Service History 695

Near Hutto, TX 78634
Andy
Job Details: 01/23/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for microwave error code. Tested and inspected unit and found failed switches and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78703
Luis
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for cooling complaint. Found fresh food evaporator incased in ice diagnosed faulty thermistor,removed cover,defrost evaporator installed a new harness secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws. Ran diagnostic checked air flow good,changed defrost setting to basic.
Near Pflugerville, TX 78660
Scott
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for washer leaking . Couldnt signs of any water or water stains in unit . All connections dry . Ran diagnostics ,no errors . Ran full test wash . Couldn’t duplicate leaks . Ran quick wash complete cycle . Couldn’t duplicate leaks . Nonwater leaks detected in or out side of unit . Advised closing detergent draw completely, soap usage and make sure nothing is stuck in door . Job complete."
Near Austin, TX 78753
Wesley
Job Details: 01/23/2020
RANGE WHIRLPOOL WFG525S0HS1 "Arrived onnsite and found unit just need to be tightened at connections, no gas leak detected during testing. All checks good. Unit is now operating as designed."
Near Leander, TX 78641
Lou
Job Details: 01/23/2020
DISHWASHER KITCHENAID KUDE60SXSS3 "arrived on site to inspect dishwasher not drying or washing well. Upon further inspection, I placed the unit in diagnostics showing error codes F6E1 & F6E6. Cleared the codes and continued with testing. Unit operated as designed, except there were a lot of suds in the tub causing the float switch to trip the water valve off ad not enough water was getting into the unit. Completed testing and made recommendations on used and care as well as detergent and rinse aid use due to house being connected to a water softener. No water leaks observed during service, job completed."
Near Austin, TX 78758
Cliff
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site to replace previously ordered parts. Found filter dryer restricted not allowing refrigerant flow. Replaced dryer and recharged unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78758
Cliff
Job Details: 01/23/2020
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to replace previously ordered parts. Found upper vent door trim is damaged causing failure to door.ordrng 1 WPW10310922 (trim-vent)
Near Hewitt, TX 76643
Jonathan M
Job Details: 01/23/2020
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Arrived on site for refrigerator where the light would not work. Inspected unit and work area. Found light not making proper connection with the socket. Replaced lightbulb with new lightbulb and found it flickering initially until it was snug in the socket. Tested unit several times with opening the door and moving the socket and unit worked as designed. Call complete.
Near Austin, TX 78758
Cliff
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Unit in apartment does not match unit on work order. There’s no damage to this unit upon inspection. Apartment will need to locate unit and call to reschedule.; ordrng 1 CNOTES (INCORRECT UNIT AT APARTMENT.)
Near Round Rock, TX 78664
Andy
Job Details: 01/23/2020
RANGE WHIRLPOOL WFC150M0EW3 Arrived on site for range right front burner not working tested and inspected unit and found burner not plugged in to harness. Checked harness on all burners and all checked good. Plugged burner in harness and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No other repairs are needed at this time
Near Austin, TX 78758
Cliff
Job Details: 01/23/2020
DRYER WHIRLPOOL WED560LHW0 Arrived on site to diagnose a dryer that is making unusual noise. Found blower wheel cracked and out of balance. Blower wheel will need to be replaced to complete repair.; ordrng 1 W11327190 (BLOWER)
Near Austin, TX 78758
Cliff
Job Details: 01/23/2020
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to diagnose a range with a damaged control panel. Found control panel scratched on top right corner. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Manor, TX 78653
Cliff
Job Details: 01/23/2020
MICROWAVE WHIRLPOOL WMH31017AD2 Arrived on site to diagnose a microwave that is randomly tripping the breaker. Reset breaker to on position and tested unit. Found no mechanical failures with microwave at this time. Issue is being caused by GFCI breaker and manufacturer does not recommend having appliances on GFCI circuit due to possibility of breakers not registering properly. Homeowner will need to have breaker replaced to complete repair.
Near New Braunfels, TX 78130
Robert
Job Details: 01/23/2020
WASHER AMANA NTW4516FW3 Arrived onsite to install parts previously ordered. Installed new cap. Everything working properly. Complete.
Near Austin, TX 78739
Luis
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL KSC23C8EYY02 "Arrived on site for cooling issue. Found small amount of ice on bottoms of fresh food evaporator,fresh food fan not running during diagnostics,removed cover diagnosed frozen drain,cleared drain. Found thermistor wire not secured in butt connector and fan harness cut and hard wired to liner wires,ran diagnostics bad evaporator fan motor. Installed thermistor correctly,defrosted drain,installed new fan ran diagnostics all test passed."
Near New Braunfels, TX 78130
Robert
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to replace parts previously ordered. Upon inspection we found that the parts provided were damaged in the box. Ordering parts. ; ordrng 1 W10625070 (bracket) and 1 W11336585 (PAN)
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KBFC42FTS06 "Arrived on site for refrigerator still not producing ice since last service call. Performed diagnostics and tested ice maker cycle. Found faulty heater on ice maker. Removed failed ice maker and installed new. Tested ice maker cycle with ice bin in place. All tested good, no water leaks detected.
Near Austin, TX 78747
Richard
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite for the dishwasher not drying properly. Ran diagnostics and found no issues with dishwasher. Heater came on and is working. Upon inspection found that the customer is not using rinse aid . Advised customer to to use rinse aid and that all the water left on the door will go away after 20 to 50 loads. Complete
Near Kyle, TX 78640
Richard
Job Details: 01/23/2020
WASHER WHIRLPOOL MVWC565FW1 Arrived onsite for the washer not working properly. Ran diagnostics and found error code for overfill. Checked pressure hose and it’s fine. Replaced control board and ran a calibration. Washer tested fine. Complete
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/23/2020
WASHER SAMSUNG WF448AAP/XAA "Arrived on site for washer leaking at top. Performed diagnostics and found unit leaking at fill nozzle. Customer stated that same part was replaced a out a month ago. Found possible blockage in steam generator casing fill nozzle to fail. Removed failed nozzle and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected.
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator not cooling. Inspected unit and work area. Found both evaporators frosted over. Found power failure occurring while attempting to service unit. Performed diagnostics mode and tested defrost cycle and found FC defrosting. Tested RC defrost sensor and found opened. Found FC evaporator assembly shorting out and causing power failure. Will need to UI stealth control, FC and RC evaporator fan assembly.
Near Manor, TX 78653
Cliff
Job Details: 01/23/2020
OVEN WHIRLPOOL WFE505W0HS1 Arrived on site to replace previously ordered parts. Replaced harness and terminal block and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Scott
Job Details: 01/23/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site of oven running over temp . When preheating either lower of upper oven getting cooling fan error code . Did hard restart , same thing happened on preheat . Break down is only listing one blower . Will need parts research for lower blower . Please call to set return . ; ordrng 1 PARTSRESEARCH and 1 W11248652 (UPPER FAN )"
Near San Marcos, TX 78666
Robert
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for refrigerator icemaker not producing ice. Ran diagnostics found the sensor on the ice bin showing full. Removed cover and found ice jamming the lever up. Removed ice and tested functionality. Ice maker is now making ice. Complete.
Near Leander, TX 78641
Jonathan S
Job Details: 01/23/2020
FREEZER THERMADOR T36IF900SP/05 "Arrived on site for freezer having slow ice production. Inspected unit and found small piece of ice maker broken. Removed failed ice maker and installed new. Called Bosch tech support and spoke with Mark. Ran testing and found condenser fan wired backwards. Corrected wiring. Tested all operations. All tested good, no water leaks detected."
Near Leander, TX 78641
Lou
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket tearing, I removed and replaced the gasket and shaped it with my heat gun. I had to remove the door bumper at the bottom of the door to get the gasket on and while putting the gasket on, the customers dog chewed on the door bumper without my knowledge. I advised the customer of the situation and was able to get the bumper on the door, but will need to be replaced. No water leaks observed during service.; ordrng 1 W10407188 (bumper-dor)"
Near Austin, TX 78738
Kevin
Job Details: 01/23/2020
DISHWASHER KITCHENAID KDTE204ESS3 "Arrived on site and replaced pump and motor diagnosed by previous technician. After replacement ran a diagnostic cycle and dishwasher is now operating normally. No water leaks from connections at time of service job complete"
Near Driftwood, TX 78619
Brandon
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for customer complaint of ice and water not working and a dent on the inside of the left door. I found the dent in the door liner would not activate the door switch. I replaced the left side door, unit tested good."
Near , TX 78606
Brandon
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of ice melting, I ran diagnostic tests on ice maker, valves, and fans, all tested good. Ice was in bin at time of service. I found water quality issues, water extremely hard and causing build up on ice maker mold, I cleaned what I could off of ice maker, all functions tested good."
Near Georgetown, TX 78626
Al
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived to inspect side by side refrigerator not dispensing water properly.Confirmed the complaint and removed the water filter and unit dispensed normally.Replaced the filter and ran approximately 1 gallon through the new filter for resident.
Near Austin, TX 78756
David Z
Job Details: 01/23/2020
WASHER WHIRLPOOL CAE2765FQ0 "Arrived on site to install previously diagnosed parts. Replaced gearcase, cam kit and belt. Ran unit and verified no leaks, shaking also reduced. All is working as designed.
Near Austin, TX 78738
Luis
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS01 "Arrived on site for water leaking. Removed deli drawer found fresh food evaporator drain frozen. Removed drawer assembly and cover,found styrofoam lodged inside of drain,cleared ice build up,removed styrofoam checked water flow good. AUTHO KOB03OBDPL1"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/23/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived back to install previously ordered parts. Removed and replaced block and wire kit, and replaced fuse, and tested good"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived to inspect unit with failed lights. Found 2 lights out, replaced the 2, and also replaced light control to prevent further issues"
Near Austin, TX 78756
David Z
Job Details: 01/23/2020
WASHER WHIRLPOOL CAE2765FQ0 "Arrived on site to install previously diagnosed parts. Replaced gearcase, cam kit and belt. Ran unit and verified no leaks, shaking also reduced. All is working as designed.
Near Georgetown, TX 78633
Al
Job Details: 01/23/2020
DRYER WHIRLPOOL WED7500GW0 Arrived to inspect dryer taking long to dry.Put the unit in diagnostics test mode and unit gave an F4E3 restricted airflow code.Notified the customer and advised they need a Vent cleaning service to correct the issue.Job complete
Near Del Valle, TX 78617
Jacob
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4800BQ1 Arrived onsite for unit being a little unbalanced during spin cycle. Tested unit. Found that suspension was worn out. Replaced suspension. Tested unit. Unit test good. No leaks at this time. Job complete
Near Marble Falls, TX 78654
James
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site and tested operation. Found freezer fan motor rattling. Tested temps and found freezer at 12 degrees and set to -4. Fresh food at 34 and set to 33. Found freezer evaporator completely frozen. Customer stated unit had turned it self off twice recently but came back on. Tested all functions of unit and found all to test good. Recommended customer turn unit off for 24 hours to allow evaporator to thaw with doors open. Job complete
Near Austin, TX 78702
Wesley
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW560CHW0 "Arrived onnsite and tested thoroughly and found unit airtrap needed to be cleared. After clearing, all operating as designed. Advised maintenance on repair all checks good."
Near Austin, TX 78759
David Z
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived on site to install previously diagnosed parts. Installed new LH and RH doors, and affixed nameplate. Attempted to,level unit, but customers cabinet cavity is incredibly uneven and cabinet is flexed and hard to align. Was able to get doors mostly level, but floor is unlevel. All is now working as designed. Call complete."
Near Pflugerville, TX 78660
Scott
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for ice building up on freezer floor . Found drain over flowing . Ordering drain exstenision . No other leaks detected . ; ordrng 1 WPW10153550 (extension)
Near Kyle, TX 78640
Richard
Job Details: 01/23/2020
WASHER MAYTAG MVWB765FC3 Arrived onsite for the washer dispenser not working properly. Upon inspection found that the dispenser was dirty. Cleaned dispenser and tested good. Ran diagnostics and all functions worked correctly and no leaks detected. Complete
Near Austin, TX 78702
Wesley
Job Details: 01/23/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and disassembled dryer finding noise caused by lint in blower. Advised maintenance on repair. Used pads to dampen. Noise eliminated. All checks good.
Near Austin, TX 78733
David Z
Job Details: 01/23/2020
WASHER LG WT7300CV Arrived on site to install previously diagnosed parts. Replaced the UI panel and the main PcB. Retested and unit powered on immediately. All is working as designed. Call complete.
Near Round Rock, TX 78665
Scott
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for door closing issues . Found left pantry door not closing properly . Ordering both rails and per breakdown nut and screw . Please call to set return; ordrng 1 W10737605 (SCREW ) and 1 W10737730 (nut) and 1 W11242542 (ADAPTER RAIL LEFT ) and 1 W11397195 (LEFT RAIL )
Near Austin, TX 78747
Luis
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for water issue. Tested dispenser weak water flow from dispenser,removed cover found water line kinked at valve,installed water line correctly to valve tested water dispenser unit working as designed"
Near San Marcos, TX 78666
Richard
Job Details: 01/23/2020
OVEN WHIRLPOOL WOS51EC0HS Arrived onsite for the oven control panel not working. During testing found that the control panel was frozen. Replaced panel and oven tested good. Complete
Near Austin, TX 78704
Leonardo
Job Details: 01/23/2020
DISHWASHER JENN-AIR JDTSS246GP0
Near Marble Falls, TX 78654
James
Job Details: 01/23/2020
RANGE KITCHENAID KSGG700ESS1 Arrived on site and applied bubble solution to all gas connections in unit and supply. Turned on gas and observed no leaks. Unit tests good. Job complete
Near Austin, TX 78748
Richard
Job Details: 01/23/2020
DISHWASHER MAYTAG MDB8959SBS3 Arrived onsite for the dishwasher not draining. Installed new pump and float switch that was quoted on previous visit. Dishwasher tested good and no leaks detected.
Near Austin, TX 78734
Paul
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for the dishwasher with a dented door. I found the outer door dented and the console broken on the left side front corner. I took pics of all the damage. I replaced the outer door and explained to the customer that we would have to return with the console. Ordering W11157079 CONSOLE.; ordrng 1 W11157079 (CONSOLE)
Near Austin, TX 78717
Tyler B.
Job Details: 01/23/2020
OVEN WHIRLPOOL WOS31ES0JS00 "Arrived to inspect unit with no power and heat complaints, found fuse open, replaced and tested and four unit 20 under desired temp. Calibrated unit and tested good"
Near Round Rock, TX 78665
Scott
Job Details: 01/23/2020
DRYER AMANA NED4655EW1 "Arrived on site for unit tumbling but not heating ,also timer will not advance . Checked and found outlet is dropping one leg . Informed customer to get apt complex to repair outlet . No lint build up at time of service . Job complete."
Near Austin, TX 78751
Wesley
Job Details: 01/23/2020
RANGE WHIRLPOOL WFE515S0ES2 "Arrived onnsite and replaced the vent trim due to broken integrity, all checks good, unit is now operating as designed."
Near Austin, TX 78745
Luis
Job Details: 01/23/2020
REFRIGERATOR FRIGIDAIRE FGUS2642LF0 "Arrived on site for filter head issues. Found filter not able to be removed due to faulty filter head,installed a new filter head,due to water sitting in reservoir water lines frozen,gave instructions on defrosting water line.
Near Jonestown, TX 78645
Lou
Job Details: 01/23/2020
DISHWASHER MAYTAG MDB4949SDZ0 "arrived on site to inspect dishwasher with no power. Upon further inspection, customer advised that he pulled the unit out and cycled the power and checked the breaker and the unit still does not come on. I checked voltage at the junction box and got nothing. I found that the unit is plugged in at the back of the unit, but that outlet is controlled by a switch near the kitchen sink. I turned the switch on and the unit powered up. I placed it in diagnostics showing no error codes and tested. Unit operated as designed. I advised the customer of my findings No water leaks observed during service, job completed."
Near Johnson City, TX 78636
Brandon
Job Details: 01/23/2020
DISHWASHER GE GSD3360K55SS "Arrived on site to replace timer ordered by previous tech for draining issues. I replaced timer, unit still would not drain, I found unit would not wash either, found faulty motor assembly, I replaced motor assembly, unit tested good."
Near Buda, TX 78610
Kevin
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site and added multiple spacers to left hand fresh food door to ensure that door switch is operating. No water leaks from connections to at time of service, job complete"
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived to inspect unit building frost on RF evap freezing up. Ran diagnostics and found bimetallic short. Removed evap cover and found foam completely broke with multiple pieces missing, found bimetallic needs replacement , will need to return with fan scroll box and replace thermistor upon return. Removed all ice to keep functional ; ordrng 1 W11098695 (fan-scroll)"
Near Kyle, TX 78640
Leonardo
Job Details: 01/22/2020
UNKNOWN UNKNOWN 1.23E+12
Near Austin, TX 78746
Leonardo
Job Details: 01/22/2020
MICROWAVE WHIRLPOOL WMH31017HS2
Near Austin, TX 78728
Andy
Job Details: 01/22/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven with loose seal. Inspected unit and found door seal coming loose at bottom. Made adjustments and tested unit. All operations are normal. No other repairs are needed at this time.
Near Kyle, TX 78640
Richard
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT108FZDB05 Arrived onsite for the refrigerator making a knocking noise from freezer. During testing removed evaporator cover in the freezer and found that the low side line with stationary tube on the evaporator was making the noise. Made adjustments on the line until noise was gone. Waited 10 minutes to see if noise came back and tested good. Noise did not come back. Complete
Near Austin, TX 78723
Wesley
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived onnsite for icemaker funnel not long enough to fill without leaking. Ordering icemaker kit to repair, kit that comes with valve and inlet spout. ; ordrng 1 ICEMAKERKIT (UKNIWN)"
Near Manor, TX 78653
Andy
Job Details: 01/22/2020
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site for range not working/gas smell. Upon talking to customer found that has is natural gas and that unit had mistakenly had LP setup. Customer stated that he thought that it was converted to natural gas. Tested and inspected unit and found cooktop working and that bake and broil in oven not working. Gas valve is operating and igniters are sparking. Found that oven bake and broil will need to be converted to natural gas which is to be done only by a licensed plumber. Spoke with customer on needing to be converted. And on use and care and practice for best performance. . No gas leaks present at time of service. Did shut off gas at valve to be safe.; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (SHIP TO CUSTOMER )
Near Manor, TX 78653
Andy
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDF320PADB1 Arrived on site for dishwasher not operating. Tested and inspected unit and found failed latch and hinge pads. Ordering needed parts as well as associated parts in case needed no water leaks present at time of service.; ordrng 1 W10678341 (spring) and 1 W10716685 (handle) and 2 WP8268961 (pad)s and 1 WP8524471 (actuator) and 1 WP8580309 (door latch strike) and 1 WPW10274884 (door latch)
Near Killeen, TX 76542
Al
Job Details: 01/22/2020
WASHER MAYTAG MVWB865GC0
Near Austin, TX 78754
Andy
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washer not operating/lock code. Tested and inspected unit and found failed latch. Removed failed part and replaced with new. Tested and unit and still not operating properly. Found recently replaced control likely failed. Also ordering UI and reordering latch in case needed as well as rotor and stator as first tech ordered. Office to schedule return trip as they have been without wash and ask soonest possible appointment. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11314361 (rotor) and 1 W11314657 (screw) and 1 W11316250 (latch) and 1 W11322905 (cntrl-elec) and 1 W11354541 (STATOR )
Near Austin, TX 78701
Wesley
Job Details: 01/22/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onnsite and found unit operating with vent noise. Advised ray on condition. All else checks good. Unit is now operating as designed. Repaired unit.
Near Austin, TX 78701
Jacob
Job Details: 01/22/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for dent in dryer. Saw dent in dryer front panel. Replaced dryer front panel. Tested unit. Unit gets good. No issues at this time. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 01/22/2020
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and tested operation. Found no function from ui. Inspected for proper voltage and found to be good. Found relay on control has shorted and melted harness. Unit will need new harness and control to repair. ; ordrng 1 W11027902 (harns-wire)
Near Austin, TX 78737
Kevin
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW75HEFW "Arrived on site and found F3E1 and F8E1 and inspected washer and found pressure hose is damaged from rubbing against tub. Will need to bring back trap, hose, and pressure switch to correct issue. Also discussed correct amount of detergent per use with customer. No water leaks from connections at time of service; ordrng 1 W10903220 (trap) and 1 W11044559 (hose) and 1 WPW10605427 (pump-water)"
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/22/2020
DRYER WHIRLPOOL MED5630HW1 "Arrived on site and inspected dryer and did not find any error codes. found customer is likely experiencing clothing toward moisture sensor drying first, dryer thinks entire load is now complete and stops. Also when start button is held down dryer intermittently stops at one and does not begin the cycle. A new console will be needed; ordrng 1 W11315727 (CONSOLE)"
Near Austin, TX 78704
Leonardo
Job Details: 01/22/2020
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site to test unit, upon inspection we found the spray arm gear has broken"
Near Austin, TX 78744
Kevin
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW8540FW1 "Arrived on site and found washer is not draining properly, found drain pump catch is clogged and after clearing debris it is now operating normally. Ran a test cycle and confirmed all operation. No water leaks from connections at time of service, job complete"
Near Seguin, TX 78155
Richard
Job Details: 01/22/2020
WASHER MAYTAG MVWB835DW0 Arrived onsite for the washer not working properly. Upon arrival found that the washer Is in a area not hooked up to water or power or a drain. Was not able to service washer. Advise manager of the situation and to call us back once washer is ready to be serviced. Complete
Near New Braunfels, TX 78130
Robert
Job Details: 01/22/2020
WASHER WHIRLPOOL MVWC565FW1 Arrived on job for washer not working. Ran diagnostics and found that the motor is not turning the basket. Replaced the capacitor and lid lock tested washer. Everything is now working properly. No leaks detected. Complete.
Near Georgetown, TX 78628
Cliff
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site to diagnose a dishwasher that is leaking. Found insulation inside door wicking water out of tub. Reset insulation to proper position to prevent issue. All is working properly at this time. No leaks were found after services were performed.
Near Lakeway, TX 78734
Brandon
Job Details: 01/22/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of gaskets being torn, and lower mullion catch broken. Called techline and sent whirlpool pictures, the broken plastic clips are part of the trim
Near Austin, TX 78701
Jacob
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for damaged handles to unit. Looked at handles. Noticed deep scratch marks to handles. Replaced handles. Tested unit. Unit test good. No issues at this time. Job complete
Near Leander, TX 78641
Cliff
Job Details: 01/22/2020
OVEN WHIRLPOOL WFG525S0HB1 arrived on site to diagnose a range with the control that is not operational.
Near Georgetown, TX 78633
James
Job Details: 01/22/2020
REFRIGERATOR LG LBN10551SW/01 Arrived on site and inspected u it for cleaning. Found coils clean and u it operating properly. Job complete
Near Austin, TX 78759
David Z
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KSRP25FSSS00 "Arrived on site for icemaker still not producing ice. Pulled emitter board and jumped harness. Found icemaker cycled immediately after it was plugged in, indicating board failure for emitter and receiver. Replaced emitter. Unit immediately cycled. All is working as designed. Call complete."
Near Cedar Park, TX 78613
Cliff
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site to replace previously ordered parts for refrigerator. Found defrost heater ohms out properly and there are no other mechanical failures. Defrost issue was caused by control board misregistering defrost sensor. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Spicewood, TX 78669
Brandon
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of upper rack falling off, found broken adjusters and stops, I replaced adjusters and stops, unit tested good."
Near Kyle, TX 78640
Richard
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite for the refrigerator not cooling. Installed new compressor and dryer. Added 4.25oz of freon and refrigerator is cooling good. No leaks. Complete
Near Austin, TX 78732
Luis
Job Details: 01/22/2020
REFRIGERATOR JENN-AIR JFC2290RTB00 "Arrived on site for damaged rollers. Installed left and right roller assembly,adjusted unit to customers request had customer verify adjustment"
Near Austin, TX 78728
Andy
Job Details: 01/22/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for cooktop burner cap cracking. Tested and inspected unit and found burners not igniting properly due to cupped failed burner caps. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78731
David Z
Job Details: 01/22/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site to diagnose washer that would at times run for several hours. Ran diagnostics and found F8E1 valve failure, F5E2 lock error, F0E5 off balance load error. Unit ran fine through diagnostics. Asked customer if they had their fresh hold feature enabled, which will run the unit for 12+ hours. Customer assured me they did not have it enabled, and the unit would just run and run. Ordering a new UI and control to resolve the electrical issue causing the long run time and inconsistent UI activation. Ordering W11316623 console, W11322901 UI. ; ordrng 1 W11316623 (console) and 1 W11322901 (cntrl-elec)"
Near Austin, TX 78717
Paul
Job Details: 01/22/2020
DISHWASHER KITCHENAID KDTE334DSS1 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the control panel and ran diagnostics. The unit completed the cycle and worked as designed. I ran a regular wash cycle and the blue wash light comes on now. The unit is working as designed. Call complete.
Near Manor, TX 78653
Scott
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for grinding noise . Ran diagnostics no error codes .unit was making noise in spin but not while agitating . Replaced gearcase ,cam, actuator . Tested unit ,new gear case is defective . Reordering gear case. No water leaks detected . Please call to set return visit .; ordrng 1 W10528947 (hub) and 1 W11035747 (GERCSE) and 1 W11239857 (BELT)"
Near Round Rock, TX 78665
Paul
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for the washer displaying an F7 error. I tested the motor windings and they all read 9 ohms. I replaced the ACU and ran the service test cycle. The unit completed the cycle and worked as designed. Mr is to put all the trim back on the cabinet. There were no water leaks present at the time of service. Call complete.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator making intermittent abnormal sounds. Performed diagnostics mode and tested fan and thermistor operation. Gained access to FC evaporator and found not completing defrost cycle. Tested defrost sensor and found within range. Tested evaporator fan and found communication wire opened. Found failed evaporator fan assembly. Removed failed fan and installed new. Powered unit and tested operation. All tested good, no water leaks detected durning service.
Near Waco, TX 76705
Jonathan M
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for a washer that would not start. Inspected unit in work area. Tried to place unit and diagnostics and was unable To get it to power on. Tested voltage coming from the outlet and found 123 V coming to the unit. Took console off and tested voltage going into the control. Found 123.7v going to the control but no lights on the control. Replaced control and ran unit through a calibration cycle. I then tested the unit and unit worked as designed.
Near , TX 78645
Lou
Job Details: 01/22/2020
MICROWAVE KITCHENAID KOCE500ESS08 "arrived on site to insect oven/microwave combo fan noise. Upon further inspection, I turned the oven on at 350 degrees on Bake and immediately when the fan came on it sounded like something was rattling in the fan. I pulled the unit from the wall and turned it on again and no noise. I found that the metal power cord was vibrating in between the cabinet and the back panel of the unit. When I placed the unit back in its space, I pulled the power cord to the right of the unit and retested. The unit is operating as designed. I advised the customer of my findings and repairs. Job completed."
Near Woodway, TX 76712
Jonathan M
Job Details: 01/22/2020
DRYER WHIRLPOOL WED5620HW1 "Arrived on site for dryer that would not dry clothes during a regular cycle. Inspected unit and work area. Customer explained that timed dry was the only setting that it would work. Tested unit and found dryer heating in time to drive but limited heating and other cycles. Check thermal fuse, and thermal cut off. Both tested good. Checked thermistor and found it open. Replaced thermistor and tested unit. Unit was also I level. Reset level on dryer and tested with a few clothing items. Unit worked as designed. Call complete."
Near San Marcos, TX 78666
Robert
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived on job for complaints of it cold. Found compressor running. And all fans running no frost pattern on evaporator. Complete sealed system questionnaire. sealed system technician required. ; ordrng 1 TJ90SF8404 (TUBE) and 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)
Near Cedar Park, TX 78613
Lou
Job Details: 01/22/2020
DRYER WHIRLPOOL MEDB835DW4 "arrived on site to inspect dryer making noises. Upon further inspection, the customer advised that the unit is making a rattling noise like before. I turned the unit on and the unit did not make any unusual noises. Customer said it starts when the unit gets hot. I disassembled the unit and found the blower wheel broken and the exhaust pipe and blower housing were loose. I removed and replaced the blower wheel and adjusted the exhaust pipe as blower housing and reassembled the unit and tested. Unit is operating as designed and quiet as well. No lint observed during service, job completed.
Near Hutto, TX 78634
Paul
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for the refrigerator with the lights not working in either compartment. I found the top lights in the RC not working and the FC light not working. I found the FC LED defective. I replaced the LED and all the lights are working as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 01/22/2020
RANGE WHIRLPOOL WFE520S0FS0 "arrived on site to inspect range control display. Upon further inspection, the customer advised that when turning on the cooktop burners, the display doesn’t light up showing the burners are on. I placed the unit in diagnostics showing error code F2E1. I cycled the power to the unit and tested the burners and again the display did not light up showing the burners were on. I checked the control ribbon and it appeared good. Customer provided a POP showing the unit in warranty (photo). I removed and replaced the main control/keypad assembly and retested and the unit is operating as designed. Job completed."