Service History 697

Near Austin, TX 78721
Joseph C.
Job Details: 10/05/2019
DRYER WHIRLPOOL WED7590FW1 "Arrived on site for “not coming on” complaint. Per my previous diagnosis, removed and replaced belt switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78759
Cliff
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 arrived on site to diagnose a refrigerator that is slow to dispense water and is not producing ice. Tested unit and found icemaker fill tube heater wires broken and wiring foamed inside door. Door will need to be replaced to complete repairs. Call tech line and spoke with Scott. He advised that water is working properly without filter installed which indicates heavy minerals clogging filter prematurely. He advised that homeowner should have in-line filter installed behind the unit to reduce sediment coming into refrigerator. File# 7726038668; ordrng 1 W11254957 (DOOR SS)
Near San Marcos, TX 78666
Robert
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to replace evaporator cover. After replacement test operation. No leaks detected at time of service
Near Belton, TX 76513
Chase
Job Details: 10/05/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site found ice machine not making ice properly was not filling with water bad water valve replaced parts tested everything worked all lines are dry
Near Austin, TX 78732
Andy
Job Details: 10/05/2019
REFRIGERATOR GE CFE28TSHSS Arrived on site for refrigerator over cooling. Preformed temperature test and found unit almost spot on. Found some products as low as 31° but most products at 35° to 37° set temp from 37° to 40° spoke with customer on unit and use and care. No water leaks present at time of service.
Near Killeen, TX 76541
Al
Job Details: 10/05/2019
RANGE WHIRLPOOL WFE540H0ES1
Near San Marcos, TX 78666
Robert
Job Details: 10/05/2019
DRYER WHIRLPOOL WED5620HW0 Arrived on job for complaints of no display. Replaced panel and test dryer.
Near Cedar Park, TX 78613
Lou
Job Details: 10/05/2019
COOKTOP WHIRLPOOL WFE515S0ES2 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main wiring harness and terminal block due to the old parts shorting out. Tested the unit and all burners and oven operated as designed. Job completed.
Near Austin, TX 78753
Cliff
Job Details: 10/05/2019
WASHER WHIRLPOOL WTW5100VQ0 Arrived on site to doublecheck washing machine.
Near Marble Falls, TX 78654
James
Job Details: 10/05/2019
OVEN WHIRLPOOL WFE515S0EB2 Arrived on site and found left front burner inner circle not heating. Inspected burner and found to have failed. Installed new element and tested. Unit tests good. Job complete
Near San Marcos, TX 78666
Robert
Job Details: 10/05/2019
WASHER MAYTAG MVWC465HW2 Arrived on job to replace lid latch. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78738
Andy
Job Details: 10/05/2019
DRYER MAYTAG MED5500FW0 Arrived on site for dryer not operating. Tested and inspected unit and found improper voltage to unit. Found 120 volts to unit. Instructed customer on issue and on use and care and practice for best performance. No repairs are needed at this time.
Near Waco, TX 76705
Chase
Job Details: 10/05/2019
WASHER MAYTAG MVWX655DW1 Arrived on site complaint was washer will not work properly plugged it in and ran the unit numerous times with clothes in it can’t find anything wrong customer said she’ll call back if it happens again
Near Austin, TX 78703
Joseph C.
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KBSN602ESS00 "Arrived on site for “not cooling” complaint. Inspected unit and found loose connection, at inverter. Reconnected connection to inverter. Found freezer lights not working. Ordered new module..; ordrng 1 W10908166 (module)"
Near Austin, TX 78745
Leonardo
Job Details: 10/05/2019
OVEN WHIRLPOOL WFG515S0ES0 "Arrived on site to test unit for possible fire issue. Tested unit, burner was burning correctly found that unit was burning left over fire extinguisher chemical inside the oven. No issues at this time. Job complete"
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 Arrived onsite to install new FC door to French door refrigerator from my prior visit’s diagnosis. Removed and replaced door. Reassembled. Door now sits well with cabinet. No other issues found. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Thomas L.
Job Details: 10/05/2019
DRYER MAYTAG MEDB765FC0 Arrived on site for no operation. Plug unit in after verifying the voltage is correct. As soon as you plug the dryer in the drum light comes on. Unit has failed door switch. Cannot enter diagnostics will order control. ; ordrng 1 W10847984 (switch) and 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec) and 1 WP3406107 (switch-dor)
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/05/2019
REFRIGERATOR GE PSS26NSWASS Arrived on site for poor flow from water dispenser. Removed and replaced filter housing assembly. Operations are now normal with no water leaks.
Near San Marcos, TX 78666
Luis
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Arrived on site for cooling issue. Powered unit on found fresh food evaporator fan pulsating. Removed cover,wiggled harness found fan motor would power on and off,disconnected harness found broken wire from liner harness
Near Horseshoe Bay, TX 78657
James
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Arrived on site and tested operation. I found damper door stuck open and control sees it as closed. Damper door would not cycle from opened to closed. Tested for proper voltage and found improper voltage from control. I also found filter housing has frozen and began to leak after filter removed and the ice began to thaw. Inspected damper as well and found motor has shorted causing failure. Unit will need new control, damper and filter housing to repair. Also instructed customer that the filter would need to be replaced due to it freezing as well. I turned the water off to unit so that it will not leak due to failed housing ; ordrng 1 W11088499 (CONTROL)"
Near Killeen, TX 76549
Al
Job Details: 10/05/2019
MICROWAVE WHIRLPOOL WMH31017HB2
Near Marble Falls, TX 78654
Paul
Job Details: 10/05/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for the range with the open top burners getting too hot when set on low. Ms also stated the oven is too hot. I found the open top burner valves not set for LP. I adjusted the low flame setting on all 4 burners. I tested the oven temp with the control set at 350 degrees. I found the oven averaging 347 degrees and working as designed. I explained to me that the preheat temp will go way above the set point temperature. Call complete. Use Authorization # WM7X500APL1.
Near Austin, TX 78759
Cliff
Job Details: 10/05/2019
DRYER MAYTAG WED4850HW0 Arrived on site to diagnose a dryer that is making unusual noise and not heating properly. Tested unit and found lint buildup in blower wheel causing blower to be out of balance and not move air efficiently. Cleaned out blower wheel and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Al
Job Details: 10/05/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived to inspect oven temperature issues.Used my temperature meter and to gauge temperature readings and at 500 degrees the temperature meter read 505 at the end of the test.Unit was Calibrated and now works as designed.Job complete
Near Manor, TX 78653
Joseph C.
Job Details: 10/05/2019
RANGE WHIRLPOOL WFE525S0HB0 "Arrived on site for “stuck button” complaint. Per my previous diagnosis, removed and replaced control. Unit checks good."
Near Marble Falls, TX 78654
James
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and tested operation. I found temperatures normal. Tested thermistors and found fresh food evaporator thermistor was reading 96 degrees and all others test good. Called tech line and spoke to TJ #7726041369. Installed new evaporator cover and tested. Unit tests good. Job complete
Near Austin, TX 78757
Cliff
Job Details: 10/05/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site to diagnose a washing machine that will not turn on. Tested unit and found no mechanical failures but control locked out due to over sudsing. Advised homeowner on proper soap usage and no further repairs are needed at this time. No leaks were found at time of service.
Near Georgetown, TX 78626
Arthur B.
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived onsite for customer complaint of SxS refrigerator not cooling both section. Removed evaporator cover and found frost pattern but fan not running. Removed and replaced evaporator fan motor. Reassembled and tested. Good air flow coming from evaporator. No other issues found. All water connections were dry at time of service.
Near The Hills, TX 78738
Andy
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site for refrigerator not cooling in either compartment. Preformed temperature test in FC and found within range, preformed temperature test in RC and found abnormal warm. Also found water dispenser not dispensing water. Found frost buildup on RC evaporator cover. Found failed controls and thermistors.
Near Austin, TX 78703
Joseph C.
Job Details: 10/05/2019
OVEN KITCHENAID JGR8875QDS "Arrived on site for “bake feature not working” complaint. Inspected unit and found bake ignitor to be faulty. Removed and replaced bake ignitor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Lakeway, TX 78734
Andy
Job Details: 10/05/2019
DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site for dishwasher wheels coming off and dirty dishes. Tested and inspected unit and found failed wheels and pump motor assembly.Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Customer paid in full by check.
Near Manor, TX 78653
Joseph C.
Job Details: 10/05/2019
DISHWASHER GE GSD2300R00BB "Arrived on site for “not draining” complaint. Per my previous diagnosis, removed and replaced sump inlet and drain hose. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78748
Leonardo
Job Details: 10/05/2019
DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on site to test unit for error codes. Unit not display not working. Found that console was not working.
Near New Braunfels, TX 78132
Robert
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job for complaints of not cooling. Ran diagnostics and test 4 compressor working. Found the main control had bad relay and UI not communication with main control. After replacement test operation all functions working. No leaks detected at time of service.
Near Austin, TX 78747
Scott
Job Details: 10/05/2019
WASHER MAYTAG MHW4200BW0 Arrived on site for leaking washer . Found small drips from under door bottom. Found hair build up on inner door glass . Wiped down door glass . Couldn’t find any holes or tears in bellow . Ran diagnostics 3 times . Leak didn’t reappear . No other leaks detected with any hoses . Job complete .
Near Marble Falls, TX 78654
James
Job Details: 10/05/2019
WASHER MAYTAG MHW5630HC0 Arrived on site and installed new tub assembly and dispenser. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/05/2019
OVEN WHIRLPOOL WOS51ECOAS02 Arrived on site for no operation. Found unit to be totally dead. Removed and replaced two clean cycle switch’s. Unit now operates properly.
Near Austin, TX 78758
Cliff
Job Details: 10/05/2019
WASHER WHIRLPOOL MVWB855DC3 Arrived on site to diagnose a washing machine that will not start. Tested unit and found failed lock latch assembly. Replaced latch assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/05/2019
WASHER WHIRLPOOL WTW7500GW0 Arrived onsite for customer complaint of fabric softener not dispensing. Ran diagnostics and found no error codes. Ran test 5 and found valve opening as designed. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Kingsland, TX 78639
James
Job Details: 10/05/2019
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and installed new door gasket. Warmed to allow gasket to relax and form to cabinet. Unit tests good. Job complete
Near Austin, TX 78730
Tyler B.
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03 arrived onsite for unit not cooling or ice. Found evaporator completely iced up. Bi metallic open in diagnostics. Will need to return with harness to complete. Place on cancellation list. Set unit to long defrost and 8hr timer for time till repair is complete ; ordrng 1 CNOTE (CANCEL LIST) and 1 W10861655 (harns-wire)
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the RC Evap cover due to the unit having a large amount of ice build up at previous service call. I found that the Evap tubing was not pushed back into the RC section cutout at the back of the cabinet. I pushed the tubing back and used foil tape to secure the thermistor and then used a ziptie to secure it more. I checked the drain tube at the back of the unit and found it badly gapped. I used manufacturers approved silicone to seal the gap and then I removed and replaced the HV Control. Turn the power back on to the unit and tested and it began to operate as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Paul
Job Details: 10/05/2019
ICE MACHINE WHIRLPOOL KUIC15NLTS2 "Arrived onsite for the ice machine that will not drain. The ice machine is on a gravity drain and does not have an external drain pump. Water is just slowly dripping from the outside pipe. The hose comes out of the machine and goes thru the cabinet to the left, under the cabinet. It is attached to a rigid pipe under the cabinet that comes thru the wall to the outside of the home and that connection is not visible. I advised the customer to blow the line out with compressed air using a low pressure and to turn it up gradually if needed or call a plumber.
Near Austin, TX 78744
Leonardo
Job Details: 10/05/2019
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to replace oven door trimReplaced oven door trim, tested for any popping noise's. No issues at this time. Job complete."
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/05/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for upper rack coming loose. Upper rack track stops were broken. Replaced. Upper rack now operates properly with no water leaks.
Near Killeen, TX 76541
Al
Job Details: 10/05/2019
WASHER WHIRLPOOL WTW5000DW1
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/05/2019
OVEN KITCHENAID KODE300ESS04 Arrived on site or unit displaying F9E0 failure code. Enter diagnostics and cleared that code. Set both ovens for bake and they both hEated properly to 350°.
Near Austin, TX 78733
Tyler B.
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KSSC42QTS02
Near Austin, TX 78735
Scott
Job Details: 10/05/2019
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site for f1-e1 error code and door lock error 5-2. Ran diagnostics unit completed diagnostics wash . While checking voltages did notice some scorch on outer casing around board . Replaced control . Ran diagnostics all checked normal ,no water leaks detected at time of service .job complete ."
Near Belton, TX 76513
Chase
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site fridge was not on can’t tell what’s going if I connect my gauges to the fridge I won’t be able to tell if you have a restriction or a leak ;
Near Leander, TX 78641
Lou
Job Details: 10/05/2019
WASHER WHIRLPOOL WFW96HEAC0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main control and flowmeter, due to failure by testing at previous service call, and tested the unit. Unit operated as designed showing no error codes. I advised the customer of my repairs and test results. No water leaks observed during service, job completed."
Near Lago Vista, TX 78645
Paul
Job Details: 10/05/2019
RANGE WHIRLPOOL WGE745C0FS00 Arrived onsite for the range that the knobs can’t be turned to adjust the temperature. Mr stated the knobs on the right side were the issue. I found one of the right knobs completely stripped out and the other one partially stripped. The left knobs are good. Both right side knobs need to be replaced. Ordering 2EA W10877754 KNOB.
Near Round Rock, TX 78665
Arthur B.
Job Details: 10/05/2019
RANGE WHIRLPOOL WEG745H0FS Arrived onsite for customer complaint of slide in range light not shutting off. Found relay stuck on control. Removed and replaced control. Reassembled and tested. Light now turns on and off as designed. No other issues found.
Near Dripping Springs, TX 78620
Scott
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for above normal temps . Since Service order request was put in husband had cleaned out refrigerator and defrosted for the past few days unit has been normal , ice bucket is full. No signs of any frost on either evaporator. Did instruct customer on what to look for if a defrost issue is starting to happen again. No water leaks detected a time service job complete."
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/05/2019
DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived onsite for customer complaint of dishwasher tripping breaker when in middle of use. Upon inspections, found water on diverter motor. Advised customer of findings and will need a new sump n motor assembly to complete repair.
Near Horseshoe Bay, TX 78657
James
Job Details: 10/05/2019
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site and installed new control due to unit is still making thin ice. Tested operation and found unit working properly at time of service. Job complete
Near Canyon Lake, TX 78133
Luis
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for no cool. Pierced low side,pressure reading +30 diagnosed faulty compressor,removed compressor and filter drier installed a new compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near New Braunfels, TX 78132
Robert
Job Details: 10/05/2019
RANGE KITCHENAID KDRU783VSS03 "Arrived on job to replace UI board and both control. After replacement test operation still same code. Called tech line and they had me test the transformer, transformer test good they recommend replacement of harness.; ordrng 1 W10146020 (harns-wire) and 1 W10338987 (harns-wire)"
Near Austin, TX 78749
Wesley
Job Details: 10/05/2019
WASHER WHIRLPOOL MVWB835DW4 Arrived on site for latch issue. Found door alignment causing intermittent latch failure. Adjusted door to improve. Advised customer on use and care. All checks good.
Near New Braunfels, TX 78130
Robert
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on job to replace divider and cover. After replacement test operation all functions working. No leaks detected at time of service.
Near Briarcliff, TX 78669
Leonardo
Job Details: 10/05/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Near Austin, TX 78745
Leonardo
Job Details: 10/05/2019
OVEN WHIRLPOOL MGR4451BDW "Arrived on site to test unit for temperature not reaching desired degrees in oven. Bad glow ignitor, control board, temperature sensor.Job complete"
Near San Marcos, TX 78666
Robert
Job Details: 10/05/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on job for complaints of flames too high. At time of service the flame was corrected size but orange in color gas supply not clean. Will need to call gas’s company.
Near Austin, TX 78723
Joseph C.
Job Details: 10/05/2019
OVEN KITCHENAID KODE300ESS02 Arrived on site for “timer only beeps three times” complaint. Inspected unit and found console faulty. Removed and replaced console. Tested unit. Unit is performing as designed.
Near Austin, TX 78739
Leonardo
Job Details: 10/05/2019
MICROWAVE KITCHENAID KOCE500ESS01 "Arrived on site to test unit for not powering on. Found that fuse needed to be replaced. Replaced fuse. Tested unit, no issues at this time. Job complete"
Near Georgetown, TX 78628
Chase
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Called tech line regarding repeat and constant vibration. On last visit pictures were taken of the liner in the freezer which is wavy. This is causing pressure on evaporator cover in different spots which is causing the panel to vibrate. SR# 7726041911"
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 10/05/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site for unit that is not venting properly. Tested unit to find vent in microwave is working properly. Customer will have his builder look at the house venting to correct any issues.
Near Austin, TX 78737
Luis
Job Details: 10/05/2019
REFRIGERATOR LG LFXC24726S/02 "Arrived on site for no cool. Pierced low side,pressure reading +30 diagnosed faulty compressor. Installed a new compressor and drier,updated firmware on control. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78704
Wesley
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and found ff Evap frozen over severely. Replaced Evap harness fan. Unit is now operating as designed.
Near Austin, TX 78722
Joseph C.
Job Details: 10/05/2019
WASHER LG WM3770HWA "Arrived on site for “leaking during operation” complaint. Inspected unit and found water running down back of tub, when filling. Could not see where water was originating, as unit is sitting under dryer. Ordering all possible components where leak may be present(on top) and requesting second tech. Will need authorization. Could not locate all hoses, for ordering. DW will order rest of parts. Office to set return schedule.; ordrng 1 4738ER1004B (VENT HOSE) and 1 4738ER2002A (VENT HOSE) and 1 4925ER1015B (DISPENSER) and 1 4932ER4008B (DISPENSER HOSE CONNECTOR) and 1 5220FR2006H (HOT WATER VALVE) and 1 5220FR2075L (COLD WATER VALVE) and 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 TWOMANCALL (TWO MAN CALL)"
Near Austin, TX 78703
Wesley
Job Details: 10/05/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site and found obstruction in internal cooling fan. Repaired by removing debris. All checks good. Unit is now operating as designed.
Near Austin, TX 78703
Wesley
Job Details: 10/05/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site and found unit needed the interlock cam adjusted to operate. Repaired. All checks good. Unit is now operating as designed.
Near Dripping Springs, TX 78620
Scott
Job Details: 10/05/2019
MICROWAVE GE PEB7227SL1SS "Arrived on site ,replaced latch board . MV checked normal . Job complete ."
Near Cedar Park, TX 78613
Thomas L.
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Arrived on site for no cool condition. Found freezer temperature at 13° and fresh food section at 51°. Unit has nothing in it but it should still be colder than this. Compressor and both fans are operating properly. Exposed evaporator to find a beautiful complete front and back frost pattern.
Near Austin, TX 78732
Andy
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL GD5SHAXLQ01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are. No water leaks present at time of service.
Near Austin, TX 78701
Wesley
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and found healthy ice production, but unit will not dispense ice or water. Neither functions actuate. Ice door will open when actuated. Ordering hv board and UI to repair. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (UI)"
Near Austin, TX 78758
Cliff
Job Details: 10/05/2019
OVEN WHIRLPOOL WOD77EC0HV00 Arrived on site to diagnose an oven with the damage door glass. Found in her oven door glass damaged. Replaced glass and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/05/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onside to remove and replaced MW Door from prior tech’s diagnosis. Removed an replaced door. Reassembled. No other issues found.
Near Austin, TX 78748
Wesley
Job Details: 10/05/2019
DRYER AMANA NED4655EW1 Arrived onnsite for no operation. Voltage is good. Thermal fuse is good. Replaced timer. Unit operates for 15 seconds and then began grinding and sputtering with no further operation. Smoothly turns by hand. Belt and pulley intact. Ordering motor and timer again to repair. Bad motor is shorting out timer. ; ordrng 1 279827 (motor!dryer) and 1 W10857612 (timer)
Near Austin, TX 78738
Leonardo
Job Details: 10/05/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to replace console on oven. Replaced console, tested unit, heating correctly. No issues at this time. Job complete."
Near Manor, TX 78653
Cliff
Job Details: 10/05/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to diagnose a range with damaged knobs. Replaced knobs and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78628
Paul
Job Details: 10/05/2019
RANGE WHIRLPOOL WFG505M0BS3
Near New Braunfels, TX 78130
Robert
Job Details: 10/05/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on job for complaints of top rack falling. Confirmed wheels for top rack damaged. Replaced all four wheels. No leaks detected at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/05/2019
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for no heat condition. Tested unit and found it was pulling 970 watts but generating no heat. Unit will need new magnetron. Due to height of the unit and venting of the unit this job will take two people. Will return with all high-voltage parts. Office will reschedule.; ordrng 1 2MANJOB and 1 W10836753 (transformr)
Near Driftwood, TX 78619
Scott
Job Details: 10/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for poor washing performance . Ran diagnostics Got 5-1,4-3 error codes . Wash pump wasn’t running . Was getting correct voltage . Replaced sump and motor . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete."
Near Georgetown, TX 78628
Lou
Job Details: 10/05/2019
DRYER MAYTAG MED6630HW0 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately could hear the rattling/vibration noise. I disassembled the unit and using sealant pads from my van stock (W11113654) I placed the pads in between the blower housing and collar, between the housing and the bottom panel, around where the blower housing and the exhaust pipe connect and around where the exhaust pipe and the back panel. Reassembled the unit and tested and the unit still had a rattle/vibration. I advised the customer that I would have to order more pads as I did not have anymore to finish the repair. No lint observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 8 W11113654 (pad)s"
Near Leander, TX 78641
Paul
Job Details: 10/05/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived onsite for the range that the oven light only worked once. I found the bulb defective. I replaced the bulb. Call complete.
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2019
WASHER WHIRLPOOL 110.258424 "arrived on site to inspect washer lid switch. Upon further inspection, I find that the lid switch was broken.Once I replaced the part, I attempted to test the unit and with the tub full of water, I turned the timer to a spin cycle to engage the drain pump and nothing happened. The customer advised that the unit was recently moved from another state to the home by a moving company. I attempted several times to get the unit to drain ad the drain pump did nothing. I verified that the drain pump was connected attempted again with no avail. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Robert
Job Details: 10/05/2019
DRYER MAYTAG MEDC465HW0 Arrived on job for complaints of not drying. Found low to no heat. Replaced cutoff and now no heat checked voltage from motor and found fluctuations in supply. ; ordrng 1 279827 (motor!dryer) and 1 WP8318268 (thrmst-fix)
Near Florence, TX 76527
Arthur B.
Job Details: 10/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for customer complaint of upper rack falling on dishwasher. Found adjusters broken. Removed and replaced adjusters with new adjuster kit. Reassembled and tested. Upper rack no longer falls. No other issues found. All water connections with drive time and service.
Near Austin, TX 78731
Tyler B.
Job Details: 10/05/2019
WASHER MAYTAG MHW5500FW1 Arrived on site for valve replacement. Confirmed issues with unit. Replaced valve and tested good
Near Manor, TX 78653
Joseph C.
Job Details: 10/05/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for “soap tablet not dissolving” complaint. Inspected unit and found sump/motor connection loose. Reinstalled connection. Tested unit, twice. Unit is performing as designed. No leaks detected, at time of service."
Near Temple, TX 76502
Arthur B.
Job Details: 10/04/2019
WASHER MAYTAG MHW6630HC0 Arrived onsite for customer complaint of front load washer not draining. Inspected drain pump and found connection had came off pump. Secured harness and tested unit. Unit now drains as intended. No other issues found. All water connections were dry at time of service.
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site for unit not cooling properly. That is actually not the customers complaint. The customers complaint is that it will not dispense water. Tested unit and found that the controls were only delivering 12 V to the water inlet valve. Replaced controls and water dispenser now works properly. All water connections are dry.
Near Bee Cave, TX 78738
Andy
Job Details: 10/04/2019
WASHER LG WM3570HWA Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78745
Wesley
Job Details: 10/04/2019
WASHER WHIRLPOOL WFW5090JW Arrived onnsite and found symptoms of control failure. All checks good in diagnostics but unable to start load otherwise. Ordering control to repair. ; ordrng 1 W11334605 (CONTROL)
Near Liberty Hill, TX 78642
James
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site and inspected unit for condensation. I found ice cycles hanging from light housing in freezer and condensation droplets that froze along top of freezer. Inspected for air leaks and found none. Unit appears to have not had freezer door closed completely at one point that caused the condensation build up to for on top of freezer and on evaporator cover. Unit tests good. Job complete
Near Lakeway, TX 78734
Andy
Job Details: 10/04/2019
DRYER MAYTAG MEDX655DW1
Near Andice, TX 78628
James
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site and tested operation. I found loud vibration coming from unit when sealed system running. Inspected system and found suction line touching compressor and heat loop touching suction line as well. Ensured proper clearance between components and tested. Unit no longer resonating loud vibration noise. Job complete
Near Pflugerville, TX 78660
Paul
Job Details: 10/04/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the WiFi antenna and called the Whirlpool connect help line and spoke with Nathaniel. We connected the customer to WiFi and tested the oven. The unit is working as designed. Call complete.