Near Spicewood, TX 78669
Brandon
Job Details: 08/07/2019
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site to replace hinge, bracket, and extension, after replacing, unit tested good."
Near Austin, TX 78705
Wesley
Job Details: 08/07/2019
DRYER WHIRLPOOL WED5620HW0
Near Round Rock, TX 78681
Joel G.
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site to install parts I previously ordered. Replaced parts and verified operations. Unit has been cooling and making ice fine. No leaks detected.
Near Austin, TX 78759
Andy
Job Details: 08/07/2019
MICROWAVE MAYTAG MMV1174FZ2 Arrived on site for microwave with no power. Tested and inspected unit and found all operations to be normal. Found that unit is also improperly installed as pointed out by customer. Instructed customer on use and care of unit and practice for best performance. Also attempted to remove and reinstall properly as a favor to customer. However found that left install bolt spins freely and will not come loose. No repairs are needed at this time.
Near Austin, TX 78749
Robert
Job Details: 08/07/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of not completing cycle. Ran diagnostics and no wash motor. Replaced pump and motor. After replacement test operation and test for leaks.
Near Austin, TX 78748
Luis
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for cooling issue. Found fresh food evaporator incased in ice. . SR# 7725543730
Near Georgetown, TX 78626
Jonathan
Job Details: 08/07/2019
WASHER LG WM3360HVCA "Arrived on site for wash power down after completing cycle and customer has to unplug unit to power on. Performed diagnostics mode and tested operation. Ran through test cycles. Ran unit on normal spin and cycled completed and unit was able to power. Called tech support and spoke with Keith. He stated control was freezing and not allowing capacitor to discharge.
Near Del Valle, TX 78617
Joseph C.
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Near Cedar Park, TX 78613
Lou
Job Details: 08/07/2019
MICROWAVE WHIRLPOOL WMH31017HW0 "arrived on site to inspect microwave not heating. Upon further inspection, I placed a measuring cup with 2 cups of water at 70 degrees in the unit and turned it on for 1 minute at 100% heat. As soon as I turned the unit on, it began to make a loud humming noise and then popping noise. I turned the unit off and removed it from the wall. I found where the diode had arced. I removed and replaced the magnetron, capacitor and diode and retested. Unit operated as designed. I placed the unit back in its space. Job completed."
Near Georgetown, TX 78628
Jonathan
Job Details: 08/07/2019
MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site for microwave fan coming on when customer is cooking. Performed diagnostics and tested exhaust fan. Spoke with customer on sensor to protect microwave oven control (Pg 5 user care guide). Tested operation, all tested good."
Near , TX 78641
James
Job Details: 08/07/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site and installed new console. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78633
Jonathan
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB05 "Arrived on site for refrigerator making noises and RC not cooling. Performed diagnostics mode and activated heater. Found unit defrosting. Tested evaporator fan. Found air chamber blocked. Called whirlpool tech support and spoke with Austin. Measured ambient temperature in garage at 89°. He stated that when opening freezer door will draw humidity from room and causing ice to block air chamber. (SR#7725541270). Recommend to thaw unit out. Customer stated that he is adding air conditioning to garage. All tested good, no water leaks present."
Near Cedar Park, TX 78613
Lou
Job Details: 08/07/2019
DRYER LG DLEX7177RM "arrived on site to inspect dryer not heating. Upon further inspection, I opened the door ad pressed the door switch closed and turned the unit on high heat. The unit was heating but wasn’t getting up to temp. I removed the the front panel and drum and found a large amount of lint built up inside the unit . Also found a large amount of lint built up inside the element housing. As I cleaned the lint from the unit, I found that the ack right pulley wheel had melted itself off of the axle due to the debris built up on the axle. I found all four axles, the idler pulley and the belt, along with the element will need to be replaced to complete the repair.No lint observed at the end of service. Job completed."
Near Austin, TX 78724
Wesley
Job Details: 08/07/2019
RANGE WHIRLPOOL WFE525S0HV1 Arrived on site and found dented panel. Unit will require panel to repair dent. Ordering panel and returning. ; saved tckt
Near Round Rock, TX 78681
Joel G.
Job Details: 08/07/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site to install parts ordered by previous tech. Gasket torn but will need new door to repair this issue since we will leave air leaks if we replace only the gasket. Customer says unit wasn’t cooling properly either. Unit has been unplugged. Says fan was making noise, maybe freezer, and was 15-20 degs in frz and 42 degs in ff side. They would defrost the ice by unplugging it every 6 months or so. This complaint is typical of the ff evaporator having a slow leak and as result, cause frz evap to develop frost at the top due to a partial frost pattern. Unit will need right ff door, harness, board kit, ff evap motor, ff evaporator, dye drier, access valve, and support to complete repair along with 3 hours. Unit is unplugged.; ordrng 1 LW10341284AUTHO (dor-fip ss) and 1 SV8404AUTHO (2 valve) and 1 W10633627AUTHO (motor-evap) and 1 W10687098AUTHO (evaporator) and 1 W10861908AUTHO (cntrl-elec) and 1 WPW10143759AUTHO (dryer) and 1 WPW10277799AUTHO
Near Uhland, TX 78640
Kevin
Job Details: 08/07/2019
DRYER MAYTAG MEDB955FC0 "Arrived on site and replace cut off, top, control panel, thermistor. Dryer is heating properly. Removed all lint from interior, job complete"
Near Austin, TX 78759
Andy
Job Details: 08/07/2019
MICROWAVE WHIRLPOOL JMW2430WS02 Arrived on site to install previously diagnosed parts. Also found that fan is not issue. Control has failed. Ordering part ordrng 1 W10853613 (FILTER) and 1 WPW10626304 (CONTROL )
Near Pflugerville, TX 78660
Joel G.
Job Details: 08/07/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to diagnose washer shaking. Ran diags and didn’t get any error codes but in diags, shaking was excessive. Replaced parts and shaking got a lot better. Secured drain. Informed customer about normal sounds washer makes. No leaks detected."
Near Austin, TX 78704
Luis
Job Details: 08/07/2019
REFRIGERATOR GE TFX20JRBG AA "Unit not making ice. Per customer unit made on,y 3 ice cubes diagnosed weak water flow to icemaker. Unit will need a new water valve. Ordering new valve. ; ordrng 1 WR57X10051 (VALVE)"
Near Georgetown, TX 78626
Joel G.
Job Details: 08/07/2019
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site to install parts I previously ordered. Customer didn’t replace filter. They got the new one on hand, replaced it eid good water flow now. No leaks detected."
Near Austin, TX 78736
Robert
Job Details: 08/07/2019
OVEN WHIRLPOOL RBD305PRS00 Arrived on job to replace control. Found Control not available but can rebuild. Part number of Control 8303883. ; ordrng 1 CNOTE (REBUILD 8303883) and 1 CNOTE (5 DAY EXPRESS)
Near Cedar Park, TX 78613
Lou
Job Details: 08/07/2019
REFRIGERATOR KITCHENAID KRFF507EWH01 "arrived on site to inspect refrigerator dispenser leaking rust on the inside of the cabinet. Upon further inspection, I found where rust was coming from the porthole on the left RC door under the dispenser motor housing. I removed the ice chute plate and the dispenser motor and rusty water began to leak out of the motor. I cleaned the area from any rust debris and replaced the dispenser motor and I put the ic exhume plate back on and applied a bead of manufacturers approved silicone around the edge of the plate to prevent any water leaking into the motor housing area. Advised the customer of my findings/repairs. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Cliff
Job Details: 08/06/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to diagnose an oven that is giving F8E0 error codes. Found fan motor operating but Misregistering speed to control. Control, blower, and wiring harnesses well need to be replaced to complete repair.; ordrng 1 W10562910 (harns-wire) and 1 W11225360 (HARNESS) and 1 W11225363 (HARNESS)"
Near Austin, TX 78758
Tyler B.
Job Details: 08/06/2019
FREEZER WHIRLPOOL WRF757SDHZ00 "Arrived on site for unit with heavy ice build up. Found door not closing on left side. Removed all bins and ice build up. Reset door rails, added some freeze and tested good, no water or air leaks on site"
Near Killeen, TX 76549
Arthur B.
Job Details: 08/06/2019
WASHER WHIRLPOOL CHW9150GW0 "Arrived onsite for customer complaint of commercial front load washer not spinning. Found MCU capacitor swollen. Removed and replaced MCU, reassembled and tested. Found also belt ripped as well. Unit will need new belt to complete repair. AllWater connections were dry at time of service.; ordrng 1 WPW10260319 (belt )"
Near Killeen, TX 76549
Arthur B.
Job Details: 08/06/2019
WASHER WHIRLPOOL CHW9150GW0 Arrived onsite for customer complaint of commercial washer not spinning. Removed back panel and found belt twisted around motor. Corrected issue and tested unit. Unit now works as intended. All water connections were dry at time of service.
Near Austin, TX 78734
Andy
Job Details: 08/06/2019
RANGE KITCHENAID KGST307BWH2 Arrived on site for washer. Customer asked if I could look at range while on site. No gas leaks present at time of service.
Near New Braunfels, TX 78130
Kevin
Job Details: 08/06/2019
OVEN WHIRLPOOL WOD93EC0AS04 "arrived on site and set both ovens to preheat, 11 minutes after pre-is reached attempted to change temperature on top oven. On the third temperature change control panel lost power and reset it self. Spoke with tech line they recommend ordering control panel 7725525563; ordrng 1 W11236887 (CONTROL PANEL)"
Near The Hills, TX 78738
Andy
Job Details: 08/06/2019
REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived on site for refrigerator freezing food in RC. Tested and inspected unit and found 2 12 oz cans that each had about 3 to 5 oz remaining after being opened frozen both placed in front of damper. Found that other items are pushed all the way back against back wall in refrigerator. Tested temperatures on a number of items and most ranged from mid to low 40’s. Called tech line and spoke mark (SR# 7725532888) Made aware of stated issues and what was done, was instructed to instruct customer on item placement. Did as instructed. No repairs are needed at this time."
Near The Hills, TX 78738
Andy
Job Details: 08/06/2019
REFRIGERATOR JENN-AIR JFC2089BEM01
Near New Braunfels, TX 78132
Kevin
Job Details: 08/06/2019
VENTHOOD UNKNOWN UXT5236BDS1
Near Austin, TX 78751
Joseph C.
Job Details: 08/06/2019
DRYER WHIRLPOOL WGD9620HW0 "Arrived on site for “noisy operation” complaint. Inspected unit and found that I will need second tech for call, due to position of unit. Ordering wheel, as well. Office to set return schedule, due to need for second tech. ; ordrng 1 SECONDTECH (SECOND TECH) and 1 WP697772 (blower wheel)"
Near Temple, TX 76504
Arthur B.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived onsite to install new compressor to bottom mount refrigerator from prior tech’s diagnosis. Removed compressor. Installed dye drier, compressor using braising methods. Vacuumed down to -25. Charged unit with 5.0oz of R134a refrigerant. Powered up unit. Found good frost pattern forming on evaporator. Reassembled. No other issues found. No water source connected."
Near Burnet, TX 78611
Jonathan
Job Details: 08/06/2019
DRYER GE GTDP490EDWS "Arrived on site for dryer timer not aligning with selected setting. Inspected unit and work area. Removed timer knob and found timer knob broken internally, common failure with unit and manufacturer has corrected on new knob. Found timer stem rounded out. Contacted office and spoke with EB on coverage, she stated Low’s will cover knob. Removed timer and installed. Installed timer knob and tested. All tested good."
Near Georgetown, TX 78633
Joel G.
Job Details: 08/06/2019
REFRIGERATOR GE GFE29HSDASS Arrived on site to diagnose fridge not cooling . Frz is fine. 62 degs in ff side. Found fan seized. Manually moved fan motor and it came on but bearing inside is faulty and fan motor will need replaced. No leaks detected.; ordrng 1 WR60X26866 (fan dc ff evap)
Near Hutto, TX 78634
Paul
Job Details: 08/06/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for the washer not filling with enough water. Ms had the unit set on deep water wash and showed me how much water the unit was filling with. I did find the unit not filling to the correct level on the wash plate in deep water wash. I checked stored error codes and found none. I ran a calibration cycle and retested the water level in deep water wash without clothes in the unit. The water level came up to the top of the blades on the wash plate. The unit is working as designed now. I went over loading clothes with ms and instructed on piling the clothes on the outside of the basket. There were no water leaks present at the time of service. Call complete.
Near Wimberley, TX 78676
Brandon
Job Details: 08/06/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for customer complaint of unit not working and running the drain pump. Found water valve/housing failed, I replaced housing, unit tested good."
Near Wimberley, TX 78676
Brandon
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer of left side hinge pad being broken, whirlpool sent customer the part, I replaced the pad, unit tested good."
Near Austin, TX 78745
Luis
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for ice bucket issue and no light in freezer. Removed bucket instructed customer on design and recommendations on removing bucket. Found power to freezer led diagnosed failed freezer led,installed a new led module in freezer checked light operation unit working correctly after led module replacement"
Near Austin, TX 78745
Scott
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL WDF320PADD1 "Arrived on site for poor washing . Found some led lights not turning off .cover missing off dispenser . Ran diagnostics found no error codes . Wash motor is very weak and drain motor is making a lot of noise when draining . Will need sumpand motor ,drain pump , control, dispenser . Unable to determine if failures were out out of normal wear and tear . Nonwater leaks detected at time of service . Will need autho; ordrng 1 AUTHO and 1 W10815478 (dispenser)"
Near Austin, TX 78728
Andy
Job Details: 08/06/2019
DRYER WHIRLPOOL WED9470WW1 "Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and found no improvement. Invested and found element is failed as well.
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 arrived on site to repair unit that is not filling with water. Tested unit to find it it did fill with water properly. Found no fault codes stored in diagnostics. After visiting with customer it appears the float switch may have been stuck in the up position. Made sure float and float body are working properly. Removed and re-seated power connection to inlet water solenoid.Contacted manufacturer to make sure we are not missing a pointer or something of that nature. All water connections are dry.SteveSR# 7725526059
Near Austin, TX 78705
Wesley
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site and found frozen water line. Thawed line and advised customer on findings. All checks good. Advised customer on use and care.
Near Austin, TX 78726
James
Job Details: 08/06/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site and tested operation. I found screen burn in on display and customer is having black out issues as well as lines on display randomly. Unit will need new console to repair ; ordrng 1 W11351998 (CONSOLE)
Near Waco, TX 76708
Al
Job Details: 08/06/2019
MICROWAVE WHIRLPOOL WMH76719CZ1 "Arrived to inspect no heat microwave. Confirmed the complaint and removed and replaced the magnetron, capacitor and diode.Reassembled and unit tested as designed.2 minute water cup test and passed.Job complete"
Near Austin, TX 78734
Andy
Job Details: 08/06/2019
WASHER MAYTAG MVWX500XW0 Arrived on site for washer lid lock issues. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for “no ice dispensing” complaint. Inspected unit and found impeller stripped, on motor shaft. Sawed off motor shaft and installed new motor, impeller and spacer. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78717
Lou
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Near Cedar Park, TX 78613
Lou
Job Details: 08/06/2019
WASHER MAYTAG MVWB835DW1 "arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that there was a little bit of water leaking from underneath the unit and running to the left side on the floor. I placed the unit in diagnostics showing no error codes. Tested unit and it operated as designed with no water leaks observed. I tilted the unit back and found gearcase oil on the rotor underneath. There was gearcase oil on the side panels and the drain pump, also. I lifted the top panel and found evidence of a water leak on the bottom side of the water valve housing. I removed and replaced the valve housing and gearcase and calibrated the unit. Retested and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78737
Robert
Job Details: 08/06/2019
MICROWAVE GE JVM1750SP2SS Arrived on job for complaints of code for key pad shorted. Replaced panel and test.
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRFC302ESS00
Near Georgetown, TX 78626
Joel G.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site to diagnose fridge not making ice. Found 2 degs in frz. Found ice maker fill tube completely frozen indicating faulty valve. Will need to replace ice maker kit which includes valve.No leaks detected.; ordrng 1 WPW10715708 (icemaker)
Near Wimberley, TX 78676
Brandon
Job Details: 08/06/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site to replace gearcase, after replacing, unit tested good."
Near Austin, TX 78717
James
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Arrived on site and tested operation. I found that the fresh food compartment at 41 and 43 in crispers. Freezer is at -1. Unit is cooling properly. Customer also concerned with the amount of cold water that comes from dispenser. Instructed customer on the volume of the reservoir and one glass of cold water is normal operation due to size of reservoir. Unit working as designed. Job complete
Near Waco, TX 76705
Al
Job Details: 08/06/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived to inspect washer with cycling issues.Removed and replaced the switch Reassembled and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78703
Wesley
Job Details: 08/06/2019
WASHER MAYTAG MVWC565FW1 Arrived onnsite and found unit drain shorting out all control function if drain activated. Ordering control and latch again due to defective latches and drain. All else checks good. DW ordering actuator. ; ordrng 1 W10876600 (drain pump) and 1 W11162438 (CONTROL) and 1 W11307244 (LATCH)
Near Austin, TX 78750
Andy
Job Details: 08/06/2019
WASHER FRIGIDAIRE FAFS4474LWD Arrived on site for washer leaking water. Tested and inspected unit and found hole in internal drain hose.Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Manchaca, TX 78652
Robert
Job Details: 08/06/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on job for complaints of fan noise. Dropped microwave down from vent box and noise went away then returned microwave to wall and noise came back. The noise is coming from vent box not microwave.
Near Austin, TX 78721
Joseph C.
Job Details: 08/06/2019
WASHER WHIRLPOOL WET4027HW0 "Arrived on site for “broken door latch” complaint. Inspected unit and found F5E2 error code. Removed and replaced latch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78739
Luis
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for water leaking. Removed drawer assembly found bottom of fresh food compartment full of water,found some water under drain pan,tested water dispenser no leaks from valve or filter housing,customer did claim she found ice on cover,diagnosed unit will need updated main control and Evap cover. ; 1 W11167902 (COVER) and 1 W11333076 (CONTROL)"
Near New Braunfels, TX 78130
Kevin
Job Details: 08/06/2019
OVEN KITCHENAID KODC304ESS00 "Arrived on site and replaced thermal fuse and power is restored to oven, set both ovens to pre heat and it is operating normally. Job complete"
Near Georgetown, TX 78628
Joel G.
Job Details: 08/06/2019
ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site to diagnose ice machinenot making ice. Ran diags and all tests passed except for water level. Did notice water pressure was apt less than ideal. Called source spoke w/ Andrew, who recommended replacing parts I already replaced. Informed him that and he says to replace valve since the water level test is timed and not by water level sensor. Per source, ice slab is made by water level in reservoir. I replaced the water valve, water pressure is now a lot better, kept running tests and checked out fine. Customer to monitor unit. No leaks detected. File#7725525612."
Near Waco, TX 76705
Al
Job Details: 08/06/2019
REFRIGERATOR AMANA ASI2575GRB02 Arrived to inspect ice dispenser issues.Confirmed the ice container was defective.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78753
Joseph C.
Job Details: 08/06/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site for “not cleaning clothes and noisy spin” complaint. Inspected unit and found unit performing as designed. Foot missing and causing unbalanced load. Ordering new feet.No leaks detected, at time of service.; ordrng 4 WPW10687506 (leveling leg)s"
Near Austin, TX 78746
Tyler B.
Job Details: 08/06/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site for not turning off and not heat, found timer faulty, replaced timer and operation tested good."
Near Manor, TX 78653
Joseph C.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB02 "Arrived on site for “no ice production” complaint. Inspected unit and found ice chute frozen over. Cleared ice and removed and replaced dual valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Manor, TX 78653
Joseph C.
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL WDT730PAHV0 "Arrived on site for “poor wash performance” complaint. Inspected unit and found low voltage from control. Ordering new control and pump/motor.No leaks detected, at time of service.; ordrng 1 W11085683 (pump&motor) and 1 W11305308 (cntrl-elec)"
Near Salado, TX 76571
Arthur B.
Job Details: 08/06/2019
WASHER LG WT5170HV Arrived onsite for customer complaint of top load washer DOA. Removed control board and installed replacement to test. Found unit came on but immediately shut off. Found replacement control defective. Removed rotor and found clutch connections shorted. Unit will need new clutch and control assembly. All water connections were dry at time of service.
Near Austin, TX 78748
Scott
Job Details: 08/06/2019
RANGE KITCHENAID KEHU309SSS0 Arrived on site for 7-2 error code . Ran diagnostics only error was 7-2 code . Ordering sensor and valve .will need autho . Nonwater leaks detected . Call to set return; ordrng 1 AUTHO and 1 W10111418 (valve-soln) and 1 WP2314271 and 1 WPW10076760 (sensor)
Near Round Rock, TX 78664
Paul
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator not cooling and no display. I voltage out of the main control only to the lights. I replaced the main control and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78737
Robert
Job Details: 08/06/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of noise and not spinning properly. Found hose and wire harness not secured properly causing banging noise. Shocks also make noise and allowing too much movement causing washer to not spin full speed. ; ordrng 4 WPW10261492 (shock absorber)s
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/06/2019
WASHER WHIRLPOOL WFW9151YW00 Removed and replaced failed/locked up drain pump. Operations are all now normal. Water connections are all dry
Near Georgetown, TX 78626
Joel G.
Job Details: 08/06/2019
DISHWASHER GE GDT720SSF0SS "Arrived on site to diagnose dishwasher leaking. Inspector said dishwasher was leaking but inspector may have forced it to leak. I ran unit for a while and drained and reran again and couldn’t get it to leak at all. There aren’t any water track marks, standing water or floor damage indicating a water leak. Unable to get unit to leak but customer to monitor it. May just have been inspector doing something to dishwasher and caused leak. No leaks detected.
Near Burnet, TX 78611
Jonathan
Job Details: 08/06/2019
RANGE KITCHENAID KSGG700ESS "Arrived on site for range front right burner not igniting and bezel glue worn off. Performed diagnostics and tested front burner. Found burner head/ flame spreader wrapped and orifice clogged. Removed orifice and cleared and replaced burner head. Glued bezel to console. Tested all operations, all tested good. Spoke with customer on user care guide."
Near Manchaca, TX 78652
Luis
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRS331FDDM01 "Arrived on site for cooling issue. Found unit stuck in defrost power cycled unit,compressor powered on evaporator frosting up,found evaporator fan not powering on good voltage to fan,diagnosed faulty defrost control and failed evaporator fan motor. Replaced control and fan motor powered unit on fan powered on unit cooling down.
Near Austin, TX 78723
Joseph C.
Job Details: 08/06/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “rinseaid never gets dispensed” complaint. Per my previous diagnosis, removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
Jonathan
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator not cooling. Performed diagnostics mode and tested unit. Found defrost sensor reading opened. Put unit in manual defrost mode and would not advance. Gained access to sensor and measured resistance and found within range. Measured sensor at control and found 3.7 K ohms. Found failed main control. Removed control and installed new. Performed diagnostics mode and found control reading sensor. Please allow 24 to hours for unit to start cooling properly. All tested good, no water leaks present."
Near Georgetown, TX 78633
Joel G.
Job Details: 08/06/2019
COOKTOP KITCHENAID KCGS956ESS02 Arrived on site to install parts I previously ordered. Module wasn’t sent back with. Replaced harness and still same issue with ignitors sparking after they’re on.No leaks detected.; ordrng 1 WPW10475150 (module-spk)
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/06/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 "arrived on site and found customer is still experiencing items freezing in the crisper drawer. Spoke with tech line and enterdiagnostic cycle but control will not go past test seven. Tech line wants control panel, and Yoda board replaced both part numbers given by tech line7725533273; ordrng 1 W10184634 (cntrl-elec) and 1 W10775707 (bracket) and 1 W10785723 (contrl-box)"
Near Austin, TX 78745
Luis
Job Details: 08/06/2019
REFRIGERATOR FRIGIDAIRE FGUS2642LF0 Arrived on site to install parts from prev diagnosis. Installed new icemaker ran icemaker through a cycle water filled icemaker.
Near Leander, TX 78641
James
Job Details: 08/06/2019
DRYER MAYTAG MEDB755DW2 Arrived on site and tested operation. I found unit runs but has no heat. Tested and inspected element and found to be good. Tested fuses and found that the hi limit has failed. I also found very poor air flow through vent in wall and recommended customer having the vent professionally cleaned due to fire hazard. Installed new cut off kit and tested operation. Unit tests good. Job complete
Near Canyon Lake, TX 78132
Kevin
Job Details: 08/06/2019
OVEN JENN-AIR JJW2430DS01 "Down site and inspected oven and found control panel is displaying stuck key error and will not operates. After replacement control panel is operating normally, job complete"
Near New Braunfels, TX 78130
Kevin
Job Details: 08/06/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site and found no power showing on oven, inspected breaker and found it is on. Found oven is not completely installed, pigtail is loose and does not have a plug head. Outlet for oven is through a cabinet and above and in wall microwave. Explained to builder That this makes the oven inaccessible and is considered incorrect installation. After builder reinstalled oven found preheat temperature is correct. Any further repair will require oven to be uninstalled before technician arrives because of installation. Reported installation to techline."
Near Cedar Park, TX 78613
Lou
Job Details: 08/06/2019
DISHWASHER KITCHENAID KDTE334GPS0 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit is leaking from the left front corner. I placed the unit in diagnostics showing no error codes. Unit operated as designed with no water leaks. I removed the outer door panel and found the bottom sound insulator was pushed down into the reservoir at the bottom of the door and soaking up water as the unit operated. In doing this, the insulation was dripping water onto the floor. I adjusted the insulator to where it did not sit in the reservoir. Also found that the left door cable was broken. Using a cable from my van stock (part #8194001) I removed and replace the cable and tested the door. It now opens as designed. Leveled the unit and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78759
James
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site and tested operation. I found the fresh food section at 38 and the freezer at 8 degrees. Customer stated the unit will warm up and then cool back down. Tested thermistors and inspected for dye. I found no dye on the freezer evaporator or fresh food evaporator. Inspected compressor area and condenser and found no dye. Called tech line and spoke to TJ #7725131972. Unit is operating properly and making ice. There May have been a circumstance that caused temps to rise which have now resolved itself. Job complete
Near Pflugerville, TX 78660
Paul
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for the dishwasher not cleaning the dishes. I found an F4E3 & F7E1 stored error codes. I found the pump not running with 116VAC to it. I replaced the pump and motor. I tested the unit and found it working as designed. Call complete.
Near Austin, TX 78704
Wesley
Job Details: 08/06/2019
RANGE WHIRLPOOL SVE47100B
Near Kyle, TX 78640
Robert
Job Details: 08/06/2019
COOKTOP GE JGP328WEJ1WW Arrived on job for complaints of front burner not working. Found harness damaged and three screws. Need right front ORIFFS holder part not listed from normal supplier. ; ordrng 1 CNOTE (NEED ORIFFS HOLDER RF) and 3 WB01T10049 (range screw 6-32 mch)s and 1 WB03T10219 (knob & clip asm) and 1 WB18T10339 (harness switch)
Near Hutto, TX 78634
Paul
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the door but the UI got damaged trying to remove it. The UI will need to be replaced. Ordering W11314429 PANEL-UI. ordrng 1 W11314429 (PANEL-UI)
Near Austin, TX 78703
Wesley
Job Details: 08/06/2019
DISHWASHER WHIRLPOOL KDTM404ESS Arrived on site and replaced dented door panel. All checks good.
Near Lakeway, TX 78734
Andy
Job Details: 08/06/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Canyon Lake, TX 78132
Brandon
Job Details: 08/06/2019
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site for customer complaint of unit leaking water, and filter cap being broken, found multiple leaks, coming from ice maker and ice door motor. Ordering ice door motor, ice door, cap for filter, and ice maker. ; ordrng 1 W10504458 (door-chute) and 1 W10790819 (icemaker) and 1 W11238395 (CAP)"
Near Austin, TX 78748
Scott
Job Details: 08/06/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for left burners . Found igniter was sparking on base not burner cap. Replaced burner head with igniter . Burner is now lighting a normal . Job complete . NO gas leaks detected at time of service , job complete ."
Near Leander, TX 78641
Jonathan
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for refrigerator not cooling in RC. Inspected unit and work area. Found major ice buildup on RC evaporator. Performed diagnostics mode and tested RC evaporator fan and sensor. Found fan working and thermistor opened. Will need to replace thermistor assembly to repair. ; ordrng 1 WPW10277799 (THERMISTOR ASSEMBLY )"
Near Austin, TX 78744
Scott
Job Details: 08/06/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer not starting . Found drain pump just running . Ran diagnostics no error codes . Unit completed test wash , no issues . No water leaks detected . Job complete"
Near Georgetown, TX 78626
Joel G.
Job Details: 08/06/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site to diagnose bin seized. Found ice bin faulty and needing replaced. Replaced and now dispenses ice just fine. No leaks detected.
Near Bertram, TX 78605
Jonathan
Job Details: 08/06/2019
COOKTOP WHIRLPOOL WFC150M0EB1 "Arrived on site for range having error code F3-E1. Performed diagnostics mode and found on oven temperature not reading temperature in test mode. Gained access to control and sensor. Found metal connector for temperature sensor not pushed through plastic connector. Corrected connection and measured ohms at control, found opened. Measured at sensor and found opened. Replaced sensor and measured ohms at control and found within range. Powered unit and put in bake mode at 350°. All tested good."
Near Manor, TX 78653
Joseph C.
Job Details: 08/06/2019
RANGE WHIRLPOOL WFC130M0AB0 "Arrived on site for “sparking from rear” complaint. Inspected unit and found left rear infinite switch had blown, due to faulty element. Will need to remove and replace left rear element and infinite switch. Needs authorization. Will return for repairs when authorization is received.
Near Leander, TX 78641
Lou
Job Details: 08/06/2019
COMPACTOR KITCHENAID KTTS505ESS0 "arrived on site to inspect compactor door not latching. Upon further inspection, I removed the door/basket and found a large amount of trash debris in the back keeping the door from not closing securely. I removed the debris and put the door/basket in place and the it close securely. Tested the unit and at the end of compacting, the door would not open. I pressed the start button again and after compacting, the door opened. I found that the solid compact switch was turned on which was keeping the cam down. I turned the switch off and tested and it operated as designed. I advised the customer of my findings.Using my vacuum, I cleaned the remaining trash form the unit. Job completed."
Near Austin, TX 78701
Wesley
Job Details: 08/06/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and replaced damper. All checks good. Unit is now operating as designed. Advised customer on use and care.