Service History 695 - Appliance Express

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, TX 78758

Scott

Job Details: 12/16/2021

"Arrived on site for dispenser not shutting . Found latch broken . Replaced dispenser , ran diagnostics with door off . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Buda, TX 78610

Andrey

Job Details: 12/16/2021

"Arrived on site to test unit for ice not dispensing, tested unit found auger not receiving voltage, upon further inspection found, broken wires on freezer door harness, will need a FC door, since patch to fix broken wires is not available, contacted N E W warranty to get authorization, door was approved ; ordrng 1 LW11037733 (Freezer door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Copperas Cove, TX 76522

Job Details: 12/16/2021

Arrived on site to install previously ordered Solenoid assembly. Removed and replaced the the part and unit tested as designed. Job Complete

We serviced a

WHIRLPOOL MICROWAVE

Model KHMS2056SSS4

Near Lakeway, TX 78734

Leonardo

Job Details: 12/16/2021

We serviced a

GE MICROWAVE

Model PEB7226DF1BB

Near Austin, TX 78717

Justin

Job Details: 12/16/2021

"Arrived on site for a microwave with the door not opening/closing properly. Upon arrival the door was closed, and the lights in the unit were on. Also, the push button was not functioning to open the door. Upon further inspection I found the latches on the door no longer clicked, and were not latching into the switch assembly. I found the door needing to be replaced. I gained access to inside the unit and verified the switches ohmd out fine. They did, and I found no damage to the switch assembly.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW1

Near Taylor, TX 76574

Jimmy J.

Job Details: 12/16/2021

Arrived on site for STILL NOT SPINNING THE CLOTHES OUT--JUST KEEPS GETTING STUCK IN CYCLE. Inspected actuator and its still engaged into cam as designed. Placed in diagnostics and found low fill error code. Only error code displayed. Cleared error code. Inspected cold valve side and hot valve side and noticed hot water was turned off. Customer explained all other cycles will spin except heavy duty and bulky. Found debris in cold water valve filter. Used water to clean it out as well as blowing into the cold filter valve to release the dirt and debris inside. Reached out to sr techs and they were able to locate the wash cycle diagram and it showed that both heavy duty and bulky cycles use warm and hot water. This would be the reason the washer cuts off and never spins. Once the cycle calls for warm or hot water and it doesnt sense it coming out the washer shuts off. Job completed.

We serviced a

KITCHENAID OVEN

Model KEBC107KSS03

Near Dripping Springs, TX 78620

Tyler L

Job Details: 12/16/2021

Arrived on site for complaints of no heat. Found TOD fuse with no continuity. Installed new fuse and tested unit. Preheated oven to 350. Temperature reading is correct and oven now functioning as designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Austin, TX 78759

Scott

Job Details: 12/16/2021

Arrived on site for door gasket cracking . Right side gasket is separated and cracked . Replaced gasket . Left gasket in normal condition. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV02

Near Georgetown, TX 78626

Tommy

Job Details: 12/16/2021

"Arrived onsite for ice maker intermittently making ice and chute frosting. Upon arrival found unit ice bin gasket separating, seal loose and not holding and separated appearing weak. Ordering all three to be replaced at once.; ordrng 1 WPW10287601 (Seal) and 1 W11185686 (Ice container)"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Del Valle, TX 78617

Robert

Job Details: 12/16/2021

Arrived on call for complaint that button fell. Found the control was not secure in console. Reposition the control to correct position and test. No leaks detected at time of service.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW1

Near Del Valle, TX 78617

Robert

Job Details: 12/16/2021

Arrived on call for complaint of leak. Found the dispenser port blocked. Removed the blockage and the water return to its normal path. No additional leaks detected.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV06

Near Round Rock, TX 78665

David Z

Job Details: 12/16/2021

"Arrived on site to diagnose refrigerator leaking water from under the unit. Customer said this happens roughly every other day. Removed rear panel and found drain tube was not attached from factory, it was just sitting in the drain tray. Reattached drain tube properly. I could not tell if the drain tray was cracked or not, did not appear to be. If customer calls back we will need to replace the drain tray (2 man job). Unit is working as designed at this time. Call complete."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Austin, TX 78749

Kevin

Job Details: 12/16/2021

Arrived on site and inspected washer and found valve housing is leaking ; ordrng 1 W11172234 (Housing)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Georgetown, TX 78633

Jonathan S

Job Details: 12/16/2021

"Arrived on site for washer lid not locking. Ins unit and work area. Performed diagnostics mode and checked fault codes. Found F3-E2 inlet thermistor, F5-E2 lid lock and F6-E2 miscommunications between ACU and UI. Performed component activation and found mechanical failure with lid lock. Found control responsive with UI. Measured thermistor resistance and found within range. Checked incoming water hoses to washer and found correct. Inspected door lock and checked to make sure screws are tight. Not able to identify mechanical failure. Tested all other operations in automatic test mode and found unit working as designed. No water leaks detected during service.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Burnet, TX 78611

David S

Job Details: 12/16/2021

"Arrived on site to install previous diagnose parts, I spoke to the home builder and found out the house has closed and the did a walk through with the home owner and found no issues with the range. No parts installed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Buda, TX 78610

Tyler L

Job Details: 12/16/2021

"Arrived on site for install of previously diagnosed part. Installed new sump and motor assembly. Tested unit by running factory diagnostics. Unit passed all tests, functioning as designed. No water leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Austin, TX 78724

Robert

Job Details: 12/16/2021

Arrived on call for complaint of not making ice. Found bin full of ice. Customer said the issue is the door is not sealed and I will not dispense ice. Gasket not sealed properly heated gasket to properly seal. Test dispenser and found the motor has 120v but not working will need motor to complete. ; ordrng 1 WPW10317991 (Motor)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Hutto, TX 78634

Jimmy J.

Job Details: 12/16/2021

Placed in diagnostics and F7E6 motor fault. This was the only error code. Checked actuator and actuator arm was not engaged into the splutch. Removed actuator and installed new actuator. Tested washer and motor is agitating as designed. Cleared error code. Job completed."

We serviced a

WHIRLPOOL COOKTOP

Model WFE515S0JS0

Near Temple, TX 76502

Jonathan M

Job Details: 12/16/2021

Arrived on site for arrange that is getting too hot on the right front burner. The customer advised there may be nothing wrong with her unit but when she was cooking some thing it seem to overheat. Tested the unit on a medium setting and the unit ran as designed by cycling on and off. Ran through a medium high heat cycle and the unit cycled on and off as well. Ran unit through high heat cycle and the unit stayed on. I did advise the customer that this unit will cycle on and off and that she just needs to adjust her burner in order to cook her food properly. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Bastrop, TX 78602

Matthew

Job Details: 12/16/2021

"Arrived onsite for unit not going into final spin. Tested unit and unit would not go into spin mode. Ran diagnostics test and there were no codes. Ran auto test, unit would complete wash cycle but would not go into spin cycle. Called tech line and tech assisted checking all components with ohm test. All components tested good. Tech suggested to replacing control board. SR#7732508925 .Replaced control board and tested unit. Ran an auto test and unit now spins. Unit is functioning correctly. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ05

Near Georgetown, TX 78628

Jonathan S

Job Details: 12/16/2021

Arrived on site for microwave powering off when using the toaster on a different outlet. Informed customer that microwave needs to be on a dedicated circuit breaker. Tested outlet polarity and found correct. Tested microwave operation and all tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS04

Near Dripping Springs, TX 78620

Tyler L

Job Details: 12/16/2021

"Arrived on site to inspect noise issue. Found unit not level, so I made it level. Customer states the noise is constant and sounds like loud tapping. Could not induce the sound after running all fan tests in service mode. Found temperature in RC and FC to be good. Called techline and spoke to Drew Leeland SR# 7732510467. Advised customer to monitor and if it continues try and get a video. Job complete"

We serviced a

WHIRLPOOL WASHER

Model MHW5500FC0

Near Austin, TX 78739

Kevin

Job Details: 12/16/2021

"Arrived on site and inspected washer and found control panel is not responding. When water is initially plugged in interior light comes on and flickers for a minute before turning off. Inspected control board and found green LED is not lit. job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ1

Near Elgin, TX 78621

Matthew

Job Details: 12/16/2021

Arrived onsite for glass top with scratches on surface. On arrival inspected the cooktop and found scratches on cooktop surface in several areas.Job complete

We serviced a

WHIRLPOOL FREEZER

Model WRS325FDAB06

Near Austin, TX 78745

Kevin

Job Details: 12/16/2021

"Arrived on site and inspected refrigerator and found freezer light is out fresh food light is working properly. Replaced freezer light and they are now both working properly. Took one picture of both lights on, job complete"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Austin, TX 78727

Justin

Job Details: 12/16/2021

Arrived on site for a washing machine not agitating. Upon further inspection I found the shifter popped off of the cam. Per service pointer W11531483 I replaced the shifter. I then put the unit into diagnostics mode and tested the unit. The unit is now shifting and working as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Georgetown, TX 78626

Tommy

Job Details: 12/16/2021

"Arrived onsite for range not browning evenly. Upon arrival found unit is heating as designed but needed to be calibrated, preformed heat test at 350 and calibrated, showed customer how to adjust as well. Job Completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Austin, TX 78745

Kevin

Job Details: 12/16/2021

arrived on site and inspected refrigerator and found no ice production. Attempted to cycle Icemaker and it would not run. Replaced icemaker and cycled immediately and filled with water, job complete"

We serviced a

WHIRLPOOL COOKTOP

Model Wcg97us0ds00

Near Round Rock, TX 78665

Wesley

Job Details: 12/16/2021

Arrived onsite for center burner not sparking. Tested unit and restored function.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Kingsland, TX 78639

David S

Job Details: 12/16/2021

"Arrived on site for fridge not cooling. I inspected the unit and work area. I found the unit not plugged in. I plugged the unit in and found the compressor not coming on. I gained access to the control. i found good voltage being sent to the compressor. I tested the thermistors from the control. I found the fc evaporator thermistor open. I gained access to the fc evaporator and found the thermistor taped and zip tied in place. I called techline and spoke too Joel I received sr# 7732507017.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Cedar Park, TX 78613

David Z

Job Details: 12/16/2021

Arrived on site to follow up on washer that had stopped draining after 2 full loads. Ran unit in diagnostic mode and could not trigger pump again. Checked wiring and found good. Measured voltage at control and found it was dropping and not holding steady at 120v. Control damaged in box and needs to be reordered. Office to schedule when we have control. Returning tech please replace control and harness! ; ordrng 1 W11556728 (Control)

We serviced a

GE WASHER

Model GTW460ASJ7WW

Near Austin, TX 78726

Justin

Job Details: 12/16/2021

"Arrived on site to install previously diagnosed parts. I installed the new valve and tested the unit. I found it still leaking. Upon further inspection I found it leaking from the valve thermistor area. I found that the valve thermistor was missing its o-ring, therefore it could not seal the water in when pushed into the valve. I am ordering the thermistor. I only installed one valve and will be returning the other. The office will need to reschedule. ; ordrng 1 WH04X29448 (Valve Thermistor)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Elgin, TX 78621

Matthew

Job Details: 12/16/2021

Arrived on site for unit lid not unlocking and unit not operating. Tested unit and found F0E4 high water temperature on rinse cycle.Found lid switch loose. Due to machine washing unbalanced. Secured lid switch and lid lock operates correctly. Also found supply water is not connected properly. Advised customer to have a plumber switch the cold and hot water supply connections (the blue and red knobs are not correctly installed). Ran unit through auto test to ensure all components are functioning correctly. unit operates correctly. No leaks present at this time.Job complete

We serviced a

KENMORE REFRIGERATOR

Model 106.5929299

Near Georgetown, TX 78626

Tommy

Job Details: 12/16/2021

"Arrived onsite for refrigerator ice maker having metal piece fell off. Upon arrival found unit bracket had fallen. Reinstalled and tested unit is now operating as designed. Job Completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Spicewood, TX 78669

Luis

Job Details: 12/16/2021

"Arrived on site for deli drawer control issues and not dispensing ice. Diagnosed a defective deli control,pin broken in control and defective motor and shaft ordering a new deli door,motor,shaft and control ; ordrng 1 W10815668 (Deli door) and 1 W10822606 (Auger motor) and 1 W11509548 (Shaft), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXQ02

Near Austin, TX 78727

Justin

Job Details: 12/16/2021

"Arrived on site for a refrigerator intermittently leaking from the bottom. Upon further inspection I found the bottom of the freezer compartment had a big sheet of ice on it. Due to this and the service pointer W10632338E I gained access to the drain tube in the back of the unit. I removed the duck bill and found it clogged. I fixed the bill and opened the hole more. I informed the customer that this was the cause of the leak, and that the defrost water had nowhere to go. This allowed the water to build up until it began leaking out of the front. I advised the customer on keeping the unit off for at least 72 hours to completely thaw out Call complete."

We serviced a

GE MICROWAVE

Model JVM1640SJ03

Near Austin, TX 78732

Justin

Job Details: 12/16/2021

"Arrived on site for a microwave not heating. Upon arrival the customer stated the unit would heat, but just took longer than his last unit to heat. I tested the unit with a microwaveable glass of water while checking watts, voltage, and amperage to the unit. I found a steady 1600 watts and 120VAC. I found the unit hearing as designed. then gained access to inside the unit and found everything in good shape. I informed the customer that the unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW

Near Georgetown, TX 78628

Jonathan S

Job Details: 12/16/2021

"On site for washer not dispensing soap. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill. Performed manual test mode and tested water valve operation. Found cold water not getting through valve. Removed water line to unit and tested and found good pressure. Found failed inlet valve. Removed valve and installed new. Tested operation and monitored for possible water leaks. All tested good, no water leaks detected during service. Spoke with customer on service performed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Briarcliff, TX 78669

Leonardo

Job Details: 12/16/2021

Arrived on site to test unit for unit leaking from valve. Found water line crossed threat on valve. Replaced valve test unit and unit test good no leaks present at this time. Also found kick plate missing retainers for kick plate. Will order new retainers office to reschedule ; ordrng 2 WPW10503548 (Retainer)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHS0

Near Austin, TX 78758

Scott

Job Details: 12/16/2021

"Arrived on site , replaced door panel . No water leaks detected at time of service. Job complete"

We serviced a

JENN-AIR DISHWASHER

Model JDB9000CWS3

Near Austin, TX 78704

Jacob

Job Details: 12/16/2021

Arrived onsite for the left track broken. Looked the top rack and did see that the left side had broken off. Replaced both tracks. No issues at this time. Job complete

We serviced a

GE DISHWASHER

Model DDT700SSN2SS

Near Cedar Creek, TX 78612

Matthew

Job Details: 12/16/2021

"Arrived on site for unit not draining and not completing a cycle. According to customer, we were the second company out due to the issue not being resolved. Upon arrival put unit in diagnostics and found no error codes. There was standing water in the tub. Canceled cycle to drain and unit did drain completely. Ran test and unit did Fill, wash motor did energize and unit was draining as designed. customer stated unit would shut off mid-cycle. she would cancel cycle and start again but it would stop on its own mid cycle. spoke to SW and possible Turbidity sensor error not allowing cycle to complete. Ordering sensor and returning with control. Office to reschedule ; ordrng 1 WD21X22830 (Sensor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Briarcliff, TX 78669

Luis

Job Details: 12/16/2021

"Arrived on site for weak water flow. Installed bypass good flow diagnosed a defective filter head,replaced defective filter head,turned on water source checked tubing and connections no leaks,tested water dispenser good water flow.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Andice, TX 78628

Lou

Job Details: 12/16/2021

"Arrived on site to install previously diagnosed and ordered parts. Due to the dual valve making valve chatter when calling for water at the dispenser, I removed and replaced the dual valve and water line from dual valve to hinge and tested. Unit is operating as designed. I demonstrated for the customer and they were good with the repair. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Manchaca, TX 78652

Luis

Job Details: 12/16/2021

Arrived on site. Replaced defective heater harness.

We serviced a

WHIRLPOOL VENTHOOD

Model WVU17UC0JS0

Near Cedar Park, TX 78613

David Z

Job Details: 12/16/2021

Arrived on site to install fan and motor assy to resolve bad fan blade and motor. Installed new assy and retested. Verified unit working as designed. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ06

Near Leander, TX 78641

Cliff

Job Details: 12/16/2021

Arrived on site to diagnose a microwave that is sparking when in use. Found diode cracked causing sparking. Replaced diode and tested unit. All is working properly at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Del Valle, TX 78617

Robert

Job Details: 12/16/2021

Arrived on call for complaint of oil smell. Ran diagnostics and all functions pass. No smell detected at time of service.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS01

Near Leander, TX 78641

Kimo

Job Details: 12/15/2021

Arrived onsite for oven with partial display. Performed over the air update and found that the unit is now operating as designed. Job complete.

We serviced a

MAYTAG OVEN

Model MMW9730AS01

Near Bastrop, TX 78602

Scott

Job Details: 12/15/2021

Arrived on site for oven hitting preheat then losing heating after . Ran diagnostics got 4-4 error code sensor error . Cleared error .Ran auto component test . All passed test . Ran preheat . Avg temp 340. Adjusted 10 . Reran preheat . Temp ranges didnt change . Found oven sensor ohm out of range . Ordering sensor . Call to set return ; ordrng 1 7430P043-60 (Temp prob)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Cedar Park, TX 78613

David S

Job Details: 12/15/2021

Arrived on site for washer shaking. I inspected the unit and work area. I found no fault codes in diagnostics. I put the unit through a spin cycle and found the cabinet shaking. I releveled the cabinet. I gained access to the gear case and found the slide and clutch have been grinding into one another. I am ordering a clutch and returning with a gearcase and slider to complete the repair. The office will reschedule when we have eta on the parts.; ordrng 1 W10754448 (Clutch)

We serviced a

WHIRLPOOL WASHER

Model MVW6230HC0

Near Waco, TX 76705

Jonathan M

Job Details: 12/15/2021

"Arrived on site for a washing machine that wont start cycles. Inspected unit and work area. Confirm the customers complaint by running a load on a normal wash and found the unit would say that it started but would not spin or fail. Ran into diagnostics and found an F3 E3 (inlet water temperature fault), F7 E4 (basket re-engagement failure), and F0 E3 (overload) error codes. I attempted to run the unit in manual agitation and spin testing through diagnostics. Neither would work. Spoke to CS and was advised to replace the shifter due to the unit potentially not recognizing its in spanner agitation. Replaced the shifter and the unit began to work as designed. Had the customer test the unit with a load and the unit ran as designed twice in two different wash cycles. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Dripping Springs, TX 78620

Kevin

Job Details: 12/15/2021

"Arrived on site and found Icemaker fill tube is frozen took one picture. Cleared it with steamer and ran Icemaker harvest and fill in diagnostic and both work. If issue continues a new freezer door will be needed. job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Austin, TX 78723

Robert

Job Details: 12/15/2021

Arrived on call for complaint of no power. Found loose connection at power box. Reconnect the power supply and test dishwasher. No leaks detected at time of service.

We serviced a

WHIRLPOOL MICROWAVE

Model MH1150XMB1

Near Round Rock, TX 78665

Jimmy J.

Job Details: 12/15/2021

Arrived on site for TAKES A LONG TO HEAT ANYTHING - HANDLE IS BROKEN CANT OPEN IT. Found door handle missing and large crack in the fascia and side. When opening the door by hand the entire door separates. Spoke to Drew with tech line and explained my findings. R 7732499912; ordrng 1 Needs (Reporting)

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Georgetown, TX 78626

Jonathan S

Job Details: 12/15/2021

"Arrived on site for range with error code F0-E1. Inspected unit and work area. Performed diagnostics mode and tested operation. Verified failure and found according to,tech sheet control needs to be replaced. Found no eta available on control. Office to schedule return when ETA is available on part. ; ordrng 1 W11256088 (Control) and 1 Officetoschedulereturn (No eta on part)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near New Braunfels, TX 78132

Andrew

Job Details: 12/15/2021

Arrived on site to test unit for not cooling. No service provided so no fee collected. Job complete.

We serviced a

WHIRLPOOL OVEN

Model RBD305PDB4

Near Austin, TX 78730

Matthew

Job Details: 12/15/2021

Arrived onsite for unit not turning on. Inspected unit. Had 240 coming in. Found blown fuse. Need to replace the fuse. Replaced fuse and tested unit. Fans and Elements functions as designed. Preheated both top and bottom ovens to 350. Unit operates correctly. Job complete

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near New Braunfels, TX 78130

Noah D

Job Details: 12/15/2021

"Arrived on site to inspect unit for not spinning normally, upon inspection found the unit did spin but the back right leg was low. Leveled unit and spun. Complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near San Marcos, TX 78666

Tyler L

Job Details: 12/15/2021

Arrived on site for install of previously diagnosed part. Installed new blower fan and tested unit. Unit tested good. Fan now operating on both high and low. Tested microwave with cup of water and it heated correctly. Job complete.

We serviced a

MAYTAG DRYER

Model MED8630HC0

Near Blanco, TX 78606

Andrey

Job Details: 12/15/2021

"Arrived on site to test unit for loud sound from dryer, tested unit found dryer vent on the exterior completely block with 0 air flow, removed metal net sealing the exterior vent, exposed blower wheel and discovered large chunks of lint lodged in fins, removed lint, tested unit, unit running as designed job complete"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Waco, TX 76708

Jonathan M

Job Details: 12/15/2021

"Arrived on site for a refrigerator thats not cooling. Inspected unit and work area. The customer advised that the unit had been cooling the freezer section but not the refrigerator section for a while. However, he advised that the unit hasnt stopped cooling the freezer section as well. Found evidence of a defrost issue in his freezer section. Ran the unit through diagnostics and found that the heater would not turn on. Check voltage going to the plug and found proper voltage. Unit will need a new evaporator harness, control, and thermistor. Ordering parts and the office will need to contact the customer to reschedule due to out of stock and PSP items.; ordrng 1 W11546681 (Evap fan Harness) and 1 W11541364 (Control) and 1 W11546610 (Heater)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW03

Near Robinson, TX 76706

Jonathan M

Job Details: 12/15/2021

"Arrived on site for refrigerator that wont turn the light on. Inspected unit and work area. The customer advised that because of the frosting issue inside her freezer prior to the door being put on, the door switch does not seem to work even though theyve tried to flicker it on and off several times. Confirm the customers complaint and unit will need new door switch.

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HS01

Near Austin, TX 78728

David Z

Job Details: 12/15/2021

"Arrived on site to diagnose cooktop with cooktop on light out. Customer also said the front right burner is not centered. Front burner looks centered, but I will adjust it with customer present again. The light out on the cooktop is part of the main harness. Ordering harness to resolve. Office to schedule when we have harness. ; ordrng 1 W11111805 (Main Harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Manor, TX 78653

Matthew

Job Details: 12/15/2021

Arrived onsite for unit not washing dishes properly. Did diagnostics test and found no error codes. Ran unit through test cycle and all components operate correctly. Inspected the filter and spray arms and found blockage in several ports of both upper and lower spray arms. Also found the filter needed to be cleaned. Instructed customer to clean unit with dishwasher cleaner from time to time. Customer will clean filter and remove debris from spray arms and call us back if she wants to proceed.

We serviced a

KITCHENAID RANGE

Model KGRA806PSS02

Near Austin, TX 78745

Robert

Job Details: 12/15/2021

Arrived on call for complaint of gas leak. The customer has multiple leaks in plumbing that need to be addressed before testing the range. Customer will call back once the gas is restored to the shut off valve of the range. ; saved tckt

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HB0

Near Leander, TX 78641

Tommy

Job Details: 12/15/2021

Arrived onsite for unit microwave top being dented. Upon arrival found unit wrapper top right side dented. Ordering to return with wrapper. ; saved tckt

We serviced a

FRIGIDAIRE FREEZER

Model FFU20F9GW3

Near Hutto, TX 78634

Jimmy J.

Job Details: 12/15/2021

"Arrived on site for TEMP/ALARM LIGHT HAS BEEN ON FOR A FEW DAYS AND WILL NOT GO OFF. CHECKED SEAL AND ALL SEEMS FINE>. Took temp and its at 25. Meat inside has barely any frost over it. Gained access to the evaporator and found drain had a sheet of ice formed over the top. Used steamer to remove ice and cleared drain. Found frost pattern only accumulating in the top left corner showing sealed system failure. Freezer will need an exchanger, compressor, evaporator and drier to repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Austin, TX 78746

Luis

Job Details: 12/15/2021

Arrived on site found new door damaged at upper corner ordering another freezer door ; ordrng 1 W11395866 (Freezer door)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHK2336TF0

Near Georgetown, TX 78628

Jonathan S

Job Details: 12/15/2021

"Arrived on site for refrigerator not dispensing water. Ins unit and work area. Verified failure removed water filter and reinserted. Tested dispenser operation and found no change. Pushed in water filter while dispensing water and found either bad filter or filter manifold. Customer stated that is the 2nd water filter and bought at separate times. Will need to replace filter manifold.Removed failed manifold and installed new assembled unit and tested dispenser operation. Observed inlet valve while customer dispensed water. All tested good, no water leaks detected during service.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Austin, TX 78731

Matthew

Job Details: 12/15/2021

Arrived onsite to install previously diagnosed parts. Ran the unit through diagnostics test and test mode to duplicate the issue. Found no error code could not duplicate the issue with the unit not spinning. Found that the customer is using a highly concentrated detergent. Advised the maintenance department that too much detergent could lead to unit failure and not reaching full RPM. 2-3 table spoons of detergent are sufficient. Tested the unit by filling unit with water and running a drain and spin cycle with towel. Unit drained and spun at correct rpm. Ran quick wash to clear out detergent deposits. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL OVEN

Model WGG555S0BS01

Near Austin, TX 78717

David S

Job Details: 12/15/2021

"Arrived on site for top oven on the range not heating. I inspected the unit and work area. I put the unit into a bake and found the igniter not heating up. I tested voltage to the igniter and found 120 vac. I quoted the customer for the bake igniter. Part $121.45 service and labor $214.75 p,us tax. The customer agreed. I am ordering the bake igniter and reschedule ; ordrng 1 WP7432P143-60 (Bake igniter)"

We serviced a

WHIRLPOOL Range

Model n/a

Near Leander, TX 78641

Kimo

Job Details: 12/15/2021

Arrived onsite for range with broken knob. Ordering knob.wpw10339442; ordrng 1 WPW10339442 (Knob)

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Round Rock, TX 78681

David S

Job Details: 12/15/2021

Arrived on site for dryer lint trap being broken. I inspected the unit and work area. I found the housing panels broken. I quoted the customer for the lint assembly. I replaced the assembly. I tested the unit and it is working as designed.

We serviced a

WHIRLPOOL OVEN

Model GBS277PDS3

Near Austin, TX 78746

Justin

Job Details: 12/15/2021

Arrived on site for a wall oven not reaching the correct temperatures. Upon arrival the customer stated that the unit when set at 350?F would stick around 325?F. I preheat the unit and took the average temp. I found it to be 320?F. This indicates a faulty sensor not reading the correct temperature.I am ordering the sensor and returning with the bake element just in case. We will install the sensor first and test it. Office to reschedule.; ordrng 1 WP4451665 (Temperature Sensor)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Killeen, TX 76541

Job Details: 12/15/2021

Arrived to inspect washer not working. Confirmed the complaint and found the latch was defective causing the malfunction. Removed and replaced the latch and unit tested properly without any issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS00

Near Austin, TX 78757

Luis

Job Details: 12/15/2021

"Arrived on site for weak water flow,installed bypass same issue,removed unit from enclosure found a kinked line,removed kink in line tested water pressure good."

We serviced a

JENN-AIR OVEN

Model JJW2430DS01

Near Austin, TX 78704

Jacob

Job Details: 12/15/2021

Arrived onsite for the console having a stuck error key. Customer is sure that is the reason with the unit. Replaced the console. Got unit to start and error did not come back. No issues at this time. Job complete

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Austin, TX 78738

Leonardo

Job Details: 12/15/2021

Arrived on site to replace control board and sensor. Replaced both parts test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Georgetown, TX 78633

Jonathan S

Job Details: 12/15/2021

"Arrived on site for washer not dispensing soap through load and go. Inspected unit and work area. Performed diagnostics mode and checked fault codes, no faults. Performed activation test mode and activated pump. Found unit working as designed. No water leaks detected during service. Found customer had unit set to highest concentration level. Spoke with customer on user guide a customer agreed that unit is working."

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXRE00

Near Canyon Lake, TX 78133

Andrew

Job Details: 12/15/2021

"Arrived on site to test unit for lights now working. Found right side center and both top RC module and right FC module bad. Replaced modules, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Seguin, TX 78155

Noah D

Job Details: 12/15/2021

"Arrived on site to inspect unit for not closing normally causing issues. Upon inspection found the left side of lid cracked, replaced lid and tested. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Leander, TX 78641

Tommy

Job Details: 12/15/2021

Arrived onsite for refrigerator making loud noise when dispensing. Upon arrival found unit chattering due to water pressure. Adjusted in back and unit is now operating as designed. Found construction in area likely messed with pressure.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Blanco, TX 78606

Andrey

Job Details: 12/15/2021

"Arrived on site to replace previously diagnosed LED control board, replaced board, all functions of lights returned, water line was not tight enough and was leaking, tightened line

We serviced a

GE DISHWASHER

Model ZDT975SPJ0SS

Near Blanco, TX 78606

Andrey

Job Details: 12/15/2021

"Arrived on site to replace previously diagnosed sensor, tested unit found UI unresponsive, and green LED light flashing , called office to diagnose further, found unit had reversed polarity that couldve contributed to issue currently present, found shorted drain pump and all attempts to get control to respond failed, will need new drain pump, control board, replaced ordrng 1 WD26X25103 (Drain pump) and 1 WD35X10382 (Clamps)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near San Marcos, TX 78666

Jacob

Job Details: 12/15/2021

"Arrived onsite for the console not responding very well when touching the panel. Looked at the unit and tried to hit the buttons and the response was lacking. Replaced the console. Tested the unit and unit was responding better. Did let the customer know to put the unit on WiFi to allow the unit to update when it needs to, to possess help with performance issues. No other issues at this time. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Canyon Lake, TX 78133

Andrew

Job Details: 12/15/2021

Arrived on site to test unit for light in RC and FC. It working. Found bad FC led module. Replaced module and lights working as designed. Verified voltage correct at board. Spoke with NEW warranty and just recommended replacing module. Found water line to wall valve was extremely loose and trickling. Advised customer of issue. Tightened water line and no longer leaking. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Pflugerville, TX 78660

Wesley

Job Details: 12/15/2021

Arrived onsite and retested unit for not always spinning out the clothes. Off balder error code. Tested base functions and calibrated. All checks good. Advised customer on self protective programming that will skip the hi speed spin if an off balance load is detected. Advised customer on counter measures and loading. Unit is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Austin, TX 78717

David S

Job Details: 12/15/2021

"Arrived on site for washer not powering on. I inspected the unit and work area. I found the door locked and full of clothes. I unlocked the washer door. I found good voltage from the wall at the control but the control not sending voltage out. I checked the door latch, repump, drain pump, heater, rotor stator, checked good and in range.

We serviced a

MAYTAG RANGE

Model MES5770AAB

Near Austin, TX 78733

Justin

Job Details: 12/15/2021

Arrived on site for a range with the front right burner not heating on low. I gained access to the element and found it opened. I replaced the burner element. The unit is now working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Harker Heights, TX 76548

Job Details: 12/15/2021

"Arrived to inspect front load washer now powering on. Removed and replaced the UI, reassembled and put the unit through diagnostics mode twice without any issues. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near New Braunfels, TX 78132

Andrew

Job Details: 12/15/2021

"Arrived on site to test unit for lights constantly on when off. Found relay stuck on control. Replaced control, tested unit, unit working as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Killeen, TX 76542

Job Details: 12/15/2021

Arrived to inspect panel damage. Confirmed the complaint and photographed the panel thats separating from the panel. Ordering the Panel control. Needs more work ; ordrng 1 W11367678 (Panel control) and 1 W11028305 (Console Assembly)

We serviced a

WHIRLPOOL WASHER

Model WTW5540SQ0

Near McGregor, TX 76657

Tyler

Job Details: 12/15/2021

"Arrived on site for washer needing previously diagnosed parts. Upon arrival confirmed complaint. Found after trying to make repairs that I could not disassembled the agitator, inner tub, or gearcase due to the amount of heavy rust damage that has siezed all components together.; ordrng 1 W10389328 (Inner tub) and 1 WP3951744 (Agitator) and 1 63849 (Outter basket) and 1 WP21366 (Spanner nut) and 1 WP358237 (Screw) and 1 3360629 (Gearcase) and 1 WP63292 (Washer) and 1 WPW10080230 (Ring) and 1 285353 (Ring retainer) and 1 Cnote

We serviced a

WHIRLPOOL DRYER

Model WED8620HC1

Near Round Rock, TX 78664

Wesley

Job Details: 12/15/2021

"Arrived onsite and tested unit for not heating after electrician from abacus cleared electrical as being good and proper. Tested electrical and no longer found drop in voltage under load, also found dryer heat cycling perfectly over 10 minutes. 250f - 130f was the cycle swing on hi heat. Advised customer that based on my findings the explanation is a temporary connectivity problem corrected by the throwing of the breaker during testing and the resecuring of the wiring by the electrician. Unit is operating as designed while onsite."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Temple, TX 76502

Tyler

Job Details: 12/15/2021

Arrived on site for washer with damaged power cord. Upon arrival confirmed complaint. Found no errors in diagnostics and unit still had 120v goin to ACU. Found only damaged part was the power cord. replacing the power cord (w10877409); ordrng 1 Cnote (Please read Tg att. Note)

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Waco, TX 76708

Jonathan M

Job Details: 12/15/2021

Arrived on site for a washing machine that has a leak at the door. Inspected unit and work area. Confirmed the customers complaint and found the bellow had torn causing the leak. Replaced inner bellow and tested the unit. The unit is working as designed. Call complete.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Belton, TX 76513

Tyler

Job Details: 12/15/2021

"Arrived on site for dryer not heating correctly during use. Upon arrival confirmed prior diagnosis and found unit would heat at random. After testing voltage from outlet, to motor, timer element, etc I found a short in the tstat (state under the white thermal fuse) causing a failure of random power supply drops further in the high voltage circuit. Replaced tstat and found unit continuously heat as designed no matter the cycle selected. Call complete"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Copperas Cove, TX 76522

Job Details: 12/15/2021

"Arrived back on site to install previously ordered parts. R&R the pump, gear case, drive block, cam, actuator, belt.reassembled and unit tested as designed. Job complete"

We serviced a

WHIRLPOOL OVEN

Model RF366PXGQ0

Near Belton, TX 76513

Tyler

Job Details: 12/15/2021

Arrived on site for range not turning off when told to. Upon arrival confirmed M&s and tested unit. Found stable 240 connection. Found main control (internal thermostat switch on ACU) not registering when knob was switched off. Will need to get autho from ahs and will need to look up part availability. ; ordrng 1 3196968 (Acu (white) and 1 Cnote