We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/08/2021
Arrived on site to diagnose a washer that is not cycling properly. Found main control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Austin, TX 78732
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of error codes and unit not finishing cycles, found error codes F3E2 F8e1 f5e2 f0e5. I cleared error codes and tried running diagnostic test cycle, found unit failed diagnostic test at step one giving error code f3e2. Ordering NTC sensor, valves, door latch, and bringing back control. Returning tech to replace NTC sensor first and run diagnostic test to see if any other components have indeed failed. ; ordrng 1 W11316250 (Door lock) and 1 W11316256 (Valve) and 1 W11316255 (Valve) and 1 W11314664 (Heater w/ntc sensor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Manor, TX 78653
Matthew
Job Details: 07/08/2021
"Arrived onsite for refrigerator making loud noise. Upon arrival unit was not making noise. Customer stated was making noise for 8 hrs and unplugged unit. Ran compressor test, fan test and could not duplicate issue. Customer stated also noticed had not made ice for a couple of days. Inspected ice bin and was full of ice. Ran ice maker test and had no stored error codes. Ran harvest and completed. Ran fill and completed. Could not duplicate issue. Advised customer to try and not power cycle the unit, it could potentially be clearing error codes. Customer will monitor. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Austin, TX 78702
Wesley
Job Details: 07/08/2021
Found air hose pinched. Repaired hose alignment. Tested unit and found all operating as designed. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Austin, TX 78702
Scott
Job Details: 07/08/2021
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Manchaca, TX 78652
Leonardo
Job Details: 07/08/2021
Arrived on site to test unit for unit making burning smell. Test unit and found unit not draining. Removed water and drain pumps and found glass stuck in drain pump. Removed glass test unit and unit test good job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Austin, TX 78731
Luis
Job Details: 07/08/2021
"Arrived on site. Ran diagnostics weak water flow entering reservoir,continued diagnostics all test passed frost forming on evaporator plate,diagnosed a defective water valve,replaced water valve tested valve good water flow checked tubing at valve no leaks. ; used 1 W10897719 (Valve) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/08/2021
"Arrived on site to install previous diagnosed part. Removed failed actuator and installed new. Performed diagnostics mode and ran calibration cycle. Tested unit in normal operation. All tested good, no water leaks detected."
We serviced a
KITCHENAID REFRIGERATOR
Model KURR114KSB00
Near Austin, TX 78730
David Z
Job Details: 07/08/2021
"Arrived on site to diagnose under counter refrigerator that may have a low temperature. On arrival customer showed me that they were checking temp with a metal mechanical thermometer and temp was reading 28 degrees. Customer informed me that nothing was freezing, and it may be the thermometer off. Checked unit temp via thermocouple. Found temp had dropped to 39 while I was monitoring and was properly cycling. Unit is working as designed. Advised not to trust mechanical thermometer due to being slow at following cooling cycles. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78626
Tommy
Job Details: 07/08/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced drain pan and ice maker and tested unit is now operating as designed. Job Completed
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Jarrell, TX 76537
Lou
Job Details: 07/08/2021
"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of water and it failed to heat and was making a loud humming noise. Removed the unit from the wall and tested the components and found the magnetron, capacitor and diode need to be replaced. I removed and replaced the mag, cap, diode and retested and unit is operating as designed. Placed the unit back on the wall and retested and unit continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW
Near Georgetown, TX 78628
Tommy
Job Details: 07/08/2021
Arrived onsite for refrigerator leaking upon arrival found unit evap drain appeared clogged and unit fan wouldnt run. Ordering motor evap and control. Office to reschedule upon arrival of parts.; ordrng 1 W11446726 (Control) and 1 W11369036 (Evap)
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Killeen, TX 76542
Al
Job Details: 07/08/2021
"Arrived on site and inspected dryer that sparked and tripped the breaker. Confirmed the complaint and found the green ground wire from the 4 prong cord was free inside the cabinet, not connected to the green ground screw. This caused the malfunction. I wired the plug properly and the unit now works properly. Customers satisfied. JOB COMPLETE"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400ESS01
Near Georgetown, TX 78633
Lou
Job Details: 07/08/2021
"Arrived on site to inspect refrigerator water dispenser not dispensing water. Upon further inspection, I tested the water dispenser and found the water barely coming out. I removed the filter and placed my tester bypass on the filter head and retested the dispenser and found the filter head/reservoir assembly needs to be replaced.No water leaks observed during service, job completed."
We serviced a
JENN-AIR COOKTOP
Model JGD3430WS00
Near Austin, TX 78747
Leonardo
Job Details: 07/08/2021
Arrived on site to test unit for front burner not igniting. Can turn burner on by turning another burner on. Found bad switch harness. Ordering harness; ordrng 1 W10854963 (Harness)
We serviced a
GE REFRIGERATOR
Model GYE22HSKFSS
Near Belton, TX 76513
Tyler
Job Details: 07/08/2021
"Arrived on site for refrigerator needing completion of repairs with Rc evap defrost heater, bimetal thermostat, & evap fan motor. Upon completion of repairs I informed customer to give unit 24 hrs to stabilize temps.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near New Braunfels, TX 78130
Andrew
Job Details: 07/08/2021
Arrived on site to test unit for FC light not working. Edifies module receiving proper voltage. Needing light module to fix issue. Office to reschedule. ; ordrng 1 W11520324 (Light module)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near New Braunfels, TX 78132
Andrew
Job Details: 07/08/2021
"Arrived on site to test unit for no ice production. Customer stated ice production has been great recently. Spoke with tech line and ran service tests 1,2,3,15,16,17,19,36,37,56,58 and all tests passed. Found no current issues as ice maker is now operating as designed. Advised customer to monitor per tech line. Cleaned condenser, no stored ice maker error codes(E0). No leaks detected. Job complete.SR#7731193348"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Cedar Park, TX 78613
Kayman
Job Details: 07/08/2021
Arrived onsite for washer leaking onto the floor. Upon inspection I found the inlet valve would leak when engaged. I replaced the valve and the customer advised me that the unit gets very loud during the spin cycle. I lifted the unit and found gearcase oil spread around the inner walls and on the drain pump. I will need to request autho and order the drive system and return for service. Office to R/S due to part availability. (NEEDS AUTHORIZATION) ; ordrng 1 W11455453 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 AUTHO (AUTHO)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Harker Heights, TX 76548
Al
Job Details: 07/08/2021
"Arrived on site and to install previously ordered parts. Customer advised the unit heats and she hasnt experienced the noise since the previous tech left. I disassembled the front grill and found the diode was covered in the grease from the customers cooking. Removed and replaced it , wiped off all excessive grease from on top of the unit by the transformer and capacitor. Reassembled and unit tested as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Austin, TX 78728
Justin
Job Details: 07/08/2021
"Arrived on site to install previously diagnosed parts. Upon arrival the customer had the unit unplugged and pulled out. The customer stated there had been ice build up in the FC, but not the RC. I gained access to the control and ohmd out all thermistors. They all read between 5-7k ohms. The temps in the 46? in the FC and 59?F in the RC. This indicates the thermistors are good. I replaced the control as diagnosed per previous tech. I then plugged the unit back in and waited for the unit to begin to cool. It is now working as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Del Valle, TX 78617
Leonardo
Job Details: 07/08/2021
Arrived on site to replace control board. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78705
Wesley
Job Details: 07/08/2021
Arrived onsite and found drain pump clogged with small rags. Removed rags. Replaced air trap and Ted tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78705
Scott
Job Details: 07/08/2021
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Kyle, TX 78640
Kevin
Job Details: 07/08/2021
"Arrived on site and replaced control board and control panel diagnosed on previous visit. After replacement confirmed correct operation by running a diagnostic cycle and calibration 52, job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near San Marcos, TX 78666
Robert
Job Details: 07/08/2021
Arrived on job for complaints of leaks. Found drain blockage. Removed back and inserted wire in drain water came out and can feel something moving inside. Finally got it pushed up into freezer drain enough to pull out. Looks like end of water line cap. Drain working properly now.
We serviced a
GE REFRIGERATOR
Model GSE25GGHJCBB
Near Jarrell, TX 76537
Lou
Job Details: 07/08/2021
"Arrived on site to inspect refrigerator temps . Upon further inspection, I tested temps in the FC=10 & RC=40. When I went to inspect the FC evaporator, I found some food items blocking the air return and I removed the items. I inspected the FC evaporator and it had a good frost pattern. Checked the air return and it is clear of ice/frost. All fans & compressor operating as designed. No repairs needed at this time. No water leaks observed during service, job completed."
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Kingsland, TX 78639
Cliff
Job Details: 07/08/2021
Arrived on site to diagnose a refrigerator that is leaking into the ice container. Found icemaker tray not rotating fully after harvest. Icemaker will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W11234554 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, TX 78704
Wesley
Job Details: 07/08/2021
Arrived onsite and found bra wire under basket causing noise. Advised customer on findings. Removed basket to remove wire. 2
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, TX 78704
Scott
Job Details: 07/08/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Waco, TX 76712
Jonathan M
Job Details: 07/08/2021
Arrived on site for a refrigerator that?s not making ice. Inspected unit and work area. Removed a spin and found the unit was stuck in a harvest cycle but the unit would not move. Tested voltage going to the icemaker and found 122 V. Checked voltage going to the motor and found 122 V but the motor not turning. Replaced icemaker and tested unit. Unit harvested and filled as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS04
Near Georgetown, TX 78628
Tommy
Job Details: 07/08/2021
Arrived onsite for oven not turning on. Upon arrival found unit was off at breaker. Turned unit on and it is working showed customer outdoor breaker box for future reference.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78759
Justin
Job Details: 07/08/2021
"Arrived on site to install previously diagnosed parts. I installed the new actuator and then tested the unit. I ran a test cycle, high spin, and fast agitate. All three ran through as designed and shifted properly. Unit is working as designed. No leaks observed at the time of service. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Seguin, TX 78155
Andrew
Job Details: 07/08/2021
"Arrived on site to test unit for not draining. Found drain motor was receiving proper voltage and engaging but not draining. Found impeller had fallen of. Replaced drain motor, tested unit, unit works good. Advised customer on purging cold water prior to starting unit. Also advised on rinse aid. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Seguin, TX 78155
Andrew
Job Details: 07/08/2021
"Arrived on site to test unit for not dissolving soap pod. Found inlet valve was not connected preventing water from entering unit. Secured connection, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near New Braunfels, TX 78132
Jacob
Job Details: 07/08/2021
Arrived onsite for unit dispenser door not opening correctly. Looked at the unit and saw that the door was broken. Replaced dispenser. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Seguin, TX 78155
Andrew
Job Details: 07/08/2021
Arrived on site to test unit for not drying. Found error code f7e1(heater disabled). Cleared code and tested with no issues. Advised customer on purging cold water prior to starting unit to ensure proper water temps do not disable heater. Also advised on using rinse-aid. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV01
Near Buchanan Dam, TX 78609
Cliff
Job Details: 07/08/2021
Arrived on site to replace compressor for refrigerator. Replaced compressor and pulled vacuum. Charged unit with refrigerant and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW2
Near New Braunfels, TX 78130
Jacob
Job Details: 07/08/2021
Arrived onsite for unit not spinning. Put unit in drain and spin. Unit started but the would not spin. Looked under the unit and found that the motor was locked up and not spinning even by hand.No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Austin, TX 78736
Luis
Job Details: 07/08/2021
"Arrived on site for water leaking. Found fresh food drain clogged and broken left side of drain pan,defrosted drain replaced drain pan checked water flow good. ; used 1 WPW10537710 (Drip pan) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Georgetown, TX 78626
Tommy
Job Details: 07/08/2021
Arrived onsite for dishwasher leaking. Upon arrival found unit was leaking from drain hose and from center of sump. Tighten drain hose.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near Austin, TX 78734
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of lights not working, found failed modules in freezer, I replaced modules, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Georgetown, TX 78628
Tommy
Job Details: 07/08/2021
Arrived onsite for microwave fan not operating as designed. Upon arrival found unit is operating as designed. Spoke with customer on fan operation and design and unit make up. Job Completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Austin, TX 78738
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of unit not cleaning dishes, found broken dispenser, ordering dispenser. ; ordrng 1 W10861000 (Dispenser)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Cedar Park, TX 78613
David S
Job Details: 07/08/2021
Arrived on site to install previously diagnosed spray arms. Up on arrival replaced both the top and bottom spray arm. After replacement ran the unit through a diagnostics test and found the full cleaning cycle functioning as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Smithville, TX 78957
Matthew
Job Details: 07/08/2021
Arrived onsite for dishwasher not draining and giving error code. Upon inspection found standing water in dishwasher. Unit would not drain. Replaced drain pump and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78754
Matthew
Job Details: 07/08/2021
Arrived onsite for dishwasher not cleaning properly. Upon inspection found stored error code for wash motor not starting. Replaced sump and motor. Tested unit and unit is functioning properly. No leaks present at this time Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Austin, TX 78729
Justin
Job Details: 07/08/2021
"Arrived on site for a refrigerator that was icing over on the bottom part of the FC. Upon further inspection I found little spots of ice on the shelf and bottom part of the FC. I jumped the IM and found the harvest catching and not completing. It took several jumps to complete a cycle. I found the unit called for water when the IM still had ice in it and caused the water to overflow. This indicates a bad IM. I then gained access to the drip pan/drain tube and found it slightly clogged. I cleared the drain tube and confirmed water flowed through it. I then let the customer know the failed part was the IM. I advised them to keep it off for now. I also found that the water coming into he IM was at 90?F, and advised the customer they may want to get that looked at too.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Kingsland, TX 78639
Cliff
Job Details: 07/08/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found compressor running but not pumping refrigerant. Compressor will need to be replaced to complete repairs and office to set return appointment for 3 hour job.; ordrng 1 W11393142 (Compressor) and 1 W10913906 (Stub) and 1 W10843121 (Drier no dye) and 1 3hourjob (3 hour job)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Taylor, TX 76574
Jimmy J.
Job Details: 07/08/2021
"Arrived on site to install previously diagnosed part. Found drip pan was not frozen over so I used shims to flatten and even out drain pan. CS recommended replacing the LED control based on previous instances where this customers issue has been identical to other customers with similar model fridge. Customer stated she reached out to WP and their customer service rep shared they hadnt heard of bowed drain pans. With this, WP stated they would only cover the cost to go through the checklist of normal maintenance checks based on customer complaint and what the fridge is doing. Removed LED board and installed new LED board. Powered up and fridge is cooling as designed. Job completed."
We serviced a
GE OVEN
Model PT7050EH5ES
Near New Braunfels, TX 78132
Jacob
Job Details: 07/08/2021
Arrived onsite for unit not keeping time. Customer showed that the unit was 1hr behind. Called GE tech line. Said to get the unit on WiFi to keep the unit on time. This unit does not have WiFi capability
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET20AKXSN06
Near Waco, TX 76706
Jonathan M
Job Details: 07/08/2021
Arrived on site for refrigerator that it is not cooling. IInspected unit and work area. Found the evaporator fans running but the compressor not running. The compressor was extremely hard to touch and does not include a starting device on this unit. Found the unit runs off of our 12 refrigerant which is no longer legally usable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS950SIAH00
Near Austin, TX 78723
Matthew
Job Details: 07/08/2021
Arrived onsite to replace previously diagnosed parts. Replaced failed reservoir and connector. Tested unit and unit is functioning properly. Also notified customer not to push food product completely against the back cabinet. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Waco, TX 76707
Jonathan M
Job Details: 07/08/2021
Arrived on site for a refrigerator that has issue with the gaskets. Inspected unit and work area. The customer advised that is issue is with the gaskets not sealing properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Pflugerville, TX 78660
David S
Job Details: 07/08/2021
Arrived on site for refrigerator lights not working. Upon arrival found lights would come on some times but the door switch was sticking causing the problem to be intermittent. Upon further inspection found the switch had an abundance of insulation on it causing it to stick. Ordering new switch for replacement.; ordrng 1 W11396033 (Door Switch)
We serviced a
MAYTAG DISHWASHER
Model MDB3601AWB0
Near Temple, TX 76504
Tyler
Job Details: 07/08/2021
Arrived on site for dishwasher needing previously diagnosed parts. Upon arrival I made repairs to unit and reassembled and tested unit. Found after 10 minutes of runtime unit had no leaks. Informed customer of some tips to clean filter. Call complete
We serviced a
KENMORE REFRIGERATOR
Model 106.555264
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/08/2021
"Arrived on site to replace failed start device, after replacing unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Marion, TX 78124
Andrew
Job Details: 07/08/2021
"Arrived on site to test unit for no ice production. Found pink, black and green wires in door harness were broken. Installed butt connections for temporary fix.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78747
Kevin
Job Details: 07/08/2021
"Arrived on site and inspected refrigerator and found icemaker is off, apartment resident is not home. Ice bin is in the dishwasher, turned the icemaker on and it cycled properly and filled with water. Took one picture of ice cubes that were dispensed. Could not find any issues with icemaker, job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Leander, TX 78641
Kayman
Job Details: 07/08/2021
Arrived onsite for washer making noise and not washing. Upon inspection I found the actuator had slipped out of the cam. I replaced the actuator and tested the unit. I was not able to test all functions of the unit due to it being in the garage and not connected to water or a drain. I was able to connect it to power o test the drive system. The drive system is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78717
David S
Job Details: 07/08/2021
e.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78747
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of unit having water in bottom of tub all the time. Found water underneath the filter, instructed customer that this is normal to prevent dry rot on o rings. Also instructed customer to clean unit due to hard water build up."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Austin, TX 78724
Wesley
Job Details: 07/08/2021
"Arrived onsite and tested unit for airflow and condensation issues. Drier itself is functioning as designed, however advised customer that vent should be checked for airflow efficiency and a damper to prevent back flow of outside temperatures."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near New Braunfels, TX 78132
Jacob
Job Details: 07/08/2021
"Arrived onsite for unit making a noise. Upon further investigation. Found that the connector to the fan was some how loose, causing the compressor to work harder and making more noise. Re connected the the wire to the compressor fan. Unplugged for 5-10min. Unit started back on and fan came back on and noise was no longer there. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near New Braunfels, TX 78130
Andrew
Job Details: 07/08/2021
"Arrived on site to replace previously diagnosed ice maker. Replaced ice maker, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDM00
Near New Braunfels, TX 78130
Jacob
Job Details: 07/08/2021
"Arrived onsite to replace ice maker, ordered by previous tech. Replaced ice maker. Tested in harvest and fill. Ice maker passed. No issues at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Bastrop, TX 78602
Matthew
Job Details: 07/08/2021
Arrived onsite for refrigerator deli control panel not functioning. Was sent with UI panel. Ordering deli control and harness just in case. Will need AUTHO. Office to reschedule; ordrng 1 W11170612 (harns-wire) and 1 WPW10677119 (cntrl-elec)
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Kyle, TX 78640
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of unit not heating, found failed heating element, also ordering idler assembly. Heater assembly
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near San Marcos, TX 78666
Kevin
Job Details: 07/08/2021
"Arrived on site and inspected range and found it is working properly previous technician completed repair. Apartment resident is not home to discuss with. Took multiple pictures of range operating normally
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Seguin, TX 78155
Andrew
Job Details: 07/08/2021
"Arrived on site to test unit for not heating. Found unit operating as designed. Door switches tested good. All fuses tested good. Replace diode and cap as a precautionary. Tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC1
Near Austin, TX 78717
David S
Job Details: 07/08/2021
Arrived on site install previously diagnosed lint clip. Upon arrival disassembled unit and installed new part. Reassembled unit and ran a diagnostics test to find no abnormal sounds and all functions operating as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Braunfels, TX 78132
Jacob
Job Details: 07/08/2021
Arrived onsite for unit not wash clothes correctly. Put unit in diagnostics test and unit passed. Found stuck key error code. Ordered a control. Office to reschedule ; ordrng 1 W11417466 (CONTROL )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB02
Near Elgin, TX 78621
Matthew
Job Details: 07/08/2021
Arrived onsite for poor water flow through water dispenser. Customer bypassed filter and had good flow but when filter was inserted the unit would have low flow. Suspected failing housing W10862460. On arrival unit was functioning properly. Had no issues at dispenser. Customer will monitor
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Killeen, TX 76542
Al
Job Details: 07/08/2021
Arrived on site and inspected French door refrigerator not cooling in the refrigerator compartment. Confirmed the complaint and found the evaporator fan wasnt working. Got authorization and replaced it and unit began cooling. Advised the customer to wait approximately 24 hours for the unit to reach optimal temperatures. JOB COMPLETE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB03
Near Killeen, TX 76543
Al
Job Details: 07/08/2021
"Arrived back on site to install previously ordered part. Gave customer the ice container so she could rinse it out. Advise her to simply transfer the ice and install it into the unit.
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Austin, TX 78746
Jacob
Job Details: 07/03/2021
Arrived onsite for unit not finishing cycles. Put unit in diagnostics and got F9E1 long drain. Upon further inspection. Checked the drain motor and found that there was a blockage of pad type stuck in the drain tube going to the drain motor. Removed blockage. Tested the unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Austin, TX 78751
Leonardo
Job Details: 07/03/2021
Arrived on site to replace module and ui. Replaced parts test unit and unit test good job complete.
We serviced a
KENMORE REFRIGERATOR
Model 106.589767
Near Austin, TX 78754
Jacob
Job Details: 07/03/2021
Arrived onsite for unit not freezing/cooling. Customer had a thermometer in the unit for days on the refrigerator and the refrigerator was only 58 degrees. Nothing in the freezer was frozen only cooling. The ice was good but customer said the it would leak water from time to time where the ice dispenser is. Concluded that it?s a sealed system issue because of un even temperatures. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS02
Near New Braunfels, TX 78132
Andrew
Job Details: 07/03/2021
"Arrived on site to replace valve from previous diagnosis. Replaced valve and ice maker is now receiving water. When reinstalling ice maker broken fill tube heater wire fell from fill tube hole. Replace fill tube with heater, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Lockhart, TX 78644
Leonardo
Job Details: 07/03/2021
Arrived on site to test unit for unit leaking heat due to door not closing all the way. Found bad hinges and trims and inner liner. Also found right side panel damaged. Ordering parts office to reschedule. ; ordrng 1 WPW10299224 (Right hinge) and 1 WPW10299227 (Left hinge) and 1 WP9761344 (Liner door) and 1 W10761018 (Trim door) and 1 W10761014 (Trim door) and 1 WPW10162245 (Side panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300EWH00
Near Austin, TX 78745
Jacob
Job Details: 07/03/2021
Arrived onsite for unit making a ticking noise. Listened to the unit and heard a ticking noise and noise was coming from the back of the unit. Upon further inspection saw that the water hose on the out side of the unit was lightly smacking against the back of the unit. Went ahead and taped the hose going to the filter head in a different position to help with no noises. No noises at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Austin, TX 78738
Luis
Job Details: 07/03/2021
"Arrived on site for cooling complaint. Checked evaporator compartment good frost formation on coil,power cycled unit found compressor not powering on with multiple attempts from start diagnosed a defective starter. Installed a new starter powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near New Braunfels, TX 78130
Andrew
Job Details: 07/03/2021
"Arrived on site to test unit for little ice production. Found ice bin half full on arrival. Ran diagnostics and found ice maker not always responding. Verified voltage to ice maker. Temps in FC and RC both correct. Ice box fan operating as designed. Fill tube heater good. Replaced ice maker, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Austin, TX 78741
Leonardo
Job Details: 07/03/2021
Arrived on site to test unit for not draining. Found drain motor getting power but not spinning. Replaced drain pump test unit and unit test good job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near San Marcos, TX 78666
Andrew
Job Details: 07/03/2021
"Arrived on site to test unit for tub sitting sideways. Found rear suspension bushings were broken. Replaced suspension and bushings, tested unit, unit works good. Found no signs of damage to tub. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mustang Ridge, TX 78610
Jacob
Job Details: 07/03/2021
Arrived onsite for unit not agitating. Looked under the unit and found that the wrong actuator was installed from the factory. Had actuator from truck stock to replace. Replaced Actuator. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78738
Luis
Job Details: 07/03/2021
"Arrived on site for icemaker issues. Diagnosed icemaker overfilling replaced defective icemaker ran new icemaker through a cycle passed,ran fill test passed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Austin, TX 78734
Luis
Job Details: 07/03/2021
"arrived on site for loud noise while dispensing water. Tested dispenser loud noise and weak water flow,installed bypass same issue diagnosed a defective filter head. Replaced filter head checked lines and connections no leaks,tested water dispenser unit working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Del Valle, TX 78617
Leonardo
Job Details: 07/03/2021
Arrived on site to replace control board. Replaced board test unit and unit heated to 350 with out turning off. Job complete. Ran for 20 minutes and still working.
We serviced a
KITCHENAID OVEN
Model KEBC208KSS03
Near Austin, TX 78703
Leonardo
Job Details: 07/03/2021
Arrived on site to test unit for door not staying on. Found left hinge lock broken. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near Austin, TX 78744
Leonardo
Job Details: 07/03/2021
Arrived on site to test unit for unit sparking. Test unit and found burned out cap and diode. Will need new cap mag and diode
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM01
Near Dripping Springs, TX 78620
Luis
Job Details: 07/03/2021
"Arrived on site for no cool. Powered unit on compressor and fans powered on no frost forming on evaporator found traces of oil on evaporator. Replaced evaporator,compressor and installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW
Near San Marcos, TX 78666
Andrew
Job Details: 07/03/2021
Arrived on site(RentACenter) to test unit for multiple cycles needed to finish drying
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Austin, TX 78704
Jacob
Job Details: 07/03/2021
Arrived onsite for unit not cooked in the refrigerator. Found that the fan in the evaporator cover was not working as found in trying to force it to turn on.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78745
Leonardo
Job Details: 07/03/2021
Arrived on site to test unit for normal led not working. Test uni and found shorted console. Replaced console test unit and unit test good job complete.
We serviced a
GE RANGE
Model JSP42SK4SS
Near New Braunfels, TX 78132
Andrew
Job Details: 07/03/2021
"Arrived on site to test unit for not baking. Found cooling fan running upon arrival. Found oven sensor was reading hotter than actual temp. Replaced sensor, tested unit, unit works good. Bake and broil elements tested good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Round Rock, TX 78665
Wesley
Job Details: 07/03/2021
"Arrived onsite and replaced door track assemblies, fixed upper drawer and tightened door handle. All checks good. Advised customer on repairs."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Round Rock, TX 78664
Wesley
Job Details: 07/03/2021
Arrived onsite and found extensive ice had pushed freezer heater harness clip apart so the heater circuit was broken. No parts needed. Completely defrosted and corrected heater harness.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Buda, TX 78610
Jacob
Job Details: 07/03/2021
"Arrived onsite the unit not staying at consistent temperatures. Customer said the unit at one point was extremely cold and then it started dropping in temperature and been consistently not cooling as good as it should. Took temperatures in the unit and got 32 degrees in freezer, and 46 degrees in the refrigerator. Use black light to see for any coolant leaking from the compressor and did not see any type of coolant leaking. Looked at the back of the freezer and refrigerator evaporator and couldn?t find anything.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Dripping Springs, TX 78620
Luis
Job Details: 07/03/2021
Arrived on site. Diagnosed a defective right side door not sealing correctly replaced door assembly checked door seal good.