Near Austin, TX 78734
Paul
Job Details: 08/05/2019
COOKTOP JENN-AIR JGC3530GS00 Arrived onsite for the cooktop that all of the burners are too high except the center. I found the cooktop had been converted to LP but the low flame on the burner valves had not been set. I adjusted the low flame setting on the burent valves. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTE254ESS1 "arrived on site to inspect dishwasher not operating. Upon further inspection, I attempted to place the unit in diagnostics, but I could not get some of the buttons to work. I removed the outer door panel and when I unplugged the UI control panel from the main control an closed the door, the drain pump failed to come on. I removed and replaced the control panel and main control and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near The Hills, TX 78738
Paul
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived onsite for the refrigerator not cooling in either section. I found both compartments at room temperature. I found all the sealed system components working. I found the compressor extremely hot and only drawing .25 amps indicating it’s not pumping or there is a leak. The system has never been tapped. Ordering c-notes, W11116006 EVAPORATOR, WPW10608485 EVAPORATOR, 8201675 COMPRESSOR, WPW10143759 DRIER-UV, & TJ90SF8404 ACCESS FITTING.; ordrng 1 8201675 (COMPRESSOR) and 1 C-NOTES (ORDERING SS TECH - NEEDS PARTS AUTHORIZATION - 2 HOUR JOB ) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W11116006 (EVAPORATOR) and 1 WPW10143759 (DRIER-UV) and 1 WPW10608485 (EVAPORATOR)"
Near Georgetown, TX 78633
Joel G.
Job Details: 08/05/2019
WASHER LG WT1501CW "Arrived on site to diagnose washer making loud noise and not advancing. Found coin stuck between washplate and basket. When unit would fill with water and tried to agitate, would make noise. Main board will notice wash plate issue and will not advance. Removed coin and verified operation. Drain is secure. No leaks detected.
Near Austin, TX 78754
Joseph C.
Job Details: 08/05/2019
RANGE FRIGIDAIRE FFGF3054TSB "Arrived on site for “power out to unit” complaint. Inspected unit and found control blown. Removed and replaced control and overlay. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78664
Joel G.
Job Details: 08/05/2019
REFRIGERATOR FRIGIDAIRE DFHS2313MFCA Arrived on site to diagnose fridge not making ice. Found 2 degs in frz and 36 in ff side. Accessed the ice maker and can see the gear turning but the actual motor wasn’t indicating a faulty ice maker.Verified operation and ice maker filled after replacing it. No leaks detected.
Near Austin, TX 78759
Scott
Job Details: 08/05/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for fan error ,.replaced UI control . Ran pre heat to 350 . All checked normal . Job complete ."
Near Killeen, TX 76549
Al
Job Details: 08/05/2019
DRYER WHIRLPOOL WED4616FW0 "Arrived to inspect dryer door not working properly.Unit still runs when door is opened.Removed and replaced the door switch, with (TRUCK STOCK #WP3406107).reassembled unit and unit tested as designed.No excessive lint buildup observed at the time of service.Job complete."
Near Georgetown, TX 78633
James
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and installed new ice box fan. Cleared all frost and moisture from freezer and shelves. I found that the rails are not pulling door closed properly due to ice build up that has gotten into the rails. U it will need new rails and door gasket to complete repair; ordrng 1 W10795842 (bracket) and 1 W10795846 (bracket) and 1 W10897938 (gasket-dor)
Near Leander, TX 78641
James
Job Details: 08/05/2019
WASHER MAYTAG MHW6630HW0 Arrived on site and installed new dispenser and valves. Tested operation and found unit working properly and no leaks after repair. Job complete
Near Lakeway, TX 78734
Paul
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator with a door not functioning properly and not cooling. Ms stated the unit was cooling fine but the interior lights were not turning on and the dispenser functions were not working. I disconnected the deli control and the light came on and worked as designed. I replaced the deli control and tested the unit getting the same results. I suspected a broken wire in the deli control harness. I checked continuity on the black wire between the deli control and the UI and found it open. I reconnected the harness to the UI and disconnected the harness at the deli control so the customer could use the unit normally and after powering the unit up I had the same results but now the UI would not light up. Ordering C-notes, W11170612 HARNS-WIRE, WPW10624574 CNTRL-ELEC, POWER SUPPLY, & W10811365 CNTRL-ELEC, LED.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION.) and 1 W10811365 (CNTRL-ELEC, LED) and 1 W11170612 (HARNS-WIRE) and 1 WPW10
Near Austin, TX 78723
Joseph C.
Job Details: 08/05/2019
WASHER MAYTAG MVWB865GW0 "Arrived on site for “poor wash performance” complaint. Inspected unit and found unit performing as designed. Instructed customer on maximizing wash performance. No leaks detected, at time of service."
Near Austin, TX 78732
Paul
Job Details: 08/05/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived onsite to replace previous diagnosed part. I replaced the door, the door UI, and the ice chute plate. I tested the unit and it is working as designed. Call complete."
Near Austin, TX 78759
Andy
Job Details: 08/05/2019
RANGE GE JB258GM1SA Arrived on site for range burner not heating. Tested and inspected unit and found failed burner element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78717
Lou
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTM354DSS5 "arrived on site to inspect the dishwasher dispenser. Upon further inspection, I found the dispenser gasket and spring had come off of the dispenser door. I removed and replaced the dispenser and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78704
Wesley
Job Details: 08/05/2019
RANGE KITCHENAID KSDG950ESS1 Arrived on site and used liner and screws to correct issue. All checks good.
Near Dripping Springs, TX 78620
Robert
Job Details: 08/05/2019
RANGE WHIRLPOOL WFC310S0EW3 Arrived on job for complaints of rear left burner not shutting off. Replaced switch and test.
Near Killeen, TX 76542
Al
Job Details: 08/05/2019
FREEZER WHIRLPOOL WZF34X16DW00 Arrived to inspect freezer not cooling.Verified complaint and removed and the back panel to access compressor.Noticed the compressor wasn’t running. Removed the cover to the start device and saw the plug into the start device was unplugged from the start device.I plugged it in and plugged in the freezer and the compressor kicked on and unit began cooling.No water lines hooked up to unit. JOB COMPLETE
Near Belton, TX 76513
Al
Job Details: 08/05/2019
RANGE WHIRLPOOL AER6603SFB2
Near Bertram, TX 78605
Jonathan
Job Details: 08/05/2019
DRYER WHIRLPOOL WED6620HC0 "Arrived on site to install previous diagnosed parts. Gained access to control and UI. Removed UI and control and installed new. Tested operation, all tested good. Spoke with customer on user care guide."
Near Austin, TX 78703
Luis
Job Details: 08/05/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice. Diagnosed leak in system unit will need evaporator and compressor found filter lodged in housing unable to remove filter with out damaging housing. Unit will need housing also. Installed a new evaporator,compressor,filter drier,housing and water filter,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics all test passed checked water connections no leaks.
Near Austin, TX 78703
Wesley
Job Details: 08/05/2019
OVEN AMANA AOCS3040SS "Arrived on site and repaired unit surface Ignitor. Unit performance is now better, but complication due to old electrical I.e. the spark module as well as warped burner head and burner makes ignition inconsistent. Customer be advised that ignition of front right burner may require ignition front left burner to activate better sparking.
Near Burnet, TX 78611
Jonathan
Job Details: 08/05/2019
DRYER GE GTD65EBSJWS "Arrived on site for dryer making noises. Per diagnostics mode and tested unit. Found noise coming from front bearing. Gained access to bearing inspected blower wheel cover and found rubbing drum. Assembled unit and tested and found noise still occurring. Gained access to bearing and found a screw stuck in felt removed screw and flipped felt. Assembled unit and tested Removed screw and tested, all tested good.
Near Dripping Springs, TX 78620
Robert
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job to replace wheels. After replacement test operation.
Near New Braunfels, TX 78130
Brandon
Job Details: 08/05/2019
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site for customer complaint of unit giving LF error and valve dripping continuously. Found faulty water valve, I replaced valve unit tested good."
Near Kingsland, TX 78639
Cliff
Job Details: 08/05/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that is not drying efficiently. Tested unit and found clogged external venting causing long dry times. I informed homeowner of issue and recommended vent cleaning company. No further repairs are needed by appliance express at this time.
Near Austin, TX 78758
Andy
Job Details: 08/05/2019
WASHER WHIRLPOOL RTW4516FW2 Arrived on site for washer not powering on. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78704
Wesley
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onnsite and installed Evap cover and door gasket. Found torn Evap cover gasket on old cover. All checks good after repair. Unit is now operating as designed.
Near Leander, TX 78641
Lou
Job Details: 08/05/2019
WASHER MAYTAG MVWB835DC4 "arrived on site to inspect washer error codes. Upon further inspection, the advised that the unit will fill and start a cycle then shut off. There were wet clothing items in the unit upon arrival. Removed the items and placed the unit in diagnostics showing error codes F8E1, F7E0, & F0E3. I cleared the codes and continued with testing. As the unit began to fill with hot water all I could hear was the valve turning on, but no water. I found that the hot water valve at the wall was turned off. I stopped testing and turned the hot water on and retested. Unit operated as designed. I powered the unit up and found it set on normal wash with warm water. I advised the customer of my findings and advised that when using the warm water mode, the unit wasn’t getting enough water due to the hot water source being turned off. Made recommendations for use and care, along with detergent and softener use. No water leaks observed during service, job completed."
Near Austin, TX 78735
Scott
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KSSC48QVS05 Gasket defective reorder ; ordrng 1 WP2266901 (gasket-fip)
Near Austin, TX 78759
Andy
Job Details: 08/05/2019
WASHER AMANA NTW4516FW0
Near Cedar Park, TX 78613
Lou
Job Details: 08/05/2019
FREEZER KITCHENAID KRFF507ESS01 "arrived on site to install previously diagnosed and ordered parts. Due to the RC evaporator having a large amount of ice built up on it and the cover, I had the customer defrost the unit before I arrived. Per service pointer #W11092686 I removed and replaced the evaporator fan harness and using manufacturers approved silicone, I sealed the gap between the RC liner and chassis at the opening of the RC. Also, I removed the back panel and found a gap between the drain tube and chassis. Using the same silicone, I sealed the gap. Leveled the unit and adjusted the hinges on the RC doors. Tested unit and it is operating as designed. No water leaks observed during service, job completed. Customer was advised to allow approximately 48 hours before they noticed good ice production."
Near New Braunfels, TX 78132
Brandon
Job Details: 08/05/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site for customer complaint of unit not powering on, found 5vdc getting to console, found faulty console, I replaced console, unit tested good."
Near Kingsland, TX 78639
Cliff
Job Details: 08/05/2019
WINE COOLER KITCHENAID KUBL204ESB00 Arrived on site to diagnose a wine cooler that is making abnormal noise. Found no mechanical failures or abnormal noises with the unit at this time. Advised homeowner noise was most likely caused from condensation that had frozen around fan motor. No further repairs are needed and all is working properly at this time.
Near New Braunfels, TX 78130
Kevin
Job Details: 08/05/2019
OVEN WHIRLPOOL KFGD500ESS01 "Arrived on site and inspected range and found bake igniter in the top oven has failed. After replacing igniter oven reached preheat temperature correctly. job complete"
Near Austin, TX 78753
Joseph C.
Job Details: 08/05/2019
RANGE GE JGBS66DEK3BB "Arrived on site for “new lightbulb installed and still not working” complaint. Inspected unit and found supply wires, for receptacle, to be shorted to cabinet. Repaired wiring to bulb receptacle. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRFC704FPS02 Arrived onsite for customer complaint of French door refrigerator not cooling and not dispensing ice nor water. Found dispenser not working and FC light not coming on. Also found both sections warm. Found compressor not running. Unit will need new HV board and return with Orion board. ; ordrng 1 W11114721 (cntrl-elec HV)
Near Marble Falls, TX 78654
Cliff
Job Details: 08/05/2019
FREEZER WHIRLPOOL KRFC300ESS01 Arrived on site to diagnose a refrigerator that is building frost in the freezer. Tested unit and found bracket out of alignment for freezer door causing an air leak in the upper left-hand corner. Adjusted brackets and insured no air leak after service. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78729
Tyler B.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on for no ice and ice bucket replacement. Found ice maker faulty, replaced ice maker, it than harvested and filled with no leaks, replaced damaged bucket. No leaks on site"
Near Austin, TX 78704
Wesley
Job Details: 08/05/2019
DRYER MAYTAG MEDB765FC0 Arrived on site and found unit motor not operating with an f4e4 error. Ordering motor to repair. Advised customer office to reschedule ; ordrng 1 W11104351 (harns-wire) and 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve)
Near Round Rock, TX 78664
Arthur B.
Job Details: 08/05/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite for customer complaint of humming noise coming from wall oven. When arrived, confirmed issue. Found noise coming from UI. Removed and replaced UI assembly. Reassembled and tested. Unit now works as designed. No other issues found."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/05/2019
REFRIGERATOR GE GSS25IFRFCC Arrived on site to repair a unit that will not dispense water. Tested unit and found that the water travels to the door but not through the door. The waterline is frozen in the door and a steamer would not remove the blockage. The customer at his convenience will defrost the door to open the line. All water connections were dry.
Near Austin, TX 78728
Tyler B.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for unit not making ice ,found fill tube frozen,attempted to test heater but had failed, removed bottom grille and inspected wire harness and found wires stretched, unit will need new freezer door to complete repair. No leaks on site ; ordrng 1 CNOTE (OFFICE RS ) and 1 LW11026425 (dor-fip)"
Near Killeen, TX 76549
Al
Job Details: 08/05/2019
WASHER MAYTAG MHW8630HC0 "Arrived to inspect washer LF code. I ran a cold water load on normal and also ran a hot water load on normal. Both time the water flow was good.Removed the pressure hose and blew into unit to make sure it was clear.Told customer to clean the unit using the AFFRESH tabs and run the unit without using the load and go, while keeping the detergent usage at a minimum.Customer will run the AFFRESH tabs through the unit and run regular loads without the load and go system t see if LF code continues.AB ONLY."
Near Kyle, TX 78640
Kevin
Job Details: 08/05/2019
RANGE WHIRLPOOL WFG525S0HB0 "Arrived on site and found left front valve is twisted and appears to be on but isn’t, straighten the valve and it is now correct. Job complete"
Near New Braunfels, TX 78132
Brandon
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site for customer complaint of unit not making ice, I found ice was in the mold, but very small, I ran test 57, tested good, I filled ice maker, unit tested good. Instructed customer to purge water filter every time they change it.
Near Austin, TX 78705
Wesley
Job Details: 08/05/2019
DISHWASHER GE GDT225SSL0SS Arrived on site and replaced panel. Unit is now set up properly.
Near Bartlett, TX 76511
Arthur B.
Job Details: 08/05/2019
REFRIGERATOR FRIGIDAIRE FFHI2131QE Arrived onside for customer complaint of top mount refrigerator not cooling. Found start device on compressor clicking on and off. Removed and replaced start device. Tested unit. Unit began working immediately. No other issues found.
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site for the unit has condensation buildup. Found the air damper diffuser there’s condensation and ice build up. Replace the diffuser and added adhesive around the diffuser. The unit is working properly and all water connections or dry at time of service.
Near Round Rock, TX 78681
Thomas L.
Job Details: 08/05/2019
WASHER MAYTAG MVWB765FW2 Arrived on site for noisy operation. Loaded unit to observe operation. The gearcase is making a clicking noise as it agitates and will need to be replaced again per manufacturer.The rotor bolt is stripped and cannot be removed. Will need to order the screws that hold the stator and the clutch in place as well as the rotor bolt. That is necessary because I cannot pull the rotor and stator and the clutch off of the current gear case. Office will locate parts and reschedule with customer.Steve. SR# 7725513144; ordrng 1 W10636382 (screw) and 10 W11027980 (screw)s
Near Bertram, TX 78605
Jonathan
Job Details: 08/05/2019
DRYER MAYTAG MEDB835DW4 Arrived on site for dryer not door not shutting. Performed diagnose and found door catch not working. Removed door catch and installed new. Tested operation. All tested good.
Near Austin, TX 78703
Wesley
Job Details: 08/05/2019
WASHER WHIRLPOOL WFW92HEFW Arrived on site and found unit to be operating with crack in dispenser housing and also to have communication error code for acu. Ordering console and acu and returning with dispenser. Advised customer on use and care. WP only per customer request. Would error out in c6 cycle during auto test. ; ordrng 1 W11218415 (CONSOLE) and 1 W11218415 (ACU) and 1 WPONLY
Near Canyon Lake, TX 78133
Luis
Job Details: 08/05/2019
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for no ice. Ran diagnostics found no frost pattern to evaporator. Replaced evaporator,compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics good frost formation on evaporator plate. Reassembled unit checked water and tube connections no leaks."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to repair unit with improper door operations. Found that the pads had broken and there was no longer a friction holding the door open. Replaced pads and tested. All water connections are dry.
Near Leander, TX 78641
James
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Near Marble Falls, TX 78654
Cliff
Job Details: 08/05/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose a dryer that is not turning on. Found heating element shorted to ground causing damage to thermal cut out and thermal fuse. Replaced all three parts and tested unit. Found always functioning properly at this time.
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for the unit will not dispense water. Tested the unit and found the left door is warped and not making good contact on the door switch. Will need to order the left door . All water connections were dry at time of service.; ordrng 1 W11104477 (dor-fip LEFT SS)
Near New Braunfels, TX 78130
Kevin
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and replaced both freezer and left pantry door, after replacement fridge is now correct. No water leaks detected at time of service, job complete."
Near New Braunfels, TX 78130
Kevin
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and replaced the fill tube diagnosed on previous visit, after replacement ran test 97 and it filled icemaker properly. No water leaks from connections at time of service, job complete"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/05/2019
DISHWASHER AMANA ADB1400AGS0 "Arrived on site for dishwasher not filling with water. Performed diagnostics mode, error 10-1 dispenser failure. Found silverware basket blocking dispenser. Removed kick plate and monitored test cycle and found unit filling. Ran normal wash cycle and found unit operating. Inspected insulation and for water leaks. All tested good, no water leaks present."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/05/2019
MICROWAVE WHIRLPOOL WOC97EC0HZ00 "Arrived on site for microwave oven combo not powering on. Customer stated after UI was replaced when powering on microwave oven display would come up and oven power would only power unit down and was not able to use microwave. Performed diagnostics mode and checked error history and found none. Removed UI and installed new. Tested unit and found same failure occurring. Checked software and found unit had been programmed for single oven. Corrected model number in software. Tested unit, all tested good."
Near Salado, TX 76571
Al
Job Details: 08/05/2019
FREEZER WHIRLPOOL WRX735SDHZ02 "Arrived to inspect refrigerator making unusual noises.Ran diagnostics test mode and unit tested as designed.Customer was informed and instructed on product, care and maintenance of unit.All water lines were dry at the time of service.JOB COMPLETE"
Near Austin, TX 78702
Wesley
Job Details: 08/05/2019
WASHER WHIRLPOOL WTW7500GW0 Arrived on site and found unit operating as designed. And advised customer on use and care.
Near Manor, TX 78653
Joseph C.
Job Details: 08/05/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site for “no heat/no power” complaint. Inspected unit and found thermal fuse and high limit fuse blown, due to blockage, in venting. Ran dryer vent test to illustrate to customer that blockage exists. Removed and replaced cutoff and thermal fuse. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78757
Scott
Job Details: 08/05/2019
WASHER WHIRLPOOL WFW7590FW0 Arrived on site for leaking washer . Found valve leaking and filling tub . Will return with valve. Will need second man due to stacked and in closet . No other leaks detected . Call to set return .; ordrng 1 SECONDMAN.
Near Bartlett, TX 76511
Arthur B.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived onsite for customer complaint of SxS not cooling in RC section. Found evaporator fan faulty. Removed and replaced evaporator fan assembly. Reassembled. Found good air flow coming from diffuser. No other issues found. Allwater connections were dry at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/05/2019
DISHWASHER KITCHENAID KUDS30FXSS5 Arrived on site to repair upper rack that falls down. Installed adjuster kit for the upper rack. All operations are normal. All water connections are dry.
Near Austin, TX 78728
Tyler B.
Job Details: 08/05/2019
RANGE WHIRLPOOL WFG550S0HZ0 "Arrived on site for unit not igniting , found old style caps on, replaced caps and tested good, middle burner would only half ignite, replaced burner head and tested goo.d. NO gas leaks on site"
Near Round Rock, TX 78665
Joel G.
Job Details: 08/05/2019
REFRIGERATOR LG LSXS26386S/02 "Arrived on site to diagnose fridge not cooling. Found 56 degs in both compartments. Tapped system and found 45 psi on the low side indicating a faulty compressor. Replaced compressor and updated software, vacuumed tested for leaks, none found, recharged to specs on the high side. Unit starting to cool. Customer to give unit 24-36 hours for it to get down to set temps and to monitor unit for the first few days before loading with food. No leaks detected.
Near Round Rock, TX 78681
Paul
Job Details: 08/05/2019
WASHER MAYTAG MHW9000YG0 Arrived onsite for the washer that keeps leaking. I found water all on the floor when I arrived and about 1/2” of water in the pedestal. I found two issues. The diverter valve was not closing causing water to siphon out of the bellow until an air gap in the stream stopped it then it would start over again. I found the bellow not sealing properly to the bottom of the door. The valve and the bellow need to be replaced. I tested the unit and there were no water leaks present. Call complete.
Near Leander, TX 78641
James
Job Details: 08/05/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and tested operation. Customer had new bulb installed and when turning the light on the bulb immediately popped. Customer stated the factory bulb did the same thing. Inspected socket and found it to be rusted and bulb would not seat properly. Installed new socket and bulb. Tested operation and found unit working properly. Job complete
Near Granite Shoals, TX 78654
Cliff
Job Details: 08/05/2019
OVEN WHIRLPOOL KODE500ESS04 Arrived on site to diagnose an oven that will not turn off. Found failed controls and user interface. Both appliance manager controls and user interface will need to be replaced to complete repairs.; ordrng 1 W10801665 (cntrl-elec) and 1 W11086141 (console)
Near , TX 78666
Kevin
Job Details: 08/05/2019
VENTHOOD KITCHENAID UXT5536AAS3 "Arrived on site and inspected that hood and found when it is running on high motor is vibrating/rattling. Removed motor and reinstalled and centered it and vibration has stopped. No further repair is required at this time, job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTE254ESS3 "arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, I placed the unit in diagnostics and after water was dispensed into the tub and began to wash, water began to leak from the diverter seal. I drained the water from the unit and replaced the sump/motor assembly and drain pump. Retested the unit and it operated as designed with no water leaks. I made recommendations on use & care and detergent/rinse aid use and cleaning tips. No water leaks at the end of service, job completed."
Near Austin, TX 78704
Wesley
Job Details: 08/05/2019
WASHER AMANA NTW4516FW3 Arrived on site and recalibrated unit for water level. Explained use and care to customer. All checks good.
Near Austin, TX 78758
Andy
Job Details: 08/05/2019
OVEN JENN-AIR JJW3830IM00 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and found both controls has failed and will need to be replaced. Also ordering new UI in case needed. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11325157 (UI) and 2 W11325527 (APPLIANCE MANAGER )s
Near New Braunfels, TX 78130
Joel G.
Job Details: 08/05/2019
RANGE WHIRLPOOL WFE510S0HS1 Arrived on site to install parts ordered by previous tech. Verified operation after installing parts and took pics of rust on doors.
Near Round Rock, TX 78665
Joel G.
Job Details: 08/05/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose dishwasher start button not working. All buttons work except for start. UI is shorted. New panel didn’t come with the UI and will need to be ordered.No leaks detected.; ordrng 1 W11028004 (wire) and 1 W11084672 (housing-ui)
Near Kingsland, TX 78639
Cliff
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KSCS25INBL00 Arrived on site to replace icemaker assembly for refrigerator. Replaced part and found all is not working properly. No leaks were found at time of service.
Near Austin, TX 78759
Andy
Job Details: 08/05/2019
RANGE KITCHENAID KDRP463LSS08 Arrived on site for range not opening properly. Upon arrival customer informed me that unit is now normally and would like it to be tested and approximate estimate if control is the issue. All tested good while on site.
Near Austin, TX 78741
Joseph C.
Job Details: 08/05/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for “noisy operation” complaint. Inspected unit and found rhythmic sound originating at drum belt having been cut. Removed and replaced drum belt. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/05/2019
REFRIGERATOR MAYTAG MFC2061HEW Arrived on site for the unit is not freezing or cooling. Found the compressor is extremely hot and all the fans are working properly. Found the compressor is defective. . All water connections were dry at time of service.
Near New Braunfels, TX 78130
Brandon
Job Details: 08/05/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site for customer complaint of unit not advancing during cycle, I replaced actuator, unit tested good."
Near Kyle, TX 78640
Kevin
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Arrived on site and found ice bin will not dispense, motor is turning but auger does not move. ice bin needs to be replaced, no water leaks detected at time of service,
Near Round Rock, TX 78665
Joel G.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM00 Arrived on site to diagnose fridge not cooling. Found evap fan motor locked and 120 vac to it.Verified operations after replacing part. No leaks detected.
Near Driftwood, TX 78619
Robert
Job Details: 08/05/2019
COOKTOP KITCHENAID KGCU463VSS01 Arrived on job for complaints of spark when in use. ; ordrng 1 CNOTE (2 MAN )
Near Austin, TX 78746
Scott
Job Details: 08/05/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for dead dryer . Ran power test at terminal block and found one leg is getting all voltage , other leg has no power . Recommended to customer to have electrician fix out let . No lint build up at time of service . Job complete ."
Near Canyon Lake, TX 78133
Luis
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL GX5SHDXVD01 "Arrived on site for no cool in fresh food complaint,temp in freezer a little high reading 20°. Found evaporator fan not running causing high temp in freezer and fresh food. Removed cover found large ice formation on inlet tubing of evaporator,good frost pattern on rest of evaporator,ice clump due to defrost not able to defrost upper portion. Removed fan motor no voltage to fan diagnosed faulty main control,will need to order main control and possibly fan motor; ordrng 1 WPW10128551 (FAN MOTOR) and 1 WPW10503278 (MAIN CONTROL), states that autho needed"
Near Austin, TX 78750
Lou
Job Details: 08/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "arrived on site to inspect refrigerator freezer icing up. Upon further inspection, I found ice built up on the right side of the FC door, railing, and drawers. I found a small gap in the top right corner of the FC door gasket which is causing warm air to leak into the FC section and causing the ice buildup. Due to the gasket being molded into the door and removing it would create more damage, I am ordering the FC door SS and will return with the prescreened brackets. Also ordering a CNOTE-AUTHORIZATION & CNOTE-LSO PER CUSTOMER REQUEST No water leaks observed during service. ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10815701 (dor-fip ss) and 2 W10839793 (nameplate)s"
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/05/2019
DRYER WHIRLPOOL WET4027HW0 Arrived on site where the unit is taking too long to dry the clothes. Tested the unit and the unit is getting hot but there is a air restriction to the roof. Advise the customer that they will need to contact the air vent cleaning crew.
Near Round Rock, TX 78664
Arthur B.
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived onsite for customer complaint of dent on RC door of SxS refrigerator. Confirmed issue. Removed and replaced door. Installed nametag. Reassembled. Customer happy with replacement. All water connections were dry at time of service.
Near New Braunfels, TX 78132
Brandon
Job Details: 08/05/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of lights not coming on, found faulty control board, I replaced control unit tested good."
Near Belton, TX 76513
Al
Job Details: 08/05/2019
DISHWASHER KITCHENAID KDTE334GBS
Near Austin, TX 78731
Andy
Job Details: 08/05/2019
DISHWASHER MAYTAG MDB4949SDZ Arrived on site for dishwasher not spraying. Tested and inspected unit and found failed pump and motor assembly. Also found wiring issues. Removed failed part and replaced with new and instructed customer on wiring. No water leaks present at time of service.
Near Round Rock, TX 78681
Jonathan
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install previous diagnosed parts. Found deli door did not have deli control. Will need to order control. Customer stated that unit was not making ice. Performed diagnostics mode and checked ice maker fault codes and found E2. Cycled ice maker and ran fill test. Tested ice maker fan. Will return with ice maker and deli control. ; 1 W11294907 (ICE MAKER) and 1 WPW10769076 (PANTRY CONTROL)
Near Killeen, TX 76542
Al
Job Details: 08/02/2019
WASHER ROPER RTW4516FW2 Arrived to inspect unusual washer noises.Ran diagnostics test mode and unit tested as designed.Checked surrounding area for any obstructions and immediately noticed the left rear of unit was separated from the unit and a wooden board was used in an attempt to level the unit.
Near Killeen, TX 76543
Al
Job Details: 08/02/2019
MICROWAVE WHIRLPOOL WMH76719CS5
Near Harker Heights, TX 76548
Al
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived to inspect RF freezing up.Confirmed the complaint and ran diagnostics and noticed the diffuser was stuck open.Removed and replaced the diffuser.Reassembled and unit tested as designed.All water lines were dry at the end of service Job complete
Near Austin, TX 78747
Ron
Job Details: 08/02/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite for dryer not drying properly takes 2 cycles / performed diagnostics measured temps inside the drum was cycling between 115 up to 280 with home venting connected but with vent disconnected from dryer cycled between 115 to 212 / dryer a much longer time to drop temp with vent on vs with vent all indicating an air flow issue. Customer had vent kit he received from whirlpool. That also reflected a venting issue. Instructed on have vent rechecked. Dryer appears to be working as designed at this time.
Near Temple, TX 76504
Al
Job Details: 08/02/2019
OVEN JENN-AIR JJW2830DP01 "Arrived to inspect unit not powering on or responding to commands.Rep checked power (120) on unit, he PLUGGED the unit into another outlet and unit began operating as designed.All aspects of the display work as designed.JOB COMPLETE"