reschedule ; ordrng 2 8533980 (SCREW)s and 2 WPW10485980 (HINGE )s"

Near Decanter Dr, New Braunfels, TX 78132
Scott  M.

Scott M.

RANGE WHIRLPOOL WCG55US0HS00 Arrived on site for yellow inconsistencies in flame . Found some plumber puddy in regulator . Tapped regulator and it fell out . Flames are normal blue cones . No gas leaks detected at time of service. Job complete .

Near Calera St, Liberty Hill, TX 78642
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator needing previously diagnosed sealed system parts. After installing the necessary parts and I vacuumed out the system and charged the Freon level two 5 1/2 ounces per the factory settings on the fridge. I then reassembled the unit fully and plug the unit in and watch the evaporator coil frost up perfectly and found that the pressures on the low side and high side right -10 on the low and 125 on high and I ran these pressure readings by in-house tech line SW who stated that the readings are fine and now the fridge is frosting over the unit is working as designed call complete

Near Lisa Ln, Killeen, TX 76543
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WUW35X24DS0 Arrived onsite for wine cooler making loud noise. Upon inspection found that the noise the customer was hearing was the compressor ramping up. This is normal. What may be magnifying the noise is that the customer has 2 wine coolers and a refrigerator all in the same are of the home. If multiple compressors are ramping up simultaneously the sound will appear to be louder. Job complete

Near Pequeno St, Austin, TX 78757
David S.

David S.

REFRIGERATOR KENMORE 106.577127 Arrived on site for rc not cooling. I inspected the unit and work area. I gained access to the fc evaporator. I used my steamer and pushed steam through the return vent clearing it out. I steamed from the rc to the fc as well and found air flow. I steamed through the evap fan and found it coming out in the rc. I can now feel air flow from the fc to the rc while the fc door is closed. I spoke to the customer about the repair. If the fridge does not cool down than the insulation in. The return vent has broke apart and blocked the vent. Job complete. No water leaks detected.

Near Ridge View Dr, Georgetown, TX 78628
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site to install previously diagnosed main control rotor and stater motor etc. After installing the needed parts I was able to retest the unit and verify that you are no longer flashes on and off of Randall and the unit is cycling through its times exactly as designed overall unit is functioning well. Call complete

Near Anvil Range Rd, Killeen, TX 76549
David S.

David S.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for oven having a strong smell. I inspected the unit and work area. I turned the oven on and set to 350 degrees. As the oven was heating I could hear a loud pop noise. I inspected the bottom of the oven and I found the bottom cover had warped out of shape from the heat. I am ordering a new oven bottom. I spoke to the customer about how the oven operates and that oven doesn’t stay light all the time it will turn on and off to maintain an average temperature. The office will reschedule when we have an eta on the part.; ordrng 1 W11098799 (OVEN BOTTOM)

Near Kimblewick Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBC107KSS05 Arrived on site to test unit for unit not heating. Test unit and found bad tod. Replaced tod.Test unit and unit test good job complete.

Near Big Bill Ct, Austin, TX 78734
Leonardo C.

Leonardo C.

RANGE AMANA AGR5330BAS3 Arrived on site to test unit for board not responding. Test unit and found bad control board. Replaced board. Test unit and unit test good heated to 350

Near Lehman Way, Austin, TX 78747
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC evaporator defrost failure. Also noted right side RC door gasket torn. Per service pointer evaporator cover and control need to be replaced and are covered along with labor by S code. Gasket also needs to be replaced to complete repair. Customer to defrost unit 48 hours prior to return appointment.; ordrng 1 W10917313 (gasket-dor)"

Near Rolling Meadow Dr, Salado, TX 76571
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUID308ESS1 "Arrived on site for no ice. Ran diagnostics shin thermistor reading open,weak water flow from valve,unit passed all other diagnostic test. Replaced bin thermistor and valve,checked connections no leaks unit passed all diagnostics. ; used 1 WPW10511923 (THERMISTOR ) from stock"

Near Mirador Dr, Austin, TX 78735
James C.

James C.

COOKTOP KITCHENAID KCGS956ESS02 Arrived on site and installed new harness and spark module. Tested operation and found unit working properly. Job complete

Near Cypress Springs Way, Georgetown, TX 78633
Jonathan M.

Jonathan M.

WASHER MAYTAG MHW8630HW1 "Arrived on site for a washer that is leaking. Inspected unit and work area. Placed in service diagnostics and found an F0 E2 (oversuds) error code. Ran unit through an auto test and found the unit setting up when water was pushed into the unit. Ran unit through a manual fill and recirculation pump and noticed excessive suds. I ran the unit through a quick wash and noticed oversuds in the drum filling the drum halfway without clothes. I called tech line and spoke to Robert SR# 7729339008. He had me adjust the load and go dispenser feed but also advised to make sure to advise the customer that whomever is using the washer to not add further soap to it. He advised to clean out the washer using the queen washer cycles several times to remove excess suds. Lastly, he is advising to replace the dispenser drawer due to a new service pointer put. Ordering dispenser drawer and office will need to contact customer to reschedule due to out of stock parts.; ordrng 1 W11465

Near Columbus Ave, Waco, TX 76701
Jonathan M.

Jonathan M.

REFRIGERATOR GE GSE25HMHJHES "Arrived on site for a refrigerator that’s not holding temperature and it’s making a loud noise. Inspected unit and work area. Customer advised that the temperature is still in the freezing temperatures but it’s not sitting at zero and 34° like she has it on her refrigerator set temperatures all the time. She advised that the unit is getting up to 2° in the freezer section and 35° in the refrigerator section. I advised her that this is normal due to fluctuating temperatures in the refrigerator and freezer sections often due to defrosting of the evaporator. The customer also complained about a noise from her refrigerator that lasts several hours when running. Noise appeared to be the sound of the compressor. I advised her that due to moving parts that often times the unit will begin to make latter sounds after a while. Advised this is normal and as long as it’s not affecting functional parts of the unit or the cooling, that this is completely normal. I added

Near S Charles St, Elm Mott, TX 76640
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT920SADM3 "Arrived on site and inspected dishwasher and found wash motor has failed, quoted customer for replacement, wash motor . No water leaks detected at time of service, job complete."

Near Calpe Dr, Austin, TX 78739
Jonathan M.

Jonathan M.

DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site for a dishwasher that had issues with its gasket. Inspected unit and work area. Found inner door gasket seal not aligned properly at the top causing their ceiling issues. Fixed seal and customer had questions about the drying. Advised her to use rinse aid, run hot water at her sink prior to a dishwashing cycle, and to use her high temp wash and sanitation rents through each cycle to ensure maximum dryness. Unit is now working as designed. Call complete."

Near Shilling Dr, Elm Mott, TX 76640
Jonathan M.

Jonathan M.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for a dishwasher that has no power. Inspected unit and work area. Tested unit and found none of the buttons working on the consul. Removed door cover and tested voltage going to the unit. Found proper voltage. Tested DC voltage going to the control panel and found 13 V DC. Unit will need a console for full repair. Ordering part and office will need to contact customer about reschedule date due to out of stock and PSP item. ; ordrng 1 W11162736 (console)

Near N 2nd St, Axtell, TX 76624
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF7365DAB13 Arrived onsite to inspect refrigerator not producing ice. Found the UI kit was needed. R&R both and unit began operating properly. Job complete

Near County Rd 4710, Kempner, TX 76539
Jimmy J.

Jimmy J.

REFRIGERATOR FRIGIDAIRE FGUS2632LP2 "Arrived on site for CUST IS NOT DISPENSING ICE - SHELF IS CRACKED. Bottom drawer crisper pan cover is broken, ordered new one. Glass panel that sits in the broken crisper pan cover is fine and can be reused. Humidity control on the top drawer has been broken and needs replacement. Ordered new. The module dispenser does not respond / click when you press a cup against it. With this, the ice and water do not dispense. Ordered new. The drip tray doesn’t stay in the mount anymore and needs replacement. Ordered new. Will need authorization for all parts ordered. ; ordrng 1 240350903 (cover-crisper pan) and 1 240362201 (control,humidity) and 1 242074202 (module-dispenser) and 1 242092401 (drip tray) and 1 242114903 (board-control)"

Near Bennett Cove, Hutto, TX 78634
Jonathan M.

Jonathan M.

FREEZER MAYTAG MFI2570FEZ06 Arrived on site for a freezer door that is not sealing properly. Inspected unit and work area. Found price build up in the upper left-hand corner of the freezer. Found the gasket bent and not closing fully in the top left-hand corner. Replace gasket and use a heat gun to seal new gasket to the frame. Unit is now working as designed. Call complete.

Near Estancia Rd, Waco, TX 76712
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to install previously diagnosed and ordered parts. Due to the tub being badly damaged and the outer door panel being badly bent at the hinges, and the upper rack adjusters being broken, I removed and replaced the tub and transferred all parts over to the new tub from the old except the sump/motor assembly and adjusters. I arrived without the door and will need to reorder the door. Got the unit mounted to the cabinets and tested operations. Unit is operating as designed, but the door still need to be replaced. I am ordering the outer door panel. No water leaks observed during service. Office to schedule return service due to OOS panel. ; ordrng 1 W11087377 (panel)"

Near Lyme Ridge Dr, Leander, TX 78641
Al R.

Al R.

DISHWASHER GE GSD3300K00BB "Arrived to inspect dishwasher not draining. Replaced the Timer, ran unit manually advancing and unit kept filling and never drained. Ordered CNOTE for research on possible solutions.Needs more work; ordrng 1 CNOTE

Near E Avenue B, Copperas Cove, TX 76522
Jonathan M.

Jonathan M.

MICROWAVE FRIGIDAIRE FFMV1645TS Arrived on site for a microwave that was tripping the breaker every time you press start. Inspected unit and work area. Confirmed customers complained and tested switches. Found monitor switch stuck in a closed position. Replaced monitor switch and tested unit. Unit is working as designed. Call complete.

Near Jackal Dr, Lorena, TX 76655
Tyler  G.

Tyler G.

REFRIGERATOR GE GSL25JFPDBS Arrived on site for refrigerator meeting previously diagnosed ice bucket and water wide heater. Upon arrival I installed a bucket and waterline heater and was able to verify that the bucket is not dispensing the ice properly through the door but after trying to defrost the fuel line within the door and installing the heater I found that the full line would not unclog the ice indicating that the insulation in the door is defective from top to bottom it is freezing the line throughout the entire door more than what the heater is able to melt and clear out. In order to repair the dispenser issue the unit will need A new freezer door. Office to reschedule after finding if door is still available and getting American home shield approval.Office to reschedule after AHS approval ; ordrng 1 UNKNOWN (RESEARCH IF DOOR IS POSSIBLY AVAILABLE?) and 1 UNKNOWN (AHS APPROVAL ) and 1 WR60X10088 (blade cond fan assy) and 1 WR60X10220 (condensor FAN MOTOR) and 1 WR78X10987 (mu

Near Cross Bend Dr, Killeen, TX 76543
Clif L.

Clif L.

COOKTOP WHIRLPOOL KFGU766VSS02 Arrived on site to replace orifice holder for cooktop. Replaced part and tested unit. Found all is functioning properly at this time.

Near Daisy Ln, Temple, TX 76502
Tyler  G.

Tyler G.

WASHER WHIRLPOOL CAM2742TQ3 Arrived on site for washer needing previously diagnosed pressure switch. After installing the pressure switch I ran a five minute reset in spin mode to suck the air out of the pressure line. And then re-tested the unit on a four times fuel cycle on a small load and found that at the end of the bill cycle it then went into agitation as designed. I didn’t advance a timer into a drain and spin and allow the unit to finish cycling out and reset at this point I informed the customer of the repairs been completed and he requested to test the machin

Near E Central Texas Expy, Killeen, TX 76541
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWC465HW2 Arrived on site for a washer that’s making a whirring sound when plugged in. Inspected unit and work area. Customer showed me what was going on and the drain pump was trying to drain out water out of the tub even though there was no water in the tub. Removed pressure hose from the control and the unit still proceeded to drain. Canceled the cycle and placed unit in service diagnostics found an F8 E1 (no/long fill). Customer does not have a hot water hook up for this unit yet which is causing this issue. Unit will need a control for full repair.; ordrng 1 W11249158 (cntrl-elec)

Near Clifton, TX 76634
Jonathan M.

Jonathan M.

WASHER AMANA NTW4516FW3 Arrived on site for a washer that has water level issues. Inspected unit and work area. Customer advised that the unit seems to be dripping and filling even when the unit is off or unplugged and will be a quarter of the way full before they start a new wash cycle. Confirmed customers complaint and replaced water valve. Customer also complained of his door strike not having screws. Added screws to hold the door strike in place. Tested unit and unit is now working as designed. Call complete.

Near Lippizan St, Waco, TX 76706
Clif L.

Clif L.

MICROWAVE FRIGIDAIRE FFMV1645TS Arrived on site to diagnose a microwave that is tripping the breaker. Found weak breaker in the breaker box. Plugged the microwave into a different outlet and found unit resetting but not tripping the breaker. Control has been damaged in microwave most likely due to breaker tripping repeatedly causing small service through unit.

Near Bainbridge Rd, Temple, TX 76502
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for a unit that won’t drain out properly. Inspected unit and work area. Customer advised that the units making a rattling sound as it tries to drain barely any water is coming out.Placed in service diagnostics and found an F9 E2 (pump drive system problem), F8 E1 (no/long fill), and F0 E3 (overload) error codes. Removed drain pipe and found drain pump blades eaten up by screws still left in the drain pump. Replaced drain pump and tested unit. Unit is working as designed. Call complete."

Near Sutherland Rd, Axtell, TX 76624
Tyler  G.

Tyler G.

COOKTOP WHIRLPOOL RCC3024LB01 Arrived on site for cooktop that needed a previously diagnosed back right burner infinite switch. After disassembling installing and re-assembling the unit I was able to show the customer that the burner now is able to be adjusted temperature wise between low and high and fluctuates as designed. Call complete

Near Cross Bend Dr, Killeen, TX 76543
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 Arrived on site to install door for refrigerator. Installed new door and upon removing plastic wrapping noticed scratch on upper center portion of door. .; ordrng 1 LW11202402 (dor-fip)

Near Morgan's Point Blvd, Morgan's Point Resort, TX 76513
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for a fridge raider that’s not making ice or dispensing water. Inspected unit and work area. Found unit dispensing water but water was dispensing irregularly. Remove filter and replaced filter back in and unit started running a little smoother. Check the icemaker and found an ice block in the ice container and underneath the icemaker causing the motor not to turn. Defrosted ice block to remove a spin and tested icemaker. Icemaker was able to rotate and fill properly. I advise the customer that they could replace the icemaker or see if it worked properly due to not having the icemaker on hand. Call complete."

Near Regina Dr, Hewitt, TX 76643
Lou S.

Lou S.

COOKTOP WHIRLPOOL GLS3665RS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the front right burner valve stem being damaged and the middle and left rear spark modules not functioning properly, I removed and replaced said parts and tested. Unit is operating as designed. Checked for gas leaks and found none. No gas leaks detected during service, job completed."

Near Lyme Ridge Dr, Leander, TX 78641
Jonathan M.

Jonathan M.

OVEN FRIGIDAIRE FFET3026TSA Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced temperature sensor and tested unit in a 350° bake. Unit took 35 minutes in order to reach proper temperature. Customer also complained about her timer that will shut off the whole baking or boiling cycle if she puts 60 minutes on her timer. Confirmed complaint advised customer that she could potentially swap out her control board but that would encourage additional costs. She asked if I could get ahold of Fridgidare to ensure that was needed. Frigidaire check line was closed so I will need the office to add a pseudo-call for my route to call tech line on Monday to get advisement from tech line as to her issue.

Near Fenton Ln, Belton, TX 76513
Lou S.

Lou S.

DRYER WHIRLPOOL WGD7120HW0 "Arrived on site to inspect dryer display blank. Upon further inspection, I turned the unit on and the display screen stayed blank. I pressed start and the unit is operating as designed. I inspected the console fascia control and all harnesses were connected. Checked continuity to the main harness and it was good. Checked voltage at the wall and got 124V (gas unit). Checked the ribbons (2) and they were connected securely. Retested the unit and still no display. I am ordering the console fascia and office to schedule return service due to OOS part. No gas leaks detected and no lint observed during service.; ordrng 1 W11419059 (CONSOLE FASCIA)"

Near Tequilana Pass, Leander, TX 78641
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL ED2GHGXMQ00 Arrived on site for a refrigerator that is not cooling and not making ice. Inspected unit and work area. Found freezer evaporator completely covered in frost. Tested resistance through the defrost by metal and found proper resistance. Tested resistance through the heater and found 25 ohms. Found evaporator fan running but running very weak. Replaced evaporator fan and defrosted unit. Unit is now working as designed. Call complete.

Near Hillside Dr, Troy, TX 76579
Scott  M.

Scott M.

MICROWAVE JENN-AIR JMC2430DB01 Arrived on site for 2-1 error code ( stuck key) . Customer told me it has stopped for couple days prior to today’s visit . Ran diagnostics did have stuck error . Cleared error and did hard restart . All keys responding as normal . Recommend if failure occurs again to replace UI and maybe control .

Near Barker Ridge Dr, Austin, TX 78759
Robert J.

Robert J.

MICROWAVE GE JVM3160RF4SS Arrived on job for complaints of no power.

Near FM2438, Kingsbury, TX 78638
David S.

David S.

WASHER MAYTAG MVWX655DW2 "Arrived on site for drawer level breaking off during operation. I inspected the unit and work area. I found level broken off and not staying in place again. I replaced the drawer and used silicon to glue the level into place so that it will stop coming off. I called techline and got sr # 7729337293, I spoke to Leon. Job complete"

Near Hymeadow Cir, Austin, TX 78729
Noah D.

Noah D.

RANGE WHIRLPOOL WFE515S0EW0 "Arrived on site to inspect range for broken glass, upon inspection found the upper trim loosened, tightened down all screws and found a hinge screw missing causing loose hinge, ordering screw. Office to reschedule ; ordrng 1 WPW10031790 (SCREW)"

Near Gruene Rd, New Braunfels, TX 78130
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and tested operation. Found interlock switches have failed. Installed new interlock kit and tested operation. Unit tests good. Job complete

Near Tradinghouse Creek St, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site and inspected washer and found saved error code for long fill, ran water in diagnostic cycle and found no water flow from the hot water side. Will need a new valve assembly to correct issue.; ordrng 1 W11173597 (Valve assembly)"

Near Travertine Trail, Buda, TX 78610
Noah D.

Noah D.

COOKTOP KITCHENAID KICU569XBL00 "Arrived on site to inspect cooktop for not heating correctly, upon inspection found the front left burner did not work with a certain corroded pan, all other pans had worked correctly, instructed customer on proper use. Complete"

Near Summer Glen Ln, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

RANGE KITCHENAID KGSK901SSS01 Arrived on site to replace glass. Replaced glass test unit and unit test good.

Near Twinberry Cove, Austin, TX 78746
Jimmy J.

Jimmy J.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for The bottom rack is stuck, can't be pulled out or removed to adjust the height of the rack. The rack had been pushed too far into the rails of the oven cavity. Gently pulled rack out from left then right sides of the rack. Rack came out and was not damaged. Rack is now sliding in and out of the rails as designed. Job completed."

Near Raven Caw Pass, Pflugerville, TX 78660
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL KBSD602ESS01 Arrived on site to replace light module from previous diagnosis. Found light module in refrigerator and freezer out. Customer preferred refrigerator lights be working so I replaced left second from top module. Needing light module to fix freezer light issues. Customer also complained of frost build up in freezer. Found door gasket not sealing properly. Had light on in freezer and with door closed there was light shinning through on top right corner. Needing freezer door gasket to fix frost issue. ; ordrng 1 KBSD602ESS01 (FREEZER DOOR GASKET) and 3 W11462342 (LED MODULE)s

Near Skipping Cedar St, San Marcos, TX 78666
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site for fresh food lights strobing . Found freezer light out . ordrng 1 W10695459 and 1 W10830288 (LED DRIVER )

Near Bottlebrush Dr, Austin, TX 78750
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on job to replace previously diagnosed parts. After replacement test operation. Unit cooling and all fans working.

Near Cross Creek Ln, Kingsbury, TX 78638
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for oven being too hot . Customer complaint was door and surrounding area hot to the touch . Also was storing bread in broiler space and burned said bread . Rsn diagnostics no erro codes . Ran temps oven is avg 352. Took temps around vents on door , avg was 170. Did inform customer that temps were well within specs . No gas leaks detected at time of service. Job complete ."

Near Alloro Dr, Austin, TX 78717
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered parts. Due to the oven door outer trim coming off, I removed and replaced the outer door glass/trim and installed the installation strip per service pointer #W10917778. Tested unit and it’s operating as designed. No gas leaks detected during service, job completed."

Near Valley View Dr, Leander, TX 78641
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site to test unit for not cooling. Removed evap cover and found green dye leaking from evap. Needing evaporator, dye drier and sealed system tech to fix issue. Also needing two hours. Office to reschedule.; ordrng 1 W11407409 (EVAP) and 1 W11490399 (DYE DRYER )"

Near Lakeview Dr, Canyon Lake, TX 78133
Lou S.

Lou S.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to inspect a crack on the interior wall of the range. Upon further inspection, I found a large crack in the interior wall of the oven on the right side at the front corner where the rack sits and could see the insulation through it. Took photos and contacted Whirlpool techline to report. Spoke to Austin and advised of my findings.

Near Arrow Head Dr, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite to inspect filter stuck inside the unit. I freed the filter, replaced it with customers new one. Also found the left door wasn’t making contact with the left switch due to an indention in the unit causing the issues. Used pad (W1113654) to fix the issue. Unit now works as designed to customers satisfaction.No leaks observed at the time of service. Job complete"

Near Carpet Ln, Killeen, TX 76549
Jacob S.

Jacob S.

FREEZER WHIRLPOOL WZF79R20DW03 Arrived onsite for unit not freezing. Looked at unit. Found that the cooling line from the compressor had frost buildup and the freezer also had frost buildup. Called Techline. Suggested to order thermistors and heater. Got Sr#7729328848. Let customer know to allow unit 24 to 48hrs to defrost before returning to service. Ordered parts. Office to reschedule ; ordrng 1 WPW10316428 (heater) and 1 WPW10383615 (thermistor) and 1 WPW10384183 (thermistor)

Near Sharon Ln, Austin, TX 78703
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KBFN402ESS00 "Arrived on site for refrigerator with not opening properly and customer said I thought about your gasket. Upon arrival I found that the right side pressure door hinge had a broken mounting screw that snapped off inside the Hendrix south also found of the gasket is torn but I informed the customer that the gasket is no longer available and the only way to get the gasket fixed is by ordering an entirely brand new right side ffc door.The part numbers for the screw door and hinge are listed below and the office will need to reschedule once the customers have reached back out to us and let us know how they wanna proceedWPW10485980, W11474472, W10782316"

Near Armstrong Rd, Salado, TX 76571
Richard P.

Richard P.

WASHER WHIRLPOOL WETLV27HW1 Upon arrival found that the washer is fixed and working fine. No service required.

Near Thorpe Ln, San Marcos, TX 78666
Kayman B.

Kayman B.

OVEN GE JGB660DEJ1WW Arrived onsite for oven not baking or ignitor not igniting the gas. Upon inspection I found no voltage going to the bake ignitor. The customer stated that the ignitor was recently replaced but never worked. I found the main control not sending correct voltage to the ignitor for it to glow. I am ordering the main control for repair and returning with the bake ignitor just Incase. Main control (WB27K10453) ignitor (WB13X25500). ; ordrng 1 WB13X25500 (range igniter glowba) and 1 WB27K10453 (control oven to9 (ga)

Near River Park Ln, Georgetown, TX 78626
Brandon C.

Brandon C.

RANGE MAGIC CHEF CGR1420BDW "Arrived on site for customer complaint of no heat in oven, found failed ignitor, I replaced ignitor, unit tested good."

Near Andrew Dr, Spicewood, TX 78669
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWB835DW4 "Arrived on site and inspected washer and found no water flow from hot or cold valves, after replacing both valves washer is operating properly.

Near Jack C Hays Trail, Buda, TX 78610
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF510PAYW2 Arrived onsite to inspect dishwasher not heating. Ran diagnostics test mode and unit completed and all aspects of the unit worked as designed. Customer advised on purging the hot water and using rinse aid for better results.No leaks observed at the time of service.

Near John Henry Dr, Copperas Cove, TX 76522
Noah D.

Noah D.

DISHWASHER FRIGIDAIRE FBD126RBS0 "Arrived on site to inspect dishwasher for moldy insides, upon inspection found the inside of tub covered in mold, took pictures. Customer advised to speak with AHS. Complete"

Near Joye Ln, Seguin, TX 78155
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE320M0JS0 Arrived on site to replace glass and name plate. Replaced parts test unit and unit test good job complete

Near Montopolis Dr, Austin, TX 78741
Jimmy J.

Jimmy J.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for GAS RANGE oval burner in the middle the portion underneath is loose and the whole burner moves a lotInspected middle burner and there was no repair necessary. Unlike the other burners the center burner is meant to be removed for cleaning purposes. All other burners are mounted with screws. Job completed.

Near Docking Iron Dr, Hutto, TX 78634
Robert J.

Robert J.

WASHER WHIRLPOOL MHW8630HC1 Arrived on job for smell issue. Called tech line 7729327378 and did video Whirlpool will contact customer. Customer not over filling soap. ; saved tckt

Near Sunny's Halo Ct, , TX 78737
Robert J.

Robert J.

WASHER WHIRLPOOL WTW57ESVW1 Arrived on job to replace previously diagnosed parts. After replacement test operation and no change will need cycle switch to complete repairs. Also time sent damaged order new. ; ordrng 1 WPW10168257 (switch-cyc) and 1 WPW10177827 (timer)

Near Twilight Mesa Dr, Austin, TX 78737
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for customer complaint of unit not working and giving error code. Found F9E1 f3e1 error codes in diagnostics mode. Found clog in drain line, and in pump, I removed clog, unit tested good.

Near Highland Village Dr, Lakeway, TX 78738
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is leaking. Found water valve cross threaded and water fitting over tightened. Replaced water valve today but fitting will need to be replaced to complete repairs as gasket inside fitting is cut.Advised homeowner not to turn on water under sink as leak will occur until fitting is replaced.; ordrng 1 W10685193 (fitting)

Near Bailey Park Dr, Jarrell, TX 76537
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HZ4 Arrived on site for microwave light not operating. Tested and inspected unit and found failed lamp holder. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Avery Island Ave, Austin, TX 78727
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WFC150M0JW0 Arrived on site for a range that would not allow the top burners to work properly. Upon arrival tested voltage from the power outlet to the terminal block on the range and verified that it is getting 240 V and it is stable between the circuitry of the power outlet all the way to the main controller switches. The infinite switches are also getting the proper voltage but I found that all four of them were turned on we’re not sending the full 240 V down to the burners like they needed to. I ended up replacing all four infinite switches and retest of the unit and then found that the 28 inch burners had lost their continuity resistance and even though the receptacles are still intact and also receiving 240 V the two Aidans burners would not turn on due to being internally broken. We will need to return with two 8in burner coils for the front left as well as the back right burners. Office to reschedule due to parts currently out of stock; ordrng 2 W11396790 (BURNE

Near W Mesquite Ave, Rogers, TX 76569
Jonathan M.

Jonathan M.

MICROWAVE GE JVM1752SP2SS Arrived on site for a microwave that won’t except selections. Inspected unit and work area. Customer showed me that some buttons still work but several buttons do not. Unit needs a control panel for replacement.

Near Caldwell St, Waco, TX 76710
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Arrived on site to inspect refrigerator tripping the breaker. Upon arrival, the customer advised that the unit had been moved to another apartment. Upon further inspection, I found the unit plugged in on an outlet in the living room and operating as designed. I pressed the test button on the breaker and the breaker tripped. Turned the breaker back on and the refrigerator came back on with no issues. I placed the unit where the refrigerator goes in the kitchen and plugged it in. The unit began to operate as designed. When I went to press the test button on the breaker, I found the button was no good. I tested the defrost element, compressor, evap fan and all are operating as designed. I advised the customer of my findings and the issue with the breaker and I recommended they have someone check the breaker. No water connected to the unit. Job completed."

Near Ronald West Reagan Blvd, Georgetown, TX 78628
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE LGUS2642LF1 Arrived on site for a refrigerator that is not stopping when water or ice is dispensed. Tested unit and found that ice dispenser would not stop dispensing ice even after the paddle was let go. Removed front cover and found the paddle switch completely old and slow to come out of the engaged state. Spoke with SW and was advised that I could replace that switch with a switch from a prior appointment. Replaced switch and tested unit. Unit is now working as designed. Call complete.

Near Mundo Dr, Waco, TX 76712
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FPHD2491KF0 Arrived on site to test unit for not draining all the way. Test unit and unit draining correctly. Customer said the unit drains but like 2 hours later there’s water in the unit. Couldn’t see valve staying open water could be coming from disposal. Couldn’t duplicate problem but unit is drawing correctly.

Near Abilene Trail, Austin, TX 78749
Al R.

Al R.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived to install previously ordered parts. Went to install the thermistor and was met with a massive ice buildup on the Styrofoam evaporator cover, that wouldn’t allow me to access the evaporator even steaming the food section wouldn’t help. Had customer read and sign the defrost waiver and defrost the unit so repair can be completed. Call office and spoke with CW about issue.Office to reschedule the next appointment ; O-emld tckt"

Near Olive Ln, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for not washing. Test unit and found wash motor not spraying water. Ordering new sump and motor. Office to reschedule. ; ordrng 1 W11025157 (SUMP AND MOTOR )

Near Wolfberry Path, Buda, TX 78610
Clif L.

Clif L.

DRYER WHIRLPOOL WED8740DW0 Arrived on site to diagnose a dryer that is taking too long to dry. Tested unit and found good airflow and all parts and components operating properly. Did note eco-boost setting was on. Advised homeowner on eco-settings and how they intentionally leave clothes damp to save electricity. No further repairs are needed and all is working properly at this time.

Near Logan Ranch Rd, Georgetown, TX 78628
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived on site for customer complaint of unit not producing enough ice, found ice in bin, but not full, found clean condenser, unit passed all tests in diagnostic mode, customer replaced bin thermistor, ordering control board. It’s possible the control is not reading the bin thermistor properly. , also ordering tube. ; ordrng 1 W11034363 (cntrl-elec) and 1 W10863947 (tube)"

Near Thurman Bend Rd, Spicewood, TX 78669
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF507HPS01 "Arrived on site to inspect fridge for not dispensing ice, upon inspection found the auger stem missing, ordering stem, office to reschedule ; ordrng 1 WPW10347114 (STEM )"

Near Glen Hollow, Seguin, TX 78155
Noah D.

Noah D.

WASHER MAYTAG MVWP575GW0 "Arrived on site to inspect washer for screeching sounds. Upon inspection found the gearcase screeching when filled with water, changed out hub nut with no change. Ordering gearcase and screws. Office to reschedule ; ordrng 1 W11454738 (GEARCASE) and 6 WP8533953 (SCREWS)s"

Near Ostberg St, Seguin, TX 78155
James C.

James C.

REFRIGERATOR MAYTAG MSD2732GRS "Arrived on site and tested operation. Found fresh food at 41 degrees and freezer at 10 degrees product temperature. While unit running the mullion is very warm to the touch. Inspected condenser and found it was not clogged with dust and condenser fan is running. Compressor making a gurgling sound and is very hot to the touch. Unit has failed compressor which is causing the high pressure side of the system to build heat. Unit will need new compressor, drier and stub to repair. Office to schedule return services for 2 hour sealed system repair. ; ordrng 1 AUTHO (AUTHO) and 1 CNOTE (2HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10160407 (compressor) and 1 WPW10143759 (dryer)"

Near Sun, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDHE404DSS0 "Arrived onsite for leaking dish washer . Found water leaking from diverter motor . Replaced sump and motor ran diagnostics ,all checked normal. No water leaks detected at time of service..

Near Argos Ln, Austin, TX 78759
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for upper oven not heating. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found error F6-E4 UI to control miscommunication. Tested components and found upper bake and broil not working. Gained access to control and measured resistance on temperature limiter and found opened. Was not able to find part on part diagram. Contacted parts department (SR) and was informed to put in part research. Office to schedule appointment when ETA is available. ; ordrng 1 WP4449751 (TEMP LIMITER )

Near Crown Ln, Burnet, TX 78611
Andrew  H.

Andrew H.

DISHWASHER GE GDT655SSJ0SS "Arrived on site to test unit for leaking water on right side from door. Tested unit found lower wash arm was not properly inserted causing water to spray directly to right corner causing leak. Secured wash arm, tested unit, unit works good. No leaks detected. Job complete."

Near La Paloma Dr, Canyon Lake, TX 78133
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on side go test unit for center burner not coming on and when it comes in it won’t stop clicking or it won’t ignite and will just smell like gas and can’t turn it off. Found broken knob not allowing switch to turn off or turn gas off. Ordering new knob. Office to reschedule ; ordrng 1 W11211501 (KNOB )

Near Silktassel Way, Hays, TX 78610
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG520S0AS0 "Arrived on site and found customer experiences some gas aroma during the bake cycle. They do however say that it is still baking properly. Disassembled oven and ran bake cycle twice and it is igniting properly every time. Could not find any problem oven is heating normally. Collected service fee only, job complete"

Near Braylen Cove, Austin, TX 78748
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KBHS109BSS00 "Arrived on site to replace failed console, after replacing, unit tested good."

Near Montagna Cove, Austin, TX 78734
Andy  B.

Andy B.

RANGE WHIRLPOOL WGE745C0FS01 "Arrived on site for range upper oven enamel liner flaking off, inspected unit and found upper oven liner flaking, called tech line and spoke with Robert (SR# 7729325226) made aware of issue and what was found. Was instructed that whirlpool will contact customer. Job complete."

Near Freigeist Dr, Austin, TX 78728
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived onsite and found unit had electrical supply issue. Corrected short in power supply. All checks good. Unit is now operating as designed.

Near Ilex Dr, Austin, TX 78717
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8040DW2 "Arrived on site for customer complaint of unit leaking, found error codes F3e2 f2e1 in diagnostics mode, found leak coming from water valve housing. New housing was broken in box, ordering housing. ; ordrng 1 W11173597 (housing)"

Near Memorial Park, Austin, TX 78732
James C.

James C.

WASHER GE WVSR1060A1WW "Arrived on site and tested operation. Found unit fills with water and will drain. Motor will not run for agitation or spin. Found lid switch has failed causing motor not to run. Office to schedule return services due to part availability ; ordrng 1 WH12X1043 (switch,lid asm)"

Near Dawn, Horseshoe Bay, TX 78657
Kayman B.

Kayman B.

WASHER MAYTAG MHW5500FW1 Arrived onsite for washer that isn’t cleaning clothes properly and leaving some clothes dry. Upon inspection I found the bellow full of standing water. I could not see any dirt or build up. I ran a quick diagnostics test and found the bellow is allowing water to slosh around during high spin cycles. I am ordering a bellow for repair and returning with the main control just Incase. Bellow(WPW10237499) office to R/S due to part availability. ; ordrng 1 WPW10237499 (bellow)

Near Royal Oak Dr, Georgetown, TX 78628
Clif L.

Clif L.

WASHER WHIRLPOOL WFW94HEAC0 Arrived on site to diagnose a washing machine that is making unusual noise. Tested all parts and components and found no failures to washer at this time. No repairs are needed and no leaks were found at time of service.

Near Logan Ranch Rd, Georgetown, TX 78628
Andrew  H.

Andrew H.

RANGE WHIRLPOOL WGE745C0FS00 "Arrived on site to test unit for small cracks in cooktop. Found tiny hairline fractures. Replaced cooktop, customer was not satisfied with new cooktop and wants a replacement. Found no issues with new cooktop(took pics). Upon removal of cooktop I noticed the two left surface element insulators were cracked/broken(took pics). Customer also complained about ceramic coating peeling on top interior oven from front left corner and two rear corners(took pics). Spoke with tech line about ceramic peeling and was told anything over 1/4 inch is considered non repairable. Advised customer since unit is in extended warranty with Lowe’s he would need to contact Lowe’s. Job complete.SR#7729332152"

Near Dexters Pl, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER MAYTAG MVWB955FC1 Arrived on job for complaints of not starting. Found the panel not working. ; ordrng 1 W11025446 (panel-cntl)

Near Adam Ct, Austin, TX 78737
Noah D.

Noah D.

RANGE WHIRLPOOL WFE525S0JS0 "Arrived on site to inspect oven for broken pieces, upon inspection found the cover snapped, replaced all pieces. Complete"

Near Wind Chime Way, New Braunfels, TX 78130
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE LFUS2613LF0 "Arrived on site for customer complaint of unit not cooling, found compressor and fans running, condenser was not getting warm, evaporator not getting frost, found sealed system leak. Ordering compressor and evaporator ; ordrng 1 5303918284 (evaporator) and 1 5304511982 (COMPRESSOR ) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HOURS) and 1 CNOTE (AUTH/RESCHEDULE )"

Near Sharps Rd, Austin, TX 78734
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced sump assembly and tested unit. Unit is now working as designed. Call complete.

Near Lake Arrowhead Dr, Waco, TX 76710
Jacob S.

Jacob S.

OVEN WHIRLPOOL MGR6600FZ0 "Arrived onsite for bake not staying on and middle burner not lighting correctly. Tested unit in bake. The unit would light but only stayed on for a few seconds before shutting off, noticed the spark module would keep trying to light. Even after the pilot was on. The middle burner would not burn evenly. ; ordrng 1 W11162114 (burnr-top) and 1 W11323275 (CONTROL ELECTRONIC )"

Near Ashley Dawn Lane, Austin, TX 78704
Paul R.

Paul R.

REFRIGERATOR GE CFE29TSDBSS Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the 3 way valve. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.75 ozs of R134A. The unit is working as designed. I explained to the customer to give the unit 24 hours before loading. Call complete.

Near Dawn Dr, Liberty Hill, TX 78642
Richard P.

Richard P.

VENTHOOD WHIRLPOOL UVL6036JSS0 Arrived onsite for the vent hood lights flickering. The lights only flicker on low beam setting and work just fine on the high beam setting. Ordering switches and lights. Office to schedule ; ordrng 1 W10853393 (swtch-rckr) and 1 W11193832 (swtch-rckr) and 1 W11387938 (PANEL) and 4 W11388881 (LIGHT)s and 1 W11397923 (SWITCH SLIDE) and 4 WPW10370558 (socket)s

Near Nature View Loop, Driftwood, TX 78619
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KVUC600JSS0 Arrived on site to replace blower. Replaced blower test unit and unit test good job complete.

Near Stoney Point Rd, Austin, TX 78737
Leonardo C.

Leonardo C.

DISHWASHER GE GDF620HSJ5SS Arrived on site to turn water on under sink. Ran unit no leaks present at this time the inspector didn’t want to turn water on. Job complete.

Near Kendalia St, Austin, TX 78748
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL KUDC10FXSS2 Arrived on site for no drain dishwasher . Found customer had installed a new disposal and hadn’t removed the drain plug . Removed plug .tested unit all checked normal . Unit is draining now . No water leaks detected at time of service. J

Near Threadgill St, Austin, TX 78723
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HC0 "Arrived on site and found Bellow is torn in two spots, took pictures. Replaced it and ran a diagnostic cycle and leaking has stopped, job complete"

Near Mesa Trails Cir, Austin, TX 78731
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW5105HW0 Arrived onsite for washer making squealing noise in spin. Upon inspection I found that when the high spin function is ramping to full RPM it starts to squeal for a second then goes to sounding normal. I can also hear a slight scratching in low spin coming from the gear case. The unit will need a new gearcase and cam assembly for repair. Ordering Gear case (W11423758) and returning with cam plus the actuator just Incase. ; ordrng 1 W11423758 (GEAR CASE )

Near Draco St, Andice, TX 78628
Andrew  H.

Andrew H.

DISHWASHER KITCHENAID KDTM404EBS0 "Arrived on site to replace pump and motor assembly from previous diagnosis. Replaced pump and motor, tested unit, unit is no longer tripping breaker. No leaks detected at time of service.Job complete."

Near Malaga Ct, Canyon Lake, TX 78133
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH75021HZ1

Near Harvester Ln, Round Rock, TX 78664
Luis M.

Luis M.

FREEZER WHIRLPOOL WZC3115DW01 "Arrived on site for unit tripping breaker. Called tech support checked amperage good reading 1.8 with compressor powering on found excessive rust on liner walls and by compressor,moisture residue appears to be on compressor shell and rust under compressor. Per tech support chest freezer is not designed to be used as a commercial freezer and in a business freezer is located next to commercial sink. Moisture appears to be tripping electrical connections. Power cycled unit multiple times unit is not tripping during start up and power off unit is working as designed"

Near W 3rd St, Austin, TX 78703
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site for customer complaint of unit not dispensing ice, found broken wire, I repaired wire, unit tested good.

Near Outcrop View Ln, Austin, TX 78738
Jimmy J.

Jimmy J.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for Nothing Will Work - Gas and Dual Fuel Range. Display on board and all burners working. Checked terminal for proper voltage and got 120. Removed control and installed new control. Powered up oven and bake began heating. Light bulb also came on when light button was pushed. Oven operating as designed. Job completed.

Near Mantalcino Dr, Round Rock, TX 78665
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL ED5RHGXMQ00

Near Cottondale Rd, The Hills, TX 78738
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to install previous diagnosed part. Removed failed UI and installed new. Performed diagnostics mode and checked configuration. Tested upper and lower normal bake mode n low temperature settings. Found both ovens responding. All tested good.

Near Co Rd 139A, Burnet, TX 78611
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite and am ordering the panel to repair an ongoing issue with the panel responding to steam. Advised customer on repair plan. ; ordrng 1 W11297709 (PANEL)

Near Plumewood Dr, Austin, TX 78750
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator freezer light not working. During testing found that the freezer switch was causing the issue it was stuck. Removed door switch and adjusted it and put back together. Light is now working good. And door switch is working good. Freezer door is sealing good. Complete

Near Flying Orchid Dr, San Marcos, TX 78666