Arrived on site for cooling issue. Found temperature slightly off ohmed themristor replaced defective thermistor

Arrived on site to replace compressor and perform sealed system repair. Evacuated system and found pressure present but no cool. Compressor was dead on arrival. Removed old compressor and drier and replaced. Tested unit at 100psi with nitrogen and confirmed no leaks present. Vacuumed and confirmed vac held. Charged to manufacturer spec. Tested unit and confirmed proper compressor function and cooling had started. Repair completed.

Arrived on site to test unit for console turning on and off. Replaced console test unit and unit test good job complete.

Arrived on site to test unit for unit not starting. Customer said unit working now job complete.

Arrived on site to replace control board. Replaced board test unit and unit test good job complete.

Arrived on site to test unit for gas smell. Customer said Plummer went out and found the leak on the wall and fixed it. Ran a test no leaks present job complete.

"Arrived on site and inspected dishwasher and found right hand side rail is broken, welds have failed. Per service pointer W11296667 Repair is covered. Replaced both rails and dishwasher is now operating properly, job complete."

Arrived on site for broken lid latch. Upon arrival inspected unit and latch has failed . Need to replace latch . Replaced latch W11513248. Test unit. Unit is operating as designed. No leaks present at this time. Job complete

Arrived on site for not draining. Upon arrival ran diagnostics and got F9-E1 long drain. I inspected drain pump and found harness to pump is not secured. Secured connection and test unit. Unit operates as designed. No leaks present at this time. Job complete

Arrived onsite for a refrigerator that the icemaker is not working on and the upper RC lights are not working. I found the molex for the icebox not plugged in at the top of the RC. I plugged it in and the icemaker went thru a harvest and filled. I found the FC light not connected good. I snapped the connector together and all the lights are working as designed. Call complete.

Arrived onsite for a washer displaying an SD message. I checked stored error codes and found an F9E1 & F8E1. I ran the auto test cycle and the unit completed the cycle and worked as designed. I ran manual loads and filled the machine with all the valves finding it filling properly. I ran the manual drain and the machine drained fast. I went over detergent use and settings with the customer on how they default to the last cycle run. All is working as designed. Call complete.

"Arrived on site for a washing machine that is not draining. Inspected unit and work area. The customer advised that they ran a load a week ago of heavy duty towels, and that the unit did not drain all the water out they advised that after they left it for a while, the water did drain out, but that the clothes were not Fully rang out. Ran unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test and the unit ran as designed. Found the washer, completely unlevel and banging against the front and right side of the cabinets. Attempted to adjust the feet to accommodate the flooring. Found that the adjustments that the washer could make would not properly level the washer on the customers flooring and did advise the customer to get some rubber shams the square out and level the washer prior to any further service. Did advise the customer the issue would most likely be with an off-balance load due to all components. Running an operating as designed. Call complete."

Arrived onsite for a dryer with clothes wet at the end of the cycle. I tested the dryer finding it working correctly except clothing was not contacting the sensor bars correctly. I set the feet correctly to allow the clothes to tumble over each other and contact the sensor bars correctly. Call complete.

Arrived onsite for a dishwasher to replace the heating element for special project S17304. I replaced the heater and tested the machine. The machine is working as designed and there were no water leaks present at the time of service. Call complete.

Arrived on site for washer not filling. Upon arrival confirmed issue and found f8e1 in diagnostics. Upon further testing found cold side of valve not opening up its 120v applied. Installed new valve and reassembled and tested unit. Found no leaks and washer working as designed. Call complete

Arrived on site for dishwasher not filling up. Upon arrival confirmed issue but found no errors in diagnostics. Upon further inspection I found harness to valve not fully seated in locked position. Locked in harness and tested unit. Found dishwasher could fill and wash as designed with no leaks. Call complete

Arrived on site for dishwasher not filling with water. Upon arrival confirmed unit wouldnt fill in normal operation but didnt find any errors in diagnostics. Inspected valve and found harness loose. Locked harness into position and found dishwasher filling and washing as designed with no leaks. Call complete

Arrived on site for refrigerator not sealing properly. Upon arrival confirmed issue and found fc gasket not fully seated in door properly. Pressed gasket into position and reshaped left side of fc gasket to make sure it was sealing to door. Also added clear silicone to top and right side of inner fc liner due to gaps between liners. Found doors properly sealing after adjustments. Informed customer to give unit 24hrs to stabilize temps. Call complete

Arrived on site for range not heating up to set temps. Upon arrival confirmed issue but found no errors in diagnostics. Found bake element wrapped and oven sensor ohming at 1.3k and increasing to 1.67k faster then oven would preheat. Replaced bake element and sensor. Tested unit and found oven heating as designed. Call complete

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I did a paper test per techlines request and the gasket was putting drag on the paper all the way across the top of the door. I replaced the door and the gasket. Call complete.

"Arrived on site for a refrigerator that has a broken icemaker again. Inspected unit and work area. Did find the icemaker stuck in a harvest position with the icemaker tray completely bowed. Spoke to seeA the icemaker and the cover at no charge, but was advised to call whirlpool Tech line for further assistance. I called whirlpool tag line and spoke to Brandon SR# 7736499913. He advised that based on the fact that there was no bowing on the door or the cover, that the issue would have to be an environmental or customer usage issue. He said that the customer may find that the unit works fine when they first replace the water filter and when it starts going out, the unit doesnt fill right and is causing larger than normal cubes. Advise the only thing I could advise to replace is the icemaker. Went ahead and replaced the icemaker and cover test of the unit. The unit began to work and operate as designed. Call complete."

"Arrived on site for a refrigerator that is still dripping water in the refrigerator section. Inspected unit and work area. Customer advised that the unit has been leaking water intermittently since the previous repair and that the freezer temperature is not exactly where she expects it to be. Found the cover not completely installed properly creating an airflow issue and checked the evaporator. Found a good frost pattern on the evaporator and checked the amp draw on the compressor. Found the compressor pulling proper amperage. Did advise the customer that because they dont have a defrost issue and they have a good frost pattern, the issue would have to be with the settings on the unit. Found the freezer control at minimum and the refrigerator at the recomm setting. She did advise that the refrigerator has not had any temperature concerns except for freezing vegetables when she turns down the thermostat on her refrigerator. Found the customer storing lettuce in the bottom drawer in the back. Did advise the customer that as cold air falls, anything stuck in the back of the refrigerator is liable to freeze and to move her water based vegetables to the middle of the fridge. steamed out excess frost in the drain hole and found it properly draining into the drip pan underneath. The unit is working as designed. Call complete."

"Arrived on site for an ice machine. That is not making ice. Inspected unit and work area. I did find the cutting grid broken and went ahead and replace the cutting grid. The customer advised the unit stopped making ice on Friday of last week and completely was advised by Sunday. They tried to power cycle the unit and tested several other times after replacing the filter. Ran the ice machine through diagnostics and found all tests pass. I ran the unit through a normal icemaking cycle. The unit field, recirculated, froze an ice sheet on the evaporator plate, and finally harvested. Call complete."

"Arrived on site for a dishwasher that is still leaking. Inspected unit and work area. Customer advised that she ran the dishwasher prior to our service and the unit was still going through a dishwashing cycle. She did advise that the unit was not leaking at this point even though it had been an hour, but that she usually gets about 10 drops to half a cup with water on the left-hand side of the dishwasher when the dishwasher is through. Checked the door and found evidence of water on the left hand outer edge of the door. Checked behind the front door panel, and found no evidence of leaking from the vent or dispenser. Found steam settling on the outer edge of the frame where the inner door meets the gasket and water condensating in dripping from there. Went ahead and replace the door gasket and test of the unit. The unit began to work and operate as designed with no leaks present. Told the customer to call back if any other issues persist. Call complete."

"Arrived on site to test unit for rattling sound. Verified with claims unit still within manufacturer warranty. Found FR adjuster/leg needed to be brought down, raising FR corner. Adjusted feet and unit not rattling anymore. Job complete."

Arrived on site for a washing machine that is making a squealing sound when it spins. Inspected unit and worked area. Did confirm the customers complaint and checked underneath the washer. Found no evidence of any oil leaks or the gear case dropping. Went ahead and replaced the cam. Tested the unit and the unit began to work and operate as designed. Call complete.

"Arrived on site to test unit for not heating and door not latching, tested unit found broken latch, shorted heating element and cutoffs, replaced latch, heating element cutoffs and thermistor as precautionary and tested unit is running as designed but vent test failed, advised customer not to use unit until the vent has been cleared by a professional and vent on the back of unit is squished and would also need to be replaced, at this time job complete"

Arrived on site to test unit for FC not cooling properly. Found top of FC door gasket was not sealing causing air leak. Formed gasket with heat gun and advised to leave door closed for at least 2hrs to allow gasket to cool and form on cabinet. No leaks detected. Job complete.

"Arrived on site to test unit for grinding noise. Was unable to replicate. Inspected can and found no signs of grinding. Replaced cam, belt, run cap and actuator. Removed agitator and found nothing caught underneath. Unit completed diagnostics with no issues. No leaks detected. Job complete."

Arrived on site for washer making a lot of noise during wash. Found stator screw on floor . Replaced slider . Ran diagnostics calibration and wash tests. All checked normalNo water leaks detected at this time. Job complete

"Arrived on site for washer, inspected unit and work area. Gained access to the door lock and ohm the harness and showed to be good. Replace the door lock switch and tested unit is now operating as expected. No leaks where observed during service. Cleared error codes F3E1 F0E1. Job completed."

"Arrived on site for refrigerator, inspected unit and work area. Customers said unit has been working fine since last visit. I explained to the office and maintenance. Job completed."

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator building condensation in freeze. Confirmed and did find that the new door that was installed the gasket was not making a full contact with the mullion causing warm air to enter and build condensation. I removed all frost and used my heat gun to form the gasket back to natural shape. I asked the customer to allow 12 hrs for the freezer door to stay closed. No leaks where observed during service. Job completed."

Arrived on site for no ice. Ran icemaker test icemaker not completing harvest replaced icemaker ran icemaker test passed icemaker filled with water.

Arrived onsite for refrigerator making a noise. On inspection there was a clicking noise coming from the refrigerator. I pulled the unit out and the noise went away. I cut the tags off the power cord and the water line and pushed the unit back in. The noise never came back. The unit is operating as designed. No water leaks detected during service.

"Arrived on site. Found unit not assembled correctly from prev tech,reassembled unit ran diagnostics all test passed"

Arrived on site. Replaced defective heater assembly and installed new light switch

Arrived on site to install previously ordered part. Replaced control W11620481. Test unit by preheating oven to 350. Unit preheated and is operating as designed. Job complete

"Arrived on site for unit not heating correctly. Upon arrival customer is using unapproved thermometer to monitor. Temperatures. Used thermocouple to monitor temperatures. Preheated oven to 350. Observed several temperature cycles and averaged 335 on the low and ,359 on the high with average cook temperature at 347. Unit is operating as designed. Job complete"

"Arrived on site for washer, inspected unit and work area. Customers complaint was unit was unresponsive. Confirmed and found a bad console. Replaced and tested, unit is now operating as designed. No leaks where observed during service. Job completed."

"WOC54EC0HS20 Arrived to inspect noise. I found and isolated the noise to the microwave cooling fan. Removal and replacement corrected the issue and I attempted to install it back into the cabinet. I noted a severe rearward tilt and attempted to correct. Ultimately, I was not able to correct the installation issue due to the back of the lower panel that supports the oven within the cabinet, angled downwards toward the rear. I advised the customer the panel tilt/misalignment should be corrected and installing supports along the sides of the cabinet would likely correct the issue, after ensuring the panel is level and at a right angle to the cabinet sides and front and rear. Operational test ok."

Arrived onsite to replace faulty control. Replaced control. Unit is functioning properly. Job complete

Arrived onsite for unit not heating. Upon arrival inspected unit. Disassembled and found heating element failed. Replaced element per Whirlpool 3rd party dispatch swpr5361e3b8-1. Replaced heating element and tested. Unit is now functioning properly . job complete.

"WFG505M0MS0 Arrived to inspect FL burner ignition issue. I verified the problem and inspected. I found the orifice holder was not fully seated and after correcting, the igniter was brought up to the correct level and the unit operated as designed. No gas leaks detected during service."

"Arrived onsite for dishwasher not drying. On inspection found the unit has a error of F7E1. Did a amp draw on the heating element. It had 0 amps. Pulled the heating element and did a ohm test, it was OL. Installed a new heating element and retested the unit, now the amp draw was 7.5 amps and the heating element is getting hot now. The unit operating as designed and no water leaks detected during service."

"Arrived onsite for Dishwasher not draining. On inspection found water in th bottom of the unit, tried to pump it out without any luck. Vacuuming the out found the stainer was clogged. I pulled the drain hose so I could see the blades on the pump. I called for it to drain and the blade did not move but I could hear the motor turn on without the blades moving. Replaced the pump and tested unit. The unit is operating as designed. The part was covered under AE 1 year warranty."

Arrived onsite for a dryer that is not drying. Upon inspection I found that the timer was getting power but the timer motor was not working. I replace the timer and tested the unit and found that the unit is now operating as designed.

Arrived onsite for dishwasher door does need stay up. On inspection found that the right side hinge the spring was off. The left spring was very weak. Installed new hinges and it is operating as designed now. No water leaks detected during service. K175Y61APL1

"Arrived on site to test unit for front left burner not heating, tested unit found shorted infinite switch, replaced switch and burner and tested, unit is now running as designed, job completed"

Arrived on site to test unit for smoking. Test unit and found no smoke at all. Found customer cooking potatoes creating steam making it seem like smoke job complete.

Arrived on site to test unit for gas smell when customer using oven. Test unit and found no leaks present at this time. Found smell from normal operation of oven turning on and off. Job compete.

WFE515S0JS3 Arrived to inspect error code. I found that display had Err F1E0 displayed and reacted erratically to button presses. I removed and replaced the control and tested. All functions returned to normal and the unit heated as designed.

"Arrived on site and found dishwasher is slow to drain, found catch valve is stuck and after clearing it will drain properly. Also found no high drain loop and corrected drain hose. Job complete"

"Arrived on site for no,ice. Ran diagnostics no frost forming on evaporator plate diagnosed a leak in the system unit will need a new compressor,evaporator,drier

Arrived onsite for unit Shaking during spin. Inspected unit and found suspicious failure. Replaced suspension and tested. Unit is now functioning properly. Job complete

Arrived on site for freezer not cooling. Upon arrival confirmed issue and found large defrost issue in fc. After further testing found defrost heater working and unit needing new control and thermistor. I replaced control and thermistor. Found unit working as designed and informed customer to give unit 24hrs to stabilize temps.

Arrived on site to test unit for not completing cycles and excessive shaking. Found rear top chassis plate was bent inwards towards tub. Tub ring got causing underneath chassis and causing excessive shaking and preventing cycle completion. Dislodged tub and vent chassis back to proper position. Needing belt and cam. Customer wanted to think about belt and cam replacement

Arrived on site to test unit for not advancing pass sensing. Found latch attempting to engage but not engaging. Replaced latch and completed diagnostics with no issues. No leaks detected. Unit is now working as designed.

"Arrived on site and Set washer into a diagnostic cycle and found error code 7/1 control board turned off heater due to incoming water temperature. Ran diagnostic cycle and found diverter on wash motor is not working. At the end of the diagnostic cycle heating element is now working again. After replacement confirmed operation by running a diagnostic cycle again, discussed correct detergent usage, running hot water before starting cycle, drying expectations, and rinse aid importance with customer. Dishwasher is now operating normally, job complete.

Arrived on site to replace drain pump. Upon arrival. Top of unit is disassembled as well as water hose disconnected and on floor. Replaced the drain pump and test unit. Unit has same issue. Need to replace pump. Removed new drain pump and reinstalled faulty pump. Job complete

"Arrived on site and inspected washer and found error code for low water flow. Set washer into a diagnostic cycle and cold water is barely trickling. Remove cold water supply line and found it is blocked by calcium build up, took pictures. Flushed water line and cleared valve as much as possible of calcium. Cold water flow is now good. Replacing valve will not correct issue if water supply still has calcium deposit in it.

Arrived onsite for a dishwasher with a broken upper rack. I found the left adjuster broken causing the issue. I advised the customer to replace both adjusters. The customer agreed. I replaced both adjusters and the rack is working as designed. Call complete.

Arrived onsite for a refrigerator with a broken icemaker. I found the drive broken between the ice tray and motor not allowing the tray to move to the home position. I replaced the icemaker. The new icemaker went to the home position and is working as designed. Call complete.

"Arrived on site for a refrigerator that had smoke coming out of the freezer. Inspected unit and work area. The customer advised that he thought he saw smoke coming out of the light fixture in the freezer and was worried there might be something going on. I remove the entire light fixture from the top of the cabinet and found no evidence of smoke, cut or charred wiring, or burning coming from the bulb, bulb housing or cabinet. The customer advised that it hasnt made the same smoke up here since but wanted to have it checked. The unit is working as designed.

"Arrived on site to replace previously diagnosed latch, replaced latch and ran diagnostics cycle, found motor not engaging just buzzing, replaced capacitor and tested unit is now running as designed,

"Arrived on site for dryer, inspected unit and work area. Customers complaint was belt was loose. Tested unit and found the control responding but not the drive motor. Gained access to inspect belt and found it lose. Inspected the belt tensioner and found it melted. Unit will need a new belt tensioner and I also recommended the customer to replace the belt due to the heat wear.

"Arrived on site for washer, inspected unit and work area. Customers complaint was not spinning out clothes and grinding noises. Entered diagnostics and retrieved error code F7E1. Tested unit backwards and found oil from gearcase leaking. Unit will need a new belt, actuator, gearcase, capacitor and cam kit.

"LMXS28596S Arrived to inspect no cool. I found the unit attempting to cool, but with slightly above room temperature RC and FC chambers. The compressor was running, but at room temperature, with no appreciable heat. The current draw, measured on the compressor voltage supply is usually an inaccurate measurement method with this type of unit, but with the meter in my possession, I found the compressor draw to be .6 amps, generally considered too low for the conditions the unit was found in. This denotes the high likelihood of compressor internal failure, but does not rule out the possibility of a system leak and cannot be tested further without tapping into the system

Arrived onsite for freezer section icing up. Upon arrival inspected unit. Found gasket in bad shape and gaps throughout. Replaced gasket and molded to fit. Seal is making good contact all around. Job complete

"KVWB606DSS3 Arrived to inspect chimney damage. I found the main chassis was not correctly fastened to the wall and was out far enough to prevent the chimney from being inserted into its mount, without having to be pressed on hard enough to dent the metal out. The unit must be correctly installed prior to any further service or chimney replacement."

Arrived onsite for dishwasher rack broken. I found the upper rack wheel assembly was broken. I installed the new wheel assembly and tested unit. Unit is operating as designed

"Arrived on site to test unit for not agitating, tested unit found failed capacitor and shift still a old plastic style not shifting, customer accepted replaced parts and tested unit is now running as designed, no leaks detected job complete"

"Arrived on site and found door is locked and washer is unplugged, reconnected to power and drain is running. Removed top cover and unlocked door manually and ensured pressure hose and switch are clear. This has cleared error and washer will now complete a diagnostic cycle.

Arrived on site to test unit for cooking light not working. Test unit and found light bulb burned out. Advised customer its considered cosmetic. Advised to buy new light job and showed customer how to replace the light bulb job complete

Arrived on site to test unit for no ice production. Found recirculating pump not engaging. Recommend replacing pump. ordrng 1 W11542867 (Recirculating pump)

Arrived on site for washer still not starting cycles correctly. Upon arrival reconfirmed issue and called whirlpool commercial techline and spoke with Jordan 05/25/23 11:40am/ 12:40pm. After checking voltage reading with techline and running diagnostics resets we narrowed failure to ui control logic freezing and resetting cycle. Techline recommended replacing W11475812 ui control. Spoke with office and reschedule customer for 05/26/23 to complete repairs. ; ordrng 1 W11475812 (Ui control)

"Arrived to instal previously diagnosed and ordered parts. I removed the mullion for inspection and found one of the wires had been sheared off, likely during manufacturing. I installed the replacement. Verifying the inability of the UI to enter full test mode and only able to enter into the error mode, I removed and replaced. The new UI showed F3E8 within service test mode, when the new UI was installed. Attempts to get the unit into test mode still failed, even though it was able to be put into the first stage, error mode. I tested the harness from end-to-end and found very good continuity on all four wires. The 5VDC was present and I could read DCV on the other two connections as well, but the information for exacting expected readings was not published. I attempted main control replacement and there was no change. The RC door gaskets were mis-ordered and will require a return service. Office to order the H/T sensor, second door gasket and UI.Contacted MFG tech Rich. File# 7736494884. I was advised there is not a current work around for the service mode issue and it has been submitted to engineering for a direct response. The tech agreed with my summary and parts to be ordered. No leaks observed during service. Office to contact the customer to arrange return service. Tech GCO.; ordrng 1 W11040893 (HT sensor) and 1 W11456682 (Gasket, RC) and 1 GCO (GCO) and 1 W11664671 (UI)"

"Arrived onsite and found unit operating with inconsistent microwave function. No perceptible level issue or install issue. Discussed with GC and have ordered the inverter and the interlock assembly, returning with hinges. Requesting GC be the attending technician to evaluate possible installation causation. ; ordrng 1 W11578579 (Inverter) and 1 W11033422 (Interlock)"

"Arrived on site to follow up on refrigerator that was leaking water consistently. Examined unit and found the evap pan was full again. On closer inspection found the compressor scalding hot due to condenser fan not running at all. Compressor running constantly with no cooling, causing defrost water to sit in drip pan and not evaporate. Advised customer we need to replace tue condenser fan to resolve. Orsering fan and control to resolve. Return visit set for 5/31. ; ordrng 1 WP2188874 (Condenser motor) and 1 WPW10366605 (Defrost Contol) and 1 WPW10583800 (Thermostat)"

"Arrived on site to diagnose dryer that is making a consistent buzzing sound. Examined and tested unit and confirmed noise happened soon after cycle started. Noise sounds similar to a buzzing capacitor. Sounded like noise was coming from the control triacs. Replaced control and retested. Noise still present with new control, but slightly quieter. Traced noise to interior of unit where it's either coming from a buzzing steak valve, or the motor itself. Noise sounds electrical and does not sound like rotational mass noises. Ordering motor, valve and internal electrical parts to resolve. Office to schedule when all parts arrive. ; ordrng 1 W11664629 (Main Harnees) and 1 W11213863 (Steam Valve) and 1 Research-steamvalve (Research steam valve) and 1 WP3387747 (Heater) and 1 WP8557403 (Thermostat) and 1 280148 (Thermal Cutoff)"

"Arrived on site and customer described chatter noise when icemaker is filling. Ran test 45 and did not hear any chatter at this time. There is also condensation on top of freezer gasket, techline had an internal memo that never became a service pointer to add gas material underneath. If you are a returning technician and have never done this ask for advisement. Add water pressure regulator behind refrigerator ; ordrng 1 W10786952 (Water pressure regulator) and 1 8212547RP (Water line) and 3 W11159742 (Gasket)s"

"Arrived on site and found no ice production, freezer temperature is currently 4-5 degrees, attempted to cycle icemaker with test 44 and it didnt run, inspected wiring at bottom of door and dont see any physical damage to wires but shroud is torn. Ran test 44 again and it now cycled, ran test 45 and it filled with water. Will order a new door to complete repair.; ordrng 1 W11566701 (Freezer door)"

Arrived on site to test unit for gasket rolling. Found liner in door is too far separated causing gasket to roll when door is closed and not allow a proper seal. Recommend replacing right RC door in stainless. Office to reschedule. ; ordrng 1 LW10564036 (RH door)

Arrived on site to inspect unit for rust on outer door. Maiden number we had was incorrect. Updated model number. Office to reschedule. ; ordrng 1 W11416792 (Outer door panel)

Arrived on site to test unit for console acting erratic. Found no stored error codes. Customer does have app downloaded and connected to WiFi. Recommend console replacement. Office to reschedule. ; ordrng 1 W11600370 (Console)

Arrived on site to test unit for broken element support. Part was damaged in box. Ordering 2 to ensure completion on return visit. Office to reschedule. ; ordrng 2 W10909479 (Support)s

"Arrived onsite and found new install unit had never made ice, found all base functions operating as designed, proper pump, valve and condenser fan and compressor energizing but no cool. Ordering sealed system repair. Office to reschedule. ; ordrng 1 WPW10605286 (Compressor) and 1 WPW10218037 (Evaporator) and 1 W10843121 (Non uv drier) and 1 W10913906 (Access valve)"

Arrived onsite for refrigerator making a noise. On inspection I gain access to the back of the unit and took the back cover off. Then open the doors to make the compressor come on. When the compressors came on I could hear the noise. I pin power it to the fc evap fan making the noise. Did not have one on the truck ordering and rescheduling. No water leaks detected during service.; ordrng 1 W11314192 (Fc evap fan)

Arrived onsite for washer that is shaking. When I looked parts I had parts for a front loader. There is a pic of ser/model of a front load washer and the pic of the ser/model of there unit. Ordering parts for the unit.; ordrng 1 W11178227 (Tub) and 1 W11400156 (Suspension)

"Arrived on site for washer not draining . Ran diagnostics, no error codes. Unit will drain but kicks out and shuts off when going to agitation or spin . Replaced,cap and actuator. Still shutting down . Ordering , harnes ,conrto and motor . No water leaks detected at this time. Call to set return .; ordrng 1 W11607637 (Control) and 1 W11497303 (Motor) and 1 W11665967 (Lower harness)"

"Arrived onsite for a refrigerator that is making ice that tastes bad. Upon inspection I found the to be true. I suspect that the reservoir may have some contaminants stuck in it due to some new home construction in the area. Upon replacing reservoir, I put a hole in the new one. I am ordering a new reservoir and rescheduling. 06/01/23; ordrng 1 W11613294 (RESERVOIR)"

Arrived on site to test unit for unit not heating. Test unit and found magnetron cover damaged. Will order new covered and will need to replace magnetron inverter and covers on return visits. Office to reschedule ; ordrng 2 W10915651 (Cover plate)s and 1 2hours (2 hours)

Arrived onsite for a freezer not making ice. I found ice in the mold. I ran a harvest test and the icemaker went thru a harvest and worked as designed. I ran a fill test and could hear the valve energizing but no water entered the mold. I disconnected the fill tube at the filter and ran the fill test again and had water coming out of the filter head. I ran service test 66 to turn the fill tube heater on and the UI reset and knocked me out of diagnostics showing a power failure. I checked the resistance on the fill tube heater and found it showing 19 ohms and in range. I disconnected the heater and ran test 66 again and verified 12 VDC to the heater. I reconnected the heater and every time test 66 was turned on the UI would reset and show power failure. The UI and possibly the fill tube assembly will need to be replaced. Ordering W11404238 UI and marking all other prescreened parts as UORV. Office to RS.; ordrng 1 W11404238 (UI)

"Arrived on site to inspect venthood not venting and making noises. Upon further inspection, I tested the unit and found the motor making a grinding noise. I removed one the motor screens and retested and verified the motor making the grinding noise and not some debris. I am ordering a PARTS RESEARCH-BLOWER MOTOR ASSEMBLY and notified the office that the unit model number does not show up in a parts breakdown and am unable to order the part needed. I advised the customer that once we receive the blower motor assembly, someone will notify them and schedule return service.; ordrng 1 PARTSRESEARCH (BLOWER MOTOR ASSEMBLY)"

"Arrived onsite for washer not responding. Upon arrival inspected unit. Found only drain pump would kick on. Ran diagnostics and found stored error code 8/3 overflow , 8/1 no water detected , 4/0 heater not detected , 5/2 door lock error. Cleared and ran test. Found no water entering unit. Disconnected and found valve clogged. Also found low pressure from supply. Notified customer but stated the pool is running and that slows pressure. With it off pressure is normal. Recommend proceeding with valve replacement ; ordrng 1 WPW10435242 (Valve)"

"Arrived on site to inspect refrigerator ice maker not producing ice. Upon further inspection, I immediately noticed the UI missing/faded digits (photo). I tested temps I the F1 degrees. I placed the unit in diagnostics and tested the ice maker in test 56 and found no error codes. I performed tests 15, 19, 36, 37, 45, 57, & 58 and all tests passed. I found the right RC door gasket badly torn (photo) and the interior liner of the left RC door was badly sunken in at the front and right side (photos). Based off my findings, I am ordering the left RC door, right RC door gasket, ice maker, UI and HV control. Office to schedule return service due to the availability of parts. No water leaks observed during service, job completed.; ordrng 1 W11387386 (UI) and 1 W11658802 (Ice maker) and 1 W10846057 (Right RC door gasket) and 1 W11435358 (Left RC door) and 1 W10843055 (HV control)"

(512) 217-9366Arrived on site for no cool. Powered unit on compressor powered on let unit run no heat from discharge tube ordering a compressor and evaporator repair covered by manufacture sealed system warranty ordrng 1 WPW10608485 (Evaporator) and 1 WPW10466675 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier)

"Arrived on site to diagnose refrigerator that was throwing the over temp alarm consistently. Customer can power cycle and it will work briefly, but ovet temp always comes back. Checked the sealed system and found Low pressure at -25, high at 115psi, with compressor hot to the touch. I found dried UV dye in the evap pan, indicating a slow leak coming from the evaporator. Provided estimate to customer for sealed system repair ; ordrng 1 W11125124 (Compressor) and 1 W11507067 (Evaporator) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access Port)"

"Arrived on site to test unit for unit powering on and off on its own, tested unit found controls receiving proper voltage but UI firm ware looks corrupted and is cycling intermittently on the start screen, called safety to report my findings got a concession for parts coverage W177W20WP1,

Arrived onsite for repeat noise concern. Determined that the noise being heard was the icemkaer fill valve. Recreated the symptom and explained to the customer that valve chatter can be attributed to house water pressure which is perceptibly hi at their home. Advised having use a pressure dampener to the fridge to reduce strain on fridge water features. Used pad to soften vibration. All checks good. Advised customer on repair. ; used 1 W11113654 (Pad) from stock