Near Bee Cave, TX 78738
Brandon
Job Details: 02/27/2019
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for customer complaint of front left burner leaking gas. Found front left valve was in high position when I arrived, instructed customer to push down to turn unit off."
Near Austin, TX 78746
Luis
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS00 "Arrived on site for no ice. At time of visit ice in bin,ran diagnostics ice dumped and passed harvest test,ran water fill test passed water in icemaker. Adjusted bin in housing to prevent bail arm from interfering with bucket."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 02/27/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TD Arrived onsite for customer complaint of no ice production. Found icemaker mold stuck in harvest. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78626
Jonathan
Job Details: 02/27/2019
DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived on site for dishwasher not heating. Inspected unit and found rust buildup on element. Performed diagnostics mode, fault code F7-E1 heat circuit interrupted. Monitor test cycle and measured amp draw to element at 7.3 amps. Checked for hot test end of test cycle. Spoke with customer on running cleaner through unit to remove rust buildup. All tested good, no water leaks present.
Near McQueeney, TX 78123
Diego G.
Job Details: 02/27/2019
OVEN KITCHENAID KODE300ESS00 "Arrived on site. Checked for innerglass issues. Found Small part of the glass was chipped off. Replaced with new glass and cycle, all functions tested OK. Will send defective glass back. No leaks present. Job complete"
Near McQueeney, TX 78123
Diego G.
Job Details: 02/27/2019
OVEN KITCHENAID KODE300ESS00 "Arrived on site. Checked for innerglass issues. Found Small part of the glass was chipped off. Replaced with new glass and cycle, all functions tested OK. Will send defective glass back. No leaks present. Job complete"
Near McQueeney, TX 78123
Diego G.
Job Details: 02/27/2019
OVEN KITCHENAID KODE300ESS00 "Arrived on site. Checked for innerglass issues. Found Small part of the glass was chipped off. Replaced with new glass and cycle, all functions tested OK. Will send defective glass back. No leaks present. Job complete"
Near Austin, TX 78723
Scott
Job Details: 02/27/2019
DISHWASHER WHIRLPOOL KDTE104ESS3 "Arrived on site for poor washing and lowered wheel falling off . Ran diagnostics 7-1, only error code . Wash motor is making a really loud grinding noise during wash and no water is being pumped at all. Ordering sump and motor and returning with wheel . no water leaks detected at time of service . Return 2/28; ordrng 1 WPW10195417 (wheel) and 1 WPW10605057 (pump&motor)"
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Arrived on site for “no cool in fresh foods area” complaint. Per my previous diagnosis, removed and replaced upper Jazz board harness and jazz board. Still, no evaporator fan operation. Spoke with JK, at techline. Found faulty harness, in freezer area. Ordering new harness. No leaks detected, at time of service. Return for repairs on 03/05.; ordrng 1 WPW10290745 (harns-wire)"
Near Austin, TX 78727
Cliff
Job Details: 02/27/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site to diagnose a dishwasher that is not washing properly. Tested unit and found pump not pressurizing spare arms. Contacted tech line and spoke with Adrian. He devised pump losing pressure. Upon further inspection of pump system, after speaking with tech line, found extensive damage due to rodents and roaches. Manufacture warranty will not cover past damage. I also declined the service unit further due to unsanitary conditions and extensive pest damage. No further repairs to be done at this time. Devised homeowner to discontinue use of dishwasher due to flood hazard.Sr#7724252459"
Near Georgetown, TX 78633
Steve C.
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRT318FMDW01 Arrived on site for the units ice keeps falling in the back. Tested the unit and found the wire harness to the ice maker is pushing the ice bin to the side a little. Readjusted the icemaker harness in the unit is working properly. All water connections were dry at the time of service.
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for plastic cover not fitting properly on waterline. Inspected unit and found that the cover that goes over the icemaker fill hose was not fitting properly. Properly install cover and all water connections are dry.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/27/2019
VENTHOOD KITCHENAID KVWB406DSS2 Arrived on site for the unit light will not turn on. Found the light is very dim. Replaced both lights and tested the unit. Unit works properly and job complete.
Near Austin, TX 78703
Leonardo
Job Details: 02/27/2019
DISHWASHER KITCHENAID KDTE254ESS0 Arrived on site to replace sump and motor. Replaced sump and motor test unit no leaks present at this time. Job complete c
Near Seguin, TX 78155
Diego G.
Job Details: 02/27/2019
DRYER AMANA NED4600YQ1 "Arrived on site. Checked for timer issues. Found timer not advancing staying stuck on cool down. Labor is covered but not part. Replaced timer and cycled, all functions tested OK.
Near Seguin, TX 78155
Diego G.
Job Details: 02/27/2019
DRYER AMANA NED4600YQ1 "Arrived on site. Checked for timer issues. Found timer not advancing staying stuck on cool down. Labor is covered but not part. Replaced timer and cycled, all functions tested OK.
Near Seguin, TX 78155
Diego G.
Job Details: 02/27/2019
DRYER AMANA NED4600YQ1 "Arrived on site. Checked for timer issues. Found timer not advancing staying stuck on cool down. Labor is covered but not part. Replaced timer and cycled, all functions tested OK.
Near Killeen, TX 76549
Arthur B.
Job Details: 02/27/2019
WASHER AMANA NTW4516FW2 Arrived to install new control board to top load washer from my prior visit’s diagnosis. Removed and replaced control. Reassembled and calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78746
Leonardo
Job Details: 02/27/2019
DISHWASHER KITCHENAID KDTM704ESS3 Arrived on site to test unit for lights not coming on. Test unit and found light plug was disconnected and getting pinched on the door hinge when door was getting opened. Secured connection and replaced lights test unit and unit test good job complete.
Near Round Rock, TX 78664
Jonathan
Job Details: 02/27/2019
MICROWAVE MAYTAG MMV4205FZ01 "Arrived on site to install previous diagnosed parts. Removed stripped screw and removed interlock. Installed new interlock and added new screw. Tested microwave operation, all tested good."
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/27/2019
REFRIGERATOR KITCHENAID MFI2665XEB6 "Arrived on site. Checked for no ice issues. Found bad module on icemaker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/27/2019
REFRIGERATOR KITCHENAID MFI2665XEB6 "Arrived on site. Checked for no ice issues. Found bad module on icemaker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/27/2019
REFRIGERATOR KITCHENAID MFI2665XEB6 "Arrived on site. Checked for no ice issues. Found bad module on icemaker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way.
Near Austin, TX 78750
Lou
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "arrived on site to inspect refrigerator doors not level. Upon arrival, the customer advised that the unit had been moved from its place and when it was put back, it was not level. I found that the unit was not level and would rock. I leveled the unit by adjusting the leveling feet and then raised the RC door by the cam bolt at the bottom hinge on the RC door. I locked the door in with the locking bolt. Tested the unit and the doors closed as designed. No water leaks observed during service, job completed."
Near Austin, TX 78745
Kevin
Job Details: 02/27/2019
DRYER MAYTAG MEDB835DW4 "arrived on site and found customers original complaint of squealing has stopped, however now there is a low frequency rattle. Spoke with tech line and they recommended adding more sound pad between motor mount and bottom panel. Rattle has stopped, no for the repair is required at this time, job complete. SR7724243859"
Near Liberty Hill, TX 78642
James
Job Details: 02/27/2019
MICROWAVE GE JVM3150DF1BB Arrived on site and found handle broken off of door. I also found the plastic beginning to crack on the door. I instructed customer that the door may not go back together due to the plastic already beginning to crack. Installed new handle and tested operation. I found a few pieces broken in the door but it is functioning properly. Job complete
Near Austin, TX 78717
Lou
Job Details: 02/27/2019
OVEN KITCHENAID RBD305PRS00 "arrived on site to inspect wall oven with no display. Upon further inspection, I found that the display does not work but when pushing buttons, the unit beeps but will not operate. While looking up the parts info, I found that the UI (8303883) was no longer available. I researched the part number to see if it can be rebuilt and found that it cannot. I advised the customer of my findings.
Near Georgetown, TX 78633
Jonathan
Job Details: 02/27/2019
RANGE WHIRLPOOL WFG540H0ES1 Arrived on site for range oven not heating to proper temperature. Performed temperature test on bake mode at 350°. Found average temperature at 345°. Spoke with customer on calibration. Recommend to not calibrate and to not make adjustments when cooking. Tested cooktop. All tested good.
Near Liberty Hill, TX 78642
James
Job Details: 02/27/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and tested operation. I found the unit preheated to 400 in 5 minutes. My thermal couple only measured 188 at the time the control showed unit as preheated. Tested sensor and found to be reading shorted. Installed new sensor and control to correct on going temperature issues. Tested at 350 and found unit is now preheating and baking at the proper temperature. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 02/27/2019
RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site and inspected range and found F9 error code, inspected power at terminal block and found line 1 to neutral 120 V, line 2 to neutral is 240 V. Took pictures of meter showing voltage. an electrician will be needed to correct the power to the range. Job complete"
Near Buda, TX 78610
Luis
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "512-971-7419 home owners phone number. Arrived on site for no ice. Ran diagnostics ice bucket test passed,ice fan test passed,ran test 37 ice box thermistor read open. No errors on icemaker,ran icemaker through a harvest passed, ran fill test passed water in icemaker. Called tech support diagnosed failed thermistor in door,unit will need new door since thermistor is sealed in door. ; ordrng 1 W10757550 (DOOR)"
Near Bee Cave, TX 78738
Brandon
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of light not coming on in freezer, found loose connection at light bulb housing, after tightening, unit tested good."
Near Austin, TX 78738
Paul
Job Details: 02/27/2019
RANGE JENN-AIR JGRP436WP02 Arrived onsite for the range to install previous diagnosed parts. I replaced the defective door latch. The interior lights turn on and off correctly now when the door is opened and closed. Call complete.
Near Austin, TX 78724
Luis
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Arrived on site for failed condenser fan motor. Removed failed fan motor installed new fan motor powered unit on u it working as designed. Water in pan should now evaporate with heat from compressor.
Near Cedar Park, TX 78613
Lou
Job Details: 02/27/2019
REFRIGERATOR GE DSE25JSHBCSS "arrived on site to refrigerator noise. Upon further inspection, I removed the evaporator cover and found all components operating as designed. When I pushed in on the Evap fan motor cover, the fan blades hit the cover and the customer advised that was the noise he was hearing. I found that the ice maker fill tube had been overflowing the ice maker and there was ice built up on the fan cover and the ice maker tray. I found on the inside of the fan cover which was rubbing against the fan and causing the loud noise. I advised the customer of my findings and using a piece of tubing from a previous ice maker call, I cut it to length and placed it over the fill tube to help keep the water from spilling out/over the reservoir. I tested the ice maker and it operated as designed.
Near Austin, TX 78703
Kevin
Job Details: 02/27/2019
WASHER WHIRLPOOL WFW9450WW00 "arrived on site and found error code F20, no water detected entering machine, Ran diagnostic cycle and found water flow is weak. Removed original water valve and found it partially blocked. After installing new valve water flow entering machine has significantly improved. no water leaks from connections at time of service, job complete"
Near Austin, TX 78703
Kevin
Job Details: 02/27/2019
DRYER WHIRLPOOL WED9450WW1 "Arrived on site and found customer is experiencing a F70 error code at random intervals. Error code is failed communication between control board and control panel.
Near Del Valle, TX 78617
Scott
Job Details: 02/27/2019
WASHER MAYTAG MVWB865GW0 Arrived on site for washer not starting or powering up . Could get unit into a diagnostics but wouldn’t respond to commands after . Replaced console and control. Ran calibration and test cycle . All checked normal . No water leaks detected at time of service job complete .
Near Canyon Lake, TX 78130
Diego G.
Job Details: 02/27/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Check for no operation issues. Found loose connection at terminal not allowing display to turn on. Repositioned wires and retightened wire nuts. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78130
Diego G.
Job Details: 02/27/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Check for no operation issues. Found loose connection at terminal not allowing display to turn on. Repositioned wires and retightened wire nuts. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78130
Diego G.
Job Details: 02/27/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Check for no operation issues. Found loose connection at terminal not allowing display to turn on. Repositioned wires and retightened wire nuts. All functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Robert
Job Details: 02/27/2019
RANGE JENN-AIR JGD8348CDP17 Arrived on job to install igniter. Igniter installed tested operation. Recommend customer clean burner.
Near Austin, TX 78734
Paul
Job Details: 02/27/2019
DRYER WHIRLPOOL MEDP575GW0 Arrived onsite for the dryer making a loud buzzing sound. I found the front element mounting plate screw loose where it attaches to the chassis. I tightened the screw and the unit is quiet and is working as designed. Call complete.
Near Austin, TX 78737
Brandon
Job Details: 02/27/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site to replace water valve, after replacing unit tested good."
Near Austin, TX 78717
Tyler B.
Job Details: 02/27/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on sote for cleaning complaints. Found dispenser door gasket falling off, also found unit not pumping water, replaced dispenser and pump and motor and both tested good, unit fills, pumps and drains , no leaks on site"
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/27/2019
WASHER WHIRLPOOL WFW87HEDC0 Arrived on site for f3e1 failure code. Enter diagnostics and completed steps to clear codes.. All operations are normal. All water connections are dry.
Near Austin, TX 78745
Robert
Job Details: 02/27/2019
DRYER HOTPOINT HTDX100GMWW "Arrived on job for complaints of dryer never stoping. Found timer motor not advancing and knob damaged. Replaced timer and knob tested functionality,all operation normal. Recommend customer gets vent cleaning service for better air flow."
Near Jarrell, TX 76537
Arthur B.
Job Details: 02/27/2019
COMPACTOR KITCHENAID KUCS02FRSS0 "Arrived onsite for customer complaint of trash compactor makes noises when coming up. Tested unit and found power nuts for shaft loose. R/S for Wednesday 2/27. Customer paid in full today.; ordrng 2 WP9870163 (nut-power)s"
Near New Braunfels, TX 78130
Robert
Job Details: 02/27/2019
OVEN MAYTAG MEW6527DDS18 "Arrived on job to install control panel. Installed panel, ran test all operation normal
Near Cedar Park, TX 78613
Lou
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to install previously diagnosed and ordered parts. I removed the back panel and sealed the drain tube with manufacturers approved silicone. I removed and replaced the RC Evap fan/harness and tested the unit. Unit began to cool immediately and checked good in diagnostics. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 02/27/2019
ICE MACHINE KITCHENAID KUID508ESS2 "arrived on site to inspect ice machine with no power. Upon further inspection, I found water in the tub of the unit and no power to the unit. I found the external pump was bad. I removed and replaced the pump and tested and it operated as designed. No water leaks observed during service, job completed."
Near Elgin, TX 78621
Cliff
Job Details: 02/27/2019
DRYER MAYTAG MEDE300VF0 Arrived on site to diagnose a dryer that is not operating. Found main control board shorted out. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Elgin, TX 78621
Cliff
Job Details: 02/27/2019
REFRIGERATOR AMANA DRS2663BW Arrived on site to replace compressor for refrigerator. While prepping unit to replace compressor noted extreme presence of corrosion on drain pan refrigerant line As well as water beating in the evaporator drain pan as well. Unit is leaking Freon and both The evaporator and drain pan heater lines will need to be replaced to correct leak. Compressor will need to be replaced as well due to contaminated system.Lastly noted 5/16 to 5/16 water connector by freezer door leaking as well. Connector will need to be replaced to correct water leak. Office will need to have repairs authorized and schedule return date for three hour job.; ordrng 1 12001940 (evaporator) and 1 12588701Q (tube) and 1 CNOTES (AUTHO NEEDED) and 1 CNOTES (3 HOUR JOB) and 1 WP2300868 (fitting)
Near Georgetown, TX 78626
Thomas L.
Job Details: 02/27/2019
OVEN WHIRLPOOL RBD275PDB6 Arrived on site or no operation. Found that the control panel fuse has failed. O; ordrng 1 WP4451042 (fuse-thrml)
Near Austin, TX 78750
Lou
Job Details: 02/27/2019
MICROWAVE WHIRLPOOL WMH31017HZ2 "arrived on site to inspect microwave not mounted properly. I found that the unit was not mounted correctly as when I opened and closed the door, the unit would move around in its place and was not level. I found that the mounting bolts were loose and not completely secured. I backed the mounting bolts out then retightened them securing the unit on the wall and leveling the unit. Unit operates as designed. Job completed."
Near New Braunfels, TX 78130
Kevin
Job Details: 02/27/2019
OVEN WHIRLPOOL RBS305PVB02 "Arrived on site and set unit to preheat and found blower fan is noisy and oven is not heating. Replaced blower fan and TOD and all function has returned to oven. Took one picture of element heating, job complete"
Near Bee Cave, TX 78738
Paul
Job Details: 02/27/2019
DRYER WHIRLPOOL WGD94HEXW0 Arrived onsite for the dryer with a water leak. I found the Y fitting leaking where the 24” hose from the house valve connects because both are corroded. The hose and the splitter need to be replaced. Ordering hose kit. RS for Wed 2/27 per ms RS for Mon 3/11.; ordrng 1 W10044609A (HOSE KIT FOR STEAM DRYER)
Near Austin, TX 78717
Lou
Job Details: 02/27/2019
MICROWAVE MAYTAG MMV1174FZ2 "arrived on site to inspect microwave installation. Upon further inspection, I found that the mo ting bolts were too short to install the unit. Customer provided longer bolts. I re-installed the unit and tested and it operated as designed. I had the customer sign a Waiver of Damages from Moving the unit as well. Job completed."
Near Temple, TX 76502
Arthur B.
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived onsite for customer complaint of ice maker on 5 door refrigerator not dispensing ice. When arrived,found icemaker dispenses as intended. No other issues found. All water connections were dry at time of service."
Near Dale, TX 78616
Scott
Job Details: 02/27/2019
DISHWASHER WHIRLPOOL WDF760SADB2 "Arrived on site for no power . Found power at junction box on tub and going to control . Also rinse aid door has broken off . Ordering control , dispenser ,autho and UI control to have on hand Incase needed . Nonwater leaks detected at time of service . Please call to set return . ; ordrng 1 AUTHO and 1 W10847890 (housing-ui) and 1 W10854220 (cntrl-elec) and 1 W10861000 (dispenser)"
Near Georgetown, TX 78633
Jonathan
Job Details: 02/27/2019
WASHER AMANA NTW4600YQ0 "Arrived on site for washer lid light flashing. Performed diagnostics mode and checked fault codes. Found fault code F5-E2 lid lock fault. Tested lid lock lock and found mechanical failure with lock. Removed failed lock and installed new. Tested unit in automatic test cycle. Monitored test cycle. All tested good, no water leaks present."
Near Austin, TX 78734
Paul
Job Details: 02/27/2019
WASHER WHIRLPOOL WFC7500VW2 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the CCU and tested the unit. The unit reached max spin speed in the auto diagnostics test. I ran the drain/spin cycle to test the unit. The unit worked as designed. Call complete.
Near Belton, TX 76513
Steve C.
Job Details: 02/27/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for the unit keeps tripping the breaker. Customer advised a electrician has already replaced the breaker. Gain access to the junction box under the unit found the ground wire was not secured. Secure the ground wire and test the unit. Unit working properly and the office will call tri supply to get proof of purchase SP. All water connections were dry at time of service.
Near Austin, TX 78759
Lou
Job Details: 02/27/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher leaking water. I placed the unit in diagnostics and tested and removed the toe plate and found that the unit is leaking from the back right side. I pull3d the insulation up at the back right corner and found the unit dripping water from the right bottom corner of the unit. I inspected the inside of the unit and found the upper right corner of the unit was badly dented at the seem which is where the leak is coming from. I was unable to pull the unit out as one of the mounting screws was stripped and I could not get to it. I am ordering a tub, CNOTE-2 HR JOB, 2 mounting brackets and 4 screws. I scheduled return service for 02/28/19. No water leaks observed at the end of service. I advised the customer to not use the unit until after the repairs as the unit will continue to leak if used. ; ordrng 1 CNOTE (2 HR JOB) and 4 WP308685 (screw)s and 2 WP8269145 (brckt-mtg)s and 1 WPW10681506 (tub-dishwr)"
Near Waco, TX 76706
Al
Job Details: 02/27/2019
WASHER ROPER RTW4516FW2 Arrived to inspect washer not washing. Confirmed the complaint and removed and replaced the latch. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Dale, TX 78616
Scott
Job Details: 02/27/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for long dry times .checked heater thermosats, fuses . Blower wheel . All checked good . Did find vent hose tangled and one of the leg wires on block not tightened down completely . Straightened hose and tightened terminal block wires down . No lint build up at time of service . Job complete ."
Near Austin, TX 78737
Luis
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for no ice,water dispenser issue and freezing in fresh food. Found diffuser door rubbing on housing causing door to warp and not close correctly causing fresh food to freeze. Found broken wires at wire harness to freezer door diagnosed unit will need freezer door and harness. 9/04/2018 closing date per Tiffany at partner team. ; ordrng 1 LW11037733 (FZR DOOR)"
Near Georgetown, TX 78628
James
Job Details: 02/27/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site and inspected unit. I found that the front vent was loose. Removed and reinstalled properly. Unit tests good. Job complete
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 02/27/2019
REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite for customer complaint of top mount refrigerator not cooling either section. When arrived, found compressor knocking. Removed evaporator cover and found ice block on capillary tube by evaporator. Ordering compressor and air tower. Compressor is cover under 10 year warranty. R/V for Thursday 2/28. Unit unplugged at this time.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10919804 (duct-air) and 1 W11092625 (compressor) and 1 WPW10143759 (DYE DRIER)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/27/2019
OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site for a broken door glass. Found that the inner window package shattered while baking potatoes removed everyplace inner window pack
Near New Braunfels, TX 78130
Robert
Job Details: 02/27/2019
WASHER MAYTAG MVWB835DC3 "Arrived on to install console. Console installed,tested operation all operation normal."
Near New Braunfels, TX 78132
Robert
Job Details: 02/27/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on job for complaints of temperature too warm in refrigerator ran diagnostics test 57 and fan not working. Cover sent not correct.; ordrng 1 W11177683 (COVER)
Near Leander, TX 78641
James
Job Details: 02/27/2019
OVEN KITCHENAID KEBS107SSS04 Arrived on site and installed new thermal fuse. Tested unit for proper operation and found unit now heating properly. Job complete
Near Austin, TX 78735
Kevin
Job Details: 02/27/2019
DISHWASHER KITCHENAID KUDS02FSPA3 "arrived on site and inspected dishwasher and found door has lifted off of left mounting peg on tub. Re-seated door and it is now Street, level and closing properly. No water leaks from connections at time of service, job complete"
Near Belton, TX 76513
Steve C.
Job Details: 02/27/2019
WASHER MAYTAG MVWB835DW3 "On site for the unit is making noise. Customer has a video of the noise and the unit is making a loud metal scraping noise when it’s spinning. Test of the unit in diagnostics and receive no error codes. Found the unit will need a new spin basket, gear case, and will use the rotor and stater on the next visit. As well with the clutch assembly. Will need two hours to complete the repair. All water connections were dry at the time of service. Office will need to reschedule the customer.; ordrng 1 CNOTE (2HRS) and 1 W10811960 (spin basket)"
Near Burnet, TX 78611
Thomas L.
Job Details: 02/27/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Arrived on site for noise condition. Found temperature in icebox compartment too high for icemaker to cycle. Found small ice piece stopping the icebox compartment fan. Removed ice operations are now normal. Our water connections were dry.
Near Paige, TX 78659
Cliff
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to diagnose the refrigerator that is not cooling properly. Found a large mass of ice on RC evaporator causing unit not to get airflow through the evaporator. Defrost failures due to shortage control board. Replaced Orion control and tested unit. Found unit functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78745
Robert
Job Details: 02/27/2019
WASHER WHIRLPOOL WTW4816FW0 Arrived on job for complaints of not always starting. Found start button not always working. Will need control board on next visit. ; saved tckt
Near Austin, TX 78726
Paul
Job Details: 02/27/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for the washer not spinning the clothes out. I tested the washer in auto diagnostics and the unit completed the cycle and worked as designed. I tested the unit in manual and switched between agitate and high speed spin and the unit worked correctly every time. I tested the door lock multiple times in manual and it locked and unlocked correctly with no issues. I checked stored error codes and did find an F3E1, F8E1, & F8E6. I also found the leveling legs screwed all the way in the chassis. I adjusted the leveling legs out for max height. I pulled about a foot of the drain hose out of the drain pipe and tie wrapped it to secure it. I found the pressure hose in good condition. I went over detergent use and amounts with the customer and explained about cleaning the washer. There were no water leaks present at the time of service. Call complete."
Near Elgin, TX 78621
Cliff
Job Details: 02/27/2019
DRYER AMANA NED4655EW1 Arrived on site to diagnose a dryer is not heating. Tested unit and found 120 V on each leg of power but only one volt when checked together. Homeowner has a bad breaker and will need an electrician to complete the repair. No further repairs to be done by Appliance Express at this time.
Near Austin, TX 78727
Cliff
Job Details: 02/27/2019
WASHER WHIRLPOOL WTW8900BC0 "Arrived on site to diagnose a washing machine that is spinning loudly and has a lid that is dropping abnormally. Found left side hinge broken and screw stripped out inside of hinge causing hinge not to be able to be removed from lid assembly. Also noted failed bearing in unit and lid separating due to hinge failure. Lid, hinges, and bearing will all need to be replaced to complete repairs. Others will need to have autho provided by extended warranty and set return appointment for 2 hours.; ordrng 1 CNOTES (NEEDS AUTHO AND 2 HOUR JOB.) and 1 W10842412 (lid)"
Near Georgetown, TX 78633
Jonathan
Job Details: 02/27/2019
OVEN WHIRLPOOL WFG540H0ES1 "Arrived on site for oven temperature to hot and front left burner not igniting. Rest calibration back to 0. Performed temperature test on bake mode at 350°. Tested front burners, found cap it wrapped on both front burners and front left burner head. Replaced caps and burner and tested all burners, all tested good. Found average temperature in oven at 347°. Spoke with customer user care guide. All tested good."
Near Pflugerville, TX 78660
Steve C.
Job Details: 02/27/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for the unit is not heating properly. Tested the unit at 350° and found the actual temperature is at 320°. Calibrated the unit 30° more and the unit is working properly.
Near Austin, TX 78727
Cliff
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on site to diagnose a refrigerator that is making unusual noises. Tested unit and found air damper running very loudly indicating damper failure. Replaced air damper and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Waco, TX 76704
Al
Job Details: 02/27/2019
DRYER ROPER RED4516FW0 "Arrived to inspect dryer not working. Checked voltage at the unit and got L1/L2 .5 L1/N OL and L2/N OL.Customer advised there is a shared 240 that runs underneath the residence. Problem is not with the dryer, it’s with the electrical outlet.JOB COMPLETE"
Near Kingsland, TX 78639
Thomas L.
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for doorhandle issues. Found that the top set screw hole in the right handle was split and could not be tightened. Replaced handle. All water connections are dry.
Near Austin, TX 78741
Joseph C.
Job Details: 02/27/2019
WASHER AMANA NTW4516FW1 "Arrived on site for “noisy operation” complaint. Per my previous diagnosis, removed and replaced control, temperature selector switch, pulley shield and inlet valve. Tested and calibrated unit. Unit is performing as designed. Spoke with customer, as I could(non English speaker), about roach infestation. Tried to make her aware that further repairs will not be made in the future, if infestation is not addressed."
Near Killeen, TX 76549
Arthur B.
Job Details: 02/27/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Removed back panel to check continuity on element. Found no continuity on element and cutoff. Removed and replace element and cutoff. Reassembled. Tested unit. Unit now tumble and heats as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Georgetown, TX 78626
Jonathan
Job Details: 02/27/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB00 "Arrived on site for refrigerator with low ice production. Measured temperature in FC at 3° and RC at 35°. Advanced ice maker cycle. Checked door switch to see if full engaging. Called tech support and spoke with TJ he stated unit is operating as designed (SR# 7724264277). According to tech support unit tested good, no water leaks present."
Near Austin, TX 78734
Paul
Job Details: 02/27/2019
RANGE KITCHENAID KEBC107KSS0 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the main control and the touch membrane would not respond on and button. After a few minutes the F2E1 error appeared showing the control does not recognize the keypad. I explained to the customer that the keypad was discontinued and that we could not get it. Call complete.
Near Leander, TX 78641
James
Job Details: 02/27/2019
DRYER WHIRLPOOL MED3500FW1 Arrived on site and tested operation. I found the unit heats up really fast but cools down slowly. Tested air flow at unit and found to be good. Check for air flow at exterior vents and found no air flow. Instructed customer that she would need to have the vent cleaned to outside to ensure proper air flow. Unit working as designed. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 02/27/2019
OVEN WHIRLPOOL WFG525S0HS1 "arrived on site to inspect oven bottom panel. Upon further inspection, I found some damage to the center of the bottom panel. I appears that the panel paint had bubbled. Also found some black colored paint residue towards the back of the bottom panel. I removed and replaced the bottom panel and tested the unit. Operation was good. No gas leaks detected during service, job completed."
Near Killeen, TX 76549
Arthur B.
Job Details: 02/27/2019
WASHER WHIRLPOOL WFW95HEDW0 "Arrived onsite for customer complaint of front load washer not starting. Attempted to run diagnostics and found control not responding. Removed and replaced control. Reassembled and tested unit. Unit now locks,fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78746
Robert
Job Details: 02/27/2019
DISHWASHER KITCHENAID KDTE304DSS0 Arrived on job for complaints of leaks found the sump leaks at diverter motor. Customer only wants RJ or LC for return. ; ordrng 1 WPW10455261 (pump&motor)
Near Waco, TX 76706
Al
Job Details: 02/27/2019
RANGE WHIRLPOOL WEE510S0FS2 Arrived to inspect range with variable temperatures. Confirmed the complaint and removed and replaced the oven temperature sensor. Reassembled and unit tested as designed. JOB COMPLETE.
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/27/2019
OVEN WHIRLPOOL WOD97EC0HZ00 "A river back on sote for low fan speed, spoke with tl and they recommend replacing lower blower motor, replaced blower and tested good, unit heated to 350 upper and lower with no issues."
Near Austin, TX 78754
Luis
Job Details: 02/27/2019
REFRIGERATOR GE PSS26MSWASS "Arrived on site for no water. Tested dispenser no water found obstruction in water line,removed obstruction,tested water dispenser unit working as designed."
Near Austin, TX 78734
Paul
Job Details: 02/27/2019
DRYER KENMORE 110.8658111 Arrived onsite for the dryer that starts but shuts off after a couple of minutes. I found a drum roller broken and the heater burned out. Need to replace the heater and install a rebuild kit.
Near Austin, TX 78747
Leonardo
Job Details: 02/27/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to test unit for unit not washing. Test unit and found unit not getting any water in. Found valve turned off, opened water valve to allow water to unit and unit getting filled and wash motor coming on. Unit draining correctly no leaks present at this time Job complete"
Near , TX 78641
James
Job Details: 02/27/2019
DRYER AMANA NED4655EW1 Arrived on site and tested operation. I found the unit making a very loud growling noise and then cuts off after a few seconds. Inspected blower housing and found that the blower has come off of the motor. Reinstalled and tested only to find the same result. Unit will need new motor and blower to repair ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)